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Spa Business Issue 4 2013
www.spabusiness.com 2013 4 REVERSE THE SIGNS OF AGEING EMBRACE LONGEVITY SKIN REGIMEN INTRODUCING TWO NEW PRODUCTS FROM THE REVOLUTIONARY SKIN REGIMEN LINE SKIN REGIMEN JUVENATE EYE BALM SKIN REGIMEN JUVENATE LIP BALM ANTI-AGEING TIGHTENING EYE INTENSIVE NOURISHING LIP COMPLEX TREATMENT Much more than an anti-wrinkle cream, this eye balm combines This intensely nourishing lip balm combines the powers of 3 products in 1 to treat wrinkles, reduce under-eye puffiness, and hyaluronic acid and chia seed oil to renew and moisturize the restore tone and elasticity. Dual plant extracts, caffeine, and our lips, relieving dryness and providing all-day hydration and proprietary Longevity Complex work together to visibly lift and protection against inflammation and ageing. tighten tired eyes for a more youthful appearance. www.comfortzone.it www.skinregimenguide.com www.spabusiness.com 2013 4 L’Occitane en Provence The natural beauty retailer and its 60 spa facilities ASK AN EXPERT HOT NUMBERS TOP TREND Profi t & Loss Trillion Dollar Report Pop-up Spas Hotel spas need to make The economic impact of Innovative pop-ups a stand against unfair global wellness tourism are thriving in the spa expense allocations and is US$1.3tn according to a sector from Canada to ROI expectations landmark study Bali and Australia managing my spa’s schedule on the go SEE WHAT WE CAN DO FOR YOU MINDBODYSOFTWARE.COM retail marketing appointments staff editor’s letter Balancing profi t with reputation his year’s market research numbers have just been The recession has given published for the US spa market, showing operators the freedom to Tcontinuing signs of recovery. -
Belmond Directory
BELMOND WELCOMES THE WORLD 2 LANDMARK HOTELS 4 GREAT TRAIN JOURNEYS 6 PIONEERING RIVER CRUISES 8 “HAPPINESS IS NOT A GOAL — IT’S A BY-PRODUCT OF A LIFE WELL-LIVED” ELEANOR ROOSEVELT 10 HOTELS ST. PETERSBURG TRAINS EDINBURGH DUBLIN MANCHESTER RIVER CRUISES OXFORDSHIRE LONDON PARIS BURGUNDY VENICE PORTOFINO FLORENCE RAVELLO NEW YORK MALLORCA NORTH AMERICA 14 – 29 TAORMINA ST MICHAELS SOUTH AMERICA 30 – 49 SANTA MADEIRA CHARLESTON BARBARA EUROPE 50 – 85 AFRICA 86 – 91 ASIA 92 – 109 SAN MIGUEL DE RIVIERA AYEYARWADY RIVER ALLENDE MAYA ST MARTIN CHINDWIN RIVER LUANG YANGON PRABANG BANGKOK SIEM REAP KOH SAMUI MACHU PICCHU SACRED VALLEY JIMBARAN LIMA CUSCO AREQUIPA LAKE TITICACA RIO DE MOREMI RESERVE JANEIRO CHOBE NATIONAL IGUASSU OKAVANGO DELTA PARK FALLS 12 CAPE TOWN 13 NORTH AMERICA GLAMOROUS HOTELS, RESORTS AND RESTAURANTS IN THE USA, MEXICO AND THE CARIBBEAN. 14 THE RESORT’S STYLISH SUITES, VILLAS AND RESTAURANTS HAVE BEEN BEAUTIFULLY DESIGNED TO OPEN UP FRESH OCEAN VISTAS AND LET THE LIGHT FLOOD IN. 83 SUITES AND ROOMS, 8 THREE- AND FOUR- BEDROOM VILLAS • TWO RESTAURANTS, BAR Beside the island’s most spectacular sweep AND BEACH BAR, WINE CELLAR • LA SAMANNA SPA, FITNESS CENTER, 3 TENNIS COURTS, of sand, where France meets the Caribbean 2 SWIMMING POOLS • WATERSPORTS, BEACH CABANAS, PRIVATE BOAT • THE RENDEZVOUS PAVILION FOR MEETINGS • 5KM FROM MARIGOT 16 BELMOND LA SAMANNA PO BOX 4077, 97064 ST MARTIN, CEDEX, FRENCH WEST INDIES TEL: +590 590 87 6400 (FRENCH CAPITAL) AND FROM JULIANA AIRPORT 17 63 SUITES AND ROOMS • GASTRONOMIC DINING AND BAR, BEACH RESTAURANT, TEQUILA AND CEVICHE BAR • AWARD- WINNING KINAN SPA, WATERSPORTS, INCLUDING CAVE DIVING • 3 POOLS, 2 TENNIS COURTS • SPACES FOR WEDDINGS, MEETINGS AND CONFERENCES • CULTURAL TOURS, CHILDREN’S PROGRAMME • 40KM FROM CANCÚN TALCUM-WHITE SANDS STRETCH INTO THE DISTANCE ON WHAT HAS BEEN VOTED ONE OF THE WORLD’S FINEST BEACHES— THE ULTIMATE RETREAT IN WHICH TO RELAX, SIP TEQUILA AND DINE. -
The Top 100 Hotels in the World
