Optical Heritage Museum: an Interactive Touch Connor Guerin Clark University, [email protected]
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Clark University Clark Digital Commons School of Professional Studies Master’s Papers 5-2018 Optical Heritage Museum: An Interactive Touch Connor Guerin Clark University, [email protected] Ankur Halwai Clark University, [email protected] Jinzhao Liu Clark University, [email protected] Qi Liu Clark University, [email protected] Yangjing Wang Clark University, [email protected] See next page for additional authors Follow this and additional works at: https://commons.clarku.edu/sps_masters_papers Part of the Business and Corporate Communications Commons, Family, Life Course, and Society Commons, Health Policy Commons, Human Resources Management Commons, Information Security Commons, Management Information Systems Commons, Marketing Commons, Nonprofit Administration and Management Commons, Public Administration Commons, Public Health Commons, Social Media Commons, and the Sociology of Culture Commons Recommended Citation Guerin, Connor; Halwai, Ankur; Liu, Jinzhao; Liu, Qi; Wang, Yangjing; and Bharti, Yashaswini, "Optical Heritage Museum: An Interactive Touch" (2018). School of Professional Studies. 21. https://commons.clarku.edu/sps_masters_papers/21 This Capstone is brought to you for free and open access by the Master’s Papers at Clark Digital Commons. It has been accepted for inclusion in School of Professional Studies by an authorized administrator of Clark Digital Commons. For more information, please contact [email protected], [email protected]. Author Connor Guerin, Ankur Halwai, Jinzhao Liu, Qi Liu, Yangjing Wang, and Yashaswini Bharti This capstone is available at Clark Digital Commons: https://commons.clarku.edu/sps_masters_papers/21 Running head: OPTICAL HERITAGE MUSEUM 1 Optical Heritage Museum: An Interactive Touch Ankur Halwai | Connor Guerin | Jinzhao Liu | Qi Liu | Yangjing Wang | Yashaswini Bharati School of Professional Studies April 27, 2017 Capstone Advisor: Rich Aroian Running Head: Optical Heritage Museum: An Interactive Touch 2 Acknowledgements Our capstone team would like to take the time to thank Optical Heritage Museum, Zeiss, and Mr. Whitney for their efforts and aspiring collaboration. We also would like to thank our capstone advisor, Rich Aroian, the SPS program leads, the School of Professional Studies, and Clark University. Through our regional museum visitations, we would also like to thank their efforts and collaboration throughout the entire semester. Without the support and collaboration from everyone, we would not have been able accomplish our goals without you. Running Head: Optical Heritage Museum: An Interactive Touch 3 Executive Summary Optical Heritage Museum (OHM) was established in 1983 with the aim to preserve, promote and display historical artifacts of the optics industry and educate all of its vital role optics has played in societal development. Over the years, the museum has grown in its physical space along with exhibit development to engage audiences in innovative, effective methods. Clark University’s School of Professional Studies department and curator of Optical Heritage Museum, Mr. Whitney’s Whitney, have establish a collaboration that has spanned over two semesters with the goal to support and aid in improving OHM. Our capstone group was assigned the task of improving marketing strategies for OHM, which altered its focus on developing strategies and knowledge on improving the museum’s interactivity amongst its exhibits. The OHM Capstone group reviewed the previous capstone’s focus on mobile app development along with the OHM’s current focus on improving foot traffic and self-guided ability of the museum. Our project goal was designed to assist OHM in developing effective, best practice technological solutions for exhibits along with providing assessments on current best practices in the museum industry, including current products being used, cost-structures and possible funding sources for such products. To achieve this goal, our group developed a two- pronged research approach, first gathering all relevant web-based research on current products being used within the museum industry of the northeast, i.e. AR, VR, QR, web-design, and interactive-exhibit technology. Second, our group developed a field-research strategy to conduct visitations on several regional museums with relevant technological solutions or similar demographics to OHM. From this research, the deliverables we hoped to supply our client with include the following: interactive product list, cost-structures of various products, recommendations list, funding profiles, and the framework for a mobile app. Running Head: Optical Heritage Museum: An Interactive Touch 4 Through our research, we discovered several products being used