HandsOn HONG KONG ANNUAL REPORT 2014 FOREWORD...... 3 BY SHAUN BERNIER, FOUNDER AND CHAIR OF THE BOARD

AN INTRODUCTION TO HandsOn HONG KONG...... 5 FOREWORD BY WHO WE ARE SHAUN BERNIER, WHY WE ARE NEEDED OUR STRUCTURE AND ORGANIZATION FOUNDER AND HandsOn NETWORK CHAIR OF THE BOARD OUR IMPACT...... 13 2014 AT A GLANCE

OUR PROGRAMS IN 2014...... 17 OUR INDIVIDUAL VOLUNTEER ACTIVITIES OUR CORPORATE VOLUNTEER PROGRAMS

OUR OTHER ACTIVITIES IN 2014...... 27

WAYS TO GET INVOLVED...... 29 INDIVIDUAL VOLUNTEERS VOLUNTEER LEADERS CORPORATE PARTNERS NGO PARTNERS

OUR GOVERNANCE...... 35 BOARD COMMITTEES VALUES EXTERNAL AUDIT

OUR 2014 FINANCIAL OVERVIEW...... 39 FUNDING MODEL FINANCIAL STATEMENT 2014

VISION OF THE FUTURE...... 45

CONTACT DETAILS...... 47 CONTENTS

HandsOn HONG KONG ANNUAL REPORT 2014 3 For HandsOn Hong Kong, 2014 marks a tremendous year of growth within our organization and in our work in the community. In what is now our 7th year of operations, we have much to celebrate!

Key highlights in 2014 include: • Empowering over 3,000 caring Hong Kongers to volunteer 17,470 hours in our community - representing a 38% growth in the number of volunteer hours over 2013.

• Offering Hong Kongers more opportunities than ever before to give their time and talent to the community. On average, HandsOn Hong Kong organizes around 100 volunteer activities each month – a 55% growth over 2013. AN INTRODUCTION TO • Working with 56 NGO partners in Hong Kong to provide meaningful volunteer programs serving children, the elderly, migrants, animals, and many others across Hong Kong – a 24.5% HandsOn HONG KONG growth over 2013.

In 2014, we also expanded our focus on supporting the elderly. As the elderly population in Hong Kong continues to grow, so do their needs. Hong Kong has one of the highest elderly poverty rates in the developed world, with 45% of the elderly in our city living in poverty. With this in mind, we introduced a new volunteer program supporting the elderly through home visits and soup delivery. As we look ahead to 2015, we will continue to build on this initiative and introduce a new volunteer program to help the elderly become more digitally connected and reduce their isolation.

Internally, we experienced many positive changes in our organization this year, including establishing a mission and vision to guide our organization in 2014 and beyond (see page 6 for our mission and vision statements). Additionally, we expanded the HandsOn Hong Kong staff to include new key positions, including our first Head of Development and Communications. We also expanded our Board. In addition to adding new members, we established an Executive Committee, and several other Board-level committees to provide guidance and oversight to HandsOn Hong Kong as we continue to work towards achieving HandsOn Hong Kong’s mission and vision.

As we look ahead to 2015, I also want to thank each of you for your support of HandsOn Hong Kong. Our work is simply not possible without you – including our staff, Board, volunteers, NGO partners, corporate partners, financial and in-kind donors and sponsors, as well as many others in the community. If there is one thread that weaves through each of these groups, it is a passion for giving back to the city in which we live. It is a love for our city and a passion to address our city’s social needs through volunteerism that drives our organization forward each and every day. I hope you will continue to support us as we aim to expand our impact on Hong Kong in 2015 and beyond. Join me to “Be the Change!”. Shaun Bernier, Founder and Chair of the Board

4 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 5 "HandsOn Hong Kong is "What I like most about by far the easiest way I’ve HOHK is the fact that you seen to get involved in don’t have to sign up for a volunteering in Hong Kong. massive chunk of time. You There are a wide variety of can do one session every causes and times available six months or a session to accommodate even the every day. I also like the busiest professionals." different types of sessions, everything from cooking James Man HOHK volunteer to helping local children with homework. As a non- Cantonese speaker I like the fact there are sessions that How We Do It • Supporting corporate social responsibility WHO WE ARE I can take part in. And I’ve • Partnering with small, under-served local (CSR). We provide opportunities for become a master at peeling corporate partners to engage with our carrots!" grassroots non-governmental organizations Our Mission (NGOs). We identify NGO capacity needs, NGO partners in regular service activities Naomi Young or larger, one-off programs. We organize We mobilize and empower our community HOHK volunteer leader create programs to meet such needs and then to meet pressing social needs in Hong Kong recruit, train, and manage volunteers to run and project manage these volunteering through volunteer services. the activities for these programs. Our NGO activities, encouraging participants to partners benefit from the volunteer assistance, take a leadership role in meeting pressing leaving them with more time to focus on their social needs. Our Vision front line activities. Our programs support under-served Our vision is a caring community that gives • local causes and benefit a wide range of its time and talent to transform Hong Kong. Making meaningful volunteer opportunities available and accessible disadvantaged groups including children, to individuals interested in community elderly people and people with disabilities. What We Do service. We are a first point of contact Our programs cover activities including the provision of after-school tutoring to ethnic We aim to meet our city’s need for for busy Hong Kongers who wish to minority students; helping improve the living volunteers. We fill a gap by getting volunteer, but are uncertain of how to conditions of the elderly and people with volunteers to the local causes that so gain access to grassroots organizations disabilities; caring for abandoned animals, desperately need them. We enable in need of their help. Our appeal lies in as well as assisting in the redistribution people to give a helping hand to the local the truly local nature of our causes, the of edible surplus foods. The diversity and disadvantage groups. wide variety of organizations supported; and the ease and flexibility of our online flexibility of our volunteer activities reflects registration and activity sign up platform. the broad range of beneficiaries we reach and causes we serve.

