2019-2020 Annual Report

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Your Support Helps Meet The Needs Of The Most Vulnerable No matter the challenges, Volunteers of America provides hope and stability to those in need.

Your generosity allows Volunteers of America all of southeast . It also allows Volunteers of Southeast Louisiana to go where we are needed most America to adjust with these uncertain times. and help those in dire straits, and your support For nearly 125 years, Volunteers of America has changed the lives of more than 47,000 persons in worked to help children, adults, seniors and persons need last year. with disabilities. Now, we’ve begun to adapt to meet These past months have been a strain on the unique needs presented by COVID-19 while everyone, but our mission is clear—Help The Most also continuing to hope, provide stability and Vulnerable. Your support transform communities. enables Volunteers of Our Fresh Food Factor program is an example of America’s more than 20 stepping up to meet the needs of the community. different social service When COVID-19 changed the world in March, our programs to help those in Fresh Food Factor program switched from serving up need in our 16-parish school lunches in cafeterias to providing community service area, which covers feeding sites with fresh, healthy meals for families struggling to make ends meet. Even with those changes, we continued our current programs by providing stability for those who need it most. That stability comes in many forms—from a roof over seniors' heads to helping people with intellectual disabilities like Adam remain safe and cared for. Our work is never done, but it’s not work when people like Adam, who need 24-hour support to ensure they can still live and work independently, become family. Those are just a few examples of how you have changed lives over the past year. Many more can be found in this Annual Report. Thank you for your support of Volunteers of America’s mission of helping our community’s most vulnerable. LEADERSHIP MESSAGE BOARD OF DIRECTORS

Thank You For Helping Change Lives Christy Howley Connois Chair

Last year, Volunteers of America Southeast Louisiana touched the Tod Smith lives of more than 47,000 of our most vulnerable neighbors. That Chair-Elect number takes on even greater meaning, considering the challenges and M. Isabel Barrios obstacles presented by COVID-19. Secretary You made a positive impact in the lives of thousands of people. S. Chuck Viator Whether you are a new supporter or a long-time friend, you can see the Treasurer difference you made on every page of this Annual Report. Geoffrey C. Artigues Take a minute to look closely at our facts and figures, but remember Immediate Past Chair the true measure of success is the difference we made in the lives of the people we serve. Our success comes in the hope we create, the stability Rupa Jolly, DDS Nathan J. Junius we provide for those who need it most and the transformation that takes Thomas J. McGoey, II place in the 16 parishes that we serve. Fred H. Myers You can see that hope in our adoptive families like Nicole, Josh and Christy N. Ross baby Henry. Our Adoption and Maternity program creates forever Stephen C. Schrempp Lynn E. Swanson families and also helps mothers receive pregnancy counseling while Michelle Treschwig, CPA providing outreach training to the community. Lives are changed forever James M. LeBlanc, because of you. President/CEO Stability is essential for individuals to live full, happy lives, and you can see the stability we provide for people like Donna through our

Community Living Services program. For nearly 30 years, Donna has MISSION not let her intellectual disability slow her down, and she’s been a part of Volunteers of America is our Constance Community Home family. Thanks to you, we’ll continue a movement organized to to be there for Donna and many others. reach and uplift all people You can see communities being transformed each day by affordable and bring them to the housing options such as The Terraces on Tulane. Our seniors have safe, knowledge and active service of God. Volunteers secure housing and a community that looks after them and provides of America, illustrating the needed resources. presence of God through As we continue to launch new programs in response to an ever- all that we do, serves changing world, those are just a few examples of the people you helped people and communities last year by supporting our more than 20 programs. Thanks to your in need and creates support, Volunteers of America will continue to adapt and do great opportunities for people things today, tomorrow and for many years to come. to experience the joy of serving others. Volunteers of America measures its success in positive change in the lives of individuals James M. LeBlanc | President/CEO Christy Howley Connois | Board Chair and communities we serve. PEOPLE SERVED 47,365

