The trusted voice of the auto industry for more than 25 years Issue 17-2013 20 September 2013

In this issue p 8 App stores vehicle details Independent tests p 14 Recovering from quakes p 16 Saddling up for charity key to road safety p 17 Review into CIN cards p 18 Raising flag on damage nspections for commercial now awaiting the first draft impacting on road safety. vehicles need to stay report into how the new regime The draft COF model, which p 26 Inside small car market independent so high on-road will work, which could include they will probably get first glance Istandards are safeguarded. opening the inspection market to of at the end of this month, may That’s the message being commercial operators. outline the way forward with non- sent to the government from But there are grave concerns independent service suppliers or the country’s transport service that if independence in the COF having inspections at other sites. delivery agents (TSDAs). system is lost, there could be dire “With strategies such as The Ministry of Transport consequences for the fleet’s safety. Safer Journeys, and heavier and (MoT) has already announced the The TSDAs are offering to be larger vehicles on our roads, variable frequency of certificates more flexible in how inspections it’s imperative standards are Trusted for of fitness (COFs) will be amended are provided as part of the maintained to mitigate safety to three to nine months from the Vehicle Licensing Reform (VLR), issues,” says Frank Willett, general over 25 years current three to 12 months. which the government says manager of VINZ. Freephone: 0800 435 7868 [email protected] • www.protecta.co.nz VINZ, VTNZ and the AA are aims to reduce costs without [continued on page 4] BMW’s all-electric i3 Faster uploads onto website promotes sustainability rastically reducing the Darren Wiltshire, head of Trade to each other and this has been the time it takes to upload Me Motors, told Autofile the new case for some time.” listings and expanding computer system for faster uploads Now it’s a matter of Dsearch engine parameters are should be operational by October. Dealerbase operating with among the projects Trade Me “The quicker uploads mean the API system instead of the Motors is spearheading. moving away from AutoBase’s four- previous feed. The company says changes hour feed so it takes 15 minutes to “It can be instantaneous being developed will improve the make changes to listings,” he says. but with the processing website’s usability and how it works “With our applicant programming of data we’re saying 15 p10 for dealers and buyers. interface [API], two systems can talk [continued on page 6] ACCESSORY BUNDLING Retro Vehicle Enhancement MORE SALES CREATE AN www.rve.co.nz EXCLUSIVE MODEL MORE PROFIT 0800 RETRO 4 U FOR YOUR BRAND CUSTOMERS FOR LIFE

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System needs to retain integrity he government listened to owners knew what a safe heavy motor industry concerns in vehicle was. August about one aspect of It added a safety checklist theT Vehicle Licensing Reform (VLR), developed with the transport sector but the big question is will it take would help, which says it all really. Editor Advertising on-board its misgivings again? Those comments were made Darren Risby Brian McCutcheon [email protected] [email protected] The views of the AA, VINZ, VTNZ in relation to the frequency 021 137 5430 021 455 775 and Motor Trade Association came changes, not what will amount to to bear fruit when the Ministry deregulation if some commercial Journalist Designer of Transport (MoT) delayed the operators are allowed to issue COFs. Cameron Carpenter Adrian Payne [email protected] [email protected] warrant of fitness (WOF) changes. The transport service delivery The government announced agents (TSDAs) aren’t anti- Autofile is also available as an electronic copy via email. If you’d like to receive electronic October 1 was the date for the first competition, in fact they welcome it copies please send an email with your name and organisation to: [email protected]. Back copies are also available on request. phase of the new regime, but that by responding to market changes. will now be January 1. They are offering more Copyright: Published twice monthly by 4Media, PO Box 6222, Dunedin 9059 All statements made, although based on information believed to be accurate and reliable, The variable frequency for flexibility in the way inspections are cannot be guaranteed, and no liability can be accepted for any errors or omissions. COFs will reduce from three to 12 carried out and there have been Reproduction of autofile in whole or part, without written permission, whether by xerography or any other means, is strictly forbidden. All rights reserved. months to three to nine months, suggestions of “mobile testing” but what has yet to be announced at operators’ premises, which the is if they will remain independent. TSDAs can’t currently do because That’s because it affects so many the rules don’t permit them to. Kiwis. According to the NZTA, there At the moment we have a were roughly 2.3 million cars out of regulated environment where about 3.42m licensed vehicles on intervention ensures safety HAPPY our roads in June 2012. outcomes. It’s a system that’s fit for WITH YOUR CURRENT Major campaigns – for and purpose and mitigation against it is against pushing many WOFs out from merely window dressing. ARE YOU VEHICLE SUPPLIER six to 12 months – made headlines, Compliance costs appear to be ? while the mainstream media showed overstated by some operators and WHAT YOU GET WITH some interest, albeit superficial. it’s unlikely savings will be as big as What’s not such a political hot the government believes. potato with voters is the certificate Most of the heavy-vehicle of fitness (COF) regime, which industry values the role applies to around 427,000 trucks independent inspectors have in the RELIABILITY and some other vehicle classes. process as a safeguard for it and First choice for NZ dealers for 20 years The variable frequency for road users in general. EXPERIENCE COFs will reduce from three to 12 The current regime isn’t Our buyers are knowledgeable about NZ dealers requirements months from three to nine months, broken, but if it does buckle under but what has yet to be announced the pressure of change what will CHOICE 100,000 vehicles per week available through our auction search engine is if it will bin their independence. the results be? Quite frankly, allowing operators Put simply, more deaths on our STOCK READY FOR SHIPPING Extensive range of pre-purchased stock available for shipping NOW to ensure heavy-vehicle in-service roads because big rigs are safety is utter madness – there unforgiving against the metal bodies PEACE OF MIND All vehicles Ramp Inspected before departure are no guarantees commercial of cars and fragile shells of humans. considerations will not overtake the Let’s hope someone at the TRUE DEALER WHOLESALE integrity of inspections. Beehive realises this, or perhaps Fixed fee includes all Japan side: transport, documents and taxes In its submission on the Land the wrong decisions have already STRICTLY DEALER ONLY Transport Rule: Vehicle Standards been made. Heiwa Auto never sell or export vehicles to private buyers Compliance Amendment (No Reece McKerrow Ph: 021 988 727 Greg Bardsley Ph: 0279 363 595 2) 2013, Federated Farmers said Darren Risby www.heiwa-auto.co.nz education was needed to ensure Editor

www.autofile.co.nz | 3 news

[continued from page 1] Mobile inspections put forward “For example, if a large, heavy rig fails in service, the results can be catastrophic.” The TSDAs have emphasised the advantages of independent inspections to VLR officials and are resisting opening the market to what would amount to the deregulation of how the COF is supplied. “We’re hoping the government and its officials can see the benefits of the current testing regime,” Willett told Autofile. The industry believes independence must remain because of the many risks that could be A vehicle going through its certificate of fitness created if this principal is abandoned. inspection at VINZ’s testing station in Nelson “The extent of commercial pressure in the commercial vehicle this, some lanes still sit idle because tune what’s needed, maintain independence from COFs will sector – and expanded costs, the timing of when customers want the COF’s integrity and mitigate place more emphasis on self- auditing and training that would to go in can’t be controlled. the risks by having independent regulation with a big investment be needed to maintain standards – The TSDAs could also offer testing in more locations. needed in auditing, compliance mean there would a greater risk of inspections outside the working “Our core business has been and enforcement – and without negative outcomes with more COF hours COFs are presently provided supplying inspection services and those safeguards, it could be hard to providers,” he says. and at different locations. third-party tests for nearly 20 years. protect the integrity of inspections. “There would also be added “We understand the industry It feels most operators with costs for the NZTA in regulation has suggested current service good safety practices will take the to ensure the right outcomes are providers can operate in a more same professional approach to achieved, and it would have to flexible manner,” says Willett. Crash statistics fleet safety as they do now, but it’s manage more relationships than “Throughout Trucks are over-represented in crashes. naïve to think everyone will do the just dealing with the three current conversations with the VLR They are involved in 15 per cent of fatal right thing. crashes, but only make up about three per cent organisations. team and independent “These changes will turn of the fleet – or six per cent of the total distance “The TSDAs and the industry, players, it appears travelled by vehicles. the industry upside down all such as the Road Transport Forum, many fleet operators Seventy-two per cent of people killed in accidents for the sake of around $26 are arriving at the same assessment and repairers have with them are other road users. million,” says VTNZ. and that’s independence needs to gone somewhat cold Although truck drivers are generally responsible “You have to ask if it’s be retained.” on providing inspection for about 50 per cent of serious accidents and 33 worth the increased risk and The TSDAs acknowledge there services themselves or per cent of fatal accidents, the consequences disruption to a system that of incidents involving them are greater for can be more flexibility in the way maintaining inspections at already works very well.” other road users. COFs are provided. their own facilities. source: Truck Crash Facts Report 2011, Chief executive Mike Walsh has Looking back to previous COF “We can open up, however. We Ministry of Transport already floated the idea of “mobile reviews, concerns were raised have the ability to provide third- COFs” in connection with the about the cost of travel, waiting party inspections and carry out “VINZ is already an experienced proposed 60 per cent sale of VTNZ times and rechecks, but cost COFs at other locations. third-party site inspections to Stuttgart-based DEKRA SE. savings have since been made. “We’re open to a more flexible provider and we could easily He says the current regulatory For example, VINZ has removed way of providing services and it introduce COF mobility. We have regime restricts the TSDA from the requirement for operators to would be up to the NZTA to allow vast experience in independent doing this, but offering tailored, book inspection times. Even by more flexibility within the rules. testing and we’re already mobile.” on-site services at some time in the providing extra capacity through “This is an opportunity to fine Meanwhile, VTNZ feels removing future would be backed by DEKRA. 

