Innovation Courage Innovation Courage

INNOVATION COURAGE

ANNUAL REPORT 2020 2020 | Sparrow Annual Report 1 Table of Contents

46 | Sparrow Foundation

2 Sparrow Annual Report | 2020 Thank you for taking time to review the Sparrow Annual Report for 2020. If ever a year reflected the importance of Sparrow’s role as the region’s only community-based, community-owned, community-governed health system, 2020 was the one. We never want a repeat of 2020, but we are grateful for our caregivers and their incredible response to the worst health crisis of our lifetimes. We distinguished ourselves through our innovation and courage, adaptability, and compassion. Our caregivers stepped up because taking care of the community is what we do. We determined early on that no one was going to rescue us and that it was up to us to respond to the threat of the pandemic. When it became clear there weren’t enough N95 masks globally, we worked with Michigan State University on a process to sterilize the masks ourselves so we could reuse them up to 20 times if necessary. When we worried about having enough nasal swabs for our unprecedented testing demands, we began using a 3D printer to produce our own swabs. When we contemplated how to provide more access to Mid- Michigan residents for testing, we opened a drive-thru testing site at the old Sears Auto Center at Frandor. Well over 100,000 people were tested there alone in 2020. Most important of all, we discharged over 1,000 COVID inpatients alive during the year. And our year wasn’t just about the pandemic. At a time when our resources were stretched further than ever, we made strides in our clinical quality, increased access to care through our Sparrow Medical Group, and saw the growth of our Physicians Health Plan. We hope you find this Annual Report informative and interesting and that it helps you learn the breadth and depth of what we do. We appreciate you taking time to understand Sparrow and why we are so proud of being Mid-Michigan’s premier healthcare organization.

James F. Dover, FACHE John D. Pirich President and CEO Chairman, Board of Directors Sparrow Health System Sparrow Health System

2020 | Sparrow Annual Report 3 INNOVATION COURAGE

Prevailing in the Face of a Global Pandemic Sparrow Health System President and CEO James Dover Gov. Gretchen Whitmer getting her blood drawn at speaks with the media the Frandor testing site

When the extent of the COVID-19 pandemic But as befitting a health system that is the became clear, Sparrow mobilized all of its region’s only community-based, community- resources to protect the community, as it has owned, and community-governed, the effort Incident Command, Sparrow Hospital done for 125 years. From becoming among the involved countless Mid-Michigan individuals first hospitals in Michigan to conduct inpatient and organizations who donated their resources COVID testing to finding innovative ways to and dollars through the Sparrow Foundation. gather the equipment to protect our patients Those donations allowed us to better protect our and caregivers, Sparrow was recognized as a patients and caregivers and bolster our services. national healthcare leader during the pandemic. Sparrow caregivers exhibited unwavering Sparrow Hospital receives first shipment of COVID-19 vaccine Beyond the toll that the virus took on many dedication, heroism, and resilience during the Our community showing their support families, 2020 will be remembered as a year of year. In the face of overwhelming odds, our bravery, compassion and ingenuity in the face commitment remained strong to improve the of a once-in-a-lifetime crisis. Sparrow Health health of our communities and do everything Gov. Gretchen Whitmer visits Sparrow System caregivers doubled down on their efforts within our means to protect our patients and caregivers Sparrow caregivers celebrating Sparrow’s alpha patient is discharged from the hospital to test, diagnose, and treat a staggering number each other from the virus. of patients who came from throughout the state (and nation) for Sparrow care.

Medical screening tent outside Sparrow Hospital’s Emengency Department Incident Command, Sparrow Clinton COVID-19 Vaccination Clinic, Frandor First vials of COVID-19 vaccine COVID-19 Hotline

MARCH 2020

March 15 Sparrow Incident Sparrow implements Urgent Care/FastCare Sparrow Health System launches a First COVID-19 patient admitted Command activated. visitor lockdown. managers and providers set COVID-19 virtual care screening digital to Sparrow Hospital. up COVID Call Center. app in partnership with telemedicine service provider, Amwell. 4 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 5 INNOVATION COURAGE

Sparrow Laboratories

Sparrow Laboratories had already distinguished itself as one of the busiest hospital-based labs in the country but truly excelled during one of the worst times in our nation’s history – the pandemic. Sparrow Laboratories allowed Sparrow to become one of the first hospitals in Michigan to conduct same-day inpatient Coronavirus testing, a huge achievement in identifying and isolating cases. It also used innovative technology to produce 3-D nasal swabs for COVID-19 testing. From concept to testing to final production approval, technicians designed a swab that would supplement Sparrow’s primary supply chain and bolster supplies when it was difficult or impossible to purchase swabs. The caregivers of Sparrow Laboratories worked around-the-clock for months on end to quickly process COVID tests and provide the analysis that would help our clinicians treat COVID patients.

MARCH 2020

Sparrow Health System first hospital in Mid-Michigan to Sparrow Foundation sets up Challenge Sparrow sets up collection site for Sparrow discontinues elective procedures conduct same-day inpatient Coronavirus testing. Response Fund. supply donations. per Governor’s executive order.

6 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 7 INNOVATION COURAGE

Public Testing

Sparrow received international attention for opening a public drive-thru COVID-19 testing site at the former Sears Auto Center at Frandor in Lansing. Thanks to hundreds of volunteers and clinical caregivers, the site proved extremely popular because of its convenience and easy access to care. Sparrow also opened drive-thru sites at the Sparrow St. Lawrence Campus and at its Community Hospitals, allowing Sparrow to process more than a half million COVID tests and providing a level of comfort to the community. The drive-thru sites have also become popular for blood draws and standard testing required for many procedures. They are one way that Sparrow has brought care directly to Mid-Michigan residents, getting the care they need without leaving their cars or traveling far from home.

APRIL 2020 MAY 2020

The Sparrow Foundation’s Women Working Wonders (W3) Members of the 110th Civil Engineering Squadron, Sparrow refocuses donation efforts after Sparrow resumes time-sensitive makes an extraordinary donation of $500,000 to assist Sparrow Battle Creek Air National Guard Base assist collecting more than 270,000 items from surgeries. caregivers and aid Sparrow in its response to COVID-19. Sparrow Hospital with the construction of a large the community. medical screening tent outside the ED. 8 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 9 INNOVATION COURAGE

Vaccination – An Important Step in Combating COVID-19

By the end of 2020, the first COVID-19 vaccines arrived at Sparrow and a new, more optimistic phase began in the pandemic. On the December day when Sparrow received 1,950 doses of the Pfizer vaccine, six Sparrow caregivers received the shot, followed by an additional 500 more on day two. By the end of the year, thousands of caregivers had received at least one dose. Vaccinating our caregivers was just the first step. Sparrow employed innovative techniques to vaccinate the community, providing vaccines at our Frandor drive-thru site, at our Community Hospitals, and directly to underserved areas through our Mobile Health Clinic.

MAY 2020 JUNE 2020 JULY 2020

Sparrow offers COVID-19 antibody Sparrow caregivers receive a heartfelt video message from Footprints of Michigan donates dozens Ronald McDonald House of Mid-Michigan testing to general public. South Korean teen born at Sparrow – the note reflects the of pairs of running shoes to Sparrow partners with Michigan McDonald’s level and impact of the care received at Sparrow. caregivers. restaurants to support caregivers at the University of Michigan Health at Sparrow Children’s Center. 10 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 11 INNOVATION COURAGE

Infection Prevention Successes from 2020 » Approximately 90% of Infection Preventionists (IP) hold a master’s degree or are engaged in a master’s and Epidemiology degree program, and all current IPs are Certified in Infection Control (CIC) including four IPs who earned CIC. CERTIFIED Throughout 2020, Sparrow’s Infection Prevention & Epidemiology (IP) department remained focused on its efforts to further develop systemwide policies, procedures, and protocols to further enhance Sparrow’s » Enhanced physician engagement as leaders and champions of change Infection Prevention program. While 2020 presented a unique challenge within several infection prevention committees and work groups. related to virus containment and protection for caregivers, the Sparrow IP team stood strong in its efforts to ensure IP procedures were » Systemwide standardization of processes and practices related to conducted in alignment with evidence-based practice and in accordance high-level disinfection and sterilization, as well as Hospital Acquired with Sparrow’s mission and vision. Infection (HAI) prevention practices. We are especially grateful for the technical expertise of the IP team as an integral component of incident command as the COVID-19 virus » Establishment of infection prevention work groups that spread across Mid-Michigan increasing Sparrow’s patient volumes include interdisciplinary team membership from dramatically and putting strain on supplies of personal protective various departments. equipment. » Maintained zero Hospital Acquired Infection Rates in most areas for Community Hospitals.

» Attained a published article in a peer-reviewed journal.

» SMH surpassed its 95% hand hygiene goal with a 2020 hand hygiene compliance rate of 96%.

AUGUST 2020 SEPTEMBER 2020

Sparrow receives a $2 million federal and “Wear a Mask, Save a Life” Wear a mask. Save a life. Sparrow performs Sparrow’s Center for Laboratory state grant for critical emergency medical campaign launches. Sparrow is taking steps to reduce the risk of COVID-19 to our patients 100,000th COVID-19 test. and community. All visitors, patients, and caregivers are required to Medicine begins producing 3D care in response to the pandemic. wear a mask within Sparrow facilities. Learn more at Sparrow.org/Forward nasal swabs.

