Training Courses 2016

Home , Afric Aviation, Air Guadeloupe, Air Littoral, Belgian Air Component, Euralair, Gabon Airlines

Training courses 2016

Défense Conseil International - www.groupedci.com 2, Place de Rio de Janeiro - CS 80056 - 75381 Paris Cedex 08 France - Tél : 01 44 95 26 00 Fax : 01 44 95 26 80 - S.A. au capital de 21 350 000 € - 722 031 176 Paris - SIRET : 722 031 176 / 00059

TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B

Dear Partner,

Safety is an integral part of the quality of air services both for civilian or military organisations and for airlines, industries, services providers, etc. For all of them, safety is the primary concern.

In order to address this constant concern , the FRENCH INSTITUTE FOR AVIATION SAFETY (IFSA), a major player in the field of prevention and aviation accident and incident investigations, is offering training courses which are constantly being updated and which are part of SMS (Safety Management Systems ).

The quality of our training courses on prevention, accident investigations, human factor, communication techniques and risk management is acknowledged by experts in aeronautics like ICAO, the Flight Safety Foundation (FSF) and the International Society of Air Safety Investigators (ISASI).

What’s new for 2016 Fatigue Risk Management System (FRMS) course developed in 2014 is updated to face regulatory changes.

To address the risk of loss of control in flight induced by upsets and unknown situations, in accordance with Safety Management Systems, we now propose a new course: “Upset Prevention And Recovery Training - Loss of Control in Flight (LOC-I)” .

Two courses are now also available in English: the Safety Commanders Course , which is intended for high military officers, and is aiming at developing prevention policies, and the Senior Investigator Training , intended for investigators, which provides training in crisis management of air accidents.

We have enhance our Operational Risk Management course to Safety Risk Management to develop a more realistic approach for safety management within operations.

We truly hope that you will be our new partner soon, along with our 7 500 trainees, both civilian and military, who come from 99 different countries and have been trained by the IFSA since its creation in 1987 in the different fields related to air safety.

Alain MOLINIE our Operations Manager, stands at your disposal for further queries you might have.

Thierry DELAHAYE IFSA Director

CALENDRIER DES STAGES 2016 COURSE SCHEDULE 2016

STAGES EN FRANÇAIS (Español bajo pedido) CODE DURÉE DATES DATES DATES OFFICIER DE SECURITE AERIENNE 04 janvier au 29 février au 03 octobre au OSA 4s (ISGS+FH+RTIE+RP+GRO) 29 janvier 2016 25 mars 2016 28 octobre 2016 INTRODUCTION et MISE EN PLACE des 04 janvier au 29 février au 03 octobre au ISGS 1s SYSTEMES de GESTION de la SECURITE 08 janvier 2016 04 mars 2016 07 octobre 2016 FACTEURS HUMAINS dans la PREVENTION 11 janvier au 07 mars au 10 octobre au FH 1s et l’INVESTIGATION 15 janvier 2016 11 mars 2016 14 octobre 2016 RECUEIL et TRAITEMENT des 18 janvier au 14 mars au 17 octobre au RTIE 4,5j INFORMATIONS d’ENQUETE 22 janvier 2016 18 mars 2016 21 octobre 2016 TECHNIQUES de RESOLUTION de 25 janvier au 21 mars au 24 octobre au RP 2j PROBLEMES et de PRISE de DECISION 26 janvier 2016 22 mars 2016 25 octobre 2016 27 janvier au 23 mars au 26 octobre au GESTION du RISQUE SECURITE GRS 3j 29 janvier 2016 25 mars 2016 28 octobre 2016 SYSTEMES de GESTION de la SECURITE – 11 avril au 28 novembre au SGS-RF 3j RISQUE FATIGUE 13 avril 2016 30 novembre 2016 TECHNIQUES d’ENQUETE d’ACCIDENT 01 février au TEA 2s d’AVIATION (voilures fixes) 12 février 2016 TECHNIQUES d’ENQUETE d’ACCIDENT 29 mars au TEH 2s d’HELICOPTERE 08 avril 2016 TECHNIQUES d’ENQUETE d’ACCIDENT de 01 février au TED 1s DRONE 05 février 2016 11 avril au 19 septembre au ENQUETEUR de PREMIERE INFORMATION EPI 1s 15 avril 2016 23 septembre 2016 ENQUETEUR TECHNIQUE d’ACCIDENT 05 septembre au ETA 4s d’AVIATION 30 septembre 2016 PREVENTION ET RECUPERATION DE LA 2 février 5 avril 7 juin 13 septembre 8 novembre UPRT 1j PERTE DE CONTRÔLE EN VOL 2016 2016 2016 2016 2016 03 octobre au 14 octobre 2016 SAFETY COMMANDERS COURSE SCC 2s VOIR FICHE « SCC » EN ANGLAIS 21 Novembre au 25 Novembre 2016 SENIOR INVESTIGATOR TRAINING SIT 1s VOIR FICHE « SIT » EN ANGLAIS GESTION des RISQUES INTERNES GRI 1j 09 Février 2016 14 avril 2016 01 décembre 2016 PROTECTION CONTRE les BLOODBORNE BBP-Fr 0,5 j 05 février 2016 01 avril 2016 09 septembre 2016 PATHOGENS GESTION de PROJETS GDP 2j CONSULTER IFSA

NAVIGABILITE des AERONEFS d’ETAT NAV 2s CONSULTER IFSA TRANSPORT AERIEN de MARCHANDISES TMD 2j CONSULTER IFSA DANGEREUSES PREVENTION et GESTION de la VIOLENCE PGV 1j CONSULTER IFSA FACTEURS TECHNIQUES OPERATIONNELS FTOE 1s CONSULTER IFSA et ENVIRONNEMENTAUX

CALENDRIER DES STAGES 2016

COURSE SCHEDULE 2016

COURSES IN ENGLISH (Español bajo pedido) CODE duration DATES DATES

09 May to AVIATION ACCIDENT INVESTIGATOR AAI 4w 03 June 2016 SAFETY COMMANDERS COURSE (consult 03 October to SCC 2w IFSA) 14 October 2016 07 November to FATIGUE RISK MANAGEMENT SYSTEM FRMS 3d 09 November 2016 AVIATION ACCIDENT INVESTIGATION 14 November to AIT 2w TECHNIQUES (fixed wing) 25 November 2016 DRONE ACCIDENT INVESTIGATION 14 November to DIT 1w TECHNIQUES 18 November 2016 21 November to SENIOR INVESTIGATOR TRAINING SIT 1w 25 November 2016 FLIGHT SAFETY OFFICER 28 November to FSO 4w (ISMS+HF+IDCP+PS+ORM) 23 December 2016 INTRODUCTION and IMPLEMENTATION of 28 November to ISMS 1w SAFETY MANAGEMENT SYSTEMS 02 December 2016 HUMAN FACTORS in the PREVENTION and 05 December to HF 1w INVESTIGATION PROCESS 09 December 2016 INVESTIGATION DATA COLLECTION and 12 December to IDCP 4.5d PROCESSING 16 December 2016 PROBLEM SOLVING and DECISION MAKING 19 December to PS 2d TECHNIQUES 20 December 2016 21 December to SAFETY RISK MANAGEMENT SRM 3d 23 December 2016 13 8 UPSET PREVENTION AND RECOVERY 2 February 5 April 7 June UPRT 1d September November TRAINING – LOC -I 2016 2016 2016 2016 2016 BLOODBORNE PATHOGENS PROTECTION BBP-En 0.5d 13 May 2016 18 November 2016 ROTARY WING INVESTIGATION RWIT 2w CONSULT IFSA TECHNIQUES AIRLINE ACCIDENT CRISIS MANAGEMENT AACM 4.5d CONSULT IFSA

AIRWORTHINESS of MILITARY and STATE AWT 2w CONSULT IFSA AIRCRAFT

PROJECT MANAGEMENT PM 2d CONSULT IFSA 2d AIR TRANSPORT of HAZARDOUS GOODS THC CONSULT IFSA 1d VIOLENCE PREVENTION and MANAGEMENT VPM 1D CONSULT IFSA

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

AVIATION ACCIDENT INVESTIGATOR

CODE: AAI

Completion of this course qualifies for expert on Aircraft Accident Investigation.

This 4 week training course covers classroom lectures, workshops, technical visits and a qualification test.

OBJECTIVES • To be knowledgeable about all aspects of the professional practice, both in a national and international context, of an aircraft accident investigator, AWARDED covering civil as well as military, light and heavy weighted, fixed and rotary QUALIFICATION winged aircraft. "Aircraft Accident Investigation Expert"

DURATION 4 WEEKS – 120 HOURS • AAI 05/16: 20 days from May 09 till June 03, DESCRIPTION 2016

• Basics on accident prevention: the accident mechanism, systemic causation, safety investigation. • Regulatory aspects: International, European organization, jurisdictional and litigation aspects. LANGUAGE • Planning and readiness: accident response plan, preservation of evidences. • Investigation of the accident scene: the wreckage, aircraft systems, FDR, CVR, English fire investigation, power plant, fluid sampling (analysis), fracture analysis, This course is also wreckage removal, aircraft records and operational status. conducted in French (see • Investigation of environmental factors: airport facilities, meteorology, etc. leaflet ETA). • Investigation of organizational factors: operations, flight planning, resources management. LOCATION • Investigation of human factors: personnel records, injuries and death causation. Paris or within your premises • Witness interviews and group communication: limitations of witnesses statements, inter-individual communication, communication styles, obstacles to communication. Practical exercises and role playing sessions. CONTACT • Analysis and sequence of events: investigation report (findings, SR, etc.). Operations Manager • Technical visits: voice and data recorders laboratory, metallurgy and chemical [email protected] laboratory. • Case studies: reconstruction of accident investigation. Price 7350€ VAT exc.