6 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 7 WHY WE ARE NEEDED

"Through HandsOn Hong Kong you can be exposed to different types of activities thus you can meet various people with different interest and background."

Alain Costeroste HOHK volunteer leader

Despite being in the top ten worldwide for • They do not know how to best train, GDP per capita, Hong Kong has a huge supervise and manage volunteers’ work income gap between rich and poor. In fact, • They need someone to give them a the GINI coefficient1 in Hong Kong is 0.537 – “voice” which is one of the highest in Asia. • 52% of local NGOs have less than 100 This income inequality creates significant volunteers a year and 37% of NGOs have social issues2: less than 50 volunteers a year3 • 1.34 million (20%) of Hong Kong’s 7 million People love giving their time to make a real residents live in poverty difference, yet many Hong Kongers who want (compared to 8% in Singapore) to volunteer do not know where to look. Hong • 241,700 people under 18 years old (24%) Kongers are generous – 68% give to NGOs, but live below the poverty line only 15% volunteer4. This is considerably lower than many other countries in the region such as • 419,500 elderly (45%) live below the Philippines (38%) and Japan (28%). We make it poverty line 1 The Gini coefficient (also known as the Gini easy for caring Hong Kongers to give back: index or Gini ratio) is a measure of statistical dispersion intended to represent the income Local grassroots NGOs in Hong Kong distribution of a nation’s residents, and is the • We connect volunteers with NGOs that most commonly used measure of inequality. addressing these issues desperately The value ranges from zero, representing desperately need support perfect equality, to one, representing maximal need support as: inequality. • We make volunteering accessible, flexible, 2 Pre-interventions data collected from Hong • They lack the time resources to look for Kong Poverty Situation Report 2013 (released convenient and effective by Commission on Poverty on October 2014). volunteers 3 Statistics from Asian Charity Services pre- ignite survey (February 2015), to which 50 • We offer volunteers a choice of local NGOs responded. causes to support 4 World Giving Index 2013 https://www. cafonline.org/publications/2013-publications/ world-giving-index-2013.aspx 8 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 9 Our Board of Directors and Committees "I have been volunteering with HandsOn Hong Kong for 4 months. I have thoroughly BOARD MARketing and Governance, enjoyed my time. I have Alexander de Laiglesia COMMunicationS Planning and really liked meeting lots of Alison Ko Committee Oversight volunteers from all over the Ann Chu Beatrice Remy Committee world. The staff at HandsOn Chair of Marketing and Kathy Kukreja Hong Kong is also really Beatrice Remy Communications Committee Leonie Valentine friendly and helpful. I am Katherine Creedon Pak Ting Chair of Governance, Planning looking forward to continuing Kathy Kukreja working with HandsOn Hong Sam Lau and Oversight Committee Kong in 2015 and supporting Leonie Valentine Sally Laight Pak Ting OUR STRUCTURE AND ORGANIZATION the great charities!" Fundraising and Theodore Lau Jennifer Booth Sally Laight Development HandsOn Hong Kong Limited is a tax exempt HOHK Volunteer Leader Sam Lau Committee organization in Hong Kong under Section 88 Shaun Bernier Ann Chu of the Inland Revenue Ordinance (Cap. 112) Founder and Beatrice Remy with Inland Revenue file number 91/12390. Chair of the Board Katherine Creedon Theodore Lau Kathy Kukreja Official name of the organization Chair of Fundraising and Executive Development Committee HandsOn Hong Kong Limited COmmittee Sally Laight Alexander de Laiglesia Sam Lau Alison Ko Registered and office address Shaun Bernier Sally Laight Rm 601, the L. Plaza, Shaun Bernier 367-375 Queen’s Road Central Founder and Sheung Wan, Hong Kong Chair of the Board

