INDUS NEWS Indus Towers Limited | Vol 18 | March 2018

REGIONAL HIGHLIGHTS | IN FOCUS | CSR

Sporting Fun Deepens Customer Tie

INDUS NEWS | March 2018 1 INDUS NEWS Vol 18 | March 2018

Dear Friends,

At Indus Towers, it is our ongoing quest to transform lives by enabling IN THIS ISSUE communication. We believe that the only way to achieve this is through collaboration with our customers. As customer centricity is the cornerstone of our ethos, our partnership with our customers is a most valued one for us. In the past few months, Indus organised a multitude of sporting events, film screenings and informal programmes to participate along with our customers and their families. The sporting events were hard fought and 1 From Bimal’s Desk thrilling – but more important than who won or lost – was the deepening of ties and the opportunity to know our customer better.

2 Sporting Fun Deepens Customer Ties COVER STORy In keeping with our endeavour to uphold our commitment to use technology innovatively, our Karnataka Circle has successfully employed REGIONAL HIGHLIGHTS 6 Karnataka : Innovative Technology Safeguards Equipment From Bimal’s Desk GPRS tracking to help safeguard tower equipment against theft. This has 6 Kerala : Indus Connects Remote Hilltop Town helped reduce the number of theft cases significantly – and we are looking MARCH 2018 7 Maharashtra & Goa : Indus Builds Site at Critical Location to replicate it at various other sites. 8 Rajasthan : One Team One Goal 8 Andhra Pradesh : Indus Supports JV Customers Via Project CoRe Indus remains at the forefront of connecting an inclusive by building towers in places that are challenging and critical. Some recent examples of this have been seen in the Kerala, Rajasthan and Maharashtra & Goa circles, 9 IIMPACT wherein the perseverance, teamwork and collaboration between Indus, our csr 9 New Leadership partners, the local authorities and the residents helped yield impressive results. 10 Recognition IN FOCUS 11 Partners’ Meet: Indus Awards Partners for Exceptional Performance It gives me great pleasure to share that Indus Towers received a much 14 Partner Profile: Valmont Industries coveted award from FICCI for Safety in practices, a Telecom Excellence award from Amity for being a ‘Top Infra Innovator’ and a ‘Best CSR Practices’ award from ET NOW in their CSR Leadership Awards. These awards are further recognition of the untiring efforts by Team Indus, in Putting India First.

As always, I do hope this edition of Indus News is of interest to you – and I invite you to share your thoughts and feedback with us.

Warm regards,

Bimal Dayal Chief Executive Officer Indus Towers Limited

INDUS NEWS | March 2018 1 cover story

Sporting Fun Deepens Customer Ties Cricket, Movies & More

At Indus, we believe that our partnerships are at the heart of everything we do. Indus - Cricket Match And our partnership with our customers is an especially Indus organized a friendly cricket match between the Indus and Jio teams in significant one. To deepen these ties, a host of sporting November. It was a gripping contest wherein Indus chased the total set by Jio events and family programmes were organized by Indus with great gusto but at the end, Jio won the match. Towers. Providing an opportunity to get to know our customers not just in the field of telecom, but also on Indus - Airtel CORPORATE Cricket Match the cricket field or the running track. A friendly cricket match was played by Indus and Airtel at the TERI grounds in Gurugram on 20th January 2018. Both teams were enthusiastic, energetic and played a professional 20 overs in a period of 3 hours. The healthy competition Indus Vs Cricket Match was palpable and ended with an address from the captain of Airtel’s cricket team. In UP (West), a friendly cricket match was organized with all our JV customers - Airtel, Idea and - as part of the Indus Customer Cricket League. All the four teams - Airtel Bahubalis, Idea Lions, Vodafone Rockers and Indus Tigers - were thrilled to be a part of this exciting game. Indus’ initiative was applauded by Pawan Badika-CTO Idea, Gurmail Guleria-Airtel O&M Head UPW, Naman Abrol-Operations Lead, Vodafone and Vikas Gupta-Planning Head, Idea. Cricket match by Indus and Airtel Corporate

“Congratulations Team Indus…you were the best. Thanks for bringing this together, everyone enjoyed the event…” “Simply Outstanding…Efforts put-in by each one of us and especially from Indus team is really appreciable” Pawan Badika - CTO Idea “Live every moment” is something which we enjoyed during the day. ‘Friendship series 2018’

Vikas Gupta - Planning Head Idea wall of Appreciation Andhra Pradesh Cricket Match 2018

