Boston, Here We Come! in This Issue

AALLCovJune2012:Layout 1 5/16/12 3:36 PM Page 1

AALLI Spectrum Volume 16 No. 8 June 2012 AALL: Maximizing the Power of the Law Library Community Since 1906 Boston, Here We Come! In This Issue

11 Managing technology requests using basic library science techniques

13 Taking and returning from a leave of absence

18 A law school library experiments with embedding librarians in clinics and seminars

AALL comes together for its 105th Annual Meeting 28

www.aallnet.org AALLCovNov:Layout 1 10/12/11 3:13 PM Page 2 AALLJune2012:1 5/16/12 3:50 PM Page 1

Vol. 16, No. 8 June 2012 from the editor By Mark E. Estes AALL Spectrum Adjusting Attitudes Editorial Staff Marketing and Communications Manager hen I started my second instead teach law students how to research, Ashley St. John [email protected] professional job at the Denver not merely search. Editorial Director law firm of Holme Roberts & Speaking of HRO, when I started Mark E. Estes [email protected] W Owen (HRO), now Bryan Cave HRO, there, the firm had 90 attorneys. We had Copy Editor Robert B. Barnett Jr. I rode my bicycle 1.5 miles to work a printed photo directory that I used to Graphic Designer Kathy Wozbut wearing my office clothes. I didn’t want to refresh my memory before I returned a appear too weird during my elevator ride phone call because I felt I communicated 2011–2012 Law Library Journal to the 18th floor. Six months later, more effectively when I had a picture of and AALL Spectrum Committee Chair Merle J. Slyhoff when the office moved to a location the attorney in my mind. Later, when the Vice Chair Linda C. Corbelli 4.5 miles away from my house, firm grew to almost 200, I worked to I started wearing cycling modernize that photo book and get it Members Mark P. Bernstein Darla Jackson shoes. Still, I’m sure I was onto the firm’s intranet. Wendy Biddle Marguerite I. Most quite a sight pedaling Years ago, AALL had a Sean H. Crane Mark E. Estes (Ex-Officio) Judy K. Davis Janet Sinder (Ex-Officio) down Montview biographical directory. That directory Deborah S. Dennison Deborah L. Rusin (Board Liaison) Boulevard, my tie and hair lacked pictures, but it had enough Timothy Gallina blowing in the wind. biographical information to help After some jog my memory of meeting someone 2011–2012 AALL Executive Board President Darcy Kirk indeterminate time, I realized at an Annual Meeting or maybe to find Vice President/President-Elect Jean M. Wenger that cycling in dress slacks/trousers some common connection. Of course, the Secretary Deborah L. Rusin places undue wear on them. So I started last biographical directory was published Treasurer Susan J. Lewis Immediate Past President Joyce Manna Janto wearing decent-looking older slacks and in 1992, so it lacks any information Executive Director Kate Hagan changed them in the restroom at the about younger law librarians and has dated information about the rest of us. Members office. I rode year round, taking the bus Kathleen Brown Diane Rodriguez only when the streets were wet. Riding Fortunately, AALLNET has the member Lucy Curci-Gonzalez Ronald E. Wheeler Jr. the elevator, I looked more casual than the directory, which gives each of us an Gregory R. Lambert Donna S. Williams suited partners but far more formal than opportunity to include some biographical AALL Spectrum (ISSN: 1089–8689) is published monthly except the bicycle messengers. information and a photograph. January and August with combined September/October by the Yes, that’s right: bicycle messengers Unfortunately, only about 10 percent of American Association of Law Libraries, 105 W. Adams Street, Suite 3300, Chicago, IL 60603. Telephone: 312/939-4764, fax: 312/431- rode the same elevator and got off on the AALL members have uploaded a photo 1097, email: [email protected]. Periodicals postage paid at Chicago, same floor. It took me awhile to figure it to their profile page in the directory. Illinois, and additional mailing offices. POSTMASTER: Send address changes to AALL Spectrum, 105 W. Adams Street, Suite 3300, out and a Saturday bicycle ride in full Please take a few minutes to upload Chicago, IL 60603. cycling attire to the office to convince me a photo and update your profile so that that if bicycle messengers could ride the your fellow AALL members can know a bit Writers wanted — contribute to your Association’s magazine. For guidelines, visit www.aallnet.org/main-menu/publications/ elevators, I could too. More importantly, more about you. Following are instructions spectrum/policy-spectrum.html or contact Editorial Director Mark E. when dressed for cycling I had more fun on how to do so: Estes at [email protected]. on the commute, rode faster, and burned AALL Spectrum Submissions more calories. Besides, I hadn’t actually Upload to AALLNET Article ideas for the following issues must be approved by the started work yet while riding the elevator. • Save your photo to your computer. editorial director by the following dates: 2012 Issue Approval Deadline It took awhile, but I changed my • Login to AALLNET. Vol. 17 No. 4 February October 11 attitude about how I should look going • Click on “Edit Profile” (below the No. 5 March November 8 into the building where I work. As law Welcome message). No. 6 April December 13 librarians, we too must adjust our • Click on “My Photo” (second link from AALLNET: www.aallnet.org attitudes about law library collections, the bottom under your membership space, and services—and we need to information). Advertising Representative change them faster than I changed my • Click “Browse.” Innovative Media Solutions 320 W. Chestnut Street attitude about dressing for the commute • Find your photo. P.O. Box 399 to work. • Click “Upload Photo.” Oneida, IL 61467 Telephone: 309/483-6467 True, we have made changes in • You’re done! Your photo should now Fax: 309/483-2371 attitude, or at least practice, about some appear on your profile. E-mail: [email protected] things, often forced by budget constraints. AALL Spectrum is a free benefit of membership in the American For example, many of us have changed Upload to My Communities Association of Law Libraries. Of each year’s dues, $42 is for one year our collection development policies so we • Save your photo to your computer. of AALL Spectrum. Nonmembers may subscribe to AALL Spectrum for • Login to AALLNET. $75 per year. For membership and/or subscription information, please no longer have multiple treatises on the contact the American Association of Law Libraries at the address above. same topic. Frequently updating fewer • Click on “My Communities” under books means you need less space to store “Member Communities.” AALL Publications Disclaimer them, so librarians have changed how they • Click on “My Profile” in the top This publication is provided for informational and educational horizontal navigation bar. purposes only. The American Association of Law Libraries does use space—sometimes giving up book not assume, and expressly disclaims, any responsibility for the stacks to the parent institution for faculty • Click on “Add Picture” below the statements advanced by the contributors to, and the advertisers in, offices and classrooms and sometimes photo box. the Association’s publication. Editorial views do not necessarily represent the official position of the Association or of its officers, repurposing the space for something users • Click “Browse.” directors, staff, or representatives. All advertising copy is subject to want, such as more study areas. • Find your photo. editorial approval. The Association does not endorse or make any Isn’t there a “bicycle messenger in the • Click “Upload.” guarantee with respect to any products or services mentioned or advertised in the publication. elevator” for the electronic component of • You may need to click the refresh collection development policies? Shouldn’t button to see your photo. All content copyright 2012 by the American Association of Law Libraries, except where otherwise expressly indicated. Except as we apply the one-treatise-per-topic rule • You’re done! Your photo should now otherwise expressly provided, the author of each item in this issue has to premier legal databases, too? Many appear on your profile. I granted permission for copies of that item to be made for classroom law firm librarians have already taken that use or for any other educational purpose, provided that (1) copies are distributed at or below cost, (2) author and AALL Spectrum are step; as a public law librarian, I almost identified, and (3) proper notice of copyright is affixed to each copy. certainly will do so within three years. For items in which it holds copyright, the American Association of If law school libraries took a similar Law Libraries grants permission for copies to be made for classroom [email protected] use or for any other educational purpose under the same conditions. approach and subscribed to only one aallspectrum.wordpress.com premier database, they could stop teaching how to search a particular database and

AALL Spectrum I June 2012 1 AALLJune2012:1 5/17/12 3:38 PM Page 2

contents

COLUMNS DEPARTMENTS

From the Editor 01 Next Month in Spectrum 25

From the President 04 Member to Member 35 Washington Brief 06 Views from You 36 The Reference Desk 34

35 Read more Spectrum articles AD INDEX online

Bloomberg Law/ Bloomberg BNA inside back cover LexisNexis inside front cover Oxford University Press 10 Thomson Reuters back cover WANT Publishing 9 13

Meg Butler, mother of Joshiro (left), Heidi Frostestad Kuehl, mother of Grace (above), and others share insights about their leaves of absence.

2 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:50 PM Page 3

FEATURES

07 Public Relations: Student Advisory Councils 28 Boston, Here We Come! Honing your outreach efforts by focusing on your AALL comes together for its 105th Annual Meeting audience By Jonathan Franklin By Deborah Schander

30 AALL Names Andrews Bibliographical 11 Technology and Tradition Award Recipients Managing technology requests using basic Winners to be honored at the AALL Annual Meeting library science techniques By Joseph P. Hinger By Jill A. Smith

31 AALL Member Profile: Joni Lynn Cassidy 13 Taking and Returning from a The president of Cassidy Cataloguing Services is Leave of Absence an independent technical services librarian, Tools and tricks to ease the way cataloging instructor, mentor, and entrepreneur By Margaret (Meg) Butler Interviewed By Jill Yaël Milhorat

16 Entering the Hall of Fame AALL honors Bintliff, Chiorazzi, Hein, and Surrency for professional leadership ANNOUNCEMENTS By Margaret K. Maes 23 There’s Still Time to Renew Your AALL Membership 18 Experimenting with Embedding A law school library embeds librarians in 25 Get a Free Year of AALL Membership with clinics and seminars Nonmember Annual Meeting Registration

By Brittany Kolonay and Gail Mathapo 33 AALL 2012 Business Meeting in Boston

21 The 2011 World Business Forum from 30,000 Feet Why law librarians should make business their business By Holly M. Riccio

24 The Law Firm Consultant The process, the players, and obtaining the most favorable results By Robert S. Stivers

26 The Highest Honor Nancy Johnson and Terry Martin are honored with the 2012 Marian Gould Gallagher Award By Margaret K. Maes

21 AALL Spectrum I June 2012 3 AALLJune2012:1 5/16/12 3:50 PM Page 4

from the president By Darcy Kirk The End of the Row but Not the End of the River

t is hard to believe that my year Futures Summit That report was voted on and passed by as president is almost at an end. My first major initiative was hosting the board during a conference call in IWe have had quite an eventful and the very successful Futures Summit in March 2012. successful row together. I can just see November 2011. A planning committee Many of the items recommended the lights on in the boathouse ahead. chaired by David Mao—former deputy in the report have already been adopted As I anticipate passing the gavel to Jean director of the Law Library of Congress for the July 2012 meeting. Some of Wenger, I would like to thank you for and AALL treasurer, now law librarian of those include reinstating the Association your support and hard work as AALL Congress—set out an agenda that called Luncheon, expanding on “learner- members this past year and for for AALL Executive Board members centric” programming, creating a the opportunity to serve as your to spend two half days with a technology “track” through a partnership president. We should be proud diverse group of our members with the International Legal Technology of what we have accomplished analyzing ways to engage Association, and moving special interest to enhance our profession and newer members, anticipate the section meetings to times that do not our professional Association direction of the profession, conflict with educational programs. in one short year. and revitalize the Association. In addition, the report recommended As Past President Claire I appointed a small group from the that the Annual Meeting Program Germain so eloquently stated, summit to summarize and prioritize Committee become more strategic in its “The role of AALL president plays in the results. That group, Futures Summit focus so it becomes a proactive creator a continuum. Each president picks up Report Drafting Group, headed by and facilitator of programming rather where the last one left off.” I continued Robyn Hagle, librarian at Perkins Coie than a receiver of programs. I am very the work of Past President Joyce Janto, LLP in Seattle, recently submitted its excited about these changes for our and Jean will take on some of my report to the board. Annual Meeting in Boston and future unfinished work. In that way, the The group focused the report on Annual Meetings. leadership work of the Association four goals: (1) advance the relevancy remains as seamless as possible, allowing of law librarianship; (2) increase the Communication and for easy transitions going forward. We transparency of AALL; (3) improve Transparency may have reached the end of the row Association responsiveness and Communication in most organizations with me as coxswain, but I will merely personalize the member experience; is difficult. With a national association change my seat in the boat as Jean steps and (4) provide for crosspollination like ours, there are additional layers in to guide us and I join all of you again opportunities . . . among Association of difficulty in accessing information as a team member. members. In addition, the group over the internet due to geography As I look back on the past year, identified action items to achieve each and diversity of systems. As I stated, I see a time of great activity and success, goal. We are already working on some the Futures Summit identified change, and transition. Some of what of the recommendations, such as the communication (and transparency, we have accomplished together is set out need for better communication and in particular) as a problem. Since below. transparency. I have appointed a small the summit, I have added a weekly group from the board that is charged E-newsletter that comes out on Vendor Colloquium Task Forces with creating a chronological and Mondays in the Members Open Forum I began the year by appointing two task prioritized action plan for submission community. In addition, the monthly forces that were recommended from the at the July board meeting in order to E-newsletter has been expanded to report of the Vendor Colloquium 2011. carry forward that important work. include more information about the The Vendor Colloquium, which was Association and its members (please send held in February 2011, produced an Annual Meeting Evaluation information you would like to share extensive list of recommendations. During the spring of 2011, AALL hired a to Ashley St. John, AALL’s marketing Those recommendations were distilled consultant, Velvet Chainsaw Consulting, and communications manager, at into the report of the Ad Hoc Vendor to evaluate all aspects of our Annual [email protected]). Finally, we are now Colloquium. Two task forces were Meeting, including planning, program sharing the board meeting agenda and responsible for creating first steps selection, and program presentation. materials prior to the board meeting. following recommendations from the The consultants attended last summer’s Members gain access to those materials at report—the AALL Guide to Fair Business Annual Meeting in Philadelphia, where the same time that board members do. Practices Revisions Task Force (chaired by they attended programs, met with Kay Todd, senior legal researcher at Paul individual members, and observed UELMA and Other Hastings LLP in Atlanta) and the Library the operation as a whole. In the fall, Advocacy Successes Procurement Process Improvements Task they released a lengthy report I am most proud of our recent federal Force (chaired by Tracy Thompson- summarizing their findings and offering and state advocacy efforts. Under the Pryzlucki, executive director of the New recommendations for the Association leadership of new Government Relations England Law Library Consortium, Inc. going forward. I appointed a committee Director Emily Feltren, we are forging in Albany, New York, and Katherine of the board, chaired by Diane ahead to create new partnerships, get Lowry, director of information resources Rodriguez, librarian at Hassard AALL’s name out there, and support at Baker & Hostetler in Cincinnati). Bonnington LLP in San Francsico, to the important information policy I look forward to receiving their reports gather input from members regarding initiatives for which we are well known. for the July 2012 Executive Board the report and to make recommendations One of those initiatives—our belief in meeting. for our Annual Meeting going forward. (continued on page 9) 4 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:51 PM Page 5

AALLAAALL 2012:20122: YouYouu Can’t AAordord ttoo MMisMisss It.

/HDUQ/HDDUQ IURP FORVH WR HGXFDWLRQDOHGGXFDWLRQDO SURJUDPV DQGG FKDOOHQJH \RX\RXUU WKLQNLQJ ZLWK VSHDNHUVV OLNH 5LFKDUG 6XVVNLQG G DXWKRU RI 7KHH (QG RI /DZ\HUV" 5HWKLQNLQJ5HWKKLQNLQJ WKH 1DWXUH RI /HJ/HJDOJDO 6HUYLFHV

&RQ &RQQHFWQQHFW ZLWK \RXU SHRSOHH²ODZ OLEUDULDQV IURPDFURVV D WKH QDWLQDWLRQRQ IURP DOO W\SHV RI VHWVHWWLQJVWWLQJV ZKR XQGHUVWDQG G WKHLVVXHV \RXX IDFH HYHU\ GD\

*UR *URZRZ \RXU FDUHHU WKURXJKK LQVSLULQJ VHVVLRQV LQVLLQVLJKWIXOLJKWIXO FRQFRQYHUVDWLRQVYHUVDWLRQV DQG DQ H[SDH[SDQGHGDQGHG QHWZRUN

Join the conversationconversation on Twitter:Twwitter: #AALL12 #AALL12

July 21-24221-24 BostonBostoon, John B. Hynes VeteransVeterans Memorial Convention Convention CenterCenter Save $100 - Register by June 15 aallnet.org/conference AALLJune2012:1 5/16/12 3:51 PM Page 6

washington brief By Emily Feltren See You in Boston!