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 The AA also thinks – in the best heavy vehicles will be eligible to Other submitters noted safety Transport officials said interests of road safety – that COFs have a COF applied from a range of standards must be maintained decreasing the upper limit of the should continue to be performed three to nine months, decreased under any changes. variable frequency from 12 to by the TSDAs and greater flexibility from three to 12 months, with a Federated Farmers, while nine months would allow the COF in the provision of inspections six-monthly default. backing the proposal, said regime to better reward operators should be avoided. The government says extending education was needed to ensure with good safety records while “The segregation of COF and the inspection frequency will heavy vehicle owners knew what a still targeting safety risks. repair services removes any risk encourage and incentivise safe vehicle was. The default inspection of safety being compromised and operators to maintain safe vehicles. It believed a comprehensive frequency would remain at six ensures consistency across the This change received 48 safety checklist developed with the months because the risk profile network,” says Mark Stockdale in the AA’s VLR submission. “We do, however, think it’s reasonable to help reduce “If a large, heavy rig fails in compliance costs for heavy and commercial vehicle operators by service, the results can be permitting TSDAs to do minor repairs or issue COFs for minor catastrophic.” – Frank Willett, VINZ defects without a recheck.” submissions and was supported transport sector would help. of the heavy fleet didn’t justify FEEDBACK TO BEEHIVE by most, including the Motor Trade A small number of submitters changing it. The summary and analysis of Association (MTA), VTNZ and VINZ. opposed the COF changes. These “Risk varies with vehicle type, submissions on the Land Transport VTNZ and the MTA supported ranged from the current regime size, use and mileage,” they stated. Rule: Vehicle Standards Compliance the proposal as long as the six- should stay, to those who believed “As the make-up of the heavy Amendment (No 2) 2013 covered month frequency remained as the the frequency range should be and commercial fleet is complex, the proposal to change the variable default and average, while VTNZ extended, or a change of ownership the opportunity to set different COF inspection frequency. called for independent inspection inspection with a maximum vehicle defaults for different categories of From July 1, 2014, well-maintained requirements to remain. life should be adopted. vehicles is limited.” The Hunt is on for new Isuzu Utes Dealerships Isuzu Utes are arguably New Zealand’s fastest growing automotive brand in 2013. Their utes are solid, reliable, built by a truck maker and suit Kiwis’ off-road needs. Due to the brand’s growing popularity, Isuzu Utes NZ is seeking suitable business partners to seize franchise opportunities in: • Auckland (North Shore) • Tauranga • Taranaki • Dunedin Applicants are invited to submit their Expression of Interest. The successful organisation will have a proven track record and be able to illustrate the investment required to deliver the best brand experience. Isuzu Utes New Zealand has a strong focus on dealership profitability and you will have access to industry-leading training and product. Apply in confidence to Murray Greenhalgh, General Manager Isuzu Utes New Zealand Limited PO Box 132305, Sylvia Park, Auckland 1644 Email: [email protected]

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www.autofile.co.nz | 5 news

[continued from page 1] Developing online for future minutes will be the maximum,” Dealerbase could also be [MTA] and some dealers have been adds Wiltshire. “We’ve been doing amended so traders don’t need two asking us to tell the public they’re more trials and this should be accounts – one with Dealerbase buying from traders,” says Wiltshire. running by the end of the month.” and one with Trade Me – by the “This is likely to come in during He hopes better searches on end of this year. October and I would like it to be Dealerbase will improve searches Meanwhile, the website is compulsory.” on Trade Me Motors so it’s easier going to allow registered vehicle Trade Me’s design and usability for buyers to find vehicles. traders to list directly on Trade Me team carries out substantial “The idea is people can find a via auctions and classifieds. testing and talks to users about vehicle based on how they want to “They will be verified by us and what they want. find it,” explains Wiltshire. “That might identified on the site as dealers, It’s working on “price compare”, be on the CCs and cylinders, or the so buyers will be able to specify so people can see if vehicles are fact they have four people, a dog, go traders’ cars,” says Wiltshire. priced appropriately. It’s live in surfing and like the colour blue. This could become a Consumer beta – the last part of the release “It will mean anyone can find Guarantees Act requirement life cycle – and dealers can access it a vehicle anyway through more through the Consumer Law “Buyers will be through Dealerbase. detailed searching, such as lifestyle, Reform Bill, which is awaiting its It can compare stock by make, recommendations, safety, fuel or third reading. model and year, but this only on-road costs.” The new legislation may mean able to specify applies to dealer listings at the Trade Me is looking to bolster Trade Me has to ensure all dealers moment. It looks at vehicles on the search functionality by mid- declare they are in trade, so it’s traders’ cars.” site, how long they have been there 2014, but dates for this and other looking to keep ahead of future – Darren Wiltshire, and any sold in the past 12 months. projects on its road map could requirements. “It basically gives dealers change with other priorities. “The Motor Trade Association Trade Me Motors a guide,” says Wiltshire. “If  TAKE CONTROL with Dealer Dashboard  Never be caught out with vehicles in your Trader Network  At a glance view your current trader network vehicles  Tag vehicles for urgent attention  Quickly view graphs of vehicle age and time in stock

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 something’s not shifting, they can check again. “It’s only available to dealers but that’s all stock, including private. We might look to include private sales and have a different version of the tool for dealers in May or June.” He stresses this is an example of Trade Me Motors trying to launch products to dealers first “to give them some advantage before making them available to private sellers”. As for removing the dates of Jon Macdonald at the dealer breakfast when vehicles are listed online, “there’s a discussion internally go onto their laptops compared to It broke geographical barriers, property in 2005 and the next about this with a mix of people for 30 seconds on smartphones. enabled photos to be posted and year it was sold to Fairfax for and against it”. “There’s been talk of how it was free “because people didn’t $700 million. “We might end up somewhere mobile will change our world and buy anything on the internet”. Its first iPhone application for in between, but it will be consistent this is one signal of what it has In 2000, the company dug full streaming with mobile came between private sellers and dealers. meant to us. Mobile means faster, deep to keep going, which sales out in 2012 and the company Perhaps that could involve changing easier, more places and more commissions. One year later, inserting became publicly listed 2012 with listings to ‘more than six months’. times a day. the “sell” tab at the top of the home Fairfax selling up. “Trade Me has to be transparent “Mobile has double edges with page was a “big step change”. Now Trade Me is trying to “stay and consistent with listings dates.” the risk of new competitors using it In 2003, Trade Me Motors young”. Macdonald said: “We want The company bases its in ways we haven’t thought about. entered a partnership agreement to remain a small, entrepreneurial development work around what There’s a threat to revenue lines as with AutoBase, which it later company instead of getting too big the market wants. the value for display advertisers bought. The website moved into for our boots.” “We talk to dealers and attend isn’t great.” MTA meetings,” says Wiltshire. “A lot Trade Me is well-represented of it is feedback from people in the across relevant platforms, for industry with some modifications example developing apps for smart to overseas ideas to see if they will TVs with Panasonic and Samsung. work in New Zealand. “One dilemma is the extent “Our design and usability team we represent different areas of ensures changes will work. We the business on mobile services,” also mock up screen shots and Macdonald said at the event at take those to the market, although Alexandra Park Function Centre, dates and priorities on projects Greenlane West, on September 10. JAPAN

can change.” Trade Me tries to keep people AUCKLAND This year, the company is also in one online location, so there will to KAWASAKI looking to report back with more be a single iPad app for the entire OSAKA NAGOYA

WELLINGTON information from data so informed website instead of a separate one NELSON buying and selling decisions can for motors. LYTTELTON be made. Macdonald said websites were New cars will be stocked great at generating data, and Trade NEW ZEALAND because 80 per cent of people who Me can target adverts at different want to find out about them log genders, by region and more. onto the site. “Data can be relevant on to DOOR service mobile if we can use it to provide Full RPORT BREAKFAST WITH DEALERS a personalised experience and Vessels arriving every two weeks More people are accessing online ensure Trade Me remains relevant. RServicing Auckland, Wellington, Lyttelton listings through mobile devices, says “Mobile data includes iPads at & Nelson with ‘Direct Port Calls’ Trade Me’s chief executive officer. In about 10 per cent, but the majority July 2011, less than 10 per cent of is by smartphone. We expect mobile CALL ME NOW! visits were from mobiles but by July use to top 50 per cent of all devices Karla Sorensen 2013 it exceeded 40 per cent. used to access Trade Me next year.” Mob: 0276 796 981 Jon Macdonald told about During his presentation, Ph: 09 373 5881 Fx: 09 303 0072 65 industry members at a dealer Macdonald looked back to the Email: [email protected] breakfast in Auckland that people website’s first home page from www.dolphinshipping.co.nz spend about 15 minutes when they March 1999.

www.autofile.co.nz | 7 news Inspired to create app for cars “light-bulb moment” office buying road-user charges,” could be and around our dealers’ names on waiting in a post office he says. “When I got to the counter, we should their phones. queue has resulted in I was told the registration develop an “And the first thing many people anA application being created was needed but I couldn’t app.” want to do after buying a car is to for motorists to store important remember it because it Owens show to it to friends and family. information about their vehicles on. was a new car. says having “This app’s great for that. It can The MyCar Info app is being “I didn’t have the all of this show off pictures from the gallery rolled out free to dealers and information on me and information while the dealer’s name is flashing people signed up with Provident it was pouring with rain, in one place on the front.” Insurance. so I was kicking myself Provident Insurance’s provides Owens says feedback on the MyCar Info app It can store all details about all the way back Provident dealers with app, which went live this week, has vehicles, such as the dealer, finance to the office. added value. been positive and dealers “love it”. and insurance companies, and “When I “Everyone who buys “Someone asked why I wasn’t registration. returned to the our motor breakdown selling it in the app store at $1.99 The app also has general post office, I cover gets this app,” he told a go, but from me it’s all about information, including tips on how thought there Autofile. “It’s registered on providing something that’s added to change a tyre and dealing with must be a better iStore, but can only be value for our customers. a flat battery. It even has a service way of doing this. accessed by our dealers “It’s great for Provident to log that sends out reminders. “There was a and people registered have something unique and The idea for Provident’s app girl with an iPhone for one of our warranty innovative. There’s no doubt came from chief executive officer in front and it policies. technology is playing a massive Steve Owens having a “light-bulb came to me that “It’s a great thing for role in the retail market for cars moment”. was where all my our customers to have this and other goods. We intend to be “I was in a queue at the post car information app and they’re carrying at the forefront of that.” Soy foam seals up ar makers are looking at Developed with Dow different ways to make Automotive Systems, Betafoam their products greener, Renue features the soy-based butC Jeep seems to have been the product instead of petroleum, which first to use soy. is normally used in such material. The new Cherokee arrives in And because its density is New Zealand in early 2014 and it lower than that of conventional includes a “revolutionary” body materials, less foam is needed to sealer created from a soy-based achieve the desired performance. product that reduces the decibels It bolsters 10 locations of and weight while boosting the Cherokee’s body structure, sustainability. including the A and B-pillars and The company’s assembly rear-wheel wells. Its lower viscosity complex in Toledo, Ohio, features means it’s easier to work with than Delphinius Voyage 338 special applicators that inject the other material. osaka 16 Sep, Kawasaki 18 Sep, acoustic soy foam into strategic The new foam was first used auckland 30 Sep, lyttelton 2 Oct parts of the body structure. earlier this year at the Chrysler The foam blocks unwanted Group’s assembly plant in Sterling Trans Future 7 Voyage 65 noise from entering the cabin, its Heights, Michigan, which is home osaka 9 Sep, Nagoya 10 Sep, Kawasaki 14 Sep, density is lower than conventional to the 2013 Chrysler 200 and Dodge auckland 2 Oct, lyttelton 4 Oct, wellington 6 Oct, Nelson 7 Oct acoustic material saving up Avenger mid-size sedans. to 0.68kg per vehicle and its Fujitrans World Voyage 156 renewable content “minimises the impact on the osaka 2 Oct, Kawasaki 4 Oct, environment”. auckland 16 Oct