AUDIENCES & PREREQUISITES All civil and military personnel involved in an aircraft accident investigation process.

A thorough knowledge of the aviation system is required before attending this course.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

SAFETY COMMANDERS COURSE

CODE: SCC

This course is specially designed for managers who need to acquire the full scope of accident prevention.

OBJECTIVES • To have a full understanding of a risk management process. AWARDED • To enhance decision making and problem solving abilities. QUALIFICATION "Safety Commanders Course" • To have an up to date information about incident and accident prevention as well as aircraft accident investigation.

DURATION 2 WEEKS - 60 HOURS • SCC 10/16: 10 days from October 03 till 14, 2016 DESCRIPTION • Management and Safety: basic concepts, accident prevention models, Human Factors Analysis and Classification System, Skybrary, Just and Fair culture. • Safety Management System. LANGUAGE • Fatigue Risk Management System. • Managing an investigation. English • The Emergency Response Plan. • Safety Risk Management: a risk management program as an integral part of an accident prevention program, financial impacts, Safety Risk Management process, building a Safety Risk Management program. • Principles of communication: witness interview techniques, group LOCATION communication, how to lead a meeting. • Problem Solving, Decision Making: see leaflet PS. Paris or within your premises • Project Management: see leaflet PM. • Visits depending on the trainees’ back ground: French labs, BEA, BEAD, French Air Base, company operations, … CONTACT • Practical exercises and case studies. Operations Manager [email protected] Price: contact IFSA

AUDIENCES & PREREQUISITES

All high ranking managers, officers in charge of aviation safety supervision at company, HQ or Airbase level. This course is customized in order to cover the various aspects of risk management and constantly adapted during the stay to meet trainees’ requirements.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

FLIGHT SAFETY OFFICER

CODE: FSO

Combining the five modules: ISMS + HF + IDCP + PS + SRM, FSO offers a comprehensive training. Participants are qualified as advisors to their management to implement and to run/administrate aviation Safety Management Systems and to participate in or to conduct incident investigations.

FSO may be complemented by the 2 week course Accident Investigation Techniques (AIT or RWIT) to qualify as expert in Aircraft Accident Investigation.

OBJECTIVES • To be able to implement and administer an SMS within an organization, by understanding the basics and tools of Safety Management Systems. AWARDED QUALIFICATION • To have the essential knowledge covering the whole of the items relating "Flight Safety Officer" to the safety in flight and on the ground of the civil and military, fixed wing "Safety Management Systems and rotary wing, aircraft. Expert"

DURATION 4 WEEKS - 117 HOURS • FSO 11/16: 20 days from November 28 till DESCRIPTION December 23, 2016

• Introduction and implementation of Safety Management Systems: see leaflet ISMS.

• Human Factors in the prevention and investigation process: see leaflet HF. LANGUAGE

• Investigation Data Collection and Processing: see leaflet IDCP. English language This course is also • Problems Solving and decision making techniques: see leaflet PS. conducted in French language (see leaflet OSA). • Safety Risk Management: see leaflet SRM. LOCATION Paris or within your premises

CONTACT Operations Manager [email protected] Price 7170€ VAT exc.

AUDIENCES & PREREQUISITES

All personnel involved in the aviation safety process: manufacturers, air forces, airlines and air work operators and managers, pilots, engineers, controllers, staff and executives of civil and military aviation administrations, airport managers, members of professional associations, insurance companies, lawyers and aeronautical experts.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

INTRODUCTION AND IMPLEMENTATION OF SAFETY MANAGEMENT SYSTEMS

CODE: ISMS

This introductory course provides the mandatory basic knowledge to implement an aircraft incident and accident prevention programme within the scope of Safety Management Systems.

ISMS covers the fundamentals, and, with the four additional modules HF, IDCP, PS and SRM, forms the series to qualify as an expert on SMS.

OBJECTIVES • To be able to implement and administer an SMS within an organization, by understanding the basics and tools of Safety Management Systems. AWARDED QUALIFICATION • To be trained on the essentials of the SMS toolbox. "Introduction and Implementation of Safety Management Systems"

DURATION 5 DAYS - 30 HOURS • ISMS 11/16: 5 days from November 28 till DESCRIPTION December 02, 2016 • Basics on incident and accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation.

• Safety culture. LANGUAGE

• Regulatory references: basics on SMS, responsibilities, economical balance, English reporting obligations. This course is also conducted in French (see • SMS tools: safety information exchange and feedback, flight operations leaflet ISGS) Quality Assurance, flight data follow up and analysis, safety investigation, accident preparedness and contingency planning. LOCATION

• SMS implementation. Paris or within your premises

CONTACT Operations Manager [email protected] Price 2280 € VAT exc.

AUDIENCES & PREREQUISITES SPECIAL OFFER: 3650€ (VAT exc.) All personnel involved in the aviation safety process: manufacturers, air forces, • ISMS 11/16 + HF 12/16 airlines and air work operators and managers, staff and executives of civil and from November 28 till military aviation administrations, airport managers, members of professional December 09, 2016 associations, insurance companies, lawyers and aeronautical experts.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

HUMAN FACTORS IN THE PREVENTION AND INVESTIGATION PROCESS

CODE: HF

As a complement to the course “Introduction and Implementation of Safety Management Systems”, this course highlights the many aspects of the aviation safety dealing with human factors.

This course is one of the 5 modules of the series to qualify as an expert on SMS.

OBJECTIVES • To be familiarized with human sciences applicable to the aviation activities. AWARDED • To have individual and collective capabilities, limitations, flaws and errors QUALIFICATION Knowledge. "Human Factors in the Prevention and Investigation • To be able to detect and control their frequency and their impact on safety. Process"

DURATION 5 DAYS - 30 HOURS • HF 12/16: December 05, till 09, DESCRIPTION 2016 • Human factors: Introduction to the Human Factors, physiology and aviation safety (effects of altitude, accelerations, vibrations, sensory illusions, life hygiene). LANGUAGE • Human performance: scope of the human factors within complex socio-technical systems, intellectual mode of operation (memory, schemes, English representations, expertise, workload), physiological and psycho-sociological This course is also aspects (behavior, personality, emotions, stress), major factors affecting the conducted in French (see intellectual work. leaflet FH)

• Improving human performance: individual and organizational methods, LOCATION automation (advantages and drawbacks). Paris or within your premises

CONTACT Operations Manager [email protected] Price 2280 € VAT exc.

AUDIENCES & PREREQUISITES SPECIAL OFFER: 3650€ (VAT exc.) All civilian and military managers and executives of the aviation system, and • ISMS 11/16 + HF 12/16 particularly staff personnel involved in the prevention and investigation of from November 28 till aircraft accidents or incidents. December 09, 2016

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

INVESTIGATION DATA COLLECTION AND PROCESSING

CODE: IDCP

This course proposes practical technics to enhance information collection and processing in the scope of Safety Management Systems.

IDCP is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert in Aircraft Accident Investigation.

OBJECTIVES • To use the appropriate techniques when interviewing aviation accident or incident witnesses, and - when leading working groups or meetings within AWARDED the scope of prevention or investigation. QUALIFICATION "Investigation Data Collection and Processing"

DURATION 4.5 DAYS - 27 HOURS • IDCP 12/16: 4.5 days from December 12 till 16, 2016 DESCRIPTION • Introduction to witness hearings: limitations of witnesses statements, inter-individual communication, adaptive communication styles, obstacles to communication, concordance and discordance, territories and zones, nonverbal communication, body and facial languages, installing and LANGUAGE maintaining a witness motivation, managing an interview session, active listening and facilitation, coping with silences and transactions, discussion English and questioning techniques. This course is also conducted in French (see • Introduction to group communication: meetings and working groups, leaflet RTIE) installing group dynamics, synergy, collective problems solving and decision making. LOCATION

• Numerous practical exercises and role playing sessions with video Paris or within your premises assessment. CONTACT Operations Manager [email protected] Price 2050 € VAT exc.

AUDIENCES & PREREQUISITES All personnel involved in the aviation safety process within the framework of SMS, either in charge of conceiving and conducting an accident prevention programme or managing risks, taking part in an aviation accident or incident investigation, or having to obtain safety information from individuals or from groups.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

PROBLEM SOLVING AND DECISION MAKING TECHNIQUES

CODE: PS

This workshop-type training proposes a practical complement for aviation safety personnel or accident investigators to enhance their efficiency in communicating, in resolving problems and in making decisions.

This training is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation.