ASHINGTON, D.C., May Established in 2009, the National Ching of the Digital Access to Legal 15—AALL’s Government Declassification Center (NDC) is tasked Information Committee, and Catherine W Relations Office (GRO) with preparing approximately 385 Dunn of the Government Relations and the Association’s three policy million pages of formerly classified Committee. There will be plenty of time committees—the Copyright records for public release by for your questions. The update will Committee, the Digital December 31, 2013. Many of conclude with the presentation of the Access to Legal Information these records are of great interest prestigious AALL Public Access to Committee, and the to legal researchers. We’re Government Information Award to Government Relations honored to have NDC Director Michele Timmons, Minnesota revisor of Committee—are planning a Sheryl Jasielum Shenberger join statutes and uniform law commissioner, series of programs to sharpen us to discuss how the NDC is and the Robert L. Oakley Advocacy your skills and bring you up to handling the growing backlog of Award to Barbara Bintliff, former AALL speed on the important public policy declassified documents, how it prioritizes president and reporter to the drafting developments currently impacting our records for release, and all the challenges committee for UELMA, in recognition profession. We hope you will join us in that remain. Also, Nate Jones, Freedom of their work to ensure that online legal beautiful Boston and take advantage of of Information Act coordinator for the information is authentic, preserved, and this unparalleled opportunity to network National Security Archive, will assess available permanently to the public. with your colleagues from across the the progress that the NDC has made country and learn how you can make from an outsider’s perspective, and (K2) Building the One World Law a difference. We look forward to seeing Catherine Dunn, Government Relations Library—A Collaborative Approach you there! Committee chair and moderator of this Tuesday, July 24 session, will talk about how to access 3:45–4:45 p.m. Program Series declassified documents and how The Law Library of Congress is Legislative Advocacy Training 2012: researchers can use them effectively. currently constructing a vast online Becoming an Effective Advocate repository of legal and legislative Saturday, July 21 (C5) Hot Topics in Copyright information from all over the world 8:30 a.m.–12:30 p.m. for Librarians called the One World Law Library June 15 registration deadline Sunday, July 22 (OWLL). The Law Library of Congress’ Being an effective advocate requires 3:45–5 p.m. Robert Gee will join us to describe knowledge and skill, and AALL is here In an exciting new format, various components of the OWLL, and to help. The GRO and Government the Copyright Committee will present Tammie Nelson and Tina Gheen from Relations Committee are pleased to a series of presentations on three major the Law Library of Congress will discuss host Michael Verseckes, a former topics in the copyright world today. the proposed technologies for the system. Massachusetts legislative staffer, as our The first presentation will focus on I will explain how AALL member guest speaker for this training program. orphan works and offer advice for contributions to the federal and state Verseckes will discuss, from a legislative locating absentee copyright owners. inventories of legal materials will be used staffer’s perspective, what sort of The second presentation will focus on in the OWLL’s development. Participants advocacy works and what should be copyright claims to state and local will be asked to offer feedback on what avoided. He will offer examples from his government documents and discuss how models for collaboration would be most experience and answer questions about to determine whether a particular state effective to develop and sustain this effective advocacy techniques. document is covered by copyright. exciting initiative. In addition, you will be able to The final presentation will highlight the attend one of two group brainstorming most recent developments in copyright Other Programs of Interest sessions. One session will focus on legislation and litigation, including the (A6) The New FDLP: A Collaborative developing best practices and strategies ongoing Google Books lawsuits and the Future for Government Information for promoting the Uniform Electronic current piracy debate in Congress. Sunday, July 22 Legal Material Act (UELMA) in your 10:45–11:45 a.m. state. The other session will elicit ideas (H1) AALL Public Policy Update: Now that the old print model of from the group for ensuring future law Connecting Members to AALL’s distribution is largely a thing of the past, library participation and collaboration Advocacy Efforts how is the Government Printing Office with the Federal Depository Library Tuesday, July 24 adjusting to the new world of digital Program. 8:30–9:45 a.m. information? On Sunday morning, that This event is free to members, What issues are on AALL’s public question will be answered in a discussion but space is limited. Please RSVP to policy agenda and how are we promoting about the future of the Federal me at [email protected] by June 15. them to members of Congress, Depository Library Program (FDLP) the Executive Branch, and other with FDLP Council member Arlene (A2) The National Declassification organizations? I will moderate a Weible, 2012-2013 Government Center—Will It Meet Our conversation about AALL’s top policy Documents Special Interest Section Expectations? priorities among the chairs of AALL’s Chair Janet Fischer, and Superintendent Sunday, July 22 three policy committees—George Pike of Documents Mary Alice Baish. 10:45–11:45 a.m. of the Copyright Committee, Tina (continued on page 9)

6 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:51 PM Page 7

Public Relations Student Advisory Councils Honing your outreach efforts by focusing on your audience

By Deborah Schander

n most academic libraries, the University (GSU) College of Law We have found that our student largest user-group, the students, Library in Atlanta in August 2010. advisory council members appreciate “Ihave the least input into library We were tasked with creating and the opportunity to share their thoughts decisions and policies directly affecting implementing programs directed at and ideas and are enthusiastic in giving them.” our law students. We offered pizza them. They readily agreed to have their This statement is from an article and workshops. We taught and guest names posted on our website and blog by Candace R. Benefiel, Wendi Arant, lectured. We put out surveys. We began so other students could contact them and Elaine Gass, “A New Dialogue: to get to know our students, and they with library-related feedback. One A Student Advisory Committee in an became more comfortable with us. But volunteered to take care of the white Academic Library,” published The it felt like we could do more. Then came board announcements. Others urged Journal of Academic Librarianship, a trip to the University of Georgia’s us to hold more events in the library volume 25, issue 2. Thirteen years later, law library and a chance to talk with to increase foot traffic. Some have even that claim is probably still true in most our counterpart there, Student Services applied to be graduate research assistants. academic law libraries. We’re all too Librarian Maureen Cahill. We were As Amy Deuink and Marianne busy planning workshops, updating our trading stories, and Cahill told us about Seiler wrote in “Students as Library websites, and deciding between print or her new idea: inviting a small group of Advocates,” published in C&RL News’ electronic to have much time to ask our law students to meet every so often to January 2006 issue: “[s]tudents are students—the ones those efforts are most talk about the library. She was creating excellent library advocates to their peers often for—what they think about it all. a student advisory council. Williams and when they are well informed about the In many law libraries, student I immediately informed her we would be library’s collection and services and have feedback is solicited via surveys. These stealing her idea and appreciated that she a clear, consistent message to share.” surveys collect a lot of good data and didn’t seem to mind at all. We like to think that our clear, allow us to see trends over time, but they In spring 2012, Williams and I, consistent message is that we care also try to cram a lot of questions into a along with our faculty services librarian, about our students’ opinions. limited space, are often only offered once Pam Brannon, put together a list of You may have a few questions if or twice a year, and have low response students we felt would be valuable you’re considering forming your own rates. To complement these surveys, advocates for the library. Our goal was to student advisory council. Following a number of university law libraries have each student group represented and are some ideas and comments you may have begun forming student advisory to include a variety of library users. In find useful along the way. And for a councils, dedicated groups of students the end, we wound up with 10 students: closer look at a blended librarian/student who meet with librarians throughout three 1Ls, three 2Ls, two 3Ls, and two outreach program, see “Reaching the school year to offer feedback and part-time students. We have six men Out and Meeting Needs” by George suggestions on library programs, and four women. Our group includes Taoultsides and Meg Kribble, a case facilities, and resources. This article students who regularly use the library study about Harvard Law School will take a closer look at a few recent and its resources, some who use the Library’s student outreach team examples of student advisory councils library primarily as a study space, and published in the March 2012 issue and offer some suggestions for creating those who do not enter the library much of Spectrum. your own. at all. This idea isn’t limited to academic We went into our first meeting with How Can a Student Advisory libraries, either; even if you don’t have some open-ended questions and allowed Council Help My Library? students, you still have some other type the students to talk. We discovered that Advisory councils serve several purposes. of primary library user. Perhaps you our study rooms were too stuffy, most of They give you direct student feedback can have an advisory council for judges, the council members never look beyond that you can use in planning your library attorneys, or clerks. These principles the top half of our homepage, and they programs and services. This feedback still apply, regardless of your patron base. love free stuff (koozies, coffee, and, well, can even save you time before starting a anything). What was the most effective project. For example, we worked hard GSU’s Student Advisory Council means of communicating with students, to create a “For Students” area of our My co-worker, Austin Williams, and according to the group? A message website with student-targeted content. I began our jobs as reference/student written on a classroom white board. But if so few students look beyond our services librarians at Georgia State Williams and I frantically took notes homepage, what can we do to make and let them keep talking. our website useful to that type of user?

We were focusing our efforts on • Not everyone will be able to attend meet once a month, starting in the fall. something the target audience wasn’t every meeting. What level of turnout Again, take your library’s circumstances using. So now we can reassess how to do you want even after you’ve taken into account. Will students tire of highlight the same services, but this time that into account? meeting too often? How much food can with input along the way. you afford? Do you have to meet in Student advisory councils give How Do I Recruit Members? person for everything? What are some students buy-in with the library. As Again, recruiting can vary from library alternative ways of communicating with Cahill puts it, asking students for their to library. Consider your student students? For example, we have emailed input tells them, “We appreciate all your population, and decide what works best our students a few times between engagement and your feedback, whether for you. You can always change it up meetings, which allows them a chance it’s a lot or a little.” Shira Megerman, again the following year if you decide one to respond when they are available. student services reference librarian at the way doesn’t work. Following are some of University of Florida Levin College of the methods you might consider. Do I Need an Agenda Law’s Legal Information Center in At GSU, we handpicked our first Every Time? Gainesville, also has noted a positive group and emailed them all individually. It usually helps to have an agenda with reaction to their new Student Library Of 11 invitations, we received 10 a few questions to get the ball rolling. Advisory Committee: “They really like animated “yes” replies. We never heard They could focus on a theme (facilities, it, and what’s really great is that they take from one student whom we specifically instruction, resources), or they could be it very seriously.” In her first meeting, picked because we never saw her in the about whatever issues have come up one student volunteered to chair the library; it could be this one student since you last met. Try not to get too tied committee and another offered to be simply has no interest in us. Invitations to a formal agenda, though. You often secretary and take minutes. They even set were also sent to students’ school email get the best feedback when you let the up a second meeting without waiting for accounts, which our law students students wander a bit. a nudge from Megerman. Law students notoriously don’t check. Who knows? are looking for ways to be engaged, and Not every student is going to be Is This Going to Solve student advisory councils give them an interested, but those who are can be Everything? opportunity. powerful allies. We are considering If only! Student advisory councils can Students serve as advocates to other holding elections in future years. fill a much-needed role in your library, students. If you have a small group of At the University of Georgia, but they should be one element in your students actively engaged in the library Cahill reached out to the Student Bar larger outreach efforts. As Cahill notes, and its inner workings, their interest Association president, who emailed the “The library is not something that’s on will spill over, reaching other students. student body on Cahill’s behalf. Cahill students’ minds.” Perhaps they don’t say And over time, an institutional then conveyed her expectations about anything because they think everything’s knowledge will build up. A 3L will the council to those who expressed an fine; perhaps research and the library just tell a 1L that the library’s a great interest. A few dropped out; the rest aren’t priorities in their busy lives. Can place to study, the librarians are really stayed. Cahill is currently mulling over any group, no matter how enthusiastic, approachable, or the library events next year’s selection process. reach those who just don’t care? are worth attending. No matter how In Florida, Megerman held an Nor can you always trust the approachable we are able to make information session in which she enthusiasm of your members. We ourselves seem to students, we will described the committee and her received very positive reactions to our never be their peers. This can be a way expectations. It was then a first-come, question, “Would you attend short of addressing that reality. first-served process. She chose to add library research sessions if we offered an LLM student to the group so that them?” However, they all seemed to How Many Students program’s needs could also be have forgotten that we offered such Should We Have? represented. Since the committee’s programs in the past and they didn’t Many of the student advisory councils opening semester, Megerman has heard attend. I know of have between 10 and 15 from several students, saying they hadn’t members. A few have as many as 20. known about the session but would have Big Returns One law library has more than 40. liked to join. As Megerman says, student advisory There’s no perfect number, but there are Our main university library at councils are about “showing students we a few factors you may want to consider: GSU accepted applications for student listen to what they’re saying and, where • Where are you planning to meet? How members. A graphic was prominently we can, making changes.” They can be many students can that space hold? displayed on the library’s homepage for an excellent public relations tool because • Are you going to feed them during a month. Students were requested to they not only connect students with the meetings? How much food can you complete a brief application and a 200- library in a more meaningful way, but afford? word statement on why they wanted to be they also provide valuable insight into • Do you want your classes to be on the council. This narrowed down the ways your library can direct its future evenly represented? What about pool to those who were really interested. outreach efforts. The cost and time demographics? Other schools have offered open considerations are often small, especially • Do you have a part-time program? membership to anyone interested or in comparison with the return. By When can you meet that might give those who have connections with the inviting a small group of students to those students a chance to participate? student government or student affairs offer their insights about library outreach • Do you have international or joint- office, to name a few other options. efforts, your whole student body will degree programs? Do you want benefit. I representation from those groups? How Often Should We Meet? Deborah Schander (dschander@ • If you invite a large group, how will Most of the councils I know of meet gsu.edu) is reference/student services you ensure that individual voices can two to three times per semester. Our still be heard? librarian at Georgia State University university library’s council is planning to College of Law Library in Atlanta.

8 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:52 PM Page 9

from the president continued from page 4

authentication, preservation, and permanent public access to primary legal materials—is making great progress through the current advancement of the Uniform Electronic Legal Material Nation’s Courts Act (UELMA) at the state level. As I write, the bill has been introduced in six states (California, Colorado, Connecticut, Minnesota, Rhode Island, and Tennessee), and work is progressing in many more. If you are interested in moving Directory - 2013 UELMA forward in your state, contact Feltren at [email protected] for assistance. This work has not only created partnerships between AALL chapters and the AALL Government Relations Office, but it has also created many new Now is the time to order your new edition partnerships at the state level—with state library associations, (available September 2012) state bar associations, and state libraries. AALL is now, more than ever, recognized as the go-to group for protection of access to primary legal information at the state level. Nation’s Courts Directory gives you At the federal level, we are fortunate to have two law librarians speedy access to the nation’s federal, recently appointed to visible and important positions within the government and working in areas related to primary legal state and county courts — in one government information. Now that Mary Alice Baish, former volume consisting of over 400 pages AALL government relations director, is the new superintendent of organized for quick-and-easy reference. documents, we can work even more closely with the Government Printing Office to support public access to government information through the Federal Depository Library Program. An essential reference for law firm And we are working with David Mao to support his efforts to and library. make national, foreign, and international law more accessible to the public for years to come. So once again, I thank you for our year-long row together. The court directory listings you need It has been a lengthy one, but a fun one. And I am confident have never been more affordable that we are steering in the right direction. So when next you climb into a boat with a group of law librarians, remember whether in print, online or smartphone this—sit up straight, relax your shoulders, keep your eyes formats. Plus those on standing order for focused forward, and be ready to row your heart out. If you do that, your boat will move swiftly through the water, and the print version, Nation’s Court you and your colleagues will find success in teamwork and Directory, receive substantial discounts I collaboration. See you in Boston! when ordering the online and/or Darcy Kirk ([email protected]) is associate dean for library and technology and professor of law at the University of smartphone versions. Connecticut School of Law Library in Hartford. Also, we are proud to announce our new service, washington brief continued from page 6 Case Filings Alert. (E1) State Advocacy Strategies: Learning to Connect, Grow, and Survive Case Filings Alert is available free of Monday, July 23 10:45–11:45 a.m. charge. It reports on new cases Protecting law libraries from state budget cuts requires a coordinated strategy, but each state takes a different approach. as they are filed in courts around the Sharing experiences can show what works and what doesn’t country, alerting you to important new in particular circumstances. This program will feature speaker- structured conversation developed through email during the cases at the beginning of the past several months. I litigation process. Emily Feltren, director, AALL Government Relations Office, 25 Massachusetts Ave., N.W., Suite 500, Washington, D.C. 20001 • 202/942-4233 • fax: 202/737-0480 • email: Do not hesitate to contact us [email protected] • www.aallnet.org/main-menu/Advocacy/ for additional information. aallwash.