8 | www.autofile.co.nz

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BMW’s Active Tourer Outdoor concept Alfa Romeo’s new Giulietta Sustainability at top end resent and future converged developed and made by BMW. with a plug-in hybrid drive system. controls the diesel injected into the with new models from the The i3 weighs 1,195kg and It combines the xDrive system, combustion chamber with a quick BMW and BMW i brands, has a range of 130-160km in speeds of up to 120kph on electric and flexible sequence, thanks to Pincluding the i3’s premiere, at everyday driving. This can power alone and average fuel the hydraulic servo valve. Frankfurt Motor Show. be increased to 300km if the consumption in the EU test cycle Up to eight injections per With its passenger cell made two-cylinder range-extender of 3.8l/100km. stroke are possible with systems from carbon-fibre reinforced plastic combustion engine is specified. The system has a four-cylinder that optimise combustion, such as and eDrive technology for zero- An i brand theme is sustainability TwinPower Turbo combustion injection rate shaping. This involves emission driving, it’s the world’s through the chain. The passenger engine and 70kW electric motor. two injections close together for a first premium car conceived to cell’s carbon fibres are made The Active Tourer Outdoor modulated fuel supply. provide all-electric mobility. at Moses Lake in the US using concept showed how a “premium Alfa’s TCT twin dry-clutch Its electric motor develops hydropower, while the energy to compact model’s ability to automatic transmission ensures output of 125kW via a lithium-ion make the cars at the Leipzig plant adapt to sports and leisure greater efficiency and driving battery pack mounted low and comes from wind turbines. requirements can be maximised comfort, and has a sportier feeling central on the under body. The marque also unveiled through space and detail than those with torque converters. Like the passenger cell, the electric its X5 eDrive concept, which solutions”. The new model should debut in drive system and battery were also combines a sports activity vehicle As an introduction to a new New Zealand in the third quarter segment, it has a bicycle carrier of 2014. integrated into the interior and plug-in hybrid drive technology. NEW ENGINES IN RANGE The mid-size segment BMW 4 The Fiat 500 range has got bigger Series Coupe and third-generation with the arrival of three new engines. X5 also appeared. As well as the engines – the The 4 Series will have one 1.6-litre 120hp MultiJet and 1.4l six-cylinder and two four-cylinder 120hp T-Jet petrol for the 500L, engines at launch, while the X5 has Trekking and Living – the spotlight Reliable fortnightly enhanced sports performance and fell on the 500 GQ, pictured below. vehicle logistics a weight saving of up to 90kg. It was presented in cabriolet service JAPAN to NZ version along with the 500e, an CHARGED UP FOR TORQUE electric version sold in California. Alfa Romeo took the wraps off its The 0.9-litre TwinAir engine will PORT TO PORT / new Giulietta in Frankfurt, with be on sale at the end of 2013 with DOOR TO DOOR the marque’s 150hp two-litre the new 500 range. to Auckland, Christchurch, JTDM engine making its debut in Combined with the six-speed Wellington, and Nelson the range. manual gearbox, it generates It’s equipped with the 105hp at 5,500rpm with maximum second-generation MultiJet torque of 145Nm at 2,000rpm. It Full MPI inspection injection system to optimise has a top speed of 188kph and service from Kawasaki, engine combustion, and cut fuel makes 0-100kph in 10 seconds. Osaka, and Nagoya consumption and noise. The 500’s consumption and A small-sized turbocharger helps CO2 emissions are 4.2l/100km and + Marine Insurance available deliver the highest torque in the 99g/km on the segment at low revs – combined FOR EFFICIENT CUSTOMER FOCUSED 380Nm at 1,750rpm cycle, SERVICE CONTACT NYK – and running flexibility. Torhild Mellow Anna Raina The third- 021 2253749 or 09 918 4700 09 918 1305 generation [email protected] [email protected] SUN PHOENIX CO.,LTD. common- FREEPHONE 0800 808 262 rail system

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Maserati’s Quattroporte Ermenegildo Zegna Jeep’s new Wrangler Polar The Abarth 595’s 50th birthday edition so it complies with European MEN’S FASHION CONCEPT to a velvet-smooth bright fabric. flares, and shows the 78°S and standards for 2020. Maserati’s Quattroporte Availability on these shores will 106°E co-ordinates that correspond The new TwinAir family Ermenegildo Zegna limited- be confirmed next year. to Vostok in Antarctica where the member combines less edition concept features new world’s severest temperature was displacement and weight with colours, materials and finish – and FROZEN CONTINENT CUES recorded at minus 89.2°C. engineering, via the high- is intended for development into Jeep’s new Wrangler Polar efficiency turbocharger, exhaust production next year. features a new front grille with Livery crafted by hand manifold integration in the The marque says it will maintain black accents, hard spare-tyre The Abarth 595 50th Anniversary cylinder head and MultiAir 2 the same personality as the new cover, body-colour hardtop, 18- edition is the most powerful 595 intake-valve control system. range that arrives in Australasia inch gloss black alloys and polar ever – thanks to its 180hp 1.4-litre The MultiAir optimises thermo- next month. white interior finishes. engine and Competizione gearbox dynamic efficiency by modulating The concept’s exterior features Trac-Lok limited-slip rear – and has a limited run of 299 units. exhaust gases recirculated in the a paint finish that simulates the differential is fitted for extreme The first 595 appeared at Turin combustion chamber thanks to a fluidity of metal by using ultra-fine routes and demanding driving Motor Show in 1963. In the 1960s, new intake cam profile. aluminium pigments. conditions in any weather, and it’s the model was a success due to The exhaust manifold cuts the The warm interior hues are powered by a 2.8-litre turbo-diesel its performance and became the temperature of gases to boost fuel reinterpreted to emulate Zegna’s or 3.6-litre V6 petrol engine. brand’s icon. consumption. latest men’s fashion collections. The Polar is based on the The livery is a modern ECO mode on start is available Components, such as the seats, Overland launched this year in reinterpretation of the original for the 500, which limits maximum door panels and roof lining, are New Zealand. with the colour, logos and graphics torque to 120Nm and power to 98hp. finished in soft leather, in addition Its badge is by the front-fender handmade in Turin.

Jaguar Land Rover New Zealand Communications Manager Sales & Product Analyst

With significant new models on the horizon for both Jaguar and Land Rover, increasing levels of sales and a growing dealer network, Jaguar Land Rover New Zealand is searching for two people to join our sales and marketing team in exciting new roles.

Communications Manager Reporting to the General Manager, the preferred candidate will have at least four years marketing & communications experience and will be required to deliver top-level communications to support the growth of the Jaguar and Land Rover brands. Experience in the automotive sector is not essential but it is advantageous. Candidates should also demonstrate their understanding of operating in luxury/high value segments.

Key components of the role will include: • Brand communications • Digital strategy (websites & social) • Direct communications (acquisition & retention) • Dealer support (advertising & CRM) • Events

Sales & Product Analyst Reporting to the Jaguar Brand Manager and the Land Rover Brand Manager, the preferred candidate will be a recent graduate with a marketing degree. The role will provide sales, market and product support to the JLR team. A keen interest in cars; excellent Microsoft Office skills; a high level of accuracy; the ability to work under pressure; and excellent communication skills are all a requirement of this role.

Interested candidates for both roles should send a CV to the General Manager via e-mail to [email protected]. Applications close October 14th

www.autofile.co.nz | 11 news Illegal trader made $10k losses man carried on selling past calendar year,” the court was told. “The informant accepts the interests of consumers. motor vehicles despite “No response was received and defendant is entitled to the It defines people who are being sent warning during this period the defendant maximum discount for early plea, treated as dealers as those lettersA from the authorities for continued to sell vehicles, so the namely 25 per cent.” habitually selling motor vehicles, being unregistered. matter was referred for prosecution.” The MBIE submitted a rather than individuals who Daniel Stuart Procter was fined The maximum fine for conservative starting point for occasionally sell them. $4,500 by Dunedin District Court individuals is $50,000 and the sentencing was a fine of $6,000. Section 8(1) states someone is after pleading guilty to operating seriousness of the offending is Judge Michael Crosbie noted treated as a trader for the purposes a motor vehicle business without largely determined by the number that Procter said he hadn’t made of the act if they sell more than six being registered. of vehicles sold by the guilty party. any profit and had lost $10,000 vehicles in a 12-month period. The action was taken by the The registration regime has along the way. Traders must be approved by Ministry of Business, Innovation minimal entry criteria aimed at He said he had swapped one the Registrar of Motor Vehicle and Employment (MBIE) after ensuring only suitable people can car for another to get to work and Traders, and the application for the Registrar of Motor Vehicle participate in the industry. back, and hadn’t realised he was registration includes a statutory Traders (RVMT) received data “It ensures a regulation of the doing any wrong. declaration, application fee and from the NZTA. motor vehicle industry,” the court Procter accepted a $4,500 fine, levy. Once accepted, a trader is Prosecuting counsel Steve was told. which included the discount for his listed on the register. Symon said Procter sold 11 “For example, under section 68 remorse and prompt guilty plea. Registered traders must ensure vehicles between April 13, 2012, of the MVSA, traders with at least He was also ordered to pay a notice is attached to the offered and February 7 this year without two convictions under section 95 $500 towards prosecution costs vehicle in a prominent position, being registered. are capable of being banned by and court costs of $130 when he which sets out the prospective A letter was sent to the 20-year- the registrar. appeared on September 5. buyer’s rights under the Personal old on September 4 making him “The defendant has previous Properties Securities Act. aware selling more than six units convictions. The informant PROTECTING THE MARKET Consumer information about in a calendar year without being doesn’t seek uplift for his criminal The purpose of the MVSA is the vehicle must all be given in registered might breach the Motor history, however we note his to promote and protect the accordance with the Fair Trading Vehicle Sales Act (MVSA). past undermines any Act and any other “prescribed The letter advised that if the submission the defendant particulars”. RVMT failed to hear from Procter, is of good character How to make a report Dealers must keep a record or he didn’t register as a trader by sufficient People who know or suspect someone is breaking of contracts for sale and have a September 19, the matter could be to warrant the law by being unregistered can make a duty to produce a certificate of complaint to the Registrar of Motor Vehicle Traders. referred for investigation. a further registration on demand. Visit www.business.govt.nz/companies/ The registrar received no discount. about-us/enforcement/ or phone These obligations promote reply, so another letter was 0508 446 834. and protect the interests of posted on September 24 giving consumers by ensuring they’re him 10 more days to complete adequately informed about the the registration process. vehicle and their rights. “At that stage the defendant Unregistered traders bring had sold 11 vehicles in the all dealers into disrepute. Documents for clock checks available online EVIC is now issuing odometer support from its customers for the there are also be benefits in having use of certificates to inform clients verification certificates to enhanced service from logistic them printable for people in trade. how to view and download them. clients electronically via the suppliers, shipping companies, and “It means importers can get Its in-depth verification process Jcompany’s website. retail and wholesale clients. them online quicker, so it’s a includes comprehensive and The documents are enhanced “They now appreciate having better way of doing business,” he detailed checks so it’s satisfied the versions of the existing e-certificate the ability to not only save PDFs told Autofile. “There’s also less odometer reading is accurate. formats and are available online in as part of their stock records, and admin for staff to cope with by the JEVIC also examines service PDF format. they can choose to upload the certificates being online. records to see if they correlate The changes came into effect on PDF version to Trade Me and other “This all makes the system to the reading, checks the sales September 16, with the documents vehicle-selling sites or print a hard much more user-friendly and history and matches this data to being printable and available to view copy for themselves.” benefits the environment by not other details about the vehicle. online at www.jevic.com. Judging by the number of hits on having to print them out.” If requested, it can remove and Chief executive Euan Philpot JEVIC’s website from people viewing JEVIC has been issuing brochures visually examine the odometer for says JEVIC NZ has had strong certificates, Philpot says it’s obvious to dealerships to replace the specific signs of tampering.

