GREATER

2016-17

YOU Change People’s Lives Throughout Southeast

More than 52,000 helped during the year

Change happens when people like you care enough More Affordable Workforce and Senior Housing to take action. Because of you, we continue to make more affordable workforce That’s exactly what happened last year at and senior housing available. To address a lack of safe, affordable, Volunteers of America Greater New Orleans. Because quality housing, we completed two new developments this year— of you—our donors, volunteers, supporters and Academy Place for seniors in Houma and The Cottages at Mile friends—we were able to touch and change the lives Branch workforce homes in Covington. of thousands of our neighbors facing tough challenges. Challenges like having nowhere to live with your two Growing Geographically children and now calling a safe, affordable place home. Because of you, we continue to serve more people in the 16 Challenges like living on the streets, having proudly southeast Louisiana parishes we cover. We're helping more served your country, and then finding open arms at seniors age in place in St. John and St. Charles parishes with our our veterans transitional housing facility. Challenges Repairs on Wheels program. Veterans in Houma have access to like having profound, non-verbal autism but living on our year-old Homeless Veterans Reintegration program there. your own with a support professional to help. Challenges And, we are expanding our mental health services in the Florida with anger management and poor school performance Parishes area north of New Orleans. because your mom is nowhere to be found and your Getting Children Off to a Great Start dad is in priso n... but your new mentor listens to you and is helping you realize good things are possible. Because of you, our Adoption and Maternity program is still In the following pages, you will read more personal creating forever families, uniting children and adoptive parents. stories of those whose lives you've helped change. Our Mentoring program helps children left behind when a Here are some major areas of our accomplishments. parent goes to prison and always welcomes new volunteer mentors to meet our growing list of needy youth. This is Our Bayou Cane community in Houma provides a safe, especially important in our area, which has one of the country’s affordable and beautiful place for familes to raise children and their pets. highest incarceration rates. And, every day, more than 7,000 at-risk school children fuel their brains with healthy, nutritious meals from our Fresh Food Factor program.

Seeing Abilities in People with Disabilities You help us care and love people where they are. This is especially true for the many wonderful people with intellectual and developmental disabilities living to the best of their abilities in our Supported Living Services and Community Living Services programs.

Looking Ahead Throughout our 121-year history in southeast Louisiana, we have stayed focused on the future, to ensure that services respond to the needs of the day. Thanks to you, we are planning to continue changing lives and uplifting spirts for many years to come. BOARD OF DIRECTORS Geoffrey C. Artigues Thank You for the Difference Chair You Make in People’s Lives Christy M. Howley Connois Looking over the past year at Volunteers of America Greater New Orleans, Chair-Elect we are filled with gratitude for you—our donors, supporters and volunteers. You made it possible for us to change the lives of so many people in need— Chanel Lagarde more than 52,000 during the past year. Whether you are a new supporter Secretary or long-time friend, you made a positive difference in thousands of lives. Tod Smith This Annual Report contains a wealth of information and useful data. Treasurer We hope you look closely at our facts and figures, but remember the true measure of our success is how well we serve people in need. We included Wayne M. Baquet, Jr. some inspiring stories that show how we offer hope and healing. Immediate Past Chair This is an important time. Volunteers of America completes a year M. Isabel Barrios; of accomplishments and is moving forward in exciting new directions. Terrence C. Forstall; First, an announcement. In January, we are changing our name to Nathan J. Junius; David Volunteers of America Southeast Louisiana . We truly serve 16 parishes Konur; Fred H. Myers; that extend well beyond metro New Orleans. Our new name reflects who Leonard D. Simmons, and where we serve, especially during a time of growth. Jr.; Lynn Swanson and For example, we continue to grow our work in Houma. This past year, Chuck Viator we started the Homeless Veterans Reintegration program there and opened the James M. LeBlanc doors to Academy Place, an independent senior living community in the heart President/CEO of the city. In St. John, St. Charles, Jefferson and St. Tammany parishes, we are accelerating our Repairs on Wheels program for elderly homeowners. North of Lake Pontchartrain we are expanding much-needed mental health services. We’re growing in New Orleans, too. We are proud to announce new MISSION mentoring initiatives for at-risk youth and a new program to prevent financial Volunteers of America is exploitation of seniors. One mentoring program will help young victims of a movement organized sexual trafficking, and the other will serve young fathers transitioning back to to reach and uplift all the community after incarceration. These are worthy challenges to tackle, and people and bring them we’re ready to get to work to make a difference. to the knowledge and Our progress is possible because of the energetic, wise leadership of our active service of God. Board of Directors, including our Board chair and Chuck Viator as a new Volunteers of America, director. illustrating the presence Finally, we applaud our employees who bring professional skills and loving of God through all that hearts to work each day. Several Volunteers of America staffers just returned we do, serves people from a mission trip to Puerto Rico to help hurricane victims still facing and communities immense challenges. This is a small example of the caring that all our staff in need and creates display each and every day. opportunities for people On behalf of those we have served this year, we extend our gratitude to to experience the joy of you, our supporters, for uplifting lives and our communities. serving others. Volunteers of America measures its success in positive change in the lives of individuals and James M. LeBlanc | President/CEO Geoffrey C. Artigues | Board Chair communities we serve. PEOPLE SERVED 52,613

