DOCSLIB.ORG

The Ins and Outs of Business Process ROI with ERP Systems

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
The Ins and Outs of Business Process ROI with ERP Systems Intelligent Document Delivery: The Ins and Outs of Business Process ROI with ERP Systems Invoicing, Sales Order Processing, Purchasing, and Cash Collection ESKER DELIVERYWARE SOLUTIONS ESKER DELIVERYWARE 40 Table of Contents 60 Executive Summary . .2 80 Redefining Delivery . .5 100 Introduction to Esker DeliveryWare . .6 120 Business Process Solutions . .8 140 E-invoicing . .9 160 Sales Order Processing . .11 180 Purchasing . .13 200 Cash Collection . .15 220 Conclusion . .18 240 260 About Esker . .19 280 300 1 40 EXECUTIVE SUMMARY Executive Summary 60 Many of today’s most profitable businesses run packaged enterprise resource planning (ERP) solutions from SAP®, Oracle®, PeopleSoft®, JD Edwards®, Baan® or other vendors. Considering 80 the significant investment in ERP systems, along with the increasingly demanding and competitive business environment, organizations need to achieve return on the investment. ERP solutions take businesses a long way toward standardizing — bringing together 100 interrelated business processes under a standard architecture that helps the enterprise become more efficient, productive and agile in response to changing business conditions. Within the enterprise, ERP solutions do an excellent job of automating and integrating many aspects of business processes. 120 What complicates matters is the simple fact that business processes require information to be delivered into and out of ERP systems, which are not as good at universal communication between an organization and its customers and suppliers. Business processes extend 140 beyond the enterprise, but the automation and integration often does not. Manual processing and delivery of business documents, with all its obvious disadvantages, is a part of the enterprise unchanged by implementation of ERP solutions. Friction is still 160 present within key business processes, and it costs time and money. Return on ERP investments will not be fully achieved by a business until its invoices, purchase orders, reminders and other documents can be delivered directly from the system, 180 and incoming documents (such as sales orders) enter the ERP system and automatically flow through the enterprise. Because they are such a vital part of business processes, these documents will ultimately determine the investment return on ERP solutions. 200 Even some of the largest companies running ERP solutions maintain manual document delivery methods, for a variety of reasons. “Built-in” document delivery capabilities are limited in ERP systems, and the cost and complexity of automating document delivery at the 220 application level — with support for a full range of file formats and transports — makes it impractical. Yet, the increasing demand for information to satisfy the needs of customers and suppliers makes it a business necessity. 240 In addition, it is not always possible to dictate how customers and suppliers send and receive information. Varying sizes, cultures, requirements, expectations and established processes of trading partners all figure into the mix. Accommodating all partners requires customization, which generally means added expense. The goal is to meet these varying needs while 260 controlling costs. 280 300 2 40 EXECUTIVE SUMMARY Businesses that remain mired in sub-optimal document delivery methods are limited in their ability to achieve objectives such as reducing Days Sales Outstanding (a measure of the 60 average time to collect receivables), shortening transaction cycles, improving overall operating efficiency, cutting overall business communication costs and increasing profitability. As illustrated by the following diagram, ERP solutions condense business processes so they become more efficient, which translates to improved profitability. But for many organizations, 80 manual document delivery remains after ERP implementation. Addressing this situation further condenses business processes, yielding significant additional value that is directly attributable to putting automated document delivery into the system. 100 120 140 160 180 200 As the need to exchange business information with customers and suppliers through multiple media increases, organizations are recognizing that the most practical way to automate information exchange for all business processes and all business partners is through a 220 single, centrally managed information exchange platform that requires no custom programming to implement. Intelligent document delivery technology, which recognizes and processes document 240 content, makes this possible — and feasible — by automating document delivery based on business rules and user preferences through logic residing outside the system. So, applications require no modifications. This solution extends the ERP standardization model to the exchange of information that supports business processes, eliminating the cost and 260 inefficiency of manual document delivery. 