12 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 13 INNOVATION COURAGE INNOVATION COURAGE

Sparrow Through the National Lens

Sparrow received national and even international media coverage in 2020 for our medical leadership during the pandemic. At various times throughout the year, Sparrow and our caregivers were featured on CBS, ABC, NBC, the Today show, CNN, CNBC, MSNBC, and even Sky TV in England. The stories reflected the different stages of the pandemic from the perspective of a major Midwestern hospital system. They concentrated on surges of COVID-19 cases, Sparrow’s innovative policy to allow loved ones to visit COVID-positive patients (among the only in the country), the Frandor drive- thru testing and vaccination site, and much more. One story that was prominently featured on the Today show and NBC Nightly News showcased the emotional reunion of a COVID-positive patient with his daughter, who hadn’t seen him for weeks. Sparrow doesn’t seek headlines for our work – we are focused on our mission of improving the health of the people in our communities by providing quality, compassionate care to everyone, every time. However, we are always pleased to highlight the tireless efforts of our caregivers and the innovation that the community has come to expect.

OCTOBER 2020 NOVEMBER 2020 DECEMBER 2020

Sparrow performs iPads issued to all Sparrow Sparrow offers virtual health Sparrow Hospital administers 200,000th COVID-19 test. inpatients amid ongoing services to Olivet College first Coronavirus vaccines to Coronavirus visitation students. its caregivers. restrictions. 14 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 15 INNOVATION COURAGE

Douglas Edema, M.D. President, Sparrow Medical Group 2020 Successes Sparrow Medical Group & Sparrow Care Network Sparrow Medical Group Expanded Improved caregiver SMG Eaton, Increased annual primary Sparrow Medical Group caregivers were unsung heroes in 2020 for engagement from SMG Ithaca, maintaining routine care for their many patients while also treating care appointment slots 3.81 to 3.94 SMG Carson City, them for COVID-19. Besides their normal duties, the caregivers from helped staff the Sparrow Laboratories Drive-Thru Services site at (on a scale from 1-5). and SMG Portland. Frandor, ramped up video visits for patients virtually overnight, and 313,000 to 378,000. SMG Family Medicine Residents provided inpatient care as COVID-19 overflow patients were housed at Sparrow Hospital St. Lawrence Campus. The following SMG practices either opened or joined the group in 2020: East Lansing Orthopedic Associates; Professional Opened a Anesthesia Services; and Sparrow Medical Group East Lansing. Nearly 30 SMG practices earned Patient Centered Medical Home new patient designations from Blue Cross Blue Shield of Michigan. Additionally, liaison department Sparrow Medical Group Bariatrics was awarded the Blue Cross Improved patient experience to improve new patient Distinction PLUS designation, further proof of the superiority of Sparrow’s program. overall rating by scheduling processes. more than 1%.

Opened SMG Nursing Home Hired Specialist practice to serve 114 new providers (including 9 primary care physicians three local nursing homes. and 5 advanced practice providers.)

16 Sparrow Annual Report | 2020 INNOVATION COURAGE

Expansion of Orthopedics

Sparrow Orthopedics, an award-winning group of leading orthopedic surgeons, helped Sparrow gain recognition from U.S. News & World Report in 2020-21 as a high performing hospital for hip replacement. “Orthopedic surgery is a rapidly changing profession,” said Jason Cochran, M.D., Sparrow Orthopedic Surgeon. “We are evolving with changes in healthcare. These changes are leading to advanced recovery and improved outcomes for our patients. We are offering our patients every technology that will rapidly advance discharge and restore function. It is Opened a an exciting time for orthopedics.” new patient Other major news for Sparrow Orthopedics in 2020 was liaison department the addition of several outstanding orthopedic surgeons to better serve the growing needs of our communities. to improve new patient Michael McDermott, M.D.; Gregory Uitvlugt, M.D.; and scheduling processes. Jeffery Uitvlugt, D.O., joined SMG Orthopedics and Sports Medicine, adding vast experience and expertise. The addition of Drs. McDermott, G. Uitvlugt, and J. Uitvlugt added to an outstanding Sparrow Orthopedic team built in recent years, including our providers at SMG Orthopedics and Sports Medicine, SMG Orthopedic Trauma, and our regional SMG orthopedic practices. Through these practices, Sparrow now offers orthopedic care that encompasses a full range of services for our region.

2020 | Sparrow Annual Report 17 INNOVATION COURAGE INNOVATION COURAGE

Sparrow Caregiver Diversity, Equity, James W. Butler Resource Groups Inclusion & Belonging Administrative Diversity, Equity and Inclusion allows Sparrow to grow and be innovative in a fast-changing environment. Diversity, Equity and Inclusion supports Sparrow’s success by aligning with our Mission, Vision, and ICARE Values (Innovation, Compassion, Accountability, Respect and Excellence). Sparrow Fellowship Diversity, Equity & Inclusion (DEI) is vital for Sparrow Health System’s ability to grow and innovate in a fast-changing environment. Sparrow’s expects all caregivers to adhere to our ICARE Values, but at Sparrow we Caregiver Resource Groups (CRGs) are an integral component of want to focus on Respect. our commitment to promote DEI as well as support our caregivers’ Sparrow wants all caregivers to feel respected and valued every day and The daughter of Nigerian immigrants, Tolulope Adedokun, was named Sparrow’s professional development. in return show that same respect and value to each other, our patients, first James W. Butler III Fellow, honoring the life and legacy of a community leader who had an immense impact on Sparrow and Mid-Michigan. Open to all and led by Sparrow caregivers, CRG’s meet monthly and volunteers and customers. Sparrow is committed to holding our caregivers, are self-directed, voluntary groups that offer opportunities to network physicians, residents, volunteers and board members accountable to Adedokun, who holds a master’s degree in Healthcare Services and internally, attract a diverse workforce, provide the inclusion of ideas ensure that we maintain a welcoming, diverse, and inclusive environment Administration from Georgia Southern University, will complete a one-year and solutions, and create opportunities for mentoring and career while fostering a discrimination-free workplace. post graduate administrative fellowship which includes hands-on learning development. Through Sparrow initiatives (Caregiver Resource Groups, Corporate opportunities related to a variety of administrative duties designed to prepare her for healthcare management and leadership. Caregivers who serve as champions for diversity, equity and inclusion Mentoring, Women in Leadership, and the DEI Professional Development at Sparrow Health System help identify opportunities for Sparrow to Program) Sparrow will be able to attract, hire and retain a diverse become more inclusive. Identifying DEI best practices and eliminating workforce as well as support caregivers to ensure their success at barriers, helps create open minds and pathways to meaningful work for Sparrow. These programs will increase caregiver engagement and assist in current and future caregivers. identifying ways to leverage diversity and promote inclusion. The goal is to create and maintain an environment where all caregivers feel like they Belong and will be able to bring their authentic selves to work. Sparrow created the Fellowship in part to address the Award, the highest honor bestowed by the health Persons with ABLE | Disabilities Military Network need for diversity and inclusion in healthcare leadership, system. Butler was also a major force in local community Caregiver Resource Group Caregiver Resource Group a major issue throughout the country. The fellowship activities and was a decorated military veteran who was named for a longtime member of the Sparrow Board dedicated his life to others. of Directors, James W. Butler III. Butler championed The fellowship will be supported for perpetuity through access to high quality care for the most vulnerable and the James W. Butler Endowed Fellowship at the Sparrow led efforts toward the state’s first medical clinic for the Foundation. To learn more or give to support this Pride LGBTQIA⁺ & Allies Women in STEM & Allies homeless. He received the 2018 Sparrow Founders’ Caregiver Resource Group Caregiver Resource Group endowment at Sparrow.org/Foundation. James W. Butler III, longtime member of the Sparrow Board of Directors

18 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 19 INNOVATION COURAGE INNOVATION COURAGE Mobile Health Clinic

In June 2020, operational oversight for the Mobile Health Clinic (MHC) shifted to the Population Health Service Organization (PHSO). The PHSO team is proud to carry on the tradition of providing quality, compassionate care to those in our communities who lack access to healthcare through traditional avenues. Services provided through the MHC include immunizations, health screenings, provider visits/wellness exams, and physician referrals. Through continued partnerships with the Ingham County Health Department and the Sparrow Family Medicine Residency Clinic, the MHC team was able to provide essential care to the underserved in Sparrow’s service region. Despite the COVID-19 pandemic, the MHC team was able to safely host seven of the ten originally scheduled outings in 2020. Through those seven outings, 68 vaccinations were given, 42 individuals received health screenings, and 25 physician visits were completed. The team also coordinated with other Sparrow stakeholders and community partners to provide the MHC for various service outings in 2020. Among them were the NAACP March in Lansing and a COVID-19 testing event hosted in conjunction with Sparrow Laboratories and Union Missionary Baptist Church in Lansing. Under the direction of the PHSO, the MHC is used and requested often to provide vital care to members of our community in an ongoing effort to reduce heath disparities in our local neighborhoods.

20 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 21 INNOVATION COURAGE Virtual Health Thank you to our caregivers! During the COVID-19 pandemic, providing access to care without having to go to a physical office quickly became a vital need rather than a convenient option. Adapting swiftly to a changing healthcare delivery model, Sparrow Virtual Health services provided unprecedented access to its patients during the pandemic through its MySparrow health portal. Early on and within the timeframe of just one week, Sparrow Medical Group and Sparrow Virtual Health services effectively launched video visits for patients with an average daily rate of over 100 visits. One Charlotte patient shared his virtual health experience, praising Sparrow Eaton Hospital and its medical providers for offering virtual health as a convenient and safe way for him to manage his chronic medical condition. That same virtual health model continued to evolve throughout the year with Sparrow working collaboratively with Olivet College in its efforts to provide health and wellness resources to students, faculty and staff. In December, the college promoted the MySparrow portal which offers care options such as on-demand video visits with an urgent care provider using a smartphone, tablet or computer. In addition, the portal also provides a Symptom Checker to determine if COVID testing is needed and access to test results. This level of portal capability is unique within the Mid-Michigan market.

