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Management of Academic Libraries: a Comparative Study of the University of the Western Cape Library and Dhaka University Library

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Management of Academic Libraries: a Comparative Study of the University of the Western Cape Library and Dhaka University Library THE MANAGEMENT OF ACADEMIC LIBRARIES: A COMPARATIVE STUDY OF THE UNIVERSITY OF THE WESTERN CAPE LIBRARY AND DHAKA UNIVERSITY LIBRARY BY SALMA CHOWDHURY Submitted in partial fulfilment of the requirements for the degree of PHILOSOPHIAE DOCTOR in the Department of Library and Information Science, University of the Western Cape. PROMOTER: PROFESSOR G.H. FREDERICKS. DATE SUBMITTED: NOVEMBER 2006. BELLVILLE: UNIVERSITY OF THE WESTERN CAPE, SOUTH AFRICA. DECLARATION “I declare that THE MANAGEMENT OF ACADEMIC LIBRARIES: A COMPARATIVE STUDY OF THE UNIVERSITY OF THE WESTERN CAPE LIBRARY AND DHAKA UNIVERSITY LIBRARY is my own work and that all the sources I have used or quoted have been indicated and acknowledged by means of complete references.” Signature………………………………. Date…………………………………… II DEDICATION Dedicated to my late father: C. M. ATIQUZZAMAN III LIST OF ACRONYMS AACR Anglo American Cataloguing Rules ACRL The Association of College and Research Libraries ALA American Library Association ARL Association of Research Libraries AU Africa University BULIBNET Bangladesh University Libraries Network CA Chemical Abstracts CALICO Cape Library Consortium CALIM Consortium of Academic Librarians in Manchester CAPE TECH The Cape Technikon CD-ROM Compact Disks- Read Only Memory CDS/ISIS Computerized Documentation System-Integrated Set for Information Systems COPY Consortium Project (University of Pennsylvania and Yale University) CSIR The Council for Scientific and Industrial Research CURL Consortium of University Research Libraries DDC Dewey Decimal Classification DDS Directorate of Documentation Services DELNET Development Library Network DSD Documentation Service Department DU The University of Dhaka / Dhaka University DUAL Dhaka University Automation of the Library IV DUL Dhaka University Library DULAP Dhaka University Library Automation Project DVDs Digital Versatile Disc EBSCO Elton B Stephens Company EMUNET Eduardo Mondlane University Network ERNET Education and Research Network ETD E-Theses and Dissertations FM Frans Malherbe FRELICO Free State Library and Information Consortium GAELIC Gauteng Environmental Library and Information Consortium GCSE General Certificate of Secondary Education GOPAC Graphical Online Public Access Catalogue ICT Information and Communication Technology IDRCC International Development Research Centre of Canada IFLA International Federation of Library Associations and Institutions IT Information Technology IIT Institute of Information Technology ILL Inter Library Loans ILR Inter Library Requests ILST Information Literacy Skills training INFLIBNET Information and Library Network IOP Institutional Operational Plan ISAP Index to South African Periodicals V ISBD International Standard Bibliographic Description ISBN International Standard Book Number IU The Islamic University KCVU Kentucky Commonwealth Virtual University KFU King Faisal University KFUPM King Faid University of Petroleum and Minerals LAN Local Area Network LC Library of Congress LEA Local Education Authority LIBIS Library Information System LICT Library Information Communication LISTA Library, Information Science and Technology Abstracts LSQ Library Staff Questionnaire LUQ Library User Questionnaire MALIBNET Madras Library Network MALMARC Malaysian MARC MARC Machine Readable Cataloguing NEHAWU National Education, Health and Allied Workers Union OCLC Online Computer Library Center OECD Organisation for Economic Cooperation and Development OPAC Online Public Access Cataloguing PC Personal Computer PEN TECH The Peninsula Technikon PET Project Post Graduate Enrolment through put project PhD Doctor of Philosophy VI R Rand R & D Research and Development SABICAT South African Bibliographical Information Catalogue SABINET South African Bibliographic and Information Network SACD South African Corporate Database SAICA South African Institute of Chartered Accountants SALC Self Access Learning Centre SAMARC South African Machine Readable Cataloguing SASOL Suid Afrikaanse Steenkool en olie-South African Coal and Oil SCONUL Standing Conference of National & University Libraries SEALS South Eastern Academic Library System SIDA/SAREC Swedish International Development Agency / The Department for Research Cooperation SOUL Smalltalk Open Unification Language SPSS Statistical Package for Social Sciences SRC Student Representative Council TK TAKA UCT The university of Cape Town UCTD Union Catalogue of Theses and Dissertations UEM University Eduardo Mondlane UGC University Grants Commission UK United Kingdom UKMARC United Kingdom Machine Readable Cataloguing ULC University Library Committee VII UNDP United Nations Development Programme UNO