Verizon Poor Customer Service Complaints
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MCI Communications Services, Inc. D/B/A Verizon Business Services Ohio Interexchange Services Catalog Schedule No
MCI Communications Services, Inc. d/b/a Verizon Business Services Ohio Interexchange Services Catalog Schedule No. 2 (Enterprise Current Services) Effective August 8, 2016 Fourth Revision MCI Communications Services, Inc. d/b/a Verizon Business Services Ohio Interexchange Services Catalog Schedule No. 2 (Enterprise Current Services) This Ohio Interexchange Services Catalog Schedule No. 2 (Enterprise Current Services) sets forth the rates, terms and conditions of certain recent offerings available to enterprise customers (i.e., non-mass markets) of Verizon Business which are not otherwise described in the Ohio Interexchange Services Catalog Schedule No. 3 (Enterprise Non-Current Services), or described in the tariff on file with the Public Utilities Commission of Ohio. Where applicable, the retail services described in this document were previously set forth in the Ohio Interexchange Services Tariff No. 2 of MCI Communications Services, Inc. d/b/a Verizon Business Services. For ease of reference, where applicable the prior section numbers contained in the prior Tariff No. 2 has been retained. Also, the term “tariff” as used in this document, refers to this Catalog Schedule, unless context indicates otherwise. Any questions regarding this Catalog Schedule, please call 1-866-665-7586. ____________________________________ MCI Communications Services, Inc. d/b/a Verizon Business Services Ohio Interexchange Services Catalog Schedule No. 2 (Enterprise Current Services) Effective August 8, 2016 CHANGE SHEET This sheet details the most recent revisions made to this Catalog Schedule. Any questions regarding this Catalog Schedule, please call 1-866-665-7586. Revisions to Interexchange Services Catalog Schedule No. 2, Effective 8/8/16 Sections 1, 2, 3, 3.1 and 5 Effective on or after August 8, 2016, MCI Communications Services, Inc. -
CONTEL of SOUTH CAROLINA, INC. Section 10 D/B/A GTE (South Carolina) Sixth Revised Contents Sheet 1 Canceling Fifth Revised Contents Sheet 1 P.S.C
CONTEL OF SOUTH CAROLINA, INC. Section 10 d/b/a GTE (South Carolina) Sixth Revised Contents Sheet 1 Canceling Fifth Revised Contents Sheet 1 P.S.C. - S.C. No. 1 ISSUED: August 24, 2001 EFFECTIVE: September 6, 2001 BY: Vice President Durham, North Carolina CENTRAL OFFICE NON-TRANSPORT SERVICE OFFERING Sheets Centrex Service - (Obsolete - See Section 110) 10.1 CentraNet®/Digital (ISDN) CentraNet® Service 24 10.1.1 General 24 10.1.2 Conditions 24 10.1.3 Features 31 10.1.4 Definition of Features 38 10.1.5 Regulations 59 10.1.6 Telephone Numbers and Facilities Reserved for Future Use 62 10.2 Multi-Account Service 63 10.2.1 General 63 10.2.2 Regulations 63 10.2.3 Definitions 64 10.2.4 Conversion 64 10.3 CentraNet® CustoPAK Service 10.3.1 General 66 (N) 10.3.2 Service Options 66 10.3.3 Conditions 68 10.3.4 Features Description 73 10.3.5 Rates 79 (N) (D) ® - Registered Trademark of Verizon (C) CONTEL OF SOUTH CAROLINA, INC. Section 10 d/b/a GTE (South Carolina) First Revised Sheet 1 Canceling Original Sheet 1 P.S.C. - S.C. No. 1 ISSUED: February 16, 1996 EFFECTIVE: March 26, 1996 BY: Vice President Durham, North Carolina (O) │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ (O) (O) Material formerly appearing on this page has been moved to Section 110. (N) CONTEL OF SOUTH CAROLINA, INC. Section 10 d/b/a GTE (South Carolina) First Revised Sheet 2 Canceling Original Sheet 2 P.S.C. - S.C. No. 1 ISSUED: February 16, 1996 EFFECTIVE: March 26, 1996 BY: Vice President Durham, North Carolina (O) │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ │ (O) (O) Material formerly appearing on this page has been moved to Section 110. -
Ver170n 125 High Street Room 1555 Boston
