Special New Zealand Feature Introducing Komatsu Genuine Attachments Komatsu Releases New and Improved Series Ii Graders
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DOWN TO EARTH ISSUE 47 SPECIAL NEW ZEALAND FEATURE INTRODUCING KOMATSU GENUINE ATTACHMENTS KOMATSU RELEASES NEW AND IMPROVED SERIES II GRADERS DOWN TO EARTH Issue 47 April 2008, Issue 47 PRESIDENTS VIEW Caledonia we have also been successful services capabilities and increasing our Our product improvement drive in our efforts and have increased our parts and service personnel. continues and Komatsu has made a market share across all major product number of upgrades to its existing In this issue of Down To Earth we groups and have also enjoyed strong GXX series of graders to deliver better present a special feature on Komatsu trading conditions due to the increased performance and reliability. The Series New Zealand customers and how our demand in all industry sectors. II graders have a new cooling system, substantial expansion and upgrading a full length belly guard for improved We have opened new branches in of customer support capabilities in engine compartment protection and Bunbury, Darwin and Rocklea in the past few years in New Zealand improved cab steps for safety. Australia and in New Zealand a has been a winning combination for new branch in Westport which is our customers and the Komatsu New We also introduce the Komatsu featured on page 22 of this magazine Zealand team. Genuine Attachments range of - these new branches have been buckets and quick hitches, specifically I am pleased to announce that we established in order to support the matched to the company’s construction have partnered with the Triple Eight growing market demands and most excavators and wheel loaders. Our Engineering Team in the V8 Supercar Bill Pike importantly our customers. aim is to provide our customers in the Motorsport series. Innovation and President construction and quarry sectors with Future government infrastructure engineering are both paramount to Komatsu Australia Pty Ltd the optimum bucket design to suit the growth initiatives will underpin the Komatsu and Triple Eight and these machine, and best match machine continuous growth across construction synergies make the relationship an performance to the application. Talk to Hello and welcome to the first and mining sectors. Challenges exit in ideal combination. our specialist sales team and see for Down To Earth issue for 2008. meeting the growing market demands As the 2008 race season begins we yourself how good the new range is. and in response we will be expanding I am pleased to report that Komatsu look forward to a very successful our network even further and our Thank you for your support. has had another successful year and partnership, and we also wish the team internal resources in customer support globally the company is dong very well. the best of luck in the bid to secure its activities, which will include training first series championship. In Australia, New Zealand and New our people, enhancing our technical CONTENTS CONTRIBUTORS Editor Feature: New Zealand Landscape specialist moving its Komatsu Genuine Attachments Wafaa Ghali Komatsu NZ’s transformation fleet across to Komatsu ...........14 integrate with excavators and paying off for customers ...........4 loaders ........................................21 Copywriter Divall impressed with Komatsu Mark Cherrington Komatsu crusher at work on service and support ..................15 Komatsu NZ opens new West Construction Communications NZ’s biggest wind farm ..............5 Coast branch .............................22 Cato Constructions builds Graphic & Layout Design Fulton Hogan impressed with business on Komatsu Komatsu expands North Megan Burnicle Komatsu support .........................6 relationship ................................16 Queensland operations ............23 Printed by Komatsu is first choice for Komatsu sponsors Leighton Komatsu continues support Colanco Printing Auckland contractor ..................8 family day at Rotowaro ............17 for Beacon and young Smithfield, NSW Australians .................................24 © Komatsu Australia Pty Ltd Komatsu service is “top notch” Product News for M&M .......................................9 Komatsu releases improved Bob Jones, Victorian major series II graders ........................18 accounts manager ....................25 Customer News Detailed research justifies Komatsu’s new class 4 Tony Holloway retires after Komatsu purchases for dozer has best vision on 38 years ......................................25 Geraldton contractor ................10 the market ..................................19 Regulars 830E fleet at Zinifex is Komatsu News Did you know? ...........................26 exceptional.................................11 Continuous