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Shropshire Choices Support Finder 2020 Adult Care and Support Services

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Shropshire Choices Support Finder 2020 Adult Care and Support Services Shropshire Choices Support Finder 2020 Adult Care and Support Services Helping you to make the right choice to remain independent and stay well. In association with www.carechoices.co.uk arches Care KIND CARING FRIENDLY The Uplands EXPERIENCED PROFESSIONAL Multi award-winning family owned Care Home ‘Attentive caring attitude of nursing and care The Uplands is your very best choice for care with workers, compassion and patience nursing in Shropshire. Set in glorious countryside on the demonstrated continually throughout outskirts of Shrewsbury, it provides spacious single Mum’s short stay.’ en suite rooms with outstanding facilities, and oers the J T, Shropshire highest standards of dementia nursing and care for those with long term conditions. • Specialists in end-of-life care, short term respite, rehabilitation and post-operative care • Experienced, professional and friendly sta • Full programme of activities in a true home- from-home • CQC rated Good in all standards • Two dedicated dementia units For more information call 01743 282040 or come and visit us at: arches The Uplands Clayton Way Care Bicton Heath Shrewsbury SY3 8GA See our consistently high customer reviews at: www.marchescare.co.uk The Uplands is owned and operated by Marches Care Ltd, part of the Marches Care Group. Welcome from Shropshire Council 4 I care for someone 45 Contents Areas covered by this Support Finder 6 Carers Support Service 45 Carers Emergency Response Service (CERS) 46 Your health and wellbeing 7 Young carers 46 Shropshire Choices 7 NHS Carers Direct 46 Healthy Shropshire 7 Resource for those supporting disabled Let’s talk about the F-Word: Preventing falls 9 children 46 Shropshire libraries: Reading Well 10 Money matters 47 In your community 11 Financial assessments 47 Safety in your community 13 Additional income you may be entitled to 47 Staying safe 13 Managing your Personal Budget 48 Protecting your property 13 Paying for your own care 49 Concerned about abuse? 14 Top-ups 50 Running out of money 50 Travel and mobility 15 Seeking financial advice 50 Community transport 15 Concessionary travel schemes 16 Having your say 51 Options available for Shropshire Council Making it Real 51 residents of state pensionable age or over 16 Healthwatch Shropshire 51 Options available for Shropshire Council Inspecting and regulating care services 52 residents with a qualifying disability 17 Customer compliments, comments and complaints 52 Social and physical activities 17 How solicitors can help 53 I want to stay independent 19 Useful contacts 54 Advice and advocacy support 19 Shropshire Choices 54 Equipment, gadgets and adaptations 20 Finding care in your area 54 Assistive Technology 20 Local contacts 54 Assistive Technology checklist 21 Care homes and care homes with nursing 58 Your home 22 Want to work as a Personal Assistant in Adult Making life easier in the home 22 Social Care? 58 Adult Social Care 25 Care homes checklist 61 Getting the help you need 26 Care home listings 63 Let’s Talk Local 26 Index 69 Planning your support 26 Support options 27 All the listings in this publication Joint Training 28 of care homes, care homes with Leaving hospital 29 nursing and home care providers are supplied by Personal Assistants (PAs) 29 the Care Quality Commission (CQC) and neither NHS Continuing Healthcare 30 Shropshire Council nor Care Choices can be held End of life care 30 liable for any errors or omissions. The information Home care agency checklist 32 contained in this Support Finder was correct at the time of going to print. The inclusion of Home care providers 35 advertisements for homes and agencies in this Specialist care and support 40 Support Finder does not act as an endorsement or Learning and physical disabilities and autism 40 recommendation by Shropshire Council. Sensory Impairment Service 40 Alcohol/drug misuse 41 To obtain extra copies of this Support Finder, Mental health 41 free of charge, call Shropshire Council’s Customer Services on 0345 678 9000 or email Dementia care 42 [email protected] Residential dementia care checklist 44 For additional local information and support, visit www.shropshirechoices.co.uk 3 Welcome from Shropshire Council Shropshire from Welcome Welcome from Shropshire Council Welcome to the 2020 We’ve also been using the data we already have edition of our annual to better predict where and when people may Shropshire Support start needing help and investing to the greatest Finder, which provides social care and health effect. We’re really excited about how we might information for adults and carers, across the develop this kind of work. county. Our emphasis on promoting the role of It is generally realised that most of us may, at technology in changing peoples’ lives for some point in our lives, start struggling as a the better culminates in our annual national result of age, illness, disability or any significant TECH Severn Conference. Hosted this year change in our life. This is why Adult Social Care on the 24th