Annual Report 2019 2020
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Designing High Quality Service Experiences for Chinese Golf Tourists in Finland
Designing high quality service experiences for Chinese golf tourists in Finland Gao, Cencen 2014 Leppävaara Laurea University of Applied Sciences Leppävaara Designing high quality service experiences for Chinese golf tourists in Finland Gao Cencen Degree Programme in Business Management Bachelor’s Thesis 5, 2014 Laurea University of Applied Sciences Abstract Leppävaara Business Management Gao Cencen Designing high quality service experiences for Chinese Golf Tourists in Finland Year 2014 Pages 29 Increasing tourist flows from China to Europe have raised new needs for planning and designing tourism services and business in European countries. Also Finland has enjoyed rapid growth of tourism in recent years. This has in part led to a dilemma of creating new attractive tourism experiences to arriving Chinese tourists. Among other unique experiences, golf tourism has become increasingly attractive form of tourism for Chinese since the opening of first golf courses in early 1990s. Nevertheless, the topic of Chinese golf tourism in Finland has not been studied deeply before. To fill the research gap and to support managerial decision making, this study applies the ser- vice design theory to formulate a service design framework for Finnish tourism operators and Chinese tourism agencies bringing Chinese golf tourists to Finland. In addition, Chinese and Finnish golf cultures are highlighted. By analysing company websites, newspapers and social media accounts and by interviewing a number of Chinese tour operators and a marketing as- sistant from a Chinese golf tourism agency C.U.Golf a number of critical service quality fac- tors are found out. These findings are then applied into a framework and potential Finnish golf leisure destinations are suggested. -
Asian-Golf-November-2018.Pdf
NEW SOFTEST. LONGEST. STRAIGHTEST. AVAILABLE IN 7 COLORS SOFTEST CLAIM: BASED UPON INTERNAL BALL COMPRESSION TESTING PERFORMED AT WILSON INNOVATION CENTER ON 3/14/17. DISTANCE AND SPIN CLAIMS BASED UPON INTERNAL FLIGHT TESTING PERFORMED AT WILSON’S RESEARCH TEST FACILITY IN HUMBOLDT, TN ON 5/20/17. (90 MPH DRIVER TEST) 218 ISSUE NOVEMBER 2018 Greg Norman who is an old Asia-hand is very bullish about the future of golf in Asia and his assessment of the region is based on solid facts combined with his stepped up busi- ness activity on the Continent. Generally speaking, he is bullish about golf, PERIOD! It is most encouraging to hear a golf great and arguably one of the most respected entrepre- neurs in sports speak about golf with such optimism. It comes as a breath of fresh air after 16 years of the industry languishing in a state of laggardness. Read his full interview inside. Q EQUIPMENT FOCUS 12 POWER FOR THE FEET! Adidas giant has announced a change to the adipower range which essentially incorpo- rates a new forging process as part of the design. This feature is intended to provide extra stability for golfers throughout the swing. 40 A POUND FOR POUND CHAMP! Tour Edge has always been a little guy amongst the heavyweights in the club equip- ment sector of the golf industry. However, it 12 now proudly claims that its new EXS driver has no match – the marketing tagline says it all – “Pound for Pound, Nothing Else Comes Close!” Quite a bombastic boast from a small company! 46 WILSON UPS THE ANTE WITH A NEW BALL! The new Wilson Staff DUO Professional golf ball has been designed to take tour- level performance with great feel to new heights and it is expected to further advance the ongoing success of the famous DUO line. -
Hainan's Port Progress Plotted
6 | Thursday, May 21, 2020 CHINA DAILY TWO SESSIONS Strength within: Hainan province Editor's Note: With this year’s two sessions starting — the annual meetings of the National People’s Congress and the National Committee of the Chinese People’s Political Consultative Conference — China Daily toured China to gather a series of stories focusing on the achievements and blueprints in various regions. They show how different regions find their own special strengths to achieve sustained economic development and integrated growth. Hainan’s port Haikou Well-off villagers are the key benchmark of a well-off progress plotted society.” President Xi Jinping in 2013 when H A I N A N visiting Yalong Bay Rose Valley Delegates from island province to give input on major free trade project in Sanya, Hainan province. By MA ZHIPING in Haikou Timeline focuses on improving the competitiveness [email protected] of the aquaculture industry, strengthening agricultural science and innovation to culti- Land area: 35,400 square kilometers Apr 13, 2018 Many of the 24 NPC deputies and 19 vate new seed strains, and developing Annual sunshine duration: 1,750 to 2,550 hours CPPCC National Committee members from President Xi Jinping industry associations to enhance the inter- Yearly average temperature: 23 C to 26 C Hainan province are ready to give their unveils a plan to sup- national competitiveness of industries Annual average rainfall: 1,600 millimeters input on the construction of a free trade port building the where China has an advantage. “Industry port to further open the island province to whole of Hainan associations will play a positive role in pro- the world. -
2011- Aloha, China!
