Seasonal Workers’ Welcome Pack

Contents

Page Interpretation services 2 Welcome 5

West District Council Services How to contact District Council 6 Refuse and recycling 7 Housing 8 Leisure 9 Racism and anti-social behaviour 10 Young people 11 Other Council services 12

Lancashire County Council Early Years’ education 13 Primary and secondary schools 15 Adult education 16 Library services 17 Social services 18 Trading Standards 19 Public transport 20

Other information Visiting 21 Places of worship 22 Useful numbers 23 Local councillors 26 Feedback form 27

1 Interpretation Services

Do you need a translation service?

This pack contains useful information about Council services, general information about the District and useful contact numbers.

If you need information translated into another language, you can ask your employer to contact the Council or you can ring the Customer Contact Centre on 01695 577177.

If you need an interpreter, the Council can also provide this service.

USŁUGI W ZAKRESIE TŁUMACZEŃ NA ŻYWO

Czy potrzebujesz tłumacza?

Niniejszy pakiet zawiera użyteczne informacje na temat usług zapewnianych przez Radę, ogólne informacje o rejonie oraz ważne numery telefonów.

Jeśli chcesz, aby ktoś przetłumaczył Ci informacje na inny język, poproś pracodawcę o skontaktowanie się z Radą lub zadzwoń do Customer Contact Centre pod 01695 577177.

Jeżeli jest Ci potrzebny tłumacz na żywo, Rada również zapewnia takie usługi.

BEM-VINDO

SERVIÇOS DE INTERPRETAÇÃO

Necessita de um serviço de tradução?

Este pacote contém informações úteis sobre serviços do Council (Conselho), informações de âmbito geral sobre o District (Distrito) e números de contacto úteis.

Se necessitar de informações traduzidas para outras línguas, pode solicitar à sua entidade patronal para contactar o Council (Conselho) ou então ligue para o Customer Contact Centre (centro de contacto do cliente), para o número 01695 577177.

Caso necessite de um intérprete, o Council (Conselho) também poderá disponibilizar esse serviço.

2 ДОБРО ПОЖАЛОВАТЬ!

УСЛУГИ УСТНОГО ПЕРЕВОДЧИКА

Нуждаетесь ли вы в услугах по письменному переводу?

В данном комплекте содержится полезная информация о предоставляемых Советом услугах, общая информация о районе и полезные контактные номера.

Если вам необходимо сделать перевод информации на другой язык, вы можете обратиться к своему работодателю с просьбой связаться с Советом, или же вы можете позвонить в Центр по связям с клиентами по телефону 01695 577177.

Если вы нуждаетесь в услугах устного переводчика, Совет сможет также предоставить данные услуги.

BIENVENIDOS

SERVICIOS DE INTERPRETACIÓN

¿Precisáis servicios de traducción?

Este material contiene información útil acerca de los servicios del Council (el ayuntamiento local), información general acerca de la comarca y números de contacto útiles.

Si precisáis información traducida a otra lengua, podéis pedir a vuestro empleador que se ponga en contacto con el Council o vosotros mismos podéis llamar al Customer Contact Centre (Centro de Contacto para los Clientes) al teléfono 01695 577177.

Si precisáis un intérprete, el Council también puede facilitar este servicio.

ﻣ ﺮ ﺣ ﺒ ًﺎ ﺑﻚ إﻟﻰ ﺧﺪﻣﺎت اﻟﺘﺮﺟﻤﺔ

هﻞ أﻧﺖ ﺑﺤﺎﺟﺔ ﻟﺨﺪﻣﺎت ﻣﺘﺮﺟﻢ؟

ﺗ ﻀ ﻢّ هﺬﻩ اﻟﺮزﻣﺔ ﻣﻌﻠﻮﻣﺎت ﻣﻔﻴﺪة ﺣﻮل ﺧﺪﻣﺎت اﻟﻤﺠﻠﺲ اﻟﺒﻠﺪيّ، ﺑﺎﻹﺿﺎﻓﺔ إﻟﻰ ﻣﻌﻠﻮﻣﺎت ﻋﺎﻣﺔ ﻋﻦ اﻟﻤﻨﻄﻘﺔ، وأرﻗﺎم ﻣﺮاﺟﻊ اﻻﺗﺼﺎل اﻟﻤﻔﻴﺪة.

