FedEx Service Guide FedEx Express and FedEx Ground Rates January 5, 2009 Updated October 19, 2009 Your Shipping Resources Specialized Solutions There’s a FedEx® solution that’s right for your needs, whether you’re shipping: Business, document and shipping solutions Online FedEx and the Environment • Envelopes, packages or freight Choose FedEx Office for a broad range of business, document and shipping ® ® Ship a package .com/us/ship Our role is to connect the world in • around the world or across town solutions, plus FedEx Express and FedEx Ground shipping services. You can access our services at more than 2,000 locations worldwide. Track a package fedex.com/us responsible and resourceful ways. • via air, ground or ocean We also have convenient FedEx Office locations where you can drop off fedex.com Find FedEx locations fedex.com/us/dropoff We are committed to being a great place shipments, get packaging supplies and access our other business services. 1.800.GoFedEx 1.800.463.3339 and say “office and print services” Get service information fedex.com/us/services to work, a thoughtful steward of the Time-critical deadlines and specialty shipments environment, and a caring citizen in the Urgent packages and freight Use international shipping tools fedex.com/us/international Rely on FedEx Custom Critical for expedited surface and air solutions communities where we live and work. Choose FedEx Express for delivery of envelopes, packages up to 150 lbs. Manage your account fedex.com/us/account and palletized freight weighing 151 lbs. or more. Internationally, delivery is that meet your most challenging shipping needs, such as delicate, high-security or temperature-sensitive shipments. Get started as a new customer fedex.com/us/newcustomer We are passionate about sustainably available to more than 220 countries and territories. connecting people and places and fedex.com/us/express/main customcritical.fedex.com 1.800.762.3787 improving the quality of life around 1.800.GoFedEx 1.800.463.3339 On the Phone the world. Economical ground delivery — business and residential Help with the complexities of global shipping Customer Service 1.800.GoFedEx 1.800.463.3339 Select FedEx Trade Networks for true end-to-end services, including customs To that end, this FedEx Service Guide Count on FedEx Ground for cost-effective delivery of packages up to 150 lbs. SAY PRESS to businesses in the U.S. and to every address in . Choose FedEx Home brokerage, global ocean and air cargo distribution, and trade and customs “Schedule a pickup” 1 is printed on recycled paper. Delivery® to ship packages up to 70 lbs. to every U.S. residential address. advisory services. ftn.fedex.com “Track a package” 2 • The book is printed on paper with 10 percent fedex.com/us/ground/main 1.800.GoFedEx 1.800.463.3339 1.800.249.2953 “Find FedEx locations” 3 post-consumer recycled content. “International services” 4 • The cover is printed on Forest LTL (less-than-truckload) freight Supply-chain management solutions “Order shipping supplies” 61 Stewardship Council-certified paper. Depend on FedEx Freight and FedEx National LTL to provide on-time Choose FedEx Global Supply Chain Services for solutions that turn supply-chain management into a competitive strategy. Services such as “Get rates” 62 • The book is printed with inks that contain reliability for your LTL shipments weighing 151 lbs. or more. FedEx Freight offers regional next- and second-day service plus accelerated service in critical inventory logistics, fulfillment services and transportation management “Billing” 71 soy and/or vegetable oils, and other three days or more. FedEx National LTL delivers solutions for long-haul help you move goods more efficiently while minimizing costs. “New account setup” 72 renewable resources. shipping needs and planned inventory replenishment. fedex.com/us/supplychain/main “Claims” 75 fedex.com/us/freight/main 1.800.GoFedEx 1.800.463.3339 In addition, every year we enhance our fedex.com/us/national/main “Technical support” 76 online resources and reduce the number 1.866.393.4585 “Dangerous goods” 81 of printed guides. This year we saved “Hazardous materials” 81 more than 50 tons of paper as a result. “Representative” 0 Go to Our Services at fedex.com for the FedEx Expedited Freight Services® 1.800.398.0625 most current service information, FedEx Express Freight Customer Service 1.800.332.0807 including the most current version of FedEx Freight and FedEx National LTl 1.866.393.4585 the FedEx Service Guide. FedEx Office 1.800.GoFedEx 1.800.463.3339

and say “office and print services” More About FedEx and The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: Federal Express, FedEx Express, the Environment FedEx Ground, FedEx office, FedEx Freight, FedEx Custom Critical, FedEx Trade Networks, fedex global supply chain services, the FedEx logo, FedEx, FedEx SameDay, FedEx First FedEx Custom Critical 1.800.762.3787 Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver, FEDEX SAMEDAY CITY, fedex sameday freight, FedEx 1Day Freight, FedEx 2Day To learn more about how FedEx integrates Freight, FedEx 3Day Freight, FedEx Express Freight, FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority FedEx Trade Networks 1.800.249.2953 DirectDistribution, FedEx International Economy, FedEx International MailService, FedEx 10kg Box, FedEx 25kg Box, FedEx International Broker Select, FedEx International ® responsible environmental practices into Priority Freight, FedEx International Economy Freight, FedEx International Priority DirectDistribution Freight, FedEx International Premium, FedEx International Express FedEx Charters 1.800.238.0181 Freight, FedEx International Airport-to-Airport, FedEx Charters, FedEx Home Delivery, FedEx SMARTPOST, FedEx Date Certain Home Delivery, FedEx Evening Home Delivery, FedEx International Regulatory Consulting 1.800.851.3336 our daily operations, go to csr.fedex.com. Appointment Home Delivery, multiweight, FedEx Ground Multiweight, FedEx International Ground, FedEx International Ground Multiweight, FEDEX EXPEDITED FREIGHT SERVIcES, FedEx Delivery Signature Options, FedEx Collect on Delivery (C.O.D.), FedEx Ground C.O.D., FedEx Ground Electronic C.O.D. (E.C.O.D.), FedEx Ground COLLECT, Packaging Design and Development 1.800.633.7019 FedEx Ship Manager, FedEx Ship Manager at fedex.com, FedEx Ship Manager Software, FedEx Ship Manager Server, FedEx ExpressTag, FedEx Express Billable Stamps, FedEx Printed on recycled paper Express Prepaid Stamps, FedEx Ground Call Tag, FedEx Ground Package Returns Program, FedEx Billing Online, fedex reporting online, FedEx Global Trade Manager, FedEx Telecommunications Device for the Deaf 1.800.238.4461 (7 a.m. to 8 p.m. CT, weekdays) Export AgentFile, FedEx InSight, FEDEX OFFICE PRINT & ship CENTER, FedEx office Ship Center, FedEx World Service Center, FedEx Authorized ShipCenter, FedEx Express Drop Box, FedEx Retail Counter Rates, FedEx US Airbill, FedEx International Air Waybill, FedEx Expanded Service International Air Waybill, FedEx Envelope, Legal Size Reusable FedEx Envelope, FedEx Pak, FedEx Clinical Pak, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Tube, FEDEX NATIONAL LTL, SURFACE EXPEDITE, FedEx Custom Critical White Glove Services.

© 2009 FedEx. All rights reserved. January 5, 2009 This interactive version of the FedEx Service Guide is designed to help you quickly find the information and FedEx shipping tools that you need. Use your mouse to select the items in the Contents table below, or any blue, underlined text throughout the guide, which links you to more information on a particular topic, plus resources on fedex.com and other Web sites. Select the Table of Contents button at the bottom of each page to return to this table of contents. The FedEx Service Guide consists of: • Services (U.S. and U.S. export) • Rates (U.S., U.S. export, U.S. import and U.S. retail counter rates1) • FedEx Express Terms and Conditions • FedEx Ground Tariff

Rate, Surcharge and Fee Changes 2 Use Our Services 5 Services At-a-Glance 5 Choose a Delivery Service, Plus Options 6 U.S. Package Services 6 International Package Services 9 U.S. Freight Services 11 International Freight Services 12 Additional Freight Services 13 Service Options 14 Return Solutions 18 Dangerous Goods (FedEx Express) 20 Hazardous Materials (FedEx Ground) 24 Package Your Shipment 28 Packaging Tips 28 FedEx Express Packaging 30 FedEx Express Freight Packaging Tips 32 Process Your Shipment 33 Process Your Shipment at fedex.com 33 More Shipping Resources at fedex.com 34 FedEx Express Airbills and Air Waybills 36 FedEx Ground Bar-Code Labels and Other Documentation 37 U.S. Export Documentation 38 Electronic Export Information (formerly the Shipper’s Export Declaration) 39 Commercial Invoice 40 Certificate of Origin 42 Give Your Shipment to Us 43 FedEx Office 43 Other Shipping Locations 44 Shipment-Status Tracking 45 Account Management 46 Find Your Rate 49 How to Calculate Your Rate 49 Contiguous U.S. Package Rates: Zones 2–8 50 FedEx First Overnight 50 FedEx Priority Overnight 50 contents

fedex.com/us/rates/ratetools.html

Retail Counter Rates go to ® For FedEx or visit a staffed FedEx shipping location (see pp. 43–44).  (Contents, (Contents, cont.) FedEx Standard Overnight 50 FedEx 2Day 50 FedEx Express Saver 50 FedEx Ground 50 FedEx Home Delivery 50 and Hawaii Package Rates 71 U.S. Express Multiweight Rates 80 FedEx SameDay Rates 82 U.S. Express Freight Rates 83 FedEx 1Day Freight 83 FedEx 2Day Freight 83 FedEx 3Day Freight 83 International Express Package Zones 84 International Express Package Zones: Canada 87 Puerto Rico Rates (U.S. Export) 88 Canada Rates (U.S. Export) 90 Rates (U.S. Export) 93 International Express Package Rates (U.S. Export): Zones D–O 94 FedEx International First 94 FedEx International Priority 94 FedEx International Economy 94 Rates Multiweight Express International (U.S. Export) 106 International Express Package Rates (U.S. Import) 107 FedEx International First 107 FedEx International Priority 109 FedEx International Economy 111 FedEx International Next Flight Zones and Rates (U.S. Export and U.S. Import) 112 International Express Freight Zones 116 International Express Freight Rates (U.S. Export and U.S. Import) 117 FedEx International Priority Freight 117 FedEx International Economy Freight 117 FedEx International Premium 119 Fees and Other Shipping Information 120 Review Terms 135 FedEx Express Terms and Conditions 135 135 U.S. International 148 FedEx Ground Tariff 161 Index 176 With the exception of rates and other charges, the information 1 in the Use Our Services and Find Your Rate sections of this guide terms and conditions. is not part of the contract of carriage. Please see the FedEx Express Terms and Conditions and FedEx Ground Tariff for applicable Rate, Surcharge and Fee Changes For information on FedEx rates, surcharges and fees, or to access FedEx standard list rates and customized rates online, go to fedex.com/us/rates2009.

your SHIPPING need

Information on rate changes Rate, Surcharge and Fee Changes and other important updates Rate Information Online Go to fedex.com/us/rates2009 for information on FedEx rates, surcharges and fees, including: • Changes to FedEx surcharges and fees. • Other important changes that may affect your shipping rates. • Access to zone information, rate quotes, and standard list rates or customized rates. • Answers to frequently asked questions.

Rates The rates in this FedEx Service Guide, which are effective Jan. 5, 2009, supersede the rates shown in the January 7, 2008 FedEx Service Guide.

FedEx® International Next Flight U.S. Import Rates This guide includes rates for FedEx International Next Flight shipments from international locations to the U.S. See pp. 114–115. For more information on FedEx International Next Flight service, see p. 9.

Surcharge and Fee Changes There are changes to the following FedEx surcharges and fees. Go to fedex.com/us/ rates2009 or refer to pp. 122–132 of this guide for more information on the changes, which are effective Jan. 5, 2009, unless otherwise noted within this guide. • Additional Handling Surcharge — see p. 122 • Address Correction — see p. 122 • Ancillary Clearance Service Fees for Special Import Clearance — see p. 123 • Clearance Entry Fee — see p. 124 • Dangerous Goods — see p. 125 • Declared Value — see p. 125 • Delivery Area Surcharge — see p. 125 • Delivery Reattempt Charge — see p. 126 • FedEx® Delivery Signature Options — see p. 127 • FedEx Ground® Alternate Address Pickup — see p. 128 • FedEx Ground® Call Tag — see p. 128 • Hazardous Materials — see p. 129 • Inside Delivery Charge — see p. 129 • Inside Pickup Charge — see p. 129 • Pickup Charge (FedEx International Premium) — see p. 131 • Reroute of Shipment — see p. 131 • Residential Delivery Charge — see p. 131 • Residential Pickup Charge — see p. 131 • Saturday Delivery — see p. 132 • Saturday Pickup — see p. 132 • Weekly Pickup Fee — see p. 132 2 fedex.com 1.800.GoFedEx 1.800.463.3339 use our services fedex.com 34 fedex.com 33 ship: you steps Delivery Service, Plus Options 6 4 time More Shipping Resources at FedEx Express Airbills and Air Waybills 36 FedEx Ground Bar-Code Labels and Other Documentation 37 U.S. Export Documentation 38 Electronic Export Information (formerly the Shipper’s Export Declaration) 39 Commercial Invoice 40 Certificate of Origin 42 Give Your Shipment to Us 43 FedEx Office 43 Other Shipping Locations 44 Shipment-Status Tracking 45 Account Management 46 Services At-a-Glance 5 Choose a U.S. Package Services 6 International Package Services 9 U.S. Freight Services 11 International Freight Services 12 Additional Freight Services 13 Service Options 14 Return Solutions 18 Dangerous Goods (FedEx Express) 20 Hazardous Materials (FedEx Ground) 24 Package Your Shipment 28 Packaging Tips 28 FedEx Express Packaging 30 FedEx Express Freight Packaging Tips 32 Process Your Shipment 33 Process Your Shipment at ollow F each 1 4 2 3

Services At-a-Glance 1 These services are described on pp. 6–13. For more information about them and our other services and options for your shipments, go to Our Services at fedex.com. e our u s e U.S. Package Services

Your Shipping Need Our Service Service Details Rates Cross-country delivery within hours FedEx SameDay® p. 6 p. 82 s ervice Cross-city delivery within hours FedEx SameDay® City p. 6 p. 82 First thing the next-business-day morning FedEx First Overnight® p. 6 p. 50 Next-business-day morning FedEx Priority Overnight® p. 6 p. 50 Next-business-day afternoon FedEx Standard Overnight® p. 7 p. 50 2 business days FedEx 2Day® p. 7 p. 50 3 business days FedEx Express Saver® p. 7 p. 50 Economical ground delivery to businesses FedEx Ground® p. 8 p. 50 Economical ground delivery to residences FedEx Home Delivery® p. 8 p. 50 Low-weight packages to residences FedEx SmartPost® p. 8 * International Package Services

Your Shipping Need Our Service Service Details Rates Urgent FedEx® International Next Flight p. 9 p. 1122 2 business days to Europe FedEx International First® p. 9 p. 942 In 1, 2 or 3 business days worldwide FedEx International Priority® p. 9 p. 882 Within 5 business days worldwide FedEx International Economy® p. 9 p. 882 Direct-distribution shipments FedEx International Priority DirectDistribution® p. 10 * Catalogs, brochures and other mail FedEx International MailService® p. 10 * Economical ground delivery to Canada FedEx International Ground® p. 10 p. 92 Drop-ship option for U.S.-to-Canada shipments FedEx International Ground® Distribution p. 10 * Freight Services

Your Shipping Need Our Service Service Details Rates Cross-country delivery within hours FedEx SameDay® Freight p. 11 p. 82 Cross-city delivery within hours FedEx SameDay® City p. 6 p. 82 In 1, 2 or 3 business days within the U.S. FedEx 1Day® Freight p. 11 p. 83 FedEx 2Day® Freight FedEx 3Day® Freight In 1, 2 or 3 business days worldwide FedEx International Priority® Freight p. 12 p. 1172 Direct-distribution freight shipments FedEx International Priority DirectDistribution® Freight p. 12 * Within 5 business days worldwide FedEx International Economy® Freight p. 12 p. 1172 Controlled export shipments and dangerous goods FedEx International Premium® p. 12 p. 119 Airport-to-airport service International Air Cargo Services p. 12 * Bulk ground shipments FedEx Ground Multiweight® p. 13 * LTL (less-than-truckload) freight, including long haul FedEx Freight® p. 13 * FedEx National LTLSM Critical deadlines and specialty shipments FedEx Custom Critical® p. 13 * Ocean freight FedEx Trade Networks® p. 13 *

1 Delivery times are to most destinations. For details, select Get Rates & Transit Times from the Ship tab at fedex.com. 2 See pp. 107–111 and pp. 114–115 for express package U.S. import rates and p. 118 for express freight U.S. import rates. * Rates are not listed in this FedEx Service Guide. For information, call FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339.

fedex.com 1.800.GoFedEx 1.800.463.3339 5 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

U.S. Package Services Go to Choose these delivery services to ship packages and envelopes Our Services at fedex.com within the U.S. For more information, go to fedex.com/us/services to check the online version of this guide for updates and and select Go to U.S. Packages. Our services are backed by a money- other information, and learn back guarantee.1 more about our services.

your SHIPPING need our service

Cross-country delivery FedEx SameDay® within hours Delivery time: in just hours, depending on availability • Available throughout all 50 states. • Available 365 days a year. • Packages up to 150 lbs. Prior approval is required if any package in the How to Calculate shipment exceeds 70 lbs. or if any one side of a package exceeds 48 inches. Dimensional Weight • Call 1.800.399.5999 for more information or to request a pickup. Have a Dimensional weight applies government-issued photo ID ready when the courier arrives with a ® specialized airbill for you to complete. when a FedEx Express package is relatively light ® Cross-city delivery FedEx SameDay City compared with its volume. within hours Delivery time: in just hours, depending on availability To calculate it: • Available within 20 major U.S. metro areas. Call 1.800.399.5999 to confirm 1. Multiply length by width if we serve your city. • You get our fastest same-day delivery commitment between select ZIP codes by height in inches. within 25 miles of the city center. 2. Divide by 194 (for U.S. • Available 365 days a year. and Puerto Rico shipments) • Loose packages or palletized freight. Unlimited total shipment weight. or 166 (for international Call 1.800.399.5999 for more information or to request a pickup. • shipments). First thing the next-business- FedEx First Overnight® 3. Compare the dimensional day morning Delivery time: next business day by 8, 8:30, 9 or 10 a.m. weight and actual weight; • Available throughout all states (Hawaii service is outbound only). your rate is based on • Monday–Friday. Saturday pickup available in many areas. whichever is greater. • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth. Dimensional weight may also ® • For ZIP codes served, go to fedex.com/us/services/us/fo.html. apply to your FedEx Ground packages. See p. 126 for ® Next-business-day morning FedEx Priority Overnight more information. Delivery time: next business day by 10:30 a.m. to most areas • By noon, 4:30 or 5 p.m. to some rural areas (2 business days for certain shipments to and from Alaska and Hawaii). • Available throughout all 50 states. • Monday–Friday. Saturday pickup and delivery available in many areas. H • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth.

1 See the FedEx Express Terms and Conditions at the back of this book for details. L W

Length is the longest side of a package or object. Girth is (2 x width) + (2 x height).

6 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e s ervice

your SHIPPING need our service

Next-business-day afternoon FedEx Standard Overnight® Delivery time: next business day by 3 p.m. to most areas • By 4:30 p.m. to some rural areas (2 business days from some areas in Hawaii). • Available throughout all 50 states (except certain areas of Alaska and Hawaii). FedEx Express • Monday–Friday. Saturday pickup available in many areas. Multiweight® Pricing • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in length and girth. FedEx offers multiweight pricing for qualifying FedEx 2 business days FedEx 2Day® Express® multiple-piece Delivery time: 2 business days by 4:30 p.m. to most areas shipments that weigh 100 lbs. (by 7 p.m. to residences) or more and are moving from • 3 business days for certain shipments to Alaska and Hawaii. one origin to one destination. • Available throughout all 50 states. • Monday–Friday. Saturday pickup and delivery available in many areas. Within the U.S., your multiple- • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in piece shipments are rated length and girth. on both a per-package and ® total-shipment-weight basis, 3 business days FedEx Express Saver and you pay the lower rate. Delivery time: 3 business days by 4:30 p.m. to most areas International shipments are (by 7 p.m. to residences) • Available throughout all states except Alaska and Hawaii. rated on a total-shipment- • Monday–Friday. Saturday pickup available in many areas. weight basis. FedEx Express • Packages up to 150 lbs.; up to 119 inches in length and 165 inches in Multiweight pricing is available length and girth. with most FedEx Express • Use your own packaging or the FedEx® envelopes and paks shown on ® U.S. and international package pp. 30–31, which are the only FedEx Express packaging options you can use for FedEx Express Saver shipments. services. Rates are on pp. 80–81, 89 and 106. For multiple-piece shipment information, see p. 130.

fedex.com 1.800.GoFedEx 1.800.463.3339 7 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

U.S. Package Services Go to See pp. 50–82 for FedEx Express and FedEx Ground U.S. package fedex.com and select Get rates. Steps for calculating your rate are on p. 49. Our services Rates & Transit Times from the Ship tab to check the delivery are backed by a money-back guarantee.1 time to your destination.

your SHIPPING need our service

Economical ground delivery FedEx Ground® to a U.S. business address Delivery time: 1–5 business days (3–7 business days to and from Alaska and Hawaii) • Delivery is day-definite and based on the distance to your destination. • Available to every business address throughout all 50 states. Solutions for • Monday–Friday. Delivery is by the end of the business day. Shipping Returns • Packages up to 150 lbs.; up to 108 inches in length and 165 inches in length and girth. See pp. 18–19 for information Economical ground delivery FedEx Home Delivery® on the solutions we offer for to a U.S. residential address Delivery time: 1–5 business days (3–7 business days to and from product returns. Our return Alaska and Hawaii) options, which can help • Delivery is day-definite and based on the distance to your destination. you reduce costs and • Available to every residential address throughout all 50 states. • Tuesday–Saturday. Delivery is between 9 a.m. and 8 p.m. improve customer service, • Packages up to 70 lbs.; up to 108 inches in length and 165 inches in length and girth. are available with many FedEx Express® and FedEx FedEx Home Delivery Premium Service Upgrades2 Ground® services. When you ship via FedEx Home Delivery, you can choose one of these premium service upgrades if your recipient has a special delivery need: • FedEx Date Certain Home Delivery®. Delivery on a specific date you select, Tuesday through Saturday, provided the date is not before the standard delivery time and is within two weeks after it. • FedEx Evening Home Delivery®. Delivery between 5 and 8 p.m. on the scheduled date of delivery. • FedEx Appointment Home Delivery®. We contact the recipient in advance to arrange delivery on a specific date and by a scheduled time. A fee applies for these upgrades; see p. 129.

Economical ground delivery FedEx SmartPost® of low-weight packages Delivery time: 2–8 business days based on the distance to your destination to residences • Available throughout all 50 states (including P.O. boxes), U.S. territories, and military APO or FPO destinations. (Transit times outside the contiguous 48 states may exceed 2–8 business days.) • We pick up and sort the packages, then route them to a U.S. Post OfficeTM facility for final delivery Monday–Saturday. • Packages up to 70 lbs.; up to 130 inches in length and girth. • Contract-only service; contact your FedEx account executive for more information.

1 See the FedEx Ground Tariff at the back of this book for details. The FedEx money-back guarantee does not apply to FedEx SmartPost shipments. 2 Premium service upgrades and Saturday delivery are not available to all areas. Contact your FedEx account executive for more information. Post Office is a trademark of the United States Postal Service.

8 fedex.com 1.800.GoFedEx 1.800.463.3339 International Package Services Choose these delivery services to ship packages and envelopes to international locations. For more information, go to fedex.com/us/services and select Go to International Packages. Select services are also available for U.S. import shipments; see pp. 84–86 and 114–115 for more information. e our u s e s erv i ce

your SHIPPING need our service

Urgent: the next available flight FedEx® International Next Flight Delivery time: reach major cities in just hours, depending on flight availability • To more than 220 countries and territories. • Available 365 days a year.

® • Packages up to 2,200 lbs. (more with prior approval). Unlimited total FedEx 10kg Box and shipment weight. FedEx® 25kg Box • Call 1.800.974.7333 to request a pickup, in as little as 60 minutes after you call. These boxes are an easy, Have a government-issued photo ID ready when the courier arrives with a hassle-free way to ship specialized air waybill for you to complete. internationally. Just choose 2 business days to Europe FedEx International First® the size you need. You pay the Delivery time: outbound delivery to many destinations in Belgium, England, same flat rate no matter how France, Germany, Italy, the , Spain and Switzerland as early as much you put in them — up to 9 a.m. in 2 business days 22 lbs. for the FedEx 10kg Box • Inbound delivery to select U.S. ZIP codes from more than 60 countries in and up to 56 lbs. for the FedEx 1 or 2 business days. 25kg Box. Delivery is via FedEx • Monday–Friday. Saturday pickup available in many areas. • Packages up to 150 lbs.; up to 108 inches in length and 130 inches in length International Priority® to more and girth. Unlimited total shipment weight. than 220 countries and territories • Go to fedex.com/us/services/intl/first.html for lists of the U.S.-outbound typically in 1, 2 or 3 business days. and U.S.-inbound destinations served. The boxes are available at FedEx ® Office locations and many other In 1, 2 or 3 business FedEx International Priority days worldwide staffed FedEx shipping locations. Delivery time: typically 1, 2 or 3 business days • Reach major cities in Europe in 2 business days by noon. Next-business-day See p. 31 for more details. delivery within Asia and Europe. • U.S.-inbound delivery by 10:30 a.m. or noon to many locations. Inbound delivery on Saturday available in major U.S. markets. • Ship until the close of business in western Europe for next-business-day delivery by 3 p.m. to many major East Coast markets.

• To more than 220 countries and territories. See pp. 84–86. • Monday–Friday. Saturday pickup and delivery available in many areas. • Packages up to 150 lbs.; up to 108 inches in length and 130 inches in length and girth. Unlimited total shipment weight.

Within 5 business FedEx International Economy® days worldwide Delivery time: typically 2–5 business days • Typically in 2 or 3 business days to Canada, Mexico and Puerto Rico. • To more than 215 countries and territories. See pp. 84–86. • Monday–Friday. Saturday delivery available in countries where Saturday is a regular business day. • Packages up to 150 lbs.; up to 108 inches in length and 130 inches in length and girth. Unlimited total shipment weight.

fedex.com 1.800.GoFedEx 1.800.463.3339 9 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

International Package Services Go to See pp. 88–115 for FedEx Express and FedEx Ground international fedex.com and select package rates. Steps for calculating your rate are on p. 49. Schedule a Pickup from the Ship tab to arrange for pickup of your FedEx Express and FedEx Ground shipments.

your SHIPPING need our service

Direct-distribution shipments FedEx International Priority DirectDistribution® Delivery time: typically 1–4 business days • We clear shipments through customs as a single entry, then deliver to individual recipients in the destination country. • to 52 countries, including Canada and Mexico. • individual pieces up to 70 inches in height, 108 inches in length, and 130 inches Customs-Cleared in length plus girth. Individual pallets up to 70 inches in height, 119 inches in to Canada length, and 300 inches in length plus girth. Unlimited total shipment weight. For a simple, streamlined • Single-point-of-clearance delivery enables you to send consolidated shipments to U.S.-to-Canada shipping multiple recipients in various European Union countries. solution, choose FedEx • contract-only service; contact your FedEx account executive for more information. International Ground® service. Catalogs, brochures and FedEx International MailService® Our new brokerage-inclusive other international mail Delivery time: 4–7 (Premium) or 7–11 (Standard) international business days service provides customs from pickup to hand-off to the destination country postal service clearance when you ship, • FedEx or our designee sorts and stamps each piece, then tenders the shipment additional duty-and-tax to the postal service for delivery to the final destination. • to all countries with a postal system. payment options, and a • Place international mail in a FedEx International MailService bag or box (up to money-back guarantee on 50 lbs. per bag or box). You can order FedEx International MailService packaging transportation charges.1 supplies and preprinted air waybills by calling 1.888.339.6245. • Available for letters; letter packages; postcards and printed materials; and certain dutiable items, such as CDs, film and household goods, valued at less than US$150. Go to fedex.com/us/fims/howitworks for details. • contract-only service; contact your FedEx account executive for more information.

Economical ground delivery FedEx International Ground® to Canada Delivery time: typically 2–7 business days • Delivery is day-definite and based on the distance to your destination. • to Canada. • Monday–Friday. Delivery is by the end of the business day. • Packages up to 150 lbs.; up to 108 inches in length and 165 inches in length and girth. • customs clearance is now included for shipments to Canada through our brokerage- inclusive service (a fee applies). Ask your FedEx account executive how this service can simplify payment of duties and taxes assessed in Canada.

Drop-ship option for FedEx International Ground® Distribution U.S.-to-Canada shipments Delivery time: 1–5 business days from the FedEx Ground hub in Canada • You arrange for delivery to a FedEx Ground hub in Canada. We break down the consolidation, then deliver the individual shipments. • Packages move as one unit across the border, so you benefit from reduced 1Brokerage-inclusive customs clearance brokerage fees and simplified customs processing. service may not be available with all • customs clearance is not included. FedEx Trade Networks can help U.S. exporters electronic shipping solutions. See the FedEx Ground Tariff at the back of this become the importer of record. Call 1.866.463.8682 for information. book for details on the FedEx money- • Domestic Canadian rates and zones apply. Go to fedex.com/ca for details. back guarantee. • contact your FedEx account executive for more information. 10 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e

U.S. Freight Services s erv i ce Choose these delivery services for express freight delivery within the U.S. Our services are backed by a money-back guarantee.1

your SHIPPING need our service

Cross-country delivery FedEx SameDay® Freight within hours Delivery time: in just hours, depending on availability • For shipments of 151 lbs. or more composed of multiple packages or palletized freight. • Available throughout all 50 states, 365 days a year. Express Freight Resources • Individual packages exceeding 48 inches on any one side, or pallets exceeding To learn more about these 70 inches in height or 119 inches in length or 80 inches in width, require prior approval. services and access other tools • Individual packages exceeding 70 lbs., and pallets exceeding 2,200 lbs., require and resources for express freight prior approval. Unlimited total shipment weight. shippers, go to fedex.com/us/ • FedEx SameDay City service is available in select major markets for door-to-door, intra-city delivery of palletized freight, within hours. See p. 6 for details. services/expressfreight/us. • Call 1.800.399.5999 for more information or to request a pickup. Have a Or call 1.800.332.0807 for government-issued photo ID ready when the courier arrives with a specialized more information. airbill for you to complete.

Next business day FedEx 1Day® Freight within the U.S. Delivery time: next business day by 10:30 a.m. or noon to most locations • Available throughout all 50 states. Hawaii service is to and from the island of Oahu only. • Monday–Friday. Saturday delivery available in major markets by noon or 1:30 p.m. • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in width require prior approval. • Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight. • Advance confirmation required. Select Prepare Shipment from the Ship tab at fedex.com or call 1.800.332.0807.

2 business days FedEx 2Day® Freight within the U.S. Delivery time: 2 business days by noon or 3 p.m. to most locations • Available throughout all 50 states. Hawaii service is to and from the island of Oahu only. • Monday–Friday. Saturday delivery available in major markets by 1:30 or 4:30 p.m.

• Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in width require prior approval. • Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight.

3 business days FedEx 3Day® Freight within the U.S. Delivery time: 3 business days by 3 p.m. to most locations • Available throughout all states except Alaska and Hawaii. • Monday–Friday. • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in 1 See the FedEx Express Terms and Conditions width require prior approval. at the back of this book for details. • Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight. fedex.com 1.800.GoFedEx 1.800.463.3339 11 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

International Freight Services Go to Choose these delivery services for express freight delivery to fedex.com/us/services/ international locations. FedEx International Priority Freight is also expressfreight/intl for more information on FedEx Express® available for U.S. import shipments; see p. 116 for more information. Freight international services.

your SHIPPING need our service

In 1, 2 or 3 business FedEx International Priority® Freight days worldwide Delivery time: typically 1, 2 or 3 business days • To more than 130 countries and territories. See p. 116. • Monday–Friday. Saturday delivery available in countries where Saturday is a regular business day. International Air • U.S.-inbound delivery by 10:30 a.m. or noon to many locations. Inbound Cargo Services delivery on Saturday available in major U.S. markets. • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in FedEx International Express ® width require prior approval. Freight (IXF) and FedEx

• Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior International Airport-to- approval. Unlimited total shipment weight. AirportSM provide airport-

® to-airport delivery typically FedEx International Priority DirectDistribution Freight Direct-distribution Delivery time: typically 1–4 business days in 2 or 3 and 3–5 business freight shipments • We clear shipments through customs as a single entry, then deliver to days, respectively. These individual recipients. services use the FedEx IATA • When you process your shipment, choose Appointment Delivery if you want us to (023) Air Waybill or IATA arrange a delivery time with the recipient. Choose Piece-Count Verification Neutral Air Waybill. For if you want us to verify the number of pieces at origin and destination. more information, including • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in width require prior approval. rates, call FedEx Express • Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior Freight Customer Service at approval. Unlimited total shipment weight. 1.800.332.0807.

FedEx International Economy® Freight Advance Confirmation Within 5 business Delivery time: typically within 5 business days days worldwide • Typically in 2 or 3 business days to Canada, Mexico and Puerto Rico. Advance confirmation • To more than 80 countries and territories. See p. 116. is required for FedEx • Monday–Friday. Saturday delivery available in countries where Saturday is a International Priority® Freight regular business day. and FedEx International • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in Economy® Freight shipments. width require prior approval. Go to fedex.com and select • Individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight. Prepare Shipment from the Ship tab. Or you can book FedEx International Premium® space for those shipments, High-priority controlled Delivery time: typically within 1–3 business days airport to airport and FedEx International export shipments and • To more than 30 countries. See p. 119. Premium® shipments, by dangerous goods • Monday–Friday. Saturday delivery available in countries where Saturday is a calling 1.800.332.0807. regular business day. Pickup available in the U.S. for a fee. • Pallets exceeding 70 inches in height or 119 inches in length or 80 inches in width require prior approval. • Pallets exceeding 2,200 lbs. require prior approval. Unlimited total shipment weight. No minimum weight per piece. Pieces exceeding 151 lbs. must be banded to a pallet. • Use the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill. 12 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e

Additional Freight Services s ervice FedEx offers a variety of U.S. and international freight-delivery solutions, via plane, truck or ship. We’ll work with you to find the right service for your needs.

your SHIPPING need our service

Bulk ground shipments in the FedEx Ground Multiweight® U.S. and Canada Delivery time: 1–5 business days in the contiguous U.S.; 3–7 business days to Alaska, Hawaii and Canada • For shipments moving to the same destination on the same day.

® • Multiple-piece shipments with a total weight of 200 lbs. or more can qualify fedex crossborder (150 lbs. or more for international destinations). Solutions • Minimum average package weight is 15 lbs., up to a maximum of 150 lbs., Count on us for delivery per package. solutions throughout • Same shipping guidelines as FedEx Ground and FedEx International Ground North America including: (see pp. 8 and 10). • Package delivery typically in • contract-only service; contact your FedEx account executive for more information. 1–3 business days to Canada LTL (less-than-truckload) FedEx Freight® and FedEx National LTLSM and 2 or 3 business days to freight, including long-haul Delivery time: regional delivery typically in 1 or 2 business days by 5 p.m. for U.S. Mexico via FedEx Express®, service shipments; long-haul delivery typically in 3–5 business days for U.S. shipments plus FedEx International • FedEx Freight focuses on regional next- and second-day services that give Ground® delivery to all Canadian you and your customers the benefit of fast-cycle logistics. provinces and territories. • FedEx National LTL provides long-haul service for planned inventory replenishment, with multiple service options to meet your needs. • Freight delivery for palletized • Palletized or nonpalletized freight up to 20,000 lbs. and 20 feet in length. express freight or consolidated • Service throughout North America via FedEx Freight Canada and an exclusive ground shipments. Plus we alliance in Mexico. Extended service to and from Alaska, Hawaii, Puerto Rico, offer FedEx Freight® LTL the Caribbean, Central and South America, and Europe is also available. delivery options. • For more information, go to fedex.com/us/freight/main or call 1.866.393.4585. • Specialized 365-days-a-year Critical deadlines and FedEx Custom Critical® delivery via FedEx Custom specialty shipments Delivery time: same day or next business day, 365 days a year Critical® for shipments that • Surface Expedite® solutions throughout North America, with no size or are time-critical or require weight restrictions. special care. • Global air solutions, including premium airfreight and arrangement of exclusive-use charters. • FedEx Trade Networks® • temperature-control services. advisory services to help • For more information, go to customcritical.fedex.com or call 1.800.762.3787. you avoid clearance delays ® and choose the best delivery Ocean freight FedEx Trade Networks solutions. Delivery time: varies based on origin and destination for FCL (full-containerload) and LCL (less-than-containerload) shipments Go to fedex.com/international/ • Flexible sailing and pricing options from major global markets. crossborder for more information • Multiple gateway options for maximum flexibility and efficiency. on our cross-border shipping • Origin consolidation service and dedicated weekly LCL service available to solutions. many U.S. destinations. • Direct-drop shipment, distribution-center bypass and vendor-supplier management programs available. • For more information, go to ftn.fedex.com or call 1.800.249.2953.

fedex.com 1.800.GoFedEx 1.800.463.3339 13 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Service Options Go to Choose a delivery service, then select from our service options, fedex.com and select which are designed for your unique needs. We offer: Obtain Signature Proof of Delivery from the Track • Pickup and delivery options (see pp. 14–15) • Payment options (see p. 16) tab to request an image of Proof-of-delivery options ( ) International and charter-shipment options ( ) • see p. 15 • see p. 17 your recipient’s signature.

your SHIPPING need our solution

Pickup at your location Pickup Service You can schedule a FedEx Express pickup for the same day (provided you request it before the cut-off time in your area) or the next business day. FedEx Ground pickups can be scheduled for the next business day or up to 10 business days in advance. • Go to fedex.com and select Schedule a Pickup from the Ship tab. Or call 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup.” Saturday Delivery to More Locations • talk to your FedEx account executive or call 1.800.GoFedEx 1.800.463.3339 to see if you qualify for regular scheduled pickup. FedEx Priority Overnight® • A fee applies; see pp. 122–132. now offers Saturday delivery to more U.S. destinations, Pickup and delivery Saturday Service including Hawaii. To confirm on Saturday You can select Saturday delivery to many U.S. cities for an additional fee. Saturday delivery is available via FedEx Priority Overnight and FedEx 2Day for express packages, if Saturday pickup or delivery and via FedEx 1Day Freight and FedEx 2Day Freight for express freight. FedEx Home is available for your shipment, Delivery provides standard Saturday delivery to most U.S. residences at no extra cost. select Get Rates & Transit • Delivery is available by 5 p.m. to many areas of Canada via FedEx International Times from the Ship tab at Priority. It’s also available in countries where Saturday is a regular business day. fedex.com or call 1.800.GoFedEx • FedEx SameDay and FedEx International Next Flight services are available 365 days a year. 1.800.463.3339. See p. 6 for • U.S.-inbound delivery is available in major markets via FedEx International Priority more information on FedEx and FedEx International Priority Freight. Priority Overnight. • to check if Saturday service is available, select Get Rates & Transit Times from the Ship tab at fedex.com or call 1.800.GoFedEx 1.800.463.3339. • A fee may apply; see p. 132.

Signature options that give FedEx® Delivery Signature Options you extra security Choose from three convenient options when you need a signature upon delivery. These options are available with FedEx Express U.S. package services (excluding FedEx SameDay), FedEx Ground and FedEx Home Delivery. • Select Indirect Signature Required, and we’ll obtain a signature in one of three ways: – From someone at the delivery address. – From a neighbor, building manager or someone at a neighboring address. – The recipient can sign a FedEx Door Tag authorizing release of the package without anyone present. indirect Signature Required is not available for shipments to nonresidential addresses. • Select Direct Signature Required, and we’ll obtain a signature from someone at the delivery address. If no one is at the address, we’ll reattempt delivery. • Select Adult Signature Required, and we’ll obtain a signature from someone at the delivery address who is at least 21 years old and possesses the required government- issued photo ID. If no eligible recipient is at the address, we’ll reattempt delivery. • if no signature option is selected, we may deliver residential shipments without a signature. • A fee applies; see p. 127.

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Hold for pickup at a Hold at FedEx Location Service FedEx location Select this option when your recipient needs a FedEx Express shipment earlier than the scheduled delivery time or is unavailable to receive delivery. We’ll hold it at the FedEx Office, FedEx World Service Center®, or FedEx Express station or ramp location you specify, at no extra cost. hold for pickup • Pickup typically is available by 9 a.m. for FedEx Priority Overnight and FedEx To find a FedEx location in 1Day Freight (select ramps only), and by 10:30 a.m. or noon for other services. your delivery area that offers Call 1.800.GoFedEx 1.800.463.3339 for specific pickup times by location.

Hold at FedEx Location service, • call 1.800.GoFedEx 1.800.463.3339 and say “international services” for international availability. We’ll give you an international location code to include select Find Locations from on your shipping documentation. the Ship tab at fedex.com; • A government-issued photo ID is required when your recipient picks up enter a ZIP code, address the shipment. or phone number; then select “Hold at location.“ Confirmation your ground FedEx Ground Automatic Proof of Delivery shipments were received We collect a signature via one of the FedEx Delivery Signature Options and give you automatic verification that your shipment was received. • You choose how you want the signature images sent to you — via CD, file transfer protocol (FTP), fax or mail — and how frequently we should send them. • Or we can store the information electronically for up to three years, which meets current Prescription Drug Marketing Act requirements. • contact your FedEx account executive for more information.

Proof of delivery for ground FedEx Ground P.O.D. Advantage shipments via CD or FTP Receive proof-of-delivery information for every FedEx Ground package you send. You choose how you want to receive it — weekly or monthly via CD, or daily via FTP. • You’ll save time and storage space, plus have the information you need to maintain accurate records, respond to a customer inquiry or meet government reporting requirements. • A fee applies; see p. 128. • contact your FedEx account executive for more information.

An image of your recipient’s FedEx Signature Proof of Delivery signature for your records Need confirmation that your shipment arrived? You can request an image of your recipient’s signature using an electronic shipping solution or via fedex.com — select Obtain Signature Proof of Delivery from the Track tab to see the signature image online or have it faxed free of charge. A FedEx account number is required to get complete proof-of-delivery information. • Or call 1.800.GoFedEx 1.800.463.3339 to request this information via fax (or for a $6 charge, delivered to you via FedEx Standard Overnight envelope). • Available with most shipments within the U.S. and to Canada and Puerto Rico.

fedex.com 1.800.GoFedEx 1.800.463.3339 15 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Service Options Go to You can pair many of these service options with the delivery fedex.com to track the status services described on pp. 6–13. For more information, go to of up to 30 shipments at a time, right from our home page. For fedex.com/us/services and select Go to Extra Services. advanced tracking features, select Go to My FedEx from the Manage tab. your SHIPPING need our solution

Collect-on-delivery payment FedEx® Collect on Delivery (C.O.D.) for U.S. express shipments This option gives your customers several flexible payment choices. We collect payment from your recipient and return it to you the next business day via FedEx Standard Overnight (where available; otherwise FedEx 2Day). You specify the format you prefer: personal check, cashier’s check, company check, official check, certified check or money order. We’ll attempt to contact your recipient in advance. • Available within the U.S. with all FedEx Express package services (except FedEx SameDay and FedEx First Overnight) and freight services (some locations not served). • A fee applies; see p. 127.

Collect-on-delivery payment FedEx Ground® C.O.D. for ground shipments You have three payment-collection options. Choose currency C.O.D. if you want us to collect cash. Choose guaranteed funds C.O.D. if you want us to collect a certified check, money order or cashier’s check. Choose regular C.O.D. if you want us to collect any form of payment (guaranteed funds, or company or personal check). Recipients must make C.O.D. checks payable to the sender. • Available in the U.S. and Canada. Not available for FedEx Home Delivery shipments. • Funds for Canada-bound shipments must be drawn in Canadian dollars.1 • A fee applies; see p. 128. • Contact your FedEx account executive for more information.

Direct deposit of collect- FedEx Ground® Electronic C.O.D. (E.C.O.D.) on-delivery payment We deposit the payment in your bank account within 24 or 48 hours after delivery, whichever you prefer, giving you faster turnaround and less paperwork to complete. You receive a remittance report with complete shipment details for your records. • Available for FedEx Ground shipments in the U.S. Not available to Canada or for FedEx Home Delivery shipments. • A fee applies; see p. 128. • Contact your FedEx account executive for more information.

Control over inbound FedEx Ground® COLLECT shipping costs This payment option allows you, as the recipient, to be invoiced directly for inbound shipments, so you can control costs and avoid charges added by your suppliers. You receive a weekly itemized invoice detailing charges. Your suppliers ship as usual by selecting this option via their FedEx Ship Manager® shipping solution. • Available in the U.S. and Canada. Not available for FedEx Home Delivery shipments. • Contact your FedEx account executive for more information.

1 The Canadian currency exchange rate does not include your bank’s service fee. Your bank can tell you what this fee will be.

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Use of an entire airplane FedEx® Charters for special shipping needs Charter an entire FedEx airplane and crew when you have oversize cargo and other special shipments. You choose the time and the route, within the U.S. or worldwide. We provide an aircraft load plan tailored to your commodity, plus a professional loadmaster to accompany the flight. Exotic animals, International satellites and musical stage productions are just a few of the specialized Shipping Resources shipments we’ve delivered. Select the Ship tab at • Ship virtually any commodity (acceptable for shipment by air) that fits on fedex.com, then Go to FedEx the airplane. Global Trade Manager, for • For more information, e-mail [email protected] or call 1.800.238.0181. resources designed for the The flexibility to select the FedEx International Broker Select® international shipper. Find customs broker Choose this service option if you want to select a customs broker other than the documents required for FedEx to clear your shipment. Just provide contact information for the broker on your shipment, estimate duties your shipping documentation. and taxes, get regulatory • FedEx Express shipments are routed to the FedEx facility nearest to the broker updates, create your own that has been customs-approved for holding in-bond shipments; we do not advance or bill duties and taxes. We can complete delivery once the shipment document library, and more. clears customs (an additional fee may apply; see p. 123). For FedEx International Customer • FedEx Ground provides final delivery to the recipient for all shipments once Service, call 1.800.GoFedEx they have cleared customs. 1.800.463.3339 and say • Available with FedEx International Priority, FedEx International Economy, FedEx International Ground to Canada, FedEx International Priority Freight and “international services.” FedEx International Economy Freight.

Contact your FedEx account executive for more information or call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

Priority, door-to-door delivery FedEx International Controlled Export for controlled exports Get customs-cleared, door-to-door delivery — and the reliability of a time-definite commitment in 1–3 business days — for certain controlled exports. Select this option for shipments moving under a U.S. State Department license or under U.S. Drug Enforcement Administration permits 36, 236 and 486, and for in-bond shipments moving under a transportation and exportation customs form (CF7512) from a foreign trade zone or bonded warehouse. • Available with FedEx International Priority and FedEx International Priority Freight. • You must use FedEx Ship Manager® at fedex.com or FedEx Ship Manager® Software to process the shipment. • A fee applies; see p. 129. • contact your FedEx account executive or call 1.800.851.3336 for more information.

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2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Return Solutions Go to FedEx® Returns solutions help you reduce costs and improve fedex.com/us/services/ customer service. They bring efficiency and certainty to your options/returns for more information on FedEx return business operations. solutions.

your SHIPPING need our solution

An easy way to schedule FedEx Return Tags return pickups at your FedEx ExpressTag® customer’s location At your request, an express courier will pick up your FedEx Express return packages at  a location you specify. It’s easy for you and your customer, who simply needs to have the return shipment ready when our courier arrives. • Schedule a pickup for the same day or next business day. • Pickup is available from both commercial and residential locations. We make one pickup attempt. • Available with FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day. • Available to most cities in all 50 states (availability is limited in remote areas). • A fee applies; see p. 128. FedEx Ground® Call Tag At your request, a ground driver will pick up your FedEx Ground return packages at a location you specify. You can schedule a pickup for the next business day or up to 10 business days in advance. • Pickup is available from both commercial and residential locations. We make up to three pickup attempts. • Available for FedEx Ground shipments throughout all 50 states and within Canada. Transborder service is not available to or from Canada. • to arrange a ground call tag, select Schedule a Pickup from the Ship tab at fedex.com, then choose FedEx Ground Call Tags. Or call 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup.” • A fee applies; see p. 128.

Preprinted return labels, or FedEx Return Labels labels you create on your FedEx Print Return Label computer or shipping system An easy, efficient way to send return labels to customers. Use your FedEx Ship Manager solution to create the label, print it, then provide it to your customer with the outbound shipment (or have it delivered separately). Your customer applies the label as needed and tenders the package back to FedEx. • no charges are assessed until the label is used. • Available with FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Ground, FedEx Home Delivery, FedEx 2Day Freight and FedEx 3Day Freight. • Available for shipments throughout all 50 states. • A fee applies; see p. 129.

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Preprinted return labels, or FedEx E-Mail Return Label labels you create on your Choose this option to manage the return process right from your computer or computer or shipping system shipping system. You generate the return label electronically. Your customers receive an e-mail with a link to the label, which they can print and apply as needed. You decide how much time your customer has to print the label. No charges are Process Returns online • assessed until the label is used. For a convenient way to • Available with FedEx First Overnight, FedEx Priority Overnight, FedEx Standard process returns at fedex.com, Overnight, FedEx 2Day, FedEx Ground, FedEx Home Delivery, FedEx 2Day Freight select Prepare Shipment from and FedEx 3Day Freight. the Ship tab. On the FedEx Ship • Available for shipments throughout all 50 states. • A fee applies; see p. 128. Manager screen, select Create Return Shipment from the FedEx Stamps Prepare Shipment tab. Ask These preprinted stamps allow you to control costs by specifying a delivery service in advance. FedEx Express® Billable Stamps take the place of airbills; no charges your FedEx account executive ® ® are assessed until the stamps are used. FedEx Express Prepaid Stamps are about other FedEx electronic prepaid shipping labels that help you allocate shipping costs upfront. shipping solutions to meet • FedEx Express Billable Stamps and FedEx Express Prepaid Stamps are available your return-shipping needs. with FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day. • Use FedEx Express Expanded Billable Stamps when you require Saturday delivery, which is available with FedEx Priority Overnight and FedEx 2Day. • Billable stamps can be used for shipments throughout all 50 states. Prepaid stamps can be used for shipments throughout all states except Alaska and Hawaii. FedEx Ground® Package Returns Program An easy-to-use solution for FedEx Ground shippers who have a high volume of returns in the U.S. and Canada. You provide the preprinted return labels to your customers, who can apply them as needed. • Available for FedEx Ground shipments throughout all 50 states, and to, from and within Canada. • contact your FedEx account executive for more information.

A simple, economical way FedEx Return System to return packages via Your customers drop off returns at select FedEx shipping locations; we label them a convenient network and send them back to you. A Return Material Authorization number is all the of shipping locations customer needs to tender the return shipment to us. • ideal for customer-direct retailers. • Our network of staffed FedEx locations makes the return process easy for your customers. • A face-to-face return experience coupled with receipt confirmation increases customer satisfaction. • A merchant-accessible visibility tool enables you to generate reports and track returns inbound to your processing center or warehouse. • Available for shipments throughout all 50 states. • contact your FedEx account executive for more information.

fedex.com 1.800.GoFedEx 1.800.463.3339 19 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Dangerous Goods Go to FedEx Express provides reliable delivery and support when fedex.com/us/services/ your shipment contains dangerous goods. See pp. 24–27 for options/dangerousgoods for more information on information on shipping hazardous materials via FedEx Ground. shipping dangerous goods.

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Delivery solutions for FedEx Express Dangerous Goods Shipping Services express shipments that Refer to this section when your FedEx Express shipment contains dangerous goods. contain dangerous goods For more information: • Go to fedex.com. You can download dangerous goods shipping forms, review job aids and check regulatory requirements online. Go to fedex.com/us/ services/options/dangerousgoods. • Attend a seminar. Register at fedex.com for government-mandated training. FedEx Express offers a full three-day course, a one-day refresher course for experienced shippers, plus training on shipping radioactive materials. We also offer private seminars at your location — call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” for more information. • Call us. To speak with a dangerous goods shipping professional, call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods.” Plus, see the Dangerous Goods section in the FedEx Express Terms and Conditions at the back of this book.

Overview Many common items are considered dangerous goods, including aerosol sprays, car batteries, fireworks, lighters, matches, paint and perfume. If you’re not sure whether your commodity meets the criteria for dangerous goods, or which classification applies, call the U.S. Department of Transportation (DOT) at 1.800.467.4922. If you have questions about shipping dangerous goods with FedEx, contact the FedEx Dangerous Goods/Hazardous Materials Hotline — call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods.” You must tender dangerous goods to us according to current International Air Transport Association (IATA) regulations for air transport and the FedEx Express Terms and Conditions at the back of this book. This is required regardless of how your shipment is routed and whether it’s moved by air or ground transportation, or any combination thereof. The only exceptions allowed are: • Magnetized material • toxics in exemption packaging • ORM-D (a Shipper’s Declaration for Dangerous Goods is required) • Small quantities under section 49 of the Code of Federal Regulations (CFR), part 173.4 • Some DOT exemptions approved for air transportation These dangerous goods shipments may be offered for transit within the U.S. and Puerto Rico in accordance with Title 49 of the CFR, which applies to air transportation.

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You must identify, classify, package, mark, label and complete documentation Inaccessible Dangerous Goods for dangerous goods according to all national and international governmental Inaccessible dangerous goods include toxic and infectious substances, regulations. Failing to do so could create dangerous conditions on the aircraft radioactive materials, and ORM-D. Their DOT classification numbers are: 1 and result in the shipper being subject to governmental fines and penalties Class 2.2 non-flammable Gas Without a “Cargo Aircraft Only” Label under applicable laws. Class 6.1 Toxic In addition, the Shipper’s Declaration for Dangerous Goods must be typed or computer-generated, not handwritten. A few exceptions apply; see FedEx Express Class 6.2 Infectious Substances variation FX-12 in the 2009 International Air Transport Association (IATA) Dangerous Class 7 Radioactive Material Goods Manual for details. Class 9 ORM-D and All Class 9 (includes ORM-D shipments within Note: The information on pp. 20–23 does not meet the training requirements the U.S. and to Puerto Rico) in DOT 49 CFR, part 172.700. FedEx delivery services available: Delivery Options U.S. shipments: All FedEx Express package and freight delivery services except Your delivery-service options depend on whether the dangerous goods you’re FedEx SameDay. FedEx First Overnight accepts dry ice only. shipping must be accessible during transit. International shipments: FedEx International First (dry ice only), FedEx International Priority, FedEx International Economy (to Canada and Puerto Rico only), FedEx Accessible Dangerous Goods International Priority DirectDistribution, FedEx International Priority Freight, FedEx Accessible dangerous goods include explosives, flammable gas, flammable International Premium, FedEx International Priority DirectDistribution Freight, FedEx liquid and corrosive material that must be accessible during transit. Their DOT International Airport-to-Airport and FedEx International Express Freight (IXF). classification numbers are: 1 Additional shipping fees apply for dangerous goods service; see p. 125 for details. Class 1.4 Explosives However, we do not assess fees for certain types of dangerous goods, including: Class 2.1 Flammable Gas • Dangerous goods in excepted quantities (IATA 2.7) Class 2.2 Non-flammable Gas With a “Cargo Aircraft Only” Label • Excepted package radioactive materials (IATA 10.5.9) Small quantities under 49 CFR, part 173.4 (U.S. and Puerto Rico shipments only) Class 3 Flammable Liquid • • Biological Substance, Category B (UN 3373) Class 4.1 Flammable Solid • Shipments containing primary non-rechargeable (metal) lithium batteries and Class 4.2 Spontaneously Combustible Material cells that are prepared under IATA special provision A45 and that require the Class 4.3 Dangerous When Wet Material FedEx Express A45 label (UN 3090) Class 5.1 Oxidizer Class 5.2 Organic Peroxide Class 8 Corrosive Material

FedEx delivery services available: U.S. shipments: FedEx Priority Overnight and FedEx 1Day Freight. dangerous goods shipping forms International shipments: FedEx International Priority, FedEx International To complete a Shipper’s Declaration for Dangerous Goods, Priority Freight, FedEx International Premium and FedEx International Express go to fedex.com/us/services/options/dangerousgoods and Freight (IXF). select Declaration Forms.

fedex.com 1.800.GoFedEx 1.800.463.3339 21 1 Choose a delivery service, plus options

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3 Process your shipment

4 Give your shipment to us

Dangerous Goods Go to If you have questions about shipping dangerous goods, fedex.com/us/services/ call 1.800.GoFedEx 1.800.463.3339 and say “dangerous options/dangerousgoods and select Seminars for the dates goods” for the FedEx Dangerous Goods/Hazardous and locations of our dangerous Materials Hotline. goods training seminars.

our solution

Packaging Hawaii FedEx packaging options cannot be used to ship dangerous goods, except You can ship dangerous goods to and from Hawaii with some restrictions. Biological Substance, Category B (UN 3373), which can be shipped in the • Select FedEx Priority Overnight or FedEx 1Day Freight (island of Oahu only) new FedEx® UN 3373 Pak (see p. 31). If you have questions about packaging to ship accessible dangerous goods. dangerous goods, call 1.800.GoFedEx 1.800.463.3339 and say “dangerous • Select FedEx 2Day, FedEx 1Day Freight (island of Oahu only) or FedEx goods” for the FedEx Dangerous Goods/Hazardous Materials Hotline. 2Day Freight (island of Oahu only) to ship inaccessible dangerous goods. FedEx 2Day delivers in 2 business days to Oahu and 3 business days to Processing other islands. When you process a shipment, you must indicate on your documentation You cannot ship dangerous goods, including dry ice, to Kalaupapa on Molokai that it contains dangerous goods. If you complete paper air waybills, use (ZIP code 96742). the FedEx® Expanded Service International Air Waybill, not our standard air waybill, for international shipments. International FedEx electronic shipping solutions can accept different designations of Internationally, we accept Class 7 radioactives only between certain locations dangerous goods for individual packages within a multiple-package shipment in the U.S., the , Canada, the Caribbean and France (preapproval in the U.S. You must label each package appropriately and provide dangerous required). Class 1.4 explosives can be shipped to Canada, Germany, France, goods documentation for the entire shipment. , United Arab Emirates2 and the United Kingdom. We add one day to the Most shipments to, from or transiting through the U.S. that require a Shipper’s delivery commitment for dangerous goods shipments picked up on Saturday and Declaration for Dangerous Goods also require a 24-hour emergency-response destined for any European city. Hold at FedEx Location service is available at telephone number. For exceptions to this rule, refer to current IATA regulations. only certain FedEx locations in Europe, Canada and Japan. See pp. 33–42 for more information on processing shipments. For help completing Call 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” for details key forms, go to fedex.com/us/services/options/dangerousgoods. on shipping dangerous goods to international locations. To confirm whether a commodity is acceptable, call 1.800.GoFedEx 1.800.463.3339 and say Drop-off “international services.” You can drop off dangerous goods at some, but not all, staffed FedEx locations. To find one in your area, select Find Locations from the Ship tab at fedex.com, 1 Anchorage, Anchor Point, Big Lake, Birchwood, Chugiak, Clam Gulch, Cooper Landing, Eagle River, Eileson, enter a ZIP code, address or phone number, then select “Dangerous goods.” Elmendorf, Ester, Fairbanks, Ft. Richardson, Ft. Wainwright, Girdwood, Homer, Houston, Indian, Kasilof, You cannot deposit dangerous goods shipments in FedEx Express® Drop Boxes. Kenai, Kodiak, Moose Pass, Ninilchik, North Pole, Palmer, Peters Creek, Seward, Soldotna, Sterling, Talkeetna, Trapper Creek, Wasilla and Willow. 2 C.O.D. The FedEx Express facility in Dubai accepts shipments of Class 1.4 explosives only via hold for pickup. You can ship dangerous goods C.O.D., but you must complete shipping documentation using a FedEx electronic shipping solution such as FedEx Ship Manager at fedex.com. See p. 33 for information on FedEx Ship Manager at fedex.com.

Alaska We provide dangerous goods service for many Alaskan cities.1 • Select FedEx Priority Overnight or FedEx 1Day Freight to ship accessible dangerous goods. • Select FedEx Standard Overnight (where available), FedEx 2Day, FedEx 1Day Freight or FedEx 2Day Freight to ship inaccessible dangerous goods.

22 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e s ervice

Special Requirements Expedited shipments. FedEx Express prohibits the expediting of dangerous Shipments originally tendered to ground carriers. Some items — goods, except when dry ice is the only dangerous good in the shipment. such as dry ice (carbon dioxide solid, UN 1845) — may not be regulated Infectious substances. Items defined as infectious substances under ICAO as dangerous goods if they travel by ground but are regulated by the and IATA regulations cannot be shipped in the FedEx® Clinical Pak. Noninfectious International Civil Aviation Organization (ICAO) and IATA when shipped blood, urine and clinical samples must be packed to FedEx standards. See p. 29 via FedEx Express. for more information, then download our online How to Pack brochure (go to If you receive a package marked “ORM-D” with no dangerous goods fedex.com/us/services/options/dangerousgoods and select Resources). You paperwork, it may have been shipped via a ground carrier. If you then tender also must comply with all applicable local, state and federal laws governing packing, that ORM-D shipment to FedEx Express, you must prepare it according to marking and labeling of shipments containing blood and blood products, regardless air regulations by: 1) completing dangerous goods paperwork, including of whether they’re infectious. the Shipper’s Declaration for Dangerous Goods; 2) changing the marking Clinical samples and Biological Substance, Category B (UN 3373), cannot be to “ORM-D-AIR” (within a rectangle); and 3) meeting all other air deposited in FedEx Express Drop Boxes. Use the FedEx UN 3373 Pak or your packaging and marking requirements. own packaging, not the FedEx Clinical Pak, when you ship specimens classified Dry ice. If you have a dry-ice shipment prepared according to ICAO and as Biological Substance, Category B. IATA regulations, you do not need to complete a Shipper’s Declaration for Dry shippers and dry dewars. Dry shippers and dry dewars regulated under Dangerous Goods. However, you must select “Dry Ice” on your documentation ICAO and IATA Packing Instruction 202 must have an indication on the outer and complete the dry-ice information. When you use dry ice as a refrigerant package that the shipment is not restricted or is nonhazardous, and is a dry with dangerous goods that require a Shipper’s Declaration, select both shipper or dry dewar. “Dangerous Goods” and “Dry Ice” and complete the dry-ice information. Radioactive materials. For shipments moving within the U.S., we will All dry-ice shipments require appropriate package marking and labeling. not accept Highway Route Controlled Quantity or Fissile Class III radioactive FedEx is not required to add dry ice to shipments. materials without advance arrangements. Call the FedEx Dangerous Goods/ Hazardous Materials Hotline for details — 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods.”

Dangerous Goods Labels More Resources For faster, more accurate shipment preparation, use our Go to www.iata.org for International Air Transport FedEx dangerous goods package labels. Simply apply Association regulations and news. If you have the labels — which are specially designed for the type of questions about how to correctly classify your dangerous goods you’re shipping — to your packages dangerous goods, call the U.S. Department of rather than marking and labeling them by hand. We have Transportation (DOT) at 1.800.467.4922. specialized labels for undeveloped film, dry ice and ORM-D. To order them, call 1.800.GoFedEx 1.800.463.3339.

fedex.com 1.800.GoFedEx 1.800.463.3339 23 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Hazardous Materials Go to Choose FedEx Ground for reliable, safe delivery when your fedex.com/us/services/ shipment contains hazardous materials. See pp. 20–23 for options/hazmat for more information on shipping information on shipping dangerous goods via FedEx Express. hazardous materials.

your SHIPPING need our solution

Delivery solutions for ground FedEx Ground Hazardous Materials Shipping Services shipments that contain FedEx Ground provides delivery of hazardous materials to and from all U.S. states hazardous materials except Alaska and Hawaii. For more information: • Go to fedex.com. For hazardous materials guidelines and other information, go to fedex.com/us/services/options/hazmat. • Attend a seminar. To register for online training that meets U.S. Department of Transportation (DOT) certification requirements, go to www.shipsafeshipsmart.com or call 1.800.762.3744, ext. 6753. • Call us. To speak with a hazardous materials shipping professional, call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials.” Plus, see the Hazardous Materials section in the FedEx Ground Tariff at the back of this book.

Before You Ship If you haven’t shipped hazardous materials via FedEx Ground before, please contact your FedEx account executive first. We need to establish that you’ve met government training requirements and you can generate the documentation your shipments require. Before tendering shipments to us, consult the FedEx Ground Hazardous Materials Shipping Guide and the Hazardous Materials section in the FedEx Ground Tariff at the back of this book. For a downloadable copy of the Hazardous Materials Shipping Guide, go to fedex.com/us/services/options/hazmat. In addition, be sure your shipments are labeled, marked, classified and packaged according to the rules in the Code of Federal Regulations (49 CFR) published by the DOT, and the rules in our Hazardous Materials Shipping Guide. Failure to comply may result in criminal penalties, civil penalties, or both. If you have questions, call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” for the FedEx Dangerous Goods/Hazardous Materials Hotline. For each package containing hazardous materials, it’s your responsibility to know: • DOT proper shipping name and hazard class • UN/NA identification number • Packing group, if applicable • Exact weight of the hazardous material in each package • Any DOT diamond hazard label you are required to affix to the package • DOT and FedEx Ground packaging requirements You also must provide a 24-hour emergency-response telephone number. If you have questions about any of the requirements for shipping hazardous materials via FedEx Ground, call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials.”

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Accepted and Prohibited Hazardous Materials Prohibited Hazardous Materials We accept certain types of hazardous materials for shipment. Accepted and You cannot ship the following hazardous materials via FedEx Ground. prohibited materials are listed below by DOT class. Class 1.1 Explosives (Explosive 1.1) Accepted Hazardous Materials Class 1.2 Explosives (Explosive 1.2) You can ship the following hazardous materials via FedEx Ground to and from Class 1.3 Explosives (Explosive 1.3) all U.S. states except Alaska and Hawaii. 1 Class 1.5 Very Insensitive Explosives (Explosive 1.5) 1 Class 1.4 Explosives (label as Explosive 1.4) Class 2.3 Poisonous Gas Class 1.6 Extremely Insensitive (label as Explosive 1.6) Class 4.2 Spontaneously Combustible Material Class 2.1 Flammable Gas Class 4.32 Dangerous When Wet Material Class 2.2 Non-flammable Gas Class 6.1 Poisonous Materials (labeled as PG I and PG II, inhalation hazard) Class 3 Flammable Liquid Class 6.12 Poisonous Materials (labeled as PG I, PG II Class 4.1 Flammable Solid and PG III, other than inhalation hazard) Class 5.1 Oxidizer Class 6.2 Infectious Substances Class 5.2 Organic Peroxide Class 7 Radioactive Material II and III (labeled as Class 7 Radioactive Material I (label as Radioactive White I) Radioactive Yellow II and III) Class 8 Corrosive Material (label as Corrosive) In addition, FedEx Ground does not handle any mixture, solution or material Class 9 Miscellaneous Hazardous Materials identified as: • A reportable quantity of a hazardous substance ORM-D Consumer Commodity and Cartridges, Small Arms • Hazardous waste • A biohazard, such as blood, urine, fluids and other noninfectious diagnostic specimens • An inhalation hazard

service availability Note that you cannot ship hazardous materials, including dry ice and ORM-D, to Alaska and Hawaii. Canada accepts only dry ice and select categories of ORM-D; see Dry Ice on p. 26 and

1 Except fireworks. International on p. 27 for details. 2 FedEx Ground will handle these materials only when packaged in special exemption packaging, or when packaged in accordance with DOT exception 49 CFR, part 173.13, which does not require DOT diamond hazard labels.

fedex.com 1.800.GoFedEx 1.800.463.3339 25 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Hazardous Materials Go to If you have questions about shipping hazardous materials, www.shipsafeshipsmart.com call 1.800.GoFedEx 1.800.463.3339 and say “hazardous to register for online hazardous materials training, or call materials” for the FedEx Dangerous Goods/Hazardous 1.800.762.3744, ext. 6753. Materials Hotline.

our solution

Packaging More Packaging Requirements Hazardous materials shipments must comply with parts 173.24 and 173.24a • Pack all highly reactive chemicals separately. Review the DOT Segregation of 49 CFR and — with the exception of ORM-D — must be packaged and and Separation chart (49 CFR, part 177.848) for more information. shipped in United Nations Performance Oriented Packaging (UN POP). If you • For packages weighing up to 20 lbs., use at least 32-edge crush test or have questions about purchasing or testing UN POP, call 1.800.GoFedEx 200-lb. bursting test corrugated containers. 1.800.463.3339 and say “hazardous materials” for the FedEx Dangerous • For packages weighing 21–50 lbs., use at least 44-edge crush test or Goods/Hazardous Materials Hotline. 250-lb. bursting test corrugated containers. Requirements apply for how much you can package in the inner container • For packages weighing 51–70 lbs., use at least 55-edge crush test or of hazardous materials shipments. For this and other packaging-related 275-lb. bursting test corrugated containers. information, see the FedEx Ground Hazardous Materials Shipping Guide • Hazardous materials must be shipped in new or like-new packaging. (go to fedex.com/us/services/options/hazmat) and the Hazardous • Do not tie, strap or shrinkwrap hazardous materials packages into a bundle. Materials section in the FedEx Ground Tariff at the back of this book. Glass, plastic or metal inner containers. Hazardous materials in Dry Ice glass, plastic or metal inner containers of 1 gallon or less and packaged If your shipment contains dry ice, process it like you would any other FedEx in fiberboard boxes must be packed in UN POP, unless other packaging Ground shipment — no special regulations apply. Note, however, that FedEx is mandated by the DOT. This includes limited quantities that may have Ground does not accept dry-ice shipments to or from Alaska and Hawaii. packaging exceptions permitted by the DOT. Paint shipped in metal Please tender these shipments to FedEx Express instead (see p. 23). You can cans must have paint clips or a retaining ring around the lid. ship dry ice to Canada if your shipment meets the following three conditions: Drums and pails. Hazardous liquids packaged in inner containers greater 1. the dry ice is used as a refrigerant in a small container with a capacity than 1 gallon or in single containers must be packed in UN POP. Maximum of 450 liters or less. volume is 8 gallons, and maximum weight is 70 lbs. Drums and pails that 2. You indicate “Dry ice as refrigerant” on the documentation accompanying are UN POP-approved do not require outer packaging. the container. 3. the container is designed and constructed to permit the release of carbon dioxide, to prevent a build-up of pressure that could rupture the container.

How to Give Hazardous Materials to Us If you don’t have regular scheduled pickup at your location, select Schedule a Pickup from the Ship tab at fedex.com or call 1.800.GoFedEx 1.800.463.3339. Hazardous materials cannot be dropped off at FedEx shipping locations, including those described on pp. 43–44.

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Labeling Drop-off Label and mark all hazardous materials according to DOT rules and regulations. You cannot tender shipments containing hazardous materials at FedEx Office Every package must include these elements: locations, FedEx Express stations, FedEx World Service Center and FedEx • Address label. Authorized ShipCenter® locations, or FedEx Express Drop Boxes. Instead, • FedEx Ground hazardous materials shipping paper OP-900. This six-part form select Schedule a Pickup from the Ship tab at fedex.com or call 1.800.GoFedEx provides a description of the contents. Attach it to the top of the package 1.800.463.3339 and say “schedule a pickup” if you don’t have regular scheduled near the address label. pickup at your location. • FedEx Ground bar-code label. • DOT diamond hazard label (unless it’s a DOT-exempted package). Returns • DOT shipping name and identification number of the hazardous material. We may return the undamaged portion of a damaged hazardous materials These must be printed legibly on the side of the package. shipment to you for recycling, reprocessing or disposal. All returns will be • U.N. specification markings, when required. properly repackaged, marked and labeled in accordance with DOT regulations. • Orientation arrows on opposite vertical sides (for packages containing liquids). Alaska and Hawaii Processing You cannot ship hazardous materials, including dry ice and ORM-D, via FedEx Complete the FedEx Ground hazardous materials certification form OP-950 Ground to Alaska or Hawaii. and give one copy to the driver at the time of pickup. Also, complete the International FedEx Ground hazardous materials shipping form OP-900 and place one on each hazardous materials package in the shipment. Your FedEx account executive can Dry ice and consumer-commodity ORM-D are the only hazardous materials you provide the documentation you need. For sample OP-950 and OP-900 forms, and can ship to Canada (see p. 26 for dry-ice requirements). Commonly shipped items instructions on completing them, go to fedex.com/us/services/options/hazmat that may be classified as consumer-commodity ORM-D include aerosol spray and select Documentation. FedEx electronic shipping solutions can accept cans, perfume and household cleaners. Call 1.800.GoFedEx 1.800.463.3339 and different designations of hazardous materials for individual packages within say “hazardous materials” to confirm in advance whether we can accept your a multiple-package shipment in the contiguous U.S. You must label each shipment to Canada. package appropriately.

FedEx Custom Critical® Hazardous Materials Services Hazardous Materials, ORM-D and Dry Ice FedEx Custom Critical provides shipping services for many Service is available from U.S. origins only (all states except Alaska hazardous materials classifications, including: and Hawaii). You can ship dry ice to Canada, but certain conditions • Explosives (all classes) apply; see Dry Ice on p. 26 for details.

• Poisonous gas (class 2.3) Destination • Spontaneous combustibles (class 4.2) Commodity Contiguous Alaska and Canada • Dangerous-when-wet materials (class 4.3) U.S. Hawaii • Poisonous materials (class 6.1) Hazardous Yes No No • Infectious substances (class 6.2) Materials

For more information, go to customcritical.fedex.com or call ORM-D Yes No Yes1 FedEx Custom Critical White Glove Services® at 1.800.255.2421. Dry Ice Yes No Yes

1 Call 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” to confirm availability in advance.

fedex.com 1.800.GoFedEx 1.800.463.3339 27 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Packaging Tips Go to Use these guidelines to package your shipments securely. fedex.com/us/services/ You can purchase supplies to pack your shipments or get packageshipment and select Packaging Guidelines for packaging help at FedEx Office and many other FedEx packaging tips and our How shipping locations. to Pack brochure.

your SHIPPING need our solution

Secure packaging that Packaging Tips and Resources protects your shipments Packaging • Use sturdy, undamaged boxes with all flaps intact. Use double-wall boxes for heavier items. • Place small packages inside an outer container. For express shipments smaller than 7 x 4 x 2 (in inches), use a FedEx Express packaging option (see pp. 30–31). • Put 3 inches of cushioning, such as bubble padding, loosefill peanuts, corrugated fiberboard, foam pads or molded plastic, on all sides of the container. • Double-box fragile items and put 3 inches of cushioning in and around the smaller box. • Position bottles that contain liquids upright. Use an inner seal and perforated breakaway cap. The inner packaging must be able to contain leaks. • We do not recommend using copy-paper boxes or bankers boxes.

Sealing • Use tape that’s at least 2 inches wide to seal seams and flaps. • Use pressure-sensitive plastic tape, water-activated paper tape (minimum 60-lb. grade) or water-activated reinforced tape. Do not use cellophane tape, duct tape, masking tape, string or rope. • Ship items that have an easily damaged or soiled finish, or items wrapped in paper, in a protective outer container. • Two identical-size packages, each labeled with shipper and recipient information, may be securely taped or bundled together for shipment if their Double-box fragile items and place combined weight is less than 75 lbs. and the packages comply with size cushioning in and around smaller items. and weight requirements for the service. An additional handling surcharge may apply.

Addressing and Labeling • Place delivery information inside and outside the package. Include an address for yourself and the recipient. • Do not list a P.O. box address for U.S. recipients. FedEx Express can ship to a P.O. box in certain international locations, including Puerto Rico, but you must H taping method. provide a valid telephone, fax or telex number. •  Place shipping labels on the package’s largest surface. While we cannot ensure compliance with markings such as “Up” arrows or “This End Up,” properly placing the shipping label increases your chance for the preferred orientation. Do not place labels over seams or sealing tape. • Use tie-on tags for transit cases (including trade show display cases), golf bags, skis and luggage. You can order them at fedex.com by selecting Order Supplies from the Ship tab; a FedEx account number is required. Or call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies.” • Remove or mark through any old address labels.

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Packaging Tips for Specialty Items1 Magnetic Storage Devices Artwork • Place 3 to 6 inches of protective material around the device to reduce the intensity of magnetic fields that come into contact with it. • Apply masking tape in a crisscross pattern on the glass surface of framed artwork to prevent glass from splintering. • Label the package “Keep away from magnetic material.” • Call the FedEx packaging hotline at 1.800.633.7019 for a list of artwork- • Items containing sensitive data should be encrypted and placed in a packaging manufacturers. securely closed package. Automotive and Mechanical Parts Monitors • Pad all sharp edges and corners, and pad or cover precision-machined areas • Remove the base and any attachments and position the monitor face-down. such as threads and fittings. • Follow the same box-in-box packing methods we recommend for computers • Place labels on flat surfaces, not on curved surfaces or seams. For tires, (see Computers and Small Electronic Devices). place a tire/crate label on the tread of the tire first, then apply the FedEx Perishables and Undeveloped Film shipping label on top of the tire/crate label. To order tire/crate labels, • Prominently mark packages containing edible materials or undeveloped film. call 1.800.GoFedEx 1.800.463.3339. Note: Special labels are available for certain items — ask your FedEx courier • Ship metal parts in double-wall corrugated boxes. or call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies.” Blood, Urine and Clinical-Sample Shipments (FedEx Express Only) • Since FedEx Express and FedEx Ground do not offer refrigeration services, • Blood, urine and other noninfectious clinical samples must be packaged and use insulation to protect perishables (or select FedEx Custom Critical White marked to meet International Air Transport Association (IATA) requirements. Glove Services). • These types of shipments cannot be left in a FedEx Express Drop Box or other • Go to fedex.com to read our How to Pack brochure, which has information unstaffed FedEx location. on packaging perishable shipments. • The FedEx Clinical Pak should not be used to ship dried samples unless they Photos and Posterboards are packaged following the requirements for liquid clinical samples. Read our • Tape flat items onto a rigid material such as plywood, plastic or layers of How to Pack brochure, available at fedex.com, for details. fiberboard pad. • Do not use polystyrene, plastic bags or paper envelopes for outer packaging, • Place flat printed material between pieces of corrugated pad (preferably or any FedEx packaging other than the FedEx Clinical Pak or the new FedEx double-wall). Tape both pads together on all seams. UN 3373 Pak for Biological Substance, Category B (UN 3373) shipments. • For more information, go to fedex.com/us/services/packageshipment and select Packaging Guidelines to read our How to Pack brochure. See pp. 20–23 of this guide for details on shipping dangerous goods. Laptop and small electronic Computers and Small Electronic Devices • Use the manufacturer’s original packaging if available. Place it inside a device packaging larger outer container, then surround the smaller box with 3 inches of We have custom packaging solutions cushioning material. designed for shipping laptop computers • You can purchase special packaging for laptop computers and small and small electronic devices. The electronic devices at FedEx Office and other participating staffed FedEx FedEx Laptop Box can hold up to a 17-inch shipping locations. • Hard drives and other components containing sensitive data should be laptop and has a foam-core interior for encrypted and placed in a securely closed package. better protection. We also offer a foam-core box Engines and Transmissions for small electronic devices such as cell phones, • Drain the fluids from all mechanical equipment. handheld computers and MP3 players. You can purchase these • Secure removable parts such as the dipstick. Temporarily plug the fill-tube customized packaging solutions at FedEx Office locations and and dipstick opening to prevent fluid seepage. other participating staffed FedEx shipping locations.

1 Special claims requirements and limits of liability may apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details. fedex.com 1.800.GoFedEx 1.800.463.3339 29 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

FedEx Express Packaging Go to Use these packaging options for FedEx Express package shipments only. fedex.com and select Find Any other use is prohibited. Ask your courier for a supply, or: Locations from the Ship tab to find FedEx shipping locations • Select Order Supplies from the Ship tab at fedex.com. A FedEx account number is required. that stock packaging supplies, Stop by a FedEx Office or FedEx World Service Center location (supplies may be limited), • including boxes you can or call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies.” purchase for FedEx Express and FedEx Ground shipments. your SHIPPING need our solution

Packaging for standard-size FedEx® Envelope and legal-size documents • inside dimensions: 9-1/2 x 12-1/2 • Weight when empty: 1.5 oz. • Weight limit: 8 oz. (heavier contents rated at next whole pound) Legal Size Reusable FedEx® Envelope • inside dimensions: 10 x 15-3/4 Environmental Information • Weight when empty: 2 oz. ® • Weight limit: 8 oz. (heavier contents rated at next whole pound) • The FedEx Envelope and Legal Size Reusable FedEx® Tear- and water-resistant FedEx Small Pak Envelope are made from packaging • inside dimensions: 10-1/4 x 12-3/4 100 percent recycled • Weight when empty: 0.63 oz. ® • Weight limit: 20 lbs. paperboard, and most FedEx FedEx Large Pak paks contain 60 percent • inside dimensions: 12 x 15-1/2 recycled content. • Weight when empty: 1 oz. • The FedEx® Small Box, • Weight limit: 20 lbs. FedEx® Medium Box and ® FedEx Padded Pak FedEx® Large Box contain • inside dimensions: 11-3/4 x 14-3/4 a minimum of 25 percent • Weight when empty: 1 oz. recycled content. The FedEx® • Weight limit: 20 lbs. 10kg Box and FedEx® 25kg ® Boxes in a variety of sizes FedEx Small Box Box contain a minimum of • inside dimensions: 12-1/4 x 10-7/8 x 1-1/2 70 percent recycled content. • Weight when empty: 4.5 oz. •  The corrugated boxes sold • Weight limit: 20 lbs. at many FedEx shipping FedEx® Medium Box • inside dimensions: 13-1/4 x 11-1/2 x 2-3/8 locations contain a • Weight when empty: 6.5 oz. minimum of 20 percent • Weight limit: 20 lbs. recycled content. FedEx® Large Box • inside dimensions: 17-7/8 x 12-3/8 x 3 • Weight when empty: 14.5 oz. • Weight limit: 20 lbs.

Note: Inside dimensions shown in inches.

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Boxes for cost-effective For a flat rate, you can ship these boxes to more than 220 countries and international shipping territories via FedEx International Priority. See p. 9 for service and rate details. FedEx® 10kg Box • inside dimensions: 15-13/16 x 12-15/16 x 10-3/16 • Weight when empty: 31 oz. Dangerous Goods • Weight limit: 22 lbs. Dangerous goods, including ® FedEx 25kg Box dry ice, cannot be shipped in • inside dimensions: 21-9/16 x 16-9/16 x 13-3/16 these FedEx Express® packaging • Weight when empty: 57 oz. options or the FedEx® packaging • Weight limit: 56 lbs. you can purchase at many of Packaging to ship Use this plastic overwrap for noninfectious clinical samples after they are inserted our shipping locations (except noninfectious specimens into a sturdy inner container. Properly packaged clinical-sample shipments for materials classified as smaller than 7 x 4 x 2 (in inches) must be shipped in the FedEx Clinical Pak Biological Substance, Category B, overwrap. See p. 29 for more information on how to package clinical samples. which can be shipped in the FedEx® Clinical Pak new FedEx® UN 3373 Pak). For • inside dimensions: 18 x 13-1/2 • Weight when empty: 1.2 oz. help with packaging dangerous • Weight limit: 20 lbs. goods, call 1.800.GoFedEx 1.800.463.3339 and say Packaging to ship Biological Use this plastic overwrap for specimens containing or suspected of containing “dangerous goods.” Substance, Category B infectious substances meeting the International Air Transport Association (IATA) (UN 3373) definition of Biological Substance, Category B (UN 3373). Properly packaged shipments smaller than 7 x 4 x 2 (in inches) must be shipped in the FedEx UN 3373 Pak overwrap. FedEx® UN 3373 Pak • inside dimensions: 18 x 13-1/2 • Weight when empty: 1.2 oz. • Weight limit: 20 lbs.

Packaging for blueprints, FedEx® Tube posters, fabric rolls or charts • inside dimensions: 38 x 6 x 6 x 6 • Weight when empty: 16 oz. • Weight limit: 20 lbs.

Note: Inside dimensions shown in inches.

fedex.com 1.800.GoFedEx 1.800.463.3339 31 1 Choose a delivery service, plus options

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FedEx Express Freight Packaging Tips Go to For additional help packaging your express freight shipments, fedex.com/us/services/ call FedEx Express Freight Customer Service at 1.800.332.0807. expressfreight for details on our full range of solutions for See pp. 11–12 for information on FedEx Express® Freight shipping freight. delivery services.

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Secure packaging for your Express Freight Packaging Tips and Resources express freight shipments FedEx Express Freight shipments must be on a pallet or other forkliftable base with a minimum clearance of 3-1/2 inches for access. Forklift or pallet-jack entry is required on two sides of the base. Freight should be stackable. Size and Weight Freight Brochure Ship individual pallets of 151 lbs. or more. Pallets exceeding 2,200 lbs. require prior Go to fedex.com/us/ approval. Unlimited total shipment weight. Pallets exceeding 70 inches in height or services/packageshipment 119 inches in length or 80 inches in width require prior approval. and select Packaging Loading and Stacking Guidelines to read our • Distribute weight evenly. Stack boxes squarely corner-to-corner to the pallet’s edge Packaging Guidelines for to maximize compression strength, but do not allow boxes to hang over the pallet. Shipping Freight brochure, • Keep the top of the pallet flat to minimize lost or damaged cartons, and do not use pyramid stacking (see example below). which has information on • Place angled fiberboard (angleboard) between cartons to prevent crushing. preparing most of your • Cover the top of the pallet to protect your freight from weather damage. freight shipments. Securing • Wrap freight in 70-gauge stretchwrap. Pass at least two bands, tightly secured, through the pallet voids and around all cartons. • Use heavy-duty metal or break-resistant plastic strapping to band the freight. • Use shock-absorber connections or cushioned pallets, if applicable, when bolting. Addressing and Labeling • Include both the origin and destination address on individual cartons whenever possible. • Remove or mark through any old address labels.

Cartons 70-gauge stacked squarely stretchwrap

Pyramid stacking is not accepted. Angleboard

27-inch minimum No overlap width, 3-1/2-inch of base minimum height for pallet jack entry Banding through voids Pieces up to 2,200 lbs.

32 fedex.com 1.800.GoFedEx 1.800.463.3339 process your shipment at fedex.com For the easiest way to ship, go to fedex.com and select Prepare Shipment from the Ship tab. You can create shipping labels, schedule a pickup and track the status of shipments, all from your computer. e our u s e s ervice

your SHIPPING need our solution

A convenient, timesaving FedEx Ship Manager® at fedex.com way to process shipments You can access FedEx Ship Manager at fedex.com 24 hours a day, 7 days a week to: online • Prepare labels for FedEx Express, FedEx Ground and FedEx Home Delivery shipments. • Schedule a pickup in the U.S. and worldwide. ® Shipping on the Go • Use FedEx Address Checker to confirm addresses in the U.S., Canada and Puerto Rico, and determine if an address is commercial or residential. FedEx Mobile turns your mobile • notify yourself, your recipient and others when: phone or other wireless device – The shipment is on its way. into a mobile version of FedEx – A critical shipping event has affected the shipment. Ship Manager® at fedex.com, – The shipment has been delivered. so you can ship, track, find a • Generate FedEx Express and FedEx Ground return labels and tags for your return-shipping needs. FedEx location, and get rates • Store up to 300 shipment profiles for repeat shipments to the same address. and transit times. Select the • Process multiple-piece shipments, up to 25 pieces, on one shipping label and Business Solutions tab at track with only one tracking number. fedex.com, then Learn About • Get courtesy rate quotes — both account-specific and standard list rates — FedEx Mobile, for details. for FedEx Express and FedEx Ground shipments. FedEx® Global Trade Manager Use FedEx Ship Manager at fedex.com to process shipments to more than 220 countries and territories. Then connect to FedEx Global Trade Manager to: • Access country-specific information and manage international shipping efficiently. • identify customs requirements, and estimate duties and taxes. • create and reuse international documents within a document library, and print company letterhead and signature images on international documents. • File Electronic Export Information data (formerly known as the Shipper’s Export Declaration, or SED) to the U.S. Census Bureau’s AESDirect Web site, or have us file as your agent via FedEx Export AgentFile®. FedEx Web Services FedEx Web Services is our online solution for businesses that want to integrate FedEx shipping technology into a custom software program or other Web-based application — such as an online shopping cart feature, for example, or a corporate intranet site. For information go to fedex.com/developer. FedEx Ship Manager® Software FedEx Ship Manager Software is an ideal solution if you ship fewer than 150 packages a day but need the ability to customize reports, integrate shipping capabilities into your daily operation and coordinate with FedEx systems. FedEx Ship Manager® Server Designed for large, high-volume shippers, FedEx Ship Manager Server is a customizable solution that speeds shipment processing and provides a direct connection to FedEx. Your FedEx account executive can help you choose the right solution for your needs.

fedex.com 1.800.GoFedEx 1.800.463.3339 33 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

More Shipping Resources at fedex.com Go to Go to fedex.com to ship, track, find a FedEx location and fedex.com and select Prepare access other convenient, timesaving shipping resources. Shipment from the Ship tab for a convenient way to create shipping labels and request a pickup.

your SHIPPING need our solution

A one-stop resource for Online Shipping at fedex.com managing your shipping needs Whether you want to track the status of a package, learn more about our services or manage your account, our Web site makes it easy. Use the tabs at fedex.com to find the tools and resources you need to work faster and be more productive. Package/Envelope my fedex® Get information on FedEx Express and FedEx Ground delivery services for packages My FedEx is a customized that weigh up to 150 lbs. view of fedex.com that gives Freight you easy access to account Choose the FedEx freight-shipping service that best meets your needs. We offer information and your favorite solutions for: shipping tools, all from one • U.S. and international express freight Web page. Log in to process • Express multiweight shipments shipments, get rates and • Ground multiweight shipments transit times, check the status • ltl (less-than-truckload) freight of packages, and view and • critical and specialty freight • Ocean freight pay your FedEx bills. Your profile information and Expedited preferences are stored to Compare our fastest services for your packages and freight. help you save time. Select Office/Print Services Go to My FedEx from the Check out the business, document and shipping services that are available at Manage tab at fedex.com SM FedEx Office Print & Ship Centers . to get started. • Enter a ZIP code to find locations in your area. • Send a print order from your computer to a FedEx Office location using FedEx OfficeSM Print Online, then track it online using the order number. • Promote your business with FedEx OfficeSM Direct Mail Services. See p. 43 for more information on FedEx Office. Ship Select the Ship tab to: • Process shipments and create shipping labels using FedEx Ship Manager at fedex.com: – Get courtesy rate quotes. – Process multiple-piece shipments, up to 25 pieces, on one shipping label. – Store up to 300 shipment profiles for repeat shipments to the same address. – Use e-mail notification messages to update your recipient and others on the status of the delivery. • compare the rates and transit-time options available for your shipment.

34 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e s ervice

Ship (cont.) Business Solutions • Find a FedEx location in your area. Select the Business Solutions tab to: • Schedule a pickup. • Learn how to manage your shipping from a wireless device. • Prepare international shipments: • Browse service information and business resources customized for – Identify, prepare, save and reuse the documentation your international small businesses. shipments require. • Integrate your business applications with FedEx via the FedEx Developer – Estimate duties and taxes upfront. Resource Center. – Access shipping advisories and customs documents for more Solutions for Your Shipping Needs than 200 countries. Select New Customer Center at for the – Check regulatory changes and new trade restrictions. Information If you’re a new customer: fedex.com is updated every 48 hours. resources you need to get started. You can open an account, download a copy of the FedEx Welcome Kit, learn how to ship and get a rate quote. – Save profiles of frequently shipped commodities. – Check government lists of restricted trading parties. If you run a small business: Use the FedEx Small Business Center to access – Review clearance fees that may be assessed at the destination. the FedEx services and tools that will benefit you most. Learn about our business – File Electronic Export Information for regulatory compliance. solutions, take advantage of special offers, and read articles and success stories. • Order supplies. A FedEx account number is required. Select the Business Solutions tab, then Visit FedEx Small Business Center. If you want detailed account information: Take advantage of FedEx® Reporting Track Online, which lets you request, view and download shipping reports, and make Select the Track tab to track the status of up to 30 FedEx Express, FedEx Ground, informed business decisions. Select the Manage tab, then More Account Tools, FedEx Home Delivery, FedEx Freight and FedEx Custom Critical shipments from for more information. origin to destination, plus view proof-of-delivery signatures and select e-mail If you want to ship on the go: Use FedEx Mobile to access FedEx services and notification messages. Each piece in a multiple-piece shipment can be tracked information from your mobile phone or other wireless device. Select the Business using only one tracking number. You can also track FedEx Office orders by Solutions tab, then Learn About FedEx Mobile. entering the order number. If you want information about our services: Select Our Services at fedex.com See p. 45 for more information on convenient options for tracking the status for detailed information on U.S. package, international package and freight of your shipment. services, plus service options such as collect on delivery, proof of delivery, and Manage dangerous goods and hazardous materials shipping. Select the Manage tab to review and pay your invoices online, plus: • Learn about billing options. • Go to My FedEx® for a customized view of fedex.com. • Update your account information. • Access account-management tools. • Apply for a refund or invoice adjustment. • File a claim on a U.S. shipment. See p. 46 for information on FedEx® Billing Online and other account-management tools that can save you time.

fedex.com 1.800.GoFedEx 1.800.463.3339 35 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

FedEx Express Airbills and Air Waybills Go to Use these forms if you are unable to process FedEx Express shipments online fedex.com/us/services/ using FedEx Ship Manager at fedex.com. To order preprinted versions, select Order processshipment for more information on completing Supplies from the Ship tab at fedex.com or call 1.800.GoFedEx 1.800.463.3339 and the documentation for say “order shipping supplies.” A FedEx account number is required. FedEx Express and FedEx Ground shipments. your SHIPPING need our solution

Documentation for FedEx Express Airbills and Air Waybills FedEx Express shipments FedEx® US Airbill Complete this airbill for FedEx Express package and freight shipments within the U.S. There is a separate airbill for FedEx SameDay services, which the courier will bring to you at pickup.

