Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report

(7th Edition)

KwaZulu-Natal Tourism Authority

June 2011

Prepared By: Karen Kohler Jody van Merode

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Table of Contents

Page Number

Executive Summary 4

1. Introduction 5

2. Education vs. Training 9

3. Course Types 12

4. Institutions 13

4.1 Universities 13 (a) University of KwaZulu-Natal – Durban Campus 13 (b) University of KwaZulu-Natal – Pietermaritzburg Campus 13 (c) University of KwaZulu-Natal – Westville Campus 14 (d) University of Zululand - KwaDlangezwa 14 (e) University of South Africa – UNISA 14

4.2 Technikons/Universities of technology 15 (a) The Durban University of Technology - DUT 15 (b) The Steve Biko Campus of the DUT 15 (c) The Pietermaritzburg Campus of DUT 15 (d) Technikon South Africa 15

4.3 Technical Colleges 16

4.4 Private Institutions 16

4.5 Schools 17

4.6 Other Initiatives 17

5. Problems 17

6. Registration and Accreditation 18

6.1 Accreditation Bodies 19 (a) National 19 (b) Provincial 23 2 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

7. Policy 23

7.1 National 23 7.2 Provincial 25 7.3 Local 25 7.4 Private sector 26

8. Conclusion and Recommendations 26

References 27

Appendices 28

Appendix 1 - Institutions and Courses Appendix 2 - Institution Contact List Appendix 3 - Acronyms Appendix 4 - Registered Institutions (see appx 5) Appendix 5 - Department of Education Registration List and Information May 2011 Appendix 6 – KZN Schools Offering Tourism as a Subject Appendix 7 – Executive Summary Skills Audit

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Executive Summary

The field of education and training for the tourism sector has undergone fairly radical change over the past several years. While some years back it was characterized by uncertainty, duplication, and fly-by-night service providers, a significant amount of ‘tightening-up’ has occurred and the path to a worthwhile, accredited qualification in the tourism sector is now a lot easier to identify.

Provinces are expected, in terms of a national policy document referred to as "Institutional Guidelines for Tourism Promotion and Development in South Africa", to

 Identify training needs  Implement national tourism training programmes in provinces  Monitor training needs and standards in provinces, and  Design and implement training programmes which are of particular relevance to provincial priorities.

A tourism education and training authority, or THETA (Tourism, Hospitality and Sport Education and Training Authority), has taken over the responsibility for the accreditation of courses not at the level or of the duration of those from universities or technikons. The THETA thus deals primarily with the lower levels of the National Qualifications Framework (NQF). The levels of the NQF and the trainer/provider alignment are regulated by SAQA pronouncements.

THETA, then, is one of a number of Sector Education and Training Authorities (SETAs) which were set up during March 2000. A great deal of the confusion between the SETAs and THETA has been clarified recently and the THETA web site is partially responsible for this improvement. It is to be found on www.theta.org.za. THETA has undergone a name change and will from 1 April 2011 be known as CATHSSETA, which is an acronym for Culture, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority.

Tourism KwaZulu-Natal first produced a study of the tourism education and training situation in this province in 2000, and has updated that on several occasions since then. Also, as complete a list as possible of institutions offering any manner of training or education course to the sector, as well as a list of all the courses offered, accredited or not, was compiled in 2000, and was updated twice during 2001, twice in 2002, in 2003 and 2007. This report contains the latest information.

There have been intensive studies on tourism in terms of global competitiveness and which have had an impact on the status and management of the tourism sector. As a result, it requires greater numbers of appropriately trained, skilled employees, managers, and developers.

In South Africa there have been any numbers of articles in the media pertaining to skills shortages in a variety of industrial sectors, including tourism and tourism-related fields. Tourism education and training initiatives are one of the ways to deal with these shortages.

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1. Introduction

Since the compilation of the original report on the status quo of tourism education and training in the province of KwaZulu-Natal in 2000, there have been a number of far-reaching changes in the field. Mergers amongst tertiary training and education institutions have reduced the options in some cases. Name changes have blurred the lines between more practical, technically-based courses and theoretical, strategic courses. In fact, there is a dire necessity for both to exist, and for both to turn out qualified graduates in increased numbers in both areas.

Meanwhile the sector itself remains lacking in adequately trained and skilled personnel at both levels. While this is certainly not the case with all institutions, all courses, or all personnel, the situation is problematic. The present report is an attempt to clarify further the status of tourism education and training in the province, bearing in mind that the situation is a fluid one, constantly changing with the addition of new courses, new accreditations, new institutions, mergers of existing institutions, and the demise of yet others. Plans for such changes continue into the future, ensuring the fluidity of this situation for some time to come.

Equally confusing remains the state of devolution of certain responsibilities with regard to tourism education and training from the national to the provincial bodies and from, for example, S A Tourism to the national education department. However, with time, a substantial amount of this confusion seems to be in the process of being reduced and resolved.

The national Department of Tourism (NDT) in Pretoria, does not have a Chief Directorate especially for tourism training and accreditation. The NDT subsequently became responsible for the registration of tourist guides in conjunction with the provinces, a responsibility which used to fall solely to S A Tourism (previously SATOUR). The responsibility for the accreditation of the institution which teaches tourist guides and the accreditation of the courses taught falls to the sector THETA, which also deals with accreditation issues.

“Quality assurance” according to the CATHSSETA website, “is the core of successful skills development and each SETA, having been accredited as an education training and quality assurance body (ETQA), is responsible for ensuring that training programmes and qualifications in its sector are of a high standard no matter where in the country they are presented. SETAs must make sure that providers are competent to deliver courses, and must monitor assessment of learners.

In its role as an ETQA, CATHSSETA:  accredits education and training providers;  monitors provision;  register assessors;  collaborate with other ETQAs, when quality assurance of non-core activities is required in other economic sectors, and  report to SAQA on how it fulfils its ETQA role.

These issues are clarified further in section 6 of this report.

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To some extent then, the confusion, duplication, uncertainty and insufficiency in terms of education and training in KwaZulu-Natal remain. Certain tertiary institutions offer short courses in aspects of the sector, others offer anything from one-day courses, to modules, to post- graduate degrees extending over several years, and the extent to which this diversity is accredited also varies considerably. Not only do tertiary institutions offer all manner of training and educational opportunities at a wide variety of levels, but there also exists a range of other in-house training initiatives. Added to the confusion has been the tertiary institution merger initiatives which have took place in the province a few years ago.

All sorts of training and education efforts have proliferated during the recent upsurge in the importance of tourism and increased interest in its potential for employment, frequently with little reference to the needs and requirements of the sector and the players involved. This trend has continued with hosting the FIFA World Cup last year and the benefits to the tourism sector which were derived from that event. According to the 2010 FIFA World Cup Economic Impact Report compiled by Tourism KwaZulu-Natal, the South African World Cup indirectly created more than 45 000 jobs and gave the country’s economy a boost of about R93 billion. The domestic tourism contributed more than R22 billion of the total generated annually by the tourism sector in 2009 (SAT, 2010), encouraged people to enter the sector in the hopes of employment. Few were aware of the skills and training necessary. Many do not see core tourism as offering support service employment opportunities. The sectors around travel and tourism are not see as being in, or even related to tourism eg motor trade options, road construction, entertainment and the like.

With the high rate of unemployment which exists in the country (last reported at 25% in the first quarter of 2011, according to trading economics) and within the province (almost 36% in February 2010, presented by Finance MEC Ina Cronje) the buzzwords mentioned above conjure up visions of limitless job opportunities. They have the effect of enticing the naïve and often desperate into registering for courses which they see as the answer to their plight but which all too frequently serve only to provide them with unrealistic expectations. Professor Ari Sitas, of the University of KwaZulu-Natal, Durban, has for some time warned of the existence of ‘bogus trainers’, some of whom still exist in the tourism and hospitality training field. He relates how some ‘enterprising micro businessmen’…have ‘set up a training facility after they‘ve completed only two years of a degree’. What such ‘trainers’ pass on to their students can only be imagined but the effects on the students in terms of their job options, and on the sector, is severely detrimental.

Tourism KwaZulu-Natal (TKZN) promotes the province as a world-class tourist destination and has been networking with and influencing tourism education and training policy and practise in the province for over a decade. There remains a great need to realign education and training institutions to integrate the branding, image and development focus of TKZN and to some extent this has been happening over the past few years. At the very least tourism institutions and facilities throughout the province are becoming more aware of the branding – the Zulu Kingdom – in order not only to be able to explain such ideas, but also to make use of them to entrench the brand further and so to ‘sell’ their own products. At awards ceremony, for example, at the ML Sultan Campus of the Durban University of Technology, the second year tourism students who were in charge of all the arrangements utilized the Zulu Kingdom as the basis for their ceremony arrangements.

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The government White Paper on Tourism of June 1996 emphasised the need for training in tourism across the whole sector. Even at that stage, the government was aware of the urgent need both to “upgrade the existing level of service and skills and to develop the sector’s capacity to train larger numbers”.

According to the White Paper the engine of the tourism sector is its human resources. To provide globally competitive service standards requires trained and educated people. However, even today there is little regulation surrounding the tourism education and training component of the sector, although the situation is certainly improving.

The White Paper also stated that “the proposed national tourism organisation to be set up in place of SATOUR would be responsible for human resource development”. This then became the responsibility of the new body – South African Tourism. The responsibility for actual training remains with the national statutory training organisations which used to include the Hospitality Industry Training Board. These functions have now been passed on to the sector CATHSSETA. “Formal training in tourism is being done currently by... technical colleges, technikons, as part of the formal school curriculum, by the private sector through in-house training in tourism establishments and through private colleges” (White Paper, 1996).

The ‘new’ organisation set up in place of the previous SATOUR, or the South African Tourism Board, was South African Tourism (SAT). A much smaller and more focussed organisation, the new SAT has, as its main aim, the foreign marketing of the country. If this organisation is to take on the responsibility for human resource development in tourism, it remains unclear as to both what this means and how it is to be done. Is the new body to determine training course structures, have an input into academic and training institutions in terms of regulations, undertake the training itself, perhaps?

The responsibility for accreditation for any training was devolved to the national DEAT,, now the national Department of Tourism, and the Tourism Grading Council of South Africa has been responsible for the grading of hotels and other accommodation establishments, as well as other tourism-related businesses since 2002. New grading criteria were released in 2011.

Tourist guide registration is the responsibility of the provincial bodies and TKZN has been highly active in this regard. A registration officer was appointed and initially registered over 600 tour guides in the province some years ago. The post was upgraded to that of provincial registrar, and the incumbent has registered in the region of 1 000 guides, which today number is almost 1 500. This responsibility has recently been taken over by the DEDT in the province.

In 2007, a draft tourism and sports skills audit was carried out (see executive summary attached as Appendix 7). Broadly speaking, it was discovered that although the tourism sector grew significantly, the skills issues related to the tourism sector were not similarly addressed. It is imperative that the various skills issues raised in this and other reports are dealt with concisely and effectively so that employees currently working in or entering into the sector can meaningfully contribute to the sector’s growth through the provision of appropriate skills.

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By means of this report, which is a result of a continued investigation into the status quo of tourism training and education in the province, TKZN identified the need to determine:

 the current tourism training needs in the province  the future training needs arising out of new tourism developments such as the 2010 World Cup event, and  the resources which presently exist to meet these needs.

This report provides an updated list of the existing resources, and attempts to provide an indication of the needs with regards to tourism in the final section on findings and recommendations.

Tourism was identified as the sector which was to act as the ‘pilot project’ for the development of a database and strategy for economic sectors in KwaZulu-Natal. However, in the continued absence of such a national database, or strategy, and in view of the lack of accurate information regarding education, training, accreditation and the like, TKZN decided to continue with this project. TKZN has thus developed an interim database of tourism training and education institutions and, as far as has been possible, courses, within the province, and, through the updating of this report to reflect current changes, aims to clarify the situation as much as possible.

This short report, then, is an attempt to outline the status quo of tourism and training opportunities in the province of KwaZulu-Natal as of the beginning of 2011, and also to outline the accreditation bodies, both nationally and provincially and their roles concerning tourism training and education.

Once the existing education and training opportunities have been identified, and the future needs of the sector assessed, it will be possible to re-align the training and education courses so as to develop and complement the sector, and the associated human resources to their full potential. Studies are currently being undertaken to assess the effectiveness of various training programmes in providing employees with adequate skills for the positions they hold or hope to hold, as well as the appropriateness of such courses for the sector itself. The brief overview of policies concerning tourism education and training as they affect KwaZulu-Natal remains included.

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2. Education vs. Training

There is a significant difference between education and training in terms of their aims for the tourism sector. Both are essential for the successful development and functioning of the industry, although even this simple fact is one not often grasped by those in control.

Historically, universities were seen as those institutions offering education of a more in-depth, widely applicable, academically based and philosophical nature, while technical colleges, technikons and to some extent colleges, offered more specific – particularly job-specific, practical training or hands-on instruction. In many cases both aspects of further learning were integrated in any course for the tourism sector, usually with a variety of weightings. Universities prepared students to utilize a wider overview of the subject and often such students performed best in the areas of research work, planning, policy-making and to some degree, management. Degrees offered by universities need to be accredited by the South African Qualifications Authority (SAQA).

Technikons, technical colleges, and latterly, universities of technology, with their emphasis on more practical aspects of most subjects, train students in more specific areas such as to be chefs, hotel managers, travel personnel and the like, as they are largely career-oriented institutes. All diplomas and degrees from technikons needed to be accredited by the Certification Council for Technikon Education (SERTEC) and their short courses by associated relevant bodies (travel courses or ticketing, for example, by Galileo). However, there have been some recent changes in this sector and accreditation for higher education courses is afforded by the Higher Education Quality Committee (HEQC) and Umalusi depending upon the NQF level of the qualification.

It must be emphasized once again, and very strongly, that BOTH categories of graduates are vital for the sustainable success of the industry on a global basis.

Private institutions offer a very wide range of qualifications, not all of which by any means are accredited. Nor are all such private institutions registered as yet with the Department of Education. Accreditation is given, to those who have achieved it, by a number of bodies, including SAQA, ASATA, and several overseas institutions. Private institutions also need to be registered with the Department of Education, and many of these institutions have done so since 2000. Those who are not registered are operating illegally and prospective students are strongly urged to ascertain the legal status of the institution at which they intend studying before they attempt to register.

Private institutions also offer a variety of courses in terms of content, depth, length, cost, means of study and the like. Most, however, appear to offer training aimed at the specifics of the tourism sector rather than a broader understanding of the industry with specific foci elected at a later stage in the course. In effect then, what is being offered by private institutions appears by and large, still to be technical training rather than education.

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Along with the different types of education and training institutions go the National Qualifications Framework levels. These levels, divided into 8, provide an indication as to the types of qualifications and certificates which can be awarded. First of all there are three bands of education and training. The lowest band is 1. Education at this level takes place from pre-school level and includes the foundation, intermediate and senior phases of school.

Bands 2-4 constitute the further education and training band which deal with schools (grade 12), colleges and NGO certificates. They include regional training centres, private colleges, private companies, industry training centres and community colleges.

Bands 5-8 constitute the higher and education training band and is non-compulsory. Level 5 is made up of suppliers of diplomas and occupational certificates, 6 provides for first degrees and higher diplomas, 7 deals with higher degrees and the highest level, 8, is that in which doctorates and further research degrees can be obtained. Institutions which provide Higher Education and Training are universities, technikons, private colleges, technical colleges and colleges for professional training such as nursing colleges and colleges of education, where these still exist as entities separate from universities.

Differences in accreditation bodies are also linked to the NQF levels. The Higher Education Act provides for the coordination of quality assurance in higher education through a Higher Education Quality Committee (HEQC). The functions of the HEQC include programme accreditation, institutional auditing and quality promotion within the Higher Education and Training band – NQF levels 5-8. Similarly, the UMALUSI deals with the accreditation and the like within the Further Education and Training band – NQF levels 2-4.

Further complexities arise as the workplace has also come to be seen as an education and/or training provider. In such cases where this occurs, registration is done by the Department of Education but under the auspices of the Minister of Labour rather than the Minister of Education.

The division between education and training is not a clear or distinct one, but possibly education can be seen as providing a more general overview of the entire industry or even of a particular sector, while training prepares students for a more specific role in any one particular sector. Once again, the tourism sector cannot do without either aspect of higher education if it is to function efficiently and grow to its full potential, as well as serve to create as wide a range and number of employment opportunities as possible.

Some work has already been done in the field of training and education in KwaZulu-Natal. In a resource paper by Valodia and Motala (June 1999), it is stated that there is a need for a better understanding of the demand for education and training. It states also that the “relationship between the demand for education and training provision and its supply cannot be resolved by the efficacy of supply side changes alone”. In the arena of tourism, the same applies. No matter how good the delivery and the quality of education and training provision, and recent changes and demands are attempts to improve this quality,, these cannot be viewed independent of the problems of educational demand. Such demands are often more complex than the problems of course design or provision.

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A report by the Ecotourism Research Unit of Technikon Natal (2000) provides a useful outline of an overview or starting point for looking at the training and education situation for tourism in KwaZulu-Natal.

The document Institutional Guidelines for Public Sector Tourism Development and Promotion in South Africa (1999), produced by the Department of Environment Affairs and Tourism, provides an outline of responsibilities on a national, provincial and local level for tourism training. The document states these roles and responsibilities as being those outlined in the following diagram:

Table 1: Specific Guidelines and Conditions - Tourism Training

National Provincial Local The DEA&T must: Provincial tourism authorities Local tourism authorities  Facilitate the establishment of a must: must: sectoral tourism training  Identify training needs  Assist in the authority (SETA) which will  Implement national tourism implementation and identify training needs, training programmes in promotion of national determine training and provinces and provincial training qualification standards,  Monitor training needs and programmes. formulate curricula and manage standards in provinces the allocation of training funds  Design and implement from the national levy fund training programmes which  Establish training programmes are of particular relevance of national importance eg to provincial priorities. customer care training, tourism information, tourism teacher Conditions training, entrepreneurship etc. Before provincial training  Establish a national tourism programmes and/or facilities training institute are planned, the national sectoral training authority has Conditions to be consulted. Training programmes and/or facilities must be planned in conjunction with provincial authorities and CBOs Source: DEAT

The situation for the training of tourist guides is somewhat different in that SAT and DEAT used to be responsible for the formulation and legislation of a national tour guide system including registration categories, procedures, content and standards based on the NQF principles. The province is now responsible for registering tourist guides. It appears that much of this responsibility is being taken over at a provincial level. The training of such tourist guides now has to be undertaken by CATHSSETA-accredited training providers. Obtaining such accreditation is a lengthy process but CATHSSETA has been able to provide a list of accredited training providers on their website. Contact CATHSSETA or visit their website (www.theta.org.za) to obtain an up-to-date list of accredited training providers in the province.

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3. Course Types

The courses pertaining to the rest of the tourism sector and offered throughout KwaZulu-Natal vary from short, one-day courses to one-year diploma courses, to three-year degree courses and beyond, with almost anything in between. These are offered in a wide variety of formats, including formal lectures and practical studies, through fieldwork, self-study options and via correspondence.

According to the institutions consulted, on offer are degrees, diplomas, certificates, short courses, modules, correspondence diplomas, correspondence degrees and simply certificates of attendance. The difference between all of these appears to be related partly to the length of the course and partly to the accreditation they have received.

Access to courses varies almost as widely as the courses on offer. Some courses require no qualifications whatsoever, while others require, for example, a minimum of a Std 8/Grade 10 level of basic education, and still others require a matric or at least a primary degree. Courses to be considered with some caution are those such as MA or MSc degrees which require either no previous qualifications or only a Std 10/Grade 12. This is not to say that all such courses are of no value, which is patently not the case. However, courses with very low entrance requirements should be investigated fully before registration to ascertain exactly how widely such a course’s qualification would be accepted, what accreditation has been obtained, and the course’s and institution’s history. At present this may prove difficult as the list of registered institutions is not yet widely available. Furthermore, the list should be checked each year so as to be sure that the institution being considered and the particular course contemplated are still registered and accredited. Courses may cease to be accredited should they not meet the standards set by the Department of Education or other regulating body. Institutions, similarly, could be de-registered.

Throughout the courses offered there exist a high degree of duplication, a wide range of application levels as well as vastly differing standards, and this result in an even wider range of competencies, and incompetence, amongst the students.

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4. Institutions

The institutions offering any form of education or training in tourism or tourism-related activities can, for the purposes of this overview, be divided into five groups. These are the universities, the technikons, technical colleges, private institutions and other initiatives. As full a list as possible of the institutions and courses offered as of January 2011 is appended to the end of this report. The list includes entry requirements, length of course and accreditation body where available. Once again, should there be any doubt, the validity of the institution and the course being considered should be ascertained, preferably via the Department of Education, before attempting to register for any training or education option. For the purposes of this report only those institutions offering tourism courses are considered.

4.1 Universities

The province KwaZulu-Natal is home to two universities. The university of KwaZulu-Natal has five different campuses, one campus in Durban (this excludes the campus of the medical school), one in Pietermaritzburg, Edgewood, and one in Westville (the former University of Durban-Westville which also offers courses in tourism and has set up graduate and post- graduate degrees in cultural and heritage tourism but that is now located at the Durban campus), while the University of Zululand has its campus in KwaDlangezwa, near Empangeni. Courses offered by Unisa are included here as are other distance-learning or correspondence institutions as students residing in or aiming to work in KwaZulu-Natal may make use of them.

(a) University of KwaZulu-Natal – Durban Several years ago UKZN did not offer any form of tourism qualification in tourism. Now, in 2011, UKZN does offer forms of tourism qualifications. Programmes in tourism studies were offered through the department of Humanities, Development and Social Sciences. These included Tourism and Culture and Heritage Tourism. Other courses with a tourism component, although not directly tourism related, were also on offer. These included courses, for example, in foreign languages and translating.

The Centre for Cultural and Media studies offers a short tourism-related course. The school of Environmental Sciences offers through the Geography department tow short tourism-related courses, both with a duration of six weeks. Finally, the Faculty of Management Studies offers three tourism-related courses within their programmes. The qualifications are to be submitted to SAQA for accreditation.

The contact person for tourism-related studies at Durban campus is Prof. Sabine Marschall, head of the department Cultural and Heritage and Tourism. The department is part of the School of Anthropology, Gender and Historical Studies.

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(b) University of KwaZulu-Natal – Pietermaritzburg Pietermaritzburg offers modules in various aspects of tourism for several years. It presently offers a tourism course in Cultural and Heritage Tourism and BA in tourism. This programme is offered through the school of Applied Environmental Sciences under the auspices of the Geography Department.

Master’s Degrees in aspects of tourism are also being accepted in that department and certain Master’s courses are being offered.

The University began in 2006 offering a one-year post graduate diploma in Tourism and Development which is done in partnership with the Centre for Rural Development Systems and the Rural Tourism Support Group.

The Zoology and Entomology Department is offering both a primary degree and an Honours degree in Wildlife Science.

The University offers a wide variety of tourism-related studies, including foreign language studies and translating. Foreign languages offered at the Pietermaritzburg campus are French and Netherlands.

(c) University of KwaZulu-Natal – Westville Campus For some years the Westville campus has offered short courses in aspects of tourism via several departments such as modules in development studies in the Anthropology Department, and Tourism and Development in the Geography Department. Through the school of Environmental Science the University offers at the Geography Department two tourism-related modules. The same applies for the Anthropology Department which offers also two tourism- related modules. However, some years ago it introduced a specialized degree/s in Cultural and Heritage Tourism. On offer is a primary university degree and diploma in Cultural and Heritage Tourism, a Master’s degree by coursework or dissertation and a PhD by dissertation. The program and syllabus have been registered with the National Department of Education and SAQA.

(c) University of Zululand – KwaDlangezwa A module on the Consumer Sciences (Hospitality and Tourism) is offered in the Faculty of Sciences and Agriculture. The Department of Recreation and Tourism offers several degrees and diplomas with the duration of 2 or 3 years. The University also offers tourism-related programmes which include language studies and there is a Department of German.

(d) University of South Africa – UNISA The College of Human Sciences offers a 1, 2 or 3 year degree in tourism and tourism-related programmes. Both the College of Agriculture and Environmental Sciences and the College of Economic and Management Sciences offer tourism-related programmes. These include Ecotourism, Tourism Development and Tourism Management.

The Department of Transport Economics and Logistics offers a 3-year degree, a BCom in Tourism and different tourism-related short courses.

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4.2 Technikons/ Universities of Technology

Tourism courses are offered at Durban University of Technology and the Pietermaritzburg University of Technology, at the ML Sultan Technikon Hotel School in Durban, now the ML Sultan Campus of the DUT, as well as the Technikon South Africa. Durban’s Mangosuthu Technikon does not appear to offer tourism courses at this stage.

(a) The ML Sultan Campus of the Durban University of Technology The Department of Hospitality and Tourism offers two National Diplomas, two B-Techs and two M-Techs. Department of Catering Studies offers a National Diploma: Catering Management, the Department of Food & Beverage offers a B- Tech: Food & Beverage Management and the Department of Arts and Design offer a tourism-related programme: Media, Language and Communication. All are SAQA accredited. The programs are in Tourism management and Hospitality management and vary in length from 1-3 years.

Dr Rishi Balkaran is head of Faculty of Management Sciences. The contact person of tourism- related courses is Mr Krish Naidoo of the Hotel School.

(b) The Steve Biko Campus of the Durban University of Technology The campus offers the same tourism degrees and diplomas with a tourism base as the ML Sultan Campus. All are SAQA accredited. The Department of Tourism is coordinating National Diploma Courses with tourism components in the form of National Diploma Tourism Management and Tourism.

In Durban the Department of Office Management offers two 1-year certificates, one on the Travel Industry, and the other is an Introductory Course Certificate in the Travel Industry.

The Clothing Technology Department requires a third-year project to be done on tourism Product Development as the final requirement for their 3-year Diploma in Clothing technology.

The contact person for tourism-related courses is Mr Krish Naidoo, head of both the Tourism and Hospitality departments.

(c) The Pietermaritzburg Campus of the Durban University of Technology Tourism is taught as a full subject at the Pietermaritzburg campus, which also applies to the other campuses inside the DUT. They offer the National Diploma in Tourism Management, a programme in Advanced Tourism Development and a B-Tech in Tourism Management.

The contact person is Prof. R Ngcobo, head of the campus.

(d) Technikon South Africa Technikon South Africa offers a 3-year National Diploma in Tourism Management which is SERTEC accredited.

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4.3 Technical Colleges

The Pinetown Technical College offers some forms of tourism studies. The Pinetown Technical College incorporated training institutions in KwaMashu and Ntuzama which became outlying campuses, and it now called Sivananda. It offers both several tourism studies at both the Tourism and Hospitality Department. KwaMashu even has own Catering course. Sivananda offers both certificates and diplomas in Professional Cookery and Food and Beverage. For all the other programmes a certificate in different levels can be achieved.

4.4 Private Institutions

More than 10 private colleges, institutions or distance learning programs, some allied to overseas universities, also offer a wide range of tourism courses. There has been a great deal of media attention aimed at the mandatory registration of such bodies offering tertiary education or training and many did not meet the criteria to be registered. They were informed they were not allowed to register students. A list of the registered institutions, as available, is also appended to this report. The media has advised that private institutions should be carefully checked in terms of their registration, the accreditation of their courses and the acceptability of their employees’ qualifications. Despite the necessity for institutions to register with the Department of Education, and for all courses, programmes, certificates, diplomas and degrees to have accreditation by the regulating bodies, it still appears as though several of the institutions mentioned below have not complied with the regulations and yet continue to operate.

4.5 Schools

Tourism was introduced as part of the formal school curriculum with more than 4 500 pupils from 64 schools in South Africa having been enrolled for tourism as a secondary school subject in 1998. Grades 8, 9, 10, 11 and 12 pupils took tourism as a senior certificate subject and 123 teachers were trained through a teacher development program to present this subject. The first senior certificate graduates from Gauteng schools completed the 3-year tourism syllabus and graduated at the end of 1998. This program was initiated by Reach and Teach, an NGO, in partnership with the DEAT.

Unfortunately the Reach and Teach initiative collapsed. Some of the work was continued by the Department of Education and another initiative is being supported by the National Business Initiative (NBI). Even so, tourism remains a subject in schools, and is supported by the government as one of the major growth sectors for the province.

In KZN, some 750 schools presently teach tourism as a formal school subject. Compared with the report from 2007, where the number was 278, it is a large increase. Tourism teacher training programmes are being run at the University of Zululand and are supported by the TKZN and other bodies. The list of KZN schools at which tourism is a subject is found in Appendix 6.

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4.6 Other Initiatives

As mentioned previously, in some instances the workplace may now also be accredited as a tourism training provider by CATHSSETA.

Simply in terms of information available in the tourism field, TKZN offers a Resource Centre with a fairly comprehensive and steadily increasing number of books, international research journals, research papers and articles, weeklies and monthly publications, videos and other tourism- based resources for learners, planners, developers and investors.

TKZN has also produced a set of 12 ‘How To’ booklets, both in English and Zulu, which provide information on how to start up a series of tourism enterprises. These include the definition of the enterprise type, the legal and economic requirements, and a list of other helpful departments and institutions which people can contact for further help. While these documents neither teach nor train, they do provide material for those who wish to learn about certain aspects of the tourism industry. These have recently been combined into one How To booklet, which now also contains information on access to funding and on sustainable and responsible tourism. It is also found on the website – www.zulu.org.za.

TKZN has been providing internship positions to at least one foreign intern per year. The foreign students, so far from the Breda University in Holland for the past 11 years, come to KZN for a period of 6 months.

5. Problems

According to a high level study conducted by Dr Staal Burger of the Ecotourism Research Unit (ERU) of the then Technikon Natal, a number of problems were identified by those involved in offering tourism courses, diplomas or degrees. While this study is recognised as not being exhaustive, it does provide an idea as to the sorts of problems which occur in this area.

The ERU study requested respondents to indicate problem areas with regards to both infrastructure and research in tourism education and training. With regards to the former, funding for programmes/courses, the number of staff allocated to the department/unit/centre, lack of administrative support and lack of textbooks seemed to be the main problems. With regards to research, time available for research, support infrastructure, library resources, funding, interdisciplinary co-operation, co-operation with KwaZulu-Natal government departments and support by other tourism bodies were all seen as problematic. There remained a fair amount of confusion on the part of the general public also with regard to which institutions were registered and which courses on offer were accredited.

Many of these identified problems still exist and to them should be added the problem of a fairly severe lack of tourism qualifications amongst employees in the local, provincial and even national tourism ministries.

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6. Registration and Accreditation

The registration of institutions with the national Department of Education (NDE) and the accreditation of their courses has been an attempt to control the so-called ‘fly-by-night’ colleges so as to protect unwary members of the public from unscrupulous or unqualified operators. With tourism being held up as a sector with unlimited employment opportunities, a significantly large number of institutions and courses sprang up, dangling the carrots of employment and income before a job hungry public. Such institutions further enticed the unwary with offers of short courses, easy access, easy to qualify in, and the like. In some instances, course fees were collected, and the operators were not seen again. In others, the courses were less than worthless in the skills it simply did not provide.

Even before courses can be accredited, the institutions offering them, private or public, need to be registered with the NDE. Even this procedure and present status is not straightforward. There appear to be degrees of being registered with some institutions being conditionally registered, some having been offered conditional registration, some not registered due to their being overseas institutions with no legal presence in South Africa, and a very large number of institutions which were offered extensions as they had not submitted the necessary documentation for their registrations and accreditation. They were allowed operate without a certificate until 30 June 2000. At that point they were notified of the outcome of their applications.

The available list of registered (or otherwise) private institutions is appended to this report. The list is as of the beginning of 2011. Those private institutions which have blanks in the relevant columns are not registered, nor has it been recorded that they have sent in documentation for registration. They are not legally allowed to accept students, although some of them continue to advertise and to accept students.

