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We promote and build a vibrant, strong volunteering community that is inclusive, respected and sustainable Our year at a glance

518 Volunteer managers received individualised support with their role

Research submissions & Guides 801 107 Individuals Additional received assistance Members to find a volunteer role 20 Mentors 25 MENTORING In-House 6 PROGRAM Training Webinars 20 Sessions Mentees 174 170 Attendees ALIVE forum 13 attendees Public Workshops 241 Attendees Total Funding: $1,054,486

Total Members: 412 “I thank the Board of Volunteering Victoria for their leadership and vision” Anthony Carbines, Parliamentary Secretary for Carers and Volunteers Contents

3 Message from Chair & CEO 4 Inside Volunteering Victoria 5 Our Members 6 Policy & Advocacy 8 Sector Development & Events

12 State Conference 2019 13 Volunteering in Victoria 14 Sharing our Message Victoria 15 Victoria ALIVE 17 Sponsors & Supporters 18 Our Members Directory 21 Summary of Accounts Message from Chair & CEO

Volunteering Victoria took a significant step forward in securing its future this year.

Board and Staff members demonstrated their resiliency and ability to reimagine value to members and funders by energising, enhancing and connecting people and programs in line with our strategic and operational priorities. Our message this year uses the same theme as our State conference to share with you how our Board and staff worked to promote and build a vibrant, strong volunteering community that is inclusive, respected and sustainable. Energising The Board’s release of the 2019-2021 Strategic Plan was received very well. Members have reported their connection with the ambitious agenda to transform volunteer management and volunteering into the next decade. This work was commensurately supported by the modernising of our logo, website and general look and feel, aligning more closely with Volunteering and the network of State Peaks.

Enhancing We are proud of our reputation for quality services and products. Our Victoria ALIVE project advanced the inclusion narrative in the volunteering space by providing very popular engagement opportunities. Our annual awards shine brightly as the benchmark for excellence in volunteer programs and services, which get more competitive each year. Our training achieved excellent feedback on meeting the variety of needs, skills and attributes of contemporary volunteer leadership.

Connecting Probably the highlight of the year’s proceedings was our second State Conference. Two hundred and ninety seven people came together to share their expertise and energy at the Pullman Hotel. Speakers captivated the audience with their personal and professional development, ensuring attendees were able to maximise their time connecting with one another and our array of speakers.

Our AGM election special and National Volunteer Week events also enabled us to maintain our strong mutually beneficial relationships within the sector. In summary, we have achieved a great deal in the last 12 months and hope that you feel the same as you read through this year’s Annual Report. Our fundamental commitment to being your State volunteering Peak means we are excited to be on this journey into the next stages of our Strategic Plan with you.

Angela Seach and Scott Miller Board Chair Chief Executive

Page 3 Inside Volunteering Victoria

Our Directors during 2018-19

Angela Seach Chairperson Andrew Coghlan Bradley Smith Bronwen Clark Con O’Brien Our Staff during2018-19 Dallas Beeston Camellia Sayed Marketing & Communications Officer Geoff Sharp Dominic Szeker Victoria ALIVE Project Manager Luci Mumme Hazel Maynard Trainer & Consultant Kerry Uren Helen Kierce Event Coordinator Michael Wilson Ish Rashad IT Specialist Jenna Chia Victoria ALIVE Project Officer Our Volunteers Kate Stuart Community Engagement Coordinator & Students Lisa Barrow Business Manager Annie Jiang Madeline Townsend Volunteer Engagement Officer Darren Neilan Marnie Higgs Victoria ALIVE Communication Dominic Szeker & Stakeholder Coordinator Felipe Sebastian Escobar Toledo Sara Sterling Sector Development Manager Gina Cotel Scott Miller Chief Executive Kelvin Oxwell Steve Morris Finance Manager Leanne Skipsey Thank you to the many volunteers who Marielle Lousie Cruz offered their time, skills and enthusiasm Myra Foley with us over the last financial year. Rachel Swain Samantha Leong Sasha Nassrallah Taylor Lane Samuel Roberts

14 Volunteers 1,620 Hours $68, 040 At Volunteering Victoria Number of volunteer hours Approximate value of contributed volunteering contribution

Page 4 Our Members

Our membership number has increased over the last year, from 407 to 412 as of June 2019, with Community/Welfare Services the largest sector represented in our membership.

