TABLE OF CONTENTS

INTRODUCTION City Profile ...... 5 Message from the Director ...... 7 Organizational Charts ...... 8 POLICE DIVISION Division Profile ...... 10 Mission, Values, Goals, Code of Ethics...... 11 Division History ...... 12 Office of the Director ...... 14 Administration ...... 16 Records Section, Information Center, Property & Evidence .... 17 Department Technology ...... 18 Communications Center ...... 19 Professional Standards, Internal Affairs Investigations ...... 20 Training & Volunteer Services ...... 21 Crime Statistics ...... 22 Field Operations Section ...... 23 Patrol ...... 24 K-9 Unit ...... 25 Teleserve ...... 25 Crime Scene Unit, Accident Reconstruction ...... 26 Detective Bureau ...... 27 Kalamazoo Metro SWAT, Drug Law Enforcement ...... 28 School Resource Officers, Community Policing Officer ...... 29 Education for Employment, Internships ...... 30 FIRE DIVISION Division Profile, Overview of Operations ...... 31 Mission, Code of Ethics ...... 32 Division History ...... 33 Personnel ...... 33 Resources ...... 36 Fire Stations ...... 37 Training/Safety ...... 38 Technical Rescue ...... 40 Fire Prevention ...... 42 Events ...... 44 Accreditation ...... 45 DEPARTMENTAL AWARDS ...... 46 FREQUENTLY CALLED NUMBERS ...... 49

3 4 CITY PROFILE

ELECTED OFFICIALS

Mayor Patricia Randall Mayor Pro Tem Jim Pearson Council Members Richard J. Ford Chris Burns Lori Knapp Claudette Reid Terry R. Urban

APPOINTED OFFICIALS

City Manager Laurence Shaffer Deputy City Manager Rob Boulis

CITY DEMOGRAPHICS

County Kalamazoo Population 48,072 Area 35.2 Square Miles Major Employers Pfizer Stryker Portage Public Schools

CITY HIGHLIGHTS

 City Motto “A Natural Place to Move”

 City incorporated in December 1963.

 Council-Manager form of government.

 Located midway between Detroit (142 miles) and Chicago (147 miles).

 Over 2,000 acres of park and recreational space.

 Bountiful natural resources, including seven lakes, state game areas, significant open spaces and wetlands.

 17 parks, including 3 dedicated to nature preservation.

 More than 57 miles of bikeways and multi-use trails.

5 6 MESSAGE FROM THE DIRECTOR

As the Director of Public Safety for the City of Portage, every day I have the honor to serve alongside some of the finest police officers, firefighters, civilians, and volunteers in the country. These are dedicated and wonderful men and women who are responsible for delivering nationally recognized public safety services to a city of over 47,000 people, covering nearly 35 square miles. Each and every day, they are committed to providing professional and caring community service to the citizens that live, work and visit our city. Our mission is to deliver superior public safety services that make people’s lives better. We work in partnership with our diverse community to safeguard the lives, rights and property of the people we serve. With unwavering dedication, our first responders provide innovative professional public safety services to all of the members of this community. We strive to accomplish this by maintaining our honor, courage, commitment, leadership and teamwork while always conducting ourselves with the highest ethical standards. The Police Division is a full-service law enforcement agency that provides a variety of law enforcement services, such as 24-hour-a-day patrol, school resource and community policing officers, and various other service teams. The Fire Division is second-to-none in its commitment to service excellence in fire suppression, emergency medical services, fire prevention, rescue, training, emergency management and support systems for the citizens of Portage. We strive daily to make Portage a safer place to live, work and visit. These first responders also focus a large amount of time each year providing the public with child safety seat instruction, fire safety and prevention education, and station house tours, to name a few. It is through the public’s trust and support that the Public Safety Department can provide a safe and healthy environment for our community to thrive. I am proud of the men and women of this agency and feel fortunate to serve the community alongside them as we work in partnership with our community members to keep the City of Portage safe. In closing, I feel blessed to have been chosen to be a part of such a fine organization. With the many challenges that face public safety today, I am extremely proud of our ability to adapt and remain steadfast in our commitment to providing the best possible police, fire, and EMS services to our city.

Nicholas J. Armold Public Safety Director

7 POLICE DIVISION ORGANIZATIONAL CHART

8 FIRE DIVISION ORGANIZATIONAL CHART

9 POLICE DIVISION

The Police Division is a full-service law enforcement agency that provides a variety of law enforcement services, such as 24-hour-a-day patrol, school resource and community policing officers, and various other service teams. Reducing crime and improving the quality of life for our citizens are two of our highest operational priorities. We understand that building, cultivating and maintaining the community’s trust and developing community partnerships are the key elements in our crime reduction efforts. We are committed to the ideals of “partnership-based policing,” which can only be accomplished by developing close working relationships with our neighborhoods and businesses. 2018 DIVISION PROFILE

 The Police Division is responsible for patrolling 34.5 square miles. This consists of over 211.96 miles of roadway, including 10.83 miles of expressway.  The Police Division is authorized a total of 56 full-time and 3 part-time sworn officers. In 2018, the division had 53 full-time and 2 part-time sworn officers.  The Police Division responded to 34,995 calls for service in 2018 and investigated 1,583 Part 1 and 3,123 Part 2 crimes.  The most frequently occurring crimes in Portage in 2018 were Violation of Court Orders (508), Larceny (683), Retail Fraud (534), Assault (408), and Fraud (452). Of those crimes, officers arrested 2,820 adults on 3,142 charges and 144 juveniles on 157 charges.  The Police/Fire Communications Center was serviced by 11 full-time radio operators in 2018. Radio operators handled 40,527 calls for service.

10 POLICE DIVISION

law law

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free flow of flow free -

pedestrian, bicycle and vehicular traffic. vehicular and bicycle pedestrian, The protection of life and property. and life of protection The crime. of suppression and prevention The and identification detection, The criminals. of apprehension accident and safe The

   

I will objectives and ideals, constantly dedicating myself before God strive to to enforcement. achieve my these chosen As a Portage Police Officer, profession I accept this and code agree to abide by it officer. police professional in my daily life as a enforce enforce the law courteously and without appropriately fear or favor, employing malice unnecessary or force ill or will, gratuities. never accepting violence never and I recognize the badge of my office as a symbol of public faith, and I accept it as a public trust to be held so long as police I service. am true to I the will corruption ethics never of engage or in bribery, acts nor of will acts I by other condone police such officers. with all I will legally cooperate authorized justice. of pursuit the in representatives agencies and their I know that I alone am responsible for my standard own of professional performance and take will every reasonable opportunity to and enhance improve competence. my level of knowledge and GOALS In order to fulfill our mission, we have adopted goals: following the pursue will and 11

restraint; restraint; and be -

with relentless prosecution of criminals, I will I will never act feelings, prejudices, political officiously beliefs, aspirations, or permit animosities personal or decisions. friendships With no compromise to for crime and influence my

empathy. members members of our community. Accountability ourselves to and the community services while providing with courtesy, compassion, and States. States. Honesty and integrity behavior. through Appreciation for ethical diversity among the value value respect and dignity Reverence for all for human life. safeguarded by the the Constitution of fundamental the United freedoms VALUES As members of the Portage Police Division, we secret secret unless revelation my duty. of performance is necessary in the law and the regulations of my Division. law my of Whatever the and regulations Division. I see or hear confided to me in my official of capacity will be kept a confidential nature that is constantly constantly mindful of Honest in thought and deed, both in my personal the welfare and official life, I will be exemplary in obeying the of others. to all and will behave in a manner that does not bring discredit to maintain courageous calm me in the face of danger, or my scorn or agency. ridicule; develop self I will of all to liberty, equality, and justice. and equality, liberty, of to all I will keep my private as life unsullied an example intimidation, intimidation, and the peaceful against violence or disorder; and to respect the constitutional rights duty is to serve the community; to safeguard lives duty to thelives to is serve safeguard community; and property; to protect deception, the the innocent against weak against oppression or As As a law enforcement officer, my fundamental The The Portage Police leadership. and training effective through members its of development Division is dedicated to providing a quality work environment and the investigate investigate problems as well as criminal incidents, seek solutions, and foster a sense of security in our mission. our fulfill to community service. service. This service will be provided with respect, fairness and compassion, guided by Constitutional guarantees, so enforcement. With community service as our foundation, we are directed to enhance the quality of life, that no group or individual is the recipient of undue or unjust MISSION STATEMENT MISSION The Portage Police Division is committed to providing all people within our jurisdiction quality police Each member of the Portage Police Division has signed a pledge to abide by a code of ethics: ethics: a code of by to abide pledge a has signed Division Police the Portage of member Each CODE CODE OF ETHICS POLICE DIVISION

December31, 1963 November1995 6, January1971 21, September1999 September1996 September1988 September1979 September1970 November1988 March31, 1975 October1989 January1970 October2001 January2001 August1967 August1964 March1990 1985 1985 1977 1966 1999 1998 1998 1995

D.A.R.E.Program Instituted VolunteerParking Enforcement Program Implemented Police/SchoolLiaison Program Instituted DepartmentComputerizes Records Michigan Association of ChiefsofPolice TrafficSafety Award Police/Fire CentralDispatch Established CityEmergency Preparedness PlanDeveloped by Police Department GeorgeE. VonBehren Hired as Police Chief DepartmentMoved toPresent Police/Court Building Certificateof Excellence ofState Michigan LawEnforcement Information Network (LEIN) D.A.R.E.Program Transferred to Sheriff KalamazooCountyDistrict Courts Consolidated FormalApplication Madeto Become C.A.L.E.A. Accredited Police CitizensAcademyImplemented Police ComputersUpgraded toa PCNetwork Crime PreventionProgram Instituted Richard J. White Hiredas Police Chief Michigan Association of ChiefsofPolice TrafficSafety Award Old CityHall Remodeled and Field OperationsRelocated DepartmentAssumes School Crossing GuardResponsibilities Youth SectionEstablished David Sharp Promoted to Police Chief Reserve Police UnitEstablished Richard HiredWilde as First Police Chief Cityof Portage

