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JEFFERSON COUNTY Department of Human Services 2013-2014 Annual Report Letter From the Board of County Commissioners
It is a great pleasure to present to you Jefferson County Department of Human Services’ Annual Report. As you read through this report you will see that this was a challenging yet rewarding year for us. Although revenues have declined the demand for services has increased. We have maximized and stretched every dollar and we delivered quality services during the most difficult of times.
As County Commissioners we believe we should work to improve the quality of life throughout Jefferson County by lowering barriers and increasing and enhancing services for those in need. Our work in the community especially during this very difficult recession has been critical to meet the needs of so many of our residents.
We are proud that our Human Services Department has partnered with faith based organizations, non-profit agencies and businesses and together they have maximized services through innovative cutting edge practices. We have a commitment to excellence. We expect visionary leadership and strong partnerships. We expect wise stewardship of the taxpayer dollars and we believe we are meeting these expectations, especially during these difficult times. I believe you will enjoy reading this report and you will also be proud of the work being done to ensure Jefferson County is the best place to live and to raise a family.
Sincerely, Faye Griffin, Chair Jefferson County Board of County Commissioners
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Letter from Lynn Johnson Executive Director, Department of Human Services
I am proud to present the Jefferson County Department of Human Services 2013-2014 Annual Report. My original purpose of doing an annual report was to be completely transparent about our spending and our services to the Jefferson County community. Yet, when I reviewed this year's report I noticed that it also told a story about very difficult times during a hard hitting recession. We continue to hear that the recession is over but those of us in the helping professions have not yet seen a reduction in need, in hunger, in fear of abuse or neglect or in poverty. We continue to serve every day to see a positive impact. That is what I saw in this Annual Report.
Impact is not about what we do, how many people we serve, how long we’ve been in existence or how far our service area reaches. It is about whether we achieved positive change and whether or not it lasts.
Impact does not happen by accident but through dedication and rigorous attention to high standards. That is why I am proud of this annual report. This report shows that we are not just collaborating with our partner agencies, non-profits, faith based organizations and businesses but that we are beginning to move from collaboration to partnering to truly integrating.
There has been a convergence of energy in Jefferson County moving towards a positive impact for people never seen before. There has been a convergence to enhance services and to eliminate duplication. There has been a convergence to streamline systems and to become more efficient. There has been a convergence to be innovative and to tackle difficult issues. This convergence is transformative, ensuring that Jefferson County is the best place to live and to raise a family. People are front and center and systems see faces not cases. It is an honor to be part of a Jefferson County team that truly makes a difference for those living in this County.
This Annual Report helps tell this story of a community committed to taxpayers, to individuals, to families and to our entire community. Thank you for helping us have an impact.
Sincerely, Lynn A. Johnson Executive Director
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Table of contents Introduction Letter From the Board of County Commissioners ...... 2 Letter from Lynn Johnson, Executive Director ...... 3 Mission, Vision, Values, Culture and Staff...... 5 Integrated Services Chart ...... 6
Program areas Adult Protection and Senior Services ...... 7 Employment Services ...... 10 Family and Children ...... 14 Food, Health, and Financial Assistance ...... 22 Housing Assistance ...... 27 Justice Services ...... 29 Veterans Services ...... 32
Conclusion Financial Overview ...... 34 Divisions ...... 36 Thank you ...... 38 Directory ...... Back Cover
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Mission Mission, Jefferson County Department of Human Services will employ the most talented professionals to Vision, Values provide opportunities for our residents to be self-reliant and to protect individuals and the community from harm.
Employer of Choice Vision Jefferson County Department of Human Services is committed • We will collaborate to provide a wide-range to being an Employer of Choice, an organization where of integrated services to meet diverse employee actions are directly aligned with customer success, community needs employees feel appreciated and valued for their hard work, and where employee contributions are acknowledged and rewarded. • We will be the employer of choice for This direction focuses on encouraging staff to join, well-trained professionals stay, perform, and adapt in the organization. At an individual • We will provide excellent service throughout level it means providing solutions that empower people to our organization with dignity and respect reach their fullest potential in an independent and sustainable way. At an organizational level it’s about generating a healthy community by collaborating to overcome challenges and Values create innovative solutions that make a difference for the • Service First residents of Jefferson County. • Well-Trained Leaders Throughout Culture of Inclusivity • Professional Excellence • Open Communication Jefferson County Culture of Inclusivity is driven by the talents of many and the uniqueness of all. As an inclusive • Fiscal Responsibility agency, Human Services has built inclusive values into every • Inclusiveness aspect of the agency. For over six years, Human Services • Transparency has committed time and resources to staff and programs in the area of inclusivity and is committed to fully supporting, actively participating in, and contributing to achieving inclusive goals and objectives. Inclusivity is a value that is shared by all staff as they are expected, as part of their performance, to provide all people who walk through the doors with dignity and respect.
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Jefferson County Department of Human Services Cross-program and Cross-system Practices and Services
We are committed to doing things differently and improving the agency’s effectiveness. The utilization of cross-program and cross-system practices and services creates an outcome based approach pictured below. This outcome based approach is shaped by customers and follows their ideas of success. To drive this cultural shift, cross community engagement and full integration of services is essential.
DER COLLABO KEHOL RATI STA ONS State Departments Jefferson and Boards County State Commissioners Legislature and Administration RATED SER TEG VIC IN ES Food Human Assistance Governor's Services Staff Office Senior Financial Services Assistance
CUSTOMER
Human Advocates Housing Health Services and Community Assistance Benefits Customers Partners
Veterans Family and State and Faith-based Federal Funding Services Children Streams Organizations Employment Services
System Colorado Navigators Counties
Businesses
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Adult Protection and Senior Services
931 The number of at-risk adult abuse, neglect or explotation reports that Jefferson County responded to in 2013. Over 175 The number of participants who attended Jefferson County's 4th annual Aging Well Summit in 2013.
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Adult Protection and Senior Services
Adult Protection provides services to prevent, reduce, or eliminate the current or potential risk of mistreatment, exploitation, or self- neglect to the at-risk adult (age 18 and older) using community based services, health care services, family and friends when appropriate, and other support systems. Adult Protective Services receives reports from a variety of resources (neighbors, law enforcement, etc.) and determines the need for an investigation or assessment as mandated by the state. In 2013, Jefferson County responded to 931 reports of at-risk adult abuse, neglect or exploitation.
Jefferson County Proclamation for World Elder Abuse Awareness Day, Adult Protective Services made great strides in 2013 to connect June 15, 2013. and collaborate with the District Attorney, local police authorities and jails. Conversations and cross training took place between agencies resulting in a better understanding of how to handle cases involving seniors with dementia. Often, inappropriate behavior from seniors with dementia can land them in jail, which is not in the best interest of the senior or an appropriate place to receive treatment and help. This education has everyone working together for the benefit of not only the taxpayers, but our aging senior population.
Senate Bill 13-111, mandatory reporting for at-risk elders (age 70 and older), was signed into law in May of 2013. The new law states members of helping professions are now “mandatory reporters” and are required to report known or suspected abuse of at-risk elders. Mandatory reporting begins on July 1, 2014. With this bill, and for the first time ever, Adult Protection Services received state funding for emergency services for seniors. This funding is used to help at risk-adults who need housing or placement in a care facility, medication, clothing, food and other basic needs.
(May 2013, Denver, CO) Governor Hickenlooper signs new law stating members of helping professions are now “mandatory reporters” and are required to report known or suspected abuse of at-risk elders. Mandatory reporting begins on July 1, 2014. Celebrate Success Al's first referral to Adult Protective Services (APS) was in September, 2013. At that time, Al was living by himself in a small home in Edgewater. The landlord contacted APS due to concerns Al was driving, getting lost, showing signs of confusion, not caring for his personal hygiene, not eating, and not being able to care for his health and safety. Al's wife and daughter are deceased and his son's whereabouts are unknown. He has no other known living relatives. Alison Mangold, APS Caseworker, visited Al at his home and found it was in poor condition and the bathroom was not functional, unsanitary and dangerous. Al was sleeping on a loveseat, with no bedding or sufficient heat in the home. Al was carrying large amounts of cash and appeared to have no concept of money management. He stated he was lonely and wanted to move to assisted care.The new state funding for emergency services for seniors allowed for a cognitive evaluation. Conservatorship and guardianship was recommended. Emergency funding paid for Thanks to the new emergency services moving expenses and housing in assisted care, while a Medicaid application was completed. funding for seniors, Al is now enjoying Emergency funds also purchased clothing, bedding and toiletries for Al. his new life and is actively engaged in his community. In less than one month after the initial APS visit, Al moved into assisted living and began receiving Medicaid and day program services from Innovage. Jefferson County was granted emergency guardianship, conservatorship, and Long Term Care Medicaid in the same month. Al has improved since his move and states he wants to stay where he is. He is now social and receives support with all activities of daily living. 8 9 Adult Protection and Senior Services
Long Term Care Options for Long-Term Care This team determines financial eligibility for those who need ongoing (Single Entry Point) medical or social support. Eligible individuals include: Serving as a gateway for Medicaid services, case managers conduct • Adults over the age of 18 who may have a chronic illness or functional client assessments to determine the appropriate level of disability and need long term care care for individuals with chronic illnesses or disabilities. Individuals • Disabled children who are at risk of institutionalization in a have the options for in-home care, assisted living or nursing home hospital or nursing facility and who would not otherwise be care depending on their needs. eligible for Medicaid due to parental income or resources
Human Services employee, Britanni Trujillo, was honored for her excellent customer service by the Colorado Health Care Association. Britanni and her team greatly improved their relationships with nursing homes, assisted living centers and other Medicaid providers, allowing Lynn Johnson, Executive Director, Jefferson County Human for faster Medicaid Services and Susan Franklin, Project Manager, Jefferson application approvals County Human Services, received a “Serving Our Seniors” award. Colorado Senior Lobby presented the award for for our customers. their dedication and service to Colorado seniors.
Jefferson County’s Aging Well Project Jefferson County has a rapidly changing landscape with the largest number of adults age 60 and over in Colorado, and that number is expected to double by the year 2030. For the past six years, Jefferson County’s Strategic Plan for Aging Well has been exploring this aging population and actively getting the community involved.
Jefferson County’s Aging Well Project held its 4th Annual Summit in June, 2013. Over 175 participants from all different aspects of aging attended the Summit from caregivers to businesses to faith based people and elected officials, transportation and housing experts, financial and medical professionals. The Summit was a call to action to unite and create communities that are senior friendly including funding for assisted transportation, greater options in senior housing, greater awareness of Emergency kits created by an Aging Well Taskforce and distributed to 100 isolated care giving issues amongst businesses, a more structured seniors in Jefferson County. approach to volunteerism as well as many more topics.
Other workgroup projects included reaching out to employers regarding their caregiving employees and putting together 100 emergency kits for isolated seniors. Aging Well Annual Reports are available online: http://jeffco.us/human-services/aging well-project/report-and-strategic-plans/
GET INVOLVED IN MAKING JEFFERSON COUNTY A GREAT PLACE TO AGE! Contact Susan Franklin at [email protected] or call 303-271-4051. 9 10
Employment Services
1,200 The number of local businesses American Job Center partners with to place candidates.
700The number of free talent workshops available to strengthen individual talent.
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Employment Services
American Job Center Jefferson County Workforce Center has a new name! The American Job Center (AJC) promotes economic vitality by identifying, developing and matching a talented workforce to business. In 2013, the AJC served Jefferson, Clear Creek SERVING JEFFERSON, CLEAR CREEK AND GILPIN COUNTIES and Gilpin counties by: • Identifying more than 16,000 individuals looking for work or to change careers; • Strengthening individual talent through 700 free workshops; • Partnering with local educational institutions that offer hundreds of different training programs; • Matching qualified job seekers to 7,000 employment opportunities; and • Partnering with 1,200 local businesses to place candidates in 72 different occupations.
The American Job Center is located in the Laramie Building, 3500 Illinois Street in Golden.
