Data Stewardship Roles & Defining Data Ownership

EWSolutions

By David Marco President EWSolutions

Webinar Series: Data Governance Mastery

www.iim-africa.org Over 140 Successful Client Partner Implementations Contact us at [email protected] to become our next success © 1997 to present, Enterprise Warehousing Solutions, Inc. (EWSolutions) – 2 EWSolutions’ Background

EWSolutions is a Chicago-headquartered strategic partner and full life-cycle systems integrator providing both award winning strategic consulting and full-service implementation services. This combination affords our client partners a full range of services for any size enterprise information management, metadata management, data governance and data warehouse/business intelligence initiative. Our notable client partner projects have been featured in the Chicago Tribune, Federal Computer Weekly, Journal of the American Medical Informatics Association (JAMIA), Crain’s Chicago Business, The Doings and won the 2004 Intelligent Enterprise’s RealWare award, 2007 Excellence in Information Integrity Award nomination, DM Review’s 2005 World Class Solutions award and 2016 CIO Review 20 Most Promising Enterprise Architecture providers.

2007 Excellence in Information Integrity Award Nomination

World Class Best Business Intelligence Application Solutions Award Information Integration Data Management Client: Department of Defense For more information on our Strategic Consulting Services, Implementation Services, or World-Class Training, email us at [email protected] or call at 630.920.0005

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Best known as the world’s foremost authority on metadata management and the father of the Managed Metadata Environment, he is an internationally recognized expert in the fields of data governance, big data, data warehousing, master data management and data management. In 2004 David Marco was named the “Melvil Dewey of Metadata” by Crain’s Chicago Business as he was selected to their very prestigious “Top 40 Under 40” list. David Marco has authored several books including the widely acclaimed “Universal Metadata Models” (Wiley, 2004) and the classic “Building and Managing the Metadata Repository: A Full Life-Cycle Guide” (Wiley, 2000). ❑ President of Data Management University (DataManagementU.com) ❑ Author of several best-selling information technology books, including the top 2 sellers in metadata management history ❑ 2016 Data Management Channel Expert for Business Analytics Collaborative ❑ 2008 DAMA Data Management Hall of Fame (Professional Achievement Award) ❑ 2007 DePaul University named him one of their “Top 14 Alumni Under 40” ❑ Selected to the prestigious 2004 Crain’s Chicago Business “Top 40 Under 40” ❑ Presented hundreds of keynotes/seminars across four continents ❑ Published hundreds of IT articles some of which were translated into Mandarin, Russian, Italian, Portuguese and others ❑ Taught at the University of Chicago and DePaul University ❑ Earned an MBA and holds CDMP, CDP, CCP and CBIP certifications Email: [email protected]

❑ Introduction to Data Stewardship ❑ Data Stewardship Roles ➢ Executive Sponsor ➢ Data Governance Program Manager ➢ Data Governance Specialist ➢ Business Steward ➢ Lead / Domain / Subject-Area Steward ➢ Chief Steward ➢ Technical Steward ➢ Data Custodian ➢ Data Owner ❑ Data Ownership

❑ Data Stewardship: The process of having data stewards work with the data and metadata of an organization to ensure its quality, accuracy, formats, domain values, and that it is properly defined and understood across the enterprise ❑ Data Stewardship’s role is to ensure organizational data and metadata meet quality, accuracy, format and value criteria; ensuring that data is properly defined and understood (standardized) across the enterprise

❑ Data Steward: A person(s) responsible for working with the data and metadata to meet the requirements of the data governance program ➢ Write business term definitions ➢ Define data formats and domains for business terms ➢ Regulatory adherence ➢ Collects feedback and enhancements for specific subject area/domain ➢ Resolves data integration issues ➢ Acts as the conduit between business and IT ➢ Serves as quality control point for the domain ➢ Involved in defining domain boundaries ➢ Much more! ❑ Note: one data steward can be responsible for multiple domains ❑ The data steward (often not just one person, but a collection of people) aligns the IT systems (analytics and operational) with the business’ requirements ❑ The data steward has the challenge of guaranteeing that one of the corporation's most critical assets--its data--is used to its fullest capacity

❑ Executive Sponsor ❑ Data Governance Program Manager ❑ Data Governance Specialist ❑ Business Steward ❑ Lead / Domain / Subject-Area Steward ❑ Chief Steward ❑ Technical Steward ❑ Data Custodian ❑ Data Owner

❑ Traditionally the greatest obstacles a data stewardship initiative experiences are political ❑ Any initiative that cuts across a company’s lines of business must have executive management support ❑ Executive sponsors do not need to attend every data stewardship meeting, nor do they need to participate in detailed tasks like defining data definitions ❑ Executive sponsors are responsible for communicating the value of data and its impact on the organization’s behavior and performance ❑ Sponsors: ➢ Their job is providing the appropriate level of support for their Program Manager and their Chief Stewards ➢ Fund governance and stewardship operations ➢ Promote and communicate the goals of data governance and the stewardship function within the organization

❑ Key qualities in an executive sponsor: ➢ Someone willing to be an executive sponsor ➢ Someone with an understanding of the value of data as a corporate asset ➢ Excellent communications skills ➢ A person with executive ranking ➢ Someone with high credibility ➢ Someone knowledgeable about information problems within the company ➢ A person willing to challenge the company status quo and promote change for improved information management

❑ The Data Governance Program Manager (DGPM) is responsible for the day-to-day organization and management of the data governance council.