22 Sparrow Annual Report | 2020 INNOVATION COURAGE Thank you to our caregivers!

2020 | Sparrow Annual Report 23 INNOVATION COURAGE INNOVATION COURAGE

Dennis Reese President, PHP 2020 Accomplishments Physicians Health Plan Medicare Advantage » Launch of PHP Medicare: three brands, 12 counties Physicians » Covenant Advantage (Bay, Saginaw, Tuscola) » Sparrow Advantage (Carson, Clinton, Eaton, Gratiot, Ingham, Ionia, Montcalm, Shiawassee) Health Plan » PHP Advantage (Calhoun, Kalamazoo) » Sparrow Advantage and Covenant Advantage were the fastest growing new Medicare Advantage plans in the Since the beginning of Michigan’s COVID-19 state of emergency, Physicians Health region for 2020* Plan (PHP) committed to acting quickly to support members, and its health plan- » Enrollment more than 3,500 members provided a telehealth benefit through Amwell, which included medical and mental health. University of Michigan Health Partnership PHP helped employers and individuals negatively impacted by the COVID-19 » Announced Michigan Care, a new plan designed for University of pandemic extending the premium payment grace period from 30 to 90 days and Michigan and Michigan Medicine employees and early retirees waived all member cost-share for the teleheath benefit including member copays and deductibles. These changes were in addition to previously waived prior authorization Expansion of Provider Network requirements, early prescription refill lockouts, and member copays and deductibles » Increased provider network three-fold for COVID-19 diagnostic testing and treatment. In response to significant declines in members accessing doctor visits and elective Leading the way with COVID-related Benefits medical procedures, PHP offered financial relief through premium credits for small- » Leading the way with COVID-19 benefits to members market employer groups and members in its Medicare Advantage Plus plan while also Provided longest premium payment grace period in the industry extending the $0 member cost share on COVID-19 testing, treatment, and telehealth » for our commercial accounts through the end of 2021. » Extended $0 member cost share for COVID-19 testing, treatment, and immunization through Dec. 31, 2021 » $0 member cost share for telehealth to all commercial and Medicare members Community Service » Food Bank Capital Campaign and staff-initiated fundraising » Feed the Vulnerable

24 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 25 Alan Vierling, RN President, Sparrow Hospital Sparrow Hospital Sparrow Hospital was the epicenter of a new, three-story, 100,000-square- of Sparrow Health System’s treatment feet outpatient surgery center near of COVID-19 patients and gained the northwest corner of Michigan worldwide attention for its innovative and Pennsylvania in Lansing. Aimed and extraordinary care. From quickly at increasing convenience and access converting units to address the very for patients, the facility will also keep specific needs of COVID-positive jobs in the area and provide potential patients to creating relaxation areas to employment growth. provide relief for very busy caregivers Sparrow Hospital remains the area’s only to allowing loved ones to visit COVID Level 1 Trauma Center and is committed patients, the hospital distinguished to improving access and quality of itself in 2020. Working together and care for Lansing and surrounding with extraordinary community partners, communities. The hospital has been a the hospital demonstrated that our cornerstone of the Michigan Avenue shared expertise and compassion could corridor in Lansing for over 100 years overcome even the greatest of health and is proud of its continued role in the obstacles. development of downtown and Mid- Sparrow Hospital also stayed attentive Michigan. to our commitment to the community to be innovative and improve patient care. 2020 marked the announcement

Conceptual rendering of Sparrow’s new Outpatient Surgery Center, view from the west

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COMMUNITY HOSPITALS

Mark Brisboe President, Sparrow Carson Hospital

Sparrow Carson Hospital Sparrow Carson Hospital is a Level 4 trauma facility through the Michigan Department of Health and Human Services and is nationally recognized for outstanding care. The hospital received four stars from Professional Research Consultants, Inc. for Overall Hospital Rating and Overall Quality of Care in the Emergency Department.

Other highlights from 2020 included naming Mark Brisboe as President of Sparrow Carson Hospital and the establishment of a COVID-19 Swab Clinic, collecting thousands of swab specimens. It was designated as an Age Friendly Hospital and as a continued commitment to better serve the community locally, Sparrow Medical Group added an orthopedic surgeon, an additional urologist, a family nurse practitioner and a family care physician to its team of providers.

Sparrow Carson Hospital caregivers demonstrated unwavering dedication throughout the Coronavirus relief effort and remain encouraged by the kindness shown to them by the community.

2020 | Sparrow Annual Report 27

COMMUNITY HOSPITALS

Beth Daugherty President, Sparrow Clinton Hospital Sparrow Clinton Hospital Sustaining our mission to provide highest reporting rates and levels of compassionate care to every patient, performance. The hospital also was every time never faltered at Sparrow named the 2020 Best of the Best Clinton Hospital as hospitals and health Hospitals by the readers of the Clinton systems across the nation rose to meet County News. the challenges of an unprecedented Community support for Sparrow pandemic year. Sparrow Clinton quickly Clinton during the 2020 pandemic was developed innovative ideas and out- phenomenal. In addition to receiving of-the-box thinking in response to the donations of thousands of medical ever-changing needs of our patient supplies, caregivers were fed every week community, continuing to safely provide by generous community donors and for patients with urgent and emergent supported by a series of “hometown care needs. hero” signs, community video messages, Amid pandemic disruptions, Sparrow and even a motorcycle drive-by tribute. Clinton garnered state and national Kudos to all our Sparrow Clinton accolades. The hospital received a 5-Star caregivers, and to our community Award for Overall Hospital Rating residents for their unrelenting support and a 4-Star Award in the Emergency and resiliency. We are grateful to be part Department for Overall Quality of Care of an outstanding healthcare team, and from Professional Research Consultants, blessed to provide safe, compassionate Inc., based on outstanding patient care for such an extraordinary patient satisfaction scores. As a member of community. the Michigan Critical Access Hospital Quality Network through Michigan Center of Rural Health, Sparrow Clinton was ranked #5 nationally for outstanding quality performance in achieving the

28 Sparrow Annual Report | 2020

Helen Johnson, FACHE President, Sparrow Eaton Hospital Sparrow Eaton Hospital Sparrow Eaton Hospital has been the Pharmacy department was recognized for community’s choice for healthcare for more medical compounding certification. than 85 years. AL!VE saw tremendous success as home 2020 highlights for Sparrow Eaton Hospital to the area’s only Intensive Cardiac Rehab included Helen Johnson, FACHE, being program and was Sparrow Health System named as hospital President, the addition hosted a major Heart Month event in of Sparrow Medical Group Potterville, February featuring free screenings for credentialing two additional Advanced cholesterol and blood pressure, as well as a Practice Providers to serve the area and the heart-healthy lunch and presentation. national attention a local 80-year old Eaton With restrictions in place regarding public Area EMS EMT received for continuing to gatherings, the hospital’s 8th Annual Gala serve his community despite high COVID was a memorable, virtual experience themed risk. Sparrow Eaton primary care practices around “Soaring above Challenge” and raised received Patient Centered Medical Home record funds in support of Sparrow Eaton designation from Blue Cross Blue Shield of emergency services including state-of-the- Michigan, and Patient Centered Medical art equipment. Home – Neighbor designation was awarded to several practices. Additionally the During a year that posed numerous challenges, as the number of COVID-19 tests reached the 10,000 milestone, our community hospital in Charlotte met the growing need of testing by utilizing AL!VE as a drive-through style facility. In the wake of the pandemic, Sparrow Eaton Hospital caregivers were some of the first healthcare workers in Mid-Michigan to receive the COVID-19 vaccination. The hospital is thankful for the outpouring of support and COVID - ALIVE Donation Drop - Rachel Maurer Accepting generosity of the community it serves. Saline Flushes from Former HGB Nurse Cathy Bogner

2020 | Sparrow Annual Report 29

COMMUNITY HOSPITALS

Linda Reetz President, Sparrow Ionia Hospital

Sparrow Ionia Hospital Sparrow Ionia Hospital was recognized in 2020 by the American Hospital Association for 75 years of membership and celebrated the five-year anniversary of its state-of- the-art hospital. Other highlights included naming Linda Reetz as President of Sparrow Ionia, the addition of Positron Emission Tomography combined with Commuted Ionia Tomography (PET/CT) imaging services, and development of the Bill and Marcia Roeser Walking Trail.

In 2020, Sparrow Ionia Hospital was recognized as an Age-Friendly Hospital for providing special care to those 65 and older and was singled out by the Institute for Hospital Healthcare Improvement (IHI), through an initiative of the Michigan Health & Hospital Association’s Keystone Center, for working to create an age-friendly environment for patients.

Sparrow Ionia Hospital caregivers are forever grateful for the collaborative efforts of the Ionia County Health Department, the ministerial community and other community organizations for combining resources to offer - Photo – Sparrow Ionia COVID-19 nasal swab testing and influenza vaccination AHA recognition 75 years – throughout the hospital’s service area. Sparrow Ionia AHA Presentation Nov 2020 037 Sparrow Ionia AHA recognition of 75 years

30 Sparrow Annual Report | 2020

Tina Gross President, Sparrow Specialty Hospital

Sparrow Specialty Hospital Sparrow Specialty Hospital remains the highest ranked Sparrow affiliate for Caregiver Engagement in 2020 with patient satisfaction ratings in the top decile: » Overall Quality of Care 98.7th percentile » Overall Quality of Nursing Care 92nd percentile. In 2020, caregivers at Sparrow Specialty Hospital launched several pilot programs aimed at enhancing quality in areas such as constipation, sepsis, and resuscitation, as well as an eQuality Boards pilot that was subsequently rolled out to the entire health system for quality measurements reported to the public.