“Thanks Team Indus, For arranging such an awesome cricket Indus’ AP circle played a cricket match as part of the league and get together. Was an unforgettable event with “It was a really good event!! ‘Friendship Series 2018’, with all our customers - Airtel, lots of fun, activities and of course the challenging matches Airtel Team enjoyed a lot with other Idea, Vodafone, RJio AP and RJio Telengana. All the between the Teams.” OpCO” CTOs attended the event and the Friendship Series was a resounding success. Gurmail Guleria - - Operations Lead Vodafone Naman Abrol Airtel O&M Head(UPW)

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Rajasthan Cricket Match 2018 Punjab & Haryana – Film Screening Cricket-a-thon FY17-18 was organized at the Rajasthan Circle between Vodafone, The P&H Circle organised a film event Idea, Jio, Airtel and Indus on 6th January on 22nd Dec, where all customers 2018. We started the day with a kick-off with their families were invited for where CTOs and leads of all OPCOs and a screening of Tiger Zinda Hai. The Indus flagged off balloons to mark the event was attended by the CTO and commencement of the event. It was a fun CEO of Airtel RJio and Idea. We filled Saturday with back-to-back cricket had a participation of over 400 key matches between teams. The match stakeholders and their families. schedule was decided through lottery. RJio stood victorious in the event by winning 3 matches. However, winning or losing was immaterial as everyone had All customers with their families for “Tiger Zinda a great time – be it networking, cricket, Hai”, P&H Circle kite-flying or partaking of refreshments. The matches were interspersed with a flash mob performance to Bollywood numbers to engage all teams and members. We finally concluded the event with a closing ceremony where all participants were recognized for their contribution in making the event a grand success.

Maharashtra & Goa – customer appreciation Film Screening & Marathon

The M&G circle also invited their “Was an amazing experience, I enjoyed customers along with their families with my family and heartening to see to watch a screening of Tiger Zinda that entire theater was booked for the Hai. The entire theatre was booked for customer” Indus’ customers – and this was greatly Movie –Tiger Zinda Hai appreciated by P. Madhu - CFO, Idea P Madhu, CFO, Cellular.

In Pune, Indus took part in the 32nd “Indus always promote good culture International Marathon along with through employee & customer wellbeing. our customers Vodafone, Idea, Good Job Indus” and Telenor. This initiative of Indus Pune 32 International marathon was appreciated by Nitin Ranka - CFO Nitin Ranka - CFO Vodafone (R) Vodafone. Similarly, Indus’ efforts were with customer Vodafone, Idea, applauded by Sachin Bagade - Head Aircel & Telenor Project, Aircel. “Unique experience, thanks for inviting us”

n Sachin Bagade - Head Project, Aircel

4 INDUS NEWS | March 2018 INDUS NEWS | March 2018 5 Regional highlights karnataka & kerala Regional highlights maharashtra & goa Innovative Technology Indus Builds Site at Safeguards Equipment Critical Location

Indus has deployed innovative tracking and management technologies across its Customer centricity is an integral part of Indus’ DNA. Our M&G Circle mobile tower sites to improve the mobile connectivity in Karnataka. In recent times, has been appreciated by RJio for deploying a New Built site at a there have been issues of theft of telecom equipment at the sites. In response, critical location in Gokul Nagri. Indus has taken some stringent measures to safeguard the equipment by deploying innovative GPRS tracking to track miscreants from theft cases at mobile tower sites. Umesh Durve - CEO RJio (Pune) inaugurated the New Built site in Gorakhpur in December 2017. This was a proud moment for Indus as In a recent case, battery banks that had been stolen from a tower site in Jigani, were the M&G Circle managed to build a new site for RJio at a challenging being transported by the culprits, to be sold to a scrap vendor. Since the batteries location, after performing surveys with the customers and field teams. were equipped with a GPRS enabled tracker, it helped to track the exact location of the stolen battery banks - and the attempted theft was foiled by the security agencies RJio’s CEO appreciated Indus’ initiative and emphasized the ‘out of and police authorities. the way’ approach taken by Indus to bring closure to RJio’s long Innovative GPRS tracking technology pending sites. Indus Towers has decided to deploy more such technologies at all the sites to reduce is used to reduce and track miscreants the cases of theft. Regions like Bangalore (Urban & Rural), Ramnagra, Bidar, Bijapur from theft cases at mobile tower sites. The RJio team also inspected the hygiene and safety of the site and and Mandya have reported several cases of telecom equipment theft. Together with appreciated Indus for the site structure and infrastructure availability. the Police authorities, Indus is working to curb such instances with the innovative use n of technology. n Indus Connects Remote Hilltop Town