ver170n 125 High Street Room 1555 Boston. MA 021 10-0721 March 3 1,2003 Ms. Kathryn M. Bailey Telecommunications Director New Hampshire Public Utilities Commission 8 Old Suncook Road Concord, NH 03301 -73 19 Re: NHPUC Annual Report for Year Ended 2002 Dear Ms. Bailey: Enclosed please find the 2002 Annual Report of Verizon New England Inc. These schedules reflect results for the Year ending December 3 1,2002. All amounts are on a MR combined basis and are accounted for as prescribed under the Uniform System of Accounts. This Annual report is also being submitted electronically as an Excel file, VZ-nhpuc-ar.xls, to Ms. Jody Carmody and Ms. Mary Hart as requested. Copies of the ARMIS 43-02 reports for Verizon-New England and Verizon-New Hampshire as well as the ARMIS 43-08 report will be delivered to the Commission soon after the reports have been officially filed with the FCC on April 1,2003. If you have any questions please feel free to contact me at (617) 743-1 186. Sincerely, ~irector~~e~ulator~Accounting enclosure STATE OF NEW HAMPSHIRE PUBLIC UTILITIES COMMISSION Concord, New Hampshire Telecommunications Companies Incumbent Local Exchange Carrier ANNUAL REPORT OF Verizon New Enaland Inc. (If name was changed during the year, enter the previous name and date of change below) FOR THE YEAR ENDED DECEMBER 3 1, 2002 year FEDERAL TAX ID# urricer or otner person to wnom corresponaence snoula be addressed regarding this report: Name Kevin J. O'Quinn Title Director-Reaulatorv Accountina PUC Rule 407.10-This annual report is due at the Address 125 High Street Room 1542 Commission offices no later than March 3 1 of Boston, MA 02110 each year. -
Notice of Annual Meeting of Shareholders and Proxy Statement 2016
Notice of Annual Meeting of Shareholders and Proxy Statement 2016 May 5, 2016 Albuquerque, New Mexico Corporate Responsibility at Verizon Power of connectivity The Internet of Things creates even more Verizon leverages its technological expertise to create real, positive change opportunities in the world. Whether we are introducing children in underserved communities to the Integrating data and technology excitement of coding by helping them seamlessly into people’s lives has create their own mobile apps, or enabling tremendous potential in addressing small fleet operators to monitor their significant societal challenges. Verizon vehicles remotely, or showing cities how has taken the lead in exploring IoT’s to use data to manage traffic flow more capabilities to help farmers remotely efficiently, we work for better answers and monitor soil conditions and energy better ideas. utilities to modernize their grids, facilitating smarter, more sustainable communities. Education: The classroom Environment: Technology is everywhere is essential to a low-carbon future Technology is changing where and how we educate our young people, providing new Verizon understands that a connected ways to engage, motivate and teach. world is a more sustainable world. Verizon’s solutions and programs empower Internet and communications technology schools to address global trends like the is essential to improving resource homework gap, the STEM skill shortage efficiency and reducing global carbon and the shift towards hands-on learning to emissions. Verizon has set public goals prepare students to succeed in jobs of to reduce our environmental impact, and the future. we are leveraging our core capabilities to help our customers reduce their resource consumption and carbon footprints. -
Verizon Communications Inc.S Request to Exclude Proposal Submitted by the AFL-CIO Reserve Fund
UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON D.C 20549-3010 DIVISION OF CORPORATION FINANCE January29 2008 Mary Louise Weber Assistant General Counsel Verizon Communications Inc One Verizon Way Rm VC54S440 Basking Ridge NJ 07920 Re Verizon Communications Inc Incoming letter dated December 21 2007 Dear Ms Weber This is in response to your letter dated December 21 2007 concerning the shareholder proposal submitted to Verizon by the AFL-CIO Reserve Fund We also have received letter from the proponent dated January 29 2008 Our response is attached to the enclosed photocopy of your correspondence By doing this we avoid having to recite or summarize the facts set forth in the correspondence Copies of all of the correspondence also will be provided to the proponent In connection with this matter your attention is directed to the enclosure which sets forth brief discussion of the Divisions informal procedures regarding shareholder proposals Sincerely Jonathan Ingram Deputy Chief Counsel Enclosures cc Robert McGarrah Jr Counsel Office of Investment AFL-CIO Reserve Fund 815 Sixteenth Street N.W Washington DC 20006 January 29 2008 Response of the Office of Chief Counsel Division of Corporation Finance Re Verizon Communications Inc Incoming letter dated December 21 2007 The proposal relates to conflicts of interest policy There appears to be some basis for your view that Verizon may exclude the proposal under rule 14a-8e2 because Verizon received it after the deadline for submitting proposals We note in particular your representation -