Sparrow Specialty Hospital proudly partners with local nursing programs at Michigan State University, Baker College and Lansing Community College and is appreciative of the concerted efforts of its partners and student nurses for their efforts to address the COVID-19 pandemic.

2020 | Sparrow Annual Report 31 Strength in Value

The full financial impact of the global : Sparrow Health System and its community hospitals have received numerous state and national pandemic is yet to be entirely realized. The recognitions for high-quality and patient-centric reality of 2020 is that service line closures, care. The following acknowledgements validate fewer inpatient admissions and patient the meticulous and conscientious work Sparrow caregivers do on behalf of the people served hesitancy to visit their doctor for routine throughout Sparrow’s many hospitals and facilities. check-ups, combined with high costs associated with intensive care and supply chain items, impacted system revenue streams and expenses. Sparrow remains committed to care affordability and achieving efficiencies while striving for better patient outcomes. While we now operate under a new norm of care delivery, our goal to reinvest in our caregivers, technology and facilities has stayed the same. Sparrow looks forward to serving Mid-Michigan residents for generations to come.

32 Sparrow Annual Report | 2020 FINANCIALS 2020

2020 Financial Performance Summary

TOTAL REVENUE ,,,

TOTAL COST OF CARING FOR PATIENTS ,,,

AVAILABLE FOR REINVESTING IN PROGRAMS, EQUIPMENT AND FACILITIES ,,

2020 Total Revenue 2020 Total Expenses Claims Payments for Supplies, Insurance, Members of Health Plan Utilities and ,, Other Services ,, Payments Received for Patient Care Facilities & Equipment ,,, Depreciation & Interest ,, Insurance Plan Premiums Compensation ,, and Beneﬁts for Caregivers ,, TOTAL COST Other Operating OF CARING TOTAL REVENUE Revenue FOR PATIENTS ,,, ,, ,,,

2020 | Sparrow Annual Report 33 Strength in Excellence

Sparrow Health System and its community : Sparrow Health System and its community hospitalshospitals have have received received numerous numerous state stateand national recognitionsand national for recognitions high-quality and for patient-centrichigh-quality care.and Thepatient-centric following acknowledgements care. The following validate the meticulous and conscientious work Sparrow caregiversacknowledgements do on behalf validateof the people the meticulousserved throughoutand conscientious Sparrow’s work many Sparrowhospitals andcaregivers facilities. do on behalf of the people served throughout Sparrow’s many hospitals and facilities.

34 Sparrow Annual Report | 2020 AWARDS 2020

Sparrow Health System/Hospital standard” for nursing care in hospitals, Magnet System for N95 respirators which played a significant status is held by only about six percent of hospitals role in helping to protect medical professionals from Strength in Excellence nationwide. the COVID-19 virus while serving their community. American Cleft Palate-Craniofacial Association Blue Cross Blue Shield of Michigan Professional Research Consultants, Inc. – The Sparrow Multidisciplinary Cleft Lip & Palate Sparrow Bariatric Surgery continues to hold the Excellence in Healthcare Awards Clinic received national recognition as an approved distinction as a Blue Cross Center of Excellence and team by the American Cleft Palate-Craniofacial Sparrow Clinton Hospital, Sparrow’s Regional Sparrow Medical Group Bariatrics was awarded the Association in recognition of its efforts to provide Neonatal Intensive Care Unit and Inpatient Blue Cross Distinction PLUS designation. the “gold standard” of cleft care. The clinic is the Pediatrics/Pediatric Intensive Care Unit received only practice in Mid-Michigan to receive such 5-Star awards. recognition, a reflection of the personal commitment Leapfrog Group of caregivers from Sparrow and the Michigan State Sparrow Hospital The Joint Commission University HealthTeam to this special population of received an “A” for pediatric patients. Sparrow is accredited by The Joint Commission (TJC) patient safety in the fall and complies with the highest national standards for of 2020 Leapfrog Group safety and quality of care. American College of Cardiology – Chest scorecard, reflecting the hospital’s commitment to The Sparrow Comprehensive Stroke Center has Pain – MI Registry quality and safety, and meeting the needs of every patient, every time. been certified by The Joint Commission as a Sparrow received a Gold Performance Achievement Comprehensive Stroke Center since 2012. Award. American College of Surgeons The Sparrow Total Joint Replacement Program has Trauma Center Redesignation been accredited by The Joint Commission for nine American Heart Association/American consecutive years. Stroke Association Sparrow Hospital received redesignation as a Level 1 Trauma Center by the American College of Surgeons The Sparrow Comprehensive Stroke Center and remains Mid-Michigan’s only Verified Level 1 World Health Organization Baby continues to be recognized by the American Heart Trauma Center for adult and pediatric patients. Friendly® Designations Association and American Stroke Association by achieving Get with the Guidelines-Stroke Gold Sparrow remains Mid-Michigan’s first and only ® Plus award, the highest award given for stroke MSU Extension 2020 Key Partner Award hospital to earn WHO Baby Friendly designation, a national benchmark in quality care for mothers and performance. Sparrow Hospital was also recognized Jon Baker, Sparrow Director of Laboratories; Bill babies. as a recipient of the AHA/ASA Target: Stroke Elite Degg, Sparrow Director of Clinical Engineering; and Honor Roll with Target: Type 2 Diabetes Honor Roll Alan Vierling, Sparrow Executive Vice President award. were presented a 2020 Key Partner Award by the Michigan State University Extension in recognition American Nurses Credentialing Center of their significant contributions to support and promote MSU Extension program. Specifically, the Sparrow Hospital has earned the nation’s most three were honored for their collaboration with MSU prestigious honor for nursing achieve and excellence Extension Leaders and the MSU Product Center’s – recognition as a Magnet Hospital by the American Food Processing and Innovation Center to develop Nurses Credentialing Center. Considered the “gold the MSU Extension Dry Heat Decontamination

2020 | Sparrow Annual Report 35 AWARDS 2020

Physician of the Year Mary Free Bed at Sparrow Blue Cross Blue Shield of Michigan Sparrow recognized Patient Centered Medical Homes Rebecca Wolfe, M.D. as Commission on Accreditation The following Sparrow Medical Group primary its 2020 Physician of the of Rehabilitation Facilities care practices were designated Patient Centered Year. Medical Homes (PCMH) by Blue Cross Blue Shield of (CARF) Michigan: Mary Free Bed at Sparrow received a SMG Ashley 3-year accreditation from CARF. » » SMG Carson City Nurse of the Year Professional Research Consultants, Inc. » SMG Charlotte Family Med 111 Sparrow recognized Laura Mary Free Bed at Sparrow was designated as a Top » SMG Charlotte Family Med 123 Timm, BSN, RN, CCRN, Performer in “Overall Quality of Care” for inpatient SMG Charlotte Family Medicine from its Trauma Intensive rehabilitation units. » Care Unit as its 2020 » SMG Charlotte IM / Pediatrics Sparrow Hospital Nurse of » SMG DeWitt the Year. Sparrow Herbert-Herman » SMG Eastside Cancer Center PHIL Awards » SMG Eaton Rapids Family Medicine Sparrow Health System recognized respiratory SMG Fowler therapist Erica Tyler of Sparrow Hospital Granger American College of Surgeons » Pediatrics Emergency Department and respiratory Sparrow Herbert-Herman Cancer Center continued » SMG Greenville therapist Vicky Yahr of Sparrow Carson Hospital its Commission on Cancer program accreditation Cardiology Department with 2020 PHIL awards. from the American College of Surgeons. » SMG Holt Medical Oncology continued its three-year re- » SMG Ionia certification with the Quality Oncology Practice » SMG Ithaca Initiative (QOPI). » SMG Lansing Multi-disciplinary Breast Clinic continued its three-year full accreditation with the National » SMG Lansing Internal Medicine Accreditation Program for Breast Centers. » SMG Mason

Sparrow Carson PHIL Award winner Vicky Yahr (second from » SMG Muir left), is honored by Sparrow Carson President Mark Brisboe (left), Lori Grant, director of Ancillary Services, and Karen Barker, Sparrow Medical Group » SMG North Cardiopulmonary supervisor. RIGHT: Sparrow Hospital Respiratory Therapist Erica Tyler displays her PHIL Award for outstanding » SMG Okemos respiratory care. Blue Cross Blue Shield of Michigan » SMG Pediatrics Carson City (BCBSM) SMG Portland Sparrow Medical Group achieved greater than the » 90th percentile on its BCBSM Children’s Life Quality » SMG Potterville Index score.