OBJECTIVES • To use appropriate problem solving and decision making techniques, adapted to the context of preventing or investigating aviation accidents and AWARDED incidents. QUALIFICATION "Problem Solving and Decision making Techniques"

DURATION 2 DAYS - 12 HOURS • PS 12/16: 2 days from December 19 till 20, 2016 DESCRIPTION

• Problem solving: what the problem is and is not, how to find out facts and opinions, defining the problem causes, working out possible solutions, and selecting the most appropriate. LANGUAGE • Making a decision: implementing, protecting and controlling an action plan. English • Reasoning method applicable to solving an aviation accident or incident. This course is also conducted in French (see • Practical exercises and case studies. leaflet RP)

LOCATION Paris or within your premises

CONTACT Operations Manager [email protected] Price 980 € VAT exc.

AUDIENCES & PREREQUISITES SPECIAL OFFER: 1880€ (VAT exc.) All personnel involved in the aviation safety process, either in charge of • PS 12/16 + SRM 12/16 from conceiving and conducting an accident prevention programme or taking part December 19 till 23, 2016 in an aviation accident or incident investigation.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

SAFETY RISK MANAGEMENT

CODE: SRM

SRM improves the acquisition of the methods and practices: for a most efficient implementation of a Safety Management System.

This course is one of the 5 modules of the series to qualify as an expert in SMS and one of the 4 modules of the series to qualify as an expert in Aircraft Accident Investigation.

OBJECTIVES • To develop a qualitative and quantitative approach to Safety Risk Management. AWARDED QUALIFICATION • To develop a systemic approach to risk management to steer more "Safety Risk Management" realistically and more efficiently an accident prevention program.

• To be capable of giving solutions based on a systematic risk analysis and ensure a continuous supervision of the effectiveness of the implemented risk control measures. DURATION 3 DAYS - 18 HOURS • SRM 12/16 3 days from December 21 till 23, 2016 DESCRIPTION • Definition of risk. • A risk management program as an integral part of an accident prevention program. • Financial impacts. LANGUAGE • Safety Risk Management process. • Hazard identification. English • Risk matrix. This course is also • Risk reduction tools. conducted in French (see • Managing a Safety Risk Management process, strategies of risk control. leaflet GRS) • Case study. • Building a Safety Risk Management Program. LOCATION

Paris or within your premises

CONTACT Operations Manager [email protected] Price 1370€ VAT exc.

AUDIENCES & PREREQUISITES SPECIAL OFFER: 1880€ (VAT exc.) All personnel, managers and supervisors with decision making responsibilities • PS 12/16 + SRM 12/16 from in an aeronautical organization, as well on the ground as in flight. December 19 till 23, 2016

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

UPSET PREVENTION & RECOVERY TRAINING LOSS OF CONTROL IN-FLIGHT (LOC-I) GROUND COURSE

CODE: UPRT en

In accordance with regulations and Safety Management Systems, this training provides solutions to address the risk of loss of control in flight induced by upsets and unknown situations.

This course is composed of lectures and practical sessions.

OBJECTIVES • Propose in-depth theoretical and practical knowledge in order to understand, avoid and recover from loss of control in flight situations for all types of AWARDED fixed-wing aircraft (civilian and military). QUALIFICATION "Upset prevention & recovery training loss of control in flight (LOC-I) ground course"

DURATION 1 DAY - 6 HOURS • UPRT 02/16: February 02 • UPRT 04/15: April 05 DESCRIPTION • UPRT 06/16 June 07 • UPRT 09/16 September 13 • Theoretical aspects of loss of control in flight and “pilot versus unknown • UPRT 11/16 November 08 situations”: general information on UPSET, interactive case studies, reminder of aerodynamics basic principles, analysis of main LOC-I causes and appropriate actions for avoidance and recovery. LANGUAGE

• Conclusion & lessons learned. English This course also conducted • Human factors module: analysis of real life situations under the human in French factor perspective, general information on situational perception, expertise levels and situational control modes, errors, performance, regulation and decision making, management of a complex system, sufficiency concept. LOCATION

• Conclusion & lessons learned. Paris or within your premises

CONTACT Operations Manager [email protected] Price 660 € VAT exc.

AUDIENCES & PREREQUISITES

Professional pilots (civilian and military) and, in particular, airlines TRI, SFI and FI.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

AVIATION ACCIDENT INVESTIGATION TECHNIQUES (FIXED WING)

CODE: AIT

Extending the training into Safety Management System, the AIT course enables to better understand and to carry out an aircraft incident or accident investigation.

This course is one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation.

OBJECTIVES • To have a practical and up to date training about an aircraft accident investigation (fixed wing), international regulations, preliminary measures, AWARDED investigation of events and causes, report writing. QUALIFICATION "Aviation Accident • To fully understand an investigation process and roles of expert board Investigation Techniques members. (fixed wing)"

DURATION 2 WEEKS - 60 HOURS • AIT 11/16: 10 days from November 14 till 25, 2016 DESCRIPTION

• Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation.

• Aviation accident investigation: International and European regulations. LANGUAGE

• Visits to investigation laboratories: FDR, CVR, chemical, metallurgy and LOCATION workshops. Paris or within your premises • Case study.

CONTACT Operations Manager [email protected] Price 4060 € VAT exc.

AUDIENCES & PREREQUISITES

All personnel who can be occasionally involved in an aviation accident investigation: aircraft, engines and equipment manufacturers, airlines, civil and military aviation supervising authorities, airport managers, air traffic controllers, insurers, lawyers and other experts specialized in aviation matters.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

DRONE ACCIDENT INVESTIGATION TECHNIQUES

CODE: DIT

This course is a further training to the Safety Management System, it enables to understand and to carry out drone-related accident, incident investigations.

OBJECTIVES • To have a practical and updated training on drone accident investigation, regulations, preliminary measures, search for evidences and causes and AWARDED safety recommendation. QUALIFICATION "Drone Accident • To understand the investigation process as well as the role of experts and Investigation Techniques" members of an investigation committee.

DURATION 5 DAYS - 30 HOURS • DIT 11/16: 5 days from November 14 till 18, 2016 DESCRIPTION

• Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, systemic causation. • Aviation accident investigation: International and European regulations, responsibilities, National specifications, Military specificities. LANGUAGE • Drones investigation techniques: aerodynamics, operations principles, systems’ configuration. English • Investigation techniques: accident response and crisis management, This course is also individual and organizational preparation, wreckage and site investigation, conducted in French (see recorders and non-volatile memories, investigation of aircraft systems, leaflet TED). investigation of fire, safety recommendations. • Human Factors: physiology basis, performances, stress and fatigue LOCATION management, crew communication, CRM, decision making process, drones and ordnances. Paris or within your premises • Multiple case studies.

CONTACT Operations Manager [email protected] Price 2280 € VAT exc.

AUDIENCES & PREREQUISITES

This training is intended for any person who might take part in drone accident investigations: manufacturers, airlines, military or civilian authorities, air traffic control, airport managers, insurers, jurists and aeronautical experts.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

FATIGUE RISK MANAGEMENT SYSTEM

CODE: FRMS

Fatigue is a determining factor in safety. Fatigue Management is a way to improve the operations' safety. This evolution is based on the implementation of a “Fatigue Risk Management System”. This course proposes a theoretical Knowledge on fatigue and the necessary steps to implement a Fatigue Risk Management System (FRMS).

OBJECTIVES • To understand regulations and obligations inherent in fatigue management. Developing knowledge on the fatigue factor and its management. AWARDED QUALIFICATION • Principles and assets for the implementation of a FRMS. "Fatigue Risk Management System"

DURATION 3 DAYS - 18 HOURS • FRMS 11/16 3 days from November 07 to 09, 2016 DESCRIPTION

• Regulatory references: ICAO, EASA, national regulations.

• Theoretical basis of fatigue and its management: fatigue, vigilance, sleep, circadian rhythms, sleep inertia, fatigue factors in flight operations, LANGUAGE strategies for managing fatigue. English • Fatigue Risk Management System principles: fatigue management policy, This course is also fatigue management tools (hazard identification, quantification of the risks, conducted in French (see strategies to master fatigue), maintaining safety (respect of safety objectives, leaflet SGS-RF) constant improvement of fatigue management), promoting safety (training on fatigue and communication). LOCATION

• Case studies. Paris or within your premises

CONTACT Operations Manager [email protected] Price 1370€ VAT exc.

AUDIENCES & PREREQUISITES

This training is intended for executive officers engaged in safety-related activities: air force, airline operators, air groups in public sector, supervisory authorities, members of professional organisations, insurers, jurists, experts.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

BLOODBORNE PATHOGENS PROTEC. OSHA REGUL. BLOODBORNE PATHOGEN 29 CFR1910.1030

CODE: BBP-En

Bloodborne Pathogens are micro-organisms present in blood or other body fluids that can cause diseases to human beings through physical contact.

Bloodborne Pathogens training is mandatory for individuals who might be exposed to blood or other potentially infectious materials in an accident site.