THE VERIZON TELEPHONE COMPANIES TARIFF F.C.C. NO. 21 15Th Revised Page 17-1 Cancels 14Th Revised Page 17-1
THE VERIZON TELEPHONE COMPANIES TARIFF F.C.C. NO. 21 15th Revised Page 17-1 Cancels 14th Revised Page 17-1 SPECIAL CONSTRUCTION 17. GTE Southwest Incorporated Special Construction Cases 17.1 Charges for the State of Texas (Company Code 2154) 17.1.1 Charges to Provide Permanent Facilities Customer: Cellco Partnership dba VZ Wireless ID#TX0402316 (USOC-93PSC) Description: Special Construction of facilities at 6770 State Hwy. 51, Weatherford, TX to Verizon’s Springtown, TX (SPTWTXXA) central office. NRC $24,028.00 Customer: Verizon Business Network Services, Inc. ID# 2009-489232 Description: Special Construction of facilities at customer’s location at 615 S FM 1138, Nevada, TX to Verizon’s Nevada, TX central office. NRC $34,331.67 Customer: Verizon Business Network Services, Inc. ID# 2010-510146 Description: Special Construction of facilities at customer’s location at 210 Brinkoeter Street, Poth, TX to Verizon’s Poth, TX central office. NRC $20,761.59 Customer: Verizon Business Network Services, Inc. (N) ID# 2011-552086 Description: Special Construction of facilities at customer’s location at 354 W Bradshaw Rd., Springtown, TX to Verizon’s Springtown central office (SPTWTXXA). NRC $23,790.38 Customer: New Cingular Wireless PCS, LLC ID# 2011-557095 Description: Special Construction of facilities at customer’s location at 10515 W State Highway 29, Burnett, TX to Verizon’s Burnett central office (BURNTXXA). NRC $16,772.72 (N) (TR 1140) Issued: April 7, 2011 Effective: April 22, 2011 Vice President, Federal Regulatory 1300 I Street, NW, Washington, D.C. 20005 THE VERIZON TELEPHONE COMPANIES TARIFF F.C.C. NO. -
Oversight and Action Is Required to Protect Verizon New York Telephone Customers and Expand Broadband Services
It’s All Interconnected: Oversight and Action is Required to Protect Verizon New York Telephone Customers and Expand Broadband Services Public Utility Law Project of New York, Inc. Authors Bruce Kushnick Executive Director, New Networks Assisted by David C. Bergmann Telecom Policy Consulting for Consumers May 13, 2014 It’s All Interconnected. Major Sections § Introduction § Executive Summary § The Future of Telecommunications: Asserting and Regaining the Rights of Customers, Including Low-Income Consumers in New York State § Time to Clean House: Getting New York and America Wired, Opening the Networks to Competition and Protecting the Rights of Customers § A Brief History of Residential, Fiber Optic Broadband in New York State § Implications of the Report’s Findings: Legal and Regulatory Issues § Data and Research — Verizon NY's Financial Relationships with Customers and with Verizon’s Affiliate Companies: Verizon Online, Verizon Business, and Verizon Services, et al. § SPECIAL SECTION: Time Warner and the Social Contract § APPENDIX 1 — About the Authors and Organizations § APPENDIX 2 — Descriptions of Verizon NY and its Affiliate Companies § APPENDIX 3 — Time Line of Verizon NY’s Deregulatory Orders For More Information: § Gerald A. Norlander, [email protected] § Bruce Kushnick, [email protected] § David Bergmann, [email protected] Acknowledgements: PULP analysts include William Yates. New Networks’ experts and advisors include Fred Goldstein, Alexander Goldman, W. Scott McCollough, Esq, Dana Spiegel, Chuck Sherwood, Paul Hartman, Joly MacFie, and Thomas Allibone. 2 It’s All Interconnected. PART I Introduction 1.0 Introduction This report supplies previously unexamined data and new analysis based on primary source information from Verizon New York (VNY) and offers a new alternative path to the future of communications in New York State and the rest of the country. -
Commonwealth of Massachusetts Department of Telecommunication and Cable