36 Sparrow Annual Report | 2020 AWARDS 2020

» SMG Saranac Sparrow Carson Hospital Sparrow Clinton Hospital » SMG St. Johns » SMG West College of American Pathologists American College of Radiology Sparrow Carson Hospital Laboratory is accredited by Sparrow Clinton Hospital Mammography services » SMG Williamston the College of American Pathologists. are accredited for quality and safety (May 2019- » Sparrow Family Medicine Residency Central 2022). » Sparrow Family Medicine Residency Mason Michigan Department of Health and American Nurses Credentialing Center » St. Johns Internal Medicine, PC Human Services Sparrow Carson Hospital is designated as a Level 4 (ANCC) Trauma facility by MDHHS, reflecting the hospital’s Sparrow Clinton Hospital is a Pathway to Excellence® Blue Cross Blue Shield of Michigan level of expertise in providing advanced trauma life designated hospital (re-certified in 2019) by the Distinction PLUS support prior to transferring patients to a higher- ANCC, confirming its quality initiatives are used to Sparrow Medical Group Bariatrics was awarded the level trauma center. create a positive work environment where nurses Blue Cross Distinction PLUS designation, setting can flourish, and nationally identifies Sparrow Clinton as one of the best hospitals in which to work. Sparrow’s program ahead of its competitors in Professional Research Consultants, Inc regards to excellence. Sparrow Carson Emergency Department received a Sparrow Medical Group St. Johns was the first five-star award for Overall Quality of Care. practice in the United States associated with Centers for Medicare and Medicaid a critical access hospital to earn The Joint ® (CMS) Commission’s Gold Seal of Approval for Primary The Joint Commission Care Medical Home Certification. The practice In 2020, Sparrow Medical Group practices were re- Sparrow Carson Hospital is accredited by The Joint became the first to nationally recertify in 2018. certified as a Medicare and/or Medicaid rural health Commission and complies with the highest national clinic (RHC). standards for safety and quality of care. Trauma Center Designation Priority Health Quality Awards Sparrow Clinton Hospital is designated as a Level 4 Nurse of the Year Trauma facility by MDHHS, reflecting the hospital’s Sparrow Medical Group Carson and Sparrow Medical Jessica Heleski, RN, was level of expertise in providing advanced trauma life Group Saranac received 2020 Priority Health Quality named Sparrow Carson support prior to transferring patients to a higher- Awards. Hospital 2020 Nurse of level trauma center. the Year Professional Research Consultants, Inc. – Sparrow Thoracic and Excellence in Healthcare Awards Cardiovascular Insitute Sparrow Clinton Hospital received a 5-Star PRC excellence award for Overall Hospital Rating, Provider additions to the Thoracic and scoring in the top 10% nationally. This marks the Cardiovascular service line included Hisham G. third consecutive year Sparrow Clinton has achieved Qandeel, M.D., Kirill Zakharov, D.O., and Andrew a five-star rating. Sparrow Clinton Emergency M. Duda, M.D. Providers who jointed the Sparrow Department received a four-star award for Overall Thoracic and Cardiovascular Institute included Basil Quality of Care, scoring in the top 25% nationally. A Dahbur, D.O., and Michael J. Kehdi, D.O.

2020 | Sparrow Annual Report 37 AWARDS 2020

This marks the fifth consecutive year Sparrow Sparrow Eaton Hospital Sparrow Ionia Hospital Clinton ED has achieved a four-star rating.

American College of Radiology Blue Cross Blue Shield of Michigan Special Tribute for Care Sparrow Eaton Breast Care Center is accredited by (BCBSM) – Patient Centered Medical State House Rep. Graham Filler recognized Sparrow the American College of Radiology mammography Homes Clinton Hospital and Sparrow Medical Group St. and stereotactic biopsy. Johns caregivers for their protection of citizens Sparrow Medical Group offices in Ionia, Muir, during the COVID-19 pandemic. This Special Tribute Portland and Saranac are designated BCBSM Patient from the State of Michigan acknowledged the Blue Cross Blue Shield of Michigan Centered Medical Homes. hospital’s long history of community service with (BCBSM) distinction and honor. Caregivers were commended Sparrow Eaton primary care practices received Centers for Medicare and Medicaid for their unselfish commitment to public safety Patient Centered Medical Home designation throughout the pandemic and thanked for protecting Services (CMS) from Blue Cross Blue Shield of Michigan. Practice their fellow citizens – especially the most vulnerable. Sparrow Ionia Hospital is certified as a Medicare evaluation included a first-ever virtual site visit and/or Medical Rural Health Clinic (RHC). conducted by BCBSM at the Sparrow Medical Group The Joint Commission Eaton Rapids office. A Patient Centered Medical Sparrow Medical Group offices in Ionia, Muir, Home – Neighbor designation was awarded to Sparrow Clinton Hospital is accredited by The Joint Portland and Saranac are designated Medicare- SMG Charlotte Orthopedics, SMG Charlotte Pain Commission and complies with the highest national certified RHCs. Management and SMG Charlotte Osteopathic standards for safety and quality of care. Neuromusculoskeletal Medicine (ONMM). Sparrow Ionia Hospital Medical/Surgical Unit achieved a four-star rating from CMS in its five-star Outstanding Latino quality ratings. College of American Pathologists Caregiver of the Year Sparrow Eaton Laboratory is accredited by the Institute for Healthcare Improvement Sparrow Hospital recognized College of American Pathologists. Sparrow Clinton Hospital (IHI) through Michigan Health & emergency Nurse Amarily Hospital Association’s Keystone Center (Lily) Mendez Laporte, RN, The Joint Commission Sparrow Ionia was designated an Age-Friendly as Sparrow’s Outstanding Sparrow Eaton Hospital is accredited by The Joint Health System by IHI. Latino Caregiver of the Year. Commission and complies with the highest national standards for safety and quality of care. Michigan Department of Health and Nurse of the Year Sparrow Eaton Pharmacy attained Medical Human Services (MDHHS) In light of the impact COVID-19 had on its nurses, all Compounding Certification from Joint Commission. 70 registered nurses at Sparrow Clinton Hospital Sparrow Ionia Hospital is designated as a Level IV were recognized as Nurse of the Year. trauma facility by the MDHHS.

The Joint Commission Sparrow Ionia Hospital is accredited by The Joint Commission for medication compounding.

38 Sparrow Annual Report | 2020 AWARDS 2020

Nurse of the Year Daisy Award Nurse Recognition American College of Obstetricians and Samantha Fletcher, BSN, RN, was named Sparrow Carrie Shrock was recognized with the Daisy Gynecologists (ACOG) Ionia Hospital’s 2020 Nurse of the Year. Award for 2020 due to her high level of quality and Matthew Allswede, M.D. - OB/GYN - elected ACOG compassionate care. District V Advisory Council Secretary.

American Neurological Association Cleopatra Thurman, D.O. - Neurology - received the American Neurological Association Outreach Travel Scholarship: one of three people to win the award nationwide. Sparrow Ionia Hospital Nurse of the Year Samantha Fletcher, BSN, RN (second from left) is shown with (from left) Chief Nursing OfficerLisa Harris, MSN, RN; Tara Lanz, BSN, RN, Emergency Association of Program Directors in Department manager; and Sparrow Ionia President Linda Reetz, MBA, BSN, RN. Surgery Sparrow Specialty Hospital President Tina Gross, MSN, BAS, RN, SANE, with Carrie Shrock, RN, and SSH’s Marti Samsel Hugh Lindsey, M.D. - Surgery - served as a poster session moderator at the national meeting. Sparrow Specialty Hospital Healthcare Facilities Accreditation Program Michigan State Medical Society (MSMS) Sparrow Specialty Hospital is accredited by the Anita Avery, M.D. - OB/GYN - serves on MSMS Gallup National Survey for Hospitals/ COVID-19 Physician Task Force (meeting weekly with Healthcare Organizations Healthcare Facilities Accreditation Program recognizing it as a symbol of quality, reflecting Gov. Whitmer’s Health Policy Advisor). Sparrow Specialty Hospital was the highest ranked the hospital’s commitment to meeting certain Sparrow affiliate for Caregiver Engagement in 2020, performance standards. Michigan State University College of placing at the top quartile in the Gallup National Survey for Hospitals/Healthcare Organizations. Human Medicine Outstanding Clinician Said Omar, M.D. - Neonatology – received the Medical Education award for Outstanding Clinician. Professional Research Consultant, Inc. Sparrow Specialty Hospital was designated as a Top Decile Performer in “Overall Quality of Care” for Alpha Omega Alpha Medical Honor Outstanding Volunteer Faculty Teaching 2020. Society Awards College of Human Medicine Danielle Dougherty, M.D. - Surgery - inducted into » Jamila Power, M.D. - Lansing Campus - Joint Commission Accreditation Program Alpha Omega Alpha Medical Honor Society Emergency Department Sparrow Specialty Hospital successfully moved to » Frank Animikwam, M.D. - Lansing Campus - accreditation by the Joint Commission recognizing Accreditation Council for Graduate Family Medicine it as a symbol of quality and reflecting the hospital’s Medical Education (ACGME) Abdullah Al-Abcha, M.D. - Lansing Campus - commitment to meeting high performance » Jayne Ward, D.O. - Neurology - appointed to the Internal Medicine standards. ACGME Board of Directors. » Tonia Peters, D.O. - Lansing Campus - OBGYN