As the country’s largest telecom infrastructure company, Indus recently reinforced its commitment to providing Site inauguration a robust telephony network and aiding the overall development of the Kerala telecom circle. In keeping with our mission of Transforming Lives by Manjush Mathews, Circle CEO Enabling Communication, Indus has Kerala lighting the lamp at provided mobile connectivity to the inauguration 3,000 people of Poovaranthodu, a remote hilltop town near Kozhikode District in Kerala, situated at 2,500 authorities and the residents, Indus Towers managed to set up mobile tower infrastructure at metres above sea level. 2,500 metres above sea level.

The town had faced major issues with Vinu Verghese - COO Kerala, Idea Cellular lauded Indus and Idea’s commitment to take the essential services in the region, due benefits of mobile connectivity to the deep interiors of the state. Both to lack of mobile connectivity for a Indus’ and Idea’s teams braved the tough climatic and geographical long time. Moreover, the hilly terrain conditions of Poovaranthodu to connect the people living in the deterred all efforts of building telecom village, with the rest of the world. This enhanced connectivity is sure infrastructure. But with the sustained to bring about socio-economic development of the people in the efforts of the company leadership, local region and change their lives for the better.n Site Inspection RJio CEO addressing the Townhall

6 INDUS NEWS | March 2018 INDUS NEWS | March 2018 7 Regional highlights Rajasthan & Andhra Pradesh CSR Iimpact

SOS Village- Project Nurture One Team Indus Supports JV Customers Via Project C Re IIMPACT: Indus Towers under ‘Project Nurture’ One Goal An act of has partnered with various SOS Villages of India to ensure holistic development Team Indus managed to install a GBM of 280 children and mothers living at a critical location in Jaipur, despite restoring Life in 28 families in 14 villages, namely adverse environmental conditions. Alibaug, Bawana, Bhuj, Chennai, Cochin, Faridabad, Greenfields, Site Moti Doongri was a critical site in Raniya is a 13-year-old girl from Purulia, Hyderabad, Jaipur, Kolkata, Rajpura, Jaipur. During the sharing activity of West Bengal studying in Indus -IIMPACT Varanasi, Vishakhapatnam and Pune. SOS Mother ‘Bharti Bhardwaj’ one OPCO, the site went on hold, owing learning centre. She lost her father in Each house consists of 10 children (House No. 11- Shubham, SOS Children’s Village, Alibaug) to public resistance. The people in the the early years of her life. Her family has along with one mother. vicinity did not allow the execution of seven members, all struggling to earn a Appreciation from Idea Circle CEO for Project CoRe sharing work. Gradually, the matter got living. They make baskets and are able Mother Bharti joined SOS in February 2011. Her inclination towards children made further aggravated - which led to the to fetch Rs. 150 per day. her foray into the development sector. She has been the pillar of strength for removal of the anchor tenancy and the To support our customers in reducing this, we have met many of our focus children under her care. Bharti’s dedication and determination paid off when one termination of the tower in 2016. A COW operating expenditure and improving parameters. Raniya is a bright child at the centre with of her children, Vivek who was diagnosed with a fatal infection was brought back to location was then acquired, but it could efficiency, without impacting Indus’ good interest in studies. However, she a stable health condition. Not only did she nurture the health of this child but also not be installed due to public resentment bottom line, AP circle has launched A weekly review with direct was forced to work in a brick making ensured that he did not lag behind in his studies. Vivek scored 76% in his class X and agitation. Project CoRe. This project has the involvement of the Business Heads group and was banned to go back home. board exams this year. following - rental reduction, ID-OD of the JV customers has helped She stayed with the other workers in Another New Built site in the same conversion, conversion of single to in expediting any long pending an open ground tent and worked as a vicinity, Kailashpur, was also on hold multiple tenancies and relocation to approvals. bonded laborer. She was paid only Rs. Raniya, 13-year-old since 2009. This site was required by Government sites with lower rentals. 50 per day. girl from Purulia, Airtel and no alternate New Built option The outcome of Project CoRe is that West Bengal was available. Airtel has since installed its For implementation of the project, Phase I yielded a significant amount The IIMPACT teacher with the help of own COW to address the requirement in we created a dedicated group that of annual savings and Phase II yielded the local counsellor rescued her from that area. included representation from Indus an additional benefit to the OpCo. the brick making field and brought her and the customer. We conducted Indus received words of appreciation back home. The teachers motivated After much perseverance by Indus’ workshops to train the field teams, from the Idea Circle CEO for Project and counselled her. Now she comes to Acquisition team, an MOU was signed who would educate the landlords CoRe. the centre regularly. She is in grade III with Jaipur Nagar Nigam and Indus about the market scenario. This was and dreams of being an economically n received a NOC for this critical site. The followed up by field action whereby independent person in life. Indus – IIMPACT learning centre at site was finally installed and delivered on the field teams approached the n Purulia, WB 25th November 2017, facilitated by the landlords with full preparation and wholehearted support from the Police, a definite strategy. As a result of Administration authorities and Indus teams. This delivery was made possible owing to Indus’ vision of ‘One Team One Project CoRe - Achieved Vs Target (Mn) Goal’ and its commitment to always New leadership keeping the customer priorities foremost. 180 n 157.5 160 147 We would like to welcome Pritpal S. Resources. He has also held leadership 140 Kular who has recently joined as the positions in various organisations before 120 Chief Human Resource Officer (CHRO) that like Federal – Mogul, Max Bupa 100 87.6 80 80 80 at Indus Towers Limited. Pritpal brings Health Insurance Company, Heidelberg 56.2 60 with him over 28 years of rich and diverse Cement and GlaxoSmithKline Consumer 40 experience across various facets of Healthcare. 20 Human Resources and Business Strategy. 0 Pritpal S. Kular, Chief Human Resource Airtel Idea Vodafone Pritpal’s last stint was with General n Glimpse of Tower: Officer (CHRO) , Indus Towers Limited Achieved (Annual Saving Mn) Target (Mn) Motors India as Vice President, Human Airtel - COW location