إذا آﻨﺖ ﺑﺤﺎﺟﺔ ﻟﺘﺮﺟﻤﺔ اﻟﻤﻌﻠﻮﻣﺎت آﺘﺎﺑـﻴًﺎ إﻟﻰ ﻟﻐﺔ أﺧﺮى، ﺑﺈﻣﻜﺎﻧﻚ أن ﺗﻄﻠﺐ ﻣﻦ رب اﻟﻌﻤﻞ اﻻﺗﺼﺎل ﺑﺎﻟﻤﺠﻠﺲ اﻟﺒﻠﺪيّ، أو ﻳﻤﻜﻨﻚ أ ﻳ ﻀ ًﺎ اﻻﺗﺼﺎل ه ﺎ ﺗ ﻔ ﻴ ًﺎ "ﺑﻤﺮآﺰ اﻟﺘﻮاﺻﻞ ﻣﻊ اﻟﻌﻤﻼء" Customer Contact Centre وذﻟﻚ ﻋﻠﻰ اﻟﺮﻗﻢ 577177 01695.

وإذا آﻨﺖ ﺗﺤﺘﺎج ﻟﻤﺘﺮﺟﻢ ﺷﻔﻬﻲّ، ﻳﺴﺘﻄﻴﻊ اﻟﻤﺠﻠﺲ ا ﻟ ﺒ ﻠ ﺪ يّ أن ﻳﺰوّدك ﺑﻬﺬﻩ اﻟﺨﺪﻣﺔ.

3

4 Welcome to West Lancashire

West Lancashire District Council and Lancashire County Council welcome you to the district. This pack aims to give you all the information you need to know to access services in West Lancashire. It has been put together with a view to helping people who have come to work in the area from overseas, usually for short periods of time.

From how to contact the Council to using the sports centres and travel maps- the sheets in this pack are full of useful information.

West Lancashire is a beautiful area, made up of a mix of peaceful countryside, picturesque villages and busy towns.

If you are staying in the Northern parishes the nearest shopping centre is Village. Mark Square is where you will be able to buy all the items you need for everyday use, from food and household goods to the hairdressers and eating out places as well as bars.

West Lancashire’s two biggest towns are and and are easy to get to via public transport.

Ormskirk has a traditional market every Thursday and Saturday, giving shoppers the chance to pick up a bargain. The town centre has many stores where you can buy clothes, food, books, electrical goods and much, much more. Ormskirk is also good for a night out and offers many pubs and restaurants, serving a variety of food including traditional English, Indian and Chinese cooking.

The modern town of Skelmersdale is the home of the Concourse shopping centre. This busy centre, open every day of the week, sells everything from clothes and furniture to everyday essentials.

Across the District, there are many other attractive towns and villages, many with local shops and centres.

West Lancashire has good transport links, making it easy to enjoy a trip to the surrounding towns of Preston, Southport, and . You can travel by bus and train from many locations around West Lancashire (see information pack for details).

We hope you will be happy during your time in West Lancashire.

5 West Lancashire District Council How to Contact the Council

In person West Lancashire District Council has offices in Ormskirk and Skelmersdale that you can visit between the opening times of 9am to 5pm, Monday to Friday.

Our Ormskirk offices are at 52 Derby Street. We also have a Customer Service Point at the Concourse, Skelmersdale.

The Council has recently opened a Customer Contact Point at 52 Derby Street for people to call in and speak to a Customer Service Advisor in person. Customer Service Advisors can help members of the public who have enquiries about a wide range of Council services, including benefits, planning, fly tipping, domestic refuse, street lighting and bulky household collections.

By telephone The Council has a dedicated Customer Contact Centre to answer telephone calls about Council services - the telephone number is 01695 577177. Trained Customer Service Advisors answer the telephone calls and can often help with your query straightaway. If not, they will transfer your call to someone in the relevant department who should be able to help you.