Children and Family Services Adoption and Maternity—Adoption Services ...... 53 716 Adoption and Maternity—Community Outreach Training ...... 28 Adoption and Maternity—Pregnancy Counseling ...... 15 Crisis Response Program ...... 243 Mentoring Children of Promise ...... 174 P3—Positive Pathways Program ...... 203

Community Enhancement Services Auto Enterprise Program ...... 875 46,810 Fresh Food Factor ...... 10,472 Healthy Lifestyle Choices ...... 1,155 RSVP—St. Tammany ...... 32,973 Volunteer Placement Internal ...... 1,335

Correctional Services Residential Re-entry Program ...... 238 238

Elderly Services Repair on Wheels ...... 138 209 The Terraces on Tulane ...... 71

Health Care Services HIV/AIDS Prevention Services ...... 43 221 HIV/AIDS Case Management ...... 178

Housing Management Elderly Housing ...... 373 1,241 Single Room Occupancy ...... 152 Workforce Housing ...... 716

Intellectual Disability Services Community Living Services ...... 54 149 Supported Living Services ...... 95

Mental Health Services Case Aids/Outreach & Innovative Housing ...... 663 1,733 Housing Case Management ...... 111 Permanent Supportive Housing ...... 756 Supportive Housing Program ...... 69 New Orleans Equity & Inclusion Initatives ...... 41 Disabled and Elderly Housing ...... 8 Mental Health Services/Community Psychiatric Support . . . . .85

Veterans Services Homeless Veterans Reintegration ...... 648 1,296 Supportive Services Veterans Families ...... 162 Veterans Transitional Housing ...... 429 Veterans Transitional Housing Savings Program ...... 57

1 ELDERLY SERVICES

Volunteers of America Knows the ABCs of Senior Housing You help us address southeast Louisiana’s housing shortage one development at a time Susan, 71, has vivid, fond memories Welcoming wooden doors, Leona was living in New of Houma Elementary School, through which generations of Orleans but wanted to return to where she started first grade in children passed, now open wide for Houma to be closer to her daughters 1953. She enjoyed playing marbles seniors. Apartments in the original and grandchildren. Friends called under the big tree, being teacher’s Art Deco building, erected in with news that her former school pet and making lifelong friends. 1931, feature original windows was being renovated into senior It’s easier than ever for Susan to and wood flooring, 11-ft. ceilings apartments. It was hard to believe relive these memories because, in and many beautiful historic details. at first. Once she visited, she knew July, she moved into an apartment The building was in use as a school she had found a place to call home. at her old school, which has been until the 1970s and later housed Among the first to move in when renovated and transformed by administrative offices. Academy Place opened, Leona loves Volunteers of America Greater New The development also includes the spaciousness of her apartment. Orleans. The historic Houma school newly constructed apartments in a Susan is still best friends with is now Academy Place, an 103-unit contemporary style that blends her best friend from elementary apartment development for beautifully with the older building. school. Many of her family independent seniors 62 and up, and There are community rooms, a members also attended Houma many seniors now call it home. dog park and a washer/dryer in Elementary. They have visited her Academy Place is the latest each apartment. Some units are and love seeing the transformation advance in our organization’s handicap-accessible. of their beloved school. long-term commitment to supply Amazingly, four of the 60 Volunteers of America brings quality, affordable housing for current residents, including Susan, of housing experience and seniors and others. We believe a attended or taught at the school. expertise to every initiative we decent, safe and affordable home is Susan found her apartment when undertake. Your generosity helps the foundation for a meaningful she was searching for a new home make it possible for seniors to age life. This is exactly what Academy that would be just right for this stage with options. At Academy Place, Place offers seniors in the of her life. “I sit on my patio, and we’re happy to save an historic Terrebonne Parish area, which look at the old school, and it brings building and give it new life to experiences the affordable housing back childhood memories. It’s always help seniors and help solve the shortages been a really special place ,” she says. housing shortage. common Another resident, Leona, 81, Academy Place residents Leona (left) through- taught third grade at Houma and Susan. (Photo by The Courier and out Elementary from 1968-73, a Daily Comet) southeast highlight in her long teaching Louisiana. career. Her former classroom on the second floor is now an apartment in Academy Place’s Building B. She remembers the students as particularly eager to learn, and has kept in touch with several of them.