FedEx® International Air Waybill Complete this air waybill for most FedEx Express international package shipments. There is a separate air waybill for FedEx International Next Flight service, which the courier will bring to you at pickup. FedEx® Expanded Service International Air Waybill Use this expanded air waybill for international express freight, dangerous goods and FedEx International Broker Select shipments, as well as certain shipments covered by a letter of credit. FedEx International Premium, FedEx International Express Freight (IXF) and FedEx International Airport-to-Airport services require the FedEx IATA (023) Air Waybill or IATA Neutral Air Waybill. For help completing these forms, go to fedex.com/us/services/processshipment.

FedEx US Airbill FedEx International Air Waybill FedEx Expanded Service International Air Waybill

36 fedex.com 1.800.GoFedEx 1.800.463.3339 FedEx Ground Bar-Code Labels and Other Documentation Apply a bar-code and address label to each FedEx Ground package you ship. e our u s e s erv ic e

your SHIPPING need our solution

Documentation for Bar-Code Labels and Other FedEx Ground Shipping Documentation FedEx Ground shipments FedEx Ground Bar-Code Labels Use FedEx Ship Manager at fedex.com (see p. 33) or another electronic shipping solution to create a combination bar-code and address label. Or use a preprinted FedEx Ground FedEx Ground bar-code label plus an address label you create yourself. To order Bar-Code Label FedEx Ground bar-code labels, call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies.” Preprinted bar-code labels are not available for FedEx Home Delivery shipments. FedEx Ground Pick-Up Record (U.S. and International) There are separate bar-code labels If you use preprinted bar-code labels, complete a page from the FedEx Ground for FedEx Ground, FedEx International Ground and FedEx Home Delivery Pick-Up Record and give it to your FedEx Ground driver with each day’s shipments. shipments. For printing specifications, If you process shipments electronically, give the driver your system-generated contact your FedEx account executive. pickup manifest. To order copies of the FedEx Ground Pick-Up Record, call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies.”

FedEx Ground Additional Steps for FedEx International Ground Shipments Pick-Up Record 1. Five copies of the Commercial Invoice are required for each FedEx International Ground shipment. For multiple-piece shipments to a single recipient, only one complete set is needed. Place the Commercial Invoices in the Customs Documents pouch and attach it to the lead package. For shipments to Canada, include your broker’s name and contact information on the Commercial Invoice if you prefer to select your own broker rather than our brokerage-inclusive service. If a customs broker is not identified on the Commercial Invoice, we may assign FedEx Trade Networks to clear the shipment. If you are the importer of record, be sure to also include a Government Agency Agreement (GAA). See p. 38 for more information on the Commercial Invoice. FedEx Ground International Shipment Label 2. Put other export documents that you’ve prepared into the Customs Documents pouch and attach it to your shipment. 3. Attach a blue FedEx Ground international shipment label to each package in your shipment, and number each to indicate how many packages are in your shipment (for example, “1 of 5”). 4. Keep all international packages together for pickup, or drop them off at a FedEx shipping location. 1 5

fedex.com 1.800.GoFedEx 1.800.463.3339 37 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

U.S. Export Documentation Go to In addition to completing FedEx shipping documentation fedex.com and select the when you ship internationally, you may have to file the Ship tab, then Go to FedEx Global Trade Manager, for government-required information on pp. 39–42. tools and resources designed for international shippers.

your SHIPPING need our solution

Easy-to-use options for Electronic Export Information, or EEI (formerly known as the Shipper’s filing government-required Export Declaration, or SED) Electronic Export Information You have several options for meeting new U.S. Foreign Trade Regulations requirements for filing EEI. • You can self-file EEI directly to the U.S. Census Bureau’s AESDirect Web site or link to AESDirect during your shipping transaction on FedEx Ship Manager solutions. Online Help • Or you can authorize us either electronically or via fax to file EEI on your behalf. A For information on how to filing fee and certain limitations apply; see Agent-Filing Options on p. 39 for details. complete a Certificate of For more details on filing EEI, see p. 39. Origin, Commercial Invoice A Commercial Invoice for Commercial Invoice and other U.S. export international shipments To confirm if your shipment requires a Commercial Invoice, select Go to FedEx documentation, plus links Global Trade Manager from the Ship tab at fedex.com or call 1.800.GoFedEx to online tools you can use 1.800.463.3339 and say “international services.” to complete these forms, • FedEx Express shipments: required for most nondocument commodities. go to fedex.com/us/services/ You must submit one signed original and two copies. processshipment. • FedEx International Ground shipments: Five copies are required for each FedEx International Ground shipment. For FedEx International Broker Select shipments to Canada, include contact information for the broker designated to clear the shipment. Sample Commercial Invoice forms are shown on p. 40 (for FedEx Express shipments) and p. 41 (for FedEx International Ground shipments). These forms can be copied onto your letterhead and used as a template to create your Commercial Invoice.

A record of where the Certificate of Origin products you ship were To confirm if your shipment requires a Certificate of Origin, select Go to FedEx manufactured Global Trade Manager from the Ship tab at fedex.com or call 1.800.GoFedEx 1.800.463.3339 and say “international services.” FedEx can prepare your Certificate of Origin for a fee. Call 1.866.684.6023 or e-mail us at [email protected]. • One original is required. • Eligible shipments to Mexico and Canada may qualify for preferential tariff treatment on North American-origin commodities if you file a NAFTA Certificate of Origin. You can complete a NAFTA Certificate of Origin using FedEx Ship Manager at fedex.com. • A blanket NAFTA Certificate of Origin is valid for up to 12 months and should be provided to the importer, importer’s broker, or both. This may vary by country. You can copy the Certificate of Origin form on p. 42 and use it with your FedEx shipment.

38 fedex.com 1.800.GoFedEx 1.800.463.3339 e our u s e s ervice

Electronic Export Information When EEI Is Required1 Electronic Export Information (EEI), formerly known as the Shipper’s Export Shipments EEI Requirements Declaration (SED), is used for compiling official U.S. export statistics and to enforce U.S.2 or Puerto Rico to Canada B U.S. export laws. By law, all EEI filing records must be retained for five years from U.S. or Puerto Rico to foreign countries other than Canada A, B, C the date of export. U.S. to Puerto Rico or U.S. Virgin Islands A Self-filing option. You can self-file by registering with AESDirect, which is a free Internet application supported by the U.S. Census Bureau that allows you U.S. or Puerto Rico to other U.S. territories3 No EEI required or your authorized agent to transmit EEI to the Automated Export System (AES), U.S. Virgin Islands to U.S., Puerto Rico No EEI required at www.aesdirect.gov. or other U.S. territories 1 You can also connect to AESDirect using a FedEx Ship Manager solution with U.S. Virgin Islands to foreign countries (including Canada) A, B, C AESWebLink. Based on information you enter during your shipping transaction, the U.S. territories to U.S., Puerto Rico No EEI required FedEx Ship Manager solution may notify you that EEI is required. If it is, you can or other U.S. territories 1 connect to the AESDirect Web site to submit the required information. You will receive an AES proof-of-filing citation — which is an internal transaction number Puerto Rico to U.S. or U.S. Virgin Islands A (ITN) — via e-mail to enter in the appropriate field on your FedEx Ship Manager A. When merchandise classified under the same Schedule B commodity solution’s processing screen. number is valued at more than US$2,500 and is sent from the same Agent-filing options. Using FedEx Export AgentFile, you can authorize us exporter to the same recipient on the same day. either electronically or via fax to file EEI on your behalf. A filing fee and certain B. When the shipment contains merchandise of any value that requires limitations apply: an export license or permit; is subject to International Traffic in Arms • Electronic option. Before preparing your shipping label, submit your shipment Regulations (ITAR); is classified as rough diamonds; or is sent for storage in information via the FedEx Export AgentFile application on FedEx Global Trade Canada, but ultimately destined for third countries (see 15 CFR, part 30.36). Manager at fedex.com/eei, which provides exporters with a streamlined EEI Rough diamonds are classified under Harmonized/Schedule B commodity filing and shipping label preparation process. Once the AES has approved the EEI numbers that begin with 7102.10, 7102.21 and 7102.31. record and issued an ITN, it will download directly to your FedEx Ship Manager 4 solution to use in processing your shipment. The application stores your filings, C. For shipments to a proscribed country regardless of the value or contents. creating a record you can access online anytime within 45 days of its submission. The AES proof-of-filing citation or FTR exemption legend must be included An easy-to-use interface guides you through the key steps. This option is when you complete documentation for your shipment. For more information available only for FedEx Express shipments. on filing the EEI, go to fedex.com/us/eei. • Fax option. You can also use the FedEx Export AgentFile manual fax process to authorize FedEx to file EEI on your behalf. Call 1.800.GoFedEx 1 Go to www.census.gov/foreign-trade/regulations for comprehensive EEI information. 1.800.463.3339, say “international services” and speak with an international 2 U.S.: the 50 states, the District of Columbia and U.S. foreign trade zones. shipping representative to request the appropriate EEI Agent Filing packet. 3 American Samoa, Baker Island, Northern Mariana Islands, Guam, Howland Islands, Jarvis Island, Simply complete and sign the FedEx Export AgentFile form and fax it to Johnston Atoll, Kingmen Reef, Midway Islands, Navassa Island, Palmyra Atoll and Wake Island. 1.866.879.9037. This option is available for both FedEx Express shipments, 4  Proscribed countries currently include Cuba, Iran, North Korea, Sudan and Syria, and are subject to change. For the most current list of proscribed countries, refer to Country Group E:1 (EAR 15 CFR 740). including those that require the FedEx IATA (023) Air Waybill, and FedEx FedEx does not currently serve Cuba, Iran, North Korea or Sudan and does not offer service for U.S. Ground shipments. It cannot be used by forwarders or consolidators, who export shipments or U.S.-origin goods to Syria. must file electronically.

fedex.com 1.800.GoFedEx 1.800.463.3339 39 Commercial Invoice SELLER/SHIPPER (Name, Full Address, Country) Invoice Date and Number Customer Order Number

Tracking ID/Air Waybill No. Tax Identification Number (EIN)

CONSIGNEE (Name, Full Address, Country) Buyer (if Other than Consignee)

Port of Lading Terms and Conditions of Delivery and Payment (incoterms)

Final Destination Exporting Carrier

Other Transportation Information Currency of Sale

Marks and Numbers Total Number of Packages Total Gross Weight (kg) Cubic Meters

Complete And Accurate Commodity Description Quantity/ And Country of Manufacture Unit of Measure Unit Price Amount

Packing Costs These commodities, technology, or software were exported from the United States in accordance with the Export Administration Freight Costs Regulations. Diversion contrary to United States law is prohibited. Other Transportation Costs I declare all the information contained in this invoice to be true and correct. Handling Insurance Costs Assists Signature and Status of DatePlace Additional Fees Authorized Person Duties and Taxes Total Invoice Value Page ____ of _____ 40 41 42 fedex.com 1.800.GoFedEx 1.800.463.3339 use our ser v ices FedEx office FedEx Kinko’s is now FedEx Office: an office on the road for traveling professionals, a branch office for medium and large businesses, and the back office for small businesses.

your SHIPPING need our solution

A single resource for FedEx Office business, document and FedEx Office Print & Ship CentersSM have a broad range of services for businesses, shipping solutions on-the-road professionals and other busy people, in one convenient location.1 Rely on us for: Packaging Solutions Packaging and shipping services. We have a full range of FedEx Express and FedEx Office locations have FedEx Ground delivery services, packaging supplies you can purchase, plus pack- and-ship specialists to answer your questions and pack your shipment. packaging supplies you can Online solutions. Click on the Office/Print Services tab at fedex.com to place a purchase for your everyday print order, use our photo services, and more. shipping needs, from corrugated Flexible hours. Many locations are open 24 hours a day, 7 days a week, so you boxes to bubble padding to tape. can work, ship and handle last-minute business needs on evenings and weekends. We also offer specialized Global access. You can drop off packages and access our other services at more than packaging solutions for laptop 2,000 digitally connected locations worldwide. FedEx Office Print & Ship Centers offer a computers, small electronic full complement of business, document and shipping solutions. FedEx OfficeSM Ship devices and international Centers provide shipping and packaging services, plus you can copy, print, fax, and more. shipments. In a hurry? Our Make It pack-and-ship specialists can • Create signs and banners, proposals, invitations, and presentations. package your shipment for you. • Take advantage of technology solutions such as high-speed Internet access, computer workstations, videoconferencing, CD and DVD burning, and scanning. • Market your business with brochures, manuals, résumés and business cards. find a Location • Use our notary services, and have passport photos made quickly and affordably. ® To find a FedEx Office • Access Wi-Fi Internet via T-Mobile HotSpot service. location near you, click on Print It the Office/Print Services tab • Send a print order to a FedEx Office Print & Ship Center right from your computer. at fedex.com. • Make oversize prints and digital photo prints. • Mount, laminate and bind your prints. • Print full-color bound documents. Pack It • Purchase packaging materials such as shipping boxes, padded envelopes and markers. • Save time by letting us package your shipment for you. Ship It • Send document and package shipments via FedEx Express, FedEx Ground and FedEx Home Delivery services (see FedEx® Retail Counter Rates on p. 44). • Grow your business with our direct-mail services. Our services include document creation and printing, inserting and sealing, address verification, and sending your direct-mail campaign on its way. • Choose Hold at FedEx Location service to have a package held for pickup at a FedEx Office location. 1 FedEx Office products, services and hours vary by location. See center for details. Click on the Office/Print Services tab at fedex.com or call 1.800.GoFedEx T-Mobile is a federally registered trademark of Deutsche Telekom AG. 1.800.463.3339 and say “office and print services” for more information.

fedex.com 1.800.GoFedEx 1.800.463.3339 43 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Other Shipping Locations Go to We have more than 50,000 locations where you can drop off your fedex.com and select shipments. Many offer a variety of packaging, shipping and other Find Locations from the Ship tab to find a shipping business services. location in your area. Or call 1.800.GoFedEx 1.800.463.3339 and say your SHIPPING need our solution “find FedEx locations.” Locations where you can FedEx World Service Center, FedEx Authorized ShipCenter drop off packages and get and FedEx Express Drop Box Locations shipping information FedEx World Service Center® Locations The shipping specialists at FedEx World Service Center locations can help you choose a delivery service, complete documentation and process your packages. FedEx® Retail Many locations are open late and on Saturdays to accommodate your schedule. Counter Rates • Drop off your shipments, or we’ll process them for you at the counter. FedEx Retail Counter Rates • Purchase boxes and other packaging supplies. apply when you process • Check fedex.com for the list of services, such as Saturday service, offered at each location (select Find Locations from the Ship tab). your shipment at the counter • Charge your shipments to your FedEx account, or use checks, credit cards and in staffed FedEx locations cash, which are accepted at most locations. in the U.S. and pay for your Note: You must have a FedEx account number to ship FedEx International Ground shipping with cash, check, packages at a FedEx World Service Center and our other shipping locations. debit or credit card. However, FedEx Authorized ShipCenter® Locations if you have a FedEx account Stop by these independently owned locations for packaging and shipping services. number and use it when Most also offer faxing, copying and other business services. you ship, you receive your • Look for AIM Mail Center®, Packaging Store®, PakMail®, Parcel Plus®, Postal account-specific rates. To ® ® ® Annex+, Neighborhood Postal Center and PostNet locations; locations open an account, go to affiliated with Associated Mail and Parcel Centers;® and others. • You can ship both FedEx Express and FedEx Ground packages at most locations. fedex.com, call 1.800.GoFedEx For more information, select Find Locations from the Ship tab at fedex.com. 1.800.463.3339 and say Note: Rates for processing packages reflect each location’s own pricing policies. “new account setup,” or These locations may apply additional charges to FedEx rates. ask our counter agents FedEx Express® Drop Boxes for help. There are more than 43,000 secure drop boxes in office buildings, shopping malls, airports, grocery stores, FedEx Office locations, select Post Office locations and other busy areas. • Ship FedEx Express packages up to 20 x 12 x 6 (in inches). • Most have a limited quantity of airbills and packaging supplies. • Some offer Saturday pickup. If not, packages are picked up on Monday. • Do not place FedEx SameDay and FedEx International Next Flight packages; FedEx Ground packages; or packages containing clinical samples, dangerous goods or Biological Substance, Category B (UN 3373) in drop boxes. • To find drop boxes in your area, select Find Locations from the Ship tab at fedex.com.

All trademarks are the property of their respective owners.

44 fedex.com 1.800.GoFedEx 1.800.463.3339 Shipment-Status Tracking Go to fedex.com for updates on the status of your shipment, 24 hours a day. For powerful search features and other tools, select the Advanced Tracking tab under My FedEx. use our ser v ices

your SHIPPING need our solution

Notifications, delivery Advanced Tracking at fedex.com updates and other Advanced Tracking at fedex.com provides shipment-status updates in an easy- information on the status to-scan format, with search and filtering capabilities that help you quickly find of your shipments information about your shipments. To use it, log in to My FedEx, then select the Advanced Tracking tab. You’ll Delivery Confirmation benefit from: To request a copy of your • The most current available information for your shipment. Get the updates recipient’s signature, go to you need to plan ahead and confirm that important shipments have arrived. fedex.com and select Obtain • A broad view of your shipping activity. View your inbound, outbound and third-party shipments separately or in a consolidated table. Signature Proof of Delivery • Advanced filtering. Apply up to six different filters — ship date, service type, from the Track tab. See your reference data, or many others — to quickly identify key shipment information. pp. 14–15 for more options • Dynamic search. As you type information in the Search field, your results if you want us to obtain a narrow down until you find the data you need. • Delay notification. You’re notified when a delivery exception or clearance signature upon delivery or delay occurs. need proof-of-delivery • Export capabilities. Download your data into spreadsheets using the Export feature. information. If you don’t have a FedEx account, you can apply for one in the New Customer Center at fedex.com. Additional Tracking Solutions Track at fedex.com by Tracking Number Go to fedex.com to track up to 30 FedEx Express, FedEx Ground, FedEx Home Delivery, FedEx Freight and FedEx Custom Critical shipments, or FedEx Office orders, and sign up to receive automatic e-mail notification of critical shipping events. FedEx InSight® FedEx InSight is a shipment-status tracking and management tool for high value, moderate-to-high-volume shippers. It monitors your shipping activity and provides status updates for your FedEx Express, FedEx Ground and FedEx Freight shipments. It’s ideal for managing your shipments across multiple locations and accounts. For more information, go to fedex.com/us/insight. Track at fedex.com by Reference Number Select Track by Reference from the Track tab at fedex.com, then enter the Return Material Authorization number or other reference number you provided at the time of shipment. Track From Your Desktop Go to fedex.com/desktop to download FedEx Desktop and actively monitor your shipments. Receive notifications, drag-and-drop important shipments to your desktop, and create watch lists. Track by Phone Call 1.800.GoFedEx 1.800.463.3339 and say “track a package.” Track FedEx Trade Networks Shipments and View Documents Online Go to ftn.fedex.com and click on the Track tab.

fedex.com 1.800.GoFedEx 1.800.463.3339 45 1 Choose a delivery service, plus options

2 Package your shipment

3 Process your shipment

4 Give your shipment to us

Account Management Go to Use these flexible invoicing and payment options fedex.com and select the to save time and manage your FedEx account. Manage tab for more information on billing, account tools and claims resolution online.

your SHIPPING need our solution

Manage bills and make FedEx® Billing Online payments from your computer Use FedEx Billing Online to manage the billing process end to end: • Schedule and make payments up to 15 days beyond the date you enter payment information via electronic funds transfer, automatic debit or paper check. Combine multiple invoices into a single payment. View and pay duty-and-tax invoices online. • Review individual shipment details or a complete invoice. Sort by categories such as ship date, payment type and tracking ID. • Request invoice adjustments or a review of shipping charges. • Save filing space by creating PDF files of your invoices that you can archive or e-mail. • Generate management reports that analyze your shipping trends. To register, click on the Manage tab at fedex.com. FedEx invoice data integrated FedEx Electronic Data Interchange (EDI) into your business systems With EDI, you can integrate your accounts-payable process with electronic FedEx invoice, remittance and adjustment data. • Reduce the time you spend on paperwork, and benefit from improved accuracy and faster charge-backs. • Increase your control over costs even when shipments originate from multiple sites, by consolidating invoices for multiple FedEx accounts into a single transmission. If you have large volumes of data and want details about EDI, call 1.888.450.1774 or contact your FedEx account executive. Multiple methods of payment Payment Options1 for your FedEx account You can pay for most FedEx delivery services by:2 Electronic funds transfer or automatic debit: requires a FedEx account number and prior approval. Check or money order: includes cashier’s checks and traveler’s checks. We do not accept counter checks or third-party checks. Credit card: • Bill your FedEx account charges directly to a credit card; or • Write your credit card number on your airbill or air waybill; or • Use your credit card to ship online with FedEx Ship Manager at fedex.com even if you do not have a FedEx account (scheduled to be effective Jan. 19, 2009); or • Use your credit card when you drop off a package at a FedEx shipping location. Cash: not an available option at some FedEx shipping locations.

1 FedEx Retail Counter Rates will apply if you do not use your FedEx account number when you ship at the counter of our staffed shipping locations. 2 You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check, traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.

46 fedex.com 1.800.GoFedEx 1.800.463.3339 page header Page header copy Find your rate your Find How to Calculate Your Rate 49 Contiguous U.S. Package Rates: Zones 2–8 50 FedEx First Overnight 50 FedEx Priority Overnight 50 FedEx Standard Overnight 50 FedEx 2Day 50 FedEx Express Saver 50 FedEx Ground 50 FedEx Home Delivery 50 Alaska and Hawaii Package Rates 71 U.S. Express Multiweight Rates 80 FedEx SameDay Rates 82 U.S. Express Freight Rates 83 FedEx 1Day Freight 83 FedEx 2Day Freight 83 FedEx 3Day Freight 83 International Express Package Zones 84 International Express Package Zones: Canada 87 Puerto Rico Rates (U.S. Export) 88 Canada Rates (U.S. Export) 90 Mexico Rates (U.S. Export) 93 International Express Package Rates (U.S. Export): Zones D–O 94 FedEx International First 94 FedEx International Priority 94 FedEx International Economy 94 International Express Multiweight Rates (U.S. Export) 106 International Express Package Rates (U.S. Import) 107 FedEx International First 107 FedEx International Priority 109 FedEx International Economy 111 FedEx International Next Flight Zones and Rates (U.S. Export and U.S. Import) 112 International Express Freight Zones 116 International Express Freight Rates (U.S. Export and U.S. Import) 117 FedEx International Priority Freight 117 FedEx International Economy Freight 117 FedEx International Premium 119 Fees and Other Shipping Information 120

47 fedex.com 1.800.GoFedEx 1.800.463.3339 how to calculate your rate FedEx SameDay® and FedEx® International Next Flight have special rate instructions; see pp. 82 and 112–115. You can also get rate quotes and view rates by service or delivery zone online; see Rate Tools at fedex.com/us/rates2009 for details. FedEx account holders can log in for an account-specific courtesy rate ® quote or a customized rate guide. For FedEx Retail Counter rate your Find Rates go to fedex.com/us/rates/ratetools.html or visit a staffed FedEx shipping location (see pp. 43–44).

Package Services Express Freight Services Find the zone for your destination. For U.S. shipments, go to Find the zone for your destination. For U.S. shipments, go to 1. fedex.com/us/rates/ratetools.html, enter your origin ZIP code 1. fedex.com/us/rates/ratetools.html, enter your origin ZIP code in the Get FedEx Zone Locators area, then see which zone your in the Get FedEx Zone Locators area, then see which zone your destination ZIP code corresponds to. Or request zone location destination ZIP code corresponds to. Or request zone location information by calling 1.800.GoFedEx 1.800.463.3339. information by calling FedEx Express Freight Customer Service at 1.800.332.0807. Zone tables for international shipments are on pp. 84–87. Zone tables for international shipments are on p. 87 (Canada shipments) and pp. 116 and 119 (other international shipments).

Turn to the appropriate rate table on pp. 50–81 (U.S. shipments) Turn to the appropriate rate table on p. 83 (U.S. shipments) or 2. or pp. 88–111 (international shipments) and find your package weight. 2. pp. 117–119 (international shipments) and find your total shipment For FedEx Express® international shipments, find your total shipment weight. Round up to the next-higher pound. Individual pallets weight. Round up to the next-higher pound. Information about typically weigh 151 lbs. or more. Pallets exceeding 2,200 lbs. dimensional weight is on p. 126. If dimensional weight applies, require prior approval. Information about dimensional weight is on find your chargeable weight in the appropriate rate table. p. 126. If dimensional weight applies, find your chargeable weight For FedEx Express multiple-piece shipments, multiweight pricing may in the appropriate rate table. apply. See pp. 80–81 (U.S. shipments), p. 89 (Puerto Rico shipments) or For international shipments, determine your service option (door-to- p. 106 (international shipments) for details. door, drop-off, hold-at-location, or drop-off and hold-at-location).

See your rate under the service you choose.1, 2 Multiply the per-pound rate by the total shipment weight. 3. A $2.05 residential surcharge per package will be added to the 3. FedEx Ground standard list rate for FedEx Home Delivery® shipments. FedEx Home Delivery is for packages up to 70 lbs.

See pp. 120–132 for fees and other nontransportation charges See pp. 120–132 for fees and other nontransportation charges 4. that may apply. For FedEx Express U.S. import shipments, call 4. that may apply. For FedEx Express U.S. import shipments, call 1.800.GoFedEx 1.800.463.3339 and say “international services” 1.800.332.0807 for service fees applicable from your origin country. for service fees applicable from your origin country.

1 Rates for U.S. services are on a per-package basis and include any excise tax required by the Internal Revenue Code on the air transportation portion of these services; and this tax, if any, is paid by us. 2 FedEx Ground return services (excluding FedEx Ground Call Tag) are subject to a 5-lb., Zone 8 minimum rate.

fedex.com 1.800.GoFedEx 1.800.463.3339 49 u.s. package rates: zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 41.15 $ 16.15 $ 13.95 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 44.25 $ 19.25 $ 16.10 $ 10.40 $ 9.60 $ 4.57 2 lbs. 45.05 20.05 17.45 10.55 9.65 4.65 3 47.60 22.60 18.45 10.60 9.70 4.69 4 49.35 24.35 19.90 10.90 9.80 4.82 5 49.65 24.65 20.65 11.25 9.90 5.06 6 51.80 26.80 21.65 11.75 10.40 5.21 7 53.05 28.05 22.00 12.20 10.45 5.48 8 53.55 28.55 23.15 12.70 10.95 5.70 9 54.15 29.15 24.40 13.35 11.45 5.86 10 54.20 29.20 25.15 14.00 12.20 6.06 11 56.70 31.70 25.75 14.60 12.70 6.27 12 57.95 32.95 26.65 15.40 13.40 6.45

O ther Packaging / Maximum Weight in Lbs. 13 58.45 33.45 27.00 16.45 14.15 6.67

A ll 14 59.80 34.80 27.95 17.20 14.80 6.81 15 60.90 35.90 29.05 17.90 15.35 6.95 16 61.60 36.60 29.65 18.30 15.90 7.06 17 63.15 38.15 31.20 18.95 16.40 7.13 Shipments in 18 64.40 39.40 32.10 19.55 16.95 7.23 19 65.25 40.25 32.95 20.25 17.55 7.36 20 66.00 41.00 33.50 21.00 18.25 7.51 21 67.35 42.35 34.40 22.00 18.75 7.68 22 68.60 43.60 35.65 22.65 19.25 7.86 23 69.50 44.50 36.20 23.20 20.05 8.05 24 70.45 45.45 37.15 23.75 20.70 8.23 25 71.70 46.70 38.05 24.50 21.35 8.43 26 72.60 47.60 38.90 25.20 22.00 8.65 27 73.50 48.50 39.50 26.05 22.80 8.86 28 74.70 49.70 40.70 26.80 23.45 9.04 29 75.65 50.65 41.60 27.60 24.20 9.25 30 76.25 51.25 42.20 28.10 24.75 9.47 31 77.50 52.50 43.05 28.90 25.40 9.66 32 79.00 54.00 43.95 29.35 25.90 9.74 33 80.25 55.25 44.90 30.15 26.60 9.94 34 81.45 56.45 45.70 31.10 27.10 10.08 35 83.25 58.25 47.00 31.75 27.65 10.26 36 84.60 59.60 47.85 32.20 28.40 10.44 37 84.70 59.70 48.75 32.80 28.95 10.63 38 85.65 60.65 49.60 33.35 29.55 10.79 39 87.60 62.60 50.85 34.40 30.35 10.94 40 88.75 63.75 51.65 35.30 31.00 11.05 41 89.65 64.65 52.55 36.20 31.55 11.22 42 90.60 65.60 53.45 36.80 32.05 11.40 43 92.35 67.35 54.35 37.60 32.75 11.55 44 93.85 68.85 55.30 38.25 33.35 11.69 45 95.30 70.30 56.20 39.10 34.05 11.82 1 46 96.70 71.70 57.10 39.55 34.55 11.95 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 97.85 72.85 58.25 40.40 35.10 12.08 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 12.21 48 98.40 73.40 59.15 41.15 35.85 Any fraction of a pound takes the next-higher rate. 49 100.10 75.10 60.05 41.95 36.40 12.34 ** One-pound rate applies.

50 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 100.45 $ 75.45 $ 61.20 $ 42.65 $ 36.90 $ 12.46 51 102.95 77.95 62.10 43.25 37.40 12.59 52 104.15 79.15 63.35 43.80 37.95 12.72 53 105.70 80.70 64.55 44.60 38.70 12.85 54 107.00 82.00 65.40 45.20 39.25 12.98 55 108.20 83.20 66.65 46.10 39.75 13.11 56 109.75 84.75 67.80 46.75 40.30 13.23 57 111.35 86.35 69.30 47.35 40.80 13.36 58 113.25 88.25 70.75 48.25 41.60 13.49 59 114.50 89.50 72.00 48.80 42.10 13.62 60 116.30 91.30 73.15 49.30 42.60 13.75 61 117.90 92.90 74.40 50.20 43.15 13.89 62 120.10 95.10 76.45 51.10 43.90 13.99 O ther Packaging / Maximum Weight in Lbs. 63 121.70 96.70 77.55 51.95 44.70 14.11 A ll 64 123.50 98.50 79.10 52.85 45.30 14.23 65 125.10 100.10 80.35 53.60 45.85 14.35 66 127.00 102.00 81.80 54.30 46.35 14.46

Shipments in 67 128.55 103.55 83.00 54.80 47.00 14.58 68 130.70 105.70 84.50 55.45 47.50 14.70 69 132.60 107.60 86.00 56.35 48.20 14.82 70 134.50 109.50 87.75 57.20 48.80 14.93 71 136.00 111.00 89.50 58.00 49.50 15.38 72 137.45 112.45 91.30 58.70 50.10 16.18 73 139.25 114.25 92.55 59.25 50.70 16.96 74 139.30 114.30 94.35 60.05 51.20 17.75 75 139.35 114.35 95.80 60.95 51.90 18.55 76 144.55 119.55 97.25 61.55 52.70 19.25 77 146.40 121.40 99.05 62.65 53.40 20.00 78 146.60 121.60 100.55 63.20 54.00 20.71 79 146.65 121.65 101.80 63.95 54.80 21.44 80 146.70 121.70 103.20 64.95 55.45 22.23 81 153.55 128.55 105.00 65.55 56.20 22.74 82 155.65 130.65 107.45 66.25 56.85 23.51 83 157.30 132.30 108.90 66.70 57.75 24.31 84 158.55 133.55 110.10 67.60 58.40 25.11 85 158.60 133.60 111.90 68.40 59.20 25.83 86 161.55 136.55 113.00 69.35 59.90 26.63 87 161.60 136.60 114.30 69.85 60.40 27.40 88 161.65 136.65 115.45 70.45 61.00 28.26 89 161.70 136.70 117.25 71.25 61.70 29.11 90 161.75 136.75 118.45 72.40 62.50 29.97 91 171.10 146.10 119.65 73.45 63.10 30.70 92 171.15 146.15 121.40 74.35 63.80 31.45 93 171.20 146.20 123.20 74.95 64.40 32.19 94 171.25 146.25 124.35 75.60 65.25 32.95 95 171.30 146.30 125.90 76.20 65.85 33.72 96 178.30 153.30 128.00 76.80 66.55 34.48 97 179.65 154.65 129.15 77.55 67.15 35.27 98 181.20 156.20 129.90 78.25 67.90 36.06 99 182.95 157.95 129.95 78.95 67.95 36.86 100 183.00 158.00 130.00 80.00 68.00 37.55 1Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 51 u.s. package rates: zone 21 Shipments moving generally 0–150 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 184.83 $ 159.58 $ 131.30 $ 80.80 $ 68.68 $ 38.20 102 186.66 161.16 132.60 81.60 69.36 38.59 103 188.49 162.74 133.90 82.40 70.04 39.25 104 190.32 164.32 135.20 83.20 70.72 39.88 105 192.15 165.90 136.50 84.00 71.40 40.54 106 193.98 167.48 137.80 84.80 72.08 41.21 107 195.81 169.06 139.10 85.60 72.76 41.89 108 197.64 170.64 140.40 86.40 73.44 42.57 109 199.47 172.22 141.70 87.20 74.12 43.23 110 201.30 173.80 143.00 88.00 74.80 43.94 111 203.13 175.38 144.30 88.80 75.48 44.42 112 204.96 176.96 145.60 89.60 76.16 44.89 113 206.79 178.54 146.90 90.40 76.84 45.37 O ther Packaging / Maximum Weight in Lbs. 114 208.62 180.12 148.20 91.20 77.52 45.85 A ll 115 210.45 181.70 149.50 92.00 78.20 46.35 116 212.28 183.28 150.80 92.80 78.88 46.83 117 214.11 184.86 152.10 93.60 79.56 47.30

Shipments in 118 215.94 186.44 153.40 94.40 80.24 47.80 119 217.77 188.02 154.70 95.20 80.92 48.29 120 219.60 189.60 156.00 96.00 81.60 49.13 121 221.43 191.18 157.30 96.80 82.28 49.76 122 223.26 192.76 158.60 97.60 82.96 50.26 123 225.09 194.34 159.90 98.40 83.64 50.77 124 226.92 195.92 161.20 99.20 84.32 51.27 125 228.75 197.50 162.50 100.00 85.00 51.77 126 230.58 199.08 163.80 100.80 85.68 52.28 127 232.41 200.66 165.10 101.60 86.36 52.78 128 234.24 202.24 166.40 102.40 87.04 53.30 129 236.07 203.82 167.70 103.20 87.72 53.80 130 237.90 205.40 169.00 104.00 88.40 54.32 131 239.73 206.98 170.30 104.80 89.08 54.84 132 241.56 208.56 171.60 105.60 89.76 55.35 133 243.39 210.14 172.90 106.40 90.44 55.87 134 245.22 211.72 174.20 107.20 91.12 56.38 135 247.05 213.30 175.50 108.00 91.80 56.90 136 248.88 214.88 176.80 108.80 92.48 57.42 137 250.71 216.46 178.10 109.60 93.16 57.94 138 252.54 218.04 179.40 110.40 93.84 58.46 139 254.37 219.62 180.70 111.20 94.52 58.98 140 256.20 221.20 182.00 112.00 95.20 59.52 141 258.03 222.78 183.30 112.80 95.88 60.04 142 259.86 224.36 184.60 113.60 96.56 60.57 143 261.69 225.94 185.90 114.40 97.24 61.11 144 263.52 227.52 187.20 115.20 97.92 61.64 145 265.35 229.10 188.50 116.00 98.60 62.17 146 267.18 230.68 189.80 116.80 99.28 62.71 147 269.01 232.26 191.10 117.60 99.96 63.24 148 270.84 233.84 192.40 118.40 100.64 63.77 149 272.67 235.42 193.70 119.20 101.32 64.31 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 274.50 237.00 195.00 120.00 102.00 64.86 150 2 Some exceptions apply. See pp. 6–7 for details.

52 fedex.com 1.800.GoFedEx 1.800.463.3339 u.s. package rates: zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 2 2 2 2 2 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 44.10 $ 19.10 $ 16.55 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 50.95 $ 25.95 $ 21.50 $ 10.65 $ 9.65 $ 4.70 2 lbs. 53.25 28.25 22.75 10.85 9.80 4.94 3 54.75 29.75 24.10 11.20 9.85 5.17 4 56.15 31.15 25.70 11.55 9.90 5.36 5 57.75 32.75 27.55 11.95 10.35 5.44 6 59.30 34.30 29.25 12.40 11.40 5.61 7 61.05 36.05 30.55 13.60 12.30 5.78 8 62.80 37.80 31.45 14.85 13.40 5.97 9 64.50 39.50 32.80 15.45 14.15 6.15 10 64.55 39.55 34.10 16.45 15.10 6.19 11 68.00 43.00 35.60 17.30 15.90 6.48 12 69.75 44.75 37.35 18.30 16.65 6.69

O ther Packaging / Maximum Weight in Lbs. 13 71.45 46.45 39.25 19.25 17.45 6.91

A ll 14 73.20 48.20 40.75 20.25 18.35 7.13 15 74.95 49.95 42.15 20.80 19.00 7.35 16 76.65 51.65 43.15 21.45 19.70 7.47 17 78.40 53.40 43.95 22.10 20.25 7.71 Shipments in 18 80.10 55.10 45.05 22.85 21.10 7.96 19 81.55 56.55 46.35 23.50 21.75 8.22 20 83.30 58.30 47.65 24.50 22.50 8.49 21 84.50 59.50 48.60 25.45 23.30 8.76 22 85.90 60.90 49.65 26.65 24.10 9.02 23 87.10 62.10 50.55 27.25 24.75 9.29 24 88.20 63.20 51.40 28.30 25.50 9.53 25 89.65 64.65 52.50 29.10 26.60 9.79 26 91.00 66.00 54.00 29.85 27.30 10.02 27 92.25 67.25 55.45 30.75 28.20 10.25 28 93.70 68.70 56.90 31.80 29.00 10.50 29 94.85 69.85 57.95 32.35 29.60 10.70 30 96.05 71.05 58.60 33.25 30.45 10.97 31 97.45 72.45 59.25 34.30 31.50 11.19 32 99.15 74.15 60.25 35.10 32.20 11.43 33 101.00 76.00 61.50 35.95 32.75 11.69 34 102.20 77.20 62.90 36.65 33.60 11.95 35 103.60 78.60 64.10 37.75 34.55 12.23 36 104.85 79.85 65.45 38.60 35.30 12.40 37 107.10 82.10 66.35 39.15 36.00 12.68 38 108.45 83.45 67.65 39.80 36.65 12.88 39 109.85 84.85 69.25 40.80 37.40 13.13 40 111.30 86.30 70.85 41.85 38.60 13.42 41 113.05 88.05 71.85 42.85 39.35 13.64 42 114.80 89.80 72.85 43.90 40.15 13.83 43 116.50 91.50 74.45 44.80 41.05 14.08 44 118.30 93.30 75.75 45.40 41.60 14.31 45 120.30 95.30 77.40 46.45 42.30 14.57 1 46 122.30 97.30 78.65 47.00 43.15 14.80 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 124.35 99.35 80.30 47.90 43.90 14.97 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 126.35 101.35 81.90 49.00 44.80 15.19 48 Any fraction of a pound takes the next-higher rate. 49 128.65 103.65 83.50 50.20 45.85 15.38 ** One-pound rate applies.

fedex.com 1.800.GoFedEx 1.800.463.3339 53 u.s. package rates: zone 31 Shipments moving generally 151–300 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 130.70 $ 105.70 $ 84.80 $ 50.85 $ 46.45 $ 15.56 51 133.00 108.00 86.40 51.40 47.15 15.70 52 135.30 110.30 87.70 52.25 47.95 15.83 53 137.05 112.05 89.60 53.25 48.80 16.00 54 139.35 114.35 91.25 54.10 49.80 16.14 55 141.40 116.40 93.20 55.00 50.50 16.28 56 143.65 118.65 94.80 55.75 51.10 16.43 57 145.70 120.70 96.75 56.65 51.80 16.60 58 147.70 122.70 99.05 57.55 52.55 16.78 59 149.75 124.75 101.55 58.20 53.35 16.96 60 151.75 126.75 103.80 58.80 53.95 17.14 61 154.10 129.10 105.75 59.60 54.70 17.30 62 156.40 131.40 107.30 60.75 55.70 17.44 O ther Packaging / Maximum Weight in Lbs. 63 159.00 134.00 109.35 61.75 56.50 17.61 A ll 64 161.60 136.60 111.55 62.70 57.25 17.79 65 164.20 139.20 113.50 63.60 58.05 17.99 66 166.80 141.80 115.75 64.15 58.80 18.21

Shipments in 67 169.45 144.45 118.05 65.45 59.95 18.40 68 172.00 147.00 120.25 66.00 60.65 18.59 69 174.60 149.60 122.25 66.95 61.40 18.77 70 177.20 152.20 124.75 67.95 62.15 18.95 71 180.05 155.05 126.70 68.90 63.15 19.36 72 182.70 157.70 128.70 70.15 64.15 20.13 73 185.55 160.55 131.60 70.75 64.90 20.83 74 188.15 163.15 133.90 71.60 65.55 21.53 75 191.10 166.10 135.75 72.75 66.60 22.26 76 193.65 168.65 135.80 73.60 67.35 22.92 77 196.25 171.25 140.00 74.55 68.15 23.57 78 198.85 173.85 142.30 75.15 68.95 24.20 79 201.20 176.20 144.90 76.10 69.75 24.86 80 201.25 176.25 147.20 77.00 70.55 25.58 81 206.35 181.35 149.80 77.90 71.35 26.12 82 208.70 183.70 152.10 78.85 72.15 26.76 83 211.00 186.00 154.65 79.75 73.00 27.31 84 213.00 188.00 157.00 80.80 73.95 27.97 85 215.35 190.35 159.55 81.90 74.80 28.65 86 217.65 192.65 161.85 82.70 75.60 29.29 87 219.95 194.95 164.45 83.55 76.30 29.98 88 222.30 197.30 167.05 84.55 77.15 30.67 89 222.35 197.35 169.60 85.10 77.90 31.35 90 222.40 197.40 171.90 85.95 78.60 32.03 91 228.95 203.95 174.50 87.05 79.60 32.74 92 231.20 206.20 176.50 87.90 80.35 33.42 93 233.50 208.50 178.55 89.20 81.35 34.10 94 235.60 210.60 180.50 89.75 82.20 34.78 95 235.65 210.65 182.55 90.70 82.95 35.47 96 239.90 214.90 184.55 91.30 83.60 36.15 97 242.20 217.20 186.60 91.85 84.35 36.83 98 244.55 219.55 188.60 91.90 85.20 37.43 99 246.80 221.80 190.30 91.95 85.70 38.03 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 100 248.00 223.00 191.00 92.00 86.00 38.65 2 Some exceptions apply. See pp. 6–7 for details.

54 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination rate your Find FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 250.48 $ 225.23 $ 192.91 $ 92.92 $ 86.86 $ 39.26 102 252.96 227.46 194.82 93.84 87.72 39.87 103 255.44 229.69 196.73 94.76 88.58 40.50 104 257.92 231.92 198.64 95.68 89.44 41.11 105 260.40 234.15 200.55 96.60 90.30 41.75 106 262.88 236.38 202.46 97.52 91.16 42.38 107 265.36 238.61 204.37 98.44 92.02 43.03 108 267.84 240.84 206.28 99.36 92.88 43.66 109 270.32 243.07 208.19 100.28 93.74 44.30 110 272.80 245.30 210.10 101.20 94.60 44.96 111 275.28 247.53 212.01 102.12 95.46 45.47 112 277.76 249.76 213.92 103.04 96.32 45.98 113 280.24 251.99 215.83 103.96 97.18 46.51 O ther Packaging / Maximum Weight in Lbs. 114 282.72 254.22 217.74 104.88 98.04 47.04 A ll 115 285.20 256.45 219.65 105.80 98.90 47.58 116 287.68 258.68 221.56 106.72 99.76 48.10 117 290.16 260.91 223.47 107.64 100.62 48.63

Shipments in 118 292.64 263.14 225.38 108.56 101.48 49.17 119 295.12 265.37 227.29 109.48 102.34 49.71 120 297.60 267.60 229.20 110.40 103.20 50.24 121 300.08 269.83 231.11 111.32 104.06 50.79 122 302.56 272.06 233.02 112.24 104.92 51.32 123 305.04 274.29 234.93 113.16 105.78 51.86 124 307.52 276.52 236.84 114.08 106.64 52.42 125 310.00 278.75 238.75 115.00 107.50 52.96 126 312.48 280.98 240.66 115.92 108.36 53.51 127 314.96 283.21 242.57 116.84 109.22 54.06 128 317.44 285.44 244.48 117.76 110.08 54.63 129 319.92 287.67 246.39 118.68 110.94 55.18 130 322.40 289.90 248.30 119.60 111.80 55.73 131 324.88 292.13 250.21 120.52 112.66 56.30 132 327.36 294.36 252.12 121.44 113.52 56.86 133 329.84 296.59 254.03 122.36 114.38 57.43 134 332.32 298.82 255.94 123.28 115.24 57.99 135 334.80 301.05 257.85 124.20 116.10 58.57 136 337.28 303.28 259.76 125.12 116.96 59.12 137 339.76 305.51 261.67 126.04 117.82 59.70 138 342.24 307.74 263.58 126.96 118.68 60.27 139 344.72 309.97 265.49 127.88 119.54 60.86 140 347.20 312.20 267.40 128.80 120.40 61.45 141 349.68 314.43 269.31 129.72 121.26 62.01 142 352.16 316.66 271.22 130.64 122.12 62.60 143 354.64 318.89 273.13 131.56 122.98 63.18 144 357.12 321.12 275.04 132.48 123.84 63.76 145 359.60 323.35 276.95 133.40 124.70 64.36 146 362.08 325.58 278.86 134.32 125.56 64.94 147 364.56 327.81 280.77 135.24 126.42 65.54 148 367.04 330.04 282.68 136.16 127.28 66.12 149 369.52 332.27 284.59 137.08 128.14 66.72 150 372.00 334.50 286.50 138.00 129.00 67.33 1 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 55 u.s. package rates: zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 46.95 $ 21.95 $ 19.95 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 56.75 $ 31.75 $ 28.20 $ 11.05 $ 9.70 $ 4.82 2 lbs. 60.85 35.85 31.85 11.30 9.90 5.38 3 64.65 39.65 35.20 11.90 10.45 5.65 4 68.00 43.00 38.20 12.90 10.95 5.93 5 71.95 46.95 41.70 14.05 11.60 6.22 6 75.85 50.85 45.00 15.25 13.05 6.32 7 79.40 54.40 48.35 16.55 14.05 6.45 8 82.90 57.90 51.45 17.70 15.20 6.62 9 86.15 61.15 54.35 19.05 16.15 6.74 10 89.00 64.00 56.85 20.55 17.05 6.87 11 92.35 67.35 59.85 21.50 18.25 7.00 12 96.00 71.00 63.10 22.70 19.10 7.16

O ther Packaging / Maximum Weight in Lbs. 13 99.35 74.35 66.05 23.55 20.05 7.28

A ll 14 103.15 78.15 69.45 25.00 21.25 7.43 15 105.80 80.80 71.80 26.25 22.15 7.55 16 109.70 84.70 75.25 27.40 22.90 7.67 17 112.10 87.10 77.40 28.55 23.85 7.91 Shipments in 18 114.70 89.70 79.70 29.65 24.75 8.16 19 116.80 91.80 81.60 30.50 25.65 8.47 20 119.15 94.15 87.40 31.65 26.85 8.77 21 121.20 96.20 89.70 32.85 27.90 9.05 22 123.55 98.55 91.95 33.75 28.95 9.37 23 125.90 100.90 94.65 34.95 30.00 9.68 24 128.55 103.55 97.65 36.05 30.75 10.00 25 131.20 106.20 100.05 36.80 31.80 10.28 26 134.10 109.10 102.95 38.10 32.85 10.59 27 136.80 111.80 105.60 39.10 34.05 10.84 28 139.75 114.75 107.90 39.95 34.90 11.18 29 142.70 117.70 110.30 41.15 35.95 11.51 30 145.00 120.00 113.30 42.60 37.00 11.86 31 147.65 122.65 115.60 43.80 37.95 12.17 32 150.30 125.30 117.50 45.00 39.15 12.50 33 152.70 127.70 119.95 46.20 40.00 12.81 34 155.60 130.60 122.85 47.20 40.95 13.12 35 158.55 133.55 125.45 48.25 42.10 13.45 36 161.40 136.40 128.10 49.15 43.05 13.74 37 164.10 139.10 131.50 50.40 43.90 14.04 38 166.50 141.50 134.40 51.65 45.10 14.36 39 169.15 144.15 137.40 52.50 45.90 14.68 40 171.80 146.80 140.40 53.75 46.65 15.00 41 174.45 149.45 142.35 54.35 47.70 15.29 42 177.40 152.40 144.75 55.50 48.75 15.59 43 180.35 155.35 147.35 56.30 49.70 15.91 44 183.00 158.00 150.05 57.55 50.85 16.17 45 185.80 160.80 152.65 58.40 51.85 16.47 1 46 188.60 163.60 155.55 59.60 52.80 16.71 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 191.50 166.50 158.60 60.65 53.75 16.98 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 193.90 168.90 161.60 61.75 54.50 17.24 48 Any fraction of a pound takes the next-higher rate. 49 196.55 171.55 164.60 62.80 55.55 17.49 ** One-pound rate applies.

56 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 196.60 $ 171.60 $ 166.90 $ 63.80 $ 56.45 $ 17.73 51 201.55 176.55 169.20 64.80 57.40 17.97 52 204.20 179.20 171.85 66.00 58.40 18.19 53 206.85 181.85 174.45 66.90 59.45 18.41 54 209.75 184.75 177.45 67.90 60.65 18.65 55 213.35 188.35 180.15 68.75 61.55 18.83 56 216.85 191.85 183.15 69.75 62.50 19.04 57 220.35 195.35 185.45 70.90 63.50 19.24 58 223.90 198.90 187.40 72.20 64.30 19.46 59 227.40 202.40 190.40 73.55 65.25 19.69 60 230.65 205.65 193.40 74.70 66.10 19.91 61 234.15 209.15 196.40 75.70 67.15 20.12 62 237.40 212.40 199.45 76.60 68.20 20.30 O ther Packaging / Maximum Weight in Lbs. 63 241.00 216.00 202.65 77.55 69.25 20.49 A ll 64 244.50 219.50 205.65 78.45 70.30 20.70 65 247.75 222.75 208.55 79.65 71.50 20.95 66 251.30 226.30 212.30 80.80 72.50 21.18

Shipments in 67 254.55 229.55 215.00 82.00 73.30 21.39 68 258.05 233.05 218.20 83.15 74.35 21.59 69 261.55 236.55 220.85 84.30 75.25 21.79 70 265.10 240.10 224.25 85.60 76.15 22.01 71 268.35 243.35 226.15 86.70 77.45 22.13 72 271.85 246.85 229.15 87.85 78.65 22.50 73 275.35 250.35 232.75 89.10 80.10 22.88 74 278.60 253.60 235.80 90.30 81.25 23.56 75 278.65 253.65 238.45 91.40 82.55 24.24 76 285.40 260.40 241.80 92.45 83.45 24.83 77 288.95 263.95 244.70 93.60 84.30 25.43 78 292.15 267.15 248.10 95.00 85.50 26.01 79 295.75 270.75 250.95 96.20 86.80 26.70 80 299.25 274.25 254.35 97.60 87.90 27.38 81 302.75 277.75 257.35 98.70 88.85 28.05 82 306.00 281.00 261.35 99.80 89.60 28.73 83 309.55 284.55 264.95 101.05 90.75 29.41 84 313.05 288.05 269.30 101.95 91.85 30.05 85 316.30 291.30 273.60 103.00 92.75 30.68 86 319.80 294.80 277.85 104.20 93.80 31.34 87 323.05 298.05 282.15 105.35 95.00 32.09 88 326.60 301.60 286.50 106.65 96.10 32.74 89 330.15 305.15 290.70 107.65 96.95 33.37 90 333.35 308.35 295.40 108.70 98.00 34.02 91 336.95 311.95 299.40 109.85 98.95 34.79 92 340.45 315.45 303.35 110.95 99.80 35.43 93 343.70 318.70 306.95 112.25 100.85 36.19 94 347.20 322.20 310.75 113.50 101.75 36.82 95 350.75 325.75 313.60 114.55 102.50 37.57 96 354.00 329.00 317.00 115.55 103.45 38.33 97 357.50 332.50 320.20 116.60 104.40 38.97 98 361.00 336.00 323.60 117.40 105.15 39.72 99 364.25 339.25 327.20 117.95 105.95 40.48 100 367.00 342.00 329.00 118.00 106.00 41.23 1 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 57 u.s. package rates: zone 41 Shipments moving generally 301–600 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 370.67 $ 345.42 $ 332.29 $ 119.18 $ 107.06 $ 41.98 102 374.34 348.84 335.58 120.36 108.12 42.49 103 378.01 352.26 338.87 121.54 109.18 43.02 104 381.68 355.68 342.16 122.72 110.24 43.55 105 385.35 359.10 345.45 123.90 111.30 44.07 106 389.02 362.52 348.74 125.08 112.36 44.60 107 392.69 365.94 352.03 126.26 113.42 45.13 108 396.36 369.36 355.32 127.44 114.48 45.66 109 400.03 372.78 358.61 128.62 115.54 46.18 110 403.70 376.20 361.90 129.80 116.60 46.73 111 407.37 379.62 365.19 130.98 117.66 47.27 112 411.04 383.04 368.48 132.16 118.72 47.80 113 414.71 386.46 371.77 133.34 119.78 48.35 O ther Packaging / Maximum Weight in Lbs. 114 418.38 389.88 375.06 134.52 120.84 48.88 A ll 115 422.05 393.30 378.35 135.70 121.90 49.44 116 425.72 396.72 381.64 136.88 122.96 49.99 117 429.39 400.14 384.93 138.06 124.02 50.52

Shipments in 118 433.06 403.56 388.22 139.24 125.08 51.08 119 436.73 406.98 391.51 140.42 126.14 51.63 120 440.40 410.40 394.80 141.60 127.20 52.19 121 444.07 413.82 398.09 142.78 128.26 52.74 122 447.74 417.24 401.38 143.96 129.32 53.30 123 451.41 420.66 404.67 145.14 130.38 53.87 124 455.08 424.08 407.96 146.32 131.44 54.44 125 458.75 427.50 411.25 147.50 132.50 55.00 126 462.42 430.92 414.54 148.68 133.56 55.57 127 466.09 434.34 417.83 149.86 134.62 56.14 128 469.76 437.76 421.12 151.04 135.68 56.71 129 473.43 441.18 424.41 152.22 136.74 57.29 130 477.10 444.60 427.70 153.40 137.80 57.84 131 480.77 448.02 430.99 154.58 138.86 58.44 132 484.44 451.44 434.28 155.76 139.92 59.02 133 488.11 454.86 437.57 156.94 140.98 59.60 134 491.78 458.28 440.86 158.12 142.04 60.19 135 495.45 461.70 444.15 159.30 143.10 60.77 136 499.12 465.12 447.44 160.48 144.16 61.37 137 502.79 468.54 450.73 161.66 145.22 61.95 138 506.46 471.96 454.02 162.84 146.28 62.54 139 510.13 475.38 457.31 164.02 147.34 63.13 140 513.80 478.80 460.60 165.20 148.40 63.72 141 517.47 482.22 463.89 166.38 149.46 64.33 142 521.14 485.64 467.18 167.56 150.52 64.92 143 524.81 489.06 470.47 168.74 151.58 65.53 144 528.48 492.48 473.76 169.92 152.64 66.13 145 532.15 495.90 477.05 171.10 153.70 66.74 146 535.82 499.32 480.34 172.28 154.76 67.34 147 539.49 502.74 483.63 173.46 155.82 67.96 148 543.16 506.16 486.92 174.64 156.88 68.57

149 546.83 509.58 490.21 175.82 157.94 69.18 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 550.50 513.00 493.50 177.00 159.00 69.80 150 2 Some exceptions apply. See pp. 6–7 for details.

58 fedex.com 1.800.GoFedEx 1.800.463.3339 u.s. package rates: zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 2 2 2 2 2 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 48.15 $ 23.15 $ 21.05 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 60.30 $ 35.30 $ 31.30 $ 12.25 $ 9.90 $ 5.01 2 lbs. 64.05 39.05 34.60 13.05 10.05 5.49 3 68.25 43.25 38.35 14.35 11.20 5.84 4 72.35 47.35 41.75 16.70 12.60 6.23 5 76.75 51.75 45.35 18.50 13.80 6.50 6 80.85 55.85 48.35 20.20 15.35 6.67 7 84.95 59.95 52.90 22.10 16.40 6.86 8 88.80 63.80 56.30 24.00 17.70 6.99 9 92.90 67.90 59.95 25.80 19.05 7.17 10 96.45 71.45 63.05 27.55 20.45 7.37 11 100.30 75.30 66.45 29.45 21.60 7.53 12 103.80 78.80 69.55 31.10 22.85 7.70

O ther Packaging / Maximum Weight in Lbs. 13 107.40 82.40 72.75 33.00 24.20 7.88

A ll 14 110.90 85.90 75.80 34.90 25.70 8.06 15 114.40 89.40 78.90 36.20 26.80 8.25 16 117.65 92.65 81.80 37.40 27.65 8.41 17 120.60 95.60 84.40 39.15 28.90 8.76 Shipments in 18 122.65 97.65 86.20 40.55 30.00 9.21 19 124.70 99.70 88.00 42.20 31.10 9.63 20 127.10 102.10 95.55 44.15 32.40 10.07 21 129.75 104.75 97.25 45.60 33.50 10.50 22 132.05 107.05 100.05 46.90 34.50 10.89 23 134.70 109.70 102.60 48.25 35.60 11.29 24 137.50 112.50 105.20 50.05 36.85 11.66 25 139.80 114.80 107.90 51.85 38.15 12.01 26 142.65 117.65 110.50 53.50 39.35 12.41 27 146.00 121.00 112.90 55.40 40.65 12.79 28 149.45 124.45 115.20 56.75 41.75 13.18 29 152.10 127.10 117.50 58.05 42.80 13.56 30 155.00 130.00 120.15 59.90 44.10 13.96 31 158.00 133.00 123.15 61.30 45.15 14.34 32 160.90 135.90 125.85 62.75 46.30 14.75 33 163.85 138.85 128.45 64.05 47.60 15.15 34 166.80 141.80 130.75 66.35 48.75 15.54 35 169.75 144.75 133.40 67.65 49.95 15.93 36 172.65 147.65 136.10 69.05 51.10 16.33 37 175.65 150.65 139.40 70.80 52.20 16.72 38 178.30 153.30 142.70 72.25 53.50 17.12 39 181.20 156.20 145.70 73.65 54.65 17.50 40 184.15 159.15 149.05 75.35 55.95 17.90 41 187.10 162.10 151.95 76.75 57.10 18.30 42 190.05 165.05 155.35 78.30 58.55 18.69 43 192.95 167.95 158.60 79.60 59.70 19.09 44 195.95 170.95 161.60 81.05 60.90 19.48 45 198.85 173.85 164.60 82.20 62.20 19.87 1 46 201.85 176.85 167.25 83.45 63.35 20.23 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 204.45 179.45 169.90 84.60 64.65 20.61 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 207.45 182.45 172.95 85.85 65.75 20.95 48 Any fraction of a pound takes the next-higher rate. 49 210.65 185.65 175.55 87.35 67.05 21.32 ** One-pound rate applies.

fedex.com 1.800.GoFedEx 1.800.463.3339 59 u.s. package rates: zone 51 Shipments moving generally 601–1,000 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 210.70 $ 185.70 $ 178.25 $ 88.80 $ 68.10 $ 21.63 51 216.25 191.25 181.10 90.10 69.25 21.96 52 219.20 194.20 184.50 92.25 70.30 22.26 53 222.40 197.40 187.70 93.65 71.50 22.55 54 225.10 200.10 191.50 95.05 72.80 22.85 55 227.75 202.75 194.10 96.80 73.95 23.18 56 230.40 205.40 196.20 98.35 75.25 23.51 57 233.05 208.05 199.85 99.75 76.40 23.85 58 235.95 210.95 202.55 101.40 77.60 24.10 59 239.20 214.20 205.05 103.20 78.65 24.33 60 242.15 217.15 208.55 104.65 79.95 24.51 61 245.95 220.95 211.00 106.00 81.40 24.79 62 250.10 225.10 213.60 107.70 82.55 25.00 O ther Packaging / Maximum Weight in Lbs. 63 253.35 228.35 216.90 109.20 83.85 25.21 A ll 64 257.20 232.20 220.25 110.65 84.95 25.40 65 260.95 235.95 223.25 112.30 86.10 25.57 66 264.80 239.80 226.55 114.10 87.30 25.74

Shipments in 67 268.95 243.95 229.85 115.95 88.60 25.89 68 273.05 248.05 233.15 117.95 89.75 26.04 69 277.15 252.15 236.50 120.10 90.75 26.19 70 281.00 256.00 240.10 122.20 92.10 26.34 71 285.10 260.10 243.10 123.85 92.90 26.62 72 289.25 264.25 246.40 125.75 94.20 27.17 73 293.35 268.35 250.00 127.85 95.35 27.68 74 297.45 272.45 253.95 129.50 96.80 28.38 75 301.30 276.30 257.75 131.30 98.25 29.11 76 305.40 280.40 261.55 132.80 99.80 29.68 77 309.25 284.25 265.70 134.50 101.40 30.27 78 312.80 287.80 269.50 136.45 102.95 30.83 79 316.60 291.60 273.60 138.40 104.10 31.53 80 320.15 295.15 277.45 140.15 105.45 32.20 81 323.95 298.95 280.85 141.95 106.60 32.67 82 327.80 302.80 284.85 143.80 108.05 33.31 83 331.30 306.30 287.85 145.00 109.35 33.97 84 334.85 309.85 291.45 146.30 110.50 34.62 85 338.65 313.65 294.80 148.65 111.85 35.27 86 342.25 317.25 298.70 150.40 112.95 35.93 87 346.00 321.00 302.75 152.10 114.15 36.57 88 349.55 324.55 306.05 153.50 115.75 37.23 89 353.40 328.40 309.25 154.95 117.05 37.87 90 356.90 331.90 312.65 156.55 118.35 38.39 91 360.75 335.75 316.60 158.55 119.50 39.05 92 364.60 339.60 320.95 160.20 121.10 39.58 93 368.10 343.10 324.90 161.60 122.10 40.22 94 371.95 346.95 328.55 163.00 123.55 40.74 95 375.45 350.45 332.15 164.75 124.60 41.39 96 379.25 354.25 335.75 166.20 125.75 42.02 97 382.85 357.85 339.85 167.50 127.20 42.67 98 386.65 361.65 343.50 168.90 128.25 43.19 99 390.20 365.20 347.10 168.95 129.65 43.73 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 100 393.00 368.00 350.00 169.00 130.00 44.38 2 Some exceptions apply. See pp. 6–7 for details.

60 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination rate your Find FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 396.93 $ 371.68 $ 353.50 $ 170.69 $ 131.30 $ 45.01 102 400.86 375.36 357.00 172.38 132.60 45.61 103 404.79 379.04 360.50 174.07 133.90 46.10 104 408.72 382.72 364.00 175.76 135.20 46.59 105 412.65 386.40 367.50 177.45 136.50 47.10 106 416.58 390.08 371.00 179.14 137.80 47.59 107 420.51 393.76 374.50 180.83 139.10 48.10 108 424.44 397.44 378.00 182.52 140.40 48.60 109 428.37 401.12 381.50 184.21 141.70 49.09 110 432.30 404.80 385.00 185.90 143.00 49.59 111 436.23 408.48 388.50 187.59 144.30 50.09 112 440.16 412.16 392.00 189.28 145.60 50.60 113 444.09 415.84 395.50 190.97 146.90 51.10 O ther Packaging / Maximum Weight in Lbs. 114 448.02 419.52 399.00 192.66 148.20 51.61 A ll 115 451.95 423.20 402.50 194.35 149.50 52.12 116 455.88 426.88 406.00 196.04 150.80 52.64 117 459.81 430.56 409.50 197.73 152.10 53.13

Shipments in 118 463.74 434.24 413.00 199.42 153.40 53.64 119 467.67 437.92 416.50 201.11 154.70 54.14 120 471.60 441.60 420.00 202.80 156.00 54.66 121 475.53 445.28 423.50 204.49 157.30 55.17 122 479.46 448.96 427.00 206.18 158.60 55.68 123 483.39 452.64 430.50 207.87 159.90 56.19 124 487.32 456.32 434.00 209.56 161.20 56.72 125 491.25 460.00 437.50 211.25 162.50 57.22 126 495.18 463.68 441.00 212.94 163.80 57.75 127 499.11 467.36 444.50 214.63 165.10 58.26 128 503.04 471.04 448.00 216.32 166.40 58.78 129 506.97 474.72 451.50 218.01 167.70 59.31 130 510.90 478.40 455.00 219.70 169.00 59.81 131 514.83 482.08 458.50 221.39 170.30 60.35 132 518.76 485.76 462.00 223.08 171.60 60.86 133 522.69 489.44 465.50 224.77 172.90 61.38 134 526.62 493.12 469.00 226.46 174.20 61.92 135 530.55 496.80 472.50 228.15 175.50 62.43 136 534.48 500.48 476.00 229.84 176.80 62.95 137 538.41 504.16 479.50 231.53 178.10 63.47 138 542.34 507.84 483.00 233.22 179.40 64.01 139 546.27 511.52 486.50 234.91 180.70 64.54 140 550.20 515.20 490.00 236.60 182.00 65.07 141 554.13 518.88 493.50 238.29 183.30 65.59 142 558.06 522.56 497.00 239.98 184.60 66.12 143 561.99 526.24 500.50 241.67 185.90 66.66 144 565.92 529.92 504.00 243.36 187.20 67.18 145 569.85 533.60 507.50 245.05 188.50 67.73 146 573.78 537.28 511.00 246.74 189.80 68.25 147 577.71 540.96 514.50 248.43 191.10 68.79 148 581.64 544.64 518.00 250.12 192.40 69.33 149 585.57 548.32 521.50 251.81 193.70 69.86

589.50 552.00 525.00 253.50 195.00 70.40 1 150 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 61 u.s. package rates: zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 48.80 $ 23.80 $ 21.20 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 63.30 $ 38.30 $ 33.95 $ 15.00 $ 11.35 $ 5.27 2 lbs. 68.30 43.30 38.35 16.60 12.20 5.88 3 73.00 48.00 42.55 19.10 14.10 6.27 4 77.40 52.40 46.45 22.05 15.65 6.62 5 81.80 56.80 49.50 24.55 17.70 6.92 6 86.50 61.50 53.60 27.35 19.75 7.05 7 90.85 65.85 57.40 30.70 21.90 7.26 8 95.30 70.30 61.30 33.95 24.05 7.50 9 99.65 74.65 65.10 36.90 25.80 7.68 10 104.05 79.05 68.95 39.40 27.40 8.01 11 108.45 83.45 72.75 42.55 29.25 8.33 12 112.55 87.55 76.35 45.80 31.10 8.71

O ther Packaging / Maximum Weight in Lbs. 13 116.05 91.05 79.40 48.80 32.95 9.13

A ll 14 119.60 94.60 82.50 51.80 34.65 9.64 15 123.10 98.10 85.55 54.50 36.50 10.15 16 126.35 101.35 88.40 56.90 38.05 10.54 17 128.65 103.65 90.40 59.45 39.55 11.07 Shipments in 18 131.00 106.00 92.45 61.90 40.95 11.61 19 133.35 108.35 94.50 64.20 42.40 12.12 20 135.70 110.70 101.60 66.45 43.95 12.65 21 138.05 113.05 104.60 68.85 46.05 13.18 22 140.35 115.35 107.60 71.10 47.55 13.71 23 143.00 118.00 110.30 73.60 49.60 14.23 24 146.20 121.20 112.90 76.25 51.20 14.77 25 149.45 124.45 115.60 78.75 52.60 15.29 26 152.70 127.70 118.25 81.45 54.30 15.86 27 156.20 131.20 120.55 84.20 55.75 16.39 28 158.85 133.85 123.55 86.30 57.60 16.92 29 161.75 136.75 125.85 88.70 59.30 17.47 30 164.40 139.40 128.85 91.10 61.15 18.03 31 167.30 142.30 131.70 93.15 63.00 18.55 32 170.25 145.25 134.70 95.85 64.60 19.08 33 173.20 148.20 138.10 98.45 66.45 19.58 34 176.40 151.40 141.10 101.45 68.15 20.11 35 179.30 154.30 143.75 104.45 69.70 20.63 36 182.30 157.30 146.65 107.30 71.55 21.14 37 185.45 160.45 149.65 110.20 73.05 21.62 38 188.45 163.45 152.65 113.05 74.60 22.10 39 191.60 166.60 156.30 115.70 76.30 22.59 40 194.60 169.60 159.70 118.35 78.05 23.07 41 197.80 172.80 162.90 121.05 79.35 23.55 42 201.30 176.30 166.20 123.65 81.05 24.00 43 204.55 179.55 169.20 126.50 82.65 24.46 44 207.75 182.75 172.95 128.95 84.20 24.89 45 211.30 186.30 176.15 131.25 85.95 25.33 1 46 214.80 189.80 179.15 133.55 87.65 25.72 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 Some exceptions apply. See pp. 6–7 for details. 47 218.30 193.30 181.85 136.15 89.75 26.08 * Based on the package weight, the corresponding rate applies. 48 221.80 196.80 184.70 138.55 91.85 26.46 Any fraction of a pound takes the next-higher rate. 49 225.65 200.65 187.70 140.90 93.85 26.81 ** One-pound rate applies.

62 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 225.70 $ 200.70 $ 191.10 $ 143.30 $ 95.70 $ 27.15 51 232.65 207.65 193.00 145.70 97.40 27.48 52 236.15 211.15 195.70 147.90 99.00 27.82 53 239.95 214.95 197.95 150.15 100.55 28.14 54 243.20 218.20 200.65 152.65 102.15 28.48 55 246.45 221.45 203.65 155.35 103.75 28.81 56 249.95 224.95 206.65 157.75 105.20 29.14 57 253.20 228.20 210.60 160.50 107.05 29.46 58 256.70 231.70 215.00 163.55 108.75 29.79 59 260.20 235.20 219.20 166.60 110.75 30.06 60 264.00 239.00 222.90 169.50 112.60 30.31 61 267.80 242.80 226.85 172.00 114.45 30.59 62 271.60 246.60 230.85 174.40 116.40 30.81 O ther Packaging / Maximum Weight in Lbs. 63 275.70 250.70 234.85 176.95 118.40 31.00 A ll 64 279.80 254.80 238.80 179.55 120.35 31.22 65 283.90 258.90 242.40 182.25 122.35 31.50 66 288.00 263.00 246.40 185.20 124.05 31.82

Shipments in 67 292.45 267.45 250.00 187.50 126.05 32.07 68 296.50 271.50 253.95 190.05 127.75 32.24 69 300.60 275.60 258.35 192.40 129.60 32.41 70 305.00 280.00 262.65 194.70 131.45 32.55 71 309.10 284.10 264.20 197.35 132.90 32.81 72 313.50 288.50 268.00 200.05 134.75 33.36 73 317.60 292.60 271.60 202.95 136.60 33.99 74 321.70 296.70 275.90 205.65 138.45 34.59 75 326.10 301.10 279.55 208.45 140.05 35.16 76 330.20 305.20 283.45 209.65 141.85 35.68 77 334.00 309.00 287.10 214.15 143.70 36.31 78 338.10 313.10 290.70 217.05 145.40 36.94 79 342.25 317.25 294.50 219.90 147.15 37.21 80 346.00 321.00 297.70 222.65 149.00 37.83 81 350.10 325.10 300.70 225.20 150.85 38.34 82 354.20 329.20 304.70 227.80 152.55 38.83 83 358.30 333.30 308.65 230.40 154.25 39.43 84 362.15 337.15 312.25 232.95 156.10 40.03 85 366.25 341.25 316.00 235.55 157.95 40.63 86 370.35 345.35 319.90 237.95 159.80 41.21 87 374.15 349.15 323.60 240.60 161.65 41.74 88 378.25 353.25 327.20 243.10 162.95 42.29 89 382.35 357.35 331.20 245.75 164.80 42.82 90 386.20 361.20 334.85 248.75 166.65 43.36 91 390.25 365.25 338.45 251.30 168.35 43.90 92 394.35 369.35 342.50 253.80 170.10 44.44 93 398.45 373.45 346.40 256.65 171.80 44.97 94 402.25 377.25 350.10 259.15 173.65 45.51 95 406.40 381.40 354.10 261.85 175.20 46.03 96 410.50 385.50 358.05 264.00 177.05 46.59 97 414.60 389.60 361.65 266.55 179.05 47.13 98 418.35 393.35 365.65 269.05 181.00 47.67 99 422.45 397.45 369.25 271.65 182.75 48.21 100 425.00 400.00 371.00 272.00 184.00 48.74 1 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 63 u.s. package rates: zone 61 Shipments moving generally 1,001–1,400 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 429.25 $ 404.00 $ 374.71 $ 274.72 $ 185.84 $ 49.28 102 433.50 408.00 378.42 277.44 187.68 49.81 103 437.75 412.00 382.13 280.16 189.52 50.33 104 442.00 416.00 385.84 282.88 191.36 50.85 105 446.25 420.00 389.55 285.60 193.20 51.36 106 450.50 424.00 393.26 288.32 195.04 51.88 107 454.75 428.00 396.97 291.04 196.88 52.40 108 459.00 432.00 400.68 293.76 198.72 52.92 109 463.25 436.00 404.39 296.48 200.56 53.43 110 467.50 440.00 408.10 299.20 202.40 53.97 111 471.75 444.00 411.81 301.92 204.24 54.48 112 476.00 448.00 415.52 304.64 206.08 55.00 113 480.25 452.00 419.23 307.36 207.92 55.52 O ther Packaging / Maximum Weight in Lbs. 114 484.50 456.00 422.94 310.08 209.76 56.05 A ll 115 488.75 460.00 426.65 312.80 211.60 56.57 116 493.00 464.00 430.36 315.52 213.44 57.10 117 497.25 468.00 434.07 318.24 215.28 57.61

Shipments in 118 501.50 472.00 437.78 320.96 217.12 58.13 119 505.75 476.00 441.49 323.68 218.96 58.66 120 510.00 480.00 445.20 326.40 220.80 59.18 121 514.25 484.00 448.91 329.12 222.64 59.72 122 518.50 488.00 452.62 331.84 224.48 60.23 123 522.75 492.00 456.33 334.56 226.32 60.77 124 527.00 496.00 460.04 337.28 228.16 61.30 125 531.25 500.00 463.75 340.00 230.00 61.82 126 535.50 504.00 467.46 342.72 231.84 62.36 127 539.75 508.00 471.17 345.44 233.68 62.89 128 544.00 512.00 474.88 348.16 235.52 63.42 129 548.25 516.00 478.59 350.88 237.36 63.95 130 552.50 520.00 482.30 353.60 239.20 64.47 131 556.75 524.00 486.01 356.32 241.04 65.01 132 561.00 528.00 489.72 359.04 242.88 65.55 133 565.25 532.00 493.43 361.76 244.72 66.07 134 569.50 536.00 497.14 364.48 246.56 66.61 135 573.75 540.00 500.85 367.20 248.40 67.14 136 578.00 544.00 504.56 369.92 250.24 67.67 137 582.25 548.00 508.27 372.64 252.08 68.21 138 586.50 552.00 511.98 375.36 253.92 68.75 139 590.75 556.00 515.69 378.08 255.76 69.28 140 595.00 560.00 519.40 380.80 257.60 69.82 141 599.25 564.00 523.11 383.52 259.44 70.36 142 603.50 568.00 526.82 386.24 261.28 70.89 143 607.75 572.00 530.53 388.96 263.12 71.43 144 612.00 576.00 534.24 391.68 264.96 71.97 145 616.25 580.00 537.95 394.40 266.80 72.51 146 620.50 584.00 541.66 397.12 268.64 73.04 147 624.75 588.00 545.37 399.84 270.48 73.59 148 629.00 592.00 549.08 402.56 272.32 74.13 633.25 596.00 552.79 405.28 274.16 74.66 149 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 75.22 2 150 637.50 600.00 556.50 408.00 276.00 Some exceptions apply. See pp. 6–7 for details.

64 fedex.com 1.800.GoFedEx 1.800.463.3339 u.s. package rates: zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 2 2 2 2 2 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 50.55 $ 25.55 $ 22.20 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 65.75 $ 40.75 $ 36.10 $ 15.70 $ 11.90 $ 5.36 2 lbs. 69.90 44.90 39.80 18.10 13.20 6.02 3 74.35 49.35 43.75 20.95 14.80 6.47 4 78.75 53.75 47.65 23.90 16.85 6.84 5 83.20 58.20 50.75 26.55 18.60 7.20 6 87.30 62.30 54.30 29.50 20.70 7.40 7 92.10 67.10 58.50 32.75 23.35 7.62 8 96.80 71.80 62.60 36.10 25.60 7.97 9 101.50 76.50 66.70 39.50 28.05 8.40 10 105.95 80.95 70.60 43.00 30.15 9.00 11 110.70 85.70 74.75 46.15 32.30 9.63 12 115.40 90.40 78.85 49.40 34.40 10.27

O ther Packaging / Maximum Weight in Lbs. 13 120.15 95.15 83.00 51.80 36.20 10.93

A ll 14 124.30 99.30 86.45 54.50 38.10 11.56 15 127.55 102.55 89.45 56.90 39.75 12.21 16 130.20 105.20 91.75 59.85 41.75 12.73 17 132.55 107.55 93.80 63.00 43.85 13.36 Shipments in 18 134.95 109.95 95.90 65.80 45.85 13.96 19 137.35 112.35 98.00 68.85 47.70 14.57 20 140.00 115.00 105.85 71.20 49.55 15.19 21 142.30 117.30 108.85 73.60 51.25 15.79 22 145.00 120.00 112.15 76.35 53.10 16.42 23 147.65 122.65 114.55 78.90 54.85 17.02 24 150.30 125.30 117.30 81.95 56.70 17.62 25 153.30 128.30 120.85 84.90 58.65 18.22 26 156.55 131.55 123.35 87.75 60.65 18.82 27 159.45 134.45 126.45 90.70 62.75 19.43 28 162.10 137.10 129.35 93.05 64.70 20.03 29 165.10 140.10 131.70 95.45 66.55 20.63 30 167.75 142.75 134.10 98.00 68.40 21.23 31 170.70 145.70 136.40 100.10 70.40 21.83 32 173.65 148.65 139.10 102.85 72.35 22.44 33 176.95 151.95 141.70 105.25 74.20 23.04 34 180.20 155.20 144.75 107.80 76.05 23.64 35 183.45 158.45 147.95 110.55 77.90 24.24 36 186.95 161.95 150.65 114.00 79.45 24.84 37 190.55 165.55 153.30 117.05 81.05 25.44 38 194.35 169.35 155.55 120.10 82.65 26.05 39 197.90 172.90 158.20 123.25 84.20 26.65 40 201.20 176.20 161.60 126.30 85.95 27.25 41 204.10 179.10 164.60 129.60 87.55 27.85 42 208.30 183.30 167.85 132.80 89.40 28.45 43 211.20 186.20 171.25 135.30 91.35 29.06 44 214.45 189.45 174.15 137.55 93.35 29.66 45 217.75 192.75 177.45 140.10 95.30 30.26 1 46 221.00 196.00 180.85 142.40 97.15 30.86 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 223.90 198.90 184.50 144.60 99.15 31.46 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 227.50 202.50 187.40 147.05 101.10 32.06 48 Any fraction of a pound takes the next-higher rate. 49 230.75 205.75 190.70 149.20 103.20 32.67 ** One-pound rate applies.

fedex.com 1.800.GoFedEx 1.800.463.3339 65 u.s. package rates: zone 71 Shipments moving generally 1,401–1,800 miles from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 234.25 $ 209.25 $ 194.10 $ 151.45 $ 105.30 $ 33.27 51 237.85 212.85 197.35 154.30 107.30 33.84 52 241.40 216.40 201.35 157.05 109.45 34.37 53 244.90 219.90 205.65 159.85 111.40 34.79 54 249.10 224.10 210.25 163.00 113.50 35.11 55 252.90 227.90 213.25 166.05 115.60 35.37 56 257.05 232.05 217.75 168.70 117.70 35.63 57 260.90 235.90 221.65 171.50 119.80 35.90 58 265.05 240.05 225.80 174.40 122.20 36.11 59 268.90 243.90 229.55 177.30 124.30 36.32 60 273.00 248.00 233.75 180.25 126.30 36.50 61 276.85 251.85 237.65 182.35 128.40 36.71 62 281.00 256.00 241.20 185.45 130.55 36.93 O ther Packaging / Maximum Weight in Lbs. 63 285.45 260.45 244.70 188.50 132.65 37.17 A ll 64 289.90 264.90 249.30 191.55 134.75 37.42 65 294.60 269.60 253.20 194.70 136.85 37.62 66 299.05 274.05 257.75 197.20 138.95 37.80

Shipments in 67 303.75 278.75 261.55 200.05 141.10 37.98 68 307.90 282.90 265.30 202.75 143.20 38.19 69 312.35 287.35 268.90 205.55 145.30 38.40 70 316.45 291.45 272.50 208.10 147.25 38.61 71 320.30 295.30 275.20 210.45 149.00 38.72 72 324.75 299.75 279.85 213.50 151.10 39.25 73 328.90 303.90 284.25 216.40 153.20 39.93 74 333.00 308.00 288.05 219.70 155.30 40.63 75 337.20 312.20 292.80 222.65 157.30 41.36 76 341.30 316.30 297.10 225.85 159.40 42.13 77 345.45 320.45 301.70 228.50 161.50 42.91 78 349.60 324.60 305.65 231.40 163.60 43.64 79 354.00 329.00 309.95 234.05 165.70 44.01 80 357.85 332.85 314.55 236.95 167.65 44.19 81 362.05 337.05 318.65 239.55 169.60 44.80 82 366.40 341.40 323.20 242.90 171.90 45.42 83 370.60 345.60 327.80 246.10 173.65 46.03 84 374.70 349.70 332.55 249.40 175.80 46.60 85 378.85 353.85 336.85 252.80 177.30 47.11 86 382.95 357.95 341.05 256.05 179.15 47.61 87 387.15 362.15 345.80 259.10 180.90 48.11 88 391.25 366.25 349.65 262.10 182.95 48.61 89 395.40 370.40 353.55 265.20 185.15 49.12 90 399.55 374.55 357.45 268.25 187.10 49.59 91 403.70 378.70 361.60 271.60 189.20 50.09 92 407.80 382.80 365.50 274.45 191.20 50.64 93 412.00 387.00 369.25 277.35 193.05 51.17 94 416.10 391.10 373.55 280.00 194.95 51.72 95 420.25 395.25 377.20 282.55 197.00 52.26 96 424.70 399.70 381.30 285.15 198.90 52.79 97 428.80 403.80 385.45 287.85 200.75 53.34 98 432.65 407.65 389.35 291.25 202.60 53.88 99 437.10 412.10 393.50 292.95 203.95 54.42 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 100 440.00 415.00 396.00 293.00 204.00 54.97 2 Some exceptions apply. See pp. 6–7 for details.

66 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination rate your Find FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 444.40 $ 419.15 $ 399.96 $ 295.93 $ 206.04 $ 55.51 102 448.80 423.30 403.92 298.86 208.08 56.05 103 453.20 427.45 407.88 301.79 210.12 56.60 104 457.60 431.60 411.84 304.72 212.16 57.13 105 462.00 435.75 415.80 307.65 214.20 57.68 106 466.40 439.90 419.76 310.58 216.24 58.21 107 470.80 444.05 423.72 313.51 218.28 58.75 108 475.20 448.20 427.68 316.44 220.32 59.29 109 479.60 452.35 431.64 319.37 222.36 59.82 110 484.00 456.50 435.60 322.30 224.40 60.37 111 488.40 460.65 439.56 325.23 226.44 60.90 112 492.80 464.80 443.52 328.16 228.48 61.45 113 497.20 468.95 447.48 331.09 230.52 61.98 O ther Packaging / Maximum Weight in Lbs. 114 501.60 473.10 451.44 334.02 232.56 62.51 A ll 115 506.00 477.25 455.40 336.95 234.60 63.06 116 510.40 481.40 459.36 339.88 236.64 63.59 117 514.80 485.55 463.32 342.81 238.68 64.13

Shipments in 118 519.20 489.70 467.28 345.74 240.72 64.67 119 523.60 493.85 471.24 348.67 242.76 65.21 120 528.00 498.00 475.20 351.60 244.80 65.74 121 532.40 502.15 479.16 354.53 246.84 66.28 122 536.80 506.30 483.12 357.46 248.88 66.81 123 541.20 510.45 487.08 360.39 250.92 67.35 124 545.60 514.60 491.04 363.32 252.96 67.89 125 550.00 518.75 495.00 366.25 255.00 68.42 126 554.40 522.90 498.96 369.18 257.04 68.96 127 558.80 527.05 502.92 372.11 259.08 69.49 128 563.20 531.20 506.88 375.04 261.12 70.02 129 567.60 535.35 510.84 377.97 263.16 70.56 130 572.00 539.50 514.80 380.90 265.20 71.10 131 576.40 543.65 518.76 383.83 267.24 71.64 132 580.80 547.80 522.72 386.76 269.28 72.17 133 585.20 551.95 526.68 389.69 271.32 72.71 134 589.60 556.10 530.64 392.62 273.36 73.24 135 594.00 560.25 534.60 395.55 275.40 73.77 136 598.40 564.40 538.56 398.48 277.44 74.31 137 602.80 568.55 542.52 401.41 279.48 74.83 138 607.20 572.70 546.48 404.34 281.52 75.37 139 611.60 576.85 550.44 407.27 283.56 75.90 140 616.00 581.00 554.40 410.20 285.60 76.44 141 620.40 585.15 558.36 413.13 287.64 76.97 142 624.80 589.30 562.32 416.06 289.68 77.50 143 629.20 593.45 566.28 418.99 291.72 78.04 144 633.60 597.60 570.24 421.92 293.76 78.57 145 638.00 601.75 574.20 424.85 295.80 79.10 146 642.40 605.90 578.16 427.78 297.84 79.63 147 646.80 610.05 582.12 430.71 299.88 80.16 148 651.20 614.20 586.08 433.64 301.92 80.70 149 655.60 618.35 590.04 436.57 303.96 81.22

660.00 622.50 594.00 439.50 306.00 81.76 1 150 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 67 u.s. package rates: zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.05 residential surcharge per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground® ® FedEx Ground standard list rate for ® First Priority Standard 2Day Express FedEx Home FedEx ® ® ® ® FedEx Home Delivery shipments. Envelope Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) up to 8 oz. $ 51.40 $ 26.40 $ 23.25 *** *** N/A FedEx® Pak * * * * * * * * * * N/A 1 lb. $ 66.90 $ 41.90 $ 37.15 $ 15.95 $ 13.00 $ 5.48 2 lbs. 71.70 46.70 41.40 18.85 15.10 6.31 3 76.10 51.10 45.30 21.65 17.10 6.99 4 80.85 55.85 49.50 24.65 19.55 7.45 5 85.25 60.25 52.55 28.05 21.95 7.89 6 90.00 65.00 56.70 30.70 24.85 8.11 7 94.40 69.40 60.50 33.75 27.25 8.40 8 98.85 73.85 64.40 37.15 29.80 8.93 9 103.60 78.60 68.55 40.80 32.05 9.51 10 108.30 83.30 72.65 44.15 34.60 10.15 11 112.75 87.75 76.50 47.75 37.00 10.86 12 117.45 92.45 80.60 51.05 39.10 11.65

O ther Packaging / Maximum Weight in Lbs. 13 121.90 96.90 84.50 54.00 41.50 12.44

A ll 14 126.65 101.65 88.65 56.40 43.65 13.24 15 130.50 105.50 92.00 59.00 46.10 14.03 16 133.15 108.15 94.30 61.45 48.10 14.69 17 135.55 110.55 96.40 64.35 50.30 15.42 Shipments in 18 138.45 113.45 98.95 68.20 52.00 16.20 19 141.45 116.45 101.55 70.40 53.85 16.98 20 144.10 119.10 110.20 72.95 56.15 17.77 21 147.35 122.35 113.20 76.30 58.00 18.52 22 150.00 125.00 115.65 79.15 60.15 19.32 23 152.95 127.95 118.40 82.10 62.10 20.11 24 155.60 130.60 120.85 85.00 64.25 20.89 25 158.25 133.25 123.15 87.95 66.40 21.67 26 161.00 136.00 125.85 90.35 68.40 22.45 27 163.65 138.65 129.10 93.15 70.55 23.23 28 166.55 141.55 132.80 95.45 72.75 24.04 29 169.55 144.55 136.40 98.25 75.05 24.85 30 172.80 147.80 139.30 100.75 77.20 25.65 31 175.45 150.45 141.85 103.40 79.30 26.42 32 178.30 153.30 144.55 105.95 81.55 27.22 33 181.80 156.80 147.75 108.60 83.70 27.99 34 185.00 160.00 150.70 111.25 86.25 28.77 35 188.20 163.20 153.60 114.00 88.35 29.52 36 191.35 166.35 156.90 116.90 90.35 30.22 37 194.90 169.90 158.95 120.00 92.35 30.80 38 198.10 173.10 161.60 123.25 94.05 31.38 39 201.55 176.55 164.60 126.50 95.95 31.96 40 205.05 180.05 168.20 129.35 97.70 32.54 41 208.55 183.55 171.85 132.80 99.80 33.12 42 212.25 187.25 175.85 136.15 101.95 33.70 43 216.05 191.05 179.75 138.95 104.20 34.28 44 220.15 195.15 183.75 141.75 106.50 34.85 45 223.30 198.30 187.10 143.80 108.70 35.43 1 46 226.75 201.75 190.10 147.30 111.25 36.01 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 2 47 229.95 204.95 193.00 150.15 113.50 36.59 Some exceptions apply. See pp. 6–7 for details. * Based on the package weight, the corresponding rate applies. 48 233.80 208.80 195.70 152.65 115.80 37.17 Any fraction of a pound takes the next-higher rate. 49 237.50 212.50 198.35 155.55 118.20 37.75 ** One-pound rate applies.

68 fedex.com 1.800.GoFedEx 1.800.463.3339 Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments 1 1 1 1 1 Commitment 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 4:30 p.m. distance to destination A $2.05 residential surcharge rate your Find ® per package will be added to the FedEx FedEx FedEx FedEx FedEx FedEx Ground FedEx Ground standard list rate for First Priority Standard 2Day® Express FedEx Home ® ® ® ® FedEx Home Delivery shipments. Service Overnight Overnight Overnight Saver Delivery® (up to 70 lbs.) 50 lbs. $ 237.55 $ 212.55 $ 201.35 $ 158.05 $ 120.30 $ 38.33 51 245.65 220.65 205.35 160.75 122.20 38.91 52 249.95 224.95 209.30 163.55 124.15 39.49 53 253.75 228.75 213.60 165.60 126.55 40.07 54 258.10 233.10 217.50 168.10 128.70 40.65 55 261.55 236.55 221.35 170.60 130.95 41.22 56 265.35 240.35 225.20 173.65 133.45 41.80 57 269.45 244.45 228.20 176.80 135.75 42.33 58 273.75 248.75 232.40 179.50 138.00 42.75 59 278.15 253.15 236.30 182.45 140.55 43.07 60 281.40 256.40 240.15 184.70 143.05 43.33 61 286.80 261.80 244.30 187.70 145.35 43.59 62 290.85 265.85 248.80 191.00 147.75 43.86 O ther Packaging / Maximum Weight in Lbs. 63 295.25 270.25 253.30 194.65 150.15 44.12 A ll 64 299.60 274.60 257.75 197.20 152.55 44.38 65 303.65 278.65 261.55 200.80 154.75 44.65 66 308.30 283.30 264.95 204.20 157.35 44.97

Shipments in 67 313.20 288.20 268.90 207.15 159.85 45.09 68 317.85 292.85 273.25 209.75 162.25 45.19 69 322.80 297.80 277.45 213.40 164.80 45.31 70 326.85 301.85 282.15 215.80 167.30 45.42 71 332.35 307.35 286.15 218.65 169.95 45.58 72 336.40 311.40 291.10 221.90 172.35 45.79 73 340.75 315.75 296.40 224.40 174.90 46.00 74 345.15 320.15 301.70 227.85 177.40 46.21 75 345.20 320.20 305.90 230.80 179.95 46.42 76 353.80 328.80 310.35 233.30 182.45 46.63 77 358.20 333.20 315.65 236.20 185.00 46.84 78 362.50 337.50 321.30 238.10 187.40 47.18 79 366.90 341.90 326.05 242.10 189.90 47.57 80 366.95 341.95 330.30 245.05 192.30 47.96 81 375.55 350.55 334.15 247.55 194.45 48.25 82 379.60 354.60 338.35 250.85 197.10 48.80 83 384.25 359.25 342.80 253.80 199.50 49.36 84 388.35 363.35 346.65 256.30 202.05 49.92 85 392.65 367.65 350.85 259.10 204.30 50.48 86 397.05 372.05 355.05 262.10 206.85 51.04 87 401.35 376.35 358.90 264.70 209.10 51.59 88 405.75 380.75 363.10 267.65 211.50 52.17 89 410.10 385.10 367.55 271.00 213.75 52.74 90 414.45 389.45 371.45 273.85 216.10 53.29 91 418.85 393.85 375.60 276.85 218.50 53.86 92 423.15 398.15 379.80 279.65 220.90 54.45 93 427.45 402.45 384.00 282.40 222.90 55.00 94 431.50 406.50 387.90 285.55 225.40 55.58 95 436.20 411.20 392.30 287.90 227.40 56.15 96 440.25 415.25 396.20 290.95 229.80 56.71 97 444.60 419.60 400.35 293.75 232.10 57.30 98 449.00 424.00 404.60 296.30 234.05 57.85 99 453.30 428.30 408.75 298.95 235.95 58.44 100 456.00 431.00 411.00 300.00 236.00 59.01 1 Some exceptions apply. See pp. 6–7 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 69 u.s. package rates: zone 81 Shipments moving generally 1,801 miles or more from origin to destination anywhere in the contiguous U.S.

Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® Express Service Overnight® Overnight® Overnight® Saver® 101 lbs. $ 460.56 $ 435.31 $ 415.11 $ 303.00 $ 238.36 $ 59.56 102 465.12 439.62 419.22 306.00 240.72 60.13 103 469.68 443.93 423.33 309.00 243.08 60.67 104 474.24 448.24 427.44 312.00 245.44 61.24 105 478.80 452.55 431.55 315.00 247.80 61.77 106 483.36 456.86 435.66 318.00 250.16 62.34 107 487.92 461.17 439.77 321.00 252.52 62.90 108 492.48 465.48 443.88 324.00 254.88 63.45 109 497.04 469.79 447.99 327.00 257.24 64.01 110 501.60 474.10 452.10 330.00 259.60 64.58 111 506.16 478.41 456.21 333.00 261.96 65.12 112 510.72 482.72 460.32 336.00 264.32 65.66 113 515.28 487.03 464.43 339.00 266.68 66.20 O ther Packaging / Maximum Weight in Lbs. 114 519.84 491.34 468.54 342.00 269.04 66.75 A ll 115 524.40 495.65 472.65 345.00 271.40 67.30 116 528.96 499.96 476.76 348.00 273.76 67.84 117 533.52 504.27 480.87 351.00 276.12 68.40

Shipments in 118 538.08 508.58 484.98 354.00 278.48 68.93 119 542.64 512.89 489.09 357.00 280.84 69.48 120 547.20 517.20 493.20 360.00 283.20 70.04 121 551.76 521.51 497.31 363.00 285.56 70.58 122 556.32 525.82 501.42 366.00 287.92 71.15 123 560.88 530.13 505.53 369.00 290.28 71.70 124 565.44 534.44 509.64 372.00 292.64 72.25 125 570.00 538.75 513.75 375.00 295.00 72.80 126 574.56 543.06 517.86 378.00 297.36 73.38 127 579.12 547.37 521.97 381.00 299.72 73.92 128 583.68 551.68 526.08 384.00 302.08 74.49 129 588.24 555.99 530.19 387.00 304.44 75.04 130 592.80 560.30 534.30 390.00 306.80 75.60 131 597.36 564.61 538.41 393.00 309.16 76.15 132 601.92 568.92 542.52 396.00 311.52 76.70 133 606.48 573.23 546.63 399.00 313.88 77.26 134 611.04 577.54 550.74 402.00 316.24 77.82 135 615.60 581.85 554.85 405.00 318.60 78.37 136 620.16 586.16 558.96 408.00 320.96 78.95 137 624.72 590.47 563.07 411.00 323.32 79.51 138 629.28 594.78 567.18 414.00 325.68 80.06 139 633.84 599.09 571.29 417.00 328.04 80.61 140 638.40 603.40 575.40 420.00 330.40 81.18 141 642.96 607.71 579.51 423.00 332.76 81.74 142 647.52 612.02 583.62 426.00 335.12 82.29 143 652.08 616.33 587.73 429.00 337.48 82.85 144 656.64 620.64 591.84 432.00 339.84 83.40 145 661.20 624.95 595.95 435.00 342.20 83.96 146 665.76 629.26 600.06 438.00 344.56 84.50 147 670.32 633.57 604.17 441.00 346.92 85.08 148 674.88 637.88 608.28 444.00 349.28 85.64 679.44 642.19 612.39 447.00 351.64 86.19 149 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 684.00 646.50 616.50 450.00 354.00 86.75 2 150 Some exceptions apply. See pp. 6–7 for details.

70 fedex.com 1.800.GoFedEx 1.800.463.3339 u.s. package rates to alaska and hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii Metro To Alaska/Hawaii Rural To Alaska To Hawaii FedEx Home Delivery Shipments A $2.05 residential surcharge Zones 9 and 10 11 and 12 17 9 per package will be added to the Delivery Next day by Next day by Next day by 2nd day by Next day by Next day by 2nd day by 3–7 days based on 2 2 2 2 2 2 2 FedEx Ground standard list rate for 9 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 9 a.m. 10:30 a.m. 4:30 p.m. distance to destination rate your Find Commitment FedEx Home Delivery shipments. FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx Ground® First ® First ® ® FedEx® Priority Standard 2Day Priority 2Day FedEx Home Delivery Overnight®3 ® ®4 Overnight®3 ® Envelope Overnight Overnight Overnight (up to 70 lbs.) up to 8 oz. $ 52.60 $ 27.60 $ 26.60 *** $ 58.05 $ 33.05 *** N/A N/A FedEx® Pak * * * * * * * * * * * * * * N/A N/A 1 lb. $ 68.20 $ 43.20 $ 38.50 $ 23.55 $ 68.75 $ 43.75 $ 30.35 $ 16.88 $ 16.88 2 lbs. 72.10 47.10 43.25 26.30 72.95 47.95 36.15 18.85 18.85 3 77.55 52.55 46.85 30.00 85.65 60.65 37.50 20.59 20.59 4 82.35 57.35 51.50 32.05 90.65 65.65 39.20 22.38 22.38 5 87.05 62.05 55.40 34.80 95.25 70.25 40.60 24.47 24.47 6 91.50 66.50 60.10 36.90 100.25 75.25 42.75 26.75 26.75 7 95.90 70.90 63.70 39.80 105.15 80.15 44.65 28.66 28.66 8 100.25 75.25 67.20 41.85 108.90 83.90 46.80 30.69 30.69 9 105.00 80.00 71.90 44.80 114.05 89.05 49.25 32.92 32.92 10 109.70 84.70 76.10 48.50 118.85 93.85 51.30 34.96 34.96 11 114.45 89.45 80.70 51.40 122.95 97.95 52.65 37.08 37.08 12 118.85 93.85 83.75 53.25 125.05 100.05 54.85 38.83 38.83

O ther Packaging / Maximum Weight in Lbs. 13 123.55 98.55 87.70 55.15 127.80 102.80 56.30 40.54 40.54

A ll 14 127.95 102.95 92.35 57.35 130.55 105.55 58.55 42.39 42.39 15 131.05 106.05 95.90 59.95 133.10 108.10 61.75 44.03 44.03 16 135.30 110.30 98.35 62.45 137.70 112.70 65.20 46.16 46.16 17 137.75 112.75 100.60 65.40 140.80 115.80 67.90 48.04 48.04 Shipments in 18 140.55 115.55 103.05 69.30 145.30 120.30 70.60 50.22 50.22 19 144.35 119.35 106.70 71.55 148.40 123.40 74.25 52.26 52.26 20 146.70 121.70 113.10 74.10 156.25 131.25 76.90 54.20 54.20 21 149.55 124.55 115.30 77.50 159.70 134.70 80.45 55.65 55.65 22 152.30 127.30 118.15 80.45 162.70 137.70 83.60 57.38 57.38 23 155.75 130.75 120.90 83.40 164.90 139.90 86.35 59.12 59.12 24 158.25 133.25 124.20 86.35 167.55 142.55 89.45 61.06 61.06 25 162.35 137.35 127.45 89.40 170.30 145.30 92.55 62.99 62.99 26 164.50 139.50 130.30 91.80 172.75 147.75 95.45 65.13 65.13 27 167.40 142.40 133.20 94.75 175.15 150.15 98.30 66.95 66.95 28 170.05 145.05 136.80 97.75 178.25 153.25 101.80 68.77 68.77 29 172.35 147.35 139.25 100.30 181.65 156.65 104.60 70.70 70.70 30 175.05 150.05 141.40 103.35 184.35 159.35 107.30 72.42 72.42 31 177.70 152.70 143.95 105.95 187.15 162.15 110.50 74.24 74.24 1 For FedEx Express Multiweight/ 32 180.60 155.60 146.70 109.30 190.55 165.55 113.45 75.84 75.84 per-pound rates, see pp. 80–81. 184.15 159.15 150.00 112.25 194.00 169.00 116.25 77.45 77.45 2  33 Some exceptions apply. See 34 187.40 162.40 152.95 115.20 197.10 172.10 119.35 79.16 79.16 pp. 6–7 for details. 35 190.65 165.65 156.05 118.30 200.45 175.45 122.55 81.11 81.11 3 FedEx First Overnight is available to Alaska only. Service is not available 193.85 168.85 159.65 121.10 204.25 179.25 125.25 83.03 83.03 36 to Hawaii. 197.45 207.00 37 172.45 163.55 124.20 182.00 128.75 84.95 84.95 4 FedEx Standard Overnight is 38 200.65 175.65 166.90 127.05 210.45 185.45 131.45 86.97 86.97 available to Alaska metro only. 39 204.15 179.15 170.40 130.05 214.20 189.20 134.60 88.69 88.69 * Based on the package weight, the corresponding rate applies. Any 207.70 182.70 173.25 132.60 217.65 192.65 137.75 90.73 90.73 40 fraction of a pound takes the 41 211.25 186.25 177.25 135.55 221.80 196.80 139.00 92.66 92.66 next-higher rate. 42 215.05 190.05 180.80 138.65 224.85 199.85 142.00 94.59 94.59 ** One-pound rate applies. 43 218.90 193.90 184.00 141.20 228.00 203.00 145.50 96.52 96.52 FedEx Ground packages weighing 1–70 lbs. destined for rural points in 223.05 231.70 44 198.05 187.60 144.00 206.70 147.95 98.45 98.45 Alaska incur an additional $30 charge. 45 226.25 201.25 190.10 146.10 235.50 210.50 150.75 100.37 100.37 Packages to these destinations that exceed 70 lbs. incur an additional 229.75 204.75 193.70 149.65 238.20 213.20 153.80 102.30 102.30 46 $100 charge. Packages destined 47 233.00 208.00 196.90 152.50 241.60 216.60 157.35 104.24 104.24 to rural points in Hawaii incur an 48 236.90 211.90 199.50 155.10 244.35 219.35 159.95 106.03 106.03 additional $11 charge over the Zone 9 rate. See Rural Delivery on 49 240.65 215.65 203.75 158.05 245.75 220.75 163.10 107.87 107.87 p. 132 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 71 u.s. package rates to alaska and hawaii1 Shipments from the contiguous U.S. and Hawaii to Alaska, or from the contiguous U.S. and Alaska to Hawaii.

To Alaska/Hawaii Metro To Alaska/Hawaii Rural To Alaska To Hawaii FedEx Home Delivery Shipments A $2.05 residential surcharge Zones 9 and 10 11 and 12 17 9 per package will be added to the Next day by Next day by Delivery Next day by Next day by 2nd day by Next day by 2nd day by 3–7 days based on FedEx Ground standard list rate for 9 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 9 a.m.2 10:30 a.m.2 4:30 p.m.2 distance to destination Commitment FedEx Home Delivery shipments. FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® First Priority 2Day® FedEx Home Delivery® ®3 ® ®4 ®3 ® Service Overnight Overnight Overnight Overnight Overnight (up to 70 lbs.) 50 lbs. $ 244.20 $ 219.20 $ 207.00 $ 160.55 $ 245.90 $ 220.90 $ 166.25 $ 109.68 $ 109.68 51 248.90 223.90 210.55 163.30 256.40 231.40 169.35 111.51 111.51 52 253.30 228.30 214.10 166.20 260.55 235.55 172.90 113.33 113.33 53 257.15 232.15 217.70 168.20 260.60 235.60 175.95 115.04 115.04 54 261.55 236.55 221.70 170.75 268.05 243.05 178.95 116.86 116.86 55 265.10 240.10 225.55 173.30 271.15 246.15 181.60 118.68 118.68 56 268.95 243.95 228.70 176.45 271.20 246.20 184.85 120.51 120.51 57 273.05 248.05 231.60 179.60 279.35 254.35 188.20 122.44 122.44 58 277.45 252.45 236.35 182.35 279.40 254.40 191.05 124.25 124.25 59 281.90 256.90 239.95 185.35 281.95 256.95 191.10 126.17 126.17 60 285.20 260.20 244.55 187.60 285.85 260.85 191.20 128.11 128.11 61 290.70 265.70 247.95 190.65 295.10 270.10 199.25 129.70 129.70 62 294.80 269.80 253.85 194.00 302.05 277.05 202.00 131.84 131.84 O ther Packaging / Maximum Weight in Lbs. 63 299.25 274.25 259.60 197.75 306.75 281.75 203.85 133.97 133.97 A ll 64 303.65 278.65 263.20 200.30 307.70 282.70 203.90 136.21 136.21 65 307.75 282.75 268.20 203.95 307.80 282.80 204.00 138.45 138.45 66 312.50 287.50 272.10 207.40 319.80 294.80 213.10 140.58 140.58

Shipments in 67 317.50 292.50 276.80 210.45 324.65 299.65 215.85 142.71 142.71 68 322.20 297.20 281.05 213.05 329.45 304.45 218.70 144.76 144.76 69 327.20 302.20 285.45 216.80 334.25 309.25 221.60 146.87 146.87 70 331.30 306.30 286.35 219.20 338.75 313.75 224.45 149.01 149.01 71 336.90 311.90 294.05 222.10 343.20 318.20 227.20 151.57 151.57 72 341.05 316.05 299.35 225.40 343.25 318.25 230.10 154.13 154.13 73 345.45 320.45 304.40 227.95 352.10 327.10 233.05 156.69 156.69 74 349.90 324.90 309.00 231.45 356.55 331.55 235.80 158.71 158.71 75 354.25 329.25 310.45 234.45 356.60 331.60 238.50 160.53 160.53 76 358.65 333.65 315.00 237.00 366.50 341.50 241.15 162.34 162.34 77 363.10 338.10 322.30 239.95 371.00 346.00 244.05 164.16 164.16 78 367.50 342.50 326.90 241.85 375.50 350.50 246.50 166.09 166.09 79 371.95 346.95 331.20 245.90 375.55 350.55 249.05 166.28 166.28 80 376.35 351.35 335.20 248.90 385.35 360.35 251.65 168.18 168.18 81 380.75 355.75 340.25 251.45 389.80 364.80 251.70 170.09 170.09 82 384.85 359.85 345.15 254.85 397.40 372.40 256.80 172.11 172.11 83 389.60 364.60 347.90 257.80 401.45 376.45 259.55 174.00 174.00 84 393.70 368.70 351.75 260.35 405.30 380.30 262.30 176.00 176.00 85 398.10 373.10 356.05 263.20 410.35 385.35 265.30 178.02 178.02 86 402.55 377.55 361.35 266.30 414.20 389.20 268.15 179.91 179.91 1 For FedEx Express Multiweight/ 87 406.95 381.95 366.00 268.85 418.95 393.95 271.00 181.93 181.93 per-pound rates, see pp. 80–81. 88 411.40 386.40 369.90 271.85 423.75 398.75 274.00 183.93 183.93 2 Some exceptions apply. See 89 415.80 390.80 373.00 275.25 427.85 402.85 276.95 185.85 185.85 pp. 6–7 for details. 90 420.20 395.20 379.25 278.20 433.05 408.05 280.10 187.74 187.74 3 FedEx First Overnight is available to Alaska only. Service is not available 91 424.65 399.65 381.15 281.25 440.65 415.65 283.30 189.75 189.75 to Hawaii. 92 429.05 404.05 388.20 284.05 445.40 420.40 286.15 191.55 191.55 4 FedEx Standard Overnight is 93 433.40 408.40 392.55 286.85 450.25 425.25 289.15 193.43 193.43 available to Alaska metro only. 94 437.55 412.55 396.85 290.05 454.90 429.90 292.10 195.25 195.25 FedEx Ground packages weighing 1–70 lbs. destined for rural points in 95 442.25 417.25 398.10 292.45 459.65 434.65 294.95 197.13 197.13 Alaska incur an additional $30 charge. 96 446.40 421.40 404.75 295.55 464.05 439.05 297.85 198.94 198.94 Packages to these destinations that exceed 70 lbs. incur an additional 450.80 425.80 408.55 298.40 468.35 443.35 300.60 200.84 200.84 97 $100 charge. Packages destined 98 455.25 430.25 412.15 300.95 472.50 447.50 303.35 202.63 202.63 to rural points in Hawaii incur an 99 459.65 434.65 416.45 303.65 475.95 450.95 306.35 204.53 204.53 additional $11 charge over the Zone 9 rate. See Rural Delivery on 100 463.00 438.00 418.00 305.00 476.00 451.00 308.00 206.43 206.43 p. 132 for details.

72 fedex.com 1.800.GoFedEx 1.800.463.3339 To Alaska/Hawaii Metro To Alaska/Hawaii Rural To Alaska To Hawaii Zones 9 and 10 11 and 12 17 9 Delivery Next day by Next day by Next day by 2nd day by Next day by Next day by 2nd day by 3–7 days based on 1 1 1 1 1 1 1 Commitment 9 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. 9 a.m. 10:30 a.m. 4:30 p.m. distance to destination rate your Find FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx Ground® First Priority Standard 2Day® First Priority 2Day® ®2 ®2 Service Overnight Overnight® Overnight®3 Overnight Overnight® 101 lbs. $ 467.63 $ 442.38 $ 422.18 $ 308.05 $ 480.76 $ 455.51 $ 311.08 $ 208.32 $ 208.32 102 472.26 446.76 426.36 311.10 485.52 460.02 314.16 210.24 210.24 103 476.89 451.14 430.54 314.15 490.28 464.53 317.24 212.13 212.13 104 481.52 455.52 434.72 317.20 495.04 469.04 320.32 214.15 214.15 105 486.15 459.90 438.90 320.25 499.80 473.55 323.40 216.05 216.05 106 490.78 464.28 443.08 323.30 504.56 478.06 326.48 218.04 218.04 107 495.41 468.66 447.26 326.35 509.32 482.57 329.56 220.06 220.06 108 500.04 473.04 451.44 329.40 514.08 487.08 332.64 222.07 222.07 109 504.67 477.42 455.62 332.45 518.84 491.59 335.72 223.97 223.97 110 509.30 481.80 459.80 335.50 523.60 496.10 338.80 225.86 225.86 111 513.93 486.18 463.98 338.55 528.36 500.61 341.88 227.87 227.87 112 518.56 490.56 468.16 341.60 533.12 505.12 344.96 229.89 229.89 113 523.19 494.94 472.34 344.65 537.88 509.63 348.04 231.89 231.89 O ther Packaging / Maximum Weight in Lbs. 114 527.82 499.32 476.52 347.70 542.64 514.14 351.12 233.90 233.90 A ll 115 532.45 503.70 480.70 350.75 547.40 518.65 354.20 235.89 235.89 116 537.08 508.08 484.88 353.80 552.16 523.16 357.28 237.81 237.81 117 541.71 512.46 489.06 356.85 556.92 527.67 360.36 239.71 239.71

Shipments in 118 546.34 516.84 493.24 359.90 561.68 532.18 363.44 241.62 241.62 119 550.97 521.22 497.42 362.95 566.44 536.69 366.52 243.93 243.93 120 555.60 525.60 501.60 366.00 571.20 541.20 369.60 245.94 245.94 121 560.23 529.98 505.78 369.05 575.96 545.71 372.68 248.05 248.05 122 564.86 534.36 509.96 372.10 580.72 550.22 375.76 250.16 250.16 123 569.49 538.74 514.14 375.15 585.48 554.73 378.84 252.28 252.28 124 574.12 543.12 518.32 378.20 590.24 559.24 381.92 254.40 254.40 125 578.75 547.50 522.50 381.25 595.00 563.75 385.00 256.51 256.51 126 583.38 551.88 526.68 384.30 599.76 568.26 388.08 258.61 258.61 127 588.01 556.26 530.86 387.35 604.52 572.77 391.16 260.72 260.72 128 592.64 560.64 535.04 390.40 609.28 577.28 394.24 262.84 262.84 129 597.27 565.02 539.22 393.45 614.04 581.79 397.32 264.95 264.95 130 601.90 569.40 543.40 396.50 618.80 586.30 400.40 267.06 267.06 131 606.53 573.78 547.58 399.55 623.56 590.81 403.48 269.17 269.17 132 611.16 578.16 551.76 402.60 628.32 595.32 406.56 271.28 271.28 133 615.79 582.54 555.94 405.65 633.08 599.83 409.64 273.40 273.40 134 620.42 586.92 560.12 408.70 637.84 604.34 412.72 275.51 275.51 135 625.05 591.30 564.30 411.75 642.60 608.85 415.80 277.63 277.63 136 629.68 595.68 568.48 414.80 647.36 613.36 418.88 279.73 279.73 137 634.31 600.06 572.66 417.85 652.12 617.87 421.96 281.86 281.86 638.94 604.44 576.84 420.90 656.88 622.38 425.04 283.98 283.98 138 1 Some exceptions apply. See 139 643.57 608.82 581.02 423.95 661.64 626.89 428.12 286.09 286.09 pp. 6–7 for details. 140 648.20 613.20 585.20 427.00 666.40 631.40 431.20 288.08 288.08 2 FedEx First Overnight is available to 141 652.83 617.58 589.38 430.05 671.16 635.91 434.28 290.09 290.09 Alaska only. Service is not available to Hawaii. 657.46 621.96 593.56 433.10 675.92 640.42 437.36 292.13 292.13 142 3 FedEx Standard Overnight is 143 662.09 626.34 597.74 436.15 680.68 644.93 440.44 294.11 294.11 available to Alaska metro only. 144 666.72 630.72 601.92 439.20 685.44 649.44 443.52 296.13 296.13 FedEx Ground packages weighing 1–70 lbs. destined for rural points in 671.35 635.10 606.10 442.25 690.20 653.95 446.60 298.23 298.23 145 Alaska incur an additional $30 charge. 146 675.98 639.48 610.28 445.30 694.96 658.46 449.68 300.35 300.35 Packages to these destinations that 147 680.61 643.86 614.46 448.35 699.72 662.97 452.76 302.46 302.46 exceed 70 lbs. incur an additional $100 charge. Packages destined 148 685.24 648.24 618.64 451.40 704.48 667.48 455.84 304.57 304.57 to rural points in Hawaii incur an 149 689.87 652.62 622.82 454.45 709.24 671.99 458.92 306.69 306.69 additional $11 charge over the Zone 9 rate. See Rural Delivery on 694.50 657.00 627.00 457.50 714.00 676.50 462.00 308.80 308.80 150 p. 132 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 73 u.s. package rates from alaska and hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii From Alaska From Hawaii FedEx Home Delivery Shipments Zones 13–16 23 25 92 96 A $2.05 residential surcharge per package will be added to the Delivery Next day by Next day by Next day by 2nd day by 3–7 days based on 3–7 days based on FedEx Ground standard list rate for 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 distance to destination distance to destination Commitment FedEx Home Delivery shipments. FedEx FedEx FedEx FedEx FedEx Ground® FedEx Ground® ® ® First Priority Standard 2Day FedEx Home Delivery® FedEx Home Delivery® FedEx ® ® ® Envelope Overnight Overnight Overnight (up to 70 lbs.) (up to 70 lbs.) up to 8 oz. $ 46.80 $ 21.80 $ 17.70 *** N/A N/A N/A N/A FedEx® Pak * * * * * * * * N/A N/A N/A N/A 1 lb. $ 57.65 $ 32.65 $ 25.00 $ 14.00 $ 6.74 $ 6.95 $ 6.74 $ 6.95 2 lbs. 60.55 35.55 26.55 15.20 7.28 7.48 7.28 7.48 3 64.45 39.45 30.20 17.70 8.56 8.79 8.56 8.79 4 68.75 43.75 33.20 20.60 9.62 10.16 9.62 10.16 5 72.55 47.55 35.20 22.85 10.95 11.54 10.95 11.54 6 77.45 52.45 39.90 25.70 12.33 12.97 12.33 12.97 7 79.00 54.00 41.05 28.35 13.66 14.37 13.66 14.37 8 84.55 59.55 43.70 30.75 15.02 15.84 15.02 15.84 9 87.60 62.60 47.90 32.60 16.34 17.29 16.34 17.29 10 91.05 66.05 50.55 34.35 17.70 18.74 17.70 18.74 11 94.15 69.15 51.90 35.80 19.03 20.16 19.03 20.16 12 99.70 74.70 56.00 38.25 20.31 21.56 20.31 21.56

O ther Packaging / Maximum Weight in Lbs. 13 102.35 77.35 57.45 39.45 21.51 22.87 21.51 22.87

A ll 14 105.00 80.00 59.10 39.80 22.63 24.21 22.63 24.21 15 105.50 80.50 60.85 41.55 23.77 25.53 23.77 25.53 16 111.45 86.45 62.30 42.85 24.81 26.74 24.81 26.74 17 114.10 89.10 64.05 44.55 26.01 28.14 26.01 28.14 Shipments in 18 116.50 91.50 68.30 45.80 27.21 29.52 27.21 29.52 19 118.50 93.50 69.30 47.20 28.40 30.90 28.40 30.90 20 118.55 93.55 73.35 48.60 29.54 32.31 29.54 32.31 21 124.40 99.40 76.25 48.65 30.58 33.70 30.58 33.70 22 125.30 100.30 77.70 51.85 31.56 35.01 31.56 35.01 23 125.35 100.35 78.50 51.90 32.55 36.34 32.55 36.34 24 129.55 104.55 78.55 51.95 33.53 37.67 33.53 37.67 25 129.60 104.60 79.95 56.25 34.61 38.96 34.61 38.96 26 136.20 111.20 85.00 56.30 35.68 40.23 35.68 40.23 27 138.85 113.85 87.05 56.35 36.70 41.47 36.70 41.47 28 141.20 116.20 88.85 58.90 37.77 42.74 37.77 42.74 29 143.25 118.25 90.40 58.95 38.83 43.97 38.83 43.97 30 146.20 121.20 93.40 60.10 39.89 45.23 39.89 45.23 31 148.85 123.85 95.45 61.70 40.95 46.43 40.95 46.43 32 151.80 126.80 97.55 63.40 41.94 47.53 41.94 47.53 33 154.15 129.15 99.90 64.70 42.91 48.56 42.91 48.56 34 157.05 132.05 101.95 67.90 43.86 49.52 43.86 49.52 35 160.05 135.05 104.35 67.95 44.69 50.43 44.69 50.43 36 162.75 137.75 106.70 68.90 45.46 51.27 45.46 51.27 37 165.35 140.35 109.05 70.70 46.24 52.09 46.24 52.09 38 167.75 142.75 111.40 71.80 47.00 52.93 47.00 52.93 39 169.65 144.65 113.80 73.30 47.79 53.75 47.79 53.75 40 171.35 146.35 116.15 74.45 48.56 54.68 48.56 54.68 41 174.25 149.25 118.50 76.20 49.35 55.63 49.35 55.63 42 176.35 151.35 120.85 79.30 50.12 56.61 50.12 56.61 43 178.30 153.30 122.65 79.35 50.86 57.60 50.86 57.60 1 For FedEx Express Multiweight/per-pound 180.25 155.25 124.40 80.80 51.66 58.56 51.66 58.56 44 rates, see pp. 80–81. 45 182.90 157.90 126.50 82.05 52.43 59.54 52.43 59.54 2 Some exceptions apply. See pp. 6–7 46 185.20 160.20 128.85 83.35 53.21 60.51 53.21 60.51 for details. 47 187.20 162.20 131.20 84.50 54.00 61.50 54.00 61.50 * Based on the package weight, the corresponding rate applies. Any fraction 188.10 163.10 133.30 86.30 54.76 62.46 54.76 62.46 48 of a pound takes the next-higher rate. 49 188.15 163.15 135.05 87.75 55.54 63.35 55.54 63.35 ** One-pound rate applies.

74 fedex.com 1.800.GoFedEx 1.800.463.3339 From Alaska/Hawaii From Alaska From Hawaii FedEx Home Delivery Shipments Zones 13–16 23 25 92 96 A $2.05 residential surcharge per package will be added to the Delivery Next day by Next day by Next day by 2nd day by 3–7 days based on 3–7 days based on 1 1 1 1 FedEx Ground standard list rate for 8 or 8:30 a.m. 10:30 a.m. 3 p.m. 4:30 p.m. distance to destination distance to destination rate your Find Commitment FedEx Home Delivery shipments. FedEx FedEx FedEx FedEx FedEx Ground® FedEx Ground® First Priority Standard 2Day® FedEx Home Delivery® FedEx Home Delivery® ® ® ® Service Overnight Overnight Overnight (up to 70 lbs.) (up to 70 lbs.) 50 lbs. $ 188.20 $ 163.20 $ 137.30 $ 89.50 $ 56.32 $ 64.19 $ 56.32 $ 64.19 51 196.45 171.45 139.80 91.05 57.02 65.03 57.02 65.03 52 199.05 174.05 142.15 92.15 57.66 65.86 57.66 65.86 53 201.00 176.00 144.50 93.80 58.30 66.70 58.30 66.70 54 201.05 176.05 146.85 94.95 58.92 67.51 58.92 67.51 55 206.90 181.90 149.30 96.55 59.56 68.37 59.56 68.37 56 209.25 184.25 151.90 97.70 60.13 69.12 60.13 69.12 57 209.30 184.30 154.85 99.00 60.67 69.81 60.67 69.81 58 215.25 190.25 157.55 101.20 61.23 70.52 61.23 70.52 59 227.45 202.45 160.15 102.60 61.82 71.21 61.82 71.21 60 227.50 202.50 163.45 103.80 62.35 71.91 62.35 71.91 61 233.85 208.85 166.40 105.15 62.93 72.55 62.93 72.55 62 237.25 212.25 169.35 107.00 63.51 73.16 63.51 73.16 O ther Packaging / Maximum Weight in Lbs. 63 237.30 212.30 169.40 108.10 64.07 73.79 64.07 73.79 A ll 64 237.35 212.35 175.55 110.00 64.60 74.39 64.60 74.39 65 239.80 214.80 175.60 111.35 65.14 75.04 65.14 75.04 66 243.15 218.15 175.65 113.25 65.62 75.65 65.62 75.65

Shipments in 67 247.15 222.15 184.75 114.55 66.12 76.28 66.12 76.28 68 250.10 225.10 187.70 116.30 66.59 76.92 66.59 76.92 69 254.15 229.15 187.75 118.20 67.10 77.53 67.10 77.53 70 254.20 229.20 187.80 119.50 67.60 78.15 67.60 78.15 71 261.50 236.50 197.45 121.15 68.07 78.77 68.07 78.77 72 264.85 239.85 200.50 122.40 68.58 79.40 68.58 79.40 73 264.90 239.90 201.85 124.65 69.07 80.03 69.07 80.03 74 264.95 239.95 201.90 126.05 69.64 80.64 69.64 80.64 75 265.00 240.00 201.95 127.55 70.26 81.28 70.26 81.28 76 278.80 253.80 208.20 129.00 70.92 81.91 70.92 81.91 77 282.85 257.85 208.25 130.50 71.52 82.55 71.52 82.55 78 282.90 257.90 208.30 132.30 72.24 83.15 72.24 83.15 79 282.95 257.95 208.35 134.15 72.97 83.79 72.97 83.79 80 283.00 258.00 208.40 138.30 73.64 84.41 73.64 84.41 81 291.40 266.40 208.45 138.35 74.36 85.04 74.36 85.04 82 291.45 266.45 208.50 138.40 74.99 85.66 74.99 85.66 83 291.50 266.50 208.55 140.25 75.62 86.30 75.62 86.30 84 291.55 266.55 223.90 141.80 76.27 86.91 76.27 86.91 85 291.60 266.60 223.95 152.40 76.90 87.55 76.90 87.55 86 294.70 269.70 224.00 152.45 77.60 88.15 77.60 88.15 87 321.50 296.50 224.05 152.50 78.29 88.80 78.29 88.80 88 321.55 296.55 231.60 159.20 79.00 89.39 79.00 89.39 89 321.60 296.60 231.65 159.25 79.65 90.03 79.65 90.03 90 332.95 307.95 231.70 161.00 80.28 90.65 80.28 90.65 91 333.00 308.00 231.75 161.05 80.91 91.29 80.91 91.29 92 343.85 318.85 256.95 164.15 81.54 91.91 81.54 91.91 93 343.90 318.90 257.00 164.20 82.19 92.54 82.19 92.54 94 356.40 331.40 257.05 164.25 82.82 93.16 82.82 93.16 95 356.45 331.45 268.10 164.30 83.51 93.77 83.51 93.77 96 356.50 331.50 268.15 171.00 84.22 94.41 84.22 94.41 97 356.55 331.55 268.20 173.90 84.93 95.03 84.93 95.03 98 357.05 332.05 268.25 173.95 85.64 95.67 85.64 95.67 99 360.40 335.40 278.95 174.00 86.28 96.31 86.28 96.31 1 Some exceptions apply. See pp. 6–7 100 361.00 336.00 279.00 186.00 86.90 96.91 86.90 96.91 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 75 u.s. package rates from alaska and hawaii1 Shipments from Alaska and Hawaii to the contiguous U.S., and FedEx Express intra-Alaska shipments.

From Alaska/Hawaii From Alaska From Hawaii Zones 13–16 23 25 92 96 Delivery Next day by Next day by Next day by 2nd day by 3–7 days based on 3–7 days based on Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 distance to destination distance to destination FedEx FedEx FedEx FedEx FedEx Ground® FedEx Ground® First Priority Standard 2Day® Service Overnight® Overnight® Overnight® 101 lbs. $ 364.61 $ 339.36 $ 281.79 $ 187.86 $ 87.55 $ 97.56 $ 87.55 $ 97.56 102 368.22 342.72 284.58 189.72 88.17 98.16 88.17 98.16 103 371.83 346.08 287.37 191.58 88.87 98.80 88.87 98.80 104 375.44 349.44 290.16 193.44 89.58 99.41 89.58 99.41 105 379.05 352.80 292.95 195.30 90.28 100.05 90.28 100.05 106 382.66 356.16 295.74 197.16 90.94 100.67 90.94 100.67 107 386.27 359.52 298.53 199.02 91.56 101.29 91.56 101.29 108 389.88 362.88 301.32 200.88 92.20 101.91 92.20 101.91 109 393.49 366.24 304.11 202.74 92.80 102.53 92.80 102.53 110 397.10 369.60 306.90 204.60 93.54 103.16 93.54 103.16 111 400.71 372.96 309.69 206.46 94.24 103.77 94.24 103.77 112 404.32 376.32 312.48 208.32 94.94 104.46 94.94 104.46 113 407.93 379.68 315.27 210.18 95.56 105.18 95.56 105.18 O ther Packaging / Maximum Weight in Lbs. 114 411.54 383.04 318.06 212.04 96.22 105.87 96.22 105.87 A ll 115 415.15 386.40 320.85 213.90 96.85 106.55 96.85 106.55 116 418.76 389.76 323.64 215.76 97.49 107.28 97.49 107.28 117 422.37 393.12 326.43 217.62 98.17 107.97 98.17 107.97

Shipments in 118 425.98 396.48 329.22 219.48 98.89 108.65 98.89 108.65 119 429.59 399.84 332.01 221.34 99.59 109.28 99.59 109.28 120 433.20 403.20 334.80 223.20 100.28 109.92 100.28 109.92 121 436.81 406.56 337.59 225.06 101.00 110.53 101.00 110.53 122 440.42 409.92 340.38 226.92 101.72 111.14 101.72 111.14 123 444.03 413.28 343.17 228.78 102.39 111.78 102.39 111.78 124 447.64 416.64 345.96 230.64 103.10 112.39 103.10 112.39 125 451.25 420.00 348.75 232.50 103.80 113.04 103.80 113.04 126 454.86 423.36 351.54 234.36 104.53 113.64 104.53 113.64 127 458.47 426.72 354.33 236.22 105.22 114.29 105.22 114.29 128 462.08 430.08 357.12 238.08 105.94 114.98 105.94 114.98 129 465.69 433.44 359.91 239.94 106.64 115.65 106.64 115.65 130 469.30 436.80 362.70 241.80 107.34 116.35 107.34 116.35 131 472.91 440.16 365.49 243.66 108.04 117.07 108.04 117.07 132 476.52 443.52 368.28 245.52 108.76 117.76 108.76 117.76 133 480.13 446.88 371.07 247.38 109.45 118.45 109.45 118.45 134 483.74 450.24 373.86 249.24 110.15 119.14 110.15 119.14 135 487.35 453.60 376.65 251.10 110.86 119.77 110.86 119.77 136 490.96 456.96 379.44 252.96 111.59 120.40 111.59 120.40 137 494.57 460.32 382.23 254.82 112.28 121.03 112.28 121.03 138 498.18 463.68 385.02 256.68 113.00 121.65 113.00 121.65 139 501.79 467.04 387.81 258.54 113.68 122.25 113.68 122.25 140 505.40 470.40 390.60 260.40 114.38 122.90 114.38 122.90 141 509.01 473.76 393.39 262.26 115.08 123.50 115.08 123.50 142 512.62 477.12 396.18 264.12 115.80 124.15 115.80 124.15 143 516.23 480.48 398.97 265.98 116.50 124.77 116.50 124.77 144 519.84 483.84 401.76 267.84 117.21 125.47 117.21 125.47 145 523.45 487.20 404.55 269.70 117.90 126.16 117.90 126.16 146 527.06 490.56 407.34 271.56 118.60 126.85 118.60 126.85 147 530.67 493.92 410.13 273.42 119.32 127.55 119.32 127.55 148 534.28 497.28 412.92 275.28 120.04 128.23 120.04 128.23 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 149 537.89 500.64 415.71 277.14 120.74 128.94 120.74 128.94 2 Some exceptions apply. See pp. 6–7 541.50 504.00 418.50 279.00 121.44 129.64 121.44 129.64 150 for details.

76 fedex.com 1.800.GoFedEx 1.800.463.3339 u.s. package rates within alaska and hawaii1 Shipments within Alaska and Hawaii (except FedEx Express intra-Alaska shipments; see pp. 74–76).

Intra-Hawaii Intra-Alaska Intra-Oahu FedEx Home Delivery Shipments A $2.05 residential surcharge Zones Within islands 22 14 per package will be added to the Delivery Next day by 2–4 days based on 1–2 days based on 2 FedEx Ground standard list rate for 5 p.m. distance to destination distance to destination rate your Find Commitment FedEx Home Delivery shipments. FedEx FedEx Ground® FedEx Ground® FedEx® Priority FedEx Home FedEx Home ® Envelope Overnight Delivery® (up to 70 lbs.) Delivery® (up to 70 lbs.) up to 8 oz. $ 7.00 N/A N/A 1 lb. $ 7.00 $ 4.32 $ 4.32 2 lbs. 7.00 4.36 4.36 3 7.00 4.39 4.39 4 7.00 4.44 4.44 5 7.50 4.49 4.47 6 7.75 4.62 4.48 7 8.00 4.79 4.54 8 8.25 4.96 4.61 9 8.50 5.13 4.69 10 8.75 5.32 4.75 11 9.00 5.49 4.81 12 9.25 5.70 4.89

O ther Packaging / Maximum Weight in Lbs. 13 9.50 5.88 4.95

A ll 14 9.75 6.08 5.00 15 10.00 6.27 5.04 16 10.25 6.42 5.09 17 10.50 6.62 5.15 Shipments in 18 10.75 6.80 5.20 19 11.00 7.01 5.26 20 11.25 7.20 5.32 21 11.50 7.40 5.37 22 11.75 7.58 5.41 23 12.00 7.79 5.46 24 12.25 7.98 5.52 25 12.50 8.21 5.57 26 12.75 8.41 5.63 27 13.00 8.63 5.70 28 13.25 8.83 5.74 29 13.50 9.05 5.79 30 13.75 9.23 5.84 31 14.00 9.43 5.90 32 14.25 9.58 5.95 33 14.50 9.74 5.99 34 14.75 9.93 6.07 35 15.00 10.10 6.13 36 15.25 10.26 6.17 37 15.50 10.43 6.23 38 15.75 10.61 6.30 39 16.00 10.75 6.34 40 16.25 10.93 6.39 41 16.50 11.07 6.47 42 16.75 11.25 6.54 43 17.00 11.39 6.61 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 44 17.25 11.57 6.70 2 Some exceptions apply. See p. 6 for details. 45 17.50 11.71 6.78 Fed Ex Ground packages weighing 1–70 lbs. destined for rural points in Alaska incur an additional $30 charge. Packages to these 46 17.75 11.88 6.89 destinations that exceed 70 lbs. incur an additional $100 charge. 47 18.00 12.03 7.00 Packages originating from and destined to rural points in Alaska 48 18.25 12.23 7.11 incur double surcharges. Intra-Oahu packages destined to rural ZIP codes incur an additional $1 surcharge over the Zone 14 rate. 49 18.50 12.42 7.24 See Rural Delivery on p. 132 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 77 u.s. package rates within alaska and hawaii1 Shipments within Alaska and Hawaii (except FedEx Express intra-Alaska shipments; see pp. 74–76).

Intra-Hawaii Intra-Alaska Intra-Oahu FedEx Home Delivery Shipments A $2.05 residential surcharge Zones Within islands 22 14 per package will be added to the Next day by 2–4 days based on 1–2 days based on Delivery FedEx Ground standard list rate for 5 p.m.2 distance to destination distance to destination Commitment FedEx Home Delivery shipments. FedEx FedEx Ground® FedEx Ground® Priority FedEx Home FedEx Home Service Overnight® Delivery® (up to 70 lbs.) Delivery® (up to 70 lbs.) 50 lbs. $ 18.75 $ 12.62 $ 7.38 51 19.00 12.79 7.51 52 19.25 13.00 7.62 53 19.50 13.18 7.78 54 19.75 13.40 7.92 55 20.00 13.59 8.06 56 20.25 13.80 8.21 57 20.50 13.98 8.33 58 20.75 14.19 8.47 59 21.00 14.37 8.63 60 21.25 14.57 8.76 61 21.50 14.75 8.89 62 21.75 14.94 9.05 O ther Packaging / Maximum Weight in Lbs. 63 22.00 15.14 9.16 A ll 64 22.25 15.34 9.30 65 22.50 15.54 9.46 66 22.75 15.73 9.57

Shipments in 67 23.00 15.93 9.72 68 23.25 16.13 9.84 69 23.50 16.32 10.00 70 23.75 16.52 10.13 71 24.00 16.70 10.27 72 24.25 17.26 10.83 73 24.50 17.83 11.39 74 24.75 18.39 11.96 75 25.00 18.96 12.51 76 25.25 19.52 13.08 77 25.50 20.09 13.63 78 25.75 20.65 14.19 79 26.00 21.22 14.75 80 26.25 21.78 15.31 81 26.50 22.34 15.86 82 26.75 22.91 16.43 83 27.00 23.48 16.99 84 27.25 24.04 17.54 85 27.50 24.61 18.11 86 27.75 25.17 18.66 87 28.00 25.72 19.22 88 28.25 26.29 19.78 89 28.50 26.86 20.34 90 28.75 27.43 20.89 91 29.00 27.99 21.47 92 29.25 28.56 22.02 93 29.50 29.11 22.58 94 29.75 29.68 23.14 1 For FedEx Express Multiweight/per-pound rates, see pp. 80–81. 95 30.00 30.25 23.70 2 Some exceptions apply. See p. 6 for details. 96 30.25 30.82 24.25 Fed Ex Ground packages weighing 1–70 lbs. destined for rural points in Alaska incur an additional $30 charge. Packages to these 30.50 31.38 24.81 97 destinations that exceed 70 lbs. incur an additional $100 charge. 98 30.75 31.95 25.37 Packages originating from and destined to rural points in Alaska 99 31.00 32.50 25.92 incur double surcharges. Intra-Oahu packages destined to rural ZIP codes incur an additional $1 surcharge over the Zone 14 rate. 100 31.25 33.07 26.50 See Rural Delivery on p. 132 for details.

78 fedex.com 1.800.GoFedEx 1.800.463.3339 Intra-Hawaii Intra-Alaska Intra-Oahu Zones Within islands 22 14 Delivery Next day by 2–4 days based on 1–2 days based on 1 Commitment 5 p.m. distance to destination distance to destination rate your Find FedEx FedEx Ground® FedEx Ground® Priority Service Overnight® 101 lbs. $ 31.50 $ 33.63 $ 27.05 102 31.75 34.21 27.61 103 32.00 34.77 28.17 104 32.25 35.34 28.73 105 32.50 35.89 29.28 106 32.75 36.46 29.85 107 33.00 37.02 30.40 108 33.25 37.59 30.97 109 33.50 38.16 31.53 110 33.75 38.73 32.09 111 34.00 39.28 32.64 112 34.25 39.85 33.19 113 34.50 40.41 33.76 O ther Packaging / Maximum Weight in Lbs. 114 34.75 40.98 34.31 A ll 115 35.00 41.54 34.87 116 35.25 42.12 35.43 117 35.50 42.67 36.00

Shipments in 118 35.75 43.24 36.55 119 36.00 43.80 37.12 120 36.25 44.37 37.67 121 36.50 44.93 38.23 122 36.75 45.51 38.79 123 37.00 46.06 39.35 124 37.25 46.63 39.90 125 37.50 47.19 40.47 126 37.75 47.76 41.03 127 38.00 48.32 41.58 128 38.25 48.89 42.15 129 38.50 49.44 42.70 130 38.75 50.02 43.26 131 39.00 50.58 43.82 132 39.25 51.15 44.38 133 39.50 51.71 44.93 134 39.75 52.28 45.51 135 40.00 52.83 46.06 136 40.25 53.41 46.62 137 40.50 53.97 47.18 138 40.75 54.54 47.74 139 41.00 55.10 48.29 140 41.25 55.67 48.86 141 41.50 56.22 49.41 142 41.75 56.78 49.96 143 42.00 57.36 50.54 144 42.25 57.92 51.09 145 42.50 58.49 51.65 1 Some exceptions apply. See p. 6 for details. 146 42.75 59.05 52.21 Fed Ex Ground packages weighing 1–70 lbs. destined for rural 147 43.00 59.61 52.77 points in Alaska incur an additional $30 charge. Packages to these destinations that exceed 70 lbs. incur an additional $100 charge. 148 43.25 60.17 53.32 Packages originating from and destined to rural points in Alaska 149 43.50 60.74 53.89 incur double surcharges. Intra-Oahu packages destined to rural ZIP codes incur an additional $1 surcharge over the Zone 14 rate. 43.75 61.31 54.44 150 See Rural Delivery on p. 132 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 79 U.S. Package Rates: FedEx Express Multiweight Zones 2–8 FedEx Express multiple-piece shipments may receive a rate on a total-shipment-weight basis if the total shipment weighs 100 lbs. or more. A 10-lb. average minimum package weight for the shipment applies. Single-piece shipments weighing more than 100 lbs. may also be subject to multiweight pricing. Multiply the per-pound rate by total shipment weight. You are billed the lower of the FedEx Express Multiweight® shipment rate or the sum of the individual price per package.

Zone 2 Zone 6 Multiply by total shipment weight. Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® Express First Priority Standard 2Day® Express Weight Overnight® Overnight® Overnight® Saver® Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 1.83 $ 1.58 $ 1.30 $ 0.80 $ 0.68 100–499 lbs. $ 4.25 $ 4.00 $ 3.71 $ 2.72 $ 1.84 500–999 lbs. 1.81 1.56 1.28 0.78 0.66 500–999 lbs. 4.23 3.98 3.69 2.70 1.82 1,000–1,999 lbs. 1.79 1.54 1.26 0.76 0.64 1,000–1,999 lbs. 4.21 3.96 3.67 2.68 1.80 2,000+ lbs. 1.77 1.52 1.24 0.74 0.62 2,000+ lbs. 4.19 3.94 3.65 2.66 1.78

Zone 3 Zone 7 Multiply by total shipment weight. Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® Express First Priority Standard 2Day® Express Weight Overnight® Overnight® Overnight® Saver® Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 2.48 $ 2.23 $ 1.91 $ 0.92 $ 0.86 100–499 lbs. $ 4.40 $ 4.15 $ 3.96 $ 2.93 $ 2.04 500–999 lbs. 2.46 2.21 1.89 0.90 0.84 500–999 lbs. 4.38 4.13 3.94 2.91 2.02 1,000–1,999 lbs. 2.44 2.19 1.87 0.88 0.82 1,000–1,999 lbs. 4.36 4.11 3.92 2.89 2.00 2,000+ lbs. 2.42 2.17 1.85 0.86 0.80 2,000+ lbs. 4.34 4.09 3.90 2.87 1.98

Zone 4 Zone 8 Multiply by total shipment weight. Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® Express First Priority Standard 2Day® Express Weight Overnight® Overnight® Overnight® Saver® Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 3.67 $ 3.42 $ 3.29 $ 1.18 $ 1.06 100–499 lbs. $ 4.56 $ 4.31 $ 4.11 $ 3.00 $ 2.36 500–999 lbs. 3.65 3.40 3.27 1.16 1.04 500–999 lbs. 4.54 4.29 4.09 2.98 2.34 1,000–1,999 lbs. 3.63 3.38 3.25 1.14 1.02 1,000–1,999 lbs. 4.52 4.27 4.07 2.96 2.32 2,000+ lbs. 3.61 3.36 3.23 1.12 1.00 2,000+ lbs. 4.50 4.25 4.05 2.94 2.30

Zone 5 Multiply by total shipment weight. FedEx FedEx FedEx FedEx FedEx First Priority Standard 2Day® Express Weight Overnight® Overnight® Overnight® Saver® 100–499 lbs. $ 3.93 $ 3.68 $ 3.50 $ 1.69 $ 1.30 500–999 lbs. 3.91 3.66 3.48 1.67 1.28 1,000–1,999 lbs. 3.89 3.64 3.46 1.65 1.26 2,000+ lbs. 3.87 3.62 3.44 1.63 1.24

Any fraction of a pound takes the next-higher rate. FedEx Ground Multiweight shipment rates are available by contract only. Contact your FedEx account executive for more information. FedEx Ground multiple-piece shipments may receive per-pound rates if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight applies and varies by contract.

80 fedex.com 1.800.GoFedEx 1.800.463.3339 U.S. Package Rates: FedEx Express Multiweight Alaska and Hawaii Find your rate your Find

Zones 9 and 10 (To AK and HI Metro) Multiply by total shipment weight. FedEx FedEx FedEx FedEx First Priority Standard 2Day® Weight Overnight®1 Overnight® Overnight®2 100–499 lbs. $ 4.63 $ 4.38 $ 4.18 $ 3.05 500–999 lbs. 4.61 4.36 4.16 3.03 1,000–1,999 lbs. 4.59 4.34 4.14 3.01 2,000+ lbs. 4.57 4.32 4.12 2.99

Zones 11 and 12 (To AK and HI Rural) Multiply by total shipment weight. FedEx FedEx FedEx First Priority 2Day® Weight Overnight®1 Overnight® 100–499 lbs. $ 4.76 $ 4.51 $ 3.08 500–999 lbs. 4.74 4.49 3.06 1,000–1,999 lbs. 4.72 4.47 3.04 2,000+ lbs. 4.70 4.45 3.02

Zones 13–16­ (From AK and HI to Contiguous U.S.) Multiply by total shipment weight. FedEx FedEx FedEx FedEx First Priority Standard 2Day® Weight Overnight® Overnight® Overnight® 100–499 lbs. $ 3.61 $ 3.36 $ 2.79 $ 1.86 500–999 lbs. 3.59 3.34 2.77 1.84 1,000–1,999 lbs. 3.57 3.32 2.75 1.82 2,000+ lbs. 3.55 3.30 2.73 1.80

Intra-Hawaii Multiply by total shipment weight. FedEx Priority Weight Overnight® 100–150 lbs. $ 0.31 151+ lbs. 0.29

any fraction of a pound takes the next-higher rate. 1 FedEx First Overnight is available to Alaska only. Service is not available to Hawaii. 2 FedEx Standard Overnight is available to Alaska metro only.

fedex.com 1.800.GoFedEx 1.800.463.3339 81 FedEx SameDay, FedEx SameDay City and FedEx SameDay Freight Rates See p. 6 for more information on FedEx SameDay® and FedEx SameDay® City, and p. 11 for FedEx SameDay® Freight details. Call 1.800.399.5999 to request these services. Shipments weighing less than 151 lbs. that contain at least one palletized piece are priced at the 151-lb. FedEx SameDay Freight rate.

FedEx SameDay® Rates (per shipment)1 FedEx SameDay® City Rates Per-pound rates (multiply by total shipment weight). Total Shipment Weight Rate ZONES 0–25 lbs. $173 0A 0B 0C Each additional lb. in excess of 25 lbs., up to 70 lbs.1 $1.25/lb. Additional lbs. in excess of 70 lbs. (increments of 50 lbs.)1 $85/50 lbs. 0–15 16–25 26–50 Weight miles miles miles 1  Other additional fees may apply. Prices may vary depending on origin and destination. 1–499 lbs. $ 1.00 $ 1.00 $ 1.00 Discounts may apply for movements of less than 70 miles between origin and destination. Additional discounts may apply for multiple shipments destined to the same city. Call 500–999 lbs. 0.95 0.95 0.95 1.800.399.5999 for details. 1,000+ lbs. 0.65 0.65 0.65 Minimum Charge 50.00 70.00 125.00 FedEx SameDay® Freight Rates Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1000 1001–1400 1401–1800 1800-plus Weight miles miles miles miles miles miles miles 151–299 lbs. $ 2.50 $ 4.25 $ 5.00 $ 5.25 $ 5.50 $ 5.75 $ 6.00 300–499 lbs. 1.75 2.75 4.00 4.25 4.29 4.55 4.88 500–999 lbs. 1.00 1.75 3.70 3.75 3.82 3.91 4.30 1,000–1,999 lbs. 0.65 1.30 2.75 3.00 3.50 3.84 4.27 2,000+ lbs. 0.60 1.00 2.50 2.75 3.36 3.77 4.13

Special Handling Fees and Other Charges The following fees may apply to your FedEx SameDay, FedEx SameDay City and FedEx SameDay Freight shipments.

FedEx FedEx FedEx SameDay® 1 SameDay® City SameDay® Freight

After Hours (8 p.m.–8 a.m.) Pickup or Delivery $30 – – Alaska and Hawaii Pickup or Delivery $25 – – Excess Mileage (when applicable) $2.25/mile – – Metro Charge – – $30 Applies to shipments picked up and/or delivered in select primary metro areas. Assessed once per shipment. Outside Delivery Area Pickup and Delivery – – $100 Applies when the pickup and/or delivery point is more than 50 miles from the serving airport(s). Assessed once per shipment. Oversize Package Charge $30 $30 $30 Applies when one piece in the shipment weighs more than 70 lbs. Pickup and Delivery Reattempt $40 $20 $100 Saturday Pickup or Delivery $30 $302 $1502 Sunday Pickup or Delivery $40 $402 $1752 Holiday Pickup or Delivery $50 $502 $2002

1 These fees apply separately for handling and delivery. That is, the fees shown are per pickup and per delivery. FedEx SameDay shipments must be ready by the scheduled pickup time. An additional fee may apply if pickup is delayed due to package unavailability or if additional delivery attempts are required. 2 Fee covers both pickup and delivery on the same day.

82 fedex.com 1.800.GoFedEx 1.800.463.3339 U.S. Express Freight Rates For more information on FedEx Express® Freight services within the U.S., see p. 11. Find your rate your Find FedEx 1Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1000 1001–1400 1401–1800 1800-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles Metro Rural AK/HI1 151–499 lbs. $ 0.73 $ 1.28 $ 2.18 $ 3.42 $ 3.94 $ 4.46 $ 4.86 $ 5.51 $ 5.77 $ 3.48 500–999 lbs. 0.72 1.25 2.11 3.38 3.90 4.34 4.66 5.36 5.62 3.48 1,000–1,999 lbs. 0.66 1.19 2.08 3.33 3.87 4.25 4.64 5.28 5.48 3.48 2,000+ lbs. 0.63 1.17 2.05 3.14 3.74 4.21 4.61 5.23 5.46 3.48 Minimum Charge 69.00 122.00 183.00 237.00 255.00 269.00 297.00 589.00 632.00 269.00

FedEx 2Day® Freight Per-pound rates (multiply by total shipment weight). ZONES 2 3 4 5 6 7 8 9–10 11 13–16 0–150 151–300 301–600 601–1000 1001–1400 1401–1800 1800-plus To AK/HI1 To AK From Weight miles miles miles miles miles miles miles Metro Rural AK/HI1 151–499 lbs. $ 0.71 $ 1.25 $ 1.57 $ 1.73 $ 2.65 $ 3.42 $ 4.04 $ 4.75 $ 5.19 $ 1.96 500–999 lbs. 0.68 1.17 1.46 1.69 2.55 3.30 3.80 4.68 5.10 1.96 1,000–1,999 lbs. 0.62 1.14 1.41 1.67 2.48 3.28 3.69 4.47 4.94 1.96 2,000+ lbs. 0.61 1.10 1.38 1.53 2.21 2.89 3.46 4.25 4.93 1.96 Minimum Charge 68.00 119.00 145.00 175.00 193.00 216.00 242.00 517.00 566.00 221.00

FedEx 3Day® Freight Per-pound rates (multiply by total shipment weight).

ZONES 2 3 4 5 6 7 8 0–150 151–300 301–600 601–1000 1001–1400 1401–1800 1800-plus Weight miles miles miles miles miles miles miles 151–499 lbs. $ 0.70 $ 1.22 $ 1.51 $ 1.63 $ 2.34 $ 2.86 $ 3.30 500–999 lbs. 0.64 1.15 1.45 1.59 2.26 2.82 3.21 1,000–1,999 lbs. 0.61 1.11 1.37 1.55 2.20 2.69 3.19 2,000+ lbs. 0.58 1.07 1.36 1.47 2.13 2.57 3.16 Minimum Charge 54.00 54.00 59.00 66.00 66.00 66.00 66.00

Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/us/services/expressfreight/us/commitments.html or call 1.800.332.0807. 1 In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 83 INTERNATIONAL express package zones: U.S. Export and U.S. Import See p. 87 for Canada zones. For more information on these services, see p. 9.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available Determine International Services Express Package Rates Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone2 IF IP IE Zone2 IF IP IE 1. Find the zone for your destination or origin country in the tables on pp. 84–86. For FedEx Afghanistan O – 4 4 m – 4 – International Priority and FedEx International Albania M – 4 4 m – 4 – Economy shipments to Canada, refer to the Algeria M – 4 4 m – 4 – postal code table on p. 87. American Samoa m – 4 4 m – 4 – Andorra H – 4 4 H – 4 – 2. determine your total shipment weight. Angola M – 4 4 m – 4 – 3. Choose the service you wish to use. Anguilla I – 4 4 I 4 4 4 Antigua I – 4 4 I 4 4 4 4. For U.S. export shipments, go to pp. 88–106 Argentina L – 4 4 L – 4 4 to determine your door-to-door rate for the Armenia M – 4 4 m – 4 – service you choose. U.S. import rates are on 4 4 4 4 4 1 Aruba I – I pp. 107–111. J – 4 4 J – 4 4 There is no FedEx® Envelope or FedEx® Pak pricing Austria H – 4 4 H – 4 4 for FedEx International Economy. The FedEx Azerbaijan M – 4 4 m – 4 – International Economy 1-lb. rate will apply for Azores (Portugal) H – 4 4 H – 4 – items in any packaging up to 1 lb. Bahamas I – 4 4 I 4 4 4 Bahrain J – 4 4 m – 4 4 Bangladesh O – 4 4 O – 4 – Barbados I – 4 4 I 4 4 4 Barbuda I – 4 4 I 4 4 4 Belarus M – 4 4 m – 4 – Belgium D 4 4 4 d 4 4 4 Belize K – 4 4 k – 4 – Benin M – 4 4 m – 4 – Bermuda I – 4 4 I 4 4 4 Bhutan O – 4 4 O – 4 – Bolivia L – 4 4 L – 4 4 Bonaire I – 4 4 I 4 4 4 Bosnia-Herzegovina m – 4 4 m – 4 – Botswana M – 4 4 m – 4 – Brazil L – 4 4 L 4 4 4 British Virgin Islands I – 4 4 I 4 4 4 Brunei J – 4 4 m – 4 – Bulgaria M – 4 4 m – 4 – Burkina Faso M – 4 4 m – 4 – Burundi M – 4 4 m – 4 – Cambodia K – 4 4 k – 4 – Cameroon M – 4 4 m – 4 – Canada (see p. 87) A or B – 4 4 A 4 4 4 Cape Verde M – 4 4 m – 4 – Cayman Islands I – 4 4 I 4 4 4 Central African Republic 3 M – 4 – m – 4 – Chad M – 4 4 m – 4 – Channel Islands (U.K.) d – 4 4 d 4 4 4 Chile L – 4 4 L 4 4 4 N – 4 4 N – 4 4 Colombia L – 4 4 L – 4 4 Congo M – 4 4 m – 4 – 1 If a FedEx 10kg Box exceeds the 22-lb. weight limit, or a FedEx 25kg Box exceeds the 56-lb. weight limit, the appropriate FedEx International Priority rate applies. 2 Country and zone alignments are subject to change without notice. 3 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

84 fedex.com 1.800.GoFedEx 1.800.463.3339 Find your rate your Find

Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone2 IF IP IE Zone2 IF IP IE Origin (U.S. Import) Zone2 IF IP IE Zone2 IF IP IE Cook Islands K – 4 4 K – 4 – Iraq O – 4 4 M – 4 – Costa Rica K – 4 4 K 4 4 4 Ireland, Northern (U.K.) D – 4 4 D 4 4 4 Croatia M – 4 4 M – 4 – Ireland, Republic of D – 4 4 D 4 4 4 Curaçao I – 4 4 I 4 4 4 Israel J – 4 4 M 4 4 – Cyprus J – 4 4 M – 4 – Italy E 4 4 4 E 4 4 4 Czech Republic M – 4 4 M – 4 4 Ivory Coast M – 4 4 M – 4 – Democratic Jamaica I – 4 4 I 4 4 4 Republic of Congo M – 4 4 M – 4 – Japan G – 4 4 G 4 4 4 Denmark H – 4 4 H – 4 4 Jordan J – 4 4 M – 4 – Djibouti M – 4 4 M – 4 – Kazakhstan M – 4 4 M – 4 – Dominica I – 4 4 I 4 4 4 Kenya M – 4 4 M – 4 – Dominican Republic I – 4 4 I 4 4 4 Korea, South G – 4 4 G – 4 4 East Timor J – 4 4 J – 4 – J – 4 4 M – 4 4 Ecuador L – 4 4 L – 4 4 Kyrgyzstan M – 4 4 M – 4 – Egypt J – 4 4 M – 4 – Laos K – 4 4 K – 4 – El Salvador K – 4 4 K – 4 4 Latvia M – 4 4 M – 4 4 England (U.K.) D 4 4 4 D 4 4 4 J – 4 4 M – 4 – Equatorial Guinea3 M – 4 4 M – 4 – Lesotho M – 4 4 M – 4 – Eritrea M – 4 4 M – 4 – Liberia M – 4 4 M – 4 – Estonia M – 4 4 M – 4 4 Libya M – 4 4 M – 4 – Ethiopia M – 4 4 M – 4 – Liechtenstein H – 4 4 H – 4 – Faroe Islands H – 4 4 H – 4 – Lithuania M – 4 4 M – 4 4 Fiji K – 4 4 K – 4 – Luxembourg D – 4 4 D 4 4 4 Finland H – 4 4 H – 4 4 Macau F – 4 4 J 4 4 – France D 4 4 4 D 4 4 4 Macedonia M – 4 4 M – 4 – French Guiana L – 4 4 L – 4 4 Madagascar M – 4 4 M – 4 – French Polynesia M – 4 4 M – 4 – Madeira (Portugal) H – 4 4 H – 4 – Gabon M – 4 4 M – 4 – Malawi M – 4 4 M – 4 – Gambia M – 4 4 M – 4 – Malaysia J – 4 4 J – 4 4 Georgia M – 4 4 M – 4 – Maldives, Republic of O – 4 4 O – 4 – Germany E 4 4 4 E 4 4 4 Mali M – 4 4 M – 4 – Ghana M – 4 4 M – 4 – Malta H – 4 4 H – 4 – Gibraltar M – 4 4 M – 4 – Marshall Islands M – 4 4 M – 4 – Greece H – 4 4 H – 4 – Martinique I – 4 4 I 4 4 4 Greenland H – 4 4 H – 4 – Mauritania M – 4 4 M – 4 – Grenada I – 4 4 I 4 4 – Mauritius M – 4 4 M – 4 – Guadeloupe I – 4 4 I 4 4 4 Mexico C – 4 4 C 4 4 4 Guam K – 4 4 K – 4 – Micronesia M – 4 4 M – 4 – Guatemala K – 4 4 K 4 4 4 Moldova M – 4 4 M – 4 – Guinea M – 4 4 M – 4 – Monaco D – 4 4 D – 4 – Guinea-Bissau3 M – 4 – M – 4 – Mongolia M – 4 4 M – 4 – Guyana L – 4 4 L – 4 4 Montenegro M – 4 4 M – 4 – Haiti I – 4 4 I 4 4 4 Montserrat I – 4 4 I 4 4 4 Honduras K – 4 4 K – 4 4 Morocco M – 4 4 M – 4 – Hong Kong F – 4 4 F 4 4 4 Mozambique M – 4 4 M – 4 – Hungary M – 4 4 M – 4 4 Namibia M – 4 4 M – 4 – Iceland H – 4 4 H – 4 – Nepal O – 4 4 O – 4 – India O – 4 4 O – 4 4 Netherlands (Holland) D 4 4 4 D 4 4 4 Indonesia J – 4 4 J – 4 4 Netherlands Antilles I – 4 4 I 4 4 4 1 If a FedEx 10kg Box exceeds the 22-lb. weight limit, or a FedEx 25kg Box exceeds the 56-lb. weight limit, the appropriate FedEx International Priority rate applies. 2 Country and zone alignments are subject to change without notice. 3 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

fedex.com 1.800.GoFedEx 1.800.463.3339 85 INTERNATIONAL express package zones: U.S. Export and U.S. Import See p. 87 for Canada zones. For more information on these services, see p. 9.

IF = FedEx International First IP = FedEx International Priority IE = FedEx International Economy 4 = Service available Services Services Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE Origin (U.S. Import) Zone1 IF IP IE Zone1 IF IP IE New Caledonia K – 4 4 k – 4 – Senegal M – 4 4 m – 4 – New Zealand J – 4 4 J – 4 4 Serbia M – 4 4 m – 4 – Nicaragua K – 4 4 k – 4 4 Seychelles M – 4 4 m – 4 – Niger M – 4 4 m – 4 – Sierra Leone2 M – 4 – m – 4 – Nigeria M – 4 4 m – 4 – Singapore F – 4 4 J – 4 4 Norway H – 4 4 H – 4 4 Slovak Republic m – 4 4 m – 4 – Oman J – 4 4 m – 4 – Slovenia M – 4 4 m – 4 – Pakistan O – 4 4 O – 4 – South Africa M – 4 4 m – 4 – Palau M – 4 4 m – 4 – Spain H 4 4 4 H 4 4 4 Palestine Autonomous J – 4 4 m – 4 – Sri Lanka O – 4 4 O – 4 – Panama K – 4 4 k 4 4 4 Suriname L – 4 4 L – 4 4 Papua New Guinea k – 4 4 k – 4 – Swaziland M – 4 4 m – 4 – Paraguay L – 4 4 L – 4 4 Sweden H – 4 4 H – 4 4 Peru L – 4 4 L – 4 4 Switzerland H 4 4 4 H 4 4 4 Philippines J – 4 4 F – 4 4 Syria2 J – 4 4 m – 4 – Poland M – 4 4 m – 4 4 Taiwan F – 4 4 p 4 4 4 Portugal H – 4 4 H – 4 – Tanzania M – 4 4 m – 4 – Puerto Rico (see p. 88) – 4 4 – 4 4 Thailand J – 4 4 J – 4 4 Qatar J – 4 4 m – 4 – Togo M – 4 4 m – 4 – Reunion Island M – 4 4 m – 4 – Tonga M – 4 4 m – 4 – Romania M – 4 4 m – 4 – Trinidad and Tobago I – 4 4 I 4 4 4 Russia M – 4 4 m – 4 – Tunisia M – 4 4 m – 4 – Rwanda M – 4 4 m – 4 – Turkey J – 4 4 m – 4 – Saba I – 4 4 I 4 4 – Turkmenistan2 M – 4 4 m – 4 – St. Barthelemy I – 4 4 I 4 4 4 Turks and Caicos Islands I – 4 4 I 4 4 4 St. Croix Uganda M – 4 4 m – 4 – (U.S. Virgin Islands) I – 4 4 I 4 4 4 Ukraine M – 4 4 m – 4 – St. Eustatius I – 4 4 I 4 4 4 J – 4 4 m – 4 4 St. John Uruguay L – 4 4 L 4 4 – (U.S. Virgin Islands) I – 4 4 I 4 4 – U.S. Virgin Islands I – 4 4 I 4 4 4 St. Kitts and Nevis I – 4 4 I 4 4 4 Uzbekistan M – 4 4 m – 4 – St. Lucia I – 4 4 I 4 4 4 Vanuatu K – 4 4 k – 4 – St. Maarten/St. Martin I – 4 4 I 4 4 4 Vatican City E – 4 4 E – 4 4 St. Thomas Venezuela L – 4 4 L 4 4 4 (U.S. Virgin Islands) I – 4 4 I 4 4 4 Vietnam J – 4 4 J – 4 4 St. Vincent I – 4 4 I 4 4 4 Wales (U.K.) D – 4 4 d 4 4 4 Saipan K – 4 4 k – 4 – Wallis and Futuna m – 4 4 m – 4 – Samoa M – 4 4 m – 4 – Yemen Arab Republic J – 4 4 m – 4 – San Marino E – 4 4 E 4 4 4 Zambia M – 4 4 m – 4 – Saudi Arabia M – 4 4 m – 4 – Zimbabwe M – 4 4 m – 4 – Scotland (U.K.) D – 4 4 d 4 4 4 1 Country and zone alignments are subject to change without notice. 2 Service suspended as of publication date. For updates call 1.800.GoFedEx 1.800.463.3339 and say “international services.”

86 fedex.com 1.800.GoFedEx 1.800.463.3339 canada Zones: u.s. export These zones apply for FedEx International Priority®, FedEx International Economy®, 1 FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Ground® for shipments to Canada. For more information on these services, see pp. 9–12. Find your rate your Find Determine FedEx Express Rates 1. Find the zone for your destination 3. Go to pp. 90–91 to determine FedEx Determine FedEx postal code in Canada in the International Priority and FedEx Zone A is for markets such as Calgary, International Ground Rates table below. International Economy door-to-door Hull, Kitchener, Montreal, Niagara, 2 1. Find the zone for your destination rates. Go to p. 117 to determine FedEx Oshawa, Ottawa, Toronto, Vancouver, 2. Determine your total shipment postal code in Canada in the International Priority Freight and FedEx Windsor and Winnipeg. Zone B is for weight. For FedEx International table below. International Economy Freight rates. more-remote locations. Priority Freight and FedEx 2. Determine your package weight. International Economy Freight, determine your service option (door- 3. Go to p. 92 to determine your to-door, drop-off, hold-at-location, door-to-door rate. or drop-off and hold-at-location).

Zone3 Zone3 Zone3 Destination Express Ground Destination Express Ground Destination Express Ground Newfoundland J9G–J9J 51 S7H–S7V 51 a0A–A9Z 4 B 54 J9K–J9Z 54 S7W–S9Z 54 Nova Scotia Ontario (Express) Alberta (Express) B0A–B9Z B 54 k0A–K0Z B t0A–T1X B Prince Edward Island k1A–K2R A t1Y–T3L A c0A–C9Z B 54 k2S–L0H B t3M–T9Z B New Brunswick l0J A Alberta (Ground) e0A–E9Z B 54 l0K–L0N B t0A–T0B 54 Quebec (Express) l0P A t0C 51 g0A–G9Z B l0R–L1E B t0E–T1X 54 h0A–H9Z A l1G–L1Z A t1Y–T6V 51 J0A–J2W B l2A–L2C B t6X–T7W 54 J2X–J3G A l2E–L2W A t7X–T8N 51 J3H–J3K B l2X–L3N B t8P–T8Z 54 J3L–J3N A l3P–L3T A t9A–T9E 51 J3P–J3T B l3V–L3W B t9G–T9Z 54 J3V–J4Z A l3X–L9T A British Columbia J5A–J6H B l9V–L9Z B (Express) J6J–J6R A M0A–M9Z A V0A–V1L B J6S–J6V B N0A–N1Z B V1M A J6W–J7R A N2A–N2V A V1N–V2V B J7S–J8N B N2W–N5T B V2W–V3E A J8P–J9C A N5V–N6N A V3G B J9E–J9Z B N6P–N8M B V3H–V4S A Quebec (Ground) N8N–N9K A V4T B g0A 51 N9L–P9Z B V4V–V7Z A g0B–G0L 54 Ontario (Ground) V8A–V9Z B 1  There is no FedEx Envelope or FedEx g0M–G0S 51 k0A–K0H 51 British Columbia Pak pricing for FedEx International g0T–G0W 54 k0J 54 (Ground) Economy. The FedEx International Economy 1-lb. rate will apply for g0X–G3K 51 k0K–K7T 51 V0A–V0L 54 items in any packaging up to 1 lb. g3L–G4Z 54 k7V–K8H 54 V0M 51 2  If a FedEx 10kg Box exceeds the g5A 51 k8J–N9Z 51 V0N–V1L 54 22-lb. weight limit, or a FedEx 25kg g5B–G5T 54 p0A–P9Z 54 V1M 51 Box exceeds the 56-lb. weight limit, the appropriate FedEx International g5V–G6Z 51 Manitoba V1N–V2V 54 Priority rate applies. g7A–G8S 54 r0A–R2B B 54 V2W–V3E 51 3  Country and zone alignments are g8T–H0L 51 r2C–R4A A 51 V3G 54 subject to change without notice. hOM 54 r4B–R9Z B 54 V3H–V7Z 51 4 FedEx International Ground h0N–J0L 51 Saskatchewan (Express) V8A–V8K 54 packages destined to Labrador J0M 54 S0A–S9Z B V8L–V9E 51 (postal codes A0K, A0P–A0R and A2V) and the Northwest Territories, J0N–J0V 51 Saskatchewan (Ground) V9G–V9Z 54 Nunavut and Yukon (postal codes J0W–J0Z 54 S0A–S4M 54 Northwest Territories, X0A–Y9Z) have a maximum 70-lb. J1A–J9C 51 S4N–S4Z 51 Nunavut and Yukon weight limit and will incur an 4 additional $65 charge over the J9E 54 S5A–S7G 54 x0A–Y9Z B 54 Zone 54 rate. Note: Canada postal code sequences vary by FedEx Express and FedEx Ground zone.

fedex.com 1.800.GoFedEx 1.800.463.3339 87 International package Rates to Puerto Rico: u.s. export Use these rates when shipping outbound from the U.S. to Puerto Rico. For FedEx Express shipping rates from Puerto Rico to the U.S., call 1.800.GoFedEx 1.800.463.3339 and say “international services.” In Puerto Rico, call toll-free 1.877.838.7834 for FedEx Express shipping rates.

FedEx FedEx FedEx FedEx FedEx® International International International International Envelope Priority® Economy® Weight Priority® Economy® up to 8 oz. $ 24.75 ** * 50 lbs. $ 200.05 $ 147.05 FedEx® Pak* * * * * 51 205.35 149.55 1 lb. $ 38.95 $ 21.15 52 209.80 152.35 2 lbs. 42.55 23.75 53 213.15 153.65 3 47.50 26.40 54 217.75 156.10 4 52.35 28.95 55 221.05 158.60 5 56.80 31.40 56 223.90 161.20 6 60.60 33.65 57 228.05 164.10 7 64.65 36.20 58 232.05 166.65 8 68.85 37.85 59 235.90 169.20 9 73.00 40.60 60 239.00 171.15 10 77.45 43.80 61 244.35 173.70 11 81.55 46.60 62 248.15 176.40 12 85.75 48.10 63 252.20 179.90 13 90.10 49.25 64 256.25 182.60 14 94.70 51.00 65 260.10 186.20 15 98.55 53.25 66 264.15 189.40 Shipments in All Other Packaging / Maximum Weight in Lbs. 16 101.30 55.40 67 269.40 192.30 17 102.65 58.15 68 273.55 194.55 Shipments in All Other Packaging / Maximum Weight in Lbs. 18 104.35 62.85 69 278.00 196.90 19 108.20 64.65 70 281.35 199.35 20 109.75 66.60 71 286.70 201.95 21 112.50 70.00 72 290.35 204.60 22 115.15 72.85 73 293.85 206.95 23 119.20 75.65 74 297.25 209.80 24 121.30 78.40 75 300.95 212.40 25 125.55 81.35 76 304.10 215.25 26 127.75 83.35 77 307.85 217.65 27 129.90 86.15 78 311.35 219.85 28 132.35 89.15 79 314.75 223.20 29 134.50 91.20 80 318.20 226.20 30 137.05 94.35 81 322.05 228.70 31 139.40 96.60 82 325.55 232.05 32 141.95 100.05 83 329.60 234.15 33 145.30 102.75 84 333.55 236.45 34 148.35 105.45 85 337.50 239.20 35 151.25 108.35 86 341.35 242.20 36 154.25 110.70 87 345.30 244.10 37 157.35 113.75 88 349.25 246.40 38 160.50 116.45 89 353.40 249.25 39 163.65 119.40 90 357.15 252.25 40 166.85 121.20 91 361.30 254.80 41 170.15 124.10 92 365.25 257.20 42 173.85 127.15 93 369.15 259.80 43 177.60 129.30 94 373.05 262.50 44 181.25 132.00 95 377.20 264.75 45 184.35 133.45 96 380.95 267.35 46 187.40 136.75 97 385.10 270.30 * Based on the package weight, 47 189.90 139.40 98 389.05 273.15 the corresponding rate applies. Any fraction of a pound takes 193.30 142.00 393.00 275.75 48 99 the next-higher rate. 49 196.90 144.85 100 396.00 278.00 **One-pound rate applies.

88 fedex.com 1.800.GoFedEx 1.800.463.3339 ur r a te y o ur Find

FedEx FedEx International International Weight Priority® Economy® 101 lbs. $ 399.96 $ 280.78 102 403.92 283.56 103 407.88 286.34 104 411.84 289.12 105 415.80 291.90 106 419.76 294.68 FedEx Express 107 423.72 297.46 Multiweight Rates 108 427.68 300.24 FedEx Express multiple-piece shipments 109 431.64 303.02 may receive a rate on a total-shipment- 110 435.60 305.80 weight basis if the total shipment weighs 111 439.56 308.58 100 lbs. or more. A 10-lb. average 112 443.52 311.36 minimum package weight for the shipment 113 447.48 314.14 applies. Single-piece shipments weighing 114 451.44 316.92 more than 100 lbs. may also be subject 115 455.40 319.70 to multiweight pricing. Multiply the per- 116 459.36 322.48 pound rate by total shipment weight. You 117 463.32 325.26 are billed the lower of the FedEx Express Shipments in All Other Packaging / Maximum Weight in Lbs. Multiweight shipment rate or the sum 118 467.28 328.04 of the individual price per package. 119 471.24 330.82 120 475.20 333.60 Multiply by total shipment weight. 121 479.16 336.38 FedEx FedEx 122 483.12 339.16 International International Weight Priority® Economy® 123 487.08 341.94 124 491.04 344.72 100–999 lbs. $ 3.96 $ 2.78 125 495.00 347.50 1,000+ lbs. 3.63 2.55 126 498.96 350.28 127 502.92 353.06 128 506.88 355.84 129 510.84 358.62 Shipments More 130 514.80 361.40 Than 150 Lbs. 131 518.76 364.18 To determine the per-pound shipping 522.72 366.96 132 charge for your express freight shipment, 133 526.68 369.74 please refer to the table below. 134 530.64 372.52 135 534.60 375.30 Multiply by total shipment weight. 136 538.56 378.08 FedEx FedEx 137 542.52 380.86 International International Priority® Economy® 138 546.48 383.64 Weight Freight 1 Freight 1 139 550.44 386.42 151–999 lbs. $ 3.96 $ 2.78 140 554.40 389.20 1,000+ lbs. 3.63 2.55 141 558.36 391.98 1 For an explanation of delivery areas, or to determine 562.32 394.76 142 the delivery area for your shipment, call 1.800.332.0807. 143 566.28 397.54 144 570.24 400.32 145 574.20 403.10 146 578.16 405.88 147 582.12 408.66 148 586.08 411.44 149 590.04 414.22 150 594.00 417.00

fedex.com 1.800.GoFedEx 1.800.463.3339 89 fedex international priority and fedex international economy rates t0 canada (zone a): u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to markets in FedEx® International International International International Canada such as: Priority® Economy® Weight Priority® Economy® Envelope • Calgary up to 8 oz. $ 29.50 N/A 48 lbs. $ 221.22 $ 175.83 • Hull FedEx® 1 lb. 47.75 N/A 49 223.63 177.88 Pak 2 lbs. 50.75 N/A 50 226.84 180.19 • Kitchener FedEx® 10kg Box 51 228.24 183.48 • Montreal 1–22 lbs. 91.45 N/A 52 232.19 184.82 • Niagara FedEx® 25kg Box 53 233.86 187.88 1–56 lbs. 139.73 N/A 54 235.79 190.07 • Oshawa 1 lb. $ 50.55 $ 48.06 55 238.24 192.27 • Ottawa 2 lbs. 56.71 51.92 56 240.69 194.47 • Toronto 3 64.73 56.80 57 243.14 196.67 4 70.35 60.91 58 245.59 198.87 • Vancouver 5 73.29 64.52 59 247.05 201.11 • Windsor O ther Packaging / Maximum Weight in Lbs. 6 75.43 66.83 60 253.32 203.32 • Winnipeg 7 77.84 69.45 A ll 61 254.61 205.62 8 81.58 71.94 62 258.13 207.92 9 84.53 74.15 63 260.54 210.21 10 87.74 76.35 64 262.95 212.52 Shipments in 11 90.95 79.25 65 266.18 214.81 12 91.20 82.15 66 266.43 217.10

O ther Packaging / Maximum Weight in Lbs. 13 98.97 85.05 67 270.32 219.41

A ll 14 103.52 87.96 68 271.51 221.70 15 107.53 90.86 69 275.67 224.01 16 111.54 93.36 70 277.13 226.29 17 114.75 95.87 71 278.60 228.60 Shipments in 18 118.77 98.38 72 280.07 230.58 19 121.98 100.89 73 283.50 233.18 20 126.52 103.39 74 287.56 234.18 21 130.54 105.88 75 289.57 235.60 22 134.01 108.39 76 291.57 237.01 23 137.49 110.59 77 292.91 241.12 24 139.23 112.78 78 294.25 242.99 25 139.48 115.00 79 294.50 244.86 26 148.19 117.19 80 297.72 245.11 27 154.34 119.40 81 299.73 245.41 28 159.69 121.60 82 300.74 246.24 29 162.64 123.79 83 301.74 246.49 30 165.85 125.99 84 307.09 246.74 31 168.25 128.78 85 309.10 247.08 32 171.73 131.56 86 311.10 247.33 33 175.21 134.34 87 312.31 248.18 34 178.69 137.13 88 313.51 249.28 35 181.63 139.92 89 315.13 249.55 36 184.04 142.70 90 316.02 249.83 37 187.78 145.47 91 316.27 250.08 38 190.19 148.26 92 317.22 251.16 39 193.67 151.05 93 317.51 252.25 40 197.14 153.84 94 318.39 253.33 41 200.62 156.64 95 318.71 253.58 42 203.83 159.45 96 321.08 253.83 43 206.51 162.25 97 321.37 255.25 Any fraction of a pound takes the next-higher 44 209.45 165.06 98 324.93 255.50 rate. Ancillary clearance service fees may apply for special brokerage services, 45 212.66 167.88 99 325.24 255.75 depending on commodity and country; 46 215.07 170.69 100 328.00 256.00 see p. 123 for details. 47 218.28 173.50

90 fedex.com 1.800.GoFedEx 1.800.463.3339 fedex international priority and fedex international economy rates to canada (zone B): u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to remote areas FedEx® International International International International of Canada such as: Priority® Economy® Weight Priority® Economy® rate your Find Envelope • New Brunswick up to 8 oz. $ 31.00 N/A 48 lbs. $ 247.43 $ 200.01 • Newfoundland FedEx® 1 lb. 51.75 N/A 49 249.84 202.37 Pak 2 lbs. 54.50 N/A 50 252.78 205.00 • Northwest Territories FedEx® 10kg Box 51 254.66 207.75 • Nova Scotia 1–22 lbs. 104.61 N/A 52 257.60 210.50 • Prince Edward Island FedEx® 25kg Box 53 259.38 212.84 1–56 lbs. 159.53 N/A 54 261.60 214.95 • Saskatchewan 1 lb. $ 55.09 $ 50.40 55 264.10 217.37 • Yukon 2 lbs. 60.45 56.61 56 266.60 219.79 3 67.14 62.49 57 269.10 222.21 4 75.16 68.15 58 271.60 224.63 5 80.25 73.13 59 273.85 229.11

6 83.72 74.97 O ther Packaging / Maximum Weight in Lbs. 60 277.66 231.07 7 88.00 77.85 A ll 61 278.87 233.04 8 93.62 80.47 62 282.74 235.28 9 97.37 84.93 63 284.18 237.50 10 101.91 87.81 64 287.02 240.69 Shipments in 11 104.11 92.80 65 289.18 242.48 12 104.36 95.42 66 291.57 244.58

O ther Packaging / Maximum Weight in Lbs. 13 114.49 100.39 67 294.51 246.67

A ll 14 119.30 103.54 68 296.65 249.04 15 123.31 106.95 69 299.82 251.39 16 127.33 109.48 70 301.20 253.62 17 131.07 111.68 71 302.39 255.85 Shipments in 18 136.42 114.50 72 303.61 258.22 19 140.70 117.31 73 309.26 260.57 20 145.52 120.12 74 311.10 262.67 21 149.53 122.94 75 313.98 264.77 22 153.54 125.45 76 315.91 266.26 23 156.75 127.95 77 317.12 267.25 24 159.03 130.45 78 318.32 267.50 25 159.28 133.69 79 319.66 267.75 26 170.66 137.36 80 321.00 268.00 27 178.15 141.29 81 323.27 268.25 28 180.53 142.34 82 325.54 268.50 29 182.75 145.48 83 332.87 268.75 30 185.91 148.37 84 333.57 269.00 31 189.09 151.52 85 333.82 269.25 32 192.24 154.66 86 341.06 269.50 33 196.05 157.81 87 343.30 269.75 34 199.22 160.69 88 343.63 270.00 35 202.40 163.31 89 346.45 270.25 36 205.54 166.20 90 348.99 270.50 37 209.35 169.34 91 350.26 270.75 38 212.20 172.49 92 350.56 271.00 39 215.05 175.64 93 354.97 271.25 40 217.90 177.99 94 355.28 271.50 41 220.77 180.88 95 356.55 271.75 42 224.25 183.50 96 356.86 272.00 43 228.99 186.90 97 357.81 272.25 Any fraction of a pound takes the next-higher 44 232.48 189.52 98 358.12 272.50 rate. Ancillary clearance service fees may apply for special brokerage services, 45 235.33 192.15 99 359.89 272.75 depending on commodity and country; 46 240.40 194.51 100 361.00 273.00 see p. 123 for details. 47 242.93 197.39

fedex.com 1.800.GoFedEx 1.800.463.3339 91 fedex international ground rates to canada: u.s. export Use these rates when shipping outbound from the U.S. to Canada.1 Rates are based on the weight of your package.

Canada Canada Canada Zones 51 54 Zones 5151 54 Zones 51 54 1 lb. $ 11.30 $ 17.80 51 lbs. $ 51.00 $ 69.25 101 lbs. $ 76.10 $ 117.30 2 lbs. 12.25 18.80 52 51.00 69.25 102 76.10 117.30 3 12.95 19.85 53 52.40 70.60 103 76.10 117.30 4 13.85 20.85 54 52.40 70.60 104 76.10 117.30 5 14.80 21.80 55 53.70 72.00 105 76.10 117.30 6 15.60 22.70 56 53.70 72.00 106 78.90 122.70 7 16.35 23.45 57 54.80 73.45 107 78.90 122.70 8 17.10 24.40 58 54.80 73.45 108 78.90 122.70 Maximum Weight in Lbs. Maximum Weight in Lbs. Maximum Weight in Lbs. 9 17.90 25.10 59 56.00 74.80 109 78.90 122.70 10 18.70 26.00 60 56.00 74.80 110 78.90 122.70 11 19.35 26.90 61 57.00 76.35 111 81.65 128.10 12 20.05 27.90 62 57.00 76.35 112 81.65 128.10 13 20.75 28.85 63 58.05 77.75 113 81.65 128.10 14 21.50 29.85 64 58.05 77.75 114 81.65 128.10 15 22.30 30.90 65 58.85 79.10 115 81.65 128.10 16 23.10 31.90 66 58.85 79.10 116 84.10 133.60 17 23.95 33.05 67 59.80 80.60 117 84.10 133.60 18 24.85 34.10 68 59.80 80.60 118 84.10 133.60 19 25.70 35.35 69 60.70 82.00 119 84.10 133.60 20 26.40 36.45 70 60.70 82.00 120 84.10 133.60 21 27.20 37.55 71 61.60 83.45 121 86.45 139.00 22 28.05 38.75 72 61.60 83.45 122 86.45 139.00 23 28.90 39.90 73 62.55 85.20 123 86.45 139.00 24 29.70 40.95 74 62.55 85.20 124 86.45 139.00 25 30.45 42.20 75 63.45 86.95 125 86.45 139.00 26 31.35 43.30 76 63.45 86.95 126 88.65 144.40 27 32.10 44.40 77 64.20 88.60 127 88.65 144.40 28 32.90 45.50 78 64.20 88.60 128 88.65 144.40 29 33.65 46.60 79 65.00 90.60 129 88.65 144.40 30 34.35 47.75 80 65.00 90.60 130 88.65 144.40 31 35.15 48.75 81 65.65 92.70 131 90.85 150.40 32 35.95 49.90 82 65.65 92.70 132 90.85 150.40 33 36.70 51.00 83 66.45 94.75 133 90.85 150.40 34 37.35 52.05 84 66.45 94.75 134 90.85 150.40 35 38.25 53.00 85 67.05 96.95 135 90.85 150.40 36 38.95 54.10 86 67.05 96.95 136 93.05 156.45 37 39.80 55.25 87 67.85 99.00 137 93.05 156.45 38 40.50 56.20 88 67.85 99.00 138 93.05 156.45 39 41.25 57.05 89 68.65 101.15 139 93.05 156.45 40 42.15 58.05 90 68.65 101.15 140 93.05 156.45 41 42.85 59.05 91 69.25 103.35 141 95.25 162.45 42 43.50 59.95 92 69.25 103.35 142 95.25 162.45 43 44.30 61.00 93 70.10 105.40 143 95.25 162.45 44 45.00 61.95 94 70.10 105.40 144 95.25 162.45 45 45.70 62.95 95 70.85 107.55 145 95.25 162.45 46 46.40 63.85 96 70.85 107.55 146 97.40 168.35 47 47.15 64.85 97 71.60 109.70 147 97.40 168.35 48 47.90 65.85 98 71.60 109.70 148 97.40 168.35 49 48.70 66.80 99 72.30 111.80 149 97.40 168.35 50 49.50 67.75 100 72.30 111.80 150 97.40 168.35 1Additional surcharges apply to certain rural destinations in Canada.

