HALIFAX CHAMBER OF COMMERCE | OCTOBER 2019 | VOLUME 28 ISSUE 9

THE DISRUPTORS Changing the way things are done in Atlantic Canada

GRADUATE OPPORTUNITIES HAVE YOUR SAY TAKING FLIGHT Getting students in the door Canadians head to the polls Spotlight on Business Leader Award Pg 18 Pg 24 winner Joyce Carter Pg 30

Volume 28 • Issue 09 Business is the most nimble institution we have in Business Voice is published 11 times a year for members 14 of the Halifax Chamber of Commerce and Metro Halifax’s society and it can make real, substantial change.” business community. Views expressed in Business Voice are those of the contributors and individual members, — Lauren Sears, Co-Founder, Placemaking4G and and are not necessarily endorsed by, or are a policy of, Managing Director, Common Good Solutions the Halifax Chamber of Commerce. No part of this publication may be reproduced without written consent of the publisher. While every effort has been made to ensure accuracy, the publisher cannot be held responsible for any errors or omissions that may occur. COVER STORY: Please address editorial enquiries and changes to information to: Halifax Chamber of Commerce 100-32 Akerley Boulevard Dartmouth, Nova Scotia B3B 1N1 Tel: 902-468-7111 Fax: 902-468-7333 [email protected] www.halifaxchamber.com Board of Directors Margaret Chapman, Narrative Research, Chair Gavin MacDonald, Cox & Palmer, Vice Chair Cynthia Dorrington, Vale & Associates, Past Chair Directors Robert Dean, MNP LLP Mark Sidebottom, Nova Scotia Power Inc. Richard Butts, Clayton Developments Ltd. Paul Bent, Self-Employed Consultant Saeed El-Darahali, SimplyCast Faten Alshazly, WeUsThem Stefanie MacDonald, Halifax Paper Hearts Michele Peveril, NS Department of Business Brad Proctor, McInnes Cooper THE Captain(N) David Mazur, Maritimes Forces Atlantic Roger Boutilier, Nova Scotia Association of Realtors Caroline Wolfe Stewart, The Berkeley Retirement Residences DISRUPTORS Andrew de Freitas, Canadian National Railway Cayla Stryncl, Fiera Properties Christopher Googoo, Ulnooweg Changing the way Chamber Staff things are done Patrick Sullivan, President and CEO Nancy M. Conrad, Senior Vice President, Policy in Atlantic Canada Colin J. Bustard, Director of Finance and Administration 12 Becky Davison, Director of Marketing Emma Menchefski, Communications Specialist Business Voice is published by The Chronicle Herald Custom Publishing Department Publisher: Sarah Dennis Editor: Nicole Gnazdowsky Layout & Design: Peter Ross Contributing Writers: Erin Elaine Casey, Joey Fitzpatrick, Judith Kays, Peter Skakum, Sara Ericsson, TABLE OF Craig MacMullen, David Organ Customer Relations Specialist: Meghan O'Neil Sales Executive: Wanda H. Priddle 902-426-2811 ext. 1163 • [email protected] CONTENTS: Cover photo: Ross Tomei/123RF Copyright 2019 by The Chronicle Herald. All rights reserved. Reproduction of any article, photograph or artwork without expressed written 04 Events permission from the publisher is strictly prohibited. 2717 Joseph Howe Drive 05 President’s message Halifax, Nova Scotia B3J 2T2 Tel: 902-426-2811 TheChronicleHerald.ca 06 New & noted 18 Disclaimer Business Voice magazine makes no warranties of any kind, 08 Members written or implied, regarding the contents of this magazine and expressly disclaims any warranty regarding the in the news 22 Profi le: accuracy or reliability of information contained herein. The views contained in this magazine are those of the Rogers Communications writers and advertisers; they do not necessarily refl ect 12 The disruptors the views of Business Voice magazine and its publisher The Chronicle Herald. Changing the way things are 24 Trends done in Atlantic Canada Publications Mail Agreement No. 40032112 Return undeliverable Canadian addresses to 30 Awards spotlight: Halifax Chamber of Commerce. 18 The right stuff Halifax International Graduate to Opportunity Airport Authority opens doors for recent graduates SPECIAL FEATURES: 21 Working for you 27 Small business week

BUSINESS VOICE 3 EVENTS

For a full and up-to-date list of our Chamber events, please visit CHAMBER EVENTS www.halifaxchamber.com/events

BUSINESS AFTER HOURS FALL DINNER: DISRUPTORS LUNCHEON: HOSTED BY: Kitchen Door PRESENTED BY: Stewart McKelvey Perrin Beatty, CEO, DATE: Tuesday, October 15 DATE: Wednesday, October 30 Canadian Chamber TIME: 4:30 – 6:30 p.m. TIME: 5 – 9 p.m. DATE: Thursday, November 21 LOCATION: 110 Higney Avenue, LOCATION: Halifax Convention Centre TIME: 11:30 a.m. – 1:30 p.m. Dartmouth, NS LOCATION: Halifax Marriott CHAMBER 101 Harbourfront Hotel POWER LUNCH: DATE: Wednesday, October 30 Confl ict Management and TIME: 12 – 1:30 p.m. WONDER WOMEN Resolution in the Workplace LOCATION: Halifax Chamber o ce, 32 Akerley Blvd. CONFERENCE HOSTED BY: Conciliation and PRESENTED BY: BoyneClarke Mediation Services ANNUAL STATE OF THE CITY: DATE: Friday, December 6 DATE: Friday, October 18 TIME: 8 a.m. – 3 p.m. TIME: 12 – 1:30 p.m. Mayor Mike Savage LOCATION: Westin Nova Scotian LOCATION: Halifax Chamber o ce, PRESENTED BY: RBC 32 Akerley Blvd. DATE: Thursday, November 14 TRADE ACCELERATOR TIME: 11:30 a.m. – 1:30 p.m. LOCATION: Halifax Convention Centre PROGRAM (TAP) SMALL BUSINESS WEEK APPLICATIONS OPEN: October 2019 PRESENTED BY: BDC PROGRAM DATES: February – March 2020 DATE: October 21 – 25 INFO: halifaxchamber.com/TAP *Turn to page 34 for full events calendar THANK YOU TO OUR SEPTEMBER SPONSORS:

4 OCTOBER 2019 PRESIDENT’S MESSAGE

Turning a new leaf Mark Brooks/123RF Fostering innovation in the workplace leads to new ideas and revenue @prezhfxchamber

Disruption starts with you. It can be as big or as small as you see t. If it shi
s perspectives and makes a dierence, it’s disruptive.”

Disruption vs. Innovation: What’s the We hear “disruptors” and often di erence? described disruption perfectly: think of CEOs leading Fortune 500 com- “Disruption takes a left turn by literally panies and bringing in enough revenue to uprooting and changing how we think, fuel a small country. Once we move away PATRICK SULLIVAN behave, do business, learn and go about from those restraints, we can start to see PRESIDENT & CEO our day-to-day. Harvard Business School how innovation and disruption can be professor and disruption guru Clayton used in our everyday work. Fostering innovation in the work- Christensen says that a disruption Last month, we saw an opportunity place leads to new ideas and revenue. displaces an existing market, industry or for disruption right here in Halifax. The leaves are changing and busi- technology and produces something new We saw an anti-immigration billboard nesses are settling back into regular and more e cient and worthwhile. It is spreading misinformation. We part- routines after September’s chaos. at once destructive and creative.” nered with two local groups, ISANS and For this year’s annual Fall Dinner Finding our Fall Dinner speakers EduNova and created new, pro-immi- presented by Stewart McKelvey, we bring introduced me to a whole new de˜nition gration billboards outlining the positive you: Disruptors. We’ve spoken with local of “disruptors.” These individuals are impact immigrants have on our province. innovators who are thrilled to share their community leaders, passionate about It wasn’t revolutionary, it wasn’t a stories with the business community on their business and dedicated to improv- new, advanced technology — but it did October 30. ing the world around them and putting the right thing, kept the public informed I’m sure many of you have heard the Nova Scotia on the map. of the facts and made an impact. term “disruptors” in the last couple of They’ve inspired us to think dif- Disruption starts with you. It can be as years. It’s often used in the innovation ferently when we hear the almost-tired big or as small as you see ˜t. If it shifts and tech sectors. When I ˜rst heard the term of “innovation.” Innovating doesn’t perspectives and makes a diœerence, term disruptor, I imagined a university restrict you to inventing a new tech- it’s disruptive. student developing a mobile app to save nology or developing advanced medi- Read more about the speakers and the world. Now, I envision a person who cal processes in life sciences. You can their impact locally and globally on page 12. could be local, ˜nding a new solution to implement small changes in your o ce to We hope you can join us for our 2019 an old problem — sometimes with tech- encourage new ideas, like switching up a Fall Dinner on October 30 to learn more. nology, but more often without. regular staœ meeting to a brainstorming Visit halifaxchamber.com/evets for more A Forbes article from 2013 titled session. details.