United Nations Organization UOHYD University of Hyderabad U.S.A/USA/US United States of America US University of Stellenbosch USMARC United States Machine Readable Cataloguing UWC The University of the Western Cape UWCL University of the Western Cape Library UZ University of Zimbabwe UZL University of Zimbabwe Library WINISIS Windows version - Integrated Set for Information Systems VIII ACKNOWLEDGEMENTS My praises and thanks are due to the Most High, the Almighty Allah who has provided the knowledge, strength, wisdom, help and for such a great blessing in various ways to the completion of this study. Many people were involved in the undertaking of this study. It is not possible to mention all of them by name. However, a few deserve to be mentioned here. First and foremost, I appreciate the tremendous efforts of Professor G.H. Fredericks my cheerleader, lighthouse keeper and supervisor. A Very Special thanks goes to him, whose suggestion and guidance made me go through the writing of this dissertation. His keen interest in my work, valued comments and supervision were a great source of my success. There were friends and well-wishers who assisted me in various ways: academically, socially and administratively. Without their support, I would not have been able to pursue this programme. These include: Dr. Sadrul Amin (Dean of Arts faculty, Dhaka University), Professor S.M.Mannan, Dr. S.M. Zabed Ahmed, Dr. Nasiruddin Munshi, Md. Saiful Alam, Dr. Md. Hanifuddin, Dr. Mezbahul Islam, Dr. G. Hart, Dr. Gavin Davis, Ms. Sally Witbooi, Sonia Stroud, Lovell Arendse, and Mr. Nafiz Zaman (ex- student). I thank them for their co-operation. I would like to thank all those who provided the information, which enabled me to write this dissertation. Some of them completed the questionnaires and librarians accepted to be interviewed. Their participation in this study is greatly appreciated. I would also like to thank the consultants of the PET Project (UWC): Dr. Elaosi Vhurumuku, Wicleffe Musingarimi, Oziniel Ruzvidzo, Julius Wamema, Dr. Hashim Isaa Muhammed and Zakariya Mohammed. The study was made possible through partial financial assistance provided to me by Dhaka University Overseas Scholarship. At the same time, my employer, the University of Dhaka granted me study leave, which afforded me the opportunity to come to South Africa to pursue my programme. I am very grateful to Dhaka University. Finally, my sincere thanks and appreciation are due to my husband Moshiur Rahman, mother Noor Jahan Zaman, two sisters Tania Chowdhury and Sonia Chowdhury, my only child Sabah Noor Rahman for the loneliness they experienced during my absence. Without their sacrifice, patience and support, the completion of this work would not have been possible. IX CONTENTS PAGE DECLARATION.........................................................................................................II DEDICATION........................................................................................................... III LIST OF ACRONYMS ............................................................................................ IV ACKNOWLEDGEMENTS ..................................................................................... IX CONTENTS PAGE ....................................................................................................X LIST OF TABLES ................................................................................................XVII LIST OF FIGURES ............................................................................................... XIX SUMMARY ..............................................................................................................XX CHAPTER ONE: INTRODUCTION .............................................................1 1.1 BACKGROUND ..................................................................................................1 1.1.1 Academic libraries’ mission .........................................................................1 1.1.2 Management of academic libraries ..............................................................2 1.1.3 Comparative Study........................................................................................3 1.1.4 The two libraries...........................................................................................4 1.1.4.1 South Africa...........................................................................................5 1.1.4.2 Bangladesh.............................................................................................6 1.2 STATEMENT OF THE PROBLEM......................................................................7 1.3 RESEARCH QUESTIONS.................................................................................10 1.4 OBJECTIVES OF THE STUDY..........................................................................10 1.5 SIGNIFICANCE OF THE STUDY......................................................................11
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