By email If you have access to a computer you can also contact the Council by email. The best email address for any query is [email protected]. Your query will be dealt will very quickly and a reply will be sent back to your email address.

6

West Lancashire District Council Domestic Waste and Refuse Collections

If you have any domestic waste, the farm owner will have details about bin collection services. Please see your employer about where you should place your rubbish.

Don't put paper, glass bottles, jars, cans, shoes and textiles in your dustbin! They can all be recycled. You can help the Council and the environment by taking empty bottles, cans, old newspapers, clothes and shoes to the nearest recycling site.

The nearest site to you will be:

• BANKS: Hoole Lane (glass, textiles, books, aluminium cans, shoes) • : Village Hall, Shore Road • TARLETON: Mark's Square • : Red Lion Restaurant, Southport Road (bottles only)

For more information about recycling your waste or domestic refuse collections, please contact 01695 577177.

7

West Lancashire District Council Housing

Are you eligible for a house?

If you are eligible to live in West Lancashire our Housing Division can offer advice on whether you can become a Council tenant, on buying a house or renting with a private landlord. Our staff will give you the advice you need on landlords, building societies and even mortgages if you want to buy a house.

We are also able to offer advice if you think that you may become homeless. If you think your landlord may evict you, our Housing Options team are available to offer assistance.

If you are already in accommodation and you are unhappy with the conditions you are living in, such as cramped facilities, again our staff will be able to help you or point you in the right direction for support.

For more information about housing services, please ring our Customer Contact Centre on 01695 577177 or email via the website at www.westlancsdc.gov.uk.

8 West Lancashire District Council Leisure Facilities

If you like playing sports, swimming, walking in the countryside or the arts, why not try one of our leisure facilities?

Sports Centres

If you want to play badminton, volleyball, indoor bowling, weight training, use the fitness suite, outdoor courts for football, tennis, netball and basketball Why not try Community Leisure Centre? This is the nearest centre to you and is based at Avenue, Banks. Telephone 01704 212970.

For information about the other centres, ring Ian McIntyre on 01695 585152.

Swimming

Tarleton High School, Hesketh Lane, has a swimming pool, which is open to the public every weekend during school term-time and is open seven days a week during the school holidays. The school has a timetable available that lists opening times, the type of sessions and prices. For more information you can go along to the school in Hesketh Lane or contact the school on 01772 812644.

Countryside Ranger Service

If you like the great outdoors our Countryside Ranger Service offers a number of free activities, such as walking. Telephone 01695 577177 or 01695 622794 and we will send you a list of events in the post. Alternatively you can email [email protected].

Chapel Gallery

Fans of arts, crafts, exhibitions and culture will love our Chapel Gallery, situated in St Helens Road, Ormskirk. For a programme of events pop into the Gallery, contact 01695 571306 or email [email protected].

Parks and playgrounds

There are plenty of parks and playgrounds where you can take your children for walks or simply to enjoy some of the fun facilities. For example, there are children’s play areas in Hesketh with Beaconsall, Banks and Tarleton. To find out where the nearest park is to you, simply enquire at 52 Derby Street, contact the main switchboard on 01695 577177 or email [email protected].

9

West Lancashire District Council Racism and Anti-social Behaviour

What to do if you are a victim of crime or racial harassment?

If you think you are a victim of crime please report it to the police immediately.

The police have a central number that all people must ring to report an incident and this will be logged onto police files. The number to call is 0845 125 3545 and the person taking the call will decide the best action to take. The police will also be able to offer a translation service if you think that you will need it.

The District Council is also here to help you if you think you are the victim of racial harassment.

We take a strong stance on anti-social behaviour and racially motivated incidents and will take action immediately – but we need you to help us.

We can only help you if you report the incident to us and then we can provide you with the support you need. We will work with partner agencies to ensure that action is taken to resolve the situation.

If you are a victim of racial harassment, you can either report the incident to our Human Resources Manager Clive Walsh on 01695 585019 or you can tell your employer to contact the Council on your behalf.

We are also committed to a Race Equality Scheme, which you can read about via our website www.westlancsdc.gov.uk, or you can request a hard copy by dialling 01695 577177.

