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Doha-Bank-Annual-Report-2020-En www.dohabank.com Going further for the greater good ANNUAL REPORT His Highness His Highness Sheikh Hamad Bin Khalifa Al-Thani Sheikh Tamim Bin Hamad Al-Thani Father Emir of the State of Qatar Emir of the State of Qatar Contents Doha Bank Awards 08 Global Network 11 Financial Highlights 12 Chairman ,s Message 13 Board of Directors 14 Executive Management 15 International Network 16 Management Report 18 Corporate Governance Report 52 Financial Results 94 Doha Bank Contact Directory 206 Doha Bank Branch Directory 207 Pay Offices & E-Branches 207 Overseas Branches & Representative Offices 208 8 9 DOHA BANK Best Trade Best Trade Outstanding Finance Bank Finance Provider Crisis Leadership – New Age Banking Global Finance Community Award AWARDS Summit Awards Global Finance 2020 2020 2020 Doha Bank has been recognized by various professional institutions for its consistent and strong financial performance as well as its innovative banking GOLDEN PEACOCK products and services. Doha Bank’s international expansion strategy has also GLOBAL AWARDS been identified as one of the key factors of its success and recognized by the W I N N E R Sustainability Awarding institutions. The awards stand testament to the commitment of Doha 2020 Bank to ensure continuous improvement in its product and service quality as Best Employer Best Digital The Golden Peacock well as offer the best possible customer service. Brand Award Bank Global Award for World HRD Congress Global Economics Awards Sustainability Institute of Directors 2020 2020 2020 01 04 Best Trade Finance Bank - 2020 Best Digital Bank - 2020 New Age Banking Summit Awards Global Economics Awards Best Talent Qatar Domestic The Golden Peacock 02 05 Acquisition Team Cash Management Global Award for LinkedIn Bank of the Year Corporate Governance Asian Banking & Finance Institute of Directors Best Trade Finance Provider - 2020 The Golden Peacock Global Award for Global Finance Sustainability - 2020 2019 2019 2019 Institute of Directors 03 06 Best Employer Brand Award - 2020 Outstanding Crisis Leadership – Community World HRD Congress Award - 2020 Global Finance Corporate & The BIZZ – World Best Customer Services Investment Bank of Business Leader Award & Alternative Banking the Year – Qatar World Confederation of Channels Asian Banking & Finance Businesses World Union of Arab Bankers 2019 2019 2019 ANNUAL REPORT 2020 www.dohabank.com 10 11 GLOBAL PRESENCE WITH A STRONG AWARDS BANKING EXPERIENCE FROM QATAR TO TO THE GLOBE Best Trade Finance 3G Financial Best TradeFinance Bank in Qatar Services Award Bank in Qatar Global Banking & Finance Global Good Governance (3G) Global Banking & Finance Awards 2019 2019 2018 Best Wholesale Banking The Golden Peacock Best Bank in LONDON Group in Qatar Global Award for Capital Position FRANKFURT SEOUL Global Banking & Finance Corporate Governance New Age Banking ISTANBUL KATHMANDU Institute of Directors Awards TORONTO TOKYO ABUDHABI DHAKA 2018 2018 2018 KUWAIT SHANGHAI DOHA MUMBAI HONG KONG DUBAI CHENNAI KOCHI COLOMBO SINGAPORE Doha Bank “QETF” Qatar Domestic Best Arab Customers The First Exchange- Trade Finance Services traded fund (ETF) Asian Banking & Finance World Union of JOHANNESBURG in Qatar Arab Bankers: SYDNEY Awards & Commendations Qatar Stock Exchange+ of Excellence 2018 2018 2018 ANNUAL REPORT 2020 www.dohabank.com 12 13 FINANCIAL CHAIRMAN’S HIGHLIGHTS MESSAGE In the Name of God, Most Gracious, Most Variance 2016 2017 2018 2019 2020 Merciful, Key Figures (%) Dear Shareholders, Qatari Riyals Million ‘20 Vs ‘19 Ladies & Gentlemen, Total Assets 90,365 93,495 96,132 108,208 103,540 -4.31% Al Salamu Alaykum… Net Loans & Advances 59,186 59,804 59,844 65,784 65,450 -0.51% On behalf of myself and the members of the Board the competitive international and local banks, Customer Deposits 55,730 59,468 55,785 58,464 55,054 -5.83% of Directors (BOD’s), I would like on this occasion in addition to reducing the costs to achieve to give you all my sincere thanks for attending the highest returns and profitability which will Total Equity 13,381 14,807 12,733 13,318 13,795 3.58% the Ordinary and Extraordinary General Assembly ultimately serve the interests of the shareholders. Total Revenues* 3,950 4,428 4,628 5,168 4,511 -12.71% Meetings to discuss the topics on the agenda. In order to strengthen the Corporate Governance Please let me share with you the financial results of framework in the bank, we have approved several Net Profit 1,054 1,110 830 754 703 -6.75% the bank for this year. The Bank’s audited financial related policies. These policies have been uploaded statements for 2020 showed total assets which on the bank’s website under the shareholders’ * Total Revenues for 2019 restated stood by the end of the year at QR 103.5 billion. section. Moreover, the BOD’s also enhanced Net loans and advances reached to