2 CHILDREN AND FAMILY SERVICES

Mentoring Program Alumnus Shows Positive Change to Youth-At-Risk

A decade or so ago, a 10-year-old New Orleans boy named Myles joined Volunteers of America Greater New Orleans’ Mentoring Children of Promise program. Back then, Myles was typical of the hundreds of youth-at-risk we mentor. He lived in the B.W. Cooper housing development with his grandmother, who had health problems, and his mother had been incarcerated. Myles had witnessed violence. He needed positive male role At Volunteers of America, he found men who models in his life. At Volunteers of America, he found cared about him and wanted to spend time men who cared about him and wanted to with him. It was that influence that allowed spend time with him. It was that influence that allowed Myles to begin to Myles to begin to reach his full potential. reach his full potential. His first mentor was Adam Parker, son of Walter Parker, a site coordinator with the program. Myles liked and now live with the consequences. With years of sports. The mentoring program had mentoring experience, Parker sees how much the flag football games as well as basketball, and program can guide youth to success. he excelled as captain of the flag team. Last year with your support, the Mentoring Along the way, Myles formed trusting Children of Promise program continued to grow, relationships with the men who volunteered as matching 170 youth with mentors. With each mentors, and he took part in all the activities child, program leaders and volunteer mentors look offered—video games, picnics, outings. It helped to the future, guiding them to become healthy and him choose a positive path, both on the court and happy adults, who know their own value and how in the classroom. to make positive choices for themselves. Myles graduated from McDonough and Volunteers of America formed Mentoring attended Delgado before moving on to college in Children of Promise because of the great need for Kansas. He has aged out of the mentoring intervention in the lives of youth with a parent in program, but he still feels the influence it made on prison. Statistics reveal that about 70 percent of these his life. Because of the generosity of donors, children grow up to enter prison themselves. The Volunteers of America is there to provide the need for mentoring and intervention is even more positive influence on Myles and other youth to acute in New Orleans, with one of the country’s give them hope and opportunities to grow into largest populations of incarcerated persons. Each successful adults. man or woman who enters prison leaves behind With pride, Walter Parker says, “Myles is one families and loved ones. Their children, innocent of our first mentoring alumni. He has expressed themselves, can suffer lifelong effects. interest in becoming a mentor himself.” Parker You help match these boys and girls with notes that some of the boys Myles grew up with mentors who change that statistic, one child at a were not as fortunate. They made poor choices time.

3 VETERANS SERVICES

You Make It Possible for a Veteran to Weather the Storm

Kenneth, a 10-year Army veteran, was living a furnish his single room with furniture while clean life in Houston when Hurricane Harvey Volunteers of America provided him with pots struck in late August. The storm washed away all and pans to whip up those delicious meals he was his possessions but couldn’t break his spirit. So missing. many things the average person takes for granted, He’s even reconnected with his church “home” such as a warm bed to sleep in and a kitchen to and does volunteer work in the community. cook delicious meals in, seemed impossible as the “It was like the Devil wanted me to go back storm clouds rolled in. and smoke crack,” he said. “I knew I could hustle “I never went through anything clean and on the streets, but I didn’t want to do that. I knew sober like what I went through during Hurricane that life has got to be better than that.” Because of Harvey,” he said. “The hurricane took away the generosity of donors, Volunteers of America is everything. It was just the Grace of God that there with a warm bed and supportive services to led me back here.” help Kenneth have hope and opportunities. Kenneth came back to New Orleans hoping Now, he’s working with his church—Israelite to reconnect with his church and family, but his Baptist Church—making boxed lunches headed to family was struggling too. So one day as he was Houston, Puerto Rico and the Virgin Islands to lying down at a local homeless shelter, an help those affected by the same storm he’s been announcement came over the intercom that led able to overcome. He’s even started preaching on him to Volunteers of America Greater New Sundays. Orleans and our Supportive Services for Veterans The 56-year-old Baton Rouge native feels like Families program. That was the turning point. the sun is shining again, and he wants to share that Case manager Patrice Hopkins said Kenneth feeling. He plans to continue volunteering and is thriving again, thanks to his desire to overcome hopes to return to college to obtain his bachelor’s this challenge while remaining sober. It’s incredible degree. Eventually, he would like to do outreach in what helping someone meet their basic needs can the criminal justice system to help those do, she said. incarcerated improve their lives. Thanks to your support, Kenneth, who has been clean for nearly two Kenneth currently resides years, said it has been a “whirlwind” over the past at one of Volunteers of three months, but he looks forward to a much America’s temporary brighter future. housing facilities with hopes “You’d think that I’m a lottery winner,” he to move to a permanent said. “It’s just a joy on the inside. That’s what is so home of his own. His powerful. I’ve got a lot of joy in my heart, and if it family stepped up wasn’t for Volunteers of America, I wouldn’t have to help him been able to stay on this positive path.”