NationsCourts.com

AALL Spectrum I June 2012 9 AALLJune2012:1 5/16/12 3:52 PM Page 11

Technology and Tradition Managing technology requests using basic library science techniques

By Jill A. Smith

t is a truth reduced almost to a cliché As we continue to use more such as expectations, budget, and the that library patrons often come to technology in our daily work and assist technological acumen of the person I the reference desk convinced they our patrons with using these tools, making the request. know the correct information to find examining the skills and practices that As librarians, we are accustomed to a resource only to find out that they traditional librarianship can contribute using the reference interview as a means are wrong in almost every particular. to a technology discussion may be a to peel back layers of poor recollection, A classic article on the subject, useful exercise. My own job description unintelligible notes, and outright “Oranges and Peaches: Understanding specifically calls on me to research, misinformation. By dialing a query Communication Accidents in the consult on, and assist in implementing back to the point of finding out what is Reference Interview,” contains the story academic technology, but it is clear to required and differentiating that from of a student who comes to the reference me that librarians’ native curiosity and what is asked for, we can find the real desk of a university library seeking a eagerness to assist others can naturally answers our patrons seek. Thus, the same volume called Oranges and Peaches that lead them to be technological problem- tool that turns “I need a book called cannot be found in the catalog. An solvers even if that role is not part of Oranges and Peaches” into “Here is On the inquiry by the librarian unearths the their official job descriptions. Origin of Species” can also turn “I need a fact that the material in question is the webinar” into “Let me get you a Skype seminal work on evolution, and she Reference Interviews account and show you how to use it.” correctly deduces that the student really Just as a reference interview is crucial needs Darwin’s On the Origin of Species. to identifying the information a patron Technology requests are subject actually seeks as opposed to the reference Sorting out a technology request to the same sort of confusion and work the patron believes is needed, frequently requires redirecting an misinformation. A request for a webinar sorting out a technology request inquiry toward the task to be or collaboration tool (to use only two frequently requires redirecting an inquiry accomplished and away from the examples) can mean many different toward the task to be accomplished and tool originally requested. things to many different people. In away from the tool originally requested. addition, since the terminology to The details can matter tremendously describe technology is evolving alongside when recommending one technology technology itself, assertions that begin over another for what superficially Conducting a technology reference with, “I need a . . . ” are often followed sounds like the same request. Take interview has all the hallmarks of a by labels that do not accurately describe webinars as an example: in practical more traditional reference interview: the underlying need any more than a effect, a request for a “webinar” can patrons may insist that you “just get patron request for Buster Keeton on Torts actually mean anything from a simple me the thing I asked for,” they may be or Brown’s Law Dictionary would telephonic conference call with advance embarrassed by their own lack of a clear automatically yield a meaningful result. distribution of slides by email to a idea of what they want, or they may Libraries are becoming increasingly complex, web-based video conference have tried other avenues before seeking involved in the provision of technology among hundreds of participants your help and already be frustrated to their patrons. This may be due to a with presenter-controlled slides, and confused. The keys to solving number of factors, including technology’s multiple methods of asking the these problems are the same in the increasing importance to the storage, presenter a question, and archiving tech suite as they are at the reference cataloging, preservation, and of the presentation for later viewing. desk: patience, good humor, and basic dissemination of information; the Determining the real need and the best questions. Instead of saying, “What sort shifting focus of library schools to tool to achieve the desired result can be a of webinar would you like?” it is wiser include technology throughout complicated calculation based on factors to start with something such their curricula; and the natural as, “I’d love to help you. curiosity and enthusiasm How many people of librarians as a are involved? Do professional class. you want the As an institutional participants to matter, technology be able to ask and librarianship questions? How continue to many presenters overlap as well. are there? Do you It is common, for have a budget for instance, for IT this?” Targeted departments in follow-up questions law schools at an early stage to report to can also help the director you manage of the library.

expectations down the line, as the Here are a few of my favorite free • Prezi: Prezi provides a web- person making the request may begin tools: based suite of tools to create to get more of an idea of the potential • Audacity: Audacity is an audio presentations that look nothing complexity of the enterprise early on. recording and editing suite that like Powerpoint. Utilizing a zoom- If you get a lot of these sorts of requests, offers users an impressive array and-pan approach rather than developing a questionnaire to ease and of effects and tools. Audacity a slide-by-slide approach, Prezi organize planning is essential. can export files to a number of can make distinctive, dynamic different formats, including MP3, presentations and requires a very WAV, and AAC. In the academic small learning curve to master. environment, this application is The details can matter tremendously perfect for making up lost class Assessment when recommending one time by creating podcasts. Just as library services need to be assessed technology over another for • Dropbox: Dropbox creates a by surveys and other feedback tools, what superficially sounds like synchronized, password-protected technology applications should be the same request. folder that is available from reviewed for their effectiveness. No two multiple computers. When a user interactions are alike, and no matter computer is offline, the documents how much a particular technology Other players outside your are still available as local copies tool is tested, new problems (or even organization can introduce further saved to the hard drive. When the benefits) can be discovered by your users. complications. In the case of technology computer comes online again, it used to collaborate or communicate, automatically syncs any changes you may need to assess not only your from the hard drive to the own resources but also those of someone Dropbox server, and those changes No two user interactions are alike, outside your institution. For instance, in turn sync to other computers and no matter how much a if Skype looks like it will meet your user’s when they come online. You can particular technology tool is tested, needs, you have to make sure that the share specific subfolders without new problems (or even benefits) other party involved not only has a endangering the security of the rest can be discovered by your users. Skype account of his or her own but also of your account. Dropbox even that the party has access to a computer lets you undelete a file for 30 days. with a camera and microphone. If you It is ideal for enabling someone to A discussion or survey conducted shortly are bringing an outside presenter into work on a project from multiple after the event for one-time uses, or your institution using technology, the locations without emailing files or throughout the life cycle for longer outside presenter’s ability to use the keeping track of flash drives or for projects, can help alert you to potential technology must be ascertained. If collaborators working together on pitfalls or limitations for future necessary, you may have to secure a project. applications of the same technology. technical assistance from the outside The results can be brought to bear in the party’s IT team to keep things running next technology reference interview you smoothly. Wherever possible, testing tools conduct. Likewise, when new products you uncover will also enable you to arrive on the scene that are superior to Environmental Scanning tailor recommendations to specific the ones you have been using, the Having conducted your reference needs and user abilities. librarian’s ruthless talent for weeding interview, you also need to know what can come into play to keep the virtual resources are available to match the user’s collection of resources in order. request, what the level of expertise required to use them is, and how • Jing: Jing is a fully featured screen No Need for New much they cost. For this, another basic capture application that not only When working with technology, the library technique comes into play: enables you to snap and annotate notion that only new solutions will serve environmental scanning, or the art of still images but also does full- to connect users to answers is an easy looking around to see what tools are motion screen capture with trap to fall into. However, by bringing out there. automatic output into Flash. the most traditional of library science Blogs can be used as powerful You can then embed the Flash techniques to bear on the application discovery tools for new technological movies into a presentation or share of current technology, librarians can resources; Profhacker at the Chronicle them at a free screencast.com help their user bases achieve their goals of Higher Education (chronicle.com/ account. Jing helps me provide and also publicly demonstrate the blogs/profhacker) and Sue Frantz’s clear, effective technical support effectiveness of their training and value excellent blog, Technology for Educators and assistance from my desktop. to their institutions. I • Meetingburner: A new entry into (suefrantz.com), are two such examples. Jill A. Smith ([email protected]. the remote-presentation field, Free software and web services are also edu) is research and instructional increasingly common and effective. To Meetingburner is a simple, cleanly technology librarian at University of minimize searching and save time, I keep designed, web-based tool that a running database of resources that I allows presenters to share their Maryland Francis King Carey School of uncover and where they can be found desktop and be visible to their Law Thurgood Marshall Law Library in to facilitate future requests. Wherever audience on webcam. While Baltimore. possible, testing tools you uncover there are many applications for will also enable you to tailor accomplishing this task, this is recommendations to specific needs perhaps the easiest to use that and user abilities. I have found.

12 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:52 PM Page 13

E E E E E E E E E E E E E E E E E Taking and Returning from a E Leave ofAbsence E E Tools and tricks to ease the way By Margaret (Meg) Butler

(Above) Laurie Daley and baby Finn E E E E E E E E E E E E E E E E

rofessionals returning from vacation typically face long email lists or mountains of advertisements and other mail. Those returning from a medical, maternity, P or other extended absence face those same responsibilities, but with a twist.

When we return to work, we often you are back and what your schedule Lillian Goldman Library in New Haven, spend some extra time catching up with will be, and then, when you are at work, Connecticut, took another approach colleagues. People have questions— make it a point to visit them all and during her leave. She says, “Although they want to know how you are feeling, demonstrate that you are back and I kept in touch with all colleagues by whether the leave was for a new baby ready for action. People take their sending photos and visiting or other medical reason. When there’s cues from how you behave. with the baby, regarding a new baby, people often ask, “Are you If you come back to work work, I checked in with getting any sleep?” These icebreaker and assert your presence as one colleague. Otherwise, questions come first as colleagues gauge you normally would, then I focused on being a new how ready you are to catch up with the your manager, staff, and mom and taking care of situations that may have arisen in your co-workers will receive my newborn. I was absence. Be prepared to quickly address the message that it is back consumed with my new your colleagues’ questions so you can to business as usual.” child and role, and I move on to the work-related issues you Some people find it believed that my work will need to discuss as you catch up and helpful to share photos and could wait. I trusted that carry on with your duties. videos of new babies with their Julie Graves colleagues were capable of “The people who had been filling in colleagues in advance of their Krishnaswami’s handling anything that for me were glad to see me return and official return. Daley emailed daughter, Willa arose—which they were.” resume my duties!” says Laurie Daley, photos of her new baby to her a librarian at Bullivant Houser colleagues. Others elect to visit work Planning Bailey PC in Portland. She for parties—I brought my baby You may be able to ease your return to and her husband adopted in for our library’s July 4th work by planning for your departure. a baby in 2011, and celebration—or to attend Of course, not everybody is able to plan she took off three important meetings. Kate his or her departure. Billie J. Grey, law months and worked Irwin-Smiler, reference librarian from Washington, D.C., used a part time for the librarian at Wake Forest flexible schedule and leave to take care of fourth month. University School of Law her parents at the end of their lives; later, Jennifer in Winston-Salem, North she was diagnosed with cancer of gastric Murray, law Carolina, notes that she had origin, requiring her to be out on leave librarian from co-workers visit her and that for more than six months. “Nobody, not Phoenix, who has during her leave she attended even I, had warning or the chance to taken several cancer- a meeting with the dean after her plan,” she says. related leaves of absence, library director retired. David Hollander, law and legal adds, “Clearly communicate with Julie Graves Krishnaswami, head studies librarian at Princeton University your managers, staff, and co-workers that of reference services at Yale Law School Firestone Library in Princeton, New

E E E E E E E E E E E E E E E E E E E E E E E E E E E

Jersey, took a leave whether that was still a journal training for six journals, moot associated with adopting good idea with so many court outreach, and coordination of the his daughter Jordan. departures from work. reference associate program.” She noted He notes that planning Wanting to remain as well that the process was “pretty easy” for the leave was quite physically visible, we because “we have a very experienced difficult because he decided that I would and knowledgeable reference staff.” had no idea when he work half time during Krishnaswami noted similarly that her and his husband would the fourth month.” colleagues’ professional training and be selected by birth outlook made planning to cover her parents. They got the call Fulfilling duties much easier. when the birth mother had Responsibilities Although in an academic library, six weeks left in her pregnancy, Another area in which planning is Hollander is the only law librarian for giving him six weeks—he thought— helpful relates to the fulfillment of his entire institution, so he and his to plan his leave. But then the baby job responsibilities. I was advised that, supervisor were forced to identify—and came two weeks early! Planning was also when preparing to tell my boss of my train—another librarian to fulfill his more complicated because, “My biggest pregnancy, I should have ready a list reference and related responsibilities. He nightmare was having to tell everyone of the tasks that would need to be also notes that the two library employees that an adoption had fallen apart, so I completed in my absence and those that he manages “are so good, there was very was somewhat secretive until I didn’t could wait until my return. Depending little preparation necessary . . . they need to be anymore.” on your job functions, there are a didn’t need any direction in my absence.” When circumstances permit, there number of ways you can plan for the Daley notes that when identifying are a number of plans to make. First, fulfillment of your job responsibilities people in her law firm who would be it’s best to meet with human resources to in your absence. able to pick up her responsibilities clarify rights and responsibilities. Your Hollander—who was unsure when during her absence, she relied upon HR representative can help you plan for his leave would be taken due to the co-workers, vendor representatives, your time off. Many people combine a uncertainty of adoption scheduling— and other people in the department, mix of donated leave, disability insurance made a calendar of the year’s events to which includes information technology. coverage, vacation time, sick time, etc., provide a roadmap for the person taking Hersch suggests that, depending on the to allow for time off. over for him. Another approach involves leave circumstances, you may be able Murray offers this advice: “If your identifying core job responsibilities, to use other services to manage your leave is medical, it is imperative that such as teaching, collection development, responsibilities. She used mail delivery you obtain and learn as much reference, supervisory duties, etc., and services with good success: “My snail information as possible about all your then identifying who will be responsible mail was sent to me daily via UPS. rights and resources. Short-term for fulfilling those responsibilities. I was able to arrange daily pickups from disability, long-term disability, the Decisions about who will fulfill duties my home via the UPS website so that Americans with Disabilities Act (ADA), are typically in the hands of the important mail could get back to the and the Family Medical Leave Act supervisor of the person taking leave— firm on a timely basis.” (FMLA) are all difficult to navigate. You though this may be more complicated Murray also offers important advice: need to be your own advocate regarding when that person is the library director. “I think you have to trust your staff. those issues or find a trusted person to Kim Hersch, library director for If you have surrounded yourself with be that advocate for you if you are not Howard & Howard Attorneys PLLC good people, they will rise to the physically able. If you are on leave under in Royal Oak, Michigan, took a medical occasion; I promise they will.” the FMLA and it is not intermittent, leave to repair a torn rotator cuff. Another strategy is to complete tasks you may jeopardize your FMLA status She says, “I worked directly in advance of your leave. by attempting to do work during your with the director of HR For example, Irwin-Smiler knew leave.” on the preparation for that the deadline for updating Your HR representative should be my leave. We her institution’s government able to clarify what you can and cannot discussed all of my documents depository profile do. The HR representative may also be duties and delegated would occur during her leave. able to help you plan for your return— responsibility, when In preparation for her leave, he or she may know more about options necessary, to other her library reviewed the you have not considered, such as flexible people.” profile early and made a work schedules, telecommuting, or a When Heidi decision not to make any compressed workweek. Working with Frostestad Kuehl, additional changes. HR, you may also identify a planned coordinator of At a more mundane level, Heidi Frostestad Kuehl’s date of return, though those plans may educational programming Hollander prepared in advance change. and outreach at daughter, Grace by deleting email. He wanted I had planned to return after six Northwestern University to manage his email account so weeks of absence, but I had a difficult School of Law Pritzker Legal Research that nobody would get a returned delivery, and my doctor recommended Center in Chicago, was preparing for a message indicating that his inbox was that I remain home for two additional five-month maternity leave, she met with full. weeks. Daley, on the other hand, had her library director, “and we divided up Frostestad Kuehl took care of several initially planned to take a four-month my work among the reference librarians responsibilities in advance. She pre- leave. However, according to Daley, and our part-time reference associates. drafted a syllabus for her spring advanced “Part way through, my husband and This included teaching responsibilities, legal research course before going out on I started to have conversations about faculty liaison work, reference work, leave in August. She also prepared the