The Top 100 Hotels in the World BY SARAH BRUNING JULY 10, 2019 Each product we feature has been independently selected and reviewed by our editorial team. If you make a purchase using the links included, we may earn commission. PHOTO: COURTESY OF THE LEELA PALACES, HOTELS AND RESORTS Travel + Leisure readers explore far and wide, and the hotels that impress them reflect not only their high standards but also their ever-expanding sense of curiosity and adventure. This year’s list of the top 100 hotels in the world reflects 33 countries and all continents except Antarctica. The honorees include sweeping Western ranches in the United States, intimate African safari lodges, and palatial estates in Italy. Still, a handful of qualities unite them all: superlative service, outstanding surroundings, and luxurious amenities. Every year for our World’s Best Awards survey, T+L asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. Hotels were rated on their facilities, location, service, food, and overall value. Properties were classified as city or resort based on their locations and amenities. Once again, Asia reigns as the region with the most hotels honored by T+L readers — a total of 22 properties in a broad range of settings. The stunning Belmond La Résidence Phou Vao (No. 91) is set amid the cloud forests of Laos; the “exceptional” Leela Palace New Delhi (No. 31) puts guests in the center of the bustling capital city; and the brightly colored No. -
CORPORATE SUSTAINABILITY REPORT 2019 Corporate Sustainability Report 2019
CORPORATE SUSTAINABILITY REPORT 2019 Corporate Sustainability Report 2019 Table of Contents 1 Introduction 3 4.3 Staff Development 22 1.1 About this Report 3 4.4 Property Actions & Processes 23 1.2 Reference Framework 3 5 Commitment 2 - Consume responsibly 25 1.3 Organisation Overview 3 5.1 Organisation Overview 25 1.4 Reporting Structure and Content 3 5.2 Environmental Monitoring 25 1.5 CEO's Foreword 4 5.3 2019 Waste Assessment 28 1.6 Oetker Collection Profile 5 5.4 Property Actions 29 1.7 Sustainability Awards & Certifications 6 6 Commitment 3 - Ensure Environmental Awareness 31 1.8 2019 CSR highlights and Key Facts 7 6.1 Quality & Fair Operating Practices 31 2 Corporate Social Responsibility 8 6.2 Guest & Staff Communication 32 2.1 Corporate Social Responsibility at Oetker Collection 8 6.3 Staff Activities 33 2.2 CSR Governance 8 6.4 Guest Activities 35 2.3 First CSR Strategy 9 7 Commitment 4 - Engage with Sustainable Communities 36 2.4 2019 Strategy 11 7.1 Sustainable Purchasing 36 2.5 2019 CSR Standards 16 7.2 Charities & Donations 40 3 2019 CSR Standard Results 17 8 Moving Forward 42 3.1 CSR Standards Outlook 2020 17 9 Appendix 44 4 Commitment 1 - Respect Human Rights 18 9.1 GRI Index 44 4.1 HR Key Figures 18 9.2 Further Information 47 4.2 Human Rights and Labour Laws 19 OETKER COLLECTION 2 CORPORATE SUSTAINABILITY REPORT 2019 1. Introduction 1.1 About this report 1.3 Organisation Overview The 2019 Corporate Sustainability Report provides an account of Oetker Collection’s GROUP COMPANY COVERED BY THIS CSR REPORT: Oetker Collection efforts to support the implementation of the UN Ten Principles and engage with the OVERVIEW: Management and operation of high-end luxury hotels worldwide UN Global Compact. -
Virtuososym Virtuoso Symposium South African Airways Cape Town 2016 Welcomes You to Cape Town
#VIRTUOSOSYM VIRTUOSO SYMPOSIUM SOUTH AFRICAN AIRWAYS CAPE TOWN 2016 WELCOMES YOU TO CAPE TOWN South Africa is delighted to host the 2016 Virtuoso Symposium. As the national April 17, 2016 carrier, South African Airways is honored to be chosen as the offi cial airline for the Symposium. We extend to you a warm welcome to Cape Town and thank you Dear Virtuosos, for your support. Welcome to Cape Town! How appropriate that we meet for our 36th annual Virtuoso Symposium in the Mother City, a destination known for its cultural diversity, warmth, and sense of community. When I first talked about communities last August at Virtuoso Travel Week, I quoted Simon Sinek’s definition: “A group who agrees to grow together.” In effect, we’re the 2016 Symposium community who are here to forge stronger bonds through shared travel experiences, so please take a moment to join me in thanking our Symposium sponsor partners who play such an integral role in how we’ll experience South Africa together. They’re all featured in the pages that follow. The Virtuoso Events team and our Cape Town hosts have really outdone themselves with spectacular venues and personal touches topped with a myriad of Design Your Day activities to fully immerse your- self in South Africa. Whether wine lands or peninsula, sidecar ride or city walk, philanthropic or retail therapy, we’ve got you covered. Of course, we have you covered on the business side of Symposium as well. We’ll hear from three com- pelling speakers: Eric McNulty – Director of Research, Harvard’s National Preparedness Leadership Ini- tiative, Dave Pavelko – Partnerships Director, Travel – Google Inc., and David Scowsill – President and CEO, World Travel & Tourism Council. -