Full membership 330 Industry Classification 2018-19 Individual membership 55 Welfare/Community Services 107 Corporate membership 19 Health 72 Individual Members 55 Associate membership 8 Local Government 28 Art Heritage & Culture 21 Disability Services 20 Volunteer Support Services 18 Corporate/Business 15 Aged Services 14 Parenting, Children & Youth 12 Education & Training 10 Sport & Recreation 10 Animal Welfare and Wildfire 8 Multicultural Services 8 Religion 8 Environment 6

Page 5 Policy & Advocacy

Government Relations Parliamentarian Panel Volunteering Victoria maintains strong government Discussion relations through its close relationship with the Through our relationships with Parliamentarians, Parliamentary Secretary for Volunteers and the Volunteering Victoria convened a very successful Volunteering team at the Department of Health and 2018 election discussion with four Parliamentary Human Services. Over the past year we delivered representatives at our AGM: Gabrielle Williams MLA several important advocacy engagements, including (Labor Party), Cindy McLeish MLA (Liberal Party), our State Election Priorities document, Fiona Patton MLC () and Samantha Parliamentarian Panel Discussion and State Budget Ratnam MLC (Greens Party). document. When asked at the end of the Panel to offer one State Election Priorities single pledge to the sector. Their responses were:

In consultation with members, Volunteering Victoria Gabrielle Williams invited feedback on the priorities that should be suggested on behalf of the sector. With over 40 “I will continue the work of the Minister Advisory submissions received, we carefully distilled ideas Council for Volunteers, with a reinvigorated into five major calls for action: membership that will bring together representation from all government departments 1. A whole-of-government volunteering and the volunteering sector. Through this new sector policy body, we will develop and implement a new Victorian volunteer strategy - mapping a pathway 2. A volunteering-specific portfolio through the challenges and opportunities the sector has identified.” 3. Making it easier to volunteer and to lead volunteers Cindy McLeish

4. Build capacity for volunteer “I will make sure that all areas of government are management at the local level thinking about and promoting volunteerism and are also rapidly engaged in different forums and in 5. Providing stronger protections for National Volunteering Week.” volunteers in State legislation, including:

i. Prioritising work towards a “I commit to have performance measures on how nationally consistent Working government supports volunteering, but also with Children scheme commit to promoting that volunteering is not only for the people receiving the services, but also how it ii. Volunteering should be is good for our community’s health to volunteer.” specifically listed as a protected area of public life in the Equal Opportunity Act 2010 (Vic) iii. The Wrongs Act (1958) should clarify “I will commit to accountability and what has been different types of unpaid work and talked about here and come back next year to provide the same protections to further discuss how these commitments can be other forms of unpaid worker taken into action in parliament in Victoria.” participants, as traditional volunteers.

Page 6 Fact sheets and Guides State budget submission Volunteering Victoria has developed 21 guides which 2019-2020 were designed to assist the volunteering sector in best The Volunteering Victoria State Budget submission practice for setting up volunteer program. called for State investment in volunteering aligned with our State Election Priorities and the incoming Available Guides are listed below: Andrews Labour government Party Platform 2018. In summary, we called for investment across the Confidentiality and Intellectual Property sector to fund outcomes that ensure our workforce Dealing with Conflict of one million volunteers remains resilient and ready to respond to current and future trends and Essential Volunteer Policies and Procedures opportunities. Health and Safety In summary, we sought funding for: Infographic: A visual guide to volunteering Insurance and Liability 1. Subsidising/waiving police vetting LGBTIQ Volunteers Inclusive Practice Guide fees

Managing Individuals from a CALD Background 2. Building capacity in Victorian Managing Volunteers for Retention volunteer-involving organisations

Money and Volunteers 3. Support technology platforms that assist in Offsite Volunteering maximising volunteer effort

Organisations and Legal Structure 4. Funding Volunteering Victoria + the Victorian Orientation for New Volunteers Volunteer Support Network to develop a Protecting Privacy for Volunteers toolkit of resources to assess the various ways of measuring impact Recruiting Volunteers Rights and Responsibilities of Volunteers 5. Funding Volunteering Victoria + Volunteer Support Organisations to develop training Sexual Harassment and resources for under-represented sectors The Principles of Volunteering (e.g. CALD, environment, sports, etc.) on strategies and systems to recruit and retain Virtual Volunteering volunteers Volunteer Guide Best Practice for Volunteer Programs Federal and State Peak Partnerships

Volunteering Victoria enjoys a strong working relationship with Volunteering Australia and the State Peaks around Australia. With meetings held in Perth, Adelaide, , and Hobart, the energy for a strong and consistent message on federal issues is paramount to our success.