lNOJ"3NIZ\19\IlNS3~3HdSilN3H • llOZ ~38lN3J30 "\76 HAWAII, CHINA-STYLE The emerging super power has decided the world needs a new Hawaii-and it's just the country to make it happen. A rook inside one senously audacious plan. BY SUSHMA SUBRAMANIAN AND DEBORAH JIAN LEE ON A BALMY MORNING IN HAINAN, After breakfast. we decide to go an island at the southernmost tip of exploring. Our hotel. the Mangrove mainland China. the sun rises over Tree Resort. is located in the city of Yalong Bay, light glittering across the Sanya. Once something of a back water. Children. silhouetted against water with only a smattering of the new day, scamper to the sea and resorts. Sanya has become a hotbed laugh as they stick their toes into the of high-end development. In its most waves. Still a bit groggy, we wander exclusive enclave. Yalong Bay-where through our minimalist. Balinese-style international hotel chains like St. Regis. resort. past a pool that snakes among Ritz-Carlton and Sheraton have erected the lush gardens like a river, and take palatial complexes-BMWs and Audis in the view of the tropical coast before zip through swanky hotel driveways us. Fishing boats circle a tiny volcanic while guests in terrycloth robes pad island in the distance. A few steps past boutiques selling the likes of Louis more. and our feet sink into the white Vuitton. Bulgari and Zegna. Pagoda sand. We head for the water. roofs and white towers peep over spiky We get only knee-deep, however. betel nut trees. -
Message from District Governor
2013年4月 April,2013 Message from District Governor Dear Rotarians, We also saw two dedicated Rotarians walked home with The month of April was another exciting month for Rotarians two prestigious Rotary awards in our district. in service. Past District The 53rd district conference at the beautiful Mission Hills Governor (PDG) Ada was duly Golfing Resort in Dongguan was the high point of the Rotary recognized with the “Service year as we have so much friendship to share and many Above Self award” while PP accomplishments to celebrate in Rotary. Lau Suet Ting was awarded the “Regional Service Award for a After an absence of 20 year, our district conference was in the Polio Free World”. My heartiest Mainland of China again. Coincidentally, my first district congratulations to these two conference experience was at the White Swan Hotel in dedicated Rotarians. Guangzhou back in 1992 when Andres Guillen 桂安狄 was our district governor. Our pursuit in strengthening District 3450 continues with the charter of three Rotary Clubs in Mongolia -- RC of Hosting a district conference away from Hong Kong was Ulaanbaartar Peace Avenue, RC of Narlag, Mongolia and never an easy task, there was tremendous amount of work Rotary Club of Erdenet. These new clubs together with four involved in bringing over 550 conference participants happily new Rotaract clubs will be chartered on the May 4 during to and from the Mission Hills, all credit goes to conference my third official visit to Mongolia. chairman Past President (PP) KL Cheng and members of the organizing committee for their courage to take on such I am pleased that District 3450 is adding five new Rotary challenge as well as their ability to deliver an outstanding Clubs this year and this is no small achievement in “WHOLE IN ONE” conference. -
Press Release
