Accessibility & Safety Guide
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If your party includes an PARKING FOR GUESTS WITH RESTROOMS: individual with Autism DISABILITIES: Spectrum Disorder, please All restrooms at Funtown Splashtown USA are see a cashier so we may help make your visit accessible for guests with disabilities. Each Non-ambulatory guest parking is located near restroom facility has at least one handicap stall the Main Entrance. These parking spaces are more comfortable. You can obtain a sticker and a sharps disposal unit. Restrooms are clearly marked. Make sure that your vehicle is or a temporary tattoo version of this symbol. located outside the Main Entrance, inside the Accessibility & Safety equipped with a disabled state license plate or Wearers of this sticker/tattoo can ride Main Entrance, at Poncho’s Restaurant, permit that is clearly visible. If you do not have attractions in the Funtown USA Ride Park between the Merry-Go-Round and the Heritage Guide the disabled plate or permit, and are in need of that display this symbol on the height stick House of Gifts, inside the Splashtown USA Accessibility Quick Guide one of these parking spaces, please go to Guest regardless of the posted height restrictions. Water Park Main Entrance and next to the Available at Guest Services Services to inform us. Look for the symbol in the rides listing Mount Olympus Waterslides. INTRODUCTION: attached. Funtown Splashtown USA is proud to offer this EXIT PASS: LOCKERS: RESTAURANTS AND GIFT SHOPS: Accessibility and Safety Guide for guests with An exit pass for a guest with disabilities can be All restaurants and gift shops in Funtown disabilities. Over the last few years Funtown obtained at guest services. This pass will allow Lockers are available for a rental fee of $10.00 Splashtown USA are accessible to guests with Splashtown USA has taken many strides to the guest and a companion to enter the with a refundable deposit of $10.00. Lockers are disabilities. All restaurants have accessible ensure that our parks are accessible for all attractions via the exit (Excludes the Splashtown located in the Funtown USA Ride Park at the ordering and pick-up locations as well as guests. In 2012, an ADA consulting firm was Water Park.) Guests with disabilities can also Heritage House of Gifts (Opens 1 hour after the accessible condiment stations. Please ask one of hired to aid us in ensuring an accessible facility stay on the attraction as long as they like. This park opens) or at the Horizons Tiki Bar Gift Shop our Team Members if you need assistance with for all guests. excludes the Grand Prix Racers (two rides) and in the Splashtown USA Water Park. seating, ordering or transporting food trays. the front and back seats of Excalibur. Some If you have any questions about this guide or attractions will require loading via the entrance SERVICE ANIMALS: our policies on guests with disabilities please or via a small flight of stairs. Please locate the COMPANIONS AND TRANSFERS Guests with disabilities and their service animals visit Guest Services or seek out a Team attraction and its loading information for guests are permitted in Funtown Splashtown USA. Guests with visual or mobility impairments may Member. Please note that this is only a guide with disabilities in this guide. Otherwise, you Service animals must be under their handler’s need the assistance of a companion when and that you only know your own limitations can always ask the Team Member at the control and on a leash at all times. Depending transferring from a wheelchair to the ride and what you are capable of riding. Thus, you attraction for the proper loading area. Always on size, service animals may be permitted on vehicle, during loading, and during unloading. should not solely rely on this guide to determine wait for the Team Members signal before whether you are capable of riding an attraction. some of the attractions. In cases where a Funtown Splashtown USA’s Team Members are entering the attraction. not trained in assisting a guests transfer to the You must rely on your own judgment and not service animal is not permitted, a companion ride vehicle from a wheelchair or physically that of Funtown Splashtown USA. must remain with the animal. WHEELCHAIR RENTAL: assisting during loading or unloading. Some Wheelchairs can be rented for $10 at the main attractions are able to prolong the loading or GUEST SERVICES: gate. ID is required for rental. Wheelchairs are FIRST AID: unloading times to meet the needs of guests Guest Services is located at the standalone available on a first-come, first-served basis. Funtown Splashtown USA is proud to provide that require extra time. In these situations you building with the green awning to the left of the Personal wheelchairs are permitted in the licensed Emergency Medical Technicians to must inform the