BUSINESS VOICE 5 NEWSMAKERS NEW & NOTED We welcome our new Chamber members

ALWAYS A PLEASURE ANN RAGBIR, WEALTH ILIA GOURMET CANADA INFORMATION TECHNOLOGY ADVISOR WITH RBC DOMINION Bonnie Ferguson LIMITED SECURITIES 49 Cole Drive Providing simple, root-level solutions to As an Investment and Wealth Advisor Windsor, NS complex or hidden problems including with RBC Dominion Securities, Ragbir 902-798-1603 process improvements, digitization, provides access to a comprehensive [email protected] optimization and better management range of services to help clients build RESTAURANTS, FOOD & BEVERAGE – control. Businesses may or may not and protect their wealth. Ragbir is Food Brokers know the problem — let's work together passionate about building personalized for mutual beneŠts. Free assessment and Šnancial plans that help clients navigate JAMESON CONSULTING GROUP rough estimates without obligations. their Šnancial decisions to realize their Robert Williamson Your local Halifax business consultancy life goals. Delivering peace of mind for P.O. Box 2705 service, helping business grow with investors who need broad and com- Halifax, NS power of IT. plex wealth management strategies is 902-454-4329 Sanjay Saini Ragbir’s daily mission. [email protected] Bedford, NS Ann Ragbir www.jamesongroup.ca 902-932-7170 1959 Upper Water Street, Suite 1400 ENERGY & ENVIRONMENT – [email protected] Purdy’s Tower One Energy Consulting www.Digitalbridge.ca Halifax NS B3J 3N2 BUSINESS & PROF. SERVICES – 902-421-4017 KINGSPIER VINTAGE Management Consulting [email protected] KingsPier Vintage oers experienced www.annragbir.com haute couture apparel and accessories ANCHOR CONSULTING FINANCE & INSURANCE – for discerning men and women. Our Investment Management ancHoR Consulting provides sta’ng/ luxury collection is skillfully curated with hiring services without high fees. By new gems arriving daily. We boast that ETHAN KIM & ASSOCIATES – oering unlimited recruitment support, LAWYERS & NOTARIES our consigned goods are “no faux” as we do the heavy lifting and you are able we only stock genuine natural materials. to focus on the areas of your business Ethan Kim & Associates is located in the We are located at pizza corner, Halifax’s that you know best. Exclusive yearly and Halifax Professional Centre and oers entertainment district! monthly rates for chamber members. a wide range of legal services including Laura MacNutt Jennifer Warrington immigration law, business law, property 1568 Argyle Street Upper Tantallon, NS law, civil litigation, family law, wills and Halifax, NS 902-237-8545 estates and notarization services. We 902-791-1963 [email protected] pride ourselves on oering the highest [email protected] HR, EMPLOYMENT & STAFFING – degree of professional excellence and www.Kingspier.com Recruitment Services care for each client. SHOPPING & SPECIALTY RETAIL – Ethan Kim Retail (General) 5991 Spring Garden Road, Suite 300 Halifax, NS LIFECARE RESPIRATORY 902-407-4677 SERVICES LTD. [email protected] LifeCare Respiratory Services Ltd. oers www.ethankimlaw.com in-home equipment, sleep studies and BUSINESS & PROF. SERVICES – Law support for patients who are suering from respiratory problems, insomnia, sleep apnea and other disorders in Halifax and surrounding communities in Nova Scotia.

6 OCTOBER 2019 NEWSMAKERS

Sandra Little REDCAP INFOTECH TOTAL KNEADS 36 Oland Crescent HEALTH & WELLNESS Don Secord Halifax, NS Halifax, NS Sarah Letcher 902-450-5664 902-431-9900 5555 Sullivan Street [email protected] [email protected] Halifax, NS www.lifecarerespiratoryservices.ca www.redcapinfotech.com 902-422-0254 HEALTH CARE – Home Care [email protected] RICKY GOODALL www.totalkneads.ca MONKEDIA HEALTH CARE – Medical Consulting Ricky Goodall Monkedia is a digital marketing agency Halifax, NS V-CARE INTERNATIONAL that helps businesses grow through 902-452-9260 STUDENT SUCCESS SOCIETY high-performance advertising, growth [email protected] strategies and advanced marketing www.rickygoodall.com The V-Care International Student implementation. With proprietary HEALTH CARE – Success Society (V-Care) has been machine learning and artiŠcial intelli- Health and Wellness registered as a non-proŠt organization in gence, driven by mass iterative micro- Nova Scotia since 2014. The mission of targeting and ever-evolving predic- SHELTER MOVERS NOVA SCOTIA the V-Care society is to engage interna- tive algorithms, real human beings at Shelter Movers Nova Scotia provides tional students in the local community Monkedia are equipped with insight that free moving and storage services for by getting them involved in various results in unparalleled ad performance. women and children šeeing abuse. We activities to include volunteer activities, Shane Veinot collaborate with community partners social activities and business tours. 300 Prince Albert Road, Suite 202 to support families transitioning to a Minhao Li Dartmouth, NS life free of violence. Shelter Movers is a Halifax, NS 888-370-6466 902-489-7882 [email protected] federally registered charitable organiza- tion established in 2016. Our vision is a [email protected] www.monkedia.com NOT-FOR-PROFIT GROUPS – country where šeeing violence is easy, ADVERTISING, PR & MEDIA – Social Enterprise Advertising safe and barrier free. Brooklyn Pinheiro WHITE LEBLANC WEALTH PRECISION DIGITAL IMAGING Halifax, NS PLANNERS/ HOLLISWEALTH SERVICES, INC. 855-203-6252 ext. 4 [email protected] White LeBlanc Wealth Planners/ Digital transformation is a journey not www.sheltermovers.com HollisWealth oers independent Šnan- a destination and Precision Digital is a NOT-FOR-PROFIT GROUPS – cial planning and investment manage- small business located in the Burnside Community Service ment to individuals and small busi- business park that helps businesses nesses. With Šve o’ces across Canada and organizations at any and all aspects THE PINEAPPLE SWEETS & CO. we have the scale to provide a depth of of their journey, providing document The Pineapple Sweets & Co. is the Šrst expertise that is hard to Šnd. We have management consultation, digitization full access to the public markets and services document management soft- gourmet cotton candy cart to intro- duce a new way of enjoying this classic most major providers of investment and ware and much more. life insurance products in Canada. Kurtis MacEwen confection with exciting šavours and toppings that elevates it to a multi- Colin White 174 Trider Crescent 239 Brownlow Avenue Dartmouth, NS sensory experience, especially appealing to grown-ups. We do on-site spinning Dartmouth, NS 902-314-1143 902-477-4471 at private and corporate events in [email protected] [email protected] the HRM, customizable tubs as party www.precisiondis.com www.wlpw.ca favours, cotton candy arrangements COMPUTERS, IT & TECHNOLOGY – FINANCE & INSURANCE – Digital Imaging and cakes. Financial Planner Grace Flores-Medrano Halifax, NS 902-414-2177 [email protected] EVENTS – Festivals/Special Events

BUSINESS VOICE 7 NEWSMAKERS MEMBERS IN THE NEWS How our members are growing Halifax

PHILIPP SCHMID NAMED CTO AT NAUTEL Philipp Schmid has been named Chief Technology O cer for the Nautel group of companies. In his new role, Schmid will lead research teams in the develop- ment of new technologies for broadcast, navigation, sonar and high-power RF applications. Schmid will remain active in select engineering projects and will also continue his industry role as a pas- BERESPONSIVE MEDIA LAUNCHES NEW SYSTEM sionate voice for the advancement of dig- BeResponsive Media is thrilled to they can rank higher in Google and gain ital transmission technologies. Schmid announce their new marketing approach. more quali˜ed leads,” says BeResponsive has been with Nautel for 14 years, has In a digital world, businesses must stay Media Co-Owner David Tonen. “When garnered multiple industry awards for on their toes. The BeResponsive Digital our clients succeed, we succeed.” Nautel in digital broadcast technologies System makes getting ahead of the game In addition, they have launched the over the past ten years, holds a Masters even easier. “Our system shows our cli- BeResponsive Insights podcast which of Engineering degree and has earned ents their return on investment and uses educates business owners on marketing multiple patents. data to aid in strategic planning so that in today’s digital-˜rst world.

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8 OCTOBER 2019 NEWSMAKERS

KERRY COPELAND NAMED WANS TRENDSETTER Kerry Copeland was named a 2019 Leadership Trendsetter by Women Active Nova Scotia for her work establishing and HMC WINS NS CO-OP COUNCIL "DRAGONS' DEN" leading Kids Run Club, a free school- based running program, for the past On June 26, at the NS Co-operative with very commendable co-operative 15 years. Through a hands-on approach Council’s 70th Anniversary and AGM, ideas. Judges expressed great di culty and lots of passion, Copeland has helped Healthy Minds Co-operative (HMC) choosing a winner but ultimately awarded to inspire a culture of active and healthy pitched a room full of AGM attendees and the $5,000 prize to HMC to implement living throughout Nova Scotia schools. four “dragons” at the inaugural NSCC online technology to support members Active kids are more likely to be active Annual Dragons’ Den. HMC’s presenta- unable to come to the co-op (due to varied adults and Copeland wants to make sure tion titled Bridging the Gap from Mental barriers) to ensure they still receive Nova Scotia’s future is healthy for gener- Illness to Mental Wellness through mental health support and opportunity to ations to come. “Our goal is to be in every Technology, was among six other groups virtually attend workshops. elementary school across the province,” she says. “We’re working hard to make this happen.” HIGHER EDUCATION BRINGS HALIFAX IS OFFICIALLY CYBERSECURITY AWARENESS CANADA’S NEWEST STOPOVER TO NOVA SCOTIA CAMPUSES DESTINATION Nova Scotia post-secondary institutions Halifax has joined popular destinations are investing in cybersecurity awareness such as Iceland, Finland and Lisbon, and education for faculty, staœ and stu- Portugal as Canada’s newest stopover dents, while supporting Atlantic Canadian destination, connecting several North innovation with a new multi-year part- American and European cities to Halifax. nership. Higher Education IT shared The Stopover Halifax program opens CHOICE HEALTH CENTRE services awarded a multi-year contract to the door for arriving and connecting IS MOVING! Bulletproof for the implementation and passengers at Halifax Stan˜eld to enjoy Big News — It’s no surprise to anyone delivery of the Beauceron cybersecurity unique and exciting experiences that will that Choice Health Centre has out- awareness and engagement platform along leave them wanting more. Designed for grown our current space in Dartmouth. with Bulletproof’s integrated Security travellers with as little as seven hours We are thrilled to announce that in Aware managed service. “Bulletproof up to seven days, the program promotes November, we will be moving to a new has had the pleasure of working with the experiences such as strolling along bright and modern space on the sec- majority of post-secondary institutions in Halifax’s bustling boardwalk, hiking ond ¥oor of Station 12 at the corners Atlantic Canada,” says Jeœ Shaw, Chief scenic trails and more. “This program of Victoria Road and Windmill Road! Operating O cer with Bulletproof. “We will help make our region more accessi- Choice Health Centre is a multidisci- are pleased to have the opportunity to con- ble, aœordable and desirable to visitors plinary health care clinic oœering chiro- tinue that journey — in this case, leverag- who we know are interested in travelling practic, physiotherapy, massage therapy, ing world-class made-in-Atlantic Canada here,” says Erica Pellerin, Vice-President naturopathic medicine, orthotics, yoga technology, combined with dedicated of Marketing and Visitor Experience for and more. Choice Health Centre takes success coaching to help transform univer- Discover Halifax. pride in working as a team to help resolve sity constituents from cybercrime targets the individual needs of their clientele on to active defenders of their institution’s both sides of the harbour. cybersecurity.”