Page 7 Sector Development and Events

In-House Training

Volunteering Victoria ran 25 in house training sessions and 13 Public workshops. Central to our value proposition in sector development is our broad real-world experience of programs and customised training, easily customisable to suit organisational needs.

Programs delivered in 2018/19 included:

• A – Z of Volunteer Management Public13 training • National Standards for Volunteer 86% workshops Involvement Rated excellent or very good • 3Rs Recruitment Retention and Participants241 Recognition 25 • The Tuff Stuff – Volunteer Performance In-House Counselling Training Webinars6 • Coaching Volunteers through Sessions Organisational Change Attendees174 • Navigating Professional Boundaries • Volunteer Screening Deconstructed • Values-Based Leadership

“After training I felt more confident and “I first joined the mentor program in 2018 and the empowered in my role” experience was so enjoyable that I knew I had to Participant, Palliative Care Victoria training be involved again in 2019. My second year has proved to be a wonderful jour- “The training was very beneficial. ney of self-discovery and learning for both myself It provided a step-by-step approach and lots of in- and my mentee. Having the opportunity to share, teraction, opportunities to ask questions and share provide support and build on skills and knowledge situations” has been a truly rewarding experience.” Participant, Lort Smith Training Mentor, City of Mentoring Program “Being a mentee has given me the advice and sup- Volunteering Victoria’s Volunteer Managers Mentoring port I needed to advance my volunteer Program entered its fifth year, with20 pairs of program” mentors and mentees across Victoria. Mentee The program brings together experienced senior leaders of volunteers with entry-level managers of “Providing mentorship has helped me stay connect- volunteers to assist newer volunteer managers to ed to the challenges of new volunteer coordinators grow in their roles. and strengthened my mentorship skills at the same This program offers both professional and personal time” development opportunities for passionate individuals seeking to develop their skills and careers. Mentor, Thorne Harbour Health This year the program has 3 pairs in regional Victoria.

Page 8 Webinar Series

Volunteering Victoria’s webinar series has added an exciting new platform to engage with the sector. Whether in Melbourne or Echuca, our audience has enjoyed tuning into experienced volunteer managers talking about their journeys, challenges and successes in our dynamic and challenging sector.

Sector Collaboration

Volunteering Victoria has developed partnerships to assist with training and sector development.

Justice Connect Special Interest Groups Volunteering Victoria works closely with Justice Volunteering Victoria runs three Special Interest Connect in delivering training sessions for volunteer Groups in Melbourne managers throughout the year on volunteers and the • Employee Volunteering law. In May 2019 Volunteering Victoria also • Inclusive Volunteering collaborated with Justice Connect to present on one • Leadership in Volunteering of their webinars ‘Protecting your Volunteers and

Organisation from Unlawful Behaviours’. In the 2018 – 19 Volunteering Victoria ran 12 SIGs Justice Connect also provides Volunteering Victoria across several topics including: with other support including review of guides and resources, referral and advice. • Measuring the Impact of Employee Volunteering Programs Probono Australia • Fee for Service Employee Volunteering Victoria developed a webinar for Volunteering Probono Australia on Coaching Volunteers Through • Digital ID Organisational Change. This webinar was part of • Advocating for volunteer programs our partnership agreement. Probono Australia has provided Volunteering Victoria with other support across a diverse organisation including event and content promotion. • LQBTQI inclusion • Disability inclusion VVSN Volunteering Victoria supports the Victorian Volunteer Support Network by providing secretariat services throughout the year and having a representative on the executive committee. During this year the VVSN met three times, in Horsham, Ballarat and Melbourne and collaborated on a range of activities.