October – November
HOOD SAILMAKERS . TR1J IN At Hood we believe it's our job to provide you with the best sails to accomplish your performance goals. Our computer generated moulded sails give you lasting performance through our proven designs and durability. Results are easy to come by when you use Hood Sails. TAKE A TIP FROM THOSE WHO KNOW. "Th e co 111bi11 ario11 of lasting pe1for111a 11 ce and reliability gives us co11ti11ui11g rnccess." Mal'tin James - Team Jaguar/ lnfini ty III "Our Hood sails have given us the edge 0 11 ou r comperi tors. " Hans Somme 1· - Somm e1· Breeze "Reliability and pe1fo r111a11 ce is the kev to success. " Ra y Stone - Razo1·'s Edge "Th ey are fast a11d they last." Geoff Ross - Yendys " You ca11 't bear race wi1111i11g speed." Richal'd P e1·ini - Corinthian Doors. C•l•JD The Trusted Name in Sailmaking SAILMAKERS From the Commodore's Desk n Saturday, August 2, Aus high price events like the America's his experiences from the time he left the tralia's second biggest ocean Cup and the two or three maxi boats Merchant Navy in pursuit of just one racing event, after the Telstra that are first out of Sydney Heads on thing, winning the single-handed BOC Sydney to Hobart, started and finished Boxing Day. Round the World Race. with little more than a whimper in the There may be a case for elitism with Those of us who know Adams were press. the America's Cup. However, there is not surprised he achieved this goal This race was, of course, the Cruis little understanding that whilst these through his own resourcefulness and ing Yacht Club of Australia's XXXX big boats might be the domain of indi- tenacity and the relentless support and Sydney to Southport Race and, like viduals able to afford them, the crews commitment of his wife Caroline. -
Adria W Lake -- Cv
ADRIA. W. LAKE Managing Director, A.W. LAKE WELLNESS USA. 420 Linden Street, Suite 403, Fort Collins, CO 80524 P: (424) 345-4688 E:[email protected] SUMMARY ______________________________________________________________________________ As a resPected industry insider and an accomPlished business leader, Adria Pushes boundaries, bucks conventions, and breaks new grounds in all asPects of her work. As the owner, founder and Managing Director of A.W. LAKE 360 Wellness Design, Adria works with the world’s foremost luxury hotel brands in concePtualizing and designing their award -winning wellness facilities. Having managed her family’s hotel and real estate holdings, Adria combines her insight and exPertise as a wellness exPert with an owner’s PersPective. Adria brings her insatiable curiosity, visionary aPProach and creative strategies into her Projects. Her relentless pursuit of excellence, sharP eye for detail, and Passion for innovation are the reasons her firm has garnered global recognition, won prestigious international awards, and a client list which includes the world’s leading and most distinguished brands such as Aman Resorts, Bvlgari, Four Seasons Hotels, Ritz Carlton, St. Regis, Waldorf Astoria, W Hotels, and countless others. Since its incePtion in 1999, Adria has built A.W. LAKE into a multi-national full-service SPa ConcePt and Design firm with offices and oPerational bases in Indonesia, SingaPore, China, and the US. For over two decades, she has stayed ahead of trends by adePtly recognizing Patterns and keePing a vigilant eye on the future. Adria speaks at major conferences around the world, writes for leading Design and Wellness magazines, travels extensively in search of new inspirations, studies various forms of traditional systems of medicines including African, Ayurvedic, Bon, Chinese, Tibetan, Tantric and Mayan, curates and Publishes Uberwell – a Wellness technology, design and trend blog. -
Rps Horeca.Pdf