operator that extra loading Main Entrance to the park. Guests with parks. We do not rent Electric Service Vehicles meet the needs of all our guests. Should you time will be needed. disabilities can obtain bracelets, an exit pass, an but they are allowed in the park. For the safety need medical attention please seek out one of accessibility guide and have any questions of all guests, scooters, mopeds and Segway’s our Team Members and a member of our answered at Guests Services. are not permitted inside the park. medical staff will be sent meet you. EVACUATIONS: GENERAL SAFETY RULES: MAINE RIDER SAFETY CONDUCT PHYSICAL RECOMMENDATIONS: There is the potential for ride evacuations on All attractions in Funtown Splashtown USA are LAW: All attractions in Funtown Splashtown USA have the Excalibur, Thunder Falls Log Flume and the labeled with clear signage that states the listed physical recommendations. Please review Maine State Law requires riders of amusement Wild Mouse due to a power loss, weather or attractions requirements and all signage at each attraction before deciding if rides and slides to obey all warnings and mechanical problems. Evacuations may require recommendations. Though not listed at all you should ride. The following are limitations directions (visual and oral) and to behave in a you to navigate steep and narrow stairs or a attractions, we do have general safety rules that you will see at the attractions: manner that will not cause harm to themselves catwalk from high locations. Companion apply to all attractions: or others. assistance may be needed. You should keep this Riders must maintain an upright and Recent surgery or illness The Code of Conduct states that riders must in mind when determining whether or not you controlled seating position until the High Blood Pressure refrain from acting in any manner that may should ride a particular attraction. attractions end. Heart trouble or conditions cause or contribute to injuring the rider or Infants must be able to support their own Pregnancy others, including: weight in order to ride. Infants must sit on Back, Neck or Bone injuries (1) Exceeding the limits of the rider's ability; the ride vehicle seat and not another (2) Interfering with the safe operation of the riders lap. RIDE AND SLIDE RATING SYSTEM: amusement ride; Safety devices must always be worn at all (3) Not engaging any safety devices that are times. provided; This guide uses the following rating system to Picture taking via phone or camera is not (4) Disconnecting or disabling a safety device identify the intensity of the attractions listed in permitted while riding. except at the express instruction of the ride this guide. This rating system should only be Shoes are required in the Funtown USA operator; used as a guide when determining whether or ride park and on all attractions. (5) Altering or enhancing the intended speed, not you are capable of riding an attraction. Shirts are required on all attractions with course or direction of an amusement ride; the exception of the Thunder Falls Log Mild: Attractions that have low speeds, (6) Using the controls of an amusement ride Flume and the Adult Bumper Boats. low heights, predictable maneuvers designed solely to be operated by the ride All loose articles must be secured before and turns of a low intensity. operator; riding. This includes: Hats, Head Gear, Cell Moderate: Attractions that have medium (7) Extending arms and legs beyond the carrier Phones, Wallets, Purses, Bags, Glasses, speeds, medium heights and some or seating area except at the express selfie sticks, and anything else that poses unpredictable twists turns or direction of the ride operator; a safety risk. maneuvers with moderate thrills. (8) Throwing, dropping or expelling an object No personal items can be left with a Thrill: Attractions that have high speeds, from or toward an amusement ride except Funtown Splashtown USA Team Member. extreme heights, visual thrills and as permitted by the ride operator; Funtown Splashtown USA is not unexpected twist, turns or (9) Getting on or off an amusement ride responsible for any lost, damaged or maneuvers. except at the designated time and area, if stolen items. any, at the direction of the ride operator or Please remember that these are only general You are responsible for your own personal in an emergency; and descriptions to aid you in determining whether property. (10) Not reasonably controlling the speed or or not an attraction is suitable for you. Some Food and drinks are not allowed on any direction of the rider's person or an rides that are listed as Mild or Moderate may attraction. amusement ride that requires the rider to have unexpected thrills for even the most Smoking is permitted in the two control or direct the rider's person or a experienced rider. You must use your own designated smoking areas only.