14 AALL Spectrum I June 2012 E E E E E E E E E E E E E E E E E E E E AALLJune2012:1 5/17/12 3:39 PM Page 15

E E E E E E E E E E E E E E E E E E E E E E E E E E E

scripts that were used in the first-year Another option for planning for an Eiseman also used online sites such as research curriculum. absence is putting together a manual. workflowy.com and todoist.com to make By writing a set of policies and checklists. He also describes a couple Communication procedures for job tasks, you leave others other options people can use to maintain Before working with your supervisor to with a set of clear steps they can follow contact with their jobs—have a work ensure your critical job functions are when handling your responsibilities. For laptop, if available, or make sure you can completed in your absence, you have to example, in planning for his paternity log into your desktop remotely. tell your supervisor. How you raise the leave, Jason Eiseman, head of technology As the director of the library, Hersch situation is a personal decision. Some services at Yale Law School Lillian was in daily contact with the people in people prefer to share the reason for the Goldman Library, created a procedure the firm by email and telephone. “Since leave by email. Murray notes that telling laying out the necessary response if the I am the only librarian, I didn’t want her manager by email ensured that the website went down. “It went through them to feel any lack of support while manager had an opportunity to process everything including waiting a few I was gone,” she says. “I wanted my the information before beginning to plan minutes and trying again to trying on a absence to be seamless. It worked well.” for the leave. different computer to finally calling the Others elect to tell their supervisors university IT,” he says. “It also guided Distractions When You Return face to face. Krishnaswami advises, them in diagnosing who to call and what There may be distractions upon returning “Everyone will be very happy for you, to say.” to work beyond the inquiries people but just remember that while you are Murray says, “Any time I have gone make about the reason for your absence, very excited [about having a baby], your out on leave, I have made every effort including your baby, your health, and so to not leave any loose ends. However, leave will likely create more work for forth. You may not be feeling your best. when I have had to leave loose ends, your colleagues, so have the conversation Many librarians I spoke with I make sure to empower when you are able to be mindful of that recommend a slow return to someone within our and will not be offended when your work rather than coming organization with the supervisor is most concerned about back on a Monday and information to working a regular getting your work done.” resolve those loose When adopting, Daley notes that she workweek. Other ends, should it librarians, such as told her supervisor, but like Hollander, be necessary.” she did not tell many people in advance Krishnaswami and Librarians Frostestad Kuehl, about her plans. “It was tough to can use anticipate when I would be leaving, changed their technology work schedules and there were no obvious physical to facilitate changes in me to prompt questions or upon their return. communication, Krishnaswami comments.” Irwin-Smiler, on the other though this may hand, had planned to wait to tell her became more rigid not always work in her arrival and supervisor until after the end of the first to our advantage. trimester of her pregnancy, but her departure times in Before going out on order to drop off and supervisor noticed her morning sickness my maternity leave, pick up her child from and pregnancy-related exhaustion. I drafted weekly emails to My baby, Joshiro daycare. Frostestad Kuehl Murray notes that when telling those prompt my co-workers to found that a more flexible she supervised, she told them face to update me about the library’s schedule with an earlier start to her day face. “I felt this was important because activities in my absence. Although I read allowed her to leave earlier and avoid I believe others respond to your situation the email messages, I still found myself Chicago rush-hour traffic with her baby. depending on how you respond to it. surprised by things that had happened If you were out for nonmaternity If they see you in a positive mood and in my absence. I somehow missed the medical leave, you may find yourself in control, then it is easier for them to message informing me of the problem distracted by medical bills and ongoing relax and not worry about how this is patrons were having with our chat medical appointments. If you were out going to impact them.” Telling people reference service and was surprised on on a maternity leave, issues related to in a group—at a staff meeting, for my return to find out that we had breastfeeding and childcare, including example—ensures that rumors do not fly. stopped the service while evaluating baby checkups, regularly arise. Taking a leave of absence requires clear the situation. Continuing to breastfeed after communication, whether your absence is Other librarians have used returning to work may provide another forced upon you during an obstetrician technology with very good results. For distraction. If you are lucky, you may visit or other doctor appointment or you example, Krishnaswami stored files on have a nearby daycare facility that will were able to smoothly plan for the absence shared network drives to ensure that allow you to come and breastfeed your with known end and return dates. her colleagues had the information child during the day. Otherwise, you Grey explains that when she took her they needed. Many librarians use auto- may elect to use a breast pump. If you cancer-related leave, she had no warning response messages, sometimes with choose to breastfeed, it is important to or chance to plan. However, when you complicated rules, to ensure that patrons, communicate to your colleagues about have opportunities to plan, there are a colleagues, and others are aware of their your availability so they understand that number of approaches that are helpful. absence. Before her leave, Daley got an you are still working. Using signs to Krishnaswami wrote memos for her iPad, “which turned out to be wonderful indicate availability, including expected co-workers “to memorialize my progress for staying connected to what was return (or completion) time, is helpful. and recommend next steps” on special happening at work” during her leave. projects. (continued on page 20)

E E E E E E E E E E E E E E E E E E E E E AALL Spectrum I June 2012 15 AALLJune2012:1 5/16/12 3:53 PM Page 16

Entering the Hall of Fame AALL honors Bintliff, Chiorazzi, Hein, and Surrency for professional leadership

By Margaret K. Maes

our longtime members of AALL will be inducted the Boulder Summer Conferences on Legal Information into the Hall of Fame in July. The Hall of Fame in 2009 and 2010, which inspired published scholarship Fwas created in 2009 to recognize AALL members from other librarians on topics of legal research who have made significant, substantial, and long- instruction and pedagogy. standing contributions to the Association and the Bintliff was previously honored with AALL profession. The Awards Committee is pleased to present Presidential Certificates of Appreciation in 2006 and Barbara Bintliff, Michael Chiorazzi, William S. Hein Jr., 2010. She received the Frederick Charles Hicks Award and Erwin Surrency with this honor. for Outstanding Contributions to Academic Law Librarianship from the ALL-SIS. She is a member of the American Law Institute and a fellow of the American Barbara Bintliff Bar Foundation. Barbara Bintliff is Joseph C. Hutcheson professor in law and director of research of the Tarlton Michael Chiorazzi Law Library Jamail Center for Legal Michael Chiorazzi, associate dean Research at the University of Texas for information services at the at Austin. Her many leadership University of Arizona College of positions have included AALL Law Library in Tucson, has been president, chair of the Academic the editor of the professional Law Libraries Special Interest Section (ALL-SIS), journal Legal Reference Services president of the Southwestern Association of Law Quarterly (LRSQ) since 1999. In Libraries, and president of the Colorado Association of this capacity, he has encouraged Law Libraries. She has chaired and served on numerous other law librarians from all national and regional committees for AALL and its experience levels to produce scholarly work, published chapters as well as committees within the American important research studies, and written his own Bar Association and the Association of American Law contributions to the literature. He co-edited two Schools. Most recently, she was the reporter for the significant standalone issues of LRSQ: the 2002 Law Drafting Committee for Uniform Electronic Legal Library Collection Development in the Digital Age and the Material Act of the National Conference of two-volume Prestatehood Legal Research: A Guide to the Commissioners on Uniform State Laws. Fifty States, Including the District of Columbia and New In addition to her extensive record of service to the York City in 2006. Chiorazzi’s leadership of the journal profession, Bintliff is a prolific scholar, writing and over a 12-year period has helped highlight the major presenting on topics related to legal research, lawyering issues facing the profession and advance the skills, law library administration, faculty status, and conversation on the future of law libraries. academic freedom. Her 1996 article, “From Creativity At his own institution, Chiorazzi began a Law Library to Computerese: Thinking Like a Lawyer in the Fellows Program in 2000, working with the University of Computer Age,” was included in “The Essential Law Arizona School of Information Resources and Library Library Journal,” a 2008 compilation of influential Science to offer a two-year fellowship in law librarianship readings from the first 100 years of Law Library for lawyers seeking to become law librarians. Fellows Journal ’s publication. She received the AALL Spectrum receive work experience in all aspects of library practice Article of the Year Award in 2007 for her article, “The and take specialized courses in law librarianship; to date, Ethics of Electronic Record Sharing,” which she co- more than 20 graduates have been placed in law libraries authored with Georgia Briscoe. Bintliff also organized around the country. As a teacher and mentor to a new

generation of law librarians, Chiorazzi is helping to shape Erwin Surrency the future of our profession. Erwin Surrency, director of the law Chiorazzi is a frequent presenter at AALL meetings; library emeritus at the University of he chaired the Legal History and Rare Books SIS and Georgia Alexander Campbell King served as the AALL representative to the Association of Law Library in Athens, retired in Library and Information Science Education. He has 1995 after a long career as an received three previous awards from AALL: the inaugural academic law library director at two Law Library Publications Award in 1984 (co-recipient), major institutions. His extensive the Call for Papers Award in 1987, and the Joseph L. service to AALL includes a term as Andrews Bibliographical Award in 2007 (co-recipient). president in 1973-1974, but he also served in many capacities as a representative to other associations, as chair of numerous committees, and as William S. Hein Jr. contributor to educational programs. During his AALL Bill Hein Jr. is chairman of the presidential year, Surrency appointed the Task Force on board of William S. Hein & Co., AALL Organization, which ultimately led to the Inc. in Buffalo, New York. His Association’s restructuring and the creation of SISs in longstanding and continued support 1976. of AALL and law librarians has been During the 1950s, Surrency helped found the unwavering since 1976, when he American Society for Legal History and served as its became the public face of the first president. He also served as editor of the American company after his father’s untimely Journal of Legal History (later renamed Law and History death. Hein and the company have Review) for 25 years. The journal annually awards the been regular exhibitors at the AALL Annual Meeting and Surrency Prize for the best article of the year. Surrency’s advertisers in AALL and chapter publications. They have interest in history prompted many of his scholarly sponsored events at the national and regional level, contributions, including articles on American contributed to scholarships and grants, created popular legal literature and federal court history, as well as activities for conference attendees, and supported the bibliographies of the Restatements of the Law and archive of AALL publications. Hein’s contributions to the American Bar Association. He has published or AALL have helped the Association provide better co-authored 14 books, more than 50 articles, and dozens educational opportunities for all its members. of book reviews. His 1990 book A History of American Equally important to law librarians is Hein’s interest Law Publishing is a standard work that all law librarians in bringing the customers what they want and need. should read. Surrency is a founding member of the From his earliest days of visiting libraries to his oversight Legal History and Rare Books SIS and continues to of company operations and his role in setting strategic be a regular contributor of book reviews to the section direction for the company, Hein has ensured that the newsletter. customer’s input is taken into consideration in the Although Surrency retired 17 years ago, he maintains development of new products and services. The creation his interest in law librarianship and his membership in of HeinOnline in 2000 is a prime example of a product AALL. that was not just developed in house but was the culmination of several years of asking librarians what would help them manage their collections and serve the research needs of their users. It has achieved that and Offering Congratulations The Hall of Fame awards will be presented at the AALL more. Business Meeting on Monday, July 23, at the Annual In an age when global conglomerates govern most Meeting in Boston. of a library’s purchasing decisions, Hein’s commitment The members of the 2012 Hall of Fame to his employees, customers, and local community has Subcommittee are Joseph Hinger, Heidi Frostestad kept the company small and customer-driven. Hein’s Kuehl, Elizabeth Moore, and Chair Margaret K. Maes. leadership has promoted excellence in legal publishing Please join the Awards Committee and the Association in and a firm commitment to supporting AALL and the congratulating the 2012 Hall of Fame inductees. I law library community. Margaret K. Maes ([email protected]) is executive director of the Legal Information Preservation Alliance in Bloomington, Indiana.

AALL Spectrum I June 2012 17 AALLJune2012:1 5/16/12 3:53 PM Page 18

Experimenting with Embedding A law school library embeds librarians in clinics and seminars

By Brittany Kolonay and Gail Mathapo

ow do you keep a law director and head of public services, in-class lectures and gain hands-on library relevant to a student embedded in the Juvenile and Special experience working within the offices of Hbody located in a different Education Law Clinic. The students in the Council of the District of Columbia building? How, as a librarian who this clinic assist juvenile clients in the or the U.S. Congress. does not teach, do you reinforce the criminal system with obtaining special importance of legal research? The Charles education services. In the spring of 2011, Getting Started N. and Hilda H. M. Mason Law Library we expanded this by embedding Gail Faculty and library administration at the University of the District of Mathapo, co-author of this article, in the support are vital to the success of an Columbia (UDC) David A. Clarke Community Development Clinic embedded librarian program. Being School of Law has confronted this (CDC), where the student advocates embedded takes time, and you and your situation in the past two years by render transactional services for small boss(es) will need to consider this before embedding law librarians in three of the businesses, nonprofit organizations, beginning to embed librarians. Also, law school’s clinics and a seminar, places and housing associations. depending on your school, it may be where successful legal research skills Brittany Kolonay, co-author of necessary (or just helpful) if your director are important to students. In clinics, this article, was first embedded in the or associate director can approach the competent legal research affects real life clients, and in the seminar, students are tackling academic legal research and writing, often for the first time. So far, faculty and students like the program and ask us to continue it. We love it. Being embedded has allowed us to better connect to faculty and students and the research they’re conducting. We are also fortunate to work with incredibly dedicated professors and instructors who recognize the importance of the work of librarians and the resources of the library. We think our experiences are illustrative of the effort that is required for, and the overwhelming benefits of, an embedded librarian program. Background UDC’s David A. Clarke School of Law is a small law school of approximately 350 law students whose mission is, in part, to “represent the legal needs of low-income District of Columbia residents through the school’s legal clinics.” Each law student spends a total of 700 hours in two of the law school’s clinics starting in the second semester of his or her 2L year. The Mason Law Library is a small law library with six librarians—three in public services, three in technical services. Despite their diverse range of duties, all three librarians in public services, including the two authors of this article and the associate director of the library, are Criminal, Social, and Community faculty member about the program and embedded in clinics. The clinical focus of Justice Seminar in the spring of 2011. your participation in his or her clinic or the law school presented an opportunity Students in this spring semester course course. In our case, our then-director, for librarians to help students understand are required to write a 25-page paper Vicenç Feliú, and Frazer approached the legal research in a practical, firm-like that discusses an emerging issue of social faculty first. Feliú and Frazer had been setting. justice. In the fall of 2011, Kolonay librarians at the school for several years The Mason Law Library began was embedded in the Legislation Clinic, developing relationships with the embedding librarians in the fall semester where the students learn about the professors. Additionally, Frazer was the of 2010, with Helen Frazer, the associate legislative process and drafting through first librarian to be embedded and could

speak about her experiences as put together materials for her first helpful to the students. During one demonstrative of the benefits for the presentation, Mathapo spoke to the semester, some of the student advocates particular course. professors of her clinic and was able to in the CDC had to work on tax issues Once you know the professor give a diagnostic quiz that tested the for a nonprofit client and came to the and course you’ll be embedded in, students’ knowledge of legal research library for research assistance. For communication and observation become basics and D.C. legal resources available Mathapo, this meant examining the key. We discovered that we each had to the students. The cycle of observation, library’s collection to determine what a different experience in our courses communication, and feedback continues available tax law resources existed in depending on the subject matter and to work for us as we move forward into print and online formats. She found type of class, the faculty member’s future semesters. that, due to budget cuts, most of the teaching style, and varying student print resources had been superseded, but abilities and backgrounds. All three What Worked Best she was able to find a wealth of online of us met with the professor of the As with any undertaking, there are sources available. She went further to course before or during that first those things that work and those that inform the student advocates and clinic semester to gauge their expectations of don’t. Giving presentations early in the professors of the available tax law online our participation. All three of us also semester about aspects of legal research resources and met with the student spent time in the first semester observing generally proved to be beneficial. The advocates to show them how to navigate and learning the subject matter. Between presentations served as a helpful way to the resources step by step. what our professors told us they wanted, introduce ourselves and services to the our observations from class, and students by discussing print and online our own research, we tried various library materials that were relevant to Being embedded has allowed approaches to helping students, often the legal topics covered in the clinics or us to better connect to faculty through a combination of guides, course. We found that even if students and students and the research presentations, and individual research did not remember the exact materials they’re conducting. consultations. However, sometimes that were covered, they figured that they it will take time to develop a strong could go to the librarian for help with working relationship with the professor. their research. Consequently, it may take time Kolonay and Mathapo had particular before you’re in front of the students success with adding mini-class Finally, student research in an official capacity. Observation, by exercises and print materials to their consultations worked well for both attending the clinic or course, is still presentations, respectively. Kolonay students and librarians. Students were helpful in this situation. You can still incorporated mini-class exercises for the given an opportunity to meet with a offer assistance to students individually students to work on together into her librarian who was familiar with their and let the professor know whether there presentation to the Legislation Clinic to class assignments, cases, and the are any resources the library has that may bring about awareness of the usefulness resources they had talked about in class be particularly helpful to the clinic or of the resources mentioned in the to help them develop research plans, course. You also have the opportunity to presentation. These also served to introduce them to additional resources, keep lines of communication open with identify issues students might struggle or provide additional assistance on how the faculty member before or after class. with during the semester and broke a best to use resources. Sometimes these For us, the second semester generally long, lecture-style presentation into meetings were mandatory, as they were brought changes for the embedded short lectures interspersed with student with the seminar. However, that decision librarians. Over the course of the participation and questions. Mathapo has to be made by the professor, and first semester, faculty and library had success with bringing print while it makes sense in some cases, such communication had improved, and copies of state primary and secondary as with a long-term research project like students and faculty had provided materials to the class to complement a seminar paper where a librarian can feedback. While we lack a formal the presen tations. This served as a hopefully help students avoid pitfalls and mechanism for student feedback, we reintroduction to the materials students keep them on track, students in clinics assessed from our consultations with may not have seen since they were will often seek help of their own accord students after presentations what they working on their first-year legal research as they have varying filing or other work had found helpful and what was still class exercises. As Verlene Biddings, a deadlines they must meet throughout confusing to them. Faculty also indicated former CDC student, stated, “Print the semester. new materials or presentations they resources often offer alternative search wanted us to include for the second terms which may prove useful, unlike What Didn’ t Work semester. For example, Kolonay’s online resources which only yield For the most part, presentations went presentation during the second semester results based on your chosen search well—but there were challenges. in the Legislation Clinic on D.C. legal terms. Specifically, when searching for Presentations outside of class, whether resources, 50 state surveys, and Bluebook terms in Corpus Juris Secundum, I see mandatory or not, produced minimal citation came about, in part, because alternative search terms I did not attendance. We believe there are two during the first semester she noticed consider using.” The purpose of bringing reasons for this. The presentations several students had situations where print materials to the students was were given early in the semester, often they had to do research in multiple twofold: it would bring the students before students started on substantive jurisdictions, and she let the professor to the library to look for and use print research, making attendance seem know there were library resources that materials, and it increased familiarity less urgent. Students also had other could be helpful to students. with the print versions of the materials, obligations, such as clinic meetings, The second semester also afforded giving students a better idea of what to school organization functions, and work us a better opportunity to discuss with look for online. schedules, which made it difficult for our professors research presentations or Attending the classes also worked them to find a time when they could legal research materials we would like to well because it made us keenly aware attend. We have found that because of provide. For example, in order to of the types of materials that would be the time constraints on students, even