Chartered HISTORY

12

’

s Departments

POLICE DIVISION

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13

Dispatch Center Decommissioned Center Dispatch Implemented Electronic Citations Electronic Implemented Recording Video Mobile Digital Implemented Implemented Patrol Bicycle Accidents Electronic Implemented Reaccreditation C.A.L.E.A. Received Closed Facility Holding Prisoner System Dictation Digital to a Upgraded Department Records Safety into Public Consolidated Departments and Fire Police C.A.L.E.A. Certification Received Certification C.A.L.E.A. Building Headquarters and Annex the of Remodel Reaccreditation C.A.L.E.A. Received Police/Fire Chief Police/Fire Award Police of Chiefs of Association Michigan Reaccreditation C.A.L.E.A. Communications C.A.L.E.A. Award Accreditation Received C.A.L.E.A. Reaccreditation C.A.L.E.A. Received Patrols Motorcycle Implemented Program Canine Implemented Accreditation Fire on the Commission by Accredited Department Fire International Accreditation Enforcement Law to Michigan Made Application (MLEAC) Commission Director Safety to Public Promoted J. Armold Nicholas Received C.A.L.E.A. Reaccreditation C.A.L.E.A. Received

2005 - July 2018 July July 2018 July July 2015 July July 2003 July March 2016 March March 2012 March 2015 March March 2009 March March 2006 March July 7, 2011 July August 2016 August August 2008 August October 2018 October October 2008 October October 2007 October March 2, 2017 2, March February 2018 February February 2011 February December 2015 December April 2004 April November 2008 November January 1, 2011 January

OFFICE OF THE DIRECTOR

The administrative function of the department is responsible for the management of all aspects of departmental activity. Responsibilities include community relations, budget preparation, resource allocation, purchasing, labor relations, research and development, planning, and City emergency preparedness.

The Office of the Director is comprised of the Public Safety Director – Police/Fire Chief, administrative assistant, and a part-time records clerk. The Office of the Director is responsible for the organization, budgeting, fiscal management, directing, and planning for the entire department, as well as internal investigations.

PUBLIC SAFETY DIRECTOR—POLICE/FIRE CHIEF

Nicholas J. Armold is the Director of Public Safety and Police/Fire Chief. His responsibilities include overseeing and establishing the objectives of the agency’s executive officers, community outreach and professional standards for both the Police and Fire Divisions.

Director Armold joined the Portage Department of Public Safety in April of 2014 as the Senior Deputy Police Chief over Operations. Prior to this, he had over 25 years of experience as a police officer and firefighter, working for the City of Huntington Woods, where he retired at the rank of Deputy Chief.

Director Armold has a Bachelor of Science degree in Criminal Justice from Lake Superior State University and is a graduate from Northwestern University Center for Public Safety School of Police Staff and Command. He is also a graduate of the U.S. Department of Justice Federal Bureau of Director of Public Safety Investigations National Academy. Nicholas J Armold

14 POLICE DIVISION time time -

time time Administrative -

Fire Fire Division. She went on

—

2018; 2018; returning to the Department of Public -

15

Farnsworth Farnsworth joined the Police Division in September 2013 - time role as Administrative Assistant at the Department of -

support support to the Director and Senior the office. of needs the anticipating proactively Deputy Chiefs on a daily basis and Barbara was hired in Assistant at the Department of Public Safety September 2011 as to fill a a part full Public Services from 2012 Division. the Police in serving 2018, August in Safety Barbara graduated from Kalamazoo Valley Community Associates College Degree with in an Applied Science for Administrative holds Assistant. She certification as a Specialist. Office Microsoft Legal Office Assistant and is also a certified Barbara Barbara Garlow is the Director. Administrative Her Assistant primary for responsibilities the include Office providing of administrative the Tammy holds an Associates Degree from Kalamazoo Valley College. Community Tammy Tammy Scott after retiring from the U.S. Postal Service. Records She Clerk serves for as the the division, part reporting Her to the primary Administrative responsibilities Assistant. include general office allows. time as Section Records the assisting and distribution mail work, copying, typing,

Farnsworth - Records Clerk Barbara Garlow Administrative Assistant Tammy Scott ADMINISTRATIVE RECORDS CLERKADMINISTRATIVE RECORDS ADMINISTRATIVE ASSISTANT ADMINISTRATION

The Administrative Services Division is commanded by a deputy police chief and is responsible for the maintenance and dissemination of police reports, training, accreditation, property and evidence, public safety communications, and facilities.

SENIOR DEPUTY POLICE/FIRE CHIEF—ADMINISTRATION

Daniel J. Mills is the Senior Deputy Chief of Administration. His responsibilities include overseeing Professional Standards, Training, Technical Services, Public Safety Communications, Records, Property and Evidence, Crossing Guards, Emergency Operations, Fleet Maintenance, and Purchasing for both the Police and Fire Divisions.

Deputy Chief Mills was hired in September 2004 as the Deputy Police Chief of Operations for the Portage Police Department. In 2009, he was promoted to Deputy Chief of Administration. Deputy Chief Mills came to Portage after a decorated 18-year career with the Grand Rapids Police Department which began in 1986. He also served as a public safety officer at Aquinas College and Hope College and spent time as a Western Michigan University Police officer before joining the Grand Rapids Police Department.

Deputy Chief Mills has a Bachelor of Arts Degree from Aquinas College. Over the course of his career, Deputy Chief Mills has had various assignments, including patrol, criminal and civil investigations, supervised narcotics, vice, Senior Deputy Chief special operations, canine, civil forfeiture, and was Internal Affairs Dan Mills Commander and Administrative Lieutenant for the downtown and south service areas in the Grand Rapids Police Department before his appointment as Deputy Chief. Deputy Chief Mills is a graduate of the F.B.I. National Academy, Session 234.

16 POLICE DIVISION

2018

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criminal criminal fingerprints, and issuing permits to -

17 time time and four -

emergency emergency incoming telephone calls, scheduling fleet

- handling handling non maintenance, taking non purchase handguns, as well 2018, as, 176 registration permits of to registered. were handguns purchase handguns. handguns During were issued and 1,206 INFORMATION CENTER INFORMATION The Portage Police normal Division business Information hours by Center Police Service is and Technicians Jenny Diane Evans staffed Malz. during Information Center personnel are responsible for

depth depth statistical data. Records personnel are able to scan ancillary documents into a case - time Records Clerks. In September 2018, six additional full - dispositions dispositions were achieved by returning value. no of items destroying items and auction, to items to their owners, sending The The property room is under 24/7 surveillance and has additional security for entry. During 2018, 3,567 items were logged into property, and 2,356 items were disposed of in evidence, a ratio of .94 to 1. The property All All property is Association for Property and Evidence maintained (IAPE) and CALEA standards. and complete A evidence and property audit released is conducted at least once according a year. to International crime labs, where evidence items are testing sometimes or analysis. One of transferred the goals for this for unit is the timely reuniting further of its owner. with property entered into a computer database, and disposition of case property research and is evidence items done can so works be final determined. with The several unit other agencies, such as the state and area agency Bar Bar coding began in 2007 to aid in managing and auditing property in the property room. All property and evidence items submitted are also The The Property and Unit Evidence receives all evidence and found by, property turned in to, or collected by police personnel. property. and evidence of storage secure safe, the maintain and to are ensure responsibilities The unit has a Certified Evidence Specialist, Diane Malz, whose duties and PROPERTY AND EVIDENCE PROPERTY AND EVIDENCE Division, greatly decreasing the need for photocopying by records staff. records by photocopying for need the decreasing greatly Division, the the department in precise recordkeeping and allows for retrieval of information for release and compiling complex, in file, and, as a result, an entire case can be viewed and/or printed from any computer in the Police all all Police Division records, processing Freedom of Act Information (FOIA) requests for both police and crimes, arrests, fire, and accidents. The and Microsoft Windows based records management system state (RMS) aids reporting of launch of the Kalamazoo County Consolidated Dispatch Authority. Dispatch Consolidated County Kalamazoo the of launch The Records Section is responsible for data entry and storage of Safety Safety Services Manager Teresa Gipson. 2018, the Records Section was staffed by three full For the majority part of time Records Clerk IIs were added as the city prepared for the RECORDS The Portage Police Division Records Section is led by Public Technicians, Technicians, Equipment and Quartermaster, Fleet Maintenance, Physical Plant, Planning and Research, Compliance. Contract and ADMINISTRATION SECTION The Administration Section is led by Lieutenant Steven Clark who is responsible for Police Service POLICE DIVISION DEPARTMENT TECHNOLOGY DEPARTMENT

VHF withthe Portage Parks radio systemthat interfaces - throughthe ofuse theACU interoperabilityis achieved Divisions operate primarily on VHFon frequencies,each 1000,which isa computer/ departments. County and alsocan communicate via statewide800 MHz radio CentralCommunications havingone primary and KalamazooCountyfire one tacticalfrequency. Departmentas wellas disparate frequencies. and PublicServices The Police andFire

LI/CC ces, s el s nefcs o ttwd sex statewide to interfaces as well as Talon access), and Pictometry(LEIN/NCIC include applications network Additional a on maintained is (RMS) system Windowsplatform, with numerousinterfaced modules, including: management records computers and extensiveCADcomputerized An desktop computers. mobile 20 and 40 over to extends network computer The a ipeetd n 08 s at f saeie ntaie with interfacean initiative,tothe State. statewide a of part as 2008 in implemented was entry accident Electronic vehicle. the in anprinted is copy offenderand area, seat front the in mounted is printer thermal small A initiative. countywide a of part as 2007 in implemented were Court District 8th the with interfaced tickets traffic Computerized full a provides of access that to card user.desktop similar accessibility Wireless providing well limits. capability, extendsnetwork city Coverage the beyond capability. LEIN/NCIC for calls and pending service, and active for the information see display technologydatabase, to in ability The all the of includes status systems. which access, various CAD to provides connect to capability vehicles. patrol card wireless marked and frequency MHz 800 an all both use mobiles The in installed are computers Mobile forstolenitems that have beensubsequently sold orpawned. query to agencies theirpolice all allows internetand purpose submit that for created to An city the electronically. in transactions dealers pawn and secondhand all requires that 2012 in ordinance an enacted Portage of City The offender filesand statewide mug shots.       