INSTITUTIONAL REGISTRATION RESPONSIBILITY

University

Technikon National Department of Education Technical College

Private Institution

Workplaces

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6.1 Accreditation Bodies

The accreditation of existing and planned tourism courses, degrees and the like is also surrounded by a maze of confusion, duplication, lack of authorization and uncertainty, although much of the confusion has been reduced since the introduction of the formal, mandatory registration and accreditation processes. What is the case at a national level is not necessarily the case provincially, or even locally. Due to the large number of accreditation bodies and to the transformation processes and procedures taking place within them and around them in the wider environment, accreditation of any degree or course is a complex issue. Furthermore, accreditation within KwaZulu-Natal does not necessarily mean that the course/degree is accepted outside the province, and accreditation nationally does not mean the course/degree is accepted outside South Africa. It is extremely difficult for any student, or anyone else for that matter, to ascertain with certainty just how reputable, reliable or worthwhile any institution or course might be, with the probable exception only of well-established, long-standing institutions.

What follows here is a continued attempt to unravel the various threads of the registration and accreditation procedures in order to identify the official stance, both at a national and at a provincial level, as regards tourism qualification accreditation.

(a) National

The National Qualifications Framework Bill became an act at the end of 1995. It provides for the development and implementation of a National Qualifications Framework to be undertaken through the establishment of a South African Qualifications Authority (SAQA), and is intended to advance an integrated approach to education and training. Recently, the architecture of the National Qualification assurance arrangement has seen changes such as the promulgation of the National Qualifications Framework (NQF) Act No. 67 of 2008 whose implementation started on 1 June 2009 and the amendment of the Skills Development Act. The NQF allocated the responsibility of quality assurance to three Quality Councils i.e. Umalusi, Council on Higher Education and Quality Council for Trade and Occupations (QCTO). Under the now repealed SAQA Act of 1995 quality assurance was the responsibility of the Education and Training Quality Assurance Bodies (ETQAs).The regulation of tourism training, as opposed to education, is limited. Courses accredited by the HITB have been specifically designed to meet the requirements of the NQF and as at 1997, no other courses offered as part of tourism training met the NQF criteria. Such functions of the HITB are now the responsibility of the CATHSSETA, which, in effect, is what the HITB has become transformed into.

The bodies which actually carry out the education and training - the implementation bodies - are the universities, technikons, technical colleges, private training organisations, the workplace, government and private schools and some Department of Labour training centres. Such was the situation in 1997/8, and this set of irregularities and confusions as to who was responsible for what was no doubt one of the factors leading to the directive that all training bodies must be registered and the courses offered accredited.

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In terms of accreditation for public tertiary institutions - universities, technikons, technical colleges - SAQA and SERTEC are the accreditation bodies responsible for accrediting courses. Nevertheless, they still have to submit the completed documentation to the Department of Education for final approval.

University courses need to be accredited by SAQA before they can be officially offered.

Courses offered at technikons are standardised nationally (National Diploma) and those offered at technical colleges also conform to a national standard (National Certificates levels 1-6). SERTEC is in charge of accreditation of diplomas and degrees from technikons and technical colleges.

COURSE ACCREDITATION PROCESS Public Institutions

University SAQA

Technikon SERTEC National Department of Education Technical College SERTEC

Food, travel, CATHSSETA accommodation, tour guides

Some private training providers linked to the HITB were in the process of assessment to offer HITB-accredited courses at the time of the earlier reports. However, the majority of private organisations did not fall under any regulatory body, and at that stage were not registered, nor did they offer standardised courses and many of their courses were not accredited.

However, since January 2000, all institutions offering courses, diplomas, degrees or other such tertiary training, needed to be registered and their courses/degrees/diplomas accredited. Many of the private institutions have since been registered, and the courses accredited, as can be seen in Appendix 1 in the column dealing with the accreditation bodies. The latest list of registered institutions as well as their present status with regards to registration is available in Appendix 5.

Tourism training is accredited by the Culture, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority (CATHSSETA). CATHSSETA is responsible for five chambers including Hospitality, Gaming and Lotteries, Conservation and Tourist Guiding, Tourism and Travel Services and Sport, Recreation and Fitness.

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The Travel Education and Training Authority of South Africa (TETASA) who was responsible for accrediting travel courses is now amalgamated with the HITB, both organizations are sponsored by the Government of South Africa. TETASA was the regulatory body for travel courses such as COTAC but is still in the process of introducing accreditation among travel trainers.

CATHSSETA is the accreditation body aimed at courses which are not at the level or of the duration of those from universities or technikons.

The Tourism Training Advisory Council (TTAC) was convened by the Department of Environmental Affairs and Tourism. The national DEAT, together with the Spanish Agency for International Co-operation, jointly commissioned a study of areas of potential co-operation called the viability study of the Academy of Tourism of South Africa. The report of this study clearly stated that an institute, referred to as the South African Tourism Training Institute (SATI) be established as a matter of urgency. In 2000 the Minister for Environmental Affairs and Tourism accepted the cheque from the Spanish Government to launch the SATI project. SATI will focus on upgrading the skills of teachers, trainers and assessors within the tourism sector.

The TTAC has affirmed that a Tourism and Hospitality SETA (see below) which is under supervision of the CATHSSETA.

A number of Sector Education and Training Authorities (SETAs) were to be set up during March 2000 and will cover all sectors in South Africa (these were originally referred to as Sector Education and Training Organisations but this was changed to Authorities). The members of a SETA include all employers, trade unions, governments and bargaining councils where relevant, from each industrial sector, the SETAs being allied to the Department of Labour. All employers pay a levy into their SETA. Of these monies, 80% is to be distributed to the relevant SETAs for relevant skills development projects. Some 20% of these levies are paid into the National Skills Fund which will fund skills development projects not within the scope of SETAs. The relevant SETA here is the Tourism and Hospitality SETA which has been formed (CATHSSETA).

Overall, regulation and standardisation are not generalised and there is a severe lack of standardisation within the tourism sector, although clarity as to who plays which roles is slowly being achieved.

Thus, under the umbrella body of the national Ministry of Tourism, whose main role is concerned with legislation, are three regulatory bodies - the Tourism Training Advisory Committee or Council, S A Tourism, and to a lesser extent the industry-specific SETA. The Tourism Business Council of South Africa (TBCSA) also plays a regulatory role here.

Even with the responsibilities of the above bodies, all tertiary training and education institutions have to register with the national Department of Education in order to be allowed to operate. A recent article in the Sunday Tribune (25 March 2001) inserted by the Department of Education and signed by the Minister of Education, Dr Kader Asmal, gives notice that all owners of private Further Education and Training Institutions are required to provide certain pre-registration information, an intention to register, to the Department. All institutions have to provide such information by 30 April 2001 and this information will be used to advise the Minister on an appropriate date by which all registration processes must be completed.

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The updated list of registered institutions is found in Appendix 4. Further updates may be obtained either from the office of Mr Parmosivea of the national Department of Education in Pretoria, or from the Department’s web site (http://education.gov.za).

The major accreditation bodies with regards to specific sector training are presently SAQA, ASATA, TETASA, Umalusi, the Department of Education and other sector role players noted in Appendix 1.

The National Training Board (NTB) is in charge of accreditation for training courses specific to the sector.

It should also be noted that although an institution might be registered with the Department of Education, particular courses offered by that institution might not be accredited. In other words, just because an institution is registered with the DoE does not mean that all of its courses are automatically accredited. Each course offered has to be accredited separately. It will be noticed that the institutions in Appendix 1 offer, in most cases, more than one course, programme, degree or diploma each. If the courses in Appendix 1 are compared with the list of registered institutions it will be noted that there are discrepancies. Some of the courses of registered institutions are not, or have not yet been, accredited.

It must also be clarified that tertiary education and training providers may be registered as higher education training providers, or as further education training providers. There exists a regularly updated list of all registered private higher education training providers on the Department of Education’s web site. The situation with further education training providers is not as clear or as advanced. Registration forms were made available on the Department of Education’s website. Some institutions have already sent in their forms. The registration proper for these institutions started in January 2002.

As much as possible, then, clarity has been obtained from the Department of Education’s web site, but discrepancies continue to exist. It is suggested that anyone wishing to register for a course of study at any tertiary institution, public or private, consult the latest updated list of such institutions to ascertain the status of both the institution and the course.

It should also be remembered that the only institutions listed on the web site as registered at present are those falling into the category of higher education training providers and not those which will eventually be registered as further education training providers. That an institution is not registered does not necessarily mean then that it is an ‘unworthy’ institution, but may only mean that it is to be registered under the latter category.

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(b) Provincial

The provincial situation as regards registration and accreditation is largely dependant upon the national directives. Local provincial institutions are still subject to approval by the national bodies with very little autonomy having devolved down to provincial level at this time. However, provincial tourism bodies became responsible for the registration of tourism facilities such as accommodation establishments, restaurants and the like.

A separate issue here is the registration of tourist guides. The provinces are now responsible for the registration of guides and for the development of programmes for tourist guides, having taken over the responsibility from S A Tourism.

7. Policy

The policy issues surrounding training and education in the tourism sector are at least as many and complex as those surrounding the registration and accreditation issue. They, too, are subject to transformational changes, legal updates, national and provincial comparisons and so on. What follows is a high level outline of the main policy issues involved in the national and provincial tourism training and education arenas.

7.1 National

The national government is concerned with five aspects of the development and promotion of the tourism sector, none of these directly involved in training or education needs. Nevertheless, the document Tourism in Gear (1997), outlines a national strategy which was developed to implement the Tourism White Paper 1997-2000, in which specific objectives, actions, role players and target dates were set for human resource development. Actions to be taken were to:

 Conduct an investigation of tourism training needs and resources  Formulate a tourism training strategy that is linked to the national HRD strategy  Establish a Sectoral Training Organisation for tourism training, and  Establish a Southern Africa tourism training academy.

The completion of these actions exhibits a somewhat abysmal record. The first of these actions was to be the responsibility of the DEAT Tourism Training Advisory Committee (TTAC) including the provinces, S A Tourism, the private sector, universities, technikons, private colleges, and relevant government departments, and the target date was set as April 1997. This was not met.

The second action was to be the responsibility of the DEAT (TTAC), Department of Labour, and the private sector with a target date of October 1997. This was not met.

The third action was the responsibility of the DEAT, Department of Labour, the HITB and TETASA and was to be completed by November 1997, which it was not.

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The final action was to be the responsibility of the DEAT, the private sector and the HITB to be completed by January 1998 and be ongoing. However, this has not happened either.

The person to contact on national tourism policy issues generally is Mr Victor Tharage of the national Department of Tourism on +27 12 310 3373. No further information was available from the National Department at the time of this report.

The government White Paper on The Development and Promotion of Tourism in South Africa (1996) deals briefly and at a very high level with education and training policy for tourism. It states quite clearly that the tourism sector is increasingly faced with a critical shortage of skills and that tourism education and training is one of the fundamental pillars of the development of a new, responsible tourism in South Africa. The document outlines the main principles of the approach to education and training which are to:

 promote the involvement of the private sector and private sector institutions in the provision of education and training  encourage the tourism private sector to increase its commitment to training  encourage capacity building among the previously neglected groups and address the specific needs of small, micro and medium-sized businesses (SMMEs) and emerging entrepreneurs  make training more accessible to the previously neglected groups of society  promote tourism awareness at all levels of society  develop and invest in an education system that will lead to self-sufficiency and reduce reliance on imported skills  encourage the local media and NGOs to become partners in the tourism education and awareness process in South Africa  ensure that training is accessible to the previously neglected groups in society in terms of the appropriateness, affordability, location, duration, costs, packaging (not with unnecessary additions as to render them too costly) and language of instruction  execute training as a joint responsibility of the national and provincial governments

The document further provides a set of policy guidelines for the promotion of human resource development including more practical, implementable suggestions. However, these tend to be at a fairly high level rather than at a provincial or even local level. The national government is supposed to play the role of facilitator and co-ordinator between the various international, regional and provincial governments with regards to all aspects of tourism development, including, it would seem education and training. The efforts are obvious in terms of the promotion of tourism projects, but not, as yet, in the education and training arena.

The national government has an Education and Training committee on the Board of the Department.

The Hospitality Industry Training Board (HITB) used to have the task of accrediting training institutions and courses which deal with specific tourism needs and directly with the training of hospitality industry personnel, but the responsibility has passed on to the CATHSSETA.

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7.2 Provincial

The provincial department takes on similar functions to those found at a national level with more of an emphasis on implementation and application of national principles, objectives and policy guidelines, the facilitation and development of the tourism product and in marketing and promotion. Again, there appears to be little specifically aimed at tourism education and training at a provincial level other than policy guidelines. The provincial Department of Economic Development and Tourism is headed by Minister Michael Ma buyakhulu in Pietermaritzburg, with the tourism HOD being Ms Carol Coetzee.

The provincial government’s role is mostly concerned with the implementation of national policies, strategies and objectives, and with marketing and promotion. The White Paper also states that the provincial government should play a prominent role in tourism development activities, and once again this is obvious in terms of the development, promotion and marketing of particular tourism initiatives. It has not been obvious, to date, in terms of tourism education and training needs of the province.

The provincial government has an Education and Training committee of the Board of the Provincial Tourism Authority. The draft document on a tourism strategy for KwaZulu-Natal (1995) comments that the provincial Training Institute Board would:

 decide which organisations should be involved in training and certification and registration  ensure there was an Institute in which all accredited organisation of government, non- government, tertiary organisations and the private sector would participate  would be a provincial organisation to oversee all aspects of education and training, and with accreditation procedures  there should be in-service training for teachers. The Departments of Tourism and Education should jointly set up standards and qualifications for higher education eg diplomas and degrees in tourism  tourism should be integrated with school learning curricula at both Senior Primary and Secondary School level

The draft report also noted that education and training should be treated separately as the objectives or each differs.

7.3 Local

At a local level the local government has an added emphasis on planning, development and maintenance of specific aspects of the tourism product, but again, has not taken on the task of dealing specifically with the education and training issue. For the most part, this appears to have been left largely up to individual institutions, companies, or organisations, and is carried out for the most part on an ad hoc basis. There seems to be several attempts to formalise co-operation between these various bodies, but as yet, the results of the advances made so far have not been felt.

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7.4 Private sector

The private sector has perhaps the most important role to play in terms of the everyday and more practical side of the tourism sector. According to the White Paper, the private sector plays a critically important role in the further development and promotion of tourism, bearing the major risks and responsibilities. Amongst private sector’s specific functions is the ‘continuous upgrading of the skills of the workforce by continuously providing training and retraining’.

The White Paper also states that NGOs are expected both to ‘assist the government in conducting tourism and environmental awareness programmes among communities and the tourism sector at large, and to ‘deliver education, training and bridging courses to local communities’.

Besides the various levels of government, the national statutory body, in the form of S A Tourism, is mainly responsible for the marketing and promotion of tourism internationally, but also often carries out a role in undertaking research, product development and training. Unfortunately, it appears that this much reduced body is not as effective as an international marketing body, neither does is play much of a role in terms of education or training.

8. Conclusions and Recommendations

Confusion remains in the realm of education and training for the tourism sector in KwaZulu- Natal but substantial progress has been made in this regard to lessen such confusion. This report has attempted to point out the difference between education and training, identify those responsible for both, as well as to list all of the institutions which undertake tourism education and training in the province. Furthermore, this short report attempts to identify all the role players involved both in the registration of training and education institutions, and in the accreditation of the variety of courses, diplomas and degrees which presently exists.

The discovery that even at a high level there is confusion regarding the difference between registration – i.e. of an institution - and accreditation – i.e. of a course, diploma or degree - was most worrying. Nevertheless, quite a substantial amount of the confusion surrounding registration of institutions and the like has been reduced by the Department of Education who have made the necessary registration forms available on their web site. There are also explicit instructions for registration.

There is a wide variety of courses of different levels available to those wishing to train in the tourism sector. However, standards remain confused, frequently shaky, or ill-defined. Gaps exist in training and education in some areas which there is an over-supply in other areas. The previously existing need in the tourism sector for a simplification of both registration and accreditation procedures and processes has, to a large extent, been met by the NDE.

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References

Bureau for Market Intelligence (1997) Tourism Training Needs and Resources in South Africa - A Situation Analysis to Assist in the Formulation of a Tourism Training Strategy.

Burger, CJ, LA Airey and V Pillay (1999) Audit of Tourism Research, Education and Training in KwaZulu-Natal.

Business Trust Internet Web Site (http://.btrust.org.za)

Cairns, C (1999) THETA Accreditation Guidelines - November 1999, TETASA, Johannesburg.

CATHSSETA Internet Web Site (http://www.theta.org.za/)

Department of Education (1998) Pilot Programme for Travel and Tourism, levels 2, 3, and 4, Grades 10, 11 and 12.

Department of Education Internet Web Site – Registered Higher Education Institutions, Further Education Institutions (2010)

Department of Environmental Affairs Internet Web Site (http://www.environment.gov.za/)

Department of Environment Affairs and Tourism (1997) Tourism in Gear, Pretoria.

Department of Environment Affairs and Tourism (1999) Institutional Guidelines for Public Sector Tourism Development and Promotion in South Africa, Pretoria.

Department of Tourism Internet Web Site (http://www.tourism.gov.ph/Pages/default.aspx)

Education Policy Unit (UND), and Human Sciences Research Council (1999) Survey of Needs of Potential Users of a KwaZulu-Natal Human Resource Development Database.

Gordon-Davis L (2000) 25 Years of Training and Development, advisor, Hospitality Industries Training Board.

HITB Internet Web Site (http://www.hitb.co.za)

Magi L (2000) University of Zululand - Centre for Recreation and Tourism: Status Quo Report 1996-2000.

Media Articles – Sunday Tribune, the Mercury, Berea Mail, IOL news

ML Sultan pamphlets

Naidoo, KM, pers. comm.

SAQA Internet Web Site (http://www.saqa.org.za/)

South African Government Internet Web Site – Speeches. 27 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Tourism Grading Council Internet Web Site (http://www.tourismgrading.co.za/)

Tourism KwaZulu-Natal, 2010 FIFA World Cup Economic Impact Report, December 2010

Trading Economics Internet Web Site (http://www.tradingeconomics.com/south- africa/unemployment-rate)

(1994) Training, the key to a bright future!, article in Professional caterer, May 1994.

(1994) New rules for guides, article in Hotelier and caterer, June 1994.

University of KwaZulu-Natal Internet Web Site (http://www.ukzn.ac.za/Homepage.aspx)

University of Zululand - pamphlet

Valodia I and E Motala (1999) Towards a Human Resource development strategy for KwaZulu- Natal Province - Taking the process forward.

White Paper on the Development and Promotion of Tourism KwaZulu-Natal (June 1996)

Appendices

Appendix 1 - Institutions and Courses Appendix 2 - Institution Contact List Appendix 3 - Acronyms Appendix 4 - Registered Institutions Appendix 5 - Department of Education Registration List and Information Appendix 6 – KZN Schools offering Tourism as a Subject Appendix 7 – Executive Summary – Skills Audit

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Appendix 1: UNIVERSITY OF KZN (Durban) Howard College Campus Department Name of Programme/Subject/ Type Accredita Duration Minimum Module tion Body Qualification School of Environmental Tourism Studies Module SAQA 6 weeks Level 2/ 2nd year Sciences: Geography Advanced Tourism Studies- Hons Module SAQA 6 weeks BA/BSc Foreign Languages French Degree SAQA 3 years Matric German Degree SAQA 3 years Matric Italian Degree SAQA 3 years Matric Spanish Degree SAQA 3 years Matric English Studies Degree SAQA 3 years Matric Applied language studies Degree SAQA 3 years Matric Translating Degree SAQA 3 years Matric Afrikaans and Nederlands Degree SAQA 3 years Matric Advanced certificate in Education Certificate SAQA Matric (language training) Certificate of proficiency in Certificate SAQA Matric translation Tourism BA in Tourism BA SAQA 1 year Matric Toursim Diploma SAQA 3 yeas Matric Cultural and Heritage Tourism Diploma SAQA 3 years Matric BA in Cultural and Heritage Tourism BA SAQA 1 year Matric Culture, Communication and Media Studies CCMS Gender & Culture Graduate SAQA programme

Faculty of Management Studies Bachelor of Business Administation Touri sm Marketing and Management Elective module SAQA 6 months Matric

Master of Business Administation Advanced Tourism Marketing Elective module SAQA 6 months BA/BSc Marketing Management Tourism Marketing and Management Course SAQA Matric UNIVERSITY OF KZN (Pietermaritzburg) Campus Department Name of Programme/Subject/ Type Accredita Duration Minimum Module tion Body Qualification School of Applied and Environmental Sciences: Geography Wildlife Science Hons SAQA 1 year Wildlife Sc Degree 29 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Coursework Masters Dissertation Module SAQA 1 year Matric Foreign Languages English Studies Degree SAQA 3 years Matric French Degree SAQA 3 years Matric Applied language studies Degree SAQA 3 years Matric Translating Degree SAQA 3 years Matric Afrikaans and Nederlands Degee SAQA 3 years Matric Tourism BA in Tourism BA SAQA 3 years Matric Cultural and Heritage Tourism Degree / SAQA BA/BSc postgraduate programme

UNIVERSITY OF KZN-Westville Campus Department Name of Type Accredita Duration Minimum Programme/Subject/Module tion Body Qualification Anthropology Sustainable Development Module SAQA 4 weeks Matric Introduction to Developmental Module SAQA 4 weeks Studies School of Environmental Science: Geography Tourism Studies Module SAQA 6 weeks Level 2/ 2nd year

Advanced Tourism Studies- Hons Module SAQA 6 weeks BA/BSc

UNIVERSITY OF ZULULAND (Kwadanglezwa) Department Name of Type Accredita Duration Minimum Programme/Subject/Module tion body Qualification Faculty of Sciences & Agriculture B Consumer sciences (Hospitality and Degree SAQA 3 years National Senior Tourism) Certificate Recreation and Tourism Bachelor of Recreation & Tourism Degree SAQA 3 years National Senior Certificate B Tourism ( Tourism Studies) Degree SAQA 3 years National Senior Certificate B Tourism ( Ecotourism Management) Degree SAQA 3 years Matric Exemption B Tourism ( Outdoor Recreation Degree SAQA 3 years Matric Exemption Management) 30 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

B Tourism ( Indigenous Tourism Degree SAQA 3 years Matric Exemption Development) B Tourism (Events Management) Degree SAQA 3 years Matric Exemption Postgraduate Diploma in Recreation Diploma SAQA 2 years Post matriculation & Tourism qualification

Masters in Recreation & Tourism Degree SAQA 2 years National Senior Certificate The Master's Degree MA (tourism) Degree SAQA 2 years Postgraduate diploma in Recreation and Tourism or the Honours Degree The coursework Master's Degree in Degree SAQA 2 years Honours degree in Recreation and Tourism (MRT) social/natural sciences Doctoral Degree in Rec. & Tourism Degree SAQA 2 years Masters Degree in social and natural sciences Language Studies Bachelor Degree SAQA 4 years Matric Anthropology and Development Studies Bachelor Degree SAQA 3 years Matric German National Senior Bachelor Degree SAQA 3 years Certificate

UNIVERSITY OF SOUTH AFRICA (Distance teaching) Department Name of Type Accredita Duration Minimum Programme/Subject/Module tion body Qualification

College of Human Sciences

Bachelor of Musicology Career in Music Tourism Degree SAQA 3 years Matric/ Grade 5 theory certificate Bachelor of Arts (General) Career as Translator, Language Degree SAQA 3 years NSC Degree or teacher, writer Matric Exemption Bachelor of Arts (Languages and Literature) Career as Translator, Language Degree SAQA 3 years NSC Degree or teacher, writer Matric Exemption Master of Arts in French Career as Language teacher Degree SAQA 1 year BA Honours Degree Master of Arts in German Career as Language teacher Degree SAQA 1 year BA Honours Degree

31 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Honours Bachelor of Arts in Archaeology Career as Tour Guide Heritage & Degree SAQA 1 year BA Degree Cultural Tourism

Doctor of Literature and Philosophy in Anthropology Career in Tourism Degree SAQA 2 years MA Degree in antropolgy Doctor of Literature and Philosophy in German Career as Language teacher Degree SAQA 2 years MA Degree in German Doctor of Litarature and Philosophy in French Career as Language teacher Degree SAQA MA Degree in French

College of Agriculture and Environmental Sciences

Bachelor of Consumer Science with specialisation in Hospitality Tourism Career Degree SAQA 3 years Matric with

Management university exemption

Honours Bachelor of Science in Geography Planning Tourism Development Degree SAQA 1 year BA/BSc

Honours Bachelor of Arts in Geography Planning Tourism Development Degree SAQA 1 year BA/BSc in Geography

National Diploma (Nature Conservation) Ecotourism SAQA 3 years Matric with Biology

College of Economic and Management Sciences Bachelor of Commerce with Degree SAQA 3 years Sen. Cert, Matric specialisation in Tourism with Uni. Ex.

Management Master of Commerce in Tourism Degree SAQA 1 year Honours BCom

Management Degree Doctor of Administration in Tourism Degree SAQA 2 years MCom

Management Doctor of Commerce in Tourism Degree SAQA 2 years MCom

Management Baccalaureus Technologiae (Tourism Degree SAQA 1 year Nat. Diploma

Management) National Diploma (Tourism Diploma SAQA 3 years Nat Senior

Management) Certificate

32 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Department of Transport, Economics, Logistics and Tourism advanced programme in tourism, Certificate SAQA 24 months Senior certificate or travel and hospitality equivalent or suitable experience

TOURISM SHORT COURSES Bed and Breakfast Management: Cerificate Unisa 6 months Senior certificate or Programme equivalent qualification or suitable experience Department of Transport, Economics, Logistics and Tourism Meetings, Incentives, Conferences and Cerificate Unisa 6 months Senior certificate or

Meetings: Programme equivalent qualification or suitable experience

Tour Operators Management: Cerificate Unisa 6 months Senior certificate or Programme equivalent qualification or suitable experience

Tourism Awareness: Cerificate Unisa 6 months Senior certificate or Programme equivalent qualification or suitable experience TECHNIKONS DURBAN UNIVERSITY OF TECHNOLOGY (DUT) Department Name of Programme/Subject/ Type Accredita Duration Minimum Module tion body Qualification DUT: ML SULTAN CAMPUS Hospitality and Tourism ND: Tourism Management Diploma SAQA 3 years N.D: National Senior Certificate or equivalent ND: Hospitality Management Diploma SAQA 3 years N.D.: National Senior Certificate or equivalent BA in Tourism Diploma SAQA 3 years N.D: National Senior Certificate or equivalent B Tech: Hospitality Management Degree SAQA 1 year N.D: National Senior Certificate or equivalent

33 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

B.Tech: Tourism Management Degree SAQA 1 year N.D.: National Senior Certificate or equivalent M. Tech: Tourism Management Degree SAQA 2 years National Senior Certificate or equivalent M. Tech: Hospitality Management Degree SAQA 2 years National Senior Certificate or equivalent Arts and Design Media, Language and Communication Diploma SAQA 3 years N.D.: Language Practice Translation & Interpreting Practice Food & Beverage B. Tech.: Food and Beverage management Degree SAQA 1 year N.D: National Senior Certificate or equivalent Catering ND: Catering Management Diploma SAQA 3 years N.D: National Senior Certificate or equivalent DUT: STEVE BIKO CAMPUS, Durban and Pmb Campuses Tourism BA in Tourism Diploma SAQA 3 years N.D: National Senior Certificate or equivalent ND: Tourism Management Diploma SAQA 3 yeas N.D: National Senior Certificate or equivalent B Tech: Tourism Management Degree SAQA 3 years N.D: National Senior Certificate or equivalent

TECHNICAL COLLEGES Department Name of Programme/Subject/ Type Accredita Duration Minimum Module tion body Qualification FET Elangeni College Pinetown Tourism Science of Tourism Certificate THETA 2 years Grade 12 Client Services & Human Relations Sustainable Tourism in S.a.