improvement program pays off with better Komatsu Kids Corner ................27 Building a strong payload accuracy .....................20 relationship ................................12 Continuous improvement Support keeps Armidale manager Iain Curran ................20 Front Cover Dumaresq coming back for more ......................................13 New Zealand contractor on Higgins Contracting as featured on page 5. Down to Earth Magazine is a Komatsu Australia Pty Ltd publication PO Box 943, North Ryde, NSW BC 1670, AUSTRALIA. Ph (02) 9795 8222 (Int +612 9795 8222), Fax (02) 9795 8244 (Int +612 9795 8244), Email [email protected], www.komatsu.com.au, www.komatsu.co.nz DOWN TO EARTH Issue 47 3 FEATURE NEW ZEALAND KOMATSU NZ’S TRANSFORMATION PAYING OFF KOMATSU CRUSHER AT WORK ON NZ’S FOR CUSTOMERS BIGGEST WIND FARM Front cover: An artist’s impression of a wind farm. Komatsu NZ is substantially add value at all levels of their Christchurch, Westport and Silverdale A Komatsu BR380JG-1 mobile farm being constructed in the region. “This project is also unique in that Quite separately to this project, expanding and upgrading its dealings with us. – opened over the past 12 months. crusher owned by leading New At least another two sites are being we are trying to be completely self- Higgins recently bought two WA480-6 customer support capabilities Zealand contractor Higgins investigated for future projects. sufficient in producing aggregate on loaders, which are working at its “We have introduced new customer- The company has also been Contracting is playing a key site, so it doesn’t need to be trucked as part of a move to a more All NZ’s major power companies are aggregate production facility in Matai focused management and leadership strengthening the capabilities of its role in the construction of New in,” said David. customer-focused approach that currently investing in windfarms, with Road, Palmerston North. into the organisation at all levels, existing three branches in Auckland, Zealand’s biggest wind farm to began some years ago. another half a dozen on the drawing Cobus van Vuuren, manager of plus we are transforming our supply Rotorua and Invercargill. date, at Makara, southwest of “These two loaders working at our board around the country. Higgins’ aggregates division, said the “We are well into our program of chain for parts to provide Komatsu “windy Wellington”. shingle plant, where we use gravel “In addition to this, we are BR380JG-1 crusher is producing GAP transforming Komatsu NZ into a owners with a vastly improved According to David Rubery, manager of from a land-based source, crushing completely overhauling our Service Higgins is carrying out all the civil 65 product, derived from river gravel customer-focused organisation,” availability,” he said. Higgins Contractors Projects Division, to material for road base and chip Partner network to give us even works for the Project West Wind wind and rock from excavated cuttings. said Phil Pritchard, Regional General the company has had more experience sealing,” said Cobus. “Our aim is to provide all more comprehensive support for our farm, scheduled to be completed by Manager of Komatsu NZ. in wind farm civil works than any “We started on the crushing side of customers throughout the country the end of next year, on behalf of the “They are used to load the crushing our customers with world- other contractor – and the scale of the the project in December 2006, and [as “Our aim is to provide all – with additional expansion of our project’s owner Meridian Energy Ltd. plant, then carry the crushed product to our customers with class solutions that add Service Partners network currently works is very substantial. of early March] we’re about 50% of stockpiles, and to load sales trucks. Work on the $400 million project the way through it,” said Cobus. world-class value at all levels of their under way,” said Phil. “Our responsibilities include started in November 2007, with the “Since they were delivered late last Phil Pritchard solutions earthworks, access roads, foundations dealings with us.” “In the process of this transformation end result being a 62-turbine wind “We’re very pleased year, they’ve been doing very well. Regional GM that for the turbines, trenching 60 km of This program includes expanding program we are building a winning farm producing 143 MW of renewable They are economical to run and they trenches, and cable laying between with the BR380JG-1, it’s Komatsu New Zealand Komatsu’s own facilities throughout team here in New Zealand, with a energy – enough electricity to supply are very comfortable machines. the sixty-two 2.3 MW turbines, as very well cut out for this & New Caledonia the country, with three high level of morale and enjoyment most households in the Greater well as substation construction and “In this application,