and 25th September, this was and Health play a vital role in enabling people to the third successive conference and included maintain their independence, stay safe and well international, national and local organisations for longer and live purposeful and happier lives. showcasing the latest in digital and Assistive Technology. The event also hosted a wealth of This is an exciting time in Adult Social Care and information and advice on services and products Health. Our rapidly growing sector continues to available to support you or the person you evolve and transform in creative and innovative care for. Visit www.techsevern.com for more ways, and this year has again, been another year information. of great innovation. We continue to strengthen our working relationship with partners across Whilst we still face significant financial and the NHS and voluntary and community sector demographic challenges in Shropshire, we to ensure our services are more integrated and continue to look at how we can provide the joined up. We’ve been doing some really exciting support people need much earlier on in their work with our health, voluntary and community lives that will help keep them healthier and sector colleagues, particularly around social independent for as long as possible. This includes prescribing which has been recognised everything from ensuring people have access to nationally and we’re really excited that it a wide range of appropriate, timely and accurate continues at a pace. information and advice, to helping people make informed decisions about their health, care and We’ve also been working with Shropshire Clinical wellbeing. Commissioning Group (CCG) around Care Closer to Home. This project aims to give people in Our Shropshire Support Finder is another way Shropshire access to the care they need closer people can find information to help them get the to where they live, either in their own home support that’s right for them. This publication is or in the community. This will be a new way full of support services, voluntary organisations of working, bringing together the NHS and and community-based activities that are Shropshire Council to provide health and social available across Shropshire to help you or a loved care in the community for people aged 65 and one lead the lives you want as well as maintain or over with complex needs (lots of different health regain independence. It is designed to give you and care needs). help and advice so that you can find your own way to meet any needs for support and care. Digital and Assistive Technology continues to evolve and offer new and effective solutions Our Shropshire Choices website also provides Shrewsbury | Telford | Wellington | Whitchurch to help both people who need extra support information about a wide range of sources Bridgnorth Oswestry Donnington Newport and their carers to lead more fulfilling and of help and support, including independent | | | independent lives. We continue to invest in financial information, information about care Market Drayton | Bishop’s Castle these programmes to support the health and homes and housing options. It can also help with Coverage Care Services is Shropshire’s largest independent care provider, operating social care needs of vulnerable people. keeping independent; getting out and about; care homes on a not for profit basis throughout the county mainly for older people. 4 Search for care at www.carechoices.co.uk to find support in your area Shrewsbury | Telford | Wellington | Whitchurch Bridgnorth | Oswestry | Donnington | Newport Market Drayton | Bishop’s Castle Coverage Care Services is Shropshire’s largest independent care provider, operating care homes on a not for profit basis throughout the county mainly for older people. keeping safe; health and wellbeing; employment You can find out more about Shropshire Choices and volunteering opportunities and being a carer. by visiting www.shropshire.gov.uk/ shropshire-choices Providing the right information and advice to people when they need that extra support, can enable them to take control of their own health Andy Begley and care without relying on more formal social Director of Adult Services care and health services. For those who do need Shropshire Council that extra support, we will remain strongly focused on enabling residents to live independent lives, with access to good quality services within their Tel: 0345 678 9044 community. Email: [email protected] Web: www.shropshire.gov.uk We hope that our Shropshire Support Finder and First Point of Contact: 0345 678 9044 Shropshire Choices website provides you or the person you care for, with the information and advice Email: [email protected] to help you find the support you need. Web: www.shropshire.gov.uk Areas covered by this Support Finder Home care providers n All regions 35 Care home listings n North Shropshire 63 n Central Shropshire 65 n South Shropshire 67 Care home with nursing listings n North Shropshire 64 n Central Shropshire 66 n South Shropshire 68 Contains Ordnance Survey data © Crown copyright and database right 2014 Alternative formats This book is available electronically at www.carechoices.co.uk.
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