24th United Nations Centre for Trade Facilitation and Electronic Business (UNCEFACT) Forum 27th – 31st October 2014 Federation of Indian Chambers of Commerce and Industry (FICCI) 1, Federation House, Tansen Marg, New , 110001

Dear Participant,

Welcome to the 24th UN/CEFACT Forum. Here are some quick and useful information & associated logistics. Hope this Information helps.

I. Venue of the meeting: FICCI, Federation House Tansen Marg, New Delhi 110001 Contact : 91-11-23738760-70 Fax: 91-11-23320714, 23721504 Email: [email protected] II. Website: http://www.ficci.com/

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III. How to reach:

The venue is about 20 km from the Indira Gandhi International airport. You can do book cabs from the airport, there are various counters of different vendors on the airport.

You can also pre book the cabs for ease. These are few well known cab service URLs : http://www.merucabs.com/ http://www.easycabs.com/

The event website has a list of hotels. All of the selected hotels are less distant from the event venue. http://www.unece.org/fileadmin/DAM/cefact/cf_forums/India_2014/Hotels.pdf

IV. Registration

Participants will be given the welcome-kits at Registration desk. The desks will be operational from 8.30AM in the morning to 1.00 PM

V. Arrival at Delhi

You are arriving at the pleasant season of autumn. The end of monsoon marks the arrival of a transition season. Autumn arrives by early or mid October, and is marked by very dry ambiance, warm days and pleasant nights. Temperatures are in the range of Max: 28 °C - Min 15 °C .

Delhi Facts Area:1,483 sq km Latitudinal parallel:28.3ºN Longitudinal meridian:77.13ºE Altitude: 293 m above sea level Population: 12.8 million

STD Code: 011 Languages: Hindi, English, Urdu and Punjabi Religions: Hinduism, Islam, Sikhism, Buddhism, Jainism, Christianity, Zoroastrianism, Judaism and Baha’i Faith

Helplines

Police Control Room 100 Fire 101 Ambulance 102 Traffic 23010101 Student/Senior Citizen Helpline 1291 Women 1091, 23411091,317004,24121234 Accident & Trauma Service 1099 Child Helpline 1098 Delhi Tourism 1280

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VI. Meals The Lunch, tea/Coffee will be served at the venue, throughout the forum duration. Dinners & Breakfast (you can have at the hotel cafeterias)

VII. Dress Code

In general, the dress code will be formal throughout the forum.

VIII. Internet & Mobiles:

1. Wifi connection will be available at the meeting venue(connection procedures will be informed at the venue).

2. You may also ask you hotel to avail wifi internet during your stay.

3. You may like to purchase a domestic Prepaid SIM Card. These may be purchased from the Kiosks available at the Delhi airport T3. There are various counters of different service providers which may be selected suitably. Usually, the SIM is activated within 24 hours.

http://www.newdelhiairport.in/category-shop-and-eat.aspx?id=3&category=Telecom%20Services

Documentation required buying a SIM Card:

You may need to be prepared to submit the following documents along with an application form. . 2 color passport photographs of yourself . A photocopy of the personal details page of your passport. You will also have to produce your passport for verification, after which it will be returned to you. . A photocopy of your Indian visa. Once again, you will have to show the original visa for verification. . A photocopy of the proof of your home address in your country of residence. This could be your passport, driver’s license or any other Government issued document. Remember to carry the original document along for verification. . Proof of where you will be staying in . A letter from your hotel confirming that you are a guest will suffice.

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A Delhi User’s Guide

1 Arriving in Delhi and getting around

• On arrival at IGIA Delhi, we recommend that you take a radio taxi (look out for taxi companies such as Meru, Mega, Easycab) to your hotel. The cabs can be hired just outside the terminal building by following the signs. Present the address of the hotel at the cab booth. Please be aware that rates vary by time of day and there may be a late-night surcharge applicable; for the above-mentioned companies, the surcharge will be reflected in the meter rate. Pay according to the meter on arrival at your hotel. Tipping cabbies is not customary. • Local transportation options are as follows. You can book a radio-cab (companies such as Meru, Mega, Easycab) in advance for a specific time and destination. These cabs can be in a variety of colors and will display the signage of the relevant company. Their pricing is strictly by the meter and they will provide a receipt. Their cars and equipment are, typically, better than the regular taxis. Ask the hotel to book this kind of cab.

Another type of cab is the 3-wheeler taxi (called “auto” or “scooter” in Delhi, or “tuk-tuk” in parts of South-east Asia). These can be hired from the street. All the above comments about regular taxis apply equally, indeed even more so, to these taxis. You may also use the Metro . It tends to be very congested at morning and evening peak times. At off-peak times, we highly recommend it. It is generally clean, reliable, safe and well organized. To ride the Metro, you can buy a point-to-point token or smart-card at the ticket window.

Delhi has thousands of public buses and an ever-increasing number of cycle rickshaws. The former tend to be very crowded and are not particularly user friendly for the visitor or occasional user. Cycle-rickshaws are only for local transportation over short distances. In both cases, navigation will be difficult/impossible without knowing Hindi. Therefore, neither is recommended.

2 Currency and payments

The Indian Rupee is notionally divided into 100 paise. Inflation has made the smaller unit of currency irrelevant. Hotels, most shops and most restaurants, other than the cheapest, will accept credit/debit cards; Visa and Mastercard are the usually supported platforms. Small shops selling daily necessities and all forms of public transportation will require cash.

