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Dimension Data Private Compute-As-A-Service Dimension Data Private Compute-As-A-Service Dimension Data Private Compute-as-a-Service Dimension Data Private Compute-as-a-Service Today, organisations of all sizes Key features: • Enterprise security and compliance are facing challenges unlike • Simple-to-use, self-service access – Virtual Private Clouds with user- any they’ve experienced before. – Provisioning of virtual servers, networks, determined public Internet connectivity Globalisation and economic and tiered storage in minutes – Unique customisable firewalls for pressures are changing the business – Web-based administrative user security landscape, increasing the pressure interface (UI) and REST-based APIs – VPN administration of all servers to expedite time-to-market with – Common interface across private cloud – Unique username/password for each new products and services, while deployments administrator keeping costs down. In addition, – Customisable look and feel of the – Role-based permissions controlling the constant technology change has home page of the user interface activities of each user resulted in ad hoc infrastructure • Fully-managed service build-outs, creating complexity and – Audit logs of all environmental – Comprehensive, ongoing management changes complicating the management and of the entire private cloud infrastructure • Enterprise performance support of IT infrastructure. as part of the Private CaaS – Availability service level agreement Organisations are looking to cloud – Management of underlying operating (SLA) for Private CaaS computing to improve competitiveness, systems, VMware virtualisation software, recognising the benefits of improved – Latency guarantee hardware (servers, network and tiered business agility, simplified businesses storage), and cloud management system – Industry-standard technology, processes and reduced time to market. including VMware virtualisation, Cisco – Dimension Data’s management Cloud services rely on a service model servers and networking, Dell servers approach for cloud computing that processes address the key elements and EMC tiered storage provides on-demand, self-service access of implementation, change control, to servers, applications and software monitoring, patching, and lifecycle – End-user controls development platforms. management so that cloud availability – Centralised control and billing and performance are maintained – In-depth usage reporting by asset Dimension Data Private – Ongoing software lifecycle – Audit log reporting by user and Compute-as-a-Service management. We evaluate all major department Dimension Data Private Compute-as- software releases from VMware, Cisco, a-Service (CaaS) is a dedicated cloud and the other components of the – 24x7 phone support with ticketing/ Infrastructure-as-a-Service (IaaS) that solution and test these releases within status tracking provides on-demand, self-service, pay-for- its lab environment to ensure they • Optional managed services use access and control of virtual servers, function as expected – Technical operations– provides system tiered storage and networking. Our Private – Dimension Data will review new monitoring and system administration CaaS is hosted within a client’s data centre features and capabilities of any for cloud servers and includes enterprise-class security, releases and will update its software controls and performance guarantees as to allow you to take full advantage of well as a REST-based application interface new software Key facts (API) for easy integration into back end Dimension Data’s Private CaaS Service is: systems, enterprise system management – Dimension Data’s multipoint tools or third-party cloud applications. monitoring systems scrutinise • An enterprise-class compute key system parameters, system Infrastructure-as-a-Service (IaaS) Overview of Dimension Data availability, network and the overall offering Private CaaS user experience 24x7x365 to ensure • Built using industry-leading the highest possible uptime and Dimension Data Private CaaS provides clients hardware and software performance with a secure and scalable private cloud • Fully automated and orchestrated via environment for compute – hosted within a – Dimension Data’s Uptime Maintenance purpose-built software client data centre. Service includes traditional break-fix • Comprises servers, tiered storage support such as troubleshooting and A Private CaaS is available in multiple standard and network elements coupled builds, each for a fixed monthly cost. incident restoration within agreed with virtualisation technology and service levels operating system software – 24x7 cloud support • Deployed in a client’s data centre and is available in multiple standard builds, each for a fixed monthly cost Dimension Data Private Compute-as-a-Service Private CaaS components • Static private IP address assigned to all Infrastructure with a client data centre servers accessible only via VPN, and are Dimension Data is the only dedicated, Dimension Data will install and manage mapped to static public IP addresses only private cloud IaaS offering that includes the Private CaaS Service equipment at as required hardware-based security and scalability, a client’s data centre, which will provide complete customisation and control, easy • Role-based administration control over the public IP connectivity, space, power, integration, 24x7 live support and 100% which the user can manage servers heating, ventilation and air-conditioning for availability guaranteed. Our Private CaaS • Cloning ability to duplicate virtual servers the equipment. Dimension Data will work comprises: cloud servers and cloud networks. to create ‘customer images’ which can with you to ensure that any unique data be used to deploy copies of a server centre infrastructure specification or design Cloud Servers configuration guidelines are taken into account. Dimension Data also works with you to implement Built on VMware’s vSphere hypervisor, • Capability to import/export server images facility access and escalation procedures. Dimension Data cloud servers are highly which can be used to transfer virtual configurable, secure, virtual machines that machines to and from a client’s own Dimension Data takes full responsibility for provide granular control and allow easy infrastructure implementation and ongoing maintenance customisation. Each cloud server can be of the hardware and software layers. configured with up to 16 CPUs, 128 GB of Cloud networks RAM and 2.5 TB of tiered storage. Cloud networks are VLANs built on Dimension Data Our secure virtual machines are hosted Cisco hardware-based networking on physical servers and are built on the providing network isolation, security and will work with infrastructures from Cisco, EMC and Dell. performance for a client’s environment. Cloud networks can be customised with you to ensure that Dimension Data cloud servers support additional networking features such as any unique data Microsoft Windows, Red Hat Enterprise firewalls, load balancing, multicast and Linux, Ubuntu and CentOS operating network address translation (NAT). centre infrastructure systems and can be deployed and managed either through the administrative Additional features include the following: specification or design UI or through corresponding functions of • Private IP addressing for all cloud the open API. servers, with the ability for cloud servers guidelines are taken Additional features include: located on separate cloud networks to into account. communicate across this private IP space • Granular configuration of CPU, RAM and • Client-to-site VPN access for tiered storage for each cloud server administrators to securely manage • Comprehensive tiered storage provides servers on their cloud networks clients with high-performance, standard • Customisable ACL-based firewall rules to and economy tiers of service, providing control access into each network VLAN clients with flexibility an choice with three levels of service • NAT and VIP functions to expose private IP addresses to the public Internet • Licensing for the underlying operating system is included with the service, • VIP functions support load balancing and allowing automated patch updates port translation across multiple virtual through Red Hat Network and Microsoft servers, with the ability to take servers Windows Update Services in and out of service based on client- defined monitoring probes • Full server management capabilities including start, shut-down, reboot, • Multicast support for clustering power off, restart, delete, add local implementations tiered storage, or change CPU/RAM • Backup-as-a-Service, an optional add-on • Anti-affinity for high availability of service delivering integrated out-of-the- business critical workloads box backup and recovery for all CaaS workloads – public, private and • Global import-export that allows clients hosted private to transfer client images in and out of the MCP Dimension Data Private Compute-as-a-Service Accessing the Private CaaS Private CaaS service Uptime Maintenance Service Web-based user interface: Our Private management Dimension Data’s Uptime Maintenance CaaS can be accessed via the Internet using Dimension Data provides comprehensive, Service includes traditional break-fix the web-based administrative UI. Each ongoing management of the entire private support such as troubleshooting and Private MCP has a URL associated with it cloud infrastructure as part of the Private incident restoration within agreed service for login. CaaS. This includes responsibility for levels. The service includes the following: REST-based
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