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Welcome to the Shared Services Exchange 2014 16-17 September 2014 Hotels van Oranje, Noordwijk, The Netherlands www.sharedservicesexchange.co.uk Welcome to the Shared Services Exchange 2014 Tackling Higher Value Activities To Drive Transformation In Finance Shared Services Speakers leading case studies, panels and discussion sessions in 2014 include: Wojciech Jan Comhaire Marco Jansen Krygowski Global Process Finance Director, Global Director Customer Manager Finance Operations to Cash McGregor Rockwell Automation Covidien 10+ years in Finance Management Providing worldwide accounting services Recently led the establishment of 5+ years working in Global Business including operations, process ownership finance SSC with operations in A2R, Services and Financial Shared Services and architecture P2P including T&E, C2C Cash allocation McGregor Fashion Group B.V IS one of Employing 21,000+ people in 80+ and Compliance with a headcount of the most successful fashion houses in countries 100+ servicing 24 business units across the upper market segment with brands Global provider of industrial automation, EMEA available in 3000 multi-brand stores, power, control and information solutions $11.9 billion global healthcare products 265 shop-in-shops & 120 of their own company and manufacturer of medical stores devices and supplies Fernando Adriano Cito Aart Schutte Abad Sanchez VP Finance EMEA, General Ledger Head of Transition Management General Manager Manager, Europe Metro Global SSC and Asia Pacific KCI Medical NYSE Euronext Fernando manages the transition activities of reporting, accounting and Expert in financial transformation and A leading force for process administration processes into METRO's creating a lean shared services enhancement and an efficiency driver Shared Service Centres in India, Poland operation within the organisation & Germany Leading global medical technology Managing and building up a team of 12 In 2006 Fernando coordinated the company products sold in more than 60 FTE flexible and successful General acquisition of Walmart Germany by countries, $1.3 billion in global revenue Ledger Specialists METRO Group which he joined in 2007 Helen Barratt Joshua Lynch Andrew Wilson Director, Shared Associate Director, Operations Director - Services Centre of Business Services National Grid Operational Excellence Reckitt Benckiser SingTel Involved in shared services for 6+ years, from strategy development and set-up Currently based in Singapore, and with Reckitt Benckiser's brands include world through to outsourcing and offshoring to over 10 years experience in leaders Dettol, Strepsils, Veet, Air Wick, a third-party provider communications and multimedia across Vanish, Clearasil and Cillit Bang Recent experience includes defining and the Asia-Pacific region It has operations in around 60 countries driving process excellence and He leads a high performing team of and its products are sold in almost 200 continuous improvement and identifying Lean Six Sigma Black Belt Managers, countries further opportunities for value creation tasked with designing innovative through the offshore mode solutions to overcome complex, cross- functional business problems Caroline Moon John Kalnins Tomasz Brzostowski CFO Global Controls Design & SSC Director EMEA & US DSM Deploy Manager Hitachi Data Systems Shell DSM’s 24,500 employees deliver annual Shell: 90,000+ people in 90+ countries HDS won the Great Place to Work net sales of around €10 billion 20+ years of finance experience in Award (15th in Poland among DSM is the world’s largest vitamin major multinationals covering companies below 500) producer Pharmaceuticals, FMCG & Distribution Also selected at Poland’s Outsourcing Since 2012 Caroline has been Director and Energy sectors Gala to the top 4 Best SSC to work for of Finance, Control & Legal for the DSM Prior to Shell, John worked for GSK in a Global Shared Services range of finance roles supporting businesses in Middle East, Asia & North America, before moving to Thailand as Finance Manager for the DKSH group 16-17 September 2014 Hotels van Oranje, Noordwijk, The Netherlands www.sharedservicesexchange.co.uk Welcome to the Shared Services Exchange 2014 Tackling Higher Value Activities To Drive Transformation In Finance Shared Services Robert Jackson Natalia Vai Marinda van Head of Projects Deputy Head of Harskamp BT Group Finance Business Process Leader Group Shared Service Centre Transformation Finance UniCredit IKEA Led a re-organisation of BT Global Services’ UK finance accounting teams, Engaged senior management to achieve Combines theoretical knowledge, delivering a >20% cost saving successful global strategy professional experience inter- and intrapersonal skill development and Established a global COE for contract Italian global banking and financial competence development. accountancy in Delhi, before running the services company with approximately 40 90 strong ‘Decision Support’ team that million customers and operations in 20 Led the implementation of the process was born out of the project countries optimisation of P2P and Travel by the SSC organisation Transformation expert, 9+ years Shared Services & Outsourcing experience $28 billion company, the world's largest furniture retailer Holds a LEAN six-sigma certified Master black belt, a Prince2certificate plus an international outsourcing professional certificate from the IAOP Devi Kencki Daiva Sereikiene Arjen Sader SSC Project Finance Service Head of VF SSC Optimisation Lead Center Manager DTZ DSM Ahlstrom Arjen has worked for over 13 years in Manager of recently established DSM’s 24,500 employees deliver annual several global roles Finance Service Center in Vilnius net sales of around €10 billion Responsible for the set-up and daily Recently held a senior Finance Manager DSM is the world’s largest vitamin management of an EMEA focussed role within Scandinavia leading finance producer SSC covering lease administration, team in change environment, finance accounts payable and accounts transformation process and supporting receivables business in cost saving and performance improvement programs BRAND NEW for 2014, the Shared Services Exchange Advisory Council: Paul Wickens Stephen Babbage Arnold Van Boven Chief Executive, Enterprise Shared Services Hub Programme R2R Operations and Northern Ireland Civil Service Transition Director Accounting Director, Finance TUI Travel Services Unilever Tomasz Brzostowski Derek Parlour Marco Jansen SSC Director EMEA & US former Head of Commercial Finance Hitachi Data Systems National Rail Enquiries, Manager ATOC McGregor Peter Villanyi Managing Director Avis Budget Group EMEA Business Support Centre 16-17 September 2014 Hotels van Oranje, Noordwijk, The Netherlands www.sharedservicesexchange.co.uk Welcome to the Shared Services Exchange 2014 Tackling Higher Value Activities To Drive Transformation In Finance Shared Services Pre-Event Networking Day – Shared Services Exchange 15 September 2014 Join our Linked In Group and Follow us on Twitter Event Registration You will be greeted at registration by the Shared Services Exchange team who will run through your personal schedule 17:30-18:30 for the Exchange. You will also receive a “Top Projects” sheet, which includes a list of challenges each registered delegate is looking to overcome. This is a great tool to help ‘break the ice’ when networking and helps you identify which of your peers in attendance are facing similar challenges to you, maximising your time at the Exchange. Ice-Breaker Networking Session Branded as “the best networking session I’ve ever attended” by a number of past Exchange delegates, this structured networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to each of your 18:30-19:15 peers in attendance. How does it work? It’s easy. You spend five minutes on one table, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers, and if you haven’t, you can continue into the drinks reception at the end of the day. 19:15-20:00 Networking Drinks Function Day One – Shared Services Exchange 16 September 2014 Join our Linked In Group and Follow us on Twitter 07:40-08:40 Breakfast Briefing: Who Is The Shared Services Customer And How Are You Meeting Their Needs? 07:30-08:40 Event Registration 08:45-08:50 Welcome from the Shared Services Exchange Chairman’s Welcome & Opening Remarks 08:50-09:00 Mark Joynson, Global Compliance & Reporting, Executive Director, Ernst & Young The Changing Shared Services Marketplace – What Are The New Opportunities? 09:00-09:25 Industry Leadership Keynote: Next Generation Change Management To Give Your Organisation Competitive Advantage Fernando Abad Sanchez, Head of Transition Management, Metro 09:30-10:00 One-to-One Business Meetings & Networking 10:05-10:35 One-to-One Business Meetings BrainWeave Managing Your AP Transformation Journey With The Paperless Office Maturity Model 10:40-11:10 One-to-One Business Meetings Led by Perceptive Software 16-17 September 2014 Hotels van Oranje, Noordwijk, The Netherlands www.sharedservicesexchange.co.uk Welcome to the Shared Services Exchange 2014 Tackling Higher Value Activities To Drive Transformation In Finance Shared Services 11:15-11:55 Masterclass: The Changing Marketplace. What Masterclass: Evaluating The Current Trend Towards Does A Truly Active Mid-Tier Mean For The Regionalisation Whole Market? The mid-tier – deconstructing the true value of The conversation
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