Off the Beaten Path
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A COASTAL COMMUNICATIONS CORPORATION PUBLICATION JANUARY 2015 VOL. 33 NO. 1 $12.00 Becton, Dickinson & Company team members participated in the Wild Africa Trek at Disney World’s Animal Kingdom. Off the CLICK HERE TO Beaten Path DOWNLOAD/VIEW Theme Parks Offer a Walk on the Wild Side, and Much More TABLET VERSION PAGE 18 Credit: © Disney The Final Bill l Tech Update l Caribbean/Bahamas l Las Vegas PAGE 24 PAGE 28 PAGE 32 PAGE 38 B:16.5 in T:16.25 in S:15.25 in speci cs. We know you’re particular when it comes to planning, because the smallest thing can set you apart. At Hyatt, we equip you with the exclusive tools and expert team that help put every piece in its place. Because we’re never satis ed until your meeting or B:11.125 in T:10.875 in event is exactly how you want it. S:9.875 in . . Start planning at hyattmeetings.com Hyatt, Hyatt Regency and related marks are trademarks of Hyatt Corporation. ©2014 Hyatt Corporation. All rights reserved. 2 Month 201X • Corporate & Incentive Travel • TheMeetingMagazines.com TheMeetingMagazines.com • Corporate & Incentive Travel • Month 201X 3 FS:7.375 in FS:7.375 in F:8.125 in F:8.125 in Corporate & Incentive Travel — November Spread (Events) C LIE N T/B RA N D JO B NUMBER P ROJE C T INKS Hyatt 5197_017_03 Group_Fall_Campaign Cyan, Magenta, Yellow, Black LINKS C O N TA C T FI LE NAME LAS T M O D I FI E D DUE LY02223_Food2Composite2_EventPrintAd_r07_fl at.psd (315 ppi; CMYK), HYMB_ Penni Epstein Corp_Incent_travel_Sprd_EVENTS_R1.indd 10-14-2014 3:48 9/30 L003a_R_rev_16911_KO.eps [email protected] PM 312.658.5707 Dir NOTES 312.427.6413 Tel V E RS I O N /I TE M NUMBER BINDING PAGE Pubs: Corporate & Incentive Travel N/A 1 of 1 TEAM INITIAL CE B. Reeves ______ PM P. Epstein ______ MEDIA S C A LE I N TE RN A L Spread Ad 1 in = 1 in Brian Griggs CD D. Harbarger ______ None DS B. Hernalsteen ______ B LE E D (FI N A L FLAT (FI N A L S C A LE ) LIV E (FI N A L S C A LE ) FI N I S H E D SIZE CW N/A ______ S C A LE ) 16.25 inW x 10.875 0.5 inW x 0.5 inH 8.125 in x 10.875 in PP J. Niccum ______ 0.125 inW x 0.125 inH PR S. Baker ______ FO LDS OR P A N E LS G U TTE R O V E RP RIN T AB K.Fast RT C. Anichini Vertical: 8.125 in 0.5 in GREEN ON PD B. Griggs DD T. El-Mofty YELLOW OFF ISO 12647-7 Digital Control Strip 2009 3% A 100 60 100 70 30 100 60 100 70 30 100 60 100 70 30 100 40 40 100 40 100 40 70 40 70 40 40 40 70 40 40 70 40 70 40 40 3 10 25 50 75 90 100 B 100 100 60 100 100 70 70 30 30 100 100 60 100 100 70 70 30 30 100 100 60 100 100 70 70 30 30 100 40 100 40 40 100 10 40 40 20 70 70 70 70 40 70 40 40 0 0 0 0 3.1 2.2 2.2 10.2 7.4 7.4 25 19 19 50 40 40 75 66 66 100 100 100 80 70 70 100 ISSN 0739-1587 USPS 716-450 Publisher’s Message Contents VOLUME 33 NO. 1 JANUARY 2015 A COASTAL COMMUNICATIONS CORPORATION PUBLICATION FEATURES PUBLISHER/EDITOR-IN-CHIEF Harvey Grotsky 12 What Planners Want It’s All About the Experience [email protected] Hot New Hotel Restaurants and Amenities Fill the Bill CREATIVE DIRECTOR By John Buchanan learly one of the most impactful trends in the meetings industry nowadays Mitch D. Miller is staging meetings and events that deliver a complete experience — a mem- [email protected] 18 Off the Beaten Path orable, one-of-a-kind experience such as a thrilling sports feat, a luxurious MANAGING EDITORS Credit: EIBTM C From a Walk on the Wild Side to Wizards, Pacific World hosted a technology-themed networking event at fine dining escapade, or an off-the-wall, exciting adventure, to name a few. Here Susan W. Fell [email protected] Potter and Penguins, Theme Park Meetings EIBTM that included playing with Oculus virtual reality. PAGE 28 are a few ideas culled from this month’s issue shared by meeting planners and Susan S. Gregg Are All About the Experience other professionals that you will find enlightening and refreshing. [email protected] By John Buchanan In our cover story in this issue, “Off the Beaten CONTRIBUTING EDITORS Path: From a Walk on the Wild Side to Wizards, Karen Brost 24 The Final Bill Potter and Penguins, Theme Park Meetings Are All John Buchanan Sara Churchville Don’t Get Blindsided by Extra Fees and Service About the