Our Staff Date of formal creation as a legal entity Assistant Events and Executive Director Program Officer 8 June 20125 Marketing Manager Caroline Sprod Jacky Leung Alissa Tung (from September 2014) (from August 2014) Program Officer Damon Chan Senior Program Manager Head of Development (from September 2014) Nokia Cheung and Communications 5 Before this date HandsOn Hong Kong operated Head of Programs as part of Hands On China Limited. Both Hands Aurelie Dupont On China Limited and HandsOn Hong Kong (from August 2014) Ivy Leung started operations in 2007. 10 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 11 "Enjoy the time with the ones I can help and contribute! Seeing a smile is a BIG thing to me!" Jennifer Lai OUR IMPACT: HOHK volunteer 2014 AT A GLANCE

HandsOn NETWORK HandsOn Hong Kong is an affiliate HandsOn Network is the largest network of organization of HandsOn Network, local volunteer centers around the world. The headquartered in Atlanta in the United organization has 250 HandsOn Volunteer States. International affiliates of the Affiliates engaging 21st century volunteers HandsOn Network benefit from the to use their time, talent, voice and money to network’s expertise but do not receive create change in their communities. funding from the network. • 2.6 million volunteers Created in 1987 by New York Cares Affiliate, • 236 thousand projects the HandsOn Network aims to inspire, equip and mobilize people to take action • 25.1 million service hours that changes the world. The network puts • 579 million dollars of service people at the center of change and connects them to their power to make a difference by • In 29 countries adhering to the following values: In Asia, the HandsOn Network has • People drive change affiliates in Hong Kong, China, India, Japan, Philippines, Singapore and South Korea. • Passion overcomes obstacles More information can be found on • Services bridges and bonds www.handsonnetwork.org • Innovation drives results

• Servant leaderships transform

12 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 13 48 corporate volunteer programs IMPACT registered volunteers 2014 9,403

6 in-kind partners 3,090 active volunteers

10 fundraising events 1,091 volunteer activities

1,190 Facebook “likes” 17,470 hours of volunteer services

158 LinkedIn “followers” 56 local grassroots NGO partners

Increased from 4 to 7 staff members 33 volunteer leaders Established 4 Committees 16 corporate partners Increased from 7 to 12 Board members

14 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 15 OUR PROGRAMS IN 2014

16 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 17 OUR INDIVIDUAL "I had a wonderful time volunteering at the sessions VOLUNTEER ACTIVITIES on the Puppet Show. My In 2014, we ran 1,091 individual role as a volunteer was to support and guide the volunteer activities together with 56 children in producing their local NGO partners. own Puppet Show. This included helping the children making their puppets (about 4-5 characters in each group), writing up a 29.5% story, record their dialogues Ethnic minorities: and performing the final EXAMPLES OF INDIVIDUAL VOLUNTEER ACTIVITIES 322 activities Puppet Show in front of live audiences (i.e. the local Children and youth: Chinese puppet People with disabilities: 28% community). The whole show program for children Cultural exchange tour for students Environment: process may sound much 307 activities easier than it seemed! Having Chinese puppet show is a class for children with physical disabilities to Macau 0.6% said so, the children had aged 7-12 from low-income families where Together with Hong Kong Red Cross Empowerment of always worked with a positive they learn to deliver a traditional puppet Princess Alexandra School, HandsOn Hong women: 7 activities energy and had created a show. To inspire the children’s creativity, Kong brought a group of 10 students with cheerful atmosphere in the activity room where we our volunteers worked with a group of physical disabilities to Macau for a series of 1.1% worked in. It was so much 25 children to develop their own Chinese cross-regional career training workshops Others: joy to see the progress the puppet show, starting from creating the and cultural visits. This project was funded 12 activities children had made and how story with their own puppet characters to and organized by HandsOn Hong Kong. they had become more 23.8% confident in themselves. Two performing the puppet show on stage. As Volunteers assisted and took care of the 1.2% Children and youth: things I am grateful for from well as being hugely enjoyable, this program students with physical disabilities during the Animal welfare: 259 activities this voluntary experience. helps the children’s self-confidence and 2-day visit to Macau. 13 activities First, is being able to learn self-esteem to grow. Volunteers joining about the production of When: April a Puppet Show, which is the program shared the experience of NGO partner: Hong Kong Red Cross, 3.3% a fading art unfortunately producing the puppet show with the Princess Alexandra School Refugees and and most importantly, how children as both supporters and friends. migrants: 35 activities 7.7% People with disabilities: versatile children are - do When: Every Friday and Saturday in October and 84 activities not underestimate their every Saturday in November and December capabilities." 4.8% NGO partner: Aberdeen Kai-Fong Welfare Elderly care: E Jie Jie (HY Chan) Association Social Service 52 activities Volunteer