QR 65.5 billion. the concept of internal controls, transparency, The investment portfolio amounted to QR 24.7 disclosures, shareholders relations and stakeholders’ billion. Total customer deposits stood at QR 55.1 rights, etc. The BOD’s report on Corporate Key Ratios (%) 2016 2017 2018 2019 2020 billion as at 31 December 2020. Total shareholder’s Governance for the year 2020 is readily available to equity by the end of 2020 reached QR. 13.8 you in this meeting for your review and approval. Return on Shareholders Equity 9.60% 9.52% 6.54% 5.96% 5.35% billion. On behalf of the Board of Directors and myself, Return on Average Assets 1.21% 1.21% 0.88% 0.74% 0.66% I would like to extend my sincere thanks and The income statement shows that the net profit at gratitude to H.H. The Emir, Sheikh Tamim Bin Total Capital Ratio 15.57% 17.51% 17.01% 17.75% 19.75% the end of the year amounted to QR 703 million Hamad Al-Thani, H.E. The Prime Minister, Sheikh Total Equity to Total Assets 14.81% 15.84% 13.25% 12.31% 13.32% compared to QR 754 million in 2019 due to Khaled Bin Khalifa Al-Thani, H.E. The Minister of Net Loans to Total Assets 65.50% 63.96% 62.25% 60.79% 63.21% significant provisions taken in Qatar and overseas Finance, Mr. Ali Sharif El-Emadi, H.E. The Minister branches and to meet the requirements of IFRS9 of Commerce and Industry, Mr. Ali Bin Ahmad Ali Net Loans to Total Deposits 106.20% 100.56% 107.28% 112.52% 118.88% and Qatar Central Bank to strengthen the financial Al Kuwari, and H.E. The QCB Governor, Sheikh position of the bank. Moreover, the earning per Abdullah Bin Saoud Al-Thani, and to all officials share stood at QR. 0.16 with the return on average of Qatar Central Bank, the Ministry of Commerce shareholders’ equity of 5.3% and the return on and Industry, Qatar Financial Markets Authority and average assets of 0.66%. Based on these results, Qatar Exchange for their continued cooperation the BOD decided to present a recommendation and support. to the AGM to distribute cash dividends to the shareholders for QR (0.075) per share. Many thanks and appreciation to all the shareholders and customers for their confidence in It is worth mentioning here that Doha Bank’s the bank and to the Executive Management and all team, despite the Covid 19 pandemic that swept staff of the bank for their continuous cooperation the world during last year, made concerted efforts and efforts during the year. during the past year to carry out a comprehensive plan to adopt a digital and technological transformation strategy in light of the digital revolution and technological development in the world today. We have engaged international leading firm for the purpose of enhancing the Fahad Bin Mohammad services and products provided to our retail and Bin Jabor Al Thani corporate customers to enhance the level of excellence and professionalism compared with Chairman ANNUAL REPORT 2020 www.dohabank.com 14 15 THE BOARD OF EXECUTIVE DIRECTORS MANAGEMENT DR. R. SEETHARAMAN CHIEF EXECUTIVE OFFICER H.E. SHEIKH FAHAD BIN MR. AHMED ABDUL RAHMAN H.E. SHEIKH ABDUL RAHMAN BIN MOHAMMAD BIN JABOR AL THANI YOUSEF OBEIDAN MOHAMMAD BIN JABOR AL THANI SH. MOHAMED FAHAD MJ – SH. MOHAMED ABDULLA MJ – BRAIK ALI AL-MARRI CHAIRMAN VICE CHAIRMAN MANAGING DIRECTOR AL THANI AL THANI CHIEF RETAIL BANKING OFFICER ACTING CHIEF CHIEF STRATEGY, CORPORATE PERFORMANCE AND Representing Fahad Mohammad Jabor Holding Company HUMAN RESOURCE OFFICER MARKETING OFFICER DAVID CHALLINOR ABHIK GOSWAMI PETER JOHN CLARK CHIEF FINANCIAL OFFICER CHIEF RISK OFFICER CHIEF OPERATING OFFICER H.E. SHEIKH FALAH BIN JASSIM H.E. SHEIKH ABDULLAH BIN MR. AHMED ABDULLAH BIN JABOR AL THANI MOHAMMAD BIN JABOR AL THANI AHMED AL KHAL MEMBER OF BOARD OF DIRECTORS MEMBER OF BOARD OF DIRECTORS MEMBER OF BOARD OF DIRECTORS Representing Jassim and Falah Trading and Contracting Co. ALA AZMI MASOUD ABUMUGHLI GUDNI STIHOLT ADALSTEINSSON ANDRE LEON SNYMAN CHIEF WHOLESALE BANKING OFFICER CHIEF TREASURY AND INVESTMENTS ACTING CHIEF INTERNATIONAL BANKING OFFICER OFFICER MR. NASSER KHALID NASSER MR. NASSER MOHAMMED ALI MR. ABDULLA ALI ABDULRAHMAN ABDULLAH AL MESNAD AL MATHKOOR AL-KHALDI AL-ABDULLA INDEPENDENT MEMBER INDEPENDENT MEMBER INDEPENDENT MEMBER MOKHTAR ABDEL DR. MOHAMMAD OMAR GHAUS BIN IKRAM MONEM ELHENAWY ABDELAZIZ DAOUD ACTING CHIEF LEGAL ADVISOR & SECRETARY TO THE CHIEF INTERNAL AUDITOR COMPLIANCE OFFICER BOARD OF DIRECTORS ANNUAL REPORT 2020 www.dohabank.com 16 17 INTERNATIONAL NETWORK Mr. Andre Leon Snyman Mrs. Najah S A Al Sulaiman Mr. Nelson Rajan Quadros Mr. Manish Mathur Acting Chief International Chief Country Manager Acting Head Country Manager Banking Officer Kuwait United Arab Emirates India Mr. Hilton Wood Mr. Kanji Shinomiya Mr. Young Joon Kwak Mr. Peter Lo Chief Representative Chief Representative Chief Representative Chief Representative Australia Japan South Korea China Mr.
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