COMMONWEALTH OF MASSACHUSETTS DEPARTMENT OF TELECOMMUNICATION AND CABLE __________________________________________ ) Petition of Verizon New England Inc., ) MCImetro Access Transmission Services of ) Massachusetts, Inc., d/b/a Verizon Access ) Transmission Services, MCI Communications ) Services, Inc., d/b/a Verizon Business Services, ) D.T.C. 07-9 Bell Atlantic Communications, Inc., d/b/a ) Verizon Long Distance, and Verizon Select ) Services, Inc. for Investigation into the ) Intrastate Access Rates of Competitive Local ) Exchange Carriers ) __________________________________________) VERIZON’S RESPONSE TO XO’s MOTION TO COMPEL DISCOVERY Verizon New England Inc. (―Verizon Massachusetts‖), MCImetro Access Transmission Services of Massachusetts, Inc., d/b/a Verizon Access Transmission Services, MCI Communications Services, Inc., d/b/a Verizon Business Services, Bell Atlantic Communications, Inc., d/b/a Verizon Long Distance, and Verizon Select Services, Inc. (collectively ―Verizon‖ or ―the Verizon companies‖) hereby respond to the August 11, 2008 Motion of XO Communications Services, Inc. (―XO‖) to Compel Verizon Massachusetts, Inc. to Provide Further Responses to Certain Document Requests (―Motion‖). XO’s Motion seeks an order from the Department compelling production of additional responses to XO-VZ 2-3 and XO-VZ 2-4. For the reasons set forth below, the Motion should be denied. I. The Department Should Sustain Verizon’s Objections to XO-VZ 2-3 In XO-VZ 2-3, XO requests that Verizon confirm that it has ―no internal memos, e-mails, or other documents regarding the reasonableness of Verizon’s switched access rates.‖1 Verizon objected to this request on the grounds that it is overly broad and unduly burdensome, but directed XO to Verizon’s filings in D.T.E. -
Download News Release
News Release FOR IMMEDIATE RELEASE Media contacts: July 21, 2021 Kim Ancin 908.559.3227 [email protected] Eric Wilkens 908.559.3063 [email protected] Verizon reports increased 5G adoption and record 2Q performance Award-winning network performance, customer and wireless service revenue growth lead company to revise guidance upward for the year 2Q 2021 highlights Consolidated: • $1.40 in earnings per share (EPS); adjusted EPS*, excluding special items, of $1.37. • Operating revenue of $33.8 billion, a result of strong sequential wireless revenue growth. • Net income of $5.9 billion and adjusted EBITDA* of $12.2 billion. Total Wireless: • Total wireless service revenue of $16.9 billion, a 5.9 percent increase year over year, and a 4.0 percent increase from second-quarter 2019. • Total retail postpaid churn of 0.94 percent, and retail postpaid phone churn of 0.72 percent. • 528,000 retail postpaid net additions, including 275,000 phone net additions, resulting in 121.3 million total retail connections. Consumer: • Total revenue of $23.5 billion, an increase of 11.2 percent year over year, and an increase of 6.7 percent from second-quarter 2019. • Total retail postpaid churn of 0.83 percent, and retail postpaid phone churn of 0.65 percent, a record- low retail postpaid phone churn outside of second-quarter 2020 and third-quarter 2020, which were heavily impacted by the COVID-19 pandemic. • 350,000 retail postpaid net additions, including 197,000 phone net additions, driving 5G-phone adoption to approximately 20 percent of Consumer wireless phone customers and step-ups to premium unlimited plans. -
Verizon up to Speed Live Friday, July 24, 2020 [Music]. >> Hello My Name Is Christallyne Pagulayan I'm Currently an Indire
Verizon Up To Speed Live Friday, July 24, 2020 _Redefining Communication Access www.acscaptions.com _ [Music]. >> Hello my name is Christallyne Pagulayan I'm currently an indirect account manager based here in viva Las Vegas. I've been with Verizon for ten years now ten years this month I was born and raised in the Philippines. About 40 minutes or an hour from Manila. I've always been that person that's always like a go-getter let's go after it let's go. I traveled with my flipflops with one luggage and $500 in my pocket. All I knew was I was going to San Francisco. I had a map and my American Dream. Until now it still gives me goosies when I think about it I'm like oh, my God what was I thinking I arrived it was freezing cold I used my $500 to get boots I was freezing Verizon said they were hiring for part-time service rep long story short I got the job for me along the way the journey with Verizon my journey in the uses being resilient and patience and compassion helped me in my life where I came from in the Philippines there's places where they don't have electricity. I am so thankful that Verizon has provided me the means of being able to help out. So last month along with my high school classmates we were able to generate almost 300,000 pesos so we could buy basic needs, basic food and basic medical supplies and here in Vegas every weekend I make masks with my mother. -
