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Sustainable Urban Transport in Singapore: a Balanced Scorecard
SUSTAINABLE URBAN TRANSPORT IN SINGAPORE: A BALANCED SCORECARD Md. Habibur Rahman a and Hoong Chor Chin b a, b Department of Civil and Environmental Engineering, National University of Singapore, Singapore a Corresponding author: [email protected] © Ontario International Development Agency. ISSN 1923-6654 (print) ISSN 1923-6662 (online). Available at http://www.ssrn.com/link/OIDA-Intl-Journal-Sustainable-Dev.html Abstract: Singapore is a city state nation with a small Keywords: Balanced Scorecard; Singapore; area of about 710 square kilometres yet a dense Sustainability; Sustainable Development; Urban population of 5 million with higher economic growth Transport and denser commercial activities. This Asian tiger nation is often recognized for its very high yet I. INTRODUCTION smartly maintained huge and smooth traffic flow on its urban streets. While the success and achievements ingapore’s urban transport has been recognized of Singapore land transport case can be a role-model as a global landmark due to its consistent success in maintaining an excessively high to follow for other cities there are still challenging S level of traffic through its smart operation that areas in its urban transport without a proper address ensures a smooth traffic flow on its urban streets. of which may hinder betterment of its sustainability While Singapore’s success and achievements in land in the long run. Therefore while on the one hand it is necessary to record the successful aspects and learn transport sector have been a role-model to follow for their root underlying factors it is also essential, on the other global cities there are challenging areas without other hand, to identify the major critical and a proper addressing of which may hinder betterment of its sustainability in the long run. -
Land Transport Authority, Singapore Singapore
Sample Profile LandSingapore Transport LTA Authority, Singapore Key information Current network Parameters Details System Details Ownership Fully government owned Metrorail Service area Singapore covering a population Line Length (km) Stations of 5.54 million (2015) North-South Line (Red) xxx xxx Modes Bus, MRT, LRT and taxi services operated East-West Line (Green) xxx xxx Operators of SMRT Corporation, SBS Transit Circle Line (Orange) xxx xxx bus and rail Circle Line Extension xxx xxx Modal share of public transport North-East Line (Purple) xxx xxx Downtown Line (Phase I) xxx xxx Rail, 31% Downtown Line (Phase II) xxx xxx Bus, 55% Total xxx xxx Taxi, 14% Light rail Line Length (km) Stations Bukit Panjang xxx xxx Key facts Sengkang xxx xxx • xxx% of all journeys in peak hours undertaken Punggol xxx xxx on public transport • xxx% of public transport journeys of less than Total xxx xxx 20 km completed within 60 minutes Bus • xxx in xxx households are within 10 minutes walk from a train station Total routes operated xxx Source: LTA Sample Profile Size and Growth Growth in network MRT network growth (km) 180 xxx • xxx xxx LTA’s MRT network has increased at a CAGR of xxx% during 160 xxx xxx 2010-2015. 140 xxx • However, the LRT network has remained constant at xxx km since 2005. 120 100 km Growth in ridership 80 60 40 20 4.5 xxx 5 4.4 0 xxx 4 4.3 xxx 2010 2011 2012 2013 2014 2015 4.2 3 4.1 % 4 2 Ridership trend 3.9 1 3.8 • System-wise average daily ridership has increased 3.7 0 steadily at a CAGR of xxx for MRT, xxx for LRT and xxx for 2011 (million) 2012 (million) 2013 (million) 2014 (million) buses, between 2011-2014. -
Report of the Delegation of the Panel on Transport on Its Duty Visit To