DataAnalysis &Crime Mapping Bicycle Registrations PropertyRoom Bar Coding Registrations Gun &Permits LEIN/NCIC Interfacewith RMS ComputerizedLineups electronically theState.to The RMS. theour to both photos as transmits well as database, statewide which the to image shots, photo mug Scan Live Identix 18

- evc uis iqiy aaiiy no h RMS the into capability inquiry units, service “ stand alone stand

”

feature submits fingerprints submits feature

- ae dtbs was database based

POLICE DIVISION

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aided - The telephone

emergency emergency calls and -

1 Phone and Telex Radio. -

1 -

drive. drive. - Over Over 300 telephone numbers are

based program called Enterprise CAD. Enterprise called program based -

19 911 911 in 2016 and Smart911 in 2017. - emergency emergency lines. to - -

wide consolidated dispatch operation. operation. dispatch consolidated wide -

1 lines and 23 non - 1 -

s), s), including the Portage Communication Center. As of that date, KCCDA has been ’

On October 30, 2018, KCCDA became operational, effectively closing all area Public Points Safety Answering (PSAP Safety. Public of Department Portage the for communications fire and police providing Kalamazoo, Kalamazoo, and Consolidated Western Dispatch Authority Michigan county one into operations dispatch (KCCDA). University The collaborated KCCDA was to formed create to merge the all public Kalamazoo safety County throughout the entire city. the entire throughout In October 2014, the City of Kalamazoo, City of Portage, County of Kalamazoo, Charter Township of monitored radio frequencies are recorded digitally and maintained on hard maintained and digitally recorded are frequencies radio monitored The 16 emergency Center, with outdoor a backup warning system that sirens can are be activated activated manually. via Outdoor warning computer coverage extends in the Communications programmed into the system to aid in efficiency when making outbound calls. calls. outbound making when in efficiency aid to system the into programmed The department security doors and intercoms are activated from the dispatch panels. All telephones and Both Both the phone and radio system were upgraded in 2014 to Viper Intrado 9 The Communications Center began utilizing Text system includes three 9 which which allows radio operators to view a windows to upgraded was software mobile and (CAD) dispatch five main intersections. In August of 2016, the computer The The Communications Center features four console positions, warning which emergency and system, key access cameras, the for security monitors shared plus each position, include seven display monitors for sirens. In addition, the Communications Center has access to view the citywide traffic video network, Radio Radio operators are responsible for receiving police and fire dispatching the emergency appropriate units. They and also monitor bookings non and process emergency calls for road and hours. normal after problems utility COMMUNICATION CENTER COMMUNICATION POLICE DIVISION eurs ht l cmlit b acpe ad netgtd icuig hs ta ae made are that those including investigated, policy and This accepted employees. against be made an complaints complaints publishes of all and anonymously. processing completes that the Division and requires 300 Police function Policy Police Portage affairs Portage investigations. the internal affairs internal 52.1.5, of summary Standard statistical annual CALEA to Pursuant INVESTIGATIONS AFFAIRS INTERNAL OF REVIEW ANNUAL staff to sufficient and are physical procedures both and conducting policies department by that maintained ensure provideguidance allto employees and that they compliant.are also inspections are Physical agency inspections. our of standards Professional affairs internal process, accreditationinvestigations,inspections, training,and oversight of volunteers. the for responsible is Unit Standards Professional The detective. administrative an and VandenBrink Brian Lieutenant by commanded is Unit Standards Professional The UNIT STANDARDS PROFESSIONAL

Processed

Complaint

Nature of Nature Received Findings Method Method Method Method

PolicyFailure Sustained Sustained/UnfoundedNot Other Use ofForce Inadequate/Improper Investigation RulesRegulations/Policy & Violation Dispatch/PolicyViolation Insubordination Rude/Unprofessional InternalAffairs SupervisoryReview External Internal

opans r ms otn eerd ak o h sprio o te employee Minor the mayassignedbe tothe ProfessionalStandards Unitinvestigation. of for policy. supervisor or the which employeethenare referred backthe toofOffice theDirector. to More serious complaints findings, the documents back agencyand complaint the investigates referred supervisor The any involved. often against most are made complaints external, or internal complaints, all investigates and accepts Safety Public of Department Portage The The agency. police accredited accredited the Agencies (CALEA). earned from have an to Police Michigan of for as State status the in status eight of one maintain is Department to continues Public Safety of Department Portage the excellence, of level high a maintain to order In

20

omsin n crdtto fr a Enforcement Law for Accreditation on Commission

2014 15 14 14 0 8 2 2 0 9 5 1 4 9 9

2015 10 12 10 15 12 10 0 1 0 3 4 0 4 7

2016 11 15 10 0 7 9 0 0 5 0 0 4 3 8

2017 16 10 17 16 0 9 3 1 4 2 2 3 8 9

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4 governs the the governs 4

2018 0 2 1 0 1 1 1 0 0 0 2 1 1 2

POLICE DIVISION 3 -

team team leader or supervisor escalation ’ - training training divisions to develop ’ De Harassment Sexual Use of Force of Use Children Against Crimes Policing Based Biased

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21

Criminal Investigations Criminal Intelligence Criminal Code Health Mental Michigan Accreditation Ethics

    

service service training in the areas of Firearms and Use of Force. Each month, -

All Hazard Plan Hazard All Development Supervisor Violence Domestic Legal Legal Update Material Hazardous assistance assistance to demonstrated tremendous caring and compassion crime by offering in need. those to support continued and accident victims, and have In 2018, a second chaplain was added due to growing needs. The Public Safety Chaplains ministry have received and training have in donated police this many and hours fire employees. working They with have both also offered spiritual In 2014, a chaplain began volunteering his time Police for and Fire both Divisions of the the Department of Public Safety . their their time to the clerical and Police Division. In 2018, recordkeeping these individuals provided 917 hours functions of the of service. The Training Division also coordinates all volunteer activities and numerous other volunteers. Several volunteers donate VOLUNTEERS

     mutual mutual and combined local training opportunities. For example, Portage Police participated in countywide firearms training by providing two of: the areas in training instructors one day each month. During 2018, officers completed membership membership fee of $1,886 is based on the number of sworn officers topics. training forin various solution an economical provides Training Consortium the the department. Participation in To further this goal, the Training Lieutenant liaisons with other departments reduce the cost of training by eliminating travel and lodging expenses. lodging and travel eliminating by training of the cost reduce The department is a member of the West Michigan Criminal Justice Training Consortium. The With the state of economics and coordinate budgetary and schedule concerns, training opportunities the which are goal economical and of fiscally responsible. the this To Training goal, meet training Division administration is must to continually develop identify, and utilize local resources when possible to The Police Training Division is coordinated by Lieutenant Brian Vanden Brink, Portage a of Brink, the 28 Vanden veteran Brian Lieutenant is by coordinated Division Training The Police Police Division. His duties include training coordination for resources. the entire division and managing volunteer TRAINING DIVISION TRAINING During calendar year 2018, police officers received approximately 3,436 hours, or 430 days, of training. training. of days, 430 or hours, 3,436 approximately received officers police 2018, year calendar During to provide the training fortopic the given day. At the end of each the month, team must leader/supervisor document that all of their respective personnel have continues received the to training. identify The individual training administration training job effectiveness. and promotion, needs and provide opportunities for employee specialization, The The division provides annual in topics are chosen, and varying times are distributed electronically to staff. The employee is allowed 2 weeks to complete the training. It is the of responsibility the division members Other mandatory annual training included Use of Force policy review, Firearms, and Defensive Tactics. Defensive and Firearms, review, policy Force of Use included training annual mandatory Other POLICE DIVISION CITYWIDE CRIME STATISTICS CRIME CITYWIDE GRAND TOTAL OFFENSES TOTAL GRAND Murder/Non Retail Fraud (misc. categories) (misc. Retail Fraud Malicious Damage to Property to Damage Malicious Aggravated/Felonious Assault Aggravated/Felonious PART 2 OFFENSES PART 1 OFFENSES PART Recovered Stolen Property Stolen Recovered TOTAL PART 2 PART TOTAL 1 PART TOTAL Hindering and Obstructing and Hindering Criminal Sexual Conduct Sexual Criminal Driving While Intoxicated Driving While Non Disorderly/Public Peace Disorderly/Public CRIME Forgery/Counterfeiting Hit & Run Accidents & Run Hit - - Negligent Homicide Negligent Theft Vehicle Motor

aggravated Assault aggravated Weapons Offenses Weapons Obstructing Justice Obstructing negligent Homicide

Obscene Material Obscene Liquor Violations Liquor Family Offenses Family

Embezzlement Drug Offenses Sex Offenses Retail Fraud Other Part 2 Part Other Trespassing Bad Checks Bad Illegal Entry Kidnapping

Runaway Extortion Robbery

Burglary Stalking Larceny Fraud Arson

1,564 5,510 3,946 2014 1214 409 379 229 216 682 612 161 223 108 181 192 304 40 37 18 69 87 71 16 16 19 19 32 43 16 27 43 24 0 1 5 9 6 1 1

2015 1,510 5,483 3,973 1229 577 646 165 210 146 162 104 312 106 383 359 292 274 22 36 45 21 15 50 78 18 14 27 33 11 37 18 30 35 38 1 4 1 4 0 2

1,380 4,733 3,353 2016 535 591 140 199 132 137 323 706 434 305 202 363 23 54 13 19 41 55 90 68 15 11 25 32 24 34 24 28 44 49 0 5 0 9 0 3

2017 1,613 4,809 3,196 635 638 182 162 135 138 312 680 112 384 242 190 369 60 55 15 24 55 49 58 15 27 30 30 12 27 10 29 33 46 49 0 3 1 0 2

2018 1582 4705 3123 537 683 173 200 153 140 311 508 114 408 228 173 416 76 73 15 20 53 55 37 16 12 36 38 20 40 21 28 84 28 0 4 2 1 0 3

% Change % Change 2017 +145% - +34% +24% +20% +11% +21% +18% 2018 ------+2% +1% +2% +4% 15% 27% 33% 32% 17% 15% 19% 11% 15% 11% 50% 20% 21% 33% ------0% 2% 7% 5% 0% 0% 5% 3% 4% 0% 6% 6% 0% 0%

% Change % Change 2014 - - - 100% 100% 200% 100% 122% 100% ------2018 18% 21% 10% 23% 42% 23% 71% 58% 31% 48% 56% 89% 37% 83% 40% 24% 31% 93% 95% 17% 21% 90% 11% 20% 97% 17% - 2% 7% 0% 7% 4% 1% 7%

FIELD OPERATIONS

The Field Operations Division is responsible for the coordination and oversight of Crime Prevention, Daily Field Operations (including Patrol Activities and Criminal Investigations), Field Training and overall supervision of Police Officers, Crime Scene and Accident Investigation Services, and Oversight of Special Operations.