PRESS RELEASE Notes to Editors 25 March 2014 Page 1 of 6 The Mission Hills Group Founded in 1992 and owned and operated by the Mission Hills Group, Mission Hills is recognised as the leading golf brand in the world and has been the major driving force for the sports and leisure industry in China. It comprises three world-class integrated leisure and wellness resort destinations in the heart of China’s Pearl River Delta and on its tropical island of Hainan, sprawling across a combined total area of over 40 square miles. Mission Hills’ resorts include 22 championship courses designed by renowned players and architects from five continents, five-star resorts, award-winning spas and volcanic mineral springs, an international convention centre, golf academies and Asia’s largest tennis facility. Mission Hills is also the official training headquarters of China’s tennis and golf associations. Mission Hills Shenzhen and Dongguan, located in rolling hills 30 minutes north of Hong Kong, is home to 12 signature golf courses designed by Jack Nicklaus, Pete Dye, Greg Norman, Nick Faldo, Annika Sorenstam, Ernie Els, Jose Maria Olazabal, Vijay Singh, David Leadbetter, Jumbo Ozaki and Zhang Lian Wei, as well as the latest addition, the new Rose-Poulter match play course, the 12 courses offer golfing expertise from five different continents. In 2004, Mission Hills was accredited as the World’s Largest Golf Club by Guinness World Records. Eight years later, in 2012, Guinness World Records recognised Mission Hills Haikou as the World’s Largest Spa and Volcanic -
What Dreams May Come Ken Chu, Bacs’96, Lld’07, Knows Tourism Is China’S Next Great Cultural Revolution
WESTERN’S ALUMNI MAGAZINE SINCE 1939 SPRING 2017 WHAT DREAMS MAY COME KEN CHU, BACS’96, LLD’07, KNOWS TOURISM IS CHINA’S NEXT GREAT CULTURAL REVOLUTION PURPLE PERKScontinue after you graduate! Entertainment, Travel Career Dining, Retail Management Campus Email for Life Preferred Rates Services Request your Alumni Card to unlock exclusive discounts and services. For more information visit www.alumni.westernu.ca/benefits CONTENTS Features TAKING FLIGHT Michael Rubinoff, BA’98, LLB’01, 8 brings Canadian story to the Great White Way. UNLIMITED SKYLINE Lauren Lake, BESc’13, and Mallorie 12 Brodie, BA/HBA’13, are constructing a future through entrepreneurship. WHAT DREAMS MAY COME Ken Chu, BACS’96, LLD’07, 14 knows tourism is China’s next great cultural revolution. STRAWBERRYFROG FOREVER Scott Goodson, BA’85 (History), is 18 leading a cultural movement within the ad industry. ENDLESS OPPORTUNITIES Governor General’s Award celebrates 20 the work of Shelley Niro, MFA’97. STEPPING INTO THE SPOTLIGHT Farah Perelmuter, BA’91 (Psychology), 22 and Martin Perelmuter, BA’90 (Economics), find successful landing after leaps of faith. 14 UNIVERSAL LANGUAGE Adrian Moody, BHSc’05, and Adam 32 Haines, BESc’04, create a musical world without barriers. @alumnigazette.ca Departments AROUND THE WORLD IN 40 DAYS Bob and Steve Dengler, BA’93, are 04 CAMPUS NEWS 36 VOICE OF ALUMNI set to be the first father/son team to Prime Minister brings Town Proof that kindness is circumnavigate the globe – in a Bell Hall to Alumni Hall. purple – and it’s contagious. 429 Global Ranger helicopter. 41 CLASS NOTES 46 THE FINAL SAY DEAR, MR. -
Press Release
Press Release Contact: Polly Ho/ Wanie Wong/ Emily Tsang Date: 12 December 2011 Tel: 2352 8248/ 2352 8223/ 2352 8290 Page: 4 Orange Sky Golden Harvest Is In Cooperation With Mission Hills To Build Tailor-Made, Unique And Sophisticated Multiplex 12 December 2011, Hong Kong - Orange Sky Golden Harvest Entertainment (Holdings) Limited (“OSGH” or the “Group”; HKSE: 1132) and Mission Hills Group are delighted to announce the cooperation between the two companies, which OSGH will introduce its tailor-made multiplex with first-class equipment into MH Mall, the flagship shopping centre of Mission Hills Group in Shenzhen, targeting to introduce the unprecedented Motion Chair D-Box into the China market. OSGH will