34 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Tourism Operations Travel and Tourism General travel Certificate THETA 1 year Grade 12 Wholesale travel/retail management Diploma THETA 2 years Grade 12 Hospitality Hospitality Generics Certificate THETA 2 years Grade 12 Food Preparations Client Services & Human Relations Hospitality Services Hospitality Studies Food & Beverage Certificate THETA 2 years Grade 12 Food & Beverage Diploma THETA 2 years Grade 12 Professional Cookery Certificate THETA 2 years Grade 12 Professional Cookery Diploma THETA 2 years Grade 12 FET Elangeni College KwaMashu Catering Course Catering Certificate 6 months Hospitality Hospitality Generics Certificate THETA 2 years Grade 12 Food Preparations Client Services & Human Relations Hospitality Services FET Thekwini College Department of Food & Hospitaliy Certificate 2 years Grade 9 Food, Catering and Hospitality Hospitality services Certificate 2 years Grade 9 Travel and Tourism Tourism Certificate 2 years Grade 9

Province of KZN DACT . Arts & Culture Adm NQF 4 Certificate 3 months Matric Hospitality Reception NQF 4 Certificate 3 months Matric

PRIVATE INSTITUTIONS Institution Name of programme/Subject/ Type Accredita Duration Minimum Module tion body Qualification Damelin College: School of Leisure and General Travel Certificate SAQA 1 year Grade 11

35 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Lifestyle Field Guiding (Nature) Certificate SAQA 1 year Grade 11 Cabin Crew Certificate SAQA 1 year Grade 12 International Vocational Qualification in International Diploma SAQA 2 years Grade 11 Tourism International Vocational Qualification in Accomodation 2 years Grade 11 operations and services

International Vocational Qualifications in Reception operations and service International Vocational Qualifications in Food preparation and Culinary arts International Vocational in Food and Beverage services

Game Raning and Lodge Management Certificate SAQA 2 years Grade 11 Cruising Certificate - 48 hours Grade 11 Club Professional Golfing Diploma SAQA 3 years NQF level 4 Sports Business Certificate SAQA 1 year NQF level 3 Hospitality Management Diploma 3 years Grade 11 Food & Beverage Management Certificate SAQA 1 year Grade 11 Golf Directorship and Club Managment Advanced SAQA 2 years Grade 11 certificate Hospitality Front Office Certificate SAQA 1 year Grade 11 Professional Cooking Certificate SAQA 18 months Grade 10/11 Virgin Atlantic level 1 Short Virgin 60 hours - programme Virgin Atlantic level 2 Short Virgin 60 hours VA level 1 programme Travel Processor Skill THETA 340 hours Grade 11 Programme BSP Clerk Skill SAQA 172 hours Grade 10/11 Programme Short programme in cabin crew Under Standard THETA 176 hours Grade 12 based programme

36 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Galileo Under Standard THETA 80 hours Grade 11 based programme Lodge Operations & Conservation Studies Under Standard 1 year Field Guiding based Certificate programme Professional Cookery Diploma SAQA 2,5 years Grade 11 Retail Travel Diploma SAQA 2 years Grade 12 Wedding planning Certificate 50 hours Grade 11 Conference, Exhibition and Event Management Certificate - 1 year Grade 12

Conference, Exhibition and Event Management Short - 60 hours Grade 11 programme ICESA City Campus Diploma in Travel and Tourism Diploma 1 year

INTEC College: Tourism and Hospitality ( Game Ranging - No longer available Certificate FGASA 12 months Grade 10/11/12 Distance Learning) Wildlife Management - No longer available Certificate FGASA 12 months Grade 10/11/12

Event planning Certificate Umalusi 18 monhts Grade 10

Tourism Entrepreneur Certificate Umalusi 1 year Grade 10 Managing South African Tourism Certificate Umalusi 1 year Grade 10

Marketing South African Tourism Certificate Umalusi 1 year Grade 10

Travel and Tourism N5 and N6 Certificate Umalusi 8-12 months Grade 12

Guest House Management Diploma Umalusi 24 months Grade 10

Hotel Reception Certificate Umalusi 1 year Grade 10

Food & Beverage Control Certificate Umalusi 6-12 months Grade 10

Food & Beverage Services Certificate Umalusi 6-12 months Grade 10

Front Office Supervision Certificate Umalusi 6-12 months Grade 10

Food Services Supervision Certificate Umalusi 18 months Grade 10

Housekeeping Supervision Certificate Umalusi 18 monhts Grade 10

37 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Rooms Division Management Certificate Umalusi 18 months Grade 12 Introduction to professional cooking Certificate Umalusi 12 months Grade 10 Professional caterer Diploma Umalusi 24 monhts Grade 10

Food & Beverage Management Certificate Umalusi 18 months Grade 12

Hotel Management – Certificate Certificate Umalusi 18 months Grade 12

Hotel Management – Diploma Diploma Umalusi 24 months Grade 12 International Hotel School Hospitality Management Internat SAQA 3 years Grade 12 Diploma Internal Dip in Culinary Internat SAQA 3 years Diploma Nat Diploma in Hotel Management National SAQA 3 years Diploma National SAQA 3 years Diploma in Professional Cookery and Diploma Kitchen Management

Traineeship in Hotel Management Certificate SAQA 2 years Traineeship in Professional Cooking SAQA 2 years Certificate Short courses Supervisory Certificate 3 days Room attendent Certificate 2 days Front Office Certificate 2 days Food and Beverage Skills Certificate 3 days Basic Industrial Relations Certificate 2 days Customer Care Certificate 1 day Bed and Breakfast Operator's Certificate 3 days Basic Health and Hygiene Certificate 2 days Culinary arts (available on request) Certificate KwaZulu-Natal Tourism Training Centre Travel and Tourism International Diploma Diploma City & 3 years Std 9 Guild NC:Travel and Tourism Diploma DOE Matric Management College of Southern Africa MBA in Tourism Development and Management Diploma/Degree SAQA 2.5 years National Diploma (MANCOSA) or NFQ 6 Omni College Travel and Tourism Diploma SAQA Matric

38 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Senior University Certificate in Travel and Tourism Certificate SAQA Matric Diploma in Travel and Tourism Diploma SAQA Matric Bachelors Degree in Travel and Tourism Degree SAQA 1 year Matric

Prime Serv ( formerly Working World) NC of Tourism Certificate SAQA 2 year Grade 10

Varsity College International Hotel Management Diploma SAQA 2 years Matric Travel and Tourism Management Diploma 1 year International Travel Diploma SAQA 1 year Matric Tourism & Tour Operations Diploma SAQA 2 years Matric Event management Diploma 3 years Oval International Computer Education cc Diploma in Travel and Tourism Diploma SAQA 3 years Grade 12 or equivalent Bachelor of commerce in Travel and Tourism Degree SAQA 3 years Matric

Events management Short course SAQA 9 days Heritage tourism 9 days Marketing for tourism 9 days Tourism operations management 9 days Tourism business environment 9 days Visitor attraction management 12 days Environmental studies 9 days Hospitality Management 9 days Tourism products 12 days Durban Computer College Tourism Management Diploma SAQA 2 years Grade 12 or equivalent Hospitality Management Diploma SAQA 1 year Grade 12 or equivalent Travel operations Diploma SAQA 1 year Grade 12 or equivalent Catering Management Diploma SAQA 2 years Grade 12 or equivalent

39 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Tourism, Hospitality and Sport Business General Travel Certificate THETA 9 months Grade 10 School Sport and Recreation leaders Certificate THETA 3-4 months Grade 12/Matric

Food and beverage services Certificate THETA 9 months Grade 12/Matric Professional Cookery Certificate THETA 9 months Grade 10 OTHER: CONSERVATION/ENVIRONMENTAL BODIES Institution Name of Programme/Subject/ Type Accredita Duration Minimum Module tion body Qualification Field Guides Association of Southern Field Guide Certificate Theta Varies - 2 to 6 None to start, one Africa wks; or 1 year year’s experience in with tuition & the bush after that fieldwork over and between levels. weekends

40 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Appx 2: INSTITUTION POSTAL ADDRESS PHYSICAL CONTACT PHONE FAX EMAIL WEBSITE ADDRESS PERSON UNIVERSITY OF KZN University of KZN King George V Dr Sabine 031 260 1111 - Howard College Durban 4041 Avenue, Marschall 031 260 7243 Glenwood,

Durban 4001 www.ukzn.ac.za UNIVERSITY OF KZN PB X01 Scottsville 3209 King Edward 031 260 1111 - Pietermaritzburg Avenue Scottsville Pmb UNIVERSITY OF PB X54001 Durban 4000 University Road 031 260 1111 KZN-Westville Westville

UNIVERSITY OF PB X1001 035 902 6000 ZULULAND KwaDlangezwa 3886

Kwadlangezwa http://www.uzulu.ac.za Recreation and Tourism Dr A.T. Nzama 035 902 6270 [email protected]

.za Language Studies Khanyile PD 035 902 6752 Antropology and Mr S.S. 035 902 6076 [email protected]. Development Studies Nhlabathi za German Mr E. 035 902 6362 [email protected].

Bodenstein za

UNIVERSITY OF PO Box 392 UNISA PO Box 393

SOUTH AFRICA 0003 Pretoria SA 0861 670 411 http://www.unisa.ac.za/

College of Human 0861 670 411 [email protected] Science

College of Agriculture Prof Maggi J 011 471 3806 [email protected] and Environmental Linington Science College of Economic 012 492 0124 294 150 and Management 4171/ [email protected]

Science 012 492 4151 .za

41 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Department of Transport Prof Ciná van 0124 294 027 Logistics & Tourism Zyl

Durban University of PO Box 1334 Dbn 4000 41/43 ML 031 373 2000 031 373 2090 Technology (DUT): ML Sultan Road, Sultan Campus, Durban 4001/ Durban/ Steve Biko cnr Steve Biko Rd & Botanic Gardens Rd,

Durban 4001 [email protected] http://www.dut.ac.za Durban University of P O Box 1334 Durban 7 Ritson Road 031 373 2000 Technology (DUT) 4000 Overport

Ritson Campus, Durban Durban 4001 [email protected] Hospitality Department Mr K M Naidoo 031 373 5508 031 373 5512

[email protected] Tourism Department Mr S Jagmohan/ 031 373 031 373 5512 / Mr K M Naidoo 5508/ 033 033 845 8857

845 8844 [email protected]

FET Elangeni College Private Bag X9032 Mrs Barbara 031 716 6700 031 716 6777 Pinetown, 3610 Pillay

[email protected] http://www.efet.co.za/ Pinetown Campus PB X9032 Pinetown 38 Bamboo 031 702 3260 Lane, Pinetown 3610 KwaMashu Campus PB X507, Redhill 4071 F5 Malandela Road, KwaMashu 031 503 9708 FET Thekwini College http://www.thekwinicollege.co.za/ Centec Campus 75 Earl Haig Mrs A. Simpson 031 208 5498 Road 031 203 550 Morningside, Durban

42 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Department of Art, culture and Tourism Province of KZN Arts & PB X9140 PmB 3200 222 Jabu 033 342 6300 033 342 6313 Culture Ndlovu Street,

PmB 3201 http://www.kzndac.gov.za/ Province of KZN Hospitality

PRIVATE INSTITUTIONS Damelin College: School PO BOX 2553 Durban Educor [email protected]

of Tourism 4000 Holdings Ltd. o.za 92 overport drive, Educor House, Durban 031 251 9300 031 208 5822 http://www.damelin.co.za/

Durban Computer PO BOX 48538 Qualbert 375 Smith Street Mr M K Naidoo [email protected] College 4087 Durban 4001 031 304 2007 031 307 3412 http://www.dcccampus.com/

ICESA City Campus Provincial Bld, 85 Broad PO Box 61600 031 307 7071 031 307 7072 http://www.icesa.co.za St, Dbn 4001 Bishopsgate l.naidoo@icesacampus 4008 Lynn Naidoo .co.za

INTEC College Durban PO Box 4086 Durban The Educor 031 374 9700 [email protected] 4000 House 325 Smith Street Durban 4001

www.intec.edu.za International Hotel PO Box 1346 Wandsbeck The Westville 031 267 4700 031 266 8559 enquirebn@hotelschoo

School 3631 Hotel 124 Jan l.co.za Hofmeyr Road

Westville 3629 www.hotelschool.co.za

KwaZulu-Natal Tourism PO BOX 2979 Durban Suite 501, 447 Mr Anil Ganesh 031 306 031 306 9571/ [email protected] Training Centre 4000 Smith St, 9570/ 303 9064 Durban, 4001 3039064

Management College of 26 Aliwal street Dr Y Karodia 031 300 7200 031 2072389 [email protected] Southern Africa Durban 4001

(Mancosa) http://www.mancosa.co.za/ 43 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Omni College 81 Russell St 031 304 2211 Dbn 4001 Hampton College/ Senior PO Box 18713 Dalbridge 40 Moore Rd Ms Sarika Pillay 031 307 1900 031 307 1927 hamptoncollege@mwe University 4014 Dbn 4001 b.co.za Varsity College Durban PO Box 20592 Durban 12 Radar Drive 031 573 2038 031 563 2268 [email protected]

North North 4016 Durban North .za

4051 www.varsitycollege.co.za Varsity College Westville PO Box 1279 Westville 1 Link Road 031 266 8400 031 266 9009 dbw@varsity

3630 Cnr. Of St collehe.co.za James and Link Roads Westville 3630 Varsity College PMB PB X7 Scottsville 3209 St Charles 033 386 2376 033 386 3700 [email protected]

College Harwin o.za Road Scottsville Pietermaritzburg 3201 Prime Serv ( formerly PO BOX 187 Umgeni Block G1 031 263 - [email protected].

Working World) Park 4098 35 Intersite 2249 za Avenue Umgeni Business Park Durban 031 263 - 4098 2286 http://www.primeserv.co.za/ Oval International P.O BOX 2671 27/31 Joe Slovo 031 305 6192 031 306 2150 Computer Education cc Umhlanga 4320 Street (Field Street) Durban [email protected]

4000 a http://www.oval.co.za/ Tourism, Hospitality and P.O. Box 388 Lonehill 031 266 4027 0865 1148 67 [email protected] Sport Business School 2062 o.za http://www.thsbs.com/

KWAZULU-NATAL WILDLIFE

44 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Field Guides Association PO Box 4432 Cresta 343 Surrey Christa Panos 011 886 8245 011 886 8084 [email protected] of Southern Africa 2118 Avenue 3rd floor Petrob

House Ferndale http://www.fgasa.co.za/

45 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Appendix 3 - Acronyms in Tourism Education and Training

ABET Adult basic Education and Training ACSA Airports Company of South Africa ACTMO Association of Community Tourism Marketing Organisations CATHSSETA Culture, Arts, Tourism, Hospitality and Sports Sector Education and Training Authority CITW Conservation Industry Training Work Group CTP Committee of Technikon Principals CUP Committee of University Principals DEA Department of Environmental Affairs DEAT Department of Environmental Affairs and Tourism (National) DEDT Department of Economic Development and Tourism (Provincial) DET Department of Education and Training DIT Durban Institute of Technology DUT Durban University of Technology DOL Department of Labour ETQA Education and Training Quality Assurance Body FEDHASA Federated Hospitality Association of South Africa FET Further Education and Training FGASA Field Guide Association of South Africa GET General Education and Training HET Higher Education and Training HITB Hospitality Industry Training Board IATA International Association for Travel Agents ITB Industry Training Board KZNTA KwaZulu-Natal Tourism Authority NDT National Department of Tourism NQF National Qualifications Framework NTB National Training Board SAACI South African Association for Conference Industries SAARTG South African Association of Registered Tour Guides 46 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

SABTOA South African Black Tourism Association SANREC South African National Recreation Council SAQA South African Qualifications Authority SATOUR South African Tourism Board S A Tourism South African Tourism SATSA South African Tourism Services Association SERTEC Certification Council for Technikon Education SETA Sector Education and Training Authority TETASA Travel Education and Training Authority of South Africa THETA Tourism, Hospitality and Sport Education and Training Authority TKZN Tourism KwaZulu-Natal TTAC Tourism Training Advisory Council UKZN University of KwaZulu-Natal

47 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Appx 4/5:

DEPARTMENT OF EDUCATION REGISTER OF PRIVATE HIGHER EDUCATION INSTITUTIONS LAST UPDATE 15 OCTOBER 2010 This register of private higher education institutions is published in accordance with section 54(2)(a)(i) of the Higher Education Act, 1997 (Act No. 101 of 1997). In terms of section 56(1)(a), any member of the public has the right to inspect the register. IMPORTANT NOTE FOR THE MEDIA The Department of Education recognises that the information contained in the register is of public interest and that the media may wish to publish it. In order to avoid misrepresentation in the public domain, the Department of Education kindly requests that all published lists of registered institutions are accompanied by the relevant explanatory information, and include the registered qualifications of each institution. The register is available for inspection at: http://www.education.gov.za and look under DoE Branches/Higher Education/Private Higher Education Institutions/Directorate Documents/Register of Private Higher Education Institutions INTRODUCTION The Register of Private Higher Education Institutions (hereafter referred to as the Register) provides the public with information on the registration status of private higher education institutions. Section 54(2)(a)(i) of the Act requires that the Registrar of Private Higher Education Institutions (hereafter referred to as the Registrar) enters the name of the institution in the Register, once an institution is -2- registered. Section 56(1)(b) grants the public the right to view the auditor’s report as issued to the Registrar in terms of section 57(2)(b) of the Act. Copies of registration certificates must be kept as part of the Register, in accordance with Regulation 20. The information featured in the Register includes the registration status of institutions, their contact details, the certificate of registration and the auditor’s report. This information is updated as necessary. In order to appreciate the meaning and significance of the information appearing against the name of an institution, the reader must have some knowledge of the National Qualifications Framework and the regulatory framework for private higher education institutions. 48 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

THE NATIONAL QUALIFICATIONS FRAMEWORK The National Qualifications Framework (NQF) recognizes three bands of education and training, namely General Education and Training (GET), Further Education and Training (FET) and Higher Education and Training (HET). The differences between the bands are explained below: General Education and Training General Education and Training refers to education and training provided at primary and secondary school level, from grade R to 9. It also includes Adult Basic Education and Training. The registration of private or independent institutions offering general education and training is the competence of the provincial education departments. The registration of these institutions is in terms of the South African Schools Act, 1996 (Act No. 84 of 1996). Further Education and Training Further Education and Training refers to education and training provided from Grades 10 to 12, including career-oriented education and training offered in technical colleges, community colleges and private colleges. Private institutions offering further education and training programmes must register with the Department of Education in accordance with the Further Education and Training Colleges Act, 2006 (Act No 16 of 2006). Higher Education and Training Higher Education and Training is also referred to as tertiary education. The higher education band provides the highest level of education. Entry into higher education is through a Grade 12 pass or Grade 12 pass with exemption. Private institutions offering higher education must register with the Department of Education in accordance with the Higher Education Act, 1997 (Act No 101 of 1997). -3- The table below presents a representation of the three bands of education and training SCHOOL GRADES NQF LEVEL BAND TYPES OF QUALIFICATIONS 5-10 HIGHER EDUCATION AND TRAINING Doctor’s degree (e.g. PhD or Dphil) Honours Degree Master’s Degree Postgraduate Diploma General first degree Professional first degree Postgraduate 49 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Bachelor’s Degree Higher Certificate First Diploma 12 11 10 2-4 FURTHER EDUCATION AND TRAINING Certificates 987654321 R 1 GENERAL EDUCATION AND TRAINING Grade 9 / ABET level 4 THE REGULATORY FRAMEWORK FOR PRIVATE HIGHER EDUCATION INSTITUTIONS The Department of Education implements its registration and regulation functions for private higher education institutions in accordance with the requirements of the: 1) Higher Education Act, 1997 (Act No. 101 of 1997) (hereafter referred to as the Act). -4- 2) Regulations for the Registration of Private Higher Education Institutions, published in Government Gazette No.24143 dated 13 December 2002 (hereafter referred to as the Regulations). The Regulations were promulgated on 13 December 2002, and came into effect on 1 April 2003. The Regulations are an elaboration of the provisions of the Act. They clarify the requirements of the Act. The requirement to register as a private higher education institution only applies to private institutions offering learning programmes that result in the award of whole qualifications at Levels 5 to 8 of the NQF, that is, learning programmes that result in the award of certificates, diplomas or degrees at higher education level. The granting of registration, as contemplated in the Act, means that the Registrar grants an institution the legal authority to offer higher education programmes and award higher education qualifications. 50 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

The purpose of registering private institutions offering higher education is to ensure that: private higher education institutions offer an acceptable quality of education. students receive higher education from institutions that have the resources, capacity and/or expertise to deliver quality programmes. students enrolled with private higher education institutions obtain qualifications that are aligned with the NQF. the education system continues on a path of transformation in accordance with government policy and regulation. The registration process does not affect public higher education institutions. The regulatory framework sets criteria that define who is eligible for applying for registration and who qualifies for registration. It further outlines the responsibilities of an institution once registered. 1) Eligibility criteria An institution is eligible for applying for registration as a private higher education institution if it is registered as a company in accordance with the Companies Act, 1973 (Act No. 61 of 1973) and proposes to provide higher education as contemplated in Chapter 1 of the Act. In terms of the Act, ‘providing higher education’ means executing all of the following functions in the name of the institution concerned: Registering students for whole qualifications at higher education level. Taking responsibility for the provision and delivery of curricula. -5- Conducting the assessment of students regarding their learning programmes. Awarding qualifications for the learning programmes on offer. 2) The requirements for registration The requirements for registration are the criteria that an institution must meet in order to qualify for registration. These requirements are stipulated in section 53 of the Act and Chapter 3 of the Regulations. Fulfilling the requirements for quality assurance On evaluating an application for registration as a private higher education institution, the registrar must 51 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

have reason to believe that the applicant will comply with the quality assurance requirements of the Higher Education Quality Committee (HEQC) of the Council on Higher Education (CHE). The CHE is a statutory body responsible for promoting and overseeing quality assurance in higher education. The institutional and programme quality assurance assessment conducted by the HEQC is commonly referred to as accreditation evaluation, and includes an evaluation of: whether an applicant institution has the capacity to provide programmes at the higher education level. whether the programmes an applicant proposes to offer are indeed higher education. compliance with South African professional practice. Financial sustainability The application must provide evidence that the institution is financially sustainable. Financial sustainability refers to an institution’s ability to financially sustain its programme offerings, maintain operational continuity and meet its financial obligations to students. A further requirement is that an applicant must submit proof that it has established financial surety or guarantees. Compliance with health and safety regulations An applicant must provide evidence that it complies with regulations relating to the health and safety of persons on all its sites of delivery. 3) Outcome of an application for registration The evaluation of an application for registration as a private higher education institution has three possible outcomes: -6- i) Registration In the case of an applicant that has fulfilled all the requirements for registration, the registrar grants registration in terms of section 54(1)(c) of the Act. In terms of section 60 of the Act, the registrar has the right to attach conditions to the registration. ii) Provisional registration The registrar grants provisional registration if an applicant has not fulfilled all the requirements for registration. The registrar must, however, have reason to believe that the applicant will fulfil the requirements within a reasonable period. Provisional registration is granted in terms of section 54(3) of the Act. In terms of section 60 of the Act, the registrar has the right to attach conditions to provisional registration. 52 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

iii) Declining application for registration The registrar may decide to decline the application for registration as a private higher institution, in accordance with section 54 (2)(b) of the Act. Reasons for declining an application can include the following: Failure to meet the eligibility criteria. Failure to meet quality assurance requirements and maintain acceptable standards. Failure to meet the financial viability requirement. Failure to comply with health and safety regulations. Failure to satisfy the registrar that the registration of the applicant will be in the interests of the higher education system and the general public. 4) The responsibility of a registered institution The responsibilities of a registered institution are stipulated in Chapter 6 of the Regulations. A summary of these responsibilities is provided below. i) Maintaining registration through continuing to comply with the requirements of the Act and the conditions of registration. ii) Reporting any changes in information submitted to the registrar. iii) Reporting loss of any physical facility, supporting service that may have consequences for the provision of programmes. iv) Displaying the registration certificate conspicuously on the premises. -7- v) Publishing at least once a year a prospectus, calendar or brochure. Amongst other things, the prospectus must feature information on the managers of the institution, its academic staff, admission requirements and procedures, rules relating to assessment and academic credit accumulation and progression, fees and charges, student support services and student financial aid. vi) Keeping a comprehensive record of the academic achievement of each student enrolled. vii) Making available transcripts of academic records and certificates on request. viii) Ensuring accurate advertising and making no false, fraudulent or misleading statements. ix) Submitting to the registrar an annual report on or before 30 April of each year. x) On cancellation of registration, informing students, issuing students with copies of records of academic achievements, reimburse students and make arrangements for them to complete their 53 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

studies at comparable public or private institutions. 5) Cancellation of registration In terms of section 62 of the Act, the registrar has the right to cancel the registration of an institution. Regulation 19(1) and (2) determines that the registrar must cancel the registration or provisional registration of an institution if : i) the institution ceases to provide higher education as defined in the Act, meet eligibility criteria, fulfil the requirements for registration, comply with conditions of registration or operate all its registered programmes. ii) the institution provides fraudulent, false or misleading information to the registrar or to the public. iii) the institution is liquidated. iv) the owner or directors are convicted of an offence in terms of section 66 of the Act. If the registrar decides to cancel the registration or provisional registration of a private higher education institution, section 63 of the Act and regulation 19(3) prescribe that the registrar observe the following procedures: Communicate to the institution his intention cancel its registration and state the reasons. Publish the intention to cancel by notice. Grant the institution and any other interested persons an opportunity to make representations in relation to the expressed intention to cancel. Consider the representations made by the private higher education institution and other interested persons. Publish the final determination, with reasons. -8- 6) Lapsing of Provisional Registration If a provisionally registered institution fails to comply with the requirements of registration within the period determined by the Registrar in terms of section 54(4)(a) of the Act, that institution’s provisional registration will lapse in terms of section 54(6)(b) of the Act. -9- REGISTRATION STATUS REPORT 1. REGISTERED INSTITUTIONS Listed in this category are private higher education institutions that are granted registration in terms of 54 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

section 54(1)(c) of the Act. They have fulfilled the requirements for registration. NAME ADDRESS CONTACT PERSON TEL. & FAX. NRS 1. AAA School of Advertising (Pty) Ltd a) Diploma in Copywriting b) Diploma in Visual Communication c) Diploma in Marketing Communication d) Bachelor of Arts (Marketing Communication) e) Bachelor of Arts (Creative Brand Communication) P O Box 2289 PARKLANDS 2121 Dr C L Koekemoer Principal (011) 781-2772(T) (011) 781-2796(F) 2. Academy of Sound Engineering (Pty) Ltd a) Diploma in Sound Engineering PO Box 291246 MELLVILLE 2109 Mr Timothy Kraft Managing Director (011) 482 9200/ 714 4314(T) (011) 482 9203(F) 3. Action Learning Business School Europe BV (Incorporated in the Netherlands) trading as the Business School Netherlands South Africa a) Certificate in Management Suite 2, Royal du Cap 8 Essenhout Crescent 55 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

PLATTEKLOOF 7500 Mrs J Bouwer General Manager (021) 552 1771(T) (021) 555 1888(F) 4. AFM Theological College t/a Auckland Park Theological Seminary (Association incorporated under section 21) a) Bachelor of Theology Private Bag X75 AUCKLAND PARK 2092 Pastor TJ Skhosana Co-ordinator (011) 726 7029 (T) (011) 726 8366 (F) 5. Afrikaanse Protestantse Akademie (Die) (Association incorporated under section 21) a) Bachelor of Arts b) Bachelor of Theology c) Bachelor of Psychology P O Box 11488 HATFIELD 0028 Prof S D Nel Registrar (012) 344-3960(T) (012) 344-5480(F) 6. Baptist Theological College of Southern Africa (The) (Association incorporated under section 21) a) Certificate in Ministry b) Certificate in Theology 56 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

c) Diploma in Theology P O Box 50710 RANDBURG 2194 Willem J Bronkhorst Registrar (011) 886-0421(T) (011) 886-0453(F) -10- d) Bachelor of Theology e) Master of Theology 7. Beautiko Academy of Beauty (Pty) Ltd a) Diploma in Health and Skincare Therapy P O Box 14577 HATFIELD 0028 Ms A Hughes Director (012) 362-6571/2/3(T) (012) 362-4843(F) 8. Belgium Campus I t/a The Belgium Campus (Association incorporated under section 21) a) Diploma in Information Technology b) Bachelor of Computing P O Box 60782 KARENPARK 0118 Mr E M Jacobs Director (012) 542-3114(T) (012) 542-1617(F) 9. Bible Institute Eastern Cape (Association incorporated under section 21) 57 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

a) Certificate in Ministry b) Diploma in Theology 16 Villiers Road Walmer PORT ELIZABETH 6070 Mr Kenneth Jeanes Financial Administrator (041) 581-3106(T) (041) 581-3106(F) 10. Boston City Campus and Business College (Pty) Ltd a) Certificate in HIV/Aids Counselling and Management Postnet Norwood Suite 287 P O Box X 5 NORWOOD 2117 Dr A Katz Director (011) 485-2838 (T) (011) 485-4591 (F) 11. Camelot International Pty (Ltd) a) Diploma in Holistic and Natural Therapies b) Diploma in Health and Skincare Therapy c) Diploma in Therapeutic Reflexology d) Diploma in Therapeutic Aromatherapy e) Diploma in Therapeutic Massage P O Box 1090 PARKLANDS 2121 Mrs M L Kleine 58 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Head (011) 880-3850(T) (011) 880-9209(F) 12. Cape Town Baptist Seminary (Association incorporated under section 21) a) Bachelor of Ministry b) Bachelor of Theology P O Box 38473 Gatesville CAPE TOWN 7766 AB Vilanculo Administrator (021) 637-9020(T) (021) 637-2626(F) 13. Centre for Creative Education/Iziko La Bantu Be Afrika (Association incorporated under section 21) a) Certificate in Early Childhood Development b) Diploma in Early Childhood Development c) Bachelor of Education (Foundation and Intermediate Phases) d) Bachelor of Arts (Dance) PO Box 280 PLUMSTEAD 7801 Mr W van der Velden Principal (021) 797-6802(T) (021) 797-7095(F) -11- 14. Centurion Akademie (Pty) Ltd

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(bdms)bpk/Centurion Academy (Pty) Ltd a) Higher Certificate in Nature Management b) Higher Certificate in Administration c) Diploma in Electronic Engineering d) Diploma in Marketing and Public Relations e) Diploma in Nature Management f) Diploma in Tourism Management g) Diploma in Hospitality Management h) Diploma in Administrative Management i) Diploma in Computer Programming j) Diploma in Computer Technology k) Diploma in Entrepreneurial Studies l) Diploma in Sports and Recreation Management m) Diploma in Somatology n) Diploma in Graphic Web Development and Multimedia o) Advanced Diploma in Hospitality Management p) Advanced Diploma in Sports Management q) Advanced Diploma in Somatology r) Advanced Diploma in Tourism Management P O Box 10200 CENTURION 0046 Dr P Steyn

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Head: Regulatory and Corporate Affairs (012) 663-6333(T) (012) 663-6404(F) 15. Christ Baptist Church Seminary (Association incorporated under section 21) a) Diploma in Theology b) Bachelor of Theology Note: The Certificate in Theology is de-registered. Christ Baptist Church Seminary must serve a phasing-out period with respect to this programme from 17 June 2010 to 31 December 2010. PO Box 857 FAUNAPARK 0787 Mr C Wren Seminary Administrator (015) 296 9920 (T) (015) 296 9959 (F) 16. Christian Reformed Theological Seminary (Association incorporated under section 21)/ Christelike Gereformeerde Teologie Seminarium (vereniging ingelyf kragtens artikel 21) a) Diploma in Pastoral Theology P O Box 784 BRONKHORTSPRUIT 1020 Rev L Visser Administrative Registrar (013) 932 2562(T) 61 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(086) 505 0386(F) -12- 17. CIDA City Campus (Association incorporated under section 21) a) Bachelor of Business Administration (BBA) P O Box 61791 MARSHALLTOWN 2107 Mr JM Gitonga Registrar (011) 833-8825(T) (011) 834-1471(F) 18. City Varsity t/a Film & Television & Multimedia School a) Certificate in Motion Picture Make-Up b) Certificate in Journalism: Print and Digital Media c) Diploma in Professional Photography d) Diploma in Fashion Design e) Diploma in Multimedia Design and Production f) Advanced Diploma in Multimedia Design and Production g) Diploma in Sound Engineering h) Advanced Diploma in Sound Engineering i) Diploma in Professional Acting for Camera j) Advanced Diploma in Professional Acting for Camera k) Diploma in Animation l) Advanced Diploma in Animation and New Media m) Diploma in Film and Television Production Techniques 62 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

n) Advanced Diploma in Film and Television Production Techniques 32 Kloof Street GARDENS 8001 Ms A Ralston Principal (021) 488- 2000(T) (021) 423- 6300 F) 19. College of Production Technology (Pty) Ltd a) Diploma in Production Technology P O Box 13261 NORTHMEAD 1511 Mr A T Greenwood Chief Executive (011) 425 0399 (T) (011) 425-0669(F) 20. RS 23 Computer College South Africa (Pty) Ltd. a) Certificate in Commerce and Computing b) Diploma in Information Technology P O Box 2358 DURBAN 4000 Mr R S Ramnath Chief Executive Officer (031) 306-8874(F) (031) 305-3889(T) 21. Cornerstone Christian College (Association incorporated under section 21) a) Certificate in Christian Ministry b) Certificate in Community Development

63 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

c) Certificate in Community Counselling d) Higher Certificate in Business Leadership e) Bachelor of Theology in Community Leadership f) Bachelor of Arts (Honours) (Psychology) P O Box 430 PLUMSTEAD 7801 Mr Jakobus Visagie CEO (021) 671-3506(T) (021) 761-9763(F) -13- 22. Cranefield College (Pty) Ltd t/a Cranefield College of Project and Programme Management a) Advanced Diploma in Project Management b) Postgraduate Diploma in Project Management c) Master of Commerce in Project Management 569 Rossouw Street The Willows Pretoria 0184 Dr Alwyn Kruger Registrar (012) 807-3990(T) (012) 807-5559(F) 23. Damelin (Pty) Ltd a) Diploma in Marketing

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Management(new programme) b) Diploma in Human Resource Management (new programme) c) Diploma in Public Administration(new programme) d) Diploma in Public Relations(new programme) e) Diploma in Journalism and Media Studies(new programme) f) Diploma in Office Management(new programme) g) Diploma in Information Technology (new programme) h) Diploma in Financial Accounting(new programme) i) Diploma in Travel and Tourism (new programme) j) Diploma in Business Management (new programme) k) Higher Certificate in PC Engineering l) Bachelor of Commerce in Marketing and Business Management m) Bachelor of Commerce in Accounting n) Bachelor of Commerce in Banking Management o) Bachelor of Commerce in Information Management p) Master of Business Administration 92 Overport Drive Juniper House 4th Floor OVERPORT Durban 4067 65 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Prof Paul Beard Academic Director (031) 251 9300 (T) (031) 208 5822 (F) 24. Da Vinci Institute for Technology Management (Pty) Ltd a) Certificate in Technology Management and Innovation b) Diploma in Technology Management and Innovation c) Master of Science (Management of Technology and Innovation) d) Doctor of Philosophy (Management of Technology and Innovation) P O Box 1045 RIVONIA 2125 Mr PJS Swanepoel Chief Operating Officer (011) 579 4409 (T) (011) 6081332 (F) -14- 25. Design School Southern Africa (The) a) Diploma in Photography and Photoshop b) Bachelor of Arts in Fashion Design c) Bachelor of Arts in Interior Design d) Bachelor of Arts in Graphic Design Brooklyn Design Square 270 Veale Street NEW MUCKLENEUK 0181 Mrs L Sternberg (012) 342- 1779(T) (012) 342- 1780(F)

