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The Grand Plan Report 2017–2018 2

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The Grand Plan Report 2017–2018 2 The Grand Plan Report 2017–2018 2 “Sustainability is at the heart of what we do and we look to lead the way in the event industry. “We are custodians of this great building, this fantastic venue and this incredible From being one of the first to achieve the industry ISO 2012:1 standard back in 2012, we launched business and we are responsible for our Grand Plan in 2017: our vision for continuing to improve, build on and share the inspiring work securing its long term future.” Anna Golden being done by the team. This is a staff-led Commercial Director initiative that has the support of everyone in our business – from the Board and across every department, we have all been through training and have contributed our ideas for the future. I believe that we can continue to lead others and that we all have a role to play in doing this. Producing this, our first Grand Plan report, is part of that commitment. We want to demonstrate what is possible, share what we have achieved and what we still have to do, as this is a Plan with big ideas and a very long future. It is our Grand Plan. It’s been a fantastic two years of change and progress at Olympia London and I look forward to playing my part in its development.” Nigel Nathan Group Managing Director Introduction 4 Contents Our Team 6 Awards 7 Community 8 Our charitable trust 9 People matter 10 Charitable giving 11 Volunteering 14 Results 15 Environment 16 Energy 17 Waste 18 Air quality 19 Practice what you preach 20 Results 22 Education 23 Communicate, communicate, 24 communicate Partnering for the future 25 Leadership 26 Procurement 27 Results 28 Next Steps 29 Introduction 4 Olympia London opened its doors in 1886 We realised the venue was already achieving as an inspiring event space. Designed by a great deal, but we needed a platform to architect Henry Edward Coe, the Grade II listed take our plans to the next level. building and iconic London landmark boasts a rich heritage and hosts some of the most A team of passionate people from across prestigious events in the UK. our company came together to form a new committee, in order to collate, share and We have a brilliant history… but we also have celebrate the inspiring work being done, as a vision for the future: to continue as a world well as develop ideas for the future. class venue, to create inspiring spaces and to secure Olympia London’s legacy as a destination Read our full policy here. for education, inspiration and entertainment for another 130 years and beyond. This vision is supported by our company values which define the way we work: Care, Commitment, Passion, Respect and Trust. The Grand Plan is our programme to ensure a sustainable future. It was launched in 2017 following a detailed sustainability study of the venue and our work practices. This is our Grand Plan: a strategy for championing green practices, connecting communities and empowering our staff, partners and peers. 5 Our ultimate goal is to leave a positive impact through all that we do, focusing on three areas: Community, Education, Environment. Anna Golden Siân Richards Frances Finn 6 Commercial Director Business Services & Sustainability Manager Event Manager Our Team Inspired by my teenage Delighted that I’m all about saving the daughter and the future environmental issues are bees; sometimes it’s the generations to come, finally at the forefront and little things that make who have to live with that so many people are the biggest impact. the consequences of our now on board, especially decisions today. regarding the conservation The Grand Plan comes to life, thanks to of our wildlife. commitment from across the business and involvement of all employees. That’s Philippa Hallam Inga Branka Paul Brough why we have a team of Grand Planners: Event Manager Catering Account Manager, Levy UK Group Health & Safety Manager representatives from every department I love cooking and like to I’m passionate about Combining keeping fit and our key service partners, who attend buy locally, seasonally and understanding the with reducing energy use, quarterly Grand Plan meetings and all have sustainably. We need to ‘story’ behind producers; I practise what I preach support our local businesses supporting great British and always take the stairs an important role to play in achieving our and producers. produce, with strong when possible. objectives. We couldn’t do it without them. sustainability credentials. Amir Vered Nancy Sousa Paul Langford Head of eForce & IT Payroll & Benefits Administrator Projects Manager I’m passionate about the I like to get involved I want us all to be a preservation of nature, and am most concerned little less short-sighted especially within in our cities. with animal welfare by focussing on the and the pollution of our next 50 years and not