SPINE WIDTH TO BE CALCULATED BY GOPRINT Final Report July 2008 – March 2009 Volume 1 of 2 Queensland Transport Queensland Transport Final Report July 2008 – March 2009 Volume 1 of 2 www.transportandmainroads.qld.gov.au NWO 1298 QT Annual Report 2009 Cover SR-FA.indd 1 15/7/09 3:02:37 PM FOLD FOLD Overview Letter of compliance Communication objective July 2009 Queensland Transport’s final report is part of a group of documents comprising the Queensland Transport Corporate Plan 2008–12 and the Service Delivery The Honourable Rachel Nolan MP Statement 2008–09 that inform the former Minister Level 15, Capital Hill for Transport, Trade, Employment and Industrial 85 George Street Relations and the Parliament of Queensland, of Brisbane Qld 4000 our financial and non-financial performance and activities. It is a major accountability tool that enables Dear Minister the minister to assess the efficiency, effectiveness and economy of the department, as required under the Following machinery-of-Government changes on Financial Administration and Audit Act 1977. 26 March 2009 the former Department of Transport (known as Queensland Transport) was abolished. Our audience includes local, state and Commonwealth The core functions of Queensland Transport have Government organisations, our staff, industry groups, become part of the new Department of Transport and special interest groups and the wider community. Main Roads. Responsibility for Trade Queensland has This report aims to provide these groups with a been transferred to the Department of Employment, summary of the department’s performance against Economic Development and Innovation. the six goals and 20 objectives outlined in the Queensland Transport Corporate Plan 2008–12. This final report for Queensland Transport outlines the activities and achievements for the period As a final report, our audience will be presented 1 July 2008 to 26 March 2009. with information that covers the period from 1 July 2008–26 March 2009. The remaining time I certify that this report meets the prescribed to 30 June 2009 will be covered by the first report of requirements of the Financial Administration the new Department of Transport and Main Roads. and Audit Act 1977 (FAA Act) and the Financial Management Standard 1997 (FMS) particularly The department invites your comments or feedback with regard to reporting this agency’s governance about this report and asks you to forward them to: arrangements, objectives, functions and performance, Planning and Reporting Unit as well as the agency’s additional reporting and Governance and Risk Branch, tabling obligations for this report. Business Services Division Department of Transport and Main Roads GPO Box 1549 Brisbane, Qld 4001 Telephone: (+ 61 7) 3306 7229 Fax: (+61 7) 3306 7548 Website: <www.transportandmainroads.qld.gov.au> Yours sincerely The Queensland Government is committed to providing accessible services to Queenslanders from David Stewart all culturally and linguistically diverse backgrounds. Director-General The department engages professional interpreters Transport and Main Roads in circumstances where clients have difficulty communicating in English. People from non-English speaking backgrounds have access to interpreters and translation services at customer service centres throughout the state. Queensland Transport Final Report July 2008 – March 2009 Volume 1 of 2 i NWO 1298 QT Annual Report 2009 D10-FA.indb 2 15/7/09 2:52:41 PM Overview Letter of compliance Communication objective July 2009 Queensland Transport’s final report is part of a group of documents comprising the Queensland Transport Corporate Plan 2008–12 and the Service Delivery The Honourable Rachel Nolan MP Statement 2008–09 that inform the former Minister Level 15, Capital Hill for Transport, Trade, Employment and Industrial 85 George Street Relations and the Parliament of Queensland, of Brisbane Qld 4000 our financial and non-financial performance and activities. It is a major accountability tool that enables Dear Minister the minister to assess the efficiency, effectiveness and economy of the department, as required under the Following machinery-of-Government changes on Financial Administration and Audit Act 1977. 