Data Sheet IT Operations Management

Operations Bridge

Micro Focus Operations Bridge (OpsBridge) monitors your IT environment and consolidates data from existing tools. It applies automated discovery, monitoring, analytics, and remediation to data across traditional, private, public, multi-cloud and container-based infrastructure. OpsBridge ­automates AIOps with machine learning and analytics which reduces events, and accelerates root cause identification and remediation. Executive stakeholders gain actionable insight on their mobile devices with tailored dashboards showing key status, business and IT KPIs.

Product Highlights microservices. This architecture accelerates Key Features time to market and helps you gain competitive The New Normal of Hybrid Cloud ■ Automate discovery & monitoring. See health advantage. Best of all, OpsBridge brings all Monitoring for the Digital Enterprise and impact of IT resources across private, these capabilities together in a single console, As organizations rapidly move towards digital public cloud, and on-premises environments allowing you to see a complete picture of all transformation, IT Operations is receiving an in- ■ Centralize performance & event management. your business in real-time. creased pressure to meet the demands of the Across all data types from 200+ domains, modern enterprise. That means they have to be feed signals to AIOps Deliver What the Business Needs able to offer both cloud and on-premises infra- ■ Automate AIOps & remediation. Utilize structure options to support critical business When It Needs It advanced correlation, analytics, and automation applications and services. They must adapt flu- Designed to deliver real business value, Ops­ to improve root cause analysis, and reduce Bridge integrates all your tools, automates mean time to repair (MTTR) idly to new technologies, and effortlessly adopt manual tasks, and focuses operations on the new cloud vendors and other services chosen ■ Analyze application health & user experience. business­ services and users being impacted. by the business. They must be able to monitor Proactively monitor and manage end user It performs these actions by automatically­ experience to catch problems before your new applications and releases with increasing identifying root cause faster than ever before users do. frequency while seamlessly handling updates possible, predicting future impact and then au- Customize dashboards & reporting. Provide to existing application workloads. Finally, IT ■ tomating remedial actions. actionable insights in real-time for faster operations must provide data in context that decision making makes sense to the lines of business leaders. All of these are imperative requirements for IT Key Benefits operations to meet if they are going be seen as ■ Regain full visibility of service health and vulnerabilities across your cloud and a valuable partner to today’s digital enterprise. on-prem IT estate OpsBridge exploits AIOps capabilities to con- ■ Reduce event noise and uncover root solidate and analyze all your data. It reduces cause faster with advanced correlation event volumes, isolates root cause, and ap- and analytics plies automated remediation to fix issues ■ Automation cost savings can be faster with greater efficiency than manual re- redirected towards digital innovation and pair. OpsBridge is now easier to implement and present IT results through a business lens upgrade because it is built on containers and Data Sheet Operations Bridge

of abnormal activity and uncovers the most rel- evant insights from hundreds of millions of re- cords to help your team better prioritize.

OpsBridge also enhances your control of vir- tualized resources and dynamic workloads by proposing optimized recipes. This gives you the ability to visualize those resources, forecast their allocation impact, and master costs to set the right level of service.

Automate Remediation With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integra- tions to popular IT Service Management tools, OpsBridge simplifies and accelerates automa- Figure 1. OpsBridge is a single consolidation console for all IT events. tion of tasks such as remedial actions, notifica- tions, and recovery procedures. Orchestration of complex and conditional execution and roll- Key Features Automate AIOps back provides the means to strengthen com- IT experts advise that application of common Automate Discovery and Monitoring pliance, remove manual errors, and develop data ingestion and algorithmic Big Data driven Discovery and monitoring of your whole IT Robotic Process Automation (RPA) to slash analytics to all your data is the key to improving estate, including on-premises and public and costs and drive compliance, releasing rare re- service excellence. Enterprise Management private cloud, consolidates and ex­ploits all your sources for more important business priorities. data types (events, metrics, logs, and topol- Associates (EMA) recently gave Micro Focus OpsBridge four awards in their 2020 AIOps ogy) within a dynamically updated and accu- Adapting to changing circumstance is a core rate model. It shows the impact of incidents, Radar, including “Most balanced use case requirement for an agile organization. That’s ensuring no new service goes overlooked with value” of all 17 vendors listed in the report.” the DevOps methodology, and OpsBridge sup- dynamic top down and bottoms up service Read more here. ports it with: modeling and with monitoring automation. ■ A dynamically updating model that reflects the deployment of new application and Centralize Performance and infrastructure instances, automatically Event Management activating the required monitoring. Aggregate all our your cloud and on-premises resources into a single view with 200+ technol- ■ Automated tasks that are used to capture ogy integrations. OpsBridge solution templates and share vital production information to OpsBridge takes the advice from IT experts a and management packs provide deep rich do- the extended teams, as well as activating main specific monitoring including: infrastruc- step further by providing automation behind alternative configurations to keep your ture, databases, Microsoft environments, SAP log, metric, and event analysis. It provides these business on track. environments, middleware, cloud, big data, ap- capabilites with built in AIOps analytics that are plication platforms, automation, load balanc- based on 50+ patents for high-speed, high-vol- Analyze Application Health and ers, and web servers . The ume data analysis. OpsBridge reduces events User Experience Management (see table on page 3) data is integrated into our Collect Once Store using stream-based, topology-based, and ma- OpsBridge provides probes dispersed across Once (COSO) Data Lake, a containerized com- chine learning (ML) correlation of event streams the world, to measure service quality, control mon data collection and storage for real time overtime and across domains. Our ML based SLAs, and analyze application health. That streaming data ingestion and processing. correlation is automatic, no rules to write, and data is also fed to our COSO Data Lake, and is takes advantage of topology, when available. processed by the AIOps based analytics, and Anomaly detection proactively alerts operators shown in reports and dashboards.

