Perceived gaps in quality of antenatal care at some Primary Health Centres... NIGER DELTA MEDICAL JOURNAL Daprim S. Ogaji, Ikenna C. Erugoh, Ebele I. Nkwogbo, Izuchukwu I. Okpara, Margaret M. Mezie-Okoye. PERCEIVED GAPS IN QUALITY OF ANTENATAL CARE AT SOME PRIMARY HEALTH CENTRES IN OBIO-AKPOR, NIGERIA Daprim S. Ogaji (MBBS, MQI, FMCPH), Ikenna C. Erugoh (MBBS), Ebele I. Nkwogbo (MBBS), Izuchukwu I. Okpara (MBBS), Margaret M. Mezie-Okoye (MBBS, MPH, FMCPH) Department of Preventive and Social Medicine Faculty of Clinical Sciences University of Port Harcourt Choba, Nigeria. Corresponding Author Dr Daprim S. Ogaji MBBS, MQI, FMCPH Address: Department of Preventive and Social Medicine, University of Port Harcourt Phone Number: +2348177092225 E-mail:
[email protected], Niger Delta Medical Journal 2017; 1(2): 19-31 ABSTRACT than perception score (Mean = 3.56, S.E. = 0.042). Background: The perceptions and expectations of Overall mean gap score was -0.74, 95%CI (-0.82, - patients are important considerations when defining 0.66) and there was statistically significant quality of health care. Study estimated “quality gaps” difference between overall expectation and based on clients' expectations before receiving service perception of the clients [t(317) = 17.2, p <0.001]. and their perceptions afterwards along various service Clients' expectations had moderate but statistically characteristics of primary health care centres in Obio- significant influence on their perceptions [r = 0.31, Akpor. 95%CI (0.19, 0.41), p < 0.001]. Patient factors identified as drivers of these gaps were younger age METHODOLOGY: Analytic cross-sectional study (p = 0.01), primary education (p = 0.002) and non- using 319 regular clients from Rumuigbo and working women (p = 0.001).