Resource Guide
WELCOME TO THE BORDEN AREA
Whether you’re new to Borden, new to the Centre or a returning participant, the staff at the Borden Family Resource Centre are available to provide assistance in making you and your family’s posting a positive experience.
BFRC 56 Gibraltar Road, Building E-123 54 Gibraltar Road, Building E-182
Telephone 705-424-1200 ext. 3994
Fax 705-423-3432
Website www.cafconnection.ca
This publication is designed by the Borden Family Resource Centre to assist people coming into the Borden community find resources needed to make their move and posting as smooth as possible.
Information in this guide is intended as a resource. This guide was produced in spring 2019. Websites, phone numbers and contact information were correct at time of print and are subject to change without notice. TABLE OF CONTENTS
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3 EMERGENCY SERVICES
CALL 911 FOR ALL EMERGENCIES (POLICE, FIRE, and AMBULANCE)
10-Digit Local Dialling
People living and working in Ontario’s 705 regions must dial the area code followed by the seven-digit phone number for all local calls. As of March 2011, calls made without the area code will not be completed and the area code 249 will be gradually introduced as new numbers are assigned to customers.
Communicate your 10-digit numbers! Remember to always specify your area code whenever you give out your telephone, cellular phone or other numbers.
The 9-1-1 emergency number remains a three-digit number.
GOVERNMENT SERVICES
211 Ontario 2-1-1 705-445-0641 / 866-743-7818 www.211ontario.ca
About 2-1-1 211 Ontario is your connection to information about community, social, health and government services in the province of Ontario. It is your first stop for information about child care, language classes, job searches, housing, emergency shelters, services for persons with disabilities, home support, legal assistance, financial assistance, and much more.
Telephone By dialling 2-1-1, callers are directly connected with a Certified Information and Referral Specialist who has been trained to assess your needs, answer your questions accurately, and advise you about the services and programs that are best for you and your loved ones.
Website 211 is also available on the Internet, allowing users to find their own way to programs and services.
4 Service Ontario – Services for Residents Change Your Home Address, Health Card, Driver’s License, Driver and Vehicle Services, Newborn Registration, Certificates (Birth, Marriage and Death), Outdoors Card.
800-267-8097 / TTY toll-free 800-268-7095 www.ontario.ca
Military Families: Services and Support Information to help military families get settle in Ontario.
Get a health card, find a doctor, enroll in a new school, find child care, jobs & employment, work in your profession or trade, exchange an out-of-province licence, register your vehicle.
www.ontario.ca
Health Card – Ontario Health Insurance Plan (OHIP) (OHIP Health Card Registration Kit and Service Ontario information and map available at the BFRC)
Service Ontario 705-726-0326/800-268-1154 www.ontario.ca
To register for a health card you must visit an OHIP office or Outreach site. Whether applying for a new or replacement health card, you must bring three original documents to prove citizenship/ immigration status, residency in Ontario and identity. For a detailed list of approved documents, please consult the website listed above.
OHIP-eligible military family members moving to Ontario are now eligible for immediate Ontario health insurance coverage provided if they are the spouse or dependant of a Regular Force member of the Canadian Forces, or a Reservist currently deployed by the Canadian Forces into active service.
– Public information - Military Family Members www.health.gov.on.ca Ministry of Transportation Driver Licensing, Vehicle Licensing, Drive Clean www.mto.gov.on.ca
DRIVETEST - Private operator of Ontario's Driver Examination Centres www.drivetest.ca
Driver and vehicle licensing general inquiry 800-387-3445
A newcomer to Ontario who holds a driver-license from another province or country is required to apply for an Ontario driver's licence within 60 days of taking up residence in the province. New Ontario residents have 30 days before they have to register their vehicles and get Ontario licence plates and vehicle permits.
Exchange an out-of-province driver’s licence www.ontario.ca Register you vehicle www.ontario.ca
5 Canada Post
If you are moving and don’t plan to return to your old address, submit a permanent Change of Address to forward your mail to your new home.