SAMBONET PADERNO INDUSTRIE S.P.A. 2 COMPANY PROFILE HOTEL SAMBONET PADERNO INDUSTRIE S.P.A. FACTORY ENG ITA The company based in Orfengo, between Novara and Con sede ad Orfengo tra Novara e Vercelli, è il Gruppo Vercelli, is a leading Italian manufacturer of top quality italiano leader nella produzione di articoli di design di designer items for the tabletop and kitchen, both for alta qualità per la tavola e la cucina, destinati sia al the home as well as for the catering sector. Sambonet settore home sia al canale Ho.re.ca. Paderno Industrie S.p.A. was established in 1997 Sambonet Paderno Industrie S.p.A. nasce nel 1997 following the purchase of Sambonet by Paderno and in seguito all’acquisizione di Sambonet da parte di merging. Sambonet has always been very dynamic in Paderno. the pursuit of modernity for its products. Sambonet ha dimostrato negli anni una decisa The work of Roberto Sambonet - a key designer at aspirazione verso la modernità che si esplica con Sambonet from the ‘50s through the ‘80s - is a valuable l’attività di Roberto Sambonet, designer dell’azienda testimony to this undertaking. Through the design and dagli anni ‘50 alla fine degli anni ‘80. Per questo la functionality of our products; our company’s ability to ricerca dello stile, della forma, della funzionalità e adapt to new lifestyles has always been the key to l’adattamento ai nuovi stili di vita è sempre stata our market identification. In order to accomplish this imprescindibile dalla ricerca del riconoscimento del Design-Industry-Market synergy, we have established mercato. -
OUR WONDERFUL WORLD Our World, Your Adventure
belmond_directory_2020_138x208mm_160pp_text_pages_AW_6_MAR_2020.qxp_Layout106/03/202014:53Page1 OUR WONDERFUL WORLD Our World, Your Adventure belmond.com belmond_directory_2020_138x208mm_160pp_text_pages_AW_6_MAR_2020.qxp_Layout106/03/202014:53Page2 OUR WONDERFUL WORLD Contents chapter one THE BEGINNING 04/11 chapter two NORTH AMERICA 12/33 chapter three SOUTH AMERICA 34/65 chapter four EUROPE 66/119 chapter five AFRICA 120/131 chapter six ASIA 132/151 chapter seven THE DETAILS 152/159 chapter eight RESERVATIONS 160 belmond_directory_2020_138x208mm_160pp_text_pages_AW_6_MAR_2020.qxp_Layout106/03/202014:53Page4 The Beginning IT POSES AN INTERESTING QUESTION, the beginning. The enigmatic capital letter on a sentence yet unwritten. Perhaps ours began in 1976, when a charismatic entrepreneur purchased the CIPRIANI, Venice’s most glamorous hideaway. Perhaps it began when he decided to reinvent the world’s most romantic train that same year, so the hotel’s illustrious guests could arrive in style. Perhaps it began even earlier. Maybe when Michelangelo decorated the façade of a monastery in the Tuscan hills of Fiesole, or with a clandestine meeting between Rasputin and St Petersburg’s high society. Perhaps it began with HIRAM BINGHAM finding a route back to the lost city of the Incas. Perhaps in the beginning there was nothing, and a nameless voice said “let there be light.” Then they brought the canapés. Our beginning is wrapped in legend and secret; pioneering firsts and time- tested traditions. Perfumed secrets in ancient palaces and jewel-coloured fireworks on a golden beach. Champagne was definitely involved. Each of these fabled yesterdays weave into the adventure of today. Follow BELMOND to 46 unforgettable travel experiences peppered across the world’s most celebrated destinations. -
Luxury Hotels Will Remain Big Business and Taking London Expected to Top £360 Next Year
Hospitality Directions Europe Edition* Issue 16 September 2007 Jewels in the crown: Trends and outlook for Europe’s luxury hotel sector Strong demand for all things luxury - goods, travel and hotels – has made luxury big business and a highly competitive battleground for consumer’s wealth. This robust demand, driven by global economic growth, is supporting growing global affluence and increasing numbers of High Net Worth Individuals (HNWI). In turn this has driven high corporate and leisure travel volumes. Today, more people can afford luxury travel and to stay in luxurious surroundings. Ritz Carlton Hotel, Moscow *connectedthinking Introduction Outlook • More new brands and brand extensions are coming to Luxury hotel