10 West Lancashire District Council Services for Young People

The District Council offers a range of leisure, educational and other activities for young people

There are sports facilities for youngsters, parks to play in, ball game areas, outdoor activities though our Countryside Ranger Service or even arts and cultural projects.

We also work with other partners to deliver services aimed at children and teenagers. We work with schools and libraries run by the County Council; we support the Youth Council that gives a voice to local youngster; and we also work with the County Council and the National Health Service on social care issues, healthy eating and living.

During the summertime we work with Lancashire County Council, Parish Councils and voluntary organisations to organise trips out, holiday schemes, youth clubs and art projects. For more information about activities, please contact 01695 585761.

If you want any information about services for young people, you can contact West Lancashire District Council’s main contact centre on 01695 577177 or go to www.westlancsdc.gov.uk.

11

OTHER WEST LANCASHIRE DISTRICT COUNCIL SERVICES

The District Council offers a range of other services including: collecting Council tax; maintaining the electoral register and organising elections.

If you want any information about any of these services, you can contact West Lancashire District Council’s main contact centre on 01695 577177 or go to www.westlancsdc.gov.uk.

12

Lancashire County Council Education and Cultural Services - Early Years

Do you have a child who is 3 or 4 years old?

What does the Nursery Education Scheme provide?

A free part time Pre School nursery education is now available to all 3 and 4 year old children in Lancashire. Your child may be entitled to a maximum of five 2 ½ hour sessions per week during school term time. These sessions are available from any of Lancashire County Council’s eligible providers of pre-school education.

What do I need to do?

You can obtain a list of eligible providers of pre-school education and a Parents Guide by telephoning 01772 261821 or 01772 262190

Then contact the provider of your choice to check they are registered with Lancashire County Council to provide free part time early years education for your child and that they have a vacancy.

If you live in Tanhouse, Digmoor or Moorside and you have a child under 5 years old you can contact the Sure Start Programme on 01695 716819 for information about how they can support you in accessing childcare, early education, health, training and family support services in those wards. It is hoped that a similar range of co-coordinated services will soon be available in the areas of Birch Green, Skelmersdale North and Skelmersdale South.

Useful Information

Are you a Lone Parent and on Income Support? Help is available through a New Deal Parent Advisor. For more information phone for free on 0800 868868 or ask at your local Job Centre.

Nursery Education Grant For information ring 01772 531950

Tax Credits You may be entitled to Tax Credits. Tax credits are made as payments into bank accounts or by Giro cheques. For information on Working Tax Credits and Child Tax Credit phone the help line on 0800 500 222.

Looking for Childcare? Lancashire Childcare Information Service provides quality, accessible and impartial information and guidance on childcare services, resources and issues. Phone our friendly and helpful team free on 0800 195 0137.

13 Lancashire`s Childcare Information Service provides a range of leaflets and list of childcare available in your area. The leaflets include:

Choosing a childminder Choosing a nursery Choosing an Out of School Service Choosing Early Education for Three and Four Year olds Choosing a Nursery Class or School Choosing a Play School (Play Group) Choosing a Nanny Choosing High Quality Childcare What to Look For – Top 10 Questions What about regulations – Childcare and the Law Becoming a Working Parent Pay for Childcare – Help for working parents Paying for Childcare – Help for Parents of 3 and 4 year olds Paying for Childcare – Help for Lone Parents through New Deal for Lone Parents Paying for Childcare – Help from your Employer Paying for Childcare – Help for Students

You can obtain these leaflets by ringing the Lancashire Childcare Information Service free on 0800 1950137.The text of these leaflets is available on the National Childcare website www.childcarelink,gov.uk

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Lancashire County Council Education and Cultural Services - Primary and Secondary Schools

Do you want to make arrangements for your child to go to school? If you are moving into the area and know which school you prefer approach the Head Teacher directly and request a place. If a place is available in the correct age group then your child will normally be admitted. Each school produces a prospectus, which will give you more information about the school and its activities. You can obtain copies of this from the school. If you want to visit the school, contact the school concerned to make arrangements to visit.