AALL Spectrum I June 2012 19 AALLJune2012:1 5/16/12 3:53 PM Page 20

the normal treat (a free pizza lunch) concept. Although the students were to helpful resources. It is possible to spin did not get students to attend the receptive to the idea of noting their your wheels for hours searching online. presentations. Kolonay found asking research, we found that none of these One conversation with a librarian can students to indicate their availability on approaches guaranteed that the students lead you to print resources that you a calendar during the first class worked followed through with this important may not discover during your online best. The professor could reinforce task without being required to do so by research.” the importance of the presentation. the professor. Furthermore, despite the occasional Additionally, Kolonay could pull aside nasty weather, walking to the new the few students with school conflicts Assessment building has increased librarian in order to arrive at an alternate session, As with any new project, it is important happiness because we continue to feel providing a relief valve that still to measure the success the program is as though we are part of the law school. allowed students to meet their class having against its cost. Primarily, the cost Students greet us by name (and requirement. This time around, for us has been time. It can take up to vice versa), and both students and attendance at the two sessions was near 10 hours a week the first semester to faculty stop us in the halls for brief 100 percent. prepare for and attend the classes. Even conversations. Faculty also continue to Mathapo also faced this challenge after one semester, the preparation level seem pleased with our presence and have during her third semester with the CDC, does not necessarily decrease by much. typically seen improvement in student when part-time evening students made As the students come and go, so do work product because of our presence. up the clinic course. She scheduled two cases, legislative agendas, and research We are consistently asked to return to research sessions outside of class for the topics. Therefore, new materials and our courses, and faculty members have part-time evening students enrolled in spoken up about the success of the legal resources may need to be consulted the clinic, one an hour before and the program to other faculty members. to assist the students. Furthermore, it is other a half hour before the class started. In fact, Kolonay’s participation in not uncommon for the professors to There were no takers. With the support the seminar came about because the of the faculty, in-class presentations increase the amount of involvement professor had heard of the work the about research were planned. We have the librarians have as they grow more library was doing and thought it would determined that holding the research comfortable with our presence in the be helpful to his students. sessions during a time when the students’ class. presence is mandatory is always a good However, the program’s successes A Worthwhile Cost idea. have outweighed its costs. In our case, we can see success in both quantitative The Charles N. and Hilda H. M. Mason At the beginning of each semester, Law Library’s success with our embedded and qualitative terms. In August of 2011, we all made attempts to inform the librarian program has strengthened the the law school moved to a new building students of the value in organizing their library’s ties to the law school while also on campus while the law library stayed research activities. We created a guide on improving student understanding of legal in the old building. With the additional how to create a research log, provided research. We believe the time spent is students with a sample research log, study space in the new building, the worthwhile and look forward to and incorporated a discussion of the library could easily see fewer students, continuing our program and expanding importance of maintaining a record of and librarians could be complete it when and as resources allow. I strangers to students. Instead, our research results during presentations. Brittany Kolonay (bkolonay@ When Kolonay met with students embedded librarian program has helped udc.edu) is emerging technologies librarian working on their seminar papers, she also us increase reference interactions and used a blank research plan and log to student awareness of who we are and and Gail Mathapo ([email protected]) help them organize their future research. what we do. As Biddings added, “The is circulation librarian at the Charles N. Mathapo gave a presentation on tracking biggest benefit from actually coming into and Hilda H. M. Mason Law Library at legal research and created an annotated the library to conduct research is the the University of the District of Columbia bibliography guide to reinforce this access to librarians who can direct you David A. Clarke School of Law.

leave of absence continued from page 15 Remember . . . you are entitled to take your leave—you as a professional librarian to manage One of the most important things to shouldn’t have to apologize. the departure and the return to work keep in mind when taking leave is to be Returning to work is a big effectively. Additionally, your co-workers flexible; don’t try to keep one part of adjustment regardless of whether your will offer their support by taking on your life balanced at the expense of leave was due to becoming a parent, some of your responsibilities and another. Also, communication because of a catastrophic illness or identifying tasks or projects that can is critical; if you don’t have a flexible accident, or because you are returning await your return. I work schedule (arrival/departure/ from military service. It may be the first Margaret (Meg) Butler (mbutler@ telecommuting options), start that time you’ve left your home for more than gsu.edu) is associate director for public conversation before you need it. Don’t a couple of hours in weeks or months. services at Georgia State University College hurry back, keep your brain active while Whether you have nine months of notice of Law Library in Atlanta. you are out, and prioritize your backlog, before your planned leave or no notice attacking one task at a time. Remember, in which to prepare, you have the skills

20 AALL Spectrum I June 2012 AALLJune2012:1 5/17/12 3:40 PM Page 21

The 2011 World Business Forum from 30,000 Feet Why law librarians should make business their business

By Holly M. Riccio

nnovation. Transparency. Change. impact the world. He believes that motivate others. The opportunities for Authenticity. Leadership. in order to be truly successful, we success with this model are almost IFollowership. Purpose. Collaboration. must be transformational leaders, not limitless. Emotional intelligence. Buy-in. transactional ones. He talked about Risk aversion. Succession planning. a concept he developed called your Megatrends. Empower. Community. “True North.” “The key to leadership in the Creativity. Vision. Culture. Trust. 21st century is to empower people.” These are all buzzwords that I heard True North = Values + – Bill George over the course of the two days I spent Principles + Beliefs at the 2011 World Business Forum, a conference attended by more than 5,000 To find your own True North, ask business leaders and executives from yourself what your defining moment Following Bill George was Tal Ben- around the globe. You may ask, why is—what in your life has truly shaped Shahar, who spoke about the concept of should law librarians care about these you and given you strength and positive leadership and why happiness is words? I would argue that caring about conviction? Leadership is really all about good for business. Ben-Shahar teaches a and, more importantly, understanding people’s life stories; successful leaders course on positive psychology at Harvard and implementing these ideas and look at their stories and don’t see and defines positive psychology as the concepts may be the key to law librarians themselves as victims but rather as science of well-being, the essence of staying relevant and successful within people who have overcome adversity. which is focusing on what works. The their organizations. If you know yourself and own your biggest misconception about positive stories, you can create authentic psychology is that it ignores the bad or Two Views on Leadership connections and true relationships with what is not working. On the contrary, The conference started off with two the people around you and create a positive psychology looks at the reality of speakers who had slightly different takes positive leadership culture within your any situation, which includes both what on the topic of leadership. First was Bill organization that will empower others is and isn’t working. In order to make George, one of America’s most respected to step up and lead. What if we, as changes and move forward, it focuses contemporary corporate leaders. His law librarians, could create this kind of on the positives and looks for ways to leadership philosophy stems from the culture within our departments? We leverage those to create more positives. belief that the world’s best leaders are could cultivate a department of leaders So much potential goes to waste in the ones who have an authentic grasp willing to take on new tasks, develop leadership if we only ask what’s wrong— on who they are and how they want to new ideas, and, in turn, mentor and with this model, we can’t get motivation,

commitment, or reach potentials. But if He began by stating that we, as a culture, He started off by saying that we learn to ask questions like, “What am have experienced a gradual reduction of organizations often want the benefits of I good at?” or “What sustains me?” this impulses, meaning that we only see teams but they don’t want to do the allows us to focus on our strengths and things if we have a category for them, work or feel the pain that comes along make the shift from a liabilities model and we need to open up new categories. with it. Lencioni believes that all teams to an assets model. We need to ask ourselves, “What are potentially dysfunctional and that assumptions am I making that I don’t this is inevitable because teams know I am making?” He argues that are made up of imperfect individuals. “When you appreciate the good, the there is no problem that can’t be solved if However, he offers hope in the form good appreciates.” – Tal Ben-Shahar you create a new category or framework of what he calls the “Five Dysfunctions for it. of a Team” and believes that if each One of the examples that Zander dysfunction is addressed, one by one, I had two big takeaways from Ben- uses in his book is the practice of great teams can emerge. Shahar’s talk. “Giving an A.” In addition to being a First, great leaders are able to see that conductor, Zander also teaches music to a seed, if watered and shed light on, will children, and, at the beginning of each “There are a lot of ways to build flourish. If we could see and accentuate semester, he instructs his students to teams, but only a few ways to the positive among those on our staffs write a letter to themselves on the first screw them up.” – Patrick Lencioni and those who work with us on a daily day of class. The letters are all dated the basis, we could better lead and motivate following May, and each one starts out others to perform and live up to their with “Dear Mr. Zander, I got my A in true potential. this class because . . . .” What ends up • Dysfunction No. 1: And second, if the question changes, happening is that each student falls Absence of Trust the reality changes. Management and passionately in love with the person they The kind of trust that has the leadership guru Stephen Drucker once describe in the letter, and the person he biggest impact on teams isn’t the said that what is really needed is to find ends up teaching is the person in the trust that comes from others the right question, not the right answer. letter. This concept can be extended knowing you well and predicting By shifting from asking “What can we outside of the classroom setting—you what you will do but from do to fix what isn’t working?” to “What can give an A to anyone, and, when vulnerability-based trust. If this is working and how can we do more you do, the relationship is completely kind of trust is achieved at the of it?” we can transition from a culture transformed. When you give an A, team level, individuals can and of blame and negativity to one of you find yourself speaking to people not will speak their minds, creating empowerment and positivity. from a place of measuring how they live a powerful dynamic. up to your standards, but from a place of respect that gives them room to fully • Dysfunction No. 2: Ode to Joy Fear of Conflict One of the speakers I was most looking realize themselves and their potential. Zander says that “[the] A is not an Teams need to be willing to forward to hearing was Ben Zander. engage in productive, ideological Zander is the conductor of the Boston expectation to live up to but a possibility to live into.” conflict and have productive Philharmonic Orchestra and co-authored debate about ideas and projects. the book The Art of Possibility, in which The thing I keep coming back to when I think about Zander’s This only works if you have team he describes how art and music can be members who won’t hold back used in the modern world to energize presentation is his energy—his life-force was infectious, and he is so clearly in and are not constantly calculating our interpersonal connections, add value the cost of disagreement. to society, and lead to innovation and love with and passionate about what he the successful adoption of new practices. does. We often spend our time thinking • Dysfunction No. 3: about how to streamline processes and Lack of Commitment market ourselves better, but what if we “If they don’t weigh in, they don’t “For most people, success spent equal, if not far greater, time and buy in.” People need to mix it up is measured in wealth, fame, energy finding ways to engage in and disagree in order to come to a and power. For me, success is activities and experiences that allow us to decision and consensus. If team measured by how many shining align our actions with what really makes members passionately disagree on us come alive? If we were able to do that things that are important to them, eyes are around me.” the process will lead to people who – Ben Zander and encourage those around us in our libraries to do the same, we would are committed to the ultimate begin to radiate energy, and people decision. Ultimately, people just would want to be around us, follow need to know that they were heard If you ever get the opportunity to see us, and champion and support us. and their input was considered. Ben Zander speak, you are in for a treat. • Dysfunction No. 4: Experiencing him live and in person is The Best Speaker I’d Avoidance of Accountability truly transformational. His optimism and Never Heard Of Team members need to hold energy are infectious and inspired everyone Although I now realize that Patrick each other accountable for in that large room to consider how they Lencioni is quite well known, I had their ideas and actions, and this could have a positive impact on the world. never read anything by him or known accountability needs to come from In fact, by the end of his two hours, he anything about him when I saw him other team members (i.e., peer to had the entire audience standing and speak at the World Business Forum. peer) in order to be successful. energetically and enthusiastically singing He is known for his writing and The need to avoid interpersonal “Ode to Joy” in German. speaking on the topic of building discomfort will prevent the team winning teams and developing “healthy” members from holding each other organizations. accountable.

22 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:53 PM Page 23

• Dysfunction No. 5: Lamarre talked about one of the Lamarre also talked about how Inattention to Results teams he is part of, how they enjoy the Cirque du Soleil has a “museum of The pursuit of individual goals process of debating and disagreeing, and horrors” filled with all of the pieces of and personal status within an that someone on the team often assumes failed equipment that they have tried to organization often erodes what the role of fueling the debate just to build and use in their shows over the should be the focus of any make sure that the best idea ultimately years. This museum doesn’t exist to team—the collective results. Team prevails. However, sometimes what he remind them of what went wrong but members need to stop focusing on and others think is a great idea turns out rather so they can look at what they themselves—their staff, budgets, to be a failure instead. Lamarre told the tried and use it as a springboard for new egos—and focus on the team’s audience about a time when they tried to and successful creations. We could all goals and resulting outcome. do a comedy show. Fans hated it—they benefit from adopting this mentality Lencioni believes that a great team felt let down because the Cirque du and reframing our failures as catalysts is the ultimate competitive advantage Soleil name stood for something so for new, better ideas. As one of the other because it produces a group whose best different in their minds. They were speakers, Seth Godin, so eloquently interest is that of the organization. What waiting to be entertained by acrobatics put it, “If failure is not an option, then if we, as law librarians, could identify and physicality and got something so neither is success.” and address the five dysfunctions above, opposite and unexpected. Lamarre allowing both ourselves and our teams to and his team found the lesson in this Not Just Buzzwords become more self-aware and emotionally failure—you can’t mess around with We are all in the midst of continuing intelligent? If all of our team members a brand, and, if they wanted to do to figure out how to deal with and live could become more aware at the something different again, they would in the new economy. Things are in individual level, the team would flourish have to do it under a different brand. a constant state of flux. By arming and the possibilities of what can be ourselves with knowledge and insight achieved would seem endless. from leaders and luminaries from the “We believe that if the creative world of business and beyond, we can Cirque du Soleil challenge is there, then the business continue to learn, grow, and demonstrate It is always tough to be the last speaker will come.” –Daniel Lamarre our relevance and importance to our on the last day, but when you are the organizations. We must look to find president and CEO of Cirque du Soleil inspiration and ideas outside of our organizations and bring those back, but and you also have your performers come What can we, as law librarians, take with our own unique spin and take on and show off their talents, it’s a lot easier away from this? I think we have a very them. This will prepare all of us to take to get and keep people’s attention. strong brand and have developed high on both the challenges and opportunities Daniel Lamarre spoke about his take on levels of trust within our organizations. that will inevitably present themselves managing creativity, which consists of Any other projects, assignments, tasks, as we continue to adapt in this time of three things: or responsibilities we take on need to constant change. I • Invoke the imagination: capturing fit within our established brand. Does Holly M. Riccio ([email protected]) and executing dreams and desires that mean we can’t branch out and do • Provoke the senses: the something that is quite different from is the library and calendar manager for universalities of the creative what our role has traditionally been? northern California at O’Melveny & Myers process Of course not, but it does require some LLP in San Francisco and is in charge of • Evoke the emotions: the strategic thinking about whether it is the Management Mastery Program, a firm- intersection between business, congruent with our existing skill set and wide internal leadership development art, and passion goals for our libraries and organizations. initiative.

announcement There’s Still Time to Renew Your AALL Membership

The new AALL membership year began on to ensure your membership benefits access to the AALLNET members-only June 1. If you haven’t already done so, we continue for another year. content and Law Library Journal and hope that you’re planning to renew your AALL Spectrum subscriptions membership, which both strengthens the Following is the 2012 membership renewal discontinued profession and provides you with essential schedule: For more information or to renew your career resources, such as continuing • June: Final dues invoices mailed out education, networking, and advocacy. A membership online, view the application final set of dues invoices for 2012-2013 • July: Expiration notices emailed to all form on AALLNET at www.aallnet.org/join. will mail out to all library directors for members—individuals and those paid If you have any questions about your their institutionally paid memberships and by institutions membership renewal, contact AALL to all other individual members this Headquarters at [email protected] • August 1: Expired members deleted from or 312/205-8022. month. Be sure to renew before August 1 the AALL membership database and

AALL Spectrum I June 2012 23 AALLJune2012:1 5/16/12 3:53 PM Page 24

The Law Firm Consultant The process, the players, and obtaining the most favorable results