Page 9 2018 AGM and Forum 2019 National Volunteer Week Our 2018 AGM ‘Active Citizenship in 2018 and Forum Beyond’ was a timely reminder to explore how volunteers, as active citizens, remain integral to the On 22 May, Volunteering Victoria was delighted to well-being of our society. host a Forum on ‘Leaving No-One Behind: Building Our keynote speaker Emma King, CEO of the Communities in a Changing Environment’. Victorian Council of Social Services (VCOSS), delivered a powerful speech on the importance of Our National Volunteer Week celebration event attracted over 100 attendees this year. supporting volunteering in our communities and offered her unequivocal and firm support to our Lizzie Blandthorn, Parliamentary Secretary for Election Priorities. Emma also called for a sector- Carers and Volunteers, attended the forum as wide strategy, which aims to recognise, support and special guest. She spoke about the vital role of invest in volunteering. volunteering to Victoria’s social, economic and Justice Connect also attended the AGM, endorsing environmental fabric and the on-going support our Election Priorities and will continue to of the Victorian Government for volunteers. collaborate with Volunteering Victoria to provide greater protection to volunteers. The forum featured a keynote address from Professor Paul Smyth (Melbourne University) and a Scott Miller, Chief Executive of Volunteering panel discussion facilitated by Scott Miller, (CEO, Victoria, facilitated an informative and robust panel Volunteering Victoria) with esteemed panellists discussion based on the Election Priorities. Bernadette Northeast (Volunteer Program Panelists included: Coordinator, Warrnambool City Council), Penny • Cindy McLeish of the Liberal Party Aquino (General Manager, Volunteer Resources), and Nick Tschuck (Workforce Planning • Gabrielle Williams of the Victorian Implementation Lead, City of Melbourne) and Labor Party Andrew Coghlan (Board Member, Volunteering • Fiona Patten of The Reason Party Victoria). • Samantha Ratnam of The Greens Party

Page 10 Volunteering Victoria State Awards 2018 Volunteering Victoria recognised five new winners at our annual State Awards held at Queen’s Hall at State Parliament House on Wednesday 28 November 2018. “The Awards celebrate the incredible impact that volunteers have in our communities, for people, The Volunteering Victoria State Awards showcase our culture and environment.” the remarkable leadership and impact of Victoria’s Anthony Carbines, Parliamentary Secretary for Carers and innovative volunteering programs, creative leaders Volunteers of volunteers and diverse volunteer-involving organisations. VSS Services We received 28 nominations across four award Melbourne categories. The nominations were of a high calibre The Department of Social Services has funded and from a diverse range of volunteering programs, Volunteering Victoria to support the delivery of VSS organisations across Victoria, highlighting some of services in Melbourne. the extraordinary leaders of volunteers. In the financial year of20 18-19 this included: The Award judges were also acknowledged for • 735 individuals received assistance to their time and effort including: find volunteering opportunities (face • Josephine Beer, Department of to face, phone and email support) Health and Human Services • 471 Volunteer managers received • Madeline Townsend, Beyond Zero individualised assistance Emissions • 12 Special Interest Group Meetings • Adele Stowe-Lindner, Ardoch were held • Angela Seach, Chair of Volunteering • 20 community talks were delivered

Victoria Board Gippsland The Department of Social Services has funded 2018 Winners Volunteering Victoria to support the delivery of VSS services in Gippsland. There was some changeover in Excellence Award staff in this financial year. Wyndham City Council In the financial year of2018-19 this included: Inclusion Award • 66 Individuals received assistance to State Library Victoria find olunteeringv opportunities (face to face, phone and email support) Innovation Award • 47 volunteer managers received Parks Victoria individualised assistance • 13 Volunteer Manager network Research Collaboration meetings Across Latrobe, South Kerry Uren with Interchange Inc. and the University Gippsland, Warragul, Wellington and of Melbourne and Ballarat Community Health. East Gippsland • 1 Community talk was delivered

Page 11 State Conference 2019

“Congratulations to the From 20 - 21 June 2019, Volunteering Victoria held Volunteering Victoria team - its 2nd bi-annual State Conference at the Pullman Melbourne on the Park. The Conference attracted it was a triumph!” more than 300 delegates representing the richness and diversity of volunteering across Victoria. Delegates included leaders and managers of volunteers, CEOs, paid staff, volunteers, researchers, policy makers, academics and HR professionals. The Conference explored the best of current and emerging practices and thinking as well as the future prospects of volunteering through the lens of Energise, Enhance, Connect.

