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CONSUMER BITES The newsletter of the Health Care Consumers’ Association Inc Volume 1 / Issue 23 Lead Article THANK YOU CHIEF MINISTER Committee Vacancies I have had many conversations with members since the news of the resignation of Chief Minister, Katy Gallagher MLA. Overwhelmingly people Recent Endorsements have spoken about their appreciation for what she achieved as Health Minister and expressed disappointment that she is stepping down from her HIP Update role as ACT Chief Minister. The key message has been clear: Health Policy Update Thank you Katy for what you have done and we wish you well for the next challenges. Items of Interest Katy Gallagher has been one of the constants in my time as Executive Local Events Director at HCCA. She became Health Minister in April 2006, taking over from Simon Corbell MLA. Upcoming HCCA HCCA has appreciated Katy’s support for the work we do to improve the Events quality and safety of health care and we have greatly valued our working relationship. Personally, I have appreciated her collaborative style and obvious commitment to consumer participation in health care at all levels. Her knowledge of our complicated health system is commendable, very few people are across that level of detail. A reminder that the office is closed for Shutdown from 24 So, on behalf of HCCA, thank you Chief Minister. You have made a difference to our community. December - 2 January (inclusive). We reopen on Congratulations to Andrew Barr MLA, the incoming Chief Minister. We look Monday 5 January 2015 forward to the announcement of the next Minister for Health and building a good working relationship with them. This is the final newsletter of the 2014. HCCA PRIORITIES FOR 2015 The next issue will be Last week we help a workshop with the HCCA Executive Committee and published in late January. staff to identify the priorities for the coming year. These are quality and We hope you all have a safety of health care, primary health care, aged care, health service planning and innovation, self-management of chronic conditions and safe and happy summer. health workforce. Sue Andrews providing an overview of our year to the HCCA Executive We have planned for the activities in 2015 and the list is quite significant. Committee and staff. A calendar of events will be sent out soon to all our members and also uploaded to our website. Consumer Representatives Program Consumer Reps Forums – 4 half day workshops Consumer Reps Program Steering Committee - monthly meetings Consumer Leads – 9 meetings times Consumer Reps Training – two sessions for new representatives and two sessions for existing reps Health Infrastructure Program Health Infrastructure Reps Network - monthly meetings Community consultation Research and reports on consumer issues Policy Aged Care Consumer Reference Group - every two months E-health Consumer Reference Group - every two months Health Policy Steering Committee- every two months Health Issue Groups – every two months Communications Newsletter – 22 issues Website – due for update in 2016 Facebook - https://www.facebook.com/HCCA.ACT Twitter - @healthcanberra Health Literacy Program Health Literacy Sessions and workshops with consumer groups and multicultural communities Community stalls Advance Care Planning Project two year project Projects we are involved with: Review of the Competency Standards for Registered Nurses – Joint project with University of Sydney and Southern Cross University July 14 – June 15 Integrated Care in General Practice with Australian National University November 14 - June 15 Emergency Department Joint Study with ACT Health and ACT Medicare Local. ACT Consumer and Carer Participation Policy and Toolkit Also - HCCA has been awarded the contract by the ACT Government for Advance Care Planning Project. This is a two year project and includes: Community awareness sessions and Support consumers to complete advance care plans Develop a volunteering program to deliver community information sessions We are really pleased that Christine Bowman will join us to lead this project. Chris will start in late January. Yelin Hung will also contribute and we are hopeful that Hayley Hoolihan, who worked with HCCA on the Heath Literacy Project will be able to participate also. So from the staff team at HCCA, thanks for all your contributions, it has been a fabulous year and I look forward to seeing you all in 2015. I had thought that 2015 would be the calm before the storm as we have two elections in 2016 but now I’m not so sure! Darlene Cox Executive Director @darlenecox COMMITTEE VACANCIES RECENT For more information on these vacancies, please see here. ENDORSEMENTS Please find the committee nomination form here. Nominations close Tuesday 