By Robert S. Stivers

law firm consultant contacted me While I have used It’s important to last year, offering to provide a consultants in the course trust your knowledge A review and assessment of my of my career, I haven’t of the fundamental firm’s contractual agreements with done so recently, and it’s concepts you live and LexisNexis and Westlaw and potentially quite clear that I still work with produce significant savings for my firm. have much to learn everyday in Although I eventually decided not to hire from those providing your law the consultant, his inquiry motivated consulting services library or me to survey colleagues and consultants to law libraries and information about the consulting process, the players information center, who currently provide such services centers. including to law libraries, and the pros and cons the people of hiring someone from outside the Lessons Learned with whom organization to provide consulting work. As with any experience that involves you work, their It also motivated me to expand my working with a variety of people and expertise, and their thinking about the ways in which challenges, I learned or relearned some experience. Your knowledge and I might use a consultant to examine useful lessons as a result of considering experience should allow you to make my library and the information services hiring a consultant. sound decisions about when to hire a provided. The first lesson is that as a savvy consultant and when to rely upon One positive result was that consumer of consulting services, you yourself or your team. I discovered there are more than a should define what services you want to On a similar note, it seems to me few talented people currently offering purchase, what the value of the services that any decision to hire a consultant information consulting services. The is worth to you, and what the market is should be the result of careful planning list of skills and services consultants can likely to charge for the services requested. and should facilitate or work within provide in today’s information age is All of this should be done before you the library’s strategic plan. At the time probably limited only by our lack of attempt to hire a consultant. I was approached by the consultant, imagination and finances. It’s obvious The second lesson is to keep an I was in my first month with my firm that many consultants can prove helpful open mind about everything. You never and obviously had not had sufficient in multiple areas. Besides computer- know what you might stumble upon or time to learn about our strategic plan. assisted legal research contracts and discover to your benefit. While the thought of having an negotiating licensing agreements, The result may be looking further outsider evaluate the firm’s online consultants can advise law librarians on for the “right” consultant, deciding to contracts has merit, in this particular a whole range of topics including space forego hiring a consultant altogether, or situation it seemed premature to hire planning, improving operations, adjusting the scope of your project. No a consultant. I felt that I lacked a rebalancing collections, achieving matter what direction you take, spending framework or sufficient context within better cost containment, facilitating some time planning ahead and listening which to evaluate whatever results the information access and delivery, carefully will serve you well. consultant might report. In light of my marketing information services, using I found that each of the consultants recent arrival, would this project really be focus groups, and much more. I interviewed had something useful to a good investment of firm money? I also knew from my experience that the best lessons are often those learned on the job, especially in the early days with a Are law librarians reluctant to use qualified consultants to help us, new employer while immersed in all the especially in areas where we lack experience, expertise, or both? details of a new situation. Interestingly, what I just described is what the consultant or some member of This leads me to a related question: offer in the way of services. However, a the consulting team is often tasked with are law librarians reluctant to use few law librarians indicated that they had doing. Presumably, the consultant would qualified consultants to help us, elected to forego hiring a consultant for have presented a detailed report of especially in areas where we lack various reasons, usually after interviewing the facts in support of his conclusions experience, expertise, or both? If that several consultants. In each case, the and recommendations—but there is is the case, why is it so? Is it due solely librarian decided to handle the project something about discovering the facts to our limited resources, or is there with internal resources or on his or her yourself, especially in a new or unfamiliar something larger at work? own. Their decisions were often based on setting. This article shares the information an assessment of the consulting team, the Nevertheless, I find myself asking and ideas that I discovered as a result project at hand, and the capabilities of the question I posed earlier: why are of my experience with the consulting their staffs. law librarians often reluctant to hire a process and my effort to learn as much Underlying all of this is a third consultant, especially for projects where as I could about the process, the players, basic lesson: trust yourself and your their expertise or experience is limited or and obtaining the most favorable results. experience. nonexistent? Would my initial months

have been better spent or more willing to put into it in the way of In my opinion, the role of the productive if I had hired a consultant? thought, effort, and communication. consultant is what you define it to be. Before any consulting project is The latter approach doesn’t rule out The talented consultant will help you approved, no matter how well the project hiring a consultant but simply brings understand the ways in which he or she may appear to fit within the library’s us back to our original premise. Any can provide you with the best results for and/or firm’s strategic plan, there will project, whether it involves consultants your library and organization if you be questions about how expensive the or not, should be carefully thought out, listen carefully and keep an open mind. I elected not to hire a consultant this time but only after giving serious Your ability to define the scope of the project or what you would thought to the matter, including what a like the consultant to do is critical to the success of your project. neutral but informed third party might bring to the project, spending valuable time listening to consultants talk about their skills and experience, and, finally, checking references and talking with project is likely to be, how long the planned, budgeted, and funded, colleagues about their experiences. Best project will take to complete, how the including your time and involvement. of all, I came away from the process with firm or library will fund the project, the The same goes for your staff. the knowledge that there are several likely outcomes of the project, and the Subsequently, one of my colleagues consultants I would consider hiring potential cost/benefit to the firm. pointed out that a skilled consultant for future projects. I The premise for hiring the consulting evaluating online contracts might also Robert S. Stivers (rstivers@ firm in my example was put forth by provide useful information involving hselaw.com) is manager of information the consulting firm: we’ll save your details about other aspects of the library’s services at Harter Secrest & Emery LLP firm money by examining your collection. He’s correct. The talented in Rochester, New York. online contracts and negotiating more or savvy consultants will provide such appropriate contracts. On the surface information, often after the topic has this all seemed too easy: come along for been raised, discussed, and bargained for the ride and leave the driving to us! in the process of hiring the consultant. While attractive on the surface, with its promise of minimum exertion and Knowledge for the Future significant dollars to be saved, this As I think you can see, much of the Next Month in approach to hiring consultants is full critical work needs to be performed Spectrum of potential headaches. Admittedly, in before the consultant is hired. Your today’s economic environment every ability to define the scope of the dollar is precious, and the challenge to project or what you would like the find budget dollars to pay for consulting consultant to do is critical to the project’s Here’s a taste of what you can look forward services may be steep. Yet organizations, success. This includes the results likely to in the July issue of Spectrum: including law firms, often will consider to be obtained and the cost incurred. • 2012 Day in the Life photo contest winners spending dollars for external expertise, Strategic thinking about whether to especially if the expertise is thought to hire a consultant and the role to be • Twenty no-cost ways to promote law libraries be objective and capable of resolving performed by the consultant are essential • How print resources can be better for the a difficult issue or saving significant aspects of the planning process. Without environment than digital media dollars. This brings me to my fourth it, both parties are likely to find the • Archives and law librarianship lesson. project work less focused and the results The fourth lesson learned is personal! less satisfying. • Deals and dispute resolution You get out of a project what you’re

announcement Get a Free Year of AALL Membership with Nonmember Annual Meeting Registration

Again this year, AALL is offering • Access to specialized information across the country who share similar nonmembers a complimentary one-year created just for law librarians, such as interests and face the same challenges membership when they register for the the AALL Biennial Salary Survey and the AALL Annual Meeting and Conference AALL Price Index for Legal Publications • Discounted rates on all AALL products to be held July 21-24 in Boston. The and services, such as publications, membership includes: • Subscriptions to the monthly magazine, webinars, and online job postings AALL Spectrum, and quarterly journal, • Career resources, such as the online Law Library Journal, to help you keep up Annual Meeting registration is still open AALL Career Center and continuing on the latest trends in law librarianship (www.aallnet.org/conference). Be sure to education to help you learn new skills take advantage of this special offer for to advance in your career • The opportunity to network and nonmembers. connect with other law librarians from

AALL Spectrum I June 2012 25 AALLJune2012:1 5/17/12 8:40 AM Page 26

The Highest Honor Nancy Johnson and Terry Martin are honored with the 2012 Maria By Margaret K. Maes

he AALL Awards Committee is pleased to Histories: A Bibliography of Government Documents, announce the recipients of AALL’s highest honor, Periodical Articles, and Books was published in 1979 and T the 2012 Marian Gould Gallagher Distinguished updated continuously through 2007; a completely revised Service Award: Nancy P. Johnson and Harry S. (Terry) second edition was published in 2012. Her Legal Research Martin. The award recognizes outstanding, extended, Exercises, published in several editions with various co- and sustained service to law librarianship and to AALL. authors since 1986, is used by legal research instructors throughout the country. Similarly, the co-authored Winning Nancy Johnson— Research Skills has been published in multiple editions since Leader, Scholar, Mentor 1991. Her co-authored Georgia Legal Research is considered Johnson has been an AALL leader the definitive work on the subject. since her earliest days in the Johnson’s letters of nomination also emphasize her profession, serving as chair of two strong personal commitment to mentoring newer librarians. special interest sections (SISs) and She taught law librarianship at Clark Atlanta University as president of two chapters. from 1989-2003 and received the Excellent Professor Award She chaired the Special Advisory in 2002. As law library director at Georgia State University Committee on the Economic Study in Atlanta since 1986, she built a first-rate collection and of Law Book Pricing and the Special staff during a period of major change in librarianship Committee on Graduate Education and the legal academy. During that time, she encouraged for Law Librarians. She served on the AALL Executive her staff to be active in the profession and helped create Board and chaired its Strategic Planning Committee. opportunities for research and writing. Several of her former Johnson was honored by AALL as a Hall of Fame inductee staff librarians have moved on to leadership positions in in 2011 and with a presidential certificate of appreciation in academic law libraries and federal court libraries. A letter 2001 for her leadership on the Economic Study of Law from eight librarians currently working for Johnson states, Book Pricing. The Academic Law Libraries SIS recognized “She provides us with a model of generosity, productivity, her with the Frederick Charles Hicks Award for professional growth, and development—she shows us every Outstanding Contributions to Academic Law Librarianship day how to be great law librarians.” in 2009 and the Outstanding Article Award in 2010 for “Best Practices: What First-Year Law Students Should Learn Terry Martin—Pioneer, in a Legal Research Class,” which was published in Legal Diplomat, Visionary Reference Services Quarterly, Volume 28. She was honored by Martin’s career was one of the Southeastern Chapter of AALL (SEAALL) with the transformative leadership at the Service to SEAALL Award in 2007. She has been a leader in institutions where he worked and in the Center for Computer-Assisted Legal Instruction (CALI) the profession of law librarianship. Legal Research Community Authoring Project, and she He served as librarian at Harvard Law received the CALI Excellence in Service Award in 2003. School in Cambridge, Massachusetts, Along the way, Johnson found time to write extensively for 27 years, where his innovations in about topics related to government documents, legal resource sharing and integrated research, legal research instruction, and academic law technology served as models for other libraries. Her acclaimed Sources of Compiled Legislative law libraries, large and small.

2012 Marian Gould Gallagher Award

Martin was a founding member of the New England Martin has promoted law librarianship around Law Library Consortium, established for purposes of the world through international speaking engagements cooperative collection development and resource sharing. and assistance to emerging law libraries in foreign He provided the initial space and administrative support jurisdictions. He developed a unique course in art law for the consortium’s executive director and was that inspired other law librarians to develop their own instrumental in ensuring that membership was open to courses on this topic. Martin served on AALL’s Executive state and court libraries in addition to all accredited law Board and chaired and served on numerous committees schools in the region. Harvard could have remained for AALL, the American Bar Association, and the independent of this type of cooperation, but Martin was Association of American Law Schools. committed to sharing resources broadly and persuading In her letter of nomination, Kathie Price praised his institution to accept responsibility for sharing its Martin for “being ahead of his time in seeing and materials for the common good. Harvard provided working toward preservation of legal materials by materials for filming of the microfiche treatise collection reformatting into microform and digital formats and that later became the digital Making of Modern Law; storing originals offsite, championing the building and Harvard also became the single biggest provider of servicing of foreign and international law collections in materials loaned for filming by the Law Library a global partnership, and opening a new teaching field Microform Consortium. for law librarians while serving as an active law faculty As an early proponent of integrating technology into member.” library operations, Martin headed the campus-wide effort to implement an automated library system for all Recognizing the Winners the Harvard libraries. He was a pioneer in developing The Marian Gould Gallagher Distinguished Service electronic research guides for library users, and he Award was established in 1984 and renamed for its promoted the integration of legal research instruction in first recipient in 1990. The 2012 Gallagher Award both print and electronic resources. He saw the potential Subcommittee is chaired by Margaret K. Maes, and its of access to electronic resources to enhance and preserve members include Heidi Frostestad Kuehl, Elizabeth research collections, described in his 1990 article “From Moore, and Al Podboy. Ownership to Access: Standards of Quality for the The awards will be presented at the Association Law Library of Tomorrow,” published in Law Library Luncheon on Tuesday, July 24, during the AALL Annual Journal, Volume 82. His commitment to preservation, Meeting in Boston. Please join the Awards Committee demonstrated by his push to reformat older materials and the Association in congratulating the 2012 Marian before they disintegrated, also led him to support the Gould Gallagher Award recipients. I development of a high-density offsite storage system Margaret K. Maes ([email protected]) is executive that became a model for facilities at other institutions. director of the Legal Information Preservation Alliance in Martin’s vision of the future of libraries was showcased Bloomington, Indiana. by the renovation of Harvard’s Langdell Hall in 1996, which not only refurbished and modernized the existing space but also provided a center for technology and collaborative work space.

AALL Spectrum I June 2012 27 AALLJune2012:1 5/17/12 8:39 AM Page 28

ALL’s Annual Meeting is A coming to Boston July 21-24. The 105th Annual Meeting promises to be fantastic and include good friends, great programs, the Freedom Trail, clam chowder, and much more. Don’t forget there is a June 15 deadline for the early-bird registration rate, workshops, special interest section-ticketed meals, and Association Luncheon.

Educational Programming and Workshops The Annual Meeting Program Committee (AMPC) listened to you. Boston, We have created a program that includes the hottest topics and those most Here We Come! requested by members. You wanted practical programs, management programs, and technology programs— AALL comes together for its we have those in spades. In the B slot, for example, you can 105th Annual Meeting choose from the following offerings: • B1: The New Generation of Legal By Jonathan Franklin Research Databases: 2012 Boston Sequel • B2: Finding the Future: Position Your Organization for Long-Term Viability

28 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:54 PM Page 29

• B3: Digital Content: The What, Networking and Events contributions to law librarianship the How, and the Where Boston’s Exhibit Hall will feature and the presentation of the • B4: Piercing the Veil of countless innovative products, from prestigious Marian Gould Gallagher Sovereignty: The Sources of publications to technologies, to help Distinguished Service Award. (For International Human Rights you think and plan strategically in your more about the award and its recipients, Law—Part I library. You’ll have the opportunity to see “The Highest Honor,” page 26.) • B5: How Fair Is It? Understanding meet one on one with legal information Highlighting this special event will the Fair Sentencing Act of 2010 vendors to get the scoop on the newest be keynote speaker Karen McCullough, • B6: Finding Your Inner Nancy products and services and get a leg up who believes that enduring success is Drew: Public Records Resources on potential contract negotiations. the combination of talent, attitude, Online In case you need more convincing, relationship building, and, most • Online Bibliographic Services the Opening Reception and daily importantly, the ability to adapt and Special Interest Section (SIS) refreshment breaks will also be held change. Change is happening at a rapid Program: Who Wants To Be An in the Exhibit Hall. pace in all law libraries; McCullough will Acronymaire? The New Game share what you can do to communicate Show for Law Librarians your value and re-engineer your work • Private Law Libraries SIS Program: environment to meet the challenge. Driving Utilization and Firm Coffee Talks are back this year too. Profitability through Resource Everybody knows that the Annual Customization Meeting provides countless opportunities The International Legal Technology to network and learn from other Association (ILTA) also is co-sponsoring colleagues—and this is one more. four programs with AALL at the To keep the conversation flowing in Annual Meeting. On Monday, July 23, Boston, we will hold informal Coffee AALL/ILTA will host Partnering with IT; Talk discussions on Tuesday morning. iCan! Empowering Librarians with iPads Attendees can brainstorm, sound off, and Other Mobile Devices; Current and share their challenges, experiences, Awareness—Delivering the Right News and ideas while strengthening ties to at the Right Time; and SharePoint as their professional community. a Showcase for Library Resources and Are you tired of running around Knowledge Repositories. the convention center and getting to Additionally, workshops are a great a session 10 minutes late? We were. way to get an in-depth experience Members wanted more time to talk without having to pay a second airfare. and network between sessions, so there This year’s workshops, all to be are now 30-minute periods between held Saturday, July 21, are especially programs. This should give you plenty impressive, including RDA for Law This year’s Annual Meeting has of time to chat after one session and still Catalogers; Workshop for Newer a stellar keynote speaker in Professor make it to the next one on time. Academic Law Library Directors; Going Richard Susskind, author, speaker, Mobile: Building Mobile Applications; and independent adviser to major Boston and Beyond PLL-SIS Summit III: The Path to 2020: professional firms and national The AMPC hopes to see you all in A Vision for Change; and Legislative governments. Susskind will speak Boston! Advocacy Training 2012: Becoming an Sunday, July 22. His main area of Keep in mind, the Annual Meeting Effective Advocate. expertise is the future of professional has day passes available. Even if you Attendance for all pre-conference service, with particular reference to cannot come for the whole meeting, workshops is limited, so be sure to information technology. He has worked consider a walk-in one-day registration— register ASAP. on legal technology for more than especially for those in the northeast Poster sessions are another 30 years and has written and edited corridor. educational opportunity at the Annual numerous books, including Expert And for those who can’t make it to Meeting. Poster sessions—research or Systems in Law, The Future of Law, Boston, there will be a live, free webcast other professional presentations delivered ransforming the Law, The Susskind of one program each day, beginning with in the form of large posters rather than Interviews: Legal Experts in Changing the Keynote Address on Sunday, and orally—were such a success last year Times, and The End of Lawyers? member-selected programs on Monday that we are continuing the tradition. Rethinking the Nature of Legal Services. and Tuesday. Recorded sessions will also The posters often use graphics and Susskind also has written more than be available for sale. text to convey ideas in a way an oral 100 columns for The New York Times. We look forward to a great AALL presentation cannot. The poster sessions Also this year, the Association Annual Meeting! I also afford the opportunity to speak Luncheon is back by popular demand! Jonathan Franklin (jafrank@ one on one with the presenters. Some of Join your colleagues for a celebratory u.washington.edu) is associate law the best practical ideas were presented at luncheon following three days of librarian at University of Washington’s last year’s poster sessions, so be sure to stimulating programs, Exhibit Hall Gallagher Law Library in Seattle. check out the posters in Boston and gain exploration, and networking. Don’t valuable tips and tricks for your library. miss the opportunity to honor those being awarded for their outstanding Visit AALLNET for a printable survival guide for Boston!