Keynote Speakers:

Susan Alberti Sophie Renton (McCrindle Futures) Samuel Johnson (Love Your Sister)

“Thank you, it was a terrific two days... Susan Alberti and Samual Johnson gave incredible 1 2 insight into their lives and their journey. Great Debate Panel Addresses Very inspirational.” 3 8 “It was a jam packed conference program, and was Keynote Addresses Workshops very dynamic, well done.” 24 Short presentations in the following streams: “Congratulations on pulling the conference Inclusion, Research & Strategy together. Congratulations on gathering some Technology, Peer support, Leadership, leaders in the sector to share their stories. Future and Networks & Partnerships. Looking forward to participating in your next conference.”

“What I found most useful from the State Conference were that sessions inspired thought, drew attention to ideas, solutions and new ways of working and thinking, ones that up-skilled delegates.”

Page 12 Volunteering in Victoria

Volunteering is defined by Volunteering Percentage of Volunteers by Industry Australia as “time willingly given for the common good and without financial gain.”

In the 2016 Census, a volunteer is defined by the Australian Bureau of Statistics (ABS) as someone who has “spent time doing unpaid voluntary work through an organisation or group, in the twelve months prior to Census night”.

Percentage of Volunteers by Age

Northwest 27%

Shepparton 22% Bendigo 22%

Hume 25%

Ballarat 23% Gippsland 28%

Geelong 21%

Warnambool & South East 28%

Participation Rates by Region

Page 13 Sharing our Message

487,017 364,557 122,460 New website Unique visits Returning website visits visitors

2% Increase in visits Average session duration: 2 minutes

Engage & Exchange 3,718 Subscribers (previously known as the Professional 19% increase from 2018 Development Bulletin) 54 EDM’S Sent 80% increase from 2018 Sent monthly, Engage & Exchange updates readers on all up-coming workshops and events at Volunteering Victoria and within Victoria. Open rates sits at 20% with a click-through rate of Followers 4%. 6,009 37% increase from 2018 Volunteering Matters total reach: 53,628 Our monthly newsletter, Volunteering Matters provides readers with up-to date sector related news, research, activities and all things 4,848 Followers volunteering. 4% increase from 2018 Volunteering Matters increased its subscriber base total reach: 117,084 by 57% to 3,718 with an average open rate of 24% and a click-through rate of 7%.

1,096 Followers 35% increase from 2018

223 Followers

Page 14 Victoria Alive Project

The Victoria ALIVE (Ability-Links-Inclusive-Volunteering- Everyday) project was an activity of the 2018-19 Information Linkages and Capacity Building (ILC) Transition Grant Stream, within the community awareness and capacity building activity area. The project aims to improve disability Inclusion in the volunteering community sector.

The Project was a partnership between Volunteering Victoria and Neighbourhood Houses Victoria, with the support of the Victorian Government. The objective of the project has been to build the capacity of the community and volunteer-involving organisations to actively involve and engage with people with disabilities.

Qualitative Research Training Sessions

Neighbourhood Houses Victoria lead the Victoria ALIVE The project held three community forums across research to better understand barriers to inclusive Victoria to engage volunteering-involving volunteering and how organisations can reduce them. organisations in an active process of identifying the The research undertaken helped to inform the barriers they face to providing disability inclusive development and design of the remaining project volunteer opportunities at a regional level. activities. Forum attendees came from a broad range of Examples of key findings informing the design and organisations, including Neighbourhood Houses, delivery of the project include: Men’s Sheds, local councils in the region, health • A gap in the development of services, disability services, community members Disability Action Plans for with lived experience of disability, carers and people from a broad range of other volunteer- volunteer-involving organisations involving organisations. which specifically generate action around volunteer workforce Each community forum included a panel session disability inclusion. in which people with lived experience of disability • The importance of organisations shared their stories and discussed the benefits and learning directly from people with barriers to volunteering. The forums were tailored to the needs of each region and included other lived experience of disability. panel sessions such as best organisational practice • The importance of organisational or volunteers and their managers speaking about leadership. how they make their volunteering relationship work. • The lack of organisational capacity and capability – which has resulted in the development (not completed) of a guide for organisations to implement a mentor / buddy program for volunteers with disability.