The Field Operations Division is commanded by a senior deputy chief. The division is divided into two sections: the Patrol Section and the Detective Bureau. SENIOR DEPUTY POLICE CHIEF—OPERATIONS

John Blue is the Senior Deputy Police Chief of Operations, and oversees the day-to-day activities of all operational elements including: patrol operations, criminal investigations, narcotics unit, crime scene services the school resource officer program, and community policing. He conducts performance appraisals, and is responsible for recommending awards and discipline of employees. He is responsible for investigating all types of complaints directed at the Police Division and its personnel. Deputy Chief Blue also addresses training issues, procedures, policy review, revision and implementation of departmental policy and procedure, and reports directly to the Public Safety Director.

Deputy Chief Blue was appointed to the position of Senior Deputy Police Chief of Operations in March of 2017. He has over 31 years of law enforcement experience, starting his career in 1987 with the Kalamazoo County Sheriff’s Office. In 1988, he was offered a position with the City of Senior Deputy Chief Portage. Throughout his career, Deputy Chief Blue has worked in many facets of police work, including patrol officer, SWAT operator and John C. Blue supervisor, manager and state accreditation assessor, detective bureau supervisor, patrol sergeant, and lieutenant.

Deputy Chief Blue received his Bachelor of Science degree in 1987 and Master of Public Administration and Educational Leadership degrees in 2007, from Western Michigan University.

Deputy Chief Blue recently completed a 6-month Executive Fellowship with the FBI (Washington) and was assigned to the Active Shooter Initiative/Task Force. Deputy Chief Blue has presented and instructed nationally. He also instructed at the Kalamazoo Valley Police Academy and was Adjunct Professor at Western Michigan University. Deputy Chief Blue sits of several committees including the Kalamazoo County Opioid Task Force and the Kalamazoo County Disaster Committee. 23 POLICE DIVISION rcie, arl fies r tand n dvre ubr f blte, rm eeoig community developing from abilities, of number police diverse best a implementing in on focus trained partnerships continued specializedto crime aremitigation techniquesand technology enhancements. and officers accreditation patrol agency practices, of completion the Through activityhigh areas. self crimepreventionandsuppression both additionemphasisactivities.responding placed calls,to 12 toon is In either a are city officers or patrol districts shift, in specific each to During assigned sergeant. works a by and supervised is officers shift team each shifts, as Eachsupervision primary and two the of unity team individual more for shifts. each allowing shift, per teams two with teams, Within into divided further are sergeants primary coverage. overlap two additional provide of who officers comprised is 24 for Divisionallowing cycle, complimentary Patrol the Today, Patrol by commanded is Section LieutenantMatt Wolfe, Patrol The service. police for calls to responding and community, the officerpatroldaily of activitiescoordinationPatrolresponsibleSection the providingcoverage toisfor The added1966. in to assignedbeingstarted specialized assignments anddetective positions grew,were agency anddemands the officersAs patrol. all 1964, in formed was Department Police Portage the When agency. the of portion largest the up make officers patrol service, police of function fundamental most the as Regarded - initiated activities, such as citizen and businesscitizenandcontacts,visibilityactivities,initiatedashighdirectedsuchand patrols patrols, in

whoreports to the Deputy ChiefofOperations. - ie upr, ae o apwr pto officer patrol A manpower. on based support, wide - hour coverage. Patrol also has a has also Patrol coverage. hour PATROL 24

“ Powershift ” comprised of several of comprised

’ dte involve duties s - hour POLICE DIVISION

2018, 2018, line via the -

risk risk crimes, area searches for

- purpose purpose canine, specializing in patrol - up -

25

sworn personnel - Canine Canine Zorro and Officer Jordan Wentworth completed In 2018, Teleserve officers handled approximately five percent of the initial daily caseload and calls for service between the hours of 8:00 a.m. and 4:00 p.m., allowing patrol officers neighborhood quality of to life issues and crime prevention concentrate activities. efforts on resolving Individuals are also able to report a crime on internet on the department website. formofthis communication. of the use are resolved by Many complaints risk risk incident support, vehicle and article searches, and - 2017, 2017, training on a regular basis. regular on a training Zorro is available to assist all Portage Department of Public Safety officers and surrounding agencies community. our and department the to asset valuable at their request. Zorro is a work, drug detection, tracking suspects who have fled from searching for police, missing or endangered persons, building searches for suspects involved in certain articles/evidence, high handler protection, Zorro and criminal is apprehension. the city. throughout demonstrations also utilized for In public NAPCH relations certification (National Association of Professional and Canine Handlers). Zorro educational and his handler including drug missing person tracking, suspect detection, tracking, had 33 deployments in high criminal apprehension. Wentworth Officer and Zorro continue their Canine Officer Canine Zorro added was to the of Department Public Portage Safety in 2016. He is a dual

person at the police department, and by other electronic - leaders. documents, obtain photographs and other evidence, book prisoners, obtain warrants, with assist station non duties, and other duties assigned by team in means. investigations, obtain medical reports Teleserve and other officers case conduct follow effectively effectively on quality of efforts. life Desk officers issues assigned to and district Teleserve patrol officers by investigating reports by telephone, support directed the patrol Individuals reporting certain crimes may make a report by telephone or by internet, which eliminates the need for an officer to respond, freeing patrol officers to work more TELESERVE K9 UNITK9 POLICE DIVISION ACCIDENT RECONSTRUCTIONISTS ACCIDENT pn 67 esne hus rcsig 9 cie n crash and crime 296 processing hours scenes andother investigations. personnel 657 spent Technicians Evidence six the 2018, In investigations. routinely traffic fatal are and serious investigations, death Technicians scenes, crime process to Evidence called vehicle. processing crime a scene and Scanner Laser 3D FARO® cameras, digital source, light alternate stations, dusting print chamber, fuming print latent a to includes equipment equipmenttheir of Some investigations. incidents scene of crime of and variety variety a at wide evidence collect a and process utilizes document, Unit Scene Crime The crime a at person scene. unidentified otherwise an to made was match a A scenes. crime at collected was that DNA and prints 153with credited been havemembers its and unit the years, two last the Over scene. collect, crime a identify, at evidence todocument and is Technician Scene Crime the of responsibility six of comprised is The Reconstructionists. currentlyAccident two and TechniciansScene team Crime The accidents. major investigating and scenes crime processing in trained are who officers of team specialized a is Unit Services Scene Crime Division Police Portage The SCENE CRIME UNITSERVICES

26 representations. scenes,creating computer a sophisticatedFARO 3D Laser scanner, tomap Theywork jointly with crime scene technicians,using documentand reconstruct elements the of the crash. sceneon majortraffic crash investigationsto Two AccidentReconstructionists are called to the

“ hits “ hit ” ”

on latenton is where is

- based, three - dimensional POLICE DIVISION

27

DETECTIVE BUREAUDETECTIVE

jurisdictional jurisdictional task force (KVET/SWET). The Detective Bureau is commanded by - Processing and distributing intelligence reports. intelligence distributing and Processing Maintaining membership on investigative Investigators). Fraud and boards Neglect, and Abuse (Child Death Review, Domestic Violence, Child Conducting background investigations. background Conducting notifications. extradition Initiating focused at target areas). target focused at force investigations. task and joint operations on area agencies with Coordinating Conducting surveillance and special operations. and special surveillance Conducting investigations. permit Solicitor Crime analysis (conducting data analysis to establish crime patterns and trends so resources can be Fatal accident investigations. accident Fatal tips. Observer Silent Financial Financial Crimes, Auto Theft, Felonious and Aggravated Assault, Sexual Assault, Child Abuse, Elder Crimes. Computer and Narcotics, Crimes, Abuse, Vice Major Major case investigations, such as Part 1 crimes: Homicide, Robbery, Home Invasion, Identity Theft,

          Assignments and duties of the detectives include: include: the detectives of duties and Assignments  Lieutenant Joseph McDonnell who reports to the Deputy Chief of Operations. of Chief Deputy the reportsto who McDonnell Joseph Lieutenant month. per cases 20 active to 15 average detectives Police Portage The The Detective Bureau (DB) is the investigative arm of the Police Division. The team is comprised of five Detectives, two School Resource Officers, one assigned Community to Policing a Officer, multi and one narcotics officer POLICE DIVISION n Prae eatet f ulc aey fie i asge t te aaao Vle Enforcement Valley Kalamazoo the to assigned is a officer detective, Safety a Public of teams, Department patrol Portage the One of each from officer patrol one least at communitypolicing officer, and a sergeant. The unitiscommanded of bythe PatrolOperations Lieutenant. comprised is unit The complaints investigate specifically operations.plainclothes and uniformedsurveillance and intelligencegathering, utilizing byinvestigations to formed was drug intensive more conducting on focus (PUNT)team the to assigned Officers substances. controlled involving Team Narcotics Uniformed Portage The LAWENFORCEMENTDRUG and handgun including training, firearms providing by patrol rifle use Safetyand qualification,less lethal training and qualification,and Publicscenario of Department Portage the with Metro SWAT teamKalamazootrain a on monthlybasis. The KalamazooMetro the SWAT teamalso shares its expertise to assigned Officers munitions. chemical and assaults, lethal less vehicle and andresponse, shooter bus active tactics, gunman in barricaded training tactics, includes rescue hostage which training, schedule, entry training firearms, annual an produces team SWAT Metro Kalamazoo The high including incidents, 39 on utilized the were of barricaded subjects,and high part team, as acting SWAT officers, SWAT Metro Safety Public Kalamazoo of Department Portage 2018, During District. Michigan 5th Southwest the within jurisdictions of request aid mutual the at and County Kalamazoo within Public of County Kalamazoo Department the KalamazooSheriff and Police Safety, Township Public Kalamazoo Police, of University Michigan Department Western Portage Safety, the from officers SWAT of SWATisMetroa multi Kalamazoo(Specialand Tactics) Weapons SWATMETRO KALAMAZOO em KE) a multi violationsthe in Kalamazoo area and throughout southwestMichigan. a (KVET), Team ’ Dprmn. h Klmzo er SA ta rsod t high to responds team SWAT Metro Kalamazoo The Department. s - uidcinl em ht oue o ivsiain o cnrle substance controlled of investigations on focuses that team jurisdictional - risk searchrisk warrants. 28 —