Experience,” Gregory J. Butler, director, Gabi Logan Charges That Inflate Meeting Costs Christine Loomis global supply chain stewardship at New Jersey- Derek Reveron By Gabi Logan based Becton, Dickinson & Company, likes to sur- Patrick Simms prise and reward his 12-person team with an expe- PRESIDENT & CEO 28 The Transformative Tech Revolution rience “that they might not be able to experience as Harvey Grotsky A Blizzard of Dramatic Change Is Driven by Mobile individuals.” Thus, he selects a Disney venue often VICE PRESIDENT OF OPERATIONS Technology Combined With Social Media because he says, “A theme park allows attendees to David A. Middlebrook By John Buchanan experience something...that gives people an experi- [email protected] ence they couldn’t have on their own.” ADVERTISING SALES OFFICES 2700 N. Military Trail, Suite 120 Experient’s Jeff Sacks, CMP, advises planners to Boca Raton, FL 33431-6394 DESTINATIONS tailor the experience to their group. “Make sure the 561-989-0600 Fax: 561-989-9509 facility will deliver the kind of experience that really fits your group. Not all groups [email protected] 32 The Caribbean and The Bahamas Credit: Sandals Resorts A Tropical Oasis Sandals Emerald Bay in Great Exuma, Bahamas, is an all-inclusive are made to go offsite and do an event at a theme park. Quite honestly, there are CT, DC, DE, MA, MD, ME resort with seven restaurants, three pools and more. PAGE 32 NH, NJ, NY, PA, RI, VA, VT By John Buchanan groups that just need to be indoors at a hotel. But there are also a lot of groups that David Middlebrook are a good fit for a theme park. For example, something that a lot of meeting plan- 561-989-0600, ext. 109 • Fax: 561-989-9509 [email protected] 38 Las Vegas ners are talking about today is that meetings need to be experiences. And a theme Sin City’s Never-ending Novelty Lures park allows you to make a meeting an experience.” FLORIDA/CARIBBEAN/BAHAMAS David Middlebrook Meeting-goers Year After Year In “What Planners Want” on page 12, MGM Resorts International’s Michael 561-989-0600, ext. 109 • Fax: 561-989-9509 By Gabi Logan Dominguez, says, “Over the last few years, we’ve seen an increase in the sophisti- [email protected] cation of travelers — including meeting attendees — when it comes to food and AL, GA, MS, NC, OK, SC beverage. Food is something we are all fascinated with now. I joke that we all fan- David Middlebrook 561-989-0600, ext. 114 • Fax: 561-989-9509 DEPARTMENTS tasize about becoming a renowned rock star chef. And you see that influence in [email protected] the way hotels are presenting food today. One of the reasons that is happening 4 Publisher’s 10 Perspective AR, IA, IL, IN, KS, KY, MI, MN, MO is because more meeting planners and attendees are looking for real culinary ex- ND, NE, OH, SD, WI, WV Message 6 Incentive Travel pertise and excellence as part of their meetings. And part of that is because of the Cheryl Solomon Trends for 2015 847-749-4875 • Fax: 847-241-0125 By Rhonda Brewer power of attendees today. They want a bigger and better meeting experience, and [email protected] 6 News & Notes that now includes food.” CO, LA, TN, TX Cheryl Solomon 9 Snapshots 50 People on 847-749-4875 • Fax: 847-241-0125 the Move [email protected] Credit: Erik Kabik/Kabik Photo Group New Year’s Eve fireworks, as viewed from the High Roller AZ, CA, HI, ID, MT, NM, NV, OR, UT, WA, WY 50 Reader Services observation wheel, light up the Las Vegas Strip. PAGE 38 Marshall Rubin 818-888-2407 • Fax: 818-888-4907 Harvey Grotsky [email protected] Publisher ALASKA/CANADA/MEXICO/INTERNATIONAL Corporate & Incentive Travel (USPS 716-450) is published monthly by Coastal Communications Corporation, 2700 North Military Trail — Suite 120, Boca Raton, FL 33431-6394; 561-989-0600. Single copies $12.00 U.S.A. only. Yearly subscription price is $125.00 in the U.S.A.; Canada and foreign is $165.00. Back copies $14.00 U.S.A. only. Distributed without charge to qualified personnel. Periodicals Postage Paid at David Middlebrook Boca Raton, FL, and additional mailing offices. POSTMASTER: Please send address changes to Corporate & Incentive Travel, 2700 North Military Trail — Suite 120, Boca Raton, FL 33431-6394. Nothing contained 561-989-0600, ext.