BUSINESS VOICE 9 NEWSMAKERS

MS SOCIETY CELEBRATES NEW LEADERSHIP The MS Society of Canada, Atlantic division is pleased to welcome Louis KITCHEN DOOR WELCOMES NEW SOUS CHEF Adam, who takes on the position of President for the Atlantic and Quebec Kitchen Door is very excited to and leadership to the culinary team! divisions. This shared leadership model announce its newest culinary team Bond brings her culinary ¥air to the daily will create more integrated and collabo- member, Megan Bond, in her role as Sous lunch features in the Food Shop and has rative cross-boundary work for both Chef. She is joining Sous Chef, Kevin developed the menus for Kitchen Door’s divisions. The strong culture of inno- Webster and Resident Chef and Culinary new weekly fresh meal delivery in HRM, vation and the dedication of staœ and Instructor Andrew Farrell. Bond brings Kitchen Door-to-Door. The entire team volunteers will contribute greatly to years of experience to Kitchen Door in welcomes Bond and we hope you will enhancing the organization’s ability to creating delicious scratch food, a passion stop in and say hello next time you are in serve those aœected by multiple sclerosis. and love for the industry and her support the neighbourhood! Former Atlantic division President, Ben Davis, has taken on a new role within the organization. Working out of the HOW THE SPIRIT OF ONE MURPHY HOSPITALITY Atlantic region in a new national posi- INSPIRED A LEGACY GROUP OPENS GAHAN HOUSE tion, he will be responsible for research, programs, services and advocacy as the Each night at Metro Turning Point, NOVA CENTRE Senior Vice-President of Mission. Shelter Nova Scotia’s emergency shelter Murphy Hospitality Group (MHG) for men, 55 people aim for a night of from Prince Edward Island is pleased to rest. Tonight, they can rest a little easier announce the opening of Gahan House LAUNCH OF NEW because of Stapells Lodge, the newly Nova Centre in Halifax. The restau- MASTERMIND GROUPS named sleeping quarters at Metro rant, which is located at 5239 Sackville In a survey of 400 companies with at Turning Point. Family and a few friends St., features a 170-seat dining room, a least 100,000 employees, each cited gathered to have lunch with people at 100-seat seasonal outdoor patio and a an average loss of $62.4 million per the facility and announce a beautiful ˜ve-barrel DME brewing system. The year because of inadequate commu- legacy gift in honor of Robert Stapells restaurant also features an oyster bar nication to and between employees. (1944-2018). Stapells encouraged others with a variety of fresh, local oysters. Miscommunication costs smaller to contribute funds so that new mat- The Halifax restaurant and brewery was companies of 100 employees an average tresses could be purchased for Metro formerly located at 1869 Upper Water of $420,000 per year. Power HR has Turning Point. Now his long-time friend St. in Historic Properties. MHG has launched four group-coaching mas- Robert Risley, on behalf of White Point since renovated and transformed the termind groups starting in September. Resort and RCR Hospitality Group, will Historic Properties location to a brand Participants can attend via Zoom Video continue this generosity by providing new restaurant — Pickford & Black, local Conference – you can be anywhere! mattresses for Metro Turning Point for seafood & craft beer. Each mastermind group has limited the next decade. seating capped at 12 participants.

10 OCTOBER 2019 PEACE BY CHOCOLATE NEW FALL DIGITAL NOVA SCOTIA AND EXPANDS NATIONALLY CO-OP BLUEDROP LAUNCHING SKILLS Artisanal treats made by Peace by STUDENT FOR HIRE PROGRAM Chocolate are now available on Amazon. AT CEED Digital Nova Scotia and Bluedrop ca! We have also recently secured a Over the Performance Learning through its sub- listing with Hudson News at the Halifax years, some sidiary Bluedrop Learning Networks Stan˜eld International Airport and will of the most Inc. o cially announce the launch soon be available at Hudson News outlets inspired of their joint Skills for Hire program. countrywide. We are available nationally work within Dedicated to understanding and address- at Sobeys, Safeway, Thrifty’s, Lawtons, CEED’s ing the information and communications Sobeys Express and Needs locations walls has technology (ICT) sector skills gap, the and will soon expand to international been from project will develop an online blended markets. Our Peace on Earth Society our youngest ICT skills program and carve out career continues to fund peace building projects employees: pathways for recent graduates, incum- around Canada and the world to support the co-op student. Fresh and innova- bent workers, as well as unemployed and important social causes with 5 per cent tive, co-op students have supported and under-served populations. Spanning the of all pro˜ts providing funding. Through helped mold CEED through a period of province of Nova Scotia and expand- all this growth, we continue to live our evolution. With high hopes and higher ing into Newfoundland and Labrador, slogan: One peace won’t hurt! ˜ves, CEED is happy to announce its the project has received $2,496,082 in newest employee, Keevan Veinot! federal funding from Employment and AST WELCOMES SHERIE HODDS Hailing from Dalhousie University’s Social Development Canada (ESDC) to commerce program, Veinot is a creative deliver the project over three years. Atlantic School of Theology is individual with an entrepreneurial mind- pleased to announce that Sherie Hodds set. A valuable member of Dalhousie’s will be joining the team part time as the varsity basketball team, Veinot’s strong Director of AST’s Leadership Learning leadership, collaboration and creative Initiative.Sherie Hodds is a certi˜ed skills will help him ˜t right into his professional coach (CPCC, ACC) with Are you launching a new position as Entrepreneurship Program leadership experience in the private business or product? Co-ordinator. Look forward to meeting and public sectors. As the Founder and Celebrating a new partnership? him, Halifax. President of Plum Group, Sherie consults The Halifax Chamber invites you to share your with diverse organizations, teams and Members in the News story in individuals. As an active community Business Voice. Upload your content here: leader, Sherie has volunteered with orga- halifaxchamber.com/business-voice nizations such as Habitat for Humanity *Note: we do not publish event promotions. and the Nova Scotia Nature Trust.

BUSINESS VOICE 11 2019 HALIFAX CHAMBER OF COMMERCE FALL DINNER

THE DISRUPTORS Changing the way things are done in Atlantic Canada

BY ERIN ELAINE CASEY

12 OCTOBER 2019 COVER STORY

Lydia Bugden Ashley Kielbratowski Stewart McKelvey Harbr

Lauren Sears Ashley McConnell-Gordon Common Good Solutions Benjamin Bridge winery

The 2019 Halifax Chamber of Commerce Fall Dinner will focus on an idea we’re hearing a lot about: disruptors. Four women will take the stage to talk about solution- focused thinking, creating meaningful change and blazing your own path: Ashley Kielbratowski, Co-Founder & Product Development at Harbr; Lydia Bugden, CEO & Managing Partner at Stewart McKelvey; Lauren Sears, Co-Founder at Placemaking4G and Managing Director at Common Good Solutions; and Ashley McConnell-Gordon, Vice-President of Benjamin Bridge winery.

hat exactly is a disruptor? In busi- Focus on solutions, not problems. Wness, it’s a person, event or innova- For the most part, businesses and tion that changes the way we think about or entrepreneurs are already well aware of do something — for the better. It’s someone the problems they’re trying to solve and who challenges habits and conventional clients and customers know what they wisdom and ˜ nds creative alternatives to want. “Identifying a problem only gets how things have always been done. Most you about 40 per cent of where you need Join us for our Fall Dinner importantly, a disruptor is a person who to go,” says Lydia Bugden, Managing Wednesday, October 30 at the proves the value of that disruption through Partner at Stewart McKelvey and the Halifax Convention Centre. positivity, action and results. ˜ rst female CEO of a law ˜ rm in Atlantic Tickets at: halifaxchamber.com Business Voice talked to all four fall Canada. “Being solution-focused makes dinner speakers to learn the secrets to us more simpatico with our clients and their success. it’s where we need to be.”

