Programme & Abstracts Booklet
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Empowering you to excel THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES PROGRAMME & ABSTRACTS BOOKLET OCTOBER 22-26, 2019 Theme: Accountability, Innovation and Quality Public Service Delivery PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery Uganda National Anthem Oh Uganda! May God uphold thee, We lay our future in thy hand, United, free, For liberty, Together we’ll always stand. Oh Uganda! The land of freedom, Our love and labor we give, And with neighbours’ all, At our Country’s call, In peace and friendship, we’ll live. Oh Uganda! The land that feeds us, By sun and fertile soil grown, For our own dear land, We’ll always stand, The Pearl of Africa’s Crown PARTNERS 1 PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery East African Community Anthem 1. Ee Mungu twaomba uilinde Jumuiya Afrika Mashariki Tuwezeshe kuishi kwa Amani Tutimize na malengo yetu. Jumuiya Yetu sote tuilinde Tuwajibike tuimarike Umoja wetu ni nguzo yetu Idumu Jumuiya yetu. 2. Uzalendo pia mshikamano Viwe msingi wa Umoja wetu Na tulinde Uhuru na Amani Mila zetu na desturi zetu. 3. Viwandani na hata mashambani Tufanye kazi sote kwa makini Tujitoe kwa hali na mali Tuijenge Jumuiya bora. PARTNERS 2 PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery Uganda Management Institute Anthem Home for the mighty who am I to belong Great men and women so we strive to be Vineyard of excellence that’s what we are Uganda Management Institute Mighty and Mightier UMI getting Stronger UMI soaring higher than you’ve ever been Empowering me to excel Drawing the future for my motherland For intergenerational equity Doing better than what we found Uganda Management Institute Placing you in the hand of God The fountain of knowledge to nurture you Today and forever so we can resound Uganda Management Institute PARTNERS 3 PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery WELCOME MESSAGE BY DR. JAMES L. NKATA am delighted to welcome you to this 2nd International Conference on Governance and Service Delivery in Developing Economies hosted by Uganda Management Institute (UMI); a leading Management Development Institute in East I and Central Africa. We are grateful that so many of you have travelled from far to Uganda to join us here in this conference. UMI holds these conferences on a two year interval to sustain the debate on management challenges that perennially contribute to failure of developing economies to meet their development targets. The conference theme for this year is “Accountability, Innovations and Quality Public Service Delivery”. This conference comes at a time when Africa and other developing economies have for long needed sequential review of their Management, Leadership and Governance systems to inculcate a culture of accountability, innovations as well as quality service to the population. Our programme over the next four days will highlight policy-oriented research on governance and service delivery under six (6) thematic areas: i. Public Sector Reforms ii. Governance and Sustainable Development Agenda iii. Performance Management, Monitoring and Evaluation iv. E-Governance v. Addressing Persistent Corruption vi. Education Leadership and Management Ladies and Gentlemen, I hope experiences that we will gain from scholars, researchers, policy makers and practitioners from diverse disciplines of Public Management will enable us to collectively generate practical strategies for improving governance processes, curbing corruption and improving service delivery. This conference should bridge the gap between theory and practice and explore new approaches to governance and management of nations. We are here to identify unresolved management policy issues and explore how we might reach new resolutions to our existing challenges. Therefore, I would like to thank the UMI fraternity, our partners and funders who have worked together to make this conference a reality. Special regards to the people that have not only paid to attend this conference, but also and most importantly to those that burnt the midnight candle to deliver rich and exciting papers that shall be delivered for discussion. I salute the Government of Uganda through the Ministry of Education and Sports, Ministry of Public Service, Ministry of Foreign Affairs, Ministry of Internal Affairs, Ministry of Local Government, Uganda Police Force, Parliament of Uganda, State House and our development partners especially