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Market Review 2021 Total Support We are proud to announce that we are developing a network of service stations with the support and expertise of Total. Becoming a Total franchise offers: • The power of the Total brand. • A flexible contract that works for you. • A guarantee of quality and safety. • World-class innovation. • Access to Total’s premium fuels. • The Harvest Energy fuel card scheme. • Expert advice and support from • Security of supply from a leading our dedicated UK team. fuel distributor. To find out how we can easily help fuel your business contact us today. +44 (0)1932 843 354 harvestenergy.com 002_PRA_2021.indd 1 11/12/2020 12:33 pm Market Review2021 HELP US TO HELP YOU, THE INDEPENDENT CONTENTS FORECOURT RETAILER, BY SUPPORTING REVIEW OF YOUR TRADE ASSOCIATION NOW POLITICAL “Together we REPRESENTING YOU MEMBERS are stronger” THE PRA ZOOMS IN ASSOCIATE MEMBERS TECHNICAL THE ARRIVAL OF E CAR WASH COMING CLEAN BRIAN MADDERSON OIL MARKET OVERVIEW CHAIRMAN MARKET BY NUMBERS FROM EXPERIAN CATALIST arket Review 2021 is the seventh ENERGY TRANSITION consecutive issue of the PRA’s publication ACCENTURE DISCUSSES NEW PATHS FOR RETAILERS Mthat has become an industry landmark, available both in print and PDF format on our BP ON FOCUSING ON OPPORTUNITIES NOT THREATS popular website www.ukpra.uk It is read by BUSINESS governments, civil servants, nanciers, fund BUSINESS RATES UPDATE BY MUA managers, bankers, lawyers, insurance companies, PROPERTY VIEW FROM CHRISTIE & CO providers of products and services to this LEGAL UPDATE BY MILS fascinating and evolving industry before we even RETAIL mention the retailers themselves! Of course, 2020 will go down in history as the IGD DISCUSSES NEW OPERATIONAL CHALLENGES “Year of the Global Pandemic” but as I pen these EUROMONITOR REVIEWS THE FORECOURT CHANNEL’S PERFORMANCE words we are all excited and hopeful that the swift THE FORECOURT SHOW arrival of vaccines will soon provide the beginning of the end. In the summer, we wondered whether it would be possible to produce a Market Review in its Who’s who at the PRA usual form due to the severe impact of COVID-19 on PRA MANAGEMENT TEAM PRA TECHNICAL COMMITTEE Brian Madderson, Chairman Gordon Balmer, PRA so many companies. However, we were surprised 07768 608332 [email protected] Matthew Bellamy, Certas Energy and very grateful that sponsors, both established Gordon Balmer, Commercial Manager Ray Blake, PRA and new quickly pledged support that has made this 07771 834073 [email protected] Nicholas Brocklehurst, Westbridge Motors latest issue not only possible but perhaps one of the Phil Monger, Technical Director (Northampton) Ltd best. My sincere thanks to you all. 07831 327990 [email protected] J Brownsey, Fordingbridge Garage Ray Blake, Technical Manager Rodney Carter, Vapour Control Systems During the pandemic crisis which has seen 07496 967269 [email protected] Michael Garner, The Garner Group so many important and varying government Steve Coombe, Membership Manager Gill Howkins, F Howkins and Son interventions, not made any easier by “health” 07831 373205 [email protected] Graham Lambert, St Michaels Garage Ltd being a devolved policy, we have been struck by Alexander Russell, Director of Strategy 07881 Andrew Lawrence, Lawrence Garages the magnicent entrepreneurial spirit shown by 502581 [email protected] Ben Lawrence, Lawrence Garages Margaret Erwin, Moto Hospitality our roadside retailing sector. Categorised as an PRA EXECUTIVE COMMITTEE Emma McVie, Southern Co-operative essential service you have kept the wheels of the Brian Madderson, Chairman Phil Monger, PRA medical teams rolling and those of so many critical Mike Garner, The Garner Group Barry Onions, Petroassist industries too – the tribute on the front cover is Ashley Kay, The Kay Group David Sommers, Hampshire Trading Standards very well deserved! Andrew Lawrence, Lawrence Garages (London) Paul Suchodolski, Rontec Aziz Patel, The Brookeld Group John Ryeland, George Hammond plc Hemant Tandon, Park Garage Group Cover image: Grace, aged 9 Mark Wilson, Fraser’s Retail The Retail Motor Industry Federation (RMI) is a leading automotive trade body in the Publisher: Simon Lewis UK, representing franchised car PRA MARKET REVIEW is published by Editor: Tracy West and commercial vehicle dealers; Lewis Business Media Ltd, Art Editor: Sarah Crowhurst independent garages; bodyshops; motorcycle dealers; petrol Suite A, Arun House, Office Village, Sales: Rachel Hallett retailers; auction houses and cherished number plate dealers; River Way, Uckfield, TN22 1SL Printed by: Stephens & George Print Group, who provide sales and services to motorists and businesses Tel: 01825 983105 Goat Mill Road, Dowlais, Merthyr Tydfil, CF48 3TD across the UK. Fax: 01825 983108 ©Lewis Business Media Ltd 2021 201 Great Portland Street, London W1W 5AB Email: [email protected] All rights reserved. Tel: 020 7307 3598 • Fax: 020 7307 3406 • www.ukpra.co.uk www.ukpra.co.uk 03 