Affidavit Application No.: SEA 96-L-034-04 Applicant: Cellco Partnership D/B/A Verizon Wireless PC Hearing Date: 4/26/14 BOS Hearing Date: 05/02/17
County of Fairfax, Virginia MEMORANDUM Office of the County Attorney Suite 549, 12000 Government Center Parkway Fairfax, Virginia 22035-0064 Phone: (703) 324-2421; Fax: (703) 324-2665 www. fair faxcounty. gov DATE: April 13, 2017 TO: KELLY POSUSNEY, Staff Coordinator Zoning Evaluation Division Department of Planning and Zoning FROM: Jo Ellen Groves, Paralegal Office of the County Attorney SUBJECT: Affidavit Application No.: SEA 96-L-034-04 Applicant: Cellco Partnership d/b/a Verizon Wireless PC Hearing Date: 4/26/14 BOS Hearing Date: 05/02/17 REF.: 136710 Attached is an affidavit which has been approved by the Office of the County Attorney for the referenced case. Please include this affidavit dated 04/12/2017, which bears my initials and is numbered 136710 a, when you prepare the staff report. Thank you for your cooperation. Attachment cc: (w/attach) Damaris Martinez, Planning Technician I (Sent via e-mail) Zoning Evaluation Division Department of Planning and Zoning Document in ProLaw SPECIAL EXCEPTION AFFIDAVIT DATE: April 12,2017 (enter date affidavit is notarized) T Frank W. Stearns do hereby state that I am an (enter name of applicant or authorized agent) (check one) [ ] applicant [/] applicant's authorized agent listed in Par. 1(a) below in Application No.(s): SEA 96-L-034-04 (enter County-assigned application number(s), e.g. SE 88-V-001) and that, to the best of my knowledge and belief, the following information is true: 1(a). The following constitutes a listing of the names and addresses of all APPLICANTS, TITLE OWNERS, CONTRACT PURCHASERS, and LESSEES of the land described in the application,* and, if any of the foregoing is a TRUSTEE,** each BENEFICIARY of such trust, and all ATTORNEYS and REAL ESTATE BROKERS, and all AGENTS who have acted on behalf of any of the foregoing with respect to the application: (NOTE: All relationships to the application listed above in BOLD print are to be disclosed. -
Broadband-Final-Report-2005.Pdf
Southern Maryland Broadband Study CCG Consulting, Inc. Table of Contents Page Overview of the Project.................................................................................................................4 Executive Summary.......................................................................................................................6 Section I – Needs Assessment........................................................................................................9 A. Surveys and Interviews ...........................................................................................9 B. Mapping Broadband Availability..........................................................................16 1. Calvert County Maps ......................................................................................20 2. Charles County Maps......................................................................................25 3. St. Mary’s Maps..............................................................................................30 C. Interviews with Incumbent Providers ..................................................................39 D. Broadband Products and Prices ...........................................................................44 E. Business Market Data...........................................................................................52 Section II – Industry Analysis.....................................................................................................56 A. Overview of the Communications Industry..........................................................56