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Resident Welcome Manual

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Resident Welcome Manual RESIDENT WELCOME MANUAL Your Community, Your Building, Your Home Welcome to your new home at VERSUS! This resident overview will provide you with detailed information on your Community, your Building, and your Home! VERSUS offers both comfort and luxury. Situated in the vibrant and bustling Beltline community of downtown Calgary, at the southwest corner of 10th Avenue and 8th Street, VERSUS is comprised of two towers with 444 residential suites (including two guest suites), approximately 7,138 square feet of retail space, and 13,543 square feet of office space. The 17 storey East Tower is located at 917-10th Avenue SW and directly connects through the 3rd level amenities to the 34 storey West Tower located at 1008-9th Street SW. VERSUS is equipped with secure keyless entry to the main lobbies, on-site heated underground parking, full service concierge, on-site security and first-class amenity spaces. Inquiries or questions regarding VERSUS may be directed to your on-site property manager, Ramandeep Gill at 587.774.0857 (Monday through Friday) from 8:30AM to 5:00PM. Alternatively, you may email Ramandeep at [email protected]. The VERSUS Leasing Office is located at 919 10th Avenue SW and is open Tuesday 11am to 7pm, Wednesday to Fridays 9am to 7pm and Saturdays 9am to 5pm. The leasing office can be reached at (587) 747-0355 or by email at [email protected] Concierge can be reached directly at (403) 619-5468 or (403) 919-5574, or by email. If you live in the West Tower, you can email [email protected], and if you live in the East Tower you can email [email protected]. Security can be reached directly at (403) 390-9460 or by email at [email protected]. Thank you for choosing VERSUS as your community, your building, and your home. We welcome your feedback and comments. Welcome to the neighborhood! The VERSUS Team Contents Contact Information ................................................................................................................................................................ 1 Your Community ..................................................................................................................................................................... 2 AMENITIES........................................................................................................................................................................... 2 BOOKINGS ........................................................................................................................................................................... 2 WI-FI .................................................................................................................................................................................... 2 SONOS SOUND SYSTEM ...................................................................................................................................................... 2 FITNESS CENTRE .................................................................................................................................................................. 2 PRIVATE DINING ROOM ...................................................................................................................................................... 3 CHEF’S DEMONSTRATION KITCHEN .................................................................................................................................... 3 MEDIA ROOM, LOUNGE, & GAMES AREA ........................................................................................................................... 3 PATIOS & BBQS ................................................................................................................................................................... 3 Your Building ........................................................................................................................................................................... 4 ELEVATORS, HALLWAYS, COMMON AREAS & STAIRWELLS................................................................................................ 4 ENTRY INTERCOM SYSTEM & FOB ACCESS ......................................................................................................................... 4 MOVING INTO VERSUS........................................................................................................................................................ 4 UTILITIES .............................................................................................................................................................................. 4 STORAGE CAGES & BIKE LOCK UP ....................................................................................................................................... 5 RECYCLING PROGRAM ........................................................................................................................................................ 5 GARBAGE CHUTES ............................................................................................................................................................... 5 PETS AT VERSUS .................................................................................................................................................................. 5 CANADA POST MAIL, PACKAGES & DELIVERIES .................................................................................................................. 5 BALCONIES .......................................................................................................................................................................... 6 HEATED UNDERGROUND PARKING .................................................................................................................................... 6 CONTENTS INSURANCE ....................................................................................................................................................... 6 VERSUS RESIDENT RESPONSIBILITIES .................................................................................................................................. 7 AFTER-HOURS EMERGENCIES ............................................................................................................................................. 7 FROZEN PIPES ...................................................................................................................................................................... 7 NON-SMOKING FACILITY ..................................................................................................................................................... 7 CONCIERGE ......................................................................................................................................................................... 7 SECURITY ............................................................................................................................................................................. 7 VISITOR PARKING ................................................................................................................................................................ 7 VERSUS RESIDENT EVENTS .................................................................................................................................................. 8 Your Home .............................................................................................................................................................................. 8 RENT CAFÉ ........................................................................................................................................................................... 8 YOUR SUITE ......................................................................................................................................................................... 8 LEED® AT VERSUS ................................................................................................................................................................ 8 BATHROOMS ....................................................................................................................................................................... 8 APPLIANCES ......................................................................................................................................................................... 8 RANGE ............................................................................................................................................................................. 9 REFRIGERATOR ................................................................................................................................................................ 9 FREEZER ........................................................................................................................................................................... 9 DISHWASHER .................................................................................................................................................................. 9 OVER THE RANGE MICROWAVE...................................................................................................................................... 9 WASHER .........................................................................................................................................................................
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