2 Customize Dashboards and Reporting office tools. BVD can consume historical data metrics and consume data from COSO. Since The Business Value Dashboard (BVD) can stored in COSO, preprocessing and analyzing COSO holds data from other Micro Focus tools, exploit all the status and KPI data at your dis- that data before it is displayed for reporting. such as Network Operations Manager, you can posal to provide a live channel of business BVD-in-3 provides 3 quick and easy steps to build and combine different metrics and IT sta- and IT news. The BVD “paints” this data onto a configure tailored dashboards in minutes. tus information into powerful dashboards that tablet or any other device with a browser. BVD can be easily and quickly tailored into domain can display online information—such OpsBridge Performance Engine and BVD pro- or contextually-specific dashboard mashups. as RSS feeds, live programs, and streaming vide highly scalable, real-time performance col- You can also use your own businss intelligence videos—in views developed using popular lection, analysis and graphing for hundreds of tools to report on data from COSO.

Supported Technologies Microsoft Environments Cloud continued Partner Management Packs are domain- Microsoft Active Directory Google Cloud Platform IBM AS/400 specific add-ons to OpsBridge that Microsoft Azure OpenStack IBM DB2 provide pre-programed intelligence Microsoft Exchange Server Kubernetes IBM Mainframe Microsoft IIS for that domain, domain specific Big Data reports and correlation rules. Microsoft SharePoint Server Microsoft Skype for Business Apache Falcon Full details canbe found here. Apache Flume HTTP Infrastructure SAP Environments Apache Oozie SAP Apache Spark AIX Others SAP HANA Apache Storm CentOS Github Apache Zookeeper Cluster Middleware Postfix Hadoop (Apache, Cloudera Debian Apache ActiveMQ HPE-UX Apache Kafka distributions) Integrations are connectors to HyperV HBase other tools that bring in their data IBM LPAR Apache Web Server Micro Focus Vertica Database for display and analysis: KVM Glassfish Solr Ambari Oracle Enterprise Linux IBM WebSphere Application Server Application Platforms AppDynamics RedHat iPlanet Docker (certified) Aternity Solaris JBoss Node.js BMC Impact Manager Solaris Zone Memcached BMC Remedy SUSE Oracle Weblogic Application Server Automation CA Spectrum Ubuntu Rabbit MQ Chef Cherwell ITSM VMware vSphere Redis Jenkins CollectD Varnish Windows Generic DynaTrace APM (Compuware) XEN Dynatrace Data Center RUM (Do IT Cloud BIND WiSE) Databases Amazon Services (EC2, EBS, ECS, DHCP Dynatrace Data Center RUM (J9) Cassandra Dynamo DB, Beanstalk Services, File Change Monitor Dynatrace Synthetics Couchbase AWS Service Status, RDS, ASG, FTP server (Do IT Wise) Apache CouchDB ELB, SQS, RedShift, KMS, S3, Generic SMTP ExtraHop Networks Informix AWS Billing, AWS Service Health JMX Helion Monasca Marklogic Dashboards) Microsoft .NET HPE OneView Microsoft SQL Server Microsoft Azure (Azure Data Factory, openssh HPE Systems Insight Manager MongoDB Azure Data Lake, Virtual Machines, Perfmon IBM NetCool MySQL Azure SQL, Storage Account, SNMP IBM Tivoli (J9) Oracle Database Azure App Service Plan, Azure Load Balancer Micro Focus APM Oracle RAC Web Apps, Azure Active Directory HAProxy Micro Focus AppPulse Active / PostgreSQL Discovery, Activity Logs, Windows Mobile Riak Activity Logs hosted on the SAP Sybase ASE Azure environment, Azure Load Balancer, Multi Instance support Continued on next page for Storage account service)

www.microfocus.com 3 Swiss Mobiliar decreased incidents by 58% in two years. “The CEO is looking at the Business Value Dashboard every day. We made a significant change in the perception of our IT department, now we’re on the same level as the line of business.” Contact us at: www.microfocus.com THOMAS BAUMANN IT Performance Architect Like what you read? Share it. Swiss Mobiliar

OpsBridge Editions Supported Technologies continued Micro Focus ArcSight Logger / ESM Micro Focus AppManager Micro Focus Network Node Manager i (NNMi) Micro Focus Operations Manager for UNIX Micro Focus Operations Manager for Windows Micro Focus Service Manager Micro Focus Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMware vCenter Operations Manager VMware vRealize Operations (VROPS) Learn More xMatters Visit: www.microfocus.com/OpsBridge Zabbix Adapting to changing circumstance Zenoss is a core requirement for an agile OpsBridge blog: tiny.cc/opsbridge-blog organization. That’s the DevOps methodology, and OpsBridge supports it.

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