PUNT/KVET - jurisdictional team currentlyupjurisdictionalteam made

- ik n ciia incidents critical and risk - - based training. ik ret warrants, arrest risk

POLICE DIVISION year year -

29 The The Community Policing Officer, assigned Detective Bureau, has many diverse responsibilities to the and functions. The CPO position assignment, is and a three the officer patrol is selected ranks. from the meets weekly with the Senior Deputy Chief The of Field Community Operations, who, as Policing part of DDACTS (Data Driven Officer Approaches to Crime and Traffic Safety), conducts a team crime each brief with in supervisory an effort to solve crimes and with shared are statistics facts and These occurring. prevent further crimes from team leaders responsible and for implementing strategies other to resolve issues. and concerns community supervisors who are

s duties include: Neighborhood ’

The Community Policing Officer is also a board member community groups, on including several the Safe Project Lifesaver. In addition, the Community Policing Officer assists with coordination of the police publication. media for articles safety and writing website conducting conducting safety presentations, and coordinating larceny and programs. intervention fraud retail The Community Policing Watch Officer coordination, working developing and with participating in programs for apartment seniors, crime analysis, complex managers,

COMMUNITY POLICING OFFICER POLICING (CPO) COMMUNITY

practitioners. practitioners. The The SRO program Association of School Resource Officers (NASRO) and is a has member of had the officers National become certified as national administration, administration, teach prevention classes, mentor, and functions. school at are present The officers are assigned to the SRO position for up to three years candidates. and The officers presence, are not only but provide selected a are visible among also qualified members of the school respectively respectively to the two Portage high schools and have responsibilities with the schools. elementary eight and schools middle three Since Since 1988, a Police theDepartment has officerpolice Portage provided to the Portage Public School system. Since expanded its to inception, the include SRO program has a second officer. The two officers are assigned SCHOOL RESOURCE OFFICERS (SRO) RESOURCE SCHOOL OFFICERS POLICE DIVISION Michigan State Intern and Portage native Alexandra Riesgraf was hired by PDPS at the completion of completion the at internshipher PDPS andsent to theMid by hired was Riesgraf Alexandra native Portage and Intern State Michigan and Center, Communications forthe department patrol inspections the fleet. vehicle conduct in to how on operators trained also radio were students The with detectives. with meetings sit attend events, special with assist students the witness to students chance a The them School. provides and experience the general an functionsof operating programpolice department. In High addition to with riding officers, the Central and diploma, Portage school high from their studentstowards credit two receive with program EFE the in participated Western from also studentsdepartment The University. State to Valley Grand and internships University, State Michigan University, college Michigan provided also Safety Public of Department Portage The wellas state, national, and industry technicalstandards and requirements. reflect programs EFE students. grade 12th “ through 10th to programs of range wide a offers that awardwalls an is (EFE) Employment for Education the in participate to UniversityEducation Employment for and Internship programs. Michigan Western and (KRESA) Agency Service Educational Regional In EMPLOYMENTand (EFE)EDUCATIONINTERNSHIPS FOR el world real 2018, h Prae eatet f ulc Safety Public of Department Portage the ” plctos n miti te ioos eurmns f h Mcia Mrt urclm as Curriculum, Merit Michigan the of requirements rigorous the maintain and applications

- MichiganPolice Academy. - inn cre ad ehia euain etr without center education technical and career winning 30

–

oie iiin atee wt te Kalamazoo the with partnered Division Police

FIRE DIVISION

2018 DIVISION PROFILE

 The City of Portage has approximately 21,000 residential units, over 2,400 commercial properties, and a population of over 49,000.  The number of calls for service by the Fire Division in 2017 was 5,543, approximately 11 percent more than 2016.  Over 3,000 company inspections are now being completed on an annual basis.  Over 80 public education events were provided this year for the citizens of Portage, which included 9,000 adults and 11,500 children.  With all of these changes, the minimum daily staffing stands at seven personnel, the same as what was established in 1977.

OVERVIEW OF OPERATIONS

The Fire Division has seen an increase in calls for service by approximately 47% since 2008. Rescues, including that of household medical calls, continue to result in the greatest call volume, consisting of approximately 51% of all calls.

Overall incident responses for 2018 were similar to those experienced in 2017. Emergency medical service calls increased 9%, while fire incidents increased 14%, when compared to previous years. Residential fires constitute the greatest number of fires that occur within the City of Portage. Over, 54% of all calls occur between the hours of 10:00 a.m. and 8:00 p.m.

2015 2016 2017 2018 AVERAGE RESPONSES 4226 4972 5543 5483 5056

31 FIRE DIVISION           

Each employee is expected to abide by the following following the Fire Executive of Society by abide to expected is employee Each ETHICSCODEOF by threatened property and life of survivability increasing to hostile environments,circumstances, and events. committed is Division Fire Portage The MISSION STATEMENT of are perceptionimpropriety. the create or to potential with the conflict have or position official your by that enhanced outside activities or interests, investments, business outside employment, financial Avoid information, use entrustedare to serve. you those benefit to only position, your and of virtue by gained otherwise, or duties confidential your of performance competence,the in loyalty and respect, professionalism, Exercise theft. and and misuse from protected are equipment,these uniforms,that and vehicles, including facilities, resources, publicly of owned use efficient and honest in the stewardship requires that trust public of position a in serve you that Recognize each of conscious member and respectful bring Be or duties your discredit yourto organization. the of influence improperly performance not does that the mannerain affairs personalyour Conduct compromise other that integrityof the service.fire or acts cheating dishonest of and instances times all report at honest and truthful Be adversely the servicefire profession. would that credibilityaffectthepublic perceptionofor situations Avoid the diversevalue of thoughtsand opinions. and fairness of concept the Support forthe consequences of youractions. and actions your for responsibility Accept fire the servicegeneral. in on and positively department, reflects your thatyourself, manner a in duty, off and on yourself, conduct Always

ee pooe r cet personal accept or propose Never

’ s safetys and welfare.

.

- 32

ieihe Cd o Ethics of Code Firefighter

   

efrac o yu dte and race, of duties basis the on discriminate Never your of compromise safety. the or performance state involving mental your impair can activities that abuse or use substance in other or the alcohol engage or Never interest, of conflict appearance thereof. a may benefits, that create gifts privileges, or honors advancement, special rewards, ht alr t rsle r report or resolve condoning behavior.this to equatesto mediathis of useinappropriate failure that understand Also fire public. the the and organization,service, a my embarrass in or dishonor other discredit, not opportunities does that manner networking, or technology media social communications, electronic use Responsibly such in engage behaviors. who of firefighters the actions the other or report or service threaten stop and the public or of or members intimidate fellow harass, condition Never medical handicap. preference, sexual gender, ancestry, origin, national status, marital age, creed, color, religion,

, as developed by the the by developed as ,

National National FIRE DIVISION - s Degree in ’

call call and career staff. He administers the annual 33 - OPERATIONS

—

HISTORY operations, operations, fire prevention, fire investigations and inspections as relate they to both the on budget and capital improvements Director. Safety Public the to directly reports budget for the Fire Division and to Operations Deputy personnel where and other he operational responsibilities. oversaw Portage, Prior to the Deputy his time Chief daily at Podgorski years. 11 for over County Saginaw in Township Charter scheduling was of the Fire Chief at Bridgeport Deputy Chief Northwood University Podgorski in Midland, Michigan, and a received Master Public Administration from Western Michigan a University. In addition to Bachelor his other of training, he Science Executive is Officer a from Program graduate and of Excellence. Safety Public of Center the through the is National a Fire credentialed Academy Chief Fire Officer Deputy Chief Podgorski coordinates and oversees daily activities of fire Deputy Chief John Podgorski was hired by the Portage Fire Department Department Fire by the Portage hired was Podgorski John Chief Deputy in 2002 as the Administrative Deputy. His primary responsibilities were facility and apparatus maintenance. routine During maintenance schedules that for apparatus time, and equipment, he as as developed tracking records for well the organized same. In 2005, he was assigned

International (CFAI) International Portage Fire Department Established Department Fire Portage Avenue Westnedge South 7721 at Constructed Station First Fire Chief Fire First Appointed Hall Ernest Chief Fire as Hired Mein Jacob Began Services Response Emergency Response First Alarm Fire Station 3 Constructed at Sprinkle Road Sprinkle at 3 Constructed Station Fire Accreditation Fire on the Commission with Status Agency Accredited Received City of Portage Chartered Portage of City Drive Oakland on 2 Constructed Station Fire Location Current to 1 Moved Station Fire

1975 1984 1994

May 1, 1941 May 1, 1942 May 5, 1942 May John Podgorski

October 1940 October 1940 October April 28, 1942 28, April March 15, 2016 15, March Senior Deputy Fire Chief December 31, 1963 31, December SENIOR DEPUTY FIRESENIOR DEPUTY CHIEF

FIRE DIVISION ADMINISTRATIVE ASSISTANTS ADMINISTRATIVE CHIEFASSISTANT FIRE P/T AdministrativeP/T Assistant Administrative Assistant Administrative Assistant Fire Chief Assistant Amanda Herrick Amanda Dana Steele Dana Stacy French Stacy