8 INDUS NEWS | March 2018 INDUS NEWS | March 2018 9 in focus recognition in focus Partners’ Meet Visionary CEO award CEO of the year 2017 Bimal Dayal was presented the Visionary CEO Award for his leadership in We are proud to announce that Mr Akhil Gupta, Board developing Smart Cities Digital Infrastructure. Indus Awards Partners for Member, Indus Towers (Vice Chairman, & Executive Chairman, ) has won the prestigious The award was handed over to Bimal by Mr Durga Shankar Mishra, IAS- Exceptional Performance ‘Entrepreneurial CEO’ Award of the year 2017. Secretary, Ministry of Housing & Urban Affairs and Ms Madhu Azad, Mayor Gurugram, in the event Gurugram Smart City Summit held on 1 February 2018. The award was presented to Mr. Gupta at the Gala Award Present on the occasion were Municipal Commissioners & CEOs of Smart City SPVs. ceremony in Mumbai, in the presence of over 400 business As every year, this year too, Indus For Warehouse, Pro Connect Supply For Security Management Services, leaders and special invitees. organized a Partners’ Meet to Chain Solutions Limited won the Gold Royal Command Protection Group won acknowledge the exceptional services Award. the Gold Award. provided by Partners and to award them in various categories. For Integrated Maintenance Expertise, For Technology, Limited Shivam Infocom Private Limited won the won the Gold Award. For Infrastructure Equipment –Supply, Gold Award, Teja Technical Services and the Gold award was won by Amara Raja Vedaant Commercial Services won the For Information Technology, Tata Batteries Limited and the Silver Award Silver Award and Sreelakshmi Enterprises Consultancy Services won the Gold was won by Delta Power Solutions (India) took home the Bronze Award. Award. Private Limited. For Turnkey Service Providers, Cosmo For Partner of the Year, Intelux For Infrastructure – Structures, the Gold Infrasolutions won the Gold Award, Electronics Private limited was presented Indus Bags ‘Top Infra award was won by Jag Rattan Daan Rajashri Construction Company won with the Platinum Award. Singh & Company and the Silver Award the Silver Award and Kartin Control was Indus Awarded for Best CSR Practices Innovator’ Award was won by Valmont Structures Private presented the Bronze Award. The event was a wonderful platform Limited. to fete our Partners and express our Indus also recently won the Amity Telecom gratitude for their solid support over the Indus was also presented with the Best Award for Excellence in the category of ‘Top years. CSR Practices award by ET NOW at their Infrastructure Innovator of the Year 2017’, adding n CSR Leadership Awards in February another feather to our cap. 2018, making it a hat trick of wins for INFRA EQUIPMENT – SUPPLY Indus in the last few months.