If you do not know which school you would prefer or, you know which school you would like, and it is full, contact your Local Pupil Access Team at the Area Education Office (South) which is based on the Ground Floor of the Joint Divisional Office at East Cliff in Preston. For information about Primary Admissions ring 01772 532191 and for Secondary Admission ring is 01772 531819. Admissions Officers will be able to tell you about local schools and offer advice and assistance. The Education Welfare Service can also help if you require any assistance.

Children being admitted to school at the beginning of Year 7 There is a procedure for children transferring from primary school to secondary school at 11 years of age (Year 7). Application forms are completed by November of the year before the child transfers and parents are informed about where their child has been offered a place in the February. You will receive a booklet giving information about secondary schools from your child’s primary school; this booklet contains an application form and gives more information about the transfer process. You can also get a booklet from the Area Pupil Access Team by ringing any of the numbers given above.

What are the arrangements for free home to school transport? Your child may be eligible for free Home-to-School transport if your home is 3 miles or more from the school and the school is the nearest school as determined by the County Council. A leaflet on Home-to –School transport is available from all the Area Education Offices and County Information Offices. If payment of transport expenses is an important factor you are advised to discuss with your local Area Education Office. There are circumstances when travel expenses will be paid. Further information and advice may be obtained from Area Education Office.

Education Benefits You may be entitled to educational benefits such as free school meals or school clothing and if you have a child who is in sixth form/college education. There are grants such as travelling expenses, which you may be able to claim. For more information contact the Area Education Offices on 01772 531821 or 01772 531812 or the Welfare Rights Service on 01695 51928.

15 Lancashire County Council Education and Cultural Services - Adult and Continuing Education

Need information or advice about your Learning?

Lancashire County Council provides free information and advice on learning and work. For an informal chat or a face-to-face meeting in your area you can ring or e- mail Cathy Jones who is the Adult Learning Advisor in the West Lancashire area. Her telephone number is 07919 227466 and her e-mail address is [email protected]. She will work with you to find the best option for your needs and circumstances.

Feel you may need some extra help?

If you feel that a disability or other personal situation may hinder your progress, begin by talking to your tutor, or contact Lydia Goodliffe who is the Learning Support Organiser on 01257 276719. We will do our best to offer appropriate support so that your learning experience will be enjoyable and successful.

Courses available from Lancashire’s Adult and Continuing Education Service

Courses in venues throughout West Lancashire, including Tarleton High School Learndirect courses (online flexible learning) Daytime and evening classes Courses may include: Skills for life – English or maths Healthy living – yoga, meditation, keep fit Languages – French, Spanish Arts and crafts – painting, embroidery Computers – from beginners to advanced Family learning – a chance for parents and children to learn together • Your learning adviser can also tell you about courses at other colleges, including courses leading to a recognised qualification.

Useful websites

www.lancashirecollege.com www.now.direct.org.uk www.learndirect.co.uk www.worktrain.gov.uk www.lancashire.gov.uk Click on Residents Section. Then go to Education and Employment and then click onto Adult and Continuing Education

16 Lancashire County Council Library and Information Services

If you enjoy reading or using the computer then why not join your local library, which is free of charge.

Lancashire County Council has libraries all over Lancashire, which offer lots of services. In addition to loaning out books, you can use the computers; borrow CDs, cassettes, videos, DVDs and CD-Roms, and do photocopying and faxing.

You can join at any age and it’s free. To join you will need to bring proof of identification, which must show your signature. Under 16s will need to have a parent or guardian sign the joining forms.

Once you have joined it is free to borrow books and use the computers but the library will make a small charge for borrowing the other items mentioned. Always remember to bring your card with you if you want to borrow anything.

The computer service is very popular and it is advisable to telephone beforehand to make sure one is available to use.

If you live in the Northern Parishes the nearest library to you will be Tarleton Library, Mark Square. For more information you can telephone them on 01772 815179.

If you live in other parts of Lancashire you can contact the County Library Headquarters on 01772 534008 or email [email protected].

17

Lancashire County Council Social Services and Welfare Rights

Social Services

Do you care for someone who is ill or disabled and would not be able to live in the community without your help? Are you a parent carer who has an ill or disabled child? Are you under 18 years of age and caring for an ill or disabled member of your family?