Page 15 Next Steps

At year-end, the project was in full-swing with the research completed, and training components well under way. Into the next financial year, the team will be delivering: • three more forums • four micro-credentials • a leaders’ summit • 12 guides to supporting volunteers with disability • 6 case-study videos, and • a comprehensive social media campaign called #WeAreAble

Key findings from the research and other learnings from the project will be published as completed on the Victoria ALIVE website: www.victoriaalive.org

Page 16 Sponsors & Supporters

In 2018, Volunteering Victoria State Awards were sponsored by SEEK Volunteer, the Department of Health and Human Services, the President of the Legislative Assembly and the Speaker of the House.

We would like to take this opportunity to acknowledge their contribution and on-going support for making these Awards possible.

In-Kind Support

We acknowledge the contributions of the Parliament of Victoria, in particular The Hon. MLC (then President of the Legislative Council).

Thank you to photographer Darren Neilan, for his ongoing support of Volunteering Victoria.

We place great value on our relationships across the private, community and government sectors in supporting our many achievements that have been built on these strong partnerships.

We would like to thank the following organisations for their in-kind support: • NAB • RACV • Probono Australia • City of Melbourne

Page 17 Our Members

A Blue Cross Community Care Cohealth Drysdale Community Church Abbeyfield Australia Ltd Services Colac Area Health Duke Street Community ACCESS Ministries (Korus BluEarth Foundation Communiteer House Connect) Boroondara Aged Services Community Information & E Albury Wodonga Volunteer Society (BASS Care) Support Victoria (CISVic) EACH Resource Bureau Inc. Boroondara Volunteer Resource Community Information Glen Eastern Health Alfred Health Centre Eira Inc Eastern Volunteers Amber Dick Bradley Smith Con O’Brien EdConnect Australia Amberlie Jane Briare McElhone Connect Health & Community Elizabeth Lund AMES Bridges Connecting (formerly Bentleigh Bayside Elly Murrell Anchor Inc. Communities Ltd Community Health) Emily Laurie Andrea Fitzgerald Brimbank City Council Conservation Volunteers Emma Short Angela Seach Bronwen Clark Australia Epilepsy Foundation Anglicare Victoria Brotherhood of St Laurence Coonara Community House Eske McIntosh Anna Ballinger Buloke Shire Council (Volunteer for Knox) Extended Families Australia Inc Anthony Garnham C Council on the Ageing Victoria F ANZ Australia Calvary Health Care (COTA) Fairview Homes for the Aged Ardoch Bethlehem Counterpart (formerly Breacan) Family Access Network Aspergers Victoria Camcare Inc Country Fire Authority (CFA) Family Care Inc Asylum Seeker Resource Campaspe Primary Care Courage to Care (Vic) Inc Fareshare Centre (ASRC) Partnership Court Network Inc. Fernlea House Inc Austin Health Cancer Council Victoria CQUniversity Australia Fitted for Work Australian Croatian Carlton Neighbourhood Cranbourne Information & Fitzroy Legal Services Community Services Learning Centre Support Service Inc FoodBank Victoria Australian Kookaburra Kids Caroline Chisholm Society CrimCheck Ltd Fronditha Care Foundation Limited Carolynne Venn Croatian Catholic Welfare Fusion Oakleigh Youth and Australian Multicultural Carringbush Adult Education Crohn’s & Colitis Australia Community Centre Community Services Castlemaine Health Cystic Fibrosis Community Care G Australian Red Cross CatholicCare D Gateways Support Services Australian Red Cross Blood Central Bayside Community Dallas Beeston Geelong Gallery Service Health Services Limited Dan Gray Gellibrand Community House B Centre for Multicultural Youth Deaf Children Australia Genetic Support Network of Bairnsdale Regional Health Centre for Participation Deakin University - Geelong Victoria Ballarat Community Health Chelsea Men’s Shed Inc. Campus genU Karingal St Laurence Banksia Palliative Care Service Chinese Association of Dean Gray Geoff Sharp Banyule City Council Professionals and Scholars, Dementia Australia (formerly Georgia Ransome Baptcare Australia Alzheimer’s Aust) Gippsland Farmer Relief Inc. Bayley House Churches of Christ Community Department of Environment, Girl Guides Victoria Bayside City Council Care Water, Land and Planning Golden Plains Shire Council Bayside Community Churches of Christ in Diabetes Victoria Goulburn Valley Hospice Care Information & Support Queensland Diamond Valley Community Service Inc. Services Inc City of Ballarat Support Greater Shepparton City Bendigo Health City of Casey Didi Bahani Samaj Victoria Council Bendigo Kangan Institute City of Greater Bendigo (DBSV) Greyhound Racing Victoria (T/A Bendigo TAFE & Kangan City of Greater Dandenong Djerriwarrh Health Services GriefLine Community & Family Institute) City of Kingston Doncare - Volunteering in Services Inc. Bendigo Volunteer Resource City of Melbourne Manningham Guide Dogs Victoria Centre City of Monash Donwood Community Aged H Bethany Community Support Care Services Inc Habitat for Humanity Australia Bicycle Network City of Port Phillip Doron Kollan Harry Moyle Bicycle Recycle Shed City of Whitehorse Dorothy Impey Home Healesville Interchurch Big Brothers Big Sisters City of Wodonga Doug Robinson Community Care Inc Australia City of Wyndham Doveton Neighbourhood Heartbeat Victoria Council Inc. Big Group Hug Ltd Cobaw Community Health Learning Centre Inc Heide Museum of Modern Art BirdLife Australia Service DPV Health (formerly Dianella Heidelcare Birth for HumanKIND Coburg Football Club Health) Hepburn Health Service