18 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 19 "I have volunteered with "When I started, the school social worker, Ms Lai and the HandsOn Hong Kong for HandsOn Hong Kong’s volunteer leader, assigned me to work several months doing with a primary 5 Filipino boy and then another Thai boy in the different activities – same class two weeks later. Besides bringing up my own son Playgroup, Bethune House, and the counseling experience I gained during the management Community Kitchen. I really of the Hong Kong teams with various multinational companies, enjoy coming to Bethune I must admit that I did not have previous chance in coaching House each week and young children. In the short four months engagement, I was making cards and bracelets excited with the satisfactory outcome so far from the two boys. for the organization. Since It was not the immediate improvement in their academic coming to this place I have schoolwork but their change in behavior and attitude that made good friends and impressed me. After a few weeks with the boys, Ms Lai told me rediscovered my love of Empowerment of women: Animal welfare: Ethnic minorities: Helping ethnic minority primary that one of the boys politely addressed her “Ms Lai” when they sewing. I think HandsOn Making handicrafts with the Orientation and dog walking at students with schoolwork in Tin Hau met in a school corridor. “It did not happen before”, she said Hong Kong do a great job to me. His change continued with less annoyance (speaking collaborating with local women of Bethune House Hong Kong Dog Rescue It can be hard for ethnic minority students to keep up with the loud in classes) to the teachers. The boy told me that he had organization and connecting Bethune House Migrant Women’s Refuge With many dogs awaiting adoption at education syllabus due to language barriers, which can leave fewer arguments with his classmates because he paid more volunteers who are willing Ltd. is a temporary shelter registered as a HKDR at any given time, volunteers are them isolated from the mainstream. HandsOn Hong Kong respect to their opinion. Both boys were more focused during to give time. It is a good way the schoolwork session. With some reminders, they spent more charitable institution in Hong Kong. Established needed to help out in a number of ways, partners with Li Sing Tai Hang School to give ethnic minority to meet new people and do time at home in practicing what they had learnt, (e.g. Chinese something useful with your in 1986 under the Mission for Migrant Workers, including dog walking. students after school support. The aim of the program is for the writing, the multiplication table) and they were happy with time." Bethune House provides a safe refuge and When: 9 sessions from January to March volunteers to inspire the students and encourage them to adopt their own improved results. I hope that they will continue in this direction with the on-going encouragement from the teachers, Hayley Chung social counseling to Asian women migrant NGO partner: Hong Kong Dog Rescue a positive attitude towards their studies. Volunteers assisted the social work and HandsOn Hong Kong. Volunteer workers in distress as they seek justice. During students with their studies on a one-to-one basis. All in all, it is an encouraging beginning and there is still a lot for the handicraft sessions, the residents of When: Every Tuesday and Thursday from February to May and me to learn. I want to take this opportunity to thank Ms Lai and Bethune House have the chance to relax, enjoy every Tuesday from October to December. HandsOn Hong Kong for allowing me this wonderful experience. creating handicrafts and interact with other NGO partner: Li Sing Tai Hang School I will carry on in supporting HandsOn Hong Kong and Li Sing people in a social setting. Volunteers make whenever my time allows in the coming future." cross-stitch cards, cloth aprons and bags, and Ringo Wong, Volunteer leader beaded jewelry with the women in the shelter. When: Every Wed in November and December NGO partner: Bethune house