66 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

26. Durban Computer College (Pty) Ltd t/a DCC Campus a) Certificate in Business Computing b) Certificate in Hospitality Management c) Certificate in Travel Operations d) Certificate in Computers and Administration e) Diploma in Tourism Management f) Diploma in Catering Management g) Diploma in Human Resource Management h) Diploma in Accounting i) Diploma in Information Technology j) Diploma in PC and Networking Technician k) Diploma in Public Relations P O Box 48538 QUALBERT 4001 Dr P.D Joubert Academic Head (031) 304-2007(T) (031) 307-3412(F) 27. Durbanville College (Pty) Ltd a) Diploma in Computer Programming b) Diploma in Travel and Tourism c) Diploma in Marketing Management and Entrepreneurship P O Box 1668 DURBANVILLE 3551 Mr P G Smit Principal (021) 975-1038(T) 67 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(021) 976-1721(F) 28. Ed-U City Campus (Pty) Ltd a) Certificate in Tourism b) Diploma in Tourism Management c) Diploma in Public Relations d) Diploma in Information Technology (Technical Support) e) Diploma in Information Technology (Programming) f) Diploma in Hospitality Management P O Box 12936 CENTRAHIL 6006 Ms L M Niemann Chief Executive Officer (041) 585-2755(T) (041) 585-2195(F) 29. Evangelical Seminary of Southern Africa (Association incorporated under section 21) a) Certificate in Theology b) Diploma in Theology c) Bachelor of Theology P O Box 2400 PIETERMARITZ BURG 3200 Ms Kanagambal Govender Registrar (033) 394-1679 (T) (033) 394-0034 (F) 30. Exercise Teachers Academy (Pty) Ltd t/a ETA a) Certificate in Fitness 68 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

b) Diploma in Fitness PO Box 694 RONDEBOSCH 7701 Mrs L Halliday Managing Director (021) 685-2064(T) (021) 685-1105(F) -15- c) Certificate in Coaching Science d) Diploma in Coaching Science e) Certificate in Sports, Recreation and Fitness Management f) Diploma in Sports, Recreation and Fitness Management 31. FEDISA (Pty) Ltd (a) Bachelor of Arts Fashion Design PO Box 503 Sea Point CAPE TOWN 8060 Mr G Bird Chief Operating Officer Director: Admission & Operation (021) 425 5810 (T) (021) 425 5812 (F) 32. Foundation for Professional Development (Pty) Ltd a) Certificate in Practice Management b) Certificate in Advanced Health Management c) Certificate in Risk Assessment and Management d) Diploma in Risk Assessment and Management 69 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

e) Diploma in Advanced Health Management f) Postgraduate Diploma in General Practice P O Box 75324 LYNNWOOD RIDGE 0040 South Africa Dr G G Wolvaardt Managing Director (012) 816-9000(T) (012) 086 559 4673F) 33. Full Gospel Church of God College (The) (Association incorporated under section 21) a) Diploma in Theology P O Box 40 IRENE 0062 Dr M Eilers Liaison Manager (012) 667-2527 (T) (012) 0865580847(F) 34. George Whitefield College a) Certificate in Theology b) Bachelor of Theology PO Box 64 MUIZENBERG 7950 Mr A Beckman Registrar: Academic (021) 788 – 1652 (T) (021) 788 - 1662 (F) 35. Graduate Institute of Management and Technology (Pty) Ltd 70 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

a) Certificate in Business Management b) Certificate in Practical Management c) Diploma in Labour Law d) Diploma in Company Direction P O Box 510 RIVONIA 2128 Dr Dennis Laxton (Academic Manager) (011) 883-0696(T) 0866137778(F) 36. Greenside Design Center College of Design (Pty) Ltd t/a Design Center College of Design a) Bachelor of Arts Graphic Design b) Bachelor of Arts in Interior Design c) Bachelor of Arts Multimedia Design d) Bachelor of Arts Honours in Multimedia P O Box 84190 GREENSIDE 2034 Mrs Kathryn Pope Quality Assurance Facilitator (011) 646-1984(T) (011) 646-6165(F) -16- e) Bachelor of Arts Honours in Interior Design f) Bachelor of Arts Honours in Graphic Design 37. Global School of Theology (External Company incorporated in Missouri, USA) a) Diploma in Religious Studies 71 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

b) Bachelor of Arts a) Master of Arts PO Box 952 ROODEPOORT 1725 Mr Helmut Mabuza Principal 011) 760-1549(T) (011) 760-1560(F) 38. Global Training (Pty) Ltd t/a Prestige Academy a) Certificate in Executive Secretarial Studies b) Diploma in Executive Secretarial Studies c) Certificate in Graphic Web Design d) Diploma in Graphic Web Design and Web Development e) Certificate in Business Accounts Administrator f) Diploma in Business Marketing g) Diploma in Business Administration Management h) Certificate in Internetwork Systems Specialists i) Diploma in Information Technology Network Integration Specialist j) Certificate in Desktop Publishing and Computer Art k) Advanced Certificate in Communication Photography l) Higher Certificate in Design, Film and TV Make-up m) Diploma in 3-D Design and Digital 72 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Animation n) Diploma in Print Production and Design P O Box 2220 BELLVILLE 7535 Mrs S de Jongh Principal (021) 949-5036(T) (021) 948-1859(F) 39. Health and Fitness Professionals Academy (Pty) Ltd t/a Health and Fitness Professionals Association (HFPA) a) Diploma in Exercise Science P O Box 2075 RIVONIA 2128 Mr P Mills Principal (011) 807-9673(T) (011) 234-3333(F) 40. Hebron Theological College (Association incorporated under section 21) a) Certificate in Theology b) Diploma in Theology c) Bachelor in Theology d) Postgraduate Certificate in Education: Intermediate Phase P O Box 11118 RYNFIELD 1514 Dr J R Fawcett Principal (011) 965-1252(T) 73 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(011) 965-0232(F) -17- e) Postgraduate Certificate in Education: Senior and Further Education Phase 41. Helderberg College (Association incorporated under section 21) a) Diploma in Office Administration b) Diploma in Business Management (Accounting) c) Diploma in Business Management (Management) d) Diploma in Business Management (Marketing) e) Bachelor of Business Administration (Accounting) f) Bachelor of Business Administration (Management) g) Bachelor of Arts (Communication) h) Bachelor of Arts (Theology) i) Bachelor of Arts (History) j) Bachelor of Arts (Biblical Studies) k) Bachelor of Arts (Psychology) P O Box 22 SOMERSET WEST 7129 Pastor G Du Preez Director (021) 855-1210(T) (021) 855-2917(F) 42. Henley Business School Limited (Association incorporated in the United Kingdom) Previously: Henley Management College 74 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(Association incorporated in the United Kingdom) a) Master of Business Administration(MBA) PO Box 2890 SUNNINGHILL 2157 Mr F Acheampong Academic Director (011) 575 7604 (T) (011) 576 7604 (F) 43. ICESA City Campus (Pty) Ltd a) Certificate in Computer Technical Support b) Diploma in Public Management and Administration c) Diploma in Executive Secretarial Computer Studies d) Diploma in Information Technology e) Diploma in Travel and Tourism f) Diploma in Public Relations g) Diploma in Accounting h) Diploma in Human Resource Management i) Diploma in Journalism j) Diploma in Business Management k) Diploma in Marketing Management P O Box 61600 BISHOPGATE 4008 Mrs G K Reddy Principal (031) 307-7071(T) (031) 307-7072(F) 75 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

-18- 44. IMM Graduate School of Marketing (Pty) Ltd a) Certificate in Retail Marketing b) Certificate in Sales Management c) Diploma in Marketing d) Diploma in Advertising e) Diploma in Marketing Research f) Post Graduate Diploma in Marketing g) Bachelor of Business Administration (Marketing Communications) h) Bachelor of Business Administration (Marketing) Note: The Certificate in Marketing Communication and Certificate in Personal Selling are de-registered. IMM Graduate School of Marketing (Pty) Ltd must serve a phasing-out period with respect to these programmes from 16 May 2010 to 31 December 2010. P O Box 91820 AUCKLANDPARK 2006 Mrs N Venter Chief Executive Officer (011) 482-6440(T) (011) 726-6540(F) 45. Independent Institute of Education (Pty) Ltd (The) (Previously offered higher education under the name of the following institutions that are now its sites of delivery):

76 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

1) Rosebank College 2) College Campus 3) Varsity College 4) Vega, The School of Brand Communications a) Certificate in Office and Computing Studies b) Certificate in Computer Technical Support c) Certificate in Construction and Engineering Drafting d) Certificate in Secretarial Studies e) Certificate in Business Computing f) Certificate in Management Principles g) Certificate in Computer Engineering h) Certificate in Executive Secretarial Studies i) Higher Certificate in Professional Photography j) Higher Certificate in Business Principles Practice PO Box 2369 RANDBURG 2125 Dr CA Freysen Registrar (011) 783 2574 (F) (011) 676 8021 (T) -19- k) Higher Certificate in Office 77 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Administration l) Higher Certificate in Call Centre Operations m) Advanced Certificate in Professional Photography n) Diploma in Communications Management o) Diploma in Programming p) Diploma in Internet Engineering q) Diploma in Business Management r) Diploma in Business Information Technology s) Diploma in Graphic Design & Web Development t) Diploma in Accounting and Financial Computing u) Diploma in International Travel v) Diploma in Tourism & Tour Operations w) Diploma in Advertising Management x) Diploma in Journalism y) Diploma in Sport Management z) Diploma in Public Relations aa) Diploma in Marketing Management bb) Diploma in Information Technology (Networking) cc) Diploma in Information Technology (Programming) dd) Diploma in Business

78 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Management & Entrepreneurship ee) Diploma in Information Technology Management ff) Diploma in Travel and Tourism Management gg) Diploma in Information Technology in Network Management hh) Diploma in Information Management Technology in Software Development ii) Postgraduate Diploma in Brand Contact Management jj) Bachelor of Arts (Honours) (Communications Management) kk) Bachelor of Arts (Honours) (Brand Leadership) ll) Bachelor of Arts (Communications Management) mm) Bachelor of Arts in Brand Building and Management -20- 46. Inscape Design College (Pty) Ltd a) Diploma in Graphic Design b) Diploma in Interior Design c) Bachelor of Design P O Box 87605 HOUGHTON 2041 Mr R Edmonds Director (011) 327- 2002 (T) (011) 447-7054 (F)

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47. International College of Bible and Missions (Association incorporated under section 21) a) Certificate in Theology b) Diploma in Theology c) Bachelor of Arts in Theology d) Bachelor of Arts (Honours) in Theology PO Box 2214 ROODEPOORT 1725 Dr Frank Shayi Principal (011) 760 6252 (T) (011) 760 4681 (F) 48. International Hotel School (Pty) Ltd (The) a) Diploma in Professional Cookery and Kitchen Management b) Diploma in Hospitality Management P O Box 1346 Wandsbeck WESTVILLE Kwazulu Natal 3631 Mrs T. Nathoo Academic Development Manager (031) 267 4700(T) (031) 267 4747(F) 49. International Academy of Reflexology and Meridian Therapy (Pty) Ltd a) Diploma in Therapeutic Reflexology P O Box 68283 Bryanston JOHANNESBURG 2021 80 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Ms I Dougans Principal (011) 807-7184 (T) 086-671-3401 (F) 50. International Trade Institute of Southern Africa (Association incorporated under section 21) a) Certificate in International Trade b) Advanced Certificate in International Trade (Exports/Imports) c) Diploma in International Trade Management (Exports/Imports) P O Box 2475 RIVONIA 2128 Mrs A Parry Executive Director (011) 807-5317(T) (011) 807-5321(F) 51. Lead and Inspire (Pty) Ltd t/a The Lead and Inspire School of Leadership a) Diploma in Leadership a) Diploma in Christian Leadership PO Box 73415 LYNNWOOD RIDGE 0040 Professor E.A Ngara Managing Director (012) 348 – 0598 (T/F) 52. Linea Academy Pty Ltd t/a LA a) Certificate in Fashion Design b) Diploma in Fashion Design c) Bachelor of Arts in Fashion Design d) Bachelor of Arts (Honours) in Fashion 81 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Design 16 Charles Strachan Road MAYVILLE Durban 4091 Ms Kim Day Director (031) 2611414 (T) (031) 261 8150(F) 53. LISOF (Pty) Ltd t/a LISOF a) Diploma in Fashion (Design/ Commercial) PO Box 1284 PARKLANDS 2121 Mike Thoms Head of Institution (011) 788 4432(T) -21- b) Bachelor of Arts in Fashion c) Bachelor of Arts in Fashion Design (011) 447-4087(F) 54. Lyceum College (Pty) Ltd. a) Certificate in Project Management b) Certificate in Office Management c) Certificate in Marketing and Sales Management d) Certificate in Entrepreneurship Management e) Certificate in Production and Operations Management f) Certificate in Quality Management g) Certificate in General Management h) Certificate in Personnel Management 82 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

i) Certificate in Public Relations j) Certificate in Credit Management k) Certificate in Purchasing and Stores Management l) Certificate in Financial Management m) Certificate in Fleet Management n) Diploma in Metropolitan and Traffic Policing o) Diploma in Fleet Management p) Certificate in Law Enforcement – Supervision q) Certificate in Law Enforcement – Media Relations r) Diploma in Management s) Diploma in Criminal Justice t) Advanced Diploma in Traffic and Metropolitan Policing 92 Overport Drive Juniper House 4th Floor OVERPORT Durban 4078 Professor P Beard Academic Director (031) 251 9300(T) (011) 208 5822(F) 55. Madge Wallace (Pretoria) (Pty) Ltd t/a Madge Wallace International College of Skin Care and Body Therapy. a) Diploma in Skincare and Body Therapy P O Box 12262 HATFIELD 0028

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Ms B McCormick Managing Director (012) 430 2671(T) (011) 342 3482(F) 56. MANCOSA (Pty) Ltd t/a Management College of Southern Africa a) Certificate in Management Studies b) Certificate in School Governance c) Certificate in Local Government and Development Management d) Diploma in Advanced Management e) Diploma in Management Studies f) Postgraduate Certificate in Project Management g) Postgraduate Diploma in Educational Management h) Bachelor of Public Administration i) Bachelor of Business Administration (BBA) PO Box 49494 EASTEND 4018 Dr Y Karodia Chief Executive Officer (031) 300 7200(T) (031) 300 7298/99(F) -22- j) Bachelor of Commerce (Marketing Management) k) Bachelor of Commerce (Human Resource Management) l) Bachelor of Commerce in Information and Technology

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m) Bachelor of Commerce (Honours) in Human Resource Management n) Bachelor of Commerce (Honours) in Marketing Management o) Master of Business Administration (General) p) Master of Business Administration (Tourism Development and Management) 57. Midrand Graduate Institute (Pty) Ltd t/a MGI a) Advanced Certificate in Advertising Communication b) Advanced Certificate in 3-D Animation & Visual Effects c) Diploma in Fashion Design d) Bachelor of Business Administration e) Bachelor of Commerce in Accounting f) Bachelor of Commerce in Human Resource Management g) Bachelor of Commerce in Marketing Management h) Bachelor of Commerce in Tourism Management i) Bachelor of Arts j) Bachelor of Arts in Public Relations k) Bachelor of Arts in Journalism l) Bachelor of Arts in Graphic Design m) Bachelor of Psychology n) Bachelor of Science (Internet Communication) o) Bachelor of Science in Biotechnology Management p) Bachelor of Science in Informatics 85 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

q) Bachelor of Science in Computer Science r) Bachelor of Science in Biomedicine PO Box 2986 HALFWAY HOUSE 1685 Dr T Brown General Manager (011) 690 1700(T) (011) 315-2824(F) 58. Milpark Business School (Pty) Ltd a) Certificate in Management Development b) Advanced Diploma in Management c) Master of Business Administration d) Certificate in Bank Credit e) National Certificate in Banking (Financial Services) f) Certificate in Financial Planning g) National Certificate in Financial Planning h) Bachelor of Commerce in Banking PO Box 91714 AUCKLAND PARK 2006 Ms G Castrillon Director: Quality Assurance and Regulatory Affairs (011) 718 4000 (T) (011) 718 4001 (F) -23- Management i) National Certificate in Banking Service Advice j) Certificate in Sales - Banking Services k) Higher Diploma in Banking

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l) Bachelor of Business Administration m) Postgraduate Diploma in Financial Planning n) Postgraduate Diploma in Business Administration 59. Monash South Africa (Association incorporated under section 21 A) (Association incorporated in Australia) trading as Monash South Africa b) Bachelor of Arts c) Bachelor of Arts (Honours) d) Bachelor of Computing e) Bachelor of Computing (Honours) f) Bachelor of Commerce in Business Systems g) Bachelor of Business Systems (Honours) h) Bachelor of Business Commerce i) Master of Commerce in Business Systems j) Master of Philosophy in Integrated Water Management k) Postgraduate Diploma in Management l) Postgraduate Diploma in Professional Accounting Private Bag X60 ROODEPOORT 1725 Professor T Pretorius Pro Vice Chancellor (011) 950-4060(T) (011) 950-4066(F) 60. Mukhanyo Theological College (Association incorporated under section 21) a) Diploma in Theology 87 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

b) Bachelor of Theology PO Box 954 KWAMHLANGA 1022 Mr HJ Otto Registrar (013) 947-2181 (T) (013) 947-2179(F) 61. Nazarene Theological College (Association incorporated under section 21) a) Certificate in Ministry b) Diploma in Theology c) Bachelor of Theology PO Box 3083 HONEYDEW 2040 Ms Cathy Lebese Dean of Academic Affairs (011) 9572006/7(T) (011) 957-2393(F) 62. New Africa Theatre Association (Association incorporated under section 21) a) Certificate in Performing Arts 43 Golf Course Road Sybrand Park CAPE TOWN 7700 Ms Mareth van Schalwyk Academy Manager (021) 696-2392(T) (021) 696-2446(F) -24- 63. Open Window (Pty) Ltd t/a The Open Window School of Visual

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Communication a) Diploma in Visual Communication b) BA Visual Communication Design c) Bachelor of Arts Honours in Visual Communication P O Box 68371 CENTURION 0169 Ms F Badenhorst Director (012) 648 9200/1(T) (012) 665 0253 (F) 64. Oval International Computer Education cc a) Certificate in Computers and Management b) Diploma in Business Management a) Diploma in Information Technology b) Diploma in Management c) Diploma in Public Relations d) Bachelor of Commerce in Travel and Tourism e) Bachelor of Science in Information Technology P O Box 2671 Umhlanga Rocks 4320 Ms S. Singh Administrative Head (031) 305 6192/ 031 306 2150 (T) (031) 306 2150 (F) 65. PC Training and Business College (Pty) Ltd a) Advanced Certificate in Information

89 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Technology b) Diploma in Business Administration c) Diploma in Information Technology d) Bachelor of Science (Information Technology Management) e) Bachelor of Business Administration (BBA) Private Bag X23 Umhlanga Rocks 4320 Mr Muni Kooblal Senior Director Quality Assurance & Audits (031) 304-9340(T) (031) 306-7936(F) 66. Potchefstroom Akademie (Edms) Bpk/Potchefstroom Academy (Pty) Ltd a) Diploma in Health and Skincare b) Diploma in Therapeutic Massage c) Diploma in Therapeutic Reflexology d) Diploma in Therapeutic Aromatherapy e) Diploma in Interior Decorating and Design f) Higher Diploma in Interior Decorating and Design g) Advanced Diploma in Somatology P O Box 20355 NOORDBRUG 2522 Mrs S Wilders Accreditation Official (018) 294-5581(T) (018) 293-1991(F) 90 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

67. Production Management Institute of Southern Africa (Pty) Ltd (PMI) a) Diploma in Operations Management b) Diploma in Production Management c) Bachelor of Science Honours in Industrial Technology and Management P O Box 211089 BLUFF 4036 Dr J McDonald Academic Consultant (031) 465-4133(T) (031) 465-4292(F) Cell: 082 778 6831 Mr Tim Smeeton -25- Managing Director Cell: 082 778 6831 Durban Site: Ms Mandy Ford Regional Manager (031) 201 1260 (T) (031) 201 1274 (F) Johannesburg Site: Mr Werner Lottering Regional Manager (011) 394 0454 (T) (011) 394 0474 (F) 68. Regenesys Management (Pty) Ltd a) Certificate in Public Management b) Certificate in Business Management c) Higher Certificate in Business Management (D/L) d) Postgraduate Diploma in Public Management 91 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

e) Postgraduate Diploma in Business in Business Management (D/L) f) Bachelor of Business Administration (D/L) g) Master of Public Management h) Master of Business Administration (MBA) i) Master of Business Administration (D/L) Postnet Suite 405 Private Bag X29 GALLO MANOR 2052 Mr M Saravanja CEO (011) 603 0300 (T) (011) 603 0301 (F) 69. Regent Business School (Pty) Ltd t/a Regent Business School a) Certificate in Business Management b) Certificate in Entrepreneurship c) Diploma in Financial Management d) Diploma in Human Resource Management e) Post Graduate Diploma in Educational Management & Leadership f) Bachelor of Commerce g) Master of Business Administration (MBA) P O Box 10686 MARINE PARADE 4056 Mr Zaheer Abdul Hamid Director 92 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(031) 304-4626(T) (031) 304-5329(F) 70. South African Theological Seminary (Association incorporated under section 21) a) Certificate in Christian Life P O Box 258 RIVONIA 2128 Ms J Mason Registrar (011) 234-4440(T) (011) 234-4445(F) -26- b) Certificate in Christian Counselling c) Certificate in Worship Studies d) Diploma in Biblical Studies e) Bachelor of Theology f) Master of Theology g) Doctor of Philosophy (Theology) 71. Sonett International Academy (Pty) Ltd a) Diploma in Somatology P O Box 1012 FOCHVILLE 2515 Mrs E Van Heerden Vice-Principal (018) 771-2270(T) (018) 771-4921(F) 72. South African Faculty of Homeopathy (The) (Association incorporated under section 21) a) Postgraduate Diploma in Homeopathy PO Box 858

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SEA POINT 8060 Mrs P Lilley Administrative Co-ordinator (021) 439 0091 (T) 0865396879 (F) 73. South African College of Applied Psychology (Pty) Ltd (The) a) Diploma in Counselling and Communication b) Graduate Diploma in Counselling 7 Wetton Road KENILWORTH 7708 Mr Ivan Justus Managing Director (021) 761 7775 (T) (021) 762 0437 (F) 74. South African School of Motion Picture Medium & Live Performance (Pty) Ltd t/a AFDA (The) a) Bachelor of Arts in Live Performance b) Bachelor of Arts (Honours) in Live Performance c) Bachelor of Arts in Motion Picture Medium d) Bachelor of Arts (Honours) in Motion Picture Medium e) Master of Arts (Fine Arts) P O Box 277 MELVILLE 2109 Ms Heather Basson Student Affairs Officer (011) 482-8345(T) 94 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(011) 482-8347(F) 75. Southern Africa Bible College (Association incorporated under section 21) a) Certificate in Theology b) Diploma in Theology c) Bachelor of Arts Theology P O Box 11165 RYNFIELD 1514 Mr S Wishart Dean (011) 969-4497(T) (011) 969-4993(F) 76. Southern Business School (Pty) Ltd a) Certificate in Management b) Diploma in Management c) Advanced Diploma in Management d) Bachelor of Policing Practice e) Bachelor of Business Administration (BBA) Private Bag X03 HELDERKRUIN 1733 Mr C Vorster Director (011) 662-1444(T) (011) 662-1462(F) -27- f) Bachelor of Business Administration (BBA) (Honours) 77. St. Augustine College of South Africa (Association incorporated under section 21) a) Certificate in Political Leadership b) Advanced Certificate in Education 95 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(Religious and Values Education) c) Postgraduate Diploma in Political Leadership d) Bachelor of Education (Honours) (Religious and Values Education) e) Bachelor of Theology f) Bachelor of Commerce g) Master of Philosophy in Applied Ethics h) Master of Philosophy in Education and Culture i) Master of Philosophy in Philosophy j) Master of Philosophy in Religious and Pastoral Ministry k) Master of Philosophy in Theology l) Doctor of Philosophy in Philosophy m) Doctor of Philosophy in Theology P O Box 44782 LINDEN 2104 Dr Micheal van Heerden President (011) 782-4616(T) (011) 782-8729(F) 78. Stellenbosch Academy of Design and Photography (Pty) Ltd t/a Stellenbosch Academy of Design and Photography a) Certificate in Commercial Photography b) Bachelor of Arts in Applied Design P O Box 762 STELLENBOSCH 7600 Mrs B Fassler Director (021) 887-9899 (T) 96 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(021) 880-1233 (F) 79. Isa Carstens Academy (Pty) Ltd Previous name: Stellenbosch Academy of Health and Skin Care (Pty) Ltd t/a Isa Carstens Health and Skincare Academy a) Diploma in Health and Skin Care Therapy P O Box 149 STELLENBOSCH 7599 Mrs I Carstens-Roos Managing Director (021) 883-9777(T) (021) 886-6061(F) 80. Stenden South Africa BV (Incorporated in the Netherlands) Previous Name: Educational Institute for Service Studies International (Pty) Ltd. a) Bachelor of Commerce (Hospitality Management) P O Box 2821 PORT ALFRED 6170 Mr W Hensens General Manager (046) 604-2239(T) 0866044284(F) -28- 81. St John Vianney Seminary (Association incorporated under section 21) a) Bachelor of Ministry b) Bachelor of Theology c) Bachelor of Arts (Philosophy) d) Bachelor of Theology (Honours) 97 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

P O Box 17128 GROENKLOOF 0027 Rev Richard Isaac April Dean of Studies (012) 460-2039(T) (012) 460-3596(F) 82. St Joseph’s Theological Institute (Association incorporated under section 21) a) Diploma in Philosophy b) Diploma in Religious Studies c) Bachelor of Theology d) Bachelor of Arts in Theology e) Bachelor of Arts in Philosophy Private Bag 6004 HILTON 3245 Rev. Fr. S David President (T) (033) 343 5930/3293 (F) (086) 514 5092 83. Towerstone Discover (Pty) Ltd a)Advanced Diploma in Organisational Leadership PO Box 4210 DURBANVILLE 7551 Mr Michael Goliath Head (T) (021) 975 0311/13 (F) (021) 975 5488 84. TSIBA Education (Association incorporated under section 21) a) Bachelor of Business Administration 98 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(BBA) PO Box 13071 Mowbray CAPE TOWN 7705 Mrs L. Cloete Quality Assurance Manager (021) 532 2750 (T) (021) 532 3924 (F) 2. INSTITUTIONS ISSUED WITH AN INTENT TO CANCEL OR CANCELLATION NOTIFICATION BY THE REGISTRAR Some of the institutions listed above have been issued with notification of the Registrar’s intention to cancel or cancellation of their registration pending the outcome of the consideration of their representation or appeal against his decision. These institutions remain registered private higher education institutions until they are informed by the Department of Education of the outcome of the consideration of their representation or appeal. -29- 3. PROVISIONALLY REGISTERED INSTITUTIONS Listed below are institutions that are granted provisional registration in terms of section 54(3) of the Act. They have not fulfilled all the requirements for registration as private higher education institutions. The registrar, however, believes that they will be able to fulfil the requirements within the period stipulated. NAME ADDRESS CONTACT PERSON TEL. & FAX. NRS 1 Academy for Facilities Management trading as A4FM The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2012) a) Higher Certificate in Facilities Management 86 Graskop Road WATERKLOOF 99 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

HEIGHTS 0181 Mr J Eiselen Head (012) 460 8908(T) (011) 347 6539(F) 2 The Animation School (Pty) Ltd The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2012) a)Diploma in Digital Animation 42 Searle Street WOODSTOCK Cape Town 7925 Mr N Martins Principal 0861 8222 33 (T) (021) 461-0828(F) 3 BHC School of Design (Pty) Ltd The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Diploma in Interior Design Unit 27 The Old Biscuit Mill 375 Albert Road WOODSTOCK 7700 Ms Heidi Jager Director (021) 447-7288(T) (021) 447-7288(F) 4 Boston Media House (Pty) Ltd 100 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Diploma in Media Practices Postnet Norwood Suite 287 Private Bag X5 NORWOOD 2117 Ms Carol Prins Operations Officer (011) 883-0933(T) (011) 883-0934(F) 5 Concept Interactive (Cape) Pty Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Diploma in Visual Communication Suite 159 Postnet X18 RONDEBOSCH 7701 Mrs E Simlah General Manager (021) 461 3371 (T) (021) 461 3307/086 519 7008 (F) -30- 6 Design Academy of Fashion (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act 101 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

until 31 December 2013) A) Diploma in Fashion PO BOX 13390 MOWBRAY 7705 Ms B Fobian Principal (021) 448 9379 (T) (021) 447 6708 (F) 7 Embury Institute for Teacher Education (Pty) Ltd (The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Certificate in Pre-school Education b) Diploma in Pre-school and Foundation Phase Teacher assistant c) Bachelor of Education Foundation Phase Private Bag X5 DALBRIDGE 4014 Mr J Human Principal (031) 303-7390(T) (031) 303-7391(F) 8 Empilweni Education (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) b) Diploma in General Nursing 102 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

PO Box 131315 BRYANSTON 2021 Mrs Magda van Zyl (011) 886 9150 (011) 886 5982 (F) 9 Friends of Design- Academy of Digital Arts (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Higher Certificate in Print and Publishing PO Box 961 GREENPOINT 8051 Ms E C Sernyanszky Director (021) 461 0974 (T) (021) 461 0971 (F) 10 Headstart Mercy Montessori Training Centre (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Diploma in Early Childhood Development 139 1st Avenue KENILWORTH Cape Town Ms S Cunningham Director (021) 683 – 3458(T) 103 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(021) 797 - 6234 (F) -31- 11 Healthnicon SA (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Diploma in General Nursing PO Box 12939 QUEENSWOOD Pretoria 1021 Ms N Rudman Director (021) 333-5046 (T) (021) 333-3841 (F) 12 IHT Hotel School (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Diploma in Hospitality Management PO Box 6682 WELGEMOED 7538 Ms Zanette Swart Manager (021) 948-0664 (T) (021) 948-0574 (F) 13 Institute of Natural Health (Pty) Ltd (The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 104 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

December 2011) a) Higher Certificate in Health Sciences b) Diploma in Health Sciences (Vibrational) c) Diploma in Therapeutic Massage d) Diploma in Therapeutic Aromatherapy P.O. Box 751949 GARDENVIEW 2047 Dr Debbie Fawell Principal (011) 605 2934 (T) (011) 447 6747 (F) 14 International Academy of Health and Skincare (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Diploma: Health and Skin Care Therapy PO Box 6342 ROGGEBAAI 8012 Ms M Grewe Chief Executive Officer (021) 421 6661 (T) (021) 425 1880 (F) 15 Life Healthcare Group (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) 105 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

a) Advanced Diploma in Medical and Surgical Nursing PO Box X13 NORTHLANDS 2116 Mrs A Singh Health Science Manager (011) 219 9144 (T) (011) 219 9001 (F) -32- 16 Medi-Clinic Limited The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a)Diploma in General Nursing Science b)Diploma in Operating Room Practice PO Box 456 STELLENBOSCH 7599 Ms A Stroh Manager (021) 809 6500 (T) (021) 886 6233 (F) 17 Open Learning Group (Pty) Ltd The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Certificate in Logistics Management Open Learning House c/o Hendrick Potgieter Road & 14th Avenue WELTEVREDEN PARK 106 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

1715 Ms N Jordan Quality Assurance Manager (011) 670 4700 (T) (011) 675 2592 (F) 18 Private Hotel School (Pty) Ltd (The) The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Advanced Diploma in Hospitality Education PO Box 12207 Die Boord STELLENBOSCH 7613 Mr H Olckers Chief Executive Officer (021) 886 8121 (T) (021) 886 7995 (F) 19 Ruth Prowse School of Art (Association incorporated under section 21) The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Diploma in Graphic Design b) Diploma in Photography c) Diploma in Fine Art P O Box 89 WOODSTOCK 7915

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Mrs Eunice Geustyn Executive Head (021) 556 5856 (T) (086) 560 2103 (F) 20 Seth Mokitimi Methodist Seminary (Association incorporated under section 21) The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Bachelor of Theology Private Bag X6 CASCADES 3202 Dr Ross Olivier President (033) 386 0151/4/8 (T) (033) 386 3930 (F) -33- 21 Spero Villioti Elite Design Academy (Pty) Ltd The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Diploma in Fashion Design 3rd Floor, South Wing Hyde Park Shopping Centre HYDE PARK 2196 Mr Spero Villioti Director (011) 325 6088 (T) (011) 325 6079 (F) 108 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