Career Center Services The American Job Center (AJC) operates a full-service career center in Jefferson County and staffs auxiliary centers in Gilpin County and Clear Creek County. All services are free to Colorado residents. Standard services for a self-directed job search, including tools and workshops, are available Monday through Friday, 8:30 a.m. to 4:30 p.m.
The AJC recommends job seekers attend foundational workshops to strengthen job search effectiveness and maximize resources whether the job seeker is presently unemployed, under-employed or looking to change careers. Veterans and their spouses receive priority of service for all services offered in the career centers.
Employment Services The American Job Center (AJC) provides enhanced employment services supported by staff to assist eligible adults in strengthening their skills. Individualized services include one-on-one employment counseling, career assessments and specialized workshops. Additional job search support or training opportunities may be available to individuals: • Who have recently been laid off; • Who do not have employable skills or current certifications; • Who need support finding and keeping employment; and • Who are displaced workers seeking a career.
Financial assistance for classroom and on-the-job training is available up to $5,000 for those who qualify.
AddME Academies The AJC created a series of AddME Academies, which engage businesses to participate in targeted employment events. Participation is by invitation only with preference given to qualified candidates in the AddME Talent Pool. Job seekers can enhance their visibility to employers and exposure to job opportunities by being a member of the AddME Talent Pool. Members will be first in line for referral to businesses with the job openings matching their unique skills and experience.
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Workshops Offered at the American Job Center Business Services for Employers The Training Services Team, a joint partnership between Colorado The American Job Center (AJC) provides talent development and Works and the American Job Center, developed a comprehensive recruitment assistance to local employers and entrepreneurs at range of classes to help customers with family stability, employment no cost. Businesses can search the database for that one perfect and career development. Over 45 workshops are available to the candidate, fill many positions by participating in weekly hiring general public and are held not only at the American Job Center, but events, or obtain financial assistance before committing to at other community locations. View and register for workshops at: training a new employee. Services include: http://www.jeffcoworkforce.org/seeker_workshops. • Subsidized On-the-Job (OJT) Trainings • Pre-Employment Candidate Evaluations • Wage Analysis • Layoff Transition Assistance Celebrate Success • Talent Recruitment Over 38 job seekers attended this makeover event and learned Business Services is also able to provide up to $5,000 in subsidized techniques and strategies for engaging the interviewer, wages for on-the-job (OJT) training based on high-demand selecting colors which highlight skin tone, shopping for a occupations and the availability of qualified candidates. business wardrobe on a shoestring budget, dentistry tips for an award winning smile, and more. Professional presenters offered their time free of charge to participate and give back to Celebrate Success: the community. A professional photographer was on hand and APC Construction was having troubles provided job seekers with photos for their LinkedIn accounts. finding a quality, qualified applicant for Stylists and makeup artists conducted over 23 makeovers and their administrative accountant. They job seekers left prepared for their next interview and making had used many different placement that first great impression. agencies with varying results. APC Construction was initially skeptical of One of the job seekers commented, using a government agency for staffing help for fear of paperwork and red-tape, but decided to try it out anyway. Upon receiving the job description from APC Construction, This event“ was American Job Center staff conducted site visits to better phenomenal, thank you. understand the position and the culture of the company. The American Job Center staff marketed the position through the Connecting Colorado website and the "AddME Talent " Pool." Resumes submitted by candidates were then screened and reviewed for best fit to the position and culture of the How to Clothes the Deal Workshop company. Interviews were coordinated through the American Job Center with the oversight of APC Construction's hiring manager. On-the-job training reimbursement for the company was also sought. APC Construction hired an AddME Talent Pool member for the position and the company could not be happier. Through the screening process the perfect candidate was found, rather than just "a" candidate. APC Construction said that after working with placement agencies for nearly 30 years, the American Job Center was as good, if not better, than any of those agencies and the on-the-job training reimbursement was the "icing on the cake."
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Youth Services The American Job Center (AJC) Youth Services Employment First program helps youth ages 14 to 21 develop Colorado Employment First supports food assistance participants job readiness skills and get connected to by helping them gain the skills or experience necessary to obtain employment opportunities. Youth Services regular employment. also offers free assistance in supporting youth • Jefferson County saw 5,940 Employment First participants to obtain their high school diploma, GED or post-secondary in 2013 certificate/training (two years or less). • The five person team was able to double its performance based funding due to improved customer service and new business process. This funding, approximately $80,000, was used to double the amount of supportive services Celebrate Success: provided to these participants Meet Inna. Inna was a • The program invested 108,000 volunteer hours back into the youth in need of some community, valued at $840,240 direction. She knew that to make something better for herself she needed to find a decent job. The problem was that Inna had little training and skills and no one would hire "just a kid."
Youth Services coordinated an internship for Inna at St.
Anthony Hospital and funded Certified Nurse Aide training Jefferson County’s Employment First Team. at Red Rocks Community College. The Youth Services team then assisted Inna in developing a professional resume and AddME is part of the AddONE campaign. AddONE refined Inna’s interviewing skills. Inna attended an American is an entrepreneurial and innovative partnership Job Center hiring event which resulted in a job offer for a with the business community in Jefferson County with one goal: to get people back to health care position at Complete Home Health Care. work and enhance the bottom-line of business in the community. All businesses are being asked to just hire one new employee. In 2013, there were over 1,400 Before I was“ here, I was businesses that pledged to add one new position. lost. I didn’t know how to apply for school, finish school, or get into college. Without Youth Services, I don’t know where I would be. I might still be lost.
" — Destiny
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Family and Children
15,706 The number of families Child Support served in 2013. 1,900 The number of children and familly members Head Start benefited in 2013. 9,513 The number of child abuse or neglect cases triaged in 2013.
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Family and Children
Child Support Services Child Support Services has served over 15,706 families and 23,557 children, and has collected $31.3 million dollars on behalf of children in 2013. The program goals are to strengthen families financially, medically, and emotionally to enhance parents’ means to engage and support their children. Child Support Services is comprised of multiple programs directly benefitting the financial, medical and emotional needs of children:
• Problem Solving Court - Traditionally, a parent who did not pay child support was sent to jail for 180 days once found in contempt. The parent was rarely given the opportunity to address the underlying reason for failure to comply with their child support order. Parents who go to jail fall further behind on their child support payments and often face additional challenges after their jail sentence. Jail is an expensive burden on the judicial system and the tax payer.
The problem solving court seeks to help parents find solutions to the barriers keeping them from meeting their child support obligations and an alternative to a jail sentence. Barriers might include access to their children, unemployment, challenges to complying with orders, criminal history, mental health needs and substance abuse. Most often, parents do have the ability to pay if obstacles are addressed. Parents who are able to overcome barriers and pay child support become positively engaged in their children’s lives, improving the overall family situation. • Responsible Fatherhood Program – This program assists fathers in identifying and overcoming barriers they face in maintaining an active role in their children’s lives, and becoming current on financial obligations to their children. Research suggests that the emotional and financial strength of communities is linked to the strength of the men in those families in our communities.
The Fatherhood specialist walks through the various stages and challenges of being a good father and helps identify ways dads can be there for their kids even though they may not see them daily or even weekly. • The Colorado Parent Employment Project (CO-PEP) - CO-PEP started in October 2013 to help non-custodial parents (NCPs) with supportive and employment services so they are able to pay their child support. Child support data shows that NCPs often find it difficult to obtain employment, or they are under employed.
Utilizing community resources, intensive barrier assessments, and partnerships with the Jefferson County Responsible Fatherhood Program and the American Job Center, CO-PEP is demonstrating restored parental relationships and consistent child support payments. Jefferson County will serve 180 participants through this project by October 2016.
Jefferson County has received national recognition for demonstrating best practices in delivering services that create a return on investment for our families, our communities and our taxpayers.
Visit YouTube to learn more about the Responsible Fatherhood Program http://youtu.be/X5dqpNRIqNI
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Jefferson County Head Start Head Start is a high quality preschool program promoting Award school readiness for children ages 3-5 from low-income families Ray Washington, Responsible Fatherhood Manager, wins by enhancing the child’s cognitive, social and emotional the Liberty Bell Award at the 1st Judicial Bar Association’s development. Jefferson County Head Start is unlike any other Judges and Awards Banquet. preschool program because it provides supportive services for the entire family. In 2013, Jefferson County Head Start served The Liberty Bell Award is given to an individual each year by 1,900 children and family members. local bar associations to honor outstanding citizens within the local community. The award recognizes outstanding Families participated in Love and Logic parenting classes, self care service performed by a non-lawyer citizen who has given of workshops, fatherhood activities, cooking classes and multiple his or her time and energy to strengthen the effectiveness of advisory and advocacy opportunities. In addition, 246 families received one or more services that were either provided by Head the American system of freedom under law, in keeping with Start or referred to an outside agency. Services included: 150 the spirit of our Constitution. requests for crisis intervention, 44 for housing assistance, 49 for mental health services, 114 for some type of training or education, and 149 for some type of family assistance or parenting education.
The teachers at Jefferson County Head Start are among the most qualified preschool teachers in the country with mandatory Bachelor Celebrate Success degree level lead teachers and Associate or leading to an Associate Mike had recently been released from incarceration on a Degree level assistant teachers in each classroom. domestic violence charge, was the restrained party on a restraining order, and was also unemployed when he first came into the Jefferson County Responsible Fatherhood Program. Seeking to re-integrate himself into the life of his young son Ben, Mike was willing to engage in individual coaching to identify and overcome some of his barriers. Fatherhood Specialist Dave Rosset immediately conducted an intake and referred him to the Whitian House, where he still engages in domestic violence therapy. Fatherhood Manager Ray Washington conducted parenting education sessions with the custodial mother, referred the parties to Jefferson County Mediation Services and, with the consent of the custodial mother, scheduled supervised visits between Mike and Ben accurred during weekend Fatherhood classes. As a result of mediation, the parties signed a stipulated Memorandum of Understanding regarding parenting time which ultimately became an order of the court. To date, Mike is employed fulltime, has completed therapy and safely reconciled with the custodial mother.
Field Day at Head Start is always a popular event with teachers, families and the surrounding community.
16 17 Family and Children Child Abuse Hotline 303-271-HELP (4357)
Celebrate Success In May 2013, the Head Start Nutrition Coordinator and staff, in partnership with CSU Extension, sponsored the First Inaugural Family Fun Night to introduce and highlight the “Food Friends, Fun with New Foods Nutrition Program.” This night offered food, fun and advice to parents on how to increase their preschooler’s willingness to try new foods and establish healthy eating habits. The event was a huge success with 250 families attending.
Donuts with Dads is a special event to honor Head Start fathers. Jeffco Prosperity Project (JPP) JPP is a collaboration of community, school, business and county partnerships working together to assist young children and families in poverty to foster educational and family success. Research shows that children living in poverty face greater challenges in succeeding in school, and later in life. JPP works to help Head Start families receive intensive support in order to become self sufficient, while school age children receive academic support to attain their high school diploma.
JPP Model
Employment, Training and Education
Co m ff m Social Housing a t u Enterprise S n i t
y
Health/ Mental Family Recreation Health This program“ is a gift for a Friends lifetime. My kids will have Community Resource more opportunities for a Coordination better future than I had.