LC Paper No. CB(4)823/14-15 The Legislative Council of the Hong Kong Special Administrative Region ___________________________________________ Delegation of the Panel on Transport Report on the duty visit to Singapore to study its experience in development and provision of public transport facilities and traffic control measures 23 to 26 September 2014 ___________________________________________ TABLE OF CONTENTS Page Chapter 1 Introduction 1.1 Purpose of the report 1 1.2 Background of the visit 1 1.3 Objectives of the visit 2 1.4 Membership of the delegation 3 1.5 Visit programme 3 2 Overview of the transport strategy in Singapore 2.1 Overview 4 2.2 Building up a quality public transport system 5 2.3 Maximizing road network efficiency capacity 6 2.4 Establishing a bike-friendly city 7 2.5 Enhancing accessibility to public transport 7 3 Visits and exchanges 3.1 Meeting with the Minister for Transport 8 3.2 Meeting with the representatives of the Land Transport 14 Authority 3.3 Meeting with the Chairman and Deputy Chairman of 23 the Government Parliamentary Committee for Transport 3.4 Meeting with the representatives of the SBS Transit and 29 visit to the North East Line's Operations Control Centre and the Sengkang Integrated Transport Hub 3.5 Meeting with the Director of the Hong Kong Economic 39 and Trade Office in Singapore 3.6 Visit to the Marina Bay Cruise Centre Singapore and its 43 connecting transport facilities 3.7 Visit to cycling facilities near Pasir Ris Town 47 4 Observations and conclusions 4.1 Observations 51 4.2 Conclusions 55 TABLE OF CONTENTS Acknowledgements 56 Acronyms and Abbreviations 57 Appendices I Visit programme 58 II List of the organizations and persons met by the delegation 59 References 61 CHAPTER 1 — INTRODUCTION 1.1 Purpose of the report 1.1.1 A delegation of the Panel on Transport ("the Panel") of the Legislative Council visited Singapore from 23 to 26 September 2014 to study the country's experience in development and provision of public transport facilities and traffic control measures. -
Group Review 2018/2019 Group Review 2018/2019 Moving People Enhancing Lives 01
Moving People SMRT CORPORATION LTD Enhancing Lives GROUP REVIEW 2018/2019 GROUP REVIEW 2018/2019 MOVING PEOPLE ENHANCING LIVES 01 SMRT Corporation Developing in Brief 02 Strong Capability Building a Forward-looking Strategy 20 24 OUR VISION Moving People 06 Serving Our Enhancing Lives Community 48 COMPANY PROFILE OUR CORE VALUES CONTENTS SMRT Corporation Ltd (SMRT) is a Integrity SMRT Corporation in Brief Developing Strong Capability public transport service provider. Safety and Service Milestones 02 SMRT Trains 20 Our primary business is to manage Highlights 04 Roads 24 Excellence – SMRT Buses and operate train services on the North-South Line, East-West Line, – SMRT Taxis Building a Forward-looking Strategy – SMRT Automotive Services the Circle Line, the Thomson-East Visit our corporate – Strides Transportation Coast Line (operational in 2019) and website for more Chairman’s Message 06 Engineering 32 the Bukit Panjang Light Rail Transit. information at: CEO’s Message 08 www.smrt.com.sg Experience 36 This is complemented by our bus, Our Focus & Our Four taxi and private hire vehicle services. Join us at Business Groups 10 Our People 42 SMRTCorpSG Board of Directors 12 We have set our core values to be @SMRT_Singapore Senior Management 14 Serving Our Community Integrity, Safety and Service, and SMRT Corporate Social Responsibility 50 Excellence. SMRT is committed to provide safe, reliable and comfortable SMRT Corporation Ltd Ensuring Sound Governance Commuter Engagement 54 service for our commuters. @SMRTSingapore Key Dynamics and Risk Management 16 Awards and Accolades 55 GROUP REVIEW 2018/2019 MOVING PEOPLE ENHANCING LIVES 01 SMRT Corporation Developing in Brief 02 Strong Capability Building a Forward-looking Strategy 20 24 OUR VISION Moving People 06 Serving Our Enhancing Lives Community 48 COMPANY PROFILE OUR CORE VALUES CONTENTS SMRT Corporation Ltd (SMRT) is a Integrity SMRT Corporation in Brief Developing Strong Capability public transport service provider. -
Geotechnical Services