BUSINESS VOICE 13 COVER STORY

In terms of innovation and transformation, there has to be positive energ and that was missing in the past in terms of our regional outlook.” — Lydia Bugden, CEO & Managing Partner, Stewart McKelvey

Contributed

“As lawyers, we’re trained for reso- Find your thing and do it well. users in more than 50 countries and 170 lution instead of just problem-spotting. Quality is the name of the game universities around the world. More than ever, focusing on solutions is at Benjamin Bridge winery in the Each of these businesses is a com- how we drive our business and how our Gaspereau Valley. In the 10 years since munity interest company (a structure clients want to see their service provid- Vice-President Ashley McConnell- that only exists in B.C., N.S. and the ers giving value. Startups and emerging Gordon formally joined the family busi- UK and requires 60 per cent of pro˜ts businesses are also looking for solutions ness, wine output has grown from 2,000 be reinvested back into the mission of that make things easier or make business to 40,000 cases each year. the company). Sears likes to talk about more successful.” “We’ve invested in the people, the building your “partnership muscle” and A great example is Halifax-based growth, the equipment and sustainable seeing strengths where traditionally Harbr, a three-year-old tech startup that practices,” she explains. “Our business we’ve seen weakness — particularly rural developed innovative project manage- growth is always quality-driven ˜rst. Our Nova Scotia. ment software for high-volume con- vineyard is certi˜ed organic and has been “A lot of our work involves commu- struction and store development teams. organic since we began 20 years ago, nity engagement and looking at all the Ashley Kielbratowski is Co-Founder before people were even looking for it.” stakeholders who touch an issue,” she and heads product development. “We’re “My parents’ vision was to take the says. “We have lots of training partners targeting a lot of retail brands, includ- time to investigate and research how and all our businesses work together. ing online e-commerce brands that are to align our unique growing conditions We’re taking a stab at 21st century com- moving to brick and mortar stores,” she along the Bay of Fundy with our stylistic munity development and do a lot of work explains. “They don’t want heavy soft- pursuits. If we can do something people with not-for-pro˜ts and charities, social ware — they want to manage it on their can be proud of locally, we’ll be known purpose organizations, purpose-led own, they know what they want and they internationally and really shine a light on business and social enterprise business need to move fast.” this place we love.” models. We’re pretty agnostic about “A big vision for the company is Lauren Sears would agree with that structure and how people do their work, being able to predict construction, approach. She helps run three busi- as long as they’re doing good.” which some people think is impossible. nesses from her desk: Common Good Through machine learning, we can now Solutions, a consulting and training Take responsibility for your run predictions around diœerent building ˜rm for social-purpose organizations; community. tasks and generate a very accurate time- Placemaking4G, a recruitment company Working together for the common line. It’s a lean process to get the data focused on attracting and retaining good is key. Whether that’s supporting direct from project partners and you, the young talent in Atlantic Canada; and other women, building up rural areas owner, can see progress and collaborate Social Enterprise Institute (SEI), an or making sure enterprises give back, in real time. Being able to see this in online learning management system that purpose is one thing Kielbratowski, action and practice in an industry that is provides accessible content about building McConnell-Gordon, Sears and Bugden resistant to change is really rewarding.” businesses that create impact. SEI has share.

14 OCTOBER 2019 COVER STORY

If we can do something people can be proud of locally, we’ll be known internationally and really shine a light on this place we love.” — Ashley McConnell-Gordon, Vice-President, Benjamin Bridge winery

“Construction and technology are two male-dominated industries,” says Contributed Kielbratowski. “But we’ve done a good job in our company at having women in leadership positions and here at Volta [Innovation Hub] we’re surrounded by companies doing the same thing.” Bugden emphasizes the positiv- ity that women bring to the table. “In terms of innovation and transformation, there has to be positive energy and that was missing in the past in terms of our regional outlook. I think having more women at the table today builds positivity about opportunities and builds problem- solving capacity. There are a lot of pos- itive men out there as well and you can see the diœerence in their businesses and their communities.” That positivity is also re¥ected in how we think about where we live. “Businesses need to be rooted in com- munity and have families around them,” explains Sears. “What are those unique assets that each municipality has that will attract and retain young people? Think outside the box. I know that seems cliché but there are so many new models and models that can be tweaked and adapted — there’s always more than one way. People might think you’re crazy, but you should validate how crazy you are,” she laughs. “I get excited about the idea of rural 902-423-6440 sustainability, creating meaningful

BUSINESS VOICE 15 COVER STORY

Business is the most nimble institution we have in society and it can make real, substantial change.” — Lauren Sears, Co-Founder, Placemaking4G and Managing Director, Common Good Solutions

Paul Darrow

16 OCTOBER 2019 COVER STORY

going to do what we’re naturally suited to Don’t just sit there. Get going! do. That’s part of being specialized and Kielbratowski says we should follow doing well at what we do.” our passion, even if it feels daunting. “I always go back to the problem and “People ask me ‘How are you doing this?’ Always have your end start small,” says Kielbratowski. “Stay I tell them just do it! Find good people focused on the problem you want to solve, and good team members and make sure goal in mind but take it talk to as many people as possible, but you’re in it together. If you have a dream, one day at a time and stay focused. Find the right customers just do and just keep doing it.” and align with the right network. Always “Success really is about passionate one thing at a time and have your end goal in mind but take it one engagement,” agrees Bugden. “You’ve stay connected to your day at a time and one thing at a time and got to love what you’re doing in your stay connected to your bigger vision.” day job and in your community. I can bigger vision.” Finally, Sears throws down a serious now look back and see transformational gauntlet for today’s businesses. “I love change in Halifax and in Nova Scotia — Ashley when people look at us really confused and think, ‘I was involved in that.’ That Kielbratowski, and say, ‘You’re doing what?!’ when we doesn’t come if you’re a bystander.” Co-Founder & Product talk about giving away 60 per cent of our Sears urges us all to take action Development, Harbr pro˜ts. Common Good Solutions put about what we’re passionate about — about a quarter-million dollars back into now. “Because we don’t have time. the community last year alone. I can tell Climate change is here. This is why look- you if every other business could do that, ing at collaborations and partnerships we wouldn’t be paying so many taxes instead of at competition is critical. I’m and having so many problems to solve. so tired of people saying you shouldn’t careers and bringing people back to the Business is the most nimble institution invest in Atlantic Canada. We have province,” adds McConnell-Gordon, we have in society and it can make real, enough resources, enough money and “not disrupting the special ruralness of substantial change. What would happen enough talent to make things happen.” Nova Scotia. Export is my approach. We if more large, for-pro˜t corporations did ■ need to get our product outside Nova the same thing?” Scotia so we can change local percep- tions around our wine. If the Globe & Mail will give us a great review or Gordon Ramsay will list our product in his London restaurant, that changes the local perception, displaces imports and grows the local industry, including wine tourism.”

Start small. Stay focused. Each of the fall dinner speakers might seem like they’ve “arrived,” but not one is resting on her laurels. Wearing the mantle of disruption means constant learning, evolving and leading both per- sonally and professionally. Bugden sees passion and focus as key. “When we talk about impact, we use language like ‘start small and scale fast’. I think this applies equally to making an impact locally and globally, at work or in the community. Don’t bite oœ more than you can chew, but at the same time you can’t pilot and test for 10 years or you’ll lose that momentum. Be laser focused and ready to move quickly.” For McConnell-Gordon, it’s import- ant to “˜gure out the quality move” — whatever that means for your business or your life. “Wine is one of the toughest places to do it, because regions are hot or a style is hot for a certain period of time, but you can’t be chasing that. We’re

BUSINESS VOICE 17 GRADUATE TO OPPORTUNITY

Rowen Monteiro (left) and Prajwal Pinto, Software Developers at REIN Photos contributed The right stuff Graduate to Opportunity opens doors for recent graduates By Joey Fitzpatrick

aving the right people with the government program called Graduate other. Additionally, the shared knowl- Hright skill sets is critical in any to Opportunity (GTO), which provides edge they had helped them with problem business. For a technology startup in the incentives for employers to hire recent solving in our organization.” ever-evolving world of insurance prod- graduates. The program will pay 25 per Graduate to Opportunity is open to ucts, human resources can be a compa- cent of the graduate/employee’s salary any business in Nova Scotia that has 100 ny’s most valuable asset. in the ˜rst year. That number becomes employees or less. The program is also “The availability of highly skilled 35 per cent if the employee is from a open to not-for-pro˜ts or charities of any and educated employees is the very designated diversity group — Aboriginal, size. Jobs have to be new, permanent and reason we chose to build our team in African Nova Scotian, female in a full time and pay at least $30,000 per Halifax,” says Rhonda Rodenbaugh, non-traditional occupation, an interna- year to be eligible and the employee must Vice-President of People and tional student or a person with a disabil- both live and work in Nova Scotia. The Administration with REIN. ity. In the second year the program covers recent grad must have graduated within With 20 employees in Halifax, 12.5 per cent of the employee’s salary. one year of the application. The turn- REIN solves the complexities of building “Stretching the salary dollars around time for complete applications is insurance products in digital ecosystems. allowed us to hire two engineers instead typically ˜ve business days. In a time of evolving risks, changing of one and at the same time it allowed us Besides the bene˜ts to employers, customer behavior and unprecedented to be intentional in building a team with GTO allows recent graduates to kick demand for data-driven and usage-based a more diverse skill set,” Rodenbaugh start their careers in Nova Scotia. Pinto insurance solutions, REIN’s con˜gurable adds. In April REIN was able to hire was hired just two days after graduating platform empowers insurers and ecosys- two employees, Prajwal Pinto and from Dalhousie as a software engineer, tems to deliver personalized coverage Rowen Monteiro, who had gone through developing new features, ˜xing existing options to consumers where they are, graduate school at Dalhousie University bugs and assisting with technical issues. when they need it. Faculty of Engineering together. As his ˜rst job in Canada, the position at In addition to the region’s skilled “They knew each other well before REIN provides Pinto with an opportunity workforce, the company was also able they came to REIN, which gave them to use the full skill set he has acquired at to take advantage of a Nova Scotia the con˜dence to bounce ideas oœ each Dalhousie.