" — JPP Parent
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Child Welfare Prevention: SafeCare A part of Governor Hickenlooper’s Keeping Kids Safe and Families In 2013, 9,513 reports of child abuse and/or neglect were triaged, Healthy 2.0 initiative, prevention programs are being provided to ensuring children in our community are safe. The Division of prevent families from entering or further becoming involved in Children, Youth and Families completes comprehensive assessments the child welfare system. SafeCare is an evidence-based, in-home of allegations and provides protective services to children and parenting skills prevention program. Designed for families with youth who are at risk, or are victims of child abuse or neglect. The at least one child birth to age 5, the program lasts roughly 16 to Division responds to reports of abuse and neglect 24 hours a day, 19 weeks, with weekly sessions addressing child health, home 7 days a week. safety and parent-child interaction. The Kempe Center oversees
The County constantly works to support families to ensure the implementation of the program, including training, research and safety of children, youth, and families but cannot do it alone. evaluation. In partnership with Savio House and Denver County Groups, organizations and individuals throughout the community Human Services, Jefferson County Division of Children Youth and are highly encouraged to get involved in this effort. If you witness Families (CYF) was chosen as one of the three sites in Colorado child abuse or even suspect it may be happening, please call the to implement SafeCare. A voluntary program, it is free to families Child Abuse Hotline at 303-271-HELP (4357). that meet criteria. This program fills a gap for families to receive preventive services and support to parent and care for their young children. Community agencies and families can access this program by calling Savio House for the SafeCare program at 303-225-4185 or [email protected]. Award Child Protection HOTLINE Intake Team received a Customer Service Award. The team created a pilot program by designing an enhanced screening tool to gather critical information about the allegations of child abuse/neglect to assist employees in making good decisions more efficiently and effectively.
COLLABORATION: Serving Domestic Violence through Collaborating Partnerships Human Services’ Children, Youth and Families Division (CYF) began a unique collaboration to enhance child welfare's response to the complex issue of domestic violence. Working with Family Tree to provide expertise on victim concerns, as well as a key perpetrator treatment provider, CYF built specific expertise to address work around safety of victims and treatment of perpetrators.
The goals of this partnership are to improve health, safety and well being of parents and their children who are impacted by domestic Child Protection HOTLINE Intake Team wins Customer Service Award. violence, as well as improve child welfare practice with clients who have experienced domestic violence. This collaboration is unique with only very few programs like this in the state of Colorado located within a county child protection office.
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Permanency Roundtables Why is permanency so important? Studies have found that former foster youth who emancipate from the system are less likely to be employed, have a bank account, health insurance, and are more likely to be homeless or pregnant. A simple concept:“ children Permanency is a lifelong commitment that provides stability for youth. Permanency Roundtables work to develop an action plan for and youth in foster care children and youth in foster care. The initial permanency roundtable deserve a family. includes caseworkers, supervisors, attorneys representing the youth, and a community representative referred to as the "external consultant". The second meeting is referred to as the "Youth Voice" roundtable in which the youth is invited to the meeting " along with anyone they identify as their supports. The youth then Permanency Roundtables (PRTs) began on a pilot basis in Jefferson revises and creates their plan for permanency with the help of the County in January 2012. Eighteen months later, Jefferson County team. Permanency roundtables are held every 90 days until legal expanded permanency roundtables to all children and youth (close permanency is achieved or the case closes. to 150) who have been in foster care for a year or more.
Permanency options for children/youth in foster care include reunifying with a parent, legal guardianship, legal custody, Celebrate Success or adoption. Tyler entered foster care over three years ago when he was 12. After Tyler's mom was not successful in addressing the issues on her treatment plan and the paternal side of the family was not able to have Tyler in their home, his permanency goal was changed to adoption. As recruitment for a possible adoptive family was Ask a youth“ what occurring, the permanency roundtable process began. permanency means to During the Youth Voice PRT, Tyler stated that he wanted the team them and they are likely to find his maternal grandmother. Although the caseworker had heard concerning things about the grandmother from Tyler's to say a key to the house, mother, the PRT team made the commitment to locate her and someone who would attend discuss with her any interest in becoming involved in Tyler's life as a permanent connection. Grandma was excited to be contacted their wedding, or who they and made an immediate commitment to Tyler. Over several spend the holidays with. months, Tyler and Grandma, with the support of the PRT team, re-connected and made plans for Tyler to live with her. As of June, Tyler is now successfully living with his Grandma. Tyler now has " family that he can always depend upon for years to come.
PermanencyAward Sub Committee wins Excellence in Best Practice Award The Permanency Sub Committee was honored for consistently demonstrating outstanding practice promoting safety, permanency, and well-being with children and families. Permanency Sub Committee wins Excellence in Best Practice Award from the Colorado Department of Human Services, Child Welfare Services. 19 20 Family and Children
ERING FOR S RTN AFE PA TY Enhanced Screening Youth RED Boards Teams Partnering for Safety Partnering for Safety: From Screening to Permanency is the practice model for the Division of Children, Youth and Families, Parent Active Partners Deligent which provides a framework for how the Division as a whole Child/Youth, Search Family and works internally and partners with families, service providers and community members to put our mission and guiding principles Community into action in daily practice and operations. At the core, the model Solution- PRTs Engagement Focused is the description of what we do, how we do it, why we do it and Caseworker what outcomes we hope to achieve for children and families. Child, youth, family and community engagement is the value the Division
Group Frameworks emphasizes throughout the practice using different components. Supervision with Families F TDMs R CY OM EN S AN CR RM EENING TO PE
Collaborative Foster Care Program Jefferson County Kids Waiting for Adoption Arapahoe, Douglas and Jefferson counties formed a partnership Adoptive parents become a 'forever family' to children who to recruit, train, certify and support foster families. Through this can no longer live with their biological family due to unresolved partnership, the three counties are better equipped to provide the concerns for their safety and well being. Adoptive families must best possible out-of-home experience where children can thrive until be able to provide for a child unconditionally and know that even they can be reunified with family, live independently, or be adopted. when there are challenges and bumps along the way, they are helping to prevent future cycles of abuse, giving a child hope. Learn more about becoming a foster family by visiting http://collaborativefostercare.com/ Misti - Born December 2001 Doing foster“ care is helping children feel safe and secure in a world that has been turned upside down for them. It allows them an opportunity for normalcy.
Misti is a sweet, imaginative and creative girl. Misti thrives "— Pam Herrera, Foster Parent in a setting where she receives positive attention and affirmation. Misti loves music, especially Justin Bieber and Taylor Swift, and she also loves to sing and dance. Misti does well around other children, but would do best as the youngest child. Misti will do well with a family who allows her to be herself without judgment and one that appreciates her spunky, active personality. There are more children like Misti. If you are interested in adopting, call 303-271-4396. 20 21 Family and Children
Child & Youth Leadership Commission Awards for Outstanding The 1451 Collaborative Management Program in Jefferson County is the Child and Youth Leadership Commission (CYLC). This group of Case Practice leaders from throughout the county includes a County Commissioner, Left: Lisel Atherton, City Council member, the Jefferson County Sheriff, the Jefferson County Caseworker, was honored District Attorney, the Jeffco Public Schools Superintendent, Jefferson with the Outstanding Center for Mental Health, Human Services, and many more family Case Practice Award by Colorado's Administrative serving community agencies. The CYLC is committed to enhancing the Review Division (ARD). health and well-being of children, youth and families by establishing Lisel’s case was nominated collaborative leadership, accountability, efficiency, and cost effective due to exceptional effort coordinated systems. CYLC was created by the Jefferson County by Ms.Atherton to seek Board of County Commissioners in 2008 as a response to issues of and establish familial duplication, fragmentation, and increasing costs of providing services. connections for youth. Through collaboration, CYLC promotes cutting edge practices and ideas to address multi-system families and multi-system integration efforts.
Right: Amanda Rodriguez, JCHS Confronts Human Trafficking Caseworker, was honored with the Outstanding Human Trafficking is a Case Practice Award by $32 billion dollar a year Colorado's Administrative industry. It is the fastest Review Division (ARD). growing crime, now second Amanda's case was only to the drug trade nominated due to her work on two cases in which she and it is happening here engaged the birth families in our own community - in selecting adoptive Jefferson County. Jefferson families for children freed County Department of Human Services through the Children for adoption. and Youth Leadership Commission has formed a network of collaboration with law enforcement, public safety, health care providers, County Public Health, legislators, educators, mental health professionals, and community outreach agencies as a coalition to best serve victims of human trafficking. The U.S. Fox31 News’ Feel Good Friday Award Department of Justice reports that between 2008-2010, 83% of sex trafficking victims found within the United States have been goes to Allison Pearce, Caseworker involved at one time with the child welfare system, specifically Allison helps youth as they transition out of the social services foster care. Human Services is working to increase victim safety, system and into adulthood. She assists in finding them their support victims in protecting themselves and their children, first apartment, employment, other support systems and identify and create appropriate referral options for each victim, lifelong connections. and standardize procedures and resources for screening victims. The Jefferson County Board of County Commissioners issued a proclamation declaring zero tolerance for Human Trafficking in Jefferson County. All Colorado counties are now challenged to proclaim the same commitment to putting an end to Human Trafficking in the state of Colorado. This is not an issue that can be solved by any one agency; it takes partnership and multiple resources to solve. You can do your part. If you suspect human trafficking, contact our Child Protection Hotline at 303-271-HELP (4357) and the Colorado Network to End Human Trafficking (CoNEHT) toll-free, 24 Ken Clark from Fox31 News awards Allison Pearce with an award for all the life changing work she does.You can find the video on hours a day, 7 days a week at 1-866-455-5075. www.kdvr.com and search for Allison Pearce. 21 22
Food, Health and Financial Assistance
14,615 The number of families that received food assistance in 2013. 8,532 The number of households LEAP assisted with heating costs in 2013.
22 23
Food, Health and Financial Assistance
Food Assistance Increasingly, many Jeffco residents need assistance with food insecurity issues, and the Food Assistance program enables eligible, low- income Colorado residents and families with the cost of purchasing healthy food. • 14,615 families, or 32,858 people, received food assistance in 2013 • Jefferson County was recognized by the Colorado Department of Human Services for achieving 95.6% timely processing for regular food assistance applications, in other words, nearly every person who comes in seeking assistance receives that assistance in a quick, efficient manner • For the first time ever, customers applying for Food Assistance and Medicaid are receiving those benefits on the same day they visited Human Services, with more than 95% receiving their benefits in 12.5 days • The food assistance program is an economic generator: over $53 million goes right back in to the community in the form of dollars spent on groceries for needy families
Award The Economic and Medical Assistance Ongoing Team was honored with the 2013 Jefferson County Customer Service Award for its efforts to meet the challenges of serving a growing number of customers, created by the downturn in the economy. As the number of customers and the number of customer needs have risen, this team banded together to do something about it. They voluntarily examined their processes, and themselves, to find efficiency, increasing their effectiveness and the overall customer and employee experience 14,615 Economic and Medical Assistance Ongoing Team wins Jefferson County Customer along the way. Service Award
LEAP The Low Income Energy Assistance Program (LEAP) assists eligible, low-income households with a portion of winter home heating costs. The program, which runs from November 1st through April 30th, served 5,615 Jeffco households in 2012-13. Over $1.2 million dollars were invested in the community through assistance with utility payments and helping people to stay in their homes.