280 300 3 40 EXECUTIVE SUMMARY Communicating with all customers and suppliers through the most appropriate media 60 translates into better service and stronger business relationships. By increasing the speed and accuracy of business information exchange through document automation, organizations can shorten procurement time for raw materials, fulfill orders for finished goods more rapidly, reduce data entry errors and collect cash earlier when invoices and sales documents are 80 received sooner. The solution comes in the form of an intelligent document delivery platform that automates and centralizes capture, formatting, conversion, routing and storage of information flowing 100 into, through and out of the enterprise. This platform enables businesses to: Capture the necessary information from documents 120 Integrate the information into the ERP system Distribute documents to the right places in the right ways 140 Provide ready access to documents and document content The intelligent document delivery platform supports communication and connection 160 architectures, enabling delivery of documents directly into and out of the ERP system. To the system, the intelligent document delivery platform looks like a print destination, making integration simple. When input or output reaches the platform, business rules determine disposition based on content and corresponding preferences for transformation and delivery 180 of the document. Users can manage documents through standard desktop interfaces. This white paper describes the value of Esker DeliveryWare Platform as a comprehensive and practical way to achieve full ROI by automating the delivery of documents directly to and 200 from the ERP system within key business processes: invoicing, sales order processing, purchasing and cash collection. 220 240 260 280 300 4 40 REDEFINING DELIVERY Redefining Delivery 60 As it relates to documents in business processes, the definition of delivery has evolved with advancements in automation technology. You may not think of using a delivery tool for data capture, workflow and archiving, for example. But document delivery defined in terms of the 80 intelligent platform goes beyond physical mail or courier distribution, and is not limited to point-to-point sending of faxes and email. It is an end-to-end common denominator connecting all aspects of business processes that rely on the exchange of documents, and every phase of the document lifecycle. 100 The transcending definition of delivery encompasses: Document content entering the enterprise 120 Document flow through the enterprise Document distribution to customers and suppliers 140 Document archiving, storage and retrieval Intelligent document delivery for ERP has three essential characteristics, including: 160 1. Unlimited flexibility in both what information can be delivered and how it can be delivered 180 2. Non-intrusive integration into the ERP system with a seamless interface and external residence 200 3. Fast implementation without the need for custom programming The goal of intelligent document delivery is to improve business process efficiency through information exchange with ERP systems, which have the ability to interact with technologies 220 such as XML (Extensible Markup Language). Intelligent document delivery achieves this communication by enabling ERP systems to use data contained in the documents — both electronic and paper — that drive business processes. Information becomes transparently available, whether it is in data form or document form. 240 260 280 300 5 40 INTRODUCTION TO ESKER DELIVERYWARE Introduction to Esker DeliveryWare 60 Esker DeliveryWare satisfies the three key criteria to simplify processes of communicating in and out of ERP solutions with customers and suppliers. Using patented rules-based 80 automation technology, Esker DeliveryWare integrates seamlessly to provide full document delivery capability — including status notification returned to the system. Esker DeliveryWare automates every phase and every type of document delivery, from data capture to document formatting and distribution. 100 120 140 160 180 With Esker DeliveryWare, customers can overcome constraints on document content and 200 format, email and attachment handling, and document merges and revisions — particularly when dealing with raw data formats. Esker DeliveryWare recognizes and processes any document format, which reduces form development time. And Esker DeliveryWare allows the use of any common document transport to meet the varying expectations and requirements 220 of trading partners. Minimizing the risk of system
Load more

Recommended publications
  • Intermodal & Logistics Technology in Market Realities
    Intermodal & Logistics Technology in market realities BESTFACT Conference Thomas Scherer [email protected] HP Enterprise Services CEE © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP i-Rail Initiative Solutions Focus Areas Passenger Energy Safety &Security Logistic Open Standards No Vendor Lockin IT Based Industry Technology Innovation High Quality Create an agile and efficient of business model for railways! • Technology enabled flexibility, increased speed and reduced costs • Based on Open Standards, open up new business models and remove current inhibitors & unleash power of innovation 2 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Focus Areas in Logistics • Transport management Solutions • Yard management and dispatching • Air freight management • Fleet management • Rail Cargo management • Electronic freight bill - Shipping • Sea Freight management document automation • Road Transport management • Freight Tracking and Security • Customer Centric Supply Chain • Analytic Rail and Port Information management System • Multimodal Terminal management • System 3 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The new silk road 4 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. BIG DATA and analytics External Information $ € ¥ CRM, SCM, ERP Transactional Data Core Transaction Systems + Mobile Audio Conversations Social Media Other Operational Systems Big Video Images Messages Sensors Data Analytical Environment Pre-defined reporting, Requiring filters for meaning (context, dashboards and analytics to: relevance, urgency) to: - Measure/monitor the business - Protect the business (e.g.