CHILDREN AND FAMILY SERVICES = 536 MENTAL HEALTH SERVICES = 1,594 n Adoption and Maternity—Adoption Services...... 33 n Housing Case Management ...... 132 n Adoption and Maternity—Community Outreach Training . . 30 n Lakeshore Counseling Center ...... 271 n Adoption and Maternity—Post Adoption Services...... 16 n Permanent Supportive Housing...... 796 n Adoption and Maternity—Pregnancy Counseling ...... 17 n Supportive Services for Veterans Families . . . . 395 n Fathers Focused on Family and Faith ...... 87 n Forever Promising and Powerful Futures ...... 67 VETERANS SERVICES = 225 n Mentoring Children of Promise...... 286 n Veterans Case Management ...... 16 n Veterans Transitional Housing ...... 165 COMMUNITY ENHANCEMENT SERVICES = 41,603 n Veterans Transitional Housing Savings Program . . 44 n Auto Enterprise Program ...... 329 n Community Food Program ...... 3,527 n Craftsman Home Repair...... 109 n Fresh Food Factor ...... 10,374 n Healthy Lifestyle Choices ...... 1,161 n RSVP–St. Tammany ...... 25,842 n Volunteer Placement ...... 261

CORRECTIONAL SERVICES = 208 n Residential Re-Entry Program ...... 208

ELDERLY SERVICES = 235 n Repairs on Wheels ...... 185 n The Terraces on Tulane ...... 50

HEALTH CARE SERVICES = 1,779 n COVID-19 Services Coordination ...... 1,527 n HIV/AIDS Case Management & Direct Services...... 195 n HIV/AIDS Prevention Services ...... 57

HOUSING MANAGEMENT = 1,034 n Elderly Housing ...... 401 n Single Room Occupancy ...... 220 n Workforce Housing...... 413

INTELLECTUAL DISABILITY SERVICES = 151 n Community Living Services ...... 57 n Supported Living Services...... 94

1 ELDERLY SERVICES

Our Seniors Are Safe Because Of Your Generosity The Terraces on Tulane offers a safe home and loving community in tough times.

Thanks to your support, The Terraces on Tulane is a vibrant place filled with 200 seniors who enjoy safe, affordable housing and a special community that looks after each resident. When the pandemic began in March, it put The Terraces staff and residents to the test, but there was never a doubt that Volunteers of America would step up to that challenge. There was never a doubt that Volunteers of America would ensure that our seniors would remain safe and cared for in the most trying times. “It’s a special community here at The Terraces,” says Senior Service Coordinator Adrena Chandler. “Our residents care about one another, and they are like family to the staff. We knew we had to find a way to keep them safe and continue to meet their needs. There was never a doubt that we would get that done.” The Terraces provide residents with not only housing but a community. On any given day, residents gather in the common areas to talk, watch TV, receive meal distributions, and enjoy each other’s company. But all of that had to stop when the pandemic hit. The staff held socially-distanced food distributions to ensure that residents had plenty to eat, and the staff increased their wellness checks just to make sure our seniors were safe. Everyone came together to make sure we could get through this together. When restrictions were loosened, the staff held socially- distanced bingo outside as residents wore masks and enjoyed the welcomed social interaction. The event was a hit and brought smiles to everyone’s faces. It was a perfect example of The Terraces community. Thanks to your support, our seniors will continue to remain safe no matter what the future holds. The Terraces on Tulane and our other senior housing facilities will provide safe, affordable homes for years to come.

2 INTELLECTUAL DISABILITY SERVICES

Your Support Is Providing Homes For People Like Donna The Community Living Services program allows people with intellectual and developmental disabilities to live full, happy lives.

