An Explorative Study on Scope of Audience, Brand Personality, And
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An Explorative Study on Scope of Audience, Brand Personality, and Sponsor-Music Festival Congruence Linghuan Zhang Student No.: 10860819 Faculty of Economics and Business MSc. in Business Administration – Marketing Track Supervisor: Dhr. A.C.J. Meulemans Submission Date: 1/28/2016 Statement of originality This document is written by Student Linghuan Zhang who declares to take full responsibility for the contents of this document. I declare that the text and the work presented in this document is original and that no sources other than those mentioned in the text and its references have been used in creating it. The Faculty of Economics and Business is responsible solely for the supervision of completion of the work, not for the contents. ! 2! Table of Contents Table of Contents ............................................................................................................. 3 List of figures and tables .................................................................................................. 4 1. Introduction ................................................................................................................... 6 2. Literature review ........................................................................................................... 9 2.1 Music festival ...................................................................................................................... 9 2.2 Scope of audience ............................................................................................................ 12 2.3 Brand personality .............................................................................................................. 14 2.4 Sponsorship ...................................................................................................................... 17 2.5 Congruence ...................................................................................................................... 19 2.6 Theoretical framework ...................................................................................................... 22 3. Methodology ............................................................................................................... 23 3.1 Overview ........................................................................................................................... 23 3.2 Procedure ......................................................................................................................... 23 3.2.1 Pre-test ....................................................................................................................... 23 3.2.2 Survey ........................................................................................................................ 26 3.2.3 Interview ..................................................................................................................... 26 3.3 Variables ........................................................................................................................... 27 3.3.1 Sponsor-festival congruence ...................................................................................... 27 3.3.2 Control variables ........................................................................................................ 28 4. Results ....................................................................................................................... 30 4.1 Quantitative analysis ......................................................................................................... 30 4.1.1 Descriptive ................................................................................................................. 30 4.1.2 Data preparation ........................................................................................................ 31 4.1.3 Hypothesis ................................................................................................................. 31 4.1.4 Control variables ........................................................................................................ 34 4.2 Qualitative analysis ........................................................................................................... 37 5. Discussion .................................................................................................................. 42 5.1 Findings ............................................................................................................................ 42 5.2 Contribution and implications ............................................................................................ 44 5.3 Limitation and further study .............................................................................................. 45 5.4 Conclusion ........................................................................................................................ 46 Appendix 1. Information of music festivals ..................................................................... 53 Appendix 2. Pre-test questionnaire ................................................................................ 56 Appendix 3. Questionnaire for online survey .................................................................. 60 Appendix 4. SPSS .......................................................................................................... 65 Appendix 5. Interview transcripts ................................................................................... 68 ! 3! List of figures and tables Figures Figure I The conceptual model ....................................................................................... 22 Figure II The congruence level of each brand-festival combination ............................... 33 Figure III The congruence level comparison of different region groups ......................... 36 Tables Table I Brand personality scales from Aaker (1997) ...................................................... 15 Table II Basic information about Glastonbury and Hellfest festival ................................ 24 Table III Perceived brand personality mean value ......................................................... 25 Table IV Summary of sponsor-festival linkages presented to subjects .......................... 25 Table V Characteristics of study participants ................................................................. 30 Table VI Independent samples t-test of mainstream and niche festival groups ............. 32 Table VII Independent samples t-test of beverage and technology brand groups ......... 33 Table VIII Independent samples t-test of two age groups .............................................. 34 Table IX The congruence level of different age groups .................................................. 35 Table X Independent t-test of different gender groups ................................................... 35 Table XI Perceived brand personality and fit of sponsor brands and festivals ............... 40 ! 4! Abstract Music festival is becoming an important field for major brands to make sponsorship choices. But the study on scope of audience and brand personality’s influence on sponsor-festival congruence is scarce. The objective of this study is to explore the relationship between scope of audience and sponsor-festival congruence, and how brand personality intervenes in it. This study mainly based on Roy and Cornwell (2003) and Leenders, van Telgen, Gemser & van der Wurff (2005)’s theory. To answer the research question and test the hypotheses, both quantitative and qualitative methods were used in this study. A survey to 143 participants and a followed up interview to 8 interviewees were done. Three main findings were found in this study. First, scope of audience is not an important influencer to congruence. Second, Industry was found influential in sponsor- festival congruence. It was because the chosen beverage brands’ personalities have better match with the chosen festivals’ brand personalities. Third, age, gender and region have no significant effects on congruence. At last, management suggestions for music festival sponsorship and future research directions are discussed. ! 5! 1. Introduction Music festival, which has been an effective method in reaching target audiences for quite a long time, is becoming more important for major brands to make sponsorship choices (Rowley & Williams, 2008), and its fast developing has been a new trend of music industry. Over the past decades, music festival as an entertaining activity, is increasingly popular among young people all over the world. Nowadays festival organizers are facing a lot of challenges and threats, such as fierce competition, new technology, and globalization (Leenders, 2010) which are forcing organizers to quick adapt to changes and develop new strategies. In the past 10 years the music festival market seems to become more saturated (Leenders, van Telgen, Gemser & van der Wurff, 2005). For most of the festival organizers, it seems to be increasingly important to seek for sufficient budget, government subsidies, and suitable artists (Leenders, 2010). For festivals, without government funding, it is not an easy task to fund themselves by raising money purely from ticket sells. Therefore, music festival organizers are seeking other ways to fund themselves in order to survive. When trying to fill the gap of festival budgets, sponsorship as a marketing communication tool is playing a significant role for festival organizers (Harvey, 2001). This trend made