❑ Typically the DGPM will be a senior level person (as opposed to executive level)

❑ Must have a sound knowledge of both the technical and the business sides of the organization

❑ Must be politically savvy to coordinate and guide the data governance council and lead the support team staff

❑ Needs strong leadership and communication skills to maintain the data governance program’s focus and organizational contacts

❑ Must be able to lead the data governance council to consensus across disparate groups within the organization

❑ Reports to the DGPM and a large data governance program may need multiple Data Governance Program Specialists ❑ Responsible for activities within the data governance program ❑ An experienced data governance and data management professional ➢ Must have a background in data governance and general data management ❑ Develops policies, practices, standards, documents, etc. for use by program and data stewardship teams ❑ Supports data stewardship teams with data governance knowledge ❑ Essential role for a successful data governance program

❑ The business steward is responsible for defining the procedures, policies, data meanings, and requirements of the domains assigned to them ❑ Business stewards must work with the data of the organization on a day-to-day basis ❑ Must have a strong knowledge of the business requirements and policies / processes of the organization ❑ Must be able to work with other key business staff to gain consensus on their organizations’ business policies and requirements

❑ Each domain (or subject-area) should have a Domain Steward, supported by one or more Business Data Stewards ❑ The Domain Steward is the central point of responsibility for their domain ❑ Domain Stewards serve on the Data Stewardship Coordination Group representatives of their domain ❑ Domain Stewards are usually “first among equals” on their domain’s stewardship team

❑ The Chief Steward is chosen from the Domain / Lead / Coordinating Data Stewards ❑ The Chief Steward is the leader of the stewards on the Data Stewardship Coordination Group ❑ Chief Stewards are usually “first among equals” of the Domain Stewards

❑ Technical stewards typically come from the IT side of the organization or an IT-like group within a business unit ❑ Assists business data stewards under the guidance of the Data Governance Program Manager with appropriate tools (repository, Metadata Management product, etc.) and profiling data ❑ Does not need to possess the domain expertise of the business data steward or chief data steward ❑ Allows business stewards to participate in data governance without detailed technical expertise or skills ❑ Technical Stewards are often members of the IT department or an IT-like group in a business unit

❑ Ensure that the data and metadata in each application meet the standards and guidelines developed and implemented by the Business Stewards ➢ Enter and maintain the correct data values in an application based on the requirements provided by the data stewards ❑ Data custodians can be members of the IT department or business area staff ❑ They are typically under the guidance of the Technical Steward

Over 140 Successful Client Partner Implementations Contact us at [email protected] to become our next success © 1997 to present, Enterprise Warehousing Solutions, Inc. (EWSolutions) – 20 Data Owner ❑ The actual owner of the data can be a tricky question to answer and can differ based on your definition of ownership ❑ There could be a difference between legal ownership and internal ownership ❑ Legal: Could be the C-Level executive or the company as a whole ❑ Internal: Possibly a person who works with the data on a day-to-day basis ❑ Many times we recommend that the main person, who works with the data element at an application level is the data owner ➢ This implies that there are many data owners (one for each application) ❑ Examples of responsibilities for a data owner might be: ➢ Compliance ➢ Data Management oversight, including risk management, data security, data quality, etc. ➢ Data Governance oversight, including data access policies, metadata oversight, etc.

Over 140 Successful Client Partner Implementations Contact us at [email protected] to become our next success © 1997 to present, Enterprise Warehousing Solutions, Inc. (EWSolutions) – 21 Data Owner ❑ Is a Data Steward the same as a Data Owner? No, they are not, but they could be the same person ❑ Data Owners decide, Data Stewards enforce ❑ There are many kinds of “owners”, Application Owner, Report Owner, Technology Owner, etc.

Over 140 Successful Client Partner Implementations Contact us at [email protected] to become our next success © 1997 to present, Enterprise Warehousing Solutions, Inc. (EWSolutions) – 23 Learning Points ❑ You can create your own Data Stewardship roles based on your organization’s culture ❑ Make sure to follow the best practices outlined today ❑ You will achieve GREAT results

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