23 24 Food, Health and Financial Assistance
Colorado Works Colorado’s Temporary Assistance for Needy Families (TANF)-also known as Colorado Works - provides temporary financial assistance, Colorado Works job preparation and work opportunities to assist needy families in achieving economic and family stability. Innovation/Partnerships Colorado Works contracted with Disability Benefit Services The Program: (DBS) to assist customers with applying for Supplemental
• Invested $5,566,491 in benefits to help more than 1,200 families, Security Income (SSI) and/or Social Security Disability contributing to health, safety and future economic well-being Insurance (SSDI). When an individual applies with Social • Contracted with Jefferson Center for Mental Health for Security on their own, the award rate is close to 15%. on-site and home-based clinicians to work with When an individual applies with Social Security using DBS, approximately 212 families tackling mental health challenges the award rate jumps to close to 70%, allowing those who • Invested $139,410 in local businesses through its paid need this vital help to receive it more quickly (or receive it at internship program, using a combination of Community all, as the process is quite cumbersome and often those who Service Block Grant and TANF funds need it the most have the least ability to navigate the process • Facilitated 86,670 volunteer hours given back in the community to receive the help they need). by TANF participants – a $662,205 value Colorado Works partnered with the Colorado Department • Helped 83% of its customers remain employed with 21% of Corrections to connect 17 parolees with jobs in the receiving promotions community and provided $28,550 in subsidized wages directly to parolees in 2013. Colorado Works partnered with A Precious Child organization Stories of Success to distribute 300 backpacks and school supplies to families Christy packed up and moved from Florida to leave a and their children enrolled in Colorado Works. distressing situation with the father of her child. Christy started in the Colorado Works program with counseling from the on-site Jefferson Center for Mental Health clinician. She then enrolled at Red Rocks Community College and received her Group Leader Teaching Certificate. Christy is now working for Red Rocks Community College in the Child Care program with excellent reviews. Christy came to Colorado with a suitcase and her daughter - now has an education, a job, an apartment and a vehicle! Christy says,
There are not“ enough words to thank you to tell you how grateful I am for this program and everyone who makes it happen.You all are amazing gifts with resources that seem to come from heaven. 24 " 25 Food, Health and Financial Assistance
Connect for Health Colorado Colorado’s new health insurance CCCAP/Partnerships marketplace for Jefferson County, in partnership with the TRIAD Early individuals, families Childhood Council, was awarded funds to provide a higher and small businesses level of CCCAP reimbursement to the high-quality infant opened October 1, and toddler programs. 2013 with the launch of the new shopping website, offering 242 health plans from 11 carriers, and a broad statewide Customer Support In order to be considered for funding, counties were Network to personally assist shoppers. required to partner with local Early Childhood Councils Jefferson County established a Connect for Health Colorado Team (ECCs) to meet the following goals: within Human Services. This team complements the Jefferson County community with navigating the health insurance marketplace. 1) Increase the number for low-income infants and toddlers For more information visit http://www.connectforhealthco.com/. who can attend high-quality early learning programs;
Colorado Child Care Assistance 2) Provide greater reimbursements from the Colorado Child Care Assistance Program (CCCAP) to high-quality Program (CCCAP) early learning programs to improve services provided Eligible Jefferson County parents receive peace of mind and to children; financial support from CCCAP while continuing their education or working. This program provides financial assistance and child care 3) Promote collaboration among counties and ECCs to options allowing parents to choose their own provider while sharing create a system to achieve its goals for success; and in the cost of fees paid to that provider. As a parent’s financial picture improves, child care costs are adjusted to gradually shift more to the family. 4) Provide staff training, professional development, and toys, books and games that help develop young minds. • In 2013, the program invested $4,631,343 in the community through payments to more than 475 child care providers Nineteen child care providers will benefit from this project. • Over 1,000 families retained employment allowing access to affordable health care.
25 26 Food, Health and Financial Assistance
Welfare Fraud Investigation Quality Assurance Fraud is defined as the intentional deception or misrepresentation Quality Assurance conducts case reviews to identify incorrect made by a person knowing that the deception or misrepresentation payments, training needs, and potential internal or external fraud. could result in some type of benefit to them for which they were Incorrect payments not only penalize clients but also can impact not eligible. Examples include false reporting or failure to report an individual’s taxes. important details such as the number of household members or a In 2013, the Quality Assurance Team conducted 5,776 case change in household members, earnings from employment, any reviews for Colorado Works, Food Assistance, Medicaid, and change in type of household income, and the existence of bank Long Term Care programs. accounts. By reducing welfare fraud through the Investigations Unit, Jefferson County increases public confidence in the welfare system, saves taxpayer dollars, and ensures that funds are available to those who really need assistance.
In 2013, the Investigations Unit conducted welfare fraud investigations detecting $309,414 in fraudulent overpayments. As a result of fraudulent activity, 59 individuals were disqualified from receiving further public assistance which resulted in a financial savings of $1,163,568.
Welfare Fraud Investigations and Quality Assurance Team.
Report Welfare Fraud! Do you suspect someone of providing information they know is false, so they will receive assistance they are not eligible for? Welfare Fraud is:
• Not reporting all individuals in their household • Providing false or untrue information • Receiving assistance in more than one state • Not reporting all of their income
To report Welfare Fraud, call 303-271-4287 or visit www.jeffco.us/hs for more information.
26 27
Housing Assistance
30The number of stable homes provided to homeless families in 2013.
27 28
Housing Assistance
While Human Services does not deliver housing assistance directly to county residents, it does administer State and Federal funds for a variety of homelessness, housing, economic development, and infrastructure For a listing of Housing improvement initiatives. All projects are managed and coordinated with a wide array of partners throughout the county including private businesses, Assistance Resources visit: not-for-profit organizations, faith based organizations, and other local http://jeffco.us/human-services/housing-assistance/ government entities. The collaborative efforts focus on ensuring that all stakeholders are at the table since all sectors of the community have a vital role in addressing these issues. The primary grants administered include: • Community Development Block Grant Program (CDBG) – priority is housing, economic development, and infrastructure for low- income communities. Partners include private sector businesses, local planning and zoning offices, economic development offices, and not for profit organizations. • Community Services Block Grant (CSBG) – priority is job creation, employment, and emergency services to assist individuals reach self sufficiency. Partners include employment organizations such as workforce centers, schools, faith based, and not-for profit organizations. • HOME Investments Partnership Program (HOME) – priority is affordable housing and partners include faith based and not for profit organizations. “ This type of collaboration is unheard of.To see government, schools and not-for-profits, all with their own rules and regulations, come together to help stabilize families, is truly amazing.
" — Kat Douglas, Director, Workforce and Community Development.
Celebrate Success Housing for Educational Stability and Success (HESS) Jeffco Public Schools, Human Services, Family Tree, Mile High United Way and Metro West Housing Solutions collaborated to provide stable housing for 30 homeless Jeffco students and their families. This project is focused on enhancing long-term family housing and stability to increase the probability of student academic performance and success. Participants will not only be provided housing, but also case management and supportive services to move past any barriers to self sufficiency. Homeless students participating in this project can break the cycle of generational poverty and have the opportunity to create lasting positive change in their lives. The initial term of this $1million dollar project is two years. Funding was provided through the Community Services Block Grant, tenant-based rental assistance secured through the State Housing Board, and the Colorado Division of Housing. 28 29
Justice Services
5,067 The number of defendants placed on pretrial supervision in 2013.
$1,945,732 The cost savings of sentencing offenders to Community Corrections instead of prison or jail.
29 30
Justice Services
Community Corrections What is Restorative Justice? Important to Colorado’s criminal justice system, Community Corrections Restorative Justice is an innovative enhances public safety, is cost-effective, provides supervision and accountability, approach to those involved in crime. and offers specialized vocational, substance abuse and mental health programs Unlike the approach of the traditional helping offenders safely transition and succeed in the community. judicial system where the crime is Community Corrections teaches offenders how to live in the community treated as an offense against the state, lawfully and is an alternative to sending offenders to prison. The program allows offenders to reconnect with their families, work and earn money to pay restorative justice acknowledges that obligations, obtain education, and relearn societal rules and laws while being crime affects the persons directly closely supervised in a safe, secure and controlled environment. Without involved as well as the community. Community Corrections, some offenders would be living anonymously in the community without resources, structure or monitoring. Restorative Justice emphasizes repairing the harm caused by crime. When victims, Offenders who are referred for a community corrections placement must go through a stringent, multilevel approval process in order to be accepted into a offenders and community members Jefferson County Community Corrections Center. When appropriate offenders meet to decide how to repair a harm, are sentenced to Community Corrections, their chances to reoffend are much the results can be transformational. lower because they receive the necessary support and resources to become productive members of the community.
In 2013, a cost savings of $1,945,732 was incurred by sentencing offenders to Community Corrections instead of prison or jail. Community Corrections residents earned $2,710,939 by working in the community, paid $125,157 in child support to their families, and paid $324,257 in restitution to victims. Over the past four years, Community Corrections residents paid over $1,287,459 in State and Federal taxes.
Community Service Through collaboration with nonprofit and government organizations, Community Service provides placement opportunities and ongoing supervision for offenders ordered to complete community service. Many lives are changed as offenders contribute hours in a restorative justice environment.
In 2013, Community Service collaborated with 790 organizations, saving Jefferson County agencies, residents, and partner organizations over $1.7 million (calculated at $12 per hour by 141,631 hours).
Making a difference in the lives of our residents, offenders made and distributed over 600 handmade fleece blankets to safe houses for adults and children, transitional veteran housing, homeless shelters, and shelters for abandoned pets. In addition, children involved in the court system received handmade crocheted backpacks stuffed with bears, bracelets, necklaces, hats and mittens. 30 31 Justice Services
Work Crew Working more cohesively with local law enforcement has resulted in an 81% apprehension rate for defendants who had active warrants Courts may assign offenders to carry out their community service for their arrest. In addition, Pretrial Services is better collaborating on work crews. This stiffer sentence involves physical labor at with other Human Services programs. Often the defendant is various work sites. Residential crews (juvenile only) stay overnight involved in more than one program and this integrated approach on-site, where non-residential crews are allowed to stay at home. better serves to enhance community safety by identifying needs of defendants who first enter the Criminal Justice System. This reduces The juvenile residential crew provided community service duplication of services and promotes self-sufficiency and successful opportunities to boys and girls ages 10 to 17 at the mountain outcomes for the defendants. outdoor lab schools. In 2013, a total of 6,800 hours were completed, allowing youth to learn valuable life, social, and Criminal Justice Planning vocational skills; and engage in teamwork activities and build Planners provide primary research and analysis to the Jefferson leadership skills. As part of restorative justice, the juvenile County Criminal Justice Coordinating Committee (CJCC), which has residential crew gives back to the community by carrying out the mission to “promote the highest quality of justice within available responsibilities for fire mitigation, road and trail maintenance, resources, through collaboration and consensus.” Planners assisted facility repair, snow removal, painting and weed control. the group in indentifying new priorities, creating new subcommittees and beginning work on the identified issues of mental health triage In 2013, the non-residential crew dedicated 26,000 hours of work and mobile crisis units as wells as supporting the successful location to Jefferson County government agencies and other organizations. of a new community corrections facility. Projects include the collection of two tons of recyclable products per week, assisting with fairground events, roadside trash pickup, snow removal, and helping repair damage to roads, trails, and Mediation Services bridges after the last flood. The work crew programs provided over Volunteer mediators provide residents and local agencies with $314,400 in cost-avoidance to Jefferson County (calculated at $12 no-cost conflict and dispute resolution. Steps to resolve conflicts by 26,600 hours). help reduce law enforcement calls, trips to court, and other service requests. Qualified and dedicated mediators come from a variety Pretrial Services of professional backgrounds including: communication, education, environmental sciences, health, human resources, law, counseling Pretrial officers interview arrested persons suspected of committing a and business. crime, and recommend bond and release conditions to the courts. If pretrial release is granted, a pretrial services case manager provides Volunteer mediators handled 1,615 cases and donated 5,290 hours supervision of the defendant’s compliance with bond conditions, in 2013; realizing a cost-avoidance of $529,000 ($100 multiplied by court appearances, and GPS or substance abuse monitoring. Pretrial 5,290 hours.) This does not figure in the dollars saved by reduced Services serves courts in Jefferson and Gilpin Counties and is law enforcement calls, trips to court and other service requests. available 24-hours a day, 365 days a year. According to the Colorado Office of Dispute Resolution, the cost to hire a mediator ranges from $120 to $350 or higher per hour. In 2013, 4,691 out of 5,067 defendants interviewed were ordered to pretrial supervision. An additional 471 defendants were placed on pretrial supervision through judicial proceedings. The successful court appearance rate was 97.8% and with no arrests averaging 95.7%.
Technology enhancements were made to the electronic monitoring equipment making it easier to determine a high risk defendant’s whereabouts.
31 32
Veterans Services
741The number of veterans who entered into employment through Veteran Employment Services in 2013.