the UN Women, Inter-University Council for East Africa (IUCEA), Centenary Bank, UMEME, URSB, IASIA, AAPAM, Amsterdam University, Tampere University and many others for the financial, moral and technical support extended towards hosting this 2nd International Conference on Governance and Service Delivery in Developing Economies. As I conclude let me extend my gratitude to the Chief Guest, H.E General Yoweri Kaguta Museveni, Keynote Speaker, H.E President Thabo Mbeki, Plenary Speakers, Session Chairs, Organizing Committee and Scientific Committee for organizing such a successful conference. I wish you all an enriching and productive Conference. PARTNERS 4 PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery CHIEF GUEST The President of the Republic of Uganda / Visitor to UMI H.E Y.K Museveni, the President of the Republic of Uganda has served Uganda since 1986. Prior to taking power, the President served briefly in the governments that succeeded President Idi Amin Dada Oumee (RIP) as Minister of Defence, Minister of Regional Co-operation and Vice-Chairman of the Military Commission. In July 1990, President Museveni was elected the Chairman of the Organization of African Unity (OAU) for the year 1990/9. Records clearly demonstrate that Uganda under President Museveni has made tremendous progress in the last 33 years. H.E. President Museveni has received several awards in recognition of his global contributions globally. In 2017, President YK Museveni won the Africa Liberation Prize conferred by the African Liberation Award Committee. In 1994, President YK was awarded the Honorary Doctor of Laws of the Humphrey Institute of Public Affairs, University of Minnesota-Germany; a Doctor of Laws degree from the Mbarara University of Science and Technology in Uganda in 2006, he was awarded a Doctor of Divinity degree from the Latin University of H.E General Yoweri Kaguta Museveni Theology in the United in recognition and appreciation for his efforts in the fight against HIV/AIDS and the elevation of education in Uganda; an Honorary degree from Turkey’s Fatih University in recognition for his contribution to the development of political international relations; a Doctor of Laws degree from Makerere University in Uganda in respect of his outstanding achievements and exceptional contribution to the advancement of humanity; and a Doctor of Literature degree from the University of Dar es Salaam for his notable contribution in the application of knowledge to solve real problems. President YK Museveni has authored two books; (1) Sowing the Mustard Seed: The Struggle for Freedom and Democracy in Uganda, and (2) What Is Africa’s Problem? The President served as the Chancellor of Makerere University, Kampala from 1986 to 2002 and he is the UMI Visitor. PARTNERS 5 PROGRAMME FOR THE 2ND INTERNATIONAL CONFERENCE ON GOVERNANCE AND SERVICE DELIVERY IN DEVELOPING ECONOMIES Theme: Accountability, Innovation and Quality Public Service Delivery KEYNOTE SPEAKER H.E President Thabo Mvuyelwa Mbeki H.E Thabo Mvuyelwa Mbeki is a South African politician who served as the second president of South Africa from June 1999 to 24 September 2008. Before being elected the president of South Africa, H.E Thabo Mbeki played a critical role in ending apartheid in South Africa. He served in several positions between 1967 and 1984 in African National Congress (ANC). Some of the positions held include; Secretary for Presidential Affairs, National Executive of the ANC; Chief Representative of the ANC in Nigeria /Swaziland; Political Secretary and Director of Information; a member of Politico-Military Strategy Commission (PMSC); and Head of the ANC’s Department of Information and Publicity. He also led the ANC delegation to meet a delegation from Institute for a Democratic Alternative for South Africa (IDASA) in Dakar Senegal in 1987. With his country experience, he issued statements to United Nations General Assembly for the need to give full cooperation and support to the Special Committee against apartheid so that they could speed up their (UN’s) work on South Africa. H.E Thabo Mbeki also persuaded the ANC to give up the armed struggle against the apartheid regime because he believed guns would not grant freedom but that negotiations would. In 1997, H.E Thabo Mbeki was endorsed by African National Youth League as H.E President Thabo Mvuyelwa Mbeki the Deputy President in the New Government (ANC) headed by H.E the late Nelson Mandela (RIP). H. E. Mbeki led an African National Congress delegation