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HELLOMOTO Introducing your new Motorola Q CDMA wireless phone! You can check and write e-mail, use the QWERTY Keyboard for texting capabilities, and use it with Bluetooth Enabled headsets. Here’s a quick anatomy lesson. Center Key Navigation Key Selects menu Navigate menus. items. Thumb Wheel Left Soft Key Right Soft Key Power/End Key Undo/Back Call/Answer Key Turn on & off, Make & answer Key hang up, exit calls. menus. Back Key Home Key Enter Key ALT Key Caps Key Speakerphone/Voice Microphone Recognition Key Camera Key Message/Display Space Key Off Key 1 Headset Jack Infrared Port Camera Lens Memory Card Port Camera Flash Battery Door Release Mini USB Port Charge and connect phone accessories Speakers If you need help while using your phone press Start > Help and QuickStart (1) to open the in-device help. Also see the Motorola Q Support web site at http://www.motorola.com/support/Q. Motorola Software Update is an easy and convenient way to update your phone. Make sure you have the latest available software updates at http://www.hellomoto.com/update. 2 Caution: Changes or modifications made in the radio phone, not Motorola, Inc. expressly approved by Motorola, will void the user’s authority to Consumer Advocacy Office operate the equipment. 1307 East Algonquin Road Schaumburg, IL 60196 Software Copyright Notice www.hellomoto.com The Motorola products described in this manual may include Certain mobile phone features are dependent on the capabilities copyrighted Motorola and third-party software stored in and settings of your service provider’s network. Additionally, semiconductor memories or other media. Laws in the United certain features may not be activated by your service provider, States and other countries preserve for Motorola and third-party and/or the provider’s network settings may limit the feature’s software providers certain exclusive rights for copyrighted functionality. Always contact your service provider about feature software, such as the exclusive rights to distribute or reproduce availability and functionality. All features, functionality, and other the copyrighted software. Accordingly, any copyrighted software product specifications, as well as the information contained in this contained in the Motorola products may not be modified, user’s guide are based upon the latest available information and reverse-engineered, distributed, or reproduced in any manner to are believed to be accurate at the time of printing. Motorola the extent allowed by law. Furthermore, the purchase of the reserves the right to change or modify any information or Motorola products shall not be deemed to grant either directly or specifications without notice or obligation. by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any MOTOROLA and the Stylized M Logo are registered in the US third-party software provider, except for the normal, non-exclusive, Patent & Trademark Office. The Bluetooth trademarks are owned royalty-free license to use that arises by operation of law in the by their proprietor and used by Motorola, Inc. under license. sale of a product. Microsoft, Windows, ActiveSync, Windows Media, Outlook, Pocket Outlook, Excel, and Word and MSN are registered Manual Number: 6809500A11-B trademarks of Microsoft Corporation; and Windows XP, Windows Mobile and Microsoft.net are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners. © Motorola, Inc., 2006. 3 contents menu map . 6 thumb wheel . 16 basics . 49 use and care. 8 infrared port. 16 display . 49 essentials . 9 removable memory thumb wheel . 51 about this guide. 9 capability . 16 menus . 52 need more help? . 10 lock & unlock phone . 17 text entry. 54 battery . 10 lock & unlock keypad . 19 iTAP® mode . 56 turn it on & off . 13 software updates. 19 numeric mode . 56 make a call. 14 main attractions . 20 symbol mode. 56 answer a call . 14 synchronize . 20 volume. 56 open a program . 14 e-mail & messages . 24 handsfree speaker. 57 your phone number . 14 take & send a photo . 37 voice commands . 58 change between record & play video clip 39 flight mode . 59 uppercase, lowercase, download and copy media player . 59 and caps lock. 15 media files. 41 audio enhancement. 61 entering text and Bluetooth® wireless . 42 web browser . 62 numbers . 15 modem-link . 46 file manager. 62 undo/back key . 16 task manager. 63 4 contents customize . 64 call times & costs . 81 Export Law . 111 profiles . 64 handsfree . 82 Recycling. 111 time & date. 65 network connections . 83 Perchlorate Label . 112 home screen . 66 calendar . 83 Driving Safety . 113 backlight . 67 security. 85 answer options. 67 phone information . 86 index . 115 calls . 68 fun & games. 86 turn off a call alert. 68 additional information . 88 recent calls . 68 service & repair. 89 redial. 69 SAR Data. 90 view missed call . 69 Microsoft License . 92 caller ID . 70 emergency calls . 70 Safety Information . 98 international calls . 70 Industry Canada speed dial . 