SAP Integrated Report 2016
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Impact Through Innovation SAP Integrated Report 2016 Society Economy Environment Contents About This Report ............................................................................................................................................... 4 Key Facts ............................................................................................................................................................. 5 To Our Stakeholders 7 Letter from the CEO ............................................................................................................................................ 8 SAP Executive Board ........................................................................................................................................ 10 Investor Relations ..............................................................................................................................................12 Corporate Governance Report ......................................................................................................................... 16 Report by the Supervisory Board .................................................................................................................... 19 Compensation Report....................................................................................................................................... 25 Responsibility Statement ................................................................................................................................. 42 Independent Auditor’s Report.......................................................................................................................... 43 Combined Management Report 48 General Information About This Management Report ................................................................................... 49 Overview of the SAP Group .............................................................................................................................. 50 Strategy and Business Model............................................................................................................................51 Products, Research & Development, and Services ........................................................................................ 55 Security, Privacy, and Data Protection ............................................................................................................ 63 Customers ......................................................................................................................................................... 65 Performance Management System ................................................................................................................. 67 Employees and Social Investments ................................................................................................................. 74 Energy and Emissions ....................................................................................................................................... 81 Financial Performance: Review and Analysis .................................................................................................. 84 Corporate Governance Fundamentals .......................................................................................................... 103 Risk Management and Risks .......................................................................................................................... 106 Expected Developments and Opportunities .................................................................................................. 131 Events After the Reporting Period ................................................................................................................. 138 Consolidated Financial Statements IFRS and Notes 139 Consolidated Financial Statements IFRS ...................................................................................................... 140 Notes ................................................................................................................................................................ 146 Management’s Annual Report on Internal Control over Financial Reporting in the Consolidated Financial Statements..................................................................................................... 213 Additional Information on Economic, Environmental and Social Performance 214 Connectivity of Financial and Non-Financial Indicators1) ............................................................................. 215 Materiality ........................................................................................................................................................ 224 Stakeholder Engagement ............................................................................................................................... 227 Business Conduct ........................................................................................................................................... 229 Sustainability Management and Policies ...................................................................................................... 232 Human Rights and Labor Standards ............................................................................................................. 235 Sustainable Procurement ............................................................................................................................... 237 Waste and Water ............................................................................................................................................. 239 Public Policy .................................................................................................................................................... 241 Recognition ...................................................................................................................................................... 242 Memberships ................................................................................................................................................... 243 Non-Financial Notes: Social Performance .................................................................................................... 244 Non-Financial Notes: Environmental Performance ...................................................................................... 246 GRI Index and UN Global Compact Communication on Progress ............................................................... 251 Management’s Acknowledgement of the SAP Integrated Report 2016 ..................................................... 256 Independent Assurance Report ..................................................................................................................... 257 Additional Information 260 Five-Year Summary ........................................................................................................................................ 261 Glossary ........................................................................................................................................................... 265 Financial Calendar and Addresses ................................................................................................................. 276 Financial and Sustainability Publications ...................................................................................................... 277 Publication Details .......................................................................................................................................... 278 3 About This Report Content are still developing methodologies to reliably quantify our impact through our solutions. In addition, the non-financial Since 2012, we have reported on our full-year financial, social, information is prepared by applying the principles of and environmental performance in one integrated report (“SAP inclusiveness, materiality, and responsiveness. Integrated Report”) available at www.sapintegratedreport.com. The SAP Integrated Report 2016 contains a comprehensive and Greenhouse gas data is prepared based on the Greenhouse Gas integrated presentation of our performance in 2016 based on Protocol. both financial and non-financial measures and is available online. Data The financial reporting presented in the SAP Integrated Report All financial and non-financial data and information for the includes our Consolidated Financial Statements, our Combined reporting period is reported utilizing SAP software solutions and Management Report, and certain financial measures derived sourced from the responsible business units. from our management reporting. The non-financial information relates to topics derived from our materiality assessment The reporting period is fiscal year 2016. The report including business conduct, climate and energy, human and encompasses SAP SE and all subsidiaries of the SAP Group. To digital rights, human capital, impact on society, and innovation. make this report as current as possible, we have included relevant information available up to the auditor’s opinion and the The SAP Integrated Report is aligned with the content elements responsibility statement dated February 22, 2017. The report is suggested in the International Integrated Reporting Framework available in English and German. of the International Integrated Reporting Council (IIRC). Independent Audit and Assurance Basis of Presentation