Since 1992, Donna has only known one home— to low-income individuals with intellectual and our Constance Community Home—and your developmental disabilities. Our seven community generosity means that she will continue to receive homes provide 24-hour support and supervision. the support she needs to live a full, happy life. Staff members ensure a comfortable, family-like Last year, the Community Living Services environment and help residents achieve independent program provided a safe home for 57 individuals who living through community connections, education would otherwise had nowhere to turn. That includes and training. people like Donna, who has been with us for nearly Volunteers of America believes that persons with 30 years. developmental disabilities, unable to live “This house has taken care of me for 28 years,” independently in their own homes, function more says Donna, a 68-year-old woman with an intellectual productively and with greater self-esteem in small, disability. “We’re all independent. We can do our own residential settings rather than in institutions. laundry; We get to be independent. We all get along For many of our residents, Volunteers of America and take care of each other. This place is lovely.” will be home for life. For others, it will be a place to That’s the program’s focus—providing a home gain life and self-care skills that will allow them to to those who need it while also teaching residents to move on to our Supported Living Services program remain independent. Donna does more than help out in their own apartments or with their families. around the house. She has worked at a local grocery Whatever their needs, Volunteers of America will be store in the flower department for the past few years, there every step of the journey. and before that, she bagged groceries. She also works at a local day program twice a week. Since 1974, when Volunteers of America opened its first community home, we have provided housing and care coordination

Our seven community homes provide 24-hour support and supervision. Staff members ensure a comfortable, family-like environment and help residents achieve independent living through community connections, education and training.

3 CHILDREN AND FAMILY SERVICES

Your Support Is Creating Forever Families The Adoption and Maternity program improves the lives of children, mothers and adoptive parents.

Your support has created forever families like Nicole, Josh and baby Henry for more than 75 years. And that support does so much more. It helps mothers receive pregnancy counseling and provides outreach training to the community about the loving option of adoption and how to help families navigate adoption. Your generosity is truly changing lives for the better—just ask Nicole and Josh. Even before they began their lives together as a married couple, Nicole and Josh Once Nicole and Josh met the social worker with Volunteers of talked about adopting America, they knew they were in the right place to create their a child. After trying unsuccessfully to family. Volunteers of America was the missing piece they were become parents, they trying to find during their journey to become parents. began to consider adoption. The couple turned to Volunteers of America after their first Another “meant-to-be moment” was when they adoption failed. shared the name Henry with the birth parents. It was Once they met the social worker with Volunteers the birth father’s middle name as well as his father’s of America, they knew they were in the right place to name. Josh and Nicole look forward to the day they create their family. Volunteers of America was the can share with Henry the multiple special meanings missing piece they were trying to find during their behind his name. journey to become parents. Then one day, they “We’ve always wanted to adopt," Josh said. "We received the call that would change their lives. talked about it early on. We thought we might adopt “Seeing all his curly hair, we knew from the after having one or two children of our own, but moment we saw him that he was our son and we had that’s not the way life ended up. So it was an easy been waiting for him," Nicole said, about meeting decision to choose adoption, and we’re glad we did.” Henry for the first time. "We knew he was the one Thanks to your support, children like Henry will from the moment we saw him.” continue to have a bright future in loving homes.

4 VETERANS SERVICES

Veterans Are Getting Back On Their Feet Because Of You Supportive Services for Veterans Families is changing the lives of those who served.

Our Supportive Services for Veterans Families meant he had a setback. But we didn’t give up on (SSVF) program is changing the lives of individuals Chester, and now, he has a full-time job and his own who have given so much for this country, and that is apartment. only possible because of your support. The SSVF program also changed Mark’s life. The SSVF program is a rapid rehousing and He was living on the streets after being released from prevention program that helps veterans and their prison. It was a tough stretch for the veteran, but families who are experiencing or are on the verge of those days are behind him now. He’s back on his homelessness in Louisiana. Veterans who are enrolled feet after obtaining a job at a local fish market. With in the program work with Volunteers of steady employment, he was able to get his America case managers to be own apartment and has a bright future. reintegrated into the workforce and Even when the pandemic began become self-sufficient. Services in March, our case managers include housing, counseling, continued to visit homeless education, vocational guidance, encampments searching for veterans job preparation, resume writing, who qualify for the program and financial planning, money may need assistance. management, and other assistance These are just a couple of based on individual needs. examples of the hundreds of homeless This program has changed the lives veterans and their families that we serve of people like Chester. After as part of our mission at Volunteers entering our program, of America. Thanks to your Chester started school support, we will and began to work at continue to serve the a restaurant, but most vulnerable in his mental health our community struggles with and see that bipolar and they are cared schizophrenia for.