The preparedness“ and caliber of the participants at the recent Add-A-Veteran Academy was extraordinary. My conversations with a considerable majority of individuals consisted of a productive exchange of the participants’ experience, current employment focus, and which positions we hold at NREL that could likely be relevant. I look forward to a continued and productive partnership with the American Job Center. " — Joy Gonzales, NREL
32 33
Veterans Services
Veterans Services Office Veterans Services assists residents of Jefferson County who served in the United States Military. The office may assist with claims for service- connected compensation, pension, burial benefits, medical treatment, “G.I. Bill,” vocational training, or any other benefits. Jefferson County is the third largest county for veterans’ population in the state of Colorado, with 42,000 veterans. The Veterans Services Officer talks with approximately 125 veterans a month. Welcome Peter Mortaro, Jefferson County’s new Veterans Services Officer (VSO) Peter is a United States Air Force Veteran and has extensive experience as a VSO. Peter works to ensure his customers receive all benefits they are entitled to, even if they just inquire about one. Peter helped one veteran who was 40% service connected disabled and receiving $641 a month. Due to Peter’s help and the additional claims, he is now 60% service connected disabled and receiving $1,137 a month. Often, spouses or dependents have no idea what benefits they are entitled to and Peter is eager to help.
Peter Mortaro is absolutely fabulous, cordial, extremely“ professional, very nice and thorough. He knows what he’s doing, and because of this, Peter was able to save us some time and we are very thankful we were granted a permanent monetary veterans award. I wanted to let you know that I am extremely pleased with the level of service provided by Peter.
" — Patricia Stelter Veterans Employment Services Colorado provides a Priority of Service for military veterans and eligible spouses who are seeking employment or job training services. Eligible veterans are entitled to receive priority services in job referrals and referrals to training as well as other employment-related services. Veterans may qualify for a scholarship or tuition assistance for retraining into a new field or upgrading current skills to improve marketability. Veterans always receive first priority in job referrals and will learn about available jobs before the rest of the job-seeking public • In 2013, over 3,607 veterans registered at the American Job Center in Jefferson County • 2,122 actually came into the center and received staff assisted services; 741 entered employment • Of those assisted, 381 were disabled veterans of which 120 entered employment Add-A-Veteran Academy The American Job Center is dedicated to creating job opportunities for veterans and their spouses and hosts a multiple day event to get them back to work. Add-A-Veteran Academy helps each veteran job seeker with resume and job search assistance. At the conclusion of the event, veterans attend a hiring event with local businesses in attendance. The event gives veterans in our community a great opportunity to meet with employers and showcase the diverse range of skills and abilities they possess. National Veterans Training Institute Video filmed in Jefferson County This online course guides staff at American Job Centers (AJCs) on how to assist our nation’s veterans to find jobs and help them to secure a job with career potential. The Department of Labor, through its role in the Transition Assistance Program (or TAP) and in general, outreach to veteran groups across the country and is strongly advocating for the use of the AJCs as the best source for employment assistance for veterans. The sheer number of new veterans expected over the next few years, coupled with the increased emphasis placed on using the AJCs resources, will likely result in more and more veterans seeking services at AJCs. Find this video online: http://www.nvtihelpvets.ucdenver.edu/index.php
Peter Mortaro, Jefferson County’s Veterans Services Officer, Commissioner Faye Griffin, Golden Mayor Sloan and others cut the ribbon at Golden’s brand new VA Community Based Outpatient Clinic. Peter Mortaro (wearing the hat in the photo) will collaborate with the new clinic ensuring veterans are receiving the benefits they are entitled to.
33 34
Financial Overview
2013 Human Services - Expenditures by Fund *Includes State/Federal ledger expenditures (based General on 2012 CAFR); Excludes $7,607,176 Developmentally Disabled Community 5% Social Service expenditures Development $133,484,681 $5,686,386 85% 4%
Head Start $4,287,111 3%
Workforce Development $5,346,396 3%
2013 Human Services - Revenue
Total: $156,411,750 ** *Excludes Developmentally Disabled county revenue County Ledger ► ► State/Federal Ledger †Based on 2012 Comprehensive Annual Financial Report
$51,999,280 33%
This chart shows $87 million is recorded on the Federal/State ledger. This portion of cash is tracked by State and Federal agencies and distributed into the community by the county. The remaining $86,994,455 † portion is received and tracked by the County and recorded on $17,418,015 56% the County ledger. $52 million comes to the County from external 11% sources (i.e. grants), and $17 million is generated from local sources County dollars (i.e. mill levy). While Jefferson County Human Services manages this State/Federal dollars revenue in whole, the actual cash is recorded on separate ledgers. General Fund 2013 Human Services - Revenue by Fund This graph Social Services Fund General Fund demonstrates where actual cash is recorded. Social Services Fund Workforce Development Fund
Workforce Development Fund
Head Start Fund
Head Start Fund Fund Total Community Development Fund Fund Total Community Development Fund County Dollars County Dollars Fed/StateFed/State Dollars Dollars
34 35 Financial Overview
2013 Jefferson County Non-County Tax Revenues
This chart demonstrates the ratio of non- Social Services Balance of County county tax dollar sources received by the county (such as federal and state grants.)
$32,786,170 27.4%
$87,028,661 72.6%
Source: 2013 Adopted Budget
County Dollars Invested in Human Services This chart shows the proportion of county tax dollars invested in Human Services as a proportion of $313,049,041 total county revenue sources. 95.9%
$13,322,045 4.1%
Social Services Balance of County
Source: 2013 Adopted Budget
35 36
Meet the Division Directors: Divisions Jefferson County Department of Human Services operates and manages over fifty programs through multiple divisions.
DEPUTY DIRECTOR & CHILDREN, YOUTH AND FAMILIES Mission: To promote the safety, well-being, and permanency of children, youth, and families within the Jefferson County community. DEPUTY DIRECTOR: Mary Berg, (303) 271-4163, [email protected] Programs: Child Protection, Foster Care & Adoption, Post Adoption Support, Youth Services, Kinship Support Works, Child Support Services, Fatherhood Program, Aging and Adult Services, Long-Term Care Eligibility, Options for Long Term Care, Adult Protective Services, Aging Well in Jefferson County Project Location: 900 Jefferson County Parkway, Golden, CO 80401
DEPUTY DIRECTOR & PUBLIC INFORMATION OFFICER Mission: Collaboration, professional excellence, open communication, fiscal responsibility, inclusiveness, transparency, well-trained leaders throughout and Service First. DEPUTY DIRECTOR: Lynnae Flora, (303) 271-4658, [email protected] Programs: Oversight of Community Assistance, Policy, Legal issues and Communications. Location: 900 Jefferson County Parkway, Golden, CO 80401
36 COMMUNITY AND WORKFORCE DEVELOPMENT Mission: To promote social and economic well-being for our customers by providing exceptional services through highly trained and qualified staff. To create a better community through fostering effective partnerships which serve the housing needs of low to moderate-income populations and strengthen the economic vitality of Jefferson County. Director: Kat Douglas, (303) 271-8372, [email protected] Programs: American Job Center, Veterans Services including Employment Services for Veterans, Colorado Community Development Block Grant (CDBG), Community Services Block Grant (CSBG), Home Investment Partnership Fund (HOME), Neighborhood Stabilization Program (NSP) Number of staff: 140 Location: 3500 Illinois Street, Golden, CO 80401 COMMUNITY ASSISTANCE Mission: To strengthen individuals, families, and communities by promoting their safety, stability, and independence. Director: Wanda Cowart, (303) 271-4350, [email protected] Programs: Economic and Medical Assistance Services (EMAS), Aid to the Blind, Aid to the Needy and Disabled, Burial Assistance, Colorado Quest Card/EBT Card, Colorado Works/Temporary Assistance for Needy Families (TANF), Food Assistance, General Assistance, Low-Income Energy Assistance Program (LEAP), Medicaid and Child Health Plan Plus, Medicare Savings Plan, Old Age Pension, Telephone Assistance Program (Lifeline), Child Care Assistance Program (CCAP), Connecting for Health Colorado (CHC), Telephone Assistance Program (Lifeline) Number of staff: 200 Location: 900 Jefferson County Parkway, Golden, CO 80401 HEAD START Mission: Jefferson County Head Start is committed to providing education, health, nutrition, and family services to children and families in need. Head Start, in collaboration with families and communities, will assist families to become strong, healthier, and self-reliant. Director: Gayle Perryman, (720) 497-7901, [email protected] Programs: Head Start Number of staff: 72 Location: 5150 Allison Street, Arvada, CO 80002
JUSTICE SERVICES Mission: Justice Services supports and improves the functions of the Justice System by providing innovative, integrative and cost effective services reducing recidivism and reducing system dependency. This increases self-sufficiency and promotes public safety. Director: Kathryn Otten, (303) 271-4841, [email protected] Programs: Community Corrections, Community Service, Mediation Services, Pretrial Services, Criminal Justice Planning, Juvenile Residential Crew, Special Projects and Grants. Number of staff: 46 and 240 Volunteer Mediators Location: 3500 Illinois Street, Golden, CO 80401
BUSINESS & FINANCE Mission: To navigate the Human Services’ Leadership Team through the network of funding streams and regulations and to strengthen and support the financial structure of Human Services to ensure sound fiscal responsibility. Director: Hal Straatmann, (303) 271-4401, [email protected] Programs: Accounting and budget management specifically for Human Services funded programs. Issuance and reconciliation of all benefits disbursed to clients. Number of staff: 30 Location: 900 Jefferson County Parkway, Golden, CO 80401
37 38 Thank you
We couldn't do what we do by ourselves. Collaboration and partnership is key. With sincere appreciation, we thank the following organizations for their time, hard work and dedication to serving our customers.