92 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone C: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International Find your rate your Find FedEx ® ® ® ® • Mexico Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 31.75 N/A 48 lbs. $ 251.18 $ 213.71 FedEx® 1 lb. 50.00 N/A 49 254.92 215.49 Pak 2 lbs. 53.25 N/A 50 257.60 216.94 FedEx® 10kg Box 51 260.36 218.38 1–22 lbs. 128.27 N/A 52 263.22 220.05 FedEx® 25kg Box 53 265.89 221.71 1–56 lbs. 174.62 N/A 54 268.57 221.98 1 lb. $ 52.69 $ 50.33 55 271.24 223.51 2 lbs. 59.63 56.30 56 273.91 225.04 3 70.35 66.67 57 276.58 226.57 4 76.77 68.76 58 279.25 228.10 5 85.33 80.43 59 282.07 231.47

6 93.35 87.69 O ther Packaging / Maximum Weight in Lbs. 60 284.88 231.72 7 101.38 94.70 A ll 61 287.42 234.50 8 109.94 100.84 62 289.97 239.32 9 115.02 101.09 63 292.64 239.57 10 120.37 105.54 64 295.32 239.82 Shipments in 11 127.06 113.26 65 298.12 241.65 12 128.02 113.51 66 300.93 243.40

O ther Packaging / Maximum Weight in Lbs. 13 136.42 117.51 67 303.61 245.01

A ll 14 141.24 121.50 68 306.28 246.56 15 146.05 125.48 69 308.55 248.10 16 151.94 129.47 70 310.83 249.50 17 157.55 133.46 71 313.38 250.89 Shipments in 18 162.10 137.44 72 315.91 251.17 19 165.21 148.32 73 318.19 252.70 20 168.07 152.53 74 320.46 253.46 21 170.39 154.84 75 323.01 254.59 22 170.66 155.09 76 325.54 256.28 23 173.87 155.34 77 327.55 256.53 24 174.12 165.11 78 329.56 258.06 25 174.37 165.36 79 332.23 259.59 26 185.91 170.89 80 334.91 261.12 27 193.40 171.14 81 336.92 262.65 28 197.95 175.98 82 338.92 264.18 29 200.89 176.23 83 340.66 265.71 30 203.30 182.79 84 342.40 267.24 31 205.44 184.77 85 344.67 268.77 32 206.51 185.89 86 346.94 270.30 33 208.91 187.00 87 347.91 271.83 34 210.25 191.20 88 348.82 273.36 35 212.39 191.45 89 350.83 274.89 36 213.73 192.77 90 352.83 276.42 37 216.40 195.46 91 355.50 280.51 38 218.81 196.69 92 358.18 280.76 39 221.49 197.61 93 359.78 281.01 40 225.77 198.99 94 361.39 282.54 41 228.44 199.67 95 362.99 284.07 42 231.92 200.35 96 364.60 285.60 43 234.59 201.79 97 366.47 287.13 Any fraction of a pound takes the next-higher 44 238.07 203.23 98 368.34 288.66 rate. Ancillary clearance service fees may 45 240.75 205.01 99 371.29 290.19 apply for special brokerage services, depending on commodity and country; 243.96 208.57 372.00 306.00 46 100 see p. 123 for details. 47 247.97 211.25

fedex.com 1.800.GoFedEx 1.800.463.3339 93 international package rates to zone d: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For FedEx International First FedEx® International International International International International International shipments to: First® Priority® Economy® Weight First® Priority® Economy® Envelope • Belgium up to 8 oz. $ 85.75 $ 40.75 N/A 48 lbs. $ 404.43 $ 359.43 $ 304.37 • England (U.K.) FedEx® 1 lb. 103.25 58.25 N/A 49 409.90 364.90 304.62 Pak 2 lbs. 103.25 58.25 N/A 50 410.15 365.15 304.87 • France FedEx® 10kg Box 51 420.40 375.40 305.12 • Netherlands (Holland) 1–22 lbs. N/A 143.88 N/A 52 424.96 379.96 305.37 FedEx® 25kg Box 53 427.06 382.06 305.62 1–56 lbs. N/A 216.44 N/A 54 433.12 388.12 305.87 For FedEx International Priority 1 lb. $ 106.86 $ 61.86 $ 56.31 55 439.17 394.17 307.82 and FedEx International Economy 2 lbs. 117.27 72.27 68.32 56 445.22 400.22 309.77 shipments to: 3 129.86 84.86 79.26 57 451.27 406.27 311.72 • Belgium 4 141.90 96.90 89.68 58 457.32 412.32 313.67 • Channel Islands (U.K.) 5 152.85 107.85 99.82 59 462.47 417.47 313.92

O ther Packaging / Maximum Weight in Lbs. • England (U.K.) 6 159.15 114.15 109.16 60 470.95 425.95 314.17 7 165.72 120.72 116.10 A ll 61 474.29 429.29 337.05 • France 8 171.74 126.74 121.70 62 483.27 438.27 337.30 • Ireland, Northern (U.K.) 9 179.68 134.68 124.77 63 485.49 440.49 337.55 • Ireland, Republic of 10 187.62 142.62 127.84 64 494.77 449.77 337.80 Shipments in 11 188.38 143.38 139.31 65 496.69 451.69 338.05 • Luxembourg 12 188.63 143.63 142.93 66 506.26 461.26 338.30 • Monaco O ther Packaging / Maximum Weight in Lbs. 13 204.32 159.32 151.06 67 507.90 462.90 338.55 • Netherlands (Holland) A ll 14 211.44 166.44 153.23 68 518.58 473.58 338.80 • Scotland (U.K.) 15 217.18 172.18 155.39 69 519.10 474.10 339.05 16 223.21 178.21 168.68 70 529.53 484.53 339.30 • Wales (U.K.) 17 229.78 184.78 171.22 71 530.30 485.30 339.55 Shipments in 18 236.02 191.02 171.47 72 540.30 495.30 339.80 19 242.07 197.07 172.02 73 540.59 495.59 340.05 20 248.44 203.44 172.27 74 551.50 506.50 340.30 21 255.51 210.51 176.20 75 551.79 506.79 340.55 22 260.44 215.44 191.49 76 562.69 517.69 340.80 23 260.69 215.69 196.41 77 563.00 518.00 342.74 24 260.94 215.94 201.31 78 568.45 523.45 342.99 25 261.19 216.19 208.30 79 571.33 526.33 345.83 26 283.43 238.43 215.28 80 574.20 529.20 346.08 27 288.09 243.09 224.46 81 585.40 540.40 347.63 28 294.11 249.11 229.16 82 592.36 547.36 349.17 29 298.76 253.76 233.61 83 592.67 547.67 350.72 30 305.06 260.06 238.06 84 602.36 557.36 352.26 31 305.31 260.31 238.32 85 602.66 557.66 353.81 32 305.56 260.56 248.48 86 610.84 565.84 355.35 33 323.67 278.67 251.95 87 611.09 566.09 356.90 34 323.92 278.92 252.59 88 622.03 577.03 359.74 35 335.17 290.17 252.84 89 622.33 577.33 359.99 36 340.37 295.37 253.09 90 625.35 580.35 361.53 37 345.85 300.85 253.34 91 630.81 585.81 363.08 38 350.50 305.50 266.72 92 633.28 588.28 364.62 39 357.07 312.07 266.97 93 639.60 594.60 366.17 40 362.00 317.00 267.22 94 645.60 600.60 369.01 41 367.47 322.47 267.47 95 650.50 605.50 369.26 42 371.58 326.58 267.72 96 655.73 610.73 370.80 378.15 333.15 267.97 97 662.29 617.29 395.83 43 Any fraction of a pound takes the next-higher 44 382.53 337.53 268.22 98 667.50 622.50 397.47 rate. Ancillary clearance service fees may 45 387.73 342.73 270.29 99 673.20 628.20 399.12 apply for special brokerage services, depending on commodity and country; 46 393.21 348.21 289.53 100 674.00 629.00 400.00 see p. 123 for details. 47 399.23 354.23 302.16

94 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone E: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For FedEx International First

® International International International International International International shipments to:

FedEx rate your Find First® Priority® Economy® Weight First® Priority® Economy® Envelope • Germany up to 8 oz. $ 85.75 $ 40.75 N/A 48 lbs. $ 404.43 $ 359.43 $ 312.53 • Italy FedEx® 1 lb. 103.25 58.25 N/A 49 409.90 364.90 312.78 Pak 2 lbs. 103.25 58.25 N/A 50 415.11 370.11 313.03 FedEx® 10kg Box 51 420.40 375.40 313.28 For FedEx International Priority 1–22 lbs. N/A 149.71 N/A 52 424.96 379.96 314.20 and FedEx International Economy FedEx® 25kg Box 53 427.06 382.06 317.57 shipments to: 1–56 lbs. N/A 227.71 N/A 433.12 388.12 319.03 54 • Germany 1 lb. $ 106.86 $ 61.86 $ 56.31 55 439.17 394.17 321.57 2 lbs. 117.27 72.27 68.32 56 445.22 400.22 324.11 • Italy 3 129.86 84.86 79.26 57 451.27 406.27 326.65 • San Marino 4 141.90 96.90 89.68 58 457.32 412.32 329.19 • Vatican City 5 152.85 107.85 99.82 59 462.47 417.47 337.26

6 159.15 114.15 109.16 O ther Packaging / Maximum Weight in Lbs. 60 470.95 425.95 346.61 7 165.72 120.72 116.10 A ll 61 474.29 429.29 346.86 8 171.74 126.74 121.70 62 483.27 438.27 347.63 9 179.68 134.68 127.84 63 485.49 440.49 353.63 10 187.62 142.62 133.18 64 494.77 449.77 353.88 Shipments in 11 193.37 148.37 139.31 65 496.69 451.69 354.13 12 194.46 149.46 142.93 66 506.26 461.26 354.38

O ther Packaging / Maximum Weight in Lbs. 13 204.32 159.32 151.06 67 507.90 462.90 354.63

A ll 14 211.44 166.44 157.19 68 518.58 473.58 354.88 15 217.18 172.18 163.34 69 519.10 474.10 355.13 16 223.21 178.21 168.68 70 529.53 484.53 355.38 17 229.78 184.78 173.75 71 530.30 485.30 355.63 Shipments in 18 236.02 191.02 178.00 72 540.30 495.30 355.88 19 242.07 197.07 183.89 73 540.59 495.59 356.13 20 248.44 203.44 189.50 74 551.50 506.50 358.99 21 255.51 210.51 194.30 75 551.79 506.79 359.24 22 260.44 215.44 199.64 76 562.69 517.69 359.49 23 266.19 221.19 204.71 77 563.00 518.00 359.74 24 272.21 227.21 210.36 78 573.89 528.89 359.99 25 272.46 227.46 215.12 79 574.21 529.21 360.76 26 283.43 238.43 220.19 80 585.10 540.10 362.58 27 288.09 243.09 224.46 81 585.40 540.40 362.83 28 294.11 249.11 224.71 82 592.36 547.36 363.08 29 298.76 253.76 227.97 83 592.67 547.67 364.37 30 305.06 260.06 228.22 84 602.36 557.36 364.62 31 310.26 265.26 228.47 85 602.66 557.66 366.44 32 318.47 273.47 245.67 86 610.84 565.84 366.69 33 323.67 278.67 245.92 87 611.13 566.13 366.94 34 329.70 284.70 250.56 88 622.03 577.03 367.71 35 335.17 290.17 250.81 89 622.33 577.33 368.49 36 340.37 295.37 251.06 90 625.35 580.35 369.26 37 345.85 300.85 251.31 91 630.81 585.81 370.03 38 350.50 305.50 251.56 92 633.28 588.28 371.33 39 357.07 312.07 258.44 93 639.60 594.60 371.58 40 362.00 317.00 267.38 94 645.60 600.60 372.35 41 367.47 322.47 279.18 95 650.50 605.50 373.12 42 371.58 326.58 279.43 96 655.73 610.73 373.89 378.15 333.15 279.68 97 662.29 617.29 374.67 43 Any fraction of a pound takes the next-higher 44 382.53 337.53 283.20 98 667.50 622.50 375.44 rate. Ancillary clearance service fees may 45 387.73 342.73 305.34 99 673.20 628.20 376.21 apply for special brokerage services, depending on commodity and country; 46 393.21 348.21 305.59 100 674.00 629.00 400.00 see p. 123 for details. 47 399.23 354.23 312.28

fedex.com 1.800.GoFedEx 1.800.463.3339 95 international package rates to zone f: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International FedEx ® ® ® ® • Hong Kong Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 39.50 N/A 48 lbs. $ 345.84 $ 291.27 • Macau FedEx® 1 lb. 55.75 N/A 49 351.31 292.28 • Singapore Pak 2 lbs. 55.75 N/A 50 356.49 293.71 • Taiwan FedEx® 10kg Box 51 356.79 297.99 1–22 lbs. 148.71 N/A 52 362.82 300.78 FedEx® 25kg Box 53 363.11 304.88 1–56 lbs. 221.18 N/A 54 368.86 306.89 1 lb. $ 58.41 $ 54.14 55 374.61 310.65 2 lbs. 67.52 65.40 56 380.36 314.41 3 82.42 76.09 57 386.11 318.17 4 94.11 86.54 58 391.86 321.93 5 104.75 95.52 59 396.77 325.28

6 110.70 104.05 O ther Packaging / Maximum Weight in Lbs. 60 407.71 333.33 7 117.44 110.45 A ll 61 408.00 337.19 8 125.23 116.65 62 418.35 338.92 9 130.62 116.90 63 418.63 346.98 10 136.66 120.42 64 429.00 347.23 Shipments in 11 142.41 133.87 65 429.29 347.48 12 148.46 134.12 66 439.65 349.07

O ther Packaging / Maximum Weight in Lbs. 13 152.48 142.19 67 439.94 350.63

A ll 14 158.53 142.44 68 450.29 352.92 15 164.28 152.27 69 450.58 355.22 16 170.33 152.52 70 460.94 357.51 17 176.08 158.38 71 461.22 359.81 Shipments in 18 181.54 161.88 72 470.73 362.10 19 187.30 167.63 73 471.01 364.40 20 193.34 177.27 74 481.37 366.69 21 200.82 177.52 75 481.66 368.99 22 209.05 185.06 76 492.01 373.33 23 214.63 189.02 77 492.30 373.58 24 220.68 195.65 78 502.66 375.87 25 220.93 195.90 79 502.95 378.17 26 231.33 200.96 80 513.31 380.46 27 236.10 213.92 81 513.60 382.76 28 241.84 214.17 82 513.85 385.05 29 246.47 214.42 83 514.10 387.35 30 252.34 218.91 84 514.87 389.64 31 257.30 223.29 85 530.00 391.94 32 264.12 227.68 86 537.77 394.23 33 269.31 232.07 87 538.06 396.53 34 274.77 239.81 88 548.41 398.82 35 280.53 244.26 89 548.69 401.12 36 285.71 245.21 90 556.47 403.41 37 291.17 248.97 91 556.75 405.71 38 296.26 254.82 92 564.81 408.00 39 301.82 257.84 93 565.10 410.30 40 306.42 260.73 94 575.16 412.59 41 311.60 264.74 95 575.41 414.89 42 316.50 268.17 96 586.39 417.18 43 321.67 271.63 97 586.68 419.48 Any fraction of a pound takes the next-higher 44 326.56 275.63 98 596.74 421.77 rate. Ancillary clearance service fees may 45 331.75 286.11 99 597.03 424.07 apply for special brokerage services, depending on commodity and country; 46 335.20 286.36 100 606.00 447.00 see p. 123 for details. 47 340.67 289.65

96 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone G: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International FedEx ® ® ® ® • Japan rate your Find Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 39.50 N/A 48 lbs. $ 345.84 $ 278.31 • Korea, South FedEx® 1 lb. 55.75 N/A 49 351.31 281.41 Pak 2 lbs. 55.75 N/A 50 356.49 284.50 FedEx® 10kg Box 51 356.79 286.64 1–22 lbs. 137.41 N/A 52 362.82 291.17 FedEx® 25kg Box 53 363.11 293.14 1–56 lbs. 213.62 N/A 54 368.86 295.65 1 lb. $ 60.09 $ 54.14 55 374.61 299.41 2 lbs. 70.19 65.40 56 380.36 303.17 3 82.42 75.45 57 386.11 306.93 4 94.11 85.80 58 391.86 310.69 5 104.75 95.52 59 396.77 313.17

6 110.74 104.05 O ther Packaging / Maximum Weight in Lbs. 60 407.71 318.35 7 117.25 110.45 A ll 61 408.00 319.93 8 125.23 111.38 62 418.35 336.71 9 130.62 121.87 63 418.63 336.96 10 136.66 122.12 64 429.00 338.44 Shipments in 11 136.91 132.02 65 429.29 339.92 12 137.16 132.27 66 439.65 341.40

O ther Packaging / Maximum Weight in Lbs. 13 152.48 144.22 67 439.90 342.88

A ll 14 152.73 149.41 68 450.29 344.36 15 164.28 149.66 69 450.58 347.06 16 170.33 151.45 70 460.94 347.31 17 176.08 151.70 71 461.22 348.79 Shipments in 18 181.54 164.96 72 462.88 351.50 19 187.30 172.28 73 463.13 351.75 20 193.34 172.53 74 463.38 353.23 21 200.82 183.50 75 481.66 354.71 22 209.13 183.75 76 492.01 356.19 23 212.87 192.59 77 492.30 357.67 24 213.12 192.84 78 502.66 359.15 25 213.37 193.09 79 502.95 360.63 26 219.30 194.30 80 513.30 362.10 27 236.10 208.04 81 513.56 363.58 28 241.94 208.29 82 513.81 366.29 29 246.47 208.54 83 514.06 366.54 30 252.46 212.18 84 514.31 368.02 31 257.40 216.43 85 517.42 369.50 32 257.65 220.67 86 517.67 370.98 33 269.31 224.93 87 517.95 372.46 34 274.77 228.89 88 527.94 373.94 35 280.53 233.05 89 528.19 375.42 36 285.71 240.35 90 535.68 376.89 37 291.17 240.60 91 556.75 378.37 38 296.35 244.76 92 557.00 379.85 39 301.82 248.14 93 557.25 382.56 40 306.42 252.05 94 557.50 382.81 41 306.67 267.61 95 557.75 384.29 42 316.50 267.86 96 559.21 385.77 43 321.67 268.11 97 564.48 388.48 Any fraction of a pound takes the next-higher 44 326.56 270.15 98 596.73 388.73 rate. Ancillary clearance service fees may 45 331.75 272.19 99 597.03 390.21 apply for special brokerage services, depending on commodity and country; 46 335.20 274.23 100 606.00 410.00 see p. 123 for details. 47 340.67 276.27

fedex.com 1.800.GoFedEx 1.800.463.3339 97 international package rates to zone h: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx FedEx FedEx For FedEx International First FedEx® International International International International International International shipments to: First® Priority® Economy® Weight First® Priority® Economy® Envelope • Spain up to 8 oz. $ 91.50 $ 46.50 N/A 48 lbs. $ 454.81 $ 409.81 $ 365.39 • Switzerland FedEx® 1 lb. 112.50 67.50 N/A 49 461.15 416.15 370.19 Pak 2 lbs. 112.50 67.50 N/A 50 466.88 421.88 375.53 FedEx® 10kg Box 51 467.19 422.19 379.53 For FedEx International Priority 1–22 lbs. N/A 178.21 N/A 52 480.48 435.48 383.53 and FedEx International Economy shipments to: FedEx® 25kg Box 53 480.77 435.77 386.34 1–56 lbs. N/A 257.18 N/A 54 488.00 443.00 389.14 • Andorra 1 lb. $ 119.18 $ 74.18 $ 66.58 55 494.65 449.65 391.47 • Austria 2 lbs. 133.42 88.42 76.82 56 501.30 456.30 393.80 • Azores (Portugal) 3 144.64 99.64 88.02 57 507.95 462.95 396.13 4 155.63 110.63 99.25 58 514.60 469.60 398.46 • Denmark 5 164.08 119.08 109.81 59 521.54 476.54 400.95 • Faroe Islands 6 172.56 127.56 120.05 O ther Packaging / Maximum Weight in Lbs. 60 535.43 490.43 403.75 Finland

A ll • 7 180.23 135.23 128.64 61 535.74 490.74 407.29 8 189.26 144.26 137.45 62 548.73 503.73 407.60 • Greece 9 199.94 154.94 147.85 63 549.02 504.02 411.76 • Greenland 10 207.33 162.33 155.28 64 561.71 516.71 412.07

Shipments in • Iceland 11 216.36 171.36 162.95 65 562.02 517.02 413.84 • Liechtenstein 12 222.96 177.96 169.69 66 575.01 530.01 415.92

O ther Packaging / Maximum Weight in Lbs. 13 230.32 185.32 177.03 67 575.30 530.30 418.00 • Madeira (Portugal) A ll 14 238.26 193.26 184.41 68 588.60 543.60 420.40 • Malta 15 244.29 199.29 190.56 69 588.89 543.89 423.92 • Norway 16 253.32 208.32 197.76 70 601.28 556.28 424.25 17 259.71 214.71 204.44 71 601.57 556.57 425.85 • Portugal Shipments in 18 265.44 220.44 211.11 72 614.87 569.87 427.77 • Spain 19 271.78 226.78 217.25 73 615.17 570.17 431.29 • Sweden 20 278.74 233.74 221.79 74 627.55 582.55 431.60 Switzerland 21 285.98 240.98 227.39 75 627.85 582.85 434.17 • 22 295.34 250.34 233.00 76 641.15 596.15 435.73 23 298.66 253.66 239.14 77 641.44 596.44 436.25 24 301.68 256.68 244.48 78 654.43 609.43 436.62 25 301.93 256.93 250.34 79 654.73 609.73 436.98 26 317.40 272.40 255.69 80 667.41 622.41 437.34 27 322.83 277.83 260.76 81 667.71 622.71 437.70 28 329.17 284.17 265.83 82 680.70 635.70 438.06 29 335.82 290.82 271.17 83 681.00 636.00 438.41 30 341.86 296.86 276.24 84 681.25 636.25 438.77 31 347.89 302.89 281.31 85 692.79 647.79 439.14 32 354.54 309.54 286.38 86 704.26 659.26 439.51 33 361.19 316.19 291.71 87 704.56 659.56 439.86 34 367.53 322.53 296.52 88 713.93 668.93 440.23 35 373.87 328.87 301.86 89 714.23 669.23 440.58 36 379.61 334.61 307.20 90 727.51 682.51 440.94 37 385.95 340.95 313.13 91 727.82 682.82 441.20 38 391.99 346.99 318.59 92 740.32 695.32 441.67 39 398.33 353.33 323.38 93 741.11 696.11 442.04 40 404.06 359.06 328.18 94 753.19 708.19 442.39 41 410.41 365.41 333.36 95 753.79 708.79 442.75 42 417.05 372.05 336.55 96 762.77 717.77 443.00 423.70 378.70 340.30 97 763.46 718.46 443.25 43 Any fraction of a pound takes the next-higher 44 430.35 385.35 345.37 98 773.72 728.72 443.50 rate. Ancillary clearance service fees may 45 436.07 391.07 350.70 99 776.74 731.74 443.75 apply for special brokerage services, depending on commodity and country; 46 442.41 397.41 356.05 100 780.00 735.00 444.00 see p. 123 for details. 47 448.77 403.77 360.85

98 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone i: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to:

® International International International International

FedEx ® ® ® ® • Anguilla rate your Find Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 40.00 N/A 48 lbs. $ 379.04 $ 309.35 • Antigua FedEx® 1 lb. 55.25 N/A 49 379.29 309.60 • Aruba Pak 57.75 N/A 382.29 313.23 2 lbs. 50 • Bahamas FedEx® 10kg Box 51 407.71 316.70 1–22 lbs. 143.05 N/A 52 407.96 320.16 • Barbados FedEx® 25kg Box 53 408.21 323.48 • Barbuda 1–56 lbs. 223.18 N/A 54 412.51 327.08 • Bermuda 1 lb. $ 60.21 $ 54.81 55 421.12 330.69 • Bonaire 2 lbs. 69.48 67.52 56 429.73 334.30 3 82.11 78.12 57 438.34 337.91 • British Virgin Islands 4 92.69 87.53 58 446.95 341.52 • Cayman Islands 5 104.56 92.64 59 447.20 344.69 • Curaçao 6 113.53 103.52 O ther Packaging / Maximum Weight in Lbs. 60 447.45 347.88 7 121.56 110.80 A ll 61 473.34 351.64 • Dominica 8 129.26 113.48 62 476.71 355.40 • Dominican Republic 9 134.80 120.31 63 476.96 361.72 • Grenada 10 136.03 126.19 64 489.17 366.77 Shipments in • Guadeloupe 11 142.55 131.55 65 498.12 367.02 12 142.80 136.66 66 501.60 370.78 • Haiti O ther Packaging / Maximum Weight in Lbs. 13 146.34 141.23 67 510.51 374.54 • Jamaica A ll 14 163.13 145.31 68 513.53 378.30 • Martinique 15 169.65 150.66 69 513.78 382.06 16 182.99 156.02 70 514.03 385.82 • Montserrat 17 183.24 161.36 71 515.59 393.09 • Netherlands Antilles Shipments in 18 189.45 167.84 72 537.89 393.34 • Saba 19 197.27 173.48 73 538.14 397.10 • St. Barthelemy 20 208.73 179.10 74 538.39 400.86 21 221.93 184.74 75 538.64 404.62 • St. Croix (U.S. Virgin Islands) 22 222.18 190.36 76 560.09 408.38 • St. Eustatius 23 222.43 195.97 77 560.34 412.14 • St. John (U.S. Virgin Islands) 24 222.68 201.61 78 560.59 415.90 25 222.93 207.24 79 560.84 418.01 • St. Kitts and Nevis 26 242.04 212.86 80 561.09 420.12 • St. Lucia 27 252.79 218.47 81 576.71 422.23 • St. Maarten/St. Martin 28 253.04 222.55 82 576.96 424.34 • St. Thomas (U.S. Virgin Islands) 29 253.29 228.16 83 577.21 426.46 30 259.94 232.74 84 582.42 428.57 • St. Vincent 31 266.58 237.34 85 585.16 430.68 • Trinidad and Tobago 32 278.31 241.54 86 608.15 432.79 • Turks and Caicos Islands 33 284.31 246.06 87 608.40 434.90 34 289.26 249.98 88 608.65 440.03 • U.S. Virgin Islands 35 296.03 254.50 89 608.90 440.28 36 299.42 258.41 90 609.15 442.39 37 317.53 262.33 91 619.46 444.50 38 317.78 266.85 92 643.82 446.61 39 324.71 271.60 93 650.92 448.72 40 324.96 276.34 94 651.17 450.84 41 331.21 280.01 95 651.42 452.95 42 350.83 282.82 96 651.67 456.92 357.05 286.73 97 651.92 457.17 43 Any fraction of a pound takes the next-higher 44 363.83 290.34 98 652.22 459.28 rate. Ancillary clearance service fees may 45 364.08 293.95 99 682.23 461.39 apply for special brokerage services, depending on commodity and country; 46 377.62 298.17 100 686.00 481.00 see p. 123 for details. 47 378.79 309.10

fedex.com 1.800.GoFedEx 1.800.463.3339 99 international package rates to zone j: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International FedEx ® ® ® ® • Australia Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 47.25 N/A 48 lbs. $ 473.48 $ 410.49 • Bahrain FedEx® 1 lb. 64.75 N/A 49 481.13 416.02 • Brunei Pak 69.50 N/A 489.09 420.37 2 lbs. 50 • Cyprus FedEx® 10kg Box 51 489.38 425.24 1–22 lbs. 172.80 N/A 52 509.10 430.10 • East Timor FedEx® 25kg Box 53 509.41 434.95 • Egypt 1–56 lbs. 284.93 N/A 54 515.81 439.07 • Indonesia 1 lb. $ 65.04 $ 64.59 55 525.59 442.96 • Israel 2 lbs. 78.67 75.33 56 535.37 446.85 3 91.26 85.72 57 545.15 450.74 • Jordan 4 102.16 95.30 58 554.93 454.63 • Kuwait 5 112.46 105.32 59 562.11 462.46 • Lebanon 6 123.07 114.76 O ther Packaging / Maximum Weight in Lbs. 60 582.84 462.76 7 133.96 126.25 A ll 61 583.31 470.54 • Malaysia 8 144.27 136.21 62 598.62 470.86 • New Zealand 9 155.16 145.49 63 598.92 477.80 • Oman 10 165.76 155.07 64 615.16 479.27 Shipments in • Palestine Autonomous 11 172.30 162.63 65 619.54 483.66 12 172.55 171.80 66 630.59 486.59 • Philippines O ther Packaging / Maximum Weight in Lbs. 13 193.15 183.45 67 635.72 489.51 • Qatar A ll 14 203.46 191.61 68 645.41 492.45 • Syria1 15 213.47 199.76 69 651.63 495.38 16 222.01 207.05 70 660.85 498.31 • Thailand 17 230.25 213.98 71 667.23 501.23 • Turkey Shipments in 18 237.92 219.52 72 673.45 504.18 • United Arab Emirates 19 245.86 227.69 73 683.13 507.10 • Vietnam 20 253.81 235.85 74 689.78 507.75 21 261.77 243.42 75 699.62 508.35 • Yemen Arab Republic 22 269.72 249.84 76 705.02 508.95 23 277.65 256.84 77 714.93 509.55 24 284.43 263.55 78 720.42 510.16 25 284.68 269.38 79 730.83 510.76 26 299.74 276.08 80 735.21 511.36 27 307.10 283.07 81 746.74 511.96 28 315.06 289.21 82 750.04 512.56 29 323.01 296.20 83 762.05 513.17 30 330.96 302.61 84 762.91 513.77 31 338.91 308.15 85 763.24 514.02 32 347.14 314.57 86 763.78 514.27 33 355.10 320.11 87 778.51 514.52 34 362.77 326.23 88 778.84 516.18 35 370.71 334.98 89 779.13 516.43 36 378.66 340.80 90 779.45 516.68 37 386.61 345.76 91 795.15 516.93 38 394.57 353.92 92 795.46 518.59 39 401.93 362.92 93 809.89 519.19 40 409.88 368.51 94 810.19 519.44 41 417.81 373.46 95 824.63 519.69 42 425.77 378.70 96 824.95 521.00 1 Service suspended as of publication date. 433.72 384.24 97 839.37 521.60 43 Any fraction of a pound takes the next-higher 44 441.67 389.50 98 839.67 522.20 rate. Ancillary clearance service fees may 45 449.62 394.45 99 846.34 522.75 apply for special brokerage services, depending on commodity and country; 46 457.57 399.69 100 853.00 523.00 see p. 123 for details. 47 465.52 405.23

100 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone k: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International FedEx ® ® ® ® • Belize rate your Find Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 60.75 N/A 48 lbs. $ 739.44 $ 645.45 • Cambodia FedEx® 1 lb. 77.25 N/A 49 749.77 654.53 • Cook Islands Pak 91.00 N/A 760.38 654.78 2 lbs. 50 • Costa Rica FedEx® 10kg Box 51 779.93 655.03 1–22 lbs. 280.02 N/A 52 782.14 676.18 • El Salvador FedEx® 25kg Box 53 801.93 679.92 • Fiji 1–56 lbs. 473.42 N/A 54 803.86 685.52 • Guam 1 lb. $ 81.84 $ 72.64 55 814.34 691.13 • Guatemala 2 lbs. 102.52 93.05 56 824.82 696.74 3 122.91 113.22 57 835.30 702.35 • Honduras 4 143.85 132.71 58 845.78 707.96 • Laos 5 163.70 151.94 59 856.93 713.67 • New Caledonia 6 184.11 171.44 O ther Packaging / Maximum Weight in Lbs. 60 868.07 713.94 7 204.50 190.13 A ll 61 878.95 714.22 • Nicaragua 8 223.53 206.16 62 889.83 714.48 • Panama 9 241.76 207.17 63 900.71 714.75 • Papua New Guinea 10 260.25 236.86 64 911.58 715.00 Shipments in • Saipan 11 278.47 251.82 65 922.19 715.25 12 279.77 266.24 66 932.80 715.50 • Vanuatu

O ther Packaging / Maximum Weight in Lbs. 13 313.83 281.19 67 943.54 715.75

A ll 14 314.08 294.55 68 954.28 716.00 15 347.01 308.17 69 964.74 716.25 16 362.78 321.25 70 975.22 716.50 17 377.46 334.07 71 986.24 716.75 Shipments in 18 390.79 347.42 72 997.24 717.00 19 404.11 360.77 73 1007.99 717.25 20 417.72 374.13 74 1018.73 717.50 21 432.67 382.94 75 1028.65 717.75 22 447.08 394.69 76 1038.59 718.00 23 459.87 407.51 77 1048.78 718.25 24 472.92 417.39 78 1049.04 718.50 25 473.17 428.60 79 1049.29 718.75 26 498.21 439.56 80 1079.38 719.00 27 511.27 451.04 81 1079.63 719.25 28 524.32 461.46 82 1079.88 719.50 29 535.20 471.61 83 1080.13 719.75 30 546.62 481.48 84 1103.58 720.00 31 557.22 490.30 85 1103.84 720.25 32 568.38 499.64 86 1113.37 720.50 33 579.80 508.99 87 1113.63 720.75 34 590.40 518.07 88 1113.88 721.00 35 601.01 527.41 89 1114.13 721.25 36 612.16 536.49 90 1132.95 721.50 37 622.49 545.57 91 1140.57 721.75 38 633.37 554.65 92 1142.74 722.00 39 644.80 563.73 93 1145.71 722.25 40 655.40 572.55 94 1150.26 722.50 41 666.01 581.63 95 1150.55 722.75 42 676.61 590.71 96 1157.52 723.00 687.49 590.96 97 1157.82 723.25 43 Any fraction of a pound takes the next-higher 44 687.74 608.87 98 1171.16 723.50 rate. Ancillary clearance service fees may 45 708.97 617.95 99 1171.45 723.75 apply for special brokerage services, depending on commodity and country; 46 717.68 627.29 100 1184.00 724.00 see p. 123 for details. 47 728.83 636.37

fedex.com 1.800.GoFedEx 1.800.463.3339 101 international package rates to zone l: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: ® International International International International FedEx ® ® ® ® • Argentina Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 60.75 N/A 48 lbs. $ 739.44 $ 645.45 • Bolivia FedEx® 1 lb. 77.25 N/A 49 749.77 654.53 • Brazil Pak 97.00 N/A 760.38 663.34 2 lbs. 50 • Chile FedEx® 10kg Box 51 779.93 672.43 1–22 lbs. 278.97 N/A 52 782.14 677.10 • Colombia FedEx® 25kg Box 53 801.94 681.77 • Ecuador 1–56 lbs. 460.62 N/A 54 803.88 686.58 • French Guiana 1 lb. $ 81.84 $ 72.64 55 814.35 686.83 • Guyana 2 lbs. 102.52 93.05 56 824.82 687.08 3 122.91 113.22 57 835.29 687.33 • Paraguay 4 143.85 132.71 58 845.76 687.58 • Peru 5 163.70 151.94 59 856.93 713.67 • Suriname 6 184.11 171.44 O ther Packaging / Maximum Weight in Lbs. 60 868.07 713.95 7 204.50 190.13 A ll 61 878.95 714.22 • Uruguay 8 223.53 206.16 62 889.83 714.49 • Venezuela 9 241.76 221.37 63 900.71 714.75 10 260.25 236.86 64 911.58 715.00 Shipments in 11 278.47 251.82 65 922.19 715.25 12 278.72 266.24 66 932.80 715.50

O ther Packaging / Maximum Weight in Lbs. 13 313.83 281.19 67 943.54 715.75

A ll 14 329.87 294.55 68 954.28 716.00 15 347.01 308.17 69 964.75 716.25 16 362.78 321.25 70 975.22 716.50 17 377.46 321.50 71 986.24 716.75 Shipments in 18 390.79 347.42 72 997.25 717.00 19 404.11 360.77 73 1007.99 717.25 20 417.72 374.13 74 1018.73 717.50 21 432.67 382.94 75 1028.66 717.75 22 447.08 394.69 76 1038.59 718.00 23 459.87 407.51 77 1048.79 718.25 24 460.12 417.39 78 1058.98 718.50 25 460.37 417.65 79 1069.19 718.75 26 498.21 439.56 80 1079.38 719.00 27 511.27 451.04 81 1086.73 719.25 28 524.32 461.46 82 1094.06 719.50 29 535.20 471.61 83 1098.82 719.75 30 546.62 481.48 84 1103.59 720.00 31 557.22 490.30 85 1108.48 720.25 32 568.38 499.64 86 1113.38 720.50 33 579.80 508.99 87 1118.14 720.75 34 590.40 518.07 88 1122.89 721.00 35 601.01 527.41 89 1127.93 721.25 36 612.16 536.48 90 1132.95 721.50 37 622.49 536.74 91 1140.56 721.75 38 633.37 554.65 92 1142.73 722.00 39 644.80 563.73 93 1145.72 722.25 40 655.40 572.55 94 1150.26 722.50 41 666.01 581.63 95 1150.56 722.75 42 676.61 590.71 96 1157.53 723.00 687.49 599.79 1157.83 723.25 43 97 Any fraction of a pound takes the next-higher 44 698.10 608.87 98 1171.16 723.50 rate. Ancillary clearance service fees may 45 708.97 617.95 99 1171.46 723.75 apply for special brokerage services, depending on commodity and country; 46 717.68 627.29 100 1184.00 724.00 see p. 123 for details. 47 728.83 636.37

102 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone m: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to: • Libya ® International International International International • Lithuania FedEx ® ® ® ® • Albania rate your Find Priority Economy Weight Priority Economy Macedonia Envelope • Algeria • up to 8 oz. $ 95.75 N/A 48 lbs. $ 886.57 $ 662.17 Madagascar • American Samoa • ® 1 lb. 112.50 N/A 49 898.25 667.08 Malawi FedEx • Angola • Pak 2 lbs. 135.00 N/A 50 910.49 679.07 Mali • Armenia • ® 51 913.14 685.60 Marshall Islands FedEx 10kg Box • Azerbaijan • 1–22 lbs. 294.53 N/A 52 936.05 692.15 Mauritania • Belarus • ® 53 938.16 697.04 Mauritius FedEx 25kg Box • Benin • 1–56 lbs. 532.67 N/A 54 950.36 697.30 Micronesia • Bosnia-Herzegovina • 1 lb. $ 118.57 $ 74.12 55 962.86 704.39 Moldova • Botswana • 2 lbs. 136.34 94.55 56 975.36 711.48 Mongolia • Bulgaria • 3 167.86 115.26 57 987.86 718.57 Montenegro • Burkina Faso • 4 189.85 135.97 58 1000.36 725.66 Morocco • Burundi • 5 211.85 155.87 59 1012.90 736.29 Mozambique • Cameroon • 6 226.80 175.76 O ther Packaging / Maximum Weight in Lbs. 60 1035.59 736.54 Namibia • Cape Verde • 7 246.11 195.11 A ll 61 1037.91 742.01 Niger • Central African • 8 264.33 197.88 62 1060.07 744.89 Republic1, 2 • Nigeria 9 281.19 227.26 63 1062.61 750.59 • Chad • Palau 10 281.44 243.07 64 1084.27 752.02 Congo • Poland Shipments in • 11 294.03 258.33 65 1087.34 754.28 • Croatia • Reunion Island 12 294.28 273.04 66 1109.57 756.72 • Czech Republic • Romania O ther Packaging / Maximum Weight in Lbs. 13 344.00 288.30 67 1112.34 759.18 • Democratic Republic • Russia A ll 14 368.76 302.20 68 1133.77 764.62 of Congo • Rwanda 15 388.08 316.10 69 1137.36 764.88 • Djibouti • Samoa 16 406.84 329.45 70 1159.06 765.13 • Equatorial Guinea1 • Saudi Arabia 17 424.52 342.53 71 1162.37 777.16 • Eritrea • Senegal Shipments in 18 445.73 356.70 72 1183.81 780.98 • Estonia • Serbia 19 463.68 369.78 73 1187.08 784.80 • Ethiopia • Seychelles 1, 2 20 481.04 383.40 74 1208.55 786.43 • French Polynesia • Sierra Leone 21 503.71 392.94 75 1208.80 788.88 • Gabon • Slovak Republic 22 522.00 404.39 76 1233.31 791.34 • Gambia • Slovenia 23 531.92 417.47 77 1236.82 793.79 • Georgia • South Africa 24 532.17 428.37 78 1258.05 794.04 • Ghana • Swaziland 25 532.42 439.81 79 1262.13 798.69 • Gibraltar • Tanzania 26 577.07 451.26 80 1262.38 798.94 • Guinea • Togo 1, 2 27 593.12 462.70 81 1286.24 803.59 • Guinea-Bissau • Tonga 28 609.71 473.33 82 1306.99 806.04 • Hungary • Tunisia 1 29 624.40 483.41 83 1310.94 808.49 • Ivory Coast • Turkmenistan 30 640.72 494.31 84 1311.20 808.75 • Kazakhstan • Uganda 31 655.95 502.49 85 1335.96 813.41 • Kenya • Ukraine 32 672.54 512.57 86 1346.78 815.86 • Kyrgyzstan • Uzbekistan 33 687.22 522.38 87 1357.59 818.30 • Latvia • Wallis and Futuna 34 702.45 530.01 88 1382.61 820.76 • Lesotho • Zambia 35 717.14 539.55 89 1385.97 821.02 • Liberia • Zimbabwe 36 732.37 548.81 90 1407.09 821.27 37 746.50 556.99 91 1410.70 821.52 38 760.38 566.52 92 1432.65 830.57 39 774.52 575.79 93 1435.72 833.03 40 786.76 585.60 94 1456.57 835.47 41 799.27 594.32 95 1460.43 835.73 1 Service suspended as of publication date. 2  42 812.32 603.04 96 1482.14 840.38 FedEx International Economy service is not available. 43 824.83 613.12 97 1485.73 840.64 any fraction of a pound takes the next-higher 44 836.53 623.48 98 1506.08 845.28 rate. Ancillary clearance service fees may 45 848.76 631.11 99 1510.46 845.54 apply for special brokerage services, depending on commodity and country; 46 861.27 643.10 100 1528.00 850.00 see p. 123 for details. 47 874.33 652.91

fedex.com 1.800.GoFedEx 1.800.463.3339 103 international package rates to zone n: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to:

® International International International International FedEx ® ® ® ® • China Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 47.00 N/A 48 lbs. $ 456.20 $ 397.76 FedEx® 1 lb. 65.50 N/A 49 463.56 398.01 Pak 2 lbs. 69.25 N/A 50 471.23 398.26 FedEx® 10kg Box 51 471.52 400.31 1–22 lbs. 171.97 N/A 52 481.02 402.35 FedEx® 25kg Box 53 490.52 404.39 1–56 lbs. 274.04 N/A 54 497.44 410.48 1 lb. $ 68.49 $ 67.25 55 506.41 411.02 2 lbs. 79.49 76.52 56 515.38 411.56 3 90.40 86.96 57 524.35 412.10 4 97.95 96.53 58 533.32 412.64 5 107.83 106.67 59 541.59 412.89

6 118.00 116.23 O ther Packaging / Maximum Weight in Lbs. 60 551.06 413.14 7 129.05 128.99 A ll 61 555.80 413.39 8 138.98 138.57 62 558.16 413.64 9 149.46 141.99 63 560.80 413.89 10 159.68 158.32 64 579.82 414.14 Shipments in 11 167.91 167.27 65 587.41 414.39 12 171.72 170.26 66 594.99 414.64

O ther Packaging / Maximum Weight in Lbs. 13 185.19 181.85 67 603.75 414.89

A ll 14 195.06 188.61 68 612.51 415.14 15 204.65 195.38 69 620.18 415.39 16 212.85 203.03 70 629.75 415.64 17 220.75 210.70 71 634.56 415.89 Shipments in 18 229.99 210.95 72 639.38 416.14 19 237.72 226.02 73 645.92 416.39 20 246.28 233.68 74 665.27 416.64 21 252.21 233.94 75 667.30 416.89 22 256.44 248.45 76 669.34 417.14 23 261.87 255.40 77 672.70 417.39 24 267.26 262.07 78 683.09 417.64 25 273.79 262.32 79 691.10 417.89 26 288.80 262.57 80 697.14 418.14 27 295.89 274.16 81 706.14 418.39 28 303.56 274.41 82 713.37 418.64 29 311.22 294.55 83 720.61 418.89 30 318.88 297.97 84 722.92 419.14 31 326.54 298.22 85 726.41 419.39 32 334.47 298.47 86 727.61 419.64 33 342.14 303.73 87 741.67 419.90 34 349.53 309.46 88 741.97 420.16 35 357.18 309.71 89 752.86 420.43 36 364.83 330.72 90 758.47 420.68 37 372.49 343.84 91 762.46 420.95 38 380.16 344.09 92 764.47 421.20 39 387.25 356.59 93 766.46 421.46 40 394.91 356.84 94 773.29 421.73 41 402.56 363.05 95 776.71 421.98 42 410.23 363.30 96 780.41 422.24 417.89 363.55 97 787.25 422.50 43 Any fraction of a pound takes the next-higher 44 425.55 387.32 98 797.16 422.76 rate. Ancillary clearance service fees may 45 429.38 392.25 99 802.12 423.02 apply for special brokerage services, depending on commodity and country; 46 433.21 397.25 100 808.00 424.00 see p. 123 for details. 47 448.53 397.51

104 fedex.com 1.800.GoFedEx 1.800.463.3339 international package rates to zone o: u.s. export Use these rates when shipping outbound from the U.S.

FedEx FedEx FedEx FedEx For shipments to:

® International International International International

FedEx ® ® ® ® • Afghanistan rate your Find Envelope Priority Economy Weight Priority Economy up to 8 oz. $ 48.00 N/A 48 lbs. $ 491.04 $ 421.26 • Bangladesh FedEx® 1 lb. 67.25 N/A 49 498.94 426.97 • Bhutan Pak 77.00 N/A 507.39 431.91 2 lbs. 50 • India FedEx® 10kg Box 51 515.47 439.87 1–22 lbs. 190.06 N/A 52 524.56 440.18 • Iraq FedEx® 25kg Box 53 532.58 448.12 • Maldives, Republic of 1–56 lbs. 304.31 N/A 54 541.45 448.43 • Nepal 1 lb. $ 71.37 $ 67.38 55 549.57 452.40 • Pakistan 2 lbs. 81.72 78.41 56 557.69 456.37 3 92.63 89.10 57 565.81 460.34 • Sri Lanka 4 104.05 98.90 58 573.93 464.31 5 114.53 109.30 59 581.75 472.30

6 125.33 119.10 O ther Packaging / Maximum Weight in Lbs. 60 592.41 472.62 7 136.42 131.71 A ll 61 598.24 480.57 8 147.53 141.48 62 607.67 480.89 9 158.01 152.09 63 615.04 489.17 10 168.67 161.15 64 622.66 489.46 Shipments in 11 179.57 168.77 65 630.93 489.72 12 189.81 178.29 66 639.01 497.11

O ther Packaging / Maximum Weight in Lbs. 13 200.56 187.80 67 647.73 501.08

A ll 14 210.50 195.73 68 655.90 505.37 15 221.30 204.35 69 664.82 509.44 16 229.44 216.15 70 672.80 513.52 17 237.62 224.65 71 681.91 519.75 Shipments in 18 246.78 233.17 72 688.88 524.36 19 254.88 241.57 73 698.71 528.98 20 262.98 249.16 74 706.32 533.32 21 271.08 257.30 75 715.50 537.65 22 279.77 264.08 76 722.67 541.85 23 287.87 270.59 77 732.59 546.05 24 295.96 277.37 78 738.74 550.37 25 304.06 283.87 79 749.38 554.67 26 312.76 290.38 80 755.64 556.32 27 320.85 297.16 81 766.47 557.64 28 329.25 303.93 82 766.81 560.28 29 337.35 310.44 83 778.17 563.27 30 346.05 312.25 84 784.48 563.58 31 354.14 312.51 85 784.77 565.06 32 362.25 330.22 86 809.20 565.32 33 370.33 337.01 87 809.52 569.75 34 378.73 343.79 88 822.73 574.42 35 386.84 350.30 89 823.04 575.79 36 394.58 356.35 90 823.35 577.14 37 402.21 361.96 91 823.65 578.50 38 409.02 367.17 92 839.94 579.88 39 416.65 372.89 93 840.25 581.23 40 423.46 377.99 94 855.62 581.49 41 435.45 383.70 95 855.92 581.74 42 443.63 388.81 96 871.30 581.99 451.53 394.53 97 871.60 582.24 43 any fraction of a pound takes the next-higher 44 459.43 399.62 98 886.66 588.04 rate. Ancillary clearance service fees may 45 467.61 405.34 99 886.96 589.41 apply for special brokerage services, depending on commodity and country; 46 474.96 410.45 100 901.00 590.00 see p. 123 for details. 47 483.14 416.17

fedex.com 1.800.GoFedEx 1.800.463.3339 105 FedEx Express Multiweight rates: u.s. export Use these rates when shipping outbound from the U.S. These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.

FedEx International First® Multiply by total shipment weight.

ZONES Weight D E H 100–999 lbs. $ 6.74 $ 6.74 $ 7.80 1,000+ lbs. 6.24 6.24 7.21

FedEx International Priority® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 3.28 $ 3.61 $ 3.72 $ 6.29 $ 6.29 $ 6.06 $ 6.06 $ 7.35 $ 6.86 $ 8.53 $ 11.84 $ 11.84 $ 15.28 $ 8.08 $ 9.01 1,000+ lbs. 3.02 3.32 3.42 5.79 5.79 5.58 5.58 6.76 6.31 7.85 10.89 10.89 14.06 7.43 8.29

FedEx International Economy® Multiply by total shipment weight.

ZONES Weight A B C D E F G H I J K L M N O 100–999 lbs. $ 2.56 $ 2.73 $ 3.06 $ 4.00 $ 4.00 $ 4.47 $ 4.10 $ 4.44 $ 4.81 $ 5.23 $ 7.24 $ 7.24 $ 8.50 $ 4.24 $ 5.90 1,000+ lbs. 2.38 2.54 2.82 3.36 3.36 3.93 3.61 3.91 4.23 4.65 6.44 6.44 7.82 4.20 5.43

106 fedex.com 1.800.GoFedEx 1.800.463.3339 fedex international first rates: u.s. import* Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES ® FedEx ACDEFGHIJKLMP Envelope up to 8 oz. $ 81.90 $ 74.60 $ 101.20 $ 101.20 $ 86.90 $ 101.30 $ 105.90 $ 85.65 $ 88.30 $ 87.25 $ 86.30 $ 115.45 $ 85.45

FedEx® 1 lb. 99.20 80.35 117.15 117.05 105.05 120.85 128.60 97.65 103.55 100.15 98.70 133.15 97.80 rate your Find Pak 2 lbs. 99.25 80.40 117.25 117.05 105.10 120.85 128.75 97.70 103.55 113.80 112.05 150.00 113.70 1 lb. $ 105.75 $ 81.77 $ 136.02 $ 135.93 $ 113.05 $ 143.05 $ 145.87 $ 100.82 $ 113.55 $ 112.92 $ 111.09 $ 169.77 $ 112.29 2 lbs. 113.91 86.22 148.85 148.54 125.61 155.64 160.32 111.87 126.10 126.54 124.39 198.56 125.28 3 121.84 91.07 158.98 158.99 136.30 167.88 172.26 119.69 138.65 140.53 137.60 226.16 137.35 4 129.49 94.85 172.60 172.61 145.73 180.47 188.14 127.40 151.21 153.82 150.87 253.75 149.03 5 137.18 98.91 183.48 182.99 154.98 192.19 202.57 135.27 163.24 167.28 163.97 281.34 159.90 6 144.71 102.38 192.50 192.48 164.22 203.91 212.67 142.42 175.29 181.05 176.89 307.74 170.74 7 152.06 105.58 200.77 200.23 173.20 215.63 222.77 149.81 187.34 193.68 190.01 334.88 181.40 8 159.31 108.76 208.90 208.92 181.88 226.23 236.45 157.08 197.57 205.68 201.33 360.53 191.49 9 166.61 111.95 217.03 216.45 190.58 236.80 248.75 164.36 207.80 217.68 213.01 386.93 202.18 10 173.90 115.13 224.53 224.52 199.85 248.12 261.75 171.63 218.04 229.69 224.68 413.32 211.71 11 180.81 118.32 232.69 232.71 207.68 257.93 274.13 178.48 227.53 238.76 233.51 434.92 221.14 12 187.22 121.50 240.19 239.52 216.71 268.52 284.86 185.34 237.01 247.84 242.34 456.50 229.34

O ther Packaging / Maximum Weight in Lbs. 13 193.17 124.70 247.74 247.03 224.47 279.09 297.33 192.19 246.49 256.91 251.17 478.10 238.16

A ll 14 199.61 127.88 255.26 254.52 233.59 289.66 308.73 199.05 255.98 265.99 260.00 499.68 247.69 15 206.03 131.06 262.01 262.81 241.28 301.03 319.52 205.90 265.45 275.07 268.84 521.27 255.80 16 210.90 133.91 269.57 268.78 247.19 310.82 330.78 212.46 274.78 282.75 276.31 539.28 265.01 17 216.37 136.76 276.34 275.53 253.10 321.90 342.04 219.03 284.99 290.44 284.25 558.75 273.38 Shipments in 18 220.62 139.61 283.12 282.29 258.99 331.96 353.29 225.60 293.45 298.12 291.26 575.27 282.17 19 225.96 142.45 289.90 289.92 265.73 343.67 365.73 232.17 302.77 305.81 298.74 594.86 290.95 20 230.35 145.30 295.78 295.80 271.66 353.11 375.82 238.74 312.10 313.48 306.21 611.27 299.75 21 235.20 148.14 303.47 303.49 276.71 363.67 388.34 245.29 321.42 321.17 313.69 629.27 308.54 22 240.04 150.99 309.28 309.30 282.59 374.25 398.34 251.87 330.76 328.86 321.17 647.28 317.33 23 244.08 154.26 315.89 315.90 289.42 384.67 409.15 258.17 339.78 336.30 328.94 661.69 327.19 24 248.84 157.50 323.48 322.50 294.41 392.51 421.34 264.46 348.80 343.72 335.63 676.10 336.01 25 252.14 160.77 330.03 330.13 301.16 401.61 430.79 270.74 357.81 351.16 342.86 690.51 344.83 26 256.17 164.03 335.68 336.76 307.19 410.75 441.60 277.04 366.84 358.61 350.11 704.91 353.65 27 260.22 167.30 343.37 342.30 312.62 419.86 452.43 283.34 375.85 366.04 357.34 719.33 361.27 28 264.24 170.56 349.98 350.01 318.02 430.44 464.79 289.64 384.86 373.47 364.57 733.74 370.70 29 268.28 173.81 355.47 356.63 323.92 438.09 475.63 295.92 393.89 380.90 371.80 748.15 380.12 30 272.31 177.08 362.07 363.26 329.81 447.21 484.89 302.21 402.91 388.35 379.68 764.64 388.93 31 276.54 179.78 368.65 367.49 335.95 453.74 492.10 307.94 411.92 395.47 385.97 779.09 397.28 32 279.09 182.49 374.06 372.89 341.54 461.85 500.98 313.66 420.94 402.58 392.90 793.54 405.61 33 282.48 185.21 378.27 378.29 347.13 468.37 506.53 319.39 429.97 409.71 399.83 805.79 412.56 34 285.90 187.92 383.67 383.69 353.29 474.95 513.74 325.10 438.97 416.84 406.77 820.21 422.27 35 289.30 190.62 389.80 390.27 357.71 481.50 522.71 330.83 449.47 423.97 413.70 834.61 429.16 36 292.68 193.33 395.64 394.49 363.30 486.34 529.95 336.54 457.02 431.08 420.64 849.02 437.47 37 296.65 196.04 401.13 401.16 368.87 492.87 535.40 342.27 466.03 438.21 427.56 863.43 447.30 38 299.46 198.74 406.55 406.58 374.45 501.14 544.44 347.98 475.05 445.34 435.25 877.86 454.09 39 302.88 201.45 411.97 411.95 380.02 507.70 549.83 353.72 484.06 452.47 442.20 892.26 462.44 40 306.26 204.16 417.37 416.06 385.61 512.44 557.05 359.43 493.09 459.60 449.15 906.67 472.31 41 309.37 206.94 422.66 422.69 391.63 518.90 565.43 365.02 502.10 466.66 455.23 921.08 478.79 42 312.48 209.69 427.93 427.42 397.65 525.35 571.95 370.60 512.82 473.74 463.72 938.06 486.90 43 315.61 212.47 433.20 431.83 405.03 531.82 576.51 376.17 520.14 480.80 469.00 949.90 495.00 44 318.71 215.24 438.45 437.09 410.81 538.27 584.98 381.76 529.16 487.89 475.89 966.97 504.86 45 321.83 218.02 443.75 443.77 417.14 546.64 589.50 387.34 538.17 494.97 482.78 978.71 511.24 46 324.94 220.79 449.02 447.59 422.51 553.12 595.98 392.94 547.19 502.03 489.65 993.14 519.32 47 328.07 223.55 452.82 452.84 429.23 557.62 602.48 398.52 558.09 509.12 496.54 1007.55 527.42 48 331.18 226.33 459.57 459.61 433.81 566.07 611.04 404.11 565.22 516.19 503.43 1021.96 535.53 49 335.34 229.10 463.31 463.35 439.85 570.54 617.56 409.69 574.25 523.26 510.31 1036.36 543.62 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

fedex.com 1.800.GoFedEx 1.800.463.3339 107 fedex international first rates: u.s. import Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES Weight ACDEFGHIJKLMP 50 lbs. $ 338.45 $ 231.88 $ 470.11 $ 470.15 $ 445.86 $ 579.04 $ 621.95 $ 415.28 $ 583.27 $ 530.35 $ 517.20 $ 1050.78 $ 551.75 51 340.61 234.99 475.12 473.86 453.65 583.45 628.44 420.57 592.28 537.33 524.00 1065.19 559.84 52 344.87 238.12 480.63 479.11 458.37 589.91 634.93 425.87 601.30 544.35 530.82 1079.59 569.95 53 346.98 241.24 485.94 484.36 466.20 598.48 641.41 431.17 612.39 551.35 539.51 1097.05 576.05 54 350.18 244.36 489.61 489.63 470.90 602.83 647.90 436.45 619.31 558.35 544.43 1108.43 584.15 55 353.37 247.49 494.86 494.88 477.14 609.28 654.39 441.75 628.34 565.36 551.26 1122.85 592.28 56 356.56 250.62 500.11 500.13 483.38 615.73 660.88 447.05 637.37 572.37 558.09 1137.27 600.41 57 359.75 253.75 505.36 505.38 489.62 622.18 667.37 452.35 646.40 579.38 564.92 1151.69 608.54 58 362.94 256.88 510.61 510.63 495.86 628.63 673.86 457.65 655.43 586.39 571.75 1166.11 616.67 59 367.30 259.98 517.58 517.62 503.85 635.09 680.36 462.95 664.43 593.35 578.49 1180.47 624.68 60 369.31 263.10 521.12 521.15 508.39 643.84 686.86 468.26 675.76 600.35 585.31 1194.88 635.03 61 372.34 266.53 527.83 526.11 516.41 647.56 693.14 473.43 682.19 606.86 591.64 1209.29 643.16

O ther Packaging / Maximum Weight in Lbs. 62 375.36 269.95 531.03 531.07 522.68 653.58 699.42 478.60 690.93 613.38 597.98 1223.70 650.17

A ll 63 378.39 273.38 535.99 537.84 527.15 661.95 705.71 483.78 699.68 619.89 604.31 1238.12 659.43 64 381.40 276.81 542.76 541.00 535.22 668.00 711.98 488.96 708.42 626.40 610.65 1252.53 665.20 65 384.44 280.23 547.75 545.96 541.50 674.04 718.26 494.14 717.16 632.92 619.18 1266.93 675.70 66 387.46 283.65 550.89 550.93 547.77 677.64 727.04 499.31 725.91 639.44 623.33 1281.35 683.56 Shipments in 67 390.48 287.08 557.69 555.87 553.99 686.12 730.83 504.47 734.66 645.95 629.67 1295.76 691.96 68 393.48 290.51 562.68 560.83 558.40 689.68 737.11 509.65 743.40 652.47 636.01 1310.16 697.61 69 396.50 293.93 567.65 565.79 564.63 698.20 745.95 514.82 752.14 658.98 642.36 1328.29 705.72 70 399.54 297.36 572.63 572.68 572.87 704.23 752.27 520.01 760.89 665.51 651.00 1338.99 716.39 71 403.67 300.77 575.67 575.71 579.15 710.27 758.56 525.18 769.63 672.02 655.03 1353.41 721.93 72 405.57 304.21 582.60 580.68 585.42 716.31 762.23 530.35 778.37 678.54 661.38 1367.81 732.66 73 409.92 307.64 587.56 585.63 591.70 719.75 771.17 535.52 787.11 685.05 668.90 1382.23 738.14 74 411.62 311.05 592.55 592.60 595.88 728.39 774.80 540.69 795.86 691.55 674.04 1396.64 747.59 75 415.96 314.49 597.52 595.55 604.24 731.78 781.07 545.87 804.60 698.08 680.38 1411.04 754.35 76 419.02 317.91 602.49 600.51 610.51 740.47 787.37 551.04 813.35 704.59 686.72 1425.45 762.47 77 420.69 321.34 607.48 607.53 614.69 743.81 793.64 556.22 822.09 711.11 695.54 1439.87 773.27 78 425.07 324.77 612.45 610.43 621.99 749.82 799.93 561.39 830.84 711.22 695.64 1454.27 778.66 79 426.73 328.19 615.33 617.48 629.34 758.58 806.21 566.57 839.57 724.14 705.74 1468.69 786.77 80 429.74 331.62 620.32 622.46 635.62 764.62 812.49 571.74 848.32 730.66 712.08 1483.10 794.87 81 432.52 334.31 624.97 627.14 641.88 770.65 815.36 575.09 856.81 734.18 715.51 1494.49 799.27 82 435.34 337.01 631.75 629.66 648.08 773.88 818.23 578.43 865.27 737.69 718.92 1505.87 806.49 83 439.54 339.70 636.42 634.30 652.15 782.74 821.12 581.79 873.75 741.21 722.35 1517.26 808.11 84 440.90 342.39 641.09 638.96 658.39 788.78 823.99 585.12 882.24 744.73 725.77 1528.65 812.47 85 443.69 345.09 645.75 643.61 665.82 794.81 826.87 588.47 890.72 748.26 729.21 1540.04 816.87 86 446.47 347.79 648.21 650.49 670.88 800.85 829.75 591.81 899.21 751.77 732.62 1551.43 821.27 87 450.73 350.48 655.10 652.91 677.13 806.89 832.62 595.16 902.62 755.29 736.04 1562.81 825.67 88 453.52 353.17 657.52 657.58 685.76 812.92 837.04 598.51 902.73 758.81 739.47 1574.20 830.06 89 456.32 355.86 664.43 662.22 690.78 818.90 838.37 601.86 902.84 762.33 739.58 1585.59 834.46 90 459.11 358.57 666.82 669.17 698.35 819.00 841.26 605.20 902.95 765.84 746.59 1596.98 838.86 91 460.43 361.26 671.49 673.82 702.16 819.10 844.13 608.54 903.07 769.36 749.73 1608.36 846.33 92 464.72 363.95 678.44 676.18 709.66 819.20 847.01 611.89 903.17 772.88 753.16 1619.75 847.68 93 466.00 366.64 683.11 683.17 714.64 819.30 849.89 615.24 903.28 776.41 756.59 1631.14 855.16 94 470.31 369.34 687.78 685.48 723.44 819.40 852.76 618.58 903.40 779.92 760.01 1642.53 856.48 95 473.07 372.05 690.82 691.06 724.76 819.50 855.63 621.93 903.50 783.44 763.43 1653.92 860.88 96 475.90 374.74 695.63 695.88 724.88 819.60 858.50 625.27 903.62 786.96 766.86 1665.31 865.28 97 478.70 377.43 700.43 699.47 725.00 819.70 861.39 628.63 903.72 790.48 770.28 1676.69 869.68 98 481.49 380.13 705.23 705.45 725.80 819.80 864.26 631.96 903.83 794.00 773.70 1688.08 877.23 99 481.90 381.90 709.90 709.04 725.90 819.90 867.18 635.31 903.95 797.51 777.12 1699.48 881.66 100 482.00 382.00 710.00 710.00 726.00 820.00 872.00 638.00 906.00 804.00 783.00 1703.00 882.00 100–999 lbs.1 $$$$$$$$$$$$$4.82 3.82 7.10 7.10 7.26 8.20 8.72 6.38 9.06 8.04 7.83 17.03 8.82 1,000+ lbs.1 4.63 3.63 6.89 6.82 6.97 7.79 8.46 6.19 8.61 7.88 7.67 15.84 8.47 1 These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

108 fedex.com 1.800.GoFedEx 1.800.463.3339 fedex international priority rates: u.s. import* Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES ® FedEx ACDEFGHIJKLMNOP Envelope up to 8 oz. $ 36.90 $ 29.60 $ 56.20 $ 56.20 $ 41.90 $ 56.30 $ 60.90 $ 40.65 $ 43.30 $ 42.25 $ 41.30 $ 70.45 $ 38.30 $ 46.05 $ 40.45

FedEx® 1 lb. 54.20 35.35 72.15 72.05 60.05 75.85 83.60 52.65 58.55 55.15 53.70 88.15 53.65 57.10 52.80 rate your Find Pak 2 lbs. 54.25 35.40 72.25 72.05 60.10 75.85 83.75 52.70 58.55 68.80 67.05 105.00 53.65 73.70 68.70 FedEx® 10kg Box 1–22 lbs. 142.47 76.75 195.44 194.77 171.96 223.77 240.11 140.59 192.26 203.09 197.59 411.75 181.97 180.39 184.59 FedEx® 25kg Box 1–56 lbs. 207.39 116.02 285.28 285.38 256.41 356.86 386.04 225.99 313.06 306.41 298.11 645.76 313.68 270.90 300.08 1 lb. $ 60.75 $ 36.77 $ 91.02 $ 90.93 $ 68.05 $ 98.05 $ 100.87 $ 55.82 $ 68.55 $ 67.92 $ 66.09 $ 124.77 $ 66.36 $ 72.39 $ 67.29 2 lbs. 68.91 41.22 103.85 103.54 80.61 110.64 115.32 66.87 81.10 81.54 79.39 153.56 76.57 84.27 80.28 3 76.84 46.07 113.98 113.99 91.30 122.88 127.26 74.69 93.65 95.53 92.60 181.16 87.05 95.09 92.35 4 84.49 49.85 127.60 127.61 100.73 135.47 143.14 82.40 106.21 108.82 105.87 208.75 97.33 105.90 104.03 5 92.18 53.91 138.48 137.99 109.98 147.19 157.57 90.27 118.24 122.28 118.97 236.34 106.85 115.20 114.90 6 99.71 57.38 147.50 147.48 119.22 158.91 167.67 97.42 130.29 136.05 131.89 262.74 117.83 124.48 125.74 7 107.06 60.58 155.77 155.23 128.20 170.63 177.77 104.81 142.34 148.68 145.01 289.88 128.71 136.86 136.40 8 114.31 63.76 163.90 163.92 136.88 181.23 191.45 112.08 152.57 160.68 156.33 315.53 139.60 146.13 146.49 9 121.61 66.95 172.03 171.45 145.58 191.80 203.75 119.36 162.80 172.68 168.01 341.93 150.49 155.39 157.18 10 128.90 70.13 179.53 179.52 154.85 203.12 216.75 126.63 173.04 184.69 179.68 368.32 161.23 165.26 166.71 11 135.81 73.32 187.69 187.71 162.68 212.93 229.13 133.48 182.53 193.76 188.51 389.92 171.25 172.41 176.14 12 142.22 76.50 195.19 194.52 171.71 223.52 239.86 140.34 192.01 202.84 197.34 411.50 181.72 180.14 184.34

O ther Packaging / Maximum Weight in Lbs. 13 148.17 79.70 202.74 202.03 179.47 234.09 252.33 147.19 201.49 211.91 206.17 433.10 192.18 187.89 193.16

A ll 14 154.61 82.88 210.26 209.52 188.59 244.66 263.73 154.05 210.98 220.99 215.00 454.68 202.66 195.62 202.69 15 161.03 86.06 217.01 217.81 196.28 256.03 274.52 160.90 220.45 230.07 223.84 476.27 213.12 204.11 210.80 16 165.90 88.91 224.57 223.78 202.19 265.82 285.78 167.46 229.78 237.75 231.31 494.28 224.00 211.10 220.01 17 171.37 91.76 231.34 230.53 208.10 276.90 297.04 174.03 239.99 245.44 239.25 513.75 233.78 217.29 228.38 Shipments in 18 175.62 94.61 238.12 237.29 213.99 286.96 308.29 180.60 248.45 253.12 246.26 530.27 244.11 224.26 237.17 19 180.96 97.45 244.90 244.92 220.73 298.67 320.73 187.17 257.77 260.81 253.74 549.86 254.44 232.06 245.95 20 185.35 100.30 250.78 250.80 226.66 308.11 330.82 193.74 267.10 268.48 261.21 566.27 265.76 238.19 254.75 21 190.20 103.14 258.47 258.49 231.71 318.67 343.34 200.29 276.42 276.17 268.69 584.27 275.10 245.16 263.54 22 195.04 105.99 264.28 264.30 237.59 329.25 353.34 206.87 285.76 283.86 276.17 602.28 285.44 252.12 272.33 23 199.08 109.26 270.89 270.90 244.42 339.67 364.15 213.17 294.78 291.30 283.94 616.69 294.94 258.29 282.19 24 203.84 112.50 278.48 277.50 249.41 347.51 376.34 219.46 303.80 298.72 290.63 631.10 303.31 264.48 291.01 25 207.14 115.77 285.03 285.13 256.16 356.61 385.79 225.74 312.81 306.16 297.86 645.51 313.43 270.65 299.83 26 211.17 119.03 290.68 291.76 262.19 365.75 396.60 232.04 321.84 313.61 305.11 659.91 321.81 276.83 308.65 27 215.22 122.30 298.37 297.30 267.62 374.86 407.43 238.34 330.85 321.04 312.34 674.33 330.77 283.00 316.27 28 219.24 125.56 304.98 305.01 273.02 385.44 419.79 244.64 339.86 328.47 319.57 688.74 339.07 290.24 325.70 29 223.28 128.81 310.47 311.63 278.92 393.09 430.63 250.92 348.89 335.90 326.80 703.15 348.01 295.37 335.12 30 227.31 132.08 317.07 318.26 284.81 402.21 439.89 257.21 357.91 343.35 334.68 719.64 356.96 301.54 343.93 31 231.54 134.78 323.65 322.49 290.95 408.74 447.10 262.94 366.92 350.47 340.97 734.09 365.30 307.72 352.28 32 234.09 137.49 329.06 327.89 296.54 416.85 455.98 268.66 375.94 357.58 347.90 748.54 372.28 313.89 360.61 33 237.48 140.21 333.27 333.29 302.13 423.37 461.53 274.39 384.97 364.71 354.83 760.79 381.38 320.07 367.56 34 240.90 142.92 338.67 338.69 308.29 429.95 468.74 280.10 393.97 371.84 361.77 775.21 389.07 326.24 377.27 35 244.30 145.62 344.80 345.27 312.71 436.50 477.71 285.83 404.47 378.97 368.70 789.61 395.28 332.42 384.16 36 247.68 148.33 350.64 349.49 318.30 441.34 484.95 291.54 412.02 386.08 375.64 804.02 402.94 338.61 392.47 37 251.65 151.04 356.13 356.16 323.87 447.87 490.40 297.27 421.03 393.21 382.56 818.43 410.61 346.04 402.30 38 254.46 153.74 361.55 361.58 329.45 456.14 499.44 302.98 430.05 400.34 390.25 832.86 418.27 352.25 409.09 39 257.88 156.45 366.97 366.95 335.02 462.70 504.83 308.72 439.06 407.47 397.20 847.26 425.93 357.13 417.44 40 261.26 159.16 372.37 371.06 340.61 467.44 512.05 314.43 448.09 414.60 404.15 861.67 433.60 363.31 427.31 41 264.37 161.94 377.66 377.69 346.63 473.90 520.43 320.02 457.10 421.66 410.23 876.08 442.94 369.50 433.79 42 267.48 164.69 382.93 382.42 352.65 480.35 526.95 325.60 467.82 428.74 418.72 893.06 448.94 375.67 441.90 43 270.61 167.47 388.20 386.83 360.03 486.82 531.51 331.17 475.14 435.80 424.00 904.90 456.61 381.85 450.00 44 273.71 170.24 393.45 392.09 365.81 493.27 539.98 336.76 484.16 442.89 430.89 921.97 464.26 389.45 459.86 45 276.83 173.02 398.75 398.77 372.14 501.64 544.50 342.34 493.17 449.97 437.78 933.71 473.61 394.20 466.24 46 279.94 175.79 404.02 402.59 377.51 508.12 550.98 347.94 502.19 457.03 444.65 948.14 479.59 400.37 474.32 47 283.07 178.55 407.82 407.84 384.23 512.62 557.48 353.52 513.09 464.12 451.54 962.55 489.04 406.57 482.42 48 286.18 181.33 414.57 414.61 388.81 521.07 566.04 359.11 520.22 471.19 458.43 976.96 494.92 412.74 490.53 49 290.34 184.10 418.31 418.35 394.85 525.54 572.56 364.69 529.25 478.26 465.31 991.36 502.58 418.91 498.62 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments. fedex.com 1.800.GoFedEx 1.800.463.3339 109 fedex international priority rates: u.s. import Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES Weight ACDEFGHIJKLMNOP 50 lbs. $ 293.45 $ 186.88 $ 425.11 $ 425.15 $ 400.86 $ 534.04 $ 576.95 $ 370.28 $ 538.27 $ 485.35 $ 472.20 $ 1005.78 $ 510.25 $ 425.09 $ 506.75 51 295.61 189.99 430.12 428.86 408.65 538.45 583.44 375.57 547.28 492.33 479.00 1020.19 519.19 431.26 514.84 52 299.87 193.12 435.63 434.11 413.37 544.91 589.93 380.87 556.30 499.35 485.82 1034.59 528.13 437.44 524.95 53 301.98 196.24 440.94 439.36 421.20 553.48 596.41 386.17 567.39 506.35 494.51 1052.05 537.07 443.63 531.05 54 305.18 199.36 444.61 444.63 425.90 557.83 602.90 391.45 574.31 513.35 499.43 1063.43 545.99 449.82 539.15 55 308.37 202.49 449.86 449.88 432.14 564.28 609.39 396.75 583.34 520.36 506.26 1077.85 554.94 455.99 547.28 56 311.56 205.62 455.11 455.13 438.38 570.73 615.88 402.05 592.37 527.37 513.09 1092.27 563.89 462.16 555.41 57 314.75 208.75 460.36 460.38 444.62 577.18 622.37 407.35 601.40 534.38 519.92 1106.69 572.84 468.33 563.54 58 317.94 211.88 465.61 465.63 450.86 583.63 628.86 412.65 610.43 541.39 526.75 1121.11 581.79 474.50 571.67 59 322.30 214.98 472.58 472.62 458.85 590.09 635.36 417.95 619.43 548.35 533.49 1135.47 590.72 480.70 579.68 60 324.31 218.10 476.12 476.15 463.39 598.84 641.86 423.26 630.76 555.35 540.31 1149.88 599.64 486.87 590.03 61 327.34 221.53 482.83 481.11 471.41 602.56 648.14 428.43 637.19 561.86 546.64 1164.29 608.59 493.05 598.16

O ther Packaging / Maximum Weight in Lbs. 62 330.36 224.95 486.03 486.07 477.68 608.58 654.42 433.60 645.93 568.38 552.98 1178.70 617.53 499.22 605.17

A ll 63 333.39 228.38 490.99 492.84 482.15 616.95 660.71 438.78 654.68 574.89 559.31 1193.12 626.47 505.39 614.43 64 336.40 231.81 497.76 496.00 490.22 623.00 666.98 443.96 663.42 581.40 565.65 1207.53 636.61 511.58 620.20 65 339.44 235.23 502.75 500.96 496.50 629.04 673.26 449.14 672.16 587.92 574.18 1221.93 644.34 517.75 630.70 66 342.46 238.65 505.89 505.93 502.77 632.64 682.04 454.31 680.91 594.44 578.33 1236.35 655.68 523.94 638.56 Shipments in 67 345.48 242.08 512.69 510.87 508.99 641.12 685.83 459.47 689.66 600.95 584.67 1250.76 662.23 530.11 646.96 68 348.48 245.51 517.68 515.83 513.40 644.68 692.11 464.65 698.40 607.47 591.01 1265.16 671.17 536.29 652.61 69 351.50 248.93 522.65 520.79 519.63 653.20 700.95 469.82 707.14 613.98 597.36 1283.29 682.67 542.46 660.72 70 354.54 252.36 527.63 527.68 527.87 659.23 707.27 475.01 715.89 620.51 606.00 1293.99 689.05 548.63 671.39 71 358.67 255.77 530.67 530.71 534.15 665.27 713.56 480.18 724.63 627.02 610.03 1308.41 697.99 554.82 676.93 72 360.57 259.21 537.60 535.68 540.42 671.31 717.23 485.35 733.37 633.54 616.38 1322.81 706.93 561.00 687.66 73 364.92 262.64 542.56 540.63 546.70 674.75 726.17 490.52 742.11 640.05 623.90 1337.23 716.07 567.18 693.14 74 366.62 266.05 547.55 547.60 550.88 683.39 729.80 495.69 750.86 646.55 629.04 1351.64 726.19 573.35 702.59 75 370.96 269.49 552.52 550.55 559.24 686.78 736.07 500.87 759.60 653.08 635.38 1366.04 733.76 579.53 709.35 76 374.02 272.91 557.49 555.51 565.51 695.47 742.37 506.04 768.35 659.59 641.72 1380.45 742.68 585.71 717.47 77 375.69 276.34 562.48 562.53 569.69 698.81 748.64 511.22 777.09 666.11 650.54 1394.87 751.63 591.88 728.27 78 380.07 279.77 567.45 565.43 576.99 704.82 754.93 516.39 785.84 666.22 650.64 1409.27 763.29 598.07 733.66 79 381.73 283.19 570.33 572.48 584.34 713.58 761.21 521.57 794.57 679.14 660.74 1423.69 769.51 604.24 741.77 80 384.74 286.62 575.32 577.46 590.62 719.62 767.49 526.74 803.32 685.66 667.08 1438.10 778.45 610.42 749.87 81 387.52 289.31 579.97 582.14 596.88 725.65 770.36 530.09 811.81 689.18 670.51 1449.49 788.25 615.07 754.27 82 390.34 292.01 586.75 584.66 603.08 728.88 773.23 533.43 820.27 692.69 673.92 1460.87 795.04 619.71 761.49 83 394.54 294.70 591.42 589.30 607.15 737.74 776.12 536.79 828.75 696.21 677.35 1472.26 803.35 624.34 763.11 84 395.90 297.39 596.09 593.96 613.39 743.78 778.99 540.12 837.24 699.73 680.77 1483.65 811.64 628.99 767.47 85 398.69 300.09 600.75 598.61 620.82 749.81 781.87 543.47 845.72 703.26 684.21 1495.04 819.93 633.63 771.87 86 401.47 302.79 603.21 605.49 625.88 755.85 784.75 546.81 854.21 706.77 687.62 1506.43 829.88 638.28 776.27 87 405.73 305.48 610.10 607.91 632.13 761.89 787.62 550.16 857.62 710.29 691.04 1517.81 836.53 642.92 780.67 88 408.52 308.17 612.52 612.58 640.76 767.92 792.04 553.51 857.73 713.81 694.47 1529.20 844.82 647.57 785.06 89 411.32 310.86 619.43 617.22 645.78 773.90 793.37 556.86 857.84 717.33 694.58 1540.59 854.27 652.21 789.46 90 414.11 313.57 621.82 624.17 653.35 774.00 796.26 560.20 857.95 720.84 701.59 1551.98 861.42 656.86 793.86 91 415.43 316.26 626.49 628.82 657.16 774.10 799.13 563.54 858.07 724.36 704.73 1563.36 869.71 661.49 801.33 92 419.72 318.95 633.44 631.18 664.66 774.20 802.01 566.89 858.17 727.88 708.16 1574.75 881.20 666.13 802.68 93 421.00 321.64 638.11 638.17 669.64 774.30 804.89 570.24 858.28 731.41 711.59 1586.14 883.65 670.78 810.16 94 425.31 324.34 642.78 640.48 678.44 774.40 807.76 573.58 858.40 734.92 715.01 1597.53 883.77 675.42 811.48 95 428.07 327.05 645.82 646.06 679.76 774.50 810.63 576.93 858.50 738.44 718.43 1608.92 883.87 680.07 815.88 96 430.90 329.74 650.63 650.88 679.88 774.60 813.50 580.27 858.62 741.96 721.86 1620.31 883.99 684.71 820.28 97 433.70 332.43 655.43 654.47 680.00 774.70 816.39 583.63 858.72 745.48 725.28 1631.69 884.10 689.35 824.68 98 436.49 335.13 660.23 660.45 680.80 774.80 819.26 586.96 858.83 749.00 728.70 1643.08 884.20 694.00 832.23 99 436.90 336.90 664.90 664.04 680.90 774.90 822.18 590.31 858.95 752.51 732.12 1654.48 884.32 698.65 836.66 100 437.00 337.00 665.00 665.00 681.00 775.00 827.00 593.00 861.00 759.00 738.00 1658.00 886.00 704.00 837.00 100–999 lbs.1 $$$$$$$$$$$$$$$4.37 3.37 6.65 6.65 6.81 7.75 8.27 5.93 8.61 7.59 7.38 16.58 8.86 7.04 8.37 1,000+ lbs.1 4.21 3.21 6.48 6.41 6.56 7.39 8.05 5.78 8.21 7.47 7.26 15.49 8.36 6.93 8.07

1 These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

110 fedex.com 1.800.GoFedEx 1.800.463.3339 fedex international economy rates:1 u.s. import* Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES Weight ACDEFGHIJKLMNOP 1 lb. $ 47.87 $$$$$$$$$$$$$31.99 79.06 81.11 58.16 91.22 91.51 52.68 56.00 60.78 58.47 116.57 58.80 59.43 $ 59.21

2 lbs. 54.04 35.84 90.22 92.20 68.87 103.13 104.43 63.13 66.24 72.98 70.36 143.46 67.81 69.18 70.56 rate your Find 3 60.35 40.07 98.82 101.48 78.00 114.32 115.24 70.50 76.48 85.52 81.93 169.23 77.09 78.05 81.17 4 65.95 43.37 110.79 113.80 86.05 126.02 129.61 77.75 86.73 97.38 93.66 195.01 86.17 86.93 91.43 5 71.87 46.90 120.05 122.85 93.94 136.92 142.66 85.21 96.57 109.44 105.25 220.78 94.69 94.53 100.96 6 77.55 49.91 128.10 131.29 101.83 148.10 151.82 91.95 106.42 121.75 116.65 245.43 104.35 102.15 110.48 7 83.23 52.69 135.31 138.20 109.50 158.72 160.96 98.91 116.27 133.05 128.27 270.27 114.00 112.30 119.85 8 87.98 55.46 142.37 146.21 116.92 168.89 173.33 105.78 124.65 143.78 138.27 294.74 123.66 119.91 128.73 9 92.93 58.25 149.17 152.92 124.35 178.75 184.43 112.64 133.02 154.50 148.59 319.40 133.32 127.52 138.15 10 97.54 61.02 155.66 159.84 132.28 188.97 196.18 119.51 141.41 165.23 158.91 344.04 142.84 135.63 146.54 11 100.76 63.79 163.04 167.43 138.95 198.08 207.38 125.99 149.17 173.34 166.70 364.22 151.69 141.49 154.86 12 103.62 66.57 169.23 173.19 146.67 208.33 217.07 132.46 156.93 181.44 174.50 384.39 160.96 147.83 162.05

O ther Packaging / Maximum Weight in Lbs. 13 106.16 69.36 176.11 179.87 153.29 217.77 228.37 138.93 164.69 189.54 182.29 404.56 170.21 154.18 169.80

A ll 14 109.05 72.13 182.65 186.53 161.07 227.62 238.67 145.41 172.45 197.66 190.08 424.73 179.47 160.53 178.24 15 111.91 74.90 188.16 194.28 167.63 238.66 248.41 151.88 180.19 205.76 197.89 444.90 188.74 167.50 185.32 16 114.36 77.38 195.07 199.60 172.68 247.78 258.60 158.09 187.83 212.63 204.49 461.72 198.64 173.23 193.79 17 117.22 79.86 200.59 205.62 177.72 257.63 268.79 164.29 196.17 219.51 211.89 478.99 207.05 178.32 200.79 Shipments in 18 121.58 82.35 206.84 211.65 182.77 266.98 278.98 170.48 203.09 226.36 217.69 495.34 216.22 184.05 208.51 19 123.00 84.82 212.74 218.07 188.53 277.89 290.25 176.69 210.71 233.24 224.30 512.65 225.38 190.46 216.22 20 124.34 87.30 217.85 223.72 193.60 286.66 299.36 182.89 218.34 240.10 230.91 528.96 235.43 200.77 223.96 21 126.79 89.77 224.53 230.58 197.91 296.50 310.70 189.09 225.97 246.98 237.52 545.78 243.71 201.21 231.69 22 131.73 92.25 229.58 235.32 202.94 306.35 319.75 195.31 233.59 253.84 244.12 562.60 252.87 206.91 239.42 23 134.01 95.10 235.30 241.21 208.78 316.06 329.56 201.26 240.97 260.51 251.48 576.05 261.78 211.98 248.09 24 135.46 97.94 241.91 247.08 213.03 323.96 340.61 207.21 248.34 267.16 256.93 589.50 268.69 217.05 255.86 25 136.30 100.78 247.14 254.33 218.90 331.80 349.17 213.17 255.71 273.81 263.34 602.95 277.66 222.10 263.62 26 138.75 103.64 252.49 259.78 223.97 340.96 358.98 219.12 263.10 280.48 269.73 616.41 285.60 233.35 271.37 27 141.19 106.49 259.16 264.69 229.04 348.78 368.78 225.09 270.46 287.14 276.14 629.86 293.54 238.54 278.06 28 143.63 109.33 264.91 271.56 233.21 358.65 380.00 231.04 277.84 293.79 282.54 643.31 300.34 244.64 286.90 29 146.07 112.18 269.18 277.45 238.25 365.75 389.83 236.99 285.21 300.45 288.95 656.78 308.25 247.02 294.65 30 148.50 115.02 274.90 283.35 243.30 374.24 398.21 242.94 292.59 307.12 296.48 670.88 316.16 247.42 302.38 31 151.28 117.36 281.13 287.12 249.00 381.04 404.73 248.36 299.95 313.50 307.05 684.35 324.16 252.49 309.71 32 152.98 119.73 285.83 291.92 253.77 387.86 412.77 253.77 307.33 319.87 309.37 697.81 329.71 264.55 317.03 33 155.21 122.08 289.49 296.73 258.54 393.90 417.77 259.20 314.71 326.25 313.76 710.59 337.77 269.75 323.12 34 157.73 124.44 294.18 301.54 263.32 400.02 424.28 264.60 322.08 332.63 319.90 724.04 344.56 274.95 331.69 35 159.98 126.78 299.51 307.42 267.07 406.10 432.40 270.02 330.67 339.02 326.03 737.50 350.03 277.98 337.71 36 161.92 129.13 304.60 311.74 271.83 410.59 438.97 275.42 336.83 345.38 332.17 750.95 356.81 283.15 344.99 37 164.82 131.49 309.37 317.71 276.58 416.64 443.86 280.86 344.19 351.77 344.53 764.40 363.58 283.92 353.64 38 166.38 133.84 314.09 321.96 281.34 425.16 452.06 286.26 351.58 358.15 347.71 777.87 370.36 296.86 359.60 39 168.63 136.19 318.79 326.74 286.09 430.43 456.90 291.68 358.94 364.53 351.91 791.32 377.13 300.96 366.93 40 170.85 138.54 323.49 330.40 290.85 434.81 463.43 297.08 366.31 370.91 364.66 804.77 383.91 306.16 375.62 41 173.29 140.94 327.61 335.82 296.00 440.82 470.43 302.35 373.70 377.25 369.48 818.23 392.17 308.94 381.30 42 175.71 143.34 331.12 339.55 301.14 446.83 475.73 307.64 382.47 383.59 372.43 832.48 397.46 314.11 388.43 43 178.45 145.74 335.83 346.37 307.44 453.72 483.98 312.92 388.43 389.93 375.00 845.13 404.24 319.27 395.56 44 180.55 148.13 339.30 349.71 312.61 458.83 489.92 318.19 395.81 396.27 381.11 859.42 411.00 319.51 404.24 45 182.98 150.54 344.06 352.68 317.78 466.64 494.64 323.47 403.18 402.63 387.21 872.04 419.37 323.39 409.88 46 185.41 152.94 348.16 359.10 322.95 472.67 498.76 328.75 410.55 408.96 393.30 885.50 424.55 328.45 416.96 47 188.19 155.32 354.46 361.73 328.11 476.84 500.36 334.04 419.48 415.31 399.40 898.96 432.92 333.52 424.08 48 190.60 157.74 358.70 365.33 331.99 484.73 507.51 339.31 425.30 421.66 405.51 912.41 438.09 338.59 431.22 49 193.38 160.13 362.04 371.80 337.15 488.85 512.80 344.59 432.68 428.00 411.60 925.86 444.88 343.64 438.34 1 Weight restrictions exist on FedEx International Economy shipments from certain origin countries. Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

111 fedex.com 1.800.GoFedEx 1.800.463.3339 fedex.com 1.800.GoFedEx 1.800.463.3339 111 fedex international economy rates:1 u.s. import Use these rates when shipping inbound to the U.S. Import zones are on pp. 84–86.

ZONES Weight ACDEFGHIJKLMNOP 50 lbs. $ 196.15 $ 162.52 $ 364.60 $ 375.77 $ 342.29 $ 496.77 $ 521.29 $ 349.86 $ 440.04 $ 434.35 $ 417.71 $ 939.32 $ 451.65 $ 348.71 $ 445.50 51 199.18 165.25 371.44 380.30 348.96 500.86 525.33 354.86 447.42 440.61 423.73 952.77 459.56 353.77 452.61 52 201.04 167.96 375.22 382.83 353.00 506.86 526.73 359.88 454.79 446.87 429.76 966.22 467.47 358.84 461.52 53 204.42 170.68 376.93 384.97 359.72 514.86 532.00 364.89 463.88 453.13 437.45 980.63 475.39 363.89 466.87 54 205.17 173.43 379.66 389.21 364.42 518.90 541.27 369.90 469.57 459.41 441.80 993.15 483.29 368.99 474.03 55 207.51 176.16 383.76 393.40 369.79 524.90 546.59 374.91 476.95 465.68 447.85 1006.60 491.21 374.05 481.18 56 209.85 178.89 387.86 397.59 375.16 530.90 551.91 379.92 484.33 471.95 453.90 1020.05 499.13 379.11 488.33 57 212.19 181.62 391.96 401.78 380.53 536.90 557.23 384.93 491.71 478.22 459.95 1033.50 507.05 384.17 495.48 58 214.53 184.35 396.06 405.97 385.90 542.90 562.55 389.94 499.09 484.49 466.00 1046.95 514.97 389.23 502.63 59 219.23 189.62 401.61 411.67 391.98 548.88 569.23 399.83 506.41 496.88 477.85 1060.40 522.85 404.22 509.65 60 221.16 192.56 407.47 414.36 395.84 557.05 574.57 404.69 515.68 502.70 483.45 1073.86 530.75 404.32 518.78 61 224.49 195.51 409.58 422.44 402.72 560.48 579.70 409.58 520.90 508.54 489.70 1087.31 538.67 409.37 525.94 62 226.52 198.47 414.61 426.43 408.10 566.09 584.83 414.46 528.03 514.36 494.65 1100.76 546.57 414.44 533.10 63 229.35 201.41 419.92 430.12 411.91 573.91 589.96 419.36 535.17 520.19 500.26 1114.23 554.49 419.50 540.24 64 231.79 204.37 423.95 431.00 418.84 579.53 595.08 424.24 542.30 526.01 507.80 1127.68 564.54 424.56 545.29 65 234.22 207.31 425.10 438.45 424.21 585.16 600.21 429.13 549.42 531.85 511.48 1141.13 570.31 429.64 554.55 66 236.64 210.26 431.63 441.31 429.58 588.48 601.63 434.00 556.56 537.68 514.50 1154.59 580.43 434.70 561.47 Shipments in All Other Packaging / Maximum Weight in Lbs. 67 239.06 213.21 435.65 442.07 434.91 596.39 608.98 438.89 563.69 543.51 522.69 1168.04 586.13 439.76 568.87 68 241.15 216.15 436.73 450.44 438.67 599.69 615.61 443.78 570.81 549.34 528.31 1181.49 594.04 444.83 573.82 69 245.89 219.11 440.61 454.42 444.01 607.64 621.50 448.65 577.94 555.17 535.95 1196.11 604.25 449.89 580.95 70 246.67 222.05 448.87 455.63 451.09 613.25 622.03 453.53 585.07 561.02 539.53 1208.40 609.86 454.96 590.36 71 248.83 225.01 451.12 460.38 456.47 618.88 633.32 458.42 592.21 566.85 542.71 1221.86 617.77 460.01 595.22 72 252.12 227.96 455.17 466.42 461.84 624.50 636.11 463.30 599.33 572.67 552.84 1235.32 625.68 465.09 604.68 73 253.64 230.90 456.10 470.42 467.21 627.68 642.04 468.19 606.45 578.49 556.33 1248.77 634.25 470.14 609.48 74 255.86 233.85 459.99 471.52 470.78 635.73 644.79 473.07 613.60 584.33 559.61 1262.22 643.96 475.21 618.99 75 259.44 236.80 463.87 476.31 477.97 638.88 645.10 477.95 620.72 590.16 567.56 1275.68 649.42 480.27 628.48 76 259.56 239.75 467.74 482.42 483.33 646.98 650.19 482.84 627.85 595.98 575.35 1289.13 657.32 485.33 630.88 77 263.21 242.70 476.28 486.06 486.90 650.07 655.27 487.71 634.98 601.82 578.77 1302.58 665.24 490.40 640.46 78 264.43 245.64 479.32 490.41 494.09 655.67 660.34 492.60 642.11 607.65 582.18 1316.03 675.72 495.47 650.03 79 268.11 248.59 484.56 494.05 499.47 663.84 665.42 497.48 649.23 613.48 589.98 1329.50 681.06 500.53 652.26 80 268.34 250.95 486.24 495.36 504.83 669.47 670.51 497.59 656.37 613.58 590.09 1342.95 688.96 500.64 659.38 81 269.86 251.77 489.89 499.10 510.20 675.08 672.84 500.77 663.29 622.61 593.12 1353.60 698.98 518.15 668.31 82 274.15 253.40 493.70 503.66 515.59 678.06 675.18 503.94 670.21 625.78 596.14 1364.25 703.66 522.07 669.73 83 275.39 255.76 494.14 509.65 522.53 686.34 677.52 507.10 677.13 628.96 599.17 1374.91 711.02 525.98 672.38 84 276.42 258.11 497.77 513.39 524.34 691.95 679.87 510.28 684.07 632.14 602.20 1385.55 718.35 529.89 674.91 85 280.74 260.46 505.43 517.13 531.71 697.57 682.21 513.44 691.00 635.33 605.24 1396.21 725.70 533.81 678.79 86 282.77 262.81 507.86 517.70 538.69 703.19 684.56 516.61 697.92 638.49 608.25 1406.86 734.53 537.72 682.67 87 283.50 265.16 511.97 522.30 540.38 708.82 686.89 519.78 700.66 641.68 611.29 1417.51 740.40 541.65 691.77 88 285.52 267.52 514.50 528.37 547.80 715.81 690.59 522.96 700.77 644.85 614.31 1428.17 747.76 545.56 695.68 89 287.55 269.87 515.92 532.12 552.09 720.05 690.70 526.11 700.88 648.04 617.35 1438.82 756.12 549.48 699.59 90 291.98 272.23 520.04 535.47 558.59 721.72 690.82 529.29 700.98 651.21 624.15 1449.47 762.44 553.39 703.49 91 292.97 274.57 526.42 536.30 565.66 721.82 690.92 532.45 701.09 654.39 626.95 1460.12 769.79 557.30 704.80 92 293.63 276.93 530.23 543.35 569.34 721.92 691.03 535.63 701.20 657.57 630.00 1470.78 780.11 561.22 707.34 93 297.03 279.27 530.45 543.75 576.43 722.03 691.14 538.80 701.30 660.75 633.05 1481.42 782.57 565.14 712.58 94 297.69 281.64 533.36 548.39 580.07 722.14 691.25 541.96 706.03 663.92 636.09 1492.08 782.67 569.05 715.12 95 301.62 283.99 534.04 548.58 580.89 725.48 691.36 545.13 706.14 667.11 639.14 1502.73 782.78 572.97 723.05 96 301.73 286.34 534.14 548.70 580.99 725.59 691.46 548.30 706.24 670.28 642.17 1513.39 782.88 576.89 726.96 97 303.78 288.69 534.25 548.81 586.19 725.70 691.58 551.48 707.78 673.47 645.23 1524.03 786.81 580.81 730.87 98 308.33 291.04 534.37 549.94 586.55 725.80 691.68 554.64 707.89 676.65 648.27 1534.69 786.91 584.72 732.05 99 309.90 292.44 534.48 550.04 587.77 725.91 691.80 557.39 707.99 679.82 651.32 1545.35 787.01 588.63 741.56 100 310.00 296.00 536.00 553.00 606.00 751.00 695.00 560.00 818.00 681.00 655.00 1548.00 822.00 595.00 795.00 100–999 lbs.2 $$$$$$$$$$$$$$$3.10 2.96 5.36 5.53 6.06 7.51 6.95 5.60 8.18 6.81 6.55 15.48 8.22 5.95 7.95 1,000+ lbs.2 3.04 2.81 5.20 5.37 5.82 7.16 6.77 5.43 7.77 6.67 6.42 14.40 7.73 5.83 7.66 1 Weight restrictions exist on FedEx International Economy shipments from certain origin countries. 2 T hese per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment. Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

A111 fedex.com 1.800.GoFedEx 1.800.463.3339 FedEx International Next Flight Rates: u.s. export Use these rates when shipping outbound from the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates U.S. to Europe U.S. outbound rates for many of the key destinations FedEx International 1 Next Flight serves are listed here. FedEx International Next Flight serves Origin Zones more than 220 countries and territories: If your destination is not listed, Destination A B C D call 1.800.974.7333 for rate information. Amsterdam $ 365 $ 365 $ 464 $ 568 To calculate your rate: Athens 378 378 470 576 Barcelona 378 378 470 576 1. Determine the U.S. or Puerto Rico origin zone (A through D) for your Berlin 432 432 556 587 shipment using the table below. Call 1.800.974.7333 to verify which Brussels 365 365 464 568 zone applies to your origin ZIP code. Budapest 482 482 501 587 2. See the appropriate rate table below for your shipment’s destination Copenhagen 378 378 470 576 region (Asia and Australia, Europe, Caribbean, Middle East and Africa, Dublin 421 421 470 519 Latin America, Canada). Rates shown are based on a 1-lb. package. Dusseldorf 432 454 556 587 This includes both document and nondocument shipments. Frankfurt 365 365 464 568 Geneva 365 365 464 568 3. Note any additional charges or fees that may apply from the chart on p. 113. Hamburg 432 454 556 587 Helsinki 378 378 470 576 Lisbon 378 378 470 576 Origin Cities (U.S. and Puerto Rico) Zone 1 London 241 241 241 489 New York A Madrid 365 365 464 568 Miami B Manchester 427 427 464 568 Boston, Chicago, Houston, Los Angeles, c Milan 378 378 470 576 San Francisco and Washington, D.C. Moscow 514 514 525 612 Munich 432 454 556 587 all other cities (including cities in Puerto Rico) d Oslo 378 378 470 576 Paris 365 365 464 568 U.S. to Asia and Australia Prague 482 482 501 587 Rome 365 365 464 568 Origin Zones 1 Stockholm 365 365 464 568 Destination A B C D Vienna 440 440 464 568 Warsaw 482 482 501 587 Auckland $ 402 $ 402 $ 427 $ 440 Zurich 365 365 464 568 Beijing 365 365 427 470 Delhi 402 402 427 440 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Hong Kong 408 408 476 494 Jakarta 440 440 507 507 U.S. to Caribbean Kuala Lumpur 440 440 489 507 Manila 402 402 427 440 Origin Zones 1 Melbourne 440 440 464 476 Mumbai 402 402 427 440 Destination A B C D Seoul 365 365 427 470 Aruba $ 396 $ 312 $ 452 $ 525 Bahamas 396 312 452 525 Singapore 408 408 476 494 Barbados 396 312 452 525 Sydney 452 452 476 494 Curaçao 396 312 452 525 Taipei 402 402 427 440 Dominican Tokyo 408 408 476 494 Republic 396 312 452 525 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Grand Cayman 396 312 452 525 Jamaica 396 312 452 525 Puerto Rico 396 312 452 525 Trinidad 396 312 452 525

These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.