The Supportive Services for Veterans Families program is a rapid rehousing and prevention program that helps veterans and their families who are experiencing or are on the verge of homelessness in Louisiana. Veterans work with Volunteers of America case managers to be reintegrated into the workforce and become self-sufficient.

5 DONORS

society members

Volunteers of America honors those donors who made a major commitment to supporting people in need by joining our Reach for the Stars Society. Donors who took an extra step to make their commitment to the Reach for the Stars Society perpetual are members of the Evergreen Society. Thank you for helping to ensure our organization’s future remains bright.

EVERGREEN SOCIETY REACH FOR THE Dan Edmund LCR Nola Joan & Havard Albright, MD STARS SOCIETY Eiserloh Company Shannon Leonard M. Nan Alessandra A La Carte Foods Ericksen, Krentel & LaPorte, LLP Karl Lirette Elizabeth & Bert Artigues A.J. Labourdette, Inc. Roy Eschette Manheim New Orleans Lauren & George Brower, II Airport Shuttle, Inc. Darlene & Don Evans Suzanne & John Marinello Leigh Anne & Jason Burt Rachelle & Norman Albright Renee & Craig Fabacher Heather Matthews Mary & Eric Burt All Star Foundation, Inc. Beth & Bruce Falkenstein Mauthe & Associates, Inc. Janelle Cable Al's Pest Control Service, Inc. Dee & Frank Fazzio Max J. Derbes, Inc. Realtors Elwood Cahill, Jr. Charlene & Nelson Ardoin Fennelly Sanchez Fund Laurie & Wayne McCants Carubba Engineering Sara & Geoff Artigues Billy Fitzpatrick Robin & Patrick McGoey Brenda Chenevert & Don Laurent Atlantis International, Inc. Flanagan Partners LLP John A. Melton CM Combs Construction, LLC B.E.G. Realty Lisa & Tommy Flower Methodist Health System Christy Howley Connois & Arkesha & Wayne Baquet, Jr. Len Fontaine Foundation, Inc. Phillippe Connois The Hon. Regina Bartholomew Geneva & Terry Forstall Michael Miller Cory, Tucker & Larrowe, Inc. Woods Chip Forstall Lisa & Doug Mills Tracey Dedeaux Larry Beachler Matt French, MD Dorothy & Mike Mohr Robert Diliberto Kathryn & Daniel “Becket” Becnel Autumn Frost & Gary Zapata Blair Monroe Engel & Völkers New Orleans Benefit Analyst, LLC Pat Gardner Laura Monroe & Lisa Brewer Frank A. Glaviano, Sr. BNI Corporate Connections Larry Gibbs Jackie Montgomery Kelly Longwell-Gottsche Stacy Bonnaffons Elaine & Pat Gootee Sue & Fred Myers & Scott Gottsche Tim Bonura Jasmine Gorowara Yanhua & Carl H. Neuenhaus, Sr. Michael Hollis & Marty Brantley Ann & Ben