20 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 21 "This activity is memorable, shocking and new to me. We visited and delivered soup to elderly in Tin Shui Wai. We were divided into small groups and were assigned to different households. Because of all of our volunteers’ lovely work, most of the elderly on the list had been visited. The left over people are all relatively less problematic. One of our goals to visit the elderly is to identify Elderly care: Home visit and soup schools in disadvantaged communities to OUR CORPORATE problems in their lives such as delivery for the elderly improve their health and hygiene. Volunteers their living environment, their help with sorting, carving and recycling soap. VOLUNTEER PROGRAMS health and hygiene status and Soup delivery is a signature volunteer other needs. I believe our small program initiated by HandsOn Hong Kong, When: Every Saturday and Sunday In 2014, HandsOn Hong Kong ran 48 business. In return, the corporate sponsorship help can make some changes aiming to spread warmth and love to the NGO partner: Soap Cycling corporate volunteer programs with 16 fee benefits HandsOn Hong Kong by funding to their lives. For example some elderly living alone through home visits and corporate partners activities and also helping elderly may not have a TV set corporate partners. in their apartments, we noticed soup delivery. Volunteers help prepare the Refugees and migrants: Helping HandsOn Hong Kong offers bespoke towards the costs of HandsOn Hong Kong's that and reported to HandsOn soup and work in small teams to pay home primary and secondary schoolchildren corporate volunteer programs to meet individual volunteer programs. Hong Kong after our visit, and visits to elderly citizens. of Hong Kong’s refugees and asylum companies’ specific needs. Some corporate so HandsOn Hong Kong would HandsOn Hong Kong offers: gather resources to help them. When: 9 sessions from seekers with schoolwork partners are looking for a series of programs, July to December • Tailor-made activities to meet CSR and I believe if more and more Refugees and asylum seekers in Hong Kong while others take part in a one-off volunteer business objectives people can do this, the elderly NGO partner: Pok Oi Hospital Chan Ping are not allowed to work and often struggle activity. Our volunteer activities can be would have a happier life. Memorial neighborhood elderly center and Ya to meet their basic needs while their cases tailored to particular requirements, such as • Design, planning and management of When I visited one household, On Lutheran Center for the elderly the lady shared a lot of are pending, which can take up to several incorporating team building elements or volunteer activities with photos years. This is an on-going program to provide involving employees’ families. By outsourcing happiness about her grandsons • Handling of all logistics, providing an with me. She can relate to me Environment: Soap recycling tutoring to these individuals and their families. the organization of companies’ corporate activity report because I am around the same This program helps to reduce wastage of Volunteers help a small group of primary and volunteer program to HandsOn Hong age as her grandsons. It was a soap by recycling slightly used soap for • On-site training and facilitation on the day very happy and enjoyable time secondary school students (aged 6-18 years Kong, corporate partners benefit from talking with her. And I think redistribution to underprivileged people in old) from refugee and asylum seekers families our expertise, leaving companies time to of the activity they inspired me to cherish my Asian countries. It also increases awareness in Hong Kong with their schoolwork. concentrate their expertise on their core grandma and grandpa more." of environmental protection in our local When: Every Saturday community. These life-saving items are Andy Ou NGO partner: Chungking Volunteer distributed to underprivileged families and Mansions Service Centre

22 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 23 Hasbro volunteers shared "Volunteering with these thoughts on their HandsOn Hong Kong has experience taking part in the given us access to deserving Global Day of Joy causes and worthy projects that we wouldn’t otherwise "It is quite an experience have been aware of. for me, what I observed The team’s expertise in and experienced today is organizing and running very different from how large scale, meaningful special needs kids have been volunteer projects has portrayed by the media. This enabled us to mobilize large is real and I learnt a lot." numbers of our team to Spotlight on HandsOn Hong Kong’s Hong Kong ran volunteer projects for volunteer together." Spotlight on HandsOn Hong Kong's Spotlight on HandsOn Hong Kong’s "Very good arrangement partnership with Hasbro Hasbro employees in both Hong Kong partnership with Fossil: partnership with Moody’s and coordination from Claire Quigley, Global and Shenzhen. A total of 549 employees Giving Manager at Fossil HandsOn Hong Kong. The One of HandsOn Hong Kong’s Fossil has been event was so smooth and we key corporate partners is took part in activities bringing joy to volunteering with had a great great time. We Hasbro. Being one of the 1,140 underprivileged youngsters, with a HandsOn Hong never thought to be able to world’s largest branded play particular emphasis on children with special Kong since 2013. In 2014 around 200 The Moody’s Foundation has partnered interact with kids who are needs. The activities ranged from a sports with special needs, today, companies, Hasbro’s community service staff joined us for 6 volunteer activities, with HandsOn Hong Kong since 2011 for the we gained this valuable programs work to bring “the sparkle of day to handicraft workshops to gift making contributing just over 1000 hours of service company’s annual team-based volunteer experience." Hope, the joy of Play and the power of and wrapping. In just one day Hasbro to the local community. Fossil staff served program, Moody’s TeamUp. During this four- Service” into the lives of children in need. employees gave 2,200 hours of service to children from low-income families, children year period, hundreds of Moody’s employee In 2013 Hasbro launched their annual their local communities. with special needs, deaf students and volunteers have given their time to serve “Global Day of Joy” commencing the addressed environmental issues. One of local causes including the elderly, children partnership with HandsOn Hong Kong. the projects in 2014 was a day out on the with special needs, migrant and refugee Hasbro’s 2014 Global Day of Joy took place Adventure Ship. This is a floating classroom families, environmental protection and on 4 December. On that day HandsOn where youngsters learn the basics of sailing, animal welfare. Employees have volunteered as well as how to work as a team. During at a total of 22 projects, giving 1,140 hours of the day the children experience facing and service to help make positive change in our overcoming challenges. Without the 27 local community. volunteers from Fossil this amazing day out for 22 deserving youngsters would not have been possible.