1 Country and zone alignments are subject to change without notice.

112 fedex.com 1.800.GoFedEx 1.800.463.3339 Find your rate your Find

U.S. to Middle East and Africa Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next Origin Zones 1 Flight Air Waybill, which the courier will bring to you to complete at time of Destination A B C D pickup. Other export documentation may be required as well. FedEx International ® Abidjan $ 457 $ 457 $ 494 $ 519 Broker Select and Hold at FedEx Location services are not available. Abu Dhabi 507 507 525 576 Accra 457 457 494 519 Special Handling Fees and Other Charges Alexandria 441 441 494 519 The following fees apply per shipment. Amman 421 421 494 519 Declared Value Charge1 $0.65 per $100 of value in excess of Bahrain 457 457 494 519 $100 or $9.07 per lb., whichever is greater Beirut 457 457 494 519 Delivery charge for additional document Cairo 421 421 494 519 shipments destined for the same city $75 per additional document Cape Town 457 457 494 519 Electronic Export Information Filing Fee Casablanca 457 457 494 519 (formerly the Shipper’s Export Declaration Filing Fee) $10 Dakar 457 457 494 519 Special Handling Fee (when applicable) $2.90 per mile Dubai 457 457 494 519 Weekend or Holiday Delivery Charge $75 Istanbul 457 457 494 519 2 Johannesburg 421 421 494 519 Hand Carry Fee Quoted at the time of transaction Tel Aviv 421 421 494 519 1 Applies to all shipments with a declared value for carriage of more than $100. 2 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel cost of the courier and will be quoted at the time of transaction. U.S. to Latin America Additional Weight Charges Origin Zones 1 Charge after the first pound for shipments to European locations Destination A B C D (other than Eastern Europe and London) $11.25 per lb. Asuncion $ 408 $ 318 $ 482 $ 544 Charge after the first pound for shipments to Africa, the Middle Bogota 408 318 482 544 East and Eastern European locations1 $14.75 per lb. Buenos Aires 396 312 452 525 Charge after the first pound for shipments to London $10.25 per lb. Caracas 408 318 482 544 Guayaquil 408 318 482 544 Charge after the first pound for shipments to Canadian locations $7.75 per lb. Charge after the first pound for shipments to Caribbean locations $9.75 per lb. Lima 408 318 482 544 Mexico City 365 340 427 445 Charge after the first pound for shipments to Asia, Central and South Montevideo 396 312 452 525 American locations, and Mexico $14.75 per lb. Panama City 396 312 452 525 Charge after the first pound for shipments from Miami to Central Quito 408 318 482 544 and South American locations, and Mexico $10.25 per lb.

1 Rio de Janeiro 396 312 452 525 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Santiago 383 298 544 568 Turkmenistan and Uzbekistan. Sao Paulo 408 318 482 544

These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Dangerous Goods You cannot ship dangerous goods of any kind via FedEx International Next Flight service. U.S. to Canada

Origin Zones1 Declared Value For declared value information, see the Declared Value for Carriage and Limits Destination A B C D of Liability section in the FedEx Express International Terms and Conditions at Calgary $ 402 $ 422 $ 427 $ 452 the back of this book. Montreal 346 346 383 494 Ottawa 402 422 427 452 Payment Restrictions Toronto 346 346 383 494 We do not accept cash, check, money orders or traveler’s checks for FedEx Vancouver 402 422 427 452 International Next Flight shipments. All charges, fees, duties and taxes, and These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. ancillary clearance charges are invoiced to the U.S.-based payer.

1 Country and zone alignments are subject to change without notice.

fedex.com 1.800.GoFedEx 1.800.463.3339 113 FedEx International Next Flight Rates: U.S. Import* Use these rates when shipping inbound to the U.S. Call 1.800.974.7333 to request this service.

Determine FedEx International Next Flight Rates Europe to U.S. U.S. import rates for shipments from many of the key origins FedEx destination Zones 1 International Next Flight serves are listed here. If your origin is not listed, call 1.800.974.7333 for rate information. Origin A B C D To calculate your rate: Amsterdam $ 500 $ 500 $ 599 $ 703 Athens 513 513 605 711 1. Determine the U.S. or Puerto Rico destination zone (A through D) for Barcelona 513 513 605 711 your shipment using the table below. Call 1.800.974.7333 to verify Berlin 567 567 691 722 which zone applies to your destination ZIP code. Brussels 500 500 599 703 2. See the appropriate rate table below for your shipment’s origin region Budapest 617 617 636 722 (Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Copenhagen 513 513 605 711 America, Canada). Rates shown are based on a 1-lb. package. This Dublin 556 556 605 654 includes both document and nondocument shipments. Dusseldorf 567 589 691 722 Frankfurt 500 500 599 703 3. Note any additional charges or fees that may apply from the chart on p. 115. Geneva 500 500 599 703 Hamburg 567 589 691 722 Helsinki 513 513 605 711 Lisbon 513 513 605 711 Destination Cities (U.S. and Puerto Rico) Zone 1 London 376 376 376 624 New York A Madrid 500 500 599 703 Miami B Manchester 562 562 599 703 Boston, Chicago, Houston, Los Angeles, c Milan 513 513 605 711 San Francisco and Washington, D.C. Moscow 649 649 660 747 Munich 567 589 691 722 all other cities (including cities in Puerto Rico) d Oslo 513 513 605 711 Paris 500 500 599 703 Prague 617 617 636 722 Asia and Australia to U.S. Rome 500 500 599 703 Stockholm 500 500 599 703 destination Zones 1 Vienna 575 575 599 703 Origin A B C D Warsaw 617 617 636 722 Auckland $ 537 $ 537 $ 562 $ 575 Zurich 500 500 599 703 Beijing 500 500 562 605 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Delhi 537 537 562 575 Hong Kong 543 543 611 629 Jakarta 575 575 642 642 Caribbean to U.S. Kuala Lumpur 575 575 624 642 destination Zones 1 Manila 537 537 562 575 Melbourne 575 575 599 611 Origin A B C D Mumbai 537 537 562 575 Aruba $ 531 $ 447 $ 587 $ 660 Seoul 500 500 562 605 Bahamas 531 447 587 660 Singapore 543 543 611 629 Barbados 531 447 587 660 Sydney 587 587 611 629 Curaçao 531 447 587 660 Taipei 537 537 562 575 Dominican Tokyo 543 543 611 629 Republic 531 447 587 660 Grand Cayman 531 447 587 660 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Jamaica 531 447 587 660 Puerto Rico 531 447 587 660 Trinidad 531 447 587 660 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.

* Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions at the back of this book apply to FedEx International Next Flight U.S. import shipments. 1 Country and zone alignments are subject to change without notice.

114 fedex.com 1.800.GoFedEx 1.800.463.3339 Find your rate your Find

Middle East and Africa to U.S. Additional Charges and Fees, and Other Information FedEx International Next Flight shipments require the FedEx International Next 1 destination Zones Flight Air Waybill, which the courier will bring to the shipper to complete at Origin A B C D time of pickup. Other export documentation may be required as well. FedEx Abidjan $ 592 $ 592 $ 629 $ 654 International Broker Select and Hold at FedEx Location services are not available. Abu Dhabi 642 642 660 711 Accra 592 592 629 654 Special Handling Fees and Other Charges Alexandria 576 576 629 654 The following fees apply per shipment. Amman 556 556 629 654 Declared Value Charge1 $0.65 per $100 of value in excess of Bahrain 592 592 629 654 $100 or $9.07 per lb., whichever is greater Beirut 592 592 629 654 Delivery charge for additional document Cairo 556 556 629 654 shipments destined for the same city $75 per additional document Cape Town 592 592 629 654 Special Handling Fee (when applicable) $2.90 per mile Casablanca 592 592 629 654 Weekend or Holiday Delivery Charge $75 Dakar 592 592 629 654 Hand Carry Fee2 Quoted at the time of transaction Dubai 592 592 629 654 1 Istanbul 592 592 629 654 Applies to all shipments with a declared value for carriage of more than $100. 2 Johannesburg 556 556 629 654 If your package is suitable to be carried onboard passenger aircraft and is approved by the airline, we can arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy Tel Aviv 556 556 629 654 to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. cost of the courier and will be quoted at the time of transaction. Additional charges and fees may apply. They vary depending on origin country. Latin America to U.S. Call 1.800.974.7333 for information. destination Zones 1 Additional Weight Charges Origin A B C D Charge after the first pound for shipments from European locations Asuncion $ 543 $ 453 $ 617 $ 679 (other than Eastern Europe and London) $11.25 per lb. Bogota 543 453 617 679 Charge after the first pound for shipments from Africa, the Middle Buenos Aires 531 447 587 660 East and Eastern European locations1 $14.75 per lb. Caracas 543 453 617 679 Charge after the first pound for shipments from London $10.25 per lb. Guayaquil 543 453 617 679 Charge after the first pound for shipments from Canadian locations $7.75 per lb. Lima 543 453 617 679 Charge after the first pound for shipments from Caribbean locations $9.75 per lb. Mexico City 500 475 562 580 Charge after the first pound for shipments from Asia, Central and Montevideo 531 447 587 660 South American locations, and Mexico $14.75 per lb. Panama City 531 447 587 660 Charge after the first pound for shipments to Miami from Central Quito 543 453 617 679 and South American locations, and Mexico $10.25 per lb. Rio de Janeiro 531 447 587 660 1 Eastern European locations include Armenia, Azerbaijan, Belarus, Bulgaria, Czech Republic, Estonia, Santiago 518 433 679 703 Georgia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russia, Slovenia, Tajikistan, Sao Paulo 543 453 617 679 Turkmenistan and Uzbekistan. These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. Dangerous Goods You cannot ship dangerous goods of any kind via FedEx International Next Canada to U.S. Flight service. destination Zones1 Declared Value Origin A B C D For declared value information, see the Declared Value for Carriage and Limits of Liability section in the FedEx Express International Terms and Conditions at Calgary $ 537 $ 557 $ 562 $ 587 the back of this book. Montreal 481 481 518 629 Ottawa 537 557 562 587 Toronto 481 481 518 629 Payment Restrictions Vancouver 537 557 562 587 We do not accept cash, check, money orders or traveler’s checks for FedEx International Next Flight shipments. All charges, fees, duties and taxes, and These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. ancillary clearance charges are invoiced to the U.S.-based payer.

1 Country and zone alignments are subject to change without notice.

fedex.com 1.800.GoFedEx 1.800.463.3339 115 International express freight Zones: U.S. export and U.S. import For more information on these services, see p. 12.

IPF = FedEx International Priority Freight IEF = FedEx International Economy Freight 4 = Service available Determine International Services Services Express Freight Rates Destination (U.S. Export)/ U.S. Export U.S. Import Destination (U.S. Export)/ U.S. Export U.S. Import Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF Origin (U.S. Import) Zone1 IPF IEF Zone1 IPF IEF 1. Find the zone for your destination afghanistan O 4 4 M 4 – libya M 4 – M 4 – or origin country in the table at Algeria M 4 – M 4 – Lithuania M 4 – M 4 4 right. For FedEx International Priority angola M 4 – M 4 – Luxembourg D 4 4 D 4 4 Freight and FedEx International antigua2 I 4 – I – – macau F 4 4 J 4 – Economy Freight shipments to Argentina L 4 4 L 4 4 malaysia J 4 4 J 4 4 Aruba2 I 4 – I – – malta H – – H 4 – Canada, refer to the postal code Australia J 4 4 J 4 – mauritius M 4 – M 4 – table on p. 87. austria H 4 4 H 4 4 mexico C 4 4 C 4 4 Bahamas2 I4 4 I – – Morocco M 4 – M 4 – 2. determine your total shipment Bahrain J 4 4 M 4 4 Namibia M 4 – M 4 – weight (round up to the next-higher Bangladesh O 4 4 O 4 – nepal O 4 – O 4 – pound) and service option (door-to- Barbados 2 I4 4 I – – Netherlands (Holland) d 4 4 D 4 4 Belgium D 4 4 D 4 4 netherlands Antilles I 4 – I – – door, drop-off, hold-at-location, or Belize K 4 –­ K – – new Zealand J 4 4 J 4 – drop-off and hold-at-location). Bermuda2 I 4 – I 4 – nicaragua K 4 – K – – Bosnia-Herzegovina m 4 – M 4 – nigeria M 4 4 M 4 – 3. Choose the service you wish to use. Brazil L 4 4 L 4 4 norway H 4 4 H 4 4 4. For U.S. export shipments, go to Bulgaria M 4 – M 4 – oman J 4 – M 4 – Burundi M 4 – M 4 – pakistan O 4 4 O 4 – p. 117 and multiply the per-pound Canada (see p. 87) a or B 4 4 A 4 4 palestine Autonomous J 4 4 M 4 – rate by total shipment weight. U.S. Cayman Islands2 I 4 – I – – panama K 4 4 K 4 4 import rates are on p. 118. Chile L 4 4 L 4 4 peru L 4 – L – 4 China N 4 4 N 4 4 philippines J 4 4 F 4 4 Colombia L 4 4 L 4 4 poland M 4 4 M 4 4 Costa Rica K 4 4 K 4 4 portugal H 4 4 H 4 – Croatia M 4 – M 4 – puerto Rico (see p. 89) 4 4 4 4 Curacao2 M 4 – M – – Qatar J 4 4 M 4 – Cyprus J 4 – M 4 – Romania M 4 – M 4 – Czech Republic m 4 4 M 4 4 Russia M 4 4 M 4 – denmark H 4 4 H 4 4 Rwanda M 4 – M 4 – djibouti M 4 – M 4 – St. Croix2 dominican Republic I 4 4 I 4 4 (U.S. Virgin Islands) I 4 – I – – Ecuador L 4 4 L – 4 st. Kitts and Nevis2 I 4 4 I – – Egypt J 4 4 M 4 – st. Lucia2 I 4 4 I – – El Salvador K 4 4 K – – st. Maarten/St. Martin2 I 4 – I – – England (U.K.) D 4 4 D 4 4 st. Thomas 2 Estonia M 4 –­ M 4 4 (U.S. Virgin Islands) I 4 – I – – Ethiopia M 4 – M 4 – San Marino E 4 4 E 4 4 Finland H 4 4 H 4 4 scotland (U.K.) D 4 4 D 4 4 France D 4 4 D 4 4 Serbia M 4 – M 4 – Germany E 4 4 E 4 4 seychelles M 4 – M 4 – Ghana M 4 ­4 M 4 – Singapore F 4 4 J 4 4 Greece H 4 4 H 4 – slovak Republic m 4 4 M 4 – Grenada2 I 4 – I – – slovenia M 4 4 M 4 – Guam K 4 4 K 4 – south Africa M 4 4 M 4 – Guatemala K 4 4 K – 4 spain H 4 4 H 4 4 Guyana L 4 – L – – sri Lanka O 4 4 O 4 – Haiti I 4 – I – – swaziland M 4 – M 4 – honduras K 4 4 K 4 4 Sweden H 4 4 H 4 4 hong Kong F 4 4 F 4 4 switzerland H 4 4 H 4 4 hungary M 4 4 M 4 4 taiwan F 4 4 P 4 4 Iceland H 4 – H 4 – Tanzania M 4 – M 4 – India O 4 4 O 4 4 Thailand J 4 4 J 4 4 Indonesia J 4 4 J 4 4 trinidad and Tobago2 I 4 4 I – – Iraq O 4 4 M 4 – turkey J 4 4 M 4 – Ireland, Northern (U.K.) d 4 4 D 4 4 Turks and Caicos Islands 2 I 4 – I – – Ireland, Republic of d 4 4 D 4 4 Uganda M 4 – M 4 – Israel J 4 4 M 4 – Ukraine M 4 – M 4 – Italy E 4 4 E 4 4 United Arab Emirates J 4 4 M 4 4 Jamaica I 4 4 I – – Uruguay2 L 4 – L – – Japan G 4 4 G 4 4 U.S. Virgin Islands I 4 – I – – Jordan J 4 – M 4 – Uzbekistan M 4 – M 4 – Kazakhstan M 4 – M 4 – Vatican City E 4 4 E 4 4 1 Country and zone alignments are subject to change Kenya M 4 – M 4 – Venezuela L 4 4 L 4 – without notice. Korea, South G 4 4 G 4 4 Vietnam J 4 4 J 4 4 2 FedEx does not provide customs clearance or door- Kuwait J 4 4 M 4 4 Wales (U.K.) D 4 4 D 4 4 to-door delivery for these freight services to this Kyrgyzstan M 4 – M 4 – Yemen Arab Republic J 4 – M 4 – country. FedEx International Broker Select and latvia M 4 – M 4 4 Zambia M 4 – M 4 – Hold at FedEx Location service are available. Lebanon J 4 – M 4 – Zimbabwe M 4 – M 4 –

116 fedex.com 1.800.GoFedEx 1.800.463.3339 International express freight rates: u.s. export Use these rates when shipping outbound from the U.S. Steps for determining your rate are on p. 49. Find your rate your Find About These Rate Tables • Drop-Off Rates refers to • hold-at-Location Rates refers to • Drop-Off and Hold-at-Location shipments that are dropped shipments that are picked up at the Rates refers to shipments In the rate tables that follow: off at an origin airport and sender’s location and held at the that are dropped off at an • Door-to-Door Rates refers to delivered to the recipient’s door. destination airport for pickup. origin airport and held at the shipments sent from sender door destination airport for pickup. to recipient door. Call 1.800.332.0807 for available airport locations.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight. ZONES Weight AB C D E F G H I J K L M N O 151–999 lbs. $ 3.26 $ 3.59 $ 3.70 $ 6.26 $ 6.26 $ 6.03 $ 6.03 $ 7.32 $ 6.55 $ 8.49 $ 11.79 $ 11.79 $ 15.21 $ 7.88 $ 8.97 1,000+ lbs. 3.00 3.30 3.40 5.76 5.76 5.55 5.55 6.73 6.03 7.81 10.85 10.85 13.99 7.17 8.25 Minimum Charge 147.70 162.65 213.10 283.60 283.60 326.20 295.50 331.60 296.75 384.60 534.10 534.10 689.05 357.00 445.45 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location Rates Multiply by total shipment weight. ZONES Weight AB C D E F G H I J K L M N O 151–999 lbs. $ 3.06 $ 3.39 $ 3.50 $ 6.06 $ 6.06 $ 5.83 $ 5.83 $ 7.12 $ 6.35 $ 8.29 $ 11.59 $ 11.59 $ 15.01 $ 7.68 $ 8.77 1,000+ lbs. 2.80 3.10 3.20 5.56 5.56 5.35 5.35 6.53 5.83 7.61 10.65 10.65 13.79 6.97 8.05 Minimum Charge 138.65 153.60 193.00 274.55 274.55 305.55 264.10 322.55 287.70 375.55 525.05 525.05 680.00 347.95 407.00 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight. ZONES Weight AB C D E F G H I J K L M N O 151–999 lbs. $ 2.48 $ 2.65 $ 2.95 $ 3.81 $ 3.81 $ 4.32 $ 3.93 $ 4.29 $ 4.21 $ 5.23 $ 7.01 $ 6.92 $ 8.12 $ 4.24 $ 5.90 1,000+ lbs. 2.36 2.52 2.69 3.36 3.36 3.93 3.61 3.91 3.87 4.65 6.44 6.37 7.47 4.16 5.43 Minimum Charge 147.70 162.65 213.10 265.35 265.35 326.20 295.50 306.55 295.48 364.85 481.40 481.40 613.10 286.45 445.45 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location Rates Multiply by total shipment weight. ZONES Weight AB C D E F G H I J K L M N O 151–999 lbs. $ 2.37 $ 2.53 $ 2.75 $ 3.61 $ 3.61 $ 4.12 $ 3.73 $ 4.09 $ 4.01 $ 5.03 $ 6.81 $ 6.72 $ 7.92 $ 4.04 $ 5.70 1,000+ lbs. 2.25 2.40 2.49 3.16 3.16 3.73 3.41 3.71 3.67 4.45 6.24 6.17 7.27 3.96 5.23 Minimum Charge 138.65 153.60 193.00 215.15 215.15 305.55 244.20 253.30 251.78 305.55 407.00 407.00 598.00 266.35 407.00 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 117 international express freight rates: u.s. import* Use these rates when shipping inbound to the U.S. Import zones are on p. 116.

About These Rate Tables • Drop-Off Rates refers to • hold-at-Location Rates refers to • Drop-Off and Hold-at-Location shipments that are dropped shipments that are picked up at Rates refers to shipments that In the rate tables that follow: off at an origin airport and the sender’s location and held at are dropped off at an origin airport • Door-to-Door Rates refers to delivered to the recipient’s door. the destination airport for pickup. and held at the destination airport shipments sent from sender door for pickup. to recipient door. Call 1.800.332.0807 for available airport locations.

FedEx International Priority® Freight Door-to-Door Rates Multiply by total shipment weight. ZONES Weight AC D E F G H I J K L M N O P 151–999 lbs. $ 4.37 $ 3.37 $ 6.65 $ 6.65 $ 6.81 $ 7.75 $ 8.27 $ 5.93 $ 8.61 $ 7.59 $ 7.38 $ 16.58 $ 8.86 $ 7.04 $ 8.37 1,000+ lbs. 4.21 3.21 6.48 6.41 6.56 7.39 8.05 5.78 8.21 7.47 7.26 15.49 8.36 6.93 8.07 Minimum Charge 150.40 146.77 276.63 276.63 300.79 372.06 356.96 263.34 384.75 337.03 337.03 861.30 428.24 280.26 379.92 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location Rates Multiply by total shipment weight. ZONES Weight AC D E F G H I J K L M N O P 151–999 lbs. $ 4.35 $ 3.32 $ 6.60 $ 6.50 $ 6.66 $ 7.60 $ 8.12 $ 5.78 $ 8.46 $ 7.44 $ 7.23 $ 16.43 $ 8.71 $ 6.89 $ 8.22 1,000+ lbs. 4.19 3.16 6.43 6.26 6.41 7.24 7.90 5.63 8.06 7.32 7.11 15.34 8.21 6.78 7.92 Minimum Charge 149.19 146.17 273.61 267.57 291.73 363.00 347.90 254.28 375.69 327.97 327.97 852.24 419.18 271.20 363.61 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

FedEx International Economy® Freight Door-to-Door Rates Multiply by total shipment weight. ZONES Weight AC D E F G H I J K L M N O P 151–999 lbs. $ 3.10 $ 2.96 $ 5.36 $ 5.53 $ 6.06 $ 7.51 $ 6.95 $ 5.60 $ 8.18 $ 6.81 $ 6.55 $ 15.48 $ 8.22 $ 5.95 $ 7.95 1,000+ lbs. 3.04 2.81 5.20 5.37 5.82 7.16 6.77 5.43 7.77 6.67 6.42 14.40 7.73 5.83 7.66 Minimum Charge 111.74 140.73 245.22 245.22 288.71 357.57 317.70 250.66 369.04 323.74 323.74 815.40 410.12 268.78 364.21 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

Drop-Off Rates, Hold-at-Location Rates, and Drop-Off and Hold-at-Location Rates Multiply by total shipment weight.

ZONES Weight AC D E F G H I J K L M N O P 151–999 lbs. $ 2.90 $ 2.76 $ 5.16 $ 5.33 $ 5.86 $ 7.31 $ 6.75 $ 5.40 $ 7.98 $ 6.61 $ 6.35 $ 15.28 $ 8.02 $ 5.75 $ 7.75 1,000+ lbs. 2.84 2.61 5.00 5.17 5.62 6.96 6.57 5.23 7.57 6.47 6.22 14.20 7.53 5.63 7.46 Minimum Charge 99.66 128.65 233.14 233.14 276.63 345.49 305.62 238.58 356.96 311.66 311.66 803.32 398.04 256.70 352.13 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details. *Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.

118 fedex.com 1.800.GoFedEx 1.800.463.3339 FEDEX INTERNATIONAL PREMIUM ZONES AND RATES: u.s. export Use these rates when shipping outbound from the U.S. For more information on FedEx International Premium®, see p. 12. For rate information on our other international air cargo services, including FedEx International Express Freight® (IXF) and FedEx International Airport-to-AirportSM, call 1.800.332.0807. Find your rate your Find

Determine FedEx International Destination City Airport Zone1 Destination City Airport Zone1 Premium Rates argentina Buenos Aires eZe l India Mumbai BOM O 1. Find the zone for your destination australia Melbourne MEL J New Delhi del P perth per Indonesia Jakarta cgk J in the zone table at right. Sydney SYD Israel Tel Aviv tlV J 2. Determine your total shipment weight austria Vienna VIe h Italy Milan Mxp e (round up to the next-higher pound). Belgium Antwerp aNr d Japan Nagoya NGO g Brussels BRU Osaka kIX 3. Multiply the per-pound rate shown Brazil Sao Paulo Vcp l T tokyo NRT in the rate table below by the total canada Montreal yul a korea, South Incheon ICN g shipment weight. T toronto yyZ luxembourg luxembourg City lux d Vancouver yVR Malaysia Kuala Lumpur kul J chile Santiago Scl l P penang peN china Beijing pek N Mexico Guadalajara gdl c Shanghai pVG Mexico City MEX Shenzhen SZX Monterrey MTY colombia Bogota BOg l T toluca tlc denmark Copenhagen cph h Netherlands (Holland) amsterdam aMS d england (U.K.) Birmingham Bhx d E eindhoven eIN L london lhr R rotterdam rtM Manchester MAN panama Panama City pty k Stansted STN philippines Cebu ceB J France Bordeaux BOd d Manila MNL L lille LIL Subic Bay SFS L lyon lyS Scotland (U.K.) aberdeen aBZ d Nantes NTE G glasgow gla P paris cdg Singapore Singapore SIN F germany Berlin txl e Spain Barcelona BCN h Bremen BRE Madrid MAD C cologne cgN Sweden Stockholm arN h D dresden drS Switzerland Basel BSl h D dusseldorf duS G geneva BSL Frankfurt FRA taiwan Kaohsiung khh F H hamburg haM T taipei tpe H hanover haJ thailand Bangkok BKK J Munich MUC united Arab Emirates dubai dxB J Nuremberg NUE Venezuela Valencia VLN l Stuttgart STR Vietnam Hanoi haN J hong Kong Hong Kong hkg F H ho Chi Minh City SGN 1 Country and zone alignments are subject to change without notice.

FedEx International Premium® Multiply by total shipment weight. ZONES Weight AC D E F G H J K L N O 0–99 lbs. $ 3.09 $ 3.54 $ 6.12 $ 6.12 $ 5.89 $ 5.89 $ 7.19 $ 8.37 $ 11.71 $ 11.71 $ 7.76 $ 8.86 100–1,100 lbs. 3.06 3.50 6.06 6.06 5.83 5.83 7.12 8.29 11.59 11.59 7.68 8.77 1,101+ lbs. 2.80 3.20 5.56 5.56 5.35 5.35 6.53 7.61 10.65 10.65 6.97 8.05 Minimum Charge 43.00 43.00 43.00 43.00 43.00 43.00 43.00 43.00 43.00 43.00 43.00 43.00 Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for special brokerage services, depending on commodity and country; see p. 123 for details.

fedex.com 1.800.GoFedEx 1.800.463.3339 119 fees and other shipping information1 Optional-service fees, additional shipping fees and other shipping information.

Optional-service fees apply when U.S. Package International Package express Freight PAGE you select specific service options. Services Services Services NO. ® ®

® ® ® ® See pp. 122–132 for fee amounts, ® ® ® ® P riority

P remium descriptions and other information. S aver ® D elivery Freight Freight Freight ® ® ® ® Freight ® Freight ® P riority Overnight S tandard Overnight H ome I nternational First I nternational Economy I nternational I nternational Ground I nternational I nternational I nternational I nformation P riority FedEx First Overnight FedEx FedEx FedEx 2 D ay FedEx Express FedEx Ground FedEx FedEx FedEx FedEx FedEx M ore FedEx Economy FedEx FedEx 2 D ay FedEx 3 D ay FedEx FedEx 1 D ay OPTIONAL-SERVICE FEES Collect on Delivery FedEx® Collect on Delivery (C.O.D.) 4 4 4 4 4 4 4 127 FedEx Ground® C.O.D. (Collect on Delivery) 4 4 128 FedEx Ground® Electronic C.O.D. (E.C.O.D.) 4 128 Dangerous Goods and Hazardous Materials dangerous Goods (FedEx Express) 4 4 4 4 4 4 4 4 4 4 4 4 4 125 hazardous Materials (FedEx Ground) 4 129 Delivery FedEx® Delivery Signature Options 4 4 4 4 4 4 4 4 127 FedEx Home Delivery Premium Service Upgrades 4 129 inside Delivery Charge 4 4 4 129 reroute of Shipment 4 4 4 4 4 4 4 4 131 saturday Delivery 4 4 4 4 4 4 132 Pickup Courier Pickup Charge 4 4 4 4 4 4 4 4 124 FedEx Ground® Alternate Address Pickup 4 4 128 inside Pickup Charge 4 4 4 4 129 pickup Charge (FedEx International Premium) 4 131 return On-Call Pickup Surcharge 4 4 4 4 132 saturday Pickup 4 4 4 4 4 4 4 132 Weekly Pickup Fee 4 4 4 132 Proof of Delivery FedEx Ground P.O.D. Advantage 4 4 4 128 signature Proof of Delivery via FedEx Standard Overnight Envelope 4 132 Returns FedEx E-Mail Return Label 4 4 4 4 4 4 4 4 128 FedEx ExpressTag® 4 4 4 128 FedEx Ground® Call Tag 4 4 128 FedEx Print Return Label 4 4 4 4 4 4 4 4 129 Other declared Value 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 125 Electronic Export Information Filing Fee2 4 4 4 4 4 4 127 Extra Services Charge 4 4 4 4 127 FedEx International Controlled Export 4 4 129

1For FedEx Express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees. 2Formerly the Shipper’s Export Declaration Filing Fee.

120 fedex.com 1.800.GoFedEx 1.800.463.3339 Your shipment may incur fees in addition to U.S. Package International Package express Freight PAGE y o u r F in d its base rate. This chart is an overview of Services Services Services NO. ® ® ® ® ® ® those fees plus other shipping information. ® ® ® ® P riority

See pp. 122–132 for fee amounts, P remium S aver ® D elivery Freight Freight Freight

descriptions and other information. rate ® ® ® ® Freight ® Freight ® P riority Overnight S tandard Overnight H ome I nternational First I nternational Economy I nternational I nternational Ground I nternational I nternational I nternational I nformation P riority FedEx First Overnight FedEx FedEx FedEx 2 D ay FedEx Express FedEx Ground FedEx FedEx FedEx FedEx FedEx FedEx 1 D ay M ore FedEx Economy FedEx FedEx 2 D ay FedEx 3 D ay FedEx ADDITIONAL SHIPPING FEES additional Handling Surcharge 4 4 4 4 4 4 4 122 address Correction 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 122 ancillary Clearance Service Fees for Special Import Clearance 4 4 4 4 4 4 4 123 Broker Select Option Fee 4 4 4 4 123 Change of Air Waybill Charge 4 124 Clearance Entry Fee 4 124 delivery Area Surcharge 4 4 4 4 4 4 125 delivery Reattempt Charge 4 4 4 126 duties and Taxes 4 4 4 4 4 4 127 Extended Service Area Delivery 4 4 4 127 Extended Service Area Pickup 4 4 4 4 127 Fuel Surcharge 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 129 international Out-of-Delivery-Area Surcharge 4 4 4 4 4 130 international Out-of-Pickup-Area Surcharge 4 4 4 4 4 130 metro Service Area Delivery 4 4 4 130 metro Service Area Pickup 4 4 4 4 130 missing or Invalid Account Number 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 130 northern Canada Surcharge 4 131 Oversize Charge 4 4 4 4 4 4 4 4 131 payer Rebilling 4 4 4 4 4 4 4 4 4 4 4 131 residential Delivery Charge 4 4 4 4 4 4 4 4 4 4 4 131 residential Pickup Charge 4 4 4 4 131 rural Delivery (Alaska) 4 4 132 rural Delivery (Hawaii) 4 4 132 other shipping information Currency Conversion 124 See pp. 124–130 for details on how dimensional weight may affect your rate, Delivery Reattempts 126 guidelines for tendering multiple-piece shipments and other important FedEx Dimensional Weight 126 shipping information. Multiple-Piece Shipments 130

fedex.com 1.800.GoFedEx 1.800.463.3339 121 fees and other shipping information1 Your shipment may incur fees in addition to its base rate. The following are descriptions of those fees plus other shipping information. See the FedEx Express Terms and Conditions and FedEx Ground Tariff for more information. Turn to p. 82 for FedEx SameDay fees and pp. 113 and 115 for FedEx International Next Flight fees. Fees that apply to FedEx Express U.S. services may also apply to FedEx Express services from the U.S. to Puerto Rico. For FedEx Express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say “international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.

U.S. Express Package Services = FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® and FedEx Express Saver® U.S. Ground Services = FedEx Ground® and FedEx Home Delivery® International Express Package Services = FedEx International First®, FedEx International Priority® and FedEx International Economy® International Ground Service = FedEx International Ground® U.S. Express Freight Services = FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx 3Day® Freight International Express Freight Services = FedEx International Priority® Freight, FedEx International Economy® Freight and FedEx International Premium® DEFINITION APPLICABLE SERVICES CHARGES

Additional Handling Surcharge Express. A surcharge applies to any package that: 1) measures greater than 60 inches in FedEx Priority Overnight, FedEx Standard $7.50 per package length but equal to or less than 108 inches in length; 2) measures greater than 30 inches Overnight, FedEx 2Day, FedEx Express in length along its second-longest side;2 3) has an actual weight of greater than 70 lbs.;2 Saver, U.S. Ground Services, International 4) is not fully encased in an outer shipping container; 5) is encased in an outer shipping Ground Service container made of metal, wood, hard plastic or foam material, such as polystyrene packaging materials; 6) is cylindrical, including (without limitation) cans, buckets, barrels, drums or pails that are not fully encased in a shipping container made of corrugated cardboard; 7) is cylindrical, whether or not encased in corrugated cardboard, and exceeds 18 inches in length or 3 inches in diameter or has a diameter greater than its height; 8) is bound with metal, plastic or cloth banding (including packages where the outer surface area is loosely wrapped or creased, or where the contents protrude outside the surface area); or 9) would become entangled in or cause damage to other packages in the FedEx conveyance system. This surcharge applies on a per-piece basis even if multiple pieces are bundled in a shipment. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit. Ground. A surcharge applies to any package that: 1) measures greater than 60 inches in length but equal to or less than 108 inches in length; 2) measures greater than 30 inches in length along its second-longest side;2 3) has an actual weight of greater than 70 lbs.; 4) is not fully encased in an outer shipping container; or 5) is encased in an outer shipping container made of metal or wood. The surcharge also applies to any drum or pail (less than 5 gallons) that is not fully encased in an outer shipping container made of corrugated cardboard. The money-back guarantee does not apply to these shipments. We reserve the right to assess additional handling charges for packages that require special handling or that require FedEx to apply additional packaging during transit.

Address Correction Express. If a recipient’s address on an airbill, air waybill or shipping label is incomplete U.S. Express Package Services, $10 per correction or incorrect, we may attempt to find the correct address and complete delivery. We will International Express Package Services, assess a shipping fee. For shipments receiving FedEx Express Multiweight® pricing, the FedEx International Priority Freight, fee is $10 per package up to a maximum of $70 per shipment. Address correction is also FedEx International Economy Freight required if the recipient phone number is omitted for a Rural Delivery (RD) address or a U.S. Ground Services, $8 per correction Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery, we International Ground Service are not liable for failing to meet our delivery commitment. Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box U.S. Express Freight Services $50 per correction ZIP code. For international shipments destined to a P.O. box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient. For FedEx International Broker Select®, the address correction fee will apply if the broker’s address is incomplete or incorrect on the air waybill or other shipping documentation. If we cannot determine the correct address or cannot reach the broker, we may attempt to contact the sender for address clarification or instructions to return the shipment. If we are unable to complete delivery under these circumstances, we will not be liable for failing to meet our delivery commitment. Ground. If we are unable to deliver a shipment because the shipper-provided address is incorrect or is a P.O. box, we will attempt to determine the correct address, complete delivery and notify the shipper of the address correction. We assess an additional charge for delivery or attempted delivery to the corrected address. For shipments receiving FedEx Ground Multiweight® pricing, the fee is $8 per package up to a maximum of $35 per shipment. The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time.

1Charges shown do not include any fuel surcharge which may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details. 2Effective Jan. 19, 2009. 122 fedex.com 1.800.GoFedEx 1.800.463.3339 DEFINITION APPLICABLE SERVICES CHARGES Ancillary Clearance Service Fees for Special Import Clearance FedEx provides import clearance processing for international express package and International Express Package Services, international express freight shipments, and international ground shipments between International Express Freight Services rate your Find the U.S. and Canada. To recover the costs passed to FedEx by the regulatory agency for regulatory filing, or by the customs broker for special processing, FedEx charges ancillary Ancillary Clearance Service Fees: FedEx Express (U.S. Import Shipments) clearance service fees, where applicable, on import shipments requiring the additional Additional Entry Line Items, per line $2.50 processing. We may apply these fees, which are subject to change, to both U.S.- and if over 10 lines non-U.S.-based shippers. For more information about the ancillary clearance service fees Entry Copy, per entry $1 that may apply to your shipment, select your destination country from the list provided at fedex.com/ancillary/go/service. Entry of Goods Pursuant to U.S. $50 Department of Defense Contracts Live Entry Processing $20 Other Special Brokerage Processing $7–$40 Prior Notice for Food and Food Products $10 Storage Charge • $20 minimum • $0.04 per lb. per day for the first week,

after 48 hours • $0.08 per lb. per day for the second week and beyond U.S. Bureau of Alcohol, Tobacco, Firearms $70 and Explosives Clearance U.S. Fish and Wildlife Service Clearance $97 U.S. Food and Drug Administration Clearance $20

International Ground Service Ancillary Clearance Service Fees: FedEx Ground (U.S.-to-Canada Shipments) Additional Entry Line Items, per line CA$3.75 if over 10 lines Disbursement Fee Greater of CA$10 or 2.5% of duty-and- tax charge Fax or Call Fee • CA$3 (local) • CA$4 (long distance, U.S. to Canada) Temporary Import Entry, per entry CA$120 Other Government Agency, per entry CA$10

Ancillary Clearance Service Fees: FedEx Ground (Canada-to-U.S. Shipments) Additional Entry Line Items, per line $2.50 if over 10 lines Disbursement Fee Greater of $5 or 2% of duty-and-tax charge U.S. Fish and Wildlife Service Clearance $97 U.S. Food and Drug Administration Clearance $20 Other Government Agency, per entry Varies Note: Fees are per shipment unless otherwise noted.

Broker Select Option Fee A fee applies to FedEx International Broker Select® shipments if you choose to have us FedEx International Priority, FedEx Greater of $10 per shipment or $0.50 complete the delivery after customs clearance and if your recipient and customs broker International Economy, FedEx International per lb. are served by different FedEx clearance points. Priority Freight, FedEx International Economy Freight

Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received FedEx International Premium $6.50 per shipment after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.

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DEFINITION APPLICABLE SERVICES CHARGES Change of Air Waybill Charge A charge applies to any change on the air waybill due to new sender instructions received FedEx International Premium $6.50 per shipment after a FedEx International Premium shipment has left the airport of departure. When the sender changes the destination and additional shipping is required, the sender is liable for the shipping charges as originally routed, plus transportation charges between the original and amended destination airports.

Clearance Entry Fee When a shipment is processed as a brokerage-inclusive shipment and FedEx Ground International Ground Service arranges for clearance services, a clearance entry fee is charged to cover processes U.S.-to-Canada Shipments required to check the Commercial Invoice submitted with the shipment and complete entry preparation procedures required by either U.S. Customs and Border Protection or the Value for Duty (CA$) Fee (CA$) Canada Border Services Agency, including calculation of applicable duties and taxes for $0–$20 $0 each type of commodity included in the shipment. The clearance entry fee is subject to all applicable Canadian taxes. $20.01–$40 $7 $40.01–$100 $19.45 $100.01–$200 $29 $200.01–$1,000 $40.30 $1,000.01–$1,600 $46.70 $1,600.01–$2,000 $52.74 $2,000.01-plus $6.03 for each additional $1,000

Canada-to-U.S. Shipments Value for Duty Fee $0–$200 $0 $200.01–$1,250 $23.75 $1,250.01–$2,000 $35 $2,000.01-plus $1.70 for each additional $1,000

Courier Pickup Charge A charge applies when you request a pickup, including requests made using FedEx electronic U.S. Express Package Services $4 per package shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”). International Express Package Services $4 per shipment The charge is itemized separately on your invoice. If you pay by cash, which is not accepted at all pickup locations; check; money order; or credit card, the charge will be collected when you tender the package. The charge applies for pickup of FedEx Express® Billable Stamp and FedEx Express® Prepaid Stamp shipments. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup.

Currency Conversion FedEx Express customers who need their charges converted to a freely convertible International Express Package Services, For details on the conversion rate and other currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source International Express Freight Services currency information, see the Billing section for the daily information is OANDA, an Internet exchange rate service. in the FedEx Express International Terms and Conditions at the back of this book.

124 fedex.com 1.800.GoFedEx 1.800.463.3339 DEFINITION APPLICABLE SERVICES CHARGES Dangerous Goods Accessible Dangerous Goods. Certain dangerous goods must be accessible during FedEx First Overnight $5 per package (dry ice only) transit. You can ship these accessible dangerous goods using FedEx Priority Overnight, y o u r F in d FedEx Priority Overnight • $65 per package (accessible) FedEx 1Day Freight, FedEx International Priority, FedEx International Priority Freight, ® • $32.50 per package (inaccessible) FedEx International Premium and FedEx International Express Freight (IXF) services. • $5 per package (dry ice only) Class 1.4 Explosives FedEx Standard Overnight, FedEx 2Day, • $32.50 per package (inaccessible) Class 2.1 Flammable gas FedEx Express Saver • $5 per package (dry ice only)

Class 2.2 non-flammable gas with a “cargo aircraft only” label FedEx International First $5 per shipment (dry ice only) rate Class 3 Flammable liquid FedEx International Priority • Greater of $100 per shipment or $0.55 per lb. (accessible) Class 4 Flammable solid, spontaneously combustible, dangerous when wet • Greater of $50 per shipment or Class 5 Oxidizer and organic peroxide $0.28 per lb. (inaccessible) Class 8 Corrosive material • $5 per shipment, or $5 per package for shipments to or from Puerto Rico Inaccessible Dangerous Goods. You can ship the following dangerous goods (dry ice only) classifications via most FedEx Express services. FedEx International Economy • Greater of $50 per shipment or $0.28 Class 2.2 non-flammable gas without a “cargo aircraft only” label per lb. (inaccessible only) • $5 per shipment, or $5 per package Class 6.1 toxic for shipments to or from Puerto Rico Class 6.2 infectious substances (dry ice only) Class 7 radioactive materials FedEx 1Day Freight • Greater of $70 per shipment or Class 9 ORM-D and all class 9 $0.55 per lb. (accessible) • Greater of $32.50 per shipment or With FedEx International Economy, you can ship inaccessible dangerous goods and dry ice $0.22 per lb. (inaccessible) outbound from the U.S. to Canada and Puerto Rico only. You cannot ship dangerous goods of any kind in the FedEx® 10kg Box or FedEx® 25kg Box. FedEx 2Day Freight, FedEx 3Day Freight Greater of $32.50 per shipment or $0.22 per lb. (inaccessible only) Shipments from the U.S. to Puerto Rico that contain dangerous goods or dry ice are assessed the same fees that apply to shipments within the U.S. FedEx International Priority Freight, • Greater of $100 per shipment or FedEx International Premium $0.55 per lb. (accessible) You can ship ORM-D on an international air waybill to Puerto Rico only. ORM-D is • Greater of $50 per shipment or classified as inaccessible dangerous goods. $0.28 per lb. (inaccessible) See pp. 20–23 for more information on shipping dangerous goods. Dry-ice guidelines are Note: If a shipment contains both dry ice and dangerous goods (accessible or inaccessible), on p. 23. Dry-ice charges are effective Jan. 19, 2009. only dangerous goods charges are assessed. The dry-ice surcharge is not assessed.

Declared Value See the Declared Value and Limits of Liability sections in the FedEx Express Terms and U.S. Express Package Services $0.65 per $100 of value for shipments Conditions and the FedEx Ground Tariff at the back of this book for details. valued in excess of $100 ($1.95 minimum) If U.S. multiple-package shipments processed together on a FedEx® electronic shipping International Express Package Services $0.65 per $100 of value in excess of $100 solution contain a package with a declared value equal to or greater than $500, the Direct or $9.07 per lb., whichever is greater Signature Required FedEx® Delivery Signature Option will automatically be applied to the entire shipment. Additional Direct Signature Required fees will apply to those packages U.S. Ground Services, $0.65 per $100 of value for shipments within the shipment with a declared value of less than $500. See FedEx Delivery International Ground Service valued in excess of $100 ($1.95 minimum) Signature Options on p. 127 for more information. U.S. Express Freight Services $0.65 per $100 of value in excess of $100 or $1 per lb., whichever is greater International Express Freight Services $0.65 per $100 of value in excess of $100 or $9.07 per lb., whichever is greater

Delivery Area Surcharge A delivery area surcharge applies to package shipments destined to select U.S. ZIP codes. FedEx Priority Overnight, FedEx Standard • $1.60 per package (commercial) In addition, a delivery area surcharge applies to FedEx Express shipments destined for areas Overnight, FedEx 2Day • $2.40 per package (residential) in Alaska that are remote, sparsely populated or geographically difficult to access. Go to • $15 per package (remote Alaska) fedex.com/us/services/ratesinfo for a list of ZIP codes where this surcharge applies. FedEx Express Saver, FedEx Ground • $1.60 per package (commercial) For shipments receiving FedEx Express Multiweight® pricing (except remote Alaska • $2.40 per package (residential) shipments) or FedEx Ground Multiweight pricing, the maximum charge is $8 per shipment. FedEx Home Delivery $2.40 per package

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DEFINITION APPLICABLE SERVICES CHARGES Delivery Reattempt Charge If we cannot complete delivery of a U.S express freight or international express freight U.S. Express Freight Services Greater of $40 per shipment or shipment on the initial delivery attempt, the freight will be returned to the nearest FedEx $0.0428 per lb. Express Freight ramp location. We will not reattempt delivery unless the shipper or recipient requests it. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. After three attempts to notify the recipient or shipper, or five business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.

Delivery Reattempts Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will Express Services, Ground Services See the definition at left and the Pickup reattempt delivery of U.S. nonresidential shipments if: 1) no one at the recipient address or a and Delivery section in the FedEx Express neighboring address is available to sign for the package and there is no signature release on Terms and Conditions and FedEx Ground file; or 2) the shipper has selected a FedExD elivery Signature Option and no eligible recipient Tariff at the back of this book for details. is available to sign for the package. Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx Home Delivery will reattempt delivery of U.S. residential shipments if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Some exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details. Express Packages (International). For FedEx Express international packages, we provide redelivery service upon request at no additional charge. However, if delivery of a shipment to a residential address in an international location (including a residence used as an office) cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt delivery, hold the shipment at our facility until we contact the recipient for further delivery instructions, or both. After three attempts to deliver and/or three attempts to notify the recipient, or five business days from the date of shipment, whichever occurs first, the shipment may be considered undeliverable. For FedEx International First shipments, we may provide three delivery attempts. For shipments that cannot be delivered on the first attempt, we may reattempt delivery by 10:30 a.m. on the day of the first attempted delivery.I f necessary, a second reattempt may occur by 10:30 a.m. the following business day. Express Freight. For more information on FedEx Express Freight delivery reattempts, see Delivery Reattempt Charge above.

Dimensional Weight Express. FedEx Express may assess shipping charges based on the International Air Express Services, Ground Services If the dimensional weight exceeds the Transport Association (IATA) volumetric standard. Dimensional weight is calculated by actual weight, charges may be assessed multiplying the length by width by height of each package in inches and dividing the total based on the dimensional weight. See by 194 (for shipments within the U.S. and shipments between the U.S. and Puerto Rico) the definition at left for details. or 166 (for international shipments). If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound.D imensional weight applies on a per-package or per-shipment basis to all FedEx Express U.S. shipments in customer packaging, and on a per-shipment basis to all international shipments and U.S. to Puerto Rico shipments in customer packaging. Shipments in FedEx packaging may also be subject to dimensional-weight pricing. Ground. Dimensional weight may apply to FedEx Ground packages that are 3 cubic feet (5,184 cubic inches) or larger. Multiply the length by width by height of each package in inches. If the total is 5,184 or greater, calculate dimensional weight by dividing by 194 (for shipments within the U.S.) or 166 (for shipments to Canada). If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the next whole number; dimensions less than one-half inch are rounded down. The final calculation is rounded up to the next whole pound. If the package measures less than 5,184 cubic inches, dimensional weight does not apply and charges will be assessed based on actual weight.

126 fedex.com 1.800.GoFedEx 1.800.463.3339 DEFINITION APPLICABLE SERVICES CHARGES Duties and Taxes Duties and taxes, including goods and services tax (GST) and value-added tax (VAT), may be International Express Package Services, See the definition at left and the Duties assessed on the contents of the shipment. Any such charges will be billed to the recipient, International Express Freight Services and Taxes section in the FedEx Express rate your Find unless you instruct us otherwise. In the event we advance duties and taxes on any given International Terms and Conditions at shipment, the payer will be assessed a surcharge based on a flat rate or on a percentage of the back of this book for details. the total amount advanced.

Electronic Export Information Filing Fee (formerly the Shipper’s Export Declaration Filing Fee) A fee applies when FedEx files Electronic Export Information (EEI) to the U.S. government’s International Express Package Services, $10 per shipment Automated Export System (AES) via FedEx Export AgentFile® on your behalf. For more International Express Freight Services information on FedEx Export AgentFile, see p. 39.

Extended Service Area Delivery Shipments delivered to points outside the FedEx primary service areas are assessed an U.S. Express Freight Services $100 per shipment extended service area delivery charge. No other destination-related, surchargeable freight services are available to extended service areas. For an explanation of FedEx Express® Freight U.S. service areas, go to fedex.com/us/services/ expressfreight/us/commitments.html. To determine the service area for your shipment, select Use Service Area Locator at fedex.com/us/expressfreight or call 1.800.332.0807.

Extended Service Area Pickup Shipments picked up outside the FedEx primary service areas are assessed an extended service U.S. Express Freight Services, $100 per shipment area pickup charge. No other origin-related, surchargeable freight services are available from FedEx International Premium extended service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/us/services/ expressfreight/us/commitments.html. To determine the service area for your shipment, select Use Service Area Locator at fedex.com/us/expressfreight or call 1.800.332.0807.

Extra Services Charge When the shipper or recipient requests a special handling service beyond the standard U.S. Express Freight Services, $59 per handler hour ($59 minimum) freight pickup and delivery features of service outlined in this FedEx Service Guide, or FedEx International Premium when determined by FedEx, we will assess an extra services charge in addition to all other applicable charges. FedEx will advise the customer in advance when the extra services charge will apply.

FedEx® Collect on Delivery (C.O.D.) If the C.O.D. sender’s shipments have a 20 percent refusal rate, a higher charge may be applied. FedEx Priority Overnight, FedEx Standard $9 per package If a C.O.D. shipment is refused by the recipient, we will return the shipment to the sender. See the Overnight, FedEx 2Day, FedEx Express Saver Collect on Delivery Service section in the FedEx Express Terms and Conditions at the back of U.S. Express Freight Services $50 per shipment this book. For shipments receiving FedEx Express Multiweight pricing, the maximum charge is $63 per shipment. For more information on FedEx Collect on Delivery, see p. 16.

FedEx® Delivery Signature Options We provide three options when you need a signature upon delivery: Indirect Signature U.S. Express Package Services, • $1.75 per package Required, Direct Signature Required and Adult Signature Required. Indirect Signature U.S. Ground Services (Indirect Signature Required) Required is available to residential addresses only. For shipments receiving FedEx Express • $2.75 per package Multiweight or FedEx Ground Multiweight pricing, the maximum charge is $12.25 per (Direct Signature Required) shipment for Indirect Signature Required, $19.25 per shipment for Direct Signature • $3.75 per package Required and $26.25 per shipment for Adult Signature Required. When you tender (Adult Signature Required) multiple-package shipments processed together using a FedEx electronic shipping solution International Ground Service $2.75 per package to us, any FedEx Delivery Signature Option that you select will apply to all packages within (Direct Signature Required) the shipment. For more information on FedEx Delivery Signature Options, see p. 14.

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DEFINITION APPLICABLE SERVICES CHARGES FedEx E-Mail Return Label A charge applies in addition to shipping charges once the recipient has used the return FedEx First Overnight, FedEx Priority $1 per label label. For more information on the FedEx E-Mail Return Label, see p. 19. Overnight, FedEx Standard Overnight, FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight

FedEx ExpressTag® A charge applies in addition to shipping charges when we pick up the package for return FedEx Priority Overnight, FedEx Standard $4 per package at your recipient’s location. For more information on the FedEx ExpressTag, see p. 18. Overnight, FedEx 2Day

FedEx Ground® Alternate Address Pickup We may provide pickup service to an address other than the shipping location associated U.S. Ground Services $13 per unique address per week with the FedEx Ground account number, upon request, for an additional charge of $13 per unique address per week.

FedEx Ground® Call Tag A $6 charge applies in addition to shipping charges when you request a call tag for a U.S. Ground Services • $6 per package (commercial pickup commercial location via electronic shipping solutions or selecting Schedule a Pickup from requested via electronic shipping the Ship tab at fedex.com. A $7 charge applies in addition to shipping charges when you solutions or Schedule a Pickup call FedEx Customer Service to request a call tag for a commercial location. For residential at fedex.com) locations, a $7 charge applies in addition to shipping charges when you request a call • $7 per package (commercial pickup tag via electronic shipping solutions, selecting Schedule a Pickup from the Ship tab at requested via FedEx Customer Service) fedex.com or calling FedEx Customer Service. Additional delivery charges may apply. • $7 per package (residential pickup) For more information on the FedEx Ground Call Tag, see p. 18.

FedEx Ground® C.O.D. (Collect on Delivery) A charge applies when you direct us to collect payment from your recipient. U.S. Ground Services,1 $9 per package (additional charge for If you select regular or guaranteed funds C.O.D., the charge is $9 per package. International Ground Service currency C.O.D. shipments; see definition at left) If you select currency C.O.D., the charge is $9 per package plus an additional charge based on your shipment’s destination. For currency C.O.D. deliveries in the U.S., the additional charge is $9 per package for currency collection up to $450, plus an additional 2 percent of the currency C.O.D. amount that is in excess of $450. For currency C.O.D. deliveries in Canada, the additional charge is $9 per package. The minimum charge for currency C.O.D. is $18 per package for all destinations. For shipments receiving FedEx Ground Multiweight pricing, the maximum C.O.D. charge is $63 per shipment for regular or guaranteed funds C.O.D. For currency C.O.D. deliveries in the U.S., the maximum charge is $126 per shipment plus an additional 2 percent of the C.O.D. amount per package that is in excess of $450. For currency C.O.D. deliveries in Canada, the maximum charge is $126 per shipment. If you select FedEx Ground C.O.D. for multiple-package shipments processed together using a FedEx electronic shipping solution, all packages within the shipment will be labeled C.O.D. For more information on FedEx Ground C.O.D., see p. 16.

FedEx Ground® Electronic C.O.D. (E.C.O.D.) A charge applies when you direct us to collect payment from your recipient and deposit U.S. Ground Services1 $9 per package, plus a $10 or $35 weekly it directly into your bank account. There is an additional weekly service charge of $10 for charge (see definition at left) deposit in 48 hours, or $35 for deposit in 24 hours. For shipments receiving FedEx Ground Multiweight pricing, the maximum charge is $63 per shipment in addition to the weekly service charge. FedEx Ground E.C.O.D. is available for shipments within the U.S. — it is not available for shipments to or within Canada. For more information on FedEx Ground E.C.O.D., see p. 16.

FedEx Ground P.O.D. Advantage You can choose to pay either a per-package or per-month fee when enrolling. For more U.S. Ground Services, $1 per package or $150 per month information on FedEx Ground P.O.D. Advantage, see p. 15. International Ground Service

1Not available with FedEx Home Delivery.

128 fedex.com 1.800.GoFedEx 1.800.463.3339 DEFINITION APPLICABLE SERVICES CHARGES FedEx Home Delivery® Premium Service Upgrades You can choose a FedEx Home Delivery premium service upgrade if your residential recipient FedEx Date Certain Home Delivery® $3 per shipment has a special delivery need. See p. 8 for more information. With Indirect Signature Required $3 per shipment plus $1.75 per package y o u r F in d With Direct Signature Required $3 per shipment plus $2.75 per package With Adult Signature Required $3 per shipment plus $3.75 per package FedEx Evening Home Delivery® $7 per shipment With Indirect Signature Required $7 per shipment plus $1.75 per package With Direct Signature Required $7 per shipment plus $2.75 per package With Adult Signature Required $7 per shipment plus $3.75 per package rate FedEx Appointment Home Delivery® $15 per shipment With Direct Signature Required Included With Adult Signature Required $15 per shipment plus $3.75 per package

FedEx International Controlled Export A charge applies when you select the FedEx International Controlled Export option for FedEx International Priority, $50 per shipment shipments moving under a U.S. State Department (DSP) license or under U.S. Drug FedEx International Priority Freight Enforcement Administration permits 36, 236 and 486. The charge also applies for in-bond shipments moving under a transportation and exportation customs form (CF7512) from a foreign trade zone or bonded warehouse. For more information on FedEx International Controlled Export, see p. 17.

FedEx Print Return Label A charge applies in addition to shipping charges once the recipient has used the return FedEx First Overnight, FedEx Priority $0.50 per label label. For more information on the FedEx Print Return Label, see p. 18. Overnight, FedEx Standard Overnight, FedEx 2Day, U.S. Ground Services, FedEx 2Day Freight, FedEx 3Day Freight

Fuel Surcharge We reserve the right to assess fuel and other surcharges on shipments, without notice. We will Express Services, Ground Services Go to fedex.com/us/services/ determine the amount and duration of any such surcharges at our sole discretion. By tendering fuelsurcharge.html for updates your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. to the fuel surcharge. For FedEx Express, the fuel surcharge percentage will be subject to adjustment monthly using a rounded average of the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel, as published monthly by the U.S. Department of Energy. The surcharge now in effect applies to all FedEx Express U.S., U.S. export and U.S. import shipments, except for FedEx International Express Freight (IXF) and FedEx International Airport-to-AirportSM shipments. For FedEx Ground, the fuel surcharge percentage will be subject to adjustment monthly using a rounded average of the National U.S. On-Highway Average price for a gallon of diesel fuel, as published monthly by the U.S. Department of Energy. Changes to the fuel surcharge will be applied effective the first Monday of each month. The surcharge percentage will be reflected on your FedEx invoice. The percentage for each month is available at fedex.com/us/services/fuelsurcharge.html approximately two weeks before the surcharge is applicable.

Hazardous Materials We assess a surcharge on each package containing hazardous materials. Materials FedEx Ground $22.50 per package classified as ORM-D are the only hazardous materials you can ship via FedEx Home FedEx Home Delivery, International ORM-D only; no charge applies Delivery and FedEx International Ground (no surcharge applies for ORM-D). See pp. 24–27 Ground Service for more information on shipping hazardous materials.

Inside Delivery Charge When requested, FedEx may move shipments to positions beyond the adjacent loading U.S. Express Freight Services Greater of $65 per shipment or area. In doing so, we will assess an inside delivery charge in addition to all other applicable $0.0446 per lb. charges. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. FedEx does not provide piece count or piece verification when a breakdown of a freight shipment occurs at the delivery site.

Inside Pickup Charge When requested, FedEx may move shipments from positions beyond the adjacent loading U.S. Express Freight Services, Greater of $65 per shipment or area. In doing so, we will assess an inside pickup charge in addition to all other applicable FedEx International Premium $0.0446 per lb. charges. The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door.

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DEFINITION APPLICABLE SERVICES CHARGES International Out-of-Delivery-Area Surcharge Shipments delivered to remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $22 per shipment or $0.22 per lb. assessed an out-of-delivery-area charge. Go to fedex.com/us/services/ratesinfo for a FedEx International Priority Freight, list of postal codes or cities by destination country where this surcharge applies. FedEx International Economy Freight

International Out-of-Pickup-Area Surcharge Shipments picked up from remote and less-accessible locations outside the U.S. are International Express Package Services, Greater of $22 per shipment or $0.22 per lb. assessed an out-of-pickup-area charge. Go to fedex.com/us/services/ratesinfo for a FedEx International Priority Freight, list of postal codes or cities by origin country where this surcharge applies. FedEx International Economy Freight (U.S. import-rated shipments only, for all services)

Metro Service Area Delivery Shipments delivered to select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services $100 per shipment service area delivery charge. No other destination-related, surchargeable freight services are available to metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/us/ services/expressfreight/us/commitments.html. To determine the service area for your shipment, select Use Service Area Locator at fedex.com/us/expressfreight or call 1.800.332.0807.

Metro Service Area Pickup Shipments picked up in select highly congested metro ZIP codes are assessed a metro U.S. Express Freight Services, $100 per shipment service area pickup charge. No other origin-related, surchargeable freight services are FedEx International Premium available from metro service areas. For an explanation of FedEx Express Freight U.S. service areas, go to fedex.com/us/ services/expressfreight/us/commitments.html. To determine the service area for your shipment, select Use Service Area Locator at fedex.com/us/expressfreight or call 1.800.332.0807.

Missing or Invalid Account Number A fee applies when no FedEx account number or an incomplete, inaccurate, invalid or Express Services, Ground Services $10 per shipment deleted account number appears on the shipping documentation.

Multiple-Piece Shipments For FedEx Express® and FedEx Ground® package services, you can ship multiple pieces U.S. Express Services, International FedEx Express Multiweight rates as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, Express Services may apply. See pp. 80–81 (U.S.), packaging type and delivery instructions (including FedEx Delivery Signature Options, p. 89 (Puerto Rico) and p. 106 collect on delivery, FedEx Express Saturday pickup or delivery, Hold at FedEx Location (international) for more details. service or FedEx Home Delivery premium service upgrades); 2) move together on the Ground Services FedEx Ground Multiweight rates are same day from one sender to one recipient; and 3) meet all size, weight and acceptance available by contract only. guidelines for the selected service. Individual packages in a multiple-piece shipment may have different weights, dimensions and declared value. Within the U.S. only, individual packages in a multiple-piece shipment processed using FedEx electronic shipping solutions may contain different designations of dangerous goods (for FedEx Express) or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and restrictions apply. See pp. 20–27 for more information on shipping dangerous goods and hazardous materials. Each individual piece or single handling unit must have an address label showing complete sender and recipient addresses. Multiple-piece shipments tendered as express freight must be palletized, stackable, forkliftable, banded and shrinkwrapped to form single handling units. Once a multiple-piece shipment tendered via a U.S. package service reaches a total shipment weight of 100 lbs. for FedEx Express or 200 lbs. for FedEx Ground (with contract- only FedEx Ground Multiweight rates), it is rated on a price-per-package and a price-per- total-shipment-weight basis. You are billed the lower of the two rates. For FedEx Express, a 10-lb. average minimum package weight for the shipment applies. For FedEx Ground, an average minimum package weight for the shipment applies and varies by contract. FedEx Express international multiple-piece shipments are billed based on total shipment weight. All FedEx electronic shipping solutions can process FedEx Express and FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking number and package-count sequence and total on each label. A FedEx® US Airbill can accept up to 999 pieces as a multiple-piece shipment (except for shipments in FedEx Envelope or FedEx® 10kg Box and FedEx® 25kg Box packaging).

130 fedex.com 1.800.GoFedEx 1.800.463.3339 DEFINITION APPLICABLE SERVICES CHARGES Northern Canada Surcharge An additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavut International Ground Service $65 per package over the Zone 54 rate

and Labrador. This surcharge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. y o u r F in d

Oversize Charge Express. The maximum limits for FedEx Express U.S. packages are 150 lbs., and 119 inches U.S. Express Package Services, $45 per package in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed U.S. Ground Services, International 108 inches in length or 130 inches in length and girth are considered “oversize” packages. Ground Service

Oversize packages are rated based on the greater of the package’s actual rounded weight or rate dimensional weight. In addition, a charge of $45 per oversize package applies. We may refuse packages that exceed 119 inches in length or 165 inches in length and girth, or if we find them in our network, we may consider them for shipping at our sole discretion. These packages also are rated based on the greater of the package’s actual rounded weight or dimensional weight, and a $45 charge per oversize package applies. Note: We may accept FedEx Express packages weighing less than 151 lbs. that exceed 165 inches in length and girth and rate them as FedEx Express Freight U.S. shipments. See the Extra-Large Packages section in the FedEx Express U.S. Terms and Conditions at the back of this book for details. Ground. A package weighing 150 lbs. or less and measuring greater than 130 inches in length and girth is classified as an “oversize” package.T he shipping charges for an oversize package are based on the greater of the package’s actual rounded weight and its dimensional weight. A charge of $45 per oversize package also applies to any package measuring greater than 130 inches in length and girth. For FedEx Home Delivery, the shipping charges for any package with a dimensional weight of greater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensional weight being shipped under the same circumstances, plus FedEx Home Delivery fees and other charges. A charge of $45 per oversize package also applies to any package measuring greater than 130 inches in length and girth.

Payer Rebilling For every request to change the billing instructions for a shipment, we will assess a fee to U.S. Express Package Services, International $10 per shipment the payer in addition to shipping charges. Express Package Services, U.S. Express Freight Services

Pickup Charge (FedEx International Premium) FedEx International Premium is an airport-to-airport service. Pickup at the shipper’s FedEx International Premium Varies based on shipment weight; see location is available for an additional fee. The fees are: minimum charge $20; $0.16 per definition at left ($20 minimum) pound for shipments that weigh 100–220 lbs.; $0.14 per pound for shipments that weigh 221–660 lbs.; and $0.12 per pound for shipments that weigh 661 lbs. or more.

Reroute of Shipment A shipping fee is billed to the account number specified on the FedEx airbill or shipping label U.S. Express Package Services $10 per package for each rerouted package; it appears as an address correction on the invoice. Reroutes can U.S. Express Freight Services $50 per shipment include delivering to a different address in the same city or changing a hold-at-location instruction to courier delivery. Only one reroute is allowed per package. Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply.

Residential Delivery Charge A residential delivery charge applies to shipments to a home or private residence, U.S. Express Package Services, $2.40 per package ($2.05 per package for including locations where a business is operated from a home. U.S. Ground Services, International FedEx Home Delivery) For shipments receiving FedEx Express Multiweight or FedEx Ground Multiweight pricing, Ground Service the maximum charge is $21 per shipment. U.S. Express Freight Services $90 per shipment

Residential Pickup Charge Shipments picked up at a home or private residence, including locations where a business U.S. Express Freight Services, $90 per shipment is operated from a home, incur a residential pickup charge in addition to all other FedEx International Premium applicable charges.

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DEFINITION APPLICABLE SERVICES CHARGES Return On-Call Pickup Surcharge A charge applies for pickup of FedEx Print Return Label and FedEx E-Mail Return Label FedEx First Overnight, FedEx Priority $4 per package shipments. This charge does not apply if you drop off your package at a FedEx shipping Overnight, FedEx Standard Overnight, location or include it in a regular scheduled pickup. FedEx 2Day

Rural Delivery (Alaska) A surcharge applies for delivery to select rural ZIP codes in Alaska. Go to fedex.com/us/ U.S. Ground Services • $30 per package for packages 1–70 lbs. services/ratesinfo for a list of ZIP codes where this surcharge applies. • $100 per package for packages that exceed 70 lbs. (FedEx Home Delivery packages cannot exceed 70 lbs.) • Surcharge doubles for packages originating from and destined to rural points in Alaska

Rural Delivery (Hawaii) A surcharge applies for delivery to select rural ZIP codes in Hawaii. Go to fedex.com/us/ U.S. Ground Services • $11 per package over the Zone 9 rate services/ratesinfo for a list of ZIP codes where this surcharge applies. • $1 per package over the Zone 14 rate for select intra-Oahu shipments

Saturday Delivery For U.S. package shipments, Saturday delivery is available with FedEx Priority Overnight FedEx Priority Overnight, FedEx 2Day $15 per package and FedEx 2Day for an additional charge. (charge is not applied to shipments rated as For U.S. express freight shipments, Saturday delivery is available to several U.S. markets FedEx Express Multiweight) with FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at FedEx FedEx International Priority $15 per shipment Location service is not available with Saturday express freight delivery. To determine if Saturday delivery is available to your destination, select Use Service Area Locator at FedEx 1Day Freight, FedEx 2Day Freight, $200 per shipment fedex.com/us/expressfreight or call 1.800.332.0807. FedEx International Priority Freight (U.S. import-rated shipments only) For international shipments, Saturday delivery is available for an additional charge in many of the countries served by FedEx International Priority. In certain Far East and Middle East countries, Saturday is a regular business day, and delivery is available at no extra charge via many FedEx Express international services. U.S.-inbound delivery is available in major markets via FedEx International Priority and FedEx International Priority Freight for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) for more information.

Saturday Pickup Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx U.S. Express Package Services $15 per package Standard Overnight, FedEx 2Day and FedEx Express Saver for an additional charge. The FedEx International First, $15 per shipment maximum Saturday pickup charge for FedEx Express U.S. package services is $105 per FedEx International Priority shipment. An additional charge also applies when you request Saturday pickup for FedEx International First, FedEx International Priority or FedEx International Priority DirectDistribution® shipments. To check availability, select Get Rates & Transit Times from the Ship tab at fedex.com. Saturday pickup is not available with FedEx International Economy.

Signature Proof of Delivery via FedEx Standard Overnight Envelope A charge applies when you request to have FedEx Express signature proof-of-delivery FedEx Standard Overnight $6 per request information delivered to you via FedEx Standard Overnight. (This information also is available at fedex.com for no charge.) For more information on FedEx Signature Proof of Delivery, see p. 15.

Weekly Pickup Fee FedEx Ground provides pickup service upon request, for an additional charge. We assess U.S. Ground Services, • $9 per week (invoiced weekly the weekly pickup fee to the shipping location associated with the FedEx Ground account International Ground Service shipping charges of $60 or more) number. Also see FedEx Ground Alternate Address Pickup on p. 128. Return pickups for • $13 per week (invoiced weekly the FedEx Print Return Label and FedEx E-Mail Return Label are included in the weekly shipping charges of less than $60) pickup fee of the original shipper.

132 fedex.com 1.800.GoFedEx 1.800.463.3339 RevieW terms Terms and Conditions 135 Tariff 161 Express 135 FedEx International 148 FedEx Ground U.S. fedex express terms and conditions Effective January 5, 2009 Updated October 19, 2009 RevieW te RevieW r

Contents ms

U.S. Shipments International shipments (U.S. Edition) Definitions 136 definitions 148 non-Waiver 137 non-Waiver 149 Account Numbers 137 Account Numbers 149 Alcoholic Beverages 137 Alcoholic Beverages 149 Billing 137 Billing 149 cartage Agents 138 carriage Under Warsaw Convention 151 claims 139 cartage Agents 151 collect on Delivery (C.O.D.) Service 139 claims 151 credit Terms 140 collect on Delivery (C.O.D.) Service 152 dangerous Goods 140 credit Terms 152 declared Value and Limits of Liability customs Clearance 152 (Not Insurance Coverage) 140 dangerous Goods 153 delivery Signature Options 141 declared Value for Carriage and Limits dimensional Weight (Volumetric Weight) 141 of Liability (Not Insurance Coverage) 153 Extra-Large Packages 142 dimensional Weight (Volumetric Weight) 154 Firearms 142 duties and Taxes 154 Fuel Surcharge 142 Export Control Laws 155 Inspection of Shipments 142 Extra-Large Packages 155 Liabilities Not Assumed 142 Fuel Surcharge 155 Limitations on Legal Actions 143 Inspection of Shipments 155 Live Animals and Ornamental Marine Life Liabilities Not Assumed 155 (Including Live Fish) 143 Limitations on Legal Actions 156 money-Back Guarantee Policy 143 Live Animals 156 oversize Packages 144 money-Back Guarantee Policy 156 overweight Packages 144 package Consolidators 157 package Consolidators (Including FedEx package Tracking/Tracing 158 Authorized ShipCenters) 144 packaging and Marking 158 packaging and Marking 144 pharmaceuticals 158 perishables 145 pickup and Delivery 158 pharmaceuticals 145 post Office Box Addresses 159 pickup and Delivery 145 prohibited Items 159 plants and Plant Materials 145 proof of Performance (Verbal) 159 prohibited Items 145 proof of Performance (Written) 159 proof of Delivery 145 rate Quotations 159 rate Quotations 146 refusal or Rejection of Shipments 160 refusal or Rejection of Shipments 146 restrictions 160 return Options 146 routing and Rerouting 160 routing and Rerouting 146 Undeliverable Shipments 160 Service Areas 146 Warranties 160 Signature Releases 146 tobacco Products 146 Undeliverable Shipments 146 Warranties 147

For the most current updates to the FedEx Express Terms and Conditions, please go to fedex.com.

fedex.com 1.800.GoFedEx 1.800.463.3339 135 fedex express terms and conditions U.S. Shipments

These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, “Business delivery” means any delivery that is not a residential delivery. supersede all previous terms and conditions, amendments, supplements, and other prior “Chargeable weight” means the greater of actual or dimensional weight. For all rating statements concerning the rates and conditions of FedEx Express service to which these purposes, “length” is the longest side of any package or object. terms and conditions apply. FedEx reserves the right to unilaterally modify, amend, change or supplement the FedEx Service Guide, including, but not limited to, the rates, services, “Commercial delivery” means any delivery that is not a residential delivery. features of service, and these terms and conditions without notice. These terms and “Consolidator” means any person, corporation, partnership or other entity that is inde- conditions are published in printed form and electronically at fedex.com. The downloadable pendent from FedEx and derives income from the consolidation of the packages of others version (PDF) of the FedEx Service Guide at fedex.com is controlling. Only an officer in the for tender to us, including all FedEx Authorized ShipCenter locations and entities who Legal Department of FedEx Corporation may authorize a supplement to, or modification, have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx, Packaging Agreement with FedEx. its affiliates or subsidiaries, nor any other person or party, is authorized to do so. To “Customer,” “sender” or “shipper” means the person whose name is listed on the the extent a conflict exists between a FedEx Sales or FedEx Customer Automation airbill as the sender. agreement and the FedEx Service Guide, the FedEx Sales or FedEx Customer Automation “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation agreement controls. and its officers, employees and agents (but does not include cartage agents). U.S. Shipments “FedEx Express Freight” means FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day The following pages contain the FedEx Express Terms and Conditions applicable to the Freight unless the context requires otherwise. transportation of any package, document, envelope, skid, container or other item by FedEx “Freight” means any single piece or skid with a chargeable weight greater than 150 lbs. Express U.S. Services (including FedEx SameDay, FedEx First Overnight, FedEx Priority Any fraction of a pound takes the next-higher rate. Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver, FedEx SameDay “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day Freight), including, but supplemented. not limited to, any such items tendered by customers utilizing FedEx electronic shipping systems, manifests, airbills, labels, shipping software and stamps when shipping between “In good credit standing” means: (1) that payment on the FedEx account is current; points within the U.S., including Hawaii and Alaska. See the International Shipments sec- (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts, tion when shipping to or from international points, including points between Puerto Rico the balance does not exceed the credit limit established by FedEx. and the U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. “Overcharge” means a charge based on an incorrect rate; an incorrect special handling If there is a conflict between these terms and conditions and the terms and conditions fee; billing a service other than the service selected for the package; billing based on on any FedEx airbill, manifest, stamp, shipping label or other transit documentation, the incorrect package or shipment weight; billing to the wrong account number; or any other terms and conditions in the FedEx Service Guide, as amended, modified, changed or billing, unrelated to a service failure, that results in an incorrect charge. supplemented, will control. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or Rates and service quotations by our employees and agents are based upon infor- less. Any fraction of a pound takes the next-higher rate. mation you provide, but final rates and service may vary based upon the shipment actu- means electronically captured delivery information, which may ally tendered and the application of these terms and conditions. Rates quoted will vary “Proof of delivery” include date, time, location and signature information. depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has dis- counts applied to his or her account and (3) the shipment is being dropped off at a staffed “Recipient” means the person whose name is listed on the airbill as the recipient. FedEx location. “Reroute” means to deliver a shipment to an address different from that specified on • Shippers will be quoted FedEx Standard List Rates if: the airbill, and includes a change: (1) from one street address to another in the same city – they are FedEx account holders and they do not have discounts applied to their and state; (2) from directions to Hold at FedEx Location to a request for delivery to another account and they have a shipment picked up at their location or they drop off a location; (3) from the delivery instructions on the airbill to a request to Hold at FedEx shipment at a non-staffed FedEx drop-off location; or Location; or, (4) from one Hold at FedEx Location address to another in the same city and – they are non-FedEx account holders and they have a shipment picked up at their state. Any requested change to an address that is not a reroute or an address correction location or they drop off a shipment at a non-staffed FedEx drop-off location. is a new shipment, and new shipping charges will apply. – they are non-FedEx account holders and they prepare a shipping label online at “Residential delivery” means a delivery to a home or private residence, including FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or locations where a business is operated from the home. non-staffed FedEx location. • Shippers will be quoted FedEx Retail Counter Rates if they ship at the counter in “Residential pickup” means a pickup from a home or private residence, including staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card locations where a business is operated from the home. instead of shipping on their FedEx account. “Retail Counter Rates” are the rates paid by shippers who ship at the counter in staffed • Shippers will be quoted Account-Specific Rates if they have a FedEx account, FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card have discounts applied to their account and if they charge their shipping to their instead of charging their shipping to a FedEx account. FedEx account. “Return option” means FedEx Print Return Label, FedEx E-Mail Return Label, FedEx For the most current information regarding areas served and delivery commitments, Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag. contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. “Service failure” means delivery of your package 60 seconds or more after our pub- Definitions lished delivery commitment for the FedEx service for that package, except as otherwise described in these terms and conditions. “Account-Specific Rates” are the rates paid by FedEx account holders who have dis- counts applied to their account and who charge their shipping to their FedEx account. “Shipment” means one or more pieces, either packages or freight, moving on a single airbill. “Airbill” means any shipping document, manifest, label, stamp, electronic entry or similar item used to tender shipments to FedEx Express for transportation. “Standard List Rates” are the FedEx rates paid by shippers if (1) they are FedEx account holders and they do not have discounts applied to their account and they have a shipment “Business day” means Monday through Friday except for the following holidays: picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off memorial Day new Year’s Day independence Day constitution Day (Puerto Rico only) location or (2) they are non-FedEx account holders and they have a shipment picked up Labor Day Good Friday (Puerto Rico only) at their location or they drop off a shipment at a non-staffed FedEx drop-off location or thanksgiving Day three Kings Day (Puerto Rico only) (3) they are non-FedEx account holders and they prepare a shipping label online at FedEx christmas Day Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. 136 fedex.com 1.800.GoFedEx 1.800.463.3339 (Definitions, cont.)

