Highly Confidential

Home Affairs Portfolio Committee

PROVINCIAL MANAGER’S PRESENTATION

BONAKELE MAYEKISO FREE STATE PROVINCE

6th SEPT 2011 Highly Confidential

CONTENTS „ PART 1

„ Provincial Profile

„ Provincial Management – Organogram

„ Free State Home Affairs Footprint

„ Provincial Capacity – Filled and Unfilled Posts

„ Service Delivery Channels – Improving Access

„ Corruption Prevention and Prosecution

„ Provincial Finances – Budget, Expenditure and Assets

„ PART 2

„ Strategic Overview

„ Free State Turn-Around Times

„ Conclusions

2 Highly Confidential

What is unique about the Free State ‰ Free state is centrally situated among the eight provinces. It is bordered by six provinces and Lesotho, with the exclusion of Limpopo and Western Cape. ‰ Economic ¾ Contribute 5.5% of the economy of SA ¾ Average economic growth rate of 2% ¾ Largest harvest of maize and grain in the country.

‰ Politics ¾ ANC occupies the largest number of seats in the legislature Followed by the DA and COPE ‰ Safety and security ¾ The safest province in the country

3 Highly Confidential

PROVINCIAL PROFILE ‰The DHA offices are well spread in the province which makes it easy for the people of the province to access our services.

‰ New offices has been opened and gives a better image of the department.

‰ Municipalities has provided some permanent service points for free.

4 Highly Confidential

PROVINCIAL MANAGEMENT AND GOVERNANCE OPERATING MODEL

5 Highly Confidential Department of Home Affairs Republic of South Africa

DHA FOOTPRINT PRESENTLY– FREE STATE

Regional office

District office

6 Highly Confidential

DHA FOOTPRINT FUTURE – FREE STATE

Department of Home Affairs Republic of South Africa

Provincial office

District office

Local office

Proposed office

7 Highly Confidential

Provincial Profile Distribution of DHA offices within these districts

Thabo Mofutsanyana Xhariep DO Koffiefontein Motheo R/O Phuthaditjhaba Do Zastron D/O Bethlehem MPCC Trompsburg R/O Bloemfontein D/O Harrismith 16 SERVICE POINTS D/O Botshabelo 3- MPCC D/O Thaba Nchu 16 Service Points 135 245 S/P Ladybrand 725 939 11 Service points 728 262

Fezile Dabi Lejweleputswa D/O Kroonstad R/O Welkom D/O Sasolburg D/O Bultfontein 3 Service points 4 Service Points 13 Service points 12 Service points

460 312 657 011

8 Highly Confidential DHA FOOTPRINT

DHA XHARIEP Local Municipality Presence LETSEMENG 1. Local Office KOPANONG 1 Thusong MOHOKARE 1. Thusong 1. Small local NALEDI Office

• This District is quite vast, some towns like Bethulie id is about 70 Km’s from the nearest DHA office. • We have 2 Hospitals connected

9 Highly Confidential DHA FOOTPRINT

MANGAUNG ‐ DHA METRO Local Municipality Presence 3

• Metro – with 3 offices and 2 Thusong Centres 2 Mobile Offices to service this area. •There is a need to increase offices in Bloemfontein City due to high volumes in the Rocklands office.

10 Highly Confidential DHA FOOTPRINT

Lejweleputswa Local Municipality DHA Presence Machabeng 3 Masilonyana 1 Tswelopele 1 Nala 1 Tokologo 0

• The presence of DHA in this area is still a challenge we have a 70 KM’s distance between towns and services in the farm areas. We need to increase the Local Small offices especially in Tokologo •

11 Highly Confidential DHA FOOTPRINT Fezile Dabi Local Municipality DHA Presence Ngwathe 2 PSP Moqhaka 1 offices 1 PSP Metsi Maholo 1 office 2 PSP Mafube 1 PSP

• The district need to be serviced and 3 towns in this area is serviced by the Mobile office, whiles a number farms in the area is often ignored.

