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TITLE PUB DATE 27 Sep 72 EDRS PRICE ABSTRACT Submit DOCUMENT RESUME ED 068 145 LI 003 946 TITLE National Commission on Libraries and Information Science Public Hearing; Chicago Regional Hearing (September 27, 1972): Other Testimony. INSTITUTION National Commission on Libraries and Information Science, Washington, D. C. PUB DATE 27 Sep 72 NOTE 401p.;(0 References) EDRS PRICE MF -$O.65 HC-$16.45 DESCRIPTORS * Information Needs; Information Services; *Information Systems; *Libraries; Library Services; *Use Studies IDENTIFIERS National Commission on Libraries and Information; NCLIS; Testimony ABSTRACT It is the plan of the National Commissionon Libraries and Information Science that theuser of information will be the beneficiary of all its work. Thus, in orderto gain a better understanding of the user's needs for information, the Commission developed a series of regional hearings. The regional hearingsare to:(1) provide an opportunity for people from allsectors of society to place their viewpoints on libraries and information scienceand service before the Commission, (2) fosteran understanding of the role and progress of the work of the Commission, and(3) submit recommendations and plans to early criticism and reviewby those who will be affected. This document contains the writtentestimony received in the Commission's Office.(The transcript of the hearing is available as LI 003 944, and the written testimony ofChicago witnesses is available as LI 003 945.) Hearings scheduledfor San Francisco and Atlanta will be held during the fiscal 1973. (Author/NH) U.S. DEPARTMENT OF HEALTH. EDUCATION & WELFARE OFFICE OF EDUCATION THIS DOCUMENT HAS BEEN REPRO DUCED EXACTLY AS RECEIVED FROM THE PERSON OR ORGANIZATION ORIG- INATING IT POINTS CF VIEW OR OPIN- IONS STATED 00 NOT NECESSARILY REPRESENT OFFICIAL OFFICE OF EOU CATION POSITION OR POLICY NATIONAL COMMISSION ON LIBRARIES AND INFORMATIONSCIENCE PUBLIC HEARING CHICAGO REGIONAL HEARING: OTHER TESTIMONY Courtroom 1743, Dirksen Federal Building, Chicago, Illinois Wednesday, September 27, 1972 National Commission on Libraries and InformationScience 1717 K Street, N.W. Washington, D.C. 20036 FILMED FROM BEST AVAILABLECOPY A L.C1 NATIONAL COMMISSION ON LIBRARIES AND INFORMATION SCIENCE cc) SUITE 601 1717 K STREET, N.W. WASHINGTON, D.C. 20036 TELEPHONE (202) 382-6595 Vr) CO FREDERICK H. BURKHARDT CHARLES H. STEVENS Chairman CI: Executive Director Other Testimony. Andrew A. Aines William 0. Baker Joseph Becker Harold C. Crotty Carlos A. Cuadra Leslie W. Dunlap Martin Goland John G. Kemeny Louis A. Lerner Bessie Boehm Moore L. Quincy Mumford Catherine D. Scott John E. Velde, Jr. Alfred R. Zipf ADULT SERVICES DIVISION A DIVISION OF THE AMERICAN LIBRARY ASSOCIATION 50 EAST HURON STREET CHICAGO. ILLINOIS 60611 (3121 944 6780 Reply to: 312 Library University of Illinois Urbana, Illinois 61801 Mr. Frederick H. Burkhardt August 11, 1972 Chairman National Commission on Libraries and Information Science Suite 601 1717 K Street N.W. Washington D.C. 20036 Dear Mr. Burkhardt: I am responding to your request for written testimony for consideration by the Commission on behalf of the Reference and Adult Services Division of the American Library Association. Your letter to Mr. Hansen reached him the day before he left for a vacation in Scotland, and he was unable to reach me for discussion of it before he left. I have, therefore, consulted a number of colleagues in the profession who are interested in adult services, in an attempt to identify some future trends in this area. If you wish oral testimony from our division, please address the request to Mr. Hansen. It will be impossible for me to come to Chicago that day, and it'sa little far for Mrs. Freides to come from Atlanta. Perhaps she could participate in what- ever hearings you have arranged in the Southeast. First, it seems obvious to all of us that there is a tremendous unexplored future in the area of CATV. If we get involved in nothing else, we will be involved in this. At this point in time, librarians, civic officials, private enterprise groups, and everyone else involved in the development of CATV are going off in a thousand different directions, with many more questions being raised than answered.It would seem to me that there are many possibilities for the use of CATV in providing informational services to adults (and others), both in terms of actual nisponses to specific requests for information, and in the area of what is sometimes called adult education. A second area of concern will surely be the role of adult services in all types of libraries, not just public libraries, the traditional center of activity in this area. Service to faculty members, graduate students and undergradueites in academic libraries is certainly a form of adult service. So is service to