within local and regional museums that are successful in designing and implementing interactive exhibits. Our group’s final recommendations are the following: 1. Implementation of Navigational Flooring 2. Re-evaluate Funding Search & Explore Expansion and Co-location 3. Implement Online Exhibitions and Website Updates 4. Design and Implement Mobile Tour Experience through QR access With consideration given to OHM’s preference to improve the self-guided nature of the museum and utilize technology to create further interactivity, the above recommendations support this goal collectively and address increasing needed publicity and foot traffic. Running Head: Optical Heritage Museum: An Interactive Touch 5 Table of Contents Acknowledgements Executive Summary Table of Contents Chapter 1 Optical Heritage Museum Background…………………………………………………..7 Challenges Facing OHM…………………………………………………………………8 Purpose and Impact of OHM Capstone …………………………………………………10 What’s to Come………………………………………………………………………….11 Chapter 2 Literature Review ………………………………………………………………………..13 Theory-Driven Philosophies…………………………………………………………..…14 Engagement………………………………………………………………………………17 Development & Implementation Do’s & Don’ts……………………………………...…19 To Keep in Mind…………………………………………………………………………20 Chapter 3 Design…………………………………………………………………………………... 22 Deliverable Construction & Analysis……………………………………………………22 Data Analysis ……………………………………………………………………………24 Materials…………………………………………………………………………………25 Ethical Concerns…………………………………………………………………………26 Chapter 4 Web-Based Findings…………………………………………………………………..…27 AR Research…………………………………………………………………..…27 VR Research…………………………………………………………………..…30 QR Research……………………………………………………………………..34 Website-Based Research…………………………………………………………35 Alternative Technology………………………………………………………….38 Capital Budgeting Opportunities……………………………………………...…41 Museum Visitations……………………………………………………………………...42 Boston Museum of Science……………………………………………...………42 Harvard Fogg Museum………………………………………………………..…43 Manchester Historical Association………………………………………………44 JFK Presidential Museum………………………………………………………..45 Worcester Art & Worcester Historical Museum……………………………...…47 Product Cost Structures…………………………………………………………….……48 Recommendations List……………………………………………………………..……50 Limitations & Restrictions…………………………………………………………….…51 Chapter 5 Major Recommendation #1………………………………………………………………54 Major Recommendation #2………………………………………………………………55 Major Recommendation #3………………………………………………………………57 Major Recommendation #4………………………………………………………………58 Major Takeaways……………………………………………………………………...…61 Group Takeaways…………………………………………………………………..……61 Running Head: Optical Heritage Museum: An Interactive Touch 6 Conclusion……………………………………………………………………………….62 References Appendices Appendix A: Recommendations List…………………………………………………….66 Appendix B: Product Cost Structures……………………………………………………69 Appendix C: Capital Budgeting Profiles……………………………………………...…72 Appendix D: Museum Visitation Checklist…………………………………………...…85 Appendix E: Museum Visitation Notes……………………………………………….…86 Appendix F: Mobile Tour Guide Manual …………………………………………….…95 Appendix G: Contact List ……………………………………………………………….96 Appendix H: Presentation Slides ……………………………………………………..…97 Running Head: Optical Heritage Museum: An Interactive Touch 7 Chapter 1: Optical Heritage Museum Overview and Project Goals Optical Heritage Museum Background Optical Heritage Museum (OHM) officially opened its doors on June 18, 1983, a day which was celebrated as the 150th anniversary of the birth of American Optical (AO), signifying their diligence to preserve optical artifacts and history. With its original location in the main plant of AO on Main Street, Southbridge, Massachusetts, OHM has grown to acquire thousands of optical artifacts with the goal to promote the history of optics and optoelectronics along with the education of the vital culture of glassware. With support from Zeiss (Australian-based optical company), OHM has furthered its development through its established museum in its current location where it showcases thousands of items ranging from microscopes, lensometers, multi- focals, antique spectacles, and others. Over the years, OHM has amassed one of the world’s largest collection of spectacle frames and optical products, leaving the nonprofit at a tipping point of exhibit development and moving the museum into the 21st century. In its current state, OHM, staffed and led by Mr. Whitney’s Whitney of Zeiss, has established the museum’s mission to preserve, educate and research the history, growth, culture and contributions of the optical industries since the 19th century. The Optical Heritage Museum is a non-profit organization sustained by individual donors and corporate funding from Zeiss and others to achieve their mission of promoting optoelectronics and optics preservation along with continuous optical education.