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Corporate Sustainability Report 2017 Contents Corporate Sustainability Report 2017 Contents Welcome Anti-bribery and Corruption (ABC) 21 Our Approach to Tackling Slavery Chief Executive’s Foreword 5 and Human Trafficking 22 Achievements at a Glance 6 • Our Partnership with Stronger Together 22 • Awards 7 Outperforming at the Considerate Constructors Scheme 24 Shaping Skylines Optimising Our Approach Our Business 9 Committing to Sustainable Futures for All 10 Protecting Our World 27 • Adopting the UN Sustainable Development Goals 10 Sustainability and Wellbeing in Building Design 27 Adding Value 11 • Wellbeing in Site Offices 29 Joining Forces with the Industry 12 Working Towards a Circular Economy 30 • Multiplex Outperforms on the CIPS • Using Materials with a High Recycled Content 30 Sustainability Index 12 • Waste Diverted from Landfill 31 • Our Work with CIRIA 12 Responsible Sourcing 32 • Multiplex and the UK Green Building Council (UKGBC) 12 Reducing Carbon and Adapting to Climate Change 33 • Multiplex and the Building • Minimising the Use of Water 33 Research Establishment 12 • Calculating the Whole Project Embodied Carbon 33 • Contributing to Public Policy • Improving Air Quality 33 and National Standards 13 Multiplex Joins the Science Based Targets Initiative • Multiplex Joins London First 14 to Help Tackle Climate Change 34 Delivering to High Standards 16 Enhancing Biodiversity 36 Connecting the Future 18 • Protecting Our Land, Water and Air 36 Engaging with Our Supply Chain 19 Investing in Skills 37 • Our Collaboration Hub 19 Sustainability Engagement on Sites 37 • Working with Our Supply Chain 20 Connecting to Communities 39 Our Goals • Positive Partnership are Key to Our Success 40 Sustainability Goals 61 • Project Spotlights 41 • Future Targets 63 Investing in People 42 Community Goals 64 • Supporting People into Work 43 • Future Targets 65 • Future Talent 44 Health and Safety Goals 66 Supporting Business 45 • Future Targets 66 Inspiring Communities 48 • Engaging Young People Through Innovative Educational Programmes 49 Appendix - Our Numbers • Work Experience 50 Sustainable Building Certifications 68 Respecting our Neighbours 52 Waste 68 • Hazardous Waste 68 Health & Safety - Building a Culture of Care 53 Responsible Sourcing of Materials 69 • Improving Occupational Health 54 Carbon 70 • Reducing Risk Through Design 54 Water Use and Total Volume of Water Discharged 71 • Health and Safety Training 54 Legal 71 Accident Frequency Rate 72 Investing in Our People’s Potential 56 • Body Parts Affected by Accidents 72 • Digitalising Our Learning Experience 57 Labour Practices and Decent Work 72 • Looking Forwards On Learning 58 • Employees 73 • The 70:20:10 Learning Model 58 • The 5% Club 58 • Supporting Collaboration 58 • We Listen 58 • Our Benefits 59 WELCOME White Collar Factory, London “We want to be a good corporate citizen. Our people’s enthusiasm and commitment makes this happen, and this report showcases our output.” Chief Executive’s Foreword Welcome to the latest edition of our accordance with the Science Based the creation and implementation of corporate sustainability report. We Targets initiative protocol. innovations. We have shared our know that as a global construction knowledge across the industry and Since our last report, we have company, we are responsible for with our stakeholders, to create value. continued to use a variety delivering a positive legacy in the of techniques to embed our We want to be a good corporate communities where we build, for responsibilities into our company citizen. Our people’s enthusiasm and taking care of our workforce and those culture. These have included training, commitment makes this happen, and of our supply chain, and for making a policies, recruitment criteria, and staff this report showcases our output. net positive impact on the environment engagement initiatives. Some of our We will continue to embed corporate around us. For this reason our achievements include maintaining a social responsibility into our business corporate social responsibilities align low accident frequency rate of 0.11, strategy, making it inherent within our with our core values, and are integral introducing an extensive mental health company culture. As we further align to our business aim of delivering programme across the business, our decisions and policies with the buildings of excellent quality and value raising and donating £432,676 for Sustainable Development Goals, we to our clients. charities and local causes in 2017, will be better equipped to meet the Our approach to fulfilling our and delivering over 17,000 hours of sustainability challenges of today and responsibility is to align with global face to face training in 2017. We have those of the future. I am confident that demands. As such, we have mapped delivered buildings that achieved our people, processes and values will our performance against the United BREEAM Outstanding and Excellent, meet these demands, and that we will Nation’s Sustainable Development Level 4 in the Code for Sustainable deliver beyond