22 Style Design College (Pty) Ltd The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2011) a) Diploma in Graphic Design PO Box 436 HILLCREST 3610 Mr Claude Fourie Managing Director (031) 266 8505 (T) (031) 266 8505 (F) 23 Theological Education by Extension College (Association incorporated under section 21) (The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Higher Certificate in Theology b) Diploma in Theology and Ministry c) Bachelor of Theology Note: The Diploma in Theology has been de-registered. Theological Education by Extension College must serve a phasing-out period with respect to this programme from 20 November 2009 to 31 December 2010. PO Box 74257 TURFONTEIN 109 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

2140 Dr CAE Moodie CEO and Principal (011) 683 3284 (T) (011) 683 3522 (F) 25 Union Bible Institute (Association incorporated under section 21) The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2013) a) Higher Certificate in Theology Po Box 50 HILTON 3245 Dr G Mnisi Principal (033) 343 4547 (T) (033) 343 1795 (F) -34- 4. EXTENSION OF PROVISIONAL REGISTRATION The following institution has been granted an extension of its provisional registration in accordance with section 54(5) of the Act. NAME ADDRESS CONTACT PERSON TEL. & FAX. NRS 1 Centre for Fine Art Animation & Design (Pty) Ltd (The following programme is registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Diploma in Multimedia PO Box 26465 ISIPINGO BEACH 110 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

4115 Mr Krish Moodley Academic Director (031) 305 2480 (T) (031) 307 6966 (F) 2 CTI Education Group (Pty) Ltd (The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Certificate in Information Systems (Software Development) b) Certificate in Information Systems (Internet Development) c) Certificate in Information Systems (Engineering Development) d) Certificate in Comprehensive Programming P O Box 1398 RANDBURG 2125 Mr T Magabane Director (011) 467- 8422 (T) (011) 467- 8477 (F) 3 Red and Yellow School of Logic and Magic (Pty) Ltd (The following programmes are registered in terms of section 54(3) of the Higher Education Act until 31 December 2010) a) Diploma in Copywriting b) Diploma in Graphic Design and Art Direction 111 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

c) Diploma in Marketing and Advertising PO Box 12415 CAPE TOWN 8010 Ms H Pearson Director (021) 462-1946 (T) (021) 461 4535 (F) -35- 5. INSTITUTIONS NOTIFIED BY THE REGISTRAR THAT THEIR REGISTRATION HAS BEEN CANCELLED OR HAS LAPSED EFFECTIVE FROM THE DATE INDICATED NAME ADDRESS CONTACT PERSON TEL. & FAX. NRS 1 Complimentary Body Works (Pty) Ltd t/a Complementary Health Centre a) Diploma in Therapeutic Aromatherapy b) Diploma in Therapeutic Reflexology Reasons for cancellation notification Request by institution Date when cancellation comes into effect: 31 December 2010 P O Box 12262 HATFIELD 0083 Mrs B McCormick Principal (012) 342-2250(T) (012) 342-2201(F) 2 Henley Management College 112 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

(The) (Incorporated in the United Kingdom) a) Masters in Business Administration Reasons for cancellation notification Ceasing to provide higher education Date when cancellation comes into effect: 31 December 2010 Note: Pipeline students from Henley Management College must be transferred to Henley Business School Limited as per the conditions set by the Registrar. PO Box 2890 SUNNINGHILL 2157 Mr F Acheampong Academic Director (011) 575 7604 (T) (011) 576 7604 (F) -36- 6. INSTITUTIONS FOR WHICH CANCELLATION OR LAPSE OF REGISTRATION HAS COME INTO EFFECT A de-registered institution is an institution whose registration has been cancelled in terms of section 62(1) of the Higher Education Act. The following institutions fall into this category: 1) Academy of Advanced Technology 2) Academy of Financial Markets 3) Bantori Business College (Pty) Ltd 4) Bethel College 5) Birnam Business College (Pty) Ltd 6) Bond South Africa 113 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

7) Cape Bible Training Centre 8) Centre for Logistics Excellence (Pty) Ltd 9) Centre for Urban Theological Studies 10) College Campus (Now operating as a site of delivery for The Independent Institute of Education (Pty) Ltd) 11) College of Marketing and Sales Management 12) College of Vocational Studies 13) Columbus Commercial College (Pty) Ltd. 14) Contemporary Music College 15) Credo College 16) Durban Christian Centre 17) Durban College of Management and Economics 18) Durban Institute of Therapeutic Massage and Bodywork (Pty) Ltd 19) Evangelies-Gereformeerde Bybelkollege 20) Gauteng School of Management Training Centre (Pty) Ltd 21) Giyani College of Technology and Management 22) Graduate Academy of South Africa 23) Hampton College t/a Hampton Community College 24) Haute Couture School of Fashion Design 25) Imperial Underwood Campus 26) Jill Farquharson College of Physical and Beauty Therapy 27) Lowveld Tertiary College 28) Maccauvlei Training and Conference Centre 29) Mediatek Training Institute 30) Mentornet (Pty) Ltd 31) MSC Private College 32) Natural Health and Beauty College cc 33) Northern Cape Careers College 34) Patrick Commercial College (Pty) Ltd 35) Pax Commercial College (Pty) Ltd. 36) Pinnacle Business College 37) Primarius Privaat Kollege (Pty) Ltd 38) Promat College of Education

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39) Professional Colleges of Southern Africa (PCSA) 40) PRISA Education and Training Centre 41) Reebok Education (Pty) Ltd 42) Rissik Business School (Pty) Ltd 43) Rosebank College (Now operating as a site of delivery for The Independent Institute of Education (Pty) Ltd) 44) School of Complementary Health 45) School of Effective Reflexology Methods (Pty) Ltd 46) School of Hand and Foot Reflexology (Pty) Ltd -37- 47) South African College of Complementary Therapies cc 48) Studium Philosophicum 49) Train-A-Child 50) Training for Management Trust 51) Tremar Training College 52) Varsity College (Now operating as a site of delivery for The Independent Institute of Education (Pty) Ltd) 53) Vega, The School of Brand Communications (Now operating as a site of delivery for The Independent Institute of Education (Pty) Ltd) 54) Yaraka School of Holistic Therapies 7. INSTITUTIONS WHICH HAVE REQUESTED THAT THE REGISTRAR DISCONTINUE THEIR REGISTRATION Institutions may request that the Registrar discontinue their registration in accordance with the stipulations of the Act and the Regulations. The following institutions fall into this category: a. Academy of Learning b. Allenby Campus c. Cedar College of Education d. De Montfort South Africa e. Success College ENQUIRIES Members of the public who wish to enquire about the process of registration as well as the registration status of a private education institution can contact: The Director Private Higher Education Institutions 115 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Department of Education 123 Schoeman Street Private Bag X 895 Pretoria 0001 Telephone: (012) 312 5253 (012) 312 5320 Facsimile: (012) 324 6343 e-mail: [email protected]

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Appx 6

POSTAL PROVINCE DISTRICT CENTRE TOWN/CITY CODE ADDRESS

KWAZULU- OTHUKELA ABANTUNGWA HIGH SCHOOL PO Box 533 ESTCOURT 3310 NATAL KWAZULU- VRYHEID ABAQULUSI HIGH SCHOOL NATAL KWAZULU- UMLAZI AJ MWELASE SECONDARY SCHOOL PO Box 35 LAMONTVILLE 4027 NATAL KWAZULU- PINETOWN ALBINI HIGH SCHOOL PO Box 84 HAMMARSDALE 3700 NATAL KWAZULU- OTHUKELA AMAHLUBI SECONDARY SCHOOL Private Bag X7096 ESTCOURT 3310 NATAL KWAZULU- AMAJUBA DISTRICT - AMAJUBA HIGH SCHOOL Private Bag X6605 NEWCASTLE 4940 NATAL NEWCASTLE KWAZULU- PINETOWN AMANDLETHU SECONDARY SCHOOL Private Bag X035 INANDA 4310 NATAL KWAZULU- OTHUKELA AMANGWANE NATAL KWAZULU- EMPANGENI AMANGWE HIGH SCHOOL PO Box 200 EMPANGENI 3880 NATAL KWAZULU- UMLAZI AMANZIMTOTI HIGH SCHOOL Private Bag X20017 AMANZIMTOTI 4125 NATAL KWAZULU- PINETOWN AMAOTI no.3 COMBINED SCHOOL NATAL KWAZULU- OTHUKELA AMAPHISI NATAL KWAZULU- ILLEMBE AMAPHUPHESIZWE SECONDARY SCHOOL PO Box 496 MAPHUMULO 4470 NATAL KWAZULU- PINETOWN AMATSHEZULU HIGH SCHOOL PO Box 411 HAMMARSDALE 3700 NATAL KWAZULU- AMAJUBA DISTRICT - AMAZULU HIGH SCHOOL PO Box 14024 MADADENI 2951 NATAL NEWCASTLE 117 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- PINETOWN AMOTI No 3 NATAL KWAZULU- OBONJENI ASIPHIKELELE NATAL KWAZULU- PINETOWN AVOCA SECONDARY SCHOOL 60 BHAMO AVENUE AVOCA 4051 NATAL KWAZULU- EMPANGENI BALONDO HIGH SCHOOL PO Box 7617 EMPANGENI 3910 NATAL KWAZULU- VRYHEID BAMBANANI HIGH SCHOOL Private Bag X69 PIET RETIEF 2380 NATAL KWAZULU- OTHUKELA BANGANI HIGH SCHOOL Private Bag X1604 BERGVILLE 3350 NATAL KWAZULU- VRYHEID BAQULUSINI COMBINED PO Box 1303 VRYHEID 3100 NATAL KWAZULU- UMZINYATHI BATHEMBU HIGH SCHOOL Private Bag X529 TUGELA FERRY 3010 NATAL KWAZULU- UMLAZI BECHET SECONDARY SCHOOL 34 BARNS ROAD SYDENHAM 4091 NATAL KWAZULU- PINETOWN BELVERTON SECONDARY SCHOOL PO Box 503 TONGAAT 4400 NATAL KWAZULU- EMPANGENI BHAMU HIGH SCHOOL PO Box 2926 ESHOWE 3815 NATAL KWAZULU- OTHUKELA BHANDE NATAL KWAZULU- VRYHEID BHAQALWESIZWE HIGH SCHOOL Private Bag X6162 NONGOMA 3950 NATAL KWAZULU- UGU BHEKAMEVA HIGH SCHOOL PO Box 137 HIGHFLATS 3306 NATAL KWAZULU- OTHUKELA BHEKATHINA HIGH SCHOOL PO Box 1322 ESTCOURT 3310 NATAL KWAZULU- EMPANGENI BHEKIKUSASA HIGH SCHOOL PO Box 519 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI BHEKUKWAZI SECONDARY SCHOOL PO Box 907 EMPANGENI 3880 NATAL

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KWAZULU- OBONJENI BHEVULA HIGH SCHOOL Private Bag X625 UBOMBO 3970 NATAL KWAZULU- VRYHEID BHOKWE SECONDARY SCHOOL PO Box 1875 NONGOMA 3950 NATAL KWAZULU- OBONJENI BHUKWANA HIGH SCHOOL PO Box 7 MBAZWANA 3974 NATAL KWAZULU- OBONJENI BIVA COMBINED SCHOOL NATAL KWAZULU- EMPANGENI BIZIMALI HIGH SCHOOL Private Bag X145 NKANDLA 3855 NATAL KWAZULU- UMLAZI BONELA SECONDARY SCHOOL PO Box 31037 MAYVILLE 4058 NATAL KWAZULU- OBONJENI BONGA SECONDARY SCHOOL PO Box 522 HLUHLUWE 3960 NATAL KWAZULU- VRYHEID BONGOKUHLE SECONDARY SCHOOL NATAL KWAZULU- OTHUKELA BONOKUHLE HIGH SCHOOL Private Bag X10 LOSKOP 3330 NATAL KWAZULU- UMLAZI BRETTONWOOD HIGH SCHOOL PO Box 41635 ROSSBURGH 4072 NATAL KWAZULU- PINETOWN BROOKDALE SECONDARY SCHOOL PO Box 60306 PHOENIX 4080 NATAL KWAZULU- PINETOWN BUFFELSDALE SECONDARY SCHOOL PO Box 305 TONGAAT 4400 NATAL KWAZULU- PINETOWN BUHLEBEMFUNDO SECONDARY SCHOOL PO Box 1696 NEW GERMANY 3620 NATAL KWAZULU- UGU BUHLEBETHU HIGH SCHOOL PO Box 31901 MORRISON 4226 NATAL KWAZULU- AMAJUBA DISTRICT - BUHLEBOMZINYATHI SECONDARY SCHOOL PO Box 31518 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- OBONJENI BUKIMVELO HIGH SCHOOL Private Bag X6010 HLUHLUWE 3960 NATAL KWAZULU- UMZINYATHI BUSANA HIGH SCHOOL PO Box 1057 GREYTOWN 3250 NATAL

119 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- UMZINYATHI CABANGOKUHLE HIGH SCHOOL PO Box 56 TUGELA FERRY 3010 NATAL KWAZULU- AMAJUBA DISTRICT - CACAMEZELA SECONDARY SCHOOL Private Bag X4022 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- UMZINYATHI CANDABUTHULE HIGH SCHOOL Private Bag X5512 GREYTOWN 3250 NATAL KWAZULU- SISONKE CARL MALCOMESS HIGH SCHOOL Private Bag X509 KOKSTAD 4700 NATAL KWAZULU- UMZINYATHI CELUMUSA SECONDARY SCHOOL Private Bag X112 BLOOD RIVER 3102 NATAL KWAZULU- DUNNOTTAR UMLAZI CENTENARY SECONDARY SCHOOL ASHERVILLE 4091 NATAL AVENUE KWAZULU- SISONKE CENTOCOW HIGH SCHOOL Private Bag X269 CENTOCOW 3266 NATAL KWAZULU- UMLAZI CHATSWORTH SECONDARY SCHOOL PO Box 562294 CHATSWORTH 4030 NATAL KWAZULU- UMLAZI CHESTERVILLE SECONDARY SCHOOL Private Bag X02 MAYVILLE 4058 NATAL KWAZULU- ILLEMBE CHIEF NGONYAMA SECONDARY SCHOOL PO Box 90554 OZWATHINI 3242 NATAL KWAZULU- OTHUKELA COLENSO COMBINED SCHOOL PO Box 167 COLENSO 3360 NATAL KWAZULU- UMLAZI CROSSMOOR SECONDARY SCHOOL PO Box 56571 CHATSWORTH 4030 NATAL KWAZULU- PINETOWN CRYSTAL POINT SECONDARY SCHOOL PO Box 60455 PHOENIX 4068 NATAL KWAZULU- PINETOWN DABEKA SECONDARY SCHOOL PO Box 43170 INANDA 4310 NATAL KWAZULU- MOUNT PINETOWN DALEVIEW SECONDARY SCHOOL PO Box 206 4300 NATAL EDGECOMBE KWAZULU- AMAJUBA DISTRICT - DANNHAUSER SECONDARY SCHOOL PO Box 54 DANHAUSER 3080 NATAL DANNHAUSER KWAZULU- ILLEMBE DARNALL SECONDARY SCHOOL PO Box 27 DARNALL 4480 NATAL

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KWAZULU- OTHUKELA NATAL DARUL HIKMA ISLAMIC KWAZULU- PINETOWN DASSENHOEK HIGH SCHOOL PO Box 11219 MARIANNHILL 3601 NATAL KWAZULU- AMAJUBA DISTRICT - DEDANGIFUNDE HIGH SCHOOL PO Box 60394 INGQAYIZIVELE 2957 NATAL NEWCASTLE KWAZULU- PINETOWN DICK NDLOVU HIGH SCHOOL PO Box 1366 PINETOWN 3600 NATAL KWAZULU- VRYHEID NATAL DINGUKWAZI SECONDARY SCHOOL KWAZULU- EMPANGENI DLANGEZWA HIGH SCHOOL Private Bag X1004 KWADLANGEZWA 3886 NATAL KWAZULU- AMAJUBA DISTRICT - DNC COMBINED PO Box 235 DURNACOL 3082 NATAL DANNHAUSER KWAZULU- EMPANGENI DONDOTHA HIGH SCHOOL PO Box 1278 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI DOVER COMBINED PO Box 44 EMPANGENI 3880 NATAL KWAZULU- PINETOWN DR JL DUBE NATAL KWAZULU- EMPANGENI DR SJ BALOYI PO Box 1802 NQUTHU 3135 NATAL KWAZULU- OTHUKELA DRAKENSBERG COMPREHENSIVE SCHOOL PO Box 1823 ESTCOURT 3310 NATAL KWAZULU- OTHUKELA DRAKENSBERG SECONDARY SCHOOL PO Box 164 ESTCOURT 3310 NATAL KWAZULU- EMPANGENI DUMANIKAHLE HIGH SCHOOL PO Box 1806 EMPANGENI 3880 NATAL KWAZULU- PINETOWN DUMEHLEZI HIGH SCHOOL Private Bag X060 KWA MASHU 4360 NATAL KWAZULU- UMZINYATHI DUNDEE HIGH SCHOOL PO Box 102 DUNDEE 3000 NATAL KWAZULU- UMZINYATHI DUNDEE SECONDARY SCHOOL PO Box 107 DUNDEE 3000 NATAL

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KWAZULU- UMLAZI DURBAN ACADEMY HIGH SCHOOL PO Box 21042 BLUFF 4036 NATAL KWAZULU- PINETOWN EARLINGTON SECONDARY SCHOOL PO Box 60478 PHOENIX 4068 NATAL KWAZULU- MOUNT PINETOWN EASTBURY SECONDARY SCHOOL PO Box 32 4300 NATAL EDGECOMBE KWAZULU- UMGUNGUNDLOVU EASTWOOD SECONDARY SCHOOL PO Box 8642 CUMBERWOOD 3235 NATAL KWAZULU- UGU ECEKEZA SECONDARY SCHOOL PO Box 759 HARDING 4680 NATAL KWAZULU- UMLAZI EFFINGHAM SECONDARY SCHOOL PO Box 40205 RED HILL 4071 NATAL KWAZULU- UMZINYATHI EKUCABANGENI SECONDARY SCHOOL PO Box 444 NQUTHU 3135 NATAL KWAZULU- EMPANGENI EKUPHELENI SECONDARY SCHOOL Private Bag X1301 KWAMBONAMBI 3915 NATAL KWAZULU- EMPANGENI EKUPHIWENI JS Private Bag X4802 NKANDLA 3855 NATAL KWAZULU- VRYHEID EKUTHUTHUKENI SECONDARY SCHOOL Private Bag X4802 NKANDLA 3855 NATAL KWAZULU- UMLAZI EKWAZINI HIGH SCHOOL PO Box 54880 UMLAZI 4031 NATAL KWAZULU- EMPANGENI ELANGENI SECONDARY SCHOOL PO Box 332 EMPANGENI 3880 NATAL KWAZULU- UGU ELWAZI HIGH SCHOOL PO Box 81 HIGHFLATS 3306 NATAL KWAZULU- AMAJUBA DISTRICT - EMALAHLENI COMBINED SCHOOL PO Box 97 UTRECHT 2980 NATAL NEWCASTLE KWAZULU- EMPANGENI EMONDINI HIGH SCHOOL PO Box 2469 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI EMOYENI HIGH SCHOOL Private Bag X1023 GINGINDLOVU 3800 NATAL KWAZULU- VRYHEID NATAL EMPILWENI JS

122 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- OBONJENI EMTHULASIZWE HIGH SCHOOL PO Box 3623 MTUBATUBA 3935 NATAL KWAZULU- OTHUKELA ENGQONDWENI HIGH SCHOOL PO Box 13903 WASBANK 2920 NATAL KWAZULU- EMPANGENI ENHLANGWINI SECONDARY SCHOOL PO Box 1248 EMPANGENI 3880 NATAL KWAZULU- VRYHEID ENHLOPHENI SECONDARY SCHOOL NATAL KWAZULU- EMPANGENI ENTEMBENI HIGH SCHOOL PO Box 97 MELMOTH 3835 NATAL KWAZULU- AMAJUBA DISTRICT - ENZIMANE COMBINED SCHOOL PO Box 296 UTRECHT 2980 NATAL DANNHAUSER KWAZULU- OBONJENI EQAKWINI HIGH SCHOOL PO Box 1214 MTUBATUBA 3935 NATAL KWAZULU- EMPANGENI ESHOWE HIGH SCHOOL Private Bag X526 ESHOWE 3815 NATAL KWAZULU- UMZINYATHI ESIKHUMBUZWENI SECONDARY SCHOOL PO Box 656 NQUTHU 3135 NATAL KWAZULU- OBONJENI ESIQIWINI SECONDARY SCHOOL PO Box 932 MTUBATUBA 3935 NATAL KWAZULU- UMLAZI ESIZIBENI SIVANANDA SCHOOL PO Box 567 AMANZIMTOTI 4125 NATAL KWAZULU- UMGUNGUNDLOVU ESTHER PAYNE SECONDARY SCHOOL 211 BOMBAY ROAD NORTHDALE 3201 NATAL KWAZULU- UMZINYATHI ETHANGENI COMBINED SCHOOL PO Box 1862 DUNDEE 3000 NATAL KWAZULU- EMPANGENI EZAKHELENI HIGH SCHOOL Private Bag X2342 EMPANGENI 3880 NATAL KWAZULU- OBONJENI EZIBUKWENI SECONDARY SCHOOL Private Bag X019 JOZINI 3969 NATAL KWAZULU- OBONJENI EZIFUNDENI NATAL KWAZULU- EMPANGENI EZIGQIZWENI HIGH SCHOOL Private Bag X7819 EMPANGENI RAIL 3910 NATAL

123 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- UGU EZINQOLENI JS PO Box 301 IZINGOLWENI 4260 NATAL KWAZULU- ILLEMBE EZITHABENI SECONDARY SCHOOL PO Box 261 STANGER 4450 NATAL KWAZULU- PINETOWN FAIRBREEZE SECONDARY SCHOOL PO Box 230 MAIDSTONE 4380 NATAL KWAZULU- VRYHEID FALAZA HIGH SCHOOL Private Bag X6043 NONGOMA 3950 NATAL KWAZULU- VRYHEID FELIFA SECONDARY SCHOOL PO Box 1083 ULUNDI 3838 NATAL KWAZULU- MOUNT PINETOWN FERNDALE COMBINED SCHOOL PO Box 202 4300 NATAL EDGECOMBE KWAZULU- PINETOWN FORESTHAVEN SECONDARY SCHOOL PO Box 60863 PHOENIX 4068 NATAL KWAZULU- UMZINYATHI FUNDOKUHLE HIGH SCHOOL Private Bag X507 TUGELA FERRY 3010 NATAL KWAZULU- UMGUNGUNDLOVU FUNDOKUHLE SECONDARY SCHOOL PO Box 73494 IMBALI 3219 NATAL KWAZULU- VRYHEID FUNDUKHALIPHE SECONDARY SCHOOL NATAL KWAZULU- UMLAZI FUTURA HIGH SCHOOL PO Box 1070 DURBAN 4000 NATAL KWAZULU- UGU GALENI HIGH SCHOOL PO Box 60 IZOTSHA 4242 NATAL KWAZULU- OTHUKELA GANNAHOEK NATAL KWAZULU- ILLEMBE GCINIMFUNDO SECONDARY SCHOOL PO Box 43065 INANDA 4310 NATAL KWAZULU- VRYHEID GELEKEDLE SECONDARY SCHOOL PO Box 1 HLOBANE 3145 NATAL KWAZULU- PINETOWN GELOFTE HIGH SCHOOL Private Bag X9009 PINETOWN 3600 NATAL KWAZULU- ILLEMBE GIJIMANI SECONDARY SCHOOL PO Box 1240 TONGAAT 4400 NATAL

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KWAZULU- OBONJENI GILONKI SECONDARY SCHOOL PO Box 1598 MTUBATUBA 3935 NATAL KWAZULU- PINETOWN GLENHAVEN SECONDARY SCHOOL PO Box 1103 VERULAM 4340 NATAL KWAZULU- ILLEMBE GLENHILLS SECONDARY SCHOOL PO Box 3939 STANGER 4450 NATAL KWAZULU- UMLAZI GLENOVER SECONDARY SCHOOL PO Box 562285 CHATSWORTH 4030 NATAL KWAZULU- UMLAZI GLENWOOD HIGH SCHOOL 1 NICHOLSON ROAD GLENWOOD 4001 NATAL KWAZULU- VRYHEID GOBENI COMBINED SCHOOL PO Box 1363 VRYHEID 3100 NATAL KWAZULU- UGU GOBUME HIGH SCHOOL Private Bag X555 UMZINTO 4200 NATAL KWAZULU- OBONJENI GODLOZA HIGH SCHOOL Private Bag X5029 HLABISA 3937 NATAL KWAZULU- EMPANGENI GOLOZELA SECONDARY SCHOOL PO Box 166 NKANDLA 3286 NATAL KWAZULU- NATAL UMZINYATHI GORDON MEMORIAL H KWAZULU- MOUNT PINETOWN GREENBURY SECONDARY SCHOOL PO Box 207 4300 NATAL EDGECOMBE KWAZULU- UMZINYATHI GREYTOWN SECONDARY SCHOOL PO Box 90 GREYTOWN 3250 NATAL KWAZULU- AMAJUBA DISTRICT - GROENVLEI HIGH SCHOOL PO Box 22 WAKKERSTROOM 2480 NATAL DANNHAUSER KWAZULU- UMLAZI GROSVENOR BOYS` HIGH SCHOOL PO Box 21012 BLUFF 4036 NATAL KWAZULU- MOUNT PINETOWN GROVE END SECONDARY SCHOOL PO Box 55 4300 NATAL EDGECOMBE KWAZULU- UGU GUGULESIZWE SECONDARY SCHOOL PO Box 386 SCOTTBURGH 4180 NATAL KWAZULU- EMPANGENI GWEBUSHE JS POSTNET SUITE 74 3815 NATAL

125 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- OBONJENI NATAL HAMBISANANI KWAZULU- UGU HARDING SECONDARY SCHOOL Private Bag X1002 HARDING 4680 NATAL KWAZULU- OTHUKELA HARVEST COMBINED SCHOOL PO Box 886 LADYSMITH 3370 NATAL KWAZULU- PINETOWN HAVENPARK SECONDARY SCHOOL PO Box 60432 PHOENIX 4080 NATAL KWAZULU- VRYHEID NATAL HESHE SECONDARY SCHOOL KWAZULU- NATAL PINETOWN HIGHWAY CHRISTIAN ACADEMIC CENTRE KWAZULU- AMAJUBA DISTRICT - NATAL NEWCASTLE HOPE HIGH SCHOOL Private Bag X6631 NEWCASTLE 2940 KWAZULU- PINETOWN HILLCREST HIGH SCHOOL Private Bag X1012 HILLCREST 3650 NATAL KWAZULU- UMLAZI HILLGROVE SECONDARY SCHOOL PO Box 76005 MARBLE RAY 4037 NATAL KWAZULU- PINETOWN HILLVIEW SECONDARY SCHOOL Private Bag X01 LAURIEN CREST 4028 NATAL KWAZULU- PINETOWN HLAHLINDLELA HIGH SCHOOL PO Box 1230 HILLCREST 3650 NATAL KWAZULU- EMPANGENI HLAKANIPHANI SECONDARY SCHOOL PO Box 152 MTHUNZINI 3867 NATAL KWAZULU- AMAJUBA DISTRICT - HLALANATHI HIGH SCHOOL Private Bag X5021 MADADENI 2951 NATAL NEWCASTLE KWAZULU- EMPANGENI HLAMVANA SECONDARY SCHOOL Private Bag X8542 ESIKHAWINI 3887 NATAL KWAZULU- UMZINYATHI HLUBI HIGH SCHOOL PO Box 391 NQUTHU 3135 NATAL KWAZULU- UMLAZI HUNT ROAD SECONDARY SCHOOL 415 BEREA ROAD Berea 4001 NATAL KWAZULU- VRYHEID HWANGANA SECONDARY SCHOOL NATAL

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KWAZULU- OBONJENI IDUNDUBALA SECONDARY SCHOOL PO Box 265 SIBHAYI 3967 NATAL KWAZULU- PINETOWN IGUGULABASHA HIGH SCHOOL PO Box 97 KWA MASHU 4360 NATAL KWAZULU- OBONJENI IGUGULESIZWE SECONDARY SCHOOL PO Box 69 JOZINI 3969 NATAL KWAZULU- VRYHEID IKHETHELO SECONDARY SCHOOL PO Box 121 EMONDLO 3105 NATAL KWAZULU- AMAJUBA DISTRICT - IKHWEZI HIGH SCHOOL Private Bag X5030 MADADENI 2951 NATAL NEWCASTLE KWAZULU- OBONJENI IKUSASALETHU SECONDARY SCHOOL PO Box 815 MTUBATUBA 3935 NATAL KWAZULU- UMGUNGUNDLOVU IKUSASELIHLE HIGH SCHOOL PO Box 3574 PIETERMARITZBURG 3200 NATAL KWAZULU- PINETOWN ILANGA SECONDARY SCHOOL PO Box 267 CLERNAVILLE 3602 NATAL KWAZULU- UMGUNGUNDLOVU IMBALI JS Private Bag X532 IMPENDLE 3227 NATAL KWAZULU- VRYHEID IMBILANE HIGH SCHOOL PO Box 328 ULUNDI 3838 NATAL KWAZULU- ILLEMBE IMBUYISELO HIGH SCHOOL PO Box 3929 STANGER 4450 NATAL KWAZULU- AMAJUBA DISTRICT - IMPALA HIGH SCHOOL PO Box 19006 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- ILLEMBE IMPOQABULUNGU SECONDARY SCHOOL Private Bag X6052 MANDINI 4490 NATAL KWAZULU- SISONKE IMPUNGA SECONDARY SCHOOL Private Bag X0508 UMZINTO 4200 NATAL KWAZULU- INANADA NEWTOWN COMPREHENSIVE PINETOWN Private Bag X0002 PHOENIX 4068 NATAL SCHOOL KWAZULU- UMGUNGUNDLOVU INDALA HIGH SCHOOL Private Bag X1002 RICHMOND 3780 NATAL KWAZULU- AMAJUBA DISTRICT - INDONSA SECONDARY SCHOOL Private Bag X4020 OSIZWENI 2952 NATAL DANNHAUSER

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KWAZULU- ILLEMBE INDUKWENTSHA SECONDARY SCHOOL PO Box 90132 OZWATHINI 3242 NATAL KWAZULU- OTHUKELA INGULA HIGH SCHOOL PO Box 8182 LADYSMITH 3370 NATAL KWAZULU- PINETOWN INHLAKANIPHO HIGH SCHOOL PO Box 27182 KWA MASHU 4360 NATAL KWAZULU- UMGUNGUNDLOVU INHLANHLAYABEBHUZE HIGH SCHOOL PO Box 334 CATO RIDGE 3680 NATAL KWAZULU- UMGUNGUNDLOVU INJOLOBA SECONDARY SCHOOL PO Box 50 HOWICK 3290 NATAL KWAZULU- OTHUKELA INTANDOYESIZWE HIGH SCHOOL PO Box 15053 WASBANK 2920 NATAL KWAZULU- VRYHEID INTONGA HIGH SCHOOL PO Box 1030 PONGOLA 3170 NATAL KWAZULU- PINETOWN INTSHISEKELO SECONDARY SCHOOL PO Box 43114 INANDA 4310 NATAL KWAZULU- VRYHEID IQHAWELESIZWE CP PO Box 24 SWART - MFOLOZI 3115 NATAL KWAZULU- EMPANGENI ISANDLWANA SECONDARY SCHOOL PO Box 951 GINGINDLOVU 3800 NATAL KWAZULU- PINETOWN ISIBONELO SECONDARY SCHOOL PO Box 01 KWA MASHU 4360 NATAL KWAZULU- PINETOWN ISIBUKOSEZWE HIGH SCHOOL PO Box 181 HAMMARSDALE 3700 NATAL KWAZULU- OBONJENI ISICELOSETHU HIGH SCHOOL PO Box 180 INGWAVUMA 3968 NATAL KWAZULU- ILLEMBE ISIFISOSETHU SECONDARY SCHOOL PO Box 231 NDWEDWE 4342 NATAL KWAZULU- VRYHEID ISIHLAHLASENKOSI HIGH SCHOOL Private Bag X8558 ESIKHAWINI 3887 NATAL KWAZULU- AMAJUBA DISTRICT - ISIKHALISEZWE HIGH SCHOOL PO Box 141872 MADADENI 2951 NATAL NEWCASTLE KWAZULU- EMPANGENI ISIPHEPHELO HIGH SCHOOL PO Box 724 KWAMBONAMBI 3915 NATAL