18 OCTOBER 2019 GRADUATE TO OPPORTUNITY

Based on his experience thus far with REIN, Monteiro can also envision a Halifax has been future for himself in Halifax. “Halifax has been always my favou- always my favourite, rite, with such welcoming and amazing people,” he says. “It has really given me a with such welcoming base for my future.” and amazing people.” In addition to the salary incentive, GTO oœers employers many tangible — Rowen Monteiro, bene˜ts, including the numerous positive Software Developer, attributes that recent graduates bring REIN to their jobs. Being able to bring addi- tional talented young people on board has allowed the company to expand its horizons, Rodenbaugh adds. “I have gained expertise in web “More often than not, we ˜nd development and API development,” ourselves with more projects or ideas Pinto says. “My team at REIN has been than resources to pursue them,” she says. extremely supportive and motivational “Having an extra skilled engineer allowed when I wanted to take on new challenges. us to be more ¥exible and strategic in I was given opportunities on large proj- exploring these opportunities.” ects even though I was quite new. The REIN intends to continue to leverage whole experience has helped me gain the program whenever possible, she adds. con˜dence in what I do and expand my “In our competitive space, ˜nding problem-solving skills.” great value for our ˜nancial investment As a software developer specializing in the way of engineering talent is essen- in Javascript, Monteiro says his work with tial to us being able to continue to grow REIN has given him the scope to grow and succeed.” ■ within the IT industry. “REIN has provided me with lots of opportunities to grow through diœerent projects,” Monteiro says. Since its launch in February, 2015 GTO has approved positions in virtually all sectors and industries including jobs like engineers, veterinarians, graphic designers, computer programmers, phar- macists and administrative assistants. “Being able to bring in more talented individuals to join our team has resulted in an improvement in the way we view our opportunities and challenges as a company,” Rodenbaugh adds. “It has also contributed to improving our company diversity and culture.” With Nova Scotia’s aging population and large numbers of people retiring from the workforce, succession planning is becoming a major issue across all sec- tors of the economy. GTO is designed to help attract and retain the next genera- tion of skilled and professional workers, by giving recent graduates the opportu- nity to build a life and career in Halifax. Pinto can envision a future for himself with REIN. “The company is growing quickly and that motivates me to take on new and exciting work,” Pinto says. “It has that ‘casual yet corporate’ feel you only see in start-ups, with fun and talented people.”

BUSINESS VOICE 19 Diversity Adds Strength to Well Established Business

A recent graduate from halfway around the world is opening incentive that helps small businesses, start-ups, social enter- minds and strengthening business at Atlantic Canada’s oldest prises, and non-prots hire recent grads for permanent, full-time market research company. jobs in Nova Scotia.

International Sobey School of Business grad Aqsa Zaidi, who GTO offers 25% of a grad’s rst-year salary — 35% if the grad grew up in India, recently joined the team at Narrative Research is diverse — and 12.5% of the second-year salary to eligible (formerly Corporate Research Associates) as its newest re- employers in the province. search analyst. Margaret says the program is a great help for businesses like “Aqsa has been a wonderful addition to our team. Aside from hers: “In a competitive marketplace, programs like this help her strong educational background, she has brought a con- businesses take the next step in growing their business. In- tagiously positive attitude to our ofce. As an international creasing staff complement has inherent risk associated with it, graduate, she also offers a different cultural perspective that and the GTO program helps minimize that risk.” can contribute to bolstered creativity and innovation through the sharing of ideas,” says CEO & Partner Margaret Brigley. The program is also good for Nova Scotia as a whole. Baby Boomers are retiring in larger numbers than they’re being replaced, and programs like GTO help bring new talent to the workforce. Hiring new graduates helps retain youth in our prov- ince, which is key to growing our economy.”

For the rst time in 32 years, Nova Scotia has seen three consecutive years where more youth have entered Nova Scotia than left. Well-educated university and college graduates are strengthening businesses like Narrative Research, and the province, every day.

“My generation really cares about the community and environ- ment. Whether it is social innovation or technological innova- tion, we want the world to get better, we want communities to get better,” says Aqsa. “We have this energy and drive to do better for the collective good, and at Narrative Research that Aqsa’s presence has been lightening the step of everyone in the drive and enthusiasm is embraced.” company, and the team at Narrative Research is having a deep impact on her. If you are interested in learning more about the available fund- ing to hire talented grads, look into the GTO program: https:// “I have a high-energy personality and I’ve been completely ac- novascotia.ca/programs/graduate-to-opportunity/ cepted for who I am and what I can do,” says Aqsa. “I come here and I don’t have to focus on anything other than how I am going to do the best job I can. That’s the beautiful part.”

It is this type of environment that allows Aqsa to make an effec- tive contribution to the client projects she is working on and to the development of proposals and presentations.

Hiring Aqsa was made easier for Narrative Research by the Graduate to Opportunity (GTO) program, which provides a salary WORKING FOR YOU Breaking into international markets Real estate leaders attend training session in Halifax learning how to serve international clientele Contributed

From Sept. 16 to 20 REALTORS® very appealing to international investors development plays in creating jobs, from across the continent learned about and those from across Canada,” says supporting entrepreneurs, strengthening the province as part of an inbound trade Honsberger. “The association recognizes our communities and sustaining a strong mission. The delegation included rep- it has a key role in partnering with the and balanced real estate market,” says resentatives from the United States and province and key stakeholders to grow Honsberger. Canada including Florida, Rhode Island, Nova Scotia”. Utah, Georgia, Texas and the Maritimes. Nova Scotia REALTORS® are The Nova Scotia Association of The trade mission centred around the committed to developing the enterprise REALTORS® represents over 1,500 Certi˜ed International Property Specialist and growth potential that exists within members who subscribe to a high (CIPS) Leadership Invitational — only the province, as well as highlighting the standard of service and a strict code the second CIPS event held outside of the importance of maintaining dynamic and of ethics. We act as one voice for real United States. The event was hosted by the open trading relationships with interna- estate in Nova Scotia and serve our Nova Scotia Association of REALTORS® tional partners that invest and trade with members through a wide variety of (NSAR). Matthew Honsberger, President the province. education programs, training, of NSAR says, “Throughout the week, “As REALTORS® we see ˜rst hand advocacy and administration of the REALTORS® focused on international the vital role that trade and economic MLS® system in Nova Scotia. real estate transactions and how best to serve home and property buyers from around the world, while also experiencing the vibrant opportunities Nova Scotia has to oœer.” Course participant and Florida REALTOR®, Betania Valente Nassar, says what enticed her to take the CIPS certi˜cation was her personal experience outside of the United States, “I’m from Brazil and my husband is from Turkey and we have many international con- tacts,” she says, “I believe CIPS is a very You can help. Support good certi˜cate to increase my credibility in other countries.” Laing House today. Local REALTORS® participated as well. “There is a strong trend in www.lainghouse.org foreign investment for land or recre- ational homes with a small increase on the European emigration market,” REALTOR® Stefan Seiber says. “Foreign investment brings a lot of spinoœ busi- ness to the local market.” A highlight of the week-long event was a Marquee Reception at Supporting youth aged 16-29. Youth can the Centre for Ocean Ventures and meet friends who also live with mental Entrepreneurship (COVE) where Nova Scotia’s economic leaders, government health challenges and help each other o cials and program participants came find wellness. together to network and discuss potential trade opportunities for Nova Scotia. “Nova Scotia’s diversi˜ed economy and aœordable real estate market for both home and commercial development is

BUSINESS VOICE 21 PROFILE

Bruce Nelson Keeping people connected

Rogers Communications has deep roots in Halifax and across Atlantic Canada By Joey Fitzpatrick Stoo Metz

ajor investments in technology, “With speeds faster than ever Mlocal communities and in people before, 5G will provide businesses with have made Rogers Communications a even more opportunities to collaborate, key economic and social driver in Halifax improve e ciency and productivity and across Atlantic Canada. and be connected to customers,” said Rogers employs more than 1,500 Harnish. people across the region including at its Halifax data centre, Moncton call centre, Unlimited data plans Rogers and Fido retail stores, as techni- As part of its multi-year plan to cians, customer service, sales experts improve customer experience, Rogers and other corporate positions. recently launched its unlimited data “Rogers has deep roots in Atlantic Contributed plans with Rogers In˜nite, giving cus- Canada and we are committed to this tomers — including businesses — peace region with a growing presence focused Rogers has deep roots of mind so they can use as much data as on keeping customers, including business they want worry free with no overage customers, connected to the things that in Atlantic Canada charges, with 10 GB of max speed data matter most in their lives,” said and we are committed and reduced speeds thereafter. Troy Harnish, Senior Director of Sales Also this year, the company unveiled for Rogers. to this region with new ˜nancing options that allow custom- a growing presence ers to purchase any device they want at Laying the foundation for 5G $0 down, any day of the year. Once their Earlier this year, Rogers announced it focused on keeping device is paid oœ, customers will only pay had improved wireless service in numer- customers, including for their monthly service plan. ous locations across Nova Scotia, includ- ing Halifax, Bedford and the Annapolis business customers, Rogers for Business Valley, as well as similar upgrades in parts connected to the things In addition to providing a range of New Brunswick, including Moncton of residential and wireless consumer and Fredericton. The company is building that matter most in products and services, Rogers also oœers the foundation for 5G in the region, work- unique services for small, medium and ing with long-time partner Ericsson. their lives.” large-sized businesses. 5G — the ˜fth generation of cellular — Troy Harnish, “Our Rogers for Business team pro- network technology — is expected to Senior Director of Sales, vides products, solutions and expertise deliver faster connections and greater for our customers to help increase pro- capacity. Rogers Communications ductivity and innovation,” said Harnish.