Boudreaux Navneet Gorowara Kerry Nichols Rupa Jolly, DDS & Tarun Jolly, MD The Honorable Patricia Brister Deb & Tom Grace NOLA Throws Michael B. Kehoe Joe W. & Dorothy D. Brown Grant's Gift Foundation Office Link LC Melinda & Al Kohorst Foundation Ray Greenwell Omni Advertising Terri & David Konur Bryan Subaru George L. Groh Marketing PR, Inc. Sheryl & Jim LeBlanc Bud’s Broiler Gulf Pointe Advisors Ryan Ortiz Jennifer & Gregory Lormand Lynne Burkart Melissa & Okyeame Haley Paradise Pools & Spas David Lukinovich Laurie & Brad Calloway Hard Rock Construction Payroll RX, LLC Elizabeth & Larry Manshel CBD Wealth Management Pauline & Allain Hardin Ken E. Pickering Anthony Marullo G. Scott Chapman Harvest Operating, LLC Pool Corporation Carolyn & Ben Mauthe Shanon & Brian Chehardy W. Randy Hawley Projects With Purpose Lisa & Paul McGoey Chenevert Architects, LLC Todd Heidingsfelder Lisa & Tom Richert Rebecca & Thomas J. McGoey, II Keith Chunn Laura & Jason Hernandez Ryan Rodrigue Sue & Fred Myers Anna & Jeffrey Ciolino Mamie Hillery Frances & Jim Roemer Michelle & Field Ogden, MD Vonni & Kelvin Contreary Hollis Companies Ron L. Rowley Pontchartrain Mechanical Co., Inc. Diane & Stephen Cory Holly & Smith Architects, APAC Christopher A. Sarpy Jennifer & Kenny Rabalais Nicole Cossé Bill Hughs Bobby Savoie, PhD Mary & Don Randon Jill Couvillon Joffary Window Coverings & Kara & David Schonberg Anne Raymond Jennifer & Mason Couvillon Interiors Scott Mouledous RCC Flooring, LLC Jerri Cullinan Sarah & Nathan Junius Construction, Inc. Mary & Rick Richter Custom Cabinet Specialties, LLC Jean Kass Stacy Seamon Mike Rodrigue DASH Lumber & Supply Elise & Allen Kuhn Cathy & Martin Sharpe Ryan Gootee General Dat City Cares Fund L. Dow Oliver & Associates Laura & Sonny Shields Contractors, LLC Delta Personnel, Inc. CJ & Keith Ladner Laura & John Sillars Marianne & Steve Schrempp Demo Diva Demolition Alan Laguna Shelly Silmon Jan & Victor Smeltz Stephen Dickey Anne Teague Landis Cathy & Lenny Simmons, Jr. Kenya & Tod Smith DM Marketing, LLC Bobbie Landry Southern Construction of Greg & Gerry Stark Danya Duffy Wade & Kim Langlois Metairie, LLC Taylor Enterprises of LA, LLC Bridget & George Dupuy The Law Office of Michael G. Mark Starring Susan & Chuck Viator Perry Eastman, IV Calogero, LLC Mark S. Stein Voris & Ronald Vigee Economical Insurance The Law Offices of Frank B. Stewart, Jr. M.J. Wolfe, Jr. Solutions, LLC W.A. "Chip" Forstall, Jr. Stirling Properties, LLC