71 Notice . 103 voicemail . 72 FCC Notice . 104 three-way calling . 73 Warranty . 105 other features . 74 Hearing Aids . 109 advanced calling . 74 WHO Information . 110 contacts . 76 Registration . 110 personalizing. 79 contents 5 menu map main menu From the Home screen, press the Start Left s File Manager i Speed Dial •Voicemail Soft Key. U Messaging •#BAL • Text Messages •#MIN g Internet Explorer • Outlook E-mail •#PMT • Explore Windows Mobile • MMS • MSN Mobile m Ta s k s • WindowsMedia.com M Settings •VZW with MSN • (see next page) Y Voice Notes • Get Applications O Games S Accessories w Get Applications • Bubble Breaker • Audio Enhancement • Solitaire • Calculator v Wireless Sync • Download Agent e Pocket MSN • ModemLink c Windows Media • MSN Messenger •My Music •MSN Hotmail S System Tools • My Videos • Compose Hotmail • Master Reset •My TV • MSN Mobile Home • Memory Manager • My Playlists • Task Manager • Now Playing a Pictures & Videos G Calendar t Voice Recognition This is the standard main menu layout. A ActiveSync K Contacts Your phone’s menu may be different. * If desired menu item does not appear on I Call History 1 Help and QuickStart your screen, use the navigation key, thumb 0 Bluetooth r Media Center wheel, or press the More Left Soft Key. • Bluetooth Manager • Images •BT PC Remote • Videos • BT Send Object • Audio 6 menu map settings menu Call Options Connections Owner Information •Beam •Name Sounds •Proxy • Telephone number • Ring tone •VPN • E-mail address • Reminders •USB to PC • Notes •New e-mail • New text message Security About • New voice message • Device Lock • New instant message • Certificates Error Reporting •Alarm clock • Exclamation Remove Programs Phone Settings • Question • Phone Information • Warnings Power Management • Alerts • Keypad control • Main battery •Network • Backlight timeout on battery • My Telephone Number Profiles • Backlight timeout on AC •DTMF •Normal • Display time out • Voice privacy • Silent • Meeting Accessibility TTY Settings • Outdoor • System font size • Automatic • Multipress time out Unread Message Alert • Headset • Confirmation time out •Car • In-call alert volume Text Input Settings • Speakerphone • Language Dictionary Regional Settings Home Screen • Language • Home screen layout •Locale • Color scheme • Short date style • Background image • Long date style • Time out •Time format • Positive number Clock & Alarm • Negative number • Date and Time • Positive currency •Alarm • Negative currency menu map 7 Use and Care use and care To care for your Motorola phone, please keep it away from: liquids of any kind dust and dirt Don’t expose your phone to water, rain, Don’t expose your phone to dust, dirt, sand, extreme humidity, sweat, or other moisture. food, or other inappropriate materials. extreme heat or cold cleaning solutions Avoid temperatures below -10°C/14°F or To clean your phone, use only a dry soft cloth. above 45°C/113°F. Don’t use alcohol or other cleaning solutions. microwaves the ground Don’t try to dry your phone in a microwave Don’t drop your phone. oven. 8 use and care essentials CAUTION: Before using the phone for the first time, read the Left Soft Key Right Soft Key Important Safety and Legal Navigation Power Key and Center Information included in the gray- Select Key edged pages at the back of this Undo/Back guide. Call/Answer Key Home Key Key Find it: Start > Call History > [Incoming Call] about this guide This example shows that, from the main or This guide shows how to locate a menu Home Screen of the phone, you press the Left feature. Press the Left and Right Soft Keys to Soft Key to open the Start menu and then use the select screen menus and options. Use the thumb wheel to scroll to I Call History then D Navigation key (S) to scroll and highlight menu highlight and select an incoming ( )call. features. Press the Center Select key (s) to select items. essentials 9 Motorola Software Update is an easy and symbols convenient way to update your phone to the This means a feature is latest available software. Access the tool and network/subscription dependent check for updates at and may not be available in all areas http://www.hellomoto.com/update. Contact your service provider for more information. battery This means a feature requires an optional accessory. battery tips Battery life depends on the network, signal strength, temperature, features, and need more help? accessories you use. • Always use If you need help while using your phone, Motorola Original batteries press Start > Help and QuickStart (1). and chargers. The warranty For more support, see the Motorola Q does not cover damage Support web site at http://www.motorola.com/support/Q. 10 essentials caused by non-Motorola batteries • It is normal for batteries to gradually and/or chargers. wear down and require longer charging times. If you notice a change in your • New batteries or batteries stored for a battery life, it is probably time to long time may take more time to purchase a new battery.