OBJECTIVES • To be familiarized with "Bloodborne Pathogens". AWARDED • To be trained who are at risk, how to protect themselves, how to behave on QUALIFICATION an accident site. The BBP certificate is delivered after completion of this course (valid 1 year)

DURATION 3.5 HOURS • BBP-En 05/16: 0.5 day (morning) May 13, 2016 DESCRIPTION • BBP-En 10/16: 0.5 day (morning) November 18, • Biohazards associated with aircraft accident investigation. 2016

• Procedures to control exposure to Bloodborne pathogens in an accident investigation. LANGUAGE

• Modes of Bloodborne pathogen transmissions. English This course is also • Exposure control plan. conducted in French (see leaflet BBP-Fr) • Recognition of biohazards. LOCATION • HBV vaccination. Paris or within your premises • Personal Protection Equipment.

• Exposure incidents. CONTACT Operations Manager [email protected]

Price 230 € VAT exc.

AUDIENCES & PREREQUISITES

All Accident Investigators and personnel having access to an accident site or in contact with materials coming from the site.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

SENIOR INVESTIGATOR TRAINING

CODE: SIT

This course is dedicated to experienced investigators who may be "Investigator In Charge".

OBJECTIVES • To have an up to date information about incident and accident prevention. AWARDED • To enhance decision making and problem solving abilities. QUALIFICATION "Senior Investigator • Tips and tricks training for leading a Multicultural Team. Training"

• To be trained for families and media management. DURATION 5 DAYS – 30 HOURS • SIT 11/16: 5 days from November 21 till DESCRIPTION November 25, 2016

• Management and Safety: SMS introduction, Human Factors Analysis and Classification System, Fatigue Risk Management System, feedback programs, just and Fair Culture, Skybrary. Manufacturer approach. • Problem Solving, Decision Making: how to find out facts and opinions, LANGUAGE defining the problem causes, working out possible solutions, and selecting the most appropriate, Implementing, protecting and controlling an action English plan. • Reminder on witness hearings. • Group communication: meetings and working groups, installing group dynamics, synergy, collective problems solving and decision making. • Special training on families and media management. LOCATION • Practical exercises and role playing sessions with video assessment. • Practical exercises and case studies. Paris or within your premises • A major accident case study.

CONTACT Operations Manager [email protected] Price 2280 € VAT exc.

AUDIENCES & PREREQUISITES

All civil and military accident investigator.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

ROTARY WING ACCIDENT INVESTIGATION TECHNIQUES

CODE: RWIT

Extending the training into Safety Management Systems, the RWIT course enables to better understand and to carry out helicopter incident or accident investigations.

This course is one of the 4 modules of the series to qualify as an expert on Aircraft Accident Investigation.

OBJECTIVES • To have a practical and up to date training about a helicopter accident investigation, international regulations, preliminary measures, investigation of AWARDED events and causes. QUALIFICATION "Rotary Wing Accident • To fully understand an investigation process and roles of expert board Investigation Techniques" members.

DURATION 2 WEEKS - 60 HOURS • RWIT 10 days => consult IFSA DESCRIPTION • Basics on accident prevention: the accident continuum, the sequence of events and the accident mechanism, Systemic causation.

• Aviation accident investigation: International and European regulations. LANGUAGE

• Investigation techniques: accident response and crisis management, English individual and organizational preparation, wreckage and site investigation, This course is also recorders and nonvolatile memories, investigation of systems and conducted in French (see instruments, aerodynamics, flight mechanics and power plant related leaflet TEH) causes, investigation of fire, safety recommendations. LOCATION • Visits to investigation laboratories (FDR, chemical, metallurgy) and workshops. Paris or within your premises • Case study. CONTACT Operations Manager [email protected] Price 4060 € VAT exc.

AUDIENCES & PREREQUISITES All personnel who can be occasionally involved in a helicopter accident investigation: helicopter, engines and equipment manufacturers, airlines, civil and military aviation supervising authorities, airport managers, air traffic controllers, insurers, lawyers and other experts specialized in aviation matters.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

AIRLINE ACCIDENT CRISIS MANAGEMENT

CODE: AACM

This training addresses SMS requirements governing airline accident response plans.

OBJECTIVES • To understand the airline involvement and responsibilities following the occurrence of an aircraft accident or serious incident. AWARDED QUALIFICATION • To become capable of implementing and updating the airline’s emergency "Airline Accident Crisis response plans. Management"

• To know the role of decision makers and participants involved into the airline’s emergency response plans. DURATION 4.5 DAYS – 27 HOURS • AACM 4.5 day => consult IFSA DESCRIPTION

• Airline involvement and responsibilities in case of an accident or serious incident. • Contingency response plan. • Airline participation to the accident investigation. LANGUAGE • Airline station emergency procedures, Airline partners, contractors, code share partners. English • Crew and crew families handling. • Passengers and passengers’ next of kin handling. • Private property and personal belongings handling. • Press, media and public relations handling. • Security and protection. LOCATION • Legal and financial requirements. • Logistic and technical support. Paris or within your premises • Implementation of plans, education and training. • Case study. CONTACT Operations Manager [email protected] Price 2050 € VAT exc.

AUDIENCES & PREREQUISITES Airline personnel in charge of SMS implementation and emergency response plans and staff involved in case of activation of the airline emergency response plan. Emergency Director, participants of headquarters, stations,subcontractors, handling agents partners. Airline representatives to other emergency response centres, investigation body, rescue organisations, judicial authorities, families ...

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

AIRWORTHINESS OF MILITARY AND STATE AIRCRAFT

CODE: AWT

The AWT course addresses the concepts of military and State aircraft airworthiness required to set up an organization compliant with European Aviation Safety Agency (EASA) and French State Aviation Authority regulations.

OBJECTIVES • To have the knowledge of the regulations applicable to aircraft and organizations in State context. AWARDED QUALIFICATION • Being sensitize to the requirements of FRAs and of their latest developments "Airworthiness of Military in order to organize a controlled environment, recognized by other and State Aircraft" controlled environments, notably in the field of EASA and of the European Defence Agency (EDA), "European Military Airworthiness Requirements" (EMARs). DURATION 2 WEEKS - 60 HOURS • AWT 10 days => consult IFSA DESCRIPTION

• International and national Airworthiness regulations. • FRA 21 (S/Part J & G): Airworthiness and environmental certification of aircraft and related products, Certification of design and production organizations. LANGUAGE • FRA M (S/Part G+I): Continuing Airworthiness. • FRA 145 Aeronautical regulation. English • FRA 66 Maintenance licensing. This course is also • FRA 147 (Training organizations requirements). conducted in French (see • Fuel Tank Safety: CDCCL. leaflet NAV) • Electrical Wiring Interconnection System (EWIS). • Human Factors. LOCATION • Safety Management Systems. Paris or within your premises

CONTACT Operations Manager [email protected] Price 4060 € VAT exc.

AUDIENCES & PREREQUISITES All civilian and military personnel, engineers, managers, quality managers, technicians and mechanics in charge of aircraft airworthiness in the framework of military and State institutions.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

PROJECT MANAGEMENT

CODE: PM

This workshop-type training is a practical complement for aviation safety personnel or accident investigators to enhance their efficiency in managing a project.

Organizations using this process report more successful projects results due to improved communications, better delegation of responsibilities, reduction of problems and more cost effective resources allocation. Projects are completed on time and budget, and with the desired results.

OBJECTIVES • To appropriate project management techniques adapted to the context of installing and implementing accident prevention programs, and aviation AWARDED accidents and incidents investigations. QUALIFICATION "Project Management"

DURATION 2 DAYS - 12 HOURS • PM 2 days => consult IFSA

DESCRIPTION

• Every organization today achieves results through a project focus. These projects come in all sizes, varieties and complexity. They range from raising a barn to landing on the moon, but in each case, every member of the project team must possess excellent process and people management skills in order LANGUAGE to get project completed on time, on budget and with the desired results • Poorly managed projects are costly, not only financially but also in wasted English time and demoralized personnel This course is also • In taking the course, participants learn to apply proven methods for defining, conducted in French (see planning and implementing projects effectively as well as an efficient leaflet GDP) preventive approach for problem prevention. This equips team members with the skills necessary to prevent projects from being derailed, and most LOCATION importantly with a rational process to put project back on track whenever necessary. Paris or within your premises

CONTACT Operations Manager [email protected] Price 980 € VAT exc.

AUDIENCES & PREREQUISITES All personnel involved in the aviation safety process, either in charge of conceiving and conducting an accident prevention programme or taking part in an aviation accident or incident investigation.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

AIR TRANSPORT OF HAZARDOUS GOODS

CODE: THC

This course is an initial approach to the safe management of hazardous goods. It makes a useful complement to the Safety Risk Management (SRM) course.

OBJECTIVES • To be acquainted with all regulatory and operational aspects related to the air transport of cargo and hazardous material. AWARDED QUALIFICATION "Air Transport of hazardous Goods"

DURATION 2 DAYS - 12 HOURS • THC 2 days => consult IFSA

DESCRIPTION

• The air transport contract: Airway Bill, The Warsaw Convention, cargo manifest, packaging rules.