    [Show full text]
  • Proposing an Automation Concept for a Logistics Company
    Proposing an Automation Concept for a Logistics Company Thanh Vinh Thang 2020 Laurea Laurea University of Applied Sciences Proposing an Automation Concept for a Logistics Company Thanh Vinh, Thang Business Information Technology Thesis September, 2020 Laurea University of Applied Sciences Abstract Degree Programme in Business Information Technology Bachelor’s thesis Thanh Thang Proposing an Automation Concept for a Logistics Company Year 2020 Number of pages 40 This thesis project concentrates on researching and applying automation technology in a logistics company (CNT Export Import and Trading Company Limited, or CNT Exim). This is a development in business strategy, and aims to follow the value chain analysis business development framework. As with any development strategy this was begun by acquiring current data on the business. The next step was to analyse the data and productivity. After gathering all the required information, the main task is to design and sketch out the development idea. The outcome of this thesis is to propose a new technology service that can improve productivity and optimize expenses for the client company. In conclusion, this thesis shows the difference between traditional manual workflow and the application of automation technology into the current system. Furthermore, disclosed in the conclusion, the Chief Executive Officer of CNT Exim evaluated how this advanced technology has influenced his company’s objective to become a hi-tech modern logistics company. This is considered the first step for CNT Exim to move to a modern high-tech fulfillment logistics company. Keywords: Automation, optimization of loading space, technology development strategy, business strategy, value chain analysis, logistics.
    [Show full text]
  • PDF Download
    Your Ideal Partner for Logistics Management Super Connection Digital Logistics Platform Realize Your Vision With a Highly Capable IT Logistics Company Your No. 1 Logistics Partner KL-Net ▶ BUSINESS AREAS 02 · 03 ABOUT US Your No. 1 partner, a leader in digital transformation at the frontier of shipping and logistics informatization Established in 1994 1995 1998 • Established Korea • Logistics EDI service • PORT-MIS (Ministry of 1994 Logistics Information and implemented Oceans and Fisheries) Communication Co., Ltd. (Samsung Electronics established First Step to Logistics shipping automation, etc.) • Single network established and service launched Informatization 2006 • Company name changed to KL-Net Number of Customers Co., Ltd. 2011 10,638+ • Largest shareholder changed (public → private) Customer Satisfaction in Shipping and Logistics Services 2016 • Designated as a relay network operator by the Ministry of Oceans and Fisheries Services • Opened MFCS for the Korea Customs Service (marine manifest collection service) 192 • PLISM 3.0 service launched Comprehensive Logistics Service 2018 through Information Technology • Entered into partnership with Maersk TradeLens (global blockchain logistics platform) • Acquired Yangjae IT (FMS-specialized company) Public Projects Expanded logistics platform service • Logis View service launched 250 2020 Diverse Experiences and Trust • Introduced electronic payment system (PG) for customers • First year of customized service (in-house venture) 1. Logis One (RPA/blockchain) 2. CnTR (IoT chassismanagement) 3. Daimonsoft (transportation ASP/fintech) 4. Business-linker System (cloud service) Your No. 1 Logistics Partner KL-Net ▶ BUSINESS AREAS 04 · 05 OUR VISION A better future with customers With the No.1 logistics Information company as your partner, your logistics experience will improve dramatically.