GGeeooAAlllliiaannccee CCoonnssuullttaannttss PPttee LLttdd WHO WE ARE GeoAlliance Consultants Pte Ltd is a specialist ground engineering consultancy established by a group of registered professional engineers in Singapore. Our team has wide hands-on experience in both design and supervision of civil engineering and geotechnical engineering works in Singapore and overseas. Our team members have been involved in projects on the MRT Northeast Line, MRT Circle Line, MRT Downtown Line and Marina Coastal Expressway, and Kim Chuan Sewerage Plant, Changi Outfall in each of their own capacities. Merging our skill sets, experience and resources, we endeavour to provide innovative technical solutions for geotechnical and underground space projects. WHY GeoAlliance Professional Engineers with PE(Civil), PE(Geo) and AC(Geo) registrations Experience with local building authority, international consultants and contractors “Can-do” attitude Innovative, cost-effective and practical solutions Efficient and excellent services Reliable business & project partner Potential integration with client’s team WHAT WE DO Our team has an extensive range of knowledge and experience. Professional services by GeoAlliance Consultants Pte Ltd can be provided at all stages of project implementation, including: Planning Analysis and Design Feasibility Studies Geotechnical Interpretative Studies Planning of Geotechnical Investigations Earth Retaining Structures (ERSS or Engineering Support for Project Tenders TERS) Preliminary Designs for Cost Estimates Geotechnical -
Commuters @ Heart of Singapore’S Public Transport System
COMMUTERS @ HEART OF SINGAPORE’S PUBLIC TRANSPORT SYSTEM REPORT TO THE MINISTER FOR TRANSPORT ON RECOMMENDATIONS TO IMPROVE THE COMMUTER’S JOURNEY PUBLIC TRANSPORT COUNCIL Better Rides • Affordable Fares • Sustainable Public Transport All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher. Every effort has been made to trace all sources and copyright holders of news articles, figures, and information in this report before publication. If any have been inadvertently overlooked, PTC will ensure that full credit is given at the earliest opportunity. Report to the Minister for Transport on Recommendations to Improve the Commuter’s Journey 3 CONTENTS Chairman’s Message 04 Introduction: Focusing on Commuters 06 Ground Engagement: Listening to Commuters and Stakeholders 10 Findings: Understanding Diverse Voices 14 Recommendations: Improving the Commuter’s Journey 22 Conclusion: Continuing the Engagement 40 4 Report to the Minister for Transport on Recommendations to Improve the Commuter’s Journey CHAIRMAN’S MESSAGE About six months ago, on 8 January 2016, the Public our buses and 1 million on taxis. PTC had to understand Transport Council (PTC) was given an additional statutory the commuters’ suite of concerns and needs. remit - that of an independent advisor to the Minister for Transport. PTC by design has a broad and diverse Between December 2015 and June 2016, we engaged representation from society, which includes academia, and listened to our commuters - comprising a wide labour union, industry and the people sector. -
Lockdown but Not Shutdown
SBS TRANSIT LTD LOCKDOWN BUT NOT NOT BUT SHUTDOWN ANNUAL REPORT 2020 We’ve been busy this entire time ANNUAL REPORT 2020 In a pandemic,“ the health and safety of our commuters and staff takes on new significance. We stepped up the cleaning and disinfection of our buses and trains, bus interchanges and Mass Rapid Transit (MRT) stations“ as well as our depots and offices. LIM JIT POH CHAIRMAN, SBS TRANSIT LTD PG 1 SBS TRANSIT LTD OUR VISION Moving people in a safe, reliable and affordable way. OUR MISSION To achieve excellence for our customers, employees, shareholders and community. To this end, we are committed to delivering safe and reliable services at affordable prices, being an employer of choice, creating significant shareholder value and becoming a socially responsible corporate role model. OUR CORE BELIEFS To achieve our Vision and Mission, we are guided by the following beliefs: We will: • Be driven by our customers’ needs • Strive for excellence in everything we do • Act with integrity at all times • Treat people with fairness and respect • Maintain safety as a top priority • Collaborate with our partners for a win-win outcome • Give our shareholders a reasonable return PG 2 ANNUAL REPORT 2020 CONTENTS 4 Chairman’s Statement 14 Group Financial Highlights 16 The Impact of COVID-19 36 Bits & Bytes 53 Corporate Information 54 Board of Directors 60 Key Management 65 Operations Review 74 Sustainability Report 84 Corporate Governance 104 Directors’ Particulars 108 Risk Management 112 Financial Calendar 113 Financial Statements 114 -