2020 | Sparrow Annual Report 39 AWARDS 2020

» Anna McFarland, D.O. - Sparrow Hospital - » Support of COVID Employee Health staffing Pediatrics (Family Medicine) » Eric Weiler, M.D. - Sparrow Hospital - Surgery » Re-assignment of residents to cover the St. Lawrence 3A campus during COVID surge (Family » Srinivas Kavuturu, M.D. - Lansing Campus - Medicine) Surgery » Re-assignment of 30-50% of residents to surge coverage (ICU and Floor) due to COVID (Internal Society of Teachers of Family Medicine Medicine) Julie Phillips, M.D. received Research Paper of the Year designation from the Society of Teachers of » Fellows staff HIV Clinic at ICHD (Infectious Family Medicine. Disease) » New stroke Alert process with marked improvement in door to TPA (Vascular Neuro) Medical Education Initiatives » Communication to better inform parents during rounding, very successful in improving HCAHPs » Community Outreach: communication rating (Neonatology) • VotER Program (Emergency Medicine) » Improved immunizations compliance for patients • Support and staffing of the Mobile Health up to 12 years and HPV vaccination of adolescents Clinic (Family Medicine) in concert with the Ingham County Health Department in association with the American • Drs. Lori Burke and Jennifer Hoffman Cancer Society (Pediatrics) developed mobile prenatal care program for patients with substance use disorder » Participating in the Michigan Urologic Society (OB/GYN) Improvement Collaborative (MUSIC) across the state to improve urologic care (Urology) » Wellness: • SECOND Trial - a national trial in Grants Received which programs evaluate burnout and Received $3.5 million renewal grant from the the effect of a Wellness Toolkit along » National Institutes of Health’s National Institute with implementation support to on Aging to extend a long-standing collaboration determine how best to improve the with the Michigan Center for Urban African learning environment and resident well- American Aging Research. (Internal Medicine) being (Surgery) A challenge grant from the Dart Foundation » Drs. Maslovich and Dr. Alisha Small (PGY- » matched by Sparrow Foundation donors 2) working to improve access to Long-Acting was awarded to support one-to-one patient Reversible Contraception for Sparrow Hospital technology at Sparrow, providing an iPad at every outpatient surgeries and inpatients (OB/GYN) patient’s bedside to stay connected to family, » Re-assignment of Medicine residents to support access their MyChart and more. COVID surge and Intensive Care Unit coverage (Emergency Medicine)

40 Sparrow Annual Report | 2020 2020 | Sparrow Annual Report 41 Strength in Leadership

Sparrow is the area’s only community-owned, community-based health system. Sparrow caregivers are here for the communities we serve in good times and bad. It’s what we do. Sparrow Health System and its community hospitals are led by a leadership team that understands what it means to be a hometown partner committed to ensuring access to care and enhancing overall quality of life. With hospitals serving rural communities in Carson City, Charlotte, Ionia, and St. Johns, and more than 115 sites across Mid-Michigan, Sparrow offers expert care everywhere. We are proud to work with the 180-plus local community members who serve on our governing boards.

42 Sparrow Annual Report | 2020 PRESIDENT’S COUNCIL Strength in Leadership Senior Leadership Team

James Dover, FACHE Patrick Brillantes William Howe Scott Norman President and CEO Vice President Vice President, Chief Financial Officer Vice President, Medicare Sparrow Health System Service Lines Sparrow Hospital Physicians Health Plan Sparrow Health System Joseph Ruth John Hyden, Esq. Tom Ostrander Executive Vice President Mark Brisboe Vice President and Chief Integrity Vice President Chief Operating Officer President Officer Operations Sparrow Health System Sparrow Carson Hospital Interim Vice President, Legal and Risk Sparrow Hospital Management Thomas Bres Amy Brown Lisa Pascoe, FACHE Senior Vice President Vice President and Chief Nursing Helen Johnson, FACHE Vice President Chief Administrative Officer and CIO Officer President Governance and System Effectiveness Sparrow Health System Sparrow Hospital Sparrow Eaton Hospital Sparrow Health System

Kira Carter-Robertson Beth Daugherty Ami Kihn Dennis Reese Senior Vice President President Vice President, Revenue Cycle President Affiliate Operations Sparrow Clinton Hospital Sparrow Health System Physicians Health Plan Sparrow Health System Douglas Edema, M.D., MPA, David Kruger Linda Reetz Karen Kent VanGorder, M.D. President FACHE Vice President Senior Vice President President Sparrow Ionia Hospital Physician Practice Administration Chief Medical and Quality Officer Sparrow Medical Group, Sparrow Hospital Sparrow Care Network Sparrow Health System Michelle Reynaert Vice President Paula Reichle Paul Entler, D.O. David Mangan Sparrow Foundation Senior Vice President Vice President Vice President Chief Financial Officer Quality and Performance Improvement Marketing and Communications Kathy Smith Sparrow Health System Sparrow Health System Vice President Denny Martin, D.O. IT Operations Teresa Znidarsic Chief Medical Officer Ted Glynn, M.D. Senior Vice President Sparrow Hospital Mike Tobin Chief Human Resource Officer Vice President Medical Education & Research Vice President Sparrow Health System Christopher Mathews Population Health and Post-Acute Care Sparrow Health System Vice President Alan Vierling, DNP, MSN, RN Support Services President Tina Gross Sparrow Health System Michael Zaroukian, M.D., Ph.D. Vice President Sparrow Hospital President Sparrow Specialty Hospital Chief Medical Information Officer Sparrow Health System

2020 | Sparrow Annual Report 43

BOARDS OF DIRECTORS 2020

Sparrow Health System Paula Reichle Sparrow Health System James Dover, FACHE Nancy McKeague Alan Vierling, DNP, MSN, RN Patrick Gillespie John D. Pirich John D. Pirich, chair and E.W. Sparrow Deborah Ginsburg Ronald Simon Iftiker Ahmad, MD Hospital Association Lisa Hildorf Clarence Underwood, Jr. Daniel Balice Sparrow Health System Emeritus Chairs: William Howe Jeffrey Benson and E.W. Sparrow Lawrence A. Bass Gary Hubbard, D.D.S. Physicians Health Gregory Brogan Hospital Association Gregory Brogan Jeff Jackson Richard Bruner Plan/Physicians Emeritus Board Richard Bruner David Kaufman, D.O. David Donovan Health Network/PHP James W. Butler, III* Darci Marcum James Dover, FACHE Members: Service Company/PHP Marylee Davis, Ph.D. Patrick McPharlin Ann Flood Virginia Atayan* Barbara Given, RN, Ph.D. Chad Paalman Insurance Company Christine Goeschel, RN, Sc.D. Wendell Barron Lance Lynch Debbie Petersmark James Hallan Lawrence Bass Iftiker Ahmad, M.D., chair Kelly Preston James Herbert James W. Butler, III* John Ayanian, M.D. Sparrow Community Michelle Reynaert David M. Hunt, Sr. MaryLee Davis, Ph.D. Keith Dickey Tony Robinson Michael King S.P. Fortino, M.D.* Board of Directors James Dover, FACHE Patrick Gribben * Joseph Ruth Brian McCardel, M.D. William Gifford, M.D., chair Douglas Edema, M.D. Frank Guerriero, C.L.U.* Timothy Salisbury Nancy McKeague Tony Baltimore Andrea Kosloski Stephen Guertin, M.D. Tanisha Sanders Candace Metcalf, RN, D.O. Darwin Brewster Timothy Peterson, M.D. Edward T. Hacker* Don Simon Lisa Webb Sharpe, Ed.D. Kira Carter-Robertson Paula Reichle Richard Halik, Ph.D. Ken Theis Richard Iding Joseph Ruth Blair Holden * Lakeeya Tucker, D.O. E.W. Sparrow Hospital R. Sam Larson William C. Hollister John Truscott Emeritus Chairs: Elaine Pogoncheff Association Dolores Hughes* Daniel Warmels MaryLee Davis, Ph.D. Bruce Shively John Lancour, chair David Kaufman, D.O. James W. Butler, III* George Smith, M.D. Emeritus Board Members: Blake Ashdown Curtis Keck Raj Weiner Deborah Atkinson Patricia Barnas Sparrow Womens Donald Kuiper, M.D. Charles Blockett, Jr. Brittany Bogan Emeritus: Lance R. Lynch Dominic Carbone Hospital Association Kelly Brittain, RN, Ph.D. Jack Bates* Jonathan Raven* Daniel Chojnowski Women’s Board of James Croom Maurice Reizen, M.D. Maeola C. Danielson* Managers Robin DeMuth, M.D. Theda Rudd Sparrow Foundation Glenn Granger Deborah Ginsburg, President Myron Freeman Evelyn Scheffel* James Croom, chair Judith Herbert Deborah Allen Barbara Given, RN, Ph.D. Dawn Springer, M.D. Patricia Barnas C. Richard Herrold Alicia Armstrong Maude Guerin, M.D. John G. Thodis* Thomas Bres Annie Holmes Tracey Barnes Timothy Hodge, D.O. Duane R. Vernon Kris Burak Carol Horowitz Lexie Blockett Christine Hollister Noel Day Richard Iding Marian Brooks Bryant Corey O’Brien, D.O. Price Dobernick Ronald Mason* Cynthia Harrington

