2019-20 Annual Report & Accounts
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Annual Report and Accounts REACH LEARNING DISABILITY 2019/20 Supporting people with learning disabilities Reach Learning Disabilityin Nottinghamshire Annual Report and Accounts 19/20 Chairmans Report 2 Contents A Strategy for Impact and Growth 2020 - 2023 The Issue Barriers to Inclusion People with learning disabilities are at higher risk Low self-esteem, low confidence, poor skills, 2 Who We Are and What We Do 19 Centre Focus than other people of poor physical and mental negative perceptions, lack of opportunity. 3 Strategy 24 Accommodation Project health, loneliness and social exclusion. 4 Chairman’s Report 25 ROSE Project 5 Chief Executive’s Report 26 Reach Learning Disability Care CIC What We Offer to Achieve Change Our Vision 6 Financial Review 27 Reach Care Story · Courses and social activities A community where people with learning disabilities 7 People with Learning Disabilities in Nottinghamshire 28 Reach Learning Disability Stories · Outreach courses around the county can make a good future for themselves – a · One-to-one care support 8 Highlights of the Year 32 Reach Holidays safe, healthy and happy life filled with purpose, · Supported volunteering opportunities 10 Reach in Numbers 34 Structure, Governance & Management achievement, opportunity and friendship. · Volunteer led activities 11 Average Weekly Client Facing Hours 36 Officers of Reach Learning Disability · Supported holidays and trips 12 Community Fundraising Highlights 37 Company Particulars · Accommodation solutions 14 Fundraising Statement 38 Annual Accounts · Family support · Special projects to tackle exclusion. 15 Partner Story 53 Our Supporters and Partners Our Mission 16 All Part of Life Project 56 Accreditations and Awards We work to achieve an enduring and positive 18 Where We Work impact by supporting all those who place their trust in us – people with learning disabilities, their Our Strategic Direction for Growth 2020-23 families and carers. To accomplish this, we will bring · Reach more people together the support of extraordinary people in our · Increase delivery of activities & services to achieve impact community and the imagination, skills, commitment · Introduce new services to meet identified needs Who We Are and What We Do and compassion of our team. · Continue innovating new solutions to promote inclusion. Reach’s overall goal is to enable people with In 2019 to March 2020 we ran courses at our Reach learning disabilities in Nottinghamshire to achieve Cafe in Balderton. We also began to plan new a good life in the community. The charity started activities at a community garden site, Flower Pod life as Southwell Care Project in 1999, set up by Newark, in Hawtonville. Difference Made More people with learning disabilities and their families will have: parents who were worried about the lack of local · More independent lives with greater voice and choice services for their family member with a learning Our domiciliary care agency, Reach Learning · Improved physical and emotional health disability. We now reach people from across the Disability Care CIC, provides high-quality one-to-one · The skills and knowledge they need to stay safe county, supporting 250 regular clients a week at our care support for people with learning disabilities. · More opportunities to participate in community life. centres, with a further 160 people a year accessing In 2018 this service was rated ‘outstanding’ by the our outreach activities. Care Quality Commission (CQC) – only 2% of adult social care organisations achieve this. Impact Our day centres are Reach Mansfield, Reach More people with learning disabilities in Nottinghamshire achieve a good life in the community. Newark, Reach Southwell, Flower Pod Southwell We also run best practice projects to enable people and Flower Pod Newark. Our centres offer over 60 with learning disabilities and their families to weekly courses, socials and supported volunteering. achieve a better quality of life. Examples of two such Outreach and online courses create further projects can be found on pages 16 and 25. We have opportunity to gain vital skills and confidence, as do also secured new funding to support over 100 family Our Values Critical to Success our popular holidays and trips. carers. · Everything we do should inspire trust and confidence · Expert, knowledgeable, caring staff · We all need to feel safe, encouraged and valued · Dedicated volunteers including peer mentors · Everyone has the right to aspire · Welcoming, accessible venues · Understanding individual needs takes time and care · Engaged community and funders · We all have the right to share in the life of the community · Strong networks and partnerships In March 2020, the advent of the coronavirus pandemic caused us to temporarily close our centres. · The voices of people with learning disabilities AND their · Person-centred, creative, flexible