strive for pioneering to run multiplexes equipped with Motion Chair D-Box in the Mainland China. Motion Chair D-BOX presents authentic motion effects which synchronize with onscreen action to perfectly deliver extraordinary theatrical experience to its audience. The top-class stylish OSGH Cinemas, pursuing visual and audio effect perfection, will be equipped with SONY 4K Projection System, Dolby Surround 11.1 and giant-screen, etc., totaling to 7 screens with over 1,000 seats. As a major player in the leisure industry of the Mainland, Mission Hills develops and operates world-class tourist resorts in Shenzhen and Dongguan. It also holds the Guinness World Record of the world’s largest golf resort and the National “5A” Tourist Attraction title. The Group will conjure up a fascinating range of shopping and entertainment experiences for Mission Hills Mall, Shenzhen, an investment of over RMB 4 billion. “OSGH Cinemas integrates innovation and highend technologies. -
Encourage R&D in Areas Where HK Has Distinct Edge
Tuesday, October 2, 2018 5 COMMENT CHINA DAILY HONG KONG EDITION Editor’s note: We launched a photo-sharing campaign on Instagram. Share your photos by tagging #hk24hr! We’ll choose the best ones to publish in the newspaper. Encourage R&D in areas Left hanging where HK has distinct edge The SAR must take a long-term, targeted approach to research and development to further national development goals, writes Ken Chu ang Zhimin, direc- sector and tertiary institutes. tor of the Liaison Unfortunately, corporations in the pri- O ce of the vate sector in Hong Kong, known for their Central People’s make-a-quick-buck mentality, may not have Government in the patience to wait for R&D to pay o . To the Hong Kong encourage private-sector R&D, more incen- tives must be o ered. Currently, the SAR Special Adminis- Ken Chu trative Region, recently penned an article The author is a CPPCC member and government has put in place a tax deduc- Win a newspaper urging the SAR to leverage CUHK Council member. tion up to 300 percent for private enter- its advantages to establish itself as a global prises’ R&D expenditures, but we certainly innovation and technology center in order would like to see more tax-incentive mea- A street lamp in Tseung Kwan O hangs by its electrical cord after being snapped o its pole by to better integrate into the nation’s overall tech and medical research institutes have sures to encourage the private sector’s R&D Typhoon Mangkhut. @KANEHUNGKANE / INSTAGRAM development and contribute to building the also established branches in the SAR, such e orts in the upcoming Policy Address. -
World Golf Report: the Week That Was, November 6, 2011
Share 0 More Next Blog» Create Blog Sign In W O R L D G O L F R E P O R T N E W S A N D C O M M E N T A B O U T G O L F D E V E L O P M E N T A N D C O N S T R U C T I O N A L L O V E R T H E P L A N E T “Blessed is he who expects S U N D AY , N O V E M B E R 6 , 2 0 1 1 nothing, for he shall never be The Week That Was, november 6, 2011 disappointed.” – Alexander sri lanka A Fut ure Golf Dest inat ion? Pope With its golf-themed resort in Thailand already well-established S L I D E S H O W P H O T O S BY and a new one under construction in Vietnam, Banyan Tree Holdings is now scouting for sites in Sri Lanka. John R. Johnson/Mark Whitright – golfphotos.com The Singapore-based hotelier wants to build “an integrated resort with several hotels, golf course, residential B L O G A R C H I V E developments, and retail and spa centers,” according to a press statement. ► 2013 (70) ► 2012 (144) The company’s interest is an expression of faith in the island’s ▼ 2011 (161) economic future, now that two decades’ worth of civil strife ► December (14) has ended. -