24 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 25 Corporate volunteering is a Win-Win- Profit: Businesses engaging in "Having the support of HandsOn Hong Kong Win for People, Planet and Profit corporate volunteer programs volunteers has taken a huge People: Volunteering creates a can benefit from an increase in burden away from me. I can feel good factor, contributing to productivity and job satisfaction, a decrease now concentrate on the art in sick leave, improved employee retention OUR OTHER aspects of the workshops, increased health and happiness. and loyalty and an enhanced brand image rather than having to Corporate volunteer programs can enhance spend time recruiting and team working, communications and and reputation. ACTIVITIES IN 2014 scheduling in volunteers. leadership skills. I’m also delighted with the quality of the volunteers that Planet: The direct cause served and come through HandsOn - the wider community all benefit they are committed, reliable from the outputs of corporate and full of enthusiasm." volunteer programs. The programs create Liz Briers Founder of Lizzie Bee social impact and help spread awareness of social needs and issues.

In 2014, we partnered with the following corporates:

26 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 27 "Our school appreciates the donation and high- quality volunteer service provided by HandsOn Hong Kong. HandsOn Hong Kong WAYS TO GET promotes volunteerism in the community and empowers the volunteers to INVOLVED give back to the community. All HandsOn Hong Kong staff led and train the volunteers professionally." In 2014, we organized 10 events to raise • Our 2014 raffle with 320 prizes given by Eric Sau Vice President at Sam Shui awareness of HandsOn Hong Kong’s our generous donors; Natives Association Lau Pun mission and activities and to contribute to Cheung School • The inaugural Hike For Hong Kong in our fundraising, including: October; • Our 2014 Black & White Ball in April • Our breakfast to mark International attended by around 300 key supporters; Volunteer Day 2014 attended by CSR • Drink For Good in September in leaders from a wide range of companies partnership with more than 80 bars and and industries. 45 corporate partners;

28 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 29 "I moved back home to Scotland in March. I miss working with HOHK.... It made me so happy."

Katy Chan HOHK volunteer

INDIVIDUAL VOLUNTEERS HandsOn Hong Kong organizes dozens of It is easy for volunteers to get involved. volunteer programs each week, serving a Volunteers simply register online and can wide range of causes. Programs range from then sign up for volunteer activities on the helping local primary students improve online calendar. their English skills, to providing after-school tutoring to ethnic minority students, visiting the elderly, caring for abandoned animals, and protecting the environment. VOLUNTEER LEADERS Volunteer leaders play a vital role in HandsOn Hong Kong encourages our organization. They are volunteers individuals looking to make a greater impact who make a commitment to help run a through their community service to become volunteer program on a regular basis. volunteer leaders. The role also offers The role includes sending out pre-event the opportunity to build leadership and confirmations, welcoming and briefing communication skills. volunteers, leading the activity on site to ensure everything goes smoothly, report attendance and provide feedback to us.

30 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 31 "In the past years, HandsOn "We have known HandsOn Hong Kong has acted as a Hong Kong for more than 5 bridge between Corporate years now. It has contributed and NGO partners to a lot in developing our effectively allocate the Handicraft project from resources to the needy ones designing to actual in our community. Through production of the hand made collaborating with HandsOn cards. You may not notice it, Hong Kong, our elderly but your presence, support citizens have the chance and expertise are very much to interact with volunteers appreciated by Bethune coming from different House and the women that sectors of the society. CORPORATE PARTNERS are benefiting from this We also welcome corporate partnership Both elderly citizens and project. Thank you so much with HandsOn Hong Kong in the volunteers learnt from each for making Bethune House HandsOn Hong Kong has a proven track Our other corporate volunteer following ways: other and grew together record of delivering successful bespoke options include: as part of your community." from the participated • Donation of prizes for our fundraising events corporate volunteer programs for companies Edwina Antonio, Executive programs. We hope that • Engaging HandsOn Hong Kong to deliver Director at Bethune House HandsOn Hong Kong can looking to give back to the local community. training for staff volunteer teams • Financial donations to help fund our continue the good work for HandsOn Hong Kong designs, sets up, volunteer programs our community, volunteers implements, organizes, manages and then • Becoming an in-kind partner, providing and beneficiaries." • Special products with proceeds donated to evaluates tailor-made corporate volunteer skilled volunteers to help support HandsOn Hong Kong Mandy Wong programs to fit our corporate partner’s HandsOn Hong Kong's operations Social Worker at Poi-oi Chan Ping Memorial CSR focus, ensuring that all activities are • Organizing a fundraising event with Neighborhood Elderly beneficial to the local community. proceeds donated to HandsOn Hong In 2014, we were supported by the Centre Kong following in-kind partners:

32 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 33 NGO PARTNERS HandsOn Hong Kong is constantly looking serving the local community that lack for new NGO partners who can benefit from the resources to find, recruit and manage help with their volunteer needs. Our focus is volunteers on their own. OUR on small grassroots NGO partners directly GOVERNANCE

In 2014, HandsOn Hong Kong partnered with 56 NGO partners. Our partners included:

