CASE STUDY

AvMed gets insured against and ransomware Health insurance company proactively blocks the latest exploits and malware with

Business profile INDUSTRY AvMed offers affordable health insurance solutions for businesses Healthcare and individuals in Florida. More than 340,000 members count on AvMed for their health insurance coverage. When malicious BUSINESS CHALLENGE exploits began sneaking in, AvMed chose Malwarebytes for Stop nuisance-ware and cyber threats better protection and greater visibility. from robbing IT and user productivity

IT ENVIRONMENT Malwarebytes is proactive protection. We see antivirus, McAfee on servers, it block malware and ransomware every day. Proofpoint Email Protection, network firewalls, web filtering, and URL filtering It works perfectly for us. —Juan Forero, Lead Info Security Engineer, AvMed SOLUTION Malwarebytes Endpoint Security, which Business challenge includes Anti-Malware for Business, Stop the exploits Anti-Exploit for Business, and the Management Console Like many organizations, AvMed began seeing a growing volume of threats in the past two years. Employees frequently called IT with RESULTS complaints about poor performance, and the team would • Achieved visibility into the extent scan the machine, looking for malware. Initially, the majority of and types of threats targeting malware that they found was nuisance-ware, such as toolbars and users’ machines Potentially Unwanted Programs (PUPs). However, increasingly they • Dramatically reduced IT time spent cleaning and re-imaging machines found that users had clicked on malicious URLs, or that exploits • Gained ongoing, proactive protection had successfully gained access undetected by firewalls or antivirus. Because AvMed is responsible for protecting policyholders’ health and financial information, exploits and threats like ransomware represent a dangerous risk.

“We were cleaning or re-imaging machines several times a week,” said Juan Forero, Lead Info Security Engineer at AvMed. “And those were just the machines we knew about. Without visibility into all of our users’ machines, it was hard to know just how widespread the infections were.” The solution “We schedule scans, updates—everything,” said Forero. Malwarebytes Endpoint Security “If a user’s machine is becoming infected because AvMed had deployed a McAfee antivirus solution on its something slipped by the firewall and the user clicks on it, servers, but they didn’t want to put it on users’ we see it in Malwarebytes and can take action right away. It’s been great.” because it significantly slowed performance. Forero and other members of his team had prior experience with Proactive protection Malwarebytes, and they knew that it worked almost Since AvMed deployed Malwarebytes, it has dramatically invisibly in the background. They chose Malwarebytes reduced malware activity on users’ machines. Endpoint Security to gain a powerful multi-layered PUPs, toolbars, and exploits are blocked, resulting in defense against the latest, most dangerous malware, far fewer infections. including ransomware. “Malwarebytes is proactive protection,” said Forero. “It The team initially deployed Malwarebytes to users in the effectively blocks incoming threats—even catching those smallest departments with System Center. It that the firewalls or antivirus missed. Malwarebytes saves worked so well that they rolled out the solution globally. us lots of time and worry about what might be getting in.” Because Malwarebytes has a small system footprint, users aren’t disrupted by the security protection it Effective ongoing defense delivers. They now work without even being aware of The AvMed team knows that new threats arise every day. malware scans occurring in the background. But they appreciate the fact that Malwarebytes threat data is continuously updated and even the latest threats “One thing that’s really helpful is support for Macs,” said are quarantined or blocked effectively. Forero. “Some of our users have Macs, and now we can deploy Malwarebytes to protect them too.” “Malwarebytes updates its database faster than anybody else,” said Forero. “By the time something slips by a traditional antivirus tool, the damage is already done. We Better visibility for stronger defense see Malwarebytes block malware and ransomware every Almost immediately, the team saw how much malware day. It works perfectly for us.” existed on users’ machines, and they were able to quickly clean infections and install protection. Using the Malwarebytes Management Console, they also initiated policies for scheduled scanning of endpoints to keep machines clean and maintain a high level of protection.

Comprehensive reporting identifies vulnerable endpoints and aggregates reporting to show the status of users’ machines at a glance. The team receives alerts, they can ensure that all machines are up to date, and they can see exactly what’s going on if a user clicks on an infected link.

About

Malwarebytes provides anti-malware and anti-exploit designed to protect businesses Santa Clara, CA and consumers against zero-day threats that consistently escape detection by traditional anti- virus solutions. Malwarebytes Anti-Malware earned an “Outstanding” rating by CNET editors, malwarebytes.com is a PCMag.com Editor’s Choice, and was the only security software to earn a perfect malware remediation score from AV-TEST.org. That’s why more than 38,000 SMBs and Enterprise [email protected] businesses worldwide trust Malwarebytes to protect their data. Founded in 2008, Malwarebytes is headquartered in California, operates offices in Europe, and employs a global team of 1.800.520.2796 researchers and experts.