“Transportation charges” mean amounts assessed for movement of a shipment Failure to keep your FedEx account current may result in your account being placed te r ms RevieW and does not include any other fees or charges that may be assessed under the FedEx ­on a cash-only status. Use of an account on cash-only status may result in your pack- Service Guide, such as (but not limited to) declared-value charges, special handling age being delayed, rejected or returned until arrangements for payment are completed. fees, customs duties and taxes, C.O.D. charges, and surcharges. If the account number to be billed is not valid, the shipment may be delayed until an alternative form of payment is secured. If a package is held or delivery is otherwise “Valid” as it relates to account numbers means a FedEx account number that has been delayed because the account is not in good credit standing, you will not be entitled to issued by FedEx and that is in good credit standing. a refund or credit of your transportation charges under the Service Failure Money-Back “You” or “your” means the shipper/sender, recipient and their agents, servants, employ- Guarantee Policy. ees, and any other person or entity having or claiming an interest in a shipment. You must use your FedEx account number to obtain any discount applicable to your account. Use of your account number constitutes your agreement that all packages Non-Waiver shipped by us shall be subject to these terms and conditions, as modified, amended Any failure by us to enforce or apply a term, condition or provision of the FedEx Service or supplemented. Guide does not constitute a waiver of that term, condition or provision and does not FedEx may provide trade credit information on its account holders to credit bureaus. otherwise impair our right to enforce such term, condition or provision. Alcoholic Beverages Account Numbers Only licensed entities may ship alcohol of any type with FedEx. For more information, go For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must to fedex.com/us/wine. Consumers may not ship alcohol. pay by cash (not accepted at all FedEx locations), check, money order or credit card. A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) Payment is required when you give us your package. For “Bill Sender” and “Bill Third when both the shipper and recipient are either licensed wholesalers, licensed dealers, Party” transactions, packages will not be accepted unless you provide a valid FedEx licensed distributors, licensed manufacturers, licensed retailers or licensed importers, account number. For “Bill Recipient” transactions, packages can be tendered without subject to additional requirements and all applicable laws and regulations. Contact your payment, but in order for the package to be delivered, the recipient must provide a valid FedEx account executive for complete details. FedEx account number or pay with cash, check, money order or credit card at time of B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities delivery. If the recipient refuses to pay, the package will be treated as undeliverable directly to consumers, subject to additional requirements and all applicable laws and and the sender will be responsible for all transportation charges and other fees, includ- regulations. Contact your FedEx account executive for complete details. Shipments of ing all special handling fees. beer or spirits to consumers are prohibited. For customers utilizing our electronic systems, a valid FedEx account number is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. Billing FedEx account holders who ship at the counter in staffed FedEx locations in the A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx account U.S. and pay for their shipping with cash, check, debit or credit card instead of charging number must appear on the airbill, and the account must be in good credit standing. The their shipping to their FedEx account will pay FedEx Retail Counter Rates instead of sender may request an initial rebilling to another party, but all subsequent rebills will be FedEx Standard List Rates or Account-Specific Rates. only to the sender. (See section G, Billing and Special Handling Fees.) Account numbers are issued by FedEx according to shipping location and are non- B. “Bill Recipient” means charges will be billed to the recipient. (This is not C.O.D. transferable. Account numbers are issued and used solely at the discretion of FedEx. service.) The recipient’s FedEx account number must be provided on the airbill at the FedEx may discontinue the use of accounts, in whole or in part, and terminate all or time of shipment, or by the recipient at the time of delivery, and must be in good credit particular accounts and account numbers at any time, for any reason, at its sole discre- standing. If an account number in good credit standing is not provided, the recipient tion. Improper, illegal or any other misuse of your FedEx account may also, at the sole must pay for the shipment at the time of delivery. discretion of FedEx, result in loss of discounts or termination of the account. Improper, C. “Bill Third Party” means charges will be billed to someone other than the sender illegal or other misuse includes, but is not limited to, ordering supplies for any purpose or recipient. Charges for shipments within the U.S. may be billed only to a third party other than shipping with FedEx, unauthorized consolidation of shipments owned by in the U.S. In order to choose this billing option, the FedEx account number of the third different parties, or violations of the terms and conditions in this FedEx Service Guide. party must appear on the airbill at the time it is tendered and the account must be in If your account has been compromised or stolen, the account may be closed and you good credit standing. may be issued a new account. However, you will be responsible for all valid charges D. We reserve the right to verify the method of payment for any shipment and to on the closed account. Any supplies, materials, rights or privileges that you acquire by refuse any shipment for which the method of payment cannot be verified. holding a FedEx account number may not be used for any purpose other than shipping E. For packages tendered for transportation with a FedEx Express Prepaid Stamp, with FedEx, and FedEx may seek damages against you for any improper, illegal or other FedEx reserves the right to bill the customer for packages that are overweight or require misuse of your account. If your account is terminated, we reserve the right, at our sole special handling. FedEx Express Prepaid Stamps are nonrefundable and nontransferable. discretion, to deny your application for new or additional FedEx account numbers at any F. notWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, time in the future. Except for Canada- and Puerto Rico-based accounts, international THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR AND AGREES TO account numbers may not be used for shipments between two points within the U.S. All PAY ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES, IF THE charges will be billed and must be remitted in U.S. funds. RECIPIENT OR THIRD PARTY FAILS OR REFUSES TO PAY. All requests for account numbers are subject to credit investigation and verification G. Billing and Special Handling Fees: by our Credit Department and Customer Account Confirmation Department. FedEx 1. a special handling fee will be charged when no account number appears on the utilizes business credit reporting agencies, audited financial statements, Standard & airbill or when an incomplete, inaccurate or invalid account number appears on Poor’s and Moody’s bond ratings, and other sources as necessary, to determine the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a eligibility for open credit terms. FedEx does not offer consumer credit privileges. Any “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without individual shipping for personal use must prepay the shipment charges or establish a a FedEx account number, we will attempt to determine the correct account from FedEx account for billing directly to a major credit card. Stored-value cards or gift cards our records and bill the account for all charges and fees, plus the special han- cannot be used to open an account; however, such cards may be used for payment dling fee. Any applicable discount will apply. If, however, we cannot determine when tendering a package at staffed FedEx shipping locations, and in conjunction with the correct account, the transportation charges plus the special handling fee our credit card acceptance policy. will be billed directly to the sender, and no discount will be allowed. See Rates The party to whom a FedEx account number is issued is liable for all charges to in the FedEx Service Guide for details. the account, including those resulting from unauthorized use. The account holder is 2. payer Rebilling. A $10 special handling fee will be charged to the sender for responsible for the safekeeping of the account number. The account number should each request for a change to billing instructions for a package. We will accept be released only to those authorized to ship on the account. requests for change to billing instructions up to 90 days from the invoice date. Such requests will be accepted only for unpaid shipments. fedex.com 1.800.GoFedEx 1.800.463.3339 137 fedex express terms and conditions U.S. Shipments

(Billing, cont.) 3. a $20 special handling fee will be charged to you for any check or electronic funds by us at our sole discretion. If no service is marked, we will send your shipment transfer that is dishonored for any reason. via FedEx Priority Overnight or FedEx 1Day Freight, whichever is applicable. H. Electronically captured data will be used for billing purposes in the event a billing 3. our money-back guarantee policy governs and is the exclusive remedy for requests copy of the airbill is not available at the time of billing. for refunds or credits related to service failures. (See the Money-Back Guarantee I. You must furnish with your payment the invoice numbers to which your payment Policy section for applicable notice provisions and other conditions.) If the money- applies. Payment should be sent using your remittance advice to one of the following: back guarantee is suspended or revoked, there is no remedy. (By FedEx Envelope) 4. requests for invoice adjustments due to an overcharge must be received within FedEx Lockbox 360353 60 days after the original invoice date (or ship date if prepaid by cash, check, room 154-0455 money order or credit card). 500 Ross Street 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed , PA 15262 when your FedEx account is, or has been in the past, more than 60 days past due. 6. if your account is more than 60 days past due, FedEx may, at its sole discretion, (By U.S. Postal Service) apply any overcharge amounts or other overpayments it agrees are owed to you Any customer not using electronic data interchange (EDI) or FedEx Billing Online against the oldest invoices. whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, 7. You may request an invoice adjustment for reasons not related to a service failure PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: in the following ways: FedEx a. Use our Internet application FedEx Billing Online at fedex.com if you are a p.O. Box 371461 registered user; or pittsburgh, PA 15250-7461 b. submit your request through the invoice adjustment feature at fedex.com; or c. submit the request in writing using the invoice adjustment form on the back of Any customer not using EDI or FedEx Billing Online whose billing address is in your invoice. If your request exceeds the space available on the form, you may aK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail submit your request via e-mail using the formatted spreadsheet and e-mail payment and remittance detail to: address provided at fedex.com/us/account/invhome/other/eremit.html; or FedEx d. submit the request via our telephone invoice adjustment system at 1.800. p.O. Box 94515 GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request palatine, IL 60094-4515 via the telephone invoice adjustment system, the request must state the reason you believe an adjustment or refund is warranted and must provide the Any customer not using EDI or FedEx Billing Online whose billing address is in following: the FedEx account number (if any); the FedEx tracking number; and AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: the date of shipment. FedEx a partial payment against an invoice is not considered a request for invoice p.O. Box 660481 adjustment or notice of a refund request. dallas, TX 75266-0481 8. if you choose to send your request for an invoice adjustment for non-service-related failure via FedEx or the U.S. Postal Service, please send it to: Any customer not using EDI or FedEx Billing Online whose billing address is in FedEx AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: revenue Services FedEx 3965 Airways Boulevard p.O. Box 7221 module G pasadena, CA 91109-7321 memphis, TN 38116 You may also send your request via fax to the FedEx toll-free fax service: Customers who receive their invoices via EDI should mail their payment to: 1.800.548.3020. FedEx ERS 9. We will not be liable for any invoice adjustment unless you comply with the notice p.O. Box 371741 requirements described above. The filing of a lawsuit against us does not consti- pittsburgh, PA 15250-7741 tute compliance with these notice provisions. For additional information or assistance regarding billing issues, contact Revenue Customers who receive their invoices via FedEx Billing Online should mail their Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday payment and remittance detail to: through Friday. FedEx Billing Online M. Additional Taxes. If a federal value-added, consumption or similar tax is applicable to p.O. Box 371599 your shipment, we reserve the right to add that amount to your shipping charges without pittsburgh, PA 15250-7599 notice. We pay any applicable federal excise tax on the air transportation portion of our service. J. Customers using an EDI format for invoicing are required to submit remittance data N. the shipper and any other party who is liable for payment are responsible for all electronically. Some invoice adjustment requests may also be transmitted electronically. reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for ser- K. If you are interested in or have questions regarding any of our invoicing or payment vices rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx agency fees, interest and court costs. 1.800.463.3339 (say “billing”), or access our Internet application Manage My Account O. at our sole discretion, FedEx may transfer and assign ownership of, and any rights to at fedex.com. collect, any and all charges due and payable to us. L. Invoice Adjustments/Overcharges: 1. We reserve the right to audit airbills and shipments made via any means, Cartage Agents including, but not limited to, an electronic shipping device to verify service We provide pickup and delivery service to points within our primary service areas. Service selection and shipment weight. If the service selected or weight entered is incorrect, outside our primary service areas may be provided through cartage agents. For more infor- we may make appropriate adjustments to the shipment charges at any time. mation, please call Customer Service at 1.800.GoFedEx 1.800.463.3339 or Express Freight 2. Default Billing. Senders are solely responsible for accurately completing all Customer Service at 1.800.332.0807. sections of the airbill and for the entry of accurate shipment information into any A. our delivery commitment time and money-back guarantee policy apply only to the electronic shipping device. If you fail to provide or correctly enter this informa- portion of the transportation handled directly by us (see the Money-Back Guarantee Policy tion, you will be billed and agree to pay based on our estimate of the number of section). The delivery commitment time begins when the cartage agent tenders the packages transported and either the dimensional weight at the time of billing or a shipment to us and ends when a shipment is available for pickup by you or a cartage standard default weight-per-package estimate, both of which will be determined agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by

138 fedex.com 1.800.GoFedEx 1.800.463.3339 (Cartage Agents, cont.) us for all purposes. Except as stated below for FedEx Express Freight shipments, we are K. You can file a claim in the following ways: te r ms RevieW not responsible for service failures as a result of cartage agent pickups or deliveries. 1. submit claims online at fedex.com/us/claimsonline. B. For FedEx Express Freight shipments destined to extended service areas (H4, H5, 2. send written claims, including the completed claim form and supporting H6) and when FedEx arranges delivery by a cartage agent, our delivery commitment documentation, via the U.S. Postal Service or fax to: time and money-back guarantee policy apply to both the portion of the transportation FedEx Cargo Claims Department handled directly by us and to the portion of the transportation handled by the cartage p.O. Box 256 agent. (See the Money-Back Guarantee Policy section.) For FedEx Express Freight pittsburgh, PA 15230 shipments originating in extended service areas (H4, H5, H6, H7) the delivery commitment Fax: 1.877.229.4766 time begins when the cartage agent tenders the shipment to FedEx. if you fax your completed claim form and supporting documentation, FedEx will C. For FedEx Express Freight shipments destined to H7 extended service areas, our send you a confirmation letter by return fax. delivery commitment time and money-back guarantee policy apply only to the portion 3. call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain of the transportation handled directly by us. The delivery commitment time ends when a case number for your claim, then complete a print copy of the claim form. You a shipment is available at the FedEx location for pickup by you or a cartage agent. We may have to submit supporting documentation using FedEx Claims Online or the are not responsible for service failures as a result of cartage agent pickups from, or mailing address or fax number listed above. deliveries to, H7 extended service areas. L. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE D. if you elect to make arrangements for pickup or delivery directly with a cartage DENIAL OF YOUR CLAIM. agent, you are responsible for all charges and fees assessed by the cartage agent. The invoice you receive from us will reflect only our charges and fees. Collect on Delivery (C.O.D.) Service E. a special handling fee applies; see Rates in the FedEx Service Guide. A. We offer a collect-on-delivery service consisting of transportation of packages, F. cartage agents are independent contractors. They are neither employees nor agents collection of a payment instrument issued by or on behalf of the recipient and delivery of FedEx Express, and we are not responsible for any of their acts or omissions. of a payment instrument to the shipper. The shipper is responsible for specifying on the C.O.D. airbill, or in the appropriate field of the FedEx electronic shipping system or Claims third-party electronic shipping system, the amount (the C.O.D. amount) and the form A. We must receive notice of a claim due to damage (visible or concealed), delay of payment to be collected. We do not offer a cash-on-delivery service. (including spoilage claims), shortage, or failure to properly collect or deliver a C.O.D. B. if the shipper marks SECURED PAYMENT on the C.O.D. airbill, we will collect payment within 21 calendar days after delivery of the shipment. (See the Money-Back a cashier’s check, official check or money order. If the shipper marks UNSECURED Guarantee Policy section for the time period to request a refund or credit of transpor- PAYMENT, we will collect a personal check, certified check, cashier’s check, official tation charges due to a service failure.) We must receive notice of all other claims, check, money order or company check. CASH, TRAVELER’S CHECKS, “COM” CHECKS, including, but not limited to, claims for nondelivery or misdelivery, within nine months CREDIT CARDS AND COUNTER CHECKS WILL NOT BE ACCEPTED IN PAYMENT OF ANY after the package was tendered to FedEx Express for shipment. C.O.D. AMOUNT. If no payment type is selected, an unsecured payment type will be B. notice of claims for which you are seeking more than US$100 must be in writing. collected at the time of delivery. All claims must be made within the time limits set forth previously. C. performance of the C.O.D. service does not make us the agent of the shipper for any C. Your notice of claim must include complete shipper and recipient information, as purpose whatsoever, including, but not limited to, completion of the sale of the goods well as the FedEx tracking number, date of shipment, number of pieces, and shipment by the shipper to the recipient. If the recipient cannot be located or fails or refuses to weight. Failure to provide us with notice in the manner and within the time limits set pay the C.O.D. amount via the requested instrument, the shipment will be returned to forth in paragraphs (A) through (B) will result in denial of your claim, and we will have the shipper, and no refund or credit of either the transportation charges or the C.O.D. no liability or obligation to pay your claim. The filing of a lawsuit does not constitute charge will be given. compliance with these notice provisions. D. checks (including cashier’s, official, certified, business and personal checks) and D. Written documentation supporting the amount of your claim must be delivered to money orders for the C.O.D. amount will be collected at the shipper’s sole risk, includ- us within nine months after the package was tendered to FedEx Express for shipment. ing, but not limited to, all risk of nonpayment, fraud and forgery. FedEx has no liability Such documentation may include original purchase invoices, estimates or invoices with respect to any such instrument. for repair, expense statements, appraisals, final confirmation screen if online order E. the maximum C.O.D. amount is US$50,000 per shipment. THE C.O.D. AMOUNT with proof of payment, or other records. These documents must be verifiable to IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, DECLARED VALUE. our satisfaction. (See the Declared Value and Limits of Liability section.) E. We are not obligated to act on any claim until all transportation charges have F. the original transportation of packages, collection of the payment instrument and been paid. The claim amount may not be deducted from these charges or from any delivery of the payment instrument are considered a single shipment. The terms and outstanding balance owed to us. conditions in the Declared Value and Limits of Liability section are applicable to all F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises C.O.D. shipments. If no value is declared, our maximum liability will be the lesser of the as well as the right to retrieve the damaged package for inspection at a FedEx facility. C.O.D. amount or US$100. With respect to the C.O.D. shipment sent by a FedEx Express The terms and conditions applicable to the original shipment (including any declared Freight service, if no value is declared, our maximum liability is the greater of US$100 value) will govern the disposition of all claims in connection with the shipment, or US$1 per pound. including any claim relative to the retrieval, inspection or return of the package. When a G. our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, fail- package is picked up for inspection, a receipt for the damaged package will be provided ure to collect the C.O.D. amount, failure to collect the specified form of payment, collec- if requested by the recipient. All of the original shipping cartons, packing and contents tion of an instrument in the wrong amount, or failure or delay in delivering the payment must be made available for our inspection and retained until the claim is concluded. instrument is limited to the declared value, subject in every event to the maximum G. Except in the case of concealed damage, receipt of the shipment by the recipient declared-value limits and other limitations referenced above and in the Declared Value without written notice of damage on the airbill is prima facie evidence that the and Limits of Liability section. shipment was delivered in good condition. H. if the shipper sends more than one package on a single C.O.D. airbill, the total H. We do not accept claims from customers whose packages were tendered to FedEx declared value for all of the packages must be written in the appropriate airbill section. through a package consolidator. (See the Package Consolidators [Including FedEx Our maximum liability will be limited to the total value declared subject in every event Authorized ShipCenters] section.) to the maximum declared-value limits and other limitations referenced above and in the I. only one claim can be filed in connection with a shipment. Acceptance of payment Declared Value and Limits of Liability section. of a claim shall extinguish any right to recover in connection with that shipment. I. the payment instrument will be forwarded to the shipper via FedEx Standard J. When we resolve a claim by paying full value for a shipment, we reserve the right Overnight where available, and otherwise via FedEx 2Day, and will be directed to the to pick up the package for salvage, and all rights, title to, and interest in the package shipper’s address for the account number on which the C.O.D. shipment was shipped. shall vest with us. Return C.O.D. service from Hawaii may be delayed one day due to transit time.

fedex.com 1.800.GoFedEx 1.800.463.3339 139 fedex express terms and conditions U.S. Shipments

(Collect on Delivery (C.O.D.) Service, cont.) J. our money-back guarantee policy applies to transportation charges as well as to the E. FedEx Express does not accept dangerous goods shipments prepared exclusively for additional charge for C.O.D. service and is the exclusive remedy for refund or credit of ground shipment. these charges in the event of a service failure. See the Money-Back Guarantee Policy F. FedEx is not required to add dry ice to packages in its system, nor to provide re-icing section for complete conditions and limitations. When the money-back guarantee is services. suspended or revoked, there is no remedy. G. common Fireworks (Division 1.4 explosives) will be accepted only with prior approval K. if 20 percent or more of a sender’s C.O.D. shipments are refused, or a sender requests from FedEx. changes to the C.O.D. amount for 10 percent or more of its C.O.D. shipments, FedEx has H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval the option to revoke any discounts applicable to the sender’s account without notice to ship. This applies both to those that are fully regulated and those that fall under IATA (including discounts for non-C.O.D. shipments) and to impose a special handling fee of special provision A45. For details, go to fedex.com and enter keyword “lithium batteries.” US$30 per shipment. I. if the recipient refuses a package containing dangerous goods, or the package leaks L. c.O.D. transportation charges must be charged to the sender’s FedEx account number. or is damaged, it will be returned to the shipper, if possible. If the shipper refuses to accept the returned shipment, or it cannot be returned because of leakage or damage due to Credit Terms faulty packaging, the shipper is responsible for and agrees to reimburse and otherwise A. We do not provide individual consumer credit privileges. indemnify FedEx for all costs, fees and expenses it incurs in connection with the cleanup B. as a condition of extending credit privileges, FedEx reserves the right to require busi- and disposal of the package. The shipper agrees to indemnify FedEx for any and all costs, ness customers to provide current financial information, agree to bank draft arrangements fees and expenses FedEx incurs as a result of the shipper’s failure to comply with FedEx for payment on account, provide a security deposit or provide a bank letter of credit. Dangerous Goods shipping requirements. C. When credit privileges are extended, FedEx reserves the right to establish and enforce J. We have the right to refuse any package with an odor or any package that is wet a credit limit on your account. At our sole discretion, we may review and amend a credit or leaking. If a dangerous goods shipment damages or contaminates any property, the limit on your account. shipper is solely responsible for and will reimburse and indemnify FedEx for any and D. the invoice date begins the credit term cycle, and payment is due within 15 days from all costs, fees, and expenses it incurs in connection with the cleanup of such damage the invoice date. Failure to keep your FedEx account current will result in your account or contamination. being placed on cash-only status. This status may impair your ability to use our services, K. not all FedEx locations accept dangerous goods, and we reserve the right to refuse delay your shipments, and may result in the loss of any applicable discounts. dangerous goods at any location where they cannot be accepted in accordance with E. iF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, applicable law. Dangerous goods shipments, including dry ice and Biological Substance, THE PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE Category B (UN 3373) shipments, are not accepted at FedEx Express Drop Box locations, PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY FedEx Office Print & Ship Center locations, FedEx Authorized ShipCenter locations, and IN SUCH CIRCUMSTANCES. unstaffed FedEx locations. F. the shipper, and any other party who is liable for payment, is responsible for all L. the shipper must provide all required information and complete all boxes pertaining reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for to dangerous goods on the FedEx airbill. services rendered by us. Such costs include, but are not limited to, attorneys’ fees, M. Note: We are required by law to report improperly declared or undeclared ship- collection agency fees, interest and court costs. ments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper G. credit privileges will not be restored until you have paid all past-due balances in full may be subject to fines and penalties under applicable law. The DOT/Federal Aviation and all costs, fees and expenses incurred by FedEx in collecting or attempting to collect Administration (FAA) requires every shipper to have job-specific dangerous goods training such balances. FedEx may require establishment of electronic funds transfer as a prereq- prior to tendering a dangerous goods shipment to FedEx or another air carrier. When uisite to credit restoration. FedEx may decline to restore credit privileges even if all costs, individuals tender a shipment containing dangerous goods it must be properly classified, fees and expenses are paid. packaged, marked, labeled and identified as dangerous goods, and include the correct H. Customers requesting removal from cash-only status must contact the Recovery dangerous goods documentation. Collections department at 1.800.506.7580. N. dangerous goods may not be rerouted to an address other than the original intended- I. at our sole discretion, we may apply payments made on your account to any unpaid recipient’s address provided by the shipper. (Note: Shipments may be made available as invoice issued on your account. hold for pickup or be returned to the sender.) J. requests for research or refunds of payment must be received within 60 days from O. We are required to maintain proper segregation of incompatible dangerous goods the date of payment. on all vehicles and aircraft. This necessity may cause the shipment to move on the next available truck route or flight on which proper segregation can be maintained. Dangerous Goods P. accessible dangerous goods can be shipped via FedEx 1Day Freight to and from primary A. all packages containing dangerous goods must comply with the International Civil service areas only. Inaccessible dangerous goods can be shipped via FedEx 1Day Freight, FedEx Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous 2Day Freight and FedEx 3Day Freight to and from primary and extended service areas. Goods by Air, the International Air Transport Association (IATA) Dangerous Goods Q. if you have questions regarding shipments of dangerous goods, you may call 1.800. Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers GoFedEx 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/ of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with Hazardous Materials Hotline for assistance. all FedEx Express variations listed in the current edition of the IATA tariff. The shipper is responsible for complying with all packing requirements and appropriate marking and Declared Value and Limits of Liability labeling of the package, documentation, as well as compliance with applicable local, (Not Insurance Coverage) state, and federal laws, regulations, ordinances and rules. The shipper is also responsible A. the declared value of any package represents our maximum liability in connection for ensuring the recipient complies with all applicable local, state and federal laws, with a shipment of that package, including, but not limited to, any loss, damage, delay, regulations, ordinances and rules for applicable hazard classes. misdelivery, nondelivery, misinformation, any failure to provide information, or misdelivery B. shippers must comply with all applicable local, state and federal laws governing of information relating to the shipment. It is the shipper’s responsibility to prove actual packing, marking and labeling of shipments of blood and blood products, regardless of damages. Exposure to and risk of any loss in excess of the declared value is assumed by whether they are infectious. the shipper. You may transfer this risk to an insurance carrier of your choice through the C. FedEx packaging may not be used to ship dangerous goods (except for Biological purchase of an insurance policy. Contact an insurance agent or broker if you desire insur- Substance, Category B (UN 3373), which may be shipped in the new FedEx UN 3373 Pak). ance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. D. shipments containing dangerous goods are not eligible for FedEx Express return options, B. With respect to U.S. express package services, unless a higher value is declared and except dry ice, which may be shipped using the FedEx Print Return Label and the FedEx paid for, our liability for each package is limited to US$100. For each package exceeding E-Mail Return Label. US$100 in declared value, an additional amount will be charged. See Rates in the FedEx Service Guide for details.

140 fedex.com 1.800.GoFedEx 1.800.463.3339 (Declared Value, cont.)

C. With respect to FedEx Express Freight services, unless a higher value is declared We are not liable for any damage to a shipment or any claim arising out of the use of a te r ms RevieW and paid for, our liability for each piece (single handling unit) is limited to US$100 or return option unless the shipment was lost during delivery or there was visible damage US$1 per pound, whichever is greater. When the declared value exceeds the greater noted by the FedEx courier at the time of delivery. We are not liable for any concealed of US$100 or US$1 per pound per shipment, an additional amount will be charged for damage to items returned using FedEx Print Return Label, FedEx E-Mail Return Label, each US$100 (or fraction thereof) of additional declared value. See Rates in the FedEx FedEx ExpressTag or FedEx Stamps. Receipt of the shipment by the recipient without Service Guide for details. notice of damage on delivery is prima facie evidence that the shipment was delivered in D. Except as limited below, the maximum declared value per package in any FedEx good condition. Our liability for any loss or damage will not exceed the actual amount First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day or of the damage or the declared-value amount, whichever is lower. All other terms and FedEx Express Saver shipment is US$50,000. The maximum declared value per conditions related to FedEx Express claims regulations apply for shipments sent via a shipment for FedEx SameDay is US$2,000. FedEx return option. E. Except as limited below, the maximum declared value per piece (single handling L. anY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED unit) in any FedEx 1Day Freight, FedEx 2Day Freight or FedEx 3Day Freight shipment is IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE US$50,000. OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED F. shipments (packages or freight) containing all or part of the following items are MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE AS TO SUCH SHIPMENT. limited to a maximum declared value of US$1,000: rEGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, 1. artwork, including any work created or developed by the application of skill, M. DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE taste or creative talent for sale, display or collection. This includes, but is not TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED limited to, items (and their parts) such as paintings, drawings, vases, tapestries, A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, limited-edition prints, fine art, statuary, sculpture and collector’s items. WHICHEVER IS LESS. 2. Film, photographic images (including photographic negatives), photographic N. the shipper is responsible for accurately completing the airbill or other shipping chromes and photographic slides. documents, including completion of the declared-value section. We cannot honor 3. any commodity that by its inherent nature is particularly susceptible to damage requests to change the declared-value information on the airbill. or the market value of which is particularly variable or difficult to ascertain. O. see the Liabilities Not Assumed section for other limitations and exclusions on 4. antiques, or any commodity that exhibits the style or fashion of a past era and our liability. whose history, age or rarity contributes to its value. These items include, but P. additional restrictions may apply to a shipment if sent pursuant to an airline are not limited to, furniture, tableware and glassware. interline agreement. 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, china, crystal, glass, framed glass, and any other commodity with similarly Delivery Signature Options fragile qualities. FedEx offers three Delivery Signature Options for shippers: 6. plasma screens. A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: 7. Jewelry, including, but not limited to, costume jewelry, watches and their parts, 1. From any person at the delivery address; or mount gems or stones (precious or semiprecious), industrial diamonds, and 2. From a neighbor, building manager or other person at a neighboring address; or jewelry made of precious metal. 3. the recipient can sign a FedEx door tag authorizing release of the package 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. without anyone present. 9. precious metals, including, but not limited to, gold and silver bullion or dust, B. Direct Signature Required. FedEx will obtain a signature from any person at the precipitates, or platinum (except as an integral part of electronic machinery). delivery address. If no one is at the address, FedEx will reattempt delivery. 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food C. Adult Signature Required. FedEx will obtain a signature from any person at least stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money 21 years old (government-issued photo identification required) at the delivery address. orders, gift cards and gift certificates, prepaid calling cards (excluding those that If there is no eligible recipient at the delivery address, FedEx will reattempt delivery. require a code for activation), bond coupons, and bearer bonds. D. special handling fees will apply. See Rates in the FedEx Service Guide for details. 11. Collector’s items such as sports cards, souvenirs and memorabilia. (Collector’s E. shipments to residential addresses may be released without obtaining a signa- coins and stamps may not be shipped. See the Prohibited Items section.) ture. If you require a signature for a residential shipment, select one of the Delivery 12. Guitars and other musical instruments that are more than 20 years old, and Signature Options. customized or personalized musical instruments. F. indirect Signature Required is not available for shipments to nonresidential The maximum declared value for the contents of any FedEx Envelope or FedEx G. addresses. Pak is US$500. Goods with a value (actual or declared) exceeding US$500 should not G. shippers can choose the Deliver Without Signature option for shipments to be shipped in a FedEx Envelope or FedEx Pak. (This limitation does not apply to items nonresidential addresses. shipped in the FedEx Clinical Pak or new FedEx UN 3373 Pak.) H. choosing a delivery signature option overrides a signature release. (See the When the shipper sends more than one package on an airbill, the total declared H. Signature Release section.) value for all the packages moving on the airbill must be written in the appropriate sec- I. also see the Liabilities Not Assumed, Pickup and Delivery, and Routing and tion of the airbill. Our liability will be limited to the total declared value (not to exceed Rerouting sections. the per-package limit of US$500 or US$50,000 or the per-shipment limit of US$2,000, as described in this section). The declared value for each package will be determined Dimensional Weight (Volumetric Weight) by dividing the total declared value by the number of packages on the airbill unless you Transportation charges may be assessed based on dimensional weight, which is a provide verifiable evidence supporting a different allocation. volumetric standard. Dimensional-weight pricing is applicable on a per-package or if a multiple-piece shipment is tendered to FedEx skidded and shrinkwrapped as one I. per-shipment basis to all shipments in customer packaging. FedEx packaging may also single handling unit, the maximum declared value for that single unit is US$50,000 and be subject to dimensional-weight pricing. Dimensional weight is calculated by multiply- not US$50,000 per package contained within that multiple-piece shipment. ing length by width by height of each package (all in inches) and dividing by 194. See the J. the maximum declared value we offer for shipments tendered to FedEx using FedEx Dimensional Weight description in the Rates section of this Service Guide for additional Stamps purchased from anyone other than FedEx is US$100. details. If the dimensional weight exceeds the actual weight, charges based on the dimen- K. the maximum declared value for FedEx Print Return Label and FedEx E-Mail Return sional weight will be assessed. Label shipments is US$1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Customers who fail to apply the dimensional-weight calculation to a package may Standard Overnight and FedEx 2Day, and US$50,000 for FedEx 2Day Freight and FedEx be assessed dimensional-weight charges from FedEx. 3Day Freight. The maximum declared value for FedEx ExpressTag shipments is US$50,000.

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Extra-Large Packages B. the nature of the shipment, including any defect, characteristic or inherent vice of the shipment. Pieces weighing less than 151 lbs. that exceed 165 inches in length and girth combined Your violation of any of the terms and conditions contained in the FedEx Express (“extra-large” packages) may be accepted as FedEx Express Freight U.S. shipments. These C. Terms and Conditions, as amended or supplemented, or on an airbill, including, but not pieces do not have to be palletized (skidded), stackable or forkliftable. Minimum billable limited to, the improper or insufficient packing, securing, marking and addressing of ship- weight is 151 lbs. regardless of actual weight. ments, or use of an account number not in good credit standing, or failure to give notices the length and girth of a package is length plus (2 times the height) plus (2 times in the manner and time prescribed. the width). If the dimension includes a fraction, a fraction of one-half or greater will be perils of the air, public enemies, criminal acts of any person(s) or entities, including, rounded up to the next whole number; less than one-half will be rounded down to the D. but not limited to, acts of terrorism, public authorities acting with actual or apparent next whole number. authority, authority of law, local disputes, civil commotion, hazards incident to a state of Firearms war, local or national weather conditions, national or local disruptions in air or ground transportation networks (as determined solely by us), strikes or anticipated strikes (of any A. FedEx Express will transport and deliver firearms as defined by the United States Gun entity, including, but not limited to, other carriers, vendors or suppliers), labor disruptions Control Act of 1968, between areas served in the U.S., but only between: or shortages caused by pandemic conditions or other public health event or circumstances, 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; natural disasters (earthquakes, floods and hurricanes are examples of natural disasters), law enforcement agencies of the U.S. or any department or agency thereof; and conditions that present a danger to our personnel, and disruption or failure of communica- law enforcement agencies of any state or any department, agency or political tion and information systems (including, but not limited to, our systems). subdivisions thereof; or E. our compliance with verbal or written delivery instructions from the sender, recipient 2. Where not prohibited by local, state and federal law, from individuals to licensed or persons claiming to represent the shipper or recipient. importers, licensed manufacturers or licensed dealers (and return of same). F. damage or loss of articles packaged and sealed by the sender or by person(s) acting at B. if your shipment contains firearms, select the Direct Signature Required or Adult the sender’s direction, provided the seal is unbroken at the time of delivery, the package Signature Required Delivery Signature Option, depending on the requirements of your retains its basic integrity, and the recipient accepts the shipment without noting the shipment. See the Delivery Signature Options section for details. Firearms shipments damage on the delivery record. are not eligible for signature release or indirect delivery. G. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, C. Firearms must be shipped via FedEx Priority Overnight service. FedEx Express cannot ship files or other storage media, or erasure or damage of photographic images or soundtracks or deliver firearms C.O.D. Firearms shipments cannot be placed in a FedEx Express Drop Box. from exposed film. D. Upon presenting the package for shipment, the person tendering the shipment to H. the loss of any personal or financial information including, but not limited to, social FedEx Express is required to notify FedEx Express that the package contains a firearm. security numbers, dates of birth, driver’s license numbers, credit card numbers and The outside of the package must not be marked, labeled or otherwise identify that the financial account information. package contains a firearm. I. our inability to provide a copy of the delivery record or a copy of the signature E. the shipper and recipient must be of legal age as identified by applicable law. obtained at delivery. F. The shipper and recipient are required to comply with all applicable government J. our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, markings), “fragile” labels or other special directions concerning packages. Tobacco, Firearms and Explosives can provide assistance. K. Your failure to ship goods in packaging approved by us prior to shipment where such G. FedEx Express will transport ammunition when packed and labeled in compliance prior approval is recommended or required. with local, state and federal law, and the Dangerous Goods section of this Service Guide. L. the shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, Ammunition is an explosive and must be shipped separately as dangerous goods. You light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for specimens, agree not to ship loaded firearms or firearms with ammunition in the same package. and glass containers such as those used in laboratory test environments. M. the shipment of scale models (including, but not limited to, architectural models and Fuel Surcharge dollhouses) and prototypes. We reserve the right to assess fuel and other surcharges on shipments without notice. N. Your use of an incomplete, inaccurate or invalid FedEx account number or your failure The duration and amount of any surcharge will be determined at our sole discretion. to provide a valid FedEx account number in good credit standing in the billing instructions By tendering your shipment to FedEx, you agree to pay the surcharges, as determined on shipping documentation. by FedEx. The fuel surcharge rate, if applicable, is available on fedex.com. O. our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. Inspection of Shipments P. performance of any services will not constitute FedEx as the shipper’s or anyone’s We may, at our sole discretion, open and inspect any shipment without notice. agent for any purpose. Q. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other Liabilities Not Assumed items when not enclosed in outer packaging, or other general shipping containers caused FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED by adhesive labels, soiling or marking incidental to transportation. VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX EXPRESS KNEW OR SHOULD HAVE R. the shipment of perishables, unless shipped in accordance with the Perishables KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. section of these terms and conditions. In no event shall FedEx Express, including, without limitation, agents, contractors, S. the shipper’s failure to provide accurate delivery address information. employees and affiliates, be liable for any special, incidental or consequential damages, T. shipments of any plants and plant materials, ostrich or emu eggs, or live fish. including, without limitation, loss of profits or income, whether or not FedEx Express had U. the shipment of any alcoholic beverages, firearms or tobacco products if you fail to knowledge that such damages might be incurred. comply with the applicable terms and conditions. We will not be liable for, nor will any adjustment, refund or credit of any kind be given V. damage to computers, or any components thereof, or any electronic equipment when as a result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or any shipped in any packaging other than: failure to provide information, except such as may result from our sole negligence. We will 1. the manufacturer’s original packaging, which is undamaged and has retained a not be liable for, nor will any adjustment, refund or credit of any kind be given as a result good, rigid condition. of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to provide 2. packaging that is in accordance with the FedEx packaging guidelines available online information caused by or resulting in whole or in part from: at fedex.com/us/services/packageshipment/preparing. A. the act, default or omission of any person or entity, other than FedEx, including those 3. FedEx laptop packaging, for shipments of laptop computers. of any local, state or federal government agencies. 4. FedEx small electronic device packaging, for shipments of cell phones, handheld computers, MP3 players and similar items. W. Any shipment containing a prohibited item. (See the Prohibited Items section.)

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Live Animals and Ornamental Marine Life te r ms RevieW X. our provision of packaging, advice, assistance or guidance on the appropriate pack- aging of shipments unless such advice, assistance or guidance has been approved in (Including Live Fish) writing by FedEx Packaging Design and Development and the writing expressly accepts FedEx Express does not accept live-animal shipments as part of its regular-scheduled liability in the event of a damaged shipment. service and does not transport household pets such as dogs, cats, birds and hamsters. Y. Failing to meet our delivery commitment for any shipments with an incomplete or FedEx Express may accept certain shipments of live animals such as horses, livestock incorrect address. (See the Undeliverable Shipments section.) and zoo animals (to and from zoo locations only) on an exception basis if approved and Z. Failing to obtain the signature option requested for shipments using FedEx Delivery coordinated by the FedEx Live Animal Desk (call 1.800.405.9052). Signature Options. If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropi- AA. Any package where FedEx records do not reflect that the package was tendered to cal fish and beneficial insects on an exception basis under the following conditions: FedEx by the shipper. 1. shipments must be from a business to a business (from a breeder to a pet store, BB. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing for example). system, Internet shipping device or any other electronic shipping method used to ship 2. the shipper must have its packaging tested and pre-approved by FedEx Packaging a package, when the shipment is not tendered to FedEx. If you fail to do so and seek Design and Development for the type of animal being shipped. Call 1.800.633.7019 a refund, credit or invoice adjustment, you must comply with the notice provisions for assistance. It is the responsibility of the shipper to adequately package in Invoice Adjustments/Overcharges in the Billing section. FedEx is not liable for any shipments for all temperature extremes and handling conditions. refund, credit or adjustment unless you comply with those notice provisions. Contact your FedEx account executive for details and additional requirements. CC. Damages indicated by any shockwatch, tiltmeter or temperature instruments. DD. Shipments released without obtaining a signature at residential addresses, and at Money-Back Guarantee Policy nonresidential addresses that have a signature release on file. We offer a money-back guarantee for our services. This guarantee can be suspended, EE. Loss or damage to alcohol shipments unless an approved packaging type is used modified or revoked at our sole discretion without prior notice to you. or FedEx Packaging Design and Development has preapproved your packaging prior to A. Money-Back Guarantee. At our option, we will, upon request, either refund or credit shipment. See the Alcoholic Beverages section for further information. your transportation charges in the event of a service failure (which means delivery of your FF. Dangerous-goods shipments that the shipper did not properly declare, including package 60 seconds or more after the published delivery commitment time for the selected proper documentation, markings, labels and packaging. FedEx Express will not pay a service and destination, except as otherwise described in these terms and conditions). This claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee money-back guarantee is your exclusive remedy in the event of a service failure for the does not apply. recovery of all or any portion of the FedEx charges for a shipment. If the money-back GG. FedEx will not be liable for the failure to provide any services or service options guarantee is suspended, there is no remedy or recovery of charges for a service failure. where our records do not reflect that the services or service options were selected by There are no delivery commitments for shipments on which the money-back guarantee the shipper. is suspended. B. Limitations. The following limitations apply: Limitations on Legal Actions 1. credits for transportation charges will be applied to the payer’s account only, and Any right you might have to damages, refunds, credits, recovery of reliance interests, refunds will be made payable to the payer only. disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equi- 2. only one refund or credit is permitted per package. In the case of multiple-piece table relief whatsoever against us under any cause of action arising from the transpor- shipments, the money-back guarantee applies to each package in the shipment. tation of any package pursuant to the FedEx Service Guide shall be extinguished unless If a service failure occurs for any package within the shipment, a refund or credit will you file an action within one year from the date of delivery of the shipment or from the be given only for the portion of the transportation charges applicable to that package. date on which the shipment should have been delivered. 3. the money-back guarantee for package services destined for areas outside our Any right that you might have to damages, refunds, credits, recovery of reliance primary service areas applies only to the portion of the transportation provided interests, disgorgement, restitution, injunctive relief, declaratory relief or any other directly by us. The money-back guarantee for FedEx Express Freight services legal or equitable relief whatsoever against us under any cause of action arising from destined for areas outside our primary service areas applies to the portion of the the transportation of any package pursuant to the FedEx Service Guide shall be extin- transportation provided directly by us and may also apply to the portion of the trans- guished unless you first comply with all applicable notice periods and requirements in portation provided by the cartage agent (see the Cartage Agent section for details). these terms and conditions including, but not limited to, the periods and requirements 4. shipments scheduled for delivery on a holiday will be delivered the next business for providing notice under the Billing, Claims and Money-Back Guarantee Policy sec- day. Observance of local holidays (e.g., Mardi Gras, St. Patrick’s Day) may cause tions. You and we understand that timely and complete compliance with such notice delivery delays. In both circumstances, the delivery commitment for application of periods and requirements is a contractual condition precedent to your right to any relief the money-back guarantee policy will be extended for a period equal to the length whatsoever, and you must plead compliance with those conditions precedent on the of the holiday. face of any complaint that you file against us. You and we agree that FedEx cannot be C. Exceptions. FedEx will not be obligated to refund or credit your transportation considered to have breached any obligation to you unless or until we wrongfully deny charges if: a claim submitted to us pursuant to the notice periods and requirements contained in 1. We provide you with proof of timely delivery, consisting of the date and time of these terms and conditions. Finally, you and we agree that you will comply with appli- delivery and, if applicable, the name of the person who signed for the shipment, or cable notice periods and requirements even if you believe that such compliance will not service-exception information reflecting that the failure to deliver timely resulted result in relief from us or if you lack knowledge regarding whether such compliance will from circumstances described under the Liabilities Not Assumed section. result in relief from us. 2. the service failure resulted, in whole or in part, from any of the circumstances You agree that you will not sue us as a class plaintiff or class representative, join described under the Liabilities Not Assumed section. as a class member, or participate as an adverse party in any way in a class-action law- 3. the payer’s FedEx account number was not in good credit standing, or payment suit against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit instructions were invalid, and delivery was delayed until payment arrangements as an individual plaintiff. were secured. To the extent that any court finds that state rather than federal law applies to any 4. the shipment was scheduled for delivery on the Wednesday immediately prior to provision of this contract, the controlling law is the substantive law of the state in Thanksgiving or during the seven calendar days before Christmas Day via any FedEx which you tendered your shipment to us. Express U.S. or FedEx Express Freight U.S. service, and was delivered within The performance of any services does not make us an agent of the shipper or any 90 minutes of the published delivery commitment time for the selected service third party for any purpose. and destination.

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(Money-Back Guarantee Policy, cont.) 5. the shipment was undeliverable or returned. A. consolidators are not agents of FedEx, and we are not responsible for any errors 6. the shipment contained dangerous goods or dry ice. or omissions made by them. 7. the shipment was delayed due to an incorrect address or ZIP code or the unavail- B. inquiries or claims regarding shipments tendered to a consolidator must be directed to ability or refusal of an appropriate or eligible person to accept delivery or sign for the the consolidator. We cannot assist the shipper, recipient or third party in these situations, package, including signatures obtained via FedEx Delivery Signature Options. nor do we have any liability for lost, damaged or delayed shipments. The consolidator is 8. the shipment was delayed due to security or other regulatory delays. the shipper in such cases. D. Refund or Credit Requests. To qualify for a refund or credit due to a service C. consolidators may submit claims for refunds or credits for shipping charges under failure, you must notify us of the service failure and request a refund or credit of your the money-back guarantee policy. Neither the customer who tendered the package to transportation charges in compliance with the conditions listed below. If you do not com- the consolidator nor the recipient is eligible for refunds or credits under the money-back ply with these conditions, you are not entitled to receive a refund or credit and guarantee policy. cannot recover compensation for a service failure in any lawsuit. D. in order for a consolidator to receive packaging from FedEx, the consolidator must 1. You may request a refund or credit of transportation charges due to a service first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter failure in the following ways: Agreement with FedEx. a. Use our Internet application FedEx Billing Online at fedex.com if you are a E. consolidators set their own rates for FedEx shipping. They may charge FedEx Retail registered user; or Counter Rates for FedEx shipping services. b. Submit your request through the invoice adjustment feature at fedex.com; or F. inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx be directed to the FASC. 1.800.463.3339 (say “billing”). G. FedEx assumes no liability, other than to the FASC, for lost, damaged or delayed 2. Your notification of a service failure must include your FedEx account number, if any; shipments paid for at an FASC, as the FASC is the shipper of these packages. FASCs the FedEx tracking number; and the date of the shipment. are independently owned and operated businesses. See the FASC representative for 3. all requests for refund or credit of transportation charges must be received via one of information regarding rates and services and the terms and conditions of carriage. the approved channels within 15 calendar days of the invoice date or within 15 cal- FASCs are not agents of FedEx. endar days from the ship date if you are paying by credit card or in advance by cash, check or money order. Packaging and Marking 4. a partial payment against an invoice is not considered a request for invoice adjust- A. You must comply with all applicable local, state and federal laws, including those ment or notice of a refund request. A notification of the reason for an unpaid charge governing packing, marking and labeling for all shipments. with your payment is not considered a request for an invoice adjustment or notice of a B. all packages must be prepared and packed by the shipper for safe transportation refund request if the reason relates to a service failure. with ordinary care in handling in an express-transportation environment. Any articles susceptible to damage as a result of conditions that may be encountered in transportation, Oversize Packages such as changes in temperature or atmospheric pressure, must be adequately protected by The maximum limits for FedEx Express U.S. packages are 150 lbs. and 119 inches in length proper packaging. Each shipment must be legibly and durably marked with the name, and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed 108 address and ZIP code of both the shipper and the recipient. Packages cannot be wrapped inches in length or 130 inches in length and girth will be considered “oversize” packages. in kraft paper. The FedEx Sleeve and FedEx Bag are overwraps only, and contents must also Oversize packages will be rated based on the greater of the package’s actual rounded be packed in protective outer packaging and cushioning material as described in this section. weight or dimensional weight. In addition, an oversize charge will apply; see Rates in the C. You must use FedEx packaging or new corrugated boxes in good, rigid condition of FedEx Service Guide. adequate size to allow a minimum of 2 to 3 inches of cushioning of contents on the top, packages that exceed 119 inches in length and 165 inches in length and girth may be bottom and sides. Items that cannot be packed into cartons (such as auto tail pipes, mufflers, refused or, if found in the express package network, may be considered for transportation at tires and rims) must have all sharp edges and protrusions wrapped, and the address label our sole discretion. These packages also will be rated based on the greater of the pack- must be secured using the tie-on tag or the tire/crate label provided by FedEx (or you may age’s actual rounded weight or dimensional weight, and an oversize charge will apply. secure it by wrapping pressure-sensitive tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer cartons or similar types The length and girth of a package is length plus (two times the height) plus (two times of items whose outer finish might be damaged by adhesive labels, soiling, marking or the width). If the dimension includes a fraction, a fraction of one-half or greater will be other types of surface damage that is normal with ordinary care in handling should be rounded up to the next whole number; less than one-half will be rounded down to the next placed in a protective container for shipment. Casters, wheels and rollers must be removed whole number. or packaged. D. the FedEx Small Box, FedEx Medium Box and FedEx Large Box cannot be used for Overweight Packages FedEx Express Saver shipments. If a package weighing more than 150 lbs. is incorrectly marked on the airbill or entered E. Expanded polystyrene foam coolers must be shipped inside a sturdy outer container into any electronic shipping device as either FedEx First Overnight, FedEx Priority unless tested and approved for acceptance by FedEx Packaging Design and Development, Overnight, FedEx Standard Overnight, FedEx 2Day or FedEx Express Saver, then we may 1.800.633.7019. audit and correct the service to an available FedEx Express Freight service. Terms and F. If a shipment is refused by the recipient, leaks or is damaged, the shipment will be conditions of the applicable FedEx Express Freight service will apply. If a package returned to the sender if possible. If the sender refuses to accept the returned shipment or weighing more than 150 lbs. is inadvertently tendered for FedEx First Overnight, FedEx it cannot be returned because of leakage, or damage due to faulty packaging, the shipper Priority Overnight, FedEx Standard Overnight, FedEx 2Day or FedEx Express Saver, an is responsible for and will reimburse FedEx for all costs and fees of any type connected additional charge of US$2 per pound will be assessed for each pound in excess of 150 lbs. with the legal disposal of the shipment, and all costs and fees of any type connected with If a package weighing more than 150 lbs. is inadvertently tendered for FedEx Priority cleanup of any spill or leakage. Overnight or FedEx 2Day to or from Puerto Rico, an additional charge of US$2.25 per G. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. If you pound will be assessed for each pound in excess of 150 lbs. believe wet ice is necessary, please call FedEx Packaging Design and Development at 1.800.633.7019 for specific packaging requirements. Use of wet ice without preauthori- Package Consolidators zation is prohibited. (Including FedEx Authorized ShipCenters) H. For information on how to submit your packaging for testing or evaluation, please Consolidators are responsible for complying with all applicable requirements including, but call 1.800.633.7019. Tips on packaging specific commodities (including automotive and not limited to, requirements for shipping dangerous goods and complying with customs and mechanical parts, computers and perishables) are available at fedex.com/us/services/ packageshipment/preparing. other legal requirements applicable to packages tendered for international transportation. If you tender packages to a consolidator instead of to us directly, the following limitations apply:

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I. For FedEx Express Freight shipments, freight must be on a skid, pallet or other J. in order to facilitate delivery or release of a shipment, FedEx may, at its sole discretion, te r ms RevieW forkliftable base. Boxes should be stacked squarely on the skid without hanging over contact the recipient to obtain delivery instructions, or to notify them that a delivery is the edge, and the weight should be distributed evenly on the skid to avoid excess scheduled, that a delivery has been completed or that a shipment is available for pickup weight being placed on materials inside the cartons. Use 70-gauge stretch wrap and at a Hold at FedEx Location facility. pass a minimum of two bands (tightly secured) through the skid voids and around all cartons. Plants and Plant Materials J. FedEx account holders may order supplies via fedex.com or by calling 1.800. You must ship plants and plant materials, including seedlings, plant plugs and cut GoFedEx 1.800.463.3339 (say “order shipping supplies”). flowers, in accordance with applicable local, state and federal laws. Packages containing these items may be inspected by government agencies, which may result Perishables in a delay in delivery. We are not liable or responsible for damage, refunds or cred- We are not liable for perishable articles unless packaged for a minimum transit time its resulting from such delays. (See the Liabilities Not Assumed and Money-Back of at least 12 hours greater than our delivery commitment time for the shipment. Guarantee Policy sections.) Packaging should be tested for acceptance by FedEx Perishables coming from Hawaii to the continental U.S. must be packaged for additional Packaging Design and Development prior to shipping. See guidelines on packaging transit time. Shipping perishable articles over a weekend or holiday is discouraged, specific commodities at fedex.com/us/services/packageshipment/preparing. and packaging such shipments for longer transit times is required. We recommend that you ship perishable items via FedEx First Overnight, FedEx Priority Overnight or FedEx Prohibited Items 1Day Freight, and have your proposed packaging evaluated by FedEx Packaging Design You are prohibited from tendering the following items for shipment, and they will not and Development. For information on how to submit your packaging for evaluation, call be accepted: 1.800.633.7019. Your failure to use proper packaging releases us from any liability for a. cash, currency, collectible stamps and coins. spoiled perishables that we would otherwise assume (see the Liabilities Not Assumed b. Live animals, except as provided in the Live Animals and Ornamental Marine section). Life (Including Live Fish) section. (Edible seafood, such as live lobsters, crabs or other types of fish and shellfish for human consumption, is acceptable, Pharmaceuticals provided the shipper is in compliance with all local, state and federal laws.) You are responsible for complying with all applicable local, state and federal laws, c. animal carcasses. (Animal heads and other parts for taxidermy may be accepted regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages but must be properly packaged. This restriction does not apply to properly containing pharmaceuticals must not have labels, markings or other written notice that packaged meat or poultry products intended for human consumption.) a pharmaceutical is contained within. Select the Direct Signature Required Delivery d. Human corpses, human body parts, human embryos, or cremated or disinterred Signature Option if you require FedEx to obtain a signature from someone at the deliv- human remains. ery address, or the Adult Signature Required Delivery Signature Option if you require an e. shipments that require us to obtain a local, state or federal license for their adult signature for delivery. See the Delivery Signature Options section for details. transportation. Pickup and Delivery f. shipments that may cause damage or delay to equipment, personnel or other shipments. A. We do not offer a restricted-delivery service and may deliver to someone other g. Lottery tickets and gambling devices where prohibited by law. than the person or entity named as the recipient. We also may make an indirect deliv- h. Hazardous waste, including, but not limited to, used hypodermic needles or ery. Indirect delivery is a completed delivery to an address or location other than the syringes, or other medical waste. address on the airbill and includes shipments delivered via Indirect Signature Required i. packages that are wet, leaking or emit an odor of any kind. service. Packages cannot be delivered to P.O. boxes or P.O. box ZIP codes. Package j. Live insects. addresses must include the complete street address and ZIP code of the recipient. k. shipments or commodities that are prohibited by applicable local, state or B. if our first delivery attempt of a shipment to a non-residential address is unsuccessful, federal law. we may make two additional attempts on the following two consecutive business days. l. Waste or garbage for disposal. If a package still cannot be delivered, we may hold it for two additional business days Notwithstanding any other provision of the FedEx Service Guide, we are not liable for and may research its status with the sender, recipient, or both, and receive further delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to instruction. After that time, we will return it to the sender as undeliverable. indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the C. shipments to hotels, hospitals, government offices or installations, university shipper’s violation of any local, state or federal laws or regulations or from tendering campuses, or other facilities that utilize a mailroom or other central receiving area will any prohibited item for shipment. be delivered to the central receiving area, unless otherwise authorized and approved by FedEx. D. any person scheduling a pickup other than the sender must provide a FedEx account Proof of Delivery We will, when available, provide proof-of-delivery information for packages number in good credit standing; otherwise, the pickup must be scheduled by the sender. A. delivered within our primary service areas when requested by the sender, recipient We require a minimum of two hours from the time the shipment(s) will be ready to or third-party payer within 18 months of the shipping date. We assume no liability for make the pickup. (Contact FedEx Customer Service for the specific lead times required.) our inability to provide a record of the proof of delivery. We assume no liability for our Repeated pickup attempts without packages being ready may result in the cancellation inability to provide documentation of the proof-of-delivery phone call for FedEx of pickup privileges. SameDay service. proof of pickup is available upon request. You must provide the pickup number E. B. When available, we may also provide an image of the signature proof of delivery online or FedEx tracking number (also known as the airbill number). We will not provide proof at fedex.com. We will, when available and when requested by the sender, recipient or of pickup unless you provide this information. third-party payer, provide an image of the recipient’s signature along with other delivery F. at our sole discretion, we may refuse to pick up or deliver a shipment (package or information that is available in electronic form. The signature proof of delivery is available freight), or use alternative pickup or delivery arrangements, to maintain the safety of online at fedex.com or via FedEx Ship Manager software, FedEx DirectLink or electronic our employees and in cases in which we believe that our services may be used in data interchange (EDI). If requested, we will send to the shipper, recipient or third party a violation of local, state or federal laws. copy of the signature proof of delivery via fax, or via FedEx Standard Overnight Envelope for G. additional charges may apply for late-hours, weekend or holiday pickup and delivery. a special handling fee (see Rates in the FedEx Service Guide for details). H. pickup and delivery may not be available in all areas. C. For FedEx SameDay service, we will, if requested, phone the shipper to provide the I. a return on-call pickup surcharge applies for FedEx Print Return Label and FedEx time of delivery and name of the person who received the delivery. Two attempts are E-Mail Return Label shipments. made to contact the shipper within two hours of delivery. If unsuccessful, FedEx has no further obligation to the customer with respect to proof of performance.

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Rate Quotations 5. only one reroute will be allowed per package. 6. We may require photo identification of the person authorized to pick up the package. Rates and service quotations by our employees and agents are estimates and will be based upon information provided by you, but final rates and service charges may vary 7. FedEx may not reroute shipments when Adult Signature Required has been selected from the quotes based upon the characteristics of the shipment actually tendered to us. as a delivery signature option. Any conflict or inconsistency between the FedEx Service Guide and other written or oral 8. dangerous goods may not be rerouted to an address other than the original statements or quotes (except those found in a FedEx Sales or FedEx Express Customer intended-recipient’s address provided by the shipper. (Note: Shipments may be Automation agreement) concerning the rates, features of service, and terms and condi- made available as hold for pickup or be returned to the sender.) tions applicable to FedEx Express service will be controlled by the FedEx Service Guide, 9. any requested change to an address that is not a reroute or an address as modified, amended, changed or supplemented. We are not liable for, nor will any correction is a new shipment, and new shipping charges will apply. adjustment, refund or credit of any kind be made, as a result of any discrepancy in We will determine the routing of all shipments, including the mode of transportation any rate or service quotation made prior to tender of the shipment and the rates, and used, and may use air transportation, ground transportation or any combination thereof in other charges that we invoice to you. Rates quoted will vary depending on whether providing our services. We reserve the right to divert any shipment (including use of other (1) the shipper is a FedEx account holder, (2) the shipper has discounts applied to his carriers) in order to facilitate its delivery. or her account and (3) the shipment is being dropped off at a staffed FedEx location. • Shippers will be quoted FedEx Standard List Rates if: Service Areas – they are FedEx account holders and they do not have discounts applied to their Service areas are subject to change without notice. For current service area information account and they have a shipment picked up at their location or they drop off a on selected ZIP codes, please call 1.800.GoFedEx 1.800.463.3339. shipment at a non-staffed FedEx drop-off location; or – they are non-FedEx account holders and they have a shipment picked up Signature Releases at their location or they drop off a shipment at a non-staffed FedEx drop-off A. shipments with a declared value of less than US$500 may be delivered and released location. without obtaining a signature when the sender has authorized a release by either signing the – they are non-FedEx account holders and they prepare a shipping label online at Release Signature section of the airbill or by completing the Release Delivery Authorization FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or and Indemnification Agreement for Shippers (obtained through your local FedEx World Service non-staffed FedEx location. Center or your FedEx account executive), or, at our sole option, upon oral or written instruction • Shippers will be quoted FedEx Retail Counter Rates if they ship at the counter in from the sender or recipient. A shipment may also be released without a signature if the staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card recipient has provided authorization by signing the Release Delivery Authorization and instead of shipping on their FedEx account. Indemnification Agreement for Recipients (obtained through your local FedEx World Service

• Shippers will be quoted Account-Specific Rates if they have a FedEx account, Center or your FedEx account executive). We may authorize shipments released without have discounts applied to their account and if they charge their shipping to their signature to those with accounts in good credit standing and to those who otherwise have FedEx account. established a satisfactory payment history. We also reserve the right to release packages at residential delivery locations without obtaining a signature, provided that none of the Refusal or Rejection of Shipments restrictions below apply. We reserve the right to refuse, hold or return any shipment and may do so at our sole B. at our sole discretion, some shipments may not be released without a delivery discretion and without liability to us. We will execute that right when (but not limited signature even when release is authorized, including, but not limited to:

to cases in which): (1) the shipment may cause damage or delay to other shipments, 1. Bill-recipient shipments when the recipient’s FedEx account is not in good credit property or personnel; (2) the shipment is likely to sustain damage or loss in transit standing or is not indicated on the airbill. because of improper packaging or otherwise; (3) the shipment contains any prohibited 2. damaged shipments. items; (4) the account of the person or entity responsible for payment is not in good credit 3. shipments containing dangerous goods. standing; or (5) when acceptance of the shipment may jeopardize our ability to provide 4. Firearms. service to other customers. We have no liability whatsoever for refusal or rejection of shipments. 5. c.O.D. shipments. 6. indirect deliveries. Return Options 7. shipments billed to an invalid or missing credit card number. 8. alcohol or tobacco shipments. FedEx Express return options are subject to all other terms and conditions provided in 9. one or more packages in a multiple-piece shipment if all packages cannot be the FedEx Express claims regulations, and as a whole, these terms and conditions. The contents of a return shipment are subject to the same restrictions and prohibited-item safely released. limitations as the original shipment. 10. The delivery location or circumstances are unsuitable for release without signature as determined at our sole discretion. Routing and Rerouting C. at our sole discretion, shipments having a declared value of US$500 or greater may not be released without a signature even where the release is otherwise authorized. FedEx may reroute shipments when authorized by the sender subject to the following D. choosing one of the FedEx Delivery Signature Options will override a signature release. conditions: 1. a special handling charge will be billed to the account number specified on the FedEx airbill for each rerouted package, and it will appear as an address correction Tobacco Products on the invoice. This charge will not be applied when a package is changed to Hold Tobacco products will be accepted only when shipped from a licensed dealer or distributor at FedEx Location and the FedEx location is in the same city as the city on the to another licensed dealer or distributor. The shipper is solely responsible for airbill. Otherwise, the special handling charges will apply. See Rates in the FedEx compliance with any applicable regulations, which may vary from state to state. Service Guide for details. 2. to reroute a shipment, the sender must call 1.800.GoFedEx 1.800.463.3339 and Undeliverable Shipments provide us with a FedEx account number, the FedEx tracking number, the new des- An undeliverable shipment is one that cannot be delivered for reasons that include, tination and a valid contact telephone number for the recipient. but are not limited to, any of the following: 3. We may not honor a reroute request from the recipient other than to Hold at FedEx • The recipient refuses to pay for a bill-recipient shipment. Location within the original destination city. • The recipient of a Hold at FedEx Location shipment cannot be located. 4. our money-back guarantee policy does not apply to shipments that are rerouted. • The recipient refuses to accept the shipment. We have no liability for any remedy for service failure for these shipments. • The recipient’s delivery address cannot be located.

146 fedex.com 1.800.GoFedEx 1.800.463.3339 (Undeliverable Shipments, cont.)

• The shipment was addressed to an area not served by FedEx. te r ms RevieW • The shipment’s contents or packaging are damaged to the point that rewrapping is not possible. • The shipment would likely cause damage or delay to other shipments or property or injury to personnel. • The shipment contains prohibited items. • The recipient’s place of business is closed. • No appropriate person was available to accept the shipment at a delivery location on the initial delivery attempt or reattempts. • The shipment was improperly packaged. When practicable, we will contact the sender for instructions on returning or otherwise disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day, FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender). A. if a package shipment is undeliverable for any reason, we will attempt to notify the shipper to arrange for the shipment’s return. The charges associated with the original shipment remain due and payable within 15 days from the invoice date. If a package is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” B. package shipments will be returned via FedEx Express Saver service at the shipper’s expense unless contrary instructions are received from the shipper after five business days from the initial delivery attempt. However, nonfreight package shipments will be returned via FedEx Priority Overnight service at no additional charge if the shipment is undeliverable because of a service failure or damage to the shipment caused by FedEx. If the shipment is undeliverable for any other reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. C. if a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically changed to “Bill Sender.” all FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The freight shipment will be returned at no additional charge if the freight shipment is undeliv- erable because of a service failure. If the shipper requests return via another service, our regular rates will apply. If the freight shipment is undeliverable because of a non-service- failure reason, all return charges and fees will be assessed to the original shipper, along with the original transportation charges and fees. our money-back guarantee policy does not apply to undeliverable or returned shipments. D. dangerous goods shipments will only be returned via FedEx Dangerous Goods Service or other appropriate means. A dangerous goods special handling fee applies. The shipper must supply a completed return airbill and all other required documentation. E. if a shipment cannot be delivered or returned or if the shipper or recipient cannot be contacted, the shipment may be transferred or disposed of by FedEx at its sole discretion, with or without notice, and the shipper, if known, agrees to pay any costs incurred in the disposal.

Warranties WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. If you have questions or concerns regarding FedEx services, please send your correspond- ence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis, TN 38116.

fedex.com 1.800.GoFedEx 1.800.463.3339 147 fedex express terms and conditions International Shipments (U.S. Edition)

International Shipments (U.S. Edition) Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International Economy, FedEx International Economy Freight and FedEx International The following pages contain the FedEx Express Terms and Conditions applicable to FedEx MailService. Express international services and service options (including FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution, Definitions FedEx International Priority DirectDistribution Freight, FedEx International Controlled “Account-Specific Rates” are the rates paid by FedEx account holders who have Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International MailService, FedEx discounts applied to their account and charge for their shipping to their FedEx account. International Economy and FedEx International Economy Freight) from the U.S. to “Air waybill” means any shipping document, label, electronic entry or similar item selected international destinations and between Puerto Rico and the U.S., including, but used in the FedEx system for the services described in these terms and conditions. not limited to, any such items tendered by customers utilizing FedEx electronic shipping “Ancillary clearance service” means value-added services that FedEx may provide systems, air waybills, labels and shipping software. These terms and conditions are to accommodate the requirements of regulatory agencies, or that customers may published in printed form and electronically at fedex.com. The downloadable version request FedEx (or our assigned broker) to perform on the customer’s behalf. Such (PDF) of the FedEx Service Guide at fedex.com is controlling. For international shipments services are provided in addition to the normal customs-clearance process. Ancillary tendered for FedEx International Premium, FedEx International Express Freight (IXF) or clearance services may incur a service fee that will be invoiced to the designated payer. FedEx International Airport-to-Airport (ATA), please see the applicable Service Guide, terms and conditions, and/or tariffs for these services. Refer to fedex.com/us/services/ “Business day” means Monday through Friday except for the following U.S. holidays: terms/ixf.html. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments memorial Day new Year’s Day section when shipping to and from points within the U.S., including Alaska and Hawaii. independence Day constitution Day (Puerto Rico only) Shipments originating outside the U.S. for U.S. or other international destinations are Labor Day Good Friday (Puerto Rico only) subject to local tariffs and the terms and conditions of the FedEx subsidiary, branch or thanksgiving Day three Kings Day (Puerto Rico only) the independent contractor that accepted the shipment. These terms and conditions christmas Day include terms regarding the importation and customs clearance of shipments into the The business day may differ in some international locations due to local customs. U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. If there is a conflict between these terms and conditions and the terms and “Chargeable weight” means the greater of actual or dimensional weight. For all conditions on any FedEx air waybill, shipping label or other transit documentation, rating purposes, “length” is the longest side of any package or object. the terms and conditions in the FedEx Service Guide, as amended, modified, changed “Consolidator” means any person, corporation, partnership or other entity that is or supplemented, will control to the extent they are not in conflict with the rules independent from FedEx and derives income from the consolidation of the packages relating to liability for international carriage established by the Warsaw Convention, of others for tender to us, including all FedEx Authorized ShipCenter locations and other applicable treaties or any applicable tariff. entities who have executed a Packaging and Pricing Agreement, Package Consolidator Rates and service quotations by our employees and agents are based upon information Agreement or Packaging Agreement with FedEx. you provide, but final rates and service may vary based upon the shipment actually tendered and the application of these terms and conditions. Rates quoted will vary depending “Customer,” “sender” or “shipper” means the person whose name is listed on the on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts air waybill as the sender. applied to his or her account and (3) the shipment is being dropped off at a staffed “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation FedEx location. and its officers, employees and agents (but does not include cartage agents). • Shippers will be quoted FedEx Standard List Rates if: “Freight” means any single piece or skid with a chargeable weight greater than 150 lbs. – they are FedEx account holders and they do not have discounts applied to their Any fraction of a pound takes the next-higher rate. account and they have a shipment picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off location; or “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended – they are non-FedEx account holders and they have a shipment picked up or supplemented. at their location or they drop off a shipment at a non-staffed FedEx drop-off “In good credit standing” means: (1) that payment on the FedEx account is current; location. (2) the account is not in “cash only” status; and, (3) for commercial or business – they are non-FedEx account holders and they prepare a shipping label online accounts, the balance does not exceed the credit limit established by FedEx. at FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed FedEx location. “Overcharge” means a charge based on an incorrect rate; an incorrect special hand- • Shippers will be quoted FedEx Retail Counter Rates if they ship at the counter in ling fee; billing a service other than the service selected for the package; billing based staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card on incorrect package or shipment weight; billing to the wrong account number; or any instead of shipping on their FedEx account. other billing, unrelated to a service failure, that results in an incorrect charge. • Shippers will be quoted Account-Specific Rates if they have a FedEx account, “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or have discounts applied to their account and if they charge their shipping to their less. Any fraction of a pound takes the next-higher rate. FedEx account. Any conflict or inconsistency between the FedEx Service Guide and other written or “Recipient” or “consignee” means the person whose name is listed on the air oral statements concerning the rates, features of service, and terms and conditions appli- waybill as the recipient. cable to FedEx Express international services from the U.S. to international locations and “Reroute” means to deliver a shipment to an address different from that specified on many terms regarding importation and inbound clearance of shipments into the U.S. will the air waybill, and includes a change: (1) from one street address to another in the be controlled by the FedEx Service Guide, as modified, amended or supplemented. same city and state, (2) from directions to Hold at FedEx Location to a request for deliv- For the most current information regarding areas served and delivery commitments, ery to another location, (3) from the delivery instructions on the air waybill to a request contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services” to Hold at FedEx Location, or (4) from one Hold at FedEx Location address to another in for international information). the same city and state. Any requested change to an address that is not a reroute or an The term “FedEx Express international services” means these services and service address correction is a new shipment, and new shipping charges will apply. options: FedEx International Next Flight, FedEx International First, FedEx International “Residential delivery” means a delivery to a home or private residence, including Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx locations where a business is operated from the home. International Priority DirectDistribution, FedEx International Priority DirectDistribution

148 fedex.com 1.800.GoFedEx 1.800.463.3339 (Definitions, cont.)

“Residential pickup” means a pickup from a home or private residence, including loca- for any purpose other than shipping with FedEx, and FedEx may seek damages against you te r ms RevieW tions where a business is operated from the home. for any improper, illegal or other misuse of your account. If your account is terminated, we reserve the right, at our sole discretion, to deny your application for new or additional “Retail Counter Rates” are the rates paid by shippers who ship at the counter in staffed FedEx account numbers at any time in the future. Except for Canada- and Puerto Rico-based FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card accounts, international account numbers may not be used for shipments between two instead of charging their shipping to a FedEx account. points within the U.S. All charges will be billed and must be remitted in U.S. funds. “Service failure” means delivery of your package 60 seconds or more after our pub- All requests for account numbers are subject to credit investigation and verification lished delivery commitment for the FedEx service for that package, except as otherwise by our Credit Department and Customer Account Confirmation Department. FedEx utilizes described in these terms and conditions. business credit reporting agencies, audited financial statements, Standard & Poor’s and Moody’s bond ratings, and other sources as necessary, to determine eligibility for open “Shipment” means one or more pieces, either packages or freight, moving on a single credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for air waybill. personal use must prepay the shipment charges or establish a FedEx account for billing “Standard List Rates” are the FedEx rates paid by shippers if (1) they are FedEx account directly to a major credit card. Stored-value cards or gift cards cannot be used to open holders and they do not have discounts applied to their account and they have a shipment an account; however, such cards may be used for payment when tendering a package at picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off staffed FedEx shipping locations, and in conjunction with our credit card acceptance policy. location or (2) they are non-FedEx account holders and they have a shipment picked up The party to whom a FedEx account number is issued is liable for all charges to the at their location or they drop off a shipment at a non-staffed FedEx drop-off location account, including those resulting from unauthorized use. The account holder is responsible or (3) they are non-FedEx account holders and they prepare a shipping label online at for the safekeeping of the account number. The account number should be released only FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed to those authorized to ship on the account. FedEx location. Failure to keep your FedEx account current may result in your account being placed on a cash-only status. Use of an account on cash-only status may result in your package mean amounts assessed for movement of a shipment and “Transportation charges” being delayed, rejected or returned until arrangements for payment are completed. If the do not include any other fees or charges that may be assessed under the FedEx Service account number to be billed is not valid, the shipment may be refused, delayed or returned Guide, such as (but not limited to) declared-value charges, special handling fees, customs until an alternative form of payment is secured. If a package is held, returned, or delivery duties and taxes, and surcharges. is otherwise delayed because the account is not in good credit standing, you will not “Valid” as it relates to account numbers means a FedEx account number that has been be entitled to a refund or credit of your transportation charges under the Service Failure issued by FedEx and that is in good credit standing. Money-Back Guarantee Policy. You must use your FedEx account number to obtain any discount applicable to your “You” or “your” means the shipper/sender, recipient and their agents, servants, account. Use of your account number constitutes your agreement that all packages and employees, and any other person or entity having or claiming an interest in a shipment. freight shipped via FedEx Express international services shall be subject to these terms and conditions, as modified, amended or supplemented. Non-Waiver FedEx may provide trade credit information on its account holders to credit bureaus. Any failure by us to enforce or apply a term, condition or provision of the FedEx Service Guide does not constitute a waiver of that term, condition or provision and does not Alcoholic Beverages otherwise impair our right to enforce such term, condition or provision. Only licensed entities may ship alcohol of any type with FedEx. For more information, go to fedex.com/us/wine. Consumers may not ship alcohol. An ancillary clearance service fee Account Numbers may apply if your shipment requires special import clearance processing; see fedex.com For transactions other than “Bill Sender,” “Bill Recipient” or “Bill Third Party,” you must for more information. pay by cash (not accepted at all FedEx locations), check, money order or credit card. Payment For U.S. Import: FedEx will not accept shipments of alcohol (beer, wine or spirits) to is required when you give us your package. For “Bill Sender” and “Bill Third Party” trans- nonlicensed parties located in the U.S. from an international location. FedEx will accept actions, packages will not be accepted unless you provide a valid FedEx account number. shipments of alcohol (beer, wine and spirits) inbound to the U.S. when both the shipper For “Bill Recipient” transactions, packages can be tendered without payment, but in and recipient are licensed entities. For more information, go to fedex.com/us/wine. The order for the package to be delivered, the recipient must provide a valid FedEx account shipper must hold a license from the country of origin issued in accordance with that number or pay with cash, check, money order or credit card (if accepted as a form of pay- country’s law and regulations. The recipient, located in the U.S., is required to hold: (1) a ment in the destination country) at time of delivery. If the recipient or third party refuses basic permit for importer and/or wholesaler issued from the U.S. Department of Treasury, to pay any transportation charges and other fees, including, but not limited to, duties and Alcohol and Tobacco Tax and Trade Bureau (TTB), and (2) if applicable, a wholesaler, taxes, the package will be treated as undeliverable and the sender will be responsible for dealer, distributor or manufacturer license issued from the state in which the recipient is all transportation charges and other fees, including all special handling fees and duties located. and taxes. For U.S. Export: FedEx will accept alcohol shipments for export from the U.S. when For customers utilizing our electronic shipping systems, a valid FedEx account number both the shipper and recipient are licensed entities, and wine shipments from licensed is required for “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. entities directly to consumers in a limited number of countries, subject to additional FedEx account holders who ship at the counter in staffed FedEx locations in the U.S. requirements and all applicable laws and regulations. For more information, go to and pay for their shipping with cash, check, debit or credit card instead of charging their fedex.com/us/wine. Shippers located in the U.S. must hold: (1) a basic permit for importer shipping to their FedEx account will pay FedEx Retail Counter Rates instead of FedEx and/or wholesaler issued from the TTB, and (2) if applicable, a wholesaler, dealer, Standard List Rates or Account-Specific Rates. distributor, retailer or manufacturer license issued from the state in which the shipper is Account numbers are issued by FedEx according to shipping location and are nontrans- located. ferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx may Contact your FedEx account executive for complete details. discontinue the use of accounts, in whole or in part, and terminate all or particular accounts and account numbers at any time, for any reason, at its sole discretion. Improper, illegal or Billing any other misuse of your FedEx account may also, at the sole discretion of FedEx, result in A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s loss of discounts or termination of the account. Improper, illegal or other misuse includes, FedEx account number must appear in the appropriate section of the air waybill, and but is not limited to, ordering supplies for any purpose other than shipping with FedEx, the account should be current. FedEx International Next Flight and FedEx International unauthorized consolidation of shipments owned by different parties, or violations of the MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but all terms and conditions in this FedEx Service Guide. If your account has been compromised charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill Sender” or stolen, the account may be closed and you may be issued a new account. However, you means the sender will be invoiced for applicable duties and taxes and additional ancillary will be responsible for all valid charges on the closed account. Any supplies, materials, clearance fees incurred. rights or privileges that you acquire by holding a FedEx account number may not be used

fedex.com 1.800.GoFedEx 1.800.463.3339 149 fedex express terms and conditions International Shipments (U.S. Edition)

(Billing, cont.) B. “Bill Recipient” means the specified charges will be billed to the recipient. In order K. You must furnish with your payment the invoice numbers to which your payment to choose this billing option, the recipient’s valid FedEx account number must appear on applies. Payment should be sent using your remittance advice to one of the following: the air waybill before it is delivered and payment on the account must be current, or the (By FedEx Envelope) recipient must pay for the package at time of delivery. If the recipient is billed initially FedEx Lockbox 360353 and refuses to make payment for the shipment, the charges may be rebilled to a third room 154-0455 party. If not paid by the third party, any additional rebilling must be to the sender’s 500 Ross Street account. The sender is liable for, and will be billed for, all charges and fees in the event pittsburgh, PA 15262 the recipient or any third party does not pay. C. “Bill Third Party” means the specified charges will be billed to someone other than (By U.S. Postal Service) the sender or recipient. In order to choose this billing option, the third party’s valid Any customer not using electronic data interchange (EDI) or FedEx Billing Online FedEx account number must be entered in the appropriate section of the air waybill whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, and must be in good credit standing. The sender is liable for, and will be billed for, PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: all charges and fees in the event the recipient or any third party does not pay. If the FedEx third party refuses to pay, the transportation charges will automatically be billed to p.O. Box 371461 the sender and duties and taxes to the recipient. If the third party does not have credit pittsburgh, PA 15250-7461 arrangements with FedEx, the sender will automatically be billed. D. invoices for transportation charges are payable within 15 days of the invoice date. Any customer not using EDI or FedEx Billing Online whose billing address is in Invoices for duties and taxes are payable upon receipt. aK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should E. We reserve the right to verify the method of payment for any shipment and to mail payment and remittance detail to: refuse any shipment for which the method of payment cannot be verified. FedEx F. Billing and Special Handling Fees: p.O. Box 94515 1. a special handling fee will be charged where no account number appears on palatine, IL 60094-4515 the air waybill or where an incomplete, inaccurate or invalid account number appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” Any customer not using EDI or FedEx Billing Online whose billing address is in transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: received without a FedEx account number, we will attempt to determine the FedEx correct account from our records and bill the account for all charges and fees, p.O. Box 660481 plus the special handling fee. Any applicable discount will apply. If, however, dallas, TX 75266-0481 we cannot determine the correct account, the transportation charges plus the special handling fee will be billed directly to the sender and no discount will Any customer not using EDI or FedEx Billing Online whose billing address is in be allowed. See Rates in the FedEx Service Guide for details. AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: 2. a US$20 special handling fee will be charged to you for any check or electronic FedEx funds transfer that is dishonored for any reason. p.O. Box 7221 G. duties and taxes may be assessed on the contents of shipments destined for pasadena, CA 91109-7321 international locations. If we advance duties and taxes on behalf of the payer, the payer may be assessed a surcharge based on a flat rate or a percentage of the total amount Customers who receive their invoices via EDI should mail their payment to: advanced (whichever is greater). See the Duties and Taxes section for details. FedEx ERS H. Electronically captured data will be used for billing purposes in the event a billing p.O. Box 371741 copy of the air waybill is not available at the time of billing. pittsburgh, PA 15250-7741 I. charges in freely convertible currencies other than U.S. dollars are billed to the payer’s account. Charges requiring conversion to a currency other than U.S. dollars Customers who receive their invoices via FedEx Billing Online should mail their will be calculated daily using the median bid price obtained from OANDA, an Internet payment and remittance detail to: exchange-rate service, except for those currencies where FedEx is required to use local FedEx Billing Online bank rates to convert currency for payers in that country. The median bid price is the p.O. Box 371599 average price at which buyers offer to buy currencies from sellers during the given pittsburgh, PA 15250-7599 period. These currency conversion rates can be accessed at www.oanda.com. L. Customers using an EDI format for invoicing are required to submit remittance The currency-conversion rate in effect one day prior to the ship date will be used for data electronically. Some invoice adjustment requests may also be transmitted conversions to non-hyper-inflationary currencies. However, we reserve the right to use electronically. the exchange rate at invoice date, as opposed to shipment date, in countries where the M. if you are interested in or have questions regarding any of our invoicing or pay- currency is volatile. ment methods, contact your FedEx account executive or call Revenue Services at 1.800. There is an additional exchange fee of 1.75 percent for conversion from any GoFedEx 1.800.463.3339 (say “billing”), or access our Internet application Manage My non-U.S. currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and Account at fedex.com. 2.0 percent between all non-U.S. currency conversions. The currencies of participating N. Invoice Adjustments/Overcharges: European Union countries will have stationary conversion rates to the euro. There is 1. We reserve the right to audit air waybills and shipments made via any means, no exchange fee between currencies related to the euro. Charges in currencies other including, but not limited to, an electronic shipping device, to verify service than the U.S. dollars that are not freely convertible will be converted to U.S. dollars selection and shipment weight. If the service selected or weight entered is and billed to the payer’s account either at the free-market rate or at the official rate at incorrect, we may make appropriate adjustments to the shipment charges which FedEx was permitted to purchase U.S. dollars in the relevant currency, at our at any time. sole option. 2. default Billing. Senders are solely responsible for accurately completing all J. notWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, sections of the air waybill and for the entry of accurate shipment information THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO into any electronic shipping device. If you fail to provide or correctly enter this PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY information, you will be billed and agree to pay based on our estimate of the DUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT number of packages transported and either the dimensional weight at the time INSTRUCTIONS TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR of billing or a standard default weight-per-package estimate, both of which will REFUSES TO PAY. be determined by us at our sole discretion. If no service is marked, we will send your shipment via FedEx International Priority, FedEx International Economy,

150 fedex.com 1.800.GoFedEx 1.800.463.3339 (Billing, cont.)

FedEx International Priority Freight or FedEx International Economy Freight service B. When the carriage involves an ultimate destination or stop in a country other than the te r ms RevieW as selected by us at our sole discretion. country of departure, the Warsaw Convention may be applicable. The convention governs For FedEx International Priority and FedEx International Economy services, the and, in most cases, limits our liability for loss of, damage to or delay of cargo. recipient’s postal code is critical to correct invoicing (to those countries that are in C. the Warsaw Convention limits our liability for loss or delay of or damage to your shipment, multiple rate scales). Any omission or incorrect entry will result in a billing based unless you declare a higher value for carriage and pay the required fee as described below. The on a default postal code. interpretation of the Warsaw Convention’s liability limits may vary depending on the destination 3. our money-back guarantee policy governs and is the exclusive remedy for requests country. If the Warsaw Convention as amended by Montreal Protocol No. 4 or the Montreal for refunds or credits related to service failures. (See the Money-Back Guarantee Convention applies to your shipment, our liability is limited to 17 Special Drawing Rights (SDRs) Policy section for applicable notice provisions and other conditions.) If the money- per kilo, unless you declare a higher value for carriage and pay the required fee. Otherwise, our back guarantee is suspended or revoked, there is no remedy. liability is limited to US$9.07 per pound (US$20.38 per kilo) unless you declare a higher value for 4. requests for invoice adjustments due to an overcharge must be received within 60 carriage and pay the required fee. days after the original invoice date (or ship date if prepaid by cash, check, money D. to the extent not in conflict with the rules relating to liability for international carriage order or credit card). as established by the Warsaw Convention, carriage and other services performed by us 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed are subject to the provisions of the FedEx Service Guide and applicable tariffs as amended when your FedEx account is, or has been in the past, more than 60 days past due. from time to time, which are incorporated in the FedEx Service Guide by reference. The 6. if your account is more than 60 days past due, FedEx may, at its sole discretion, tariffs, if any, may be inspected at our corporate headquarters in Memphis, Tenn. apply any overcharge amounts or other overpayments it agrees are owed to you E. FedEx assumes no obligation to carry the goods by any specified aircraft or over any against the oldest invoices. particular route or to make connections at any point according to any schedules. You 7. You may request an invoice adjustment for reasons not related to a service failure in agree FedEx may, without notice, substitute alternative carrier or aircraft, deviate from the the following ways: route or routes, or cause the goods to be transported by motor vehicle. a. Use our Internet application FedEx Billing Online at fedex.com if you are a tHERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF TENDER registered user; or OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY b. submit your request through the invoice adjustment feature at fedex.com; or WAY WE DEEM APPROPRIATE. c. submit the request in writing using the invoice adjustment form on the back of your invoice. If your request exceeds the space available on the form, you Cartage Agents may submit your request via e-mail using the formatted spreadsheet and e-mail We provide pickup and delivery to many international locations. address provided at fedex.com/us/account/invhome/other/eremit.html; or A. if you elect to make arrangements for pickup or delivery directly with a cartage agent, d. submit the request via our telephone invoice adjustment system at 1.800.GoFedEx you are responsible for all charges and fees assessed by the cartage agent. The invoice 1.800.463.3339 (say “billing”). If you choose to submit your request via the tele- you receive from us will reflect only our charges and fees. phone invoice adjustment system, the request must state the reason you believe B. our delivery commitment time and money-back guarantee policy apply only to the an adjustment or refund is warranted and must provide the following: the FedEx portion of the transportation handled directly by us. (See the Money-Back Guarantee account number (if any); the FedEx tracking number; and the date of shipment. Policy section.) The delivery commitment time begins when the cartage agent tenders a partial payment against an invoice is not considered a request for invoice the shipment to us and ends when a shipment is available for pickup by you or a cartage adjustment or notice of a refund request. agent. Our tender of a shipment to a cartage agent constitutes delivery of the shipment by 8. if you choose to send your request for an invoice adjustment for non-service-related us for all purposes. We are not responsible for service failures as a result of cartage agent failure via FedEx or U.S. Postal Service, please send it to: pickups or deliveries. FedEx C. a special handling fee applies; see Rates in the FedEx Service Guide. revenue Services D. cartage agents are independent contractors. They are neither employees nor agents 3965 Airways Blvd. of FedEx Express, and we are not responsible for any of their acts or omissions. module G memphis, TN 38116 Claims You may also send your request via fax to the FedEx toll-free fax service: A. We must receive notice of a claim due to damage (visible or concealed), delay 1.800.548.3020. (including spoilage claims) or shortage within 21 calendar days after delivery of the ship- 9. We will not be liable for any invoice adjustment unless you comply with the ment. (See the Money-Back Guarantee Policy section for the time period to request a refund notice requirements described above. The filing of a lawsuit against us does not or credit of transportation charges due to a service failure.) We must receive notice of all constitute compliance with these notice provisions. other claims, including, but not limited to, claims for nondelivery or misdelivery, within nine For additional information or assistance regarding billing issues, contact FedEx months after the package was tendered to FedEx Express for shipment. Revenue Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), B. notice of claims for which you are seeking more than US$100 must be in writing. Monday through Friday. All claims must be made within the time limits set forth above. O. Additional Taxes. If a value-added, consumption or similar tax is applicable to your C. Your notice of claim must include complete shipper and recipient information, as shipment, we reserve the right to add that amount to your shipping charges without notice. We well as the FedEx tracking number, date of shipment, number of pieces, and shipment pay any applicable excise tax on the air transportation portion of our service. weight. Failure to provide us with notice in the manner and within the time limits set forth P. the shipper and any other party who is liable for payment are responsible for all in paragraphs (A) through (B) will result in denial of your claim, and we will have no liability reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for ser- or obligation to pay your claim. The filing of a lawsuit does not constitute compliance with vices rendered by us. Such costs include, but are not limited to, attorneys’ fees, collection these notice provisions. agency fees, interest and court costs. D. Written documentation supporting the amount of your claim must be delivered to Q. at our sole discretion, FedEx may transfer and assign ownership of, and any rights to us within nine months after the package was tendered to FedEx Express for shipment. collect, any and all charges due and payable to us. Such documentation may include original purchase invoices, estimates or invoices for repair, expense statements, appraisals, final confirmation screen if online order with proof Carriage Under Warsaw Convention of purchase, or other records. These documents must be verifiable to our satisfaction. A. as used in the FedEx Express terms and conditions, “Warsaw Convention” or E. We are not obligated to act on any claim until all transportation charges have been “Convention” means the Convention for the Unification of Certain Rules relating to paid. The claim amount may not be deducted from these charges or from any outstanding International Carriage by Air, signed at Warsaw, Oct. 12, 1929, or that convention as balance owed to us. amended, including the Montreal Protocol No. 4 and the Montreal Convention, whichever is applicable to the carriage or “carrier,” including the air carrier issuing the air waybill and all air carriers that carry the goods or perform any other services related to the carriage.

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(Claims, cont.) F. FedEx reserves the right to inspect a damaged shipment on the recipient’s premises G. credit privileges will not be restored until you have paid all past-due balances in as well as the right to retrieve the damaged package for inspection at a FedEx facility. full and all costs, fees and expenses incurred by FedEx in collecting or attempting to The terms and conditions applicable to the original shipment (including any declared collect such balances. FedEx may require establishment of electronic funds transfer value) will govern the disposition of all claims in connection with the shipment, includ- as a prerequisite to credit restoration. FedEx may decline to restore credit privileges ing any claim relative to the retrieval, inspection or return of the package. When a even if all costs, fees and expenses are paid. package is picked up for inspection, a receipt for the damaged package will be provided H. Customers requesting removal from cash-only status must contact the FedEx if requested by the recipient. All of the original shipping cartons, packing and contents Recovery Collections department at 1.800.506.7580. must be made available for our inspection and retained until the claim is concluded. I. We may apply payments made on your account to any unpaid invoice issued on G. Except in the case of concealed damage, receipt of the shipment by the recipient your account, at our sole discretion. without written notice of damage on the air waybill is prima facie evidence that the J. requests for research or refunds of payment must be received within 60 days shipment was delivered in good condition. from the date of payment. H. We do not accept claims from customers whose packages were sent through a package consolidator. (See the Package Consolidators section.) Customs Clearance I. only one claim can be filed in connection with a shipment. Acceptance of payment of a A. all shipments that cross international borders must be cleared through customs in claim shall extinguish any right to recover in connection with that shipment. the destination country prior to delivery to the recipient. J. When we resolve a claim by paying full value for a shipment, we reserve the right B. Except as provided under the FedEx International Broker Select section in the Services to pick up the package for salvage, and all rights, title to, and interest in the package section of this FedEx Service Guide, we (or a broker selected by us) will submit ship- shall vest with us. ments to customs and other regulatory agencies for clearance. Duties and taxes will be K. You can file a claim in the following ways: advanced on behalf of the sender and recipient provided appropriate credit arrangements 1. submit claims online at fedex.com/us/claimsonline for U.S. export shipments to have been made in advance. (See the Billing and Duties and Taxes sections.) Where all countries served by FedEx Express and U.S.-inbound shipments from Canada. FedEx (or the broker selected by FedEx) incurs additional time or expense clearing an 2. send written claims, including the completed claim form and supporting import shipment due to the commodities being imported or special brokerage process- documentation, via the U.S. Postal Service or fax to: ing, FedEx reserves the right to impose a fee (“ancillary clearance service fee”) in order FedEx Cargo Claims Department to recover those costs to FedEx that may be caused by regulatory agency declarations and p.O. Box 256 processing, or by the customs broker chosen to clear the shipment. (See fedex.com/ pittsburgh, PA 15230 ancillary/go/service for a list of ancillary clearance service fees.) These may include, Fax: 1.877.229.4766 without limitation, ancillary clearance service fees associated with the filing of entries if you fax your completed claim form and supporting documentation, FedEx will within destination countries, such as with the U.S. Food and Drug Administration, the U.S. send you a confirmation letter by return fax. Fish and Wildlife Service, the U.S. Bureau of Alcohol, Tobacco, Firearms and Explosives, 3. call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain live entries and entries pursuant to U.S. Department of Defense contracts (or comparable a case number for your claim, then complete a print copy of the claim form. You agencies in the destination country), and for other special brokerage processing. may have to submit supporting documentation using FedEx Claims Online or the C. in some instances, at our option, we accept instructions from recipients to use a mailing address or fax number listed above. designated customs broker other than FedEx (or the broker selected by FedEx) or the L. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE broker designated by the shipper. In any event, FedEx (or the broker selected by FedEx) DENIAL OF YOUR CLAIM. reserves the right to clear the shipment if the broker cannot be determined or will not perform clearance or if complete broker information is not provided (including name, address, Collect on Delivery (C.O.D.) Service phone number and postal code). We do not offer C.O.D. service to international destinations. A shipment marked D. When shipments are held by customs or other agencies due to incorrect or missing “C.O.D.” will be returned and all related charges will be billed to the sender. documentation, we may attempt first to notify the recipient. If local law requires the correct information or documentation to be submitted by the recipient and the recipient Credit Terms fails to do so within a reasonable time as we may determine, the shipment may be A. We do not provide individual consumer credit privileges. considered undeliverable. (See the Undeliverable Shipments section.) If the recipient B. as a condition of extending credit privileges, FedEx reserves the right to require fails to supply the required information or documentation, and local law allows the business customers to provide current financial information, agree to bank draft sender to provide the same, we may attempt to notify the sender. If the sender also arrangements for payment on account, provide a security deposit or provide a bank fails to provide the information or documentation within a reasonable time as we may letter of credit. determine, the shipment will be considered undeliverable. We assume no responsibil- C. When credit privileges are extended, FedEx reserves the right to establish and ity for our inability to complete a delivery due to incorrect or missing documentation, enforce a credit limit on your account. At our sole discretion, we may review and amend whether or not we attempt to notify the recipient or sender. (See the Undeliverable a credit limit on your account. Shipments section.) D. the invoice date begins the credit term cycle, and payment for transportation E. shipments requiring documentation in addition to the FedEx International Air charges is due within 15 days from the invoice date. Failure to keep your FedEx account Waybill, the FedEx International Next Flight Air Waybill or the FedEx International current will result in your account being placed on cash-only status. This status may MailService Air Waybill (e.g., a Commercial Invoice) may require additional transit impair your ability to use our services, delay your shipments and may result in the loss time. Proper completion of necessary documentation, with complete and accurate of any applicable discounts. shipment information, including the appropriate Harmonized Tariff Schedule Code, duties, taxes and other fees are payable immediately upon receipt of our invoice. is the shipper’s responsibility. If transportation charges and duties and taxes are on the same invoice, all charges are F. shipments that contain goods or products that are regulated by multiple govern- due upon receipt of invoice. ment agencies within the destination country (such as the Department of Agriculture, E. iF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, the Food and Drug Administration, the Fish and Wildlife Service and the Federal THE PACKAGE MAY BE REFUSED, HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE Communications Commission in the U.S. and comparable agencies in the destination ALTERNATIVE PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY country) may require additional time for clearance. WILL NOT APPLY IN SUCH CIRCUMSTANCES. G. the sender is responsible for making sure goods shipped internationally are F. the shipper, and any other party who is liable for payment, is responsible for all acceptable for entry into the destination country. All charges for shipment to and reasonable costs incurred by FedEx in obtaining or attempting to obtain payment for return from countries where entry is not permitted are the sender’s responsibility. services rendered by us. Such costs include, but are not limited to, attorneys’ fees, H. We assume no responsibility for shipments abandoned in customs, and such collection agency fees, interest and court costs. shipments may be considered undeliverable.

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I. if acceptable wildlife products are shipped via the FedEx International Broker J. We have the right to refuse any package or freight piece with an odor or any package te r ms RevieW Select service option for U.S. import, they must be addressed to a broker at one of that is wet or leaking. If a dangerous goods shipment damages or contaminates any property, the 18 designated U.S. Fish and Wildlife ports. the shipper is solely responsible for and will reimburse and indemnify FedEx for any and J. U.S. import shipments that contain products that originate from wildlife or contain all costs, fees and expenses it incurs in connection with the cleanup of such damage wildlife may require original permits/certificates (CITES) for U.S. Fish and Wildlife Service or contamination. clearance. U.S. importers of wildlife products must obtain an import license from the U.S. K. not all FedEx locations accept dangerous goods, and we reserve the right to refuse Fish and Wildlife Service for commercial shipments. dangerous goods at any location where they cannot be accepted in accordance with K. the U.S. Food and Drug Administration (FDA) requires completion of FDA Prior Notice applicable law. Dangerous goods shipments, including dry ice and Biological Substance, for certain shipments containing food or food articles for human or animal consumption Category B (UN 3373) shipments, are not accepted at FedEx Express Drop Box locations, prior to their arrival in the U.S. A copy of the FDA Prior Notice confirmation record must FedEx Office Print & Ship Center locations, FedEx Authorized ShipCenter locations, and be included with the shipping documentation for all foods and food products that require unstaffed FedEx locations. Prior Notice. L. Note: We are required by law to report improperly declared or undeclared ship- L. For shipments that must be cleared through customs by the recipient, FedEx will ments of dangerous goods to the U.S. Department of Transportation (DOT). The shipper deliver the customs paperwork to the recipient, and delivery of paperwork constitutes may be subject to fines and penalties under applicable law. The DOT/Federal Aviation timely delivery. Administration (FAA) requires every shipper to have job-specific dangerous goods training prior to tendering a dangerous goods shipment to FedEx or another air carrier. When Dangerous Goods individuals tender a shipment containing dangerous goods it must be properly classified, A. We accept most classes of dangerous goods as FedEx Express international ship- packaged, marked, labeled and identified as dangerous goods, and include the correct ments to and from dangerous-goods-designated cities in the following countries: the U.S.,1 dangerous goods documentation. Europe, Japan, Canada, Barbados, St. Maarten, Aruba, Trinidad, Tobago, the U.S. Virgin M. dangerous goods may not be rerouted to an address other than the original intended- Islands and . Dangerous goods can also be shipped to many locations via FedEx recipient’s address provided by the shipper. (Note: Shipments may be made available as International Premium, FedEx International Express Freight and FedEx International Airport- hold for pickup or be returned to the sender.) to-Airport. N. We are required to maintain proper segregation of incompatible dangerous goods B. all packages containing dangerous goods must comply with the International Civil on all vehicles and aircraft. This necessity may cause the shipment to move on the next Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous available truck route or flight on which proper segregation can be maintained. Goods by Air, the International Air Transport Association (IATA) Dangerous Goods O. if you have questions regarding shipments of dangerous goods, you may call 1.800. Regulations and, where applicable, Title 49 of the Code of Federal Regulations. Shippers GoFedEx 1.800.463.3339 and say “dangerous goods” to connect to our Dangerous Goods/ of dangerous goods, whether prepared under ICAO/IATA or 49CFR, must comply with all Hazardous Materials Hotline for assistance. FedEx Express variations listed in the current edition of the International Air Transport 1Certain restrictions apply for Alaska and Hawaii shipments; see Dangerous Goods in the Services section Association (IATA) tariff. All packages containing dangerous goods must comply with the of this Service Guide. IATA dangerous-goods regulations. The only exception is for a U.S. territory or commonwealth such as Puerto Rico. Shippers may use 49CFR when prepared by air as limited by the com- Declared Value for Carriage and Limits of Liability modities FedEx Express accepts prepared under these regulations. The shipper is respon- sible for complying with all packing requirements and appropriate marking and labeling (Not Insurance Coverage) of the package, documentation, as well as compliance with all applicable local, state and The declared value for carriage of any package represents our maximum liability in con- federal laws, regulations, ordinances and rules. The shipper is also responsible for ensur- nection with a shipment of that package, including, but not limited to, any loss, damage, ing the recipient complies with all applicable local, state and federal laws, regulations, delay, misdelivery, nondelivery, misinformation, any failure to provide information, ordinances and rules for applicable hazard classes. or misdelivery of information relating to the shipment. It is the shipper’s responsibility to Dangerous goods can only be shipped using the FedEx Expanded Service International prove actual damages. Exposure to and risk of any loss in excess of the declared value is Air Waybill when using a paper air waybill for express service. assumed by the shipper. You may transfer this risk to an insurance carrier of your choice C. shippers must comply with all applicable local, state and federal laws governing pack- through the purchase of an insurance policy. Contact an insurance agent or broker if you ing, marking and labeling of shipments of blood and blood products, regardless of whether desire insurance coverage. WE DO NOT PROVIDE INSURANCE COVERAGE OF ANY KIND. they are infectious. A. if for any reason the Warsaw Convention (see the Carriage Under Warsaw Convention D. FedEx packaging may not be used to ship dangerous goods (except for Biological section) does not govern our liability, our maximum liability for loss, damage or delay, or any Substance, Category B [UN 3373], which may be shipped in the new FedEx UN 3373 Pak). claim with regard to any shipment moving to or from the U.S. is limited to US$100, US$9.07 E. FedEx Express does not accept dangerous goods shipments prepared exclusively for per pound or US$20.38 per kilo, whichever is greater, unless you declare a higher value for ground shipment. carriage and pay a greater charge. The interpretation of the Warsaw Convention’s liability F. FedEx is not required to add dry ice to packages in its system or to provide re-icing limits may vary depending on the destination country. If the Warsaw Convention as amended services. by Montreal Protocol No. 4 or the Montreal Convention applies to your shipment, our liability G. Each shipment must be accompanied by the 8-1/2” Shipper’s Declaration for is limited to 17 Special Drawing Rights (SDRs) per kilo, unless you declare a higher value for Dangerous Goods form when required. carriage and pay the required fee. Otherwise, our liability is limited to US$9.07 per pound Title 49CFR paperwork cannot be used for international dangerous goods shipments (US$20.38 per kilo) unless you declare a higher value for carriage and pay the required fee. (except for a U.S. territory or commonwealth such as Puerto Rico), and such shipments FedEx International Priority Freight and FedEx International Economy Freight have a will be refused or returned to the sender. maximum declared-value limit of US$100,000 to most destinations. FedEx International H. Lithium batteries (UN 3090) that are Primary Non-Rechargeable require pre-approval Broker Select shipments to many countries are allowed to exceed the country declared- to ship. This applies both to those that are fully regulated and those that fall under value-for-carriage limit (but not the FedEx International Priority and FedEx International IATA special provision A45. For details, go to fedex.com and enter keyword “lithium Economy maximum of US$50,000 per shipment). batteries.” Except as limited below, unless a higher value is declared and paid for, our liability for I. if the recipient refuses a package or freight piece containing dangerous goods, or the each package shipped between Puerto Rico and the U.S. is limited to US$100 or US$9.07 package leaks or is damaged, it will be returned to the shipper if possible. If the shipper per pound (whichever is greater). A minimum charge will be assessed for each package refuses to accept the returned shipment or it cannot be returned because of leakage or dam- exceeding US$100 in declared value. For each package exceeding US$500 in declared value, age due to faulty packaging, the shipper is responsible for and agrees to reimburse and an additional amount will be charged for each US$100 (or fraction thereof) of declared value. otherwise indemnify FedEx for all costs, fees, and expenses it incurs in connection with See Rates in the FedEx Service Guide for details. the cleanup and disposal of the package or freight piece. The shipper agrees to indemnify Except as limited below, the declared-value limit for shipments between Puerto Rico FedEx for any and all costs, fees and expenses FedEx incurs as a result of the shipper’s and the U.S. is US$50,000 per shipment, rather than US$50,000 per package. failure to comply with FedEx Dangerous Goods shipping requirements.