• 1 on 1 Fishing Experience • Angels Unaware • Bear Creek Church • 1311 York St Club, Inc. • Animal Rescue and Adoption Society • Beautiful Savior Lutheran Church • 1st Judicial District • Apex Field House • Beaver Ranch, Conifer's Community Park • 32ND Avenue Jubilee Center • Apex Park & Recreation District • Belmar Academy • 430 Years Church of God in Christ • Applebee's • Beloved Ragamuffin Project • 50 Plus Market Place News • Applewood Business Association • Belvidere Theatre and Concert Hall • 9Health Fair • Applewood Community Church • Bemis Public Library • A New Beginning P.C.G. • Applewood Community Garden • Benefits Planner • A Precious Child • Apprenticeship Programs • Bent County Community Service • A Puppy's Voice /All Aboard Animal Rescue • Arapahoe Aurora Unit • Bessie's Hope • A&A Languages, LLC • Arapahoe Centennial Unit • Bethel Christian Fellowship • AARP • Arapahoe County • Bethlehem Lutheran Church • ABATE of Colorado • Arapahoe County Public Airport • Betty Proctor Fund • Abiding Hope Lutheran Church • Arapahoe House • Big Brothers Big Sisters • Abundant Life Christian Center • Arapahoe Santa Claus Shop • Big Sky Outdoor Advertising • Accelerated Schools • ARC • Birds of Prey Foundation • Access-a-Ride • Archdiocesan Housing • Black Pearl Entertainment, Inc • Accountability Polygraph • Archuleta County Community Service • Blue Spruce Habitat for Humanity • Ace Hardware - Ralston • Archway Housing • Bluff Lake Nature Center • ACS Community Lift • Arid Club 1318 Eleventh Street Corporation • Boettcher Mansion • ACTS Resource Center • Art Students League of Denver • Boomers, Inc. • Adams County • Artesian Spa • Boulder County • Adams County Animal Shelter/Adoption Center • Arthur Lakes Library • Boulder County Fairgrounds • Adams County Food Distribution • "Arvada Center Banquet and Conference • Boulder County Justice Services • Adams County School District 14 Facility" • Boy Scouts of America • Adaptive Adventures • Arvada Chamber • Bozinovski and Associates • Adeste In-Home Care • Arvada Community Food Bank • Brainfit Safe Driving • Adolescent Counseling Exchange • Arvada Covenant Church • Brandon Rooney Memorial Foundation • Advanced Health Care One Center • Arvada Elks • Breakthrough Counseling Center • Advanced Patient Advocacy Group • Arvada Gardeners • Brian Bagwell • Advantage Resourcing • Arvada Health Rehab Center • Bright Star Early Learning Center • Advocates For Recovery • Arvada J.C's Cafe • BrightStar Home Health Care • Aerotek • Arvada Jaycees • Brink Security • Affiliated Computer Services, Inc • Arvada Junior Baseball Corporation • Broken Arrow Firewise-Elk Creek Fire • Agape Hospice Care Foundation • Arvada Presbyterian Church Protection District • Aging Well Group • Arvada Seventh-day Adventist church • Broomfield Community Center • Alameda Gateway • Arvada Therapy Solutions • Brothers Redevelopment, Inc. • Alamosa Intervention • Arvada United Methodist Church • Buchanan Park Recreation Center • Alano Club Wayfarers Inc • Arvada Visitors Center • Buddy Center - Dumb Friends League • All American Beef Battalion • Aspen Diversified Industries • Bud's Warehouse • All Brothers in Christ • Aspen Family Services • Buffalo Run Golf Course • All Saints Catholic Church • Aspen Treatment Services, Inc. • Business Resource Center • Allison Brittsan • Assembly of Christian Churches • Butler Institute for Families • Alpine Access • Assistive Technology Partners • C.A.S.T For Kids • Alternative Behaviors Counseling, Inc. • Assumption of the Blessed Virgin Mary Catholic • Calvary Episcopal Church • Alternatives Pregnancy Center, Inc. Community • Calvary Indian Church • Amend Inc. • Atlantis Community • Calvary Temple • American Animal Hospital Association • Audio Information Network of Colorado • Campbell Elementary • American Cancer Society • Audubon Society of Greater Denver • Career Education Center-Denver Public Schools • American Charities Inc • Auraria Community Center • CareNet Counseling • American Council of the Blind of Colorado • Auraria Higher Education Center • Caridian BCT • American G.I. Forum of Colorado • Aurora Animal Shelter • Carin' Clinic • American Legion Post 11-11 • Autism Society of Colorado • Caring Connection • American Legion Post 17-Edgewater • Avalon • Carmichael Chiropractic Wellness Center • American Legion Post 193 • Awareness Counseling Center • Carmody Recreation Center • American Legion Post 21 • Awesome Pedodontics of Loveland • Carol Marfut • American Legion Post-Lakewood • Baby Haven Therapeutic Early Childhood • Carpenter Recreation Center • American Lung Association Education Center • Carpenter's Cupboard • American Red Cross • Baca County Useful Public Service • CASA of Jefferson and Gilpin Counties • Ameristar Casino Resort Spa • Bal Swan Children's Center • Castle Counseling & Consulting • Amici's Italian Restaurant • Ball Metal Beverage Division • Cat Care Society • Amusement Park at Heritage Square • Barbara Davis Foundation • Catholic Charities • Anbang Community Corporation • Basic Faith Church • CEC Middle College of Denver • Angel with Paws • Bayaud Enterprises • Center for Governmental Training • Angel's Touch, LLC • Bayaud Industries • Central City Area Visitor Center
38 39
• Central City Fire Department • Colorado Bioscience Organization • Connect for Health Colorado • Central City Masonic Building Association • Colorado Black Arts Festival • Connections Counseling • Central City Police Department • Colorado Black Chamber of Commerce • Consumer Capital Partners • Central City Public Works • Colorado Boys Ranch • Cook Group Facility • Centro De Alabanza Church • Colorado Child Health Plan Plus (CHP) • Cornerstone Baptist Church • Centura Health • Colorado Christian University • Costco • Cerebral Palsy of Colorado • Colorado Coalition for Homeless • Court Support Jeff Co • Ceridian • Colorado Commission on Aging • Cradle to Crayons • Chaffee County Intervention, Inc. • Colorado Community Health Alliance • CraftWorks Foundation • Chatfield State Park • Colorado Council of Churches • Craig Hospital • Cherry Creek Language Center • Colorado Counties, Inc. • Creative Treatment Options • Cherry Creek State Park • Colorado Cross Disability Coalition • Credit Union of Colorado • Cherry Hills Community Church • Colorado Department of Education • Cross D Bar Recreation Foundation • Cheyenne County UPS • Colorado Department of Healthcare Policy and • Crossroads Church of Denver • Chick-fil-A Financing • Crossroads Counseling Services, LLC • Child Advocacy Resource and Education, Inc. • Colorado Department of Human Services (CDHS) • Crossroads of the Rockies • Child and Family Play Therapy Center • Colorado Department of Labor and • Crowley County • Child and Youth Leadership Commission Employment (CDLE) • CU Recycling • Child Care Innovations • Colorado Department of Local Affairs (DOLA) • Custer County Useful Public Service • Child Find • Colorado Division of Housing • Cystic Fibrosis Foundation • Children’s Dental Specialists • Colorado Division of Wildlife • Dakota Ridge Church • Children's Hospital • Colorado Environmental Coalition • Dakota Ridge High School • Chris Loeffler • Colorado Family Life Center • Dan Welch, Fatherhood Class for Jail Inmates • Christ Lutheran Church • Colorado Fencing Academy • Dave's Place • Christ On The Mountain Catholic Church • Colorado Fourteeners Initiative • David Clifton Ministries • Christ the King Community Church • Colorado Gay Rodeo Association • David Kalis • Church For All Nations • Colorado Homeless Families • David Nahum • Church in the City • Colorado Horse Rescue • Day at a Time AA • Church of Christ • Colorado Housing Assistance Corporation • Deane Elementary • Church of Jesus Christ of Latter Day Saints • Colorado Indigent Care Program • Decatur Place • Church of the Ascension • Colorado Kinship Connection • Deliverance Tabernacle • Church Without Walls Ministries • Colorado Legal Services • Delta County Useful Public Service • City Church • Colorado Post Adoption Resource Center • Denver Animal Shelter • City of Arvada (COPARC) • Denver Area Labor Federation • City of Arvada Parks Department • Colorado Public Television, Denver PBS, CPT12 • Denver Arts Society • City of Boulder Parks and Recreation • Colorado Railroad Museum • Denver Bible Church • City of Brighton • Colorado School of Mines • Denver Botanic Gardens • City of Edgewater • Colorado Sierra Fire Protection • Denver Center for Crime Victims • City of Glendale Public Works Department • Colorado State Child Support Enforcement • Denver Children's Home • City of Golden • Colorado State Patrol • Denver Community Service, LFJC • City of Golden Parks Division • Colorado State University Cooperative Extension • Denver County • City of Golden Public Works Facility- • Colorado State Veteran Affairs • Denver Dumb Friends League Maintenance Design Group • Colorado Talking Book Library • Denver Family Crisis Center • City of Golden-Golden Cemetery • Colorado Therapeutic Riding Center • Denver Family Therapy Center, Inc. • City of Lakewood • Colorado Urban Workforce Alliance • Denver Firefighters Museum • City of Lakewood Finance Department • Columbia Sanitary • Denver Foundation • City of Littleton • Columbine Free Presbyterian Church • Denver Great Kids Head Start • City of Northglenn • Combat Veterans Motorcycle Association NC • Denver Hooperz Youth Organization • City of Thorton • Comfort Dental • Denver Indian Family Resource Center • City of Thorton Parks and Open Space • Community College of Aurora • Denver Inner City Parish • City of Westminster Parks and Recreation • Community College of Denver • "Denver Institute-Urban Studies" • City of Wheat Ridge • Community Credit Counseling • Denver Islamic Society • Citywide Banks • Community Educational Outreach • Denver IT Executives Focus Group • Clear Creek County • Community Faith in Action • Denver Metro Prisoner Reentry Initiative • Clear Creek Metropolitan Recreation District • Community First Foundation • Denver Police Activities League • Clear Creek Radio, Inc • Community Housing Services • Denver Post • Clear Creek Technical Services, Inc • Community Medical-Grandview Group • Denver Regional Council of Governments • Clement Park Foothills Park & Recreation • Community Ministry • Denver Regional Mobility & Access Council • Clements Community Center • Community Outreach Center • Denver Rescue Mission • Coal Creek Canyon Improvement Association • Community Partners Hires • Denver Urban Gardens • Coalition for the Upper South Platte • Community Power Corporation • "Denver Urban Ministries" • Coalition to End Childhood Hunger • Community Reach Center • Denver Works • Colfax Marathon • Community Resources and Housing • Developmental Disabilities Resource Center • Collaborative Journeys, LLC Development Corporation (DDRC) • Collaborative Services for Change, PC • Community Workforce Experience Program • Developmental Disability Consultants • Colliers Flooring • Concrete Couch • Devereux Cleo Wallace • Colorado Access • Conejos County CASP. Interventions-Alamosa • Devil's Thumb Productions • Colorado Arts Center • Confluence Ministries • Devine Love • Colorado Association for the Education of Young • Conifer Chamber of Commerce • Diamond Standard Children • Conifer Health Solutions • Diana Richett • Colorado Association of Manufacturing Technology • Conifer Stage Door Theatre • Diane Waller and all of Foothills Forever Families (CAMT) • Digital Frontier
39 40 Thank you