... Kenneth is thriving again, thanks to his desire to overcome this challenge while remaining sober. It’s incredible what helping someone meet their basic needs can do ...

4 INTELLECTUAL DISABILITY SERVICES

With Love, All Things Are Possible

Emily and Dexter enjoy a happy, enthusiastic marriage based on 30 years of true love. Friends of the Metairie couple say their devotion to each other never waivers. They met at work and have been married since 2005. They take joy in the seemingly small moments in life, like reuniting at the end of the day and spending time with close friends. There was a time when the couple could not have enjoyed such fulfilling lives. In fact, it’s likely that in decades past they would have spent their lives in institutions. Both Emily and Dexter are individuals with an intellectual disability and are part of the Supported Living Services program at Volunteers of America Greater New Orleans. Supported Living looks at persons such as Emily and Dexter. (Photo by Brett Duke/The Times-Picayune)

Emily and Dexter perfectly display the Volunteers of America philosophy that disabilities do not interfere with a person’s capacity to love and live a full life.

Emily and Dexter and considers what they can do they instantly became friends and soon got closer. rather than what they can’t. The staff sees their At the time, Emily lived in a group home. Dexter abilities and humanity first. The goal is to give lived with his mother. Emily took the first step people with disabilities the support they need to toward independence, moving into her own live on their own, hold jobs, make their own apartment with Volunteers of America's support. decisions and pursue their dreams. Emily and Dexter took an hour-long bus ride after work Dexter perfectly display the Volunteers of America at the Hilton Hotel to visit Emily and another long philosophy that disabilities do not interfere with a bus ride home. Later, he joined Supported Living person’s capacity to love and live a full life. Services as well. The relationship was still going Thanks to your donations, Supported Living strong. Both enjoyed living on their own, but they Services assists nearly 100 persons in the area with wanted to get married. Some people said this would intellectual disabilities, physical disabilities and not be possible. But their direct support professionals health conditions. Over the past year, it has worked with the couple to help make it happen. remained one of our most effective programs in Emily and Dexter had a beautiful church advocating for the individualism, independence wedding, and Volunteers of America was an integral and autonomy of people with disabilities. part of the day. As it turns out, many staff members A Volunteers of America direct support had gotten close to the couple, seen their love and professional helps Emily and Dexter with tasks wanted to be part of the nuptials. Their reception was such as paying bills, transportation and managing at Volunteers of America’s Canal Street headquarters. medical care. Direct support professionals become Their love story still unfolds. Emily and Dexter family. The staff also guides the couple in fulfilling support each other through disappointments and their fondest wishes. Getting married was perhaps look forward to the high points such as vacationing the biggest dream of all. together with others in the program. When you When Emily and Dexter met at a worksite, start with love, everything seems possible. 5 society members

Volunteers of America honors those donors who made a major commitment to supporting people in need by joining our Reach for the Stars Society. Donors who took an extra step to make their commitment to the Reach for the Stars Society perpetual are members of the Evergreen Society. Thank you for helping to ensure our organization’s future remains bright.