• Air transport regulations: certification of cargo compartments, LANGUAGE responsibilities, agreement to operate, Staff training requirements, Annex 18, classification of dangerous goods, operational aspects. English This course is also • Hazard and prevention, aircraft loading, weight and balance, packing, conducted in French (see stowing, in flight cargo displacement, mixing dangerous goods. leaflet TMD)

• Case studies. LOCATION

Paris or within your premises

CONTACT Operations Manager [email protected] Price 890 € VAT exc.

AUDIENCES & PREREQUISITES All staff and line personnel of airlines and air work operators and managers, civil and military aviation supervising authorities, airport managers, members of professional associations, insurance companies, lawyers and aeronautical experts.

AIR WWW.GROUPEDCI.COM IFSA W W W . I F S A - A V I A . O R G

VIOLENCE PREVENTION & MANAGEMENT IN THE AERONAUTICAL FIELD UNRULY PASSENGERS

CODE: VPM

This course is a complement to the human factors course and addresses the management of the increasingly alarming issue of airline passengers violent behavior.

This product useful and practical is the result of very close teamwork between aeronautic career professionals and medical specialists to address aggressive behaviors.

OBJECTIVES • Development and analysis of all the mechanisms involved in conflicts between crew members and passengers. AWARDED QUALIFICATION • Presentation of an easy and effective method to anticipate and disarm crisis "Violence Prevention & situations. Management in the Aeronautical Field" • This method is applied during the whole training period through practical exercises. DURATION 1 DAY - 6 HOURS • VPM 1 day => consult IFSA

DESCRIPTION

• Position of the problem: What are the facts, what are the consequences from an economic as well as a human point of view? What is the relationship between stress and aggressiveness? LANGUAGE • What is aggressiveness? Analysis of different scientific approaches, the role of perception and self-training, application to real situations experienced on English board. This course is also conducted in French (see • What happens when we are aggressed? analysis of the behavioral responses leaflet PGV) and their effects. LOCATION • Crisis Management: The ARC EN SAS® method, the ways out, creation of strategies at an individual and team level, Positive management of the Paris or within your premises experience by better anticipation and better handling.

CONTACT Operations Manager [email protected] Price 530 € VAT exc.

AUDIENCES & PREREQUISITES All those in the aeronautical field who are in direct contact with the passengers.

GENERAL INFORMATION

Training is delivered in French and English (Spanish on request).

Registration. Applicants will be registered upon reception of the registration form. Please use one form for each attendee. One single form may be used to register same initial attendee to different training courses. A personal letter containing all practical information is sent to each applicant prior to start the course.

Location and timing. Unless otherwise specified, the courses are conducted at the IFSA facilities in 48 bis, rue de Monceau 75008 PARIS. Lectures or visits are normally scheduled every French working day from 9.00 am to 5.00 pm. or 4.30 pm.

Documentation. Adequate documentation and a flash memory are provided to attendees in the language specified for each course. Attendees are expected to be fluent in the used language.

Certificate of completion. A certificate of completion is issued at the end of the last lecture of every course session. Some courses are subject to an evaluation quiz.

Certificate of Expert in Safety Management Systems. This certificate is issued to the trainee who as completed: ● the FSO course, or ● the series of courses ISMS + HF + IDCP + PS + SRM (or any equivalent course in French)

Certificate of Expert in Aircraft Accident Investigation. This certificate is issued after completion of: ● the AAI course, or ● the series of courses AIT (or RWIT)+ IDCP +PS + SRM (or any equivalent course in French)

Tuition fees. The price of each course is mentioned on the appropriate description sheet. It covers the instruction, documentation, visits including the transportation to the visited sites, lunch in the company restaurant specified by IFSA. The cost of accommodation is not included in the course price. If, on request, training courses are to be conducted outside the Paris area, travel and accommodation expenses of the lecturers will be charged. The IFSA courses are considered professional training of which, in some countries, training fees are tax-deductible.

Terms of payment. A ten percent tuition fee deposit (excluding taxes) is required at the latest one month before the course begins. This sum is not reimbursable unless IFSA is informed of the participant's withdrawal from the course by registered letter at the latest two weeks before the course begins. The course charge will be reduced by 10% in case the registration is made at the latest three months before starting the course, together with 30% tuition fee deposit (tax exclusive). IFSA will only reimburse this down payment if the course is cancelled as described hereafter. In any case, the balance is payable not later than the first day of the course. Payments may be addressed to the account of DCI N° 31489 00010 00131888184 47 – CA-CIB - 9, Quai du Président Paul Doumer - F 92920 PARIS LA DEFENSE - IBAN N° FR76 3148 9000 1000 1318 8818 447 – BIC BSU IFRPP or by cheque payable to DEFENSE CONSEIL INTERNATIONAL. DCI cannot accept any voucher or credit card. In case of late payment, DCI reserves the right to apply a penalty equal to one and a half the legal interest rate.

Cancellations. IFSA reserves the right to cancel a course, in which case it will reimburse all sums paid. Cancellation will be notified at least 10 days before the beginning of the course.

Custom fitted training courses. Upon request of one or several organizations, IFSA aviation safety training courses may be fitted to specific needs. In such cases, the course contents can cover or stress different matters such as fighter, transport or helicopter operations, air traffic control, airport management, etc. Number of attendees, dates, duration, language, location and costs will be fixed on a common agreement basis.

INSTITUT FRANÇAIS DE SECURITE AERIENNE - THE FRENCH INSTITUTE FOR AVIATION SAFETY

REGISTRATION FORM (one form for each applicant) Please return to IFSA, by e-mail, mail or fax.

TOTAL AMOUNT REQUESTED COURSES DATES = PRICE+ VAT (WHEN APPLICABLE)

APPLICANT TRAINEE Mr FAMILY NAME: ...... ORGANIZATION: ...... Mrs ...... Miss DEPARTMENT / DIVISION: Given name: RANK / TITLE: POST / FUNCTION: Speciality: ADDRESS (where to reach the attendee and send the convocation ) Phone: Fax:

Email: ...... BIRTHDATE PLACE OF BIRTH COUNTRY NATIONALITY

PASSPORT N° DATE and PLACE of issue or ID Card (Europe) REQUESTING ORGANIZATION NAME Phone

ADDRESS Fax

NAME OF CORRESPONDING PERSON Phone Fax Email INVOICING (name and address) Phone

Fax

Email REGISTRATION AND PAYMENT (excerpt from the general terms of sale) - registration at the latest 1 month before the start date of the course with a 10% total amount deposit - balance payable before the first day of the course Invoices will be paid by cheque payable to DCI* or transfer on DCI* account (CA-CIB - Account N° 31 489 00010 00131888184 47) - IBAN N° FR76 3148 9000 1000 1318 8818 447 – BIC BSUIFRPP. DCI denies all others means of payment.

Seal of the requesting organization :

Date and Signature :