© 2012 Jonathan Franklin • image (opposite) courtesy of the Greater Boston Convention & Visitors Bureau • image (above) © iStockphoto.com AALL Spectrum I June 2012 29 AALLJune2012:1 5/16/12 3:54 PM Page 30

AALL Names Andrews Bibliographical Award Recipients

Winners to be honored at the AALL Annual Meeting By Joseph P. Hinger

he AALL Awards Committee is pleased to For The Clarence Darrow Digital Collection, announce the winners of the 2012 Joseph the Andrews Award honors the University of T L. Andrews Bibliographical Award: The Minnesota Law Library in Minneapolis, where this IALL International Handbook of Legal Information work was undertaken under the management of Management and The Clarence Darrow Digital Michael Hannon, the library’s associate director for Collection. The Andrews Award is library and educational technology. The presented annually for significant Clarence Darrow Digital Collection publicly contribution to legal bibliographical opened its first phase in June 2010, which literature, measured primarily by its included papers and letters acquired years creative and evaluative elements and earlier by the University of Minnesota, the the extent to which judgment was a University of Minnesota Law School, and factor in its formulation. the University of Minnesota Law Library. For The IALL International Later, in October 2011, the digital Handbook of Legal Information collection was completed with the release Management, the Andrews Award Richard A. Danner of the letters between Clarence Darrow honors the work of 21 authors, along and his wife. This digital collection also with editors Richard A. Danner and includes a searchable database of Darrow Jules Winterton. Danner is the Rufty cases containing all the published opinions research professor of law and senior in which Darrow or his law firm are listed associate dean for information services (during the time Darrow was in practice at Duke University School of Law’s J. there). The digital collection is periodically Michael Goodson Law Library in updated and includes later-published cases Durham, North Carolina. Winterton that quote or refer to Darrow. is the librarian and associate director The Clarence Darrow Digital Collection of the Institute of Advanced Legal Jules Winterton is the first nonprint work to ever receive Studies, School of Advanced Study, the Andrews Award. This electronic University of London, and is associate publication offers both PDF material and professor at the Ghana Institute of original commentary from the largest Advanced Legal Studies. collection worldwide of material by and This work contains 17 chapters about Darrow. This work has been used describing the legal environments in extensively by researchers worldwide as which law librarians work worldwide evidenced in the letters of support for and the policy issues with which these this collection. worldwide law librarians need to The Joseph L. Andrews Bibliographical engage. The IALL International Award was established in 1967 in honor Handbook also provides resources, Michael Hannon of Joseph L. Andrews, reference librarian analysis, and considered studies for at the Association of the Bar of the City of seasoned international law librarians, New York. The awards will be presented at those about to enter the field, and others interested the 2012 Annual Meeting in Boston. Please join in the evolution of legal information in the 21st the Awards Committee and the entire AALL century. The handbook is unique in content, and membership in congratulating the recipients of the no other work has been published that provides 2012 Joseph L. Andrews Bibliographical Award. I such a wide array of information on so many Joseph P. Hinger ([email protected]) is aspects of foreign and international law associate director for technical services at The librarianship. This work provides valuable Rittenberg Law Library at St. John’s University information to anybody seeking international legal School of Law in Queens, New York. information and promises to be a standard work for librarians specializing in foreign, comparative, or international law.

AALL Member Profile: Joni Lynn Cassidy

The president of Cassidy Cataloguing Services is an independent technical services librarian, cataloging instructor, mentor, and entrepreneur

Interviewed By Jill Yaël Milhorat

MEN•TOR•ING “In every art beginners must start with models of those who have practiced the same art before them. And it is not only a matter of looking at the drawings, paintings, musical compositions, and poems that have been and are being created; it is a matter of being drawn into the individual work of art, of realizing that it has been made by a real human being, and trying to discover the secret of its creation.” - Ruth Whitman (American poet)

Q: What is your academic and of Congress Subject Headings in the So far, I have turned out four full-time professional background? 1980s and 1990s. Through my contacts catalogers who didn’t even know they with law firm librarians, I discovered a liked the work until they started my I am what is called a “library baby.” niche providing national bibliographic class. I have been told that I put the I started out as a shelving page in high standards to the private law sector. We “glamour back in cataloging” and school and moved up to circulation opened our first office in Manhattan in “manage to infuse entertainment into clerk and then technical services clerk 1989. Then, on December 10, 1993, a subject that never seemed to have it through college and graduate school. at 6:20 p.m., a staff member and I before.” It just doesn’t get any better I hold an associate’s degree in business were robbed at gunpoint and tied up than that! administration, a bachelor’s degree in in our offices. We left the Big Apple Teaching does not generate a revenue fine arts, and a master’s degree in library the following month for safer, larger, stream comparable with other projects science (1978). My first post-graduation commercial space across the Hudson I could be doing within Cassidy jobs were as a part-time reference River in New Jersey. Cataloguing. But I began teaching librarian at Suffolk County Community From 2003 to the present, I’ve had because I am passionate about what I College and job information center the opportunity to teach cataloging (or do and wanted to inspire others to join librarian for Eastern Long Island, New Introduction to Technical Services) to our branch of the profession. Cataloging York. From there, I continued in various graduate library and information science has long had the unfortunate reputation departments of libraries and eventually students. I’ve taught at Long Island for being the most disliked mandatory ended up in law librarianship and University’s Westchester Campus and core course in library school. I thought technical services. My mentors were C.W. Post Campus; Queens College of if it could be taught by people who loved Barbara Tanzer, Ed O’Connell, and CUNY in Flushing, New York; Kean the work, their enthusiasm might spark Nancy Meyrich of the New York County University in Union, New Jersey; and interest in some of the students. That Lawyers Association. They all taught St. John’s University in Manhattan. From turned out to be true! me “law” to add to my cataloging skills. the classroom, I’ve been able to seduce Mentoring has always been an In addition, Barbara taught me how several MLS candidates over to “the outgrowth of my teaching as internships to laugh at myself and spot the joy in dark side” to become full-time technical are generally traditional in graduate simple things. services librarians and catalogers. programs. This was a fabulous Working for Cassidy Cataloguing, others opportunity to find the students who Q: What was your motivation to have discovered their true calling to were equally passionate and inquisitive to start your own business? librarianship, having not known it yet ensure a new generation of high-quality when they first came on staff. catalogers. There is no better sense I founded Cassidy Cataloguing Services, of giving back to the profession than Inc. in 1985 after 18 months of informal Q: I have heard you joke that to recruit and train our own next contract cataloging projects generation! Training, hiring, and guiding teaching as an adjunct instructor library students via Cassidy Cataloguing for various law firm libraries. There pays about 47 cents per hour. was a need to help small to medium- Services is the norm and basis for our sized law firms adopt Library of So why do it? Why teach or even philosophy as a company—to keep this Congress classification and Library mentor? particular section of librarianship

growing and never stagnant. Cassidy Eva later offered a position in that cataloging Cataloger Donna Rosinski-Kauz co- I first met Eva B. Harris when she department. When I saw him in the taught with me at Kean University and moved up from cataloging assistant hallway of our graduate school the later took over that teaching assignment. to cataloger for a large, multi-office following summer, he smiled (something Clearly, graduates fresh out of library law firm. Her firm hired me as a I rarely witnessed) and approached to school with work experience directly contract cataloger to help Eva get her tell me how well cataloging had worked related to the field on their résumés are sea legs as she took on this new level out for him. A student who seemed more employable. Apprenticing students of responsibility and started library not quite at home anywhere had found gives them that edge. Many Introduction school. We worked so well together a home in technical services. to Technical Services courses focus on that she later moonlighted at Cassidy *Name has been changed the theory of cataloging. But in my Cataloguing to keep her catalog skills experience, and according to feedback sharp as she took on more management Mark from former students and current duties at the now behemoth law firm! Mark Sandford took Introduction to employees, there must be a mixture of It was Eva’s experience with us that Knowledge Organization with me constructing cataloging, such as use of pioneered the idea that catalogers during my last semester at Long Island the MARC formats, in combination working alone or retired from full-time University’s Palmer School of Library with theory for it to “click.” Cataloging positions could benefit from part-time and Information Science on the C.W. is a specialty area that is not easily found hours, with Cassidy as a member of Post campus. Mark discovered by the for an internship. At Cassidy, we offer an a team of collaborating catalogers. end of the first class that he could make intensive opportunity to learn this craft We started to think of our offices as me laugh and moved from the back of from many different perspectives. “The Incubator.” the room to the front for all subsequent All the dedicated Cassidy catalogers classes. By the end of the course, I had have contributed to the careers of many Evelyn derailed Mark’s plans to specialize in talented newcomers to our field. Those Evelyn Rouse Gomez worked full time public librarianship, and he instead catalogers include Paula Perry, Melanie for Cassidy Cataloguing for 13 years. focused on technical services and Kimball, Nancy Sheffield, Cathy Adamo, No one remembers how long she was cataloging for the academic library. Donna Rosinski-Kauz, and Qing Fan. part time before that. Throughout high Cassidy Cataloguing took Mark on We thought it might be fun to share school and college, Evelyn’s goal was to as an intern at the end of his master’s some of these rewarding experiences and pursue a career working with troubled program. At Cassidy Cataloguing, introduce you to a few Cassidy mentees. youth. She advanced steadily at work he expanded his knowledge of cataloging from clerk to onsite supervisor and beyond print materials when he Zoraida trainer to assistant to president. worked with me on a pro bono I met Zoraida Michaud more than Relentlessly, the Cassidy professional project cataloging videos at Ziccolella 22 years ago when she was a student staff set about convincing Evelyn that Elementary-Middle School in Hastings at CUNY’s Hunter College. Due to a she was so good at technical services, on Hudson, New York. He also tax technicality, she and her best friend, she should go to library school instead cataloged legal websites for CassidyCat’s Karen Valinoti, vie for the title of first of continuing her education in the social Digital Law Library. employee of Cassidy Cataloguing. sciences. Eventually, we wore her down, Mark credits his internship with All through their college years, Karen, and she enrolled in the graduate library helping him get his first position as a Zoraida, and I worked together as a and information science school at part-time media cataloger at a public traveling technical services department Queens College of CUNY. Evelyn is library, as well as his current position for law firms and corporate legal now a law firm reference librarian in at the William Paterson University of departments all over New York City. New York City. New Jersey in Wayne. The skills he Zoraida recently called us at Cassidy learned from the Cassidy Cataloguing her “accidental mentors.” After college, Evan* staff made him a perfect fit as the we offered her a full-time position Although I’d been teaching institutes, university’s special formats cataloger. managing onsite services. Truth be told, workshops, and seminars on law Since then, Mark has co-taught she did not set out to be a librarian, cataloging since 1987, I began my cataloging courses with me at Kean having majored in sociology as an academic teaching career as an adjunct University, as well as workshops for undergrad and art history in graduate instructor in 2003 at the Westchester the Connecticut Library Consortium. school. But her years of experience campus of Long Island University’s As a direct result of this mentoring working in law libraries for Cassidy Palmer School of Graduate Library and experience, he is an adjunct instructor of Cataloguing jumpstarted a career as a Information Science, my own library cataloging at Queens College of CUNY legal researcher, and she soon made school alma mater. I taught one of and William Paterson University. the leap to law firm reference. Zoraida the four core courses, Introduction to attended Pratt Institute in New York, Knowledge Organization, a.k.a., Tina where she earned her MLS in 1998, Technical Services and Cataloging. Tina Kiernan and Mark Sandford were specializing in law librarianship. Evan was an A student in my first in the same cataloging class. She had a She is now a solo librarian/CLE semester class who was afflicted with a career in computer programming and coordinator for a mid-sized law firm disability that made it impossible for support before pursuing an MLS degree. in New Jersey. She wrote about her him to respond to questions in class After completing Introduction to career: “Having a library degree has even when called upon directly. But Knowledge Organization, Tina chose to meant that I could have a job anywhere his written work was excellent. So I intern at Cassidy Cataloguing. She was I lived and not just as a law librarian. I’ve encouraged him to consider this area assigned to another pro bono cataloging also worked as a business information of librarianship. project, a newly formed synagogue specialist for Fortune and Money The following semester, Evan library on Long Island’s north shore. magazines, a fact checker for InTouch chose an internship in the cataloging Tina did such a beautiful job for the magazine, and a reference librarian at department of a four-year general studies congregation. She did much more than Kean University in Union, New Jersey.” college. He aced his internship and was catalog the collection. While they

32 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:54 PM Page 33

selected their own low-end library Sharon started the MLIS program this because the focus of this article is not software to create an OPAC, Tina set at Rutgers University within the year. just Joni Cassidy the person and Cassidy parameters, built the MARC import Upon graduation, she landed a job as Cataloguing Services but also the table, taught them how to import records, technology librarian at New York Public philosophy of “paying it forward.” By and finally how to search for catalog copy Library’s Library for the Performing Arts this, I mean that Joni and her entire team in the Library of Congress’ online catalog. at Lincoln Center. It allows her to blend of catalogers are dedicated to engaging in Tina donated many more hours than the skills from her theatrical career with the age-old art of apprenticing students the 120 required to meet her internship her new library career. when they do not have to do so. This one responsibility, and, when she was finally major area makes them stand out from finished, the project leader wrote her a Melissa the crowd. I know because I am a mentee letter of recommendation and thanks for Melissa was a beginning MLS student turned full-time cataloger thanks to Joni all she contributed to the project. enrolled in the Introduction to Technical and her whole team. Tina is now the assistant librarian for Services course I was teaching at Queens Most organizations are willing electronic resources and digital initiatives College of CUNY when we met. The to take students for internships, but for a community college in upstate New first night of class, I got her companion mentoring and apprenticeship go far York. guide dog, Alta, in trouble because I kept beyond that to a much more personal making eye contact with her, thus level. In fact, I may not have been able Sharon distracting her from her responsibility to afford to finish library school and Sharon’s story is one of my favorites. of watching over Melissa. It didn’t take obtain my MLS if Joni did not take the Her first career was as a theatrical long to notice that Melissa excelled at time out of her exhausting schedule to property manager. Working in the theater, organization and classification. I was discuss various available scholarships it was her job to research, identify, so happy to provide a letter of recom- with me. and obtain all props required for a mendation for her when she applied for My first cataloging job was at Cassidy production. While a show was running, a post-MLS associate fellowship at the Cataloguing, where I was “thrown into she would be responsible for making sure National Library of Medicine. the water,” as it were, by being assigned the props were readily available and in After completing the two-year a vast array of assignments. Many had working order for the actors. associate fellowship, Melissa was selected nothing at all to do with law cataloging, She took a clerical position at Cassidy to receive a research fellowship in the and I relished this as I gained flexibility Cataloguing when she was between National Library of Medicine’s Lister and experience. That experience led to a theater gigs. One day, around the lunch Hill National Center for Biomedical full-time position as the catalog librarian table, Sharon mentioned that she was Communications, where she developed for Rutgers University School of Law- thinking of shifting careers but was still medical ontologies. Last fall, Melissa and Newark. Now, back again at Cassidy uncertain which direction to take. We companion guide dog Cora moved to Cataloguing as a researcher/technical asked some questions, and she explained Houston to begin the Ph.D. program at writer, I have been given the opportunity that her favorite part of being a property the University of Texas Health Science to spread my wings, which will give manager was the research to identify the Center. me the confidence to try other areas in correct props for particular time periods, librarianship. I etc. The librarians at the table looked at Interviewer’s Addendum Jill Yaël Milhorat (catsndog@ each other and then enthusiastically Being asked to interview Joni Cassidy optonline.net) is catalog librarian at Rutgers announced that this was reference and was more than delightful for me. I say University School of Law-Newark. research librarian work! announcement AALL 2012 Business Meeting in Boston