Dignitaries from various sectors such as infrastructure, real estate, road transport, technology, healthcare, education, banking and agriculture attended the event. CSR is a cornerstone of Indus’ corporate ethos making this a much-cherished recognition. u Amara Raja Batteries Limited- Gold Award u Delta Power Solutions(India) Private Limited- Silver Award

INFRA – STRUCTURE Indus Wins Safety Award

Indus is the winner of the FICCI special Jury Award for ‘Act Now Be Safe- Safe Two-wheelers and Four- wheelers’ initiative in the category of safe vehicles.

Various safety initiatives have been undertaken by Indus across circles, to educate the field teams about safe practices when working at a height and about electrical and road safety. u Jag Rattan Daan Singh & Company- Gold Award u Valmont Structures Private Limited- Silver Award Award

10 INDUS NEWS | March 2018 INDUS NEWS | March 2018 11 in focus Partners’ Meet

INTEGRATED MAINTENANCE EXPERT WAREHOUSE – 3PL SECURITY MANAGEMENT SERVICES

u Shivam Infocom Private Limited - Gold Award u Teja Technical Services - Silver Award u Pro Connect Supply Chain Solutions Limited- Gold Award u Royal Command Protection Group- Gold Award

TECHNOLOGY INFORMATION TECHNOLOGY

u Vedaant Commercial Services - Silver Award u Sreelakshmi Enterprises - Bronze Award

u Exide Industries Limited- Gold Award u Tata Consultancy Services- Gold Award

TURNKEY SERVICE PROVIDERS

PARTNER OF THE YEAR:

u Rajashri Construction Company-Silver Award u Cosmo Infrasolutions-Gold Award

u Kartin Control is presented- Bronze Award

u Intelux Electronics Private limited is presented with Platinum Award

12 INDUS NEWS | March 2018 INDUS NEWS | March 2018 13 IN FOCUS Partner Profile Partner Profile : - INDUS POISED - Valmont Industries INCLUSIVE. CONNECTED. UNSTOPPABLE. INDIA.

Valmont Industries is a leading producer Engineering is their strength. They have on their company-wide customer and distributor of products for the developed their own expert systems service, innovation and cost effective infrastructure and agriculture markets. and design software incorporating the solutions. Most importantly, they put Since its modest start over 70 years design and manufacturing experience of their experience, expert understanding ago, the company has grown to become telecom monopoles, accumulated over of customer needs, technology and an international leader in engineered the past 35 years. operational excellence into everything products and services for infrastructure they design and manufacture. They pride and water conserving irrigation To address the needs of their telecom themselves on being people of integrity equipment for agriculture. Valmont customers, they plan to expand their who always excel at delivering optimal manufactures products from facilities in product offerings to include Lattice results. 23 different countries spread across 6 Towers, Pipe Poles, Smart Poles continents, and does business in over 100 (complete with wiring and components) n different countries. and Camouflage Poles. In view of the growing investment opportunities in Valmont India is a wholly owned Indian infrastructure, Valmont are also subsidiary company of Valmont diversifying their portfolio to include Industries, Inc. Valmont designs, differentiated products like Decorative manufactures and supplies poles mainly Poles and Traction Masts across other categorised under three broad segments verticals. - Lighting, Telecom and Utility. They also manufacture Metal Beam Crash Barriers, Valmont’s employees are passionate more commonly known as Guard Rails, about the products they make. catering to the Highway Safety segment. Valmont have built their reputation Globally, the company has a turnover of $3 billion and sales outside the United States represent a significant portion (50%) of revenues. Their plant has an annual tonnage capacity of 18,000 metric tons.

The establishment of a world class manufacturing plant at Indapur in Pune CREATING A SMART CITY ISN’T ABOUT led to a further widening of Valmont’s Indian customer base. As an industry TO REVOLUTIONIZE ROADS, WATER AND POWER. IT’S ABOUT leader and one of India’s largest custom CONNECTING HOPE WITH OPPORTUNITY. galvanizers, they are equipped to THE WAY INDIA LIVES FOR EVERY INDIAN. handle galvanizing needs for all kinds of structures.

Valmont India has been associated with Indus Towers for over 4 years. Valmont have successfully supplied and installed over 550 telecom monopoles across As the world’s largest telecom tower company with Now, we’re geared up to pivotally en- cities in the country. They have also over 1,22,920 towers and over 2,97,867 tenancies, able Generation Next. exported over 5,000 monopoles to the we have already connected 600 million lives To proudly place an inclusive India Middle East, African and Asia Pacific on the digital superhighway. Regions from across all segments.

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