6 Jason Strealy Kelly E. Theard & Greg Reggio David Vicknair Dean Wilson Cheryl & Howard Streiffer Charles Tixier Waste Pro Michele Wink The Sulzer Group, LLC Pamela K. Tucker Caroline & Mark Wegmann, MD WVUE Fox 8 Lynn Swanson & Joe Barras UH Services Group, LLC Kevin Wilkins Zephyr Drones T.T. Barge Services US Copy, Inc. Jennifer Williams corporate & foundation funding partners

A La Carte Foods Breaux's Jewelers E.J. and Marjory B. Ourso Home Bank A.J. Labourdette, Inc. Bryan Subaru Family Foundation Home Malone Acme Lock Company Buckwalter Insurance Group, LLC Eagle Capital Management, LLC Honda of Covington Acme Oyster House Bud's Broiler Earnest Corporation Hooters of Louisiana, LLC ADEETA Corporate Staffing, LLC Burk Holding Company, Inc. Economical Insurance Houmas House Plantation and Adler's Jewelers Café Degas Solutions, LLC Gardens Aetna Foundation, Inc. Caire Hotel & Restaurant Supply Ed Reed Foundation Internal Medicine Specialists Airport Shuttle, Inc. Cajun Encounters Eiserloh Company Investar Bank All Star Foundation, Inc. Capital One Bank Engel & Volkers New Orleans IP Casino Resort & Spa Allfax Specialties, Inc. Capitol City Produce Engel Family Advised Fund Irwin Siegel Agency, Inc. Al's Pest Control Service, Inc. Cardiovascular Institute English Turn Golf & Country Club J. Edgar Monroe Foundation AmazonSmile Foundation of the South Entergy Hammond James P. Raymond, Jr. Foundation Americas Insurance Company Carubba Engineering, Inc. Entergy New Orleans, Inc. Jefferson Performing Arts Society Amite First Baptist Church CBD Wealth Management Eustis Mortgage Corporation Joe W. & Dorothy D. Brown Annala+Wills Charity Golf International F. Gerard Maples Law Firm Foundation Anton, Ltd. Fine Jewelry Chateau Golf and Country Club F.H. Myers Construction Joffary Window Coverings and and Antiques Chenevert Architects, LLC Corporation Interiors Archer Chiropratic Center CM Combs Construction, LLC Fennelly Sanchez Fund John C. Williams Architects, LLC Argo Fine Imports CommCare Corporation Fenstermaker John's Tuxedos, Inc Art 4 Now Community Church Unitarian Fifth District Savings Bank Jones, Swanson, Huddell & Astor Crown Plaza New Orleans Universalist Flanagan Partners, LLP Garrison, LLC French Quarter Cory, Tucker & Larrowe, Inc. FLWB Architects Katie's Midcity Atlantis International, Inc. Court of Two Sisters Fore!Kids Foundation Keller Family Foundation Atonement Lutheran Church Craig Tracy Gallery Foundation Room at the Kingdom Safari by Steve Brandon Audubon Nature Institute Crescent City Coca-Cola Bottling Co. House of Blues Kushner LaGraize, LLC Aunt Sally's Crescent Power Systems L. Dow Oliver & Associates B.E.G. Realty, LLC Crescent Towing and Salvage, Inc. Freeport-McMoRan Foundation LaBella's Catering Baptist Community Ministries Crucial, Inc. French Quarter Phantoms Lake Lawn Metairie Funeral Home Bayou Oaks at City Park Custom Cabinet Specialties, LLC Ghost Tours & Cemeteries Beau Rivage Resort & Casino Cycle Construction Company, LLC Geocent, LLC Lakeside Camera Photoworks Beckham's Bookshop Dash Lumber & Supply Global Wildlife Center Lakeside Merchants Association Benefit Analyst, LLC Dat City Cares Fund Got Our Troops Foundation Lakeview Regional Medical Beyond Nails & Spa DCL Mooring & Rigging Grant's Gift Foundation Center–Giftshop Bill Laderer Catering Deanie's Seafood Greater New Orleans Federal Lakewood Country Club Blue Cross and Blue Shield Delta Personnel, Inc. Credit Union LaLou of Louisiana Demo Diva Demolition Greater New Orleans Foundation Lamarque Ford Blue Dot Donuts Desi Vega Steakhouse Gulf Coast Bank & Trust Company LAMMICO BNI / Corporate Connections Destrehan Plantation Gulf Islands Waterpark, LLC Landry Vineyards Body Mechanics Message & Deutsch Kerrigan LLP Gulf Pointe Advisors Langenstein's Grocery Wellness, LLC DM Marketing, LLC Hancock Whitney Bank Laura: A Creole Plantation Bollie San Filippo Art Documart Copies & Printing Hard Rock Construction Law Office of Michael G. Bollinger Family Foundation Dorignac's Food Center Harrah's New Orleans Casino Calogero, LLC BooKoo Bounce, LLC DoubleTree by Hilton Hotel and Hotel LCR Nola Bosco Brothers, LLC Baton Rouge Haslauer Group Liberty Mutual Boudreaux's Fine Jewelers Downman Family Foundation Highland Marine, LLC Linfield, Hunter & Junius, Inc. Bounce Media, LLC Dr. Bob Art Hollis Companies Liskow & Lewis Bowman & Howley Duvalle's Cajun Charters Holly and Smith Architects, APAC Loews New Orleans Hotel