*IFSA is a department of AIRCO, the aeronautical branch of DCI

TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B

GENERAL TERMS OF SALE October 2014

Definitions - These terms apply to training courses performed by DCI through its French Institute for Aviation Safety hereinafter referred to as « DCI » for civilian or military, French or foreign personnel (the “Customer(s)”), within DCI premises or within specialized structure placed at DCI’s disposal, in France or abroad. Purpose and Field of Application - Any order for training involves Customer's unconditional acceptance of and full adherence to these General Terms that shall prevail over all Customer's other documents, such as, but not limited to, general terms of purchase. No exception or dispensation to these General Terms is opposable to DCI unless expressly accepted by the latter in writing. Conditions of Training - Training course schedule - DCI determines training course dates and reserves the right to cancel scheduled training courses subject to the prior information of the Customer with reasonable notice. If DCI cancels a course that the Customer has paid in advance, such advance payment shall be reimbursed to the Customer in full and shall be exclusive of any other compensation. Precedent conditions - Acceptance of the training is subject to an order or formal approval sent by the Customer one (1) month before the beginning of the training. Payment of an advance by the Customer is a precedent condition for the beginning of training courses. DCI shall provide Customer with a training course description that summarizes course objectives. DCI shall not be responsible for the trainee's performance and results at the end of the training period. Where appropriate, training for companies, it will be sent to Customer, in duplicate, a continuing vocational training agreement as provided by law. The Customer undertakes to return as soon as possible a signed copy with the stamp of the company. Price, Invoicing and Payments - The participation fees are indicated on each training sheet. Unless otherwise agreed, they include training, documentation, visits and transportation to the tour sites planned. It includes also lunch during the training day in a restaurant designated by DCI. Accommodation shall be carried out at the expense of the trainee. For courses held outside the premises of DCI, the cost of travel and accommodation for speakers are charged extra. The cost of the DCI training courses are deductible of continuing vocational training: the invoice serves as convention for vocational training. Prices indicated do not include taxes. They are firm, final and not subject to revision, unless otherwise expressly agreed by DCI. These prices could be plus VAT applicable on the date of issuance of the invoice depending on the type of service provided by DCI. Any training or cycle started is due in full, unless otherwise expressly agreed by DCI. A first payment of an amount equal to 10% of the quotation excluding Tax (HT) must be made no later than one month before the course begins. The total amount of training course must be paid before the training course begins. Specific Provisions - Specific provisions such as financial provisions (price and payment deadline) shall be stipulated in the training offer and/or on the invoice. Certifications - A certificate of presence, as well as a training certificate, is issued to the Customer at the end of each training course, on the condition that the trainee has actually participated in the course. Refusal of Order - If a Customer places an order with DCI without having paid for previous orders, DCI reserves its right, with no further reason and without incurring any liability, to refuse to honor the order and deliver the relevant training courses, without any compensation being due to Customer, for any reason whatsoever. Cancellation and Postponement Terms - Any cancellation or postponement by the Customer must be communicated in writing at least fifteen (15) days before the beginning of the training. Any cancellation or postponement by the Customer, even in a case of force majeure, notified or transmitted less than fifteen (15) days before the beginning of the training, shall give rise to the payment to DCI of an amount equivalent to 50% of the price of the training as compensation. Beyond fifteen (15) days, no penalty for cancellation shall be due, save for the reasonable expenditures already undertaken by DCI (such as hotel booking, train/planes tickets, location,…). DCI shall provide the relevant invoices. Obligations Of The Customer - The Customer accepts to: - pay the price of the training; - refrain from reproducing material or documents whose copyright belongs to DCI, without prior written consent from DCI; and - refrain from using audio or video recording equipment during training courses, without prior written consent from DCI. DCI Commitments And Liabilities - DCI agrees to provide training with good care and diligence. In consideration thereto, DCI’s obligation is a reasonable efforts obligation. Therefore, DCI will be liable for direct damage resulting from the improper execution of its training services, excluding any indirect or consequential damage. In any case, DCI's overall liability, under the terms of and resulting from the training, shall be limited to the total price of the training. Payment by OPCA (ORGANISME PARITAIRE COLLECTEUR AGREE) - If the Customer wants the payment to be issued by the OPCA which it depends, it is up to him (i) to apply for support before the start of training course and to ensure the successful completion of the application; (ii) to explicitly indicate its registration form or on the order form; (iii) ensuring the successful completion of payment by the authority appointed. If OPCA supports part of the cost of training, the balance will be charged to the Customer. Confidentiality and Intellectual Property - It is expressly agreed that all information disclosed by DCI under the terms of and resulting from the training must be considered as confidential (hereafter «Information») and cannot be communicated to third parties or used for a different purpose than that of training, without the prior and written consent of DCI. Intellectual property rights over all Information disclosed by DCI, whatever the material, under the terms of and resulting from the training, in particular the course material and other documents provided for the performance or execution of the training, belong exclusively to DCI. In consideration thereto, the Customer shall keep the Information in strict confidence and shall protect the Information with the same degree of care as it uses with its own confidential information in order to prevent its disclosure (but in no event less than reasonable care). The Customer shall arrange the respect by the trainees of the aforementioned provision. The disclosure of Information by DCI shall not, under any circumstance, be construed as granting or conferring any rights by license or otherwise in any Information. The same applies as regards intellectual or industrial property rights’ royalties or other rights related to intellectual and industrial property, copyrights, brands or business secrets. Payment of the training price does not imply any transfer of intellectual property rights on Information. Notwithstanding the above, DCI grants the trainee, subject to third party rights, a non-exclusive, non-transferable and strictly personal license for the use of course material provided during the training, whatever the form. The trainee has the right to photocopy this material for his personal use for study purposes, on the condition that the indication of DCI's copyright or any other intellectual property rights are reproduced on each copy of the course material. The trainee and Customer do not have the right, without prior consent from DCI to: - use, copy, modify, create derivative work or distribute course material except as provided for in these General Terms; - disassemble, decompile or translate course material, unless legally provided for and without the possibility of a contractual renunciation; - sub license, rent or lend course material; - use training course material for purposes other than training. Data Processing and Liberties - Information communicated by the Customer to DCI for the application and the execution of training services may be, in particular, communicated to DCI's contractual partners for the needs of the said training courses. In compliance with the relevant French regulations, the Customer can write to DCI to oppose any communication and/or publication of information. It can also exercise its access and correction rights. Waiver - The fact that DCI does not avail itself at a given moment in time of any one of these General Terms cannot be interpreted as a waiver of its right to avail itself of any of these General Terms at a later date. Applicable Law - French law apply to these General Terms and to all relations between DCI and its Customers. Assignment of Jurisdiction - All disputes that cannot be settled amicably shall be submitted to the exclusive competence of Paris commercial courts, without regard to the place of Customer's head office or residence, even in the event of interlocutory proceedings or warranty claim, or plurality of defendants. DCI’s Domiciliation - DCI is domiciled at 2, place de Rio de Janeiro, 75008 PARIS , FRANCE .

TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B

LES ORGANISMES SUIVA NTS ONT FAIT CONFIAN CE A L’IFSA FOLLOWING ORGANIZATIONS HAVE TRUSTED IFSA

CONSTRUCTEURS / MANUFACTURERS

AIRBUS DASSAULT AVIATION SAFRAN/SNECMA AIRBUS HELICOPTERE EADS SEXTANT AVIONIQUE AIRCELLE EMBRAER THALES ATR HELIBRAS TURBOMECA BOMBARDIER EXPLOITANTS / OPERATORS

ABERDAIR AVIATION LTD CHAMBRE DE COMMERCE ET DE LA NATIONALE REGIONALE TRANSPORT ADRIA AIRWAYS L’INDUSTRIE (Ajaccio, Bordeaux, Nice Côte LAO AIRLINES AER LINGUS d’Azur) (Chamber of Commerce) LINA TURISTICA AEREOTUY (VENEZUELA) AEROFLOT CHINA AIRLINES LITHUANIAN AIRLINES AEROLINEAS ARGENTINAS CHINA EASTERN AIRLINES LOT - POLISH AIRLINES AEROPORTS (Bale-Mulhouse, Paris, Lyon, CHINA NORTHERN AIRLINES MINAIR RDC Limoges, Libreville) CHINA SOUTHERN AIRLINES NOUVEL AIR AFRIC AVIATION COMPAGNIE AERIENNE DU MALI PAKISTAN INTERNANTIONAL AIRLINES AFRIC WEST COMPAGNIE DES ALPES PAWAN HANS HELICOPTERS LIMITED AFRICA WORLD AIRLINES CORSAIR PHILIPPINES AIRLINES AFRICAN AIRLINES ASSOCIATIONS CORSE MEDITERRANEE PRIVATAIR AFRIJET BUSINESS SERVICE DUCAIR LUXEMBOURG AIR AMBULANCE PROTEUS AIR ALGERIE EAGLE AVIATION EUROPE REGIONAL AIR ALIZE EAS ROYAL AIR BRUNEI AIR BURKINA ECAIR ROYAL AIR MAROC AIR BLUE EDELWEISS ROYAL JORDANIAN AIRLINES AIR CALYPSO EMIRATES ROYAL SAOUDI AIRLINES AIR CALEDONIE EQUAFLIGHT SERVICE RWANDAIR AIR CARAÏBES ESTONIAN AIR SHUANG LIU AIRPORT AIR CHINA ETABLISSEMENT NATIONAL DE LA SKYGABON AIR CONGO NAVIGATION AERIENNE ALGERIENNE SIGNON AVIATION AIR CORSICA ETHIOPIAN AIRLINES SOCIETE NOUVELLE AIR AFFAIRES SN2G AIR COTE D’IVOIRE EURALAIR SOLENTA AVIATION GABON AIR FRANCE EUROPE AIRPOST STAR AVIATION AIR GUADELOUPE EUROPE FALCON SERVICE TAG AIR LITTORAL FIVE FORTY AVIATION TANGO AIRWAYS GUINEE EQUATORIAL AIRPORT SERVICES COMPANY GABON GABON AIRLINES TAO XIAN AIRPORT AIR TAHITI NUI IXAIR TASSILI AIRLINES ASKY JAPAN AIRLINES TAT AIR TRAFFIC LTD, KENYA JET AIR TACV AIR ZAIRE KUWAIT AIRLINES KYRNAIR TEA FRANCE ASKY AIRLINES GULFAIR TRANS MALDIVIAN AIRWAYS ASTRAL AVIATION HELIBRAS TUNINTER BRITAIR HELI EVASION TUNIS AIR BLUE BIRD AVIATION KENYA HELI INTER TUNISAVIA BIRMAN BANGLADESH AIRLINES HELI UNION XIAN YANG AIRPORT CAE AVIATION LUXEMBOURG HELIVAR YUNNAN AIRLINES CARGOLUX AIRLINE IBERIA ZIMEX AVIATION LTD CEVENNES HELICOPTERES INDIAN AIRLINES