markets have been booming for the last few Europe for those willing to pay for quality facilities, years and there is huge interest in this segment. Interest amenities and services above today’s ‘five star‘ comes from consumers, investors, developers and standards e.g. Andaz by Global Hyatt, “1” by Starwood owners. In the US alone, more than US$11.5 billion in • More operators will do their own versions of luxury. upscale and luxury lodging changed hands in the first half Contemporary offerings will bridge the gap between of 2007. Most experts do not see this interest waning in lifestyle and super luxury products e.g. SLS Hotels or the near future, although this does not mean the sector Nikki Beach with a fun and entertaining take on luxury can rest on its laurels as the aspirations of the consumer • The market will polarise around affordable and super are changing fast. -
Sri Lanka Tourism: Poised for Growth
17 JUNE 2011 SRI LANKA TOURISM: POISED FOR GROWTH Inshita Wij Senior Associate www.hvs.com HVS India| 6th Floor, Building 8-C, DLF Cyber City Phase II, Gurgaon 122 002 INDIA Following the end of a three-decade long civil war in 2009, Sri Lanka has witnessed unprecedented growth. With a real GDP growth rate of 8% in 2010, a jump of 125.2% in the stock market in 2009, and 32% year-on-year growth in tourist arrivals in 2010, Sri Lanka is on its way to becoming a major tourism destination in South Asia. In the past one year, HVS India has received numerous inquiries about Sri Lanka from hotel operators, investors, and developers. These queries rightly come at a time when the country’s total rooms supply needs to be more than doubled in the next five years to meet the tourist arrivals targets. We have, therefore, in this article tried to highlight the current tourism landscape, highlighting the projected shortage of hotel rooms in the next five years and discussed in detail the factors that would help in tourism growth in the long term. We have also highlighted the future trends and challenges in the Sri Lankan hotel industry. The Current Tourism Landscape Sri Lanka witnessed a EXHIBIT 1: TOURIST ARRIVALS: 2000-2010 strong upsurge in tourism after the end of the civil 700,000 654,477 war in 2009. Tourism1, which forms 0.6% of the 600,000 549,308 total GDP of the country, 500,000 438,475 400,414 393,171 was one of the fastest 400,000 growing sectors in the 300,000 economy, growing by 200,000 39.8% in 2010 over 2009. -
Hayman Island Campus
Study. Work. Live. THE HOTEL Blend the best of Swiss and Australian SCHOOL Hospitality Education in a world class resort HAYMAN ISLAND on a tropical island 30°C – 32°C SUMMER 2020 Winner. HM Resort of the Year STUDY. WORK. LIVE. The Hotel School is proud to launch a one-of-a-kind campus on InterContinental Hayman Island Resort. It’s the only hotel school in the world where you can study, work and live on a 5-star resort island. The Associate Degree of International Hotel and Tourism Management is a great opportunity to graduate with two qualifications from two globally respected providers, renowned for their expertise in hospitality and hotel management education; Associate Degree of International Hotel and Tourism Management from Southern Cross University and the Diploma in International Hotel and Tourism Management from HTMi Switzerland. Students will have access to 880 hours of paid internship and will be eligible for entry into the three-year Bachelor of Business in Hotel Management at The Hotel School with two-years’ credit. A VISION OF A NEW GLOBALLY UNIQUE ACADEMIC OFFERING Mulpha has created a vision of a new globally unique academic offering. Rather than students studying academic content and enjoying work htmi.ch opportunities to reinforce learning, the Hayman Island location allows complete and full integration of students into the InterContinental Resort business. Moreover, students have executive team mentors and are progressively engaged and exposed to departmental and executive level management. Students have a unique opportunity to work ‘on the floor’, analyse performance with departmental managers and be instrumental in continual improvement of both functional roles and departmental performance.