EVERGREEN SOCIETY Elizabeth and Bert Artigues Michael B. Kehoe Mary and Don Randon Lauren and George Brower, II Melinda and Al Kohorst RCC Flooring, LLC Elwood Cahill, Jr. Terri and David Konur Mary and Rick Richter Caire Hotel & Restaurant Supply, Inc. Sheryl and Jim LeBlanc Mike Rodrigue Carubba Engineering Ken Lobell Ryan Gootee General Contractors, LLC CM Combs Construction, LLC Jennifer and Gregory Lormand Marianne and Steve Schrempp Engel & Völkers New Orleans Carolyn and Ben Mauthe Jan Brown and Victor Smeltz Frank A. Glaviano, Sr. Lisa and Paul McGoey Kenya and Tod Smith Kelly Longwell-Gottsche and Sue and Fred Myers Taylor Enterprises of LA, LLC Scott Gottsche Michelle and Field Ogden, MD Susan and Chuck Viator Hollis Companies Jennifer and Kenny Rabalais Voris and Ronald Vigee

REACH FOR THE STARS SOCIETY

A La Carte Foods The Honorable Patricia Brister Ryan Daul A.J. Labourdette, Inc. Brothers Food Mart Ronald H. Dawson, Jr. The Abboud Family Brownlow Plastering, LLC Cathy and Dana DeGeorge Linda Adams Bryan Subaru Kirk A. Delaune Airport Shuttle Jane and Sherald Buras The Demmas Family Rachelle and Norman Albright Lynne Burkart Demo Diva Demolition M. Nan Alessandra Darian Burnam Destiny Christian Center Alexandra Land Development, LLC Evonda and Timothy Burnside Diaz II, LLC. All Star Foundation, Inc. Leigh Anne and Jason Burt Diversified Enterprises, LLC Al's Pest Control Service, Inc. Laurie and Brad Calloway DM Marketing LLC Charlene and Nelson Ardoin Cannon Medical Maura and Senator Jack Donahue Sara and Geoff Artigues CBD Wealth Management DonahueFavret Contractors, Inc. Atlantis International, Inc. G. Scott Chapman Gerard Doris Germaine Gross-Banks and Paul Banks Shanon and Brian Chehardy Danny Douglass Arkesha and Wayne Baquet, Jr. Chenevert Architects LLC Danya Duffy Bergeron Motors Brenda Chenevert and Don Laurent Bridget and George Dupuy Chi and Mark Bergeron Anna and Jeffrey Ciolino Perry Eastman The Honorable Helen G. Berrigan Doris Clark Economical Insurance Solutions, LLC BFM Corporation, LLC Jean Kass Connick and Duke Connick Eiserloh Company Blitch Knevel Architects The Connois Family Roy Eschette Scott Bohn Vonni and Kelvin Contreary Dennis Ester Julie and Mike Bonano Diane and Stephen Cory Joe Exnicios Stacy Bonnaffons Jill Couvillon F. H. Myers Construction Corporation Tim Bonura Jennifer and Mason Couvillon Renee and Craig Fabacher Brenda Breaux Cueria Law Firm, LLC Beth and Bruce Falkenstein Lisa Brener Custom Cabinet Specialties, LLC Dee and Frank Fazzio