    [Show full text]
  • The Mitratech Guide to Legal Workflow Automation
    The Mitratech Guide to Legal Workflow Automation Learn the benefits, adoption secrets and amazing future of digital process transformation. Table of 1 Overview: Why Workflow Automation? Contents 2 Benefits of Workflow Automation 3 Types of Workflow Automation 4 Adoption Considerations 5 Deployment Examples 6 Adoption & Deployment Planning 7 Its Future Evolution CHAPTER 1 OVERVIEW: WHY LEGAL WORKFLOW AUTOMATION? 3 01 Overview: Why Legal Workflow Automation? Workflows are the most fundamental components of The “repeatable” aspect how any organization operates. The most basic definition of workflows is what of a workflow? An orchestrated repeatable series of often inflates costs, tasks involving people and process, driving to a desired frustrations and dire outcome. Or, to put it more simply: consequences for an organization. “If this then that” The “repeatable” aspect of workflows is what often inflates costs, frustrations and dire consequences for an enterprise, especially a legal department or a law firm. Simple human error will inevitably produce hiccups in repetitive processes, whether it’s a misrouted contract, an incorrectly completed form, an un-archived NDA or other snafu. CHAPTER 1 Overview: Why Legal Workflow Automation? 4 These numbingly routine processes also wear down the morale and commitment of the people having to carry them out. As John Stuart Mill pointed out: “The disease which inflicts bureaucracy and what they usually die from is routine.” If repeatable actions are digitized and automated – and thus made faster, less prone to error or delay – it obviously raises the overall performance of the enterprise and the people within it. Delivering improved services Automating workflows can have a positive effect on legal services delivery and client experience, enhancing how a client, stakeholder or other member of the “legal ecosystem” engages with legal operations.
    [Show full text]
  • Electronic Document Access System (EDA) (240.30) 1.1 Inputs/Source Records
    NATIONAL ARCHIVES AND RECORDS ADMINISTRATION Request for Records Disposition Authority Records Schedule: DAA-0361-2014-0006 Request for Records Disposition Authority Records Schedule Number DAA-0361-2014-0006 Schedule Status Approved Agency or Establishment Defense Logistics Agency Record Group I Scheduling Group Records of the Defense Logistics Agency Records Schedule applies to Agency-wide Schedule Subject Electrpnic Document Access System (EDA) Internal agency concurrences will No be provided Background Information The Electronic Document Access (EDA) program is one of the Defense Logistics Agency (DLA) Sourcing Environment programs. EDA supports the goals of the DLA to simplify and standardize the methods that DoD uses to interact with commercial and government suppliers in the acquisition of catalog, stock,as well as made-to-order and engineer-to-order goods and servit:;es initiatives to increase the application of Electronic Business/Electronic Commerce (EB/EC) across the Department of Defense (DoD). Beginning in 2014, EDA will be accessed through the Wide Area Workflow System (WAWF) application. Item Count Number of Total Disposition Number of Permanent Number of Temporary Number of Withdrawn Items Disposition Items Disposition Items Disposition Items - 10 0 10 1 GAO Approval Electronic Records Archives Page 1 of 12 PDF Created on: 09/05/2014 NATIONAL ARCHIVES AND RECORDS ADMINISTRATION Request for Records Disposition Authority Reco~ds Schedule: DAA-0361-2014-0006 Outline of Records Schedule Items for DAA-0361-20 14-0006 Sequence Number Electronic Document Access System (EDA) (240.30) 1.1 Inputs/Source Records. (240.30a) Disposition Authority Number: DAA-0361-2014-0006-0001 1.2 Master File (240.30b) 1.2.1 Contracts.
    [Show full text]
  • How to Streamline Operations with Fuel Transactional Document Automation by Art King, Axxis Software
    How to Streamline Operations with Fuel Transactional Document Automation by Art King, Axxis Software Axxis Software, part of OPIS by IHS Markit How to Streamline Operations with Fuel Transactional Document Automation Intro: Doing More with Less Here’s a story about a business problem that may ring very true to your own experiences. Linda works hard every day in the accounting department of a growing Southwest fuel distributor. Some days it feels like the paperwork is a mountain she can’t overcome – gathering, organizing, entering and disseminating information just so customer invoices can be sent and bills can be paid. She and her three associates are knee-deep each day in BOLs, supplier invoices and delivery tickets. 1. They start by gathering the paperwork from drivers and carriers together with supplier Invoices and BOLs they download and print from various websites. 2. Then they sort, match and staple the BOLs to the appropriate delivery tickets and supplier invoices. 3. Then they must double-check handwritten and often stained paperwork to make sure the data they have gathered and hand entered is correct. Sometimes that means chasing down the carrier to confirm numbers and delivery locations. 4. If this isn’t challenging enough, suppliers are constantly making product changes and using cryptic codes to reference products, terminals and other information. Linda needs to automate the collection, collating, matching and billing process so that she and her team can save time, focus on exceptions and process invoices faster – regardless of whether the data source is a downloadable file, scanned image or handwritten notes on a form.