AUTORITES DE TUTELLE / CIVIL AVIATION AUTHORITIES

● EUROPEAN AVIATION SAFETY AGENCY ● BUREAU ENQUETES ET D’ANALYSES ● DOUANES FRANCAISES (EASA) POUR LA SECURITE DE L’AVIATION ● ECOLE NATIONALE DE L’AVIATION CIVILE ● AUTORITES DE L’AVIATION CIVILE - CIVILE – BEA (France) (ENAC) (Algeria, Angola, Bahrain, Belgium, Benin, ● BUREAU ENQUETES ACCIDENTS ET ● ECOLE ROYALE MILITAIRE Belgique Cambodia, Cameroon, Canada, Cape Verde, INCIDENTS D'AVIATION (Côte d'Ivoire) ● MINISTERE DE L’INTERIEUR SECURITE Central African Republic, Chad, China, ● BUREAU ENQUETES ACCIDENTS CIVILE (France) Congo, Czech Republic, BZV, UAE, France, DEFENSE AIR (BEAD-Air) ● NTSC, Indonesia Gabon, Greece, Guinea, India, Ivory Coast, ● BUREAU PERMANENT D'ENQ. (RDC) ● POLICE DE L’AIR ET DES FRONTIERES Indonesia, Kirghizstan, Kuwait, Laos, ● CENIPA (France) Madagascar, Malaysia, Mali, Mauritania, ● CIVIL AVIATION ACCIDENT ● POLICE FEDERALE BELGE Mauritius, Morocco, Nepal, Niger, Nigeria, INVESTIGATION SERVICE (Romania) ● TRANSPORT CANADA Saudi Arabia, Senegal, Thailand, Togo, ● CYPRUS POLICE ● UNITED NATION (CONGO) Tunisia, Viet Nam) ● DIRECTION DE LA SECURITE ● INTERNATIONAL CIVIL AVIATION AERONAUTIQUE D’ETAT-(France) ORGANIZATION (ICAO) Défense Conseil International - www.groupedci.com 2, Place de Rio de Janeiro - CS 80056 - 75381 Paris Cedex 08 France - Tél : 01 44 95 26 00 Fax : 01 44 95 26 80 - S.A. au capital de 21 350 000 € - 722 031 176 Paris - SIRET : 722 031 176 / 00059 TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B

LES ORGANISMES SUIVA NTS ONT FAIT CONFIAN CE A L’IFSA FOLLOWING ORGANIZATIONS HAVE TRUSTED IFSA

FORCES AERIENNES / AIR FORCES

ALBANIAN AIR FORCE FRENCH AIR FORCE / ARMY / ROCAF ALGERIAN AIR FORCE GENDARMERIE / NAVY ROMANIAN AIR FORCE BELGIAN COMOPSAIR GABON AIR FORCE ROYAL AIR FORCE OF OMAN BENIN AIR FORCE Gendarmerie du MAROC ROYAL JORDANIAN AIR FORCE BRAZILIAN AIR FORCE GEORGIAN AIR FORCE ROYAL MOROCCAN AIR FORCE / NAVY / BULGARIAN AIR FORCE GERMAN AIR FORCE GENDARMERIE BURKINA FASO AIR FORCE HELLENIC AIR FORCE ROYAL NETHERLAND AIR FORCE CAMEROON AIR FORCE HUNGARIAN AIR FORCE ROYAL SAUDI AIR FORCE CANADIAN ARMED FORCES INDIAN AIR FORCE / NAVY SENEGAL AIR FORCE CHAD AIR FORCE ISRAELIAN AIR FORCE SERBIAN AIR FORCE AND AIR DEFENCE CHILEAN AIR FORCE ITALIAN AIR FORCE / NAVY SLOVANIAN AIR FORCE COMMANDEMENT DES FORCES AERO DE KUWAIT AIR FORCE / ARMY SLOVAK AIR FORCE LA GENDARMERIE LATVIAN AIR FORCE SOUTH KOREAN AIR FORCE CONGOLESE AIR FORCE LEBANESE AIR FORCE SPANISH AIR FORCE / ARMY / GUARDIA CROATIAN AIR FORCE LITUANIAN AIR FORCE CIVIL / NAVY CZECH AIR FORCE MACEDONIAN AIR FORCE SWEDISH ARMED FORCES IVORY COAST AIR FORCE MADAGASCAR AIR FORCE SWISS AIF FORCE EGYPTIAN AIR FORCE MAURITANIAN AIR FORCE TOGO AIR FORCE ESTONIAN AIR FORCE NIGERIAN AIR FORCE TUNISIAN AIR FORCE FORCES DE DEFENSE AERIENNE DU PAKISTAN AIR FORCE TURKISH AIR FORCE / ARMY / TERRITOIRE ALGERIEN POLISH AIR FORCE GENDARMERIE / NAVY PORTUGUESE AIR FORCE UNITED ARAB EMIRATES AF & AD QATAR AIR FORCE UKRANIAN AIR FORCE

ORGANISMES DIVERS / MISCELLANEOUS ORGANI ZATIONS

● AGF (Insurance company - France) ● CENTRE D’ESSAIS EN VOL (French Flight ● IRISH AIRLINE PILOT’S ASSOCIATION ● AIR SUPPORT UNIT Test Center) ● INTERNATIONAL AIRCRAFT SERVICES ● ATELIERS INDUSTRIELS DE L’ARMEMENT ● COMPAGNIE DES ALPES ● KYRNAIR (AIA Bordeaux) ● CRECI CONSULTANT ● MAIRIE DE PARIS ● AIRBUS TRAINING CENTER ● CROIX ROUGE FRANCAISE (French Red ● MARINE MARCHANDE ● AEROCONSEIL Cross) ● NAV Portugal EPE ● AIRCLAIMS (France) ● DIRECTION GENERALE DE L'ARMEMENT ● PEGASUS CONSULTING ● ALGERIAN POLICE ● ECOLE NATIONALE DE LA ● REGIE D'ASSISTANCE en ESCALE ● ALIAGE MAGISTRATURE (Abidjan) ● ALPAGES ● ELECTRICITE DE FRANCE (Electrical power ● RHONE POULENC (Chemical company - ● AMBASSADE DE COLOMBIE supply - France) France) ● ASD (European Association of Aerospace ● ELF (Oil company - France) ● SERVICE D’EXPLOITATION DE LA Industries) ● EUROPE AERO SERVICE FORMATION AERONAUTIQUE ● ANPAC (Associazione Nazionale Piloti ● FEDERATION NATIONALE ● SERVICE PUBLIC DE WALLONIE Aviazione) AERONAUTIQUE (France) ● SOCIETE NATIONALE DES CHEMINS DE ● AVIATION DEFENSE SERVICE ● FLIGHT SAFETY INTERNATIONAL FER FRANCAIS (French Railroad Co.) ● AVIATION HANDLING SERVICE ● INTER AVIA CO ● SYNDICAT NATIONAL DES PILOTES DE ● BUREAU VERITAS (France) LIGNE (French Airline pilots Union) ● CABINETS D’EXPERTISES ● TOTAL (Oil Company - France) AERONAUTIQUES B COUSIN ● VERITAL (Algérie) ● CAMP EUROPE SAS

ENCADREMENT ET CONFERENCIERS PERMANENT STAFF AND LECTURERS

L’ENCADREMENT / THE PERMANENT STAFF

Thierry DELAHAYE

Directeur de l’IFSA IFSA Manager Général de Division Aérienne (2S) Lieutenant-General (Ret) Alain MOLINIE

Directeur de la Formation Operations Manager Colonel (Ret) Pilote de Chasse et Instructeur (Armée de l’Air Française) Colonel (Ret) Fighter Pilot and Instructor (French Air Force) Licence en aéronautique Bachelor’s degree Expert en Gestion du Risque Opérationnel et de la Sécurité (SGS) Expert in Operational Risk and Safety Management (SMS) Degré universitaire bases FH Conception de Systèmes University degree in HF for Systems Conception Enquêteur technique d’accident d’aviation Aviation Accident Investigator

Joël GUILLOTEAU

Chef de Projet Project Manager Lieutenant-Colonel (Ret) Pilote d’Hélicoptère (Armée de l’Air Française) Lieutenant-Colonel (Ret) Helicopter Pilot (French Air Force) Commandant de bord et instructeur Captain and instructor Licence en aéronautique Bachelor’s degree Enquêteur technique d’accident d’aviation Aviation Accident Investigator Psychologue Psychologist Accidents and events Human Factors’ analyst Analyste Facteurs Humains des événements aériens

Nahema MAIZA Virginie MAGAND Assistante s Assistant LES CONFÉRENCIERS / THE LECTURERS