22 OCTOBER 2019 PROFILE

“We oœer wireless services, business internet, private networking, data centre co-location and cloud services — and Rogers Unison, a mobile-˜rst business communications system.” Rogers’ collaboration with the high-pro˜le Nova Centre complex in downtown Halifax has increased customer and business awareness of the company’s investments in the com- munity. In fact, Rogers’ ˜bre optic and wireless infrastructure have helped make the Nova Centre one of the most techno- logically-advanced commercial hubs in Atlantic Canada. As the exclusive telecom provider, Rogers laid down thousands of kilome- tres of network ˜bre in the one million square foot building, ensuring private, secure and dedicated network ˜bre for all tenants, including banks and ˜nancial services, the Halifax Convention Centre, restaurants and all future businesses that move into the building. In addition to Contributed Wi-Fi for tenants, this investment allows Rogers Square media event – from left: Mike Savage (Mayor of Halifax), Joe Ramia (Rank Realty), thousands of people to enjoy free high- Troy Harnish (Senior Director, Sales, Rogers), Lena Metlege Diab (Minister of Immigration, Acadian speed, always-on connectivity inside the Affairs and Francophonie), Andy Fillmore (MP, Halifax), Tom Turner (SVP, Sales, Rogers) building at the same time. also accessible from Rogers Square. It’s develop their full potential through In the community available for organizations and commu- investments in education.” This spring, Rogers o cially opened nity groups wishing to use the space on The Ted Rogers Scholarship Fund Rogers Square at the Nova Centre, its own or as an extension of activities and Ted Rogers Community Grants were unveiling a unique outdoor space in the inside the building, creating new oppor- created to help the next generation of heart of the complex that can hold more tunities and helping to make Halifax a young leaders succeed in their educa- than a thousand people at a time for better, smarter city. tional aspirations. Through this initiative, events. “At Rogers, we believe in giving Rogers is helping to break down barriers From the recent Raptors run to con- back to the communities in which we live that youth face and helping them shine certs, festivals, sports, business and other and work,” said Harnish. “In addition as Canada’s next generation of leaders, events, Rogers Square has become a hub to opening Rogers Square as an outdoor including providing youth scholarships for Haligonians and visitors to connect. community space, the Rogers team is and community grants to non-pro˜ts The state-of-the-art Rogers retail store is also committed to helping young people supporting youth education. ■

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BUSINESS VOICE 23 TRENDS Your vote is your voice: use it! Why it’s important to exercise your right to vote as a Canadian

If we refuse to engage with the political process by voting, then we’ve just given our voice away. Your opinion matters and your opinion counts.”

JUDITH KAYS DIRECTOR, GOVERNMENT RELATIONS, MS SOCIETY OF CANADA, ATLANTIC DIVISION

This month, about 17 million you choose to decide is up to you. It’s • It’s your right and people fought for Canadians will go to the polls and vote best to educate yourself and make your that right for you for how they want to see this country run own decision. Taking the time to inform • Your vote can be a deciding factor – for the next four years. Voting is a right yourself and vote can make a diœerence. every vote is counted and a privilege that we as Canadians take Most importantly, voting is a bene˜t of • Elections have consequences on for granted. After all, the number above being Canadian. your quality of life: think health accounts for only about 65 per cent of My great grandmother was 22 years care, taxes, jobs registered voters. old before women were allowed to vote in • Your power is your vote — have a say Voting in a federal election can be a Canada and even then there were many in how your tax dollars are spent daunting task. Do you vote for the party restrictions. My grandfather came to • It’s easy and it really doesn’t take whose values align with yours; for your Canada through Pier 21 over 100 years much time member of Parliament, who will ulti- ago and back then he wasn’t allowed to • Diversity matters — diœerent voices, mately represent your ridings’ concerns; vote. In fact, immigrants didn’t have the experiences and backgrounds help or do you vote for the person at the helm, right to vote, even as Canadian citizens shape our country the party leader who you may or may until 1955. For many years, people weren’t • The results aœect you, as a Chamber not think is the right choice? It’s a tough allowed to vote because of their religious member, as a Nova Scotian, as a call for a lot of people and unfortunately beliefs. Aboriginal peoples weren’t given Canadian citizen — at least many Canadians don’t know what to do the right to vote until 1960. Unbelievably, one federal government policy, law, or feel like their vote won’t count, so they it wasn’t until 1982 in the Charter of regulation or change will impact you don’t bother casting a ballot. Rights and Freedoms that all citizens directly When you exercise your right to were given the right to vote. vote, you are using your voice to help Studies have shown that many By voting, we are using our experi- decide who will form government and factors in¥uence a person’s decision ence and wisdom to maintain one of the who will hold them accountable over the to vote or not. Characteristics such as best democratic countries in the world. next four years. In Canada we cast our socio-economic status, occupation, race If we refuse to engage with the political vote for the candidates in our federal and ethnicity, language, age and reli- process by voting, then we’ve just given riding. Ultimately, they will be the ones gious a liation have been found to aœect our voice away. Your opinion matters and to represent us in Parliament, even if whether people choose to cast a ballot. your opinion counts. their party leader doesn’t win. However, If you’re still on the fence, here are Register, educate yourself and exer- some people vote based on how closely a few reasons why you should make the cise your right to vote. their own values align with the party’s eœort to vote: check out halifaxchamber.com/ values. And some people vote based on • Not everyone can vote, so take HCCVOTE for more information on their opinions of the party leaders. How advantage of this privilege voting in the upcoming federal election.

24 OCTOBER 2019 TRENDS Cheers to 30 years Digital Nova Scotia continues to grow and thrive three decades later Contributed

and forestry, to transportation, retail, and support from the digital community athletics, arts, tourism and banking, to than ever before. In the past year, we only name a few. Almost every business have secured the largest federal project in has become a technology business and the organization’s history, welcomed with it, digital skills are a growing demand 20 per cent more members and established globally. partnerships across the province. As the tech industry association We are so fortunate to work with such for the province, we support our sector an innovative, engaged and collaborative and everyone within it — from startups network. Our members, board of direc- and small and medium-size businesses, tors, funders and partners have allowed to large multinational corporations, Digital Nova Scotia to not only be around This year, Digital Nova Scotia cele- universities and colleges, government for 30 years, but to also have a true and brates 30 wonderful years in existence. and non-pro˜ts. We aim to address the meaningful impact. For those of you who may not know, digital divide at any level with a focus on Our phenomenal team and board Digital Nova Scotia has gone by many diversity, inclusion and accessibility, lead of directors have created names and had many important people skill building and innovative program- something we are all play a role in its history. What ˜rst began ming, promote our industry, facilitate extremely proud to be a as SIANS – the Software Association of connections and engage with youth part of and I know that Nova Scotia, soon evolved into ITANS – pan-provincially. As a connector and our journey has just the Information Technology Alliance of information hub, we are an active voice begun. Bring on the Nova Scotia, which then transformed into within our community and everything we next 30 years! Digital Nova Scotia. Although we’ve had do is designed to support the rapid growth Thank you, many names, our roots have remained in of our sector. Ulrike & Team the same. We’re grounded in Nova Scotia’s Over the years, DNS has transformed tech community and we thrive as our and adapted to meet the needs of our industry thrives. sector and as our sector continues to grow At almost 140 members, Digital Nova and expand, so must we. Once a volunteer Scotia has grown year after year, just as driven organization, Digital Nova Scotia our industry has. The ICT and digital tech has now grown to eight employees, seeing sector has transformed into something a 75 per cent growth in this year alone. that is embedded in our daily lives and We’ve had greater industry reach, mem- in almost every other sector from ˜shing bership numbers, learning opportunities

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BUSINESS VOICE 25 TRENDS Growing your sales’ force The roles and responsibilities of the most talented salespeople

I recommend the salesperson you hire be an extension of yourself. Why? Because this sales- person is going to represent you, your company and the best interests of your target markets.”

Are you ready to hire a top-tier • Will become a loyal, experienced salesperson? mentor to your novice salespeople. OK then, let’s get started. First, • Will articulate your products and identify your candidates by carefully services in the context of buyer need. imagining the roles and responsibilities of • Will objectively and impartially a trusted selling professional. There are interview prospective customers more than you might imagine. Second, to accurately diagnose and qualify I recommend the salesperson you hire be their need. an extension of yourself. Why? Because • Will speak graciously, intelligently, this salesperson is going to represent you, respectfully and admiringly about your company and the best interests of your company to their family, PETER SKAKUM your target markets. You are looking for friends, peers and colleagues. SALES STRATEGIST, women and men who: • Will attract new and quali˜ed selling TANGENT STRATEGIES INC. • Will increase your company’s talent to your company. market share by delivering selling as • Will sell in ways that earn respect Two recent studies by Forrester an advisory, diagnostic, diplomatic, and admiration not only for your Research headquartered in Cambridge, problem-solving customer service. company but for the profession of M.A., show that business-to-business • Will objectively and impartially selling. buyers increasingly favour doing research help buyers make the most informed • Will work independently, in the best and comparative shopping online and and timely buying decisions on interests of your company, under then making purchases online, rather behalf of their families or companies. minimal supervision. than interacting with or purchasing from • Will introduce, sustain and improve • Is the selling professional who a sales representative. In all likelihood your company’s brand and understands that you are their Forrester’s research might have found the reputation. biggest customer. same results if the choice were between • Will accurately represent you/your • Will keep your doors open, lights on, poking one’s eye with sharp stick or inter- good name and reputation. help you meet payroll and keep your acting with salespeople. Why? • Will consistently represent the staœ employed. Because for generations many stellar reputation of your staœ. • Will help you keep your job as the companies sales-trained their salespeo- • Will regularly attract new and more boss. ple to conduct themselves in ways most business to your company. • Knows that by putting the buyers today prefer to avoid. So Forrester • Will retain the valuable customers satisfaction of customer needs ahead Research’s ˜ndings do not surprise me. you already have. of personal gain, personal, But what if history were diœerent? • Will be your eyes and ears out in the professional and corporate gain will What if salespeople gave us reason to marketplace. be the result. love interacting with them? What if we • Can be trusted to speak on behalf of • Will operate with an entrepreneurial respected them? Admired them? What if your company. spirit. their guidance was impartial, objective • Can calm and appease the occasional • Has senior management potential. and sel¥ess, in our best interests and con- upset customer and reconcile • Will always have your back. tributed to the growth and prosperity of diœerences. our companies? Would we avoid them or • Will gather competitive market Talented salespeople are more than welcome them? Research in anticipation intelligence by conducting daily the products or services they sell. They of making a purchase, whether online or marketing research. help buyers make the most informed oœ is absolutely necessary. And if a buyer • Will play an integral role in buying decisions. They represent the best believes avoiding human interaction is in developing your company’s interests of their buyers and by extension, his best interests the results he gets will marketing strategy. the best interests of their employers. Will certainly bear that out. But what better • Will deliver selling as an objective, a sharp stick be preferable to your next reason for any company to have only the impartial, sel¥ess customer service salesperson or will they become one of best salespeople representing them and that can perfectly satisfy a buyer or the most valuable attractions to your their target markets. ˜nd someone who can. company?