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(Declared Value for Carriage and Limits of Liability, cont.) For packages shipped between Puerto Rico and the U.S., or sent to any international value for each package will be determined by dividing the total declared value by the location, the declared value for carriage cannot be greater than the declared value for number of packages on the air waybill unless you provide verifiable evidence supporting customs. A FedEx Envelope and FedEx Pak to and from Puerto Rico is limited to a a different allocation. The declared value of any package in a shipment cannot exceed declared value for customs and carriage of US$100. the declared value of the total shipment. B. if you declare a higher value for carriage, an additional amount will be assessed for H. notwithstanding anything else in the FedEx Service Guide, we are not liable for each US$100 (or fraction thereof) by which the declared value for carriage exceeds the any loss of, damage to or delay, misdelivery or nondelivery of unacceptable shipments, US$100 or US$9.07 per-pound liability limitation, whichever is applicable. See Rates including, but not limited to, cash or currency, nor misdelivery of information. in the FedEx Service Guide for details. EVEN IF A HIGHER VALUE IS DECLARED, OUR I. notwithstanding anything else in the FedEx Service Guide, we are not liable for any LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS loss, damage or delay to any package that is not adequately packaged by the shipper. REPAIR COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER J. anY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IS LESS. IN THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE C. the maximum declared value for customs and carriage for the contents of a FedEx OF ANY SHIPMENT BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED Envelope or a FedEx Pak, regardless of destination, is US$100 or US$9.07 per pound, MAXIMUMS DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX whichever is greater. Goods with a value (actual or declared) exceeding US$100 should SERVICE GUIDE AS TO SUCH SHIPMENT. not be shipped in a FedEx Envelope or FedEx Pak. K. rEGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, D. the maximum declared value for customs and carriage for a FedEx international DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE shipment, if other than a FedEx Envelope or FedEx Pak, can be found at fedex.com under TO PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED the individual country listing. A SHIPMENT’S REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, Except as limited below, the maximum declared value per shipment for FedEx WHICHEVER IS LESS. International Next Flight is US$50,000. If a FedEx International Next Flight shipment L. the shipper is responsible for accurately completing the air waybill or other is tendered to FedEx palletized or shrinkwrapped as one single unit, the maximum shipping documents, including completion of the declared-value section. We cannot declared value is US$50,000. If more than one FedEx International Next Flight package honor requests to change the declared-value information on the air waybill after tender is shipped on one air waybill, the declared value for carriage of each package will be to FedEx. determined by dividing the total declared value for carriage by the number of packages M. see the Liabilities Not Assumed section for other limitations and exclusions on in the shipment; the liability of FedEx for loss or damage will be limited to the actual our liability. value of the package(s) lost or damaged, not to exceed the per-package declared value. N. additional restrictions may apply to a shipment if sent pursuant to an airline E. shipments (packages or freight) containing all or part of the following items are interline agreement. limited to a maximum declared value for carriage of US$1,000 per shipment or US$9.07 per pound, whichever is greater. Import of any of the following items may be prohibited Dimensional Weight (Volumetric Weight) by individual countries, and a lower declared-value limitation for a country will control Transportation charges may be assessed based on the International Air Transport this stated limitation for such items: Association (IATA) volumetric standard. Dimensional-weight pricing is applicable on a 1. artwork, including any work created or developed by the application of skill, per-shipment basis to all shipments in customer packaging. FedEx packaging may also taste or creative talent for sale, display or collection. This includes, but is not be subject to dimensional-weight pricing. limited to, items (and their parts) such as paintings, drawings, vases, tapestries, Dimensional weight is calculated by multiplying length by width by height of each limited-edition prints, fine art, statuary, sculpture and collector’s items. package (all in inches) and dividing by 166 (divide by 194 for shipments to Puerto Rico). 2. Film, photographic images (including photographic negatives), photographic See the Dimensional Weight description in this Service Guide for additional details. chromes and photographic slides. If the dimensional weight exceeds the actual weight, charges based on the dimensional 3. any commodity that by its inherent nature is particularly susceptible to damage weight will be assessed. Customers who fail to apply the dimensional-weight or the market value of which is particularly variable or difficult to ascertain. calculation to a package may be assessed dimensional-weight charges by FedEx. 4. antiques, or any commodity that exhibits the style or fashion of a past era and whose history, age or rarity contributes to its value. These items include, but Duties and Taxes are not limited to, furniture, tableware and glassware. A. in order to complete clearance of certain items through customs, we may be 5. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, required to advance on your behalf certain duties and taxes as assessed by customs china, crystal, glass, framed glass, and any other commodity with similarly officials. For all shipments we may contact the payer before clearance is complete to fragile qualities. confirm the arrangements for reimbursing us. At our sole discretion, we may require 6. plasma screens. confirmation of reimbursement arrangements as a condition to completion of clear- 7. Jewelry, including, but not limited to, costume jewelry, watches and their ance and delivery including, but not limited to, cases of deliveries to recipients that we parts, mount gems or stones (precious or semiprecious), industrial diamonds, believe are not creditworthy and of shipments with high declared values. and jewelry made of precious metal. B. duties and taxes may generally be billed to the sender, the recipient or a third 8. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. party. If the sender fails to designate a payer on the air waybill, duties and taxes will 9. precious metals, including, but not limited to, gold and silver bullion or dust, automatically be billed to the recipient where allowed. Bill Sender Duties and Taxes precipitates, or platinum (except as an integral part of electronic machinery). and Bill Third Party Duties and Taxes are options available only for deliveries to speci- 10. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food fied locations (call FedEx Express International Customer Service at 1.800.GoFedEx stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money 1.800.463.3339 and say “international services”). REGARDLESS OF ANY PAYMENT orders, gift cards and gift certificates, prepaid calling cards (excluding those that INSTRUCTIONS TO THE CONTRARY, THE SENDER IS ULTIMATELY RESPONSIBLE FOR require a code for activation), bond coupons, and bearer bonds. PAYMENT OF DUTIES AND TAXES IF PAYMENT IS NOT RECEIVED. If transportation 11. Liquor stamps and tax stamps. charges for a shipment are billed to a credit card, FedEx reserves the right to also settle 12. Collector’s items such as sports cards, souvenirs and memorabilia. (Collector’s uncollected duties and taxes charges associated with that shipment to the credit card coins and stamps may not be shipped. See the Prohibited Items section.) account. 13. Guitars and other musical instruments that are more than 20 years old, and C. in the event we advance duties, taxes or other fees, including the U.S. Merchandise customized or personalized musical instruments. Processing Fee, on behalf of the payer, the payer will be assessed a surcharge based F. the declared value for carriage cannot be greater than the declared value for customs. on a flat rate or a percentage of the total amount advanced. This surcharge will vary G. When the sender has not specified the declared value for carriage of each package depending upon the destination country. For U.S. import shipments, the surcharge on an air waybill, but has specified a total declared value for all packages, the declared is either 2 percent of the total amount advanced or US$5, whichever is greater.

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D. shipments marked Bill Recipient Duties and Taxes may be delayed if we are not able Liabilities Not Assumed te r ms RevieW to reach the recipient to confirm that we will be reimbursed for any amounts advanced, FEDEX EXPRESS WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE and the money-back guarantee will not apply in these cases. (See the Liabilities Not DECLARED VALUE OR US$100 OR THE AMOUNT SET BY THE MONTREAL OR Assumed and Money-Back Guarantee Policy sections.) WARSAW CONVENTIONS (AS AMENDED), WHICHEVER IS GREATER, FOR CARRIAGE if a recipient refuses to pay the duties and taxes, we may contact the sender. If the E. OF A SHIPMENT ARISING FROM TRANSPORTATION SUBJECT TO THE TERMS AND sender refuses to make satisfactory arrangements to reimburse us, the shipment may be CONDITIONS CONTAINED IN THE FEDEX SERVICE GUIDE, WHETHER OR NOT FEDEX returned to the sender or placed into a general order warehouse or a customs-bonded ware- EXPRESS KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES MIGHT BE house. The sender must then pay both the original transportation charges and the return INCURRED. charges. If we advanced any amounts as duties and taxes at either the original destination In no event shall FedEx Express, including, without limitation, agents, contractors, or upon return, the sender shall also be liable for such amounts. employees and affiliates, be liable for any special, incidental or consequential damages, payment for duties and taxes will be made by one of the following means at the F. including, without limitation, loss of profits or income, whether or not FedEx Express had sole discretion of FedEx: cash, check (personal or business, provided valid identification knowledge that such damages might be incurred. is offered), money order, traveler’s check, or debit or deferment account. FedEx does not If we inadvertently accept a shipment with a destination city or cities that we do not accept prepayment of duties and taxes at the time of shipment. Payment of duties and serve in a country to which FedEx Express international services are provided, we may taxes may not be made by credit card. attempt to complete the delivery. However, we will not be liable and we will not provide in the event that we require confirmation of duties and taxes reimbursement arrange- G. any proof of delivery. The delivery commitment listed for such country will not apply, and ments from the recipient, we will attempt to contact the recipient no later than 12 p.m. on the applicable rate will be the highest for that country plus the maximum extended service the day the shipment is available for customs clearance in the destination country and inform area surcharge. In these cases, the money-back guarantee applies only to the portion of the recipient of the estimated duties and taxes amount. If an arrangement satisfactory to us the transportation provided directly by us. is made, the shipment will then be cleared through customs and delivered. If the shipment We will not be liable or responsible for loss, damage or delay caused by events we clears customs by 5 p.m. on the day arrangements are confirmed, delivery will be scheduled cannot control. for the next business day by 5 p.m. or the end of the local business day. In the event we We will not be liable for, nor will any adjustment, refund or credit of any kind be given have cleared packages on your behalf and you do not have credit arrangements with FedEx, as a result of any loss, damage, delay, misdelivery, nondelivery, misinformation or any payment may be required prior to the release of your shipment. failure to provide information, except such as may result from our sole negligence. We in the event the accuracy or propriety of duties and taxes assessed on a shipment H. will not be liable for, nor will any adjustment, refund or credit of any kind be given as a is disputed, FedEx or its designated broker may review the shipping documents tendered result of, any loss, damage, delay, misdelivery, nondelivery, misinformation or failure to with the shipment. If FedEx determines that the duties and taxes were properly assessed, provide information caused by or resulting in whole or in part from: the shipper agrees to pay the duties and taxes. A. the act, default or omission of any person or entity, other than FedEx, including those of any local, state or federal government agencies. Export Control Laws B. the nature of the shipment, including any defect, characteristic or inherent vice of You are responsible for and warrant your compliance with all applicable laws, rules and the shipment. regulations, including, but not limited to, the export laws and government regulations of C. Your violation of any of the terms and conditions contained in the FedEx Express any country to, from, through or over which your shipment may be carried. You agree to Terms and Conditions, as amended or supplemented, or on an air waybill, standard furnish such information and complete and attach to the air waybill such documents as conditions of carriage, tariff or other terms and conditions applicable to your shipment, necessary to comply with such laws, rules and regulations. including, but not limited to, the improper or insufficient packing, securing, marking and In addition, you specifically warrant that you will not tender any shipments to us if you addressing of shipments, or use of an account number not in good credit standing, or are listed on the Denied Persons List maintained by the U.S. Department of Commerce. failure to give notices in the manner and time prescribed. You also warrant that you will not attempt to ship to persons or entities listed as Specially D. perils of the air, public enemies, criminal acts of any person(s) or entities including, Designated Nationals or Blocked Persons by the U.S. Treasury Department and that but not limited to, acts of terrorism, public authorities acting with actual or apparent you will ship items requiring a State Department license using our FedEx International authority, authority of law, local disputes, civil commotion, hazards incident to a state Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport of war, local, national or international weather conditions (as determined solely by us), (ATA) services or FedEx International Priority using the FedEx International Controlled local, national or international disruptions in air or ground transportation networks (as Export service option. FedEx will not carry shipments that violate any U.S. export laws. determined solely by us), strikes or anticipated strikes (of any entity, including, but not We assume no liability to you or any other person for any loss or expense — including, limited to, other carriers, vendors or suppliers), labor disruptions or shortages caused but not limited to, fines and penalties — if you fail to comply with any export laws, rules by pandemic conditions or other public health event or circumstances, natural disasters or regulations. (earthquakes, floods and hurricanes are examples of natural disasters), conditions that present a danger to our personnel, and disruption or failure of communication and Extra-Large Packages information systems (including, but not limited to, our systems). Extra-large packages are pieces weighing less than 151 lbs. (or destination country limit) E. our compliance with verbal or written delivery instructions from the sender, recipient that exceed 130 inches (or destination country limit) in length and girth combined. These or persons claiming to represent the shipper or recipient. pieces may be refused, or at our sole discretion may be considered as FedEx International F. damage or loss of articles packaged and sealed by the sender or by person(s) acting at Priority Freight or FedEx International Economy Freight shipments once accepted by us, the sender’s direction, provided the seal is unbroken at the time of delivery, the package and a minimum chargeable weight of 151 lbs. may be applied regardless of actual weight. retains its basic integrity, and the recipient accepts the shipment without noting the damage on the delivery record. Fuel Surcharge G. our inability or failure to complete a delivery, or a delay to any delivery, due to acts We reserve the right to assess fuel and other surcharges on shipments without notice. or omissions of customs or other regulatory agencies. The duration and amount of any surcharge will be determined at our sole discretion. By H. delays in delivery caused by adherence to FedEx policies regarding the payment of tendering your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. duties and taxes or other charges. The fuel surcharge rate, if applicable, is available on fedex.com. I. our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery. Inspection of Shipments J. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, We may, at our sole discretion, open and inspect any shipment without notice. files or other storage media, or erasure or damage of photographic images or soundtracks Governmental authorities may also open and inspect any shipment at any time. from exposed film. K. the loss of any personal or financial information including, but not limited to, social security numbers, dates of birth, driver’s license numbers, credit card numbers and financial account information. fedex.com 1.800.GoFedEx 1.800.463.3339 155 fedex express terms and conditions International Shipments (U.S. Edition)

(Liabilities Not Assumed, cont.) on legal actions, the following will apply. L. our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” Any right you might have to damages, refunds, credits, recovery of reliance markings), “fragile” labels or other special directions concerning packages. interests, disgorgement, restitution, injunctive relief, declaratory relief or any other M. Your failure to ship goods in packaging approved by us prior to shipment where legal or equitable relief whatsoever against us under any cause of action arising such prior approval is recommended or required. from the transportation of any package pursuant to the FedEx Service Guide shall N. the shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser be extinguished unless you file an action within one year from the date of delivery tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for of the shipment or from the date on which the shipment should have been delivered. specimens and glass containers such as those used in laboratory test environments. Any right that you might have to damages, refunds, credits, recovery of reliance O. our failure to notify you of any delay, loss or damage in connection with your ship- interests, disgorgement, restitution, injunctive relief, declaratory relief or any other ment or any inaccuracy in such notice. legal or equitable relief whatsoever against us under any cause of action arising from P. shipments released without obtaining a signature if a signature release is on file. the transportation of any package pursuant to the FedEx Service Guide shall be extin- Q. our failure or inability to attempt to contact the sender or recipient concerning an guished unless you first comply with all applicable notice periods and requirements in incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing documenta- these terms and conditions including, but not limited to, the periods and requirements for tion; payment of duties and taxes necessary to release a shipment; or an incomplete or providing notice under the Billing, Claims and Money-Back Guarantee Policy sections. You incorrect customs broker’s address. and we understand that timely and complete compliance with such notice periods and R. any package where FedEx records do not reflect that the package was tendered to requirements is a contractual condition precedent to your right to any relief whatsoever, FedEx by the shipper. and you must plead compliance with those conditions precedent on the face of any S. the shipper’s failure to delete all shipments entered into a FedEx self-invoicing complaint that you file against us. You and we agree that FedEx cannot be considered system, Internet shipping device or any other electronic shipping method used to ship to have breached any obligation to you unless or until we wrongfully deny a claim sub- a package, when the shipment is not tendered to FedEx. If you fail to do so and seek a mitted to us pursuant to the notice periods and requirements contained in these terms refund, credit or invoice adjustment, you must comply with the notice provisions in Invoice and conditions. Finally, you and we agree that you will comply with applicable notice Adjustments/Overcharges in the Billing section. FedEx is not liable for any refund, credit or periods and requirements even if you believe that such compliance will not result in adjustment unless you comply with those notice provisions. relief from us or if you lack knowledge regarding whether such compliance will result T. the shipment of scale models (including, but not limited to, architectural models, in relief from us. dollhouses, etc.) and prototypes. You agree that you will not sue us as a class plaintiff or class representative, join U. Your use of an incomplete, inaccurate, or invalid FedEx account number or your as a class member, or participate as an adverse party in any way in a class-action lawsuit failure to provide a valid FedEx account number in good credit standing in the billing against us. Nothing in this paragraph, however, limits your rights to bring a lawsuit as instructions on shipping documentation. an individual plaintiff. V. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or To the extent that any court finds that state rather than federal law applies to any other items when not enclosed in outer packaging, or other general shipping containers provision of this contract, the controlling law is the substantive law of the state in caused by adhesive labels, soiling or marking incidental to transportation. which you tendered your shipment to us. W. The shipment of perishables or commodities that could be damaged by exposure The performance of any services does not make us an agent of the shipper or any to heat or cold, including, but not limited to, the shipment of any alcoholic beverages, third party for any purpose. plants and plant materials, tobacco products, ostrich or emu eggs, or live aquaculture. X. the shipper’s failure to provide accurate delivery address information. Live Animals Y. damage to computers, or any components thereof, or any electronic equipment when FedEx Express does not accept live-animal shipments as part of its regular-scheduled shipped in any packaging other than: service and does not transport household pets such as dogs, cats, birds and hamsters. 1. the manufacturer’s original packaging, which is undamaged and has retained FedEx Express may accept certain shipments of live animals such as horses, livestock a good, rigid condition. and zoo animals (to and from zoo locations only) on an exception basis if approved and 2. packaging that is in accordance with the FedEx packaging guidelines available coordinated by the FedEx Live Animal Desk (call 1.800.405.9052). online at fedex.com/us/services/packageshipment/preparing. 3. FedEx laptop packaging, for shipments of laptop computers. Money-Back Guarantee Policy1 4. FedEx small electronic device packaging, for shipments of cell phones, We offer a money-back guarantee for our services. This guarantee can be suspended, handheld computers, MP3 players and similar items. modified or revoked at our sole discretion without prior notice to you. Z. any shipment containing a prohibited item. (See the Prohibited Items section.) A. Money-Back Guarantee. For U.S.-based payers, we will, at our option, and upon AA. Our provision of packaging, advice, assistance or guidance on the appropriate request, either refund or credit to the applicable invoice only your transportation charges if packaging of shipments does not constitute acceptance of liability by FedEx unless we deliver a shipment 60 seconds or more after the applicable delivery commitment time. such advice, assistance or guidance has been approved in writing by FedEx Packaging The money-back guarantee applies to shipments tendered using the following services: Design and Development and the writing expressly accepts liability in the event of a FedEx International First, FedEx International Next Flight, FedEx International Priority, damaged shipment. FedEx International Priority Freight, FedEx International Economy, FedEx International BB. Failing to meet our delivery commitment for any shipments with an incomplete Economy Freight, FedEx International Priority DirectDistribution, FedEx International Priority or incorrect address. (See the Undeliverable Shipments section.) DirectDistribution Freight, FedEx International Premium, FedEx International Broker Select, CC. Damages indicated by any shockwatch, tiltmeter or temperature instruments. FedEx 10kg Box and FedEx 25kg Box. It does not apply to FedEx International MailService. DD. Loss or damage to alcohol shipments unless an approved packaging type is used This money-back guarantee is your exclusive remedy in the event of a service failure for or FedEx Packaging Design and Development has preapproved your packaging prior to the recovery of all or any portion of the FedEx charges for a shipment. If the money-back shipment. See the Alcoholic Beverages section for further information. guarantee is suspended, there is no remedy or recovery of charges for a service failure. EE. Dangerous goods shipments that the shipper did not properly declare, including There are no delivery commitments for shipments on which the money-back guarantee is proper documentation, markings, labels and packaging. FedEx Express will not pay a suspended. claim on undeclared or hidden dangerous goods and the FedEx Money-Back Guarantee B. Limitations. The following limitations apply: does not apply. 1. credits for transportation charges will be applied to the payer’s account only, and FF. FedEx will not be liable for the failure to provide any services or service options refunds will be made payable to the payer only. where our records do not reflect that the services or service options were selected by 2. only one refund or credit is permitted per package. In the case of multiple-piece the shipper. shipments, this money-back guarantee applies to each package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit Limitations on Legal Actions will be given only for the portion of the transportation charges applicable to that In the event that the Warsaw Convention, as amended, does not prescribe limitations

156 fedex.com 1.800.GoFedEx 1.800.463.3339 (Money-Back Guarantee Policy, cont.)

package. For FedEx International Priority DirectDistribution and FedEx International 11. complete recipient information was not provided at the time of tender to FedEx. te r ms RevieW Priority DirectDistribution Freight, the money-back guarantee for shipment delays is Complete recipient information must be provided on either the air waybill or through prorated based on the number and weight of packages within the shipment where any FedEx electronic shipping device. delivery is not completed by the service commitment. 12. You did not book an international freight shipment as required. 3.  A credit or refund under our money-back guarantee policy will be applied only against D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, charges for the shipment giving rise to the credit. you must notify us of the service failure and request a refund or credit of your transportation 4.  An exact delivery commitment time can be obtained only by telephoning International charges in compliance with the conditions listed below. If you do not comply with these con- Customer Service and supplying us with all of the following: ditions, you are not entitled to receive a refund or credit and cannot recover compensation for 1. Commodity being shipped a service failure in any lawsuit. 2. Date of the shipment 1. You may request a refund or credit of transportation charges due to a service failure 3. Exact destination in the following ways: 4. Weight of the shipment a. Use our Internet application FedEx Billing Online at fedex.com if you are a 5. Value of the shipment registered user; or any transit time published in the FedEx Service Guide or elsewhere, or quoted by b. Submit your request through the invoice adjustment feature at fedex.com; or Customer Service without the above five required facts, is only an estimate and is c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx not a stated delivery commitment time. You agree that our records regarding quoted 1.800.463.3339 (say “billing”). delivery times will constitute conclusive proof of any such quotes. 2. Your notification of a service failure must include your FedEx account number, if any; 5. this money-back guarantee does not apply to requests for invoice adjustment based the FedEx tracking number; and the date of the shipment. on overcharges (see the Billing section) or shipments to P.O. box addresses 3. all requests for refund or credit of transportation charges must be received via one acceptable for delivery (see the Post Office Box Addresses section). of the approved channels within 15 calendar days of the invoice date or within 6. the money-back guarantee for shipments destined for our extended service areas 15 calendar days from the ship date if you are paying by credit card or in advance by applies only to the portion of the transportation provided directly by us. cash, check or money order. 7. this money-back guarantee applies only to transportation charges paid by U.S.-based 4. a partial payment against an invoice is not considered a request for invoice adjust- payers and does not apply to duties, taxes or other charges, including ancillary ment or notice of a refund request. A notification of the reason for an unpaid charge clearance service fees. with your payment is not considered a request for an invoice adjustment or notice of 8. Holidays in international locations will affect our transit times. Contact International a refund request if the reason relates to a service failure. Customer Service for information on delivery commitments that may be affected due 1Offer void where prohibited by law. to the observance of these holidays. Deliveries normally scheduled to be made on the day of holiday observance will be rescheduled for delivery on the next business day. Package Consolidators The delivery commitment for application of the money-back guarantee policy will be FedEx cannot accept a consolidation under FedEx Express international services or extended for a period equal to the length of the holiday. FedEx International Broker Select from a forwarder, unless the shipper: 9. if the sender or recipient specifies a customs broker other than FedEx or the broker a. is a FedEx Authorized ShipCenter, or selected by FedEx (where this service is available), notification may be given to the b. ships using FedEx International Airport-to-Airport, or broker by 12 p.m. on the first business day the shipment is available for customs c. ships using FedEx International Express Freight, or clearance in the destination country, and such notification constitutes timely delivery. d. ships using FedEx International Premium. 10. For FedEx International Next Flight service, the quoted delivery time may be changed In addition, consolidators are responsible for complying with all applicable require- for many reasons, including, but not limited to, the following: flight delays or ments including, but not limited to, requirements for shipping dangerous goods and cancellations due to air traffic control, weather or mechanical problems. If the complying with customs and other legal requirements applicable to packages tendered delivery commitment is changed, the money-back guarantee will only be applicable for international transportation. to the latest quoted delivery time. If you tender packages to a consolidator instead of to us directly, the following C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges if: limitations apply: 1. We provide you with proof of timely delivery, consisting of the date and time of A. consolidators are not agents of FedEx, and we are not responsible for any errors or delivery and, if applicable, the name of the person who signed for the shipment, or omissions made by them. service-exception information reflecting that the failure to deliver timely resulted from B. inquiries or claims regarding shipments tendered to a consolidator must be directed to circumstances described under the Liabilities Not Assumed section. the consolidator. We cannot assist the shipper, recipient or third party in these situations, 2. the service failure resulted, in whole or in part, from any of the circumstances nor do we have any liability for lost, damaged or delayed shipments. The consolidator is described under the Liabilities Not Assumed section. the shipper in such cases. 3. the payer’s FedEx account number was not in good credit standing, or payment C. consolidators may submit claims for refunds or credits for shipping charges under instructions were invalid, and delivery was delayed until payment arrangements the money-back guarantee policy. Neither the customer who tendered the package to the were secured. consolidator nor the recipient is eligible for refunds or credits under the money-back 4. the shipment was scheduled for delivery on the Wednesday immediately prior to guarantee policy. Thanksgiving or during the seven calendar days before Christmas Day via any D. in order for a consolidator to receive packaging from FedEx, the consolidator must FedEx Express international or FedEx Express Freight international service, and was first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter delivered within 90 minutes of the published delivery commitment time for the selected Agreement with FedEx. service and destination. E. consolidators set their own rates for FedEx shipping. They may charge FedEx Retail 5. the shipment was undeliverable or returned. Counter Rates for FedEx shipping services. 6. the shipment contained dangerous goods or dry ice. F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must 7. the shipment was delayed due to an incorrect address or to the unavailability or be directed to the FASC. refusal of an appropriate or eligible person to accept delivery or sign for the package. G. FASCs are independently owned and operated businesses. See the FASC 8. the shipment was delayed due to customs or regulatory delays, including, but not representative for information regarding rates and services and the terms and conditions limited to, any delays resulting from compliance with advance notice or prior notice of carriage. FASCs are not agents of FedEx. requirements. 9. the delay in delivery was caused by adherence to FedEx policies regarding the payment of duties and taxes prior to customs clearance or at delivery. 10. incorrect FedEx tracking numbers were applied to the subject package or shipment by customers using FedEx electronic shipping devices.

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Package Tracking/Tracing Pharmaceuticals Tracing of international packages is available upon request. Call FedEx International Shipments of pharmaceuticals will only be accepted when tendered in accordance Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services”) and a with applicable local, state, federal and international laws. The shipper is responsible tracing specialist will assist you. To trace your package, you must have all of the for compliance with all applicable laws. Controlled shipments moving under U.S. Drug following information when you call us: Enforcement permits 36, 236 and 486 must be shipped using the FedEx International A. air waybill number. Controlled Export service option or FedEx air cargo services. B. date of shipment. C. recipient’s name and address. Pickup and Delivery D. number of packages and total weight of shipment. A. We provide delivery service at no additional charge to international destinations E. contents and value of shipment. within primary service areas. F. Your name and phone number, so we can call you back. B. agents are utilized for deliveries to points in extended service areas (ESAs). Depending on the final destination, an ESA surcharge per shipment may be applied for Packaging and Marking U.S. export shipments; see Rates in the FedEx Service Guide for details. Please call A. You must comply with all applicable laws (including, but not limited to, local, state, FedEx International Customer Service to determine if your shipment will be subject to federal and international laws), including those governing packing, marking and labeling an ESA surcharge. for all shipments. C. We do not offer a restricted-delivery service and may deliver to someone other than B. it is the responsibility of the sender to properly complete the air waybill. The the person or entity named as the recipient. We also may make an indirect delivery. sender’s address on an air waybill or electronic shipping device must show the country Indirect delivery is a completed delivery to an address or location other than the in which the shipment is tendered to FedEx. address on the air waybill. Package addresses must include the complete street address C. all packages must be prepared and packed by the shipper for safe transportation and telephone or telex number of the recipient. with ordinary care in handling in an express-transportation environment. Any articles D. shipments to hotels, hospitals, government offices or installations, university susceptible to damage as a result of conditions that may be encountered in transporta- campuses, or other facilities that utilize a mailroom or other central receiving area tion, such as changes in temperature or atmospheric pressure, must be adequately will be delivered to the central receiving area, unless otherwise authorized and protected by proper packaging. FedEx assumes no liability for perishables or commodities approved by FedEx. that could be damaged by exposure to heat or cold. Each shipment must be legibly and E. any person scheduling a pickup other than the sender must provide a FedEx account durably marked with the name, address and ZIP code/postal code of both the shipper and number in good credit standing, otherwise the pickup must be scheduled by the sender. recipient. Packages cannot be wrapped in kraft paper. The FedEx Sleeve and FedEx Bag We require a minimum of two hours from the time the shipment(s) will be ready to are overwraps only, and contents must also be packed in protective outer packaging and make the pickup. (Contact FedEx International Customer Service for the specific lead cushioning material as described in this section. times required.) Repeated pickup attempts without packages being ready may result in D. You must use FedEx packaging or new corrugated boxes in good, rigid condition the cancellation of pickup privileges. of adequate size to allow a minimum of 2 to 3 inches of cushioning of contents on the F. if we inadvertently accept a shipment with a destination city not served in a country top, bottom and sides. Items that cannot be packed into cartons (such as auto tail pipes, to which FedEx International Priority is provided, we may attempt to complete the deliv- mufflers, tires and rims) must have all sharp edges and protrusions wrapped, and the ery. However, certain limitations will apply. (See the Liabilities Not Assumed section.) address label must be secured using the tie-on tag or the tire/crate label provided by G. FedEx International Priority Freight or FedEx International Economy Freight ship- FedEx (or you may secure it by wrapping pressure-sensitive tape completely around the ments picked up or delivered to H3 areas will be picked up or delivered via cartage object). Briefcases, luggage, garment bags, aluminum cases, plastic cases, computer agents and a special handling fee will apply; see Rates in the FedEx Service Guide. cartons or similar types of items whose outer finish might be damaged by adhesive Freight pickup and delivery is not available on weekends (except in offshore locations labels, soiling, marking or other types of surface damage that is normal with ordinary where standard business days vary) for FedEx International Priority Freight and FedEx care in handling should be placed in a protective container for shipment. Casters, International Economy Freight. wheels and rollers must be removed or packaged. H. proof of pickup is available upon request. You must provide the pickup number or E. Expanded polystyrene foam coolers must be shipped and will only be accepted if FedEx tracking number (also known as the air waybill number). We will not provide shipped inside a sturdy outer container. Expanded polystyrene foam coolers containing proof of pickup unless you provide this information. blood, urine and other noninfectious liquid diagnostic specimens must be shipped inside I. at our sole discretion, we may refuse to pick up or deliver a shipment (package a sturdy outer packaging. No exceptions. or freight), or use alternative pickup or delivery arrangements, to maintain the safety F. FedEx does not recommend the use of wet ice (frozen water) as a refrigerant. If you of our employees and in cases in which we believe that our services may be used in believe wet ice is necessary, please call the FedEx Packaging Design and Development violation of local, state, federal or international laws. Department at 1.800.633.7019 for specific packaging requirements. Use of wet ice J. additional charges may apply for late-hours, weekend or holiday pickup and delivery. without preauthorization is prohibited. K. the delivery commitment for FedEx International Next Flight service will be the G. if a shipment is refused by the recipient, leaks or is damaged, the shipment will be delivery time quoted to each customer. The quoted delivery time will vary for each returned to the sender if possible. If the sender refuses to accept the returned shipment shipment and will depend on the availability of suitable commercial airline flights. or it cannot be returned because of leakage, or damage due to faulty packaging, the A quoted delivery time may be changed for a variety of reasons, including, but not shipper is responsible for and will reimburse FedEx for all costs and fees of any type limited to, flight delays or cancellations due to air traffic control, weather or mechanical connected with the legal disposal of the shipment, and all costs and fees of any type problems. In the event of the occurrence of any of the foregoing, the FedEx International connected with cleanup of any spill or leakage. Next Flight Service Desk shall quote a new delivery time to the shipper and recipient H. For information on how to submit your packaging for testing or evaluation, call (if requested by the shipper) by telephone or by customer-reasonably-requested method; 1.800.633.7019. Tips on packaging specific commodities (including automotive and this new delivery time shall then become the quoted delivery time. Two attempts will mechanical parts, computers and perishables) are available at fedex.com/us/services/ be made to reach the shipper and two attempts to reach the recipient (if requested by packageshipment/preparing. the shipper). Any such change in the quoted delivery time will be logged in to the tracking I. For international freight shipments, freight must be on a skid, pallet or other forklift- system. able base. Boxes should be stacked squarely on the skid without hanging over the edge, L. in order to facilitate delivery or release of a shipment, FedEx may, at its sole and the weight should be distributed evenly on the skid to avoid excess weight being discretion, contact the recipient to obtain delivery instructions, or to notify them that a placed on materials inside the cartons. Use 70-gauge stretchwrap and pass a minimum delivery is scheduled, that a delivery has been completed or that a shipment is avail- of two bands (tightly secured) through the skid voids and around all cartons. able for pickup at a Hold at FedEx Location facility. J. FedEx account holders may order supplies via fedex.com or by calling 1.800.GoFedEx 1.800.463.3339 (say “order shipping supplies”).

158 fedex.com 1.800.GoFedEx 1.800.463.3339 Post Office Box Addresses 21. Packages that are wet, leaking or emit an odor of any kind. te r ms RevieW 22. Wildlife products that require U.S. Fish and Wildlife Service export clearance You may use post office box addresses for certain international locations, including ship- by FedEx prior to exportation from the U.S. ments to Puerto Rico, but you must include a valid telephone, fax or telex number on the 23. In-bond shipments destined to or being withdrawn from a Foreign Trade Zone or air waybill. FedEx cannot deliver to U.S. military post office box addresses such as APO bonded warehouse, unless the FedEx International Broker Select option is selected and FPO. for U.S. import shipments, or the FedEx International Controlled Export service Prohibited Items option is selected for U.S. export shipments. The following items are not acceptable for carriage to any international destinations Notwithstanding any other provision of the FedEx Service Guide, we are not liable unless otherwise indicated. (Additional restrictions may apply depending on destination. for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees Various regulatory clearances in addition to customs clearance may be required for certain to indemnify FedEx for any and all costs, fees and expenses FedEx incurs as a result of the commodities, thereby extending the transit time.) shipper’s violation of any local, state or federal laws or regulations or from tendering any 1. apo/FPO addresses. prohibited item for shipment. 2. c.O.D. shipments. 3. Human corpses, human organs or body parts, human and animal embryos, or Proof of Performance (Verbal) cremated or disinterred human remains. When requested by the sender or recipient, verbal confirmation of delivery (date, time 4. Explosives (Class 1.4 explosives are acceptable for carriage to Canada, Germany, and name of person who signed for the shipment) is available. For shipments to many France, Japan, United Arab Emirates and United Kingdom. Note: United Arab countries that we serve, this information is usually available by 12 a.m. local time in the Emirates only allows Class 1.4 explosives to be shipped hold-for-pickup to the country of delivery on the day of scheduled delivery. FedEx Express facility in Dubai.) For FedEx International Next Flight service, a proof-of-delivery phone call to the 5. Firearms, weaponry and their parts (acceptable between the U.S. and Puerto Rico). shipper stating the date and time of delivery, and the name of the person who signed for 6. Perishable foodstuffs and foods and beverages requiring refrigeration or other the shipment will be performed for every shipment. Two attempts will be made to reach environmental control. the shipper by telephone. A faxed proof of delivery will also be provided upon request by 7. Live animals including insects, except as provided in the Live Animals section in the shipper or the recipient. the FedEx Service Guide. (Call the FedEx Live Animal Desk at 1.800.405.9052.) 8. plants and plant material, including cut flowers (cut flowers are acceptable Proof of Performance (Written) from the U.S. to selected points in Canada and from Colombia, Ecuador and the When requested by the sender or recipient within one year of the shipping date, we will, Netherlands to the U.S.). at our option, furnish a photostatic copy of the destination delivery record or electronically 9. Lottery tickets and gambling devices where prohibited by law. captured delivery information for deliveries made to most points served. We assume no 10. Money (coins, cash, currency, paper money and negotiable instruments equivalent liability for our inability to provide a copy of the delivery record. to cash such as endorsed stocks, bonds and cash letters). Signature proof of delivery showing an image of the recipient’s signature may be 11. Collectable coins and stamps. available online at fedex.com for express deliveries made within the U.S., Canada and 12. Pornographic and/or obscene material. Puerto Rico. 13. Shipments1 being processed under: a. Duty drawback claims unless advance arrangements are made. Rate Quotations b. Temporary Import Bonds — acceptable under the FedEx International Broker Rates and service quotations by our employees and agents are estimates and will be Select option, for initial import only. based upon information provided by you, but final rates and service charges may vary from c. U.S. State Department licenses. the quotes based upon the characteristics of the shipment actually tendered to us. We are d. Carnets. not liable for, nor will any adjustment, refund or credit of any kind be made, as a result of e. U.S. Drug Enforcement Administration export permit. any discrepancy in any rate or service quotation made prior to tender of the shipment and f. Letters of Credit. Shipments subject to Letters of Credit are generally prohibited, the rates, and other charges that we invoice to you. Any conflict or inconsistency between with the exception of shipments subject to Letters of Credit calling for a “courier the FedEx Service Guide and other written or oral statements or quotes (except those receipt,” as defined by Article 25 of UCP 600, shipped using the FedEx Expanded found in a FedEx Sales or FedEx Express Customer Automation agreement) concerning the Service International Air Waybill. rates, features of service, and terms and conditions applicable to FedEx Express service g. Certificate of Registration shipments (CF4455). will be controlled by the FedEx Service Guide, as modified, amended, changed or supple- 1You may be able to ship these items via FedEx International Controlled Export, FedEx International mented. FedEx only provides estimates of customs duties and taxes through the Estimate Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA). Duties and Taxes feature on FedEx Global Trade Manager at fedex.com. For information on FedEx International Controlled Export, call International Customer Service at 1.800. Rates quoted will vary depending on whether (1) the shipper is a FedEx account GoFedEx 1.800.463.3339 (say “international services”). For information on the other services listed call holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is FedEx Express Freight Customer Service at 1.800.332.0807. being dropped off at a staffed FedEx location. 14. Hazardous waste, including, but not limited to, used hypodermic needles or • Shippers will be quoted FedEx Standard List Rates if: syringes or other medical waste. – they are FedEx account holders and they do not have discounts applied to their 15. Shipments that may cause damage to, or delay of, equipment, personnel or other account and they have a shipment picked up at their location or they drop off a shipments. shipment at a non-staffed FedEx drop-off location; or 16. Shipments that require us to obtain any special license or permit for transportation, – they are non-FedEx account holders and they have a shipment picked up at their importation or exportation. location or they drop off a shipment at a non-staffed FedEx drop-off location. 17. Shipments or commodities whose carriage, importation or exportation is – they are non-FedEx account holders and they prepare a shipping label online at prohibited by any law, statute or regulation. FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or 18. Shipments with a declared value for customs in excess of that permitted for a specific non-staffed FedEx location. destination. (See the Declared Value for Carriage and Limits of Liability section in the • Shippers will be quoted FedEx Retail Counter Rates if they ship at the counter in FedEx Service Guide.) staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card 19. Dangerous goods except as permitted under the Dangerous Goods section of these instead of shipping on their FedEx account. terms and conditions. • Shippers will be quoted Account-Specific Rates if they have a FedEx account, 20. Processed or unprocessed dead animals, including insects and pets. Taxidermy- have discounts applied to their account and if they charge their shipping to their finished hunting trophies or completely processed (dried) specimens of whole FedEx account. animals or parts of animals are acceptable for shipment into the U.S.

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Refusal or Rejection of Shipments Undeliverable Shipments We reserve the right to refuse, hold or return any shipment and may do so at our sole An undeliverable shipment is one that cannot be delivered for reasons that include, but discretion and without liability to us. We will execute that right when (but not limited to are not limited to, any of the following: cases in which): (1) the shipment may cause damage or delay to other shipments, property • The recipient refuses to pay for a bill-recipient shipment. or personnel; (2) the shipment is likely to sustain damage or loss in transit because of • The recipient refuses to accept the shipment. improper packaging or otherwise; (3) the shipment contains any prohibited items; (4) the • The recipient’s delivery address cannot be located. account of the person or entity responsible for payment is not in good credit standing; or • The shipment was addressed to an area not served by FedEx. (5) when acceptance of the shipment may jeopardize our ability to provide service to other • The shipment’s contents or packaging are damaged to the point that rewrapping customers. We have no liability whatsoever for refusal or rejection of shipments. is not possible. • The shipment is unable to clear customs. Restrictions • The shipment would likely cause damage or delay to other shipments or property A. size restrictions vary by country. or injury to personnel. B. per-package weight limits may vary by country. • The shipment contains prohibited items. C. there is no limit on the aggregate weight of a multiple-piece shipment (except to • The recipient’s place of business is closed. Argentina), provided each individual package does not exceed the per-package weight • No appropriate person was available to accept the shipment at a delivery location limit for the destination country. Shipments exceeding 500 lbs. require advance arrangements on the initial delivery attempt or reattempts. with us. You must call us to arrange for pickup commitments and delivery commitments. • The shipment was improperly packaged. The money-back guarantee will apply only once a delivery commitment has been • The recipient of a Hold at FedEx Location shipment cannot be located. established by FedEx after pickup of your shipment. Should a shipment be classified as undeliverable or unidentifiable, the following D. no more than one type of service may be indicated on a single air waybill and no guidelines apply: more than one FedEx Envelope, FedEx 10kg Box or FedEx 25kg Box may be shipped on A. if a shipment is undeliverable for any reason, we may attempt to notify the sender to a single air waybill. arrange for the return of the shipment if local customs regulations will allow. If the sender E. You may ship up to 10 different commodities on a single air waybill. cannot be contacted within five business days, we may place the shipment in a general F. Blood, urine and other liquid specimens containing infectious substances are order warehouse or a customs-bonded warehouse or will dispose of the shipment. In any considered dangerous goods. (See the Dangerous Goods section.) IATA regulations apply. event, if a package cannot be delivered, cleared through customs or returned, the package Note: Regulated infectious substances must not be shipped in a FedEx Clinical Pak. may be transferred or disposed of by FedEx at its discretion and at any location. The Instead, use the new FedEx UN 3373 Pak for Biological Substance, Category B (UN 3373) shipper, if known, agrees to pay any costs incurred in returning, storing or disposing of an shipments. You may use the FedEx Clinical Pak as an overwrap only for noninfectious undeliverable shipment. blood, urine and clinical samples packed to specific FedEx standards. For information on B. For shipments returned from international points to the U.S., return charges and fees FedEx standards for specimens, go to fedex.com or request our brochures for clinical will be assessed to the original shipper, along with the original charges and fees. Also samples, environmental test samples and Biological Substance, UN 3373 specimens. included will be any other charges incurred by us, including, but not limited to, duties, (Also see the Packaging and Marking section.) taxes, ancillary clearance fees and storage fees, if applicable. For returned shipments G. The declared value for carriage cannot exceed the declared value for customs as containing dangerous goods, the shipper must supply a completed return air waybill and indicated on the air waybill. all other required documents. C. shipments that cannot be returned due to local regulatory constraints will either be Routing and Rerouting placed in a general order warehouse or a customs-bonded warehouse or disposed of at We will determine the routing of all shipments. Some shipments may be consolidated or our sole discretion and at any location. The shipper agrees to pay any costs incurred by forwarded by FedEx for transportation on foreign air carriers, or on either a charter or an FedEx in such placement or disposal. interline basis as FedEx may determine. We reserve the right to divert any shipment (including use of other carriers) in order to facilitate its delivery. Warranties FedEx assumes no obligation to reroute any shipment to a third country, to carry the WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED. goods by any specified aircraft or over any particular route or to make connection at any point according to any schedules. You agree that FedEx may, without notice, substitute If you have questions or concerns regarding FedEx services, please send your alternative carrier or aircraft, deviate from the route or routes, or cause the goods to be correspondence to FedEx Customer Relations Department, 3875 Airways Blvd., transported by motor vehicle. Module H, Memphis, TN 38116. Dangerous goods may not be rerouted to an address other than the original intended- recipient’s address provided by the shipper. (Note: Shipments may be made available as hold for pickup or be returned to the sender.) Any requested change to an address that is not a reroute or an address correction is a new shipment, and new shipping charges will apply. THERE ARE NO STOPPING PLACES THAT ARE AGREED TO AT THE TIME OF THE TENDER OF THE SHIPMENT, AND WE RESERVE THE RIGHT TO ROUTE THE SHIPMENT IN ANY WAY WE DEEM APPROPRIATE.

These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective rates under which packages, documents, skids and containers are accepted for carriage. The most current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of FedEx service to which it applies. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, tariff, and terms and conditions in the FedEx Service Guide applicable to all customers without notice. All modifications, amendments or supplements may only be authorized by an officer in the Legal Department of FedEx Corporation or successor positions, but no other agent or employee of FedEx, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions or the FedEx Ground Tariff, the FedEx Sales or FedEx Customer Automation agreement controls. Any failure to enforce or apply a term, condition or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to enforce or apply such a term, condition or provision in the future.

© 2009 FedEx. All rights reserved. No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.

160 fedex.com 1.800.GoFedEx 1.800.463.3339 tariff Tariff 200-V (Cancels Tariff 200-U, effective January 7, 2008) Updated October 19, 2009 RevieW te r ms RevieW

Contents

Scope of Tariff 162 definitions 162 non-Waiver 162 Account Numbers 162 Alcoholic Beverages 163 Billing 163 claims 165 collect on Delivery (C.O.D.) Service 166 credit Terms 167 declared Value and Limits of Liability (Not Insurance Coverage) 167 delivery Signature Options 167 dimensional Weight (Volumetric Weight) 168 FedEx Home Delivery 168 Firearms 168 Fuel Surcharge 168 Hazardous Materials 168 Inspection of Shipments 169 Liabilities Not Assumed 169 Limitations on Legal Actions 170 money-Back Guarantee Policy 170 package Consolidators (Including FedEx Authorized ShipCenter Locations) 171 package Restrictions (Size and Weight) 171 packaging and Marking 172 pharmaceuticals 172 pickup and Delivery 172 plants and Plant Materials 172 prohibited Items 172 proof of Delivery 173 rate Quotations 173 refusal or Rejection of Shipments 173 return Options 173 tobacco Products 173 Undeliverable Shipments 173 Warranties 174 International Service Conditions 174 Additional Information 175

For the most current updates to the FedEx Ground Tariff, please go to fedex.com.

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FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of “In good credit standing” means: (1) that payment on the FedEx account is current; (2) the service, services, terms and conditions, and tariff in the FedEx Service Guide applicable to all account is not in “cash only” status; and, (3) for commercial or business accounts, the balance customers without notice. All modifications, amendments or supplements may be authorized does not exceed the credit limit established by FedEx. only by an officer in the Legal Department of FedEx Corporation or successor positions, but “Overcharge” means a charge based on an incorrect rate or an incorrect special handling no other agent or employee of FedEx nor any other agent or party is authorized to do so. This FedEx Ground Tariff is published in printed form and electronically at fedex.com. fee, billing for the wrong type of service, or billing based on incorrect package or shipment To the extent that conflicts exist, if any, between the terms and conditions, other parts weight or account number. of the FedEx Service Guide, and the current versions, if any, of the FedEx Ground Tariff “Package” means any container and its contents, and includes any non-containerized article. 200, the FedEx Ground Pick-Up Record, and fedex.com, the downloadable version (PDF) “Proof of delivery” means electronically captured delivery information, which may include of the FedEx Ground Tariff (including any amendments, supplements or both) as then in date, time, location and signature information. effect shall control. The FedEx Ground Pick-Up Record, other parts of the FedEx Service Guide and the FedEx Ground information at fedex.com are incorporated by reference. “Residential delivery” means a delivery made to a home or private residence, including locations where a business is operated from the home. FedEx Ground also has FedEx Home Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to Delivery service for residential packages. packages originating in the U.S. for transportation via a FedEx Ground service. “Retail Counter Rates” are the rates paid by shippers who ship at the counter in staffed FedEx locations in the U.S. and pay for their shipping with cash, check, debit or credit card Scope of Tariff instead of charging their shipping to a FedEx account. A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with packages originating in the U.S. “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground Call B. Governing Publications. Except as otherwise provided, this tariff is governed by the Tag, FedEx Print Return Label and FedEx E-Mail Return Label. following publications, supplements thereto or succeeding publications thereof: FedEx “Service failure” means FedEx Ground did not deliver your standard ground and multi- Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect at the weight ground package(s) by the end of the scheduled delivery day as published on fedex.com, time of shipment. These publications are available at fedex.com. except as otherwise described in this tariff. C. Scope of Operations FedEx Ground Package System, Inc. (U.S.): “Shipment” means one or more packages shipped together to the same recipient. 1. to operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign “Standard List Rates” are the FedEx rates paid by shippers if (1) they are FedEx account commerce, over irregular routes, transporting GENERAL COMMODITIES (except holders and they do not have discounts applied to their account and they have a shipment Classes A and B explosives, household goods and commodities in bulk) between picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off points in the U.S. under continuing contract(s) with commercial shippers, receivers location or (2) they are non-FedEx account holders and they have a shipment picked up or brokers of such commodities. at their location or they drop off a shipment at a non-staffed FedEx drop-off location 2. to operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign or (3) they are non-FedEx account holders and they prepare a shipping label online at commerce, over irregular routes, transporting GENERAL COMMODITIES (except FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed Classes A and B explosives, household goods and commodities in bulk) in FedEx location. packages weighing 150 lbs. or less when transported in a motor vehicle in which mean amounts assessed for movement of a shipment and no one package exceeds 150 lbs., between ground points in the U.S. “Transportation charges” 3. to operate as a common and contract carrier, by motor vehicle, in intrastate does not include any other fees or charges that may be assessed under the FedEx Service commerce, over irregular routes, transporting GENERAL COMMODITIES (except Guide, such as (but not limited to) declared-value charges, special handling fees, customs Classes A and B explosives, household goods and commodities in bulk) between duties and taxes, collect on delivery (C.O.D.) charges, and surcharges. points in the U.S. “Valid” as it relates to account numbers means a FedEx account number that has been issued by FedEx and that is in good credit standing. Definitions “You” or “your” means the shipper/sender, recipient and their agents, servants, employees, “Account-Specific Rates” are the rates paid by FedEx account holders who have dis- counts applied to their account and who charge their shipping to their FedEx account. and any other person or entity having or claiming an interest in a shipment. “Business day” means Monday through Friday for FedEx Ground, and Tuesday through Non-Waiver Saturday for FedEx Home Delivery, except for the following holidays: Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground Tariff Memorial Day new Year’s Day does not constitute a waiver of that term, condition or provision and does not otherwise independence Day impair our right to enforce such term, condition or provision. Labor Day thanksgiving Day Account Numbers Christmas Day FedEx account holders who ship at the counter in staffed FedEx locations in the U.S. Observation of holidays is subject to change. Refer to the holiday list on fedex.com for details. and pay for their shipping with cash, check, debit or credit card instead of charging their shipping to their FedEx account will pay FedEx Retail Counter Rates instead of FedEx “Business delivery” means any delivery that is not a residential delivery. Standard List Rates or Account-Specific Rates. “Commercial delivery” means any delivery that is not a residential delivery. Account numbers are issued by FedEx according to shipping location and are nontrans- ferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx “Consolidator” means any person, corporation, partnership or other entity that is indepen- may discontinue the use of accounts, in whole or in part, and terminate all or particular dent from FedEx and derives income from the consolidation of the packages of others for accounts and account numbers at any time, for any reason, at its sole discretion. Improper, tender to us, including all FedEx Authorized ShipCenter locations and entities who have illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx, executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging result in loss of discounts or termination of the account. Improper, illegal or other misuse Agreement with FedEx. includes, but is not limited to, unauthorized consolidation of shipments owned by differ- “FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package System, ent parties, or violations of the terms and conditions in this FedEx Service Guide. If your Inc., and its officers, employees and agents (but does not include cartage agents). account has been compromised or stolen, the account may be closed and you may be issued a new account. However, you will be responsible for all valid charges on the closed account. Any materials, rights or privileges that you acquire by holding a FedEx account

162 fedex.com 1.800.GoFedEx 1.800.463.3339 (Account Numbers, cont.)

number may not be used for any purpose other than shipping with FedEx, and FedEx may all special handling fees in the event recipient or any third party does not pay. If due to te r ms RevieW seek damages against you for any improper, illegal or other misuse of your account. If the charges the recipient account exceeds credit limits with FedEx Ground, the sender your account is terminated, we reserve the right, at our sole discretion, to deny your appli- will automatically be billed. cation for new or additional FedEx account numbers at any time in the future. All charges C. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone will be billed and must be remitted in U.S. funds. other than the sender or recipient (except for certain additional charges that are billed All requests for account numbers are subject to credit investigation and verification to the sender, including, but not limited to, pickup fees, address correction fees, invalid by our Credit Department and Customer Account Confirmation Department. FedEx utilizes or missing account number fees, and fees associated with C.O.D. or electronic C.O.D. business credit reporting agencies, audited financial statements, Standard & Poor’s and [E.C.O.D.]). In order to choose this billing option, the FedEx account number of the third Moody’s bond ratings, and other sources as necessary, to determine eligibility for open party must be inputted into the sender’s electronic shipping system at the time the pack- credit terms. FedEx does not offer consumer credit privileges. Any individual shipping for age is processed and payment on the account must be current. If the third party is billed personal use must prepay the shipment charges or establish a FedEx account for billing directly initially and refuses to make payment for the shipment, the charges may be rebilled to to a major credit card. Stored-value cards or gift cards cannot be used to open an account; another party, but subsequent requests will only be rebilled to the sender. (See section however, such cards may be used for payment when tendering a package at staffed FedEx M, Billing Special Handling Fees.) If the party that is rebilled refuses to pay, the sender is shipping locations, and in conjunction with our credit card acceptance policy. liable for and will be billed for all charges and fees, plus all special handling fees. If due The party to whom a FedEx account number is issued is liable for all charges to the to the charges the third-party account exceeds credit limits with FedEx Ground, the sender account, including those resulting from unauthorized use. The account holder is responsible will automatically be billed. for the safekeeping of the account number. The account number should be released only to D. “Bill FedEx Ground COLLECT” means transportation charges will be billed to the those authorized to ship on the account. recipient and certain additional charges will be billed to the sender. The transportation Failure to keep your FedEx account current may result in “termination” of your FedEx charges billed to the recipient include, but are not limited to, fuel surcharges and out-of- Ground service. If the account number to be billed is not valid, the shipment may be refused, area surcharges. The certain additional charges billed to the sender include, but are not delayed or returned until an alternative form of payment is secured. If a package is held, limited to, pickup fees and address correction fees. In order to choose “Bill FedEx Ground returned, or delivery is otherwise delayed because the account is not in good credit standing, COLLECT,” the sender is responsible for shipping to consignees who are authorized you will not be entitled to a refund or credit of your transportation charges under the money- COLLECT recipients. If the consignee is not authorized, the sender is liable for, and will be back guarantee policy. billed for, all charges and fees, plus all special handling fees in the event the recipient or You must use your FedEx account number to obtain any discount applicable to your any third party does not pay. If not paid by the third party, any additional rebilling will be account. Use of your account number constitutes your agreement that all packages to the sender’s account (see section M, Billing Special Handling Fees). “Bill FedEx Ground shipped by us shall be subject to this tariff, as modified, amended or supplemented. COLLECT” should not be confused with C.O.D. service. Services and rates for packages dropped off at FedEx Office Print & Ship Centers, FedEx When shipping packages using the FedEx Ground COLLECT service option, the sender World Service Center locations and FedEx Authorized ShipCenter locations using the shipper’s agrees to pay all additional charges and surcharges related to the shipment other than FedEx Ground account number or bar code shall be as stated in the shipper’s FedEx Ground those billed to the recipient, as described above. The sender agrees to ship packages Service Agreement or FedEx Ground Pricing Addendum, if any, and the incorporated collect only to recipients authorized by FedEx Ground to receive collect shipments. The documents. Not all delivery services are available at FedEx Office Print & Ship Centers and sender further agrees to pay all applicable transportation charges if a package is shipped FedEx World Service Center locations. to an unauthorized recipient or if an authorized recipient refuses to accept delivery of a FedEx may provide trade credit information on its account holders to credit bureaus. collect shipment. An additional charge will be assessed on any package that is shipped collect to a recipient not authorized by FedEx Ground to receive collect packages. Alcoholic Beverages E. For “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, if Only licensed entities may ship alcohol of any type with FedEx. For more information, go to the recipient or third party refuses to pay the charges, refuses delivery or cannot be fedex.com/us/wine. Consumers may not ship alcohol. contacted, the sender is responsible and will be billed for any and all charges. For A. Licensee to Licensee. FedEx will accept alcohol shipments (beer, wine and spirits) “Bill Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” transactions, FedEx when both the shipper and recipient are either licensed wholesalers, licensed dealers, Ground may verify the method of payment and reserves the right to not accept any “Bill licensed distributors, licensed manufacturers, licensed retailers or licensed importers, Recipient,” “Bill Third Party” or “Bill FedEx Ground COLLECT” shipment for which such subject to additional requirements and all applicable laws and regulations. Contact your verification cannot be established. FedEx account executive for complete details. F. the sender’s shipment may be delayed if FedEx Ground determines that it is billed to a B. Licensee to Consumer. FedEx will accept wine shipments from licensed entities FedEx account number that is not in good credit standing. The service failure money-back directly to consumers, subject to additional requirements and all applicable laws and guarantee will not apply (see the Money-Back Guarantee Policy section for details and regulations. Contact your FedEx account executive for complete details. Shipments of limitations). beer or spirits to consumers are prohibited. G. C.O.D. shipments may not be shipped “Collect” or “Bill Recipient.” Shipping charges for C.O.D. shipments must be billed to either a sender’s or third party’s FedEx account Billing number; they may not be paid by cash, check or credit card. A. “Bill Sender” means charges will be billed to the sender. Payment on the account H. notWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX must be current. The sender may request an initial rebilling to another party, but all GROUND, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. subsequent rebills will be only to the sender. I. a special handling fee will be applied for any check or electronic funds transfer (EFT) B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient that is dishonored due to insufficient funds on deposit or incorrect or insufficient signature (except for certain additional charges that are billed to the sender, including, but not of the drawer. limited to, pickup fees, address correction fees, and invalid or missing account number J. You must furnish with your payment the invoice numbers to which your payment fees). “Bill Recipient” should not be confused with C.O.D. service. In order to choose this applies. Payment should be sent using your remittance advice to one of the following: billing option, the recipient’s FedEx account number must be inputted into the sender’s (By FedEx Envelope) electronic shipping system at the time the package is processed and payment on the FedEx Lockbox 360353 account must be current. If the recipient is billed initially and refuses to make payment for room 154-0455 the shipment, the charges may be rebilled to a third party. If not paid by the third party, 500 Ross Street any additional rebilling will be to the sender’s account. (See section M, Billing Special Pittsburgh, PA 15262 Handling Fees.) The sender is liable for, and will be billed for, all charges and fees, plus

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(Billing, cont.) (By U.S. Postal Service) 2. Payer Rebilling. A special handling fee will be charged to the sender for all requests Any customer not using electronic data interchange (EDI) or FedEx Billing Online to change a billing from the party billed or the bill-to party shown on the shipping whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, transmission. If there are multiple requests, the fee may be applied for each invoice PA, RI, SC, VA, VT or WV should mail payment and remittance detail to: line item, which is rebilled. Requests for rebilling will be accepted up to 180 days FedEx from the invoice date, not counting the invoice date. Rebill requests will be accepted P.O. Box 371461 only for unpaid shipments. Requests should be sent to: Pittsburgh, PA 15250-7461 FedEx revenue Services Any customer not using EDI or FedEx Billing Online whose billing address is in 3965 Airways Blvd., Module G aK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail Memphis, TN 38116 payment and remittance detail to: For information regarding EDI and EFT, contact a FedEx account executive. FedEx N. Invoice Adjustments/Overcharges: P.O. Box 94515 1. FedEx Ground reserves the right to audit shipments made via an electronic shipping Palatine, IL 60094-4515 device to verify service selection and package or shipment weight. If the service selected or weight entered is incorrect, FedEx Ground may make appropriate Any customer not using EDI or FedEx Billing Online whose billing address is in adjustments to the invoice at any time. AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: 2. default Billing. Senders are responsible for entry of accurate shipment information FedEx in any electronic shipping device. Because the number of packages and weight per P.O. Box 660481 package are critical to our ability to correctly invoice, any omission or incorrect entry dallas, TX 75266-0481 or unavailable information will result in a billing based on our estimate of the number of packages transported and either the standard dimensional factor at the time of Any customer not using EDI or FedEx Billing Online whose billing address is in billing or a standard “default” weight-per-package estimate determined at our aZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: sole discretion. FedEx 3. You may request an invoice adjustment for reasons not related to a service failure P.O. Box 7221 in the following ways: Pasadena, CA 91109-7321 a. use our Internet application FedEx Billing Online at fedex.com if you are a registered user; or Customers who receive their invoices via EDI should mail their payment to: b. Submit your request through the invoice adjustment feature at fedex.com; or FedEx ERS c. Submit the request in writing using the invoice adjustment form on the back P.O. Box 371741 of your invoice. If your request exceeds the space available on the form, you Pittsburgh, PA 15250-7741 may submit your request via e-mail using the formatted spreadsheet and e-mail address provided at fedex.com/us/account/invhome/other/eremit.html; or Customers who receive their invoices via FedEx Billing Online should mail their d. Submit the request via our telephone invoice adjustment system at 1.800. payment and remittance detail to: GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request via FedEx Billing Online the telephone invoice adjustment system, the request must state the reason you P.O. Box 371599 believe an adjustment or refund is warranted and must provide the following: Pittsburgh, PA 15250-7599 the FedEx account number (if any); the FedEx tracking number; and the date K. Customers using an EDI format for invoicing are required to submit remittance data of shipment. electronically. Some invoice adjustment requests may also be transmitted electronically. a partial payment against an invoice is not considered a request for invoice L. if you are interested in or have questions regarding any of our invoicing or payment adjustment or notice of a refund request. methods, contact your FedEx account executive or call FedEx Revenue Services at 1.800. 4. Requests for invoice adjustment due to an overcharge must be received within GoFedEx 1.800.463.3339 (say “billing”), or access our Internet application Manage My 180 days after the date of shipment. For adjustments due to a service failure, Account at fedex.com. see the Money-Back Guarantee Policy section. M. Billing Special Handling Fees. A special handling fee will be applied in the following if you choose to send the invoice adjustment request separately from the situations: remittance statement, please send to: 1. invoicing where an incomplete, inaccurate, invalid or deleted account number appears FedEx in the EDI transmission of shipping information. revenue Services a. For “Bill Sender” transactions, if the account number on the shipping bar code is 3965 Airways Blvd., Module G incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to determine Memphis, TN 38116 the correct number from FedEx Ground records, all charges and fees, plus the For additional information or assistance regarding billing issues, please contact a special handling fee, will be billed to the sender, and any appropriate earned FedEx account executive. discount will apply. If the correct account number cannot be determined from 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed FedEx Ground records, all charges and fees plus the special handling fee will be when your FedEx account is, or has been in the past, more than 60 days past due. billed to the sender, and no discount will be allowed. 6. if your account is more than 60 days past due, FedEx may, at its sole discretion, b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or recipient apply any overcharge amounts or other overpayments it agrees are owed to you account number in the electronic data interchange (EDI) transmission is incom- against the oldest invoices. plete, inaccurate, invalid or deleted, all charges and fees, plus the special hand- O. Additional Taxes. If a federal value-added, consumption or similar tax is applicable ling fee, will be billed to the sender. If FedEx Ground can determine the sender’s to your shipment, FedEx Ground reserves the right to add that amount to your correct account number from FedEx Ground records, it will be used for billing, and shipment charges. any appropriate earned discount will apply. If billed to sender and sender’s correct P. The sender is responsible for all reasonable costs incurred by FedEx Ground in attempting account number cannot be determined from FedEx Ground records, no discount to obtain payment on any transaction. Such costs include, but are not limited to, will be allowed. attorneys’ fees, collection agency fees, and interest and court costs. c. the fee for an incomplete, inaccurate, invalid or deleted account number will be Q. at our sole discretion, FedEx may transfer and assign ownership of, and any rights to applied only once for each package with such an account number. collect, any and all charges due and payable to us.

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R. Missing or Invalid Account Number. An account number is invalid if it is not the 6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE te r ms RevieW correct account number for the bill-to party, or it is the account number for a recipient or DENIAL OF A CLAIM. third party who fails to pay the shipping charges. An additional charge will be assessed 7. FedEx Ground reserves the option to pick up salvage on damaged claims when the for each missing or invalid account number. claim is paid in full. B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper Claims claim filed in the manner and form described in these regulations and accompanied by A. Filing of Claims: the documents described, acknowledge the receipt of such claim in writing within 30 days 1. all claims in connection with request for FedEx Ground C.O.D. service and all claims after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or declined for loss of or damage to property tendered to FedEx Ground for transportation in inter- such claim in writing within 30 days of the receipt thereof. FedEx Ground will create either state or intrastate commerce (U.S.) must be filed in writing; must include or refer to in writing or electronically a separate file for each claim received, assign each claim a the Pick-Up Record or Customer Shipping Record, if applicable, tracking ID, and date successive claim file number, and note the claim number assigned on all documents filed or other facts sufficient to identify the package involved; and must be accompanied in support of the claim and all records and correspondence relating to the claim, including by documents that prove the value of the property and/or extent of the loss or the written acknowledgment of receipt and, if in its possession, the pickup and delivery damage. records covering the package involved. FedEx Ground will record the date a claim is Documentation Requirements. Such documents may include original purchase received on the face of the claim document. The date of receipt will also be noted on our invoices, estimates or invoices for repair (repairs are not authorized under this written acknowledgment of receipt. provision and should not be made until FedEx Ground has inspected the damaged C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground package or expressly waived its right to inspect the damaged package), expense C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx statements, appraisal, final confirmation screen if online order with proof of purchase, Ground within nine months from the date of delivery, or, in the event that FedEx Ground or other certified documents; must assert our liability for the alleged loss or damage; failed to make delivery, within nine months after the package was tendered to FedEx Ground and must make claim for the payment of a specified or determinable amount of for shipment. Suits against FedEx Ground must be instituted within two years and one day money. A request for proof of delivery does not constitute the filing of a claim. from the date FedEx Ground gives written notice that FedEx Ground has disallowed any Notification. In the case of a claim for concealed loss or damage that is not dis- part of the claim specified in the notice. If claims are not filed or suits are not instituted in covered at the time of delivery, the sender or recipient must notify FedEx Ground as accordance with the foregoing provisions, FedEx Ground will not be liable and such claims promptly as possible after the discovery of the damage, and in any event no later than will not be paid. A Claim Reporting Form can be requested from a FedEx account represen- 21 days after the date of delivery. Notification should be made by calling 1.800.GoFedEx tative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”). 1.800.463.3339 (say “claims”) and the claimant shall be issued a Damaged Call Tag. D. Investigation of Claims: At the time the Damaged Call Tag is issued, the call center agent will provide a con- 1. Each claim must be supported by the original Pick-Up Record or Customer Shipping firmation number. This number should be recorded on the claim form along with Record (if applicable), evidence that applicable transportation charges have been the original tracking ID where indicated. Notification does not constitute fil- paid, and documents that prove the value of the property, and/or extent of the loss ing of a claim as required in section C below. or damage. Such documents may include original purchase invoices, estimates or Except as provided in the paragraph above, receipt of the shipment by the recipient invoices for repair, expense statements, appraisals, or other certified documents. without written notice of damage on the delivery record is prima facie evidence The documents must be verifiable to our satisfaction. Where the property involved that the shipment was delivered in good condition. As a condition to FedEx Ground in a claim has not been invoiced to the recipient, or where an invoice does not considering a claim, all the original shipping cartons, packing (inner and outer) and show price or value, or where the property involved has not been sold, or where contents must be made available for FedEx Ground inspections. Package and the property has been transferred at bookkeeping values only, FedEx Ground will, contents must be retained by the claimant until the claim is resolved. before voluntarily paying a claim thereon, require the claimant to establish the 2. You can file a claim in the following ways: destination value of the quantity shipped, transported or involved, and to certify a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground C.O.D. the correctness of the valuations in writing. claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound 2. When a claim for loss of an entire package or an entire shipment cannot otherwise shipments from Canada. be authenticated upon investigation, FedEx Ground will obtain from the recipient of b. Send written claims, including the completed claim form and supporting the shipment involved a certified statement in writing that the property for which the documentation, via the U.S. Postal Service or fax to: claim is filed has not been received from any other source. FedEx Cargo Claims Department 3. in the event that the shipper and the recipient have refused a package, the property P.O. Box 256 shall thereupon pass to FedEx Ground. FedEx Ground will not honor a claim for an Pittsburgh, PA 15230 abandoned package. Fax: 1.877.229.4766 E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or if you fax your completed claim form and supporting documentation, FedEx will damage to the property transported, either pay actual or declared value for the property, send you a confirmation letter by return fax. whichever is lower; or decline, or make a firm compromise settlement offer in writing to c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain a the sender (unless special arrangements have been made) within 120 days after receipt case number for your claim, then complete a print copy of the claim form. You may of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 days have to submit supporting documentation using FedEx Claims Online or the after the receipt thereof, FedEx Ground will advise in writing of the status of the claim mailing address or fax number listed above. and the reason for the delay in making final disposition. 3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as “$100 F. Damaged Property: more or less.” FedEx Ground is not obligated to act on any claim until all transporta- 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx Ground tion charges are paid. The claim amount may not be deducted from these charges or in the course of transportation and discovered by FedEx Ground prior to delivery, any outstanding balance. FedEx Ground will either (1) return the damaged property to the shipper or (2) remove 4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery any damaged property and ship the balance of undamaged merchandise. If deter- records or other documents, inspection reports issued by FedEx Ground inspectors or mined to be liable and if damaged property is returned to the shipper, FedEx Ground inspection agencies, requests for proof of delivery, and tracer or inspection requests may, at the shipper’s request, pay the full actual or declared value of the property, standing alone are not sufficient to comply with these claim filing requirements. whichever is lower, and title of the property shall thereupon pass to FedEx Ground. If 5. FedEx Ground shipment-status information is not intended or permitted to be used the shipper makes such a request, the shipper must hold the damaged property until by the shipper to file claims. (See Shipment-Status Information in the Proof of FedEx Ground has completed the processing of the shipper’s claim. FedEx Ground Delivery section.) shall not be liable for any special, incidental or consequential damages.

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(Claims, cont.) 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground and 3. the original transportation of packages, collection of the payment instrument and damage or loss is subsequently discovered by the recipient, inspection may be made delivery of the payment instrument are considered a single shipment. The terms by FedEx Ground as promptly as practicable after receipt of request from the recipient and conditions in the Declared Value and Limits of Liability section are applicable or shipper. The shipper or recipient must notify FedEx Ground as promptly as possible to all C.O.D. shipments. If no value is declared, our maximum liability will be the after discovery of the damage, and in any event no later than 21 days after the date lesser of the C.O.D. amount or $100. of delivery. FedEx Ground reserves the right to inspect a damaged shipment on cus- 4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, fail- tomer premises as well as the right to retrieve the damaged shipment for inspection at ure to collect the C.O.D. amount, failure to collect the specified form of payment, a local FedEx facility. All of the original shipping cartons, packing and contents must collection of an instrument in the wrong amount, or failure or delay in delivering be available for our inspection and retained until the claim is concluded. Inspection the payment instrument is limited to the declared value, subject in every event to will include examination of the damaged property, the shipping container and its pack- the maximum declared-value limits and other limitations referenced above and in ing, and any other action necessary to establish all the facts. If a shortage is involved, the Declared Value and Limits of Liability section. the inspector will compare the contents of package with the invoice, weigh the ship- 5. all checks (including cashier’s checks, official checks and certified checks) and money ping container and contents, or conduct any other type of investigation necessary to orders tendered in payment of C.O.D. packages will be accepted by FedEx Ground at establish that a loss has occurred. In either case, the inspection will be limited to a the shipper’s risk, including, but not limited to, the risk of nonpayment and forgery, factual report. The shipper and recipient must cooperate with FedEx Ground to assist and FedEx Ground shall not be liable upon any such instrument. in the inspection. A written record of our findings will be made and a copy given to 6. an additional charge will be assessed for each request for C.O.D. service to be the shipper for claim support upon request. Any inspection report issued will be performed, whether or not FedEx Ground is able to collect as requested. If the recipi- incorporated into the claim file. ent cannot be located or fails or refuses to pay the C.O.D. amount via the requested the terms and conditions of the FedEx Ground Tariff applicable to the original instrument, the shipment will be returned to the shipper, and no refund or credit of shipment (including, but not limited to, any declared value or limitation of liability) will either the transportation charges or the C.O.D. charges will be given. govern the disposition of all claims in connection with said shipment, including any 7. remittance of C.O.D. Collections. FedEx Ground will remit C.O.D. collection to the claim relative to the retrieval, inspection, call tag or return of said shipment. shipper within 10 days from date of collection. The C.O.D. amount will be collected 3. in the event FedEx Ground does not make an inspection, the recipient must make the and remitted in the currency of the destination country. Our sole obligation shall be to inspection and record all information pertinent to the cause. The recipient’s timely remit the C.O.D. collection through the U.S. Postal Service, and FedEx Ground inspection, in such case, may be considered as the FedEx Ground inspection and shall not otherwise be liable for any loss or delay caused by the remittance of the will not jeopardize any recovery due the shipper based on the facts contained in the C.O.D collection. report. 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’s G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities within agent for any purpose, including, but not limited to, completion of the sale of the 48 hours after being spotted with 225 or more packages per trailer. The shipper agrees goods by the shipper to the recipient. not to file claims on any package shortages for spotted trailers. Upon written request from B. FedEx Ground Electronic C.O.D. Service (E.C.O.D). E.C.O.D. service requires the the shipper, FedEx Ground agrees to notify the shipper of any package shortages within approval of FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada 120 hours after the shipper’s packages are transmitted to FedEx Ground. Notification to shipments.) If the shipper is approved by FedEx Ground for enrollment, the following shall apply: the shipper shall include date of pickup and the number of packages short of the total 1. the shipper authorizes FedEx Ground to collect payments for the E.C.O.D. shipments entered by the shipper on the FedEx Ground Pick-Up Record or provided by the shipper on provided that no such E.C.O.D. shipments shall be made except upon the collection of a computer-generated manifest. The shipper agrees not to file claims in connection with the full amount of all sums owed to the shipper, including the fees of FedEx Ground. any package shortages reported by FedEx Ground to the shipper. FedEx Ground shall, in all instances, act in conformity with the instructions of the shipper as provided on the E.C.O.D. label for the amount to be collected and the Collect on Delivery (C.O.D.) Service E.C.O.D. bar-code label for the type of collection. A. FedEx Ground C.O.D. Service: 2. all checks received by FedEx Ground on behalf of the shipper shall be restrictively 1. to request FedEx Ground C.O.D. service, the shipper must prepare and attach to endorsed by FedEx Ground in substantially the following language and deposited into each C.O.D. package a C.O.D. label showing the amount to be collected and a our terminal bank accounts (“FedEx Ground Bank”): C.O.D. bar-code label to designate the type of collection. The shipper must also FOR DEPOSIT ONLY enter the amount to be collected on the FedEx Ground Pick-Up Record in the space FEDEX GROUND provided for the purpose. The entry of a C.O.D. amount on the FedEx Ground Pick-Up aS AGENT FOR THE WITHIN NAMED PAYEE Record is not a declaration of value for the package. If the shipper does not also LACK OF ENDORSEMENT GUARANTEED declare the value of the package, our liability for loss of or damage to the package 3. all such checks shall be deposited into the FedEx Ground account before the close shall be limited to the loss or damage actually sustained by the shipper or $100, of books of our bank on the first business day following the date such check is daily whichever is lower. accepted whenever FedEx Ground delivers an E.C.O.D. package and collects the 2. FedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D. C.O.D. amount. label attached to the package, not to exceed $25,000 per package. THE C.O.D. 4. if any check collected on behalf of the shipper is timely deposited by FedEx Ground AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE CONFUSED WITH, but thereafter is dishonored and returned to our bank as non-negotiable, the risk of DECLARED VALUE. (See the Declared Value and Limits of Liability section.) If col- nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx Ground lection cannot be made, FedEx Ground will return the C.O.D. package to the shipper. for the face amount of such check and any bank charges associated with the return of The shipper must attach a C.O.D. bar-code label to each C.O.D. package to designate the check by permitting FedEx Ground to reduce the next electronic funds transfer by the type of collection: a like amount, provided that such returned check is promptly forwarded to the shipper a “Regular” C.O.D. bar-code label is used when the shipper does not designate the by FedEx Ground to the shipper’s address. type of payment to be collected. 5. all collections in the form of cash shall be deposited into the FedEx Ground account a “Guaranteed Funds” C.O.D. bar-code label is used when the shipper designates a no later than the close of our bank’s books on the first business day following FedEx money order, cashier’s check, official check or certified check to be collected. Ground’s receipt of such cash or currency. a “Currency” C.O.D. bar-code label is used when the shipper designates only 6. Some banks will not allow a third-party endorsement of money orders or cashier’s currency to be collected. FedEx Ground will not accept currency in excess of $750 in checks. If this occurs, the money order or cashier’s check will be mailed back to the payment for the C.O.D. amount associated with any one package delivered in the U.S. shipper, and the amount initially transferred electronically will be deducted from the Additional per-package charges for “Currency” C.O.D.-labeled packages delivered in shipper’s next E.C.O.D. remittance. the U.S. will apply. The additional per-package charges for “Currency” C.O.D.-labeled packages do not apply to shipments from the U.S. to Canada.

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7. In addition to the foregoing, on or before the end of each business day during additional charge for each $100 or fraction thereof of total valuation will be assessed to te r ms RevieW participation in the E.C.O.D. program and thereafter so long as any funds belonging which the base rate applies, up to a maximum declared value of $50,000 per package. to the shipper remain in the possession or control of FedEx Ground, FedEx Ground D. Packages containing all or part of the following items are limited to a maximum shall transmit the details of all deposits at the shipper’s designated bank and/or declared value of $1,000: FedEx Ground’s bank and/or checks returned for insufficient funds to the shipper. 1. artwork, including any work created or developed by the application of skill, taste 8. an additional charge will be assessed for each E.C.O.D. package tendered to FedEx or creative talent for sale, display or collection. This includes, but is not limited to, Ground by the shipper. An additional weekly service charge will be assessed for the items (and their parts) such as paintings, drawings, vases, tapestries, limited- E.C.O.D. service. edition prints, fine art, statuary, sculpture and collector’s items. 9. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’s 2. Film, photographic images (including photographic negatives), photographic chromes agent for any purpose, including, but not limited to, completion of the sale of goods and photographic slides. by the shipper to the recipient. 3. any commodity that by its inherent nature is particularly susceptible to damage or the market value of which is particularly variable or difficult to ascertain. Credit Terms 4. antiques, or any commodity that exhibits the style or fashion of a past era and whose A. FedEx Ground does not provide individual consumer credit privileges. history, age or rarity contributes to its value. These items include, but are not limited B. FedEx Ground will extend credit to shippers who, in the sole judgment of FedEx to, furniture, tableware and glassware. Ground, are creditworthy. 5. Collector’s items such as sports cards, souvenirs and memorabilia. (Collector’s coins C. as a condition of extending credit privileges, FedEx Ground reserves the right to require and stamps may not be shipped. See the Prohibited Items section.) business customers to provide current financial information, agree to bank draft arrange- 6. Glassware, including, but not limited to, signs, mirrors, ceramics, porcelains, ments for payment on account, provide a security deposit or provide a bank letter of credit. china, crystal, glass, framed glass and any other commodity with similarly 1. deposit Plan. After depositing an amount equivalent to four weeks’ transportation fragile qualities. charges as estimated by FedEx Ground, payments are required within 15 days of 7. Plasma screens. invoice date. The deposit amount is subject to change to reflect revised estimates of 8. Jewelry, including, but not limited to, costume jewelry, watches and their parts, the shipper’s charges. mount gems or stones (precious or semiprecious), industrial diamonds, and jewelry 2. Under the deposit plan, no interest will be paid by FedEx Ground, nor will additional made of precious metal. charges be rendered for their services. Net balances will be refunded at the request 9. Furs, including, but not limited to, fur clothing, fur-trimmed clothing and fur pelts. of the shipper. 10. Precious metals, including, but not limited to, gold and silver bullion or dust, D. When credit privileges are extended, FedEx reserves the right to establish and enforce precipitates or platinum (except as an integral part of electronic machinery). a credit limit on your account. At our sole discretion, we may review and amend a credit 11. Stocks, bonds, cash letters or cash equivalents, including, but not limited to, food limit on your account. stamps, postage stamps (not collectible), traveler’s checks, lottery tickets, money E. the invoice date begins the credit term cycle, and payment is due within 15 days from orders, gift cards and gift certificates, prepaid calling cards (excluding those that the invoice date. Failure to keep your FedEx account current will result in “termination” of require a code for activation), bond coupons, and bearer bonds. your ground service. 12. Guitars and other musical instruments that are more than 20 years old, and F. iF THE ACCOUNT NUMBER TO BE BILLED IS NOT IN GOOD CREDIT STANDING, THE customized or personalized musical instruments. PACKAGE MAY BE HELD OR STOPPED IN TRANSIT UNTIL YOU MAKE ALTERNATIVE E. anY EFFORT TO DECLARE A VALUE IN EXCESS OF THE MAXIMUMS ALLOWED IN PAYMENT ARRANGEMENTS. THE MONEY-BACK GUARANTEE POLICY WILL NOT APPLY THE FEDEX SERVICE GUIDE IS NULL AND VOID. OUR ACCEPTANCE FOR CARRIAGE OF IN SUCH CIRCUMSTANCES. ANY PACKAGE BEARING A DECLARED VALUE IN EXCESS OF THE ALLOWED MAXIMUMS G. the shipper, and any other party who is liable for payment, is responsible for all DOES NOT CONSTITUTE A WAIVER OF ANY PROVISION OF THE FEDEX SERVICE GUIDE reasonable costs incurred by FedEx Ground in obtaining or attempting to obtain payment AS TO SUCH PACKAGE. for services rendered by FedEx Ground. Such costs include, but are not limited to, F. rEGARDLESS OF THE DECLARED VALUE OF A PACKAGE, OUR LIABILITY FOR LOSS, attorneys’ fees, collection agency fees, interest and court costs. DAMAGE, DELAY, MISDELIVERY, NONDELIVERY, MISINFORMATION, ANY FAILURE TO H. Credit privileges will not be restored until you have paid all past-due balances in full PROVIDE INFORMATION, OR MISDELIVERY OF INFORMATION, WILL NOT EXCEED ITS and all costs, fees and expenses incurred by FedEx Ground in collecting or attempting to REPAIR COST, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. collect such balances. FedEx Ground may require establishment of electronic funds G. See the Liabilities Not Assumed section for other limitations and exclusions on transfer as a prerequisite to credit restoration. FedEx Ground may decline to restore our liability. credit privileges even if all costs, fees and expenses are paid. I. Customers requesting the reinstatement of their FedEx Ground service must contact Delivery Signature Options the Recovery Collections department at 1.800.506.7580. FedEx offers three Delivery Signature Options for shippers: J. at our sole discretion, FedEx Ground may apply payments made on your account to A. Indirect Signature Required. FedEx will obtain a signature in one of three ways: any unpaid invoice issued on your account. 1. From any person at the delivery address; or 2. From a neighbor, building manager or other person at a neighboring address; or Declared Value and Limits of Liability (Not Insurance 3. The recipient can sign a FedEx door tag authorizing release of the package without Coverage) anyone present. B. Direct Signature Required. FedEx will obtain a signature from any person at the A. FedEx Ground liability with regard to any package is limited to the sum of $100 unless delivery address. If no one is at the address, FedEx will reattempt delivery. a higher value is declared at time of tender and a greater charge paid as provided in the C. Adult Signature Required. FedEx will obtain a signature from any person at least FedEx Service Guide. 21 years old (government-issued photo identification required) at the delivery address. B. the declared value of any package represents our maximum liability in connection If no eligible recipient is at the address, FedEx will reattempt delivery. with a package, including, but not limited to, any loss, damage, delay, misdelivery, D. Shipments to residential addresses may be released without obtaining a signature. If you nondelivery, misinformation, any failure to provide information, or misdelivery of informa- require a signature for a residential shipment, select one of the Delivery Signature Options. tion. Exposure to and risk of any loss in excess of the declared value is either assumed by For FedEx International Ground shipments from the the shipper or transferred by the shipper to an insurance carrier through the purchase of E. FedEx International Ground. U.S. to residential addresses in Canada, FedEx may release the package without a an insurance policy. The shipper should contact an insurance agent or broker if insurance signature. For FedEx International Ground shipments from the U.S. to nonresidential coverage is desired. FEDEX GROUND DOES NOT PROVIDE INSURANCE COVERAGE OF addresses in Canada, FedEx will attempt to obtain a signature. ANY KIND. F. Special handling fees apply. See Rates in the FedEx Service Guide. C. in cases where the shipper declares or agrees in writing that the property being shipped Indirect Signature Required is not available for shipments to nonresidential addresses. is released to a value exceeding $100 per package or article not enclosed in a package, an G.

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(Delivery Signature Options, cont.) H. FedEx Ground may accept requests for address corrections from a shipper or a of the package must not be marked, labeled or otherwise identify that the package contains recipient for shipments involving the Direct Signature Required or Indirect Signature a firearm. Required options, alcohol shipments, and shipments where no signature is required. E. the shipper and recipient must be of legal age as identified by applicable law. I. also see the Billing, Money-Back Guarantee, Liabilities Not Assumed, Pickup and F. The shipper and recipient are required to comply with all applicable government Delivery, and Proof of Delivery sections. regulations and laws, including those pertaining to labeling. The Bureau of Alcohol, Tobacco, Firearms and Explosives can provide assistance. Dimensional Weight (Volumetric Weight) G. FedEx Ground will transport small-arms ammunition when packed and labeled in compli- Transportation charges may be assessed based on dimensional weight, which is a ance with local, state and federal law, and the Hazardous Materials section of this Service volumetric standard. Dimensional-weight pricing is applicable on a per-package basis. Guide. Ammunition is an explosive and must be shipped separately as hazardous materials. Dimensional weight is calculated by multiplying length by width by height of each You agree not to ship loaded firearms or firearms with ammunition in the same package. package (all in inches). If the total is 3 cubic feet (5,184 cubic inches) or larger, divide H. FedEx Ground will not accept for transport handguns, assembled or disassembled. by 194 for shipments within the U.S. or 166 for shipments to Canada. (If the total is less than 5,184 cubic inches, dimensional weight does not apply). See the Dimensional Fuel Surcharge Weight description in the Rates section of this Service Guide for additional details. FedEx reserves the right to assess fuel and other surcharges on shipments without notice. If the dimensional weight exceeds the actual weight, charges based on the dimensional The amount and duration of any such surcharges will be determined at our sole discretion. weight will be assessed. By tendering your shipment to FedEx, the shipper agrees to pay the surcharges, as Customers who fail to apply the dimensional-weight calculation to a package may be determined by FedEx. The fuel surcharge rate, if applicable, is available at fedex.com. assessed dimensional-weight charges from FedEx. Hazardous Materials FedEx Home Delivery Packages containing hazardous materials, including materials classified as “Other A. a package is defined as a FedEx Home Delivery package if its bar code includes one Regulated Materials – Domestic” (ORM-D), cannot be shipped via FedEx international of the designated FedEx Home Delivery service codes. services or to Hawaii or Alaska (consumer-commodity ORM-D can be shipped to Canada B. Service days for FedEx Home Delivery packages are defined as Tuesday through if properly labeled). Hazardous material shippers must be properly qualified through a FedEx Saturday for normal deliveries. Saturday is not a service day for all areas. Contact a FedEx sales representative before tendering hazardous material packages via FedEx Ground. account executive for additional information. A. all packages containing hazardous materials must be properly classified, described, C. FedEx Home Delivery shippers must transmit an electronic manifest that contains packaged, marked, labeled and in proper condition for transportation according to all package information directly to FedEx Ground in an approved electronic format. The applicable regulations and FedEx Ground requirements. FedEx Ground accepts only certain electronic transmission must include package weight, destination ZIP code, and recipient hazardous materials as listed in the current copy of the FedEx Ground Shipping Hazardous name and address. The package label must meet FedEx Home Delivery specifications, Materials Guide, which is incorporated herein by reference. Contact a FedEx account including the “H” on the bar-code label. executive, see fedex.com or call 1.800.GoFedEx 1.800.463.3339 and say “hazardous D. FedEx Home Delivery packages may not weigh more than 70 lbs. FedEx Home Delivery materials” for more information. packages may not contain hazardous materials, except for materials classified as “Other B. FedEx Ground does not accept for transportation hazardous waste, hazardous Restricted Materials — Domestic” (ORM-D), and may not be shipped under the FedEx substances, inhalation hazards, and biohazards such as blood, urine, fluids and other Ground COLLECT service program. noninfectious diagnostic specimens. E. FedEx Home Delivery packages may not be shipped in conjunction with FedEx Ground C. Hazardous materials, except ORM-D materials, cannot be banded, strapped or taped C.O.D. services (including C.O.D., Electronic C.O.D. and Currency C.O.D.). to form a bundle. Packaging restrictions and service restrictions apply. Unless other U.S. F. all FedEx Home Delivery packages will be considered residential, even if the packages Department of Transportation (DOT) restrictions apply, FedEx Ground does not accept are addressed to a business, and will be subject to the FedEx Home Delivery residential hazardous materials over 70 lbs. (32 kg). FedEx Ground does not accept pails or drums surcharge as published in the FedEx Service Guide in effect at the time of shipment. over 8 gallons (32 liters). All pails or drums must be in performance-oriented packaging G. any FedEx Home Delivery package will be eligible for the FedEx Home Delivery (POP). FedEx Ground will accept authorized pails or drums as single packaging. Hazardous Money-Back Guarantee and will not be eligible for the FedEx Ground Money-Back materials may not be shipped in any FedEx packaging. Guarantee. FedEx Home Delivery packages must meet all the terms and conditions of the D. Hazardous material shipments, including shipments containing ORM-D materials, FedEx Home Delivery service to qualify for the FedEx Money-Back Guarantee. are not accepted at FedEx Express Drop Box locations, FedEx Office Print & Ship Center H. any package shipped as a FedEx Home Delivery package that fails to comply with locations, FedEx World Service Center locations, FedEx Express station or ramp locations, the terms and conditions of this service may be refused by FedEx Ground, or if initially FedEx Authorized ShipCenter locations, and unstaffed FedEx locations. accepted by FedEx Ground, may later be returned to the shipper. Noncompliance with the E. Packages containing hazardous materials are not eligible for FedEx Ground return options, except terms and conditions of FedEx Home Delivery may also result in additional charges upon for packages shipped by preapproved shippers using the FedEx Ground Package Returns Program. written notice to the shipper. F. all damaged or leaking hazardous material packages may be properly repackaged, prepared in accordance with applicable DOT regulations and returned to the shipper. Firearms The undamaged portion of a damaged hazardous materials shipment will be returned to A. FedEx Ground will transport and deliver firearms (excluding handguns) as defined by the the shipper for recycling, reprocessing or disposal. If the shipper refuses to accept the United States Gun Control Act of 1968, between areas served in the U.S., but only between: returned shipment, or if the shipment cannot be returned to the shipper, as determined at 1. Licensed importers; licensed manufacturers; licensed dealers; licensed collectors; our sole discretion, the shipper is responsible for and will reimburse FedEx Ground for all law enforcement agencies of the U.S. or any department or agency thereof; and costs and fees of any type connected with the legal disposal of the shipment and all costs law enforcement agencies of any state or any department, agency or political and fees of any type connected with cleanup of any spill or leakage. subdivisions thereof; or G. no service guarantees (e.g., no FedEx Money-Back Guarantee) will apply to packages 2. Where not prohibited by local, state and federal law, from individuals to licensed not properly prepared in accordance with DOT regulations and FedEx Ground requirements. importers, licensed manufacturers or licensed dealers (and return of same). H. Hazardous material packages found in the FedEx Ground system not properly prepared B. if your shipment contains firearms, select the Direct Signature Required or Adult in accordance with DOT regulations and FedEx Ground requirements will be held for Signature Required Delivery Signature Option, depending on the requirements of your customer pickup. If the shipper refuses to pick up or make other arrangements for delivery shipment. See the Delivery Signature Options section for details. Firearms shipments are acceptable to FedEx Ground, the shipper will reimburse FedEx Ground for all costs and not eligible for signature release, driver release or indirect delivery. fees of any type connected with the legal disposal of the shipment. The shipper agrees C. FedEx Ground cannot ship or deliver firearms C.O.D. to indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs D. upon presenting the package for shipment, the person tendering the shipment to FedEx as a result of the shipper’s failure to comply with FedEx Hazardous Materials shipping Ground is required to notify FedEx Ground that the package contains a firearm. The outside requirements.