12 | www.autofile.co.nz Talking of winning, we, like the rest of the country congratulate Emirates Team New Zealand on an excellent campaign. The whole country has been behind them. So were many non-Kiwis, people who didn’t even know who they were. Why? Because they were inspired by AUTOSURE HAS THE SAME their passion for success and the spirit of PHILOSOPHY AS YOU delivering for those that support them. It wasn’t about what the Kiwis did, N or how they did it, it was why they We want your dealership did it – this is what makes them to be successful different from the rest. We are our toughest competition and our goal N Our success is measured is to always beat our last performance and keep on your success challenging the status quo on how we do business to best support the motor industry. N We inspire each other and We’ve challenged that status quo, with market leading initiatives and our latest enhancements are part of a winning team to our Mechanical Breakdown Insurance, which provides your customers with more protection than ever before. Not only does it markedly look better on paper, it’s backed up by 28 years of trusted, faithful and trialled dedication to our industry, YOUR INDUSTRY.

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eptember marked four years MOVING FORWARD TOGETHER since the first earthquake hit For car dealers, Christchurch’s Christchurch in 2010 before growing economy must be a relief itsS more destructive descendant “East Christchurch is a as they continue to battle the struck the following year on challenges of operating in the city. February 22. strong community. A lot of City-centre dealerships Since then, the city is being Blackwells Holden and transformed with new businesses Canterbury Mazda were emerging, entrepreneurs people are eager to get back located directly opposite the sparking fresh ideas and the CTV Building, which collapsed automotive industry seeing to where they call home.” claiming the lives of 115 people. strong sales increases. – George Hopman, of Hopmans Cars QEII These businesses closed when But the scars of disaster remain the second quake struck, but within and the rebuild has been slow showed huge growth in August the start of the recovery phase three days they were operating leaving many people frustrated. compared to the same month and expects this to continue in from commercial vehicle sites in the The numbers shared by Peter of 2012, with sales up by 40 per Christchurch. industrial area of Sockburn. Townsend, chief executive of cent in used cars, 26 per cent The government has also Dealer principal Steve Grenfell, Canterbury Employers’ Chamber of in new cars, 40 per cent in used announced 20 public sector of Blackwells, says the area was Commerce, show just how far the commercials and 13 per cent in departments will relocate to the transformed into a shelter for recovery of the Garden City has to go. new commercials. CBD in 2016 with 1,700 employees. earthquake refugees. Insurers are only halfway July recorded the strongest But it’s not only the rebuild “The dealership was an open through fixing the least damaged month in eight months for used that’s pushing forward the house for any of our staff and their homes with about 35,000 repairs cars with 1,391 sales – and used economy in the city, with exports extended families who needed carried out. commercials on 131. from the Port of Lyttelton up by 30 showers, food, washing machines, Only 700 of the 25,000 repairs The latest ANZ Regional Trends per cent compared to last year. freezers and power.” costing more than 100,000 have survey out last month showed Agriculture will continue to The franchise has about 130 staff been made, while 10,000 homes Canterbury was beating every leverage growth with dairy and and Grenfell says work was almost were destroyed during the February region in New Zealand, with 6.6 sheep, and cropping farms in the a break for them. It created unity quake causing an accommodation per cent growth in the year to region and agribusinesses – such as within the team as some dealt with shortage and rental and house prices June 2013. Ravensdown and PGG Wrightson – horrendous situations at home. to sky rocket. Townsend puts that down to are still based locally. “We ensured our staff had While some Cantabrians face ongoing access to counsellors and daunting waits in wrecked homes we had frequent work barbecues.” for insurers to settle, others have Blackwells has expanded its flourished from opportunities that Sockburn site, which has meant have emerged amid the recovery. finding more land and working Work and Income figures show through an arduous consent process. almost 5,000 people came off “It was the most frustrating thing the benefit in Christchurch last I’ve ever gone through and it took year, most going into full-time nine months to get consent for a labouring work. small showroom and some asphalt The city’s growth has been – it felt like something so simple,” mirrored by new car registrations recalls Grenfell. increasing by 16.4 per cent in the “My personal view is you have three-month period of May to July. Peter Townsend, chief executive of Canterbury Employers’ Chamber of a number of people who are too Overall, the automotive sector Commerce, with Prime Minister John Key. Photo courtesy Fairfax Media frightened to sign consents off.” 

14 | www.autofile.co.nz regional report

 Grenfell continues to expand the dealership by building phase two of its showroom extension and planning for stage three while looking for a new city-centre site. “There’s been an increase quite across the board and there’s no question there’s a good amount of business,” he told Autofile. The next challenge is finding the right staff. “We’re going to end up with a shortage of skilled labour in terms of technicians. It’s about bringing The former Blackwells Holden dealership being demolished in 2012 Garden City facts apprentices in through the business Population: 363,200 in 2012. and growing them with the brand.” premises as they settle with the didn’t work for them – it’s quite a Pedal power: Christchurch is government and recently Bruce conservative town,” says Mackenzie. known as New Zealand’s cycling FORCED FROM CITY CENTRE Miles, of Miles Toyota, bought “Others haven’t made it but that city with about seven per cent of people riding to work. Dealerships are still taking a beating, land near Moorhouse Avenue, doesn’t mean others won’t and but this time it’s the forces of one of the main arterial routes in finding space will be a problem.” Pay packets: In 2006, the median legislation and not Mother Nature. Christchurch. annual income for families in the city was about $58,000. About 20 The Central City Recovery Plan “What’s affecting more RESILIENCE IN COMMUNITY per cent received $30,000 or less has left them having to find new dealers here is the green zone On the city’s east side – where the and 51 per cent received $50,000 premises before they are forced the government wants to put in residential destruction is most or more. off to make way for infrastructure and a number of dealerships are evident – Hopmans Cars QEII Cruising time: There are about projects laid out in the document. still negotiating, but it’s a touchy manager, George Hopman, says 800 members of the boy-racer “We started rebuilding our subject at the moment,” says some people have moved away. fraternity. They cruise the city’s existing site on Madras Street and Andrew Mackenzie, Protecta’s “East Christchurch is a strong four avenues and meet up on the then the government acquired the agent for Christchurch. community. Many have come back, side of roads instead of in bars. land for the stadium, so we had He says the market for car a lot of people we know of are eager to stop,” says Grenfell. “We found insurance is strong. “It’s bucking the to get back to where they call home decline during the three months out on the six o’clock news like trend, we’re stronger than perhaps and the majority never left. after the February 22 quake, everyone else.” a number of other regions and I “Overall it hasn’t affected us although that has remedied itself.” Many of the motor vehicle believe the rebuild has a major dramatically. We just focus on He believes confidence has dealers in the CBD situated between amount to do with it.” constantly adapting and moving returned to the city, which is Antigua and Barbadoes Streets – But with all the growth forward.” beginning to buzz again. including Cockram Hyundai and in Christchurch, is there the Hopman’s business has been “There is high growth among Miles Toyota – are affected by the opportunity for fresh blood in the operating in the area for 13 years most industries here. We have a lot plan because they are located on car industry? and was closed for just seven days of people choosing to go out on designated land. “We had bigger corporates from following the quake. their own in business and many are Dealers are already finding new Auckland try out the region but it “Initially we noticed a small expanding their companies.”

Used Car sales FOR Christchurch - August 2012 to August 2013 VEHICLE SALES IN CITY - August 2012 to August 2013

Trader to Public to Public to Trader to Public to Public to Used New Public Public Trader Total Public % Public % Trader % Used cars New Cars Commercials Commercials Aug ‘12 2139 4782 1588 8509 25.1% 56.2% 18.7% Aug ‘12 842 733 85 260

Sept ‘12 1903 4731 1512 8146 23.4% 58.1% 18.6% Sept ‘12 803 1043 49 278 Oct ‘12 5697 4833 1747 12277 46.4% 39.4% 14.2% Oct ‘12 892 1281 66 263 Nov ‘12 2360 4708 1671 8739 27.0% 53.9% 19.1% Nov ‘12 1119 1135 65 326 Dec ‘12 2191 4344 1410 7945 27.6% 54.7% 17.7% Dec ‘12 1025 1396 61 228 Jan ‘13 2166 4817 1611 8594 25.2% 56.1% 18.7% Jan ‘13 1008 734 96 271 Feb ‘13 1986 4628 1640 8254 24.1% 56.1% 19.9% Feb ‘13 908 563 69 290 Mar ‘13 1916 5009 1629 8554 22.4% 58.6% 19.0% Mar ‘13 971 829 109 387 Apr ‘13 2086 4878 1784 8748 23.8% 55.8% 20.4% Apr ‘13 989 596 112 316 May ‘13 2245 5192 1869 9306 24.1% 55.8% 20.1% May ‘13 1095 976 117 319 Jun ‘13 2009 4559 1545 8113 24.8% 56.2% 19.0% Jun ‘13 987 1292 124 382 Jul ‘13 2354 5102 1879 9335 25.2% 54.7% 20.1% Jul ‘13 1391 951 131 315 Aug ‘13 2269 5011 1779 9059 25.0% 55.3% 19.6% Aug ‘13 1182 923 119 294 Annual total 29182 57812 20076 107070 27.3% 54.0% 18.8% Annual total 12370 11719 1118 3669 National YTD average Increase on Increase on 40.4% 25.9% 40.0% 13.1% Aug 2012 6.1% 4.8% 12.0% 6.5% 24.8% 56.5% 18.7% Aug 2012

www.autofile.co.nz | 15 Vehicles wanted New s in brief dealers Buying now Brands compete at motor show to ‘shape new future’ All 14 Japanese manufacturers will feature at the 43rd Tokyo Motor Show, along with 18 overseas marques, in the capital’s Odaiba area. The theme is “compete and shape a new future” and the event will feature vehicles, parts, machinery and related services. It attracted 842,600 visitors in 2011. The Japan Automobile Manufacturers’ Association will stage Smart Audi VW Mobility City during the show. This will cover “kuruma networking – WE PURCHASE NZ NEW CARS AND COMMERCIALS automobiles connecting with people’s lives and society”. FOR ALL OUR FRANCHISES The motor show runs from November 23 to December 1, with a Brett Harris 029 293 1232 preview night on November 22 with admission limited to 10,000 visitors www.farmerautovillage.co.nz [email protected] so the event “can be enjoyed in an uncongested manner”. Tokyo also hosts the Intelligent Transport Systems World Congress from October 14-18. Its theme is “next generation automobiles and social systems”, and there will be exhibits, test rides and symposia.