environment from plastics. the next 50 days. The ‘shier’ but equally important Grand Planners are: Brian Jones Benjamin Burton Abbey Short Sophie Lynch Paul Duncan Head of Facilities General Manager, Levy UK Catering Manager Marketing Assistant Purchase Ledger Controller Brian is one of our most Ben’s focus is not only on It’s vital to me to educate I like to walk wherever I can Since understanding entrepreneurial Grand reducing the volume of myself and others on the rather than take a car or a more about the impact of Planners, inspiring others packaging, but also the bigger picture. “You must bus. We need to reduce the intensive farming methods, with his innovative ways sustainability of the produce be the change you wish to amount of pollution in our I’ve changed my diet to to reduce waste on site. served, sourcing locally and see in the world” (Mahatma cities; every little step counts. reduce the amount of red sustainably. Ghandi). meat and dairy I consume. Keith Power Operations Manager Susan Collyer Sandra Porto Nico Stanford Arek Samplawski Creativevents Head of HR Communications Manager Commercial Account Manager Car Park Supervisor Catering produces a great Making sure that the London I am passionate about Before moving to London, I love the peacefulness, deal of waste especially when Living Wage is the minimum eliminating homelessness. I was lucky enough to wildlife and coastline where most of the food is ‘take pay across the business was I have been volunteering spend 10 years living in the I live and am keen to preserve away’. Keith and his team have just the first step. Now we need at a local homeless shelter mountains and enjoying it. I am passionate about trialled innovative products to to make it industry-wide. since I was 12. I’m delighted fresh alpine air. I am recycling and reducing replace single-use plastics. that the Baron’s Court conscious that we need to waste, especially plastics, Project is our chosen charity preserve this amazing planet from our environment. for the year. for future generations. Awards 7 ISO 2012:1 Green Tourism AEO Excellence AccessAble Silver Award 2 Awards certificate The international standard for Internationally respected award Recognising world-class Recognition that Olympia sustainable event management demonstrating a commitment standards in the event industry London is committed to to People, Places and our Planet improving accessibility Superbrand London Healthy Work British Safety Council Place Achievement 5 Star Health & Safety Certificate Accreditation Recognising Olympia Presented by the Mayor of London Awarded for the venue’s London as one of the most to businesses championing integrated safety, health respected UK brands for the wellbeing in the capital and environmental second consecutive year management system Community 8 Our aim To enhance our role as a hub of the community, to support local development and make this a great place to visit, a better place to live and an amazing place to work. We are committed to understanding, supporting and raising awareness of our local community’s needs. What have we done? Our Charitable Trust – the Earls Court and Olympia Charitable Trust – provides support to charities and organisations within the London Borough of Hammersmith and Fulham, as well as the Royal Borough of Kensington and Chelsea. Its primary focus is to benefit young people, with an emphasis on education, health and personal development. 37 Our charitable trust Community 9 Our charitable trust is a standalone charity that includes councillors from the London Boroughs of Kensington & Chelsea and Hammersmith & Fulham amongst its trustees. Beneficiaries in 2017 and 2018 included: • The Royal Borough of Kensington and Chelsea Foundation: funds to support those affected by the Grenfell Tower fire, which was less than 2 miles from our venue. In addition, we offered storage and transport to accommodate other donations on behalf of the survivors and the victims’ relatives. • Avonmore Primary School: just a few yards from the venue and at the heart of Kensington. Our Charitable Trust donated funds to provide every pupil with brand new sets of re-designed uniforms. • Brook Green Nursery: this local nursery needed an injection of capital to continue offering affordable childcare in Hammersmith. The Charitable Trust provided financial support to help the institution continue in its mission as a standalone charity organisation. People matter Community 10 We want all those who work for Olympia as coffee mornings, concerts and by London to be empowered and proud to be sponsoring the Kensington Olympia Festival part of the team; all those who live near us of Music and the Arts, for example. Children to come together as part of our vision to from a local youth club were invited to be a community hub; and all those who attend the 2018 London International Horse visit us to feel welcomed and inspired.
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