Borden Post Offices - Canex Retail Store 705-424-1801
- 336 Ortona Rd, Bldg S-141 705-424-1200 ext. 2178 www.canadapost.ca
CFB BORDEN & CAF AGENCIES
Borden at A Glance www.cafconnection.ca
Info Line (CFB Borden) 705-423-4636 (INFO) / Toll Free 855-730-3903
Base Duty Officer 705-424-1200 ext. 2445
Base Duty Officer (during silent hours) Cell: 705-790-5639
Base Emergency Shelter (Weekdays) 705-424-1200 ext. 2751 (During silent hours - contact Base Duty Officer)
Base Social Work Office (BSWO) - BldgP-210 705-424-1200 ext. 3523/7869
Chaplains office 705-424-1200 ext. 2318
Canadian Forces Health Services www.canada.ca Canadian Forces Member Assistance Program (CFMAP) 800-268-7708
Military Police Unit Borden 705424-1200 ext. 2241
Family Information Line (MIL) 800-866-4546 www.cafconnection.ca
Ombudsman – National Defence and Canadian Forces 888-828-3626 www.ombudsman.forces.gc.ca
SISIP Financial Services – CANEX Mall 705-424-2262 / 800-267-6681 www.sisip.com
Veteran’s Affairs Canada 866-522-2122 www.veterans.gc.ca
6 LEISURE ON BASE
www.cafconnection.ca
Borden Community Recreation Association (BCRA) 705-424-1200 ext. 1536 - 122 Ramillies Rd. (Bldg. T-118)
Buell Fitness and Aquatic Centre (Base Gym) 705-424-1200 ext. 3331
Circled Pine Lanes Bowling Centre - 122 Ramillies Rd. (Bldg. T-118) 705-424-1200 ext. 5110
Base Borden Military Museum - 27 Ram St. 705-423-3531
Terra Theatre - 14 Tobruk Rd. (Bldg. P-72) 705-424-1200 ext. 3801
Borden Public and Military Library - 41 Kapyong Rd. (Bldg. E-102) 705-424-1200 ext. 2273
CHAPELS
Protestant Services — Trinity Chapel - 499 Dieppe Rd. (Bldg. P-152) 705-424-1200 ext. 2318
Roman Catholic Services — St. Joseph’s Chapel - 525 Dieppe Rd. (Bldg. P-161) 705-424-1200 ext. 2318
Chaplains office 705-424-1200 ext. 2318
SERVICES FOR CAF MEMBERS AND FAMILIES OF CAF MEMBERS
Military Family Services MFS www.cafconnection.ca – including list of MFRCs
CF Morale & Welfare Services www.cfmws.com
National Defence www.forces.gc.ca
Write to the Troops www.canada.ca
7 HOUSING/REAL ESTATE SERVICES
Brookfield Global Relocation Services (IRP) - Bldg O-125, Borden 705-424-1200 ext. 3000 www.irp-pri.com
Canadian Forces Housing Agency (CFHA) - 51 Somme Blvd., Borden 705-423-2342 – Emergency After Hours 800-903-2342 www.canada.ca
Base Accommodations - 66 El Alamein Rd. (Bldg O-159), Borden 705-424-1200 ext. 2222
Canadian Mortgage Housing Corporation (CMHC) www.cmhc-schl.gc.ca
Realtor (home buying research assistant) www.realtor.ca
Utilities
Bell 866-310-2355 www.bell.ca
Rogers 888-764-3771 www.rogers.com
Enbridge Gas 877-ENBRIDGE (362-7434) www.enbridgegas.com – New Gas Service Installations – Barrie 888-427-8888 – Emergency (smell of gas) 866-SmelGas (763-5427)
Hydro One 888-664-9376 www.hydroone.com
ON1CALL – Ontario One Call 800-400-2255 www.ontarioonecall.ca
8 COMMUNITY INFORMATION AND REFERRAL SERVICES
Borden Family Resource Centre – Resource Library 705-424-1200 ext. 3994 www.cafconnection.ca
211 – Community Connections http://211canada.typepad.com
211 Ontario 2-1-1 www.211ontario.ca
211 Simcoe County 2-1-1 / 866-743-7818 www.211ontario.ca
Information Orillia 705-326-7743 https://informationorillia.org
South Simcoe Community Information Centre – CONTACT 705-435-4900 www.contactsouthsimcoe.ca
Welcome Wagon www.welcomewagon.ca
MUNICIPAL SERVICES
List of Ontario Municipalities www.mah.gov.on.ca
Simcoe County www.simcoe.ca
• Adjala-Tosorontio • Oro-Medonte • Barrie • Penetanguishene • Bradford West Gwillimbury • Ramara • Clearview • Severn • Collingwood • Springwater • Essa • Tay • Innisfil • Tiny • New Tecumseth • Wasaga Beach • Midland • Orillia
9 EDUCATION
School Information Finder www.edu.gov.on.ca – Use the School Information Finder to search for publicly funded schools in Ontario and learn more about them.