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KWAZULU- AMAJUBA DISTRICT - ISIPHOSEMVELO HIGH SCHOOL PO Box 9230 DUNDEE 3000 NATAL DANNHAUSER KWAZULU- UMLAZI ISIPINGO SECONDARY SCHOOL PO Box 26450 ISIPINGO BEACH 4115 NATAL KWAZULU- OBONJENI ISIVUNGUVUNGU JS PO Box 437 JOZINI 3969 NATAL KWAZULU- PINETOWN ISIZINDA SECONDARY SCHOOL PO Box 9 ST WENDELINS 3609 NATAL KWAZULU- UMLAZI ISOLEMAMBA SECONDARY SCHOOL PO Box 72982 MOBENI 4060 NATAL KWAZULU- OBONJENI ISOLESIZWE SECONDARY SCHOOL PO Box 846 MTUBATUBA 3935 NATAL KWAZULU- EMPANGENI ISULOMPHAKATHI S PO Box 62466 EMPANGENI 3880 NATAL KWAZULU- VRYHEID IVUNA HIGH SCHOOL Private Bag X5093 NONGOMA 3950 NATAL KWAZULU- VRYHEID IVUNGU HIGH SCHOOL PO Box 4 CEZA 3866 NATAL KWAZULU- UMZINYATHI JAJILE HIGH SCHOOL MSINGA NATAL KWAZULU- VRYHEID NATAL JAMES NXUMALO AGRICULTURAL SCHOOL KWAZULU- OBONJENI JEVU JS PO Box 159 JOZINI 3969 NATAL KWAZULU- PINETOWN J G ZUMA NATAL KWAZULU- OBONJENI JOHN WESLEY KOSI BAY PRIVATE NATAL KWAZULU- UGU JOLWAYO SECONDARY SCHOOL PO Box 6 HARDING 4680 NATAL KWAZULU- SISONKE JOZANA SS PO Box 116 UMZIMKULU 3297 NATAL KWAZULU- OBONJENI JUSTICE NXUMALO NATAL

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KWAZULU- VRYHEID KANYEKANYE SECONDARY SCHOOL NATAL KWAZULU- UMLAZI KENMONT SCHOOL Private Bag X3 FYNNLAND 4020 NATAL KWAZULU- PINETOWN KHABAZELA HIGH SCHOOL Private Bag X1002 HILLCREST 3650 NATAL KWAZULU- PINETOWN KHAMANGWA SECONDARY SCHOOL PO Box 43392 INANDA 4310 NATAL KWAZULU- OTHUKELA KHANDIMFUNDO NATAL KWAZULU- VRYHEID KHANYANJALO SECONDARY SCHOOL Private Bag X306 PAULPIETERSBURG 3180 NATAL KWAZULU- ILLEMBE KHANYISA SECONDARY SCHOOL Private Bag X227 OZWATHINI 3242 NATAL KWAZULU- UMGUNGUNDLOVU KHARINA SECONDARY SCHOOL PO Box 649 LUXMI 3207 NATAL KWAZULU- UMLAZI KHARWASTAN SECONDARY SCHOOL PO Box 56548 CHATSWORTH 4030 NATAL KWAZULU- ILLEMBE KHETHIMFUNDO SECONDARY SCHOOL PO Box 1602 TONGAAT 4400 NATAL KWAZULU- VRYHEID KHETHUKUTHULA SECONDARY SCHOOL PO Box 50552 OSIZWENI 2952 NATAL KWAZULU- OBONJENI KHOBONGO JS Private Bag X2214 INGWAVUMA 3968 NATAL KWAZULU- EMPANGENI KHOMBINDLELA HIGH SCHOOL PO Box 1010 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI KHULA HIGH SCHOOL Private Bag X8521 ESIKHAWINI 3887 NATAL KWAZULU- VRYHEID KHULUMELUZULU HIGH SCHOOL PO Box 76 PONGOLA 3170 NATAL KWAZULU- VRYHEID KING DINUZULU HIGH SCHOOL PO Box 230 NONGOMA 3950 NATAL KWAZULU- VRYHEID KING PHUMUZUZULU HIGH SCHOOL NATAL

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KWAZULU- VRYHEID KING SENZANGAKHONA HIGH SCHOOL NATAL KWAZULU- UMLAZI KINGSWAY HIGH SCHOOL Private Bag X20007 AMANZIMTOTI 4125 NATAL KWAZULU- VRYHEID KITAKITA HIGH SCHOOL Private Bag X6205 NONGOMA 3950 NATAL KWAZULU- OTHUKELA KLIPRIVER HIGH SCHOOL PO Box 215 LADYSMITH 3370 NATAL KWAZULU- ILLEMBE KRANSKOP HIGH SCHOOL PO Box 57 KRANSKOP 3268 NATAL KWAZULU- OBONJENI KUFEZEKILE SECONDARY SCHOOL PO Box 1379 MTUBATUBA 3935 NATAL KWAZULU- UMLAZI KUSWAG HIGH SCHOOL Private Bag X20005 AMANZIMTOTI 4125 NATAL KWAZULU- OBONJENI NATAL KWABAMBA JS KWAZULU- PINETOWN KWABAZOTHINI HIGH SCHOOL Private Bag X1010 HILLCREST 3650 NATAL KWAZULU- VRYHEID KWABHANYA SECONDARY SCHOOL PO Box 10650 VRYHEID 3100 NATAL KWAZULU- VRYHEID KWADENGE SECONDARY SCHOOL Private Bag X5011 NONGOMA 3950 NATAL KWAZULU- PINETOWN KWADINABAKUBO COMBINED SCHOOL PO Box 487 LINK HILLS 3652 NATAL KWAZULU- VRYHEID KWADOMBA HIGH SCHOOL Private Bag X6161 NONGOMA 3950 NATAL KWAZULU- OBONJENI NATAL KWAGIBA H KWAZULU- OBONJENI NATAL KWAGXABA KWAZULU- UGU KWAHLUZINGQONDO SECONDARY SCHOOL PO Box 37 UMKOMAAS 4170 NATAL KWAZULU- UGU KWAJABULA HIGH SCHOOL PO Box 35008 UMBUMBULU 4105 NATAL

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KWAZULU- UMLAZI KWAMATHANDA HIGH SCHOOL PO Box 72019 MOBENI 4060 NATAL KWAZULU- UMLAZI KWAMGAGA HIGH SCHOOL PO Box 54197 UMLAZI 4031 NATAL KWAZULU- UMGUNGUNDLOVU KWAMNCANE HIGH SCHOOL PO Box 40046 ELANDSKOP 3226 NATAL KWAZULU- VRYHEID KWANOTSHELWA SECONDARY SCHOOL PO Box 470 CORONATION 3107 NATAL KWAZULU- PINETOWN KWANTEBENI COMPREHENSIVE SCHOOL PO Box 240 BOTHA'S HILL 3660 NATAL KWAZULU- PINETOWN KWA THINTWA SCHOOL FOR DEAF NATAL KWAZULU- UMGUNGUNDLOVU KWAPATA SECONDARY SCHOOL PO Box 172 PLESSISLAER 3216 NATAL KWAZULU- UMLAZI KWASANTI PUBLIC SECONDARY SCHOOL PO Box 7 ST WENDELINS 3609 NATAL KWAZULU- ILLEMBE KWAVUSUMUZI HIGH SCHOOL Private Bag X6043 MANDINI 4490 NATAL KWAZULU- PINETOWN KWAVUTHA SECONDARY SCHOOL PO Box 43405 INANDA 4310 NATAL KWAZULU- UMZINYATHI KWAZENZELE HIGH SCHOOL Private Bag X5506 GREYTOWN 3250 NATAL KWAZULU- PINETOWN KWESETHU HIGH SCHOOL Private Bag X04 KWA MASHU 4360 NATAL KWAZULU- OTHUKELA LADYSMITH NATAL KWAZULU- UMLAZI LAKEHAVEN SECONDARY SCHOOL PO Box 76864 MARBLE RAY 4035 NATAL KWAZULU- VRYHEID LALELA FINSIHING SCHOOL NATAL KWAZULU- UMLAZI LAMONTVILLE HIGH SCHOOL Private Bag X01 MEREBANK 4059 NATAL KWAZULU- VRYHEID NATAL LANGA JS

132 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- UMGUNGUNDLOVU LANGALAKHE HIGH SCHOOL PO Box 853 EDENDALE 3217 NATAL KWAZULU- EMPANGENI LANGALIBOMVU HIGH SCHOOL PO Box 8169 EMPANGENI RAIL 3910 NATAL KWAZULU- OBONJENI LANGELIHLE NATAL KWAZULU- PINETOWN LENAREA SECONDARY SCHOOL PO Box 60484 PHOENIX 4068 NATAL KWAZULU- ILLEMBE LETHUXOLO SECONDARY SCHOOL PO Box 95 MAPHUMULO 4470 NATAL KWAZULU- NATAL UMZINYATHI LEWIS COMBINED KWAZULU- OBONJENI LIFALETHU SECONDARY SCHOOL PO Box 190 UBOMBO 3970 NATAL KWAZULU- ILLEMBE LIHLITHEMBA SECONDARY SCHOOL PO Box 1741 Verulam 4340 NATAL KWAZULU- OTHUKELA LIMEHILL HIGH SCHOOL PO Box 18319 WASBANK 2920 NATAL KWAZULU- AMAJUBA DISTRICT - LINCOLN HEIGHTS SECONDARY SCHOOL PO Box 2536 NEWCASTLE 2940 NATAL NEWCASTLE KWAZULU- EMPANGENI LINDINKOSI SECONDARY SCHOOL PO Box 271 MELMOTH 3835 NATAL KWAZULU- UMGUNGUNDLOVU LINPARK HIGH SCHOOL PO Box 21477 MAYORS WALK 3208 NATAL KWAZULU- SISONKE LITTLE FLOWER SECONDARY SCHOOL Private Bag X553 IXOPO 3276 NATAL KWAZULU- EMPANGENI LIZWI SECONDARY SCHOOL PO Box 1614 RICHARDS BAY 3900 NATAL KWAZULU- PINETOWN LOCKAT SECONDARY SCHOOL NATAL KWAZULU- EMPANGENI LUSHABA SECONDARY SCHOOL PO Box 5032 NKANDLA 3855 NATAL KWAZULU- UMGUNGUNDLOVU LUTHANDO HIGH SCHOOL Private Bag X524 IMPENDLE 3227 NATAL

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KWAZULU- UGU LUTHULI HIGH SCHOOL Private Bag X138 MTHWALUME 4186 NATAL KWAZULU- OBONJENI MABANDLENI HIGH SCHOOL Private Bag X629 UBOMBO 3970 NATAL KWAZULU- UMZINYATHI MADUDULA HIGH SCHOOL PO Box 2157 POMEROY 3020 NATAL KWAZULU- EMPANGENI MAGEMFANE HIGH SCHOOL PO Box 3079 SUNDUMBILI 4491 NATAL KWAZULU- EMPANGENI MAGQAMA HIGH SCHOOL PO Box 863 ESHOWE 3815 NATAL KWAZULU- UGU MAHELANE SECONDARY SCHOOL PO Box 22114 HLUKU 4688 NATAL KWAZULU- VRYHEID MAHLABATHINI HIGH SCHOOL PO Box 19 MAHLABATHINI 3865 NATAL KWAZULU- SISONKE MAHLAHLA SECONDARY SCHOOL PO Box 213 DONNYBROOK 3237 NATAL KWAZULU- ILLEMBE MAHLUBE SECONDARY SCHOOL PO Box 1843 TONGAAT 4400 NATAL KWAZULU- OBONJENI MAKHASA HIGH SCHOOL PO Box 609 HLUHLUWE 3960 NATAL KWAZULU- OBONJENI NATAL MALABELA JS KWAZULU- AMAJUBA DISTRICT - NATAL DANNHAUSER MALAMBULE HIGH SCHOOL KWAZULU- VRYHEID MALANDELA SECONDARY SCHOOL PO Box 41 BABANANGO 3850 NATAL KWAZULU- AMAJUBA DISTRICT - MANA HIGH SCHOOL PO Box 5839 DANNHAUSER 3080 NATAL DANNHAUSER KWAZULU- VRYHEID NATAL MANDLAKAZI HIGH SCHOOL KWAZULU- PINETOWN MANDLENKOSI HIGH SCHOOL PO Box 27055 KWA MASHU 4360 NATAL KWAZULU- EMPANGENI MANDLOSUTHU SECONDARY SCHOOL PO Box 699 ESHOWE 3815 NATAL

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KWAZULU- ILLEMBE MANGCENGEZA JS Private Bag X118 ELANDSLAAGTE 2900 NATAL KWAZULU- UGU MANGQUZUKA HIGH SCHOOL PO Box 13253 MEHLOMNYAMA 4246 NATAL KWAZULU- OBONJENI MANGWAZANA SECONDARY SCHOOL Private Bag X615 UBOMBO 3970 NATAL KWAZULU- OBONJENI NATAL MANHLENGA JS KWAZULU- OBONJENI NATAL MANKENKE KWAZULU- EMPANGENI MANQAMU HIGH SCHOOL PO Box 10124 MEERENSEE 3901 NATAL KWAZULU- EMPANGENI MANZIMHLOPHE HIGH SCHOOL PO Box 670 EMPANGENI 3880 NATAL KWAZULU- NATAL PINETOWN MAPHETHETHA SECONDARY SCHOOL KWAZULU- VRYHEID MAQHINGENDODA HIGH SCHOOL PO Box 219 ULUNDI 3838 NATAL KWAZULU- NATAL PINETOWN MAQHUTSHANA JS KWAZULU- OTHUKELA MAQOQA SECONDARY SCHOOL Private Bag X1619 BERGVILLE 3350 NATAL KWAZULU- UGU MARBURG SECONDARY SCHOOL PO Box 1890 PORT SHEPSTONE 4240 NATAL KWAZULU- UMLAZI MARGOT FONTEIN SECONDARY SCHOOL PO Box 766 PINETOWN 3600 NATAL KWAZULU- PINETOWN MARIANNRIDGE SECONDARY SCHOOL PO Box 11005 MARIANNHILL 3601 NATAL KWAZULU- UMGUNGUNDLOVU MARION HIGH SCHOOL PO Box 209 CATO RIDGE 3680 NATAL KWAZULU- EMPANGENI MASAKHANE HIGH SCHOOL PO Box 7459 EMPANGENI RAIL 3910 NATAL KWAZULU- SISONKE MASAMENI SECONDARY SCHOOL PO Box 140 DONNYBROOK 3237 NATAL

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KWAZULU- OBONJENI MASHALAZA HIGH SCHOOL PO Box 351 KWANGWANASE 3973 NATAL KWAZULU- EMPANGENI MASHINGA HIGH SCHOOL PO Box 5806 NKANDLA 3855 NATAL KWAZULU- ILLEMBE MASHIYAMAHLE SECONDARY SCHOOL PO Box 1017 VERULAM 4340 NATAL KWAZULU- OBONJENI MASIBONISANE SECONDARY SCHOOL PO Box 517 MTUBATUBA 3935 NATAL KWAZULU- VRYHEID NATAL MASIPHULA JS KWAZULU- UMGUNGUNDLOVU MATATANE SECONDARY SCHOOL PO Box 445 Suswe 0612 NATAL KWAZULU- VRYHEID NATAL MATHANGETSHITSHI HIGH SCHOOL KWAZULU- EMPANGENI MATHEKU SECONDARY SCHOOL PO Box 6766 ESHOWE 3815 NATAL KWAZULU- PINETOWN MATHINTA SECONDARY SCHOOL NATAL KWAZULU- OBONJENI MAVELA HIGH SCHOOL Private Bag X1023 JOZINI 3969 NATAL KWAZULU- OTHUKELA MAVUMBUKA HIGH SCHOOL Private Bag X19 WINTERTON 3340 NATAL KWAZULU- EMPANGENI MAVUMENGWANE HIGH SCHOOL PO Box 124 KWAPETT 3820 NATAL KWAZULU- OBONJENI MAWOMBE SECONDARY SCHOOL PO Box 729 MTUBATUBA 3935 NATAL KWAZULU- NATAL VRYHEID MAZONKE HICH SCHOOL KWAZULU- UMLAZI MBAMBANGWE SECONDARY SCHOOL PO Box 381 AMANZIMTOTI 4125 NATAL KWAZULU- EMPANGENI MBANGAYIYA JS PO Box 191 KRANSKOP 3268 NATAL KWAZULU- PINETOWN MBHEKI SECONDARY SCHOOL Private Bag X008 INANDA 4310 NATAL

136 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- OBONJENI MBONGENI HIGH SCHOOL PO Box 544 MTUBATUBA 3935 NATAL KWAZULU- UGU MBONWA SECONDARY SCHOOL Private Bag X204 NQABENI 4682 NATAL KWAZULU- OBONJENI MBOPHA HIGH SCHOOL PO Box 680 HLABISA 3937 NATAL KWAZULU- UGU MBUSI HIGH SCHOOL Private Bag X201 NQABENI 4682 NATAL KWAZULU- EMPANGENI MBUYISENI HIGH SCHOOL Private Bag X1019 KWADLANGEZWA 3886 NATAL KWAZULU- EMPANGENI MCABANGO HIGH SCHOOL Private Bag X8546 ESIKHAWINI 3887 NATAL KWAZULU- VRYHEID MCHITHEKI HIGH SCHOOL Private Bag X5006 NONGOMA 3950 NATAL KWAZULU- UMLAZI MCOTHOYI SECONDARY SCHOOL PO Box 66 ILLOVO BEACH 4155 NATAL KWAZULU- PINETOWN MDEPHA HIGH SCHOOL PO Box 313 CATO RIDGE 3680 NATAL KWAZULU- UGU MDLANGASWA HIGH SCHOOL Private Bag X897 PORT SHEPSTONE 4240 NATAL KWAZULU- UGU MDLANGATHI SECONDARY SCHOOL PO Box 960 HARDING 4680 NATAL KWAZULU- OBONJENI MDOLOMBA NATAL KWAZULU- OBONJENI MDUKU HIGH SCHOOL PO Box 58 HLUHLUWE 3960 NATAL KWAZULU- VRYHEID MDUMELA SECONDARY SCHOOL PO Box 163 CEZA 3866 NATAL KWAZULU- AMAJUBA DISTRICT - MDUMISENI HIGH SCHOOL Private Bag X5019 MADADENI 2951 NATAL NEWCASTLE KWAZULU- UMLAZI MEADOWLANDS SECONDARY SCHOOL PO Box 56095 CHATSWORTH 4092 NATAL KWAZULU- UMGUNGUNDLOVU MEHLOKAZULU SECONDARY SCHOOL PO Box 10 IMBALI 4503 NATAL

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KWAZULU- UMLAZI MEREBANK SECONDARY SCHOOL PO Box 25 MEREBANK 4104 NATAL KWAZULU- VRYHEID MEYAMA HIGH SCHOOL Private Bag X6154 NONGOMA 3950 NATAL KWAZULU- VRYHEID NATAL MFINYELI H KWAZULU- ILLEMBE MGANDENI HIGH SCHOOL Private Bag X6047 MANDENI 4490 NATAL KWAZULU- EMPANGENI MGEZENI HIGH SCHOOL PO Box 2011 EMPANGENI 3880 NATAL KWAZULU- UMZINYATHI MGIDLA HIGH SCHOOL PO Box 1461 VRYHEID 3100 NATAL KWAZULU- EMPANGENI MGITSHWA HIGH SCHOOL PO Box 2103 EMPANGENI 3880 NATAL KWAZULU- OBONJENI MGWAZENI SECONDARY SCHOOL PO Box 918 MTUBATUBA 3935 NATAL KWAZULU- UMZINYATHI MGWEMPISI COMBINED SCHOOL PO Box 1419 GREYTOWN 3250 NATAL KWAZULU- UMLAZI MHAWU HIGH SCHOOL Private Bag X04 NTOKOZWENI 4066 NATAL KWAZULU- UMZINYATHI MHLAKOTHI HIGH SCHOOL Private Bag X526 TUGELA FERRY 3010 NATAL KWAZULU- OTHUKELA MHLANGANYELWA COMBINED SCHOOL PO Box 3465 LADYSMITH 3370 NATAL KWAZULU- OTHUKELA MHUBHENI HIGH SCHOOL PO Box 1140 ESTCOURT 3310 NATAL KWAZULU- UMGUNGUNDLOVU MJELE SECONDARY SCHOOL PO Box 93 OZWATHINI 3242 NATAL KWAZULU- OBONJENI MKHALIPHI HIGH SCHOOL Private Bag X5006 HLABISA 3937 NATAL KWAZULU- UMGUNGUNDLOVU MKHOBENI HIGH SCHOOL PO Box 616 RICHMOND 3780 NATAL KWAZULU- EMPANGENI MKHOMBISI HIGH SCHOOL Private Bag X20063 EMPANGENI 3880 NATAL

138 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- UMZINYATHI ML SULTAN GLENCOE S PO Box 85 GLENCOE 2930 NATAL KWAZULU- UMGUNGUNDLOVU ML SULTAN PMB SECONDARY SCHOOL PO Box 8337 CUMBERWOOD 3235 NATAL KWAZULU- UMZINYATHI MLANDOWETHU SECONDARY SCHOOL NATAL KWAZULU- OBONJENI MLINGO HIGH SCHOOL PO Box 8527 EGAGASINI 3972 NATAL KWAZULU- UGU MLONDE HIGH SCHOOL PO Box 237 RAMSGATE 4285 NATAL KWAZULU- UMGUNGUNDLOVU MLUNGISI SECONDARY SCHOOL PO Box 314 PLESSISLAER 3216 NATAL KWAZULU- UMLAZI MNGANIWAKHE SECONDARY SCHOOL PO Box 112 ILLOVO BEACH 4155 NATAL KWAZULU- UGU MNGOMENI HIGH SCHOOL PO Box 27836 UMZINTO 4200 NATAL KWAZULU- EMPANGENI MNINGI HIGH SCHOOL PO Box 2110 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI MNQANDI HIGH SCHOOL Private Bag X138 NKANDLA 3855 NATAL KWAZULU- EMPANGENI MNYAKANYA HIGH SCHOOL PO Box 1084 ESHOWE 3815 NATAL KWAZULU- NATAL VRYHEID MNYAMANA HIGH SCHOOL KWAZULU- PINETOWN MNYAMENI SECONDARY SCHOOL PO Box 473 BOTHA'S HILL 3660 NATAL KWAZULU- UMLAZI MONTARENA SECONDARY SCHOOL PO Box 56586 CHATSWORTH 4030 NATAL KWAZULU- OBONJENI MOSES ZIKHALI SECONDARY SCHOOL PO Box 124 MBAZWANA 3974 NATAL KWAZULU- PINETOWN MOUNTVIEW SECONDARY SCHOOL PO Box 114 VERULAM 4340 NATAL KWAZULU- UMLAZI MOWAT PARK HIGH SCHOOL PO Box 33028 MONTCLAIR 4061 NATAL

139 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- UMGUNGUNDLOVU MPANDE HIGH SCHOOL Private Bag X7014 PIETERMARITZBURG 3200 NATAL KWAZULU- EMPANGENI MPHEMBA HIGH SCHOOL PO Box 325 NKANDLA 3855 NATAL KWAZULU- VRYHEID MPIKANINA SECONDARY SCHOOL NATAL KWAZULU- OBONJENI MPIYAKHE HIGH SCHOOL Private Bag X304 MBAZWANA 3974 NATAL KWAZULU- VRYHEID MPOFINI SECONDARY SCHOOL PO Box 10263 VRYHEID 3100 NATAL KWAZULU- UMGUNGUNDLOVU MPOLWENI SECONDARY SCHOOL PO Box 75885 MPOLWENI 3225 NATAL KWAZULU- UMGUNGUNDLOVU MPOPHOMENI SECONDARY SCHOOL PO Box 138 MERRIVALE 3291 NATAL KWAZULU- VRYHEID MPUNGAMHLOPHE SECONDARY SCHOOL PO Box 28187 MELMOTH 3835 NATAL KWAZULU- UMZINYATHI MQAMATHI HIGH SCHOOL Private Bag X518 TUGELA FERRY 3010 NATAL KWAZULU- UGU MQHAKAMA HIGH SCHOOL PO Box 181 HIGHFLATS 3306 NATAL KWAZULU- PINETOWN MQHAWE SECONDARY SCHOOL PO Box 43051 INANDA 4310 NATAL KWAZULU- OBONJENI MSHUDU JS PO Box 386 KWANGWANASE 3973 NATAL KWAZULU- UGU MSHWESHWE HIGH SCHOOL PO Box 386 KWANGWANASE 3973 NATAL KWAZULU- UMZINYATHI MSIMBU SECONDARY SCHOOL Private Bag X5550 NQUTHU 3135 NATAL KWAZULU- OBONJENI MSIYANE HIGH SCHOOL PO Box 407 JOZINI 3969 NATAL KWAZULU- UMLAZI MTHAMBO HIGH SCHOOL Private Bag X40091 UMBUMBULU 4105 NATAL KWAZULU- OTHUKELA MTHANIYA NATAL

140 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- OBONJENI NATAL MTHANTI COMMERCIAL SCHOOL KWAZULU- VRYHEID NATAL MTHINGANA JS KWAZULU- EMPANGENI MTHIYAQHWA SECONDARY SCHOOL Private Bag X142 NKANDLA 3855 NATAL KWAZULU- UMGUNGUNDLOVU MTHULI SECONDARY SCHOOL PO Box 187 OZWATHINI 3242 NATAL KWAZULU- VRYHEID MTHUNZIWOXOLO SECONDARY SCHOOL PO Box 922 MAHLABATHINI 3838 NATAL KWAZULU- UGU MTHUSI HIGH SCHOOL PO Box 9 PADDOCK 4244 NATAL KWAZULU- OBONJENI MTSHAKELA SECONDARY SCHOOL PO Box 649 PONGOLA 3170 NATAL KWAZULU- OBONJENI MTSHELEKWANE SECONDARY SCHOOL Private Bag X2260 INGWAVUMA 3968 NATAL KWAZULU- UMZINYATHI MUDEN COMBINED SCHOOL PO Box 8 MUDEN 3251 NATAL KWAZULU- UMZINYATHI MUNTUKABONI SECONDARY SCHOOL PO Box 363 KRANSKOP 3268 NATAL KWAZULU- VRYHEID MUZIWESIZWE HIGH SCHOOL PO Box 657 PAULPIETERSBURG 3180 NATAL KWAZULU- PINETOWN MVABA HIGH SCHOOL PO Box 43346 INANDA 4310 NATAL KWAZULU- VRYHEID MVUZINI SECONDARY SCHOOL PO Box 1618 EMONDLO 3105 NATAL KWAZULU- PINETOWN MYEKA SECONDARY SCHOOL PO Box 2539 MBOZAMO 4310 NATAL KWAZULU- AMAJUBA DISTRICT - MZAMO HIGH SCHOOL PO Box 1802 NEWCASTLE 2940 NATAL NEWCASTLE KWAZULU- ILLEMBE MZINGEZWI SECONDARY SCHOOL Private Bag X506 NDWEDWE 4342 NATAL KWAZULU- UMLAZI MZIWAMANDLA HIGH SCHOOL PO Box 54149 UMLAZI 4031 NATAL

141 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- PINETOWN MZUVELE SECONDARY SCHOOL PO Box 27024 KWA MASHU 4360 NATAL KWAZULU- UMLAZI NATHANIEL SABELO SCHOOL Private Bag X1020 UMBUMBULU 4105 NATAL KWAZULU- OTHUKELA NCINJANE SECONDARY SCHOOL PO Box 308 LADYSMITH 3370 NATAL KWAZULU- SISONKE NDABISEKHAYA HIGH SCHOOL PO Box 169 BULWER 3244 NATAL KWAZULU- OBONJENI NDAMKANE HIGH SCHOOL Private Bag X2241 INGWAVUMA 3968 NATAL KWAZULU- EMPANGENI NDESHENI HIGH SCHOOL Private Bag X8545 ESIKHAWINI 3887 NATAL KWAZULU- UMLAZI NDEYA ZENEX SECONDARY SCHOOL PO Box 519 ADAMS MISSION 4100 NATAL KWAZULU- PINETOWN NDGENGETHO HIGH SCHOOL PO Box 2317 PINETOWN 3600 NATAL KWAZULU- UMZINYATHI NDLANGAMANDLA HIGH SCHOOL NATAL KWAZULU- VRYHEID NDLOVANA HIGH SCHOOL PO Box 459 ULUNDI 3838 NATAL KWAZULU- ILLEMBE NDONDAKUSUKA SECONDARY SCHOOL PO Box 4072 MANDENI 4490 NATAL KWAZULU- ILLEMBE NDUKENDE SECONDARY SCHOOL PO Box 393 KRANSKOP 3268 NATAL KWAZULU- OBONJENI NDUMO SECONDARY SCHOOL PO Box 6811 QOTHO 3964 NATAL KWAZULU- OTHUKELA NETHEZEKA HIGH SCHOOL Private Bag X9946 LADYSMITH 3370 NATAL KWAZULU- UMLAZI NEW WEST SECONDARY SCHOOL PO Box 76132 MARBLE RAY 4035 NATAL KWAZULU- PINETOWN NEWLANDS EAST SECONDARY SCHOOL PO Box 76101 MARBLE RAY 4035 NATAL KWAZULU- UMGUNGUNDLOVU NGANGEZWE HIGH SCHOOL PO Box 47 CATO RIDGE 3680 NATAL

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KWAZULU- UMGUNGUNDLOVU NGCEDOMHLOPHE HIGH SCHOOL PO Box 264 MERRIVALE 3291 NATAL KWAZULU- OBONJENI NGEBEZA HIGH SCHOOL Private Bag X5028 HLABISA 3937 NATAL KWAZULU- OTHUKELA NGIBONGELENI HIGH SCHOOL Private Bag X03 LOSKOP 3330 NATAL KWAZULU- VRYHEID NGOTSHE SECONDARY SCHOOL Private Bag X05 LOUWSBURG 3150 NATAL KWAZULU- VRYHEID NGQENGELELE HIGH SCHOOL PO Box 800 MAHLABATHINI 3865 NATAL KWAZULU- ILLEMBE NGQOKWANE HIGH SCHOOL PO Box 2322 STANGER 4450 NATAL KWAZULU- ILLEMBE NGUNGWINI SECONDARY SCHOOL Private Bag X519 NDWEDWE 4342 NATAL KWAZULU- OBONJENI NHLAMBANATHI NATAL KWAZULU- OBONJENI NATAL NHLANGE JS KWAZULU- PINETOWN NHLANHLAYETHU SECONDARY SCHOOL Private Bag X028 KWAMASHU 4360 NATAL KWAZULU- OBONJENI NHLIZIYO SECONDARY SCHOOL PO Box 1411 MTUBATUBA 3935 NATAL KWAZULU- AMAJUBA DISTRICT - NHLOSOKUHLE HIGH SCHOOL PO Box 142000 MADADENI 2951 NATAL NEWCASTLE KWAZULU- VRYHEID NHLUNGWANE SECONDARY SCHOOL NATAL KWAZULU- PINETOWN NILGIRI SECONDARY SCHOOL PO Box 647 NAGINA 3604 NATAL KWAZULU- OTHUKELA NJEZA SECONDARY SCHOOL PO Box 1796 ESTCOURT 3330 NATAL KWAZULU- ILLEMBE NJUBANJUBA SECONDARY SCHOOL PO Box 517 SHAKASKRAAL 4430 NATAL KWAZULU- OBONJENI NKODIBE SECONDARY SCHOOL PO Box 801 MTUBATUBA 3935 NATAL