6 Fennelly Sanchez Fund Paul Lea Ryan Rodrigue Billy Fitzpatrick Shannon Leonard Frances and Jim Roemer Flanagan Partners LLP Karl Lirette Jay Roman Lisa and Tommy Flower Glenda and Vincent Liuzza, Jr. Clint Romig, III Len Fontaine David Lukinovich Cheron Roussell Geneva and Terry Forstall Mary and Dale MacCurdy, MD Ron L. Rowley Chip Forstall Malin Construction Co., Inc. Christopher A. Sarpy Fayette and Esaw Frazier Carol Ann and Kurt Maloney Bobby Savoie, Ph.D. Lesha and Michael Freeland Manheim New Orleans Edward P. Schnauder Matt French, MD Suzanne and John Marinello Kara and David Schonberg Autumn Frost and Gary Zapata Anthony Marullo Olite Schouest Angela Latino-Geier and Lance Geier Mauthe & Associates, Inc. Scott Mouledous Construction, Inc. Generations Hall Max Home / NewBath Cathy and Martin Sharpe Elaine and Pat Gootee Max J. Derbes, Inc. Realtors Stephanie Stokes and Dan Shea Deb and Tom Grace MCC Group Laura and Sonny Shields Grant's Gift Foundation Laurie and Wayne McCants Clint Shirley George L. Groh Toni McCord Laura and John Sillars Brian E. Grosch Becky and Tommy McGoey, II Cathy and Lenny Simmons, Jr. Craig M. Guidry Tim McLanahan Jane and Billy Sizeler Gulf Engineers and Consultants, Inc. John A. Melton Jearl Dean Smith Gulf Pointe Advisors Robert W. Merrick Gerry and Greg Stark Melissa and Okyeame Haley Lisa and Doug Mills Mark Starring Pauline and Allain Hardin Dorothy and Mike Mohr Mark S. Stein Laurel Harlin, PhD and Dan Harlin, MD Blair Monroe Frank B. Stewart, Jr. Harvest Operating, LLC Laura Monroe and Lisa Brewer Stirling Properties, LLC Roy Hauck Jordan B. Monsour Kyle Strander and Family Glenn W. Hayes Jackie Montgomery Jason Strealy Marjorie and Larry A. Hecker, Jr. Karen and Provino Mosca Cheryl and Howard Streiffer Sandra and Russ Herman MYTBS, LLC Sun Electrical and Instrumentation Mike Hollis and Marty Brantley Nano LLC Lynn Swanson and Joe Barras Holly and Smith Architects, APAC Yanhua and Carl H. Neuenhaus, Sr. T.T. Barge Services Bill Hughs New Orleans Property Shoppe Diane and Hank Tatje Irpino, Avin and Hawkins nSpire Technologies Kelly E. Theard Shelia M. Johnson Claire Nettles and Sam Obgartel, MD Sidney Torres, IV Drs. Rupa and Tarun Jolly Office Link LC Pamela K. Tucker Jones, Swanson, Huddell and Garrison, LLC Elaine and Dow Oliver UH Services Group, LLC Sarah and Nathan Junius Omni Pinnacle, LLC US Copy The Kata Family Moonie and Harvey O'Neill David Verret Alexandria and Eric Kless Ryan Ortiz David Vicknair Elise and Allen Kuhn Parkway Bakery Voelkel McWilliams Construction, LLC Darren LaBarthe Holley Pavy Dr. and Mrs. Mark Wegmann CJ and Keith Ladner Ken E. Pickering Daniel Weidner Mark Laiche Pontchartrain Mechanical Co., Inc. Peggy and Marcus Whitener Anne Teague Landis Pool Corporation Fredericka and T. Carey Wicker Bobbie Landry Projects With Purpose Kevin Wilkins Landry, Swarr, Canella, LLC Mina and Roy Pandit Chentrell Williams Wade and Kim Langlois James Redmann, MD Michele Wink LaPorte CPAs and Busniess Advisors Edward L. Renton, Jr. M. J. Wolfe, Jr. Clara and Michael Latino Joyette and Bob Rhoden, Jr. WVUE Fox 8 Law Office of Michael G. Calogero, LLC River Parish Disposal, LLC Sarah and George Young Teresa Lawrence Paul Robichaux