44 Sparrow Annual Report | 2020

Diana Henthorne-Stoddard Gary Reetz Sparrow Eaton Hospital Emeritus: Sparrow Clinical Patricia Hollenbeck Paula Reichle Daniel Balice Edward Dobbs, chair Research Institute Christine Hollister Jean Southward Kim Capps Linda Kahler Carol Priebe Wiles Sparrow Specialty John Ip, M.D., chair Kira Carter-Robertson Ann Marie Kauffold Brent Wilson Joel Cohn, M.D. Frederick Darin, O.D. Hospital Beverly Knox-Pipes Gaurav Dhar, M.D. Emeritus: James Dover, FACHE Ira Ginsburg, chair Susan Patterson Kevin Essenmacher Emmett Binkert, D.O.* Charles Grundstrom Kristy Beckholt, D.O. Christine Richardson-Beagle Ted Glynn, M.D. Rex Rimmel, D.O. Sharon Kubica Amy Brown Sue S. Safir David Kruger Martin Latchaw Carol Conn Nancy Selby Chad Link, D.O. Sparrow Clinton Tony Marl, D.O. Michael Flintoff Fran Sklapsky Anmar Razak, M.D. Hospital Leonore Pray Deborah Hollis Kathleen Soltow Gordon Srkalovic, M.D. Matthew Rush Lou Little Gina Spencer Daniel Coss, chair John Sauchak, D.O. Jeanne Rutledge Dottie Spousta Christopher Beal, D.O. *deceased Denise Wheaton Bruce Shively Laura Stearns Craig Bishop Harper Wildern, O.D. Spencer Simmons Cheryl Underwood Mark Brisboe Mary Smania Linda Woodrow Kimberly Brzozowski Emeritus: Kira Carter-Robertson Virginia Lowe Sparrow Development, Joel Conn Robert Leeser, M.D. Sparrow Care Network Richard Trumley Inc. Beth Daugherty, MPH, BSN Greg Holzhei, D.O., chair Tom French Joseph Ruth, chair Iftiker Ahmad, M.D. Greg Holzhei, D.O. Sparrow Ionia Hospital Thomas Bres Cynthia Buchweitz, M.D. Curtis Keck Darwin Brewster Sandra Pearson, chair Joseph Bustamante, D.O. Amy Palus Bob Diamond Kira Carter-Robertson Linda Chermak, M.D. B.P. Rajesh, M.D. William Howe John Davids Douglas Edema, M.D. Bruce Shively Tom Dickinson Peter Graham, M.D. Sparrow Carson Hospital Emeritus Jason Eppler Melissa Halvorson. M.D. Craig Bishop William Howe Peter Janick, M.D. Richard Schroeder, chair William Brewbaker Ron Hyde, D.O. Heidi Johnson, D.O. Russell Anderson, D.O. David Hunt, Sr. Beth Jungel Lucas Julien, M.D. Mark Brisboe John Lancour Elle Lehman-Lay William Peterson, M.D. Kira Carter-Robertson Paul D. Minnick, M.D. Sharon Page Paula Reichle Christopher Copp Linda Reetz, MBA, BSN Joseph Ruth Rick Coy Brandon Richmond David Freestone, M.D. Meg Wheeler Daniyel McAlvey

2020 | Sparrow Annual Report 45 Sparrow Foundation

Generosity Heals - Thank You!

Amid the COVID-19 pandemic, the support The Foundation mobilized during the our community showed for Sparrow and its unprecedented COVID-19 pandemic to raise caregivers was nothing short of amazing. From more than $400,000 for a Challenge Response the donations of personal protective equipment Fund to assist with Sparrow’s response, such as gloves, masks, and gowns, to financial organized a community drop-off site that support of our Challenge Response Fund, every collected some 273,000 items in six weeks donation has made a difference. As we continue (including personal protective equipment for to wage this fight, ongoing financial gifts remain caregivers), and received gifts totaling nearly vitally important as the Sparrow Foundation $500,000 for the Care for the Caregivers plays a critical role in the health system life fund for supporting colleagues in need. cycle by inspiring vital resources and boosting Our Community Hospital Foundations also community awareness. Guidance for our gathering donations to protect caregivers and mission is provided by the Sparrow Foundation assisted with visitor screenings and Incident Board of Directors, whose membership is Command. comprised of outstanding community and hospital leaders.

46 Sparrow Annual Report | 2020 SPARROW FOUNDATION 2020 GRANTS & AWARDS SUMMARY BY CATEGORY AS OF DECEMBER 2020

Sparrow Hospital Programs and Outreach Hospice $247,124 Pediatric $41,082 ANNUAL FUNDS Healthy Lifestyles $51,748 24% Oncology $146,291 , COVID Challenge Response $470,691 K-9 Patient & Visitor Safety $47,933 CHILDREN'S MIRACLE NETWORK Other $54,984 12% Total $1,059,854 , Equipment and Technology RNICU $212476 EVENTS Hospice $22,902 12% Other $37,976 , Total $273,355 MAJOR GIFTS Education and Research 42% Physician, Nursing & Staff Education $96,874 , , Total $96,874 Construction & Restoration PLANNED GIVING RNICU $57,526 0.3% Herbert Herman Cancer Center $123,935 , Other $5,000 Total $186,461 Support to Individuals/Other SOLICITED GRANTS Care for Caregivers $415,470 , 9% Total $415,470

Total Grants and Awards $2,032,013 ,,

2020 | Sparrow Annual Report 47 CORPORATE AND ORGANIZATIONAL PARTNERS

The Sparrow Foundation is pleased to recognize the following organizations, entities, and Corporate Partners who contributed $2,500 or more in 2020. Our friends who are also members of the Sparrow Philanthropist League (with cumulative giving of $10,000 or more) are designated by an * after their name. We are grateful for these partners in health and hope you will join us in thanking them for their investments in extraordinary care.

AARP Michigan Imprivata River Caddis Development, LLC* Ace Hardware Corp* International Brotherhood of Electroical SEI Investments Distribution Co.* Advent Home Medical. Inc. Workers, Local 665* Sentinel Technologies* AF Group* International Union of Operating SMG Urology Andrews Hooper Pavlik PLC* Engineers, Local 324* Sparrow Health System* Anesthesia And Pain Mgmt JMI Laboratories* Sparrow Hospital Guild* Consultants Pllc Lansing Sanitary Supply, Inc.* Sparrow Women’s Board of Managers* Auto-Owners Insurance* Lexus of Lansing* Speedway* Brown & Brown Company* Local 4911, Amalgamated UAW* Spencer Spirit Holdings, Inc.* Burcham Hills A Life Plan Community* Love’s Travel Stops State of Michigan Department of Health Canadian National Railways Company MacColeman Houthoofd Family and Human Services* Clark Schaefer Hackett Foundation Superior Electric of Lansing* CO-OP Financial Services Martin Commercial Properties* The Alfred & Frances Ross Foundation* Costco Wholesale Corp* Mary Free Bed Medical Group* The Christman Company* Credit Unions for Kids* MediLodge Health Care Management The Eyde Company CVS Health* Michigan Athletic Club* The Ian Clemens Foundation Dart Bank* Michigan Health & Hospital Association* The Wirt-Rivette Group* Dart Foundation* Michigan Millers Mutual Insurance Thomas G. and Nancy H. Smith Delta Dental of Michigan, Ohio Company* Revocable Trust* and Indiana* Michigan Professional Insurance Exchange Transamerica Retirement Solutions, LLC Dewpoint* Michigan State University College of Tri-Star Trust Bank* Dimondale Nursing Care Center Human Medicine* Truscott Rossman* Dowding Industries, Inc.* Michigan State University College USA Senior Care Network E. W. Sparrow Auxiliary* of Nursing West Michigan Elite Hockey Club E.T. MacKenzie Company* Michigan State University Federal White Law PLLC Emergency Physicians Medical Group Credit Union* Wieland Construction Emergent Biodefense Operations Mid-Michigan Mechanical Contractors WILX Media* Lansing, Inc. Association* Workday Epic* Miller Home Care Services, Inc. Farm Bureau Insurance of Michigan* MSU College of Osteopathic Medicine* Recognition of our donors is extremely First National Bank of Michigan NBS Commercial Interiors* important to us, and we have made every Foster Swift Collins & Smith, PC* North Grand River Cooperative, Inc.* effort to ensure this list is accurate and all- Friedland Industries* Panda Restaurant Group, Inc. * inclusive. If you feel we have made an error Granger Construction Company* Pfizer, Inc.* or omission, please contact us by emailing Corporate Partners Great Lakes Vending Services* Physician Anesthesia Service* [email protected] or by phone at Gunthorpe Plumbing & Heating, Inc.* Physicians Health Plan* 517.364.3620. Heat ‘N Sweep Plante Moran* Herbert O. Halstead Trust* PNC* High 5ive The Drew Stanton Foundation* RE/MAX, LLC Hyland Software, Inc. Rite Aid Corp

48 Sparrow Annual Report | 2020 INDIVIDUAL DONORS

We are proud to recognize the individual donors who gave $1,000 or more to the Sparrow Foundation in 2020. Those generous friends who are also members of the Sparrow Philanthropist League (with cumulative giving of $10,000 or more) and the Circle of Sparrow are noted by the * following their name. To those listed below, and others that chose to make a gift to Sparrow in 2020, we extend our heartfelt gratitude. Your gifts are making a difference, every day.