26 OCTOBER 2019 SPECIAL FEATURE SMALL BUSINESS WEEK Business plans: fact or fiction? Is having a well-developed business plan really what your startup needs to succeed?

CRAIG MACMULLIN PRESIDENT & CEO, CEED

Mike Tyson famously said 123RF “Everyone has a plan until they get punched in the mouth.” Who knew that the current business climate? Secondly • Think big, start small, then Tyson was talking about startup busi- and more importantly, does the reader scale or fail fast. Set the right ˜rst ness plans? For startups, the value of the believe that the author of this work of “start small” milestone; it will usually business plan is indeed questionable. In ˜ction has the skills and capability to involve seeing people’s willingness to buy the earliest stages of the development make it true? or at least try your product. of a new venture, the life-blood of cash As a result of this inherent uncer- • Focus on a well-deˆned market is required but yet uncertainty abounds. tainty that surrounds startups, there sub-segment or niche. At least to start, In order to solve the cash issue, business is some spirited debate as to whether think of where you can potentially be the plans are produced for the consumption business plans should be written at all. best. This strategy is almost always more of lenders and investors. These doc- Within the venture and angel invest- successful than being just another player uments are chock-full of aspirational ing community there is an increasing in a massive market. promises with detailed Excel spread- reliance on pitch decks for instance. • Understand your business sheets that are nothing more than math- However, regardless of form, those two model. How you will make money is ematical relationships between made-up criteria of feasibility and credibility more important than pages of Excel numbers. In short, when it comes to remain and they can only be addressed showing ˜nancials that are simply too startups, business plans are works of through in-depth research, testing of hard to predict at this early stage anyway. ˜ction. hypotheses and using the results to Understand instead the basic way you So is there any point in produc- project a possible future for a nascent will make money — is it through transac- ing a business plan for your startup? venture. tions, advertising, subscriptions, etc.? If the entrepreneur embarks on the Regardless of the form used to Business planning executed with quest to develop a plan that accurately support a startup business’ fundraising, the intent of validating assumptions and re¥ects their venture’s prospects, then the following design criteria should be reducing the uncertainty surrounding the reward is not in words and ˜gures considered: a startup is a worthwhile exercise that that make up the ˜nal plan, but in the • Identify and clearly articulate could lead to very tangible business lessons learned along the way. In other your vision and purpose. Be very success. The level of depth, objectivity words, while the reader must accept that clear on the “why” of a business — the and self-evaluation that is applied to the the representations made in the plan bigger goal at hand. What is the problem exercise de˜nes the diœerence between document are ˜ctitious, there are two or unful˜lled need that only you can charting a realistic path from abstraction general criteria that are used to assess a address for your customers? to reality instead of making yet another startup’s ability to attract ˜nancing that • The team is more important contribution to the ˜eld of entrepre- can be derived from this work of ˜ction. than any idea or plan. The top three neurship theatre. To paraphrase Dwight Firstly, is the plan so well researched priorities should be people, followed by Eisenhower — plans are of no particular and constructed that it could be true in people and then people. value, but planning is indispensable.

BUSINESS VOICE 27 SPECIAL FEATURE SMALL BUSINESS WEEK Engaging new technologies Scientext provides speci„cation consulting services to professional design studios By David Organ

Construction speci˜cations help General Hospital in Ontario and numer- of its kind at that scale in Canada. de˜ne the quality of the products, ous other projects in the Atlantic region Commitment to continuous systems and assemblies that are incor- and across Canada. improvement and learning is a hallmark porated into a building project and serve The industry is constantly evolving of Scientext and in keeping with this to protect the interests of all contracting with exciting new products and engi- pledge, Owner and Entrepreneur David parties should disputes arise. neering solutions introduced each year Organ passed exams for the Certi˜cate Speci˜cations are legal documents and new methods of project delivery of Management — Lean Construction and as such are critical to the construc- explored and tested. Staying abreast of and Certi˜ed Public-Private Partnerships tion process and project outcomes. There legal trends, new products and new deliv- Foundation in the past two years, adding can easily be over 100 speci˜cation ery methods is part of the obligation of to his existing credentials as a Registered sections for a project, numbering in the anyone wanting to maintain a leadership Speci˜cation Writer and Certi˜ed hundreds of pages. role and oœer clients the best of recent Construction Contract Administrator. Scientext has prepared construction developments in technology and project Scientext’s vision is to embrace speci˜cations for projects locally and in delivery methods. and execute continuous improvement other parts of Canada such as the Bible As a case in point, Scientext was processes as a respected and trusted Hill Consolidated Elementary School, hired this year to prepare the architec- speci˜cations leader in the construc- the Eastern District P-12 School in Sheet tural discipline speci˜cations for the tion documents industry, preparing Harbour, a 5,000-seat entertainment Ken Soble Tower Passive House Renewal world-class science-based speci˜cations centre in Niagara Falls, the Green Gables Project, an “EnerPHit” retro˜t project to for building design professionals and Visitor Centre and the Summerside a 20 storey tower commissioned by City recognized for a distinctive approach that Seniors Apartments in Prince Edward Housing Hamilton, Ont. It has been a delivers outstanding results for clients, Island, the Patient Tower for Etobicoke privilege to help with that project, a ˜rst communities and our environment.

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28 OCTOBER 2019 SPECIAL FEATURE SMALL BUSINESS WEEK Are you ready to sell? Seven questions to ask yourself when you are considfering selling your business Contributed

Selling a business can be a very 3. Will selling my business give me 6. Is the business plateauing emotional process, especially when the enough money to retire based on because I am overly complacent business owner has run the company my retirement plans and goals? or risk averse? for decades. I’ve seen it ˜rst hand while A business valuator can help assess It is a natural tendency for an older helping many business owners sell their the value of your business and a wealth business owner to make more conser- businesses over the past 15 years. The planner can help with your retirement vative strategic decisions compared to a business can become integral to an own- ˜nancial strategy. younger owner. er’s identity and purpose. 4. Am I key to the business, such 7. Are my financial statements Nine questions business owners that it can’t operate without me? in order? should ask themselves in preparing to sell This is referred to as personal good- It is critical to ensure that your their business: will. Ideally, you should transition the key ˜nancial records are in good order, easy 1. Why am I selling my business? customer relationships and general busi- to understand, follow proper accounting Are you looking to retire, focus on ness knowledge to a manager or manage- policies and error free. Any errors or lack your health or seeking a new challenge? ment team in advance of a sale. Reducing of clarity in your ˜nancial statements will 2. What do I plan to do after I sell your involvement prior to an eventual lower the value of the business and can my business? sale makes for a smooth transition and scare buyers away. Ensure that you are emotionally and maximizes the value of the business. If you need assistance in selling psychologically prepared. Consider your 5. Are my business policies and your company or want advice regarding retirement plans and goals, along with processes well documented? a pending transaction, let’s start the con- your spouse’s plans and goals. An advisor Write down the tricks of the trade versation. Contact Craig Maloney, MBA, experienced in merger and acquisition and keys to success to allow for an easy CPA, CA, CBV at 902.493.5430 or craig. transactions can help to prepare you. transition. [email protected]

Business is a journey filled with twists and turns, risks and opportunities. When you’re wondering if you should stay the course or take a detour, we can help you plan the best route now and for wherever business takes you.

Contact Craig Maloney, MBA, CPA, CA, CBV, Wherever Business Takes You Partner, Corporate Finance, at 902.493.5430 or [email protected]

BUSINESS VOICE 29 HALIFAX BUSINESS AWARDS AWARDS SPOTLIGHT Business leader of the year Halifax International Airport Authority CEO says Halifax Stan„ eld is going places By Sara Ericsson

he Halifax Stan˜ eld International operated and developed by the Halifax Carter says she was truly honoured to TAirport is taking oœ . International Airport Authority (HIAA), receive the award and says it’s re¥ ective Atlantic Canada’s largest airport whose leader was named the Business of the work that happens at the airport has been recognized as a leading airport Leader of the Year at the 2019 Halifax and the people who contribute to its suc- in North America and is also being Business Awards. cess — a group within which she includes recognized here at home. It is managed, HIAA President and CEO Joyce passengers, stakeholders, government

Halifax Stanfi eld is the largest airport in Atlantic Canada and is consistently recognized as a leading airport. It was named Most International Airport, medium-sized, in North America by the Offi cial Aviation Guide (OAG).

30 OCTOBER 2019 HALIFAX BUSINESS AWARDS AWARDS SPOTLIGHT and the surrounding community. passenger destinations across the United tonnes of freight. “The support the airport [receives] is States, Mexico, the Caribbean Basin, “Halifax Stan˜ eld creates jobs, con- palpable … and it inspires us to grow our Europe, Asia and the Middle East. nects people and transports goods and passenger services, expand our export It is also the only Atlantic airport ideas around the world. We’re the ideal opportunities, enhance the terminal that oœ ers U.S. preclearance and 24-hour gateway for tourism, trade, investment building and the airport campus and and seven days a week Canadian customs and immigration,” says Carter. innovate to better serve existing and new services. The airport consistently ranks passengers,” says Carter. The airport contributed $3.75 billion among the best in the world and was to the provincial economy in 2018 and recently recognized as Most International THE NUMBERS served a record 4.3 million passengers. Airport, medium-sized, in North America Halifax Stan˜ eld is Atlantic Last year was also the ˜ fth consecutive by the O cial Aviation Guide (OAG). Canada’s principal full-service airport year it broke records in air cargo ship- and has grown to include client and ments and totalled nearly 37,000 metric CONTINUED ON PAGE 33 >

Contributed

BUSINESS VOICE 31 HALIFAX BUSINESS AWARDS AWARDS SPOTLIGHT

Halifax International Airport Authority President and CEO Joyce Carter says the Halifax Stanfield International Airport contributed $3.75 billion to Nova Scotia’s provincial economy last year alone. Her organization manages the airport and she was named Business Photos Contributed Leader of the Year at the 2019 Halifax Business Awards.

