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Knowledge Mobilisation in Healthcare Organisations National Institute for Health Research Service Delivery and Organisation Programme Knowledge mobilisation in healthcare organisations: Synthesising evidence and theory using perspectives of organisational form, resource based view of the firm and critical theory Dr Tessa Crilly,1 Dr Ashok Jashapara,2 Ms Susan Trenholm,3 Ms Anna Peckham,4 Prof Graeme Currie,5 and Prof Ewan Ferlie (PI)6 1 Crystal Blue Consulting Ltd 2 Royal Holloway, University of London 3 King’s College, London 4 Independent, Librarian 5 Warwick Business School 6 King’s College, London Published June 2013 This project is funded by the Service Delivery and Organisation Programme © Queen’s Printer and Controller of HMSO 2013. This work was produced by Crilly et al. under the terms of a commissioning contract issued by the Secretary of State for Health. Project 09/1002/13 1 Address for correspondence: Prof Ewan Ferlie Department of Management King’s College London 150 Stamford Street London SE1 9NH Email: [email protected] This report should be referenced as follows: Crilly T, Jashapara A, Trenholm S, Peckham A, Currie G, Ferlie E. Knowledge mobilisation in healthcare organisations: Synthesising the evidence and theory using perspectives of organisational form, resource based view of the firm and critical theory. NIHR Health Services and Delivery Research programme; 2013. Relationship statement: This document is an output from a research project that was funded by the NIHR Service Delivery and Organisation (SDO) programme based at the National Institute for Health Research Evaluations, Trials and Studies Coordinating Centre (NETSCC) at the University of Southampton. The management of the project and subsequent editorial review of the final report was undertaken by the NIHR Service Delivery and Organisation (SDO) programme. From January 2012, the NIHR SDO programme merged with the NIHR Health Services Research (NIHR HSR) programme to establish the new NIHR Health Services and Delivery Research (NIHR HS&DR) programme. Should you have any queries please contact [email protected]. Copyright information: This report may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising. Applications for commercial reproduction should be addressed to: NETSCC, HS&DR. National Institute for Health Research Evaluation, Trials and Studies Coordinating Centre University of Southampton Alpha House, Enterprise Road Southampton SO16 7NS Disclaimer: This report presents independent research funded by the National Institute for Health Research (NIHR). The views expressed are those of the authors and not necessarily those of the NHS, the NIHR or the Department of Health. If there are verbatim quotations included in this publication the views and opinions expressed by the interviewees are those of the interviewees and not necessarily those of the NHS, the NIHR or the Department of Health. © Queen’s Printer and Controller of HMSO 2013. This work was produced by Crilly et al. under the terms of a commissioning contract issued by the Secretary of State for Health. Project 09/1002/13 2 Criteria for inclusion Reports are published if (1) they have resulted from work for the SDO programme including those submitted post the merge to the HS&DR programme, and (2) they are of a sufficiently high scientific quality as assessed by the reviewers and editors. The research in this report was commissioned by the SDO programme as project number 09/1005/01. The contractual start date was in January 2011. The final report began editorial review in May 2012 and was accepted for publication in January 2013. The authors have been wholly responsible for all data collection, analysis and interpretation, and for writing up their work. The SDO editorial team have tried to ensure the accuracy of the authors’ report and would like to thank the reviewers for their constructive comments on the final report documentation. However, they do not accept liability for damages or losses arising from material published in this report. © Queen’s Printer and Controller of HMSO 2013. This work was produced by Crilly et al. under the terms of a commissioning contract issued by the Secretary of State for Health. Project 09/1002/13 3 Contents Contents ................................................................................................... 4 List of tables.............................................................................................. 9 List of figures ............................................................................................ 9 Glossary of terms/abbreviations ................................................................. 11 Acknowledgements .................................................................................. 13 Executive Summary ................................................................................. 14 Background ............................................................................................. 14 Aims....................................................................................................... 14 Methods .................................................................................................. 15 Results ................................................................................................... 15 Conclusions – The Theory ......................................................................... 17 Conclusions – The Relevance ..................................................................... 18 The Report .............................................................................................. 20 1 Introduction and Methods .................................................................... 20 1.1 Describing the Scoping Review Themes ........................................... 20 1.1.1 Context: The Nature of Knowledge and Knowing ......................... 20 1.1.2 Resource Based View of the Firm ............................................... 22 1.1.3 Critical Theory: Labour Process and Foucauldian analyses ............ 23 1.1.4 Organisational Forms and Health Care Organisations ................... 25 1.2 Structure of Report ....................................................................... 26 1.3 Methods ...................................................................................... 26 1.3.1 Governance Framework ........................................................... 27 1.3.2 Work Programme & Chronology ................................................ 27 1.3.3 Source Journals ....................................................................... 28 1.3.4 Search Terms ......................................................................... 29 1.3.5 Abstracts and titles: obtaining, sifting and selecting .................... 30 1.3.6 Other Sources ......................................................................... 31 1.3.7 Thematic Analysis and the Sifting Process .................................. 32 1.3.8 Cross-Cutting Themes .............................................................. 33 2 Resource Based View of the Firm .......................................................... 35 © Queen’s Printer and Controller of HMSO 2013. This work was produced by Crilly et al. under the terms of a commissioning contract issued by the Secretary of State for Health. Project 09/1002/13 4 2.1 Introduction ................................................................................. 35 2.2 Describing RBV ............................................................................. 35 2.3 Resources .................................................................................... 36 2.3.1 Knowledge ............................................................................. 37 2.3.2 Social Capital as a Resource ..................................................... 40 2.3.3 Social Capital as a Measure of Effectiveness and Performance ....... 41 2.3.4 Knowledge Sharing in Organisations .......................................... 42 2.3.5 Human Resources – Professionals .............................................. 44 2.3.6 Are Professionals a Strategic Resource? ..................................... 45 2.4 Locating RBV ................................................................................ 46 2.4.1 Locating RBV as a Theory ......................................................... 46 2.4.2 Locating RBV within the Field of Strategic Management ................ 49 2.4.3 Locating RBV in Chronology ...................................................... 54 2.4.4 Locating the Status of RBV ....................................................... 57 2.5 Developments in the Field .............................................................. 60 2.5.1 Dynamic Capabilities ................................................................ 60 2.5.2 Absorptive Capacity: Exploration & Exploitation ........................... 64 2.5.3 Ambidexterity: Exploration and Exploitation ................................ 66 2.6 Drilling into RBV: Antecedents and Consequences ............................ 69 2.6.1 Antecedents ........................................................................... 70 2.6.2 Consequences ......................................................................... 72 2.6.3 Analytical Framework Derived from the Review ........................... 75 2.7 Conclusion ..................................................................................
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