16 December 2014. Arts in Health Committee Consumer Representative This committee assists the Health Infrastructure Program (HIP) in Endorsements the roll out of art and art projects in new health facilities around None. Canberra and the Canberra Hospital. The Arts in Health Committee will ensure that health facilities provide a therapeutic environment for HCCA Staff Endorsements treatment, healing and rehabilitation by creating and prompting • ACT Primary Health and Chronic vibrant and engaging artwork within ACT Health Services. Disease Strategy Committee - Eleanor Kerdo ACT Equipment Loans Advisory Committee • ACT ED Primary Care This committee assesses applications for a range of equipment, from Attendances Research Study wheelchairs and beds to second-skin garments and orthotic Steering Committee - Darlene Cox footwear. This committee also provides advice on performance criteria, current standards, performance indicators and policy development related to the operations of the ACT Equipment ANTICIPATED VACANCIES 2015 Scheme. ACT Sleep Study Working Group Medical & Dental Appointments Advisory Committee This committee will oversee the This high-level committee oversees the senior medical and dental second stage of the research practitioner (SMDP) recruitment and appointment process and project planned by The Canberra provides recommendations on the credentialing, scope of clinical Hospital Research Centre for practice and appointments of SMDPs. Nursing and Midwifery Practice to investigate factors affecting sleep DonateLife ACT Clinical Advisory Committee quality of hospitalised patients. This committee provides advice on clinical issues, risks and Cognitive Rehabilitation Working proposed changes related to organ and tissue donation clinical Group service delivery in the ACT and surrounding region. They also advise This group aims to ensure health the DonateLife ACT Consumer & Community Advisory Committee on professions are providing well hospital-based clinical and service delivery issues in the ACT and researched and evidence-based surrounding region. response and service to clients undergoing cognitive rehabilitation ACT Health Safety and Quality Committee in the ACT. This high-level committee provides advice on all matters regarding safety and quality across all sections of ACT Health. This committee ACT Medicare Local Better sets the strategic direction, priorities and objectives for safety and Chronic Disease Management quality across the organisation and provides oversight of clinical Working Group practice improvement, quality improvement, accreditation, clinical This ACT Medicare Local working governance matters, consumer engagement and clinical policy. group will agree on a program of targeted work on chronic disease Food Regulation Reference Group management and coordination. This committee is a forum to discuss and provide advice to ACT The aim will be sustained Health on food regulatory issues. This includes the following: improvement for people with communication between ACT Health and food businesses, chronic disease in clinical quality, discussing community and consumer issues such as better targeted quality of life and cost effectiveness information, and incentivising food businesses to achieve high food that starts to show benefits in the safety standards. next two years. Introducing our Consumer Representatives Program Steering Committee It is my pleasure to introduce you to our new Consumer Representatives Program (CRP) Steering Committee. We are very lucky to have a committed team of consumer representatives and Executive Committee members to ensure our selection process for consumer representatives is transparent and to help us to continually improve the Consumer Representatives Program. The voting members of the committee are as follows: Adele Stevens (Chair, Executive Committee In 2015, the CRP Steering Committee will continue Member) to endorse consumer representatives to health Bill Heins (Executive Committee Member) service committees. They will also conduct the Alan Thomas (Consumer Representative) evaluation of our new Consumer Representatives Marion Reilly (Consumer Representative) Forums and will participate in the development of Pat Branford (Consumer Representative) the ACT Health Consumer and Carer Participation Nick Wales (HIP Project Officer) Policy and Toolkit. I am looking forward to working Caitlin Stamford (Consumer with the new committee to ensure the CRP is Representatives Program Coordinator) supporting our consumer representatives to be effective advocates. HEALTH INFRASTRUCTURE UPDATE Secure Mental Health Faculty HIP End of Year Round Up Emergency Department Expansion The ACT Government is about to embark on a $23 million expansion of the emergency department at The Canberra