If the answer is yes to any of the above, you can get further information on how to get help and support from Lancashire Social Services by visiting Greetby Buildings, Derby Street, Ormskirk L39 2BP. Tel: 01695 573971

Welfare Rights Lancashire County Council's Welfare Rights Service exists to help you, your family and your friends, with claims for the whole range of social security and local authority benefits and tax credits. Whether you are unemployed, sick or disabled, on low wages, or finding it difficult to manage, our aim is to ensure that you get your full entitlement to benefit. Lancashire County Council Welfare Rights Service offers free, confidential advice and help to the residents of Lancashire. You may need help claiming benefit. You may also need help with a review or an appeal. You can either get advice over the telephone or arrange an appointment to come and see us, or visit a drop-in advice session. It's that easy. We also arrange home visits if you are elderly, sick or disabled, or care for children, or a person with disabilities. Welfare Rights have facilities to help you if you have special needs.

• You may want help if you have a form you want filling in.

• You may want help with an appeal.

• You can write to them for advice.

• Sometimes they can offer you a home visit.

• You may want information from other organisations, or other information and advice in Lancashire. For further information or advice please contact Welfare Rights Service either in writing to: Welfare Rights Service, c/o Skelmersdale Library, Southway, Skelmersdale WN8 6NL, Telephone: 01695 51928, Fax: 01695 723787 or email: [email protected].

18

Lancashire County Council Trading Standards

Do you know your rights as a consumer?

The Trading Standards Service protects the interests of consumers and businesses in Lancashire. It enforces consumer protection legislation and provides free advice to consumers and businesses.

Trading Standards enforce legislation controlling the quantity, quality, price, description and safety of most goods and services. Other duties also include animal health, petroleum and explosives enforcement and licensing activities.

If you are experiencing difficulties with goods and services Trading Standards will provide free advice.

For help and advice please contact the helpline on 0845 600 1352, log onto www.tradingstandards.gov.uk/lancashire or email [email protected].

19 Public Transport

Travelling around the District couldn’t be easier

Whether you want to travel by bus or train, West Lancashire has transport links, which would enable you to travel locally or enjoy a trip to the surrounding towns of Preston, Southport, Wigan and Liverpool.

To find out more information about local travelling times, whether by bus or rail, please contact the Ormskirk Infopoint, 45 Moor Street, Ormskirk. You can telephone them on 01695 579062 or email [email protected]. The offices are open from 9am to 5pm, Monday to Saturday.

For other travel information you can contact Traveline for public transport information on 0870 608 2 608. If you have a national rail enquiry, contact 08457 48 49 50. Both lines are open from 8am to 8pm 7 days a week. Alternatively, visit www..gov.uk.

Taxis

A good alternative to buses and trains are taxis. There are a selection of taxi firms which cover the district and are as follows:

Ambassador Travel, Church Road, Skelmersdale, 01695 728728 Bee Line Taxis, Gardiners Place, Skelmersdale, 01695 555555 Taxis, Station Approach, Ormskirk, 01704 896969 New Town Radio Cars, Liverpool Road, Skelmersale, 01695 722551 Ormskirk Taxis, Station Approach, Ormskirk, 01695 573333 Premier Private Hire, Ormskirk, 01704 892000 Radio Yellow Top Taxis, Sussex Road, Southport 01704 531000

20 Visiting Southport

Why not take a trip to nearby Southport

Not far from the Northern Parishes of West Lancashire is Southport town centre.

Southport is home to Pleasureland, the only amusement park in the area, where there are lots of different rides to try.

Ocean Plaza, which you will find along Southport’s seafront, is where the 7- screen cinema complex is to watch the latest movies, it also has a bowling alley, shops, restaurants and health and fitness centre.

Southport also offers golfing, beaches, countryside, great shopping, nightlife and dining out.

If you would like to visit Southport during your stay in West Lancashire, why not contact Southport Tourism on 01704 533333 for more details about events and places to visit.

21 Places of Worship

Where do you go if you want to practice your faith?

There are many places of worship in and around West Lancashire where you will be able to practice your faith, whatever your religion.