Page 18 Hobsons Bay City Council Make A Difference Dingley Old Treasury Building Save the Children Hobsons Bay Community Village Inc On My Feet Ltd Scouts Victoria Information Centre Make a Wish Foundation of Open Gardens Victoria Seaworks Foundation Holy Fools Inc Australia Open Table SecondBite Humanist Society of Victoria Mallee Track Health and Outlook (Vic) Inc SEEK Limited Hume City Council Community Service Ovarian Cancer Australia Shrine of Remembrance Huntington’s Victoria MannaCare Oxfam Australia Solve Disability Solutions I Marcia Fearn P South East Community Links IEPCP Inner East Primary Care Maribyrnong City Council Palliative Care South East South East Volunteers Partnership Mark van Tatenhove Palliative Care Victoria Inc South Gippsland Shire Council Impact Volunteering Marriott Support Services Pancare Foundation Inc. South Port Day Links Inclusion Melbourne Inc. Melba Support Services Parks Victoria South Shepparton Community Interchange Inc Melbourne City Mission Inc. People Outdoors Centre Inc Interchange Outer East Melbourne Fashion Festival Ltd Perinatal Anxiety and Southern Cross Cultural Interchange Western Melbourne Legacy Depression Australia Exchange J Melbourne Water (PANDA) Southern Migrant and Refugee Jacoba Henning Melissa Dummigan Phillip Island Nature Parks Centre Jewish Care (Victoria) Inc Melton City Council Pinarc Disability Support Southern Peninsula Jimmy Marinas Mercy Connect Ballarat Playgroup Victoria Community Support and JoCare Mercy Health PMI Victorian History Library Information Centre John Pastorelli Merri Health Polish Community Council of SPAN Community House Inc. Julia Young MHA Care Victoria Spectrum Migrant resource Julie Leonidas MiCare (formerly New Hope Property Industry Foundation Centre K Foundation) Public Records Office Victoria St Andrew’s First Aid Australia Keep Victoria Beautiful Mind Australia Puffing Billy Railway St John Ambulance Keira McDonagh MND Motor Neurone Disease Q-R St John of God Health Care Kellie Houghton Vic Quambatook Community St Kilda Mums Kids First Aust Monash College Resource Centre St Mary’s House of Welcome Kiley Kavanagh Monash Health Reclink Australia St Vincent de Paul Society Kinglake Ranges Monash Senior Chinese Red Nose Victoria Neighbourhood House Volunteer Service Centre Restoring Hope Inc St Vincent’s Care Services Knox City Council Monash University Retired Peer Support Officer (QLD) L Monica Smyrek Program St Vincent’s Hospital Land of Welcome Moonee Valley City Council Richard Blakeman Melbourne Latrobe City Council Mordialloc Community Centre RMIT University Star Health Group Latrobe Community Health Multiple Sclerosis Limited Road Trauma Support Services STARS Aged Services (St Service Museums Victoria Victoria Theresa’s) LaTrobe University Student N Robert Rolley State Library of Victoria Union Inc. National Australia Bank (NAB) Robert Wagner Story Dogs Launch Housing National Council of Jewish Robin Boyd Foundation Sue Jakob Laverton Community Centre Women Victoria Robinson Reserve Sunassist Volunteer Helpers Inc Leadership Victoria National Sports Museum Ltd Neighbourhood House Sunbury Community Health Leanne Wicks (Melbourne Cricket Club) Ronald McDonald House VIC Swan Hill Neighbourhood Lentil As Anything Ltd National Stroke Foundation Rosheen Arthur House Leongatha Community House National Trust of Australia Royal Agricultural Society of Switchboard Leonie Lockstone-Binney National Vietnam Veterans Victoria T Life’s Little Treasures Museum Royal Automobile Club of Tarn Kruger Limbs 4 Life Inc Neighbourhood Houses Victoria (RACV) TarraWarra Museum of Art Linda Hubbard Victoria Royal Botanic Gardens Victoria Taryn Gater Link Community Transport Neighbourhood Watch Victoria Royal Freemasons Ltd Telco Together Foundation Lisa Gallagher Netball Victoria Roz Wollmering Telstra Living the Dream Foundation Nillumbik Shire Council RSL Inc. VIC Branch The Art Cabriolet Longwarry & District Lions North Melbourne Language RSPCA (Victoria) Inc The Centre for Continuing Club and Learning S Education Lord Somers Camp & Power North Richmond Community Sacred Heart Mission The Corner Store Network Ltd House Health Centre Sailors with Disabilities Inc The Good Samaritan Inn Lort Smith Animal Hospital Northeast Health Wangaratta Samarinda Ashburton Aged The Holland Foundation Luci Mumme Northern Health Services (SAAS) The Johnston Collection Luz Balnd Numurkah District Health Sandown Cobras Football & The Lost Dogs Home M Service Netball Club Inc The Portsea Camp Madeline Townsend O Sands Australia The Royal Children’s Hospital Maelor Himbury Office of the Public Advocate Sarah Berry Foundation