WANTED NOW ! Good quality commercial vehicles Bill Julian p: 09 299 9182 m: 021 922 660 e: [email protected] www.augustautos.co.nz

A LWAYS B U Y I N G Marque gets saddled up for two-wheeled challenge GOOD NZ NEW VEHICLES Holden is backing New Zealand’s premier bike event, the Contact Lake Taupo Cycle Challenge, by becoming the new major vehicle sponsor and providing a Trax as a spot prize. The marque also has the naming rights for the open men’s race, which Call Guy Walker 021 992 048 will now be called the Holden Elite Men’s Classic Race. From its humble beginnings in 1977 with 26 participants, the event now attracts more than 8,000 entrants with about 12,000 supporters VEHICLES WANTED flooding into the township. The challenge, which is registered as a not-for-profit organisation, is held on the last Saturday in November with proceeds going back into the community through charitable trusts. Hadleigh van den Engel, dealer principal of Ebbett Holden Taupo, and ALL PORSCHE, LAND ROVERS, RANGE ROVERS, JAGUARS AND VOLVO MODELS event director Kay Brake are pictured above celebrating the deal. Simon O’Reilly I 021 31 9992 I [email protected] I www.armstrongprestige.com

Four-cylinder engine comes top of its class in awards The 200bhp engine in the new Peugeot 208 GTi and RCZ Sports Coupé Mitsubishi • Mercedes Benz • Honda has won Engine Technology International Magazine’s annual award in Hyundai • Isuzu Utes www.inghamdriven.com SsangYong • Great Wall the 1.4 to 1.8-litre category. Karl Briggs 0274 721 551 We purchase NZ new cars & commercials. The 1.6-litre, four-cylinder, direct-injection turbo petrol engine [email protected] All makes & models. Anywhere in NZ. developed by PSA Peugeot Citroën and BMW Group scooped the title. It delivers 147kW of power and peak torque of 275Nm with carbon emissions of 139g/km on the GTi, which arrived here in July. Technologies include direct injection on the turbo version, variable valve Buying: Vans, Utes, Light Trucks. Nationwide. timing, a volume flow-controlled oil pump and an on-demand water pump. Contact Gareth 021660180 [email protected] www.317.co.nz Clarifications: Tesla Model S range and drink-drive limit The Tesla Model S comes with a 60kWh or 85kWh battery. At an average speed of 88kph, its range is 373km and 482km respectively, not 100km as To advertise here, contact: stated in the previous issue of Autofile. It was also stated the UK’s drink-drive limit is lower than New Zealand’s. Ph 021 455 775 They have the same blood-alcohol content of 0.08.

16 | [email protected] news Government flags up changes t may take about 24 months current CIN could be more helpful. vehicles on safety ratings developed levy of $98 with $222 for diesels. until amendments to consumer “They have been consulting by Monash University in Melbourne. The MTA previously submitted information notices (CINs) on with industry and consumer The system is based on how cars with a better safety rating, vehiclesI come into practice. groups, and will continue to do so well vehicles protect occupants less crash risks to occupants, and The Imported Motor Vehicle throughout this process.” from injury in crashes. therefore a lower cost from an Industry Association (IMVIA) With recent improvements in ACC perspective. has had preliminary talks with NZTA PERMITS REQUIRED active and passive safety systems, Dougal Morrison, general manager government officials to explain The IMVIA has warned dealers to the safety profile of the fleet varies. of advocacy and training, says: “Cars processes as part of an on-going ensure they have permits when Private petrol-powered passenger are getting safer and providing more investigation by the Ministry of Consumer Affairs. Chief executive David Vinsen says: “Being conservative, this “Imported damaged isn’t meaningful review will probably take two years to make any changes.” because it doesn’t mean anything, The review follows claims in the mainstream media that loopholes it’s just a category.” – David Vinsen, IMVIA have been exploited so used vehicles crossing the border avoid being taking uncertified vehicles on vehicles are charged $198 in levies protection for occupants, and this is flagged as “imported damaged”. the road. while diesel-powered cars pay $321 likely to continue. Minister Craig Foss says he will A trader was recently prosecuted through licensing fees. “This is a good start, but the key amend the 2010 version of the by the police for driving one Changes proposed for 2014/15 will be ensuring enough categories CIN to provide “more meaningful without the correct paperwork. would mean the lowest risk-rated are created and they reflect the information for consumers and The dealer, who was taking petrol vehicles would have an ACC state of the fleet over time.” help them make a more informed a late-model left-hand-drive decision when purchasing a vehicle”. (LHD) car to demonstrate to “We agree imported damaged a buyer, didn’t hold an Annex isn’t meaningful for consumers B: conditional permit for the because it doesn’t mean anything, it’s operation of uncertified vehicles. VEHICLES WANTED just a category,” Vinsen told Autofile. Because it was a Category A “Dealers aren’t putting down car, it couldn’t be certified until what damage there is on vehicles. a Category A LHD permit was Mercedes Benz It’s simply a yes or no tick box, and approved by the NZTA in the new Volkswagen any work needed is repair certified. owner’s name. “They must then be described To operate one of these or other BMW as imported as damaged for uncertified light vehicles on trade the rest of their lives – even for plates, the Annex B permit and an Audi a minor biff, or panel and sill Annex A list of addresses must be damage – and there’s no ‘imported carried and displayed in the car. Lexus as undamaged’ category.” The list of names and addresses After vehicles are flagged by on the form should include the Toyota agents inspecting the vehicles on operator, vehicle inspector or behalf of the NZTA, compliance inspecting organisation, and repairer. Nissan processes are stringent. The NZTA’s website also has Chrysler However, imports with minor a section on trade plates for dents might get flagged while those uncertified or unregistered vehicles. Jeep already being driven on Kiwis roads The IMVIA advises dealers to read can go back into service after repairs this section and use the forms when Dodge for much more serious damage. operating uncertified or unregistered “One thing to develop out of vehicles on trade plates, “especially We are always looking to purchase late model this could be more information LHD vehicles in the process of sale NZ NEW CARS AND COMMERCIALS on repair certification on CINs, but and Category A permit application”. then this should also apply to in- PAUL CURiN 0274 333 303 [email protected] service vehicles,” says Vinsen. SAFETY RATING LEVIES Foss says: “Officials have The Motor Trade Association (MTA) provided me with a report and it’s has welcomed ACC proposals miles motor group clear information provided on the to base levies for private motor

www.autofile.co.nz | 17 tech report

The ImvIa Technical report is proudly brought to you by leading certifi cation service provider, vINZ from the trade and for the trade Certified repair rules modified ZTA criteria on flag zones and kick-up areas. insurance write-off due ISSUES THAT ARE ALLOWED removal for damage in Cross-members: If to it. Cosmetic damage or deterioration: certain areas – such as the there’s denting or Corrosion damage: To body panels if it doesn’t affect dogN leg, rear quarter, and sill and distortion of the cross- Outward signs of metal the integrity of the chassis, energy rocker panel – have been tightened. member after a collision being eaten away, management paths, or bonded Rules have also expanded to with an object. evident by pitting, or welded seams or joints from include documents. If an invoice, Cracking: In the include panel swelling manufacturing. registration, HPI or Australian PPSR unibody or chassis, MALCOLM YORSTON between spot welds, Cosmetic parts on a unibody IMVIA Membership and certificate contains “statutory write- any cross-members Technical Services Manager or paint lifting or chassis are generally bolt-ons, off”, “write-off”, “salvaged”, “junked” and sub-frames, bubbling. In extreme such as the front guard, boot lid or “non-repairable”, the vehicle is load-bearing member or energy cases, affected areas fall out. and doors. flagged as damaged. management paths in unibody Vehicles must be repair certified Denting or distortion: If rocker It must then be referred to a repair structures, or a vehicle with a for corrosion in structural areas. panels are dented or creased certifier before a transport service body-over-frame chassis in the Rust bleed is a stain or mark lengthways along the sill to less delivery agent can certify it. Repairs energy management paths, around corrosion that may be than 25mm. “must restore the damage or wear to engine, suspension or body invisible. It’s commonly found Cross-members: Minor jacking within safe tolerance of its state when mounts, pillars or sills. where panels join or overlap when damage if there’s no indication manufactured or modified”. of loss of steering or The following must be suspension alignment. referred to repair certifiers. Repaired damage: Under-body impact If only to correct damage: If this results cosmetic damage to from a collision with an outer panels, and the object that splits seam inspector can discern its welds, distorts suspension extent and confirm no members or mounting manufacturer’s seams or Repairs completed on motor vehicles because of flood damage must be correctly certified points, or tears off metal structures joints have been disturbed. excluding floor-pan stiffeners. Repaired damage: When signs of corrosion has started and moisture Denting or distortion: If there’s fresh repair, rust prevention or under- has stained or marked the surface. FLAGGED AT THE BORDER discernible denting or distortion sealing to the structure are evident. Perforated corrosion is when When a border inspection to folds or swages in the dog leg, Supplementary restraint system: If the metal is so corroded it has organisation identifies damage, the sill panel or structure of the inner/ it has a deployed airbag or seatbelt holes, or they appear when scale vehicle will be flagged on LANDATA. outer sill weld seam. pre-tensioner, or evidence of is removed. If metal is badly pitted If the damage doesn’t exceed the A vehicle must also be referred repairs to or tampering with airbag causing a loss of thickness, it must certification threshold, an application if rocker panels are dented or module covers. be treated as perforated corrosion. must be made to remove the flag. creased lengthways along the sill The repair of bolt-on parts, such A vehicle may have a flag removed and the crease’s depth exceeds REPAIRS TO BE CERTIFIED as doors, within a 150mm circle if repaired in accordance with the 25mm, or if the panels are vertically Water or fire damage: A vehicle around the outside of hinges or Vehicle Inspection Requirements dented or creased across the sill must be repaired if there’s latches also needs certification. Manual and removal has been regardless of the crease’s depth. such damage. Replacing these parts will not requested by the repair certifier. Crush zones and kick-up areas: For the certification threshold, require certifying if the inspector If distortion of longitudinal rails evidence of water damage may is satisfied safety systems are Visit http://vehicleinspection.nzta.govt. affects the front and rear crush be physical or the vehicle is an unaffected. nz/virms for the full requirements.

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18 | www.autofile.co.nz sales talk

Knowing market PROTECTA Nationwide F & I results August 2013 key to success 17% n last month’s article rates to update your Finance 31% we addressed quality chart monthly. turnover and, judging Establish how Iby the training we’ve done long it takes for 11% recently, many of our approvals and delays Payment Payment dealerships have taken in pay-outs. After protection 27% New this on-board with some choosing cars, buyers Used excellent results. are usually keen for 20% If taken seriously, delivery so find out Elsrin Mil GAP there’s a window of Business development – how long it takes 25% opportunity for the business manager training banks to process business manager to sell applications. 10% your and the dealership’s finance Ask how long it will take to

and insurance (F&I). settle and funds to show in your Insurance 17% Best result $1,364 Doing your homework is bank account after a tax invoice is Worst result $452 important in understanding other issued by the dealership options customers have. MBI When considering the MARKET DIFFERENCES 43% competition, think about cash, bank Take time to work out competitors’ loans, mortgages, revolving credit, shortcomings. Banks usually offer 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% hire purchase, operating leases, debt low interest rates, but have high consolidation loans and credit cards. fees and charges. Apart from banks, credit unions Finance companies usually have also have finance options. Friends or higher interest rates but lower fees relatives can provide loans, as well and charges, so establish the dollar as finance and mortgage brokers, difference you offer. while other dealers with business When your up-to-date chart managers are also competitors. is complete, memorise this information because when you are WHAT CAN YOU DO? with customers you need to speak Find out the details of what about competitors with confidence. competitors offer – interest rates, Knowing their offerings will fees, charges, term, deferred mean you’re able to overcome payments and so on. customers’ objections to convert Complete a monthly mystery more of them into dealership F&I. shopper’s survey. Research the Dealers are vehicle financing Your Partner market by calling banks, brokers, specialists, competitors aren’t – finance companies and credit they are general financiers. unions, and make a chart with up- Work out why buyers should for Profit to-the-minute information. use your products and how to Know the lending facilities. If present this. Ask questions with Northland/Auckland: Russell Bowater - 021 794 154 buyers have vehicle loans through “are you aware that…” and don’t Auckland: Tony Knezovich - 021 963 559 banks, they could go through to forget to offer F&I to all customers. Waikato/BOP: Ron Gibson - 021 587 070 finance companies so establish what Don’t make your biggest Manawatu/Hawkes Bay/ Taranaki: Alan Marlow - 021 906 642 Wellington: Kevin Whitaker - 021 242 7623 banks and financiers are affiliated. competitor yourself by not Nelson/Canterbury: Andrew Mackenzie - 021 533 808 Find out lending criteria – the taking up the challenge – do Otago/Southland: Daniel Harvey - 021 333 373 vehicle’s age, loan-to-value ratios, your homework and grab the driver’s licence status, visa status, opportunities provided to you. National Sales Manager: Ray Meharg - 021 223 6851 homeowner or renter and so on. Last month our results were Check each bank and strong following training we’ve Trusted for over 25 years finance company’s website for completed through the country. If documentation, early termination you would like to talk to us about Freephone: 0800 435 7868 account and monthly fees. Visit increasing your bottom line, give Email: contact@ protecta.co.nz • www.protecta.co.nz www.interest.co.nz for interest us a call.