Ontario Ministry of Education – Special Education www.edu.gov.on.ca
Area School Boards
Conseil scolaire Catholique Mon Avenir 800-274-3764 www.cscmonavenir.ca
Conseil scolaire Viamonde 888-538-5383 https://csviamonde.ca
Simcoe County District School Board 705-728-7570 www.scdsb.on.ca
Simcoe Muskoka Catholic District School Board 705-722-3555 www.smcdsb.on.ca
Education Financial Assistance
SISIP Financial Services 705-424-2262 / 800-267-6681 www.sisip.com
Government of Canada www.canada.ca
Scholarships Canada www.scholarshipscanada.com
Ontario Student Assistance Program (OSAP) www.ontario.ca
Canada Student Loans and Grants www.canada.ca
Student Awards www.studentawards.com
10 Colleges/Universities/Continuing Education/Adult Education
Association of Universities and Colleges of Canada www.univcan.ca
Ontario Private Career College Search Service – Service Ontario www.ontario.ca
CHILD CARE OPTIONS
A variety of information and resources are available to assist Parents and Care Providers in making informed choices and decisions regarding child care arrangements. The Centre’s licensed child care programs include the Child Care Centre and Nursery School. Unlicensed alternatives include Kiddie Care, Youth Babysitting List and Adult Caregiver listings. 705-424-1200 ext. 3994
Ontario Ministry of Education www.ontario.ca
Child Care in Simcoe County https://centraleastontario.cioc.ca
Canadian Childcare Providers Information Network www.daycarebear.ca
FRANCOPHONE SERVICES
Borden Family Resource Centre (BFRC) 705-424-1200 ext. 3994 www.cafconnection.ca
CFB Borden Official Languages Office - Bldg. O-109, Borden 705-424-1200 ext. 1377
La Clé d'la Baie en Huronie - 2 Marsellus Dr Unit 5 Barrie 705-725-9755 www.lacle.ca
Collège Boréal - 136 Bayfield St. Suite100, Barrie 705-737-9088 www.collegeboreal.ca
FOCUS - Community Development Corporation 705-435-9821 / 705-424-6335 - Alliston & Angus www.focuscdc.on.ca
French language school www.ontario.ca
Ontario French Language Health Services 866-532-3161 www.health.gov.on.ca
Ontario Office of Francophone Affairs www.ontario.ca
Simcoe County French Service https://investsudbury.ca
11 MEDICAL INFORMATION
Please note: The BFRC attempts to maintain up-to-date information on area doctors. However, there are some communities where there are no doctors taking new patients.
Health Care Connect helps Ontarians who are without a family health care provider (family doctor or nurse practitioner) to find one.
Call or register online at: 800-445-1822 www.ontario.ca
College of Physicians and Surgeons of Ontario www.cpso.on.ca
Health Care Options www.ontario.ca
Simcoe Muskoka District Health Unit / Health Connections 705-721-7520 / 877-721-7520 www.simcoemuskokahealth.org
Telehealth Ontario 866-797-0000 www.ontario.ca
24 hours a day, 7 days a week. Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse.