26 March 2009 the former Department of Transport (known as Queensland Transport) was abolished. Our audience includes local, state and Commonwealth The core functions of Queensland Transport have Government organisations, our staff, industry groups, become part of the new Department of Transport and special interest groups and the wider community. Main Roads. Responsibility for Trade Queensland has This report aims to provide these groups with a been transferred to the Department of Employment, summary of the department’s performance against Economic Development and Innovation. the six goals and 20 objectives outlined in the Queensland Transport Corporate Plan 2008–12. This final report for Queensland Transport outlines the activities and achievements for the period As a final report, our audience will be presented 1 July 2008 to 26 March 2009. with information that covers the period from 1 July 2008–26 March 2009. The remaining time I certify that this report meets the prescribed to 30 June 2009 will be covered by the first report of requirements of the Financial Administration the new Department of Transport and Main Roads. and Audit Act 1977 (FAA Act) and the Financial Management Standard 1997 (FMS) particularly The department invites your comments or feedback with regard to reporting this agency’s governance about this report and asks you to forward them to: arrangements, objectives, functions and performance, Planning and Reporting Unit as well as the agency’s additional reporting and Governance and Risk Branch, tabling obligations for this report. Business Services Division Department of Transport and Main Roads GPO Box 1549 Brisbane, Qld 4001 Telephone: (+ 61 7) 3306 7229 Fax: (+61 7) 3306 7548 Website: <www.transportandmainroads.qld.gov.au> Yours sincerely The Queensland Government is committed to providing accessible services to Queenslanders from David Stewart all culturally and linguistically diverse backgrounds. Director-General The department engages professional interpreters Transport and Main Roads in circumstances where clients have difficulty communicating in English. People from non-English speaking backgrounds have access to interpreters and translation services at customer service centres throughout the state. Queensland Transport Final Report July 2008 – March 2009 Volume 1 of 2 i NWO 1298 QT Annual Report 2009 D10-FA.indb 2 15/7/09 2:52:41 PM Overview Volume 1 Table of contents Overview 1–11 Section three – Letter of compliance i Managing our business 56–73 Communication objective i Key highlights 2 Corporate governance 58 About Queensland Transport 4 Planning and performance management 59 Queensland’s transport system 6–7 Risk management 62 Director-General’s report 8–9 Audit and Risk Committee 62 Financial summary 10–11 Internal audit 63 Project management framework 65 Section one – Recordkeeping 65 Our performance 12–47 Governance supported infrastructure 65 Ethics 68 Our goals 14 Public sector ethics 68 Facilitate and respond to growth 14 Whistleblower disclosure statistics 69 Environmental sustainability 17 Freedom of information 70 Transport leadership 21 Legislation administered by the Director-General 72 Safety and security 25 Fair, efficient services and infrastructure 30 Section four – Capable people and organisation 32 Greenhouse gas emissions 34 Our people 74–81 Transport fatalities and injuries 36 What our people do 76 Camera Detected Offence Program report 38 Women’s initiatives 76 Marine Board report 41 Women on boards 77 Trade Queensland report 42 Equal employment opportunity 78 Human resource policy initiatives 78 Section two – Workplace health and safety 79 Corporate learning programs 80 Our organisation 48–55 Industrial relations 80 Machinery-of-Government changes 50 Organisational structure 50 Appendices 82–136 Our organisation profiled 50 Statutory reports 84 Corporate 50 Consultancies 84 Information Management 51 Reporting arrangements 84 Integrated Transport Planning 51 Shared Service Initiative 85 Land, Transport and Safety 51 Voluntary early retirement 85 Maritime Safety Queensland 51 Committees/advisory groups associated Passenger Transport 51 with Queensland Transport 86 Rail, Ports and Freight 52 Queensland Transport’s outputs — Services 52 2008–09 output performance measure tables 89 Strategic policy 52 Overseas travel 97 Trade Queensland 52 Publications 105 Transport infrastructure 52 TravelSafe Committee recommendations Transport Leadership Team 53 progress report 107 Passenger transport payments 118 School transport operator payments 119 Where you can find us 130 Glossary 134 Index 135 Queensland Transport Final Report July 2008 – March 2009 Volume 1 of 2 1 NWO 1298 QT Annual Report 2009 D10-FA.indb 1 15/7/09 2:52:41 PM Overview The Inner City Rail Capacity Study identified options for the future of the Brisbane inner city rail network Key highlights • Commenced initiatives for the Congestion • Provided advice to shareholding ministers Management Strategy. These will provide regarding significant investment proposals the overall strategic vision and way forward from transport government owned corporations to better manage urban traffic growth in including major rail and port expansions at the South-East Queensland. Port of Abbot Point Coal Terminal. • Completed stage one of the Inner City Rail Capacity