www.autofile.co.nz | 19 disputes

The case: The buyer rejected the Buyer failed to return car to dealer for car after claiming there were four problems with it. The trader accepted one, but said he failed to return the repairs because he was ‘too busy’ vehicle so it could be rectified. The decision: The tribunal Background A day or two after he bought had sold the tyres when the ruled the buyer didn’t comply with Rajamokan Panchalingam the vehicle, Panchalingam said he buyer hadn’t kept his time slot. his Consumer Guarantees Act (CGA) obligations, so he wasn’t entitled to bought a 2005 Honda Airwave noticed a small stone chip in the The trader said when the recover the $200 he spent on the car from Alfa Motors Ltd, trading as windscreen in an area not swept by buyer took the car back in or reject it. Car4u, for $13,995. the wipers. April, he demanded the trader The Motor Vehicle Disputes He rejected the car after He also said he noticed panel pay him $200 for each of four At: Tribunal, Auckland. claiming the tyres were damage and the car didn’t drive new tyres he wanted to fit. mismatched and because panel properly in reverse gear. The trader offered the buyer work, windscreen and reverse gear The purchaser claimed he $400, who refused. The trader back to the trader and require it to faults weren’t fixed by the trader. phoned the trader about those agreed to have its mechanic fit repair any faults he claimed existed The dealer accepted the faults and the trader promised to four tyres. But the buyer didn’t – the windscreen chip, damaged complaint about the tyres. It asked have them fixed, but the trader keep appointments and they panel or the claimed problem with the buyer to return the car to have denied the buyer said this or weren’t replaced. reverse gear. that rectified but he didn’t. required it to rectify any faults. Sharma said he had never been His explanation for not doing so The trader added there was The buyer admitted he didn’t told by the buyer there were issues was because he was too busy. nothing wrong with the panels, return the car because he was with panels, the windscreen or However, the tribunal windscreen or transmission at too busy. reverse gear. accepted the purchaser required time of sale, and the buyer hadn’t On April 2, 2013, the buyer When the buyer took the the trader to remedy the fault required it to repair any faults went to VTNZ to get a WOF done vehicle back in April regarding the with the tyres. of which it claimed it had no – the previous warrant obtained tyres, he saw no panel damage. After listening to each knowledge. by the trader before selling the car The buyer produced no photos party and observing the buyer, expired on March 28. to support his claim there was a who displayed a “volatile The case The odometer was on chip in the windscreen or damage temperament” at the hearing, Panchalingam bought the car 113,592km, so the buyer had to the panel work, and offered no the tribunal thought he probably on September 26, 2012, after driven it 2,491km in six months evidence these existed when the adopted an unreasonable test driving it when its odometer since purchase. It failed for worn car was supplied. attitude and required the trader was on 111,101km. The trader tyres, tyre rotation and radial, and A quotation of $2,371 from to pay $800 for four new tyres. obtained a warrant of fitness faulty wiper blades. AOSC and produced by the buyer It accepted the trader (WOF) before it was supplied. The buyer said a few days later contained no information to was willing to pay to have its The buyer agreed to pay $13,995 he went to see Mr G Sharma, the establish if it had been tested and mechanic replace the tyres, and traded in a 1996 Toyota trader’s salesman, who promised if any faults existed. but the buyer didn’t keep an Camry which, after paying back to change the tyres. In the absence of any appointment to take the car back an encumbrance on that car, left a There was a conflict of evidence about the problem, to have them fitted. credit balance of $38. This reduced evidence as to what happened the tribunal wasn’t satisfied the The tribunal found the buyer the purchase price to $13,957. next. The buyer said Sharma asked buyer proved – on a balance of didn’t comply with his obligation He financed that through him to take the car to the trader’s probabilities – the claimed fault under section 18(2)(a) of the CGA a collateral loan from Alphera mechanic to have the job done. with the reverse gear existed. to give the trader a reasonable Financial Services repayable over On the first occasion time to remedy the faulty tyres a 47-month term. Panchalingam did so, he said the The finding before he bought four second- Shortly before the vehicle was mechanic refused to do the job The tribunal found the car wasn’t hand ones and had them fitted. supplied, the trader noticed one unless the buyer paid him $140 of acceptable quality when sold Panchalingam wasn’t now tyre had a puncture and replaced it because the trader didn’t pay his bills. because its tyres were mismatched entitled to recover the $200 he with another that didn’t match the The buyer acknowledged and thought a reasonable spent buying them and wasn’t, for others on it. that on a second occasion he consumer would regard this as the same reason, entitled to reject It asked the buyer to take the took the car back he missed an unacceptable. the vehicle under the CGA. car back in a day or two to have appointment. After listening to and that rectified, but the trader said The mechanic said he was questioning Panchalingam, it was Order Panchalingam didn’t. unable to do the job because he satisfied he didn’t take the vehicle The application was dismissed.

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20 | www.autofile.co.nz disputes

The case: The buyer applied to Trader ordered to refund engine’s cost recover the cost of having a second- hand engine fitted to his car and to also reject it under the Consumer but rejection of vehicle thrown out Guarantees Act (CGA). The decision: The buyer wasn’t Background wasn’t replaced by Topp Motors. But Patchett didn’t have entitled to recover repair costs and Simon Patchett bought a 1998 Records indicated that it any formal evidence of fuel then reject the vehicle because CGA rights cannot be exercised Volvo S40 for $4,990 from appeared it was replaced by consumption to support his claim. sequentially, so the trader was Jeffrey Hauschild, trading as SS someone called Owen and it Hauschild agreed he told ordered to pay for the repairs. Enterprises, on February 2, 2013. seemed likely only the cambelt Patchett that the cambelt had The Motor Vehicle Disputes He sought to recover the was replaced, and not the idler or been replaced and Topp Motors At: Tribunal, Blenheim. cost of repairs to the engine and tensioner bearings. had worked on the car. also wished to reject the car, but It was usual for idler and He confirmed it was also his the trader claimed Patchett was tensioner bearings to be replaced assumption the bearings had been entitled to neither. at the same time as the cambelt. replaced at the same time as the the supplier to remedy the failure Peter Burbidge, the automotive cambelt, but he and Patchett didn’t within a reasonable time. The case diesel engineer with 35 years’ discuss that. When a supplier refuses or The vehicle offer and sale agreement experience who repaired Patchett’s Hauschild’s key submission was neglects to do so, or fails to do recorded the odometer reading as car, said it was normal practice to the car was of acceptable quality so within a reasonable time, 101,000km at the time of sale. replace the bearings when a new when sold. He didn’t regard it the consumer may have it fixed But this was under-estimated cambelt was fitted. unacceptable for a buyer to have elsewhere and obtain from the given the registration invoice He said that if customers didn’t to spend $5,000 on a car 12 weeks supplier reasonable costs incurred recorded a reading of 102,554km want this to happen, he required after purchasing it. in doing so, or reject the goods. at a warrant of fitness inspection them to sign a disclaimer. When the failure cannot be undertaken on January 13. Burbridge thought the cambelt The finding remedied, or is substantial, the The cambelt tensioner bearing that had broken was relatively When the car was sold, it had a consumer may reject the goods or failed on April 24, damaging the new, but the idler and tensioner relatively new cambelt but the obtain damages for any reduction belt and in turn the valves and the bearings were original. idler and tensioner bearings in value below the price paid. top of the pistons. Patchett was concerned he had hadn’t been replaced as would In addition, the consumer may The most economical repair was been misled about the cambelt. have been expected during obtain from the supplier damages to fit a replacement second-hand He submitted he was given the routine maintenance. for any loss or damage resulting engine for $4,996. impression the replacement had The bearings failed seven weeks from the failure – other than loss Patchett provided an estimate been carried out by Topp Motors, so later after about 1,500km. or damage through a reduction in for repair of the head damage, he concluded the idler and tensioner Leaving aside the question the value of the goods – that was excluding any repair to the bearings had also been replaced. of whether or not Patchett was foreseeable as liable to result from pistons, of $4,403. Had he known the cambelt misled, the tribunal found the car the failure. The same day the engine hadn’t been replaced by a failed the guarantee of acceptable Patchett wasn’t entitled to both failed, Patchett tried to contact professional mechanic, he said he quality in the CGA. recover the costs of repair and then Jeffrey Hauschild. wouldn’t have bought the car. This was because no reasonable reject the vehicle. After a few failed attempts his Patchett also claimed he had buyer would buy a car knowing Rights set out in the CGA father went to see the trader but he been misled into believing the car he or she would have to spend the as outlined above cannot be wasn’t prepared to help. was economical. purchase price again to replace the exercised sequentially, so in this Patchett sent a letter rejecting He described a statement engine less than two months later. case the appropriate remedy was the car on April 29. Hauschild didn’t by Hauschild about travelling a The tribunal found the failure to order Patchett be compensated accept that, so Patchett went ahead considerable distance without was substantial and was satisfied for the cost of repairs pursuant to with the repairs at a cost of $4,996. having to fill the car up with fuel a reasonable purchaser, fully section 18(2)(b)(i). He told the tribunal that, before and stated he hadn’t been able acquainted with the car’s true The tribunal ruled the repairs paid buying the car, he had been told by to achieve that degree of fuel condition, wouldn’t have bought for by the buyer were reasonable, so Hauschild the cambelt had been economy since he had it. it for $4,990. the cost of the engine was refunded. replaced and that Topp Motors had Patchett hadn’t raised this issue Section 18 of the CGA gives worked on the vehicle. previously – it wasn’t referred to in remedies in respect of failures in the Order Both of these statements were his application – and was of some guarantee of acceptable quality. The trader was ordered to pay the correct, however the cambelt surprise to Hauschild. The consumer may require buyer $4,996.