Telehealth Ontario service is provided in English and French, with translation support for other languages and a direct TTY number at 1-866-797-0007 for those with hearing and speech difficulties.
Hospitals
Royal Victoria Hospital - 201 Georgian Dr., Barrie 705-728-9802 www.rvh.on.ca
Stevenson Memorial Hospital - 200 Fletcher Cr., Alliston 705-435-6281 www.stevensonhospital.ca
Collingwood General & Marine Hospital - 459 Hume St., Collingwood 705-445-2550 www.cgmh.on.ca
Hospital for Sick Children - 555 University Ave., Toronto 416-813-1500 www.sickkids.ca
12 Walk-In Clinics
Visit the Borden website at www.cafconnection.ca for a list of Walk-In Clinics or call the BFRC at 705-424-1200 ext. 3994 during regular hours of operation.
Medical Services/Public Service Health Care Plan
Blue Cross Ontario Individual Coverage – 866-732-2583 Ontario Group Coverage – 800-355-9133 www.bluecross.ca
Sun Life Financial (Medical/Optical) 888-757-7427 www.sunlife.ca
Great-West Life (Dental) 800-957-9777 www.greatwestlife.com
Public Service Health Care Plan www.pshcp.ca
LIBRARIES
Resource Library – BFRC - 56 Gibraltar Road. (Bldg E-123) 705-424-1200 ext. 3994 www.cafconnection.ca
Borden Public and Military Library - 41 Kapyong Road (Bldg E-102) 705-424-1200 ext. 2273 www.cafconnection.ca
Essa Centennial Library (Angus) - 8505 County Road 10, Unit 1 705-424-6531 www.essa.library.on.ca
13 EMPLOYMENT
Visit the Borden website at www.cafconnection.ca or drop by the Centre for self-help employment assistance such as the Employment Information Sheet, websites, contacts and job board.
Borden Family Resource Centre – Resource Library 705-424-1200 ext. 3994 - 56 Gibraltar Rd. (Bldg. E-123)
Employment Resource Centres & Employment Workshops
FOCUS - Community Development Corporation 705-435-9821 / 705-424-6335 - Alliston & Angus www.focuscdc.on.ca
Agilec - 231 Bayview Dr., Suite 201, Barrie 705-728-0897 www.agilec.ca
Barrie Career Centre - Bayfield Mall, Barrie 705-725-8990 www.barriecareercentre.com
Georgian College - 1 Georgian Dr., Barrie 705-722-1505 www.georgiancollege.ca
Collège Boréal -136 Bayfield St., Barrie 705-722-0454 www.employmentoptions.ca
La Clé d’la Baie en Huronie - Barrie and Borden 705-725-9755 www.lacle.ca
Websites - Job Search and Resources
Military Family Services (MFS) www.cafconnection.ca CF Morale and Welfare Services www.cfmws.com Public Service Commission of Canada www.canada.ca Reserve Employment Opportunities www.army-armee.forces.gc.ca Job Bank – Service Canada www.jobbank.gc.ca/findajob FOCUS www.focuscdc.on.ca Barrie Career Centre www.barriecareercentre.com AGILEC231 www.agilec.ca Collège Boréal www.employmentoptions.ca La Clé d’la Baie en Huronie www.lacle.ca Human Resources and Skill Development Canada www.canada.ca Service Canada www1.canada.ca
14 TRAVEL
Abe’s Taxi 705-719-0035
Barrie Taxi (Wheelchair accessible) 705-721-7777
Barrie Bus Terminal - 24 Maple Ave., Barrie 705-739-4209 http://downtownbarrie.ca
Barrie Transit 705-726-4242 www.barrie.ca
GO Transit (Bus & Train) 888-438-6646 www.gotransit.com
Simcoe County Airport Service (Shuttle) 705-728-1148/800-461-7529 www.simcoecountyairportservice.ca
Greyhound 800-661-8747 www.greyhound.ca
RECREATION/TOURISM
Borden Community Recreation Association (BCRA) 705-424-1200 ext. 1536 www.cafconnection.ca
Essa Township & Essa Recreation Guide 705-424-9770 www.essatownship.on.ca
Tourism Barrie 705-739-9444 / 800-668-9100 www.tourismbarrie.com
Tourism Simcoe County http://experience.simcoe.ca
Ontario Tourism – Yours to Discover www.ontariotravel.net
Ontario Tourism Network www.ontournet.com
The Great Ontario Outdoor Adventure www.ontariotravel.net
15 COMMUNITY
Community … neighbourhood … family
Community can be defined as a group of people living in a particular local area, but it means so much more, especially as a human connection. With the word deriving from “common”, a community can also be any group with communalities; and one thing that military families have in common is relocating to new places.