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I. in the event the shipper loads any FedEx Ground vehicle, the shipper agrees to 9. Failing to meet our delivery commitment for any shipments with an incomplete or te r ms RevieW segregate hazardous materials in accordance with regulations. incorrect address. (See the Undeliverable Shipments section.) J. the shipper may be held accountable for all costs associated with any damaged 10. Failing to obtain the signature option requested for shipments using FedEx Delivery or leaking hazardous material package that is not properly prepared in accordance with Signature Options. all DOT regulations and FedEx Ground requirements. Cost may include response, cleanup 11. Shipments released without obtaining a signature at residential addresses, and at and disposal. nonresidential addresses if a signature release is on file. K. Materials classified as ORM-D are the only hazardous materials that can be shipped 12. Our failure to honor package-orientation graphics (e.g., “up” arrows, “this end up” via FedEx Home Delivery. markings), “fragile” labels or other special directions concerning packages. L. Packages containing hazardous materials are not eligible for signature release, driver 13. Damages indicated by any shockwatch, tiltmeter or temperature instruments. release or indirect delivery. 14. Your failure to ship goods in packaging approved by us prior to shipment where such M. Charge for Handling Hazardous Materials. In addition to the other rates and charges prior approval is recommended or required. named in this tariff, a charge will be assessed on each package of hazardous materials. 15. the shipment of fluorescent tubes, neon lighting, neon signs, X-ray tubes, laser tubes, light bulbs, quartz crystal, quartz lamps, glass tubes such as those used for Inspection of Shipments specimens, and glass containers such as those used in laboratory test environments. FedEx Ground reserves the right, but is not required, to open and inspect any package 16. the shipment of scale models (including, but not limited to, architectural models, tendered to it for transport. dollhouses, and so on) and prototypes. 17. Your use of an incomplete, inaccurate, or invalid FedEx account number or your failure Liabilities Not Assumed to provide a valid FedEx account number in good credit standing in the billing instruc- FEDEX GROUND WILL NOT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE DECLARED tions on shipping documentation. VALUE OF A SHIPMENT, WHETHER OR NOT FEDEX GROUND KNEW OR SHOULD HAVE 18. our failure to notify you of any delay, loss or damage in connection with your shipment or any inaccuracy in such notice. KNOWN THAT SUCH DAMAGES MIGHT BE INCURRED. 19. Performance of any services will not constitute FedEx Ground as the shipper’s or In no event shall FedEx Ground, including, without limitation, agents, contractors, anyone’s agent for any purpose. employees and affiliates, be liable for any special, incidental or consequential damages, 20. damage to briefcases, luggage, garment bags, aluminum cases, plastic cases or other including, without limitation, loss of profits or income, whether or not FedEx Ground had items when not enclosed in outer packaging, or other general shipping containers knowledge that such damages might be incurred. caused by adhesive labels, soiling or marking incidental to transportation. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit of any 21. Shipping of plants and plant materials is discouraged with FedEx Ground. FedEx kind be made, as a result of any loss, damage, delay, misdelivery, nondelivery, misinform- Ground assumes no liability for damages in transit or damages resulting from delay ation or any failure to provide information, except such as may result from our sole of shipments. negligence. FedEx Ground will not be liable for, nor shall any adjustment, refund or credit 22. any package where FedEx Ground package scan records do not reflect acceptance of of any kind be given as a result of, any loss, damage, delay, misdelivery, nondelivery, the package by FedEx Ground from the shipper. misinformation or failure to provide information caused by or resulting in whole or in 23. The shipper’s failure to delete all shipments entered into a FedEx self-invoicing part from: system, Internet shipping device or any other electronic shipping method used 1. the act, default or omission of any person or entity, other than FedEx, including those to ship a package, when the shipment is not tendered to FedEx. If you fail to of any local, state or federal government agencies. do so and seek a refund, credit or invoice adjustment, you must comply with the 2. the nature of the shipment, including any defect, characteristic or inherent vice of the notice provisions in Invoice Adjustments/Overcharges in the Billing section. FedEx shipment. is not liable for any refund, credit or adjustment unless you comply with those 3. the shipper’s violation of any of the terms and conditions contained in this tariff, as notice provisions. amended from time to time, including, but not limited to, the improper and insufficient 24. Shipments of any plants and plant materials, ostrich or emu eggs, or live fish. packing, securing, marking and labeling of shipments, or use of an account number 25. the shipment of any alcoholic beverages, firearms or tobacco products if you fail not in good credit standing. to comply with the applicable terms and conditions. 4. Perils of the air, public enemies, criminal acts of any person(s) or entities, including, 26. Damage to computers, or any components thereof, or any electronic equipment but not limited to, acts of terrorism, public authorities acting with actual or apparent when shipped in any packaging other than: authority, authority of law, local disputes, civil commotions, hazards incident to a a. The manufacturer’s original packaging, which is undamaged and has retained a state of war, local, national or international weather conditions (as determined good, rigid condition. solely by FedEx Ground), local, national or international disruptions in ground trans- b. Packaging that is in accordance with the FedEx packaging guidelines portation networks (as determined solely by FedEx Ground), strikes or anticipated available online at fedex.com/us/services/packageshipment/preparing. strikes (of any entity, including, but not limited to, other carriers, vendors or suppliers), c. FedEx laptop packaging, for shipments of laptop computers. labor disruptions or shortages caused by pandemic conditions or other public d. FedEx small electronic device packaging, for shipments of cell phones, health event or circumstances, natural disasters (earthquakes, floods and hurricanes handheld computers, MP3 players and similar items. are examples of natural disasters), conditions that present a danger to FedEx Ground 27. Our provision of packaging, advice, assistance or guidance on the appropriate personnel, and disruption or failure of communication and information systems packaging of shipments unless such advice, assistance or guidance has been (including, but not limited to, FedEx Ground systems). approved in writing by FedEx Packaging Design and Development and the writing 5. damage or loss of articles packaged and sealed by the sender or by person(s) acting expressly accepts liability in the event of a damaged shipment. at the sender’s direction, provided the seal is unbroken at the time of delivery, the 28. FedEx Ground does not provide protective services for transportation of perishable package retains its basic integrity, and the recipient accepts the shipment without commodities or of commodities requiring protection from heat or cold. Such noting the damage on the delivery record. commodities will be accepted for transportation solely at the shipper’s risk for 6. Erasure of data from or the loss or irretrievability of data stored on magnetic tapes, loss of value or damage occasioned by exposure to heat or cold. The shipper files or other storage media, or erasure or damage of photographic images or agrees to not file damage claims for perishable items. soundtracks from exposed film. 29. FedEx will not be liable for the failure to provide any services or service options 7. the loss of any personal or financial information including, but not limited to, social where our records do not reflect that the services or service options were selected by security numbers, dates of birth, driver’s license numbers, credit card numbers and the shipper. financial account information. 8. our inability to provide a copy of the delivery record or a copy of the signature obtained at delivery.

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(Liabilities Not Assumed, cont.) 30. Our compliance with verbal or written delivery instructions from the sender, recipient ground package(s) by the end of the scheduled delivery day as published on or persons claiming to represent the shipper or recipient. fedex.com). 31. The shipper’s failure to provide accurate delivery address information. 2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon 32. Any shipment containing a prohibited item. (See the Prohibited Items section.) request, either refund or credit your transportation charges and residential surcharge 33. Loss or damage to alcohol shipments unless an approved packaging type is used or in the event of a service failure (which means if FedEx does not deliver the shipper’s FedEx Packaging Design and Development has preapproved your packaging prior to residential package(s) by the end of the scheduled delivery day as published on fedex. shipment. See the Alcoholic Beverages section for further information. com). For shipments designated as FedEx Date Certain Home Delivery, FedEx Evening 34. Our inability or failure to complete a delivery, or a delay to any delivery, due to acts or Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home Delivery omissions of customs or other regulatory agencies. Premium Services Money-Back Guarantee section below. 35. Delays in delivery caused by adherence to FedEx policies regarding the payment of 3. FedEx Home Delivery Premium Services Money-Back Guarantee. At our duties and taxes or other charges. option, we will, upon request, either refund or credit your transportation charges, 36. Our failure or inability to attempt to contact the sender or recipient concerning an residential surcharge and the applicable premium service charge in the event of a incomplete or inaccurate address; incorrect, incomplete, inaccurate or missing service failure (which means if FedEx does not provide the FedEx Home Delivery documentation; payment of duties and taxes necessary to release a shipment; or premium service requested for the shipper’s package(s), as described below). an incomplete or incorrect customs broker’s address. a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Date 37. Hazardous-materials shipments that the shipper did not properly declare, including Certain Home Delivery Money-Back Guarantee applies if the shipment is not proper documentation, markings, labels and packaging. FedEx Ground will not pay a delivered on the valid date requested. To be considered valid, the requested date claim on undeclared or hidden hazardous materials and the FedEx Money-Back must be no earlier than the scheduled delivery as published on fedex.com; cannot Guarantee does not apply. be a Sunday, a Monday or a FedEx holiday; and must be within 14 days from the pickup date. If the delivery date requested is invalid, the FedEx Date Certain Home Limitations on Legal Actions Delivery Money-Back Guarantee will not apply. Any civil claim for overcharges must be brought within 18 months after the claim accrues. Any b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Evening civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery, Home Delivery Money-Back Guarantee applies if the shipment is not delivered misinformation, any failure to provide information, or misdelivery of information relating to the between 5 and 8 p.m. on or before the scheduled delivery date as published on shipment, must be brought within two years and one day from the date FedEx Ground gives fedex.com. written notice that FedEx Ground has disallowed any part of the claim specified in the notice. c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx Any right you might have to damages, refunds, credits recovery of reliance interests, Appointment Home Delivery Money-Back Guarantee applies if the shipment is not disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable delivered within one hour before or after the time, and on the date, requested by relief whatsoever against FedEx Ground under any cause of action arising from the the recipient and agreed to by FedEx. transportation of any package pursuant to the FedEx Service Guide shall be extinguished B. Limitations. The following limitations apply: unless you first comply with all applicable notice periods and requirements in this tariff includ- 1. a credit or refund under the money-back guarantee will be applied only against ing, but not limited to, the periods and requirements for providing notice under the Billing, charges for the shipment giving rise to the credit. Claims and Money-Back Guarantee Policy sections. You and FedEx Ground understand that 2. at the sole discretion of FedEx, the money-back guarantee may not be honored when timely and complete compliance with such notice periods and requirements is a the request is made by, or the information utilized to determine the status of the contractual condition precedent to your right to any relief whatsoever, and you must plead package is determined by, a third party other than the payer of the charges. compliance with those conditions precedent on the face of any complaint that you file against 3. T he FedEx Ground Money-Back Guarantee applies to deliveries within the U.S. FedEx Ground. You and FedEx Ground agree that FedEx Ground cannot be considered to have For shipments destined to Canada, the FedEx Money-Back Guarantee only applies breached any obligation to you unless or until FedEx Ground wrongfully denies a claim to transportation charges related to brokerage-inclusive service. submitted to FedEx Ground pursuant to the notice periods and requirements contained in this 4. if FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for tariff. Finally, you and FedEx Ground agree that you will comply with applicable notice periods delivery to remote rural areas, the money-back guarantee only applies to the portion and requirements even if you believe that such compliance will not result in relief from FedEx of transportation provided directly by FedEx Ground. Ground or if you lack knowledge regarding whether such compliance will result in relief from 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving will be FedEx Ground. scheduled for delivery on that day if the recipient business is open, but in any event, You agree that you will not sue FedEx Ground as a class plaintiff or class representative, the delivery commitment will be extended to the next business day for application of join as a class member, or participate as an adverse party in any way in a class-action lawsuit the money-back guarantee. against FedEx Ground. Nothing in this paragraph, however, limits your rights to bring a lawsuit 6. Packages tendered for delivery on holidays that are business days for FedEx Ground as an individual plaintiff. (for example, Good Friday and Presidents Day) will be scheduled for delivery on that To the extent that any court finds that state rather than federal law applies to any day if the recipient business is open. However, if the recipient business is known by provision of this contract, the controlling law is the substantive law of the state in which FedEx Ground to be closed due to the holiday, the packages will be scheduled for you tendered your shipment to FedEx Ground. delivery on the next business day the recipient is open, but the money-back The performance of any services does not make FedEx Ground an agent of the shipper guarantee will not apply. or any third party for any purpose. 7. To be eligible for the FedEx Home Delivery Premium Services Money-Back Guarantee, the shipper must have fulfilled the following conditions: Money-Back Guarantee Policy a. Prepare and attach to each package a 128 bar-code label showing the premium service requested. The shipper must also provide FedEx Ground with the required We offer a money-back guarantee for our services. This guarantee can be suspended, electronic information for the service level selected. modified or revoked at our sole discretion without prior notice to you. b. Premium services are offered at the shipment level. To qualify as a shipment, one A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in the or more packages must have the following: event of a service failure for the recovery of all or any portion of the FedEx charges for a – The same shipper number shipment. If the money-back guarantee is suspended, there is no remedy or recovery of – The same origin location charges for a service failure. There are no delivery commitments for shipments on which the – The same ship date money-back guarantee is suspended. – The same recipient address 1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, – The same premium service selected either refund or credit your transportation charges in the event of a service failure (which means if FedEx does not deliver the shipper’s standard ground and multiweight

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C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges, Package Consolidators (Including FedEx Authorized te r ms RevieW residential surcharge or premium service charge if: 1. We provide you with proof of timely delivery, consisting of the date and time of ShipCenter Locations) delivery and, if applicable, the name of the person who signed for the shipment, or Consolidators are responsible for complying with all applicable requirements including, service-exception information reflecting that the failure to deliver timely resulted from but not limited to, requirements for shipping hazardous materials and complying with circumstances described under the Liabilities Not Assumed section. customs and other legal requirements applicable to packages tendered for international 2. The service failure resulted, in whole or in part, from any of the circumstances transportation. described under the Liabilities Not Assumed section. if you tender packages to a consolidator instead of to us directly, the following 3. the shipper did not properly label the package in accordance with the FedEx Service limitations apply: Guide, including, without limitation, affixing the correct business name and contact A. Consolidators are not agents of FedEx, and we are not responsible for any errors name (for FedEx Ground packages) or recipient name (for FedEx Home Delivery or omissions made by them. packages) and deliverable address (number, street, city, state, and a five-digit ZIP code) B. inquiries or claims regarding shipments tendered to a consolidator must be directed to and correctly placing the customer-specific FedEx Ground or FedEx Home Delivery the consolidator. We cannot assist the shipper, recipient or third party in these situations, bar-code label on the package. For FedEx Ground packages, the shipper must correctly nor do we have any liability for lost, damaged or delayed shipments. The consolidator is address the package to a business address and not to a residence. For FedEx Home the shipper in such cases. Delivery packages, the shipper must print the letter “H” (Home) on the address label in C. Consolidators may submit claims for refunds or credits for shipping charges under the accordance with the FedEx Home Delivery label specifications. money-back guarantee policy. Neither the customer who tendered the package to the 4. The shipper did not timely and accurately transmit all electronic package-level data consolidator nor the recipient is eligible for refunds or credits under the money-back required, including, but not limited to, any electronic package-level data necessary for guarantee policy. package sorting by FedEx Ground, to the extent required by the Shipper’s Agreement D. in order for a consolidator to receive packaging from FedEx, the consolidator must with FedEx Ground. For FedEx Appointment Home Delivery shipments, a valid first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter telephone number for the recipient must be included in the data-entry information Agreement with FedEx. when the shipment is processed. E. Consolidators set their own rates for shipping. They may charge FedEx Retail Counter 5. The package was not picked up by a FedEx Ground driver at the shipper’s location Rates for FedEx shipping services. or an alternate address location, at a FedEx Office Print & Ship Center, at a FedEx F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must be World Service Center, or at a FedEx Authorized ShipCenter prior to that location’s directed to the FASC. regular scheduled pickup time. If a package is accepted by FedEx Ground after a G. FASCs are not required to have a FedEx Ground Pick-Up Record book at their location. location’s regular scheduled pickup time, an additional transit day may be added to Drop-off customers should bring their FedEx Ground Pick-Up Record to the FASC with their the scheduled delivery date. drop-off packages. 6. The package was tendered for transportation during the 14 calendar days before H. FedEx Ground assumes no liability, other than to the FASC, for lost, damaged or delayed Christmas. shipments paid for at an FASC, as the FASC is the shipper of these packages. The FASC’s bar 7. The shipment contained special instructions, including, but not limited to, FedEx code must appear as the shipper’s bar code for all shipments paid for at an FASC. FASCs are Ground Call Tag service and FedEx Delivery Signature Options. independently owned and operated businesses. See the FASC representative for information 8. there was an unexpected large release of packages from your shipping location. regarding rates and services and the terms and conditions of carriage. FASCs are not 9. A charge for additional handling or address correction applied; see Rates in the agents of FedEx. FedEx Service Guide for details. 10. The package was unauthorized (see the Package Restrictions [Size and Weight] Package Restrictions (Size and Weight) section). A. FedEx Ground will accept for transport packages that weigh up to the maximum 11. The shipment was undeliverable or returned. package weight published in the FedEx Service Guide in effect at the time of shipment D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you and that measure up to 165 inches in combined length and girth. FedEx reserves the right must notify us of the service failure and request a refund or credit in compliance with the to assess additional handling, oversize package and unauthorized package surcharges conditions listed below. If you do not comply with these conditions, you are not entitled to on any package whose dimensions are altered during transit, causing it to meet the receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. parameters for these charges. 1. You may request a refund or credit due to a service failure in the following ways: MEASUREMENT OF LENGTH AND GIRTH: a. Use our Internet application FedEx Billing Online at fedex.com if you are a a. regular-Shaped Packages: The length and girth of a package is length plus (two registered user; or times the height) plus (two times the width). If the dimension includes a fraction, b. Submit your request through the invoice adjustment feature at fedex.com; or a fraction of one-half or greater will be rounded up to the next whole number; c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx less than one-half will be rounded down to the next whole number. 1.800.463.3339 (say “billing”). b. irregular-Shaped Packages and Regular-Shaped Articles With Hollow or Open 2. Your notification of a service failure must include your FedEx tracking number and Spaces: To measure combined length and girth, assume the package or article invoice number, if applicable. to be enclosed in a six-sided, rectangular container, and then determine the 3. All requests for a refund or credit must be received via one of the approved channels combined length and girth as for regular-shaped packages. within 15 calendar days of the invoice date or within 15 calendar days from the ship B. Charge for Unauthorized Packages. date if you are paying by credit card or in advance by cash, check or money order. 1. In addition to the other rates and charges named in this tariff, a charge of $50 per 4. a partial payment against an invoice is not considered a request for invoice adjust- package will be assessed for the following conditions: ment or notice of a refund request. A notification of the reason for an unpaid charge – Any package measuring more than 108 inches in length.1 with your payment is not considered a request for an invoice adjustment or notice of a – Any package measuring more than 165 inches in length and girth combined.1 refund request if the reason relates to a service failure. – Any package weighing more than 150 lbs.1 2. A charge of $100 per package will be assessed for any package weighing more than 70 lbs. destined to the Yukon, Northwest Territories, Nunavut and Labrador. This charge applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z. 1 Note: These packages are unauthorized, may be refused or returned to the shipper and will be delivered at the option of FedEx Ground.

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Packaging and Marking 3. Charges for pickup service shall apply in addition to the rates set forth in the FedEx Service Guide in effect at the time of shipment. Upon payment of the applicable A. all packages must be prepared and packed by the sender for safe transportation with pickup service charge, FedEx Ground will call at the shipper’s premises once each ordinary care in handling. Recipient address labels should be placed on both sides of each business day, if required, to pick up packages for delivery to all points served by package with an additional label enclosed inside. Any articles susceptible to damage as a FedEx Ground. result of conditions that may be encountered in air ground transportation, such as changes 4. the shipper agrees to declare all applicable additional charges on the Pick-Up Record in temperature, must be adequately protected by proper packaging. Each shipment must or the Customer Shipping Record, if applicable. FedEx Ground reserves the right to be legibly and durably marked with the name, address and ZIP code of both the shipper assess additional charges on those packages that the shipper does not properly rate and recipient. The ZIP code is crucial to the efficient movement of the package through and to re-rate packages the shipper fails to rate properly. the FedEx Ground system. B. Delivery. FedEx Ground does not offer a restricted-delivery service and may deliver new corrugated boxes in good, rigid condition large enough to allow cushioning of to someone other than the person or entity named as the recipient. FedEx Ground may contents on the top, bottom and sides should be used. Items that cannot be packed into release the package with no signature at a residential address if none of the FedEx cartons (auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and Delivery Signature Options are selected. FedEx will attempt to obtain a signature for protrusions wrapped, and the address label must be secured using the tie-on tag or the shipments to nonresidential addresses. Where a signature is required, FedEx will make tire/crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive up to three attempts at delivery. A notice that delivery has been attempted will be left tape completely around the object). Briefcases, luggage, garment bags, aluminum cases, at the recipient’s address after the first and second attempts. (See the Delivery Signature plastic cases, computer cartons or similar types of items whose outer finish might be Options section.) damaged by adhesive labels, soiling, marking or other types of surface damage that is At our sole discretion, shipments having a declared value of US$500 or greater may not normal with ordinary care in handling should be placed in a protective container for be released without a signature even where the release is otherwise authorized. shipment. Casters, wheels or rollers must be removed or packaged. FedEx Ground may, at its sole discretion, utilize a postal service or an interline cartage B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be agent for deliveries to remote rural areas. Packages tendered to a postal service or returned to the sender, if possible. If the sender refuses to accept the returned shipment or interline cartage agent may result in additional transit days. Our tender of a shipment to it cannot be returned because of leakage or damage due to faulty packaging, the shipper is a postal service or interline cartage agent constitutes delivery of the shipment by us for all responsible for and will reimburse FedEx Ground for all costs and fees of any type connected purposes. Contact a FedEx account executive for more information. with the legal disposal of the shipment and all costs and fees of any type connected with Shipments to hotels, hospitals, government offices or installations, university campuses, cleanup of any spill or leakage. or other facilities that utilize a mailroom or other central receiving area will be delivered to C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not the central receiving area, unless otherwise authorized and approved by FedEx Ground. limited to, electronic and electrical devices, scientific testing equipment, fragile glass, In order to facilitate delivery or release of a shipment, FedEx Ground may, at its sole dis- crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and cretion, contact the recipient to obtain delivery instructions, or to notify them that a delivery Development prior to shipping. is scheduled or a delivery has been completed. D. Package Inspection and Testing. FedEx Ground reserves the right to request a shipper to submit a representative sampling of the packaging for inspection and testing. If the shipper fails to comply with our request to inspect and test the packaging or the Plants and Plant Materials sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to Shipping of plants and plant materials is discouraged by FedEx Ground. FedEx Ground improper packaging. assumes no liabilities if such materials are damaged in transit or if damages result from E. Preshipment Inspection and Testing for Oversize Packages. At the sole discretion delay of shipment. of FedEx Ground, FedEx Ground may require a shipper of packages classified as Oversize, as defined in the Rates section of the FedEx Service Guide, to submit a representative Prohibited Items sampling of the oversize packaging for inspection and testing. If the shipper fails to comply You are prohibited from tendering the following items for shipment, and they will not with our request to inspect and test oversize packaging or the sampling fails FedEx be accepted: testing, FedEx Ground will not be liable for any damage to shipper’s oversize packages. 1. Money, cash, coins, currency, paper money and negotiable instruments equivalent to For general packaging assistance, contact FedEx Packaging Design and Development cash, such as endorsed stocks, bonds and cash letters. at 1.800.633.7019 or download packing, sealing and labeling tips at fedex.com/us/ 2. Collectible coins and stamps. services/packageshipment/preparing. For information on how to submit your packaging 3. all live animals. (Edible seafood, such as live lobsters, crabs or other types of fish and for testing or evaluation, please call 1.800.633.7019. shellfish for human consumption, is acceptable, provided the shipper is in compliance with all local, state, and federal laws.) Pharmaceuticals 4. animal carcasses. (Animal heads and other parts for taxidermy may be accepted but You are responsible for complying with all applicable local, state and federal laws, must be properly packaged. This restriction does not apply to properly packaged meat regulations, ordinances and rules governing the shipment of pharmaceuticals. Packages or poultry products intended for human consumption.) containing pharmaceuticals must not have labels, markings or other written notice that 5. Human corpses, human organs or body parts, human and animal embryos, or a pharmaceutical is contained within. Select the Direct Signature Required Delivery cremated or disinterred human remains. Signature Option if you require FedEx to obtain a signature from someone at the delivery 6. Shipments that require us to obtain a local, state or federal license for their address, or the Adult Signature Required Delivery Signature Option if you require an adult transportation. signature for delivery. See the Delivery Signature Options section for details. 7. Shipments that may cause damage or delay to equipment, personnel or other shipments. Pickup and Delivery 8. Lottery tickets and gambling devices where prohibited by law. 9. Hazardous waste, including, but not limited to, used hypodermic needles or syringes, A. Pickup Service: or other medical waste. 1. FedEx Ground may provide pickup service for a weekly pickup fee. An additional 10. Packages that are wet, leaking or emit an odor of any kind. charge will apply to shippers who are invoiced for less than $60 in weekly package 11. Live insects. charges. The weekly pickup fee applies to the shipping location associated with the 12. Shipments or commodities that are prohibited by applicable local, state or federal FedEx Ground account number. law. 2. An alternate address pickup fee may apply to pickup service at shipping locations 13. Common fireworks. other than the location associated with the FedEx Ground account number. 14. Containers of liquids with a volume exceeding 8 gallons (32 liters) or 70 lbs. in weight. 15. Restriction for Service to Alaska and Hawaii. The following goods are prohibited:

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those of unusual value, hazardous materials (including ORM-D materials), household Refusal or Rejection of Shipments te r ms RevieW goods, commodities in bulk, commodities requiring special equipment or handling and FedEx Ground reserves the right to refuse to transport any package that it, at its sole those commodities injurious or contaminating to other lading, nondomesticated discretion, determines to be dangerous, hazardous or likely to soil, taint or otherwise animal products, dangerous goods, firearms, foods, furs, hazardous substances or damage other shippers’ property or FedEx Ground equipment, personnel or contractors, any materials regulated by the DOT or by the International Civil Aviation Organization or is improperly or insecurely packaged or wrapped, or is economically or operationally (ICAO), jewelry, live animals, perishables, plants, seeds, and tobacco. impracticable to transport. Packages must be packaged and wrapped so as to pass the 16. Handguns. procedures described in the Packaging and Marking section covering testing of the 17. Waste or garbage for disposal. packaged products weighing under 150 lbs. (68 kg). Notwithstanding any other provision of the FedEx Service Guide, we are not liable for delay of, loss of or damage to a shipment of any prohibited item. The shipper agrees to Return Options indemnify FedEx Ground for any and all costs, fees and expenses FedEx Ground incurs as A. FedEx Ground return options are subject to all other terms and conditions provided a result of the shipper’s violation of any local, state or federal laws or regulations or from in the FedEx Ground claims regulations, and as a whole, the tariff. The contents of a tendering any prohibited item for shipment. return shipment are subject to the same restrictions and prohibited-item limitations as Proof of Delivery the original shipment. B. Written authorization from FedEx Ground is required to participate in the Package Shippers may obtain proof of package delivery, including A. Verification of Delivery. Returns Program (PRP). The maximum liability assumed by FedEx Ground for packages delivery date, online at fedex.com or by calling FedEx Customer Service at 1.800.GoFedEx returned through PRP, FedEx Print Return Label or FedEx E-Mail Return Label shall be 1.800.463.3339. There is no additional charge for this service. $100. The shipper may declare a value up to $25,000 for packages returned through the FedEx Ground may provide selected shippers a daily B. Shipment-Status Information. FedEx Ground Call Tag. The declared value of the FedEx Ground Call Tag may not exceed or weekly list generated from our shipment-status information. This list is provided so the value of the declared value on the original shipment. The shipper may not declare a that shippers will have a quick, abbreviated record of packages shipped and received. value for a package returned to FedEx Ground through a damage call tag. FedEx Ground shall Shipment-status files contain preliminary and incomplete delivery data. It is not intended not be liable for any damage to a shipment or claim arising out of the use of a return option or permitted to be used to file claims or to determine whether any individual shipment unless the package was lost during shipment or there was visible damage noted by the fails to meet FedEx Ground service commitments. driver at time of delivery. FedEx Ground shall not be liable for any concealed damage for With this option, FedEx Ground will send the shipper a C. Automatic Proof of Delivery. items returned by using PRP, FedEx Print Return Label or FedEx E-Mail Return Label. Receipt signature obtained at time of delivery for those packages designated as Indirect Signature of a shipment without written notice of damage on the delivery record is prima facie evi- Required, Direct Signature Required or Adult Signature Required. Enrollment is required dence that the shipment was delivered in good condition. The FedEx Ground liability for any prior to participation in the Automatic Proof of Delivery program. If authorized by FedEx loss or damage arising out of an authorized return shipment shall never exceed the actual Ground to participate in this program, FedEx Ground will provide the shipper with their amount of damage or the declared amount, whichever is lower. All other terms and condi- choice of letter of proofs of delivery, manifest proofs of delivery, or both, via any of the tions related to FedEx Ground claims regulations and, as a whole, the tariff, shall apply for following media: fax, U.S. Postal Service, FTP (file transfer protocol) or CD-ROM. Contact packages shipped through the use of a FedEx Ground return option. a FedEx account executive for details. D. P.O.D. Advantage. FedEx Ground may provide enrolled shippers weekly or monthly Tobacco Products reports of delivery information. This data is provided so shippers will have easy accessi- Tobacco products will be accepted only when shipped from a licensed dealer or distributor bility to delivery information. P.O.D. Advantage reports contain preliminary and incomplete to another licensed dealer or distributor. The shipper is solely responsible for compliance delivery data. It is not intended or permitted to be used to file claims or to determine with any applicable regulations, which may vary from state to state. whether any individual shipment fails to meet our service commitments. FedEx Ground will not be liable for its inability to provide P.O.D. information. An additional charge will be assessed. Undeliverable Shipments An undeliverable shipment is one that cannot be delivered for reasons that include, but Rate Quotations are not limited to, any of the following: • The recipient refuses to pay for a bill-recipient shipment. Rates and service quotations by FedEx Ground employees and agents are estimates and • The recipient refuses to accept the shipment. will be based upon information the shipper provides, but final rates and service may vary • The recipient’s delivery address cannot be located. based upon the shipment actually tendered and the application of this tariff. Rates quoted • The shipment was addressed to an area not served by FedEx. will vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper • The shipment’s contents or packaging are damaged to the point that rewrapping has discounts applied to his or her account and (3) the shipment is being dropped off at a is not possible. staffed FedEx location. • The shipment would likely cause damage or delay to other shipments or property • Shippers will be quoted FedEx Standard List Rates if: or injury to personnel. – they are FedEx account holders and they do not have discounts applied to their • The shipment contains prohibited items. account and they have a shipment picked up at their location or they drop off a • The recipient’s place of business is closed. shipment at a non-staffed FedEx drop-off location; or • No appropriate person was available to accept the shipment at a delivery location – they are non-FedEx account holders and they have a shipment picked up at their on the initial delivery attempt or reattempts. location or they drop off a shipment at a non-staffed FedEx drop-off location. • The shipment was improperly packaged. – they are non-FedEx account holders and they prepare a shipping label online A. Undeliverable shipments may be returned via FedEx Ground service at the payer’s at FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or expense. Shipments will be returned via FedEx Ground service at no additional charge non-staffed FedEx location. if the shipment is undeliverable because of damage to the shipment caused by FedEx. • Shippers will be quoted FedEx Retail Counter Rates if they ship at the counter in However, if the shipment is undeliverable for any other reason, FedEx Ground reserves staffed FedEx locations in the U.S. and pay with cash, check, debit or credit card the right to assess return transportation charges and fees to the original payer, along instead of shipping on their FedEx account. with the original transportation charges and fees. • Shippers will be quoted Account-Specific Rates if they have a FedEx account, B. Our money-back guarantee policy does not apply to undeliverable or returned have discounts applied to their account and if they charge their shipping to their shipments. FedEx account. C. If a shipment cannot be delivered or returned or if the shipper or recipient cannot For the most current information regarding areas served and delivery commit- be contacted, the shipment may be transferred or disposed of by FedEx at its sole ments, check online at fedex.com or contact FedEx Customer Service at 1.800.GoFedEx discretion, with or without notice, and the shipper, if known, agrees to pay any costs 1.800.463.3339. incurred in the disposal.

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Warranties by entering broker information on the Commercial Invoice or by selecting the broker select option and entering broker information in the automation device. If the importer FEDEX GROUND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND EXPRESSLY of record is self-clearing the shipment through customs, you must specifically indicate DISCLAIMS ANY AND ALL WARRANTIES. that on the shipment documentation or clearance fees may apply. The shipper agrees to provide all required documentation for the customs International Service Conditions clearance and certifies that all statements and information on said documentation, In addition to the preceding terms and conditions, the additional terms and conditions including documentation submitted electronically, are true and correct. The shipper below apply exclusively to international shipments to Canada. authorizes FedEx Ground to forward all information of any nature regarding shipments A. Billing: to any and all governmental or regulatory agencies that request or require such 1. Invoicing. Duties, taxes, clearance entry (brokerage) fees and ancillary clearance information. The shipper understands that making false declarations or statements service fees may be assessed on the contents of shipments destined for Canada. may result in civil and criminal penalties, including forfeiture and sale. These are payable by the importer of record (normally the consignee, unless if the shipper does not complete all documents required for carriage, or if the otherwise indicated) in the first instance. For FedEx International Ground brokerage- documents submitted are not appropriate for the services or destinations specified, inclusive shipments, duties and taxes may be billed to the shipper, recipient or third the shipper hereby authorizes FedEx Ground, where permitted by law, to complete, party. However, the payer of transportation charges will be billed for the clearance correct or replace the documents for the shipper at the shipper’s expense. However, entry fee in all cases. Charges to the shipper’s account in currencies other than FedEx Ground is not obligated to do so. U.S. dollars will be converted to U.S. dollars, using a weekly Wall Street Journal if a substitute form of Commercial Invoice is needed to complete delivery of the conversion rate corresponding to the pickup date of the shipment or, for FedEx shipment, and FedEx Ground completes such a document, the terms of this tariff International Ground Distribution, the date FedEx Ground takes possession of the will continue to govern. shipment. A service fee may apply. The clearance entry fee is subject to all When shipments are held by customs or other agencies because of incorrect or applicable Canadian taxes. missing documentation, FedEx Ground may attempt to notify the consignee or regardless of any payment instructions to the contrary, the shipper is ultimately shipper, as determined by local law. If the consignee or shipper fails to supply the liable for all charges and fees relating to a shipment, including, but not limited to, required information or documentation, the shipment may be determined to be any duties or taxes that FedEx Ground has advanced. Shippers are responsible for undeliverable. FedEx Ground assumes no responsibility for the inability to complete accurately completing all sections of the required export documentation and for a delivery due to incorrect or missing documentation. Shipments held by customs or the entry of accurate shipment information (including, but not limited to, commodity other agencies because of incorrect or missing documentation will require descriptions and values for duty) on the Commercial Invoice and in any electronic additional transit time. device or software program. 2. u.S. Import Shipments. Shipments originating outside the U.S. for delivery in the 2. Responsibility for Payment. The shipper is responsible for all charges, including U.S. are subject to local tariffs and the service conditions of FedEx Ground. These transportation charges, duties and clearance entry (brokerage) fees, ancillary service conditions include terms regarding the importation and customs clearance of clearance service fees, governmental penalties and fines, taxes, FedEx Ground shipments into the U.S. from Canada. attorney fees and legal costs related to this shipment, and charges related to u.S. Customs regulations require the Social Security Number (SSN) of an individual broker unassigned shipments, or broker select shipments where the broker and the Internal Revenue Service Employer Identification Number (EIN) of the U.S. information provided is incorrect. The shipper will also be responsible for any cost consignee for certain shipments being imported into the U.S. This information FedEx Ground may incur in returning shipments to the shipper or warehousing must be included on the Commercial Invoice for all U.S. import shipments. The EIN them, pending disposition. or SSN must be on file with the U.S. Customs Service. Any changes to a company Brokerage-inclusive service is the automatic default for FedEx B. Customs Clearance. address, or the EIN or SSN, should be provided to FedEx Ground for system updating. International Ground shipping on FedEx electronic shipping solutions. In some instances, at Shipments that arrive in the U.S. that do not have the correct EIN or SSN may be FedEx Ground’s option, FedEx Ground may accept instructions from the importer of record detained until that information can be obtained from the consignee or determined to use a designated customs broker other than the broker arranged by FedEx Ground or the otherwise. This requirement applies to shipments imported to the U.S. requiring broker designated by the shipper. In this case, the shipment will no longer be considered a a formal entry. brokerage-inclusive shipment. C. Duties and Taxes. In order to expedite customs clearance, FedEx Ground may elect When FedEx Ground arranges clearance services, a clearance entry fee will be added as to disburse duties and taxes on the importer’s behalf. A FedEx Ground agent or employee a surcharge to the transportation invoice to cover processes required to check the Commercial may contact the importer to confirm arrangements for reimbursement of amounts to be Invoice submitted with the shipment and to complete entry preparation procedures required disbursed. For brokerage-inclusive shipments, duties and taxes may generally be billed to by either U.S. Customs and Border Protection or the Canada Border Services Agency, the shipper, consignee or third party as designated on the Commercial Invoice or entered including calculation of applicable duties and taxes for each type of commodity included in the in an automation device. shipment. if a consignee from whom reimbursement is requested refuses to pay assessed duties 1. u.S. Export Shipments. You are responsible for and warrant your compliance with all and taxes, FedEx Ground may bill the shipper. If the shipper refuses to make satisfactory applicable laws, rules and regulations, including, but not limited to, the export laws arrangements for reimbursement, the shipment may be placed into a general order or customs- and government regulations of any country to, from, through or over which your bonded warehouse. The shipper remains liable for all amounts advanced by FedEx Ground. shipment may be carried. You agree to furnish such information and complete and D. Inspection of Shipments. FedEx Ground, or its agents or brokers, may open and attach to the shipment such documents as necessary to comply with such laws, rules inspect any or all packages in a shipment at any time. This action may be initiated by and regulations. FedEx Ground or at the request of government authorities. in addition, you specifically warrant that you will not tender any shipments to us if you E. Postal Codes and Telephone Numbers. The consignee’s postal code, telephone are listed on the Denied Persons List maintained by the U.S. Department of Commerce. number and contact name are critical information and should be included on both the You also warrant that you will not attempt to ship to persons or entities listed as Commercial Invoice and address label. Specially Designated Nationals or Blocked Persons by the U.S. Treasury Department F. Prohibited Items. Subject to the terms and conditions of the FedEx Ground Tariff, and that you will not ship items requiring a State Department license. FedEx Ground will FedEx Ground will not ship the following prohibited goods to Canada. This list is not not carry shipments that violate any U.S. export laws. We assume no liability to you or all-inclusive and is subject to modification without notice. FedEx Ground reserves the any other person for any loss or expense — including, but not limited to, fines and penal- right to open and inspect any package tendered for delivery. FedEx Ground will refuse ties — if you fail to comply with any export laws, rules or regulations. and may return any shipment that is considered unsafe, unlawful, or violates the terms Shipments crossing international borders must be cleared through customs in the and conditions of the FedEx Ground Tariff. destination country before being delivered to the consignee. You are responsible 1. alcoholic beverages. for providing FedEx with the importer of record’s customs broker. This can be done 2. ammunition of any kind.

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3. all live animals, dead animals and animals that have been mounted. Additional Information te r ms RevieW 4. Money, cash, coins, currency, paper money and negotiable instruments equivalent to For additional information on shipping with FedEx, please consult the additional cash, such as endorsed stocks, bonds and cash letters. sections of the FedEx Service Guide: Services and Rates and the FedEx Express Terms 5. Collectible coins and stamps. and Conditions. You can also call us at 1.800.GoFedEx 1.800.463.3339. 6. dangerous goods. 7. Firearms, weaponry and their parts (and replicas thereof). © 2009 FedEx. All rights reserved. 8. Explosives, fireworks, flares, matches. 9. Furs. 10. Hazardous materials and hazardous waste, including, but not limited to, used hypodermic needles, syringes or other medical waste (shipments to Canada classified as “Other Regulated Materials — Domestic” [ORM-D] are allowed if they contain consumer commodities only and are properly labeled). 11. Human corpses, human organs or body parts, human and animal embryos, or cremated or disinterred human remains. 12. Perishables (including, but not limited to, perishable food/foodstuffs/beverages, perishable pharmaceuticals, and any other items requiring refrigeration or other environmental controls). 13. Plants, plant materials and seeds, including cut flowers. 14. Pornographic and/or obscene material. 15. tobacco, cigarettes and tobacco products. 16. Personal items declared as personal effects or unaccompanied baggage. (Personal items not declared as personal effects are acceptable; duties and taxes may apply.) 17. Lottery tickets and gambling devices where prohibited by law. 18. Shipments being processed under: a. duty drawback claims unless advance arrangements are made b. temporary Import Bonds c. u.S. State Department licenses d. Carnets e. u.S. Drug Enforcement Administration export permit f. Letters of credit g. Certificate of Registration h. Shipments moving into or out of United States Foreign Trade Zones or bonded warehouses. 19. Shipments that may cause damage to, or delay of, equipment, personnel or other shipments. 20. Shipments that require FedEx Ground to obtain any special license or permit for transportation, importation or exportation. 21. Shipments whose carriage, importation or exportation is prohibited by any law, statute or regulation. 22. Packages that are wet, leaking or emit an odor of any kind. 23. improperly packaged shipments. 24. Waste or garbage for disposal. 25. Live insects. 26. any commodity that requires Electronic Export Information (formerly known as the Shipper’s Export Declaration, or SED). G. Rural Surcharges. Canada packages destined to the Yukon, Northwest Territories, Nunavut and Labrador are restricted to a maximum 70-lb. weight limit and will incur an additional charge. The additional charge is in addition to applicable transportation charges. H. Shipper Warranty. The shipper warrants that each article in each shipment will possess the required paperwork to export, will be properly described on the Commercial Invoice, will be acceptable for transport by FedEx Ground, and will be properly marked, addressed and packaged to ensure safe transportation with ordinary care in handling. I. Undeliverable Shipments. The shipper may elect to have a shipment returned if the shipment is refused by the consignee or for any other reason cannot be delivered. If a shipment is returned to the shipper, the shipper is responsible for payment of both the original transportation charges and the return charges. All duties and taxes, assessed in the destination country as well as the origin country upon return, are also the responsi- bility of the shipper. All return charges are payable immediately upon request. a shipper may elect to “abandon” the shipment in the destination country. If a shipment is abandoned, FedEx Ground, at its discretion, reserves the right to dispose of the merchandise. The shipper will be responsible for any charges associated with disposal.

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B 1Day Freight, FedEx ...... 5, 11 Banding Shipments ...... 28, 32 2Day, FedEx ...... 5, 7 Bar-Code Labels, FedEx Ground (International and U.S.) ...... 37 2Day Freight, FedEx ...... 5, 11 Billable Stamps, FedEx Express ...... 19 3Day Freight, FedEx ...... 5, 11 Billing Online, FedEx ...... 46 10kg Box, FedEx ...... 9, 31 Billing Options ...... 46 25kg Box, FedEx ...... 9, 31 Biological Substances (Category B), Packaging ...... 23, 31 Blood, Urine and Clinical Sample Shipments, Packaging ...... 29 A Booking Freight ...... 11–12 Boxes, FedEx ...... 9, 30–31 Accessible Dangerous Goods. See Dangerous Goods (Express) Boxes, Tips for Preparing ...... 28–29 Account, Open an Brochures, Mailing. See FedEx International MailService Online: fedex.com/us/newcustomer Broker Select Option ...... 17, 123 Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Bulk Shipments. See Consolidated Shipments Account Management Options ...... 46 Business Resources ...... 35, 43 See also My FedEx Online: fedex.com/us/account Additional Document Charge (FedEx International Next Flight) ...... 113, 115 C Additional Handling Surcharge ...... 122 Call Tag, FedEx Ground ...... 18, 128 Additional Service Options ...... 14–17 Canada Additional Shipping Fees ...... 82, 113, 115, 120–132 Express Rates ...... 90–91 Additional Weight Charges (FedEx International Next Flight) ...... 113, 115 FedEx Crossborder Solutions ...... 13 Address Checker. See FedEx Ship Manager at fedex.com Ground Rates ...... 92 Address Correction Fee ...... 122 Zones ...... 87 Addressing and Labeling ...... 28, 32 See also International Services Adjustments, Filing ...... 46 Cargo Services ...... 5, 12 Adult Signature Required ...... 14, 127 Car Parts, Packaging ...... 29 Advance Confirmation ...... 11–12 Catalogs, Mailing. See FedEx International MailService Advanced Tracking via My FedEx ...... 45 CD Burning Services ...... 43 AESDirect ...... 38, 39 Certificate of Origin ...... 38, 42 After Hours Pickup or Delivery Fee (FedEx SameDay) ...... 82 Change of Air Waybill Charge ...... 124 Air Cargo Services ...... 5, 12 Charges, Other ...... 82, 113, 115, 120–132 Air Waybills Charter an Aircraft ...... 17 FedEx Expanded Service International Air Waybill ...... 36 E-mail: [email protected] FedEx IATA (023) Air Waybill ...... 12, 36 Call: 1.800.238.0181 FedEx International Air Waybill ...... 36 Checklist, Shipping ...... 3 IATA Neutral Air Waybill ...... 12, 36 Choose a Delivery Solution ...... 5 Airbill, FedEx US ...... 36 Online: fedex.com/us/services Aircraft, Chartering ...... 17 Claims ...... 46 Airport-to-Airport Services ...... 5, 12 Call: 1.800.GoFedEx 1.800.463.3339 and say “claims” Alaska and Hawaii Clearance Entry Fee ...... 124 pickup or Delivery Fee (FedEx SameDay) ...... 82 Clinical Pak, FedEx ...... 31 rates, Inbound ...... 71–73, 81 Clinical Samples, Packaging ...... 29 rates, Outbound ...... 74–76, 81 C.O.D. (Collect on Delivery) Options. See FedEx Collect on Delivery (C.O.D.); FedEx Ground rates, Within ...... 77–79, 81 c.O.D. (Collect on Delivery); FedEx Ground Electronic C.O.D. (E.C.O.D.) rural Delivery Fee ...... 132 Combustible Materials. See Dangerous Goods (Express) Alcohol Shipments Commercial Invoice ...... 38, 40–41 Online: fedex.com/us/wine Computer Services ...... 43 Alternate Address Pickup Fee, FedEx Ground ...... 128 Computer Shipments, Packaging ...... 29 Ancillary Clearance Service Fees for Special Import Clearance ...... 123 Confirmation of Delivery ...... 14–15, 45 Apply for an Account Consolidated Return Service. See FedEx Return System Online: fedex.com/us/newcustomer Consolidated Shipments Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup” FedEx Ground Multiweight ...... 5, 13 Appointment Delivery (FedEx International Priority DirectDistribution Freight) ...... 12 FedEx International MailService ...... 5, 10 Appointment Home Delivery, FedEx ...... 8, 129 FedEx International Premium ...... 5, 12 Artwork, Packaging ...... 29 FedEx International Priority DirectDistribution ...... 5, 10 At-a-Glance Chart, FedEx Services ...... 5 FedEx International Priority DirectDistribution Freight ...... 5, 12 At-a-Glance Chart, Fees and Other Shipping Information ...... 120–121 FedEx SmartPost ...... 5, 8 Authorized ShipCenter Locations, FedEx ...... 44 Controlled Exports...... 17, 129 Online: fedex.com/us/dropoff Copying Services ...... 43–44 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Corrosive Materials. See Dangerous Goods (Express); Hazardous Materials (Ground) Automated Export System (AES). See AESDirect Courier Pickup Charge...... 124 Automated Shipping Solutions ...... 33 Courier Service. See Package Pickup Automatic Proof of Delivery, FedEx Ground ...... 15 Critical Shipments. See FedEx Custom Critical Automotive and Mechanical Parts, Packaging ...... 29 Crossborder Solutions, FedEx...... 13 Online: fedex.com/international/crossborder 176 fedex.com 1.800.GoFedEx 1.800.463.3339 Currency Conversion Fee ...... 124index Domestic Services ...... 5, 6–8, 11, 13 INDEX Custom Critical, FedEx ...... 5, 13, inside back cover Door-to-Door Freight Rates ...... 83, 117–118 Online: customcritical.fedex.com Drop Boxes, FedEx Express ...... 44 Call: 1.800.762.3787 Online: fedex.com/us/dropoff Customer Service, Express and Ground Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Call: 1.800.GoFedEx 1.800.463.3339 Drop-Off and Hold-at-Location Freight Rates ...... 117–118 Customer Service, Express Freight (International and U.S.) Drop-Off Freight Rates ...... 117–118 Call: 1.800.332.0807 Drop-Off Locations ...... 43–44 Customer Service, International Online: fedex.com/us/dropoff Call: 1.800.GoFedEx 1.800.463.3339 and say “international services” Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Customs Broker. See FedEx International Broker Select Drop-Ship Deliveries. See FedEx International Ground Distribution Customs Clearance ...... 10, 17, 37, 38, 40–41 Dry Ice. See Dangerous Goods (Express); Hazardous Materials (Ground) Customs Documentation ...... 38, 40–41 Duties and Taxes ...... 127 DVD Burning Services ...... 43 D Damage. See Claims E Dangerous Goods (Express) ...... 20–23 E-Mail Return Label, FedEx ...... 19, 128 Fees ...... 125 Early-Morning Services. See FedEx First Overnight; FedEx International First packaging ...... 22–23 EDI (Electronic Data Interchange), FedEx ...... 46 training Seminars ...... 20, 22 EEI (Electronic Export Information) ...... 38, 39 Online: fedex.com/us/services/options/dangerousgoods Electronic C.O.D. (E.C.O.D.), FedEx Ground ...... 16, 128 Call: 1.800.GoFedEx 1.800.463.3339 and say “dangerous goods” Electronic Data Interchange (EDI), FedEx ...... 46 See also Hazardous Materials (Ground) Electronic Devices, Packaging ...... 29 Date Certain Home Delivery, FedEx ...... 8, 129 Electronic Export Information (EEI) ...... 38, 39 Deaf, Telecommunications Device for the Online: fedex.com/eei Call: 1.800.238.4461 Electronic Export Information Filing Fee ...... 113, 127 Declared Value Charge ...... 113, 115, 125 Electronic Funds Transfer (EFT) ...... 46 Delivery and Pickup Charges ...... 82, 113, 115, 120–132 Emergency Shipments. See FedEx Custom Critical; FedEx International Next Flight; FedEx Delivery Area Surcharge ...... 125 SameDay; FedEx SameDay City; FedEx SameDay Freight Delivery Charge for Additional Document Shipments Engines and Transmissions, Packaging ...... 29 (FedEx International Next Flight) ...... 113, 115 Envelopes, FedEx ...... 30 Delivery Confirmation ...... 14–15, 45 Environment ...... Inside front cover, 30 Delivery Options ...... 14–17 Evening Home Delivery, FedEx ...... 8, 129 Delivery Reattempt Charge ...... 82, 126 Excess Mileage Fee (FedEx SameDay) ...... 82 Delivery Reattempts ...... 126 Excise Taxes ...... 49 Delivery Services ...... 6–13 Expanded Service International Air Waybill, FedEx ...... 36 See also FedEx Custom Critical; FedEx Express Services; FedEx Freight and FedEx Expedited Freight Services, FedEx national LTL; FedEx Ground Services; FedEx Trade Networks Call: 1.800.398.0625 Online: fedex.com/us/services Explosives. See Dangerous Goods (Express); Hazardous Materials (Ground) Delivery Signature Options, FedEx ...... 14, 127 Export AgentFile, FedEx ...... 33, 39, 127 Delivery Times ...... 6–13 Export Documentation, U.S. Online: fedex.com certificate of Origin ...... 38, 42 Call: 1.800.GoFedEx 1.800.463.3339 commercial Invoice ...... 38, 40–41 Determine Rates ...... 49, 84, 87, 112, 114, 116, 119 Electronic Export Information (EEI) ...... 38–39 Diagnostic Specimens, Packaging ...... 29 Online: fedex.com/us/services/processshipment Dimensional Weight ...... 6, 126 Export of Controlled Items ...... 17, 129 Direct Signature Required ...... 14, 127 Export Shipments ...... 9–10, 12–13 Distribution Services ...... 10, 12 Express Billable Stamps, FedEx ...... 19 Documentation Express Freight, Loading and Stacking of ...... 32 certificate of Origin ...... 38, 42 Express Freight Customer Service commercial Invoice ...... 38, 40–41 Call: 1.800.332.0807 Electronic Export Information (EEI) ...... 38, 39 Express Freight Services, International ...... 5, 12 FedEx Expanded Service International Air Waybill ...... 36 countries Served ...... 87, 116, 119 FedEx Ground Bar-Code Labels ...... 37 Fees and Other Shipping Information ...... 120–132 FedEx Ground International Shipment Label ...... 37 packaging ...... 32 FedEx Ground Pick-Up Record (U.S. and International) ...... 37 rates ...... 89, 117–119 FedEx International Air Waybill ...... 36 Zones—Canada ...... 87 FedEx Ship Manager at fedex.com...... 33 Zones—Worldwide ...... 116, 119 FedEx US Airbill ...... 36 Online: fedex.com/us/services Online: fedex.com/us/services/processshipment See also FedEx International Airport-to-Airport; FedEx International Economy Freight; FedEx International Express Freight (IXF); FedEx International Premium; FedEx International Priority DirectDistribution Freight; FedEx International Priority Freight

fedex.com 1.800.GoFedEx 1.800.463.3339 177 INDEX

E (cont.) Express Freight Services, U.S...... 5, 11 FedEx 10kg Box ...... 9, 31 Fees and Other Shipping Information ...... 82, 120–132 FedEx 25kg Box ...... 9, 31 packaging ...... 32 FedEx Account, Open a rates ...... 82–83 Online: fedex.com/us/newcustomer Online: fedex.com/us/services Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup” See also FedEx 1Day Freight; FedEx 2Day Freight; FedEx 3Day Freight; FedEx FedEx Address Checker. See FedEx Ship Manager at fedex.com SameDay Freight FedEx Appointment Home Delivery ...... 8, 129 Express Package Services, International ...... 5, 9–10 FedEx Authorized ShipCenter Locations ...... 44 countries Served ...... 84–87 Online: fedex.com/us/dropoff Fees and Other Shipping Information ...... 113, 115, 120–132 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” packaging ...... 28–31 FedEx Billable Stamps ...... 19 rates ...... 88–115 FedEx Billing Online ...... 46 Zones—Canada ...... 87 FedEx Boxes ...... 30–31 Zones—Worldwide ...... 84–86, 112–115 FedEx Call Tags ...... 18, 128 Online: fedex.com/us/services FedEx Charters ...... 17 See also FedEx International Economy; FedEx International First; FedEx International E-Mail: [email protected] mailService; FedEx International Next Flight; FedEx International Priority; FedEx Call: 1.800.238.0181 International Priority DirectDistribution FedEx Clinical Pak ...... 31 Express Package Services, U.S...... 5, 6–7 FedEx Collect on Delivery (C.O.D.) ...... 16, 127 Fees and Other Shipping Information ...... 82, 120–132 FedEx Consolidated Return Service. See FedEx Return System packaging ...... 28–31 FedEx Crossborder Solutions ...... 13 rates ...... 50–82 Online: fedex.com/international/crossborder Online: fedex.com/us/services FedEx Custom Critical ...... 5, 13, inside back cover See also FedEx 2Day; FedEx Express Saver; FedEx First Overnight; FedEx Priority Online: customcritical.fedex.com overnight; FedEx SameDay; FedEx SameDay City; FedEx Standard Overnight Call: 1.800.762.3787 Express Prepaid Stamps, FedEx ...... 19 FedEx Date Certain Home Delivery ...... 8, 129 Express Saver, FedEx ...... 5, 7 FedEx Delivery Signature Options ...... 14, 127 Express Services, FedEx ...... 5, 6–7, 9–12, inside back cover FedEx Desktop ...... 45 Online: fedex.com/us/express/main Online: fedex.com/desktop Call: 1.800.GoFedEx 1.800.463.3339 FedEx E-Mail Return Label ...... 19, 128 ExpressTag, FedEx ...... 18, 128 FedEx Electronic Data Interchange (EDI) ...... 46 Extended Service Area Delivery Fee ...... 127 FedEx Envelopes ...... 30 Extended Service Area Pickup Fee ...... 127 FedEx Evening Home Delivery ...... 8, 129 Extra-Large Packages ...... 131 FedEx Expanded Service International Air Waybill ...... 36 Extra Services Charge ...... 127 FedEx Expedited Freight Services Call: 1.800.398.0625 F FedEx Export AgentFile ...... 33, 39, 127 FedEx Express Airbills and Air Waybills ...... 36 FedEx 1Day Freight ...... 5, 11 FedEx Express Billable Stamps ...... 19 Fees and Other Shipping Information ...... 120–132 FedEx Express Drop Boxes ...... 44 packaging ...... 32 Online: fedex.com/us/dropoff rates ...... 83 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Service Information ...... 11 FedEx Express Freight Customer Service See also Express Freight Services, U.S. Call: 1.800.332.0807 FedEx 2Day ...... 5, 7 FedEx Express Multiweight ...... 7, 80–81, 89, 106 Fees and Other Shipping Information ...... 120–132 FedEx Express Packaging Options ...... 30–31 packaging ...... 28–31 FedEx Express Prepaid Stamps ...... 19 rates ...... 50–76, 80–81 FedEx Express Saver ...... 5, 7 Service Information ...... 7 Fees and Other Shipping Information ...... 120–132 See also Express Package Services, U.S. packaging ...... 28–31 FedEx 2Day Freight ...... 5, 11 rates ...... 50–70, 80 Fees and Other Shipping Information ...... 120–132 Service Information ...... 7 packaging ...... 32 See also Express Package Services, U.S. rates ...... 83 FedEx Express Services...... 5, 6–7, 9–12, inside back cover Service Information ...... 11 Online: fedex.com/us/express/main See also Express Freight Services, U.S. Call: 1.800.GoFedEx 1.800.463.3339 FedEx 3Day Freight ...... 5, 11 See also Express Freight Services, International; Express Freight Services, U.S.; Fees and Other Shipping Information ...... 120–132 Express Package Services, International; Express Package Services, U.S. packaging ...... 32 FedEx Express Terms and Conditions ...... 135–160 rates ...... 83 FedEx ExpressTag ...... 18, 128 Service Information ...... 11 See also Express Freight Services, U.S.

178 fedex.com 1.800.GoFedEx 1.800.463.3339 FedEx First Overnight ...... index 5, 6 FedEx International Economy Freight ...... 5, 12 INDEX Fees and Other Shipping Information ...... 120–132 countries Served ...... 87, 116 packaging ...... 28–31 Fees and Other Shipping Information ...... 120–132 rates ...... 50–76, 80–81 packaging ...... 32 Service Information ...... 6 rates ...... 89, 117 See also Express Package Services, U.S. Service Information ...... 12 FedEx Freight and FedEx National LTL ...... 5, 13, inside back cover Zones—Canada ...... 87 Online: fedex.com/us/freight/main Zones—Worldwide ...... 116 Call: 1.866.393.4585 See also Express Freight Services, International FedEx Global Supply Chain Services ...... Inside back cover FedEx International Express Freight (IXF) ...... 12 Online: fedex.com/us/supplychain/main Call: 1.800.332.0807 Call: 1.800.GoFedEx 1.800.463.3339 See also Express Freight Services, International FedEx Global Trade Manager ...... 17, 33, 38 FedEx International First ...... 5, 9 FedEx Ground ...... 5, 8 countries Served ...... 84–86 Fees and Other Shipping Information ...... 120–132 Fees and Other Shipping Information ...... 120–132 packaging ...... 28–29 packaging ...... 28–31 rates ...... 50–79 rates—U.S. Export ...... 94–95, 98, 106 Service Information ...... 8 rates—U.S. Import ...... 107–108 See also Ground Services, U.S. Service Information ...... 9 FedEx Ground Alternate Address Pickup Fee ...... 128 Zones ...... 84–86 FedEx Ground Automatic Proof of Delivery ...... 15 See also Express Package Services, International FedEx Ground Bar-Code Labels (International and U.S.) ...... 37 FedEx International Ground ...... 5, 10 FedEx Ground Call Tag ...... 18, 128 Fees and Other Shipping Information ...... 120–132 FedEx Ground C.O.D. (Collect on Delivery) ...... 16, 128 packaging ...... 28–29 FedEx Ground COLLECT ...... 16 rates ...... 92 FedEx Ground Electronic C.O.D. (E.C.O.D.) ...... 16, 128 Service Information ...... 10 FedEx Ground International Shipment Label ...... 37 Zones—Canada ...... 87 FedEx Ground Multiweight ...... 5, 13 See also Ground Services, International FedEx Ground Package Returns Program ...... 19 FedEx International Ground Distribution ...... 5, 10 FedEx Ground Pick-Up Record (U.S. and International) ...... 37 FedEx International Ground Shipments, Additional Steps ...... 37 FedEx Ground P.O.D. Advantage ...... 15, 128 FedEx International MailService ...... 5, 10 FedEx Ground Services ...... 5, 8, 10, 13, inside back cover Online: fedex.com/us/fims/howitworks Online: fedex.com/us/ground/main See also Express Package Services, International Call: 1.800.GoFedEx 1.800.463.3339 FedEx International Next Flight ...... 5, 9 FedEx Ground Tariff ...... 161–175 Additional Fees and Other Shipping Information ...... 113, 115 FedEx Home Delivery ...... 5, 8, inside back cover cities Served ...... 112–115 Fees and Other Shipping Information ...... 120–132 packaging ...... 28–31 packaging ...... 28–29 rates—U.S. Export ...... 112–113 premium Service Upgrades ...... 8, 129 rates—U.S. Import ...... 114–115 rates ...... 50–78 Service Information ...... 9 Service Information ...... 8 Zones—U.S. Export ...... 112–113 See also Ground Services, U.S. Zones—U.S. Import ...... 114–115 FedEx IATA (023) Air Waybill ...... 12, 36 See also Express Package Services, International FedEx InSight ...... 45 FedEx International Premium ...... 5, 12 FedEx International Air Waybill ...... 36 countries Served ...... 119 FedEx International Airport-to-Airport ...... 12 Fees and Other Shipping Information ...... 120–132 Call: 1.800.332.0807 packaging ...... 32 See also Express Freight Services, International pickup Charge ...... 131 FedEx International Broker Select ...... 17, 123 rates ...... 119 FedEx International Controlled Export ...... 17, 129 Service Information ...... 12 FedEx International Customer Service Zones ...... 119 Call: 1.800.GoFedEx 1.800.463.3339 and say “international services” See also Express Freight Services, International FedEx International Economy ...... 5, 9 FedEx International Priority ...... 5, 9 countries Served ...... 84–87 countries Served ...... 84–87 Fees and Other Shipping Information ...... 120–132 Fees and Other Shipping Information ...... 120–132 packaging ...... 28–31 packaging ...... 28–31 rates—U.S. Export ...... 88–91, 93–106 rates—U.S. Export ...... 88–91, 93–106 rates—U.S. Import ...... 111 rates—U.S. Import ...... 109–110 Service Information ...... 9 Service Information ...... 9 Zones—Canada ...... 87 Zones—Canada ...... 87 Zones—Worldwide ...... 84–86 Zones—Worldwide ...... 84–86 See also Express Package Services, International See also Express Package Services, International

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F (cont.) FedEx International Priority DirectDistribution ...... 5, 10 FedEx SmartPost ...... 5, 8 FedEx International Priority DirectDistribution Freight ...... 5, 12 Call: 1.800.GoFedEx 1.800.463.3339 FedEx International Priority Freight ...... 5, 12 FedEx Stamps ...... 19 countries Served ...... 87, 116 FedEx Standard Overnight ...... 5, 7 Fees and Other Shipping Information ...... 120–132 Fees and Other Shipping Information ...... 120–132 packaging ...... 32 packaging ...... 28–31 rates—U.S. Export ...... 89, 117 rates ...... 50–76, 80–81 rates—U.S. Import ...... 118 Service Information ...... 7 Service Information ...... 12 See also Express Package Services, U.S. Zones—Canada ...... 87 FedEx Trade Networks ...... 5, 13, inside back cover Zones—Worldwide ...... 116 Online: ftn.fedex.com See also Express Freight Services, International Call: 1.800.249.2953 FedEx Kinko’s. See FedEx Office FedEx Tube ...... 31 FedEx Laptop Box ...... 29 FedEx UN 3373 Pak ...... 31 FedEx Mobile ...... 33, 35 FedEx US Airbill ...... 36 FedEx Money-Back Guarantee ...... 6, 8, 10 FedEx Web Services ...... 33 FedEx National LTL and FedEx Freight ...... 5, 13, inside back cover Online: fedex.com/developer Online: fedex.com/us/national/main FedEx World Service Center Locations ...... 44 Call: 1.866.393.4585 Online: fedex.com/us/dropoff FedEx Office ...... 43, inside back cover Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Online: fedex.com FedEx Zone Locator Call: 1.800.GoFedEx 1.800.463.3339 and say “office and print services” Online: fedex.com/us/rates/ratetools.html FedEx Packaging Design and Development Call: 1.800.GoFedEx 1.800.463.3339 Call: 1.800.633.7019 fedex.com ...... 34–35 FedEx Padded Pak ...... 30 Fee Changes in 2009 ...... 2 FedEx Pak ...... 30 Online: fedex.com/us/rates2009 FedEx Prepaid Stamps ...... 19 Fees ...... 2, 82, 113, 115, 120–132 FedEx Print Return Label ...... 18, 129 Filing a Claim ...... 46 FedEx Priority Overnight ...... 5, 6 Call: 1.800.GoFedEx 1.800.463.3339 and say “claims” Fees and Other Shipping Information ...... 120–132 Film, Packaging Undeveloped ...... 29 packaging ...... 28–31 Finding FedEx Zones. See FedEx Zone Locator rates ...... 50–81 First Overnight, FedEx ...... 5, 6 Service Information ...... 6 Flammables. See Dangerous Goods (Express); Hazardous Materials (Ground) See also Express Package Services, U.S. Food, Packaging ...... 29 FedEx Retail Counter Rates ...... 44, 49 Forms. See Documentation Online: fedex.com/us/rates/ratetools.html Fragile Items, Packaging ...... 28–29 FedEx Return Labels ...... 18–19, 128, 129 Freight, FedEx ...... 5, 13, inside back cover FedEx Return System ...... 19 Online: fedex.com/us/freight/main FedEx SameDay ...... 5, 6 Call: 1.866.393.4585 packaging ...... 28–31 Freight, Tips for Packaging ...... 32 rates ...... 82 Freight Customer Service, FedEx Express Service Information ...... 6 Call: 1.800.332.0807 Special Handling Fees and Other Charges ...... 82 Freight Services, FedEx Expedited See also Express Package Services, U.S. Call: 1.800.398.0625 FedEx SameDay City ...... 5, 6 Freight Services, International ...... 5, 12–13 packaging ...... 28–32 Freight Services, U.S...... 5, 6, 11, 13 rates ...... 82 Fuel Surcharge ...... 129 Service Information ...... 6 Fulfillment Services. See FedEx Global Supply Chain Services Special Handling Fees and Other Charges ...... 82 See also Express Freight Services, U.S.; Express Package Services, U.S. G FedEx SameDay Freight ...... 5, 11 Girth and Length, Calculating ...... 6 packaging ...... 32 Global Shipping Services ...... 9–10, 12–13 rates ...... 82 Global Supply Chain Services, FedEx ...... Inside back cover Service Information ...... 11 Online: fedex.com/us/supplychain/main Special Handling Fees and Other Charges ...... 82 Call: 1.800.GoFedEx 1.800.463.3339 See also Express Freight Services, U.S. Global Trade Manager, FedEx ...... 17, 33, 38 FedEx Services At-a-Glance Chart ...... 5 Ground, FedEx ...... 5, 8 FedEx Ship Manager at fedex.com ...... 33 Ground Alternate Address Pickup Fee, FedEx ...... 128 Online: fedex.com/us/ship Ground Automatic Proof of Delivery, FedEx ...... 15 FedEx Ship Manager Server ...... 33 Ground Bar-Code Labels (International and U.S.), FedEx ...... 37 FedEx Ship Manager Software ...... 33 Ground Call Tag, FedEx ...... 18, 128 FedEx Signature Proof of Delivery ...... 15, 45, 132

180 fedex.com 1.800.GoFedEx 1.800.463.3339 I

Ground C.O.D. (Collect on Delivery), FedEx ...... 16, index 128 IATA (023) Air Waybill, FedEx ...... 12, 36 INDEX Ground COLLECT, FedEx ...... 16 IATA Neutral Air Waybill ...... 12, 36 Ground Electronic C.O.D. (E.C.O.D.), FedEx ...... 16, 128 Import Ancillary Clearance Service Fees, U.S...... 123 Ground International Shipment Label, FedEx ...... 37 Import Rates ...... 107–111, 114–115, 118 Ground Multiweight, FedEx ...... 5, 13 Inaccessible Dangerous Goods. See Dangerous Goods (Express) Ground Package Returns Program, FedEx ...... 19 Indirect Signature Required ...... 14, 127 Ground Pick-Up Record, FedEx ...... 37 Infectious Substances. See Dangerous Goods (Express) Ground P.O.D. Advantage, FedEx ...... 15, 128 Inside Delivery Charge ...... 129 Ground Services ...... 5, 8, 10, 13, inside back cover Inside Pickup Charge ...... 129 Online: fedex.com/us/ground/main InSight, FedEx ...... 45 Call: 1.800.GoFedEx 1.800.463.3339 International Air Cargo Services ...... 5, 12 Ground Services, International ...... 5, 10, 13 See also FedEx International Airport-to-Airport; FedEx International Express Freight (IXF); Fees and Other Shipping Information ...... 120–132 FedEx International Premium packaging ...... 28–29 International Air Waybill, FedEx ...... 36 rates ...... 92 International Airport-to-Airport, FedEx ...... 12 Zones—Canada ...... 87 International Broker Select, FedEx ...... 17, 123 Online: fedex.com/us/services International Controlled Export, FedEx ...... 17, 129 See also FedEx Ground Multiweight; FedEx International Ground; FedEx International International Customer Service Ground Distribution Online: fedex.com Ground Services, U.S...... 5, 8, 13 Call: 1.800.GoFedEx 1.800.463.3339 and say “international services” Fees and Other Shipping Information ...... 120–132 International Documentation. See Documentation; FedEx Global Trade Manager packaging ...... 28–29 International Economy, FedEx ...... 5, 9 premium Service Upgrades ...... 8, 129 International Economy Freight, FedEx ...... 5, 12 rates ...... 50–79 International Express Freight (IXF), FedEx ...... 12 Online: fedex.com/us/services International First, FedEx ...... 5, 9 See also FedEx Ground; FedEx Ground Multiweight; FedEx Home Delivery; International Freight Services...... 5, 12–13 FedEx SmartPost International Ground, FedEx ...... 5, 10 Guarantee, FedEx Money-Back ...... 6, 8, 10 International Ground Distribution, FedEx ...... 5, 10 International MailService, FedEx ...... 5, 10 H International Next Flight, FedEx ...... 5, 9 International Out-of-Delivery-Area Surcharge ...... 130 Hand Carry Fee (FedEx International Next Flight) ...... 113, 115 International Out-of-Pickup-Area Surcharge ...... 130 Hawaii and Alaska International Package Services...... 5, 9–10 pickup or Delivery Fee (FedEx SameDay) ...... 82 International Premium, FedEx ...... 5, 12 rates, Inbound ...... 71–73, 81 International Priority, FedEx ...... 5, 9 rates, Outbound ...... 74–76, 81 International Priority DirectDistribution, FedEx ...... 5, 10 rates, Within ...... 77–79, 81 International Priority DirectDistribution Freight, FedEx ...... 5, 12 rural Delivery Fee ...... 132 International Priority Freight, FedEx ...... 5, 12 Hazardous Materials (Ground) ...... 24–27 International Regulatory Consulting Fees ...... 129 Call: 1.800.851.3336 training Seminars ...... 24, 26 International Services ...... 5, 9–10, 12–13 Online: fedex.com/us/services/options/hazmat International Shipment Label, FedEx Ground ...... 37 Call: 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials” International Shipping Resources See also Dangerous Goods (Express); FedEx Custom Critical Online: fedex.com/us/international High-Security Shipments. See FedEx Custom Critical See also FedEx Global Trade Manager High-Value Freight Shipments. See FedEx Custom Critical Internet Access Services ...... 43 Hold at FedEx Location Service ...... 15 Internet Resources ...... Inside front cover, 34–35 Hold-at-Location Freight Rates ...... 117–118 Online: fedex.com Holiday or Weekend Delivery Charge (FedEx International Next Flight) ...... 113, 115 Invoicing and Payment Options ...... 46 Holiday Pickup or Delivery Fee ...... 82, 113, 115 IXF. See FedEx International Express Freight (IXF) Holiday Schedule Online: fedex.com Home Delivery, FedEx ...... 5, 8 K Home Delivery, FedEx Appointment ...... 8, 129 Kinko’s, FedEx. See FedEx Office Home Delivery, FedEx Date Certain ...... 8, 129 Home Delivery, FedEx Evening ...... 8, 129 L Home Delivery Premium Service Upgrades, FedEx ...... 8, 129 Label, FedEx Ground International Shipment ...... 37 How to Pack ...... 28–29, 32 Labeling and Addressing ...... 28, 32 Online: fedex.com/us/services/packageshipment Labels, FedEx E-Mail and Print Return ...... 18–19, 128, 129 Hundredweight/Per-Pound Rates. See FedEx Express Multiweight Laptops and Notebooks, Packaging ...... 29 Late Delivery. See Claims Legal Size Reusable FedEx Envelope ...... 30 Length and Girth, Calculating ...... 6

fedex.com 1.800.GoFedEx 1.800.463.3339 181 INDEX

L (cont.) Less-Than-Truckload (LTL) Shipments ...... 5, 13, inside back cover Optional-Service Fees ...... 120–132 Online: fedex.com/us/freight/main ORM-D Materials. See Hazardous Materials (Ground) Call: 1.866.393.4585 Outside Delivery Area Pickup and Delivery Fee (FedEx SameDay Freight) ...... 82 Liquids, Packaging ...... 29 Overnight Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight; Loading and Stacking Express Freight ...... 32 FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight Locating FedEx Zones. See FedEx Zone Locator Overseas Delivery. See Express Freight Services, International; Express Package Services, Locations, Shipping ...... 43–44 International; FedEx Custom Critical; FedEx Freight; FedEx Trade Networks; Ground Online: fedex.com/us/dropoff Services, International Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Oversize Charge ...... 131 Logistics Services. See FedEx Global Supply Chain Services Oversize Package Charge (FedEx SameDay)...... 82 LTL, FedEx National ...... 5, 13, inside back cover Online: fedex.com/us/national/main P Call: 1.866.393.4585 Package Consolidation FedEx Ground Multiweight ...... 5, 13 M FedEx International MailService ...... 5, 10 Magnetic Storage Devices, Packaging ...... 29 FedEx International Premium ...... 5, 12 MailService, FedEx International ...... 5, 10 FedEx International Priority DirectDistribution ...... 5, 10 Manage Your Account ...... 46 FedEx International Priority DirectDistribution Freight ...... 5, 12 Mechanical and Automotive Parts, Packaging ...... 29 FedEx SmartPost ...... 5, 8 Metro Charge (FedEx SameDay) ...... 82 Package Drop-Off ...... 43–44 Metro Service Area Delivery Charge ...... 130 Package Pickup ...... 14, 18, 26, 33 Metro Service Area Pickup Charge ...... 130 Online: fedex.com Mexico Call: 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup” FedEx Crossborder Solutions ...... 13 Package Returns Program, FedEx Ground ...... 19 rates ...... 93 Package Services, International ...... 5, 9–10 See also International Services Package Services, U.S...... 5, 6–8 Missing or Invalid Account Number Fee ...... 130 Packaging Mobile, FedEx ...... 33, 35 dangerous Goods (Express) ...... 22–23 Money-Back Guarantee, FedEx ...... 6, 8, 10 Express and Ground Package Guidelines ...... 28–29 Monitors, Packaging ...... 29 Express Freight Guidelines ...... 32 Morning Services. See FedEx First Overnight; FedEx International First; FedEx International Express Packaging Options ...... 30–31 priority; FedEx Priority Overnight Hazardous Materials (Ground) ...... 26–27 Multiple-Piece Shipments ...... 130 Packaging Design and Development, FedEx Multiweight, FedEx Express ...... 7, 80–81, 89, 106 Call: 1.800.633.7019 Multiweight, FedEx Ground ...... 5, 13 Packaging Options, FedEx Express ...... 30–31 My FedEx ...... 34, 45 Packaging Services via FedEx Office...... 43 Packaging Tips ...... 28–29, 32 N Padded Pak, FedEx ...... 30 Paks, FedEx ...... 30–31 NAFTA Trade Solutions ...... 13 Palletized Freight ...... 5, 6, 11–13, 32 Online: fedex.com/international/crossborder Paperwork. See Documentation National LTL, FedEx ...... 5, 13, inside back cover Passport Photo Services ...... 43 Online: fedex.com/us/national/main Payer Rebilling Fee ...... 131 Call: 1.866.393.4585 Payment and Invoicing Options ...... 46 Next-Day Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight; Payment Collection Options ...... 16 FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight Perishables, Packaging ...... 29 Northern Canada Surcharge ...... 131 Phone Numbers ...... Inside front cover Notary Services ...... 43 Photocopying Services ...... 43–44 Notebooks and Laptops, Packaging ...... 29 Photos and Posterboards, Packaging ...... 29 Pick-Up Record, FedEx Ground ...... 37 O Pickup and Delivery Charges ...... 82, 113, 115, 120–132 Ocean Freight Shipments ...... 5, 13, inside back cover Pickup and Delivery Options ...... 14–15 Office, FedEx ...... 43 Pickup Services ...... 14, 18, 26, 33 On-Call Pickups ...... 14, 18, 26, 33 Online: fedex.com Online: fedex.com Call: 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup” Call: 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup” Piece-Count Verification ...... 12 Online Billing ...... 46 P.O. Box Deliveries ...... 28, 122 Online Shipping Tools ...... 33–35 P.O.D. Advantage, FedEx Ground ...... 15, 128 Opening an Account Poisonous Materials. See Dangerous Goods (Express); Hazardous Materials (Ground) Online: fedex.com/us/newcustomer Posters and Posterboards, Packaging ...... 29 Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup” Premium Service Upgrades (FedEx Home Delivery) ...... 8, 129

182 fedex.com 1.800.GoFedEx 1.800.463.3339 Prepaid Stamps, FedEx ...... index 19 Reroute of Shipment Fee ...... 131 INDEX Preprinted Documentation ...... 19, 36, 37 Residential Delivery. See FedEx Home Delivery; FedEx SmartPost Print Return Label, FedEx ...... 18, 129 Residential Delivery Charge ...... 131 Printing Services via FedEx Office ...... 43 Residential Pickup Charge ...... 131 Priority Overnight, FedEx ...... 5, 6 Resources ...... Inside front cover Processing Shipments ...... 33–42 Retail Counter Rates, FedEx ...... 44, 49 Proof-of-Delivery Options ...... 14–15, 45 Online: fedex.com/us/rates/ratetools.html See also FedEx Ship Manager at fedex.com Retail Locations ...... 43–44 PRP (FedEx Ground Package Returns Program) ...... 19 Return Labels, FedEx E-Mail and FedEx Print ...... 18–19, 128, 129 Puerto Rico ...... 88–89 Return Material Authorizations via FedEx Return System ...... 19 See also International Services Return On-Call Pickup Surcharge ...... 132 Return Solutions ...... 18–19 R Revenue Services Call: 1.800.GoFedEx 1.800.463.3339 and say “billing” Radioactive Materials. See Dangerous Goods (Express); Hazardous Materials (Ground) Rural Delivery Fees (Alaska and Hawaii) ...... 132 Rate Changes in 2009 ...... 2 Rush Delivery. See FedEx Custom Critical; FedEx International Next Flight; FedEx SameDay; Online: fedex.com/us/rates2009 FedEx SameDay City; FedEx SameDay Freight Rates Alaska ...... 71–79, 81 canada ...... 90–92 S Express Freight Services, International ...... 89, 117–119 Same-Day Delivery. See FedEx International Next Flight; FedEx SameDay; FedEx SameDay Express Freight Services, U.S...... 82–83 city; FedEx SameDay Freight Express Package Services, International ...... 88–115 SameDay, FedEx ...... 5, 6 Express Package Services, U.S...... 50–82 SameDay City, FedEx ...... 5, 6 FedEx 1Day Freight ...... 83 SameDay Freight, FedEx ...... 5, 11 FedEx 2Day ...... 50–76, 80–81 Saturday Delivery Fees ...... 14, 82, 132 FedEx 2Day Freight ...... 83 Saturday Pickup Fees ...... 14, 82, 132 FedEx 3Day Freight ...... 83 Saturday Services ...... 14 FedEx Express Multiweight ...... 80–81, 89, 106 Scanning Services ...... 43 FedEx Express Saver ...... 50–70, 80 Scheduling Pickups ...... 14, 18, 26, 33 FedEx First Overnight ...... 50–76, 80–81 Call: 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup” FedEx Ground ...... 50–79 Sealing Guidelines ...... 28 FedEx Home Delivery ...... 50–78 Securing Express Freight Shipments ...... 32 FedEx International Economy ...... 88–91, 93–106, 111 SED. See Electronic Export Information (EEI) FedEx International Economy Freight ...... 89, 117 Seminars FedEx International First ...... 94–95, 98, 106–108 dangerous Goods (Express) ...... 20, 22 FedEx International Ground ...... 88–89, 92 Hazardous Materials (Ground) ...... 24, 26 FedEx International Next Flight ...... 112–115 Service Center Locations, FedEx World ...... 44 FedEx International Premium ...... 119 Online: fedex.com/us/dropoff FedEx International Priority ...... 88–91, 93–106, 109–110 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” FedEx International Priority Freight ...... 89, 117–118 Service Information ...... 5, 6–13 FedEx Priority Overnight ...... 50–81 Online: fedex.com/us/services FedEx SameDay ...... 82 Service Options ...... 14–17 FedEx SameDay City ...... 82 Services At-a-Glance Chart ...... 5 FedEx SameDay Freight ...... 82 Ship Centers, FedEx Office Print & ...... 43 FedEx Standard Overnight ...... 50–76, 80–81 Ship Manager at fedex.com, FedEx ...... 33 Fees ...... 82, 113, 115, 120–132 Online: fedex.com/us/ship Ground Services, International ...... 88–89, 92 Ship Manager Server, FedEx ...... 33 Ground Services, U.S...... 50–79 Ship Manager Software, FedEx ...... 33 Hawaii ...... 71–79, 81 Shipment Consolidation. See Package Consolidation mexico ...... 93 Shipment Preparation puerto Rico ...... 88–89 dangerous Goods (Express) ...... 20–23 Online: fedex.com/us/rates2009 documentation ...... 33, 36–42 Call: 1.800.GoFedEx 1.800.463.3339 and say “get rates” Hazardous Materials (Ground) ...... 24–27 See also Fees; Rates, How to Calculate Invoicing and Payment Options ...... 46 Rates, How to Calculate ...... 49, 84, 87, 112, 114, 116, 119 packaging Options (Express) ...... 30–31 See also Fees; Rates packaging Tips ...... 28–29, 32 Rates, Year-End Changes ...... 2 return Solutions ...... 18–19 Online: fedex.com/us/rates2009 Shipment Preparation Services ...... 43 Regular Scheduled Pickup ...... 14 Shipment-Status Tracking ...... 45 Regulatory Consulting, International Shipper’s Declaration for Dangerous Goods ...... 21 Call: 1.800.851.3336 Shipper’s Export Declaration. See Electronic Export Information (EEI)

fedex.com 1.800.GoFedEx 1.800.463.3339 183 INDEX

S (cont.) Shipping Checklist ...... 3 Transit Time ...... 6–13 Shipping Documentation. See Documentation; FedEx Ship Manager at fedex.com Online: fedex.com Shipping Labels, Placement of ...... 28, 32 Call: 1.800.GoFedEx 1.800.463.3339 Shipping Locations ...... 43–44 Transmissions and Engines, Packaging ...... 29 Online: fedex.com/us/dropoff Transportation Management Services. See FedEx Global Supply Chain Services Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Tube, FedEx ...... 31 Shipping Services. See Delivery Services Shipping Services via FedEx Office ...... 43 U Shipping Supplies ...... 30–31, 43–44 UN 3373 Pak, FedEx ...... 31 Online: fedex.com URLs ...... Inside front and inside back covers call 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” US Airbill, FedEx ...... 36 Shipping Tools, International U.S. Customer Service Online: fedex.com/us/international Online: fedex.com Signature Options ...... 14–15, 127, 132 Call: 1.800.GoFedEx 1.800.463.3339 Signature Proof of Delivery, FedEx ...... 15, 132 U.S. Documentation ...... 36–37 Size Guidelines, Freight ...... 32 U.S. Export Documentation ...... 38–42 SmartPost, FedEx ...... 5, 8 U.S. Freight Services...... 5, 11, 13 Special Handling Fees ...... 82, 113, 115, 120–132 U.S. Package Services...... 5, 6–8 Specialty Shipments. See Dangerous Goods (Express); FedEx Charters; FedEx Custom Critical; Urgent Shipments, International. See FedEx Custom Critical; FedEx International Next Flight Hazardous Materials (Ground) Urgent Shipments, U.S. See FedEx Custom Critical; FedEx SameDay; FedEx SameDay City; Stamps, FedEx Prepaid ...... 19 FedEx SameDay Freight Standard Overnight, FedEx ...... 5, 7 Strapping Palletized Shipments ...... 32 Sunday Pickup and Delivery Fee (FedEx SameDay)...... 82 V Supplies ...... 30–31, 43–44 Videoconferencing Services ...... 43 Online: fedex.com Call: 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies” W Supply Chain Management Solutions. See FedEx Global Supply Chain Services Web Services, FedEx ...... 33 Surcharge Changes in 2009 ...... 2 Online: fedex.com/developer Online: fedex.com/us/rates2009 Web Site, FedEx ...... 34–35 Surcharges ...... 82, 113, 115, 120–132 Online: fedex.com Weekend or Holiday Delivery Charge (FedEx International Next Flight) ...... 113, 115 T Weekly Pickup Fee (FedEx Ground) ...... 132 T-Mobile HotSpot Service ...... 43 Weight Charges, Additional (FedEx International Next Flight) ...... 113, 115 Tags, FedEx Call ...... 18, 128 Weight Guidelines, Freight ...... 32 Tariff ...... 161–175 Wine Shipments Taxes, Excise ...... 49 Online: fedex.com/us/wine Taxes and Duties ...... 127 Wireless Internet Access Services ...... 43 Technology Services ...... 43 World Service Center Locations, FedEx ...... 44 Telecommunications Device for the Deaf Online: fedex.com/us/dropoff Call: 1.800.238.4461 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Temperature-Sensitive Shipments. See FedEx Custom Critical Terms and Conditions ...... 135–175 Z Tie-on Tags, Use of ...... 28 ZIP Codes Served Toll-Free Phone Numbers ...... Inside front cover Online: fedex.com/us/rates/ratetools.html Toxic Materials. See Dangerous Goods (Express); Hazardous Materials (Ground) Zone Charts Tracking Shipments ...... 45 canada ...... 87 Online: fedex.com/us Express Freight Services ...... 87, 116, 119 Call: 1.800.GoFedEx 1.800.463.3339 and say “track a package” Express Package Services ...... 84–86, 87, 112–115 Trade Manager, FedEx Global ...... 17, 33, 38 Ground Services ...... 87 Trade Networks, FedEx ...... 5, 13, inside back cover Zone Locator, FedEx Online: ftn.fedex.com Online: fedex.com/us/rates/ratetools.html Call: 1.800.249.2953 Call: 1.800.GoFedEx 1.800.463.3339 Training Seminars dangerous Goods (Express) ...... 20, 22 Hazardous Materials (Ground) ...... 24, 26

184 fedex.com 1.800.GoFedEx 1.800.463.3339 Specialized Solutions There’s a FedEx® solution that’s right for your needs, whether you’re shipping: Business, document and shipping solutions • Envelopes, packages or freight Choose FedEx Office for a broad range of business, document and shipping • around the world or across town solutions, plus FedEx Express® and FedEx Ground® shipping services. You • via air, ground or ocean can access our services at more than 2,000 locations worldwide. We also have convenient FedEx Office locations where you can drop off fedex.com shipments, get packaging supplies and access our other business services. 1.800.GoFedEx 1.800.463.3339 and say “office and print services”

Urgent packages and freight Time-critical deadlines and specialty shipments Choose FedEx Express for delivery of envelopes, packages up to 150 lbs. Rely on FedEx Custom Critical for expedited surface and air solutions and palletized freight weighing 151 lbs. or more. Internationally, delivery is that meet your most challenging shipping needs, such as delicate, high-security available to more than 220 countries and territories. or temperature-sensitive shipments. fedex.com/us/express/main customcritical.fedex.com 1.800.GoFedEx 1.800.463.3339 1.800.762.3787

Economical ground delivery — business and residential Help with the complexities of global shipping Count on FedEx Ground for cost-effective delivery of packages up to 150 lbs. Select FedEx Trade Networks for true end-to-end services, including customs to businesses in the U.S. and to every address in Canada. Choose FedEx Home brokerage, global ocean and air cargo distribution, and trade and customs Delivery® to ship packages up to 70 lbs. to every U.S. residential address. advisory services. fedex.com/us/ground/main ftn.fedex.com 1.800.GoFedEx 1.800.463.3339 1.800.249.2953

LTL (less-than-truckload) freight Supply-chain management solutions Depend on FedEx Freight and FedEx National LTL to provide on-time Choose FedEx Global Supply Chain Services for solutions that turn reliability for your LTL shipments weighing 151 lbs. or more. FedEx Freight supply-chain management into a competitive strategy. Services such as offers regional next- and second-day service plus accelerated service in critical inventory logistics, fulfillment services and transportation management three days or more. FedEx National LTL delivers solutions for long-haul help you move goods more efficiently while minimizing costs. shipping needs and planned inventory replenishment. fedex.com/us/supplychain/main fedex.com/us/freight/main 1.800.GoFedEx 1.800.463.3339 fedex.com/us/national/main 1.866.393.4585

The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: Federal Express, FedEx Express, FedEx Ground, FedEx office, FedEx Freight, FedEx Custom Critical, FedEx Trade Networks, fedex global supply chain services, the FedEx logo, FedEx, FedEx SameDay, FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver, FEDEX SAMEDAY CITY, fedex sameday freight, FedEx 1Day Freight, FedEx 2Day Freight, FedEx 3Day Freight, FedEx Express Freight, FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International Priority DirectDistribution, FedEx International Economy, FedEx International MailService, FedEx 10kg Box, FedEx 25kg Box, FedEx International Broker Select, FedEx International Priority Freight, FedEx International Economy Freight, FedEx International Priority DirectDistribution Freight, FedEx International Premium, FedEx International Express Freight, FedEx International Airport-to-Airport, FedEx Charters, FedEx Home Delivery, FedEx SMARTPOST, FedEx Date Certain Home Delivery, FedEx Evening Home Delivery, FedEx Appointment Home Delivery, fedex express multiweight, FedEx Ground Multiweight, FedEx International Ground, FedEx International Ground Multiweight, FEDEX EXPEDITED FREIGHT SERVIcES, FedEx Delivery Signature Options, FedEx Collect on Delivery (C.O.D.), FedEx Ground C.O.D., FedEx Ground Electronic C.O.D. (E.C.O.D.), FedEx Ground COLLECT, FedEx Ship Manager, FedEx Ship Manager at fedex.com, FedEx Ship Manager Software, FedEx Ship Manager Server, FedEx ExpressTag, FedEx Express Billable Stamps, FedEx Express Prepaid Stamps, FedEx Ground Call Tag, FedEx Ground Package Returns Program, FedEx Billing Online, fedex reporting online, FedEx Global Trade Manager, FedEx Export AgentFile, FedEx InSight, FEDEX OFFICE PRINT & ship CENTER, FedEx office Ship Center, FedEx World Service Center, FedEx Authorized ShipCenter, FedEx Express Drop Box, FedEx Retail Counter Rates, FedEx US Airbill, FedEx International Air Waybill, FedEx Expanded Service International Air Waybill, FedEx Envelope, Legal Size Reusable FedEx Envelope, FedEx Pak, FedEx Clinical Pak, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FedEx Small Box, FedEx Medium Box, FedEx Large Box, FedEx Tube, FEDEX NATIONAL LTL, SURFACE EXPEDITE, FedEx Custom Critical White Glove Services.

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