7 DONORS

Longue Vue House & Gardens NFP Insurance Robert E. Zetzmann Family The Mardi Gras School of Cooking Loop Linen Service Inc Nola Throws Foundation The Sulzer Group, LLC Louisiana Association of NOLA Tribe Yoga Robert's Fine Foods The University Club of United Ways Northshore Community RosaMary Foundation Baton Rouge Louisiana Children's Museum Foundation Ryan Gootee General Tim's Quality Car Care Louisiana Children's Trust Fund Northwestern Mutual Financial Contractors, LLC TPC Tournament Players Club Louisiana Philharmonic Orchestra Network Santa Fe Restaurant Louisiana Louisiana State Museum Nothing Bundt Cakes Score Music, Inc. Trade Source Lowe's Home Improvement Oak Alley Plantation Scott Mouledous Construction, Inc. Trepagnier Law Firm, APLC Lukinovich, APLC Ochsner Heath System Scott Vicknair, LLC Truong, Heather Manheim New Orleans Ochsner Therapy & Wellness Seniors and Law Enforcement TruWealth Advisors Marrero Land & Improvement OfficeLink, LC Together Council Twin Brothers Marine, LLC Association, Ltd. Ogden Museum of Southern Art Sessions, Fishman, Nathan & Israel Two Tony's Restaurant Mattress Firm Omni Advertising Marketing PR, Inc. Share Our Strength–No Kid Hungry U.S. Copy, Inc. Maurice French Pastries Omni Riverfront Hotel Shell Landing Golf Club UHSG–UH Services Group, LLC Mauthe & Associates, Inc. Oscar J. Tolmas Charitable Trust Sleepless in NOLA United Methodist Women– Max J. Derbes, Inc. Realtors Pace Group, LLC Smooth Transitions Munholland United Methodist Messina's Inc. Painting with a Twist–Metairie Thereputic Massage Church Metairie Evangelical Church Pan-American Life Insurance Soileau & Associates, LLC United Way of Central & Methodist Health System Company Southern Construction of Northeastern Connecticut Foundation, Inc. Paradise Pools & Spas Metairie, LLC United Way of Southeast Morgan Stanley Payroll Rx, LLC Southern Eagle Sales Louisiana Morris Bart, LLC Pelican Ice Southern Rep Theatre UnitedHealthcare Muriel's Jackson Square Perlis Clothing Store Spudly's Super Spuds US Connect Murray Architects, Inc. Phelps Dunbar, LLP SRSA Commercial Real Estate VCA Causeway Animal Hospital National World War II Museum Physiofit Therapy and Wellness St. George Investments Viator Wealth Management Group Network for Good Piece of Meat Butcher Station 6 Villere's Florist New Orleans Ballet Association Pontchartrain Mechanical Co., Inc. Stirling Properties, LLC Volunteers of America New Orleans Boulder Lounge Pool Corporation Sue Sue Charitable Foundation National Office New Orleans Children's Dental Port Orleans Brewery Summit Holdings, Inc. Waste Pro New Orleans City Park Professional Security Training T.T. Coatings, LLC WDSU TV New Orleans Coca Cola Professional Shorthand Reporters T.T. Barge Services Wendy's International, Inc. New Orleans Food & Spirits Projects with Purpose Taylor Enterprises of Louisiana LLC Westbank Rotary Club New Orleans Jazz and Randi Leggio Realty The Atchafalaya at Idlewild Windsor Court Hotel New Orleans Heritage Festival RCC Flooring, LLC The Balcony WUPL-TV New Orleans Museum of Art Real Estate Tax Group, LLC The Beerman Family WVUE-TV Fox 8 New Orleans Paddlewheels, Inc. Receivable Recovery Services, LLC The Blue Crab Restaurant and WWL AM New Orleans Pharmacy Museum Reginelli's Pizza Oyster Bar WWL-TV New Orleans Pelicans Retif Oil & Fuel, LLC The Bridges Golf Club at Ye Olde College Inn & New Orleans Saints Rick's Wash Dat Hollywood Casino Rock 'N' Bowl New Orleans Steamboat Company River Parish Disposal The Law Offices of W.A. Young's Dry Cleaning NewsWatch 15 River Shack "Chip" Forstall, Jr. Zephyr Drones