If you are of Christian faith West Lancashire has many churches you can visit. The addresses are listed in the useful numbers section under ‘Churches’. If you need any additional information or to find out where the nearest church is to you, here of the following contacts:

Roman Catholic Rev Godric Timney (Area Dean of Ormskirk), St Anne's Priory, 23 Prescot Road, Ormskirk, L39 4TG. Tel: 01695 572168

Church of Canon David Towler (Area Dean of Ormskirk), The Vicarage, Back Lane, Newburgh, Wigan WN8 7XB. Tel: 01257 463267

Methodist, United Reformed and Baptist Churches Rev Mick Neal (Skelmersdale Ecumenical Centre), 10 Ferndale, Skelmersdale WN8 6QZ. Tel: 01695 722134 (home) 01695 725014 (office)

Salvation Army Divisional Headquarters, 16 Faraday Road, Wavertree, Liverpool L13 1EH. Tel: 0151 252 6100

Mosques The Lancashire Council of Mosques has about 90 mosques in the Lancashire area. To find out where the nearest mosque is to you, please contact 01254 692289 or email [email protected].

Other faiths Council of Faiths is for other faiths including Buddhists, Hindus and Jews. The chairman of the Merseyside Council of Faiths is Rt Rev Dr Rupert Hoare, Dean of Liverpool. He is based at Liverpool Anglican Cathedral, St James’ Mount, Liverpool, and he can be contacted via 0151 702 7220.

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Useful Numbers

Joining a local group Do you want to join a local group? Would you like to take up a new hobby? Perhaps you want to do something that is not already listed in our welcome pack, such as dancing, going to church or an unusual sport. If so, you can visit our website at www.westlancsdc.gov.uk, which gives a list of different clubs and organisations. Alternatively, you can visit your local library for more details or you can contact the District Council’s Public Relations Unit on 01695 585011.

Charities Age Concern West Lancs Contact: Gill Dobie, The Ormskirk and District Seniors Club, Moorgate, Ormskirk, L39 4RY Tel: (01695) 571522

Arthritis Research Campaign Chairman: O. Clarke, Yew Tree Farm, Elmers Green, Skelmersdale, WN8 6SE Tel: (01695) 727925

British Heart Foundation Committee Contact: Mrs Irene Fox, 20 Derby Street West, Ormskirk Tel: (01695) 575210

Christian Aid (Skelmersdale Central) Mrs B. Giller, 12 Bramhall Road, Skelmersdale, WN8 8RW Tel: (01695) 724979

Home-Start West Lancashire Ecumenical Centre, Northway, Skelmersdale, WN8 6PN Contact: Ann Morgan (Senior Organiser) Tel/Fax: (01695) 555537 email: homestartwestlancs@.net

NSPCC (National Society for the Prevention of Cruelty to Children) Contact: Mrs J. Croft, 2 Delph Close, Aughton Tel: (01695) 424160

Oxfam 13 Aughton Street, Ormskirk Tel: (01695) 579251

Parbold Cancer Research UK Mrs Maddocks, Moor Hall Farm, Prescot Road, Aughton Tel: (01695) 421601

23 Sefton and West Lancashire Deaf Children’s Society Contact: Peter & Julie Olson, 4 Esplen Avenue, Crosby, L23 2SS Tel: (0151) 924 2744 E-mail: [email protected] Website: www.ndcs.org.uk

West Lancs Disability Helpline Manager: Mr T. Lewis, 49 Westgate, Sandy Lane, Skelmersdale, Lancashire, WN8 8LP Helpline: (0800) 220676 Tel: (01695) 51819 Minicom: (01695) 51512 Fax: (01695) 722844

Health GP Referral Scheme Contact: Nikki on (01695) 555804 E-mail: [email protected]

Southport and Ormskirk Hospital NHS Trust Blundell House, Ormskirk and District General Hospital, Wigan Road, Ormskirk, Lancashire, L39 2AZ Tel: (01695) 577111

West Lancashire Primary Care Trust Ormskirk and District General Hospital, Wigan Road, Ormskirk, Lancashire, L39 2AZ Tel: (01695) 598084 Website: www.westlancspct.nhs.uk

