THE NORTHERN NORWAY REGIONAL HEALTH AUTHORITY (Helse Nord RHF)

Home , Finnmark Hospital Trust, Helgeland Hospital Trust, Nordland Hospital Trust, Northern Norway

Northern Norway Regional Health Authority (Helse Nord RHF) is responsible for the public hospitals in northern Norway. The hospitals are organised in ﬁve trusts:

• Finnmark Hospital Trust • University Hospital of Northern Norway Trust • Nordland Hospital Trust • Helgeland Hospital Trust • Hospital Pharmacy of North Norway Trust

The trusts have their own management boards and are independent legal entities.

Sector Healthcare Locations The four hospital Trusts are located in all of North Norway and Svalbard. Size Enterprise Data 5000 users since its launch in early 2011, will scale to approx. 12,500 users by the end of 2014. Company Website www.helse-nord.no For Reference Trond Kristiansen, E-Learning advisor. Nordland Hospital Trust Email - [email protected] Tel. +47 470 12 344

Øystein Lorentzen, Manager for IT Nordland Hospital Trust Email - [email protected] Tel. +47 900 40 566

THE NORTHERN NORWAY REGIONAL HEALTH AUTHORITY (Helse Nord RHF) Case Study

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The Northern Norway Regional Hospitals are often large and very Health Authority (Helse Nord RHF) complex organizations and is responsible for the public Docebo’s functionality fulfills many hospitals in northern Norway. of our needs right out of the box. The Regional Health Authority was Only basic customization with little established on the 1st January or no development is needed to "THROUGH COOPERATION 2002 when the central government implement the Docebo solution. AND JOINT DEVELOPMENT OF took over the responsibility for the Docebo was chosen for its flexibility E-LEARNING PROGRAMS WE hospital services from the county CAN SECURE A UNIFORM councils. The aim of the Regional and adaptability. Docebo’s flexible PRACTICE IN ALL OUR FIVE Health Authority is to provide the pricing structure lets us implement TRUSTS. IN ADDITION WE NOW necessary specialist health services and scale our learning platform GET DOCUMENTATION OF THE for the population of northern with only our ambitions as the limit, INTERNALLY RUN TRAINING. Norway and Svalbard. not our budget. Docebo was E-LEARNING WILL BECOME implemented first at Nordland IMPORTANT WHEN WE STRIVE Our vision is: Hospital Trust as its LMS since TOWARDS A MORE The patient should treated with January 2011, and was chosen for SYSTEMATICALLY TRAINING competency at the right time and the whole region in 2012. AND COMPETENCY undertake examination and DEVELOPMENT FOR OUR treatment in the region of northern PROFESSIONALS. IN A Norway. LONG-TERM PERSPECTIVE, E-LEARNING WILL BE USED TO The Royal Norwegian Ministry of BUILD QUALITY IN OUR Health and Care Services owns the HOSPITAL TRUSTS”. Northern Norway Regional Health Authority. The Regional Health HILDE ROLANDSEN Authority is lead by a management NORTHERN NORWAY board and its administration is REGIONAL HEALTH located in Bodø. AUTHORITY (HELSE NORD RHF) Our Values: Quality, safety, and respect

THE NORTHERN NORWAY REGIONAL HEALTH AUTHORITY (Helse Nord RHF) Case Study

How Docebo’s solution addressed In early 2013, Docebo has our needs: commenced deployment with The Northern Norway Regional Health Docebo has provided its E-Learning Authority with its 12,500 users. We platform to Nordland Hospital can affirm that we have a mature Trust since the start of 2011. The LMS that is designed for large and hospital has dramatically increased complex organizations. It is a very the use of the Docebo solution scalable platform with a clear and over the past couple of years. The intuitive LMS user interface. solution started with providing Another key element is the internal training to the staff, and flexibility of the learning platform delivered content related to the with several integration possibilities use of electronic patient journal out of the box. systems to professionals in the hospitals eight clinics. The hospital started with 4,200 users. In 2012, the Northern Norway Regional Health Authority decided to adopt Docebo as the LMS of choice for the whole region. During 2013 the Docebo solution will be extended to the whole Region, and increase the user base; adding up to 12,500 users, spread across five hospital trusts, and locations covering the whole of North Norway.

THE NORTHERN NORWAY REGIONAL HEALTH AUTHORITY (Helse Nord RHF) Case Study