industry and other commercial and service enterprises in special libraries. It strikes me as entirely logical and, in terms of total service to the total community, desirable that the traditional barriers between types of libraries be broken down. Academic institutions will scream bloody murder, but it is a cold economic fact that most higher education 3 Testimony of Walter C. Allen to page -2- National Commission on Libraries and Information Science today is ultimately paid for by the individual taxpayer who is, in this day of increasing resistance to higher taxation, going to be very critical ofany barriers between him and total service. A third area also has its roots in economics. I might say that the people I discussed this problem with are by no means agreed on this one, for variousreasons. I will try to indicate the areas of disagreement as I outline the problem, but I think in some form it will be a matter to be faced: Many librarians today are engaged in a wide variety of programs which are attempting to serve the unserved: blind, deaf, black, aged, young, illiterate, disadvantaged, whether poor, uneducated, unemployed or whatever, among others. Many of these have been highly successful, at least so long as they were adequately funded, but mostof that funding was federal, and if and when it dried up, and it usually did, theprogram then went on the rocks, totally or in part, because local funding for continuing the program was unavailable. The questions raised are: Are these programs really success- ful? Do they reach enough people to be worth the enormous cost?Or are we making efforts which are really little more than empty gestures? The suggestion is that some hard research be done on the entire area, and that it be done by people who are not themselves engaged in this work and therefore have no axes to grind. The objections are: 1) It is impossible to measure the effectiveness of this kind of service (this was raised by one person); 2) Cost is not a valid measure of this kind of service (raised by two); and, 3) What difference does it make? (raised by one). The last can be disposed of, I think, in the same vein as the separated services:The tax- payer is going to lower the boom. The other two are not so easily disposed of. To sum up: It would seem obvious that there will continue to be efforts to reach the unreached. It would seem equally obvious that there ought to be. But it would also seem that the evaluation of them so far has often been inadequate, and that real justification, based on real success, will have to be provided. This implies, then, a much greater effort to make these programs work. This means continuing financing, more cooperation by other civic bodies, and many new approaches. Another area in which adult services philosophy and activities will be challenged is in terms of increased leisure time. It seems fairly clear that the nation is moving rapidly toward the four-day work week.One of my consultants asked, so what? What does thi. have to do with libraries?Won't people continue to do what they have always done on weekends? Yes, would seem to be the answer, they will, but with that extra day, boating, gardening, housecleaning, etc., may well begin to pall on that third day, and there will be an increased interest in education, be it formalor informal. Certainly the library, academic and public, will be involved in any such programs. This leads to the age-old philosophical dispute in public library circles as to whether the library is primarily educational or recreational. This one has never been laid to rest. Many say one, many say the other, more say both. But the future of library service to adults in a time of increased leisure is going to be based, at least in part, on the thinking of the profession about this question. It would appear, in summary, that many of the questions I have raisedare tied in with the nation's economy. It would also appear that the federal government is going 4 Testimony of Walter C. Allen to page -3- National Commission on Libraries and Information Science to have to take an increasing part in providing the funding to takecare of all of the nation's educational needs, including those of libraries.A re-ordering of the priorities of the government would seem to be indicated. This is brief, not too well-organized, and sketchy, but I hope it will providesome information for consideration by the Commission. I'm sorry that limited time has made this so: It is a tremendously important question, and we look forward to the recommendations of the Commission. If I can be of further service to the Commission, I will be happy to try. Sincerely yours alter1C. Allen Co-President Reference and Adult Services Division CORNELL COLLEGE Founded 1853 MOUNT VERNON, IOWA Till LIBRARY August 18, 1972 Mr.
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