7 corporate and foundation funding partners

A-1 Glass Services, Inc. Eagle Capital Management, LLC Loop Linen Service, Inc. Southeast Louisiana Veterans Health A Woman Plastic Surgeon Egan Home Health & Hospice Louisiana Children's Museum Care System Abita Brewing Company English Turn Golf and Country Club Louisiana Office Products, Inc. Southern Construction of Metairie, LLC Abita Lumber Company Entergy New Orleans, Inc. Louisiana Philharmonic Orchestra Southern Eagle Sales & Service ADEETA Corporate Staffing, LLC Enterprise Community Partners, Inc. Louisiana State Museum Southern Services & Equipment, Inc. Adler's Faubourg Private Wealth Advisors Love Evangelical Lutheran Church SouthFresh Aquaculture, LLC ALACK Superstore Fifth District Savings Bank Lowe's Jewelers St. Denis J. Villere & Company, LLC Albert N. & Hattie M. McClure Fund Fleur de Lis Family Care, Inc Lukinovich APLC St. Tammany Parish Suicide Awareness Allfax Specialties, Inc. Fore!Kids Foundation Magnolia Forwarding Co., Inc. Stewart Capital, LLC American Luxury Limousines Marrero Land & Improvement Stillwater Solutions Water Treatment Ameriprise Financial Services Freeport-McMoRan Foundation Association, Ltd. Summit Holdings, Inc. Antenna TV Friends Of The Cabildo Metairie Evangelical Church Surgical Specialists of Louisiana Anton, Ltd. Galatoire's Restaurant Methodist Health System Taste Buds Management, LLC Archer Chiropractic Center Gene Fortier State Farm Agency Foundation, Inc. The Atchafalaya at Idlewild Art4Now, Inc. Global Wildlife Center Mike Posey Photography & Video, Inc. The Audubon Group at Morgan Stanley Arthur J. Gallager Risk Goodshop Mouton Long Turner Architects The Beauregard-Keyes House and Management Services, Inc. German Protestant Orphan Asylum Muriel's Jackson Square Garden Museum Artistic Framing Foundation Murray Architects, Inc. The Brinson Co., Inc. Associates of Vietnam Veterans Graduate Supply House National Association of Women in The Calida Group of America Greater New Orleans Federal Construction - Chapter 17 The Calling Card LLC Atmos Energy Credit Union Neville Development The Court of Two Sisters Aucoin Hart Jewelers Habanos and The Wine Seller New Orleans Ballet Association (NOBA) The E.J. and Marjory B. Ourso Family Audubon Nature Institute Harrah's New Orleans Casino and Hotel New Orleans Marriott Hotel Foundation Baker, Donelson, Bearman, Harvest Operating, LLC New Orleans Paddlewheels, Inc. The Earnest Corporation Caldwell & Berkowitz, PC Highland Marine, LLC New Orleans Pharmacy Museum The Fenner-French Foundation Baptist Community Ministries Hilton New Orleans Airport New Orleans Steamboat Company The Greater New Orleans Foundation Bayona Hollis Companies NewsWatch 15 The Haslauer Group Beau Chene Country Club HomeBank New Orleans Hamburger and Seafood The Home Depot Foundation Beau Rivage Resort and Casino Hyatt French Quarter New Orleans Co. Restaurant Group The Maison Dupuy Hotel Betty McHale Revocable Trust Iberia Bank Oak Alley Plantation The National WWII Museum Blanchard and Company, Inc. Imagination Movers Ochsner Clinic Foundation The New Orleans Jazz & Heritage Blue Williams, LLP Imperial Trading Co., LLC Ochsner Fitness Center Festival and Foundation, Inc. BooKoo Bounce, LLC Institute of Mental Hygiene Ochsner Health System The New Orleans School of Cooking Boucherie Intalere, Inc. Ogden Museum of Southern Art The POST Foundation Boudreaux's Fine Jewelers International School of Louisiana Opinions 4 Good, Inc. The Roosevelt New Orleans –A Waldorf Bounce Media, LLC Investar Bank Oscar J. Tolmas Charitable Trust Astoria Hotel Bowman & Howley, Attorneys at Law Irwin Siegel Agency, Inc. Painting With a Twist The RosaMary Foundation Buckwalter Insurance Group, LLC J. Edgar Monroe Foundation Party City The University Club of Baton Rouge Burk Holding Company, Inc. Jefferson Performing Arts Society Payroll Rx, LLC This TV Calida Residential, LLC JEI Solutions, Inc. Perlis, Inc. TNT Drywall Supplies, Inc. Capital One Bank John C. Williams Architects, LLC Personnel Consulting Group Total Media, LLC Cardiovascular Institute of the South John's Tuxedos Pharmacy Alternatives Trepagnier Law Firm, APLC CC's Coffee House Katie Scott Design Pier 1 Imports TriWest Healthcare Alliance Chateau Golf and Country Club Keller Family Foundation Pivotal Engineering, LLC Twin Brothers Marine, LLC Chenevert Architects, LLC Kentwood Springs Water Company PNC Real Estate Tyler's Pride Produce, LLC Cimini & Associates, LLC KIDSPORTS Family Fun & Fitness PR Solutions LLC U.S. Copy, Inc. Circle 'M' Ranch, Inc. Kobrand Fine Wines and Spirits Pratt-Stanton Manor Fund U.S. District Court –EDLA Section A CIS, LLC KPMG, LLC Real Estate Tax Group, LLC United Way of Southeast Louisiana Kuebel Fuchs Properties No. 1, LLC Receivable Recovery Services, LLC UnitedHealthcare Crescent Towing and Salvage, Inc. Kushner LaGraize, LLC Reinhart Foodservice, LLC Urban Vision, LLC Criollo Restaurant Lake Lawn Metairie Funeral Home & Republic National Distributing USConnect Crystal Clear Imaging Cemeteries Company Viator Wealth Management Group Cycle Construction Company, LLC Lake Vista Women's Club Retif Oil & Fuel, LLC WDSU News Channel 6 Dash Lumber & Supply Lakeside Camera Photoworks Rock n’ Bowl Wendy's International, Inc. Davis-Wendell Foundation Lakewood Golf Club Rouse's Enterprises, LLC WGNO TV Deemer CPA and Consulting Services Launch Model & Talent Royal Carriages Whitney Bank Diamondhead Country Club Laura: A Creole Plantation Salmen Family Foundation WNOL TV - NOLA CW Donald Palmer Co., Inc. Lenora's Catering Shell Oil Company WWL-TV Dorsey Development Companies, LLC Linfield, Hunter & Junius, Inc. Sher Garner Cahill Richter Klein & Ye Olde College Inn Downman Family Foundation Little Pnuts Toy Shoppe Hillbert, LLC Your Nutrition Delivered Duvalle's Cajun Charters Longue Vue House & Garden South Louisiana Financial Services, LLC Zea Rotisserie & Grill –Harahan