Page 19 The Royal Victorian Eye & Ear Y-Z Hospital Yackandandah Community The Royal Melbourne Hospital Centre The Royal Women’s Hospital YACVIC The Salvation Army Yarra Plenty Regional Library The Smith Family Yarra Ranges Shire Council The Tipping Foundation YMCA Victoria The Winged Horse Equine Your Community Health Welfare Inc (formerly Darebin) Theresa Mangion Zoos Victoria Thorne Harbour Health (FKA # Vic AIDS Council) 3MBS Fine Music Melbourne Transgender Victoria Traveller’s Aid Australia Trentham Neighbourhood House U U3A Network Victoria United Way Ballarat Uniting Agewell Uniting Vic Tas University of Melbourne University of Melbourne Student Union (USMU) V Variety the Children’s Charity Very Special Kids Victoria State Emergency Service Volunteers Association Victorian Immigrant & Refugee Women’s Coalition Victorian State Emergency Service Villa Maria Catholic Homes VincentCare Victoria Vision Australia Visit Ballarat Volunteer CONNECT (Volunteering Warrnambool) Volunteer West Volunteering Geelong Volunteering Mornington Peninsula W Water Polo Victoria Wellsprings for Women Inc Wellways Western Emergency Relief Network Western Health Whitelion Youth Agency Whittlesea Community Connections WIRE Women’s Information and Referral Exchange Inc Woodend Neighbourhood House Work For The Soul WorkSafe Victoria WorldSkills Australia

Page 20 Financial Report

Page 21 www.volunteeringvictoria.org.au | [email protected] | T (03) 8327 8500