MichiganUniversity. Higher the Education and StudentAffairs Master degreein English Literatureand Composition. She iscurrently enrolled in UniversityHouston of Amandaisa transplant Houston,from andTexas, a graduateof the computerizingvehicle maintenance records, filing,and office general work. assistingpeople at counter, the makingcar seat install appointments, role division.for the Her primaryresponsibilities include answeringphones, AmandaHerrick joined theFire Divisionin July and2018 servesa part Artsdegree in Sociology and ReligiousStudies. Dana isa graduate from GeorgianCourt University, earning a Bachelor of Fire Division. businesses ofPortage with questionsabout services are that provided by the purchasing requests.Sheis also responsible for assistingthe citizens and supporting the firefighterswith processing the of payroll,training,and AssistantChief, Fire Marshaland Training Officeraon daily basis while responsibilitiesinclude providingsupport to theSenior Deputy Chief, Dana Steele joined theFire Divisionin November 2014. primaryHer sitn Fr Cif tc Fec bgn i cre wt te Fire the with career his began French Stacywaspromotedtohe2000, In career a firefighter. 1998 as inDepartment Chief Fire Assistant throughthe Center forPublic Safety Excellence a Chief as Fire Officer. National the Fire Academy EmergencyManagement and Homeland Security.He isa graduateof ProfessionalEmergency Manager thefrom State Michigan of Western MichiganUniversity in 2016.His certifications include Heights,he completed his Interdisciplinary Ph.D. in Evaluationthrough additionIn toa Bachelor Science of and Masterof Arts Siennafrom policy. developingthebudget, capital improvement projects, and operational MarshalDivision and all training fordivision personnel,and assists in He was promoted Assistantto Fire Chiefin 2011. He overseesthe Fire personnel to related safety. policies recommended and developed he where department the as served also and training personnel for recordkeeping all for responsible was He training. Responder First Haz II, Firefighter I, Firefighter basic their on new for Academies Firefighter the and teaching scheduling entire for responsible the also was for He training membership. required department of scheduling and organization the for responsible was he role, this In Officer.Captain/Training of position the

34 - Downtownwhereearned she Bachelor a of Arts

- ExecutiveProgram Officer and credentialed - Mat Operations, and Medical and Operations, Mat

’ s programs at Western - al esne t attain to personnel call ’ Sft Officer, Safety s - time

FIRE DIVISION years years -

house house - station. station.

- Responsibilities Responsibilities

oversee station

house. In addition, the the In addition, house. - house, in lieu of sending these these sending of lieu house, in -

Every year, each section of hose must be must hose of section each year, Every

35

out gear were purchased for the newly hired hired the fornewly purchased gear were out - term planning of facility maintenance. facility of planning term -

Contained Breathing Apparatus (SCBA) program. program. (SCBA) Apparatus Breathing Contained - and long and

- savings to the city and timely refilling of the units. In 2018, six fire six 2018, In the ofunits. refilling timely and city the to savings

- overseesthe Apparatus and Radio Program. mandated uploads to state data collection sites, analysis of data and and data of analysis sites, collection data state to uploads mandated - provides Emergency Vehicle Technician certified (EVT) technicians oversees the records management software forthe Fire Division, Responsibilities include oversight of inspections, maintenance, and data data and maintenance, inspections, of include oversight Responsibilities

oversees the Personal Protective Equipment or (PPE), commonly

savings to the city, both in the maintenance that is provided and in provided is that maintenance the in both the tocity, savings also oversees the Small Tools program. Responsibilities include oversees the Extinguisher program. Responsibilities includemaintaining - oversees the Hose section. Responsibilities includemaintaining records oversees the Facilities.Responsibilities include maintaining records, oversees the Self out gear. out -

mandatory testing of ladders and fire pumps. This, in conjunction with the daily apparatus checks by fire by apparatus checks daily the with conjunction in This, fire pumps. and ladders of testing mandatory readiness. of state in a are always vehicles emergency ensures personnel, programming of the new software and training of personnel. personnel. of training and software new the of programming Vehicle Product Emergency annual the with assists and apparatus of maintenance unscheduled and scheduled to perform including but not limited to, to, state limited not but including new and system management records a new to moved Division Fire the 2018 In generation. report the in hours put countless in both they Everett, Chip Chief of With assistance the software. scheduling personnel. personnel. Nason Rick Chief Battalion Battalion Chief Tim Foley Foley Tim Chief Battalion turn as to referred turn of sets Several system. database into our entry include maintaining records, scheduling of apparatus maintenance, chairing committees for new new for committees chairing maintenance, apparatus of scheduling records, maintaining include pagers new Several pagers. and radios all of programming/maintenance and equipment apparatus, longer. any serviceable not units those replace to purchased were that was not serviceable any longer. any not serviceable was that Wellman Charles Chief Battalion assisted in this section by Firefighters Campbell and Dunfield. Their efforts and mechanical aptitude aptitude mechanical and efforts Their Dunfield. and Campbell Firefighters by this section in assisted cost a significant provide unit existing an replace to purchased saw was ventilation new a In addition, completed. are that repairs extinguishers were replaced due to age. to age. due replaced were extinguishers Playford Louie Captain is He Division. the Fire by utilized tools small all to maintenance providing and records maintaining records and providing maintenance to all public safety extinguishers. This includes hydrostatic testing, testing, hydrostatic includes This extinguishers. safety public all to maintenance providing and records in this service Providing parts. of replacement repair and/or and filling cost a significant provides units out, assisting fire administration with short with fire administration assisting Playford Louie Captain old. old. McCoy Mark Captain and captain, station overseeing work, contractor coordinating supplies, station maintaining and ordering pressurized and tested which encompasses over 25,000 feet or 4.8 miles of hose each year. This alone alone This year. each of miles hose 4.8 or feet 25,000 over encompasses which tested and pressurized in service this providing by year each $6,000 approximately the city saves 30 over was which model the previous replacing washer, hose a new place into put department Captain Steve Tanner Tanner Steve Captain of efforts the with along program, maintenance The hose. fire service all to maintenance providing and hose. the of life service the extends division, the entire Responsibilities include maintaining records, annual testing, and maintenance to of the SCBA units. units. SCBA the of to maintenance and testing, annual records, maintaining include Responsibilities fill bottle SCBA our of maintenance and the operations oversees also Everett Captain fire alarm systems for Stations 1 and 3, the installation of a new gear extractor at Station 3, and various various and 3, Station at gear extractor a new of the installation 3, 1 and for Stations systems fire alarm general. in facilities the to related items maintenance Miller Mike Captain Captain Mark McCoy, Captain Jeremy Vermeer, and Captain Larry Moore Larry Captain and Vermeer, Jeremy Captain McCoy, Mark Captain long short and with fire administration assist and appearance, station maintain repair, and maintenance new of the installation overseen have these Captains In addition, maintenance. facility of term planning FIRE DIVISION SECTION HEADS FIRESECTION DIVISION FIRE DIVISION yrns o h fr aprts te t te ie Te oe et al ainl ie rtcin Agency Protection Fire National all meets hose The fire. the to fire the then requirements. from apparatus, moved be fire to the able be to not wouldhydrants (water) low agent extinguishing and availability main its the of hose, because agentWithout cost.firefighting reliable most the be to continues Water future. the in be to willcontinue and past the in was it as servicetoday, fire the in firefightersby used tools important mostthe ofone is hoseFire 2018. in miles) 4.8 to(equal hose fireof feet Division25,000 tested Fire The HOSE FIRE PPEreceives annual an chemicals, The Agency. from Protective Fire National firefighters the by established guidelines protects following by maintained itis equipment fires, at provides blood PPE the weather, protection expected the to addition state by protected are Division Fire the of Members EQUIPMENT PROTECTIVE PERSONAL administrative functions of Fire the Division. four additional Five currently fleet The responses. multi one truck, brush one support unit, the and of emergency function for primary vehicles command Theone units, rescue support life basic two trucks,pumper, rescuetwoengines, onethree includes for maintain vehicles to maintain is to is section section apparatus apparatus the of function primary The APPARATUS

- on ptoes ad aad a acdns n tcncl ece. h protective The rescues. technical and accidents at hazards and pathogens, borne

- he die eils r mitie i odr o et h spot tf and staff support the meet to order in maintained are vehicles drive wheel

“ advanced - purpose vehicle, and a cargo trailer carrying technical rescue equipment.rescue technical carrying trailer cargo a and vehicle, purpose ” professional cleaningby outsidean agency.

RESOURCES 36

- of - the - art Personal Protective Equipment (PPE). In (PPE). Equipment Protective Personal art

FIRE DIVISION

aerial), aerial), call. -

100’ 100’

One - (1) (1) Firefighter and

STATION 2 STATION 2 call. call. STATION 1 - 7810 Shaver Road 6101 Oakland Drive 6101 Oakland Drive (1) (1) Captain, , (3) Firefighter and assigned on assigned and Firefighter (3) Pumper), Pumper), Vehicle 1281 (Battalion Chiefs), -

aerial), 1271 Brush Truck, Rescue 1251 Rescue Truck, Brush 1271 aerial), Battalion Battalion Chief 37

call. call. (1) (1) - 100’ 100’

(1) Firefighter and assigned on assigned and Firefighter (1)

filling station - purpose purpose room, also -

(1) Captain, (1) Captain,

call. call.

-

up Portage communications center. center. communications up Portage - assigned on assigned Apparatus assigned to Station 1: Engine 1211 (Rescue (Pierce Truck 1241 Unit, Response Critical Minimum Minimum staffing at this station is three: Staffing at this station is two: is station this at Staffing Apparatus assigned to Station 2: Engine 1212 and 1222 (pumpers), Engine 1252, Engine Trailer. Rescue Technical District 1282, 5th Michigan Maximum staffing is five: (1) Battalion Chief, (1) Captain, and and Captain, (1) Chief, Battalion (1) five: is staffing Maximum Staffing at this station is three: three: is station this at Staffing Apparatus assigned to trailer. and truck Hazmat County Station 3: Engine 1213 (pumper), Truck 1243 (E (1) Captain, (3) Firefighters and assigned on assigned and Firefighters (3) Captain, (1) Contained Contained Breathing Apparatus (SCBA). Station 3 is

-       but but are not limited to, repair of small tools refilling and bottles. oxygen portable station contains the Class A and B foam back and Primary duties performed from this station include, Station Station 2 is located at 6101 Oakland Drive, just south of Milham Avenue. Additional duties performed from this station include hose repair and testing. This STATION 2 STATION the fill center for SCBA air bottles. air for SCBA fill center the filling filling cascade air systems from both Texas Department Township and Fire South County Fire Authority, and repair of Self Station 3 is located at the Road. corner Additional duties performed of from this Zylman station include and Sprinkle STATION 3 STATION Primary Primary duties performed from this station include, not but are limited to, repair bottles. oxygen of small tools and refilling portable located. located. The training room used is a as multi the (EOC). Emergency Center Operations Emergency County the for backup Coordination Center (ECC) and Located Located at the corner of Shaver Road and South Westnedge Avenue, Station 1 is recognized as the central station where the Fire Administration Office and Training Room are STATION 1 STATION TRAINING/SAFETY

The Portage Fire Training Division is headed by Division Chief Chip Everett. A training advisory committee consists of captains from all three shifts. This group also recruits other members of the Fire Division who have specific areas of expertise in order to provide the best training and safe operations possible. The Training Division also participates in the Division Safety Committee, comprised of members from all three shifts, an on-call firefighter representative, Police Division representative, and a representative from the Human Resources Department.