8 Statement of Activities

OPERATING REVENUE 2017 2016 OPERATING REVENUE BY SOURCE Public Support ...... $2,169,137 . . . . $2,558,720 Grants & Contracts ...... 20,211,597 . . . . 19,665,846 Rental Income ...... 4,519,741 . . . . . 4,449,281 Program Service Fees Program Service Fees ...... 5,326,583 . . . . . 5,214,436 16% Other Operating Income ...... 544,259 ...... 632,058 Total Operating Revenue ...... $32,771,317 . . . $32,520,341 Rental Income 14% OPERATING EXPENSES Grants & Contracts Encouraging Positive Development . . . $8,943,770 . . . . $7,130,069 62% Fostering Independence ...... 7,550,495 . . . . . 8,032,874 Promoting Self-Sufficiency ...... 9,978,569 . . . . 10,574,896 Public Management & Fundraising ...... 4,947,408 . . . . . 4,414,722 Support 6% Total Operating Expenses ...... 31,420,242 . . . . 30,152,561

Non-Operating Activity ...... 2,638,636 ...... (151,940) Other Operating Surplus before Interest & Depreciation . . $3,989,711 . . . . $2,215,840 Income 2% Interest Expense ...... (1,214,138) . . . . (1,173,103) Depreciation ...... (3,104,607) . . . (2,817,639) Change in Net Assets ...... (329,034) . . . (1,774,902) Net Assets —beginning of year ...... 48,868,562 . . . . 44,562,555 Other Changes in Net Assets ...... (49,483) . . . . . 6,080,909 EXPENSES BY PROGRAM FUNCTION Net Assets —end of year ...... $48,490,045 . . $48,868,562

Management Positive & Fundraising Development Statement of Financial Position 14% 25%

ASSETS ...... 2017 ...... 2016 Current Assets ...... $11,011,561 . . $11,966,242 Fixed Assets, net ...... 97,465,620 . . . 84,299,279 Self-Sufficiency Independence Other Assets ...... 21,614,051 . . . . 21,871,434 39% 22% Total Assets ...... $130,091,232 . . $118,136,955

LIABILITIES & NET ASSETS Current Liabilities ...... $17,408,532 . . . $10,648,728 Other Liabilities ...... 64,192,655 . . . . 58,619,665 Total Liabilities ...... $81,601,187 . . $69,268,393 Net Assets, unrestricted ...... 48,490,045 . . . 48,868,562 Total Net Assets ...... $48,490,045 . $48,868,562 Total Liabilities & Net Assets ...... $130,091,232 . . $118,136,955 VOLUNTEER SPOTLIGHT

Volunteer Finds Recipe for Success

At Volunteers of America Greater New Orleans, we pride ourselves on offering volunteer opportunities for every person of every interest. Sarah Cory is a prime example. Last December, as a recent retiree, Cory began looking for a meaningful way to volunteer. She went online and found Volunteers of America’s Fresh Food Factor program. Cory worked as a chef in the past, but moved on to other jobs. “I liked the idea of being around people who love food,” she says. Cory began volunteering twice a week at Fresh Food Factor, which prepares fresh, healthy meals to nourish both the bodies and minds of local schoolchildren. She makes sandwiches, prepares vegetables and packs lunches along with the staff. This was the perfect match for Cory. She found an outlet to serve others by pursuing her passion for food. “I like the relationship between the chefs and staff. Everyone is treated with respect. I enjoy the camaraderie and getting to know people I might not meet otherwise.” Not only does volunteering have a positive impact on the community, it has a positive impact on YOU! Volunteer to make an impact. Learn more at voagno.org.

REMEMBER THE BOOTH LEGACY IN YOUR WILL voagno.org

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