• Dinosaur Ridge • Family First • Go Green Warehouse • Disability Benefit Services • Family Integrated Treatment Court • Goal Academy • Disabled American Veterans (DAV) • Family Promise • Gold Crown Foundation • Discovery Club • Family Resource Center Association • Golden Breakfast Optimist Club • Divine Reflection CC • South Suburban Parks and Recreation • Golden Chamber of Commerce • Division of Vocational Rehabilitation • Family Support 360 • Golden Church of Christ • Division of Youth Corrections • Family Tree • Golden Gate Canyon State Park • Dolores County • Family Voices Colorado • Golden Together Churches • Douglas County • Father Woody's Haven of Hope • Good Neighbor Community Services • Douglas County Community Justice Services • Federation of Families for Children's • Good Neighbor Garage • "Douglas H. Buck Community Recreation Center" Mental Health • Goodwill • Dove • Fellowship Church • Grace Christian Center • Dragons Den AA • Financial Health Institute (FHI) • Grace Church of Arvada • Dress for Success • First Baptist Church • Grand County Juvenile Service Department • Drive Smart Colorado • First Community Church, Littleton • Grand County Useful Public Service • DSC Window Fashions • First Run Theatre • Grant Avenue Street Reach • Ducks Unlimited Westminster Chapter • First Slavic Christian Church • Granville Assisted Living • Duncan YMCA / Arvada • First Southern Baptist Church • GRASP • Eagle County Community Service • First Vietnamese Baptist Church • Greater Edgewater Community Connections • Eagles Club • FirstBank of Colorado • Green Mountain Recreation Center • Earth Explorers • Flatirons Community Church • Griffith Centers for Children • Easter Seals • Flatirons Habitat Restore • Growing Home, Inc. • Eaton Terrace • Focus Points Family Resource Center • Gunnison County Alternative Services • Eco Cycle Boulder • Food Bank of the Rockies • Habitat for Humanity • Ecumenical Refugee and Immigration Services • Foothills Animal Shelter • Habitat Home Improvement • Eden Theatrical Workshop • Foothills Art Center • Hana's Hope • Edgewater Collaborative • Foothills Behavioral Health • Hands Automotive • Edgewater Food Bank • Foothills Community Church • Hands of the Carpenter • Edgewater Inn • Foothills Fire & Rescue • Harmony Horseworks • Edit Inc • Foothills Golf Course • Harvest Christian Community • Education Foundation of West Chamber– “Links • Foothills Park and Recreation • Harvest House for Learning” • Foothills Psychologogy & Neuropsychology • Hattie Pearls Café • Education Opportunity Center • Fort Logan National Cemetery • Have Heart • El Centro Humanitario • Fort Lupton High School • Haven's Hope • El Paso County • Fortune Valley Casino • Heading Home • El Paso County Front Range Community Services • Fossil Park Chapel • Heavenfire Health and Wellness • El Pueblo Girls and Boys Ranch • Fossil Trace Golf Club • Help Center 4 • Elbert County Sheriff's Office • Four Mile Historic Park • Helping Others Ministries • "Eldorado Canyon State Park" • Francis Heights and Clare Gardens • Helping Our People Excel (h.o.p.e.) • Elise Ginsburg • Franktown Fire Protection District • Heritage Community Bible Church • Elk Creek Elementary School • Fraternal Order of Eagles Aerie #32 • High Mountain Counseling • Elk Creek Fire Protection District • Freedom Service Dogs • Highland Rescue Team • Eloise May Library • Fremont County • Highlands Church Denver • Emily Griffith Opportunity School • Friends First • Highlands Merchant Association • Empowerment • Friends of Dinosaur Ridge • Highlands Ranch Community Association • Englewood Soccer Association • Friends of Man • Highline Community Church • Englewood United Methodist Church • Friends of Plaza-Park Forest Care • Hilltop Useful Public Service Program • Englewood Youth Sports Association • Friends of Red Rocks • Hinsdale County Alternative Services • Enterprise Grange • Front Range Community College • His Closet and Cupboard • Epic Experience • FSIC/Warren Tech. Center • His Love Fellowship • Equinox Counseling and Wellness Center • Fulda Foundation • His Provision Inc • Equussential Education • Garfield County Criminal Justice Services • Hiwan Homestead Museum and Heritage Grove • Estes Park Public Library • Garfield County Rifle Association • Holy Rosary Catholic Church • Estes Street Clinic • GB Fish & Chips • Holy Trinity Catholic Church • Eurest Food Services • GED Program • Home Depot • Evergreen Animal Protective League • Gilpin County • Home Instead Senior Care • Evergreen Chamber of Commerce • Gilpin County Community Services • Hope House • Evergreen Christian Outreach Center • Gilpin County Facilities and Maintenance • Hope of Israel Messianic Congregation • Evergreen Conference Center Department • Horizon Christian Fellowship • Evergreen Elks • Gilpin County Historical Society • Horizon High School • Evergreen Fire and Rescue • Gilpin County Independent Project • Horizon House, Inc. • Evergreen Jazz Festival • Gilpin County Public Library • Hospice of St. John • Evergreen Lutheran Church • Gilpin County RE-1 School District • House of Joy Church • Evergreen Park & Recreation District • Gilpin County Road and Bridge Department • HRI Auto Body • Evergreen Water District • Gilpin High School • Huerfano County Useful Public Service • Excelsior Youth Center, Inc. • Ginny's Kids International • Humane Society of Boulder Valley • Exempla Lutheran Hospice • Girl Scouts of America • Humane Society of the South Platte Valley • Exempla Lutheran Medical Center • Girls Incorporated of Metro Denver • Hyland Hills Park & Recreation District • Expressions Counseling and Consultation • Glass Hearts • iCAST • Fairmount Fire Protection District • Glendale Apartments • Iglesia Cristiana El Shaddai • Faith Bible Church in Arvada • Glendale Chamber of Commerce • Iglesia Palabras de Vida • Faith Community Church, Littleton • "Global Refuge International" • Iglesia Presbiteriana de Valverde • Faith Mountain • Global Urban Renewal Authority • Ignite Adaptive Sports at Eldora • Globeville Community Church • Indian Hills Improvement Association
40 41
• Inner City Health • Job Corps • Lockheed Martin Space Systems Company • Innovage • JOBS Cabinet • Logan County Intervention • Inter City Hope • John Shager • Lombard & Clayton Inc. • Interchurch Arms • Johnson Controls • Longhopes Donkey Shelter • Intermountain Humane Society • Joshua Station • Lookout Mountain Youth Services Center • Intervention Community Corrections Services • Journey Community Church • Lookout Products & Consulting, Inc. • Islamic Center of Ahl-Al-Beit • Joy House • Los Carboncitos • Italians of America • Jubilee Fellowship Church • Love INC of Littleton • J&K Towing • Just One Day • Loveland Ski Area • Jackson County Sheriff's Department • Kara Cardenas and family • Lowe's Home Improvement Center • Jackson County UPS • Karyl McBride • Lutheran Family Services of Colorado • Jacob Anderson • Kathleen Heit • Lynda Schwettman and family • Jacob Engineering • Keitha Burnett • Lynette Perkins Photography • Jacque Sumida • Kelsey Hopson • Lynn Willbanks • Jacqueline Richman • Ken-Caryl Ranch Metro District • M.A.R.C. • James Baroffio • KGNU, 88.5 FM in Boulder • MADD V.I.P. • Jane Hoffmann • Kid Focus Dentistry • Majestic Awning • Janet Coutts • Kids in Need of Dentistry • Manufacturing Consortia • Jeff Kendig • King Soopers • Maple Star Colorado • Jeffco Public Schools • Kiowa County Community Service • Mapleton Care Center • Jeffco Transition Services • KIPP Academy • March of Dimes • Jefferson Adult Financial • Kirk Thoreson • Marshall Polygraph Services, LLC • Jefferson Center for Mental Health • Kit Carson Useful Public Service • Marsico Institute for Early Learning and Literacy, • Jefferson Community Connections (JCC) • Kittredge Civic Association Morgridge College of Education, University at • Jefferson County Accounting Department • Kohl’s of Arvada Denver • Jefferson County Action Center INC-Santa Shop • Kong • Marta Wells • Jefferson County Adult Work Crew • Korean American Community Services • Mary’s Maternity of Motherhood • Jefferson County Appraisal District • Korean Association Of Colorado • Mary's Sober House • Jefferson County Archives & Records Management • Korean Baptist Church of Denver • Matt Burde and Erik Husman/Golden • Jefferson County Attorney's Office • Korean Senior Association of Colorado Community Garden • Jefferson County BEST Group • Kris Ward • MaxFund Animal Adoption Shelter • Jefferson County Child Care Training Center • Kristin Powell • McLain Community High School • Jefferson County Clerk and Recorder • La Plata County • Meadow Gold • Jefferson County Coroner (Suicide Prevention) • Labor’s Community Agency, Inc. • Mean Street Ministries • Jefferson County Council on Aging • Laboratory Corporation • Mean Street Worship Center • Jefferson County Courts • Lake County Useful Public Service • Medicaid • Jefferson County Department of Health • Lakewood Christian Fellowship • Meiklejohn Elementary School and Enviroment • Lakewood Church of Christ • Mental Health Corporation of Denver • Jefferson County District Attorney • Lakewood Church of the Nazarene • Mesa County • Jefferson County Economic Development Council • Lakewood Link Recreation Center • Messiah Baptist Church • Jefferson County Facilities Team • Lakewood Macaroni Kid • Metro CareRing • Jefferson County Fair, Inc. • Lakewood Meridian Retirement Community • Metro Community Provider Network • Jefferson County Fairgrounds • Lakewood New Life Center • Metro Food Bank • Jefferson County Fleet Services • Lakewood Rides • Metro Manor Senior Housing • Jefferson County Foster Family Association • Lao Buddhist Temple of Denver • Metro Volunteer Lawyers • Jefferson County Housing Authority • Larimer County • Metro West Housing Solutions • Jefferson County Housing Corporation • Las Animas County Useful Public Services • Metropolitan State University of Denver • Jefferson County Human Resources • Latin American Research and Service Agency • Mi Casa Resource Center • Jefferson County Independent Project Program • Laura Graber • Midland Group • Jefferson County Jail • Laura Zeeman at Red Rocks Community College • Mikki Levett and Applewood Community Church • Jefferson County Juvenile Work Crew • Leader Quest • Mile Hi Church • Jefferson County Open Space • Leah Wasicka • Mile High Disc Golf • Jefferson County Planning & Zoning • Legacy Grace • Mile High Ministries • Jefferson County Probation Department • Lens Crafters • Mile High United Way • Jefferson County Public Health Department • Leukemia Society of America • Mile High Youth Corps • Jefferson County Public Library • Life Support Behavioral Institute, Inc. • Mile High Youth Production, Inc • Jefferson County Public Trustee • Life Through Music • Military Order of Purple Heart • Jefferson County Purchasing • Lifeloc Technologies • MillerCoors • Jefferson County Residential Work Crew • Lifelong Adult Education Services • Mineral County Alamosa Intervention • Jefferson County Resource Center • Lifelong Adult Education Services, Inc. • Miners Maze Adventure Land • Jefferson County Road and Bridge • LifeRing Secular Recovery • Miracle Mountain Methodist Church • Jefferson County Sheriff's Office • Light and Life Church • Moffat City Correctional Alternative • Jefferson County Students First • Light of the World Church • Montessori Peaks Academy • Jefferson County Truancy • Lightly Treading • Montezuma County • Jefferson County Victim and Witness Center • Lincoln County Community Service • Montrose County • Jefferson Foundation • Lisa Kreutzer-Lay • Moose Lodge #21 • Jefferson High School • Little Caesars Pizza of Wheat Ridge • Morgan Adams Foundation • Jefferson Hills Corporation • Little Giants Learning Center • Morgan County • Jefferson Unitarian Church • Little Hearts Child Care and Learning Center • Morrison Museum • Jessica Garcia • Littleton Cemetery Association • Morrison Theatre Company • Jessica Painter-Salon Denver • Littleton Golf Course • Mother Cabrini Shrine • Jewish Family Service of Colorado • Littleton Historical Museum • Motivational FrameWorks • Jimmy John's Gourmet Sandwiches • Livewell Wheat Ridge • Mount Nebo Cemetery
41 42 Thank you