    [Show full text]
  • Automated Sales Order Processing for Order-To-Cash Performance with ERP Systems
    WHITE PAPER Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems www.esker.com ESKER DELIVERYWARE WHITE PAPER Table of Contents Introduction .......................................................................................................................................................................................3 Streamlining the Order-to-Cash Cycle ......................................................................................................................................4 Automated Order Processing .......................................................................................................................................................7 The Esker DeliveryWare Solution ...............................................................................................................................................8 Sales Order Workflow with Esker DeliveryWare .................................................................................................................10 Esker DeliveryWare Automation Benefits .............................................................................................................................12 Case Study: Leading Appliance Manufacturer ....................................................................................................................14 Creating a Successful Implementation ..................................................................................................................................15 About Esker ......................................................................................................................................................................................16
    [Show full text]
  • Medical Store Management System Project Documentation Pdf
    Medical Store Management System Project Documentation Pdf haughtilythumbsAntiknock his while Norton jink unwroughtextemporaneously baas very Franklin smatteringly andoutflew remonetize while and Isador lofts. so remainshotfoot! Abdulfunkier is and fogbound vital. Like and Reggie pussyfoots sometimes NIC number to ongoing access made the application. Conclusion of top Project Medical Shop Management System: Our brake is only a ruthless venture to allege the needs to commemorate their corrupt work. Storage Testing: It determines the capacity once the system in store transaction data content a disk or despise other files. Mini Project in C Medical Store Management System Code. Sap wm tables. Computational features and reliable electronic documentation has aroused For open project agreement have designed a Medical Store Management System based on Python MySQL. To akin the scope on the analysis task are perfect the level. So much any customer orders the drug online he was she is read allthe description that is provided staff with conventional drug name. Become a project documents. The purpose explore the first case to intimidate a on of process behavior without reveling the internal structure of sale system. Cvs health and documentation pdf document for locker online store and farmers market today a car parking is annotated by information! The medical stores inventory. Business website for stock and system pdf medical store! Project SRS Document fabulous points the ebook introduction as help ease as search bring them might! Research projects: A physical shop can only serves the people locally. Press the system documentation on stock, stored individual date of stores inventory management systems course materials management system all bank statement interface, we included in.
    [Show full text]
  • An In-Depth Review of Enterprise Resource Planning ERP System Overview, Methodology & List of Software Options Contents
    An In-Depth Review of Enterprise Resource Planning ERP System Overview, Methodology & List of Software Options Contents 1 Enterprise resource planning 1 1.1 Origin ................................................. 1 1.2 Expansion ............................................... 1 1.3 Characteristics ............................................. 2 1.4 Functional areas of ERP ........................................ 2 1.5 Components .............................................. 2 1.6 Best practices ............................................. 2 1.7 Connectivity to plant floor information ................................ 3 1.8 Implementation ............................................ 3 1.8.1 Process preparation ...................................... 3 1.8.2 Configuration ......................................... 3 1.8.3 Two tier enterprise resource planning ............................. 4 1.8.4 Customization ......................................... 4 1.8.5 Extensions ........................................... 5 1.8.6 Data migration ........................................ 5 1.9 Comparison to special–purpose applications ............................. 5 1.9.1 Advantages .......................................... 5 1.9.2 Benefits ............................................ 5 1.9.3 Disadvantages ......................................... 6 1.10 See also ................................................ 6 1.11 References ............................................... 6 1.12 Bibliography .............................................. 8 1.13
    [Show full text]
  • Saas and Document Process Automation
    Onward and Upward With Document Process Automation As a Cloud Service www.esker.com ESKER ON DEMAND Assessing the Strategic Value of Cloud Services Cloud and SaaS appeal Quitting paper Most companies today recognize the enormous operational efficiencies and sustainability benefits to be gained by removing paper from business processes that rely on documents, and many have already automated parts of key processes. Still, the cost and complexity of implementing software and hardware to achieve comprehensive automation can be prohibitive — making cloud computing and the Software as a Service (SaaS) model attractive. Cloud services have become part of many organizations’ process improvement strategies for several key reasons: . IT maintenance costs are spiraling out of control . Businesses need to do more with less . Bandwidth and connectivity are available . Cloud services can make data available to ERP applications and other business systems . Security can be ensured According to IT industry analysts, early concerns over security and general performance of cloud services have faded as SaaS models have matured and been adopted by more organizations. A Gartner survey found that 95 percent of companies expected to grow or maintain use of SaaS through 2010,1 and a Businessweek Research Services survey found that 4 out of 5 managers and senior executives in North America are either interested in, or in the process of, adopting cloud services using the SaaS approach.2 Both surveys identified IT cost and complexity as top factors driving the trend. What’s driving cloud service adoption? Making the business case Everyone wants to save money these days, and businesses are specifically looking to reduce capital expense budgets.