Aberdeen Kai-fong Welfare Green Council Lutheran Yau On NEC (Tuen Mun) Shenzhen Pengxing Assoication Social Service Centre Social Work Service Hong Kong Mutual Encouragement Lutheran School For The Deaf Ark Eden Association Jane Shu Tsao Social Shenzhen Pengxing Centre for the Elderly Mission to New Arrivals Ltd Social Work Service - LongLiang Asia Society Hong Kong Center Hong Kong Red Cross Princess Hong Kong Mutual Encouregement Shenzhen Pengxing Social Work Association of Baptists for Alexandra school dormitory Association Jane Shu Tsao Service - Xiangling World Evangelism Shing Yan Social Centre for the Elderly Christian Social Service Centre Hong Kong Society for the Soap Cycling Protection of Children Pathfinders Bethune House St. James Settlement Hong Kong Special Olympics Plastic Free Sea People’s Food Bank Bread Angel Hong Kong Women Development Po Leung Kuk The Boys’ and Girls’ Club Association China Coast Community Association Limited Po Leung Kuk Anita L. L. Chan The Hong Kong Council of China Peniel Missionary Hong Kong Women Foundation (Centenary) School Early Childhood Education and Society Social Centre of Ho Kwok Pui-chun Services (CECES) the Elderly of Grace Social Centre for the Elderly Pok Oi Hospital Chan Ping Memorial The Tung Wah Group of Hospitals Christian Action Ethnic Minority International Buddhist Neighbourhood Elderly Centre Center Progress Society Tung Wah Group of Hospitals Law Chan Chor Sze Project Share Christian Service CHEER Center Social Centre for the Elderly Tung Wah Group of Hospitals Rhenish Church Grace School Tin Shui Wai Integrated Service Christian Service Sham Shui po Kely Support Group Center, The Pok Oi Hospital Happy Teens club SAHK Chan Ping Memorial Kwun Tong Shelter Workshop, Neighbourhood Elderly Centre & Chungking Mansions Service Centre the Mental Health Association of Saviour Lutheran School Caritas Elderly Centre Hong Kong Dog Rescue Sham Shui Natives Association Ya On Lutheran Center Li Sing Tai Hang School Lau Pun Cheung School For the Elderly Feeding Hong Kong Lizzie Bee Shenzhen Green Sources Yang Methodist Social Service Food Angel Environmental Protection Yau Tsim Mong Lutheran Harmony NEC (Siu Sai Wan) Volunteers Association (SENGO) Integrated Services Centre

34 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 35 "All the official staff I met in HandsOn Hong Kong are very helpful and full of passion for their work which does motivate others."

Bernie Lo HOHK volunteer leader

BOARD HandsOn Hong Kong is governed by a stakeholders are protected. Board members Board whose primary function is to serve as provide oversight of the governance the supervisory body for the organization, and financial control of the organization, guiding its strategic direction and ensuring safeguard its reputation and are actively that the interests of the organization and its involved in fundraising. COMMITTEES In addition to our Board of Directors, and Communications Committee, the HandsOn Hong Kong also has four Fundraising and Development Committee committees that report to the Board: and the Governance, Planning and the Executive Committee, the Marketing Oversight Committee.

36 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 37 “HandsOn Hong Kong is so close to the society, so we could help directly to the needy.” Walter Sum OUR 2014 HOHK volunteer FINANCIAL OVERVIEW

VALUES

HandsOn Hong Kong is driven by the following values:

• Commitment

• Compassion

• Empowerment

• Impact

• Integrity

EXTERNAL AUDIT

HandsOn Hong Kong is audited on a yearly basis by qualified Certified Public Accountants. The audit is conducted in accordance with legal and statutory requirements and provides assurance that the financial statements give a true and fair view of the organization’s affairs and are free from material misstatement. This assists the organization to transparently inform the public how resources have been used.

38 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 39 "HandsOn Hong Kong has been an extraordinary partner and supporter of our center. As refugees and asylum seekers are prohibited from working in Hong Kong, the seemingly small support such as helping the children with their homework every week or providing basic tutorial to the younger siblings of the children in the support group is extremely FUNDING MODEL valuable. Sustainability is a HandsOn Hong Kong is currently reliant key concern of any funder. on voluntary donations and support from Given that our charity does not get any support from individuals, funding from corporates and our the Government or any own fundraising activities and events. major funders in HK, CA- CKMSC has struggled to find alternative sources for FINANCIAL OVERVIEW 2014 long-term investment so we 7.6% are hoping that this valuable Other: HK$ 203,372 program will continue next school term through the 46.6% support of HandsOn Hong Corporate Fundraising: Kong." HK$ 1,859,742 0.1% Jonnet Bernal Other: HK$ 4,600 45.8% Assistant Manager at Donations and Fundraising Events: Christian Action 15.7% HK$ 1,829,654 Administration: HK$ 543,476

54.6% Programs: Income HK$ 1,884,681 29.6% Fundraising: HK$ 1,021,614

Expenditure

40 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 41 FINANCIAL STATEMENT 2014 Income and expenditure account (HK$) for The summary financial statements are the period of 30 September to 2013 to 30 based on audited financial statements, September 2014. which are available upon request.