approaches However, our dedicated staff worked hard to put alternative services in place to enable clients and families must be heard · Reliable income streams families to stay safe, well and connected. We are enduringly grateful to our funders, supporters · Our commitment to high standards must underpin all · Effective infrastructure and partners who helped us to reach so many people in need. Please see www.reachuk.org for that we do. · A learning culture. more information about our crisis response and our stories so far. 2 Who We Are and What We Do Reach Learning Disability Annual Report and Accounts 19/20 Reach Learning Disability Annual Report and Accounts 19/20 Strategy 3 Bigger margin here and Brad Poulson. As ever, my thanks go to all my Our long-awaited accommodation project is moving Chairman’s Report fellow Trustees, our loyal and committed staff and Chief Executive’s Report smoothly through the phases of its project plan. volunteers and everyone that quietly supports us Having recently received full planning permission, We finished 2019 on a real high with our 20th to maintain and develop our work throughout the In personal terms, 2019/20 has not been without our attention now turns to the challenge of raising Anniversary event at the Southwell Minster packed County. challenges. My brother, Richard, died earlier in the the finance necessary to turn the design into reality. with over 500 people. The service helped us to raise year after a long battle with Alzheimer’s. Richard As to be expected, there is much interest in the significant sums in our ‘double donation’ week but, never allowed himself to be defined by his Down’s twelve places available in the new houses. more importantly, it allowed us to showcase our syndrome. He was a big personality, a loving and work, raise our profile throughout the county and caring person who made new friends every day. I Our CQC ‘Outstanding’ rated domiciliary care raise everyone’s spirits. Our guest of honour was was proud to call Richard my brother and he was agency, Reach Care, goes from strength to strength, Valerie Harris, the Charity’s founder, who attended the reason I moved into this sector. I hope that so ably led by our Registered Care Manager. Dani with her husband, Bishop Patrick. The evening was Reach will continue to be his legacy for many years Noquet has set the bar for quality care higher than a celebration of all things ‘Reach’ with wonderful to come. ever and the response of our critical key workers client performances throughout. during the pandemic has been simply amazing. Apart from my brother, this year has seen the loss My report this year would have been one of good of some other very special friends of Reach. We Quite naturally, the coronavirus pandemic news and steady progress were it not for the way lost Katie Welham whose mother, Dianne, was has asked some serious questions of in which the pandemic transformed the landscape responsible for setting up our very popular Newark Reach and society as a whole. In our in the last quarter of the year. It is in times of crisis Day Service. We also lost Pippa Hughes and Helen sector, it is clear that the importance that you find the true value of your management Standfield who were really valued members of the of a high quality and varied day service team and the resilience of the culture within the charity since its inception in 1999. We will miss delivery has been more appreciated now than ever organisation generally. I am delighted to say that them all enormously. before by all stakeholders. I am immensely proud of the response has been immense; there has been how we responded to the quickly changing needs of impressive agility at all levels and the way in which We have undergone a thorough strategic review our client group and their families during the crisis. we were able to reach out to our clients and their David with his son Robert process in 2019/20 to set our direction of travel Our Alternative Delivery Plan has been met with carers has had a most marked positive effect on for the next three years. Focussed strategy days much acclaim across the County. their mental health and wellbeing. with both Trustees and colleagues were immensely valuable in this process culminating in a clear and As ever, our many achievements throughout the We nervously await the final Supreme Court ruling The coronavirus pandemic and the straightforward overview that you can find on page year, have been due to an immense amount of hard on the Royal Mencap Society v Tomlinson-Blake subsequent closure of statutory day three in this report. Our agreed strategic themes work and commitment to the cause. I remain very sleeping nights case. An imminent announcement service has impacted my son, Robert, and will be very useful in measuring and managing our proud of all my colleagues, volunteers and Trustees is expected as I write this report. The shadow of our wider family enormously.