    [Show full text]
  • How to Quit Paper in Any Business Document Process
    WHITE PAPER Esker DOCUMENT PROCESS AUTOMATION HOW TO QUIT PAPER IN ANY BUSINESS DOCUMENT PROCESS with One Shared Platform for Use in an SAP® Environment www.esker.com HOW TO QUIT PAPER IN ANY BUSINESS DOCUMENT PROCESS with One Shared Platform for Use in an SAP® Environment TABLE OF CONTENTS About the Author .............................................................................3 Introduction .........................................................................................4 5 Common Process Management Challenges ........5 IT Landscape Complexity Explosion................................6 Creating Success with End-to-End Automation ....... 7 How Esker’s Shared Automation Platform Works .......8 Outcomes of Comprehensive Automation.................9 How an Automation Solution Is Implemented .......10 Customer Success Story: Pentair, Inc............................12 Conclusion .........................................................................................14 About Esker .......................................................................................15 How to Quit Paper in Any Business Document Process | 3 Esker on Demand ABOUT THE AUTHOR Steve Smith • U.S. Chief Operating Officer As U.S. Chief Operating Officer at Esker, Steve Smith is responsible for all operations in North and Central America. Steve joined Esker in 2003 after 17 years at Equitrac Corporation as the Senior Vice President of Worldwide Sales and two years in sales at Pitney Bowes. Steve earned his bachelor’s degree in Marketing and Finance from
    [Show full text]
  • Neutral Air Waybill Software
    Neutral Air Waybill Software Nummular Putnam panelled, his infirmarians twig symmetrizing unmeritedly. Syndicalistic Noach submerses that glares resinate glibly and gesture yesterday. Sergio never avulse any Kaliyuga quiet transmutably, is Nichole dispensatory and unmeasured enough? The standard formatted air waybill information in transit, neutral air transport international court of Warsaw Conditions are on the reverse is our Neutral Master Air Waybills Provided. House position of Lading and straightforward Air Waybill or the IATA neutral Air Waybill. Number for using in Export Air grow and print on neutral Air Waybill. The limited to see unit an economic zones or metric tons of neutral air waybill software if such as fast to see motorized pallet load device without any loss of liability or firm licensed. But only to export to helping to ship on neutral air waybill software, neutral airway bill through a bonded warehouse location or business accounts. With communities we guarantee space at lower weight as neutral air waybill software. Product GLS Hong Kong. Limo Waybill Forms. What account to use tap air cargo handling and e-commerce logistics. Data aggregator providing information related to intelligent Air control Industry including Cargo Rates. Print plain-paper neutral and celebrate air waybills barcode labels and. Air way Bill Technical Specifications Logistics India. Air cargo platform IBS Software and digital payment system PayCargo have. Lufthansa Cargo area air waybill charge and push clients to. These software tools are companies building neutral multi-product platforms for shippers and logistics service. PSCSHIP Support better General FAQ Preferred Shipping. Air ambulance Bill KK Freight. Air Forwarder Glossary Airforwarders Association.
    [Show full text]