So with each move, become a part of the community you are living in by enjoying every posting location, appreciating the beauty of new regions, taking opportunities to meet new people and benefit from being a part of many communities.
POSTED?
The BFRC Resource Library maintains a copy of most MFRC’s Welcome Packages which contain information on the Base, MFRC and services in the surrounding area.
Checking out other MFRC’s information is a great opportunity to get to know potential posting locations, to use when considering posting requests and/or for family members to get to know their new community. Additionally for links to all MFRCs websites, visit www.cafconnection.ca.
For information on integrating into the Borden community or assistance preparing to relocate to an upcoming new posting, visit the BFRC Resource Library or contact the friendly staff at 705-424-1200 ext. 3994.
MOVING AND YOUR FAMILY
Relocation is an event filled with a variety of emotions. Each family member may experience different emotions at different times.
Suggestions for a successful relocation
• Don’t forget to take care of yourself. If you take care of your physical and emotional needs, you will be better prepared to help your family. • Recognize that your family may experience a sense of loss as a result of a move. It takes time to work through this loss. • Express and share your feelings, emotions and expectations with your spouse/partner. • Schedule time alone as a couple. • Contact the MFRC at your new posting location for information about your new community. • After the move become involved in familiar activities.
16 Children are individuals so their reactions to change are dependent on their temperament, personality, experiences, previous moves and parental attitudes to moving.
For children who have never moved, reactions are often much stronger and different than children who have moved several times. On the other hand, children who have moved several times are usually into their teen years and other pressures are of concern to them, which may also bring up strong and different reactions.
Suggestions for helping children through the relocation process
• Talk about the move and your feelings. Let your children know that it is OK to be sad. Don’t forget to mention the new adventure ahead and possible advantages of the move. • Read stories about moving to younger children and provide books to the older ones. • Encourage children to create a scrapbook of their former school, home and friends. For example, have a picture taken of the family in each room of the old house and then at the new home take pictures again of the family in each room. Put the before and after pictures in a scrapbook for the child to keep. • Involve the children in some of the decision-making and be prepared to honour their decisions. • If possible, include children in house hunting trips. Let them visit their new home and neighbourhood prior to the move. • If possible, visit the school your children will attend prior to the move. • Help your children to say good bye in creative ways to the home and friends they are leaving. Plan an informal get together with friends. Let your children visit their friends before you go to say goodbye and encourage them to trade pictures and addresses. • Allow your children to carry with them a special item during the move. Let your child participate in the move by helping to pack his or her overnight bag with favourite pyjamas, books, etc. • When arranging your new home, organize the children’s rooms first. Place household items in familiar places as much as possible. • Let your children be involved in planning and decorating their new room. While having familiar items is reassuring, choosing new colours or items for their rooms will offer something to look forward to. • Resume normal family routines as soon as possible (bedtime, chores, traditions). Children benefit from a sense of security, structure and predictability. • Above all, children need to know that their family is going to work together during the transition to a new home. Communication, support and love are the three “must haves” for families who relocate.
17 NOTES / PHONE NUMBERS
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