Marc AURIOL Jean -Luc BRIOT Ingénieur - AIRBUS - Manager de la logistique des enquêtes d’accidents Licencié en zoologie - Ornithologue - Ecologie animale Engineer - AIRBUS - Accident Investigation Logistic Manager Direction Générale de l’Aviation Civile (STNA) - Péril aviaire Jérôme BERTRAND MA Zoologist and Ornithologist - Wildlife Expert Juriste - Avocat à la Cour - Droit aérien - Contexte judiciaire de l’accident aérien French Direction Générale de l’Aviation Civile (STNA) - Birdstrike Hazard Jurist - Lawyer - Aviation Regulations and Conventions - Judicial aspects - Litigation Sylvie CHASTANG Romain BEVILLARD Officier supérieur Armée de l’Air – Contrôleur Défense Aérienne - Chef section Ingénieur - Enquêteur technique (Bureau d’Enquêtes et d’Analyses pour la Sécurité SAR - Expert Recherche et Sauvetage de l’Aviation Civile) – Expert Aérospatial Acoustique et Vibrations – Expert FH Senior Officer French Air Force – Fighter Controller - Chief SAR Operations - Search and Rescue Engineer - Accident Investigator, French Accident Investigation Board – Aeronautical Acoustics Expert and Vibrations Expert – HF Expert Didier DELAITRE Régis BLAEVOET Docteur en médecine - Pathologiste - Médecine légale - Enquêteur technique Officier supérieur Mécanicien (Armée de l’Air) – ex Responsable du suivi de la flotte (Bureau d’Enquêtes et d’Analyse pour la Sécurité de l’Aviation Civile) - Autopsies du Centre d’Essais en vol - Plan de prévention technique de sécurité aérienne Ph.D. - Pathologist - Forensic Medicine - Accident Investigator, French Accident Investigation Senior Engineer Officer (French Air Force) – Former Maintenance Supervisor of the French Flight Board - Autopsy Test Centre fleet - Technical Prevention Plan for Air Safety Frédéric DETAILLE Christopher BON Pilote avion et hélicoptère (Composante aérienne belge) – Expert FH – Instructeur Ingénieur ENSICA – Spécialiste groupes motopropulseurs – Enquêteur technique CRM Air Engineer ENSICA – Power plant specialist – Accident Investigator Fixed and Rotary Wing pilot (Belgian Air Component) - Master in Clinical Psychology – HF Julien BOULICAULT expert – CRM instructor Expert technique - (Bureau d’Enquêtes et d’Analyses pour la Sécurité de l’Aviation Richard DURIEZ Civile) - Expert Aérospatial Acoustique et Vibrations - Expert FH Ingénieur ENSICA - Expert navigabilité des aéronefs Technical expert, French Accident Investigation Board - Aeronautical Acoustics and Vibrations Air Engineer ENSICA - Expert in airworthiness aircraft Expert – HF Expert Michel GAUTIER Pierre-Laurent BORRAS Commandant ® Armée de l’air - Ex Dassault Aviation - Sièges éjectables et matériels Colonel (ER) Armée de l’Air Française – Ingénieur aéronautique – Expert de sécurité navigabilité des aéronefs French Air Force Major (Ret) - Former Dassault Aviation Survival Equipments manager Colonel (Res) French Air Force – Air Engineer – Expert in airworthiness aircraft Martine GAY Psychomotricienne – Facteurs humain - Gestion du stress et du sommeil Psycho-motricity expert – Human factors – Stress and sleep management

TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B

LES CONFÉRENCIERS / THE LECTURERS

Jean -Yves GRAU Christophe MENEZ Docteur Breveté de Médecine aéronautique – Spécialiste de Recherche en Ingénieur – Enquêteur technique (Bureau d’Enquêtes et d’Analyses pour la Sécurité Psychologie – Ergonome – Consultant fiabilité humaine et gestion des risques, de l’Aviation Civile) relations homme-machine - Formation Facteurs Humains Engineer - Accident Investigator, French Accident Investigation Board Ph.D. Aeronautical Medicine Certificate – Senior Scientist in Human Factors and Psychology - Serge MULLENERS Consultant in human reliability, risk management, man-machine interface – Human Factors Colonel (R) Pilote de chasse et instructeur (Force Aérienne Belge) - Licence – courses design and training Maîtrise ès sciences aéronautiques et militaires - Expert en “Safety Management and Alain GUILLDOU Administration”, Enquêtes d’Accidents Aériens Ex chef du Département Information et Coopération internationale (Bureau Colonel (Ret) Fighter pilot and Instructor Pilot (Belgian Air Force) - – MA in Aeronautical and d’Enquêtes et d’Analyses pour la Sécurité de l’Aviation Civile) – Intervenant Military Sciences - Professional Aviation Safety Manager and Aircraft Accident Investigator Singapore Aviation Academy – Ex Manager Compiègne Graduate School of Nathalie PATTYN Management Médecin Commandant (Composante aérienne Belge) – Psychologue clinicienne – Former Head of Information and International Affairs Department, French Accident Investigation Médecine aérospatiale – Chercheur facteur humain et sommeil Board - Regular speaker Singapore Aviation Academy – Former Manager Compiègne Graduate Major (Belgian Air Component), Doctor in medicine, Phd in psychology, Sciences Aerospace School of Management Medicine Researcher Jean-Pierre HENRY Yannick PERON Capitaine (Ret) Navigateur et instructeur avion de chasse (Armée de l’air Française) - Responsable de la mise en œuvre opérationnelle des drones - Conseiller pour Formateur Facteurs Humains - Formateur gestion de stress - Diplôme de Coach l'emploi des drones en opérations - Formateur « sécurité des vols » - Responsable Professionnel (ICN Business School) des études de prévention et de maitrise des risques. Captain (Ret) Fighter navigator and instructor (French Air Force) - Human Factors, Stress Responsible for drones’ training – UAVs’ Adviser for in operation - Flight Safety Trainer – Risks management trainer - Professional Coach degree (ICN Business School) control supervisor Jean-Marc IMBAULT Pierre PEURIERE Lieutenant-Colonel, Pilote d’Hélicoptère et instructeur (ALAT) - Enquêteur Ingénieur - Centre d’Essais des Propulseurs - Expertise des structures et moteurs, technique - Diplôme universitaire Facteurs Humains enquêtes d’accident Lieutenant-Colonel, Helicopter Pilot and Instructor (French Army) - Engineer - French Powerplant Test Centre - Airframe and powerplant appraisal, accident Accident Investigator - University degree in Human Factors investigations Jean-Yves JOLLANS Philippe PLANTIN de HUGUES Officier supérieur (Armée de l’Air) – Pilote de chasse – Enquêteur technique Ingénieur - Enquêteur technique (Bureau d’Enquêtes et d’Analyses pour la Sécurité d’accidents – Psychologue de l’Aviation Civile) - Laboratoires CVR Senior Officer (French Air Force) - Fighter Pilot – Accident Investigator - Psychologist Engineer - Accident Investigator, French Accident Investigation Board - Expert in Cockpit Voice Pierre JOUNIAUX Recorder analysis Président de Safety LINE, Ingénieur ENAC - Ex Chef de la division Incidents David ROMAT (Bureau d’Enquêtes et d’Analyses) - Enquêteur technique d’accident d’aviation – Ingénieur – Enquêteur technique (Bureau d’Enquêtes et d’Analyses pour la Sécurité Licence ATPL Avion - Diplôme universitaire bases FH de l’Aviation Civile) Chief executive Safety LINE, engineer ENAC – Chief incidents division (Bureau d’Enquêtes et Engineer - Accident Investigator, French Accident Investigation Board d’Analyses) - Aviation Accident Investigator – ATPL license - University degree in Human Pierre ROUGIER Factors Ingénieur - Ingénieur d’essais d’hélicoptères (Eurocopter) - Aérodynamique, Bruno LARDET mécanique du vol et performances des hélicoptères Officier supérieur (Gendarmerie) – Pilote Hélicoptère – Enquêteur technique Engineer - Helicopter Flight Test Engineer (Eurocopter) - Helicopter aerodynamics, flight mechanics d’accidents - Instructeur CRM and performances Senior Officer (Police Force) - Helicopter Pilot – Accident Investigator – CRM instructor Eric SAEZ Gérard LEGAUFFRE Expert Génie Civil – Responsable SGS Aéroport d’Ajaccio Lieutenant-Colonel (Ret) Armée de l’Air Française – Pilote de chasse – Enquêteur Technical expert civil engineering - Responsible for Ajaccio Airport SMS technique (Bureau d’enquêtes et d’analyses pour la sécurité de l’aviation civile) René SAVOIE Lieutenant-Colonel (Ret) French Air Force – Fighter Pilot – Senior Accident Investigator (French Ingénieur, Chef du département Systèmes AIRBUS - Manager de la logistique des Accident Investigation Board) enquêtes d’accidents Jean-Marc LITAUDON Engineer, Head Aircraft Systems Division AIRBUS – Accident Investigation Logistic Manager Adjudant (Gendarmerie) – Photographe – Spécialiste constatations d’accidents Jean-Jacques SPEYER aériens Master en aéronautique et ingénierie électrique – Degré universitaire bases FH Warrant Officer (Police Force) – Photographer – Specialist findings of air accidents. Conception de Systèmes - Ex Ingénieur AIRBUS – Professeur d’aéronautique Juan LLAMAS Master of Aeronautics and Electrical Engineering - University degree in HF for Systems Docteur ès Sciences - Astrophysique - Professeur Webster University - Consultant Conception – Former Engineer AIRBUS - Professor of Aeronautics Gestion des Ressources et Organisation Humaines - Résolution de problèmes - Prise William TURPIN de décision - Gestion de projets Capitaine Armée de Terre Française – Expert Drone – Enquêteur Technique Drone Ps.D. – Astrophysicist - Professor Webster University (Geneva) - Consultant Management of Captain, French Army – UAS Expert – Drone Accident Investigator Human Resources and Organizations - Problems Solving - Decision Making Process - Projects Management Olivier MAIRESSE Psychologue clinicien – Docteur en sciences psychologiques - Chercheur en fatigue et sommeil Clinical psychologist – PhD in psychological sciences – Fatigue and sleep researcher

TVA intracommunautaire : FR 23 722 031 176 - Code APE : 7112B