Embargoed Until the Speech Is Completely Delivered. to Check Against Delivery
Embargoed until the speech is completely delivered. To check against delivery. SPEECH BY MR KHAW BOON WAN, COORDINATING MINISTER FOR INFRASTRUCTURE AND MINISTER FOR TRANSPORT, 13 NOVEMBER 2017, 9.45AM, AT TUAS WEST MRT DEPOT “A Tale of Two Lines” Good morning ladies and gentlemen, At age 30, the North-South Line is our oldest MRT line, while the Downtown Line is our newest. 2. I asked the Land Transport Authority (LTA) to compare both lines and highlight the differences. Thirty years separate these two lines and some of the differences are stark. 3. First, the first phase of the North-South Line, cost us around $2.74 billion to build, or $4.41 billion in today’s dollars. The Downtown Line cost us close to $21 billion. The cost per kilometre has gone up from $160 million to $490 million. 4. Second, the North-South Line is about 40 per cent underground while the Downtown Line is completely underground. 5. Third, the North-South Line has 26 stations, of which 8, or 30 per cent are interchange stations. The Downtown Line has 34 stations, of which 11, or 32 per cent are interchange stations. More interchange stations means a higher level of network resilience. 6. Fourth, the North-South Line has an average of two entrances/exits per station. Likewise for the Downtown Line. For the new Thomson-East Coast Line that is under construction, we will be providing for an average of close to four entrances/exits per station. More entrances/exits mean greater convenience for commuters. 7. -
OUR PEOPLE, YOUR JOURNEY SMRT Corporation Ltd GROUP REVIEW 2019/2020 ABOUT SMRT CORPORATION SMRT Corporation Ltd (SMRT) Is a Public Transport Service Provider
OUR PEOPLE, YOUR JOURNEY SMRT Corporation Ltd GROUP REVIEW 2019/2020 ABOUT SMRT CORPORATION SMRT Corporation Ltd (SMRT) is a public transport service provider. Our primary business is to manage and operate train services on the North-South Line, East-West Line, the Circle Line, the new Thomson-East Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services. We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters. VISION Moving People Enhancing Lives MISSION To deliver a public transport service that is safe, reliable and commuter-centred OUR CORE VALUES Visit our corporate website for more Integrity information at: www.smrt.com.sg JOIN US AT: Service and Safety SMRTCorpSG @SMRT_Singapore Excellence smrt SMRT Corporation Ltd @smrtsingapore 1 OUR VISION OPERATIONAL & SERVICE CONTENTS EXCELLENCE 19 Trains Engineering SMRT CORPORATION 25 IN BRIEF 31 Roads – Buses Milestones 03 – Taxis – Automotive Services Highlights 05 – Strides Transportation 07 Awards and Accolades 41 Experience 49 Safety and Security BUILDING A FORWARD-LOOKING 55 Our People STRATEGY 09 Chairman’s Message GOVERNANCE 11 Group CEO’s Message 59 Ensuring Sound Governance 13 Our Focus & 61 Risk Management Framework Our Four Business Groups 15 Board of Directors ENGAGING OUR COMMUNITY 17 Senior Management 65 WeCare for Commuters 71 Corporate Social Responsibility CONTENTS 2 SMRT CORPORATION IN BRIEF MILESTONES -
SMRT Trains Uplifts Rail Reliability in Singapore with Track
SMRT Trains uplifts rail reliability in Singapore with Track Access Management System Strides Engineering extends collaboration with PCCW Solutions for joint go-to-market PCCW (SEHK: 0008) – HONG KONG / SINGAPORE, August 16, 2021 – SMRT Trains, the pioneer Mass Rapid Transit operator in Singapore, and PCCW Solutions, the IT services flagship of PCCW Limited, announced today the full roll-out of the Track Access Management System (TAMS) to the North-South and East-West lines (NSEWL), Singapore’s oldest Mass Rapid Transit (MRT) lines. TAMS is a digital solution developed by SMRT Trains and PCCW Solutions to digitalize and automate track access allocation for the regular maintenance and planning of engineering works. Replacing time-consuming and labor-intensive manual processes, TAMS is a holistic system with real-time updates of track allocation status and access progress, providing end-to-end visibility of workflows. In addition to optimizing productivity, the system has built-in safety rules to conduct conflict checks on each