expectations. Goals. In this way we can understand Homes, and a LEED Platinum what we are doing well, identify areas certification for our clients. We have for improvement, and set targets for continued to scrutinise our operations coming years. We have recognised and those of our supply chain against 14 of the goals that are relevant to our the Modern Slavery Act. We have won business, and this report highlights 37 industry awards and have been our alignment with them. shortlisted for a further 14. We have sought best practice and forward- Ashley Muldoon In August 2018, we became one of thinking ideas, and have established Chief Executive Officer the first UK contractors to commit an internal committee to facilitate Europe, Middle East and Canada to reducing our carbon emissions in 5 Multiplex Corporate Sustainability Report 2017 Achievements at a Glance Our People Safety OVER 17,000 30 MENTAL HEALTH HOURS FIRST-AIDERS OF FACE-TO-FACE ACROSS OUR TRAINING IN 2017 BUSINESS Awards Communities 3,786 37 HOURS OF VOLUNTEERING AWARDS WON IN 2017 IN LOCAL COMMUNITIES Our World ST OFFICE BUILDING IN THE UK TO BE BOTH BREEAM OUTSTANDING 1 AND LEED PLATINUM 6 Awards 15 Bishopsgate 15 Bishopsgate 20 Grosvenor Square 79-83 Oxford Street 100 Bishopsgate Bluechip Financial Headquarters Multiplex Construction Verde SW1 Principal Tower Europe Ltd 79-83 Oxford Street The Glebe Royal Hospital for Sick Children and Department for Clinical Neurosciences Leaders Awards 2018 FINALIST Verde SW1 100 Bishopsgate 79-83 Oxford Street Multiplex Construction Multiplex Construction Multiplex Construction Europe Ltd Europe Ltd Europe Ltd Multiplex Construction Multiplex Construction Bluechip Financial 5-7 St Helen’s Place Europe Ltd Europe Ltd Headquarters Royal Hospital for Sick Royal Hospital for Sick LSQ London Children and Department Children and Department for Clinical Neurosciences for Clinical Neurosciences 7 Multiplex Corporate Sustainability Report 2017 SHAPING SKYLINES Verde SW1, London 8 Shaping Skylines Our Business Multiplex has been shaping skylines and delivering vital infrastructure assets for more than 50 years. GLOBALLY We are one of the world’s leading contractors, with Years of a presence in Australia, India, Europe, the Middle contracting heritage East and Canada. 56 Completed We have built our business on a strong relationships we have with 955 projects can-do attitude, always looking for our clients. We look forward to better, more sustainable ways of delivering more iconic projects all over doing things. We work closely with the world, and have every confidence our clients at the earliest point of a that we will be outperforming for many 6,800 project to generate positive outcomes more years to come. Global employees for our world, our clients, our people, Established in the UK in 1999, our projects, and the communities we Multiplex Construction Europe Ltd has Current work in. gone from strength to strength, and 95 projects Over the years we have built a has gained an enviable reputation as a reputation for delivery. Our clients trust contractor that delivers. us to deliver on time and on budget, This report focuses on our approach proven by the significant proportion of to sustainability for our UK business. $80bn repeat business which makes up our It sets out our financial strength Work to date global workbook. and growth, our structure and This also speaks volumes about the commitments, our achievements quality of our people. Many staff and aspirations for the future, and EUROPE members have been part of the team information about our people and their Years for decades. With almost 6,800 staff dedication to a job well done. operating globally, clients benefit from our depth There have been no significant 19 of knowledge and expertise, and our changes during the reporting period ability to draw on shared experience regarding the size, structure or Completed and the world’s best practices. ownership of Multiplex. 44 projects There is no function within the Over the past year we have business of greater importance than experienced healthy growth as health and safety. We challenge our demonstrated in our financial figures. people to identify and respond to We have no debt, and our equity has 1,000 health and safety issues before they grown from £108m in 2016 to £126m Employees even step onsite. By collaborating in 2017. We received no financial with project stakeholders early on, assistance from the government Current we seek not just to manage but also during this reporting period. More projects to eliminate risk. detailed information has been 22 We are immensely proud of our published in our company’s financial business and our team, and of the report. $11.8bn Work to date 9 Multiplex Corporate Sustainability Report 2017 Committing to Sustainable Futures for All Multiplex is committed to providing sustainable futures for everyone we work with. We understand that the way we do business impacts Our commitment to addressing these topics has been the lives of our people, our clients, our supply chain and demonstrated through our report.
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