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32 OCTOBER 2019 We’re the modern- day Pier 21, serving An exciting beneit as the entry point for for you as a Halifax many newcomers.” Chamber member. — Joyce Carter, President & CEO, Get preferred rates and Halifax International coverage that its your needs. Airport Authority

Carter says it is also helping through the arrival of more than one third of Nova Scotia’s tourists in 2018 and facil- itated immigration as immigrants and international students touch down on its Take advantage of your runways. You save with member beneits. “We’re the modern-day Pier 21, serv- preferred ing as the entry point for many newcom- insurance rates. You have access to the ers,” says Carter. TD Insurance Meloche Monnex program. This means you can get GOING PLACES preferred insurance rates on a wide Carter says the airport is aiming range of home, condo, renter’s and to help facilitate the transport of peo- car coverage that can be customized ple and goods and grow the region’s economy and has added new non-stop for your needs. routes to Chicago, Philadelphia, London For over 65 years, TD Insurance and Dublin, launched in 2019 alongside has been helping Canadians ind added capacity to New York-area airports in Newark and LaGuardia. quality insurance solutions. She says the airport is also antici- Feel conident your coverage pating an increase in demand for Nova its your needs. Scotia seafood in Asia and Europe and is aiming for the Air Cargo Logistics Park Get a quote now. to be completed and opened by early 2021 to facilitate this growing demand. “I’m continually pushing the airport to grow in support of the city, province and region’s overall economic growth An a–inity program partner of and prosperity,” says Carter. Also new this year is the CATSA Plus system, which has introduced high-per- HOME | CONDO | CAR formance lines to improve customer service and passenger ¥ow while also enhancing security eœectiveness and Stopover Halifax, which allows travellers Get a quote and see how to stopover for any time from seven hours much you could save! to seven days in Halifax via several North Call 1-866-269-1371 or go to American WestJet ¥ights to and from tdinsurance.com/halifaxchamber Europe with no additional airfare. “Stopover Halifax opens the door The TD Insurance Meloche Monnex program is underwritten by PRIMMUM INSURANCE for visitors to enjoy unique and exciting COMPANY. It is distributed by Meloche Monnex Insurance and Financial Services Inc. in Quebec and by TD Insurance Direct Agency Inc. in the rest of Canada. Our address: experiences that will leave them wanting 50 Place Crémazie, 12th Floor, Montréal, Québec 2P 1B6. Due to provincial legislation, more. Stroll Halifax’s bustling boardwalk, our car and recreational insurance program is not o’ered in British Columbia, hike scenic trails at the ocean’s edge, dine Manitoba or Saskatchewan. All trade-marks are the property of their respective owners. ® The TD logo and other TD trade-marks are the property of The Toronto-Dominion Bank. on fresh lobster, explore beautiful Peggy’s Cove and more,” says Carter. ■

BUSINESS VOICE 33 SMALL BUSINESS WEEK Discover Halifax October 21–25, 2019 Schedule of EVENTS: Offi cial Partner: TUESDAY, OCT. 22 THURSDAY, OCT. 24 EBAY: THE FUTURE OF RETAIL TOURISM IN HALIFAX #BDCsbw Sponsored by: eBay Sponsored by: Discover Halifax 11:30 a.m. – 2 p.m. 8:30 – 10 a.m. Cunard Centre Gahan Nova Centre WHAT IS Visit www.HalifaxSmallBusinessWeek.com Did you know that over $1 billion is spent by for event details visitors in Halifax each year! There are over 4,000 SMALL BUSINESS WEEK? businesses equating to 23,000+ people employed Small Business Week is an annual SBW AFTER HOURS in the tourism industry in our region. Come join us celebration of entrepreneurship. Events Sponsored by: Killam Properties for breakfast where we will recap the year to date held during the week will bring together 4:30 – 6:30 p.m. results from the 2019 tourism season and provide Brewery Market, some tips on how to best position your business in entrepreneurs — and those who support this fast-growing industry. them — at workshops, networking 1496 Lower Water Street events and tradeshows. Small Business With a combination of newly designed open air EXPLORING Week is about showcasing the amazing space, local food vendors and proximity to the ENTREPRENEURSHIP things being done right here in our city’s best bars and restaurants, Killam’s Brewery Sponsored by: BDC own backyard. We want to provide Market offers an impressive list of coveted features for start-ups, small businesses and 11:30 a.m. – 2 p.m. entrepreneurs with opportunities to professional service fi rms. Canadian Museum of Immigration learn, make connections, share ideas Join us to explore the new space! @ Pier 21 and celebrate all of their hard work. EXPLORING ENTREPRENEURSHIP: WEDNESDAY, OCT. 23 Meet the Face behind the business. BDC is WHY DO WE CELEBRATE excited to celebrate small businesses in GROWING YOUR BUSINESS our community and explore entrepreneurship — SMALL BUSINESS WEEK? Sponsored by: Department of Labour Hear lessons learned and get expert advice from accomplished local leaders. Explore Small-to-medium sized businesses and Advanced Education are the foundation of the Canadian the networking pavilion, connect with new 8 – 10:30 a.m. opportunities and learn best practices from local economy, accounting for 99.7 per cent VOLTA & Four Points entrepreneurs! of all businesses. That’s a lot of Join us to learn about how LAE can help save businesses to celebrate! you money, improve productivity and keep your SBW AFTER HOURS workplace safe. This event will feature programs Sponsored by: Rogers HOW DO I GET INVOLVED? and funding available to Small Businesses 4:30 – 6:30 p.m. You don’t need to be a small business through the Department of Labour and Nova Centre, 1626 Grafton Street Advanced Education including funding to hire owner or even a small business Rogers is looking forward to sharing their staff, information to make your workplace safe newest location in the Nova Centre with their employee to take part in all the Small and FREE training previews for your employees! Business Week fun! Attend events, valued customers. Join us for refreshments and networking in our downtown hub. visit your favourite local small businesses SBW AFTER HOURS and join the #SHOPLOCALHFX Sponsored by: Pickford & Black movement throughout the week. 4:30 – 6:30 p.m. FRIDAY, OCT. 25 Pickford & Black, 1869 Upper Water Street SPEED NETWOKRING Sponsored by: BoyneClarke Check out Halifax waterfront's newest 2 – 4 p.m. restaurant, focused on seafood, craft beer and overall great times. Network with the business Hampton Inn & Suites community and enjoy our unique culinary Inviting local business owners to mix and mingle SPONSORED BY creations. over snacks before entering a round of speed networking. Make the most of your time by discussing local business trends and developing new connections. www.HalifaxSmallBusinessWeek.com

34 OCTOBER 2019 READY WHEN YOU ARE. nsapprenticeship.ca/ready Join the Halifax Chamber for an adventure to… September 25 – October 5, 2020 11-Day trip for only: CHINA $2,399* BEIJING • SHANGHAI • SUZHOU • HANGZHOU

*Your trip • Round-trip international airfare & Chinese domestic airfare & tax (from Toronto) • 4 and 5-star hotel accommodations • 3 meals each day • Deluxe bus tours includes: • Fluent English-speaking tour guides • Entrance fees for attractions

DAY 1: YYZ – BEIJING DAY 5: BEIJING DAY 9: HANGZHOU – SHANGHAI Check-in at the YYZ International Airport Morning sightseeing tour to the Temple of Morning excursion to the Longjing Green for an evening fl ight. Arrive in Beijing, the Heaven, built in 1420 A.D. Afternoon visit to Tea Plantation. Afternoon bus tour to capital of China, by evening. You will be the Lama Temple of the religion of Lamaism. Shanghai where you will visit The Bund, met by your tour guide and transferred to Shanghai’s famous waterfront park. the hotel. DAY 6: BEIJING – SHANGHAI – SUZHOU DAY 10: SHANGHAI DAY 3: BEIJING Fly to Shanghai, followed by a bus trip to Visit the Yu Garden, a maze of marvellous Bus excursion to the Great Wall of China. Suzhou. Visit the West Garden Temple, pavilions, ponds, rocky works and over The 4,000 mile long and 2,000 year old constructed in the Yuan Dynasty. This is the arching trees. In the afternoon you will have wall is said to be the only man-made largest active Buddhist temple in Suzhou. free time to explore the Shanghai Bazaar structure visible by naked eye from the and visit the Shanghai Silk Rug Factory. moon. En route, you will stop at the DAY 7: SUZHOU 2008 Beijing Olympic venues, visit the Visit the Suzhou Silk Factory. Continue DAY 11: SHANGHAI – BEIJING – YYZ Jade Factory and explore one of the fully the tour at the centuries old Lingering Take the morning fl ight from Shanghai to excavated Ming Tombs. Garden. In the afternoon, visit the National Beijing. Then depart for YYZ where you Embroidery Institute to see silk embroidery, will arrive by mid-afternoon the same day. DAY 4: BEIJING a local craft with 1,000 years of history. Sightseeing includes the largest square in the world, Tiananmen Square; the Palace DAY 8: SUZHOU – HANGZHOU Museum, also known as the Forbidden Morning bus excursion to Hangzhou. Take City, home to 24 emperors with 9,999 a boat cruise on West Lake with a relaxing rooms; the Pearl Market and the Summer stop over at the beautiful pagodas. A Palace. must-see for tourists while in Hangzhou.

• Price refl ects double occupancy/Add $500 for single occupancy • Price includes Chamber visa processing fee • 11-day all inclusive tour package plus all air travels (from Toronto) • Includes everything on the itinerary/Optional tours available for purchase • English speaking tour guides on every tour bus $300 deposit required & • Valid passport and visa required full payment due June 2020

Contact [email protected] | 902-481-1229 | HALIFAXCHAMBER.COM/TRAVEL