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www.autofile.co.nz | 21 The TRUSTED online wholesale trading site. autoport.net h e Whangarei tAuckland Hamilton c Thames Tauranga Rotorua Gisborne Napier Newo Plymouth d u Biggest Increases/Decreases Wanganuin Palmerston North Masterton Wellington by town year-on-year Nelson Blenheim Greymouth Whangarei Aucklandn uHamilton Thames Tauranga Rotorua Gisborne (August 2013 vs August 2012) Napier New Plymouth Wanganui Palmerston North t Biggest Increases

o New Used Masterton Wellington Nelson Blenheim Greymouth r

Oamaru  100.0% Oamaru  120.0%

r Westport Christchurch Timaru Oamaru Dunedin Blenheim  65.7% Palmerston Nth  73.2%

Invercargill Whangarei Auckland Hamilton Thamesy Rotorua  64.3% Blenheim  66.7% TaurangaA Rotorua Gisborne Napier New Plymouth Wanganui Palmerston North Masterton Biggest Decreases New Used Wellington Nelson Blenheim Greymouth Whangarei Greymouth  50.0% Westport  50.0%  TWO SAILINGS PER MONTH JAPAN TO NZ Auckland Hamilton Thames Tauranga Rotorua Wanganui 36.0% A Palmerston Nth  32.8% ugust 2013 LATEST SCHEDULE Passenger Vehicle Registrations Used Vehicle Registrations New versus Used North Island versus South Island Sepang Express Morning Miracle Hoegh Xiamen Sepang Express Port Calls 10000 7000 6842 V8 V4 V20 V9 North Island 9000 6000 Used Osaka 15 Sep 29 Sep 15 Oct 30 Oct 8648 8000 5000 Nagoya 16 Sep 30 Sep 16 Oct 31 Oct 4000 7000 New Yokohama 17 Sep 1 Oct 17 Oct 1 Nov 6828 3000 6000 Auckland 5 Oct 17 Oct 5 Nov 18 Nov 2000 5000 South Island 1806

1000 Wellington 10 Oct 21 Oct 10 Nov 23 Nov 4000 2 3 2 3 ‘13 ‘13 ‘13 ‘12 ‘12 ‘13 ‘13 ‘13 ‘12 ‘12 T ‘12 b ‘13 y ‘1 v ‘1 r T ‘12 b ‘13 y ‘1 v ‘1 r ct o e a ar ug ct un o

e Lyttelton 19 Oct 19 Oct 16 Nov 29 Nov a ar ug un O ep F N AP JAN ‘13 DEC ‘12 J O JUL ‘13 ep A F N AP JAN ‘13 DEC ‘12 J JUL ‘13 M A M M M S S

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PHONE 0800 ARMACUP (276 2287) or 09 303 3314 UK, Japanese and local vehicles. EMAIL [email protected] Finance available. www.armacup.com The TRUSTED online wholesale trading site. www.autoport.net 0800 7000 44 22 | www.autofile.co.nz YOUR FIRST CHOICE IN SHIPPING TWO SAILINGS PER MONTH JAPAN TO NZ

LATEST SCHEDULE Sepang Express Morning Miracle Hoegh Xiamen Sepang Express Port Calls V8 V4 V20 V9 Osaka 15 Sep 29 Sep 15 Oct 30 Oct Nagoya 16 Sep 30 Sep 16 Oct 31 Oct Yokohama 17 Sep 1 Oct 17 Oct 1 Nov Auckland 5 Oct 17 Oct 5 Nov 18 Nov Wellington 10 Oct 21 Oct 10 Nov 23 Nov Lyttelton 19 Oct 19 Oct 16 Nov 29 Nov

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YOUR FIRST CHOICE IN SHIPPINGwww.autofile.co.nz | 23 www.heiwa-auto.co.nz Cheap stock difficult to source dealership with 20 years’ hard to buy because they’re highest for three months and the With the exchange rate between experience in the market quite expensive. fourth highest of the year. the pound and dollar sitting where says the availability of “Whenever there’s a big move The total of 8,074 units beat it is, he says the last thing the stockA in Japan isn’t an issue but for the dollar over the yen, there’s 7,654 and 8,051 in June and July market needs is “Kiwis cutting each price is. a short window to get some good respectively. other’s throats” to source British There has been widespread deals until the market is tightened Only May with 10,402 units, stock, resulting in a few hundred talk about favourable dollar-yen up over there,” he told Autofile. April with 10,006 and March with units sitting on the wharves. cross-rates acting as incentives “You can do okay if there’s a 8,401 have seen more Japanese With such a favourable cross- for dealers to import in high swing of three to five cents and you imports cross the border. rate, there are good margins to be numbers. take advantage of that window. The year-to-date figure is made on UK imports “but an even All Kiwis are in the same boat “There’s availability across the 64,349 units, which is 93.5 per flow into this country is needed”. when this happens, although it board in Japan, other than diesels, cent of 68,461 used imports from He adds: “With the pound only does create an advantage over and there’s a massive portfolio of all markets. being double, this makes a massive buyers from other countries. cars at auction.” The UK remains in second place change for us. Vehicles from there Auto Wholesale Ltd in Kennett wouldn’t be surprised with 1,909 units imported so far much more affordable and people Palmerston North imports direct if the number of used vehicles for in 2013 with 263 coming in last are buying from the UK.” and has access to every auction sale there on a daily basis was in month, the third highest total this Kennett has heard of someone house in Japan seven days a week the region of 50,000. year. The best month was May, bringing an ex-demonstration “so it can supply any vehicle not “It’s a lot and we’re online looking when 297 units were landed. BMW out and making big savings in stock”. at what’s available all the time.” Kennett keeps up to date with on equivalent prices here, while Manager Brady Kennett says The number of used the UK market and reports an “there’s nothing to stop people there are plenty of cars available passenger vehicles imported “influx of SUVs” with the likes of buying new cars in the UK – they in Japan, but they are proving from Japan in August was the Audi and Volkswagen. could be sold here cheaper”. Usedo imp rt passenger vehicles arrivals 11000 10000 9000 8000 7000 6000 2010 5000 2013 4000 2011 3000 2012 2000 2009

JAN FEB MAR APR MAY JUN JUL Aug Sept Oct Nov Dec

Used Import Passenger Vehicles By Country Of Export

Country of 2013 2012 2011 Monthly Export 2012 Market 2011 total % Total JAN ’13 Feb ’13 Mar ’13 APr ’13 May ’13 Jun ’13 Jul ’13 Aug ’13 2013 TOTAL Mrkt Share TOTAL Share Australia 113 126 157 176 171 118 196 167 1225 1.9% 1199 1.6% 1015 1.2%

Great Britain 293 195 194 221 297 206 240 263 1909 3.0% 2730 3.7% 1573 1.8%

Japan 3940 7821 8401 10006 10402 7654 8051 8074 64349 93.5% 67442 92.6% 83534 95.2%

Singapore 11 14 6 8 9 9 17 14 88 0.2% 154 0.2% 327 0.4%

Usa 94 90 83 106 63 81 96 99 712 1.1% 976 1.3% 976 1.1%

Other countries 33 22 11 22 25 21 26 18 178 0.2% 336 0.5% 287 0.3% Total 4484 8268 8852 10539 10967 8089 8626 8635 68461 100.0% 72837 100.0% 87712 100.0%

Reece McKerrow Ph: 021 988 727 PEACE OF MIND. Greg Bardsley Ramp inspection before shipping Ph: 0279 363 595 www.heiwa-auto.co.nz

24 | www.autofile.co.nz Proud to sponsor the SecondHand Car Sales Statistics Sales continue to curve up he number of trade-ins rise in dealer-to-public sales when doing “alright” with margins. seems to be a reason,” he says. bought by car dealers comparing last month’s figures to “We’ve got to be conscious of “People movers, seven and from the public was about August 2012 with 221 registrations margins because they pay our bills, eight-seaters, are in favour. 4,000T units less than they sold to to 187, a difference of 18.2 per cent. but where they’re at is competitive.” Normally they’re pretty steady, as customers last month. Westport returned the biggest Comparing internet to yard are station wagons.” Nationally, there were 13,542 pro-rata decrease from 32 to 24 traffic, the dealership “gets a bit The SUV segment is the next public-to-dealer transactions. units, a shortfall of 25 per cent. of both, although we’re probably most popular, although there’s a lack This was a 16.9 per cent increase With trade-ins, the largest doing more yard sales”. of stock with the emissions rules. compared to 11,587 trades in drop was in Oamaru – down Linn adds: “We’ve been in Thames “SUV values are quite strong August 2012 and they made up 37.5 per cent from 24 to 14 units. for 23 years and our headquarters for resale,” says Kennett. “To get 24.9 per cent of last month’s total. Palmerston North was up by 79.3 have been in Paeroa for 75 years. something half-decent, you have Over the same period, there per cent from 598 to 1,072 units. We get a lot of repeat trade because to pick and choose because supply were 17,551 trader-to-public sales Clive Linn, owner of Linn Motors we’ve been here for so long and have just stopped all of a sudden.” compared to 16,942 – this 3.6 per in Thames, says used vehicle sales a substantial clientele.” “Our used car sales are okay,” cent rise equated to19.2 per cent of have been steady. Brady Kennett, manager of Auto says Ross Dodds, dealer principal transactions in August. “We’re quite happy with how Wholesale Ltd in Palmerston North, of Windsor Nissan in Cambridge. Public-to-public sales beat both things are ticking along,” he says. reports business as being pretty “We’re doing well with ex-new, dealer totals by 8,205 units to claim “When we want something we steady – “not too bad” – and this New Zealand stock and anything 55.8 per cent of the market. There cannot always find it, but that has year’s sales curve looked similar up to three years old.” were 39,298 private transactions always been the same.” to 2012’s until August when they Most second-hand car sales in compared to 38,083 in August The sweet point is probably picked up. August were recorded in Auckland, 2012, up by 3.2 per cent. in the $8,000 to $18,000-$20,000 “There’s no answer to why, it’s followed by Christchurch, Wellington, Thames posted the biggest price bracket and the business is just the motor trade and there never Hamilton and Tauranga.