12 Highly Confidential DHA FOOTPRINT Thabo Mofutsanyane Local Municipality DHA Presence Nketoane 0 Dihlabeng 1 Office Setsoto 2 Small office Maluti a Phofung 1 Office Phumelela 1 Small office

• The No office in Nketoane Local municipality

13 Highly Confidential

SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

„ Thusong Centres • 7 = Centres Full-time Staff Deployed

„ Small Offices • 22 Small Offices,

„ Mobile Offices – 11 Mobile Offices, 495 Sites Visited, 3 759 ID Applications, LRB Applications 1 085, Birth Registration 1 869, ID Distributed 3 840

„ Health Centres • 38 Centres, 8 Accommodation Secured, 22 Connected and Full-time Staff Deployed

„ Matriculates’ Outreach Programme • 265 Total high Schools :Visited 109, 3 752 - ID Applications, 812 ID Distributed

14 Highly Confidential

PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS

Vacant Filled Funded Progress in filling We have shortlisted and interviewed 504 114 16 people out of this 114.

PERFORMANCE CAPACITY = 81%

15 Highly Confidential STAFF PROFILE LEVEL MALE FEMALE TOTAL 14 1 0 1 13 1 2 3 Disable 12 1 1 2 persons 11 1 0 1 8 10 8 3 11 1.58% 9 3 0 3 8 25 18 43 7 25 19 44 6 162 193 355 5 10 0 10 3 10 21 31 222 257 504 16 Highly Confidential

CORRUPTION PREVENTION AND PROSECUTION

LABOUR RELATION CASES: 2011 YEAR OF NATURE OF OFFICE MONTH RECEIVED SANCTION STATUS OF CASES CASE MISCONDUCT

GROSS NEGLIGENCE: BETHLEHEM FEB 2011 FINAL WRITTEN WARNING Case Finalized BIRTH CERTIFICATE

PHUTHADITJABA JAN 2011 THEFT: PASSPORT BAG DISMISSSED Case Finalized

BLOEMFONTEIN JAN 2011 GROSS NEGLIGENCE FINAL WARNING Case Finalized

BETHLEHEM JAN 2011 GROSS NEGLIGENCE FINAL WARNING Case Finalized

C/O IMMIGRATION ACT: VAN ROOYENSHEK JAN 2011 DISMISSAL Case Finalized AIDING AND ABETTING

IRREGULAR PROCEDURE: WELKOM JAN 2011 DISMISSED Case Finalized ID APPLICATION

CALEDONSPOORT FEB 2011 INTIMIDATION OF CLIENT FINAL WARNING Case Finalized

WELKOM JAN 2011 THEFT OF MONEY DISMMISED In Progress WELKOM JAN 2011 THEFT OF MONEY DISMISSED In Progress WELKOM FEB 2011 FRAUD: BIRTH DISMISSED In Progress PHUTHADITJHABA JUNE FAILURE TO COMPLY DISMISSED CASE FINALIZED 2011 WITH THE REGULATIONS

17 Highly Confidential

CORRUPTION PREVENTION AND PROSECUTION

YEAR CASE OFFICE OFFENCE SHORT DISCRIPTION STATUS NUMBER

2011 41/02/2011 FICKSBURG Investigation of 46 An official was arrested for CASE IN passports found at being in possession of 46 PROGRESS Ficksburg Bridge passports and an amount of R3400-00

2011 204/07/2011 MASERU Illegal stamping of Official at Maseru bridge CASE IN Lesotho passports at stamped 6 Lesotho PROGRESS Maseru port of entry passports unprocedurally

18 Highly Confidential

STAKEHOLDER FORUMS „ Home Affairs Stakeholder Forum was established to enhance consultation with communities at a Provincial, District and Local level.

„ Their main objectives is to reach out to communities that are in dire need of Departmental services and also to monitor and evaluate the community service needs.

„ These has been evident through the National Population Registration Campaign(NPRC), which some of its goals is to register birth within thirty days (30), elimination and eradication of corrupt and fraudulent entry into the National Population Register (NPR) by non-South African citizens.

„ During the period April 2010 -March 2011, 26 DHA Stakeholder Forums were launched i.e. 5 Districts, 20 Local Municipalities and 1 Provincial

„ Each Municipality has the executive structure and the Chairperson of that structure chairs the stakeholders forum,

„ Provincial stakeholders forum is chaired by MEC Social development

„ DHA within the Forum takes the status of the secretariat.