Health centres Tarleton Health Centre Mark Square, Gorse Lane, Tarleton, Lancashire, PR4 6UJ Tel: (01772) 814911

Helplines Alcoholics Anonymous General Service Office, PO Box 1, Stonebrow House, Stonebrow, York, YO1 7NJ Tel: (01904) 644026 Fax: (01904) 629091 Website: www.alcoholics-anonymous.org.uk

Child Death Helpline Alder Centre, Royal Liverpool Children’s Hospital, Alder Hey, Eaton Road, Liverpool, L12 2AP Tel: (0151) 252 5391

Samaritans (Southport & District Branch) 32 Union Street, Southport, PR9 0QE Tel: (01704) 538038 Email: [email protected] Website: www.samaritans.org

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The Women’s Domestic Violence Helpline PO Box 156, Newton Street, , M60 1DB Tel: (0161) 839 8574

Help, advice and volunteer groups Advocacy West Lancs 4 Church House, Park Road, L39 3AJ Phone: 01695 579666 Fax: 01695 579 682

Relate West Lancashire 48 Southport Road, Ormskirk, and Hillside Health Centre, Tanhouse Road, Skelmersdale Central Appointment Service: (01772) 717597 e-mail: [email protected]

Skelmersdale & Family Groups Trinity Church, High Street, Skelmersdale, WN8 8AT Project Co-Ordinator: Gail Pulford on (01695) 724441

West Lancashire Citizens’ Advice Bureau 128 Sandy Lane, Skelmersdale, WN8 8LH Open Monday, Tuesday and Wednesday 10am - 3pm, and Friday 10am - 3pm (Appointments only). Closed on Thursday. Tel: (01695) 723110 Fax: (01695) 722692

West Lancs Council for Voluntary Service (CVS) 49 Westgate, Sandy Lane Centre, Skelmersdale, WN8 8LP Tel: (01695) 733737 Fax: (01695) 558073 Minicom: (01695) 51512 APD, SPD, SHH, SVI

West Lancs Branch Victim Support

The Manager, Skelmersdale Police Station, Southway, Skelmersdale, WN8 6NH Tel: (01695) 728303

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25 Your local councillors

Here’s a list of contact details for local councillors in your area.

Aldridge, Terence 44 Alderley Digmoor ward 01695 733298 Little Digmoor Skelmersdale WN8 9LY Ashcroft, 1 Chandlers Croft Hesketh-with- 01772 815014 Christopher Iain Hesketh Bank Becconsall ward Preston PR4 6RW Baldock, Mrs Jill A 39 Hoole Lane North Meols 01704 227352 Banks ward PR9 8BD Baldock, 39 Hoole Lane North Meols 01704 227352 John Thomas Banks ward PR9 8BD Cropper, William Wharton’s Barn Scarisbrick ward 01704 840207 Joseph Gorsuch Lane Scarisbrick L40 9RP Edwards, Mrs 455 Southport Scarisbrick ward 01704 880623 Margaret Road Scarisbrick Ormskirk L40 9RF Evans, Mrs Pear Tree Farm, Tarleton ward 01772 813550 Rosemary 33 The Gravel, , Preston, Lancs., PR4 6JX Forshaw, Martin 19 Becconsall Hesketh-with- 01772 812803 Henry Lane, Becconsall ward Hesketh Bank, Preston, PR4 6RR Mee, John 21 Church Road, Tarleton ward 01772 812471 Tarleton, Preston, PR4 6UR Pendleton, Robert A 100 Inglewhite Tanhouse ward 01695 728198 Birch Green Skelmersdale WN8 6JE

26 Feedback Form

We would welcome your views on this pack. Please could you take a few minutes to fill in this form and return it to us at the address below?

1. How helpful did you find this pack?

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2. Is any information missing from the pack?

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3. Has the pack helped you to use a service you would not have used otherwise?

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4. Where did you get your copy of this pack from?

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5. Where do you suggest we could put the packs so visiting workers can get a copy?

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Please return to:

Kim Webber, Assistant Chief Executive, West Lancashire District Council, FREEPOST NWW2278A, Ormskirk, L39 4BR

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