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KWAZULU- OBONJENI NKOMBOSE NATAL KWAZULU- UGU NKONKA HIGH SCHOOL Private Bag X5870 PORT SHEPSTONE 4240 NATAL KWAZULU- UMZINYATHI NKONZA SECONDARY SCHOOL PO Box 115 POMEROY 3020 NATAL KWAZULU- OBONJENI NKOSANA NATAL KWAZULU- PINETOWN NKOSIBOMVU SECONDARY SCHOOL Private Bag X21 TONGAAT 4400 NATAL KWAZULU- PINETOWN NKOSINATHI SECONDARY SCHOOL Private Bag X43224 INANDA 4310 NATAL KWAZULU- EMPANGENI NKOSITHANDILE SECONDARY SCHOOL PO Box 8077 EMPANGENI RAIL 3910 NATAL KWAZULU- OBONJENI NOBIYA SECONDARY SCHOOL NATAL KWAZULU- OBONJENI NODINEKA JS PO Box 259 JOZINI 3969 NATAL KWAZULU- PINETOWN NOGUNJWA HIGH SCHOOL PO Box 169 CATO RIDGE 3680 NATAL KWAZULU- UMGUNGUNDLOVU NOMASWAZI HIGH SCHOOL 100 CHURCH STREET Pietermaritzburg 3201 NATAL KWAZULU- OBONJENI NOMATHIYA SECONDARY SCHOOL PO Box 728 Mtubatuba 3935 NATAL KWAZULU- ILLEMBE NOMBIKA SECONDARY SCHOOL Private Bag X509 NDWEDWE 4342 NATAL KWAZULU- UGU NOMBUSO HIGH SCHOOL Private Bag X02 MUNSTER 4278 NATAL KWAZULU- UMGUNGUNDLOVU NONDENISA SECONDARY SCHOOL PO Box 207 OZWATHINI 3242 NATAL KWAZULU- OBONJENI NONDUMISO SECONDARY SCHOOL Private Bag X5033 HLABISA 3937 NATAL KWAZULU- EMPANGENI NONGWELEZA HIGH SCHOOL Private Bag X20091 EMPANGENI 3880 NATAL

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KWAZULU- ILLEMBE NONHLEVU SECONDARY SCHOOL PO Box 629 STANGER 4450 NATAL KWAZULU- UMGUNGUNDLOVU NORTHBURY PARK SECONDARY SCHOOL PO Box 387 LUXMI 3207 NATAL KWAZULU- PINETOWN NORTHMEAD SECONDARY SCHOOL PO Box 60668 PHOENIX 4080 NATAL KWAZULU- PINETOWN NQABAKAZULU HIGH SCHOOL PO Box 27068 KWA MASHU 4360 NATAL KWAZULU- VRYHEID NSABEKHULUMA HIGH SCHOOL PO Box 187 MAHLABATHINI 3865 NATAL KWAZULU- OBONJENI NSALAMANGA NATAL KWAZULU- VRYHEID NSIKAYENDLU HIGH SCHOOL Private Bag X90 ULUNDI 3838 NATAL KWAZULU- UMGUNGUNDLOVU NSIKAYETHU SECONDARY SCHOOL PO Box 3027 PIETERMARITZBURG 3200 NATAL KWAZULU- UGU NTABALUKHOZI HIGH SCHOOL PO Box 141 HIGHFLATS 3306 NATAL KWAZULU- EMPANGENI NTABANTUZUMA HIGH SCHOOL PO Box 1498 ESHOWE 3815 NATAL KWAZULU- OBONJENI NATAL NTAMINEMIDWA H KWAZULU- OTHUKELA NTATHAKUSA SECONDARY SCHOOL PO Box 153 WINTERTON 3340 NATAL KWAZULU- PINETOWN NTEE HIGH SCHOOL PO Box 680 PINETOWN 3600 NATAL KWAZULU- OBONJENI NATAL NTSINDE COMMERCIAL H KWAZULU- UMGUNGUNDLOVU NYONITHWELE SECONDARY SCHOOL Private Bag X503 PLESSISLAER 3216 NATAL KWAZULU- EMPANGENI NZUZA SECONDARY SCHOOL Private Bag X1016 GINGINDLOVU 3800 NATAL KWAZULU- UMLAZI OGWINI COMPREHENSIVE SCHOOL Private Bag X01 UMLAZI 4031 NATAL

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KWAZULU- PINETOWN OHLANGE SECONDARY SCHOOL Private Bag X20 INANDA 4310 NATAL KWAZULU- UMLAZI OKUMHLOPHE SECONDARY SCHOOL PO Box 36615 NTOKOZWENI 4066 NATAL KWAZULU- EMPANGENI OLD MILL HIGH SCHOOL PO Box 754 EMPANGENI 3880 NATAL KWAZULU- EMPANGENI ONGOYE SECONDARY SCHOOL Private Bag X1005 KWADLANGEZWA 3886 NATAL KWAZULU- UMLAZI OPEN AIR HIGH SCHOOL Private Bag X05 BEREA 4007 NATAL KWAZULU- VRYHEID OPHONGOLA HIGH SCHOOL PO Box 667 Pongola 3170 NATAL KWAZULU- AMAJUBA DISTRICT - OSIZWENI HIGH SCHOOL Private Bag X4029 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- ILLEMBE OUR LADY OF THE ROSA Private Bag X505 DALTON 3236 NATAL KWAZULU- UMLAZI OVERPORT SECONDARY SCHOOL PO Box 701290 OVERPORT 4067 NATAL KWAZULU- PINETOWN PALMVIEW SECONDARY SCHOOL PO Box 2058 VERULAM 4340 NATAL KWAZULU- AMAJUBA DISTRICT - PANORAMA COMBINED SCHOOL PO Box 5331 NEWCASTLE 2940 NATAL NEWCASTLE KWAZULU- UMLAZI PARKHILL SECONDARY SCHOOL PO Box 40396 DURBAN 4071 NATAL KWAZULU- UMLAZI PHAMBILI HIGH SCHOOL PO Box 25145 ROSSBURGH 4072 NATAL KWAZULU- UMZINYATHI PHATHIZWE SECONDARY SCHOOL NATAL KWAZULU- UGU PHATHWA SECONDARY SCHOOL PO Box 1224 MARGATE 4275 NATAL KWAZULU- PINETOWN PHEMBISIZWE HIGH SCHOOL Private Bag X015 KWA MASHU 4360 NATAL KWAZULU- AMAJUBA DISTRICT - PHENDUKANI HIGH SCHOOL Private Bag X5028 MADADENI 2951 NATAL NEWCASTLE

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KWAZULU- VRYHEID PHIKWASE HIGH SCHOOL PO Box 331 CEZA 3866 NATAL KWAZULU- EMPANGENI PHINDULIMI HIGH SCHOOL PO Box 295 ESHOWE 3815 NATAL KWAZULU- OBONJENI PHIWAMANDLA SECONDARY SCHOOL PO Box 1515 MTUBATUBA 3935 NATAL KWAZULU- PINETOWN PHOENIX MUSLIM SCHOOL NATAL KWAZULU- MOUNT PINETOWN PHOENIX SECONDARY SCHOOL PO Box 205 4300 NATAL EDGECOMBE KWAZULU- OTHUKELA PHOWENI SECONDARY SCHOOL Private Bag X9986 LADYSMITH 3370 NATAL KWAZULU- VRYHEID PHUMANYOVA HIGH SCHOOL Private Bag X6134 NONGOMA 3950 NATAL KWAZULU- OBONJENI PHUNGAZA HIGH SCHOOL Private Bag X2248 INGWAVUMA 3968 NATAL KWAZULU- PINETOWN PINETOWN GIRLS` HIGH SCHOOL PO Box 1153 PINETOWN 3600 NATAL KWAZULU- VRYHEID PIONIER HIGH SCHOOL Private Bag X9413 Vryheid 3100 NATAL KWAZULU- VRYHEID PONGOLA AKADEMIE PO Box 3 PONGOLA 3170 NATAL KWAZULU- VRYHEID PONGOLA INTERMEDIATE SCHOOL PO Box 169 PONGOLA 3170 NATAL KWAZULU- UMLAZI PORT NATAL HIGH SCHOOL Private Bag X9 CONGELLA 4013 NATAL KWAZULU- UGU PORT SHEPSTONE HIGH SCHOOL Private Bag X831 PORT SHEPSTONE 4240 NATAL KWAZULU- UGU PORT SHEPSTONE SECONDARY SCHOOL PO Box 68 PORT SHEPSTONE 4240 NATAL KWAZULU- UMLAZI PR PATHER SECONDARY SCHOOL PO Box 31367 MEREBANK 4059 NATAL KWAZULU- VRYHEID NATAL PRINCE BHEKINTHINTA

147 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

KWAZULU- VRYHEID PRINCE MNYAYIZA HIGH SCHOOL PO Box 2003 NONGOMA 3950 NATAL KWAZULU- VRYHEID PRINCE NDABUKO HIGH SCHOOL Private Bag X6044 NONGOMA 3950 NATAL KWAZULU- VRYHEID PRINCE SOJIYISA HIGH SCHOOL Private Bag X6242 NONGOMA 3950 NATAL KWAZULU- VRYHEID NATAL PRINCE TOKOTOKO HIGH SCHOOL KWAZULU- UMLAZI PROTEA SECONDARY SCHOOL PO Box 562427 CHATSWORTH 4030 NATAL KWAZULU- ILLEMBE QALAKAHLE HIGH SCHOOL Private Bag X221 OZWATHINI 3242 NATAL KWAZULU- EMPANGENI QANTAYI HIGH SCHOOL Private Bag X8534 ESIKHAWINI 3887 NATAL KWAZULU- EMPANGENI QHAKAZA SECONDARY SCHOOL Private Bag X1033 KWADLANGEZWA 3886 NATAL KWAZULU- EMPANGENI QHAMUKA SECONDARY SCHOOL PO Box 1801 EMPANGENI 3880 NATAL KWAZULU- UMLAZI QHILIKA SECONDARY SCHOOL PO Box 54270 UMLAZI 4031 NATAL KWAZULU- UGU QHINQA HIGH SCHOOL Private Bag X711 IZINGOLWENI 4260 NATAL KWAZULU- UGU QIKO HIGH SCHOOL Private Bag X573 UMZINTO 4200 NATAL KWAZULU- ILLEMBE QINISANI HIGH SCHOOL Private Bag X04 TONGAAT 4400 NATAL KWAZULU- EMPANGENI QONDINDLELA SECONDARY SCHOOL Private Bag X06 EMPANGENI RAIL 3910 NATAL KWAZULU- UMLAZI QUEENSBURGH GIRLS` HIGH SCHOOL PO Box 28016 MALVERN 4055 NATAL KWAZULU- ILLEMBE QWABE SECONDARY SCHOOL PO Box 1941 TONGAAT 4400 NATAL KWAZULU- PINETOWN RESERVOIR HILLS SECONDARY SCHOOL PO Box 65375 RESERVOIR HILLS 4091 NATAL

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KWAZULU- PO Box 50400 Richards Bay 3900 NATAL RICHARDS BAY CHRISTIAN SCHOOL KWAZULU- EMPANGENI RICHARDS BAY SECONDARY SCHOOL PO Box 1574 RICHARDS BAY 3900 NATAL KWAZULU- UMGUNGUNDLOVU RICHMOND COMBINED SCHOOL PO Box 50 RICHMOND 3780 NATAL KWAZULU- UMLAZI RIDGE PARK COLLEGE Private Bag X003 OVERPORT 4067 NATAL KWAZULU- PINETOWN RIETVALLEI COMBINED SCHOOL PO Box 11177 INCHANGA 3670 NATAL KWAZULU- UMLAZI RISECLIFF SECONDARY SCHOOL PO Box 56516 CHATSWORTH 4030 NATAL KWAZULU- UMLAZI RIVERDENE SECONDARY SCHOOL PO Box 76252 MARBLE RAY 4037 NATAL KWAZULU- UGU ROSEVILLE SECONDARY SCHOOL Private Bag X505 UMZINTO 4200 NATAL KWAZULU- PINETOWN ROSEWAY WALDORF SECONDARY SCHOOL PO Box 503 HILLCREST 3650 NATAL KWAZULU- PINETOWN RYDALPARK SECONDARY SCHOOL PO Box 60364 PHOENIX 4068 NATAL KWAZULU- AMAJUBA DISTRICT - SABELA SECONDARY SCHOOL Private Bag X5015 MADADENI 2951 NATAL NEWCASTLE KWAZULU- UMZINYATHI SAKHISENI HIGH SCHOOL PO Box 93 TUGELA FERRY 3010 NATAL KWAZULU- ILLEMBE SAKHISIZWE HIGH SCHOOL Private Bag X10617 STANGER 4450 NATAL KWAZULU- OBONJENI SANDLASENKOSI SECONDARY SCHOOL PO Box 392 MKUZE 3965 NATAL KWAZULU- UGU SANYWANA HIGH SCHOOL PO Box 827 SCOTTBURGH 4180 NATAL KWAZULU- UGU SAPHUMULA SECONDARY SCHOOL PO Box 35130 UMBUMBULU 4105 NATAL KWAZULU- UMZINYATHI SAREL CILLIERS SECONDARY SCHOOL Private Bag X01 GLENCOE 2930 NATAL

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KWAZULU- UMLAZI SASTRI COLLEGE PO Box 47752 GREYVILLE 4023 NATAL KWAZULU- PINETOWN SASTRI PARK SECONDARY SCHOOL PO Box 60295 PHOENIX 4080 NATAL KWAZULU- AMAJUBA DISTRICT - NATAL NEWCASTLE SCHOOL OF INDUSTRIES Private Bag X6609 NEWCASTLE 2940 KWAZULU- UMLAZI SEA COW LAKE SECONDARY SCHOOL PO Box 74742 ROCHDALE PARK 4034 NATAL KWAZULU- UGU SEHOLE COMBINED SCHOOL PO Box 250 HARDING 4680 NATAL KWAZULU- VRYHEID SEKETHWAYO SECONDARY SCHOOL PO Box 1202 EMONDLO 3105 NATAL KWAZULU- AMAJUBA DISTRICT - SEKUSILE SECONDARY SCHOOL Private Bag X5013 MADADENI 2951 NATAL NEWCASTLE KWAZULU- EMPANGENI SENZAKAHLE SECONDARY SCHOOL PO Box 135 MID-ILLOVO 3780 NATAL KWAZULU- PINETOWN SENZOKWETHU SECONDARY SCHOOL PO Box 401033 RED HILL 4071 NATAL KWAZULU- AMAJUBA DISTRICT - SESIYABONGA HIGH SCHOOL Private Bag X4010 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- ILLEMBE SHAKASKRAAL SECONDARY SCHOOL PO Box 157 SHAKASKRAAL 4430 NATAL KWAZULU- UMLAZI SHALLCROSS SECONDARY SCHOOL PO Box 39207 QUEENSBURGH 4070 NATAL KWAZULU- UMGUNGUNDLOVU SHAYABANTU HIGH SCHOOL PO Box 7839 Cumberwood 3235 NATAL KWAZULU- OBONJENI SHAYINA HIGH SCHOOL Private Bag X310 KWANGWANASE 3973 NATAL KWAZULU- ILLEMBE SHEKEMBULA HIGH SCHOOL PO Box 4305 STANGER 4450 NATAL KWAZULU- OBONJENI SHENGEZA HIGH SCHOOL PO Box 283 KWANGWANASE 3973 NATAL KWAZULU- UMZINYATHI SHIYANE SECONDARY SCHOOL PO RORKESDRIFT RORKESDRIFT 3016 NATAL

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KWAZULU- OBONJENI SHIYINKOSI SECONDARY SCHOOL PO Box 493 HLABISA 3937 NATAL KWAZULU- VRYHEID SIBANISAKHE HIGH SCHOOL PO Box 5188 ULUNDI 3838 NATAL KWAZULU- OBONJENI NATAL SIBONGASONKE JS KWAZULU- UMGUNGUNDLOVU SIBONGUMUSA HIGH SCHOOL PO Box 198 WARTBURG 3233 NATAL KWAZULU- EMPANGENI SIBONOKUHLE HIGH SCHOOL PO Box 1437 EMPANGENI 3880 NATAL KWAZULU- UMLAZI SIBUSISIWE COMPREHENSIVE SCHOOL Private Bag X1010 Umbumbulu 4105 NATAL KWAZULU- VRYHEID SIBUSISO HIGH SCHOOL Private Bag X6045 NONGOMA 3950 NATAL KWAZULU- VRYHEID SICELIMFUNDO COMBINED SCHOOL PO Box 1748 NQUTHU 3135 NATAL KWAZULU- OTHUKELA SICELOKUHLE HIGH SCHOOL Private Bag X10017 LADYSMITH 3370 NATAL KWAZULU- VRYHEID SIGQAMISE SECONDARY SCHOOL PO Box 186 PONGOLA 3170 NATAL KWAZULU- OTHUKELA SIGWEJE HIGH SCHOOL PO Box 24929 WASBANK 2920 NATAL KWAZULU- UGU SIHLE HIGH SCHOOL Private Bag X532 UMZINTO 4200 NATAL KWAZULU- VRYHEID SIKHIYE SECONDARY SCHOOL PO Box 3891 EMONDLO 3105 NATAL KWAZULU- ILLEMBE SIKHONJWA SECONDARY SCHOOL PO Box 162 KRANSKOP 3268 NATAL KWAZULU- UMGUNGUNDLOVU SIKHULULIWE SECONDARY SCHOOL PO Box 48273 ELANDSKOP 3226 NATAL KWAZULU- OBONJENI SILETHUKUKHANYA HIGH SCHOOL PO Box 113 LA LUCIA 3936 NATAL KWAZULU- UMGUNGUNDLOVU SILVER HEIGHTS SECONDARY SCHOOL PO Box 34 LUXMI 3207 NATAL

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KWAZULU- ILLEMBE SINENHLANHLA SECONDARY SCHOOL PO Box 487 SHAKASKRAAL 4430 NATAL KWAZULU- OBONJENI SINETHEZEKILE COMBINED SCHOOL PO Box 105 JOZINI 3969 NATAL KWAZULU- UGU SINGELE HIGH SCHOOL PO Box 2126 AMANZIMTOTI 4125 NATAL KWAZULU- VRYHEID SINKONKONKO HIGH SCHOOL Private Bag X5033 NONGOMA 3950 NATAL KWAZULU- PINETOWN SIPHESIHLE HIGH SCHOOL PO Box 19250 INCHANGA 3670 NATAL KWAZULU- PINETOWN SIPHESIHLE SECONDARY SCHOOL PO Box 1248 VERULAM 4340 NATAL KWAZULU- OTHUKELA SIPHIMFUNDO SECONDARY SCHOOL PO Box 16601 WASBANK 2920 NATAL KWAZULU- OBONJENI SIPHOSABADLETSHE HIGH SCHOOL PO Box 20 HLUHLUWE 3960 NATAL KWAZULU- UMGUNGUNDLOVU SIQONGWENI SECONDARY SCHOOL 79 CAREY ROAD PELHAL 3200 NATAL KWAZULU- PINETOWN SITHABILE SECONDARY SCHOOL Private Bag X045 INANDA 4310 NATAL KWAZULU- OBONJENI SITHEMBINHLANHLA SECONDARY SCHOOL PO Box 707 KWANGWANASE 3972 NATAL KWAZULU- PINETOWN SITHENGILE SECONDARY SCHOOL PO Box 419 CLERNAVILLE 3602 NATAL KWAZULU- PINETOWN SITHOKOZILE SECONDARY SCHOOL PO Box 77 CLERNAVILLE 3602 NATAL KWAZULU- VRYHEID SITHOLINHLANHLA SECONDARY SCHOOL PO Box 37 NHLAZATSHE 3116 NATAL KWAZULU- NATAL PINETOWN SIVANANDA TECHNICAL SCHOOL KWAZULU- UMLAZI SIYABONGA SECONDARY SCHOOL Private Bag X2004 WINKELSPRUIT 4145 NATAL KWAZULU- PINETOWN SIYAJABULA HIGH SCHOOL PO Box 545 BOTHA'S HILL 3660 NATAL

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KWAZULU- AMAJUBA DISTRICT - SIYAMUKELA HIGH SCHOOL Private Bag X5008 MADADENI 2951 NATAL NEWCASTLE KWAZULU- UMGUNGUNDLOVU SIYANDA SECONDARY SCHOOL PO Box 2143 PIETERMARITZBURG 3200 NATAL KWAZULU- UMZINYATHI SIYANDA SECONDARY SCHOOL PO Box 3 ISANDLWANA 3005 NATAL KWAZULU- VRYHEID SIYANGEMPUMELELO HIGH SCHOOL PO Box 248 CEZA 3866 NATAL KWAZULU- ILLEMBE SIYAPHUMULA SECONDARY SCHOOL Private Bag X210 OZWATHINI 3242 NATAL KWAZULU- OBONJENI SIYAQALA SECONDARY SCHOOL PO Box 733 MTUBATUBA 3935 NATAL KWAZULU- PINETOWN SIYATHUTHUKA SECONDARY SCHOOL Private Bag X016 KWA MASHU 4360 NATAL KWAZULU- PO Box 131PO Box OBONJENI SIYELULAMA HIGH SCHOOL MTUBATUBA 3935 NATAL 131 KWAZULU- OTHUKELA SIZAKAHLE PUBLIC SCHOOL Private Bag X10035 LADYSMITH 3370 NATAL KWAZULU- OBONJENI SIZAMINQUBEKO COMBINED SCHOOL PO Box 341 KWANGWANASE 3973 NATAL KWAZULU- AMAJUBA DISTRICT - SIZANANI SECONDARY SCHOOL Private Bag X4021 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- OTHUKELA SIZATHINA HIGH SCHOOL Private Bag X16 LOSKOP 3330 NATAL KWAZULU- AMAJUBA DISTRICT - SIZIMELE HIGH SCHOOL PO Box 18 DANNHAUSER 3080 NATAL DANNHAUSER KWAZULU- SISONKE SIZISIZWE SECONDARY SCHOOL PO Box 300 HIGHFLATS 3306 NATAL KWAZULU- UGU SIZOPHUMELELA HIGH SCHOOL PO Box 10757 UMZINTO 4200 NATAL KWAZULU- UMGUNGUNDLOVU SMERO SECONDARY SCHOOL Private Bag X218 EDENDALE 3217 NATAL KWAZULU- UMGUNGUNDLOVU SOBANTU SECONDARY SCHOOL PO SOBANTU SOBANTU 3210 NATAL

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KWAZULU- UMLAZI SOBONAKHONA SECONDARY SCHOOL Private Bag X1027 UMBUMBULU 4105 NATAL KWAZULU- PINETOWN SOLVISTA SECONDARY SCHOOL PO Box 60632 PHOENIX 4068 NATAL KWAZULU- OBONJENI SOMFULA SECONDARY SCHOOL NATAL KWAZULU- VRYHEID SOZAMA HIGH SCHOOL PO Box 451 PONGOLA 3170 NATAL KWAZULU- UMLAZI SPARKS ESTATE SECONDARY SCHOOL 67 BARON GROVE MAYVILLE 4091 NATAL KWAZULU- UMZINYATHI SPRINGLAKE HIGH SCHOOL Private Bag X5549 NQUTHU 3135 NATAL KWAZULU- NATAL ST DOMINIC'S ACADEMY NEWCASTLE Private Bag X6660 NEWCASTLE 2940 KWAZULU- NATAL PINETOWN ST JUDE COLLEGE KWAZULU- PINETOWN ST JULIUS SECONDARY SCHOOL PO Box 116 CATO RIDGE 3680 NATAL KWAZULU- AMAJUBA DISTRICT - ST LEWIS BERTRANDS HIGH SCHOOL PO Box 2724 NEWCASTLE 2940 NATAL NEWCASTLE KWAZULU- AMAJUBA DISTRICT - ST OSWALD`S SECONDARY SCHOOL PO Box 1965 NEWCASTLE 2940 NATAL NEWCASTLE KWAZULU- VRYHEID ST VICTOR SECONDARY SCHOOL Private Bag X9373 VRYHEID 3100 NATAL KWAZULU- ILLEMBE STANGER HIGH SCHOOL PO Box 5 STANGER 4450 NATAL KWAZULU- ILLEMBE STANGER MANOR SECONDARY SCHOOL PO Box 952 STANGER 4450 NATAL KWAZULU- ILLEMBE STANGER ML SULTAN SECONDARY SCHOOL PO Box 203 STANGER 4450 NATAL KWAZULU- ILLEMBE STANGER SECONDARY SCHOOL PO Box 68 STANGER 4450 NATAL KWAZULU- PINETOWN STANMORE SECONDARY SCHOOL PO Box 60932 PHOENIX 4080 NATAL

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KWAZULU- OTHUKELA STEADVILLE SECONDARY SCHOOL PO Box 7 STEADVILLE 3373 NATAL KWAZULU- UMLAZI STRELITZIA SECONDARY SCHOOL PO Box 29 LOTUS PARK 4111 NATAL KWAZULU- UGU SUKAMUVA HIGH SCHOOL PO Box 11196 Umzinto 4200 NATAL KWAZULU- EMPANGENI SUNNYDALE SECONDARY SCHOOL PO Box 165 ESHOWE 3815 NATAL KWAZULU- UMGUNGUNDLOVU SWAYIMANA HIGH SCHOOL PO Box 412 WARTBURG 3233 NATAL KWAZULU- OTHUKELA TABHANE SECONDARY SCHOOL PO Box 791 BERGVILLE 3350 NATAL KWAZULU- OTHUKELA TATAZELA SECONDARY SCHOOL PO Box 66415 ESTCOURT 3310 NATAL KWAZULU- PINETOWN TEMPLE VALLEY SECONDARY SCHOOL PO Box 1271 VERULAM 4340 NATAL KWAZULU- UMGUNGUNDLOVU TENDELA COMBINED PO Box 6 ROSETTA 3301 NATAL KWAZULU- PINETOWN THABELA HIGH SCHOOL PO Box 600 BOTHA'S HILL 3660 NATAL KWAZULU- UMZINYATHI THALANA SECONDARY SCHOOL Private Bag X2029 DUNDEE 3000 NATAL KWAZULU- NATAL PINETOWN THANDAZA HIGH SCHOOL KWAZULU- NATAL PINETOWN THANDOLWESIZWE SECONDARY SCHOOL KWAZULU- EMPANGENI THANDUYISE HIGH SCHOOL Private Bag X022 EMPANGENI RAIL 3910 NATAL KWAZULU- AMAJUBA DISTRICT - THATHUNYAWO SECONDARY SCHOOL PO Box 2855 NEWCASTLE 2940 NATAL DANNHAUSER KWAZULU- OBONJENI NATAL THEKELULWAZI SECONDARY SCHOOL KWAZULU- AMAJUBA DISTRICT - THEMBALENTSHA HIGH SCHOOL Private Bag X4024 OSIZWENI 2952 NATAL DANNHAUSER

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KWAZULU- OTHUKELA THOKOZA HIGH SCHOOL Private Bag X1648 BERGVILLE 3350 NATAL KWAZULU- UMGUNGUNDLOVU THOKOZWAYO SECONDARY SCHOOL PO Box 111 MID ILLOVO 3780 NATAL KWAZULU- UGU THOLIMFUNDO SECONDARY SCHOOL PO Box 54 IZINGOLWENI 4260 NATAL KWAZULU- UGU THOLISU SECONDARY SCHOOL PO Box 11018 UMZINTO 4200 NATAL KWAZULU- OTHUKELA THOLITHEMBA HIGH SCHOOL PO Box 645 BERGVILLE 3350 NATAL KWAZULU- EMPANGENI THOLOKUHLE SECONDARY SCHOOL PO Box 1280 RICHARDS BAY 3900 NATAL KWAZULU- PINETOWN THOLULWAZI SECONDARY SCHOOL PO Box 285 PINETOWN 3600 NATAL KWAZULU- OBONJENI NATAL THONGWANA JS KWAZULU- PINETOWN THORNWOOD SECONDARY SCHOOL PO Box 1013 NAGINA 3604 NATAL KWAZULU- ILLEMBE THUKELA SECONDARY SCHOOL Private Bag X7004 SUNDUMBILI 4491 NATAL KWAZULU- PINETOWN TONGAAT SECONDARY SCHOOL PO Box 25 TONGAAT 4400 NATAL KWAZULU- PINETOWN TRENANCE MANOR SECONDARY SCHOOL PO Box 60607 PHOENIX 4068 NATAL KWAZULU- PINETOWN TRENANCE PARK SECONDARY SCHOOL PO Box 290 VERULAM 4340 NATAL KWAZULU- ILLEMBE TSHANA HIGH SCHOOL Private Bag X6030 MANDENI 4490 NATAL KWAZULU- EMPANGENI TSHELAMANZI SECONDARY SCHOOL PO Box 2262 EMPANGENI 3910 NATAL KWAZULU- ILLEMBE TSHELENKOSI SECONDARY SCHOOL Private Bag X10601 STANGER 4450 NATAL KWAZULU- TUGELA SECONDARY SCHOOL PO Box 3000 STANGER 4450 NATAL

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KWAZULU- ILLEMBE UBUHLEBEMBIZA SECONDARY SCHOOL PO Box 270 MAPHUMULO 4470 NATAL KWAZULU- OTHUKELA UBULINGA SECONDARY SCHOOL PO Box 567 BERGVILLE 3350 NATAL KWAZULU- ILLEMBE UDUMO HIGH SCHOOL PO Box 3219 MANDENI 4490 NATAL KWAZULU- OTHUKELA UKHAHLAMBA HIGH SCHOOL Private Bag X1638 BERGVILLE 3350 NATAL KWAZULU- PINETOWN UKUSA SECONDARY SCHOOL PO Box 255 CATO RIDGE 3680 NATAL KWAZULU- SISONKE UKUTHULA SECONDARY SCHOOL PO Box 52604 SANGCWABA 4206 NATAL KWAZULU- OTHUKELA UMBANGO SECONDARY SCHOOL PO Box 23849 WASBANK 2920 NATAL KWAZULU- UMLAZI UMBILO SECONDARY SCHOOL PO Box 14229 AUSTERVILLE 4005 NATAL KWAZULU- EMPANGENI UMDLAMFE SECONDARY SCHOOL Private Bag X8510 ESIKHAWINI 3887 NATAL KWAZULU- OBONJENI UMFOLOZI HIGH SCHOOL PO Box 445 MTUBATUBA 3935 NATAL KWAZULU- UMLAZI UMKHUMBI HIGH SCHOOL PO Box 649 AMANZIMTOTI 4125 NATAL KWAZULU- UMLAZI UMKOMAAS SECONDARY SCHOOL Private Bag X1029 UMKOMAAS 4170 NATAL KWAZULU- UMLAZI UMLAZI SECONDARY SCHOOL PO Box 36792 NTOKOZWENI 4066 NATAL KWAZULU- PINETOWN UMQHELE PUBLIC SCHOOL PO Box 240 CLERNAVILLE 3602 NATAL KWAZULU- PINETOWN UMTAPHO HIGH SCHOOL PO Box 76315 MARBLE RAY 4035 NATAL KWAZULU- EMPANGENI UMZIKAZI HIGH SCHOOL PO Box 57 NKANDLA 3855 NATAL KWAZULU- UGU UMZINTO SECONDARY SCHOOL PO Box 49 UMZINTO 4200 NATAL