REVIEW OF 2020 Market Review 2021 : A YEAR LIKE NO OTHER PRA and CWA chairman Brian Madderson reviews a tumultuous year, when members really rose to the challenge irst, I would like to pay tribute key workers in the NHS, police and re COVID-19 and a sharp reduction in oil prices as the to all our members, their teams services through discounts on fuel was ‘climate action’, eects of COVID-19 started to aect including an earlier and families for keeping the critical. ban on the sale of their industry and consequently the F new petrol and diesel country fuelled and fed during these So many things have happened demand for oil. Brent crude oil prices vehicles, dominated unprecedented times. Our front cover this year, it’s been di cult to recall much of 2020 fell 20% to below $55/barrel and both depicts a poster, which Grace, aged everything, so to help me chronicle BP and Shell reported a fall in prots. nine, sent to us completely o her own them I have used the back copies of There was also news of a crackdown bat (and is reproduced with the kind Petrol Heads-Up (PHU) as a guide. on rogue hand car washes. In a permission of her parents), and I think In January, we saw rises in fuel strongly worded speech to the it says it all. prices caused by US/Iran tensions Resolution Foundation, Matthew Taylor, 2020 was the most challenging year following a drone strike by the US on the interim director of the O ce for many of us can recall. Our industry an Iranian general, and also some Labour Market Enforcement (OLME), had to adapt to the highly unusual vague reports about a virus in Wuhan, called hand car washes “endemically circumstances including dierent China. non-compliant” and recommended ways of working, changes in how we February saw the Government tighter regulations through a national serve our customers, extra hygiene unveiling a plan to bring forward the Licensing Scheme. We are waiting precautions and also increased ban on new petrol and diesel vehicles, to see how this will play out post- contactless payment. The speed of the from 2040 to 2035. Boris Johnson said pandemic. changes that members were able to that 2020 would be a “dening year of March saw the Government implement was absolutely remarkable. climate action”. invite responses to a consultation for Also, the support provided by oil Meanwhile, in China people were the introduction of E10 petrol. The companies and fuel card companies to falling ill from a new virus and we saw PRA had been actively working with ▹ 04 www.ukpra.co.uk UNITED FOR BETTER PROFITS “Since moving to Budgens our turnover has doubled, and our margins have improved.” Goran Raven, Budgens Abridge At Budgens our team support you all the way. With our Regional Development Managers, fresh food team and expert marketing advice your store will be up and running with growing profits in no time. Which is why in the HIM 2019 symbol track report Budgens had the highest “likely to recommend” score of all symbol groups*. Join us now! call 0808 178 8644 or visit joinbudgens.co.uk *HIM symbol track 2019 005_PRA_2021.indd 1 11/12/2020 12:42 pm Supporting Independent dealerships Going places together We are here for you every step of the way. >20 24/7 500 supply locations service from our in-house drivers nationwide dedicated UK team To find out more about Greenergy’s winning formula, contact our territory managers. 020 7404 7700 greenergy.com/independent-retailers Great brands. Great price. Great service. 006_PRA_2021.indd 1 14/12/2020 9:54 am REVIEW OF 2020 Market Review 2021 ▹ the Department for Transport and even took a delegation of members to meet them to explain how this could be practically implemented. Our main recommendations were that the introduction should be mandated, E10 needs to contain a specied minimum level of ethanol and this needs to be supported by a Government public awareness campaign to support a successful launch. NATIONAL LOCKDOWN On March 23, the UK entered into a national lockdown brought on by worsening infection rates related to COVID-19. The PRA was involved in discussions with the Department for Business Energy and Industrial Car washes were deal not just with the Westminster celebrated VE day and for most of us a major bone Strategy (BEIS) to help coordinate our of contention Government but with the Edinburgh the weather was ne. We were allowed industry response. We quickly lobbied during lockdowns, Government and the National some respite to celebrate – socially specically whether the Treasury to ensure that PFS were they should be Assemblies in Cardi and Belfast, and distanced – with our neighbours. This included in any nancial relief oered allowed to operate successfully negotiated much improved came as some relief to many people to retail outlets as they had been since or not packages on business rates for both who were on their own and helped our intervention with the Financial our Scottish and Northern Ireland people to reconnect socially.
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