scheduled track access request against safety requirements, ensuring safety standards are upheld for all stakeholders. The implementation of TAMS has saved the operator 30,000 manhours per year and contributed to increased rail reliability through optimized maintenance efforts. In 2020, the North-South Line (NSL) achieved more than 1.3 million Mean Kilometres Between Failure (MKBF) and the East-West Line (EWL) achieved more than 1.4 million MKBF. Following the success of TAMS for NSEWL, SMRT Trains has embarked on its implementation for the Circle Line (CCL), Bukit Panjang Light Rail Transit (BPLRT) network, and six depots, to reap further productivity gains. -
SMRT Corporation in Brief 2 Milestones 4 Overview 8 Highlights
Contents SMRT Corporation in Brief 2 Milestones 4 Overview 8 Highlights Building a Forward-Looking Strategy 10 Chairman’s Message 12 CEO’s Message 14 Strategy 16 Leadership Assuring Sound Governance 18 Sustainability 22 Governance Developing Strong Capability 28 Portfolio 53 People 57 Corporate Social Responsibility 61 Achievements This logo represents SMRT Corporation Ltd (SMRT Corp). The and red roundel respresent our enduring heritage. The “SMRT” typeface is oriented towards the right, projecting SMRT as a dynamic and forward-looking company that strives relentlessly towards excellence in public transport. Red highlights the passion and energy we embody. When the roundel was first conceived in 1983, the two bands were meant to symbolise the two main rail lines being built then – the North-South and East-West Lines. Cutting across the circle at the centre, the bands portray how the system is a combination of at grade, viaduct and underground rail lines. Over the years, the roundel has come to symbolise our island-wide operations that encompass our trains, buses and taxis. The gold band accentuates our continued emphasis on excellence. About SMRT Our Vision Moving People, Enhancing Lives Our Mission To be the people’s choice by delivering a world-class transport service and lifestyle experience that is safe, reliable and customer-centric Our Core Values Safety & Service Excellence Mastery Responsibility & Respect Teamwork nurture Integrity Mobility at your service Expanding our technical capability A network of transport solutions 42 The future 28 of urban mobility Enhancing the travel experience 48 We are driven by service excellence and are working hard to provide safe, reliable and pleasant journeys for all. -
NCE Nicoll Highway Collpase
Extracted from New Civil Engineer May 2005 Design and construction failures caused Singapore tunnel INADEQUATE highway was also destroyed. collapse'TEMPORARY The disaster was triggered by works and design the failure of a connection and construction between horizontal struts and waling beams, which between errors led to the them supported the diaphragm fatal collapse of walls, the inquiry heard last Singapore's week. deepest ever cut The explanation was given and cover tunnel, the public as part of a summary of inquiry into the disaster heard evidence submitted to the last week. Committee of Inquiry in The collapse hit a 110m section Singapore. of tunnel being con structed for The general causes of the Singapore Mass Rapid Transit's col lapse were agreed last month new Circle Line, adjacent to the by client the Land Transport six lane Nicoll Highway. Authority (LTA), main con tractor Four workers died when steel Nishimatsu-Lum Chang joint struts supporting the excava- venture (NLC), NLC's designer tion's diaphragm walls failed, Maunsell Asia, NLC project causing the tunnel to cave in on engineer Paul Broome, base slab subcontractor L&M, 20 April last year. Part of the strutting subcontractor Kori, persisted in using it and refused had S$25M (£83M) against it in to change." claims for late delivery against Combined with further errors schedule. Nishimatsu-Lum Chang for undrained soils, Shanmugam in temporary works design, this "If LTA knew that NLC's (NLC) was negligent, stated. led to strut-water connections design had serious defects, and reckless and dishonest "Use of Method A was being under-strength by a factor that NLC was concerned and during design and grossly erroneous.