19 Highly Confidential

PROVINCIAL FINANCES :BUDGET AND EXPENDITURE ( FIRST QUARTER)

YTD Budget Actual Budget BUDGET ITEM Outstanding Total YTD 2011/12 Expenditure Expendi Commitment Projected Savings/ YTD ture s-YTD expenditure (Overspending (R) (%) 1 2 3 4 5 (1-4) 6 (2+3) (4÷1)

Compensation of R 110’442’000 R 22 120 307 R 240’000 R 22 360’307 R 88’081’693 20% Employees Goods and R 9’225’000 R 848’227 R 719’670 R 1’567’897 R 7’654’103 17% Services Transfers & R 100’732 R 100’732 (R 100’732) Subsidies Capital Assets TOTAL R 119’664’000 R23’069’157 R 956’670 R 24’028’827 R 95’635’173 20%

27 20 Highly Confidential

PROVINCIAL – ASSET RECONCILIATION

Assets No. of assets R. Value of Audited categories assets information ‘000 Minor assets 6 783 8 833 Audited Major assets 791 26 455 Audited Total assets 7 574 35 288 Audited

Governance structure: To maintain Status quo

•Provincial asset disposal committee •Audit Task team

27 21 Highly Confidential

STRATEGIC OVERVIEW

VISION STATEMENT A safe, secure South Africa where all of its people are proud , and value, their identity and citizenship.

MISSION The efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation.

VALUE STATEMENT The DHA is committed to be: •People-centred and caring, Patriotic •Professional and having integrity, •Corruption free and ethical, •Efficient and innovative.

22 OUTCOMES DERIVEDHighly ConfidentialFROM GOVERNMENT’S MANDATE & THE MTSF

1. Improved quality of basic education 2. A long and healthy life for all South Africans 3. All people in South Africa are and feel safe 4. Decent employment through inclusive economic growth 5. A skilled and capable workforce to support an inclusive growth path 6. An efficient, competitive and responsive economic infrastructure network 7. Vibrant, equitable and sustainable rural communities with food security for all 8. Sustainable human settlements and improved quality of household life 9. A responsive, accountable, effective and efficient local government system 10. Environmental assets and natural resources that are well protected and continually enhanced 11. Create a better South Africa and contribute to a better and safer Africa and World 12. An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

23 Highly Confidential National Agenda (12 Outcomes)

ECONOMIC SOCIAL GOVERNANCE & JUSTICE CRIME SECTOR AND PROTECTION, ADMINISTRATION PREVENTION & INFRASTRUCTURE COMMUNITY AND CLUSTER SECURITY DEVELOPMENT HUMAN CLUSTER DEVELOPMENT Decent employment CLUSTER through inclusive economic growth Quality Basic Responsive, Education accountable, effective A long and health life and efficient local for all South Africans government system Skilled and capable Sustainable Human workforce to Settlements and All People in South support an An efficient, improved quality of effective and Africa are free and inclusive growth household life feel safe path development Protect and enhance orientated public our environmental service and an An efficient, assets and natural empowered, fair competitive and resources and inclusive citizenship responsive economic Vibrant, equitable, infrastructure network sustainable rural communities contributing towards food security

24 COMMITMENTS FORHighly THE Confidential DHA IN MINISTER’S P.A.

(3) All people in South Africa are and feel safe

• Securing the identity and status of citizens

• Completion of all strategic information and identification projects within already defined budgets and time frames • Effective and efficient refugee management strategies and systems

(5) A skilled and capable workforce to support an inclusive growth path • In contributing to the level of skills and general economic development in South Africa targets need to be set to realise a positive skills migration trend of around 50,000 migrants annually. Focus should be on critical skills shortages, supportive of the medium term strategies and outcomes adopted by government

25 COMMITMENTS FORHighly THE Confidential DHA IN MINISTER’S P.A.

(12) An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

OUTPUT: Service delivery access and quality

TARGETS :

1. The registration of every child birth within 30 days of delivery. 2. The issuing of identity documents to every South African 16 years and above. 3. Registering of all deaths and the provision of accurate statistics in this regard by the end of each financial year, covering the previous calendar year. 4. Turnaround times for all services, queuing times and unit costs per service 5. The maximum distance for a citizen to travel to access Home Affairs services

26 Highly Confidential

FS SERVICE DELIVERY TURN-AROUND TIMES

Summary of ID Application Turn-Around Time: ID Book Dispatched From BVR To Receipt At Office Of Application (Days) Month: July-2011

Day Start Week Ending: Rank Province MTD / Full month (MTD) Western Cape 1 2.07 Gauteng 2 2.37 Free State 3 2.63 North West 4 2.73 Limpopo 5 3.22 KwaZulu Natal 6 3.37 Eastern Cape 7 3.81 Northern Cape 8 5.07 Mpumalanga 9 6.33 All Provinces 3.47