Secondhand car sales - August 2013

Dealer-To-Public Public-To-Public Public-To-Dealer Aug '13 Aug '12 +/- % MARKET SHARE Aug '13 Aug '12 +/- % Aug '13 Aug '12 +/- % Whangarei 546 528 3.4 3.11 1758 1644 6.9 281 238 18.1 Auckland 5868 5605 4.7 33.43 13432 13430 0.0 4666 4010 16.4 Hamilton 1514 1413 7.1 8.63 3208 3007 6.7 1223 1095 11.7 Thames 221 187 18.2 1.26 476 451 5.5 83 70 18.6 Tauranga 864 888 -2.7 4.92 1931 1824 5.9 670 568 18.0 Rotorua 258 274 -5.8 1.47 700 710 -1.4 129 138 -6.5 Gisborne 160 152 5.3 0.91 409 336 21.7 94 81 16.0 Napier 522 556 -6.1 2.97 1310 1244 5.3 369 385 -4.2 New Plymouth 465 491 -5.3 2.65 1108 989 12.0 309 230 34.3 Wanganui 210 203 3.4 1.20 431 398 8.3 143 113 26.5 Palmerston North 845 769 9.9 4.81 1536 1627 -5.6 1072 598 79.3 Masterton 183 207 -11.6 1.04 356 357 -0.3 95 89 6.7 Wellington 1536 1460 5.2 8.75 2803 2725 2.9 1274 1074 18.6 Nelson 318 316 0.6 1.81 929 788 17.9 246 211 16.6 Blenheim 172 182 -5.5 0.98 332 347 -4.3 119 115 3.5 Greymouth 87 89 -2.2 0.50 216 170 27.1 42 48 -12.5 Westport 24 32 -25.0 0.14 89 132 -32.6 2 1 100.0 Christchurch 2269 2139 6.1 12.93 5011 4782 4.8 1779 1588 12.0 Timaru 259 264 -1.9 1.48 540 463 16.6 143 149 -4.0 Oamaru 73 70 4.3 0.42 162 175 -7.4 15 24 -37.5 Dunedin 738 669 10.3 4.20 1647 1538 7.1 502 425 18.1 Invercargill 419 448 -6.5 2.39 914 946 -3.4 286 337 -15.1 NZ total 17551 16942 3.6 100.00 39298 38083 3.2 13542 11587 16.9

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www.autofile.co.nz | 25 Passenger Car Sales by Private/Business split (INCLUDES SUVs) Make Private % Private Business % Business Total Hatch to target Alfa Romeo 7 30.4 16 69.6 23

Aston Martin 3 100.0 0 0.0 3 Audi 66 40.0 99 60.0 165 private buyers Bentley 1 50.0 1 50.0 2 ia Motors NZ finished 2013 put the model 13.7 per cent BMW 66 37.3 111 62.7 177 joint 10th with Nissan on ahead of the same period last year. Chery 9 75.0 3 25.0 12 August’s marques ladder General manager Todd sellingK a total of 212 passenger cars McDonald says this bodes well for Chrysler 4 26.7 11 73.3 15 and SUVs. the five-door variant and it’s good Citroen 14 41.2 20 58.8 34 Of its monthly sales, 67 – or to have a hatchback after a four- Daihatsu 5 50.0 5 50.0 10 31.6 per cent – were private, while month absence “for a push in sales”. Dodge 16 30.8 36 69.2 52 145 were business transactions. It’s expected to sell 650 units The manufacturer is hoping in 2014 and is aimed mainly at Fiat 12 54.5 10 45.5 22 its new Cerato hatchback, which private buyers, but Kia expects Ford 127 21.9 452 78.1 579 is aimed predominately at some business sales. Great Wall 12 57.1 9 42.9 21 private buyers and is currently An example of the small print is Holden 237 27.6 622 72.4 859 being heavily advertised, will the car’s spare wheel because that boost its presence in the small – as opposed to having a space Honda 231 50.9 223 49.1 454 car market. saver – is finding its way onto fleet Hyundai 138 27.5 364 72.5 502 In the top 10, five brands had buyers’ checklists. Jeep 33 49.3 34 50.7 67 more private registrations pro-rata Kia says it needs to introduce Jaguar 0 0.0 9 100.0 9 than Kia. local character to the brand, Mitsubishi had the highest and integrate its television, on- Kia 67 31.6 145 68.4 212 proportion with 261 private sales demand and social media offering. Lamborghini 0 0.0 1 100.0 1 in its total of 389, or 67.1 per cent. With advertising, the marque Land Rover 23 65.7 12 34.3 35 It was followed by Volkswagen reports growth in online, media with 270 out of 424, or 63.7 per as declining and television as Lexus 27 54.0 23 46.0 50 cent. Suzuki, Nissan and Mazda consistent. Maserati 1 100.0 0 0.0 1 came next. “We’re trying to introduce more Mazda 157 34.8 294 65.2 451 Toyota, Holden, Ford and brand appeal to women aged 25- Mercedes-Benz 59 36.0 105 64.0 164 Hyundai were the top four for plus and men aged 30-plus,” says overall and business transactions McDonald. Mini 27 60.0 18 40.0 45 last month, with the Japanese That’s because 58 per cent Mitsubishi 261 67.1 128 32.9 389 marque exceeding 1,000 units. of small cars are by bought by Nissan 86 40.6 126 59.4 212 Year to date, there are about female over-35s, while the age

Peugeot 75 68.2 35 31.8 110 50 models and 270 variants in the group for new vehicle buyers is competitive small car segment. women aged 40-70 and men aged Porsche 7 58.3 5 41.7 12 Seventy-three per cent of 45-80 with household incomes Renault 3 75.0 1 25.0 4 small cars sold are hatchbacks exceeding $80,000. Skoda 16 32.0 34 68.0 50 with 18 per cent being sedans, To target private buyers, while 2013 has so far seen a 19 Kia is the commercial partner SsangYong 33 45.2 40 54.8 73 per cent increase in the models. for TV One’s Nothing Trivial, Subaru 64 54.2 54 45.8 118 Kia, meanwhile, will have more whose viewers fit its target Suzuki 203 55.6 162 44.4 365 presence when its three-door hatch demographics. Toyota 311 28.8 768 71.2 1079 arrives in November or February, The business market is being and it recognises specification and targeted through a campaign on Volkswagen 270 63.7 154 36.3 424 delivery are important. domestic Air NZ flights, while the Volvo 9 69.2 4 30.8 13 Since the Cerato sedan was television advert for the Cerato Total 2680 39.3 4134 60.7 6814 launched earlier this year, global hatch is the marque’s first to be *Business sales include rental and government sales, and the totals include passenger cars and SUVs. SOURCE: MIA sales for the first six months of shot on these shores.

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26 | www.autofile.co.nz Kiwis just keep on trucking wo utes dominated new very glad to have it in our line-up.” “To get this four-wheel-drive so hybrids – they don’t compromise vehicle sales last month Overall sales of four-by-fours have close to 30 grand is great and I’m on power,” he told Autofile. with 392 Ford Rangers increased by 38 per cent in the past excited about the new Peugeot stock. Michael Gapes, chief executive andT 376 Toyota Hiluxes pushing six years, while the SUV segment “Utes are becoming readily officer of Manukau Toyota, says the Corolla with 328 registrations has been the only one to increase available and the Isuzu D-Max the pricing of cars has been good. into third place. volumes faster – up by 64 per cent. has just come off the back of its “Interest rates are low and deals August was the fourth month At the same time, sales of 4x2 second-biggest month.” seem to be attractive.” out of the past five that the Ranger utes have gone up by 23 per cent Paul Brown, dealer principal of August’s 9,430 new vehicle sales has been the best seller in its to make it the third fastest-growing John Andrew Ford and Mazda in included 2,602 new commercial sales segment, although it trails the Hilux segment between September 2007 Auckland, says small cars and SUVs compared to 2,216 this time last year. 2,970 units to 3,201 year to date. to August 2013. continue to be top sellers. That was an increase of 386 units – Corey Holter, managing director With average monthly sales “The retail market continues to or 17.4 per cent – and the highest of Ford NZ, says dealers around the running at 1,739 units, utes were grow and there are excellent new monthly total since August 1984. country now have stock available. the largest new vehicle segment products from Ford and Mazda.” There were 6,828 registrations “Ford’s objective with the all-new behind SUVs on 2,499. They were Dennis Sweetman, owner of passenger vehicles – a 14.5 per Ranger was to design and engineer followed by 1,673 small and 1,248 of Dennis Sweetman Motors in cent increase over August 2012 a ute that was better than the light passenger vehicles. Hastings, says sales of the Peugeot when there were 5,959. It was the competition in all areas, including Paul Burborough, dealer 308 have been strong. best August sales since 1987. refinement, safety, performance and principal of Winger Hamilton, says: “There’s a good range of Year-to-date passenger vehicle capability,” he says. “We’re excited by the recent release electric-diesel vehicles coming out sales are up by 6.1 per cent on this “It’s a fantastic truck and we’re of the Impreza X at $31,990. from Peugeot and – unlike other time last year.

NEW VEHICLE SALES BY BUYER TYPE - August 2013 NEW VEHICLE MARKET SEGMENTATION - August 2013

Aug '13 Aug '12 Mth % 2013 YTD 2012 YTD % YTD Aug '13 Aug '12 Mth% diff 2013 YTD 2012 YTD % YTD Passenger 4,552 3,799 19.8 33,154 32,767 1.2 Passenger 4,552 3,799 19.8 33,154 32,767 1.2 Private 1,776 1,315 35.1 12,642 11,694 8.1 SUV 2,262 2,125 6.4 19,976 17,156 16.4 Business 2,232 1,814 23.0 15,585 15,903 -2.0 Light Commercial 2,261 1,913 18.2 17,528 14,038 24.9 Gov’t 127 243 -47.7 1,756 2,048 -14.3 Heavy Commercial 317 267 18.7 2,298 1,899 21.0 Rental 417 427 -2.3 3,171 3,122 1.6 Other 38 62 -38.7 323 340 -5.0 Total market 9,430 8,166 15.5 73,279 66,200 10.7 SUV 2,262 2,125 6.4 19,976 17,156 16.4 Private 904 748 20.9 7,515 5,989 25.5 Light 1,308 998 31.1 9,980 9,241 8.0 Business 1,189 1,273 -6.6 10,822 9,470 14.3 Small 1,971 1,568 25.7 13,444 13,305 1.0 Gov’t 43 68 -36.8 431 440 -2.0 Medium 667 603 10.6 5,052 5,184 -2.5 Rental 126 36 250.0 1,208 1,257 -3.9 Large 443 389 13.9 3,085 3,383 -8.8 Light Commercial 2,261 1,913 18.2 17,528 14,038 24.9 Upper Large 18 25 -28.0 168 157 7.0 Private 498 354 40.7 3,667 2,816 30.2 People Movers 77 91 -15.4 596 630 -5.4 Business 1,535 1,348 13.9 12,468 9,838 26.7 Sports 68 125 -45.6 829 867 -4.4 Gov’t 164 151 8.6 970 1,017 -4.6 SUV Small 506 501 1.0 4,283 3,611 18.6 Rental 64 60 6.7 423 367 15.3 SUV Medium 1,010 752 34.3 8,102 5,990 35.3 Sub Total 9,075 7,837 15.8 70,658 63,961 10.5 SUV Large 713 842 -15.3 7,310 7,296 0.2 Private 3,178 2,417 31.5 23,824 20,499 16.2 SUV Upper Large 33 30 10.0 281 259 8.5 Business 4,956 4,435 11.7 38,875 35,211 10.4 Light Buses 43 36 19.4 296 291 1.7 Gov’t 334 462 -27.7 3,157 3,505 -9.9 Vans 413 441 -6.3 3,372 3,249 3.8 Rental 607 523 16.1 4,802 4,746 1.2 Pick Up/Chassis Cab 4x2 690 537 28.5 5,147 3,499 47.1 Pick Up/Chassis Cab 4x4 1,115 899 24.0 8,713 6,999 24.5 Heavy Commercial 317 267 18.7 2,298 1,899 21.0 Heavy Commercial 317 267 18.7 2,298 1,899 21.0 Other 38 62 -38.7 323 340 -5.0 Other 38 62 -38.7 323 340 -5.0 Total 9,430 8,166 15.5 73,279 66,200 10.7 Total market 9,430 8,166 15.5 73,279 66,200 10.7 Your fi rst choice in automotive lending.

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