Statement Income 2014/HK$ of income and expenditure Donations and funds raised 1,829,654 for the year Corporate sponsorship 1,859,742 ended 30 Raffle ticket income* 27,650 September 2014 Transfer from Hands On China Limited 275,710 Interest income 12 Total income 3,992,768 Expenditure Administration expenditure Audit fee 5,000 Commission and fees 4,035 Statement Fund raising expenditure 2014/HK$ Dues and subscriptions 2,009 of income and Entertainment 13,409 expenditure Insurance 19,820 Insurance 9,009 for the year MPF contribution 13,502 Legal and professional fee 10,515 ended 30 Salaries and wages 400,273 MPF contribution 6,137 September 2014 Stationery and printing 1,032 Office expenses 23,751 Telecommunication 2,274 Other general office expenses 10,826 Travelling – general administration 7,358 Rent 135,201 Other fund raising costs 577,355 Salaries and wages 181,942 Total fund raising expenditure 1,021,614 Stationery and printing 469 Bank charges 3,205 Telecommunication 1,033 Travelling – selling 207 Raffle ticket expenses* 1,350 Travelling – general administration 3,345 The raffle ticket income and expense are spread across two financial years, which are Total expenditure 3,454,326 Utilities 9,938 2 2013/2014 and 2014/2015. These financial statements do not cover all the raffle ticket Surplus for the year 538,442 Salaries and wages for part time 126,650 income and expenses. It only includes the Total administration expenditure 543,476 income for financial year 2013/2014. Program expenditure Insurance 61,263 MPF contribution 41,734 Salaries and wages 1,237,206 Stationery and printing 3,191 Telecommunication 7,027 Travelling – general administration 22,744 Other program costs 511,516 Total program expenditure 1,884,681

42 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 43 VISION OF THE FUTURE

44 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 45 "HandsOn Hong Kong "Making it super easy for provides a super-efficient people to get involved platform in promoting a in giving back to their variety of well-managed communities!" volunteering opportunities in Betty Hui CONTACT the community. For example, HOHK volunteer education for marginalized students and new-immigrant DETAILS adults. It is essentially a one-stop shop for dedicated volunteers to pick and participate in their interested activities." HandsOn Hong Kong began in 2007 as a be done. Over the next few years we will HandsOn Hong Kong Limited Roy Tang part-time, one-person operation, with 800 continue to strive to sustain and expand HOHK volunteer leader hours of service in the first year. Seven years our volunteer programs serving pressing Rm 601, the L. Plaza, 367-375 Queen’s Road Central, Sheung Wan, Hong Kong later, our output has grown to more than social needs in our city. By enabling caring Bank details: HandsOn Hong Kong welcomes donations to support 20 times that level. With hundreds of small Hong Kongers to gain access to meaningful our work. Tax receipts are issued on request for donations over $100. grassroots NGOs in need of volunteers to volunteer projects, we also aim to build Account Name: HandsOn Hong Kong Limited help them serve local needs, and hundreds upon our role as a conduit to increasing Account Number: 848 245775 838 (HSBC) of thousands of citizens in our community social awareness in Hong Kong. in need of assistance, there is still much to Phone number: +852 2613 9353 E-mail: [email protected]

Facebook: www.facebook.com/handsonhongkong LinkedIn: www.linkedin.com/company/handson-hong-kong Twitter: https://twitter.com/handsonhongkong

Acknowledgements

Financial Statements: Audited by Jack H.W. Ng CPA Limited

Pictures: ©HandsOn Hong Kong Limited – shot by volunteers and volunteer leaders.

Design, layout and artwork: Dominic Naughton +852 90160533

46 HandsOn HONG KONG ANNUAL REPORT 2014 HandsOn HONG KONG ANNUAL REPORT 2014 47 "I love HOHK for the impact it makes on the society and myself – To give is to receive. And I’m grateful that HOHK provides such an amazing www.handsonhongkong.org platform and opportunities for people to get involved."

Sophia Xia HOHK volunteer

"For almost 3 years, we’ve had wonderful volunteers coming through HandsOn Hong Kong. Having a regular stream of volunteers, without having to recruit and schedule them in ourselves, means that our staff doesn’t have to take time away from their frontline work serving our beneficiaries. Some volunteers who first came to PathFinders through HandsOn Hong Kong have gone on to become much more deeply involved with our organization and are now passionate advocates of our cause. Without the introduction from HandsOn they might never have even been aware of the issues that we are addressing. On top of that, we’ve also learned a lot from HandsOn about managing and engaging volunteers and we find their approach to volunteer management to be inspiring."

Luna Chan COO at PathFinders

48 HandsOn HONG KONG ANNUAL REPORT 2014