27 Highly Confidential

FS SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Applicant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.57 93 North West 2 2.03 456 Mpumalanga 3 2.07 253 Free State 4 2.09 302 KwaZulu Natal 5 2.58 1,408 Gauteng 6 2.60 716 Eastern Cape 7 2.79 693 Western Cape 8 13.44 300 Limpopo 9 14.52 355 All Provinces 4.76 4,576

28 Highly Confidential

FS SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time: Application Received at Office to Application Dispatched to BVR (Days) - Informant Month: July-2011

Day Start

Province Rank MTD / Full month (MTD) Ave Time Volume Time Northern Cape 1 1.33 49 Mpumalanga 2 1.77 142 Gauteng 3 1.79 477 Eastern Cape 4 1.82 557 North West 5 2.14 297 Free State 6 2.21 249 KwaZulu Natal 7 2.55 993 Limpopo 8 7.56 202 Western Cape 9 13.12 115 All Provinces 3.46 3,081 29 Highly Confidential

BIRTH REGISTRATION- STATISTICS WITHIN 30 DAYS

MONTH STATS

„ APRIL „ 4254

„ MAY „ 5120

„ JUNE „ 4411

TOTAL 13785

30 Highly Confidential

ID APPLICATIONS - STATISTICS

1st ID APPLICATIONS:FREE STATE PROVINCE

MONTH First id appl 15‐16 years First id appl 1617‐ years Firstid appli 17+ years GRAND TOTAL

Jan‐11 3590 1408 1972

Feb‐11 4608 1810 862

Mar‐11 6324 3053 1827

Apr‐11 2453 1262 1422

May‐11 4214 1859 1082

Jun11‐ 1827 730 859

TOTAL 23016 10122 8024 41162

31 Highly Confidential

FS: SCHOOLS - STATISTICS

Schools Id Appl Id Books Id's Handed to LRB Apll Visited? Collected? Rec? Clients Collected MONTH

27 495 248 495 12 Jun-11

58 2241 173 163 19 May-11

24 569 173 65 12 Apr-11

Total: 109 3305 594 723 43

32 Highly Confidential LATE REGISTRATION OF BIRTHS (LRB)- STATISTICS ITEMS NUMBER OF APPLICATIONS Closing balance of LRB cases as at 31 March 2011 301 Number of LRB applications received (April-June) 455 Number of applications approved 466 Number of applications rejected 11 Number of applications referred to IMS for investigations 10 TOTAL NUMBER OF APPLICATIONS ON HAND 269

33 Highly Confidential

DUPLICATES CASES - STATISTICS

ITEMS NUMBER OF APPLICATIONS Duplicates cases on hand as at 31 March 2011 83 Number of new duplicate cases received (April-June) 21 Cases referred to HO for issuance of Identity document 53

Number of un-finalized cases 51

34 Highly Confidential

PASSPORT APPLICATIONS - STATISTICS

PASSPORT TYPE NUMBER OF APPLICATIONS

Tourist Passports (NORMAL) 11406

Child Passports 2513

Official Passports 214

Maxi Passports 81

TOTAL 14 214

35 Highly Confidential

IMMIGRATIONS STATISTICS – 6 MONTHS PERIOD

PORT CONTROL STATISTICS

Arrival Departure TOTAL PORT RSA Foreigner RSA Foreigner

Caledonspoort 43418 68039 43579 64838 219874 Ficksburg 137580 436947 138909 349239 1062675 Makhaleng Bridge 1533 5306 1449 4463 12751

Maseru bridge 130448 477960 134176 400881 1143465 Monontsha Pass 1688 5992 1803 4692 14175 Peka Bridge 1384 3174 1172 2142 7872 Sephapus Gate 119 558 153 646 1476

Van Rooyensgate 45712 101577 39154 87944 274387 TOTAL 361882 1099553 360395 914845 2736675

36 Highly Confidential

QUERIES - STATISTICS

ITEMS NUMBER OF APPLICATIONS Number of un-finalized queries (carry over from previous month) 6

Number of new queries received 41

Number of finalized queries 35

Number of un-finalized queries 0

37 Highly Confidential

38 Highly Confidential

How can we remove this?

39 Highly Confidential

40 Highly Confidential

41 Highly Confidential

MASERU BRIDGE PORT OF ENTRY

42 Highly Confidential

THANKS

43