227 Bibliography
Bibliography Adler, Richard and Cater, Douglass, eds., Television as a Cultural Force (New York: Praeger, 1976) Altman, Rick, The American Film Musical (Bloomington: Indiana University Press, 1987) Altman, Rick, Film/Genre (London: BFI, 1999) Allen, Robert, ‘Bursting Bubbles: ‘Soap Opera’, Audiences, and the Limits of Genre’, in Remote Control: Television, Audiences and Cultural Power, eds. by Ellen Seiter, Hans Borchers, Gabriele Kreutzner, and Eva- Maria Warth (London and New York: Routledge, 1989), pp. 44-54. Allen, Robert, Channels of Discourse, Resembled: Television and Contemporary Criticism (London and New York: Routledge, 1992) Baidu, ‘Sanguo yanyi’ (Three Kingdoms) <http://baike.baidu.com/view/2372.htm> (in Chinese) [accessed 01July 2010] Bai, Ruoyun, Anticorruption Television Dramas: Between Propaganda and Popular Culture in Globalizing China (Ann Arbor, Michigan: ProQuest, 2007) Bai, Ruoyun and Song, Geng, eds, Chinese Television in the Twenty-First Century: Entertaining the Nation (Oxon: Routledge, 2015) Barmé, Geremie R, In the Red: On Contemporary Chinese Culture (New York: Columbia University Press, 1999) BBC, China Blasts Bush Policy <http://news.bbc.co.uk/1/hi/world/americas/1309441.stm> [accessed 02 January 2011] BBC, Chinese Press Slams US 'Arrogance' <http://news.bbc.co.uk/1/hi/world/monitoring/media_reports/1257908.stm> [accessed 02 January 2011] BBC, Beijing Bans Taiwanese Drama <http://news.bbc.co.uk/1/hi/entertainment/tv_and_radio/1868693.stm> [accessed 02 January 2011] Bentley, Jerry, Old World Encounters: Cross-Cultural Contacts and Exchanges in Pre-Modern Times (New York: Oxford University Press, 1993) Bens, E., Kelly, M. and Bakke, M. “Television Content: Dallasification of Cuture?” in Dynamics of Media Politics, eds., K. -
Boardroom Magazine Recognizes 23 Private Club Presidents of the Year
BR 03-04 2014_BR 01-02 2005 3/17/14 12:48 AM Page 56 BoardRoom magazine Recognizes 23 Private Club Presidents of the Year By Dave White, Editor, BoardRoom magazine BoardRoom magazine annually recognizes the world’s top private club presidents, captains and chairs as Private Club Presidents of the Year, for their outstanding work, their understanding of the industry, and role and responsibilities of the club’s board of directors. In this continuing series, BoardRoom introduces four of the top 23 presidents for 2013. Private club board presidents play a huge role in professional operations of their clubs as a volunteer working diligently with their board of directors and general managers, striving for well informed, but not emotional decisions. This recognition by BoardRoom magazine has attracted board president nominations from clubs and other nominators around the world. These outstanding presidents exemplify the focus on the leadership responsibilities, the account- ability and the management of the board providing a healthy respect for the club’s macro management. They are cognizant of the importance of working, effectively and efficiently, with their volunteer boards and the dedication required from everyone with whom they work. Key elements of a “good” board include commitment, competence, diversity, collective decision making, openness, transparency, effective communication with the management and the membership, fiscal responsibility, development and establishment of the clubs’ mission, vision and policy direction, especially through establishment of a strategic plan. A successful board president draws upon the expertise of other board members, the club’s institutional memory and stewardship of the club’s resources.