General Business Meeting and Members’ Open Forum 13. Resolution of Appreciation Darcy Kirk Monday, July 23, 4:15–5:30 p.m. 14. Other Resolutions Darcy Kirk HCC-Ballroom AB 15. New Business Darcy Kirk 16. Announcements and Adjournment Darcy Kirk Agenda General Business Meeting The reports of the executive director and director of Darcy Kirk, President, Presiding government relations will be available at the meeting and will not be presented from the podium. 1. Call to Order and Introductions Darcy Kirk 2. Adoption of the Standing Rules Darcy Kirk Members’ Open Forum 3. Adoption of the Agenda Darcy Kirk Immediately following the Business Meeting and 4. Report on Elections Deborah Rusin, Secretary adjourning no later than 5:30 p.m. 5. Introduction of New Board Members Darcy Kirk 6. Memorials Darcy Kirk A Members’ Open Forum will be held immediately at the conclusion 7. President’s Report Darcy Kirk of the Business Meeting. The Open Forum provides members with 8. Vice President’s Remarks Jean Wenger an opportunity to raise questions and discuss issues without 9. Treasurer’s Report Susan Lewis following the requirements imposed by parliamentary procedures. 10. 2012 Hall of Fame Inductees Darcy Kirk Action may not be taken during the Open Forum. Issues may, 11. President’s Certificates of Appreciation Darcy Kirk however, be raised and referred to the president for further action. 12. Introduction and Remarks of Special Guests Darcy Kirk

AALL Spectrum I June 2012 33 AALLJune2012:1 5/16/12 3:54 PM Page 34

the reference desk By Susan Catterall

Maes, executive director of the Legal “If the answers to the questions make it I work in a law firm library, and Information Preservation Alliance in clear that the license is for a single user we have a subscription to a Bloomington, Indiana, and AALL vendor and not one user at a time, the librarian Q:newsletter that includes access for liaison. should also discuss with the library director one person to an electronic database. Our the potential consequences to the firm of library director has configured a computer Mike says, “I’d strongly encourage the violating the terms of the license. The in the library so that anyone can come to librarian to get and read the license and librarian might want to ask who in the firm the library and use that computer to access its terms and conditions. Most publishers reviews and signs license agreements and the database. I’m pretty sure our license would consider one license a designated whether the firm administrator or managing doesn’t permit such an installation. What user license that applies to one named partner is aware of the nature of the can or should I do? individual, but the license will spell that license. If the library director is being out. Putting a ‘named individual’ license pressured by someone else in the firm on a public terminal would violate the to make this content broadly available, I understand your concern terms of a named individual license. perhaps having more support from other and sympathize with you. I’d suggest asking the publisher staff members would help make the case A: It’s clear that you want to if the proposed use violates the that this practice is wrong. In particular, the do the right thing, look out for agreement and then confirming librarian might want to express discomfort your library, and protect it from anything they tell you in writing with encouraging patron access to the liability. I’m sure your director so you have a record of the call restricted content and ask how to protect shares the same interests. I doubt he or email. himself or herself in this situation. or she is trying to “game the system”; it’s more likely he or she is trying to “Publishers don’t want to come down “The tone of the conversation should be leverage resources and may have hard on a customer for a stray license professional, not adversarial, and the misinterpreted the terms of the license violation if that violation is a result of a questions should be expressed as an agreement. misunderstanding or is corrected as soon opportunity to learn more about licensing as it is brought to the librarian’s attention. and vendor relations. The librarian might Do you have first-hand knowledge of The librarian is right to do everything to find that the library director appreciates what your license provides, or has your protect the firm from liability or potential the opportunity to reconsider the decision.” understanding come from your director? embarrassment should the publisher need I ask because it would be easy to to make a call to the director.” Mike, Liz, and Margie provide great advice misunderstand the distinction between a and would be happy to speak with you “one user” license and a license tied to one According to Liz, “The library director directly. As I’ve said in the past, we’re specific individual. At one time, concurrent- should set the example and follow the fortunate to have a network of colleagues use licenses were available, but this practice licensing agreement. If the director gets who are willing to offer us assistance. has been largely discontinued. push back from the boss, proving the text I wish you the best. of the relevant part of the agreement The first thing you can do is check with ought to be sufficient to explain his or her Susan Catterall (scatterall@charlotte your director and make sure you have a position. I wouldn’t delegate that duty to law.edu) is reference librarian at the clear understanding of the agreement. This the vendor.” may answer your question and address Charlotte School of Law in North Carolina. your concerns. If it doesn’t, your next steps Margie says, “It is always appropriate for need to be thoughtful ones. You aren’t the library staff to have a full understanding of first librarian to confront this issue, and, the terms and restrictions of any database fortunately, you have support. The members license. So in addition to asking the library of AALL’s Committee on Relations with director for a clarification on the type of Are you in a sticky situation with a Information Vendors (CRIV) are available to access allowed under the license, the colleague? Looking for ways to discuss provide advice and direction. I’ve contacted librarian might ask about passwords, use advancement with your supervisor? several friends, all CRIV members, for of the content for reference purposes, Send your questions to columnist guidance on this question: Michael Bernier, forwarding content or links, printing and Susan Catterall at scatterall@ director of library relations at Bloomberg downloading, etc. These questions can be charlottelaw.edu. BNA in Arlington, Virginia; Liz Reppe, law set in the context of what the librarian library manager at Dakota County Law needs to know in order to provide service Library in Hastings, Minnesota; and Margie to the library’s user community.

34 AALL Spectrum I June 2012 AALLJune2012:1 5/16/12 3:54 PM Page 35

What’s coming up on your reading list? member to member

law librarians when it is published. On my and white movie, A Night to Remember, I am currently personal reading list, I have downloaded to based on Walter Lord’s 1955 book of the reading Flagrant my newly won eReader a copy of Charles same title. After viewing the film I put Conduct by Dale Dickens’ Old Curiosity Shop. Although the book at the top of my reading list. Carpenter, which I refuse to purchase books for an eReader, Watching the movie made me feel like tells the story of I thought it would be fun to read a Charles an eyewitness to the events of that night. Lawrence v. Texas, Dickens novel on an eReader in the 200th I was particularly touched by the tragic fact the landmark 2003 anniversary year of his birth. that the Californian, a ship about a mile decision that struck Sarah K.C. Mauldin away and within easy distance to launch down homosexual —Jean Weerasinghe, director of library a rescue effort, failed to do so because it conduct and services at the Courts Administration misread the distress signals and neglected sodomy laws in the United States and Service in Ottawa to rewind the telegraph machine. The writer overruled the court’s 1986 decision in interviewed many of the survivors and Bowers v. Hardwick. After that I’m moving recounted their first-hand accounts of the on to Island of Vice by Richard Zacks It was bedtime, and I needed a new experience in his book. It has been highly about Theodore Roosevelt’s term as New Kindle book to put me to sleep. I selected rated by historians for accuracy. York Police Commissioner and his quest to No Such Thing As a Free Lunch: rid the city of brothels, gambling halls, and A Brandy Alexander Mystery by Shelly —Sushila Selness, technical services after-hours saloons. Fredman. In five minutes I was laughing librarian at the University of San Diego’s so hard, I woke up my husband. If you Legal Research Center —Sarah K.C. Mauldin, head librarian at like Janet Evanovich, you’re going to love Smith, Gambrell & Russell, LLP in Atlanta Fredman (same formula). “And I’ve never been to Brandy is a puff-piece reporter on the local Boston in the fall!” But I At the top of my TV station and a part-time sleuth who keeps flew there for AALL in July professional reading trying to get herself killed. She has a healthy ‘93 and ‘04 and have the list is an article by interest in sex and a hilarious entourage of chance to return this Professor John friends, family, and former boyfriends. I read summer. In preparation, I’m Willis, “Statutory to the 50 percent page last night and can’t reading Phil Vischer’s Me, Interpretation in wait to get started again. Myself and Bob, the Galen L. Fletcher a Nutshell,” business bio of Veggie Jean Weerasinghe published in the —Judy Geeslin, Research and Information Tales, the most successful Canadian Bar Center manager at Weil, Gotshal & Manges direct-to-video series in history. As a law Review in 1938. LLP in Dallas librarian seeking to create and maintain It is referred to as a “famous article” in new information products, I’m hoping to “Why judges need academics” by the learn a few lessons from the creator of Honourable Karen Sharlow, Federal Court A Night to Remember by Walter Bob the Tomato and Larry the Cucumber. of Appeal, to be published in the Windsor Lord. April 2012 marked 100 years since Review of Legal and Social Issues. Justice the Titanic tragedy. With all the hype —Galen L. Fletcher, faculty services Sharlow gives libraries and librarians a surrounding the 3-D release of James librarian at Brigham Young University great plug in her presentation, so her Cameron’s award-winning movie Titanic, a Howard W. Hunter Law Library in Provo, Utah article will be worthwhile reading for all friend recommended to me the 1958 black

The Hidden Virtues of Being Cheap and Library Outreach and the Italian Easy: Marketing Your Library with Virtual Beef Sandwich Bookplates By Eugene M. Giudice By Whitney A. Curtis and Robert M. Brammer tinyurl.com/7uyjd4s tinyurl.com/78lzkn5 Library outreach is essential to In an era of diminishing library budgets, building an effective, efficient, honoring donors is crucially important. Virtual bookplates are a and relevant library service, be modern and simple method of honoring your donors. This article it in a firm, law school, or explains how virtual bookplates are an easy, budget-neutral way state/county/court library. This of marketing your library externally to potential donors and article highlights some effective techniques that will internally to your administration. It also details how to set up help enhance any library’s outreach program. virtual bookplates from start to finish on a shoestring budget.

AALL Spectrum I June 2012 35 AALLJune2012:1 5/16/12 3:54 PM Page 36

Share Your Views with Spectrum

Many law libraries have interesting or dramatic views of cityscapes, mountain ranges, or beautiful vistas. Others boast amazing interiors, sparkling views facades, or artful landscaping. What views of your library are meaningful to you? Whether it’s the atmosphere surrounding your reference desk or a moment captured on your morning commute, this is your chance to share it with AALL. In order to be publishable, pictures must be of relatively high quality. Although we can work with a print, digital submissions are better. Digital submissions must be high-resolution (300 dpi). Depending on the number of submissions received, we will publish one or two photos in each issue of Spectrum and post them on AALLNET. Photos will be published on a first-come, first-served basis. Publication of a submitted photo is not guaranteed. To submit a photo, or if you have questions, contact AALL Marketing and Communications Manager Ashley St. John at [email protected].

An early morning view of Auckland, New Zealand, with the Waitakere Ranges in the distance on the left and the reaches of Upper Auckland Harbour on the right, as seen from an office window of Russell McVeagh law firm. Photo by Gail Griffin, cataloguing and collection manager. from you

The downtown Charlotte, North Carolina, skyline from a study room at the Charlotte School of Law Library. The study rooms on this side of the library are a favorite with students. Photo submitted by Ashley Moye, metadata and serials librarian.

36 AALL Spectrum I June 2012 AALLCovJune2012:Layout 1 5/16/12 3:36 PM Page 2

2012 NEW PRODUCT OF THE YEAR AWARD from the American Association of Law Libraries

BLOOMBERG LAW, TURBOCHARGED WITH BNA

BNA and Bloomberg Law have joined forces. In the process, we’re revolutionizing how you do research and what you bring to clients. You no longer have to search for a case in one place, look for analysis and commentary in another, then hunt down the day’s business news—and hope you’ve found everything. Now, it’s all presented in one place and seamlessly delivered—for a truly ﬂat fee. We arm you with a more comprehensive, nuanced understanding of a case, a company, an industry, so you can help clients see trends, opportunities and challenges ﬁrst. Ready for a change? Call us for a free demo anytime at 1-888-560-BLAW (2529) or visit us at bloomberglaw.com

8626 BLAW ad for AALL Spectrum-JUNE.indd 1 4/25/124/25/125/12 2:472:47 PMPM AALLCovJune2012:Layout 1 5/16/12 3:36 PM Page 3

1 iation 201 elected S e of the Year ct ries. as th u a br rod rican Assoc

ew P Law Li f N o by the Ame

“WE RECOMMEND OUR OUTSIDE COUNSEL USE IT.”

JENNIFER NICOLITZ LAW LIBRARIAN, FIDELITY NATIONAL FINANCIAL JACKSONVILLE

Controlling legal costs is important to corporate legal departments. That’s why Fidelity National Financial, the nation’s largest title insurance company, uses WestlawNext™ for their legal research. And why they look to partner with ﬁ rms that do the same. “We can trust that ﬁ rms using WestlawNext are going to get the right answer and at the lowest possible cost,” says Jennifer. Hear what Jennifer and others are saying at Customers.WestlawNext.com. Learn more about Fidelity National Financial at fnf.com.

KeepingKeeping SecrSecretsets IntellectualInntellectual PropertyProperty in GovernmentGovernmentt ContractsC ontracts IntellectualIntellectual PPropertyropeerty CCultureulture AP Practicalractical Introduction Introduction to TradeTTrrade Secret Secret Law and Strategy Strategy ProtectingProtecting and EnforcingEnforcing IPIP at the State and FederalFederal LLevelevel StrategiesStrategies to FFosteroster Successfuluccessful PPatentatent and TradeTTrrade SecretSecret DARINDARIN W.W. SNYDER, SNYDER, DAVIDDAAVVIDS S..A ALMELINGLMELING SecondSeecond EditionEEddition PracticesPractices in EverydayEveryday Business B 2012 | 97801997974319780199797431 | P Paperbackaperback | $75.00$75.00 JAMESJAMES G.G. MCEWEN,MCEWEN, DAVIDDAAVIVIDS S..B BLOCH,LOCH, Second EditionEdition RICHARDRICHARD M.M. GRAY,GRAAYYY,, JOHN T.T.L LUCASUCAS ERICERIC M.M. DOBRUSIN,DOBRUSINN, RONALDRONALD A. KRASNOW KRASA NOW FalseFalse AAdvertisingdvertising and and the Lanham Act Act 201220012 | 97801997511129780199751112 | P Paperbackaperback | $200.00 2012 | 97801997602997801997602929 | PaperbackPaperback | $175.00$175.00 Litigating Section 43(a)(1)(B)43(a)((1)(B) THOMASTHOMAS M.M. WILLIAMSWILLIAMS BusinessB MethodMethod and SoftSoftwareware Patents Pateents PatentPatent Application Applicatioon Drafting Drafting 2012 | 978019977258297801997725822 | P Paperbackaperback | $195.00$195.00 AP Practicalractical GuideGuide A PracticalPractical GuideGuide MORGANMORGAN D.D. ROSENBERG,ROSENBERG, RICHARDRICHARD JJ.. APAPLEYLEY MORGANMORGAN DD.. RROSENBERGOSENBERG U.S.U.S.P Patentatent PProsecutor’srosecutor’utor’s DDeskesk RReferenceeference 201220012 | 97801999079159780199907915 | PaperbackPaperbbackk | $185.00$185.00 2012 | 9780199927258978019992725858 | PaperbackPaperbbackk | $165.00$165.00 2012 EEditiondition JOSHUAJOSHUA P.P. GGRAHAM,RAHAM, THOMASTHOMAS G.G. MARLOWMARLOW TradeTTrrade Secrets Secrets InternationalInternational Trademark TTrraddemark Classiﬁcation 2012 | 97801999266889780199926688 | PaperbackPaperback | $225.00$225.00 LawLaaw and PracticePractice A GuideGuide to the NiceNice AAgreementgreement SecondSeecond EditionEEddition FourthFFoourth EditionEEddition IntellectualIntellectual PPropertyroperty Law and PPracticeractice in IIsraelsrael DAVIDDAAVIVID W.W. QUINTO, QUINTO, STUART STUART HH..S SINGERINGER JESSIEJESSIE NN.. ROBERTSROBERTS ERANERANL LISS,ISS, DANDAN ADIN ADIN 201220012 | 97801997675719780199767571 | PaperbackPaperback | $225.00$225.00 2012 | 9780199812868978019981286868 | PaperbackPaperback | $175.00$175.00 2012 | 97801999174199780199917419 | P Paperbackaperback | $225.00$225.00

WORLD MANUALS ON INTELLECTUAL PROPERTY Equerion Information Services Corporation and C. ADRIAN ZAPATERO Edited by ERWIN CORTAGERENA

Patent and trademark professionals need complete, reliable and up-to-date World Manual on Utility Models, World Manual on Trademarks 2012 World Manual on Patents 2012 Industrial Models, and Designs 2012 9780199925988 9780199925971 information on the local IP practice for 9780199925995 5 Volume Kit | 4586 pages 6 Volume Kit | 5618 pages countries throughout the world in order 3 Volume Kit | 3226 pages 2012 | Price: $795.00 2012 | Price: $1,095.00 to protect their IP assets globally. 2012 | Price: $595.00 To satisfy that need, Oxford University Press and Equerion Information Services have partnered to publish the World Manuals on Intellectual Property. Updated and reissued annually in 3 convenient paperback multi-volume sets, each including the practice, proceedings, and application handling for patents, trademarks, and utility models in more than 200 jurisdictions. The information is collected from ocial trademark and patent oces, specialized publications, and websites. A worldwide network of local associates in more than 100 law ﬁrms is used to verify the accuracy of the data. Regular electronic updates are available for subscribers between editions via the Equerion Information Services website, which provides readers with the most up-to-date and reliable content available.

ToTo place yyourour ororderder or for moremore information visit www.oup.com/uswwww.oup.com/us oror call youryour librarylibrary rrepresentativeepresentativve at 1-800-621-800-624-01534-0153 3