How the CARES Act Affects2020 Charitable Giving 1. Required minimum distributions (RMDs) from certain retirement plans and accounts, including traditional IRAs, are suspended for 2020. If you are 70½ years of age, you can still make a qualified charitable distribution (QCD), which lowers the fair market value of your IRA and can have the benefit of lowering your RMD amount for future years. 2. For taxpayers who do not itemize, if you make a $300 charitable contribution you can add it as a deduction on top of the standard deduction. This is for cash gifts only. 3. The adjusted gross income limitation for charitable gifts is lifted for 2020. Typically, when you give a cash gift to charity only 60% of that gift is able to be deducted from your adjusted gross income. For any cash gift you make to charity this year, you can deduct the full amount of the contribution on your 2020 tax return.

8 FINANCIAL STEWARDSHIP

Statement of Financial Position Statement of Financial Activities

ASSETS 6/30/2020 6/30/2019 REVENUES 6/30/2020 6/30/2019 Cash, Accounts Receivable Government Revenue and Grants $22,940,465 $21,206,162 and Current Assets $14,895,559 $10,962,765 Program Service Fees 6,801,471 6,733,856 Property and Equipment, Net 94,323,852 93,444,429 Other Income 7,560,907 12,715,933 Other Assets 12,238,535 12,016,205 Charitable Support 2,058,264 2,661,499

Assets Total $121,457,946 $116,423,399 Revenues Total $39,361,107 $43,317,450

LIABILITIES EXPENSES Current Liabilities $11,750,078 $10,236,410 Encouraging Positive Development $10,946,516 $10,917,267 Long Term Liabilities 44,947,614 41,141,294 Fostering Independence 8,559,517 8,311,032 Promoting Self-Sufficiency 10,867,359 10,566,025 Liabilities Total $56,697,692 $51,377,704 Administration and Fundraising 5,529,597 5,138,067

NET ASSETS Operating Expense Total 35,902,989 34,932,391 Unrestricted Net Assets Total $63,241,645 $63,996,010 Surplus before Interest Restricted Net Assets Total 1,518,609 1,049,685 and Depreciation 3,458,118 8,385,059 Depreciation 3,338,173 3,504,232 Net Assets Total 64,760,254 65,045,695 Interest Expense 928,141 1,017,454

Liabilities and Net Assets Total $121,457,946 $116,423,399 Change in Net Assets (808,196) 3,863,373 Other Changes in Net Assets 522,755 4,650,078

Change in Net Assets Total ($285,441) $8,513,451

Promoting Encouraging Positive Government Revenue Self-Sufficiency Development and Grants 30% 31% 58% Other Income 20%

EXPENSES REVENUE

Charitable Support 5%

Program Service Fees Administration Fostering 17% and Fundraising Independence 15% 24% CEO SPOTLIGHT President/CEO Jim LeBlanc To Retire After 37 Years

Volunteers of America continues growth in CEO’s final year.

When President/CEO Jim LeBlanc retires on Dec. 31, 2020, it will be the end of 37 years with the agency, but his legacy will live on. When Jim started as President/CEO, Volunteers of America employed about 200 people and served between 10,000–15,000 individuals. Now, the agency boasts 20-plus programs run by more than 600 employees serving more than 47,000 individuals each year. “It has been an honor and a privilege to serve this amazing organization,” Jim says. “I am blessed that the good Lord placed me on this path so many years ago. As I depart Volunteers of America, our organization is in a strong position because of your generosity in helping the agency assist the people we are called to serve.” Under Jim’s leadership, Volunteers of America increased the number of community homes for individuals with intellectual and/or developmental disabilities, started our Supported Living Services program and invested in more mental health services that continue to grow. These are just a few of the positive changes that were only possible because of you. “Thank you for being our partner in good times and difficult times,” Jim says. “I love the consumers we serve and their inspiring stories. This work is only possible because of supporters like you.”

Join the Booth Legacy and remember us in your will. Call Charlotte D’Ooge at (504)486-8686 for more details.

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