• Mount St. Vincent Home, Inc. • Peak to Peak Charter School • Rocky Mountain Peace and Justice Center • Mountain High Christian Center • Peak Vista • Rocky Mountain Roller Hockey • Mountain Phoenix Community School • People House • Rocky Mountain Scientific Laboratories • Mountain Resource Center • Personal Touch Senior Services • Rocky Mountain Trade Assistance Corporation • Mountain Song Church • PFA Counseling & Assessment • Ronald McDonald Mobile Van • Mountain States Combined Training • Phillips County • Rose Medical Foundation Association • Phoenix Multi Sport • Roundup Fellowship 1 • Mountainview Community Christian Church • Pillar of Fire • Routt County Alcohol Council • Mountair Christian Church • Pillar Property Services, LLC • Roxborough State Park • Moyer Farm Animal Rescue • Pirate Contemporary Art Oasis • Royal Families Kids Camp • MPCN Clinics • Pitkin County • RTD (Regional Transportation District) • Mt. Evans Outdoor Lab • Pleasant View Metropolitan District • Running Creek Counseling Service • Mullins Youngdahl Design Company • Plumbers Union Local #3 • S.P.I.N. Foundation • Must Be a Veteran, Inc. • Point Athletic • Sacred Heart Catholic Church • MuttSavers Rescue, Inc. • Police Protective Association • Sacred Heart Parish • My Beloved Ministries • Pomona High School • SafeHouse Denver • My Father's House • Porter Adventist Hospital • Safeway • National Ballpark Museum • Potts Trotters • Saguache-Intervention Alamosa • National Cerebral Palsy Association • Prairie View Middle School • Saint Frances Cabrini • National Forest Foundation • Praise Center Church • Saint Isaac Church • National Institute for Change, P.C. • PRAX(US) • Saint John's Cathedral • National Renewable Energy Lab • Presentation of Our Lady • Saint Joseph Hospital • National Stroke Association • Primary Purpose Club • Saint Joseph Polish Catholic Church • National Veteran’s Training Institute • Prime Time for Seniors • Saint Josephs Catholic Parish of Golden • National Western Stock Show Complex • Private Single Entry Point • Saint Mark Catholic Church • Nederland Community Center • Professional Development International (PDI) • Salsa Central Denver • Nederland Fire Protection District • Professional Testing Services • Salvation Army • Nederland Police Department • Progressive Therapy Systems • Samantha Petra Cordova Foundation • Nederland Town Hall • Project Angel Heart • Samaritan House • New Foundations Nonviolence Center • Project C.U.R.E • Sampson Community Club • New Hope Community Church • Project Renew • Sam's Club • New Hope in Christ Church • Project Safeguard • San Juan County UPS • New Hope Ministries • Project Support Senior Center • San Migeel County Useful Public Service • New Horizons Center • Pros and Cons • Savio House • New Life In Christ Church • Prospect Recreation & Park District • School to Work Alliance • New Life Worship Center • Providers Resource Clearinghouse • Sears • New Thomas Learning Center • Prowers County • Second Chances • NEWSED Community Development • Pueblo County Intervention, Inc. • Second Wind Fund of Metro Denver, Inc. • Nicoletti-Flater Associates, PLLP • Puttin Sober AA group • Secrest Youth and Teen Center • Niwot High School • Pyramid Counseling Inc. • Sedgwick County Useful Public Service • North Jeffco Community Recreation Center/APEX • Qualistar • SeedPaths • North Presbyterian Church • Queen of Peace Catholic Church • Seeds of Change Therapy, LLC • Northglenn Ambulance • Queen of Vietnamese Martyrs Parish • Senior Community Employment Program • Northglenn United Methodist Asian • Quest Corporation (SCEP) • Now Faith Christian Center Church • Questar Academyç • Senior Housing Options • Nurse Family Partnership • R.O.C.K. Red Rocks Community College • Senior Reach • Old Chicago - Lakewood • Ralston House • Senior Support Services • Old South Pearl Street Merchant's Association • Raquel Ferszt, Translation Services • Seniors' Resource Center • Once Upon A Child • Rebecca Howard • Servicios De Le Raza • One Day At A Time Counseling Center • Rebuilding Together • Serving Kids • Open Arms Food Bank • Red Rocks Community College • Set Free @ Mile High • Open Door Youth Gang Alternatives • Redirecting Sexual Aggression • Set Free Church of Denver • Otero County Useful Public Service • Redistribution Center, Inc • "Seventh-Day Adventist Church" • Our Lady Mother of the Church • Regis University-Physical Plant • Sew and Sews • Our Lady of Fatima Catholic Church • Results Matter • Shannon’s Hope • Our Lady of Fatima Grade School • Retriever Rescue of Colorado • Sheet Metal Workers Local Union 9 • Our Lady of Guadalupe • Rewired • Sheridan Glen • Our Lady of the Pines Catholic Church • Rib City Grill • Sheridan Green Elementary • Our Saviours Church • Rio Blanco County • Sheridan School District • Ouray County • Rio Grande Intervention-Alamosa • Shiloh Home, Inc. • Overland Golf Course • Rite of Passage, Inc. • Shining Stars Basketball Inc • Packs of Hope • Riverside Baptist Church • Shine, Inc. • Page One Solutions • Road Called Strate • Shrine of St. Anne • Paralyzed Veterans of America (PVA) • Robin Lutz • Sierra Nevada Corporation • Park County • Rocky Mountain Behavioral Health • Signal Behavioral Health Network • Park County Intervention • Rocky Mountain Childrens Law Center • Simmons Foundation for Youth • Parker Arts Council • Rocky Mountain Education Center • Simply Efficient • Parker Youth Sports • Rocky Mountain Family Council • Sister Carmen Community Center • Partners For a Better Community • Rocky Mountain FED. Handicapped Athletes • Sisters of Color United for Education • Paul Roy • Rocky Mountain Feline Rescue • Skate to Donate • PBS&J • Rocky Mountain Immigration Advocacy Network • Skyline American GI Forum • Peace Lutheran Church • Rocky Mountain Mutual Housing Association • Sloan’s Lake Community Church • PeaceWorks, Inc. • Rocky Mountain Offender Management Systems • Small Business Administration (SBA)
42 • The Learning Source • VOA Casa De Rosal • Social Security Administration • The Legal Center • Volunteer Center of Pikes Peak Region • Sooper Credit Union • The Lord's Daily Bread • Volunteers For Outdoor Colorado • Source Counseling and Contracting Services, LLC • The MAC - City of Westminster • Volunteers of America • South Jeffco Sports Association • The Master’s Hand • Wadsworth Control Systems • South Suburban Golf Course • The National Kidney Foundation, Inc. • Wal-Mart • South Suburban Ice Arena • The ROAD Drop-In Resource Center • Wandcrest Park Property Owners' Association • South Suburban Maintenance • The Rock of Southwest • Warren Tech • South Westminster Arts Group • The Salvation Army • Warren Village • Southeast Aurora Club • The Senior Hub, Inc • Washington County UPS • Southwest Improvement Council • The St. Vincent de Paul Stores • Washington Park Chapel • SpayToday, Neuter Now! • The Troy Chavez Foundation • Wat Buddhawararam of Denver • Spellbinders • The Twelve Steps To Freedom • WaterStone Community Church in Littleton • SPIN Enterprises, Inc. • The Urban Farm • Weld County Behavioral Intervention • Spring Institute for Intercultural Learning • The Villas at Sunny Acres • Wells Fargo • St. Cajetan Catholic Church • Theresa Weiss • Wellspring Anglican Church • St. Anthony Hospital • Thien Lam Temple • West 38th Avenue Merchant Association • St. Anthony of Padua Catholic Church • Third Way Center • West Bowles Community Church • St. Catherine of Siena Parish • Thornton Junior Football League • West CEDC • St. Dominic Catholic Church • Thrive Church • West Chamber Serving Jefferson County • St. James United Methodist Church • Thrive! Therapy & Consultation Services • West Metro Fire Rescue • St. Laurence Episcopal Church • Touching Hearts at Home • West View Recreation Center • St. Paul's United Methodist Church • Town of Parker • West Woods Golf Club • Stacy Evans • Transfer Out of State • Western Air • Stacy Sheridan Counseling • TranslationLinks • Western Center for Russian Jewry • State Division of Youth Corrections, • Traverse Operations • Westminster City Park Recreation Center Lookout Mountain • Tread Lightly • Westminster Elks • Stingers Soccer Club • Treatment and Evaluation Services • Westminster Little League • Stop the Revolving Door • TRIAD Early Learning Council • Westminster United Methodist Church • Stout Street Clinic • Trinity Christian Center / C.O.A.N. • Westside Christian Community Builders Inc • Stout Street Foundation • Trinity Mountain Ranch • Wheat Ridge 2020, Inc. • Stride • Trinity Presbyterian Church • Wheat Ridge High School • Summit County Community Corrections • Trinity United Methodist Church • Wheat Ridge Presbyterian Church • Sun Valley Youth Center • True Life Community SDA • Wheat Ridge Recreation Center • Sunnyside United Neighbors, Inc • Truth Christian Academy • Wheat Ridge Rotary Club • Susan Saarinen, Landscape Architect • Turnabout, Inc. • Whitian House • Suvi Miller • Two Angels Foundation, Inc • Whitlock Recreation Center • Suzanne Carter • Unity On The Avenue • Whole Foods • SWAP • Universal Kempo Karate Schools • Wilderness on Wheels Foundation • Swedish Medical Volunteer Office • University Hospital • Wildlands Restoration Volunteers • Sweep Stakes Unlimited • University of Denver Physical Plant Ice Arena • WIN Partners • SWIC (SouthWest Improvement Council) • Urban Peak • WINGS Foundation, Inc. • Synergy • US Army Recruiting • Wiz-Quiz West • TAA (Trade Adjustment Assistance) • US Truck Driving • Women in Crisis • Target • V.F.W. Aurora, Post #3631 • Women’s Bean Project • Tay Thien Buddhist Temple • V.F.W. Broomfield, Post #9565 • WorkLife Partnership • Teens INC. • V.F.W. Denver, Post #501 • Works Options for Women • Teikyo Loretto Heights University • V.F.W. Golden, Post #4171 • Wystone’s World Teas • Teller County Community Corrections • V.F.W. Post #3971 • Xcel Energy • Tennyson Center for Children at Colorado Christian • V.F.W. Post #4444 • YES! I Make a Difference Home • V.F.W. Post #9644 • YMCA Central Family Branch • Texas Roadhouse • V.F.W. Post #9644 Honor Guard • YMCA Littleton • The 2xtreme Foundation • V.F.W. Arvada, Post #4331 • YMCA Metro Denver-Community Programs • The Action Center • Valley Church of God Food Bank • YMCA of Boulder Valley • The Arc • Valley Water District • YMCA Schlessman • The Bike Depot • Value Options • YMCA Southwest • The Cambodian Culteral Center • Veteran Green Jobs • Young Americans Bank • The Care Navigator • Veteran Service Organizations • Young Life • The Center for Relationship Education • Veteran’s Incubator of Colorado • Youth Directions • The Church In South Denver • Veterans Administration • Youthtrack, Inc. • The Denver Hospice • Veterans Chamber Of Commerce • Yuma County Useful Public Service • The E Project • Veterans Green Jobs • Zócalo Outreach • The Empowerment Program • Veterans of Foreign Wars (VFW) • The Event Connection • Veterans Village • The Gabriel Foundation • Vickie Kearney • The Giacosa Foundation • Victory Church • The GLBT Center • Victory Outreach • The Horse Protection League • Vietnamese Buddhist Congregation • The House Worship Center • Vietnamese Central Baptist Church • The Hub • Violence Prevention Through Education • The Hudson Gardens and Event Center • VITA - Volunteer Income Tax Assistance • The Indoor Sports Arena • Vital Signs Devices–A CareFusion Company • The Integrity Project
43 Directory Board of County Commissioners Faye Griffin, Jefferson County Commissioner, District One Casey Tighe, Jefferson County Commissioner, District Two Donald Rosier, Jefferson County Commissioner, District Three
Human Services Department Lynn Johnson, Executive Director (303) 271-4002 Mary Berg, Deputy Director (303) 271-4163 Lynnae Flora, Deputy Director and Public Information Officer (303) 271-4658 Marilyn Blomberg, Executive Assistant to the Director (303) 271-4002 Tara Czyzewski, Information Technology (303) 271-4564 Kris Kinzli, Marketing and Communication (303) 271-4601 Janet Sullivan, Investigations and Quality Assurance (303) 271-4343 Natalie Williams, Strategic Planning and Employee Relations (303) 271-4003
Human Services Division Directors Hal Straatmann, Business and Finance (303) 271-4401 Kat Douglas, Community and Workforce Development (303) 271-8372 Mary Berg, Children, Youth and Families; Aging and Adult; Child Support Services (303) 271-4163 Wanda Cowart, Community Assistance (303) 271-4350 Gayle Perryman, Head Start (720) 497-7901 Kathryn Otten, Justice Services (303) 271-4841
Human Services Program Managers Rena Kuberski, Aging and Adult (303) 271-4251 Susan Franklin, Aging Well Project; Power of Partnership (303) 271-4051 Joe (Jining) Zhou, Budget (303) 271-4443 Sue McDonald, Child Protection Intake (303) 271-4155 Barb Weinstein, Children, Youth and Families, Operations (303) 271-4138 Natalie Mall, Children, Youth and Families, Programming (303) 271-4082 Alvin Tafoya, Child Support (303) 271-4716 Dani Crane, Colorado Works; Child Care Assistance; Employment First (303) 271-4719 Kurt Pierpont, Court Services (303) 271-6542 Gabriel Millan, Community Assistance Intake (303) 271-4802 Lydia Waldstein, Community Assistance On-going (303) 271-4770 Tim Young, Ongoing Child Protection (303) 271-4100 Susan Walton, Resource and Permanency Planning (303) 271-4081 Susan Rumley, Workforce and Veterans Services (303) 271-4727
Jefferson County Department of Human Services 900 Jefferson County Parkway Golden, CO 80401 www.jeffco.us/hs (303) 271-1388
Child Abuse Hotline United Way’s 2-1-1 (303) 271-HELP (4357) Free, multilingual service available 24 hours a Report concerns about the welfare or safety of children. day/7 days a week and refers callers to non- emergency health and human services. Dial 2-1-1 Adult Protection Hotline (rates may apply) or call toll free 1-866-760-6489 (303) 271-4673 Provides assistance to adults 18+ who are at risk of Jefferson Center for Mental Health abuse, neglect or exploitation. (303) 425-0300
Welfare Fraud Hotline (303) 271-4287 Report concerns of someone providing false information or receiving assistance for which they are not eligible.