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KWAZULU- VRYHEID UQWEQWE SECONDARY SCHOOL Private Bag X9419 VRYHEID 3100 NATAL KWAZULU- UMZINYATHI USIZO HIGH SCHOOL Private Bag X549 TUGELA FERRY 3010 NATAL KWAZULU- ILLEMBE UYIKHULU SECONDARY SCHOOL Private Bag X307 INANDA 4310 NATAL KWAZULU- EMPANGENI VELAMUVA HIGH SCHOOL PO Box 990 GINGINDLOVU 3800 NATAL KWAZULU- EMPANGENI VELANGAYE HIGH SCHOOL Private Bag X181 NKANDLA 3855 NATAL KWAZULU- ILLEMBE VELANGEZWI HIGH SCHOOL PO Box 494 MAPHUMULO 4470 NATAL KWAZULU- UMZINYATHI VELAPHANSI SECONDARY SCHOOL PO Box 685 NQUTHU 3135 NATAL KWAZULU- UMZINYATHI VELAPHI HIGH SCHOOL Private Bag X555 TUGELA FERRY 3010 NATAL KWAZULU- PINETOWN VERULAM SECONDARY SCHOOL PO Box 136 VERULAM 4340 NATAL KWAZULU- PINETOWN VERULAM ISLAMIC SCHOOL NATAL KWAZULU- OBONJENI NATAL VEZOBALA JS KWAZULU- UMGUNGUNDLOVU VOORTREKKER HIGH SCHOOL PO Box 13676 CASCADES 3202 NATAL KWAZULU- VRYHEID VRYHEID HIGH SCHOOL Private Bag X9329 VRYHEID 3100 NATAL KWAZULU- ILLEMBE VUKILE HIGH SCHOOL Private Bag X9202 MAPHUMULO 4470 NATAL KWAZULU- VRYHEID VUKUZA HIGH SCHOOL PO Box 513 MAHLABATHINI 3865 NATAL KWAZULU- OBONJENI NATAL VULAKWENILE JS KWAZULU- PINETOWN VUYISWA MTOLO HIGH SCHOOL PO Box 27183 KWA MASHU 4360 NATAL

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KWAZULU- NATAL PINETOWN WATERLOO JS KWAZULU- AMAJUBA DISTRICT - NATAL NEWCASTLE WATERVAL HIGH SCHOOL Private Bag X1006 UTRECHT - KWAZULU- OTHUKELA WEENEN COMBINED SCHOOL PO Box 82 WEENEN 3325 NATAL KWAZULU- EMPANGENI WELABASHA HIGH SCHOOL PO Box 70043 EMPANGENI 3880 NATAL KWAZULU- UMLAZI WELBEDENE SECONDARY SCHOOL PO Box 56584 CHATSWORTH 4030 NATAL KWAZULU- OTHUKELA WEMBEZI SECONDARY SCHOOL PO Box 1932 ESTCOURT 3310 NATAL KWAZULU- UMLAZI WESTCLIFF SECONDARY SCHOOL PO Box 56222 CHATSWORTH 4030 NATAL KWAZULU- PINETOWN WESTHAM SECONDARY SCHOOL PO Box 60102 PHOENIX 4068 NATAL KWAZULU- PINETOWN WESTMEAD HIGH SCHOOL NATAL KWAZULU- UMLAZI WIGGINS SECONDARY SCHOOL PO Box 30942 MAYVILLE 4091 NATAL KWAZULU- OTHUKELA WINDSOR SECONDARY SCHOOL PO Box 59 LADYSMITH 3370 NATAL KWAZULU- UMLAZI WINGEN HEIGHTS SECONDARY SCHOOL 124 Old Dunbar Road Mayville 4091 NATAL KWAZULU- UMLAZI WOODHURST SECONDARY SCHOOL PO Box 56361 CHATSWORTH 4030 NATAL KWAZULU- UMGUNGUNDLOVU WOODLANDS SECONDARY SCHOOL PO Box 854 LUXMI 3207 NATAL KWAZULU- MOUNT PINETOWN WOODVIEW SECONDARY SCHOOL PO Box 792 4300 NATAL EDGECOMBE KWAZULU- PINETOWN WYEBANK SECONDARY SCHOOL PO Box 584 KLOOF 3640 NATAL KWAZULU- AMAJUBA DISTRICT - XOLANI HIGH SCHOOL PO Box 51431 OSIZWENI 2952 NATAL DANNHAUSER

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KWAZULU- EMPANGENI YAMELA SECONDARY SCHOOL PO Box 466 ESHOWE 3815 NATAL KWAZULU- PINETOWN ZAKHE HIGH SCHOOL PO Box 27154 KWA MASHU 4360 NATAL KWAZULU- OBONJENI ZAMINTUTHUKO SECONDARY SCHOOL NATAL KWAZULU- OBONJENI ZANDLAZETHU HIGH SCHOOL Private Bag X2257 INGWAVUMA 3968 NATAL KWAZULU- SISONKE ZASHUKE HIGH SCHOOL PO Box 58895 BULWER 3244 NATAL KWAZULU- EMPANGENI ZENZELENI MASHAMASE HIGH SCHOOL PO Box 220 MTHUNZINI 3867 NATAL KWAZULU- OBONJENI ZENZELENI SECONDARY SCHOOL NATAL KWAZULU- PINETOWN ZEPH DLOMO SECONDARY SCHOOL PO Box 27181 KWA MASHU 4360 NATAL KWAZULU- AMAJUBA DISTRICT - ZIBAMBELENI HIGH SCHOOL Private Bag X4015 OSIZWENI 2952 NATAL DANNHAUSER KWAZULU- PINETOWN ZIFIKELE HIGH SCHOOL PO Box 53 INCHANGA 3670 NATAL KWAZULU- UMLAZI ZIMELE HIGH SCHOOL PO Box 24034 KWADLANGEZWA 3886 NATAL KWAZULU- UMZINYATHI ZIMISELENI JS PO Box 1709 TUGELA FERRY 3010 NATAL KWAZULU- PINETOWN ZIPHATHELE SECONDARY SCHOOL PO Box 185 CLERNAVILLE 3602 NATAL KWAZULU- EMPANGENI ZIPHOZONKE HIGH SCHOOL PO Box 636 EMPANGENI 3880 NATAL KWAZULU- UGU ZITHOKOZISE HIGH SCHOOL PO Box 1083 SCOTTBURGH 4180 NATAL KWAZULU- NATAL PINETOWN ZIZAMELE JS KWAZULU- UGU ZUZICEBO HIGH SCHOOL PO Box 22109 HLUKU 4688 NATAL

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KWAZULU- UMLAZI ZWELIBANZI HIGH SCHOOL PO Box 54542 UMLAZI 4031 NATAL KWAZULU- EMPANGENI ZWELITHINI HIGH SCHOOL PO Box 272 ESHOWE 3815 NATAL KWAZULU- VRYHEID ZWELONKE HIGH SCHOOL PO Box 558 MAHLABATHINI 3865 NATAL

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EXECUTIVE SUMMARY

In order to meet the needs of the Accelerated and Shared Growth Initiative for South Africa (ASGISA), the Department of Environmental Affairs and Tourism (DEAT) has committed itself to collaborate with the Tourism Hospitality and Sports Sector Education and Training Authority (THETA) as well as the National Business Initiative (NBI) to develop and build skills partnerships in tourism that will address the skills challenges facing the sector as well as address the transformation challenges identified.

Thus, the NBI, DEAT and THETA have commissioned Prodigy Business Services and Grant Thornton to conduct a Tourism and Sport Skills Audit. It is envisaged that the findings of this audit will feed into THETA’s Sector Skills Plan (SSP), DEAT strategic planning, as well as informing ASGISA and JIPSA.

This draft report identifies the key outcomes from this skills audit. Information to inform this report was sourced from 1 238 employer questionnaires, 55 training provider questionnaires, high-level interviews with some 49 strategically selected stakeholders and 9 focus groups with community stakeholders.

Although severe time constraints have prevailed, this particular research is by far the most comprehensive and expansive undertaken to date in respect of skills development in The Sector.

DEFINING THE TOURISM INDUSTRY

The Tourism Industry is broadly defined but essentially covers all economic activity associated with travel, including not only overnight stays but also day-travel undertaken by both foreign and domestic travellers.

Thus the tourism industry is multi-faceted and cuts across many standard economic or industry sectors. It comprises many elements of various sectors considered to be other industries, while tourism industry operators may not only serve the tourism industry.

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REVIEW OF THE TOURISM INDUSTRY FROM 1990 TO PRESENT

A brief review of the tourism sector and related skills development initiatives is depicted hereunder.

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South Africa’s tourism industry underwent extensive change and development between 1990 and 2006. Although forecasted levels of foreign visitors arrivals did not materialise in the late 1990’s and early 2000’s, based on performance in 2005 and 2006 it appears as if the tide may have turned.

Institutionally and strategically South Africa is well positioned to grow the tourism industry off a solid base.

However, the same cannot be said for skills development in the tourism sector. Skills issues identified in the 1990s have not been adequately addressed as they are the same ones that are typically raised today, inspite of the various institutional structures and programmes that have been implemented to address these issues.

It is therefore imperative that the various skills issues raised in this and other reports are dealt with concisely and effectively so that employees currently working in or entering into the sector can meaningfully contribute to the sector’s growth through the provision of appropriate skills.

STRATEGIC INSIGHT FROM HIGH-LEVEL INTERVIEWS

Stakeholders in the tourism and sport sectors identified a number of issues regarding skills development and general constraints on the tourism industry, some of these issues include:

Overall, there is a need to: Improve governing structures in terms of leadership, strategic intent, efficiency, ability to work with industry whilst reaching government objectives. Enhance monitoring and evaluation, especially in terms of the provision of training. Align skills development with industry needs. Continue marketing and other initiatives to attain overall growth in the sector. Find creative ways of getting training to the many widely dispersed organisations and employees. 165 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Inculcating a service ethos across the Sector. Ensure professional development across the Sector.

With regard to Training provision there is a need to: Bolster the quality of training provision and the number of specific providers. Introduce various tax breaks or other incentives to employers for offering training. Tax allowances must accommodate mentorship and other areas of employee support and not just learnerships. Improve training provision, which is viewed as antiquated and lacks industry expertise. Undertake demand and supply analysis to prevent training providers from being mainly bottom-line driven. Learnerships are not provider driven, which todate have resulted in unsuccessful implementation.

With regard to Scarce and critical skills: The major need is to strengthen a customer service ethic throughout The Sector. Equally, people working in The Sector have not assimilated the importance of tourism, and are inadequate in terms of projecting a positive image of South Africa and in turn do not create a great experience for tourists. This needs to be addressed immediately and must be ongoing. Communication skills, and communication in English needs to be improved.

There is a need to capacitate the sector with persons who can adequately address the needs of tourists in specific languages for example French, Spanish, Portuguese, German and over the long-term, Mandarin. However this is sector and occupation specific. The importance is not so much the language but the service ethos.

Fragmentation and poor collaboration is the key impediment amongst high-level strategic stakeholders. This needs to be addressed, as The Sector is growing but skills development remains a challenge and an impediment.

KEY FINDINGS FROM THE EMPLOYER SURVEY

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Sector Profile

The Tourism Industry, as defined by this report refers not only to the direct tourism industry but also to the sporting and gambling sectors. Thus, the following sectors are considered to be within the tourism sector (as per Theta’s mandate and chamber definitions): Hospitality Travel and Tourism Gaming and Lotteries Sport, Recreation and Fitness Conservation and Tourism Guiding

Industry Size

Quantifying the size of the tourism industry, and the various sub-sectors, is problematic due to the lack of accurate data (there is currently no database in South Africa of all entities operating in this sector). This issue is compounded by the fact that the sector is dominated by SMMEs, who operate below “the radar” and thus are not included in any official national database such as the South African Revenue Service.

As part of this study an attempt was made to quantify the sector. Below is a summary of this quantification exercise1. It must be noted, however, that this quantification only refers to those entities that are listed on one or more databases in South Africa. Thus, this quantification excludes a myriad of SMMEs operating in the sector.

Sector Size Sub-Sector Estimated Number of Estimated Number of Employers Employees

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Sector Size Sub-Sector Estimated Number of Estimated Number of Employers Employees Hospitality 28 000 290 000 Travel and Tourism 6 200 28 000 Gaming and Lotteries 740 10 000 Sport, Recreation and Fitness 3 300 21 000 Conservation and Tourist Guiding 3 500 30 000 TOTAL 41 740 379 000

Hospitality is by far the largest sub-sector, constituting around 67% of the employers and 77% of the employees in the Tourism sector.

SME Dominance

All five sub-sectors are dominated by SMEs2.

SMEs Sub-Sector Percentage SMEs in the Sub-Sector Hospitality 97% Travel and Tourism 97% Gaming and Lotteries 89% Sport, Recreation and Fitness 98% Conservation and Tourist Guiding 89%

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Many of these SMEs are owner-managed businesses, with the owner playing a major role in the organisations’s day-to-day operations. The reason for this myriad of SMEs is largely due to the fact that the barriers to entry into the sector are low i.e. little is generally required in terms of industry specific expertise and experience, there are no formal registration requirements and in many cases limited start-up capital is required (and in many cases this can be levered from existing assets). Furthermore the industry is perceived to be attractive (i.e. reap rewards) and has a geographic spread.

Although dominated by SMEs, medium and large sized employers play a pivotal role in the sector as they employ between 93% (gambling and lotteries) and 40% (Hospitality) of the workforce.

Employee Profile

The employee profile varies between sub-sectors.

Conservation and Tourist Guiding together with Hospitality are the sectors that employ the highest percentage of black people, with more than 70% of the workforce being black. However, although the racial distribution is nearing the profile of South Africa’s population it is important to note that the majority of these black employees are employed in lower skilled occupational categories. Only 20% of senior managers/ officials in the Conservation and Tourist Guiding sub-sector are black, whilst 40% of senior managers/ officials in Hospitality are black.

At 54% the Sport and Recreation sub-sector has the lowest percentage of black employees. More than 40% of the employees in the Gambling and Lotteries and Travel and Tourism sub-sectors are white.

The Gaming and Lotteries sub-sector (which is also highly regulated) has the highest percentage of black people in senior management/ official positions (56%). This percentage is not vastly different to the total percentage of black people in the workforce.

Employee Gender and Race Profile

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Sub-Sector % Black Employees3 % Female Employees4 Hospitality 71% 52% Travel and Tourism 58% 48% Gaming and Lotteries 59% 39% Sport, Recreation and Fitness 54% 46% Conservation and Tourist Guiding 74% 42% Senior Manager/ Official Profile Sub-Sector % Employees in % Black Senior Senior Manager/ Managers/ Officials Official category Hospitality 21% 40% Travel and Tourism 40% 45% Gaming and Lotteries 29% 56% Sport, Recreation and Fitness 22% 40% Conservation and Tourist Guiding 14% 20%

In terms of current skills, the Hospitality sub-sector, together with Sport, Recreation and Fitness, has a very low percentage of employees with NQF level 5-8. Furthermore the percentage of employees with a skills level of less than NQF 1, for both of these sub-sectors, is particularly high (more than 50% in Hospitality and some 44% in Sport, Recreation and Fitness).

In contrast the Travel and Tourism sub-sector’s employees are, in general, highly skilled with around three quarters having NQF level 5 or higher.

A large percentage of employees in the Conservation and Tourist Guiding sub-sector have intermediate skills levels (NQF 2-4),

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whilst the Gaming and Lotteries sub-sector has an overall, fairly skilled workforce (only 12% of employees have less than NQF level 1).

Employee Qualification Level Sub-Sector % NQF 5-8 % NQF 2-4 % < NQF 1 Hospitality 19% 28% 53% Travel and Tourism 74% 18% 7% Gaming and Lotteries 50% 38% 12% Sport, Recreation and Fitness 19% 37% 44% Conservation and Tourist Guiding 21% 54% 25%

Future Skills

All 5 sub-sectors are projecting to employ a high number of people within the next three years. This is attributed to employee churn, emigration, morality, retirement, sector growth, etc5.

Below is a summary of the main occupational categories, per sub-sector where the number of people required within the next 3 years is equivalent to 5% or more of current employee numbers. Sector specific occupational categories have been highlighted.

Due to the size of the hospitality sub-sector relative to the other sub-sectors the quantum of people needed in the next 3-years is high, however, at 35% of current employee numbers the travel and tourism sector has a dire need for travel consultants over the next 3-years.

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SOC % of Sector Estimated Employment Number of Employees Required Employment by SOC in the Hospitality Sector

Waiter/ress 13% 8 880

Cook, restaurant 13% 8 760

Cleaner 11% 7 920

Cashier 6% 4 120

Assistant Reservations/Operations Manager, 5% 3 590 Supervisor Required Employment by SOC in the Travel and Tourism Sector Travel Consultant/ Reservation Agent 35% 3 150 Bookkeeper 10% 890 Reservations/ Operations Director 9% 780 Tour Operator 7% 610 Supervisor 5% 450

Required Employment by SOC in the Gambling and Lotteries Sector Cashier 14% 178 Slots Operators 7% 89

Required Employment by SOC in the Sport, Recreation and Fitness Sector Fitness Trainer 11% 1 325

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Required Employment by SOC in the Sport, Recreation and Fitness Sector Cleaner 8% 982 Receptionist 5% 564 Required Employment by SOC in the Conservation and Tourism Guiding Sector Domestic Worker 13% 2 339 Caretaker 12% 2 172 Cleaner 8% 1 448 Tour Guides 7% 1 281 Supervisor (sector-specific) 6% 1 114 Game Ranger 5% 1 002

Hard to Fill Positions

There are a number of hard to fill positions in each of the sub-sectors. To compound the issue, many of these positions (highlighted with a star in the tables below) will require significant numbers of employees (new employees into the sector as well as churned employees) within the next 3-years. In general, the reasons given by employers as to why these positions were difficult to fill include: Lack of experience Lack of training Lack of motivation/ interest in the position Lack of customer care Poor salaries Lack of people with suitable qualifications.

Hard To Fill Positions: Hospitality Sector

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Hard To Fill Positions: Hospitality Sector Position 1 Management 2 Waitrons 3 Chefs 4 Cooks 5 Cashiers 6 Grillers 7 Bookkeepers/ finance/ accounts 8 Sales Staff

Hard To Fill Positions: Travel and Tourism Sector Position 1 Travel consultants 2 Managers 3 Tour Drivers 4 Tour Operators 5 Tour Manager 6 Tour Guide

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Hard To Fill Positions According to Survey Respondents: Gambling and Lotteries Sector Position 1 Managers / Supervisors 2 IT personnel 3 Accountant 4 Card dealers 5 HR personnel 6 Security personnel

Hard To Fill Positions According to Survey Respondents: Sport, Recreation and Fitness Sector Position 1 Fitness trainer \ instructor 2 Sales Assistant 3 Barman 4 Aerobics instructor 5 Managers / CEO 6 Yoga instructors 7 Podiatrist 8 Assistant coach 9 Cleaning staff 10 Coach

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Hard To Fill Positions According to Survey Respondents: Conservation and Tourist Guiding Position 1 Supervisors / Managers / CEO 2 Tour guides 3 Sales 4 Taxidermist 5 Rangers 6 Horticulturists 7 Chefs 8 Receptionist 9 People to replant / relocate plants 10 Trainers

Scarce and Critical Skills

Critical Skills

The key list of critical skills required for existing employees in the various sub-sectors is provided below. The listing is determined based on the number of people in the sub-sector that require the skill. Only the top critical and scarce skills per sub-sector are provided – for further details please refer to the employer findings chapter for each sub-sector.

Irrespective of occupational category, or even sub-sector, critical skills for the broader tourism sector are, in general, all focused around the following two areas: Communication 176 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Guest/ public relations.

Hospitality

Occupation Critical Learning Area

Service Workers Communication: Communicate effectively in your working (Hospitality) environment Service Workers Guest Relations: Apply principles of good customer service (Hospitality) Service Workers Communication: Apply effective listening skills (Hospitality) Service Workers Guest Relations: Behave in a professional Manner (Hospitality) Service Workers Communication: Apply effective questioning techniques (Hospitality) Service Workers Guest Relations: Display cultural awareness in dealing with (Hospitality) customers and colleagues Service Workers Guest Relations: Engage with customers appropriately (Hospitality) Service Workers Communication: Apply principles of effective non-verbal (Hospitality) communication Elementary Occupations Guest Relations: Apply principles of good customer service Service Workers Communication: Interpret and respond to written (Hospitality) communication e.g. letters, emails etc Service Workers Communication: Apply effective telephone skills (Hospitality) Senior Officials and Communication: Communicate effectively in your working Managers: Hospitality environment Elementary Occupations Communication: Communicate effectively in your working environment

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Hospitality

Occupation Critical Learning Area

Senior Officials and Guest Relations: Able to apply principles of good customer Managers: Hospitality service Clerk (Hospitality) Guest Relations: Apply principles of good customer service

Travel and Tourism

Occupation Critical Learning Area

Senior Officials and Supervision and Training: List the main tasks of supervisors Managers Senior Officials and Supervision and Training: Identify various labour legislation Managers that affects your work environment Senior Officials and Guest Relations: Apply principles of good customer service Managers Senior Officials and Communication: Apply effective telephone skills Managers Senior Officials and Communication: Apply principles of effective non-verbal Managers communication Technician and Associate Guest Relations: Apply principles of good customer service Professionals Senior Officials and Guest Relations: Display cultural awareness in dealing with Managers customers and colleagues Senior Officials and Communication: Interpret and respond to written Managers communication e.g. letters, emails etc Technician and Associate Communication: Communicate effectively in your working Professionals environment

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Travel and Tourism

Occupation Critical Learning Area

Technician and Associate Communication: Apply principles of effective non-verbal Professionals communication

Gaming and Lotteries Occupation Critical Learning Area Senior Officials & Managers Communication: Apply principles of effective non-verbal communication Senior Officials & Managers Communication: Apply effective listening skills

Sport, Recreation and Fitness Occupation Critical Learning Area

Professionals Public Relations: Engage with customers appropriately Senior Officials and Communication: Utilising a variety of tools and media to Managers communicate to an audience Clerks Public Relations: Apply principles of good customer service Security & Maintenance Public Relations: Engage with customers appropriately Senior Officials and Communication: Apply effective telephone skills Managers Clerks Public Relations: Engage with customers appropriately Senior Officials and Supervision and Training: Discuss recruitment, induction and Managers training processes Senior Officials and Public Relations: Applying principles of long-term, collaborative Managers & strategic relationships with customers 179 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Sport, Recreation and Fitness Occupation Critical Learning Area

Senior Officials and Public Relations: Coaching others on the application of Managers customer and client knowledge Senior Officials and Communication: Interpret and respond to written Managers communication e.g. letters, emails etc Professionals Public Relations: Engage with customers appropriately Senior Officials and Communication: Utilising a variety of tools and media to Managers communicate to an audience Clerks Public Relations: Apply principles of good customer service

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Conservation and Tourist Guiding

Occupation Critical Learning Area

Security & Maintenance Guest Relations: Apply principles of good customer service Tourist Guides Communication: Communicate effectively in your working environment Senior Officials and Supervision and Training: Lead and manage staff Managers Senior Officials and Supervision and Training: Identify various labour legislation Managers that affects your work environment or organisation Life Sciences Professionals Communication: Apply effective listening skills & Rangers Life Sciences Professionals Communication: Apply effective questioning techniques & Rangers Life Sciences Professionals Communication: Apply effective telephone skills & Rangers Security & Maintenance Communication: Communicate effectively in your working environment Life Sciences Professionals Communication: Apply principles of effective non-verbal & Rangers communication Senior Officials and Supervision and Training: List the main tasks of supervisors Managers Clerks Supervision and Training: Identify and apply various labour legislation that affects your work environment Life Sciences Professionals Communication: Communicate effectively in your working & Rangers environment Security & Maintenance Guest Relations: Engage with customers appropriately Senior Officials and Supervision and Training: Discuss recruitment, induction and Managers training processes

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Conservation and Tourist Guiding

Occupation Critical Learning Area

Senior Officials and Supervision and Training: Demonstrate knowledge of your Managers organisation’s department and internal procedures Security & Maintenance Guest Relations: Display cultural awareness in dealing with customers and colleagues Tourist Guides Communication: Apply effective telephone skills Security & Maintenance Guest Relations: Behave in a professional manner

Scarce Skills

The key list of scarce skills required for existing employees in the various sub-sectors is provided below. The listing is determined based on the number of people in the sub-sector that require the skill. Only the top scarce skills per sub-sector are provided – for further details please refer to the employer findings chapter for each sub-sector. In particular each occupational category could be considered separately.

For Hospitality workers the key scarce skills tend to focus on cleaning and food and beverage/ culinary skills. However, due to the number of employees in this service worker sector these scarce skills tend to dominate. Management skills for senior management/officials are also lacking but do not appear on the top list for the sector due to the lower number of managers in the sector relative to service workers. Travel and Tourism employees lack specific skills such as using a global distribution system. But, in general the majority of scarce skills are focused around industry specific management (office, operations and general management). The Gaming and Lotteries sector employees have scarce skills in the realm of management, computers and specific slots operations. Scarce skills in the Sport, Recreation and Fitness sub-sector in general, all relate to management (operations, financial and general). Employees in the Conservation and Tourist Guiding sectors generally lack scarce skills in the areas of operations 182 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

management and computers.

From this combined analysis of scarce skills it is evident that although there are vocational specific learning areas that may be scarce, the issue of scarce management skills cuts across all sub-sectors.

Hospitality

Occupation Scarce Learning Area

Elementary Occupations Cleaning: Practice safety procedures while cleaning Senior Officials and Computers: Use various computer programmes e.g. word Managers: Hospitality processing, spreadsheet and internet access Elementary Occupations Cleaning: Handle and store cleaning equipment and products Service Workers Food and Beverage Service : Describe menu items with (Hospitality) regard to ingredients, cooking methods and make recommendations Elementary Occupations Cleaning: Clean restaurant and food preparation areas Service Workers Culinary Skills: Prepare and cook baked items – sweet and (Hospitality) savoury breads, cakes, biscuits Service Workers Culinary Skills: Prepare and cook fish and shellfish dishes (Hospitality) Service Workers Food and Beverage Service : Explain cleaning procedures (Hospitality) Service Workers Culinary Skills: Prepare and cook pastry items (Hospitality) Service Workers Culinary Skills: Develop and implement new recipes and (Hospitality) menus Service Workers Culinary Skills: Prepare and cook fruit dishes (hot and cold) (Hospitality) Service Workers Culinary Skills: Prepare and cook desserts (hot and cold) (Hospitality)

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Hospitality

Occupation Scarce Learning Area

Senior Officials and Operations Management: Implement an action plan for Managers: Hospitality business operations. Service Workers Food and Beverage Service : Understand the importance of (Hospitality) effective time management of food preparation to ensure quality service Service Workers Computers: Use various computer programmes e.g. word (Hospitality) processing, spreadsheet and internet access Service Workers Culinary Skills: Prepare and cook meat dishes (meat, poultry, (Hospitality) game, offal) Service Workers Food and Beverage Service : Practice safety procedures in (Hospitality) restaurant service

Travel and Tourism

Occupation Scarce Learning Area

Technician and Associate Travel Consulting: Operate a central reservation or global Professionals distribution system Senior Officials and Operations Management: The cost of resources are analysed Managers and prioritised accordingly. Senior Officials and Computers: Use various computer programmes e.g. word Managers processing, spreadsheet and internet access Senior Officials and Management: Apply and interpret strategy to make Managers suggestions and recommendations to the business. Senior Officials and Operations Management : Apply appropriate productivity Managers concepts and principles

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Travel and Tourism

Occupation Scarce Learning Area

Professionals HR: Identify and plan for the human resources needs of a business Senior Officials and Operations Management: Be able to implement an action plan Managers for business operations. Technician and Associate Office Management : Co-ordinate and contribute to the office Professionals management

Gaming and Lotteries Occupation Scarce Learning Area Technicians & Associate Slots Technicians: Make gaming machine payouts Professionals Senior Officials & Managers Management: Work with people, peers and supervisors. Senior Officials & Managers Computers: Use various computer programmes e.g. word processing, spreadsheet and internet access Technicians & Associate Computers: Use various computer programmes e.g. word Professionals processing, spreadsheet and internet access

Sport, Recreation and Fitness

Occupation Scarce Learning Area

Senior Officials and Computers: Use various computer programmes e.g. word Managers processing, spreadsheet and internet access Senior Officials and Management: Apply policy and procedures to meet vision, Managers mission and objectives. 185 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Sport, Recreation and Fitness

Occupation Scarce Learning Area

Senior Officials and Management: Work with people, peers and supervisors. Managers Senior Officials and Management: Lead multiple teams. Managers Senior Officials and Management: Display appropriate understanding of the Managers organisation. Senior Officials and Management: Apply decisions at the general managerial level Managers Senior Officials and Operations Management: Consider and effectively implement Managers legal issues, safety regulations and risk factors in the compilation of action plan Senior Officials and Management: Apply effective marketing concepts to promote Managers the business/organisation Senior Officials and Financial Management: Setting expenditure guidelines for the Managers organisation Senior Officials and Operations Management: Comply to legal and ethical business Managers practices Senior Officials and Management: Apply and interpret strategy to make Managers suggestions and recommendations. Senior Officials and Financial Management: Prepare and process documents for Managers financial statements and banking processes

Conservation and Tourist Guiding

Occupation Scarce Learning Area

Senior Officials and Computers: Use various computer programmes e.g. word Managers processing, spreadsheet and internet access 186 ______Tourism Education and Training in KwaZulu-Natal 2011: A Status Quo Report 7th edition

Conservation and Tourist Guiding

Occupation Scarce Learning Area

Life Sciences Professionals Field Rangers: Understand the nature and importance of & Rangers conservation Senior Officials and Operations Management: Implement the factors that Managers contribute to the success of a business Tourist Guides Tour Operations and Tourist Guides: Conduct a guided experience for tourists. Senior Officials and Operations Management: Be able to implement an action plan Managers for business operations. Senior Officials and Operations Management: Be able to devise an action plan for Managers the managing of business operations according to goals and objectives Senior Officials and Operations Management: Measures are taken to ensure Managers continuous improvement of productivity Security & Maintenance Accommodation Services: List , explain and use the various types of equipment and cleaning materials used in your organisation Senior Officials and Operations Management: Consider and implement legal Managers issues, safety regulations and risk in the compilation of action plan Senior Officials and Operations Management: Comply with legal and ethical Managers business practices Senior Officials and Operations Management: The cost of resources is analysed Managers and prioritised accordingly. Senior Officials and Operations Management: Organise business activities with Managers scheduled timeframes. Senior Officials and Operations Management: Apply time management principles Managers to work schedule Security & Maintenance Accommodation Services: Explain cleaning procedures

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Conservation and Tourist Guiding

Occupation Scarce Learning Area

Tourist Guides Computers: Use various computer programmes e.g. word processing, spreadsheet and internet access Tourist Guides Computers: Demonstrate knowledge of your organisation’s department and internal procedures Tourist Guides Tour Operations and Tourist Guides: Design a guided experience for customers Senior Officials and Operations Management: The roles and responsibilities Managers pertaining to action plan are explained and assigned Senior Officials and Operations Management: Identify available resources for Managers business/organisation in relation to business context. Life Sciences Professionals Game Rangers: Demonstrate knowledge of basic indigenous & Rangers plant management Senior Officials and Operations Management: Monitor productivity Managers Senior Officials and Operations Management: Apply appropriate productivity Managers concepts and principles Senior Officials and Operations Management: Productivity is monitored on an Managers ongoing basis. Senior Officials and Operations Management: Implement and manage a basic Managers quality system Senior Officials and Operations Management: Basic quality procedures are drawn Managers up and monitored Senior Officials and Operations Management: Plan and implement an operations Managers procedure for the running of a department and your organisation

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CONCLUSION

In line with ASGISA, the role of the tourism sector is, ultimately, to increase employment. However, there are a number of constraints that need to be dealt with before the sector can deliver, effectively, on its mandate. One of these constraints relates to the skills levels of people working, or seeking to enter, the sector. An improvement in skills has a positive, reinforcing affect on job creation in South Africa.

However, it must be noted that skills, although a key issuing impacting on the performance of the tourism sector, is not the only constraint limiting the sector from performing at its full potential. Other issues raised during interviews with key stakeholders include firstly (perceived) levels of crime and violence in South Africa and secondly, limitations on air capacity i.e. the inability to get tourists to South Africa due to the lack of airline seats and/or the lack of competitively priced airline seats (this is particularly related to peak international travel seasons).

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