You can also draw money against your Visa, Amex or Master card. For this purpose, you can take the services of the below mentioned places:

 Delhi Tourism Foreign Exchange Office (Connaught Place)  American Express Bank (Connaught Place)  American Express Travel (Connaught Place)  Thomas Cook (Janpath)  ABN Amro Bank (Barakhamba Road)  Banque Nationale de Paris (Barakhamba Road)  Citibank (Connaught Place)  Deutsche Bank (Tolstoy Marg)  HongKong & Shanghai Bank (Kasturba Gandhi Marg)  Standard Chartered Bank (Sansad Marg)

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3 Weather and clothes

Rain is rare in October in Delhi. Daytime temperatures are usually 27-37 degree Celsius. At night, the temperature is usually 10-15 degree Celsius. Please pack some light warm clothes.

4 Electricity

The voltage is 220-230 volts. The standard plug-socket is 3 pin Hotels should generally have sockets or adaptors that will accept US and European plugs.

5 Things to do in Delhi

5.1 Culture and entertainment

Delhi offers the usual complement of cultural events and entertainments: music of all sorts, dance, movies and theatre (mostly English and Hindi, but occasionally other languages too), art galleries, museum exhibitions, etc. As these change frequently, please consult a current source such as the daily newspapers, their weekend supplements, or websites such as http://www.delhitourism.gov.in http://in.bookmyshow.com http://timescity.com

5.2 Dining options

Delhi’s dining options range from the very opulent to the humble street-food and covers most cuisines. Naturally, Indian food of myriad varieties dominates the offerings. Please heed the following caveats. • While tempting and of great value, we strongly urge you to shun street food. • Please avoid any uncooked food. • Please do not consume water from the faucet. Only drink bottled water.

Since a lot of unfamiliar choices can be bewildering, you might want to use this website http://www.delhitourism.gov.in to check out the following few eateries recommended by local faculty. They have been chosen to be in the neighborhood of the two main shopping destinations near the conference venue, namely Connaught Place and Khan Market. Both these areas are on the Metro network.

In the Connaught Place area, check out Saravana Bhavan (South Indian vegetarian) and Kwality (Punjabi, North Indian). If you are looking for fancier options, many of the restaurants in the bigger hotels in the area are worth trying. For instance, San Gimignano (Italian) and Spice Route (South and East Asian) in the Imperial Hotel and Fire (North Indian) in the Park Hotel.

In the Khan Market area, check out The Big Chill Cafe (diner/cafe), Amici (Italian style pizza and pasta). At small distances away from the market, there are Baci (Italian restaurant), The Garden Restaurant (Mediterranean restaurant), and a number of essentially interchangeable eateries in the area called Pandara Road (Punjabi, North Indian).Local faculty will be happy to offer other personal recommendations if asked.

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5.3 Shopping

Delhi offers a cornucopia of shopping delights. Please consult a suitable travel and shopping guide for systematic information. The following is an idiosyncratic guide that points you in the direction of markets that are accessible, and shops and products that might be of interest to a visitor. If you have special shopping interests, local faculty will be happy to suggest or recommend places. Delhi has many shopping malls, but most of them contain the usual mix of international, national and local brands. Two areas that are good for shopping and browsing are Connaught Place (also known in Delhi as “CP” or “Rajiv Chowk”) and Khan Market. They are central and connected by the Metro. Some items of interest for gifts might be: textiles and garments; tea, spices; jewellery; rugs; crafts such as leather goods, metalwork, stone carvings, ceramics; footwear; organic cosmetics.The following is a (far from comprehensive) short list of shops and clusters of shops where these items may be bought. In Connaught Place and Khan Market, there will be many other shops that also sell such items. Wherever possible, the relevant websites are given.

Note that, except where explicitly noted, these shops have fixed prices and will not bargain. A general rule-of-thumb, with many exceptions, for shopping in Delhi is: if the item does not have a price sticker on it, then bargaining is acceptable,

• A variety of handicrafts – Central Cottage Industries Emporium (CCIE) is in Connaught Place. It is a large government-run shop with good quality, wide selection and reliable prices. – State Emporia on Baba Kharak Singh Marg are adjacent to Connaught Place. These are similar to CCIE but stock items from specific Indian states. Again, they offer reasonable quality, selection and reliable prices. – Delhi Haat is an open air market where a variety of crafts-people directly sell their products. Do bargain!

• Cotton garments, accessories and soft household furnishings – Fabindia and Anokhi in Khan Market and Greater Kailash I, N Blockmarket – Santushti is a collection of similar boutiques in .

• Shoes, high quality leather goods – Atelier in Khan Market sells fancy shoes. – Hidesign and Da Milano in Connaught Place and Khan Market

• Rugs, shawls, pashmina products, etc. – Carpet Cellar in Anand Lok, Khel Gaon Marg. It’s a rug shop! You must bargain!

• Natural cosmetics and fine body-care products – Forest Essentials and Kama Ayurveda in Khan Market

• Fine home furnishings and accessories – Good Earth and The Neemrana Shop in Khan Market

• Interesting jewelry and fine silver items for personal and household use – Cooke and Kelvey in Connaught Place – Silverline in Khan Market

• Fine loose-leaf teas – Aap ki Pasand in Darya Ganj

• Books, especially those related to India and Delhi Bahrisons in Khan Market

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Contact Persons:

1. Smt. Debjani Nag 2. Smt. Harshprabha Aggarwal 3. Vikash Chourasia Deputy Controller(Technology) Assistant Controller(Technology) Scientist ‘B’ Contact : +91-11-24369556 Contact: +91-11-24364186 Contact: +91-11-24301753 Mobile: +919811108893 Mobile: +919810009823 Mobile: +919582156071 Email: [email protected] Email: [email protected] Email: [email protected]

Event hosted by: Ministry of Communications and Information Technology Department of Electronics and Information Technology Controller of Certifying Authorities Electronics Niketan, 6, CGO Complex, Lodhi Road, New Delhi – 110003 RSVP: +91-11-2436 9556, Email: [email protected]

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