DIVISION CHIEF—TRAINING/SAFETY CHIP EVERETT

Chip Everett began his career with the Fire Department in 2015 as a Captain in the Operations Division. Captain Everett was selected as the Training Officer in August 2018 following the departure of Chief Mike Corfman. His primary responsibility is the training and safety program at the Fire Division; he is also involved with managing the accreditation process. Training Officer Everett previously served as the Training Officer for Oshtemo Township from 2010 to 2015. Chief Everett began his career with Oshtemo Township as a paid-on-call firefighter in 1999 and rose through the ranks to Training Officer.

Training Officer Everett earned a Master’s Degree of Public Administration from Western Michigan University and is a credentialed Fire Officer III and Fire Instructor I through the Michigan Firefighter Training Council. He holds EMT-P and EMS-IC licenses from the Michigan Department of Health and Human Services. Training Officer Everett is also credentialed as a Chief Training Officer by the Center for Public Safety Excellence.

Fire Training Officer Chip Everett

MISSION OF THE TRAINING & SAFETY DIVISION Provide the highest level of skill and knowledge based learning opportunities in order to maintain and raise the performance abilities and safe operations of the Portage firefighters and officers. 38 FIRE DIVISION

at Fire Trainingat Grounds District District Technical Rescue Team and

th

on on experience with pulling hose lines, -

s Wind Turbine Program Department. Lead ’

drills throughout the year, four of which occurred at at occurred which fourof year, the throughout drills 39 Water training supply with Texas Township ”

live fire live “

angle tower rescue class for members of the 5 - Street. Street. The facility has a multitude of indoor training props and opportunities to sharpen

th Hosted Hosted a high Safety. Public of Department Kalamazoo from members Participated in the ISO review, the Training component scored 8.41 out of 9.00 total possible. total 9.00 of out 8.41 scored component Training the review, ISO the in Participated Academy. Fire Association Chiefs Fire County Kalamazoo the with Participated Attended Kalamazoo Hazardous Materials Team training. Team Materials Hazardous Kalamazoo Attended training. Team Rescue Technical District 5th the in Participated Provided Provided opportunities to work operational with awareness, and interoperability with our neighboring initial and mutual aid departments partners (Texas Township, in Brigade). Pfizer Fire and Fire, Airport Kalamazoo Pavilion, Comstock, order to build better teamwork, Worked collaboratively with Pride Care ambulance licenses. EMS maintain to order services in the department member of for each Education to meet the required EMS Continuing day Live Fire Camp which provided enhanced training on fire ground operations. ground fire on training enhanced provided Camp which Fire Live day -

team and individual skills in the art of technical rescue. technical of art the in skills individual and team Director Director Tom Sutton participated with our team in for September the Tower Rescue class. The possibility exists and will be explored more in 2019 of working with his state of KVCC the art on training 9 facility right here at NEW OPPORTUNITIES In 2018, a blossoming relationship was built with KVCC        TRAINING GOALS 2018 ACHIEVED

was was able to use in 2018 to provide lesson plans and training guides. Several members also attended the 3 advancing them through a structure and to the seat of the fire. fire. the of the seat to and a structure through them advancing group resource the Division is that Portage Fire (FDTN) a valuable Network Training The Fire Department The Fire Division participated in a number of of number a in participated Division Fire The the Kalamazoo Regional Training Facility. This type of real life into training a helps complete exercise. Firefighters cement and officers the were presented monthly with a drills real life type event, and all had the opportunity to run through several drills, getting hands facilities, facilities, Fire Department Instructors a sampling. as Academy, Fire National the and conference, Software Conference, Homeland Security Conference, Firehouse RMS Many Many Fire Division members training attended presented by outside or instructors at other These venues. included the International Association of Fire Chiefs Conference, Fire Department Training Network Overall, Overall, a total of 448 training classes were offered delivered. in 2018, with 5,975 hours of The accumulated training annual services, technical training rescue, program hazardous provides topics. discipline various the on materials, shifts three all to basis on a weekly provided training and occupational in safety fire and suppression, health. emergency medical Training is TRAINING OPPORTUNITIES TRAINING FIRE DIVISION ece n otg, F wud ok olbrtvl wt OD to OFD with collaboratively work trench would a mitigateansuch event. PFD of event Portage, the in In rescue of operations. amount rescue extensive trench for an equipment acquired recently and County Kalamazoo to deep feet few deep.agencytwentyFireOshtemoDepartmentoverlead isthe in feet a from vary may and city the throughout found are trench. a would with as known dangerous is very are environments length of type its these in operations than Rescue narrower and wide deeper is generally is it that than ground the in depression or excavation An RESCUE TRENCH Portage, within with the reside businesses operating industrial complicated Numerous have procedures. often they that in unique are workers machines catch to known been have that systems pulley and gears intricate with function usually machines These injury. of risk the creates machinerymanufacturing large of Use RESCUE INDUSTRIAL MACHINE would consideredbe a city the Every throughout locations other points.countless and entry station continuous complicatedlift hopper, for or manufacturing tunnel, meant restricted school not include typically yet enter, They to human work. continuous a nor for occupancy, enough large are that areas are spaces Confined CONFINED SPACE RESCUE number the of people on the team from threeto six members. increase to remains 2019 for goals the of One McAlary. Trent Firefighter member, new a add to 2018 of The teamiscomprised of Firefighters Aaron Chase Hambright. andJared The teamtook at steps theend of forms specialized highly These concentrations. rescuesmay include confinedspace, high angle, trench rescue, rescueice rescue,and structural collapse. technical in training Division Fire specialized the taken of members have Several and situation. expertise the mitigate focused and highly manage to require order usually in equipment incidents unique These training. specialized of level particular a “ Technical Rescue Technical potentialof such a rescue. - be rescuers often becoming secondary victims. Trenches victims. secondary becoming often rescuers be “ confined space ”

is a term that is given to particular emergencies that are unique in nature and require and nature in unique are that emergenciesparticular to given is that term a is

”.

TECHNICAL RESCUE

’ ltig n eteiis The extremities. and clothing 40

FIRE DIVISION

day day -

41

rescue suits that protect the rescuer from

-

s fire academy. This is in with cooperation Texas Township ’ call, allowing the team to respond faster without the requirement of of requirement the faster without respond to team the allowing call, TRT trailer. the pulling The TRT tow vehicle continues to be outfitted with 90% of the rope rope the 90% of with be outfitted to continues vehicle TRT tow The rescue equipment that would be needed for a technical rescue concrete concrete powder mix. This positioned tube so fits they around can the be out. climb to holds hand/foot to use them then allows It material. victim tied and off is and not sink deeper in the Grain Grain bin rescue tube. This tube is used to help someone aid who is in trapped rescuing and sinking in any type of material may that confine them such as corn, grain or even powder such as

  NEW EQUIPMENT team team is comprised of members from most county agencies, of which team. the of part as members three has Portage The County Hazmat team provides emergency was response developed to any in within Kalamazoo County hazmat if 2004. requested spill by the and/or local jurisdiction. release The This team HAZMAT TEAM example of example this be would a worker trapped tower on a communication (such as those located throughout the city). This year, Portage able was to bring in the Ropes that Rescue TRT organization for a 5 Class. Rescue Tower to use for hauling systems as well as other specialized equipment in order to reach a victim and raise or lower them to safety. High angle rescues may involve workers cannot get themselves down. One ROPE & TOWER RESCUE & TOWER ROPE Rope rescue involves the devices, rappelling equipment and the use of mechanical advantages use of ropes, anchoring and belaying within within the county insures level. Technician that all new recruits are trained to the Miller Miller have taught this class at Authority the South Kalamazoo County Fire Fire Department, who also provides an instructor. This cooperation the cold extreme of the water. Twice a train year, firefighters Portage of emergency. type this for water the icy in practical) and (classroom For the last seven years, Battalion Chief Nason and Captain Mike become become injured or in need of removal. This may frozen be open ice water or that someone has involves fallen the use through. of water This type of rescue ICE/WATER RESCUE ICE/WATER Portage has an extensive amount of water in which people could damage damage to homes in a concentrated area. Smaller scenes created may be by vehicles explosions. building or incidents, building into/through buildings, construction of new that have collapsed. The Portage would highest be a risk result of of a this natural which disaster type such has as of a tornado, incident the in potential of causing large amounts of structural STRUCTURAL COLLAPSE RESCUE RESCUE COLLAPSE STRUCTURAL This type of rescue involves the location of, extrication and stabilization medical of victims that are trapped in void spaces of buildings FIRE PREVENTION

DIVISION CHIEF—FIRE MARSHAL DEREK HENSON

Fire Marshal Derek Henson began his career with the Department of Public Safety Fire Division in 2014. His primary responsibilities include the oversight of the department fire inspection program, fire code review for new building construction, and community fire prevention education. He also serves as an incident safety officer and a cause-and-origin investigator for all significant fires that occur within the city.

Fire Marshal Henson’s experience in the fire service includes positions in both volunteer and full-time fire departments. He entered the fire service in 2002 as a volunteer firefighter with the Galesburg-Charleston Fire Department, where he eventually served as a lieutenant. Fire Marshal Henson has also served as a career firefighter for the Department of Veterans Affairs Fire Service.

Fire Marshal Henson has a Bachelor of Fire Science degree from Columbia Southern University and has attended classes at the National Fire Academy in Emmitsburg, Maryland. He is a Certified Fire Inspector, Plans Examiner, Fire Training Officer and Fire Investigator. He is credentialed as a Fire Marshal and Chief Fire Derek Henson Officer by the Center for Public Safety Excellence.

42 FIRE DIVISION

family family –

Fire Prevention Puppet Show

inspections - inspection Attempts inspection - 2,414 Annuals Attempts Annual 138 Re 272 31 Re Plans 49 Site Plans 85 Building Plans Protection 48 Fire Events 8 Special

        PLAN REVIEWS PLAN Engine Engine companies inspection visits made to commercial and multi a 2018. occupancies residential in than More 2,450 total violations of were identified and 2,686 corrected through including program, the inspection ENGINE ENGINE COMPANY INSPECTIONS 43

S ’ 3 Tent or Membrane Structure Inspections Structure Membrane Tent or 3 Finals Water Main 5 55 Fire Protection Inspections Protection 55 Fire Marshal to Fire 35 Referrals Inspections 21 Spot 38 38 FOIA ups follow violation Marshal Fire 13 Maintenances Box 22 Knox 57 Final Occupancy Inspections Occupancy 57 Final Inspection Lane 5 Fire up attempts Follow Marshal 3 Fire 4 Construction Site Checks Site 4 Construction Consultations Code 14 Fire Inspection Event 1 Special 8 Business Move in in Inspections Move 8 Business Permits Fire 56 Camp Renewals Fire 41 Camp 2 False Alarm Investigations Alarm 2 False

                  INSPECTIONS FIRE MARSHAL FIRE MARSHAL The Fire Division was able to deliver fire safety throughout calendar year 2018. related This was an increase of more than education 3,000 people from the previous year. to 9,276 adults and 14,903 children people. many this reach the division helped events large Numerous PUBLIC RELATIONS FIRE DIVISION Fire Prevention Puppet Prevention Fire Shows EVENTS a sa tcncas Cpan Hlitr Tne, n Hawkey; and Tanner, Hollister, Captains FirefightersChase, Dunn, VanOverbeek, Quezeda, and Toepfer. technicians: seat Car occasionsthose ...we have beenable toaccommodate them. of all on installation; seat car a for looking someone for hope last the DivisionFireoccasions,numerous is the On seat technicians. car as On utilizing by flexibility of amount car certain a other maintain We County. Kalamazoo every in facilityinstallation seat outperform to continues Division Fire Portage The on information children are properlysecured in theevent ofthat an accident. ensures provides This seats. an the of technician seat use seats,and car installation proper these installation car For 333 the year. previous installed installations, the Division from seats Fire 50 of Portage increase the 2018, In INSALLATIONSSEAT CAR event The Emergency reached 3,200 people. utilized. County also was Kalamazoo Post Command the Mobile Management expected, people of number largethe toDue park. Ramonaat Luau thefor year firstthe was This Ramona Park at Luau supplies forattendees school people and backpacks 800 free with features August event The in held attending. was Safety Public at Out Pig The OutatPublic SafetyPig attendedthe event. people 400 Approximately safety. fire on focuses event annual This Prevention Fire 5th Open Annual House and stickers provided personnel fashion. Division Fire Rescuetrunkthebackhandoutsof 1251from a kids in to children. being them of 3,000 over with people, 6,000 overof saw event This City Portage. the by hosted and Park Ramona at held event Halloween A Mash Monster the to would that typicallyhave not added received otherwise.it children to were education fire anddeliver schools to hats us Private enabling fire rotation, provided each pages. were coloring and 7 educational The to 3 shows. ages the were enjoying children eight also adults at 79 given with were Fire schools presentations elementary the 20 witnessed classes Shows. 55 Puppet coveringPrevention children 1067 year, This

44 .

- Call Firefighters and a volunteer a and Firefighters Call

- or

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treat FIRE DIVISION -

recognized, recognized, third

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processing processing methods, the -

related responses. related - Fire Fire Division received Accredited Agency

–

45

assessment and accreditation program. program. accreditation and assessment -

s achievement of Accredited Agency status demonstrates commitment to provide the s voluntary self s voluntary ’ ’

Six Fire Division employees have received professional designations, including FO, FM, CTO, and CFO. and CTO, FM, FO, including designations, professional received have employees Division Fire Six and and national level, and demonstrated involvement in the broader community, all validated by emergency peers. services and professional accomplishments. Designations and offered professional accomplishments. Designations by the CPC are internationally party verification of professional competence in fire requires a and strong educational background, emergency diverse participation in services. emergency services Achieving at the a local, state designation The Commission on Professional professional development Credentialing by providing (CPC) guidance on assists career including planning. emergency CPC Chief offers services several Fire designations, officers Officer educational career, of broad recognition is designation A professional (FO). Officer (CFO), (FM), Fire and Marshal in Chief their EMS Officer (CEMSO), Chief Training Officer (CTO), Fire PERSONNEL CREDENTIALING PERSONNEL Public Public Safety provides. For example, by examining and making changes to call medical to period time shorter a in to respond able is Division Fire The The Fire Division highest quality of service to the Portage community. The CFAI process is a proactive mechanism to plan for the future and identify areas for improvement on the quality of service the Portage Department of two other agencies in the State of Michigan are accredited through the CFAI, the Detroit Metro Airport Fire Airport Fire Metro the Detroit CFAI, the through are accredited State Michigan in of the other agencies two Authority and the City of Grand Rapids Fire Department. The City of Portage is the first municipal accredited. agencies Fire and public Police both to have Michigan of the State in agency safety The The Portage Department of Public Safety Fire Division is one of approximately 200 agencies to Accredited achieve Agency status with the CFAI and the Center for Public Safety Excellence, Inc. (CPSE). Only On March 15, 2016, the Portage Department of Public Safety status with the Commission on Fire Accreditation International (CFAI) for meeting the criteria established CFAI the through ACCREDITATION The BlueBeam software was vital to ensuring the plan review process was efficient and facility. development and timely research foot square 500,000 the forStryker as process review the forplan used it was the plan review process and allows for increased customer toservice developers. After seeing the power of the software and experiencing it firsthand, several other city departments have also implement it. This process. review plan traditional the of burden the paper reducing toward step great a is PLAN REVIEW PLAN TECHNOLOGY REVIEW streamlines in This 2018 software was implemented BlueBeam called software An review plan electronic DEPARTMENTAL AWARDS

On May 2, 2018, the Portage Department of Public Safety “Employee Recognition Ceremony” was held in the Council Chambers at City Hall. Senior Deputy Police Chief John Blue and Assistant Fire Chief Stacy French presented awards to department employees based on recommendations from the employees’ peers.

EMPLOYEE OF THE YEAR AWARDS

Employees are recognized who promote a positive image and distinguish themselves by professionalism, self-initiative, work and ethical standards beyond what is normally expected.

Employee of the Year – Non-sworn: Administrative Assistant Julia Horton Employee of the Year – Sworn: Detective Dereck Hess

On-Call Firefighter of the Year: Firefighter Andy Toepfer

Firefighter of the Year – Career: Captain Clay Hollister

46 MERITOUS SERVICE

Awarded for service rendered in the line of duty where a member performs difficult tasks under unusual circumstances and goes beyond that which is normally expected where crime is prevented, life and property is protected or criminals apprehended:

 Captain Lou Playford  Detective Michele Kaminski  Detective Dereck Hess  Sergeant Kevin Gleesing  Officer Scott Bogard

UNIT CITATION

Awarded to a shift, crew, or company for significant events that merit recognition.

 Battalion Chief Chip Wellman, Captains Kevin Hawkey, Steve Tanner, Firefighters Mike Norris, Todd Dunfield, Tom O’Reilly, and On-call Firefighter Jake Wnuk-Groenheide for rescue efforts and medical aid rendered to a severely injured motorist, trapped in her vehicle on May 7, 2017.

 Captain Lou Playford, Firefighter Tom Huss, and On-call Firefighter Ed Kline for exceptional performance of duty by conducting a rapid gunshot trauma assessment to a gunshot victim while you and your crew functioned at a high level of coordination and efficiency on November 30, 2017. LETTER OF COMMENDATION

Issued to a person or group of persons who exhibit outstanding diligence, perseverance, alertness, or highly creditable accomplishment.

 Police Officer Adam Dmoch  Firefighter Nick Haverkamp  Sergeant Michael Collier  Police Officer Jordan Wentworth

 Sergeant Kevin Gleesing VOLUNTEER OF THE YEAR  Police Officer Jessica Smith Chaplain Ken Hovenkamp  Dispatcher Ryan Enderich  Police Officer John Zesiger  Dispatcher Sandie Gieber  Detective James Myers  Fire Marshal Derek Henson  K-9 Officer Zorro  Police Officer Eric Vesey  Police Officer Daniel Houser  Dispatcher Marcia Johnson  Dispatcher Dennis Cox

47 48 FREQUENTLY CALLED NUMBERS

CITY CLERK ...... 329-4511

CITY MANAGER ...... 329-4400

COMMUNITY DEVELOPMENT (CODE ENFORCEMENT) ...... 329-4466

DISTRICT COURT ...... 384-8171

DISTRICT LIBRARY ...... 329-4544

FINANCE (TAX AND BILLING INFORMATION) ...... 329-4455

FIRE DIVISION ...... 329-4487

PARKS AND RECREATION ...... 329-4522

POLICE, FIRE OR MEDICAL EMERGENCY Kalamazoo County Consolidated Dispatch Authority (KCCDA) ...... 911

KCCDA (non-emergency) ...... 488-8911

POLICE DIVISION INFORMATION CENTER ...... 329-4567 FIELD OPERATIONS ...... 329-4564 RECORDS ...... 329-4568 PATROL SERGEANTS ...... 329-4566 COMMUNITY POLICING ...... 324-9255 WEBSITE ...... www.portagemi.gov FACEBOOK ...... www.facebook.com/PortageDepartmentofPublicSafety

PUBLIC SERVICES ...... 329-4444

SENIOR CITIZEN SERVICES ...... 329-4555

TRANSPORTATION & UTILITIES ...... 329-4422

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