Iftiker K. Ahmad, M.D. & Mr. Gary Dawson Mr. James & Mrs. Beth Hallan Mr. & Mrs. Michael Klecha Priscilla Wade, Ph.D.* Drs. Brad & Noel Day* Ms. Terrah H. Hanks Ms. Elaine & Mr. Frank Knox Mr. Paul Ainslie Mr. & Mrs. Joseph Denslow Mr. Timothy Hanna & Ms. Debby Hanna* Mr. & Mrs. Michael Kosloski* Dr. & Mrs. John Armstrong* Mr. Price & Mrs. Catherine Dobernick Dr. & Mrs. Raymond Hansen* Mr. & Mrs. David Kruger* Mr. Blake E. Ashdown Mr. & Mrs. David Donovan* Mrs. Debby L. Harrison* Ms. Robin S. Kwilinski Ms. Leslie Auld Mr. Jim & Mrs. Maria Dover* Mr. Jeffrey & Mrs. Sally Harrold* Kelley LaFontaine Mr. Tony J. Bailey Mr. Robert J. Eastwell Ms. Kathleen J. Hawkins Mr. & Mrs. Stephen L. Lintemuth* Mr. & Mrs. Kurt Batteen* Dr. Douglas & Dr. & Mrs. James Herman* Mr. Louis Little & Mrs. Kathleen S. Little Mr. Brian & Mrs. Bethany Beauchine* Reverend Dr. Barbara Edema* Mr. & Ms. C. Richard Herrold* Mr. & rew Lloyd Ms. Margaret Bishop* Mrs. Gail R. Eisenberg* Ronald Herman Simon Charitable Lead Dr. David & Mrs. Laurie Lockman* Mr. & Mrs. Michael Bobinski Dr. Paul & Dr. Dana Entler* Annuity Trust* Mrs. Dee Loge-Wacker* Ms. Brittany L. Bogan Mrs. Beth Farougi* Dr. Todd G. Hickox & Mr. & Mrs. John Loose* Jenny T. Bond, Ph.D.* Mr. Clifford Flood & Mrs. Annette Flood Dr. Carmen R. Ventocilla* Ms. Marilyn J. Losey Mrs. Sally Jo Bondy Mr. Bradley Ford, Sr.* Dr. Mark Castellani & Ms. Lisa Hildorf* Mr. Erdmen T. MacKenzie & Mr. Bill Bornor Ms. Treasa Gadlen Mr. James & Mrs. Kay Hile Mrs. Karen MacKenzie* Ms. Kathy A. Bouchard-Wyant Mr. John Garcia Dr. & Mrs. Timothy Hodge* Mr. Douglas Mains Dr. Kristin K. Bredin, D.O.* Dr. Kristin Gaumer & Ms. Sarah Tyriver* Mr. Thomas D. Hofman & Ms. Margaret A. Malovrh* Mr. & Mrs. Thomas Bres* Mr. Rick & Mrs. Carrie Germain Mrs. Wendy L. Hofman* Mr. Kevin & Mrs. Kathy Marble Mr. & Mrs. Darwin Brewster* Dr. & Mrs. Amit Ghose* Dr. John & Mrs. Patricia Hollenbeck* Ms. Maureen McGrail Mr. & Mrs. Patrick J. Brillantes* Mr. & Mrs. Patrick Gillespie* Mr. & Mrs. J. Christopher Holman* Mrs. Nancy McKeague & Mr. Gregory & Mrs. Christine Brogan* Mr. & Mrs. Ira R. Ginsburg* Mr. Mark & Mrs. Marci Hooper* The Honorable David McKeague* Mrs. Sharon & Mr. Michael Brown Dr. Barbara A. Given & Mr. Chris & Mrs. Deborah Horak Mr. Patrick M. McPharlin* Mr. Richard & Mrs. Sharon Bruner* Dr. C. William Given* Dr. & Mrs. Ronald N. Horowitz* Mr. Ryan & Mrs. Kristin Mellott* Ms. Marian B. Bryant* Dr. Theodore & Ms. Rosemarie Glynn* Mr. & Mrs. William Howe* Mr. Jeff & Mrs. G. Christine Metts* Mr. & Mrs. Kristopher Burak* Mr. David Ian Slater & Ms. Julia A. Goatley* Mr. Ron Green & Mrs. Linda Hoxie-Green* Mr. Linus G. Miller Mr. & Mrs. Joseph P. Butcher Ms. Susan K. Godfrey* Mr. Steven & Mrs. Cindy Hughey Mr. Christopher & Mrs. Angie Miller Mrs. Rishan Butler* Ms. Christine A. Goeschel Mr. & Mrs. John Hyden Mr. & Mrs. Thomas S. Ostrander* Mr. & Mrs. Ryan A. Robertson* Mr. Walter & Mrs. Eleanor Goff Mr. John & Mrs. Patricia Iacovino Mr. Kit R. Parker Dr. UshaSree Chamarthy, M.D.* Mr. Glenn D. Granger & Mrs. Trish Mr. & Mrs. Jeffrey Jackson Mr. & Mrs. Larry Parker* Dr. Howard T. Chang & Kloeckner Granger* Mrs. Martha J. Jakubiak* Mr. & Mrs. D.J. Pascoe* Dr. Patricia M. Kowalski* Mr. & Mrs. John Grettenberger, Jr.* Mr. & Mrs. Charles Janssen* Mrs. Nancy S. Passanante* Dr. Sam S. Chee, M.D. Mrs. Jane W. Grettenberger* Ms. Mary A. Johnson Mr. Elmer & Mrs. Ruth Peterman Dr. & Mrs. Michael Clark* Mrs. Tina & Mr. Nathan Gross* Mr. Trent & Mrs. Brenda Johnson Ms. Deborah & Mr. Michael Petersmark* Dr. & Mrs. Joel M. Cohn* Maude S Guerin, M.D. & Mrs. Jayne M. Johnson* Mrs. Sherry Pfaff-Doody & Mr. & Mrs. Paul H. Conn* William F Guerin, Ph.D* Mr. & Mrs. Chris & Fiona Kapilovic Mr. John C. Doody Ms. Belinda S. Cook Dr. & Mrs. Stephen Guertin* Drs. David & Laurie Kaufman* Mr. & Mrs. John D. Pirich* Miss Eileen Costigan Dr. Usha Gupta & Dr. Satish Gupta* Mr. Robert G. Kavanagh* Dr. Sakti & Mrs. Papri Pramanik* Mr. & Mrs. Troy Crawford Dr. Subhash C. Gupta & Mr. Curtis & Mrs. Karen Keck Ms. Kelly Preston Mr. & Mrs. James Croom* Mrs. JoAnne A. Sorlie* Mr. & Mrs. Michael King* Dr. Ara Pridjian & Ms. Vicki Lainesse* Dr. MaryLee Davis & Dr. Mark Rinella* Mr. Mike Guy Mr. Donald King* Dr. Ying Qin, M.D.*

2020 | Sparrow Annual Report 49 INDIVIDUAL DONORS

Mrs. Paula & Mr. Don Reichle* Dr. & Mrs. Gregory M. Uitvlugt* Ms. Rose Rennels Mr. & Mrs. Nick Uppal* Mr. Andrew & Mrs. Michelle Reynaert* Dr. Jawad Vaid M.D. Dr. & Mrs. James E. Richard Mr. & Mrs. Duane Vernon* Mr. Anthony D. Robinson Dr. Alan R & Ms. Kelly Vierling Drs. Joseph & Susan Rook* Mrs. Mary Vlahakis Mrs. Ritta Rosenberg Ms. Mary Volakakis Mrs. Irene Ruble Mr. William T. Walraven & Mr. & Mrs. Joseph Ruth* Mrs. Lisa Brewer-Walraven* Mr. Patrick & Mrs. Karen Salow* Mrs. Patricia S. Walsh* Mr. Tyrone & Mrs. Tanisha Sanders Dr. & Mrs. David T. Walsworth, M.D. Mrs. Kathryn Schaefer Mr. & Mrs. Richard Wiener Dr. & Mrs. Martin Schoenmaker* Mr. & Mrs. Lawrence Wilhite* Mrs. Mary Jo & Mr. Stephen Scofes* Mr. Kent & Mrs. Colette Wilson Mr. Frank Seck D.O. Mr. Terry & Mrs. Debra Wood Dr. Shahriar Ghoddousi & Mrs. Shamsdokht Dr. Jeffrey M. Wooldridge & Dokhy Shams* Ms. Leslie E. Papke Mr. & Mrs. Kevin Sharp* Mrs. Janice Workman Mr. Bill & Mrs. Norma Sheathelm Dr. Michael Zaroukian & Ms. Mary Ellen Sheets & Mr. Tom J. Amiss* Mrs. Barbara Mitchell* Mrs. Claudia J. Shimmin* Mr. David Lee Zimmerman & Mr. Jeffrey Simbob* Mrs. Rhonda L. Zimmerman* Mr. Bernard Simon Mr. & Mrs. Donald Simon Mr. & Mrs. Ronald H. Simon* Recognition of our donors is extremely Mr. & Mrs. Norm Spalding* important to us, and we have made every Dr. & Mrs. J. Clyde Spencer* effort to ensure this list is accurate and all- Individual Donors Dr. Gordan & Mrs. Vesna Srkalovic* inclusive. If you feel we have made an error Ms. Diana Strassman & Mr. Jeffery Smisek or omission, please contact us by emailing Mr. & Mrs. Dennis Swan* [email protected] or by phone at Mrs. Kristina & Mr. Kenny Tennant 517.364.3620. Mr. Kenneth & Mrs. Mary Jo Theis* Ms. Jami Thering* Dr. Modina R. Thrasher, M.D. Mr. & Mrs. John T. Truscott* Ms. JoEllyn Tucker Dr. LaKeeya Kilee-Dotson Tucker & Mr. Larry Tucker Mr. Jeffery Ueberroth

50 Sparrow Annual Report | 2020 ANNUAL Dapper Dads Day of Miracles Sparrow Gala EVENTS GET INVOLVED Inspired? Please visit Sparrow.org/Foundation to get involved! There, you will learn how your gifts impact Sparrow patients Sparrow Health Classic Spartan Marching Band The Guild's Incredible Fundraiser and their families. You can also explore our calendar of events and have the opportunity to give a gift today. and Thank you for being one of our valued partners in health. We are immensely more! grateful for your generosity. Art à la carte

2020 | Sparrow Annual Report 51 1215 